#support
1 messages · Page 1456 of 1
r u listening to what i said
yes
when i said it freezes ur internet i mean it freezes the lag switches internet
ur completely unaffected
@raven mist bro pls help me
ls is when u lag a proximity around u ??
no
r u good brodi ??
Hi is there anything to create a ticket?
read the top of the chat
Hey, @opal raptor
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
.
can i report someone for using the boombox bug?
i have it cliped
and can upload it as a streamable?
Its already being looked into it.
<@&274971100184576010>
Anyone I can talk to about my friend being disconnected just with a message saying "Disconnected:Hacking"
can u ban the freak who did it @fossil igloo
theyve been abusing it for their kits
he ego'd me while
i can upload as streamable
👀
hey my vip didnt work
Hey, @pallid sparrow
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
We will not talk about that case with you. Your friend can create a banappeal if he is banned: https://bans.rustoria.co
u guys ban accounts that have posted scam links in other discords?
is /ticket only ingame ?
yes
Hey, @dusk oyster
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Whenever I try to wake up I get Disconnected : Hacking. I dont even remember the last time I was on rustoria.
Is there anyone who could help me w that ?
you can appeal bans on the website
?
whenever I try to send the ticket in bans.rustoria.co It says that im not banned...
@serene igloo Wait 5 minutes please and you should be fine to connect
will do, chief.
Can i talk to a admin or mod in pm's please ?
@fallen ravine feel free to pm me
What seems broken?
i meannn
is it not wipe scores anymore or?
cus like 1day into wipe it says people have 1500 kills
@fossil igloo
Yeah that's inaccurate, I pushed an update for it today, let me know if it's more accurate next wipe @vestal whale
ohh alright thanks for the answer 🙂 @fossil igloo 
hey how do I link my steam to the server
!rewards @unique herald
Hey, @unique herald
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Hey, @pliant crown
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
banned for playing with cheater, we didnt know he was cheating
we met him on LFG and he didnt loot sus ata ll
so fucking stupid, i get banned because someone in the group was cheating, but asoon as i knew i reported him and got him game banned
even reported him ingame
nice1
@wooden forge @pliant crown you both should appeal at https://bans.rustoria.co/ it is in your own risk playing with random peoples
yeh but we cant help it, he wasnt sus, his spray wasnt even good and he never did anythign sus
yes but like i said this guy you talking is a random guy, so everything at your own risk, you need appeal nothing more you can do..
That logic is braindead
half our team are chat mods, we wouldnt play with cheaters
nothing matter, averyone is same, even if cmods break any rule will get punish, so nothing extra having the cmod in team
I dont understand the logic of banning us when we were the ones who got him banned for cheating
you guys wouldnt have known he was cheating if i didnt fucking report him
i get punished for helping you 👍
you could explain that in the ban appeal and you might get unbanned
if you get a cheater banned that doesnt mean you will get special treatment
i am in pain
???
I find a random stranger on the street, i invite that person to my house. They tell me they sell drugs, i tell the police that they sell drugs. The police arrests me for knowing he sold drugs. Even tho i was the one who told them asoon as i found out
exactly the same thing
admins dont ban people because they arent breaking the rules
okay just stfu
If you already made a ticket an admin will look into it, it usually takes around 1-3 business days, playing with cheaters usually results in a ban
yeah i understand and respect the rule, but there is alot more to the story than most cases
I understand that and please just trust that an admin will look into the story when they get to your appeal, I'm sorry that this is inconveniencing you
I got false-banned for inviting a team member to my group when another member left/quit. We want to invite another person as one of our members have quit but don't know the procedure to insure no false bans.
Zen comeeee broski
@near halo Your ticket has already received a response
Oh yea?
Lemme get uhh appeal
Everything I saw was looking fine- your teammate cleared his body- cupboard, doors, beds, and bags all reset basically
@jagged birch He's not currently banned
Sounds good
I wasn't seeing any issues- let me know if something changes though. Just make sure the player doesn't return this wipe
@spare widget
what do we do about being banned for playing with cheater? we had no idea, he never did anything out of the ordinary. i mean yesterday he lost our m2 to a stupid P2 so idk
Submit a ban appeal and explain your side
yeh i have, just wanted to hear what an admin had to say
How do i play cracked?
If my friends and I make 4 different bases and are all in the same team in that considered teaming?
@wooden forge I'm not the one handling your situation but I'm sure the admin who is will be checking up on everything asap
ZenZen how do i play cracked?
ok
@cerulean moss Sorry, not sure what you're asking. Separate bases but all in the same team would be teaming still but teaming isn't against the rules unless the combined amount of players counting online and offline are over the limit for the specific server
Oh ok tysm
ZenZen how do i play lmfao
What is cracked
non paid/pirated
Ok
yall are so impatient yikes
why would a chat mod help to download illegal software? its like asing to send you some free cheats
just go buy rust like everyone else
cracked rust has its owns servers too
orrrrrr
doesnt make it legal
i dont because theres plentyof places that say this server has cracked support
use youtube
@sour carbon scammer
Could you elaborate?
Ah alright then there is no problem, I'll just check for myself
@warm parrot is also a scammer but the dude has not posted it in this server yet
or it was deleted too
Thank you
Broke
can someone help me i have been in the rustoria group on steam and still am but in the game it has taken it away from me
dont worry its now nixed
Awesome, was about to post something. Sorry for the delay, little busy IRL. Glad to hear it’s fixed though!
dont worry im just glad its working again
wtf happend it was a lag spike on main and i got kicked and now im in 100player que
Please try to be patient.
do i use this channel for ukn support
Ofc. 😊
same
how can i report someone that is cheating other than F7 ?
!ticket
Hey, @simple oasis
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Do i need to claim vip in game?
no, after purcashe your vip will active automatly
What is the map seed and size for Rustoria US Small
Its just that i waited 4 hrs to get in and then i have to wait probably 2 more to get in
where can i find when server wipe
I understand, some things just happen sometimes.
whats the seed tho
If i leave the que and get vip can i just join without the que?
When does the VIP restock?
on EU main
Yo lads what will i get from boosting this server
Hey, @near halo
By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4
type /kit booster on any of our modded servers.
You will then be given an air drop./
Thats scam actually
True
He never said that its only on modded
Did you ask?
Still
theres a scripter on rustoria eu long
?ticket
Hey, @errant goblet
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
oy shut up
I mean it is but u still didnt tell him
oy shush
Feel free to cancel your boost if you would like.
Unless you need further support, please don't rage in here.
Im talking my 3,49$ so stfu lad
@wispy dirge does it?
Ur fault
U should change so it says that it only works on modded then
Server is wiped according to #wipe-feed
It only works on our modded servers.
Ik I’m confused can u help
I was waiting 3 hours in the qeue and when I started to play the server kicked me in 10 min... and now im waiting again
really?
Are u blind? @wispy dirge i said u should change so it says it only works on modded.....
The US sever, correct?
Yes
🇺🇸 Zeus 5x
IP: connect zeus.rustoria.us:28015
Wipe Schedule: Mon & Thur @ 3PM EST
Blueprint wipe: Every Monday
Map Size: 3750
Clan Limit: 8
Should be in about 15, yeah.
Okay ty
It only works on modded 🙂
Same for me
U are one of the worst mods ive ever experienced
This not fair, we should connect rn
@wispy dirge
Unless you need assistance, feel free to talk in #general
+1
Yeah i waited for 4hours and now ive waited 1 hour and the que has changed with 5
probably gonna sit here waiting for 12hrs
Unfortunately there is nothing that can be done about you disconnecting.
dont need ur help
He dont disconnect, the server kick him stupid ass bitch
this server sucks
only for vip members
When will vip be in stock again
Hey, @zinc egret
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php
Do you have any further questions about this? Please ask in #support and we will be able to assist you!
I mean does it reset every month or force
whats the ip for the vanilla us main server
No, when someone's VIP expires the slot is opened.
@wispy dirge Whats up with Zeus?
What do you mean?
it didnt wipe
/ticket
Hey, @bronze lintel
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Give it a little time. We are working on some issues at the moment.
Bruh cba doing it now if it just opened a ticket in discord but it’s so long
Paid for wipe VIP, its showing up twice on account, still in server queue
Hey, @terse tinsel
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Just wiped.
Hi there, i accidentally bought 2 wipe pass vips for myself. Would it be possible to reverse one of the payments and give one of the wipe passes to my teammate
I can show my paypal purchases ^
Hey, @keen anchor
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
I just bought the 5 day vip for rustoria US main for my wrong steam profile that hasnt even got rust 😦
I am able to connect, are you using a VPN?
nope
?vipissues
Hey, @slate quail
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Restarted your game?
i did
Can you connect to any other server?
yo can an admin unban me
?appeal
Hey, @rare dawn
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
we got banned cuz someone guessed the codes to our base we juist raided
Feel free to appeal the ban as stated above.
ik but it says im not banned
How long ago were you banned?
Screen shot
i can connect to other servers
nvm im in now that was weird it disconnected me
Can you connect to other Rustoria servers?
yes
Hmm, have you tried to connect via the IP?
i don't have ip
connect 10x.rustoria.us:28015
I got banned for exceeding group limit when it is only me and my two friends on a trio?
?appeal
Hey, @spare tendon
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
yo ive done the form but it says it will take 1 to 3 business days and the server wipes in two days
It appears to be an issue at your end, as you are unable to connect but the server is till up and running.
i have a video of my team getting banned
Most teaming bans are wiped when the server wipes, you will need to wait for an administrator to review your appeal, or wait for the server to wipe.
hey my friend wants to buy vip on eu main but its out of stock, is theere any possibility that we can get one from other means
thats a joke
There is not sadly, you will need to wait for VIP to be re-stocked.
i spent fkin hours farmin n shit so that i can wait for next wipe
all good then, thx for the help
I am sorry that you have been banned, this is the way our appeals work.
As you have your Discord linked with us, the bot will DM you when an admin reviews your appeal.
i also have video proof of raiders guessing the code
?appeal
Hey, @torn gulch
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
when can the pop of us main come up...
Quick question I've been 5 in Que on the Vanilla Main for about 40 minutes now. Just wondering if all the pass players are loading in. Over 200 players have gone ahead of me sense then. Just curious how the que works.
only ryanJD can answer that
those with vip skip queue, theres 688 players/500 so you have to wait for 189 players to leave before the guy thats up next gets in
so 194 for you
and no vip people join
Damn really? Must be a lot of passes then. No biggie thanks for the info
yeah wipe day is rough as for those without vip, good luck
Thanks! Ill prob buy it to save time
/donate
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
^ goodluck getting it, usually sells out before wipe even starts
nope im wrong
its available
when i try to connect i have message : authentification timeout (US Main with VIP acces), what can i do ?
EAC Authentication?
yes
Try and restart your game, you may have an update that is ready, if you are using a VPN, turn it off and try to connect, if that fails run a repair on EAC.
i have already try to disconnect and connect again, i go try to repair ok thx for your help
verify rust files
Should be in C:\Steam\steamapps\common\Rust\EasyAntiCheat
When do 30 day VIP packages restock?
ok after repair thats work, thx again for your help
where can i buy vip
once a players vip expire you will be available to buy
how can i speak to admin
join vc
the support one?
yall got no chatmods for the 10x us or what
The servers are extremely busy, if something is that bad just let them know, if they are available they will check it out, sadly the staff can’t be everywhere at once 🙂
@tepid osprey you did /auth in-game ?
Why have me and my friend been muted
cause u probably have been very naughty!!
jesus
jesus
you have a good reason?
Some guy said "Change the clan tag or you guys will be muted" I did change the clan tag and now I'm somehow muted
@ me when an admin or whatever is here to help
I need support
They don't give
@tribal geode @balmy cypress
can you get skinbox on eu long?
no, the skinbox is disabled for vanilla servers
how long is a ban when you played with a hacker?
Why am I muted on Rustoria 5x no bps eu
You had an unacceptable clan name.
depends, in any case you should do an appeal https://bans.rustoria.co/
I changed it
It said change or be muted and I changed
perma you gotta appeal
@fossil stag if even your third player was offline it count part of team, you should appeal on https://bans.rustoria.co/
how to report someone for doxxing?
by doing /ticket in-game
i got banned for nothing lol
CAP
?appeal @wicked sand
Hey, @wicked sand
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
how is that possible ?
@near halo It doesnt say im banned on the website for me to appeal it
if you just got banned wait at least 15 mins then you will be able to appeal
and how long did you say it will take for them to answer?
1 to 3 business days
how long until staff read my ticket
as soon as the staff is available will reply the ticket, in general it dosent take much time, just be a bit patient
idk i cant be patient when some cancer kid is using photo of me as his pfp on steam and name on steam "grazan on my pfp" but ill
i GOT BANNED AGAIN FOR EXCEEDING GROUP LIMIT WHEN WE HAVE THREE FUCKING PEOPLE
This autoban is the dumbest shit ever
WHY TF DO I GET BANNED FOR THIS SHIT BRO
im a solo i gfot banned for teaming 2 so stupid
i understend that is frustrating but also our admins they have life so the first vailable will be able to reply your ticket
im solo and just got banned for teaming twice in a day
@earnest summit because the autoban script is literally the worst script ever
My crew got ban along with me
i just got banned from your servers because it says i have a different account with a ban but i just baught the game ? i legit have like 200 hours and have no idea what i am doing
Hey, @simple karma
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@somber furnace @rustic comet @earnest summit you guys should appeal on https://bans.rustoria.co/
Dude, im not appealing again today
This is the dumbest script you could put into your server. If you want bans to happen quickly, then hire more admins.
^^
?appeal
Hey, @simple karma
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
i am trying it says i have to wait 10 min i think
yes if you just got banned, wait up to 10-15 mins, give it time to be processed
ok how long would it take to apeal it because my group im playing with needs me on to help the servers just wiped not to long ago
if it takes more then a day we might just try a different server
is the problem i am having a problem that happens often or ?
unfortunatly it take 1 to 3 business days
i need to file a report
you have to do /ticket in-game for report someone also for bugs or any other issue you find in server
can i get my vip switched i didnt realize i bought it for US medium and i want it on US main
you can kindly ask @balmy cypress for that send him a message via dm.
okay thanks
it doesnt give me an option it says this "Your message could not be delivered. This is usually because you don't share a server with the recipient or the recipient is only accepting direct messages from friends. You can see the full list of reasons here:"
and i cant add him it says he needs to add me @balmy cypress
hold on a min
Okay thank you im in no rush
uhm im not sure why you cant dm him , but try to get verified rank here in discord , and try to dm him agin , it might work because as i know his dm are open
you can link it there https://rustoria.link/ , if wont work ill dm him for you.
alright ,ill let him know about this hopeful he sees this.
okay thanks if not i can just buy it again but id rather not
yo my friend gifted VIP to one of my other friends but he cant find it
its like it isnt coming through or something
when you gift someone's VIP is activating insta , and your friend can see in his page every active sub he owns also the gifts , but if he didnt get the vip , watchout he might send it wrong , or purchassed in wrong server.
so when he gifted it does it instantly activate?... is that what your saying (sorry I dont quite understand)
yes exactly
Should not need to restart. Send me a DM if its not working in 5 minutes
Thanks Luke and Olee but he just restarted his steam and rust and he has it now
Thank yall fr fr because we were worried
He DC'ed and he has all the BP's so 😂😂
you welcome anytime 
Hey, @earnest summit
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!banappeal @unreal socket
Hey, @unreal socket
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
what do you mean exactly?
<@&274971100184576010> servers down for na west?
yes if you get banned , and you rejoin with other account is called ban evade , so dont worry if anyone do that, they find it so easy. 🙂
once you are banned, you cant rejoin anymore.
bruh why r servers for na west down again
report them via /ticket in game , and admins would check them. 🙂
Hey, @cobalt vessel
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
yo for some reason i am completely frozen, i cant move or do anything on the game
but talk in chat
Try relog
kk
If that doesn’t work, full game restart should fix it 🙂
how do i create a ticket
!ticket
Hey, @strong sparrow
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Hey i recently bought the VIP for Rustoria main. (About 40 minutes ago) and everytime i try to load in, it just says "Negotiating connection" then it times me out with this message "EAC: Authentication timed out"
try to verify your files, if that doesent work try to quit from the steam and restart your game aswell.
!gamefiles @covert nexus here an example , if you dont know how to do that.
Hey, @covert nexus
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
i need help im a builder for the group monkey and i really need to get in can i get like a 1 day vip
Thank you @exotic thistle
sorry , but thats not possible to get only 1 day vip , the only way is you can purchase it for a month
but its out of stock and i really need it
i cant buy any
cuz its out
is there any way i can get a vip since im a builder and im still in que and most of them are in my ques way too long
sorry, but if is out of stock you have to wait until vip expire for someone , so it can be on stock to buy you , they consider all players the same , doesent matter what their role they have in game.
!ticket
Hey, @boreal valve
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
CARGO on main??
/ticket
Hey, @sudden hedge
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
@balmy cypress hey, I just got banned on us main for a "bug", there was a hole in sewer branch where you could shoot out from. Im wondering if you can unban me cause im kinda new to rust and didnt know that was considered a "bug". Also I just bought VIP today and i dont want it to be a waste of money
whats up
join vc ill explain
im in support
!banappeal , please make an bannapeal about your ban , and try to explain that there.
Hey, @sudden hedge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
can any admin join vc please or move me
what issue you are having , might be something i can help you too?
can i speak to admin rq
message @balmy cypress about your VIP issues.
this guy (fa) was muted for 6 hours today though now he is unmuted and he's been spamming the chat nonstop for 10+ minutes
eu main
what server you are on Cat. please?
thank you, ill check it.
thx
will there be more vip available ?
also this if its considered a mute reason,
!Vipissues
Hey, @misty anchor
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
What server is this on?
no i mean out of stock will there be more or is that it for this wipe?
@smoky hedge With stuff like that it can be great to send in a ticket in-game such as “/ticket add the player fa seems to be using their name to create a homophobic slur, please look into it.” or anything like that
ZenZen, I have a question.
@misty anchor I believe it’s a rolling type thing so you’d want to just check back periodically
How hard would it be to give me a vip slot on the website to purchase vip for main>
As in to open a spot so I can purchase
@faint falcon Not sure what you’re asking- ahhh, we don’t just open up a spot. You’d need to wait until it restocks which is when previously purchased ones expire.
so wont be till next wipe pree much
eu main rack, he is still spamming in chat
It’s whenever they expire- not everyone was purchased right at wipe so I’d assume batches of them can become available between wipes. Just comes down to check back and getting a bit lucky. Would recommend if you do though checking the subscription option since I see people regretting not locking it in. Good luck though
nah its not, it gets ignored, it gets replied with "we will take a look"
It doesn’t get ignored- every single ticket is considered and investigated. But true, in each circumstance it may not be the answer you prefer unless the situation changes
Yeah, VIP is hugely convenient obviously
doesnt help i had no money till now
Yeah I work a full time job and just got home and cant even buy vip, ZenZen, Help a fellow American out and open some vip spots
to be honest even though i cant say anything to rustoria considering other official servers
a chat mod comes, says please do not spam the chat, and 5 minutes later he starts spamming
honestly you should just let chat mods mute spammers instantly, its cringe and annoying
i took care of it , sorry it been little bit longer, but i hat to approve he spaming constantly for over 2-3 mins even when i warned it.
/ticket
Hey, @zealous helm
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
I know, which isnt your fault, to be honest they should let chat mods just mute the spammers @exotic thistle
-new
@faint falcon its like i need to use my mums credit card to buy vip XD cant wait for my pay to come in
<@&274971100184576010> i tried to add 43.14$ to my credits on my account on rustoria.co, the money cleared from my bank 45 min ago but still isnt showing on my account. is this normal?
@zealous helm please contact @balmy cypress
@mystic gazelle
it doesnt share with friends
bp
Hey I need help there is a scripter on twitch joining your server can I contact on e of u
76561199155149004 thats his steam id
!ticket , please report them via ticket in-game guys.
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Cant go online rn
@exotic thistle we're watching his stream, he just got banned from AndySolam network
I'm an affinity admin, tryna help out, got whatever proof you need
@mellow tundra
this dude literally said " I need to learn to hide my shit better "
@raw lily
lol gg
he got banne
d
please feel free to continue your talk chat in #general thanks
yo i bought the month long vip and it says i got a dispute how do i get rid of that
A dispute?
@steep orchid
hey, anything i can help you with 🙂 ?
if you feel anything geting abused, please report them via ticket in-game.
@balmy cypress
I was banned for hacking, I assume by association, but I wasnt aware of anyone hacking..
submitted a ticket, hopefully I don't get game banned for something silly like this..
if you did an appeal , theres nothing can be done, only wait for the answer on your appeal it can take up to 1-3 days.
you cant get game banned by association?
i dont have the correct answer , but all i can say to you , is never play with an cheater, it will end bad :c
yeah no fuck cheaters, we thought we had one on our team once and it lead to us getting insided because we f7'd and ticketed without changing codes immediately
i didnt know i was playing with a cheater
explain that in your ticket, all you can do but know ban denials are final
i guess i shouldnt worry too much, this seems pretty dumb
i just hope i dont get a gameban for what i assume is association
i dont think you would get gameban for association, but be aware with who u play , you might get punishment, also please just wait for them until answer you , everything you say here is ussles, the only thing they read is in your appeal. so please if you dont need anymore support move ur chat to #general
ok
hello i was trying to get on the server Rstoria.co 8/7 zeus x5 but i got banned for no reason, i send a tickets already, but i dont see where can u reply me, so i leave these message here to get help, it was the first time trying to get into the server
if you did make an appeal, here you can see if your appeal was denied or accepted, also you can link your discord on https://rustoria.link , to get notify when they reply you via discord.
ok i already send the ticket, and join link my account, ty and i will wait for your response
an admin will review that, and it will let you know with an final answer, it can take up to 1-3 days.
np , have nice day!
ty, u2 ❤️
we banned a player who is currently on your server, if you're interested
thanks for notice crome, you can pm me the name i would report him via ticket, and hopeful an admin will take care of it.
!ticket
Hey, @wary aurora
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Hi support, I have vip but it's giving me a queue?
I've also bought vip for friends as well?
I played all day and it was fine but now it seems to be queuing me.
And checked my account, subscription is still active.
Dm Luke @near halo
@balmy cypress
@near halo you sure you bought vip for the right server?
hm idk
hello admin, got a trouble getting the us main pass
Not an admin but maybe I can help - are you having a VIP issue?
@robust walrus Hello There, I got the wrong VIP Pass I was looking to have the US Main but got the US Long, dont you know if there is anything that I can do?
Ah man! Sorry about that. If there are any left available, @balmy cypress may be able to do something about it. He handles VIP - Can you send him a message?
@robust walrus I will, hope to get the pass better than the money back but let see
@robust walrus thank you
hey i just got banned for exceeding the group limit even though we had 3 people
rustoria 5x no bps
!appeal
Hey, @terse jewel
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!appeal
Hey, @floral trail
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
It's not a ban issued by the game or VAC so it will not display on your steam.
ok thank you rapson
No problem, just make sure you submit that appeal and an Admin will take a look at it.
i will
It says i don't have a ban on steam?
im just pissed i wa s on cargo and lost all of that to a faulty ban
we need an admin to check out monke clan on the us 10x please
!ticket @jovial kelp
Hey, @jovial kelp
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
I need someone I’m getting teamed on by like 20 people in a 8 pop server
!ticket I need help with some teamers
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
i nee d help
i keep getting kciekd for spam
when i load in the servet
admin help
!help
!appeal
Hey, @cyan spoke
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
admin this is annoying i get kicked for spam as soon as i load into the server
What's your steam ID please sir
Hey, need some help? 🙂
are chat filter bans 10months or 10min?
I assume by the way you wrote that, that you already submitted an appeal?
If it says 10m it's 10 minutes.
Whats the process of getting unbanned/checking when
You can appeal your ban on bans.rustoria.co
@near halo can i help you ?
@near halo i got banned for hacking but i never played any rustoria servers other then the aim train one and i played only bot modes?
You Need to appeal at bans.rustoria.co as this Is the only way to get unbanned
ok ty
I was banned on rustoria servers for association witg the cheater, I did not know that he was playing with something.
Playing with random people It is at your own risk, by appealing you can be unbanned
It Is gonna take 1 to 3 business days to be replyed
Ok
Hi! I have a question about the wooden signs!
Can i report a cheater here?
just got countered by a hacker
US long?
indeed :(
make a ticket please @tardy relic @fallen thicket
i have the name ready
/ticket
Hey, @hollow cosmos
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
theres two ill make ticket
i made a ticket, just wondering if anyone can do something about it right now
whenever an admin is available, they will check it
Checking
Why EU Main didn't work?
Booting back up
My friend got banned on rustoria 3x for saying fa**ot, usually you only get a hour ban or 5 hour mute. Not a perma banned! Me and him combined have 3k hours on the server and have never seen anyone get banned for racism, sexism, etc. So can any mod explain why his appeal got denied and why he got banned in the first place ?
Also im a donator and a verifer, he was also a donator and a verifier at the time
Whats your friends id?
his steam id?
Yes.
how do i get it
you have a cool banner mr shenzzy
!steamid
Hey, @raven mist
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
^
76561199030129403
/ticket
Hey, @lilac arch
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
EU Long just crash?
yes
gg
Checking
whens back up?
Booting back up
@raven misthi
Hello, my friend said that he found an ally to launch a raid on a team in EU main, but he was arrested. The ally might be a hacker, but he didn't know. He hoped to give him another chance to lift the ban for him.
76561199109381789
This is his ID
!appeal @granite cave
Hey, @granite cave
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!appeal
Hey, @grim coral
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
/ticket
Hey, @green copper
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
forgot to tell you that it fixed my issue, cheers
Good to hear it mate 🙂 Have a good day
/ticket
Hey, @little lodge
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @runic bear
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Hey, @brisk bluff
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Why is my name just my steamid? this only happens on rustoria
This might be if you have a . in your name. This is to filter out URLs.
/ticket
Hey, @finite parcel
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
cheater on us rustoria small can you guys do your fucking job and ban this gu hes been roaming for hours now
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Hi I joined the steam group, but am still unable to use the shop
typing /auth just tells me i need to join the group
can someone help me, it wont let me open my rust it says some stupid shit and wont open, even after i uninstalled and reinstalled. ANYONE KNOW HOW TO FIX IT?
when I follow the wipe feed channel it does not work
Can you explain more what it says?
do server admins restrict wipe feed announcements from being published?
@uncut schooner Wait 5-10 minutes and try /auth again in-game please. Messed with some stuff on our end so hopefully it sorts you out. If not, let us know and we'll definitely look back into it to see what we can do for you 🙂
@near halo i fixed it
Good to hear 🙂
The issue the messages in there arent posted automatically @tulip grotto https://hpl.gg/f79f1502c18e45a49f1a9a6655376ea8.png
needs a manual confirmation right now which sucks
Hey i noticed Eu main is sold out, can i pay 30 euros for it?
!vipstock
Hey, @near halo
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php
Do you have any further questions about this? Please ask in #support and we will be able to assist you!
ty works!
Damn, okay. Thanks @fossil igloo
Yo is it only on these servers that oil barrels explode when they get shot or on all rust servers
Its specific to some servers, Not all
@pastel harbor use /ticket in-game for report any player
unknown command
by doing /ticket you will be able to see all comands avaliable for the tickets
/ticket
Hey, @zenith mica
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
!appeal
Hey, @turbid plume
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
alr
how long does it take to get accounts unlinked
forever
trust i had same issue back in february and it took forever bc shit doesn’t work ig? go in waiting for support vc and it will get done faster
@gaunt kestrel ^
I'm in a team (not clan) with some friends and we have friend sharing on. However, we are unable to /remove something if our teammate put it down. Is this working as intended? In a clan we can /remove each other's building
sorry the /ticket its for all our servers but not for rtg, if you find any cheater you should report them via F7
join vc
asap it will be done, just give some time
dm @balmy cypress with your steamid64 and what the issue is, he will be able to help you
I'm in a team (not clan) with some friends and we have friend sharing on. However, we are unable to /remove something if our teammate put it down. Is this working as intended? In a clan we can /remove each other's building
it works only when you are in same clan (not team)
i find backhoe how to move it ?
Is that intended?
@gaunt hound feel free to join https://discord.gg/tPkwKwhm for talk, for reporting a player you need to do /ticket in-game
what do you mean ?
I'm asking if that is working as intended or if it's broken? Shouldn't being in a team and sharing with team members be the same as being in a clan and sharing with clan members when it comes to removing a wall?
it is not broken, works as expected, the system works like this, being in clan you all will be able to have access in /remove, being in team wont give access to all for /remove
okay thank you
anyone free for support channel?
Hi Zel, I'm here now
Hey, @shy rover
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
@shy rover regarding this #general message you should make an appeal at bans.rustoria.co
what
Idek who was "hacking"
i got banned after we quit the server
along with @austere idol
the only way to get unbanned is to appeal, https://bans.rustoria.co/
i just want to know how to know who got banned
cause we werent on when we got banned
it was at least 3 days after we got off
/TICKET
Hey, @quick umbra
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
This is a vibe frfr
I cant dm luke
@near halo
this is what it says "Your message could not be delivered. This is usually because you don't share a server with the recipient or the recipient is only accepting direct messages from friends."
@severe osprey @balmy cypress
i had the same problem when i tried the other day with uhhh @exotic thistle
but thanks for trying
Hey, @visual lichen
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
!ticket @visual lichen
Hey, @visual lichen
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
is this cargo and oil on 3x bugged or designed to be shit this wipe?
no scientists and cargo is completely flat
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
do you mean, you got banned for playing with a hacker?
make an appeal on https://bans.rustoria.co/ , also always be sure you dont play with an hacker, check their hours , ask them to make profiles public, and play with peoples you only know well.
i am not an admin, i am chat moderator.
bro said mod.
Hello, how can I ask some information about rule ? (sorry for my english)
sure, ill try to answer you as much as i can
i'm new and i would now if placing vending machine front of tc room is allowed or called exploit
that's a normal thing , you can place it , isnt exploit or anything 🙂
oh ok thanks for help
you're welcome
/ticket
Hey, @rustic wolf
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
so some how i died to a bear in a building that i logged out in in a safe zone my body isnt there nore a backpack which support do i contact about stuff lost
Sorry to hear that, but we do not refund or intervene there.
well its just annoying being whitlisted and loosing everything all over again in a building and dying to a bear inside a building makes no sense
Yeah I can fully understand your frustration and anger but we will not do anything there. Best thing you can do there is to report that bug to Facepunch directly via F7.
Hey, @atomic radish
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Hey, @neat haven
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
lol
is there a way i can see the maps for rustoria? i dont see them on bm

?appeal @torpid otter @smoky ocean
Hey, @torpid otter
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
give it 10-15 mins still it process, then you will be able to appeal
/ticket
Hey, @fervent basalt
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you type /ticket it should show you your options there.
Oh you are on RTG
yes
We do not have a ticket system there
how i get dis mf banned then lmao
can you provide me with the steamid and playername?
/ticket
Hey, @tawny hearth
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Thanks, I‘ll forward that. It might take some time…
Well done. An admin will may response here but they will take care of it.
Hello, I am not a hacker but here is Hacking
yo
i got a 1hour ban on the rustoria 5x solo/duo/trio server nd i didnt even cuss or type in chat anything bad
@near halo
olee good to see u again
it's 1 hour ban , it will expire after a hour so , and you can rejoin agin.
just dont try many times to join wait for an hour , or it would be glitch same as that day.
uhm, actualy when you get ban , its showing the reasion aswell , what reasion you got?
it says chat filter auto violation
but im promise u i didnt even cuss in chat
i was about to talk bout how i trap this kid in his base because my building privliege reach to his door
ohh, than you writed something in chat , like any word witch is not allowed, ill recommand you to wait an hour.
okk
i dont remeber if im being honest
i try to write before but i thought it was lag nd then i got kick
okkk
rustoria long will not stop lagging fix ur shitty server
rustoria long will not stop lagging fix ur shitty server
try ethernet
ever think maybe ur wifi just trash?
hey i got a ban for playing with a hacker last year when i was still new to the game is there way i could get that revoked? I was actually unaware he was hacking and used me & 1 other new players to blend in
!appeal
Hey, @river girder
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
since you got ban , did you make an appeal ever?
no, i stopped playing cause of traveling for work
barley getting back into the game since i got a new set up
thats great to hear, you can apply for an appeal in website https://bans.rustoria.co as Melon replied to you, explain everything there it will take 1-3 business days to get review by admins, also ill suggest you to link your discord here https://rustoria.link/ so you can get notify in discord when your ban appeal is answered 🙂
i have a question about the kits i purchased the same kit twice but it wont give it to me
@smoky wave I don't believe you can have two of the same kits per server. You can have though kit pvp and kit pvp+ though and be able to use both
Or 1 kit hero and 1 kit legend type of thing
You bought 2 legends? Or you redeemed the first half and then went to redeem the second half?
And that's a perfect question for @balmy cypress honestly. I'd think they'd give you the right answer when they're available so I'd recommend DMing with your Steam 64 ID and a summary of your situation
then i bought a complete other one
You'd just extend your kit timer for another month, would you not?
Yeah, buying the complete other one for yourself if it's a kit you already have currently active I believe won't do anything. Either the extension or gift it to a teammate if you want that much more resources I'd guess
i dont know....and i dont know how to dm with a steam id
can i come back and you get me the answer
Can get your Steam 64 ID there- it'll be something like 76561109309103801 and then just DM @balmy cypress <- click on that
what is the team limit on the 10x
thank you ZenZen i think i got it to him.. i will check back can you ask as well so i might get an answer either way
is there an admin on eu long?
if you need help make a ticket
do /ticket and type in the name or id of the guy you think is cheating
what is your rules on a game banned alt? Like if it was over a year ago It wouldn't effect you playing?
https://rustoria.co/vanilla/rules has a section on gamebanned alts.
since it was over 365 days am I fine?
Rapson
i was banned for playing with a cheater i didnt know he or she was a cheater? how do i go about getting unbanned
he said he was an admin
?appeal
Hey, @minor hemlock
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
sorry to bother but do you know how quick asap will be
@green granite Trying to appeal a ban Please and thank you
did you check if you already got replyed?
says unlink request is still waiting
Is a game banned alt from over 365 days is that still bannable
@green granite it says i'm unbanned in 3 days?
@final zenith Normally a gamebanned alt needs to be over 180 days old, unless it was banned while on one of our servers and in that case it’s permanent
It was never on your servers and it was over year so am I fine
Yeah, you should be completely fine then
was wondering if I could get unbanned
yeah i would like to report a player for closet cheating on rustoria US Long, i have a very suspicious clip
Ok thank you just don’t want to get people banned for something I did
@near halo You’d want to report in-game with “/ticket add (your report with details)”
You can always include a link to a clip in with your ticket, normally in the form of an unlisted YouTube video or Streamable
is there any way i can ban appeal in pms? much easier to explain and stuff
because he made no noise and didnt show himself and the guy literally pre fired him through metal
you can hear the hazmat jumping and you have 300 ping, your going to lag on him screen and he prob saw you cuz of lag
he killed me in a weird way aswell, i dont have clipping software, but for context, we had been on oil and we heard their helicopter so we decided to hide
they had no idea we were there
idk how you died but in your friends way i think he saw him cuz he has 300 ping
i went to apply for chat mod but i clicked on the other link from another admin not the bot juwst wondering if its trusted
still odd of him to peek his head aimed directly on him? also considering he only has 1.1k hours im just requesting a admin keeps a eye on him
1.1k hour player with gamesense and pre aims the vent where he saw him run into
🤷♂️
Can I get any help please?????????? [Old pic of 2 days ago] and still same problem, every time i join :c
any admins or server owners on? for some reason every time i join the EU MEDIUM server it kills me immediately and disconnects me for hacking, i don't have hacks and im not banned so idk why
hello admins yesterday i sent a ticket, today i try to join another of your servers, and get inmediatly ban for the same reason and yet i dont got any response, if u could help me to solve this problem, i will be so glad
?appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
is there anything else i can do to make sure im unbanned cause i was playing with some dude who i had met on the server and apparently he was hacking and now im banned
were do i make a ticket about a hacker
?Ticket @upbeat socket
Hey, @upbeat socket
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
You can make the ticket in game and admins will help you once they get to your ticket!
ok thanks
Appealing the way to go about it.
i got a temp sever ban rn for 13 mins beacuse i left the sever then joined back
idk why i got banned
[on rustoria 10x no bps <@&274971100184576010>
!appeal @near halo
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@near halo A temp ban like that has nothing to do with us- it's EAC, normally for ping/latency I believe
ok thanks
Oof yes, thanks Zen.
zen zen i got a clip of some guy being hella racist on rustoria i dont know what to do with it
@shy fiber Is it voice chat? If so, that's not moderated and we'd always recommend temporarily disabling the function in game settings under the Audio and Voices selections. If it's in the main chat then you'd want to send in a ticket in-game with /ticket add (your report with details)
huh ok thank you
There is a guy named Kral #oilishome on us long stream sniping our group door camping us with compound bows anything you can do about it?
Im getting stream snipped kral#OilIshome on rustoria long and he is being toxic and door camping i have messages and clips of him doing this
how do you cheaterrs?
Hey, @mellow sentinel
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
@spare widget
whatsa the max team pop for 10x
whatsa the max team pop for 10x
5 is the max for 10x
!ticket
Hey, @last glen
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
cheater on rtg hello mods
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
this system is stupid as fuck i cnt use /report in game
or /ticket
its not a command
<@&274971100184576010> ?
phax and sss are cheating on rustoria us main please help they just doorcamping me
?ticket @hidden palm
Hey, @hidden palm
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
make a ticket in game and admins will get to you !
hello admins,I just got banned because of playing with hacker , but all my teammates are alright, we didn't use any hacks, I wonder if it is because that i used VPN? pls help me <@&274971100184576010>
?appeal
Hey, @prime merlin
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@prime merlin please send in an appeal and the administrators can take a look.
k thx
how do i know when i get a response to my ticket
hello, try /ticket list , and press F1 you gonna see if have been replied in your console.
@maiden ivy please report him via /ticket in-game
i deleted your evidence here since, the oponent can see it and can avoid and act normal , so just report it via /ticket in-game , admins would take care of it. you can add any photo as proof or vid , using /ticket add <message/link> 🙂
Hello i'd like to stop paying for the VIP and get a refund on the new one.
you can ask kindly via dm @hidden pewter and he will tell if that's possible, he might be offline now but when he sees it, he would let you know.
where is link to link my steam
you can link it there https://rustoria.link/
!ticket @near halo
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
@exotic thistle tickets arent working
feel free to hop on VC ill try to help you with the issue.
or explain me better , whats is exactly not working?