#support

1 messages · Page 1459 of 1

raven mist
#

What is your steamid?

worldly rune
#

F.N.O | Rush

raven mist
#

!steamid @worldly rune

marble mantleBOT
raven mist
#

^

worldly rune
#

76561198983248053

deep pewter
#

I get kicked off the server for dodging a ban, even though I haven't played with illegal software in over a year. can you help me with this?

misty scroll
worldly rune
#

olk

misty scroll
deep pewter
#

ok

worldly rune
#

i shit i am so sorry guys i mistaked rustoria with rustafied

pure sable
#

Need an admin to come to the voice chat

#

<@&274971100184576010>

proper tangle
#

I got ban anyone can help?

tacit current
proper tangle
#

i have made one

pure sable
#

@proper tangle ban appeal does not work, they dont care

#

once ur banned ur done, might aswell make new account

raw lily
pure sable
#

The fact that u cant reply for shit

near halo
#

when is the next wipe from EU Medium? pls someone tell me

#

or where can i find it?

tough bane
near halo
#

thx

west osprey
pure sable
#

Then kinda start doing ur work, my friend was banned for doing the same thing i did, someone was ddosing ur server, we called them out and he was the one banned. He did an appeal and didnt get unbanned

#

How come that happen? He gets banned for others ddos. Please explain

west osprey
pure sable
#

Nah but why waste his time, when you cant support for shit, he tried for 2 mounths, even disgussed with more than 1 admin

raven mist
#

That was not very nice 🙂

west osprey
pulsar stirrup
#

can i get some help ??

foggy bobcat
#

I would like to ask in the private server encountered hackers how to do

trim valley
#

main down

spiral crag
#

hello admins

#

I renewed my VIP yesterday for EU long, but it seems like I lost it on the server, since my name doesn't appear to be yellow

marble mantleBOT
#

Hey, @spiral crag

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

runic ridge
#

There is a clan that I have recently banned from a server I moderate, which now plays here, is there anything you could do?

spare widget
#

@runic ridge I'll DM you. Normally you'd just want to report in-game if you believe there's an issue with an individual for whatever reason

near halo
#

Yo, i boosted server and it's saying i dont have booster kit.. How to fix?

runic ridge
#

don't know a lot but in other servers rejoining ingame server has worked

spare widget
#

@near halo Wait 5-10 minutes please and then do /auth in-game. Should be fine then. If you still have issues let us know and we'll check back into it but I think it looks okay now, messed with some stuff on our end

near halo
#

I boosted yesterday and today..

#

cant claim

tough bane
#

Did you make sure you have the correct account linked there?

near halo
#

yes

tough bane
#

Ok, but it says that you are verified as a boosted. On what server are you playing? /kit boost does not work

near halo
#

the 5x

#

it's working now

fair verge
#

on zues 5x us when i get inv to clan i do not got codes or tc all the sharing is on tho

near halo
#

Ive done an F7 but no one is coming to look, can someone come deal with a scripter on Rustoria EU 3x no bps

magic remnant
near halo
#

done

dark panther
#

could a admin show me the map for wipe today on 5x no bps

#

<@&418055027639189504>

nova ruin
#

i got banned for saying i like noggers ice cream from zeus 5x eu why

#

hello

#

someone here

zealous kettle
nova ruin
#

wtf

marble mantleBOT
#

Hey, @nova ruin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

digital gulch
#

hey i /ticketed this 'RUSSIA' clan 10x EU but they still havent been banned yet we dogged on them but they suddenly tripled us

#

its so obvious if a mod just comes on for 2 mins they will see

ancient silo
#

/ticket

marble mantleBOT
#

Hey, @ancient silo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

digital gulch
#

is there anywhere i can contact an admin i have a video of som1 saying the n word on heir SECOND account because their first account got BANNED for antiseminism and saying the f slur

#

i only have the clip of him saying the n word tho

raw lily
#

Please create a ticket and an admin will take a look as soon as they can

#

Please be patient

digital gulch
#

all 200m metre away headshot ban these ppl now please ive f7 reported like 20 times we trapped in base and cant do anything

#

they constantly headshotting from far away

marble mantleBOT
#

Hey, @digital gulch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

balmy cypress
#

We don't look into F7's so make sure to use "/ticket add" BlobGlassesDown

digital gulch
#

yea ive done a /ticket add is there an admin i can talk to bc its been like an hour now

gray shore
#

hello, my vip didnt work how to fix it ?

#

RTG

near halo
gray shore
#

thx

#

and how to contact him ?

near halo
nova ruin
#

my bann is over but i cant join

#

pls hlep

gray shore
#

@hidden pewter my vip on RTG didnt work can you help me plz ?

nova ruin
#

Hello

#

i am still banned 10 mins after

chrome grove
#

i gave proof of cheaters

#

i have proof

near halo
#

do u get skinbox for rank pvp on the modded servers

near halo
chrome grove
#

they cheating

#

im senidng clip

near halo
wispy dirge
chrome grove
#

no that thing doesnt work

near halo
chrome grove
#

you never reply

#

its a shit way of reporting btw

#

get ticket bot

near halo
#

please use the comand /ticket and upload your video there, admins will check it asap

unreal pawn
#

how do you upload an image ingame?

last vale
#

Admin

#

I need to speak with u on private

exotic thistle
# unreal pawn how do you upload an image ingame?

there are many websites where you can upload your photo and copy/paste the link in game, but if you mean about how to screenshot, you just press print scr in your keyboard , and paste the photo anywhere thats the easy way for screenshot.

spare widget
#

@unreal pawn Are you talking about the /sil command for donators?

pale dock
#

Does any Donate kit come with skip queue?

exotic thistle
#

if you need help with anything else im here 🙂

pulsar rapids
exotic thistle
pulsar rapids
#

yeah i have mate, but hes blatantly hacking so someone needs to deal with it asap

exotic thistle
pulsar rapids
#

surely if theres a blatant cheater laughing about him cheating they need to deal with it asap but ok

zealous kettle
azure widget
#

Why am I still being kicked

raven mist
#

We arent UKN

azure widget
#

Its for rustoria

runic ridge
#

Direct connect always shows last server you have played in

#

when failing to connect*

#

Speaking of kicking, could any admin DM me, I am already talking with one but he seems to be busy currently

icy juniper
azure widget
raven mist
#

Checking @azure widget

azure widget
#

THx

raven mist
#

@azure widgetShould be able to connect again in 4-5 mins

runic ridge
runic ridge
#

A cheater clan that I have banned who are now playing here, I have plenty of proof

zealous kettle
runic ridge
#

👍

near halo
#

@zealous kettle my appeal got denied

#

im innocent

neon coyote
#

?ticket @heavy plank

marble mantleBOT
#

Hey, @heavy plank

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

no one replied

#

infact its been force closed with no reply

raven mist
#

Every ticket gets replied to, what server did you make a ticket?

near halo
#

Eu 3x no bps

#

The kid is blatently scripting and ive got combatlog ss to legit show it

tawny lark
#

you will just have to wait for someone to reply to i

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

runic ridge
#

Nothing new, but I have now have now DMed two admins and both have taken 1-5h to answer

#

I'd really like to now be asleep when I get answer

earnest relic
#

Crossteaming is not allowed

near halo
#

its clearly a joke

dry junco
#

what is eu ukn rustoria ip

earnest relic
#

True xD

rancid ember
#

Anybody I can speak to for a possible refund on Rustoria US main?

tawdry jetty
marble mantleBOT
#

Hey, @rancid ember

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

near halo
#

Also fix your leaderboards website, all the stats are wrong for zeus and everyone is negative kd

runic ridge
#

I've been waiting for support for 5-hours, with the only answer being "will take a look in a few"

#

Not blaming anyone, I'm just a bit disappointed

runic ridge
#

A cheater clan report with required proof and details

tawdry jetty
runic ridge
#

I have already talked to two admins, both have said that they will take a look "soon"

#

"Soon" may vary between people but 5h is a bit awkward

#

I also can't send a lot proof in ticket so this requires DMs

serene flower
#

just grow up

tawdry jetty
runic ridge
#

I was hoping to get this one solved before I go sleep as if they need more details I will not be able to give them before I wake up

tawdry jetty
raven mist
#

@runic ridge Hiya, what admins are you talking too atm?

runic ridge
#

ZenZen and .spoofy

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atleast I'm hoping that I am talking to them

#

Convo a bit lacking

raven mist
#

Ill try to check up with them ^^

runic ridge
#

🦀

near halo
#

?appeal choise the section mute

marble mantleBOT
#

Hey, @vocal whale

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

fickle coral
#

someone named JPXRッ was racist in chat and said the nword I couldnt screenshot it in time since some other guy named Foro was constantly spammin. I reported both but you should check it and mute them please the server is EU Long

tawdry jetty
marble mantleBOT
#

Hey, @fickle coral

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

upbeat delta
#

Admin where I make ticket report spam?

tawdry jetty
marble mantleBOT
#

Hey, @upbeat delta

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

upbeat delta
#

Im not ingame

#

right now

tawdry jetty
upbeat delta
#

wtf

tawdry jetty
#

No, follow what @near halo tagged you with.

#

Then please wait the mute out if you choose not to appeal it. 🙂

#

I tend to think if the automatic chat filter or another mod muted you it was for a specific reason that was just. Not always the case, but will be most of the time.

fickle coral
#

Matt are admins not online on servers? or is there no automute for racism in chat? just asking

tawdry jetty
fickle coral
#

oh shoot

#

is there any saved logs of the player that said it ?

#

because there was another player constantly spamming in chat and I couldnt screenshot it in time

tawdry jetty
fickle coral
#

ok all good then

tawdry jetty
fickle coral
#

tysm ur nice 🙂 thanks for your time

jade escarp
tawdry jetty
jade escarp
#

if my name is Iloveballs

#

is that bad?

#

i got band for 1h and idk why

tawdry jetty
# jade escarp i got band for 1h and idk why

!appeal It was probably for something you said that got picked up from the chat filters. I don't believe your name was a problem. If you'd like to appeal your 1h ban you can appeal. The steps below are posted otherwise, try to be patient and wait it out.

marble mantleBOT
#

Hey, @jade escarp

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

jade escarp
umbral island
#

@jade escarp thats funny my friends name i play with is iluvballz

tiny sage
#

hi cansomeone join the support channel i need help please

gentle mesa
#

!appeal

marble mantleBOT
#

Hey, @gentle mesa

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

prime sentinel
#

can a admin help me in support call ?

tawdry jetty
prime sentinel
#

k

tawdry jetty
#

Appears someone else is helping you, nvm. 😛

ebon warren
#

how do i report someone ?

exotic thistle
marble mantleBOT
#

Hey, @ebon warren

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

fickle coral
#

Matt I have a question.

near halo
#

How do i link my discord?

fickle coral
#

Some guy got insta muted for being too toxic but the guy who was racist is still without punishment it seems since noone replied to my tickets yet.

raven mist
fickle coral
#

❤️

#

awesome admin service 🙂

marble tulip
#

can an admin please help me?

#

Can an admin please look into why my friend Shpug got banned without ever even playing on these servers? it says hes banned for hacking on Rustoria.co 5x o bps Trio America

marble mantleBOT
#

Hey, @marble tulip

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

sinful nebula
#

Hi i sent a ban appeal so long ago. Can anyone check it please

near halo
torpid tapir
#

how can i check if im muted?

near halo
#

<@&393554009799000064> ? im in support are u here ?

sinful nebula
#

i got this but im still banned....

uneven gate
#

SAME

near halo
#

same

stone cosmos
#

i joined a team with a hacker unknowingly and i put in an appeal and it was denied?

sinful nebula
#

<@&274971100184576010> i got this and im still banned :/

near halo
#

Be patient, someone will help you shortly 🙂

#

where shall i submit a racist man

green granite
#

@sinful nebula send me your steam 64

#

/ticket @near halo

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

green granite
#

@sinful nebula you should be unbanned

#

the system might just be being slow and not caught up yet

azure flint
#

um

#

how do i make a ticket i got false banned?

#

i think

green granite
azure flint
#

nshoobs can i show you something in dms

green granite
#

send me ur steam 64 @azure flint in dms

agile crystal
#

cheater on rustoria small us

marble mantleBOT
#

Hey, @agile crystal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

sinful nebula
#

@green granite 76561198234133940 thats my id. sorry if thats not what you meant. im not too sure what a steam 64 is

agile crystal
#

76561198214139415

#

SAVEMEPLEASE

#

literally cheating

ornate holly
#

My steam account is showing that it has been linked to the website, but i'm unable to auth it in-game to enter the shop.

near halo
azure flint
#

@balmy cypress

spiral crag
#

EU long messing up

agile crystal
#

umm us small ddosed

barren bear
#

/ticket

marble mantleBOT
#

Hey, @barren bear

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

fallow forge
#

i literlly got banned for no reason

#

i wasn't even fighting or qothming

cloud wolf
#

yes same

#

<@&274971100184576010>

#

sorry for the mention but we got banned for no reason

#

my friend was recording

#

!!

shadow plume
#

I would like support for apparent 'racism'

#

I was banned for saying 3reggin

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<@&274971100184576010>

zealous kettle
shadow plume
#

i don't want to though

#

I didn't do any racist things, this is admin abuse

#

i would like to speak to you're manager

#

@zealous kettle give me your manager

#

i would like to file a complaint

green granite
#

You are remaining banned @shadow plume

spare widget
#

Spoofy and nshoobs are great 😊

shadow plume
#

I didn't even be racist

#

........

livid tapir
#

bro said give me your manager LMFAO

shadow plume
spare widget
#

@shadow plume You’ve received an answer- doesn’t look like that’s going to change. Please avoid it in the future and you’ll be completely fine ablobsmilehappy Hope the rest of your day goes well otherwise

shadow plume
#

it was taken out of context

#

and used against me

spare widget
#

Sorry, doesn’t matter whatever reasoning you’re using. Please refer back to the fact that you’ve received an answer and to please avoid it in the future. Last chance- would recommend switching to #general or feel free to go off in my DMs

modern stratus
#

ZenZen you guys took what my freind said out of context its is a line from jojo which is a anime

#

and it is not a racist word

livid tapir
shadow plume
#

fuck general

spare widget
#

😦

shadow plume
#

zenzen

#

i will go home with no ban or a 300 day ban

#

i will fight for what is right

#

yesss

modern stratus
#

ZenZen are you black

shadow plume
#

now i am being muted

livid tapir
#

i vote both get perma banned

shadow plume
#

fuck rustoria

modern stratus
#

no

shadow plume
#

take my kit roles away bc im removing my kits

#

off this shit seerver

zealous kettle
#

!mute 699595159037280271 1d

marble mantleBOT
#

:ok_hand: temp-muted Synn.#0001 for a day

livid tapir
#

best servers

zealous kettle
#

!tempmute 530466748319793196 1d

marble mantleBOT
#

:ok_hand: temp-muted You Got Games On Yo Phone#6969 for a day

spare widget
#

Thank you

livid tapir
#

^

spare widget
#

Hope you both chill out and really do recognize that it’s not the end of the world. The admins were being super patient with you and no one has any interest on picking on you.

livid tapir
#

I've been banned a few times, trust yall, they do their jobs properly

spare widget
#

Thank you- we all try- no one is trying to power trip. We all just want the best for the entire community and sometimes that can involve not so fun decisions

topaz spruce
#

If my main account is Facepunch server banned will i be able ot play on rustoria servers?

spare widget
#

@topaz spruce Needs to be over 180 days old

topaz spruce
#

okay thanks

near halo
#

what about a eac that it 2 years old

#

ive been tyrna play rustoria main with my friend but we cant and i just want to be able to play

zealous kettle
#

As long as the gameban is over 180days old you're allowed to play.

near halo
#

i appealed a while ago and it got declined

#

now i cant make another

zealous kettle
near halo
#

yes i think

zealous kettle
near halo
#

76561198124257735

cloud kettle
#

!ticket

marble mantleBOT
#

Hey, @cloud kettle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

am i good @zealous kettle ?

cloud kettle
#

how do i switch vip to a different server

zealous kettle
near halo
#

ok

cloud kettle
#

@zealous kettle how do i switch vip to a different server

zealous kettle
still pier
#

how can I report a cheater

scarlet meadow
marble mantleBOT
#

Hey, @still pier

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

solemn flume
#

this kids been in waiting for support for ever poor guy

marble mantleBOT
#

Hey, @tawny lark

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

tawny lark
tired orchid
#

/ticket

marble mantleBOT
#

Hey, @tired orchid

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

mental minnow
#

@balmy cypress

#

help please

tawny lark
mental minnow
#

yes

#

in regardes to server

tawny lark
#

yep

mental minnow
#

i made a purchase for 2 months

#

at same time so i was wondering if i can get it for 2 months or for only 1

tawny lark
#

to my knowledge you can only use one at a time per server with a automatic payment for the next month but you can always go onto the website and see your active vip passes https://rustoria.co/

tight crescent
#

HELP

tawny lark
#

hello

tight crescent
#

rustoria us smal player named yuh is cheater

mental minnow
#

how t4o check activevip pass

tawny lark
tight crescent
#

oh

#

he bad cheating

tawny lark
tight crescent
#

we got evidence for it

tawny lark
#

once you are logged in then you will be able to see all your subscriptions

tight crescent
#

they raided us and doubled all of us

mental minnow
#

it says no active sub

tawny lark
#

The admins respond to all tickets so you will just have to wait im sorry

tight crescent
#

ok

mental minnow
#

there are no purcahses to show

#

purchase

near halo
mental minnow
#

but it shows that i bought it twice on the same day

tawny lark
#

If there is nothing there then you will have to wait for a <@&274971100184576010> to help you as it is out of my hands

#

sorry mate

spare widget
#

@mental minnow For anything VIP related you'd want to DM @balmy cypress - he's excellent with all that and will always get you the correct answer. It may be an odd time so the response would be as soon as they're available. I'd recommend sending them a message with your Steam 64 ID and a summary of your situation

true patrol
#

I got banned and it said come to discord

#

@west osprey @spare widget @raven bison my name in game is Zen

cursive cipher
#

theres hackers on US Long

#

one is nertz

#

his teammate too

#

Theyre in G23 in hazmats with sars

raven bison
cursive cipher
#

/ticket

marble mantleBOT
#

Hey, @cursive cipher

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

cursive cipher
#

submitted thanks

raven bison
#

thank you

thorny garden
#

WTFF

#

I got perrm banned

#

i aint do nothing

silent holly
silent holly
marble mantleBOT
#

Hey, @thorny garden

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

west osprey
thorny garden
#

@silent holly what he said free me

west osprey
silent holly
#

lol it was a joke. you didnt get banned for nothingg

thorny garden
#

my friend was accused of cheating and they banned us for some reason

#

lmao no one is cheating he got 8k hours

#

and i was just building a base man

west osprey
west osprey
thorny garden
#

can we speak about it then cause i dont wanna get banned for something we didnt do

true patrol
#

no one was ever cheating lmao

west osprey
true patrol
#

i do have 8k hours and im not a ban evader lmao

west osprey
true patrol
#

you false banned me for ban evade for no reason

thorny garden
#

why am i banned

#

i wanna t5alk about that

true patrol
#

this is really embarissing for you

west osprey
#

Is it?

true patrol
#

yes

thorny garden
#

@west osprey can we talk about my ban cause my pc is clean

#

and my account

true patrol
#

very embarrising you had to find a reason to ban me so you choose ban evade lmao

west osprey
#

You literally just admitted you were ban evading.

true patrol
#

i didnt admit it anything

west osprey
#

....

true patrol
#

i said i wasnt going to link you my account

#

isnt it true

#

that i said i wasnt going to link my account

#

@void condor @west osprey

west osprey
#

No. You were banned to come to discord to speak with us, you came to speak with us and unfortunately you lied about your hours, and will remain banned. You then hopped on another account and admitted above that you were banned for ban evasion- which means that was your account.

true patrol
west osprey
#

Then how were you banned for ban evasion?

true patrol
#

the one account you banned me on for no reason?

#

literally said i got banned for "ban evasion"

west osprey
#

You were banned "come to discord"

true patrol
#

nope

thorny garden
#

@west osprey can we talk

west osprey
void condor
thorny garden
#

why

void condor
#

Thanks, now enjoy another server

true patrol
#

you think im cheating

void condor
#

!mute 840246971586314312

marble mantleBOT
#

:ok_hand: muted ! Xeo#2426

thorny garden
#

i got banned for no reason and i wanna talk

west osprey
void condor
#

You were banned for knowingly playing with someone evading a ban, that's not at all for no reason

thorny garden
#

he isnt cheating and i was afk half the timee eating and i come back to getting banned

#

ok but why perm

void condor
#

I didn't claim he was cheating or not, I said he was evading a ban which he was

#

You knowingly played with him, yet you're here defending him

thorny garden
#

cause hes my friend and i know he doesnt cheat

void condor
#

You're still on this idea that we believed he was cheating. That was never said

thorny garden
#

i just wanna know why i came back from eating and i saw i got banned

void condor
#

I'm not going to waste my time, your "Friend" likes to use fresh accounts and refuses to provide his main account. So he can continue to evade and continue to be banned. You're just wasting my time and yours

thorny garden
#

cause i dont wanna be banned for this reason and i wanna settle it out

#

i cant force him to do it

#

but i shouldnt get banned for it cause i didnt get one report

void condor
#

You knew he was banned, you re-invited him to your clan and continued to play with him

thorny garden
#

i left the clan once he got banned

#

it was only me pudding and kore in the clan after we saw he got banned

#

cause we didnt know why he got banned in there first place and we didnt wanna get banned

void condor
#

If you want to discuss your ban then discuss that with the admin that banned you. Which was Lorie, however you actively and knowingly re-invited someone banned and that was ban evading

#

So best of luck with that appeal

thorny garden
#

we left his team no one invited him back

silent holly
#

arguing with admins that literally watched you do it🤣 . ur smart

thorny garden
#

watch me do what stand still

#

or leave his team

silent holly
#

reinvite him to ur team as they said

thorny garden
#

bud i left his team

#

and so did everyone else

west osprey
#

Did you have any interaction with this player after he was banned off of the server the first time?

near halo
#

yo

thorny garden
#

no

west osprey
tough bane
near halo
#

is there a way to send unban requests

thorny garden
#

i left his team after

#

@west osprey

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

thank you

west osprey
tough bane
#

Always welcome.

thorny garden
#

no i left his team with everyone else

west osprey
thorny garden
#

no we made a new clan u can check

#

its only three of us on it

west osprey
#

If you're not going to be honest I'm going to stop wasting my time here.

thorny garden
#

bro what

#

im tryna get my account back cause i play this server a lot im not gonna lie

#

and if u think im ever gonna play wwith that kid again then your wong

near halo
#

I got banned for exceeding team limit and I never did I dont understand?

near halo
#

ok

tough bane
#

Nevermind dms are not open there.

near halo
#

hang on

#

i think they should be open now?

thorny garden
#

@west osprey

void condor
#

76561198880539661 invited 76561199172649289

west osprey
#

^^^^^^^

void condor
#

Seems you did have interaction with him, and your ban is therefor justified. Have a good evening now

near halo
#

on rustoria

west osprey
#

!ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

lol idec thats all you need

#

look at that find the name the obvious cheat

#

ban em

#

where do I report someone who is fly hacking. I dont see a report channel.

#

if u dont ban this hacker I want a bloody refund.

tough bane
#

Both of you need to create a ticket ingame. We do not administrate reports via discord.

thorny garden
#

yup i totally played with him after he got banned

#

u prob didnt even check

charred dragon
#

eu long crashed?

silk vapor
#

eu long crashed

charred dragon
#

:C

near halo
#

Rusticated has a discord report channel. I reported him twice in game and this hacker has been playing for 2 days. He just turns on his fly hack and taunts me and laughs at this point.

west osprey
near halo
#

guess I should move to rusticated server cause admins deal with hackers there.

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

blissful vortex
#

am i able to get unbanned

#

i was banned for playing with a banned cheater

west osprey
marble mantleBOT
#

Hey, @blissful vortex

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

tough bane
thorny garden
#

we kicked him out the clan

#

lmao as soon as it happened

blissful vortex
#

yeah

silk vapor
#

@tough bane eu long crashed, when will be up

thorny garden
#

why did u ban him in the first place i forgot

#

cause one of the admins said he was trippling kids

tough bane
west osprey
#

Listen. You invited his new account to your clan, and tpd to each other after you knew he was banned.

silk vapor
#

Ah, ok

west osprey
charred dragon
#

thanks admin

blissful vortex
#

why did he get banned in the first place

thorny garden
#

we kicked him out after he tped

west osprey
#

Your friend provided no proof of the other account he claims to have, and then he promptly ban evaded and unfortunately you guys welcomed him back into your clan . There's nothing left to talk about here guys.

thorny garden
#

we were like were gonna get banned if we play with him again and we kicked him out

blissful vortex
#

why did he even get banned

thorny garden
#

in the first ppplace

wary crescent
#

please unlink my discord acc from my old steam acc

blissful vortex
#

before ban evasion

west osprey
blissful vortex
#

30sec*

thorny garden
#

cause we didnt want to get banned

blissful vortex
#

fucking idiot

west osprey
#

You will all remain banned. This is ridiculous. Have a nice evening.

thorny garden
#

I DIDNT CURSE AT U

#

what the heck

west osprey
#

hmm

blissful vortex
#

nah

#

not him thats fake

wary crescent
#

lorie could u plz unlink my acc from steam

thorny garden
#

wrong elite

blissful vortex
#

i bet this mf @near halo impersonating him bruh 🤣

#

so sus

thorny garden
#

this admins are horrible they ban people out of nowhere for random reasons

silk vapor
#

@tough bane server still off :/

charred dragon
#

@tough bane eu long still unavailable ;-;

tough bane
blissful vortex
#

mfs ban people for being good

west osprey
tough bane
#

Give it a couple of seconds please ladies. Its already assigned as online on the right.

silk vapor
#

Bruh

blissful vortex
#

he got banned for cheating but he aint cheatin

tough bane
#

So its booting back up

thorny garden
#

u got no reason exactrly

blissful vortex
#

👿

silk vapor
#

I want offline some one, every second I need

thorny garden
#

exactly

true shadow
#

do you know when eu long will come up?

blissful vortex
#

dumbass admins be like 🤣

tough bane
thorny garden
#

he got banned for cheating but i know i aint cheating my spray is ass

west osprey
thorny garden
#

im just building base man

silk vapor
west osprey
thorny garden
#

ik

west osprey
#

So stop using that as an argument.

#

you're not banned for cheating

thorny garden
#

but i dont think i should get banned of some reason that happened to my fr=iend

blissful vortex
#

WE TALKIN BOUT ZEN MF

west osprey
#

you're banned because you played with a ban evader. Have a nice day!

thorny garden
#

hes not a ban evader

charred dragon
#

@silk vapor did you join eu long, still not coming up on my page

blissful vortex
#

NAH NAH MY BOY ZEN AINT CHEATIN

thorny garden
#

and wgy i get perm banned for that

blissful vortex
#

HE GOT BANNED FOR WHAT??

thorny garden
#

why i get perm banned for that

silk vapor
#

yes im joining rn @charred dragon

charred dragon
#

wtf

#

ok thanks dude

thorny garden
#

hes not a ban avader and u shouldnt get perm banned for that

west osprey
#

!mute 527248809990815764

marble mantleBOT
#

:ok_hand: muted Elite#1655

blissful vortex
#

damn bruh

#

free my home boy elite

west osprey
#

!mute 242002843089895434

marble mantleBOT
#

:ok_hand: muted !^azeR#5005

west osprey
#

Have a great night 🙂

silent holly
#

haha

charred dragon
#

the conversation was funny lol

silk vapor
#

night?

#

its 7 am brooo

silent holly
#

hes dming me

charred dragon
#

lol

tough bane
#

lorie is living over the lake….

drifting bay
#

hey admin ive been bannded for false irl threats

robust walrus
marble mantleBOT
#

Hey, @drifting bay

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

drifting bay
#

it was appeal denied for some reason

#

hey admin when i click on the link it says appeal denied

robust walrus
paper tusk
#

!ticket

marble mantleBOT
#

Hey, @paper tusk

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

so i linked my steam to the website and did ban appeal but how will they get back to me?

robust walrus
near halo
#

ok ty

tame copper
#

10x down

#

like can yall fix it??? lol

pallid blaze
#

damn

#

ig rustoria dont care about scripters

scarlet meadow
marble mantleBOT
#

Hey, @pallid blaze

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

mystic gazelle
#

Where do I appeal a ban

snow sparrow
#

/ticket

marble mantleBOT
#

Hey, @snow sparrow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

mystic gazelle
#

/ticket

marble mantleBOT
#

Hey, @mystic gazelle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

snow sparrow
#

any admin here

#

i need to ask question in dm i have screen shots of it so if possible some admin dm me plz

tawdry jetty
marble mantleBOT
#

Hey, @mystic gazelle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

tawdry jetty
mystic gazelle
#

@tawdry jetty what if I am only banned on one specific server

main needle
#

/ticket

marble mantleBOT
#

Hey, @main needle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

delicate bobcat
#

when does map show for rustrio medium

cloud wolf
#

!ticket

marble mantleBOT
#

Hey, @cloud wolf

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

neat pumice
# delicate bobcat when does map show for rustrio medium

None of our maps are revealed before wipe when it is publicly available for anyone in game, with the exception of the long servers, where two maps are voted for, one of which will go to US and one to EU, so you never know 100% 🙂

delicate bobcat
#

@neat pumice ty

deep widget
#

Can i talk to an admin?

drowsy yarrow
#

Me and @deep widget Need to speak to an admin. We got banned for an unfair reason

deep widget
#

yeah it was pretty questionable

drowsy yarrow
#

Do you think we could talk to someone about it

#

It was quite unfair. some guys gave us their base and we got banned for exceeding the team limit of 2

#

3"

#

They were door camping us 5 mins ago too

#

They just decided to get off server and give us there codes

neat pumice
#

I'm currently at work, but if you've made appeals, an admin will review them as soon as they can 🙂

deep widget
#

where can we make an appeal?

drowsy yarrow
#

How long will the appeal take to be reviewed

neat pumice
marble mantleBOT
#

Hey, @deep widget

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

neat pumice
#

Normally 1-3 working days, but often very much sooner than that, just submit them and we'll look into them 👍

drowsy yarrow
neat pumice
#

We don't interfere in gameplay, so it won't have been deleted no.

drowsy yarrow
#

Thank goodness

#

Do you think we can talk to the mod that banned us?

neat pumice
#

We don't handle these cases in discord, just wait for the appeal 👌

deep widget
#

ok thanks

drowsy yarrow
#

Ok, thank you

neat pumice
#

No problem 🙂

snow sparrow
#

@tawdry jetty

#

I need to talk in DMS

#

So I can send ss I have questions about

tidal latch
#

uhh

#

my game crashed and now when i started up rust the server isnt in my history neither can i see my friend on it and i cant f1 connect to the server its the us trio 5x its fixed lmao had to reset my wifi

near halo
#

hi

#

wtf did i get muted 6 hrs for

#

i just told somone nwor not the fully word

#

is this stupid

near halo
snow sparrow
#

How long have I been banned for evading ?

runic ridge
#

imo racism could be straight up 24h

snow sparrow
#

I have proof that I got hacked but my ticket Got denied

near halo
near halo
foggy minnow
#

@near halo its now charged me, but im not sure if i've actually got vip on my steam

near halo
foggy minnow
foggy minnow
#

okay had already linked everything time ago, so im just gonna wait those 20 min then...

deft dagger
#

Game keeps crashing on Spawning World....

near halo
near halo
foggy minnow
#

@near halo pretty sure i still aint got vip yet

marble mantleBOT
#

Hey, @foggy minnow

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

gray shore
#

yesterday, i ask for fix my vip, today nothing more 😉

#

nice admin

#

@balmy cypress can you plz fix my vip ???

#

76561198052677400

opal raptor
# gray shore nice admin

they have so many things to do so you cant expect they remember everything. Just dm them again today and hopefully your problem will be fixed

gray shore
#

oh yes they need 2 days for fix the things, i remember why i leave rustoria main

opal raptor
#

if you have problem with your vip just dm luke

gray shore
#

IT S WHAT I DO and yesterday too

#

dm you cant he didnt accept

#

you only can tag him

dense lynx
#

please be patient and hopefully you're problem will be solved

misty scroll
gray shore
#

i do yesterday it was impossible to send him message

#

so i tag him on discord

#

so i wait and try today again

near halo
#

is fslur mutable

misty scroll
opal raptor
misty scroll
gray shore
#

bot answering who say you cant message him because you're not friend or not on same server

misty scroll
gray shore
#

isnt me it was him

#

but i check anyway

#

cant

tacit current
# gray shore isnt me it was him

If your issue hasn't been solved yet, just check your dms are open. Just to make sure you know how, go to the top left of your screen and hit the down arrow, adjacent to the server name and hit privacy settings. Make sure this is option is on:

gray shore
#

love you marco thx

#

so it was me and not him

tacit current
#

👍

exotic sequoia
#

anyone can help me why im kick from the sever and never did anyhting wrong just being afk at my base

wispy loom
pulsar rapids
#

ive followed twitter and done /auth but it isnt giving me the twitter s point

exotic sequoia
#

i wasint afk that long

#

now the sever not even showing

#

oh nvm they restated the sever thank you for helping

wispy loom
#

Could also be a random connection drop

exotic sequoia
#

oh ok tx

wispy loom
pulsar rapids
pine ibex
#

could do with some help

bronze stump
#

@pine ibex What kind of help?

pine ibex
#

bank stuff, need to cancel a vip but cant access my steam account atm. also would be good if i could get it refunded for this month as it just got taken off when i didnt mean it to

marble mantleBOT
#

Hey, @uneven barn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

bronze stump
#

join waiting for support, and wait for an admin... or dm Ryan or Luke @pine ibex

pine ibex
#

currently in waiting for support

zealous kettle
marble mantleBOT
bronze stump
#

ty @zealous kettle Didn't know that was a command lol

pine ibex
#

cant cancel as i dont have access to my steam account

zealous kettle
marble mantleBOT
#

Selam, @near halo

Yasaklanma ya da susturma cezanıza itiraz etmek için, lütfen bu bağlantıyı takip edin: https://bans.rustoria.co/

Eğer Discord hesabınızı bu siteden bağlamasını yaptıysanız https://rustoria.link/ bir Discord botu tarafından mesaj alacaksınız.
Eğer hesabını bağlamadıysanız bunu web site üzerinden kontrol etmeniz gerekecek.

İtiraz gönderdikten sonra bir yönetici bu konuyu inceleyecektir.

flint hemlock
#

What should I do my appeal was rejected?

inner valve
#

Hey,guys! My friend are located close to my dislocation but got a lot bigger ping than me. What to do with dat problem? Help me pls( <@&274971100184576010>

near halo
#

are there any tickets

forest urchin
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

for somereason i go on rustoria server and i says Ban Evastion

#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

forest urchin
#

Then you needa make a ban appeal

near halo
#

how?

forest urchin
#

!appeal @near halo

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

If I buy pvp but want to upgrade to pvp+ a few days after can I just give the extra money since I payed some already? And you remove my vip

placid marlin
#

!VIPissue

marble mantleBOT
#

Hey, @placid marlin

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

naive flower
#

@balmy cypress can we talk?

umbral rampart
#

!cancel

marble mantleBOT
forest urchin
near halo
#

!report

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

?ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

naive flower
blissful pond
#

have recorded evidence of a user on US Small saying N word in voice

edgy fiber
#

I need help. When is the next wipe of EU MEDIUM?

daring jetty
#

i need help with cheater on medium server FAST

exotic thistle
marble mantleBOT
#

Hey, @daring jetty

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

spiral crag
#

Hi admins, I'd like some help with rubberbanding, there seems to be quite some issues with in game ping or so

exotic thistle
daring jetty
#

where to find video proof

exotic thistle
# daring jetty where to find video proof

video proof is something extra for helping admins save some time , and ban a cheater faster, but you can still report it without proof via creating /ticket add steamid and what you got to say.

near halo
#

I need support...

exotic thistle
near halo
#

Yes apperently im banned for scripting, i was playing on ur server few weeks ago. When i joined to get bps i was banned

exotic thistle
near halo
#

ok thanks

exotic thistle
vale lance
#

how long this shit take

exotic thistle
#

is there anything i can help you with?

spiral crag
#

Can we please get somebody to look at EU long?

#

There's been rubberbanding and lags for about and hour or so

exotic thistle
#

!ticket please report them via /ticket add in-game, admins would check it.

marble mantleBOT
#

Hey, @opal grotto

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

spiral crag
#

Olee?

#

It's not allowed to tag admins etc, right?

#

yea it's not, nvm

exotic thistle
spiral crag
#

There was earlier?

#

People spammed it like 10-15 min ago

exotic thistle
dusky meteor
#

/ticket

marble mantleBOT
#

Hey, @dusky meteor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

runic ridge
#

Is any admin who is familiar with arkan available

spiral crag
#

@exotic thistle It's not right now, but it's coming and going, just wondered if there's a way for you guys to fix it or if it might just need to get restarted. It's happened before, so I'm just wondering if it's been resolved 🙂

exotic thistle
dusky meteor
#

Hi, I need to change one gifted vip id.

exotic thistle
dusky meteor
#

Sure. Thanks.

feral wraith
#

how do i get the map file

sage flicker
#

can some one send me appeal so i can report some one

near halo
marble mantleBOT
#

Hey, @feral wraith

If you are received the Disconenction message World File Mismatch error
then follow this step:

Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

near halo
sage flicker
#

can i ask some one somthing

near halo
#

yes ask

sage flicker
#

so if their a 3 man limit on a sever and their 2 team one full and one a duo and they not shoot each other at all is that teaming

zenith mica
#

uhhh

near halo
#

yes that teaming, if they dont shot each other, but you can make a /ticket in-game and report that so our admins can have a look

zenith mica
#

big grin can i ask you something in dms

near halo
sage flicker
#

i did they making me mad and saying it not

bronze stump
#

If you already submitted a /ticket in-game then all you have to do is just be patient... If they are rulebreaking they'll be taken care of. @sage flicker

sage flicker
#

ok i hope so they so annoying

near halo
#

Man i hope this kid i reported gets banned

#

he lives right outside my base and he is highjumping and aimbotting

near halo
wispy dirge
near halo
#

Yes

elder current
#

are any admins available

#

to get in a call because i been needing to do a ban appeal but i was told wait to an admin was on

#

or able to talk in a call

bronze stump
#

?appeal

marble mantleBOT
#

Hey, @bronze stump

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

elder current
iron crescent
#

I want to report cheating racist, got replays

#

how can i make ticket?

#

/ticket

marble mantleBOT
#

Hey, @iron crescent

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

fringe rose
#

i just waited my hour ban but it came back what do i do

#

like i have to wait 2 1 hour bans

vale roost
#

/ticket

marble mantleBOT
#

Hey, @vale roost

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

iron crescent
#

JokeR and I LIKE KATANAS

tired ravine
#

i need to know when my ban is over for association anyone know how long that it..

near halo
tacit current
tired ravine
#

@near halo as in tmr or end of the month

near halo
#

i bought pvp

#

do an appeal so you will exactly know when you get unbanned, so i dont tell you things that dont concern me

#

owo

#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

hearty mantle
#

/ticket

marble mantleBOT
#

Hey, @hearty mantle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

hearty mantle
#

/ticket

marble mantleBOT
#

Hey, @hearty mantle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

hearty mantle
#

/ticket i got banned for nothing

marble mantleBOT
#

Hey, @hearty mantle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

i need to have a one on one talk with a mod

near halo
#

It has to be through text because I'm recording evidence.

#

feel free to dm me

digital gulch
#

i have a clip of som1 spinbotting/aimbotting/scripting

exotic thistle
marble mantleBOT
#

Hey, @digital gulch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

digital gulch
#

where do i upload the proof

exotic thistle
digital gulch
plush shore
#

UKN SOLDIER ON EU 10X RUSTORIA IS SPINBOTTING, tripled me and my mate in a heli tommson 184 metres

near halo
#

someone ban this UKN soldier pleaseee

plush shore
#

yes!

#

cheating

solemn flume
#

mods please do your job

#

eu rustoria 10 x

#

flying

near halo
#

will be resolved

solemn flume
#

aimbot

marble mantleBOT
#

Hey, @solemn flume

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

plush shore
#

TES

digital gulch
#

126 hours tripling thompson 300m

scarlet meadow
#

!ticket @digital gulch

marble mantleBOT
#

Hey, @digital gulch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

digital gulch
solemn flume
#

finnaly

digital gulch
solemn flume
#

POGG

exotic thistle
#

!ticket , please do not call them out in public chats, report them via ticket , thats the best way to get in touch with admins.

marble mantleBOT
#

Hey, @subtle sorrel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

wispy dirge
#

Please do not name suspected cheaters/hackers, doing so may cause them to toggle their cheats, making it harder for Admins to catch them.
Please also report cheaters with the F7 menu in game so Facepunch can also ban them if it is found that they are cheating.

iron crescent
#

i made my ticket while ago, when someone will accept it

wispy dirge
near halo
#

how do i make a ticket

wispy dirge
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

solemn flume
#

?ticket

marble mantleBOT
#

Hey, @solemn flume

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

i got temp banned on your server in a scrim and now im banned for hacking

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

?appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

naive flower
#

@balmy cypress can we talk

woeful mirage
#

hello can i have some help with the kits info please

exotic thistle
woeful mirage
#

how do i verify that i joined the discord and steam for the kit it says join i did but how do i verify it

woeful mirage
#

ok lemmi ask u how do i type in the steam chat group .auth cause i dont know where to type it

exotic thistle
woeful mirage
#

ok i did that i still dont have acces to the discord kit

#

nor the steam one

exotic thistle
#

after that, try /auth in-game chat , and probably the system will recognize it , and you will be able to get /kit discord

cobalt tangle
#

My friend got banned for no reason on the US Trio 5x

#

"Ban evasion" when he just started playing on the server and wasn't cheating

spare widget
#

@cobalt tangle Have your friend join Waiting for Support

cobalt tangle
#

He's not on discord

spare widget
#

Oh

cobalt tangle
#

Can i send you his name and look into it?

spare widget
#

Well, have him get set up on discord and I can talk about it with him.

#

@woeful mirage Messed with some stuff on our end- wait 5 minutes or so and do /auth in-game please

short wasp
#

can any admins help me out

near halo
short wasp
#

it is about the 5x trio

near halo
#

/suth

short wasp
#

my friend was playing yesterday with his friend, and today me and my friend wanted to join and we forgot about the codes and we got banned

near halo
#

/auth

marble mantleBOT
#

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

short wasp
#

we forgot that you need to change the codes

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

we need support

#

SUPPORT PLZ

spare widget
#

@short wasp Can you join Waiting for Support?

short wasp
#

yep

near halo
#

we all did

exotic thistle
#

oh nvm , you with them.

near halo
#

im gxbzr teammate he already got us thanks tho

#

we have a good reasoning so were just waiting to speak to one of you

final pilot
#

Is there a map vote for US main and if not when will we see the map?

thorn dock
#

we all got banned from 5x no bps for being over team limit

short wasp
near halo
#

@short wasp yes master

final pilot
#

Is there a map vote for US main and if not when will the map be available

near halo
final pilot
#

We only get to see the map as it wipes, right?

near halo
#

can i get an approx time?

fickle coral
#

could I ask a question ?

near halo
fickle coral
#

what kind of screenshots would I have to attach to a ticket?

#

in-game ticket*

#

I used Gyazo and I sent a screenshot link to the ticket

#

but Im not sure if thats what I was supposed to do

short wasp
#

Hey zen can u @ me when u are ready

near halo
fickle coral
#

Ok all I needed to know. Thanks for your time Grin ❤️

amber saddle
#

@thin frost

near halo
#

@vital granitepeless#8187

#

Hcpeless#8187 is dming me that i won a glory ak

near halo
#

yes i know

#

but he should probably get banned lmao or something

pallid blaze
#

<@&274971100184576010> hey can uguys maybe do something about LilCaden spamming my irl name in chat

#

you said its not a big deal before but i fucking care so

near halo
#

Take a screenshot and upload it then make a ticket in game

pallid blaze
#

i did screenshot it

near halo
#

Put it in the ticket in game

#

Upload and send the link in the ticket is what I mean

near halo
pallid blaze
#

i cant upload the screenshot to the ticket its a print screen

near halo
#

Upload it to something like imgur and send the actual link

#

Hello

#

can someone move me i wanna know why i got temp banned

junior otter
#

5x No Bps solo/duo/trio need to run a question by a mod pls