#support

1 messages · Page 1456 of 1

terse ruin
#

how are u gonna say youve never heard of it then tell me what it is ?

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when im the one on the server lmao

dusk oyster
#

slimmers only said lagging when near them

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ls is not lagging when near them

terse ruin
#

u can toggle ls lmao

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thats what they doing

dusk oyster
#

r u listening to what i said

terse ruin
#

yes

dusk oyster
#

when i said it freezes ur internet i mean it freezes the lag switches internet

#

ur completely unaffected

fleet gust
#

@raven mist bro pls help me

terse ruin
#

ls is when u lag a proximity around u ??

dusk oyster
#

no

terse ruin
#

r u good brodi ??

dusk oyster
#

not at all

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ik what lag switch is ;-;

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im done here support isnt for chatting

gusty spoke
#

Hi is there anything to create a ticket?

dusk oyster
#

read the top of the chat

opal raptor
#

/ticket

marble mantleBOT
#

Hey, @opal raptor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

dusk oyster
#

.

noble ocean
#

can i report someone for using the boombox bug?

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i have it cliped

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and can upload it as a streamable?

fossil igloo
#

Its already being looked into it.

pallid sparrow
#

<@&274971100184576010>

elfin quartz
#

Anyone I can talk to about my friend being disconnected just with a message saying "Disconnected:Hacking"

noble ocean
#

can u ban the freak who did it @fossil igloo

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theyve been abusing it for their kits

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he ego'd me while

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i can upload as streamable

dusk oyster
pallid sparrow
#

hey my vip didnt work

marble mantleBOT
#

Hey, @pallid sparrow

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

tough bane
dusk oyster
#

u guys ban accounts that have posted scam links in other discords?

serene igloo
#

is /ticket only ingame ?

dusk oyster
#

yes

marble mantleBOT
#

Hey, @dusk oyster

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

serene igloo
#

Whenever I try to wake up I get Disconnected : Hacking. I dont even remember the last time I was on rustoria.

dusk oyster
serene igloo
#

Is there anyone who could help me w that ?

dusk oyster
#

you can appeal bans on the website

serene igloo
#

but

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w/e

dusk oyster
#

?

serene igloo
#

whenever I try to send the ticket in bans.rustoria.co It says that im not banned...

spare widget
#

@serene igloo Wait 5 minutes please and you should be fine to connect

serene igloo
#

will do, chief.

vestal whale
#

is there anyone who knows what happened to the leaderboards

#

they seem kinda broken

fallen ravine
#

Can i talk to a admin or mod in pm's please ?

raven mist
#

@fallen ravine feel free to pm me

fossil igloo
vestal whale
#

i meannn

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is it not wipe scores anymore or?

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cus like 1day into wipe it says people have 1500 kills

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@fossil igloo

fossil igloo
#

Yeah that's inaccurate, I pushed an update for it today, let me know if it's more accurate next wipe @vestal whale

vestal whale
#

ohh alright thanks for the answer 🙂 @fossil igloo PeepoGamer

unique herald
#

hey how do I link my steam to the server

scarlet meadow
#

!rewards @unique herald

marble mantleBOT
#

Hey, @unique herald

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

pliant crown
#

ticket

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how do i make a ticket

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!ticket

marble mantleBOT
#

Hey, @pliant crown

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

wooden forge
#

banned for playing with cheater, we didnt know he was cheating

#

we met him on LFG and he didnt loot sus ata ll

pliant crown
#

so fucking stupid, i get banned because someone in the group was cheating, but asoon as i knew i reported him and got him game banned

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even reported him ingame

#

nice1

near halo
#

@wooden forge @pliant crown you both should appeal at https://bans.rustoria.co/ it is in your own risk playing with random peoples

wooden forge
#

yeh but we cant help it, he wasnt sus, his spray wasnt even good and he never did anythign sus

near halo
pliant crown
#

That logic is braindead

wooden forge
#

half our team are chat mods, we wouldnt play with cheaters

near halo
pliant crown
#

I dont understand the logic of banning us when we were the ones who got him banned for cheating

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you guys wouldnt have known he was cheating if i didnt fucking report him

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i get punished for helping you 👍

near halo
#

you could explain that in the ban appeal and you might get unbanned

pliant crown
#

I did

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but now the base will decay, 1 week wasted on bs

wind tide
#

if you get a cheater banned that doesnt mean you will get special treatment

jaunty lance
#

i am in pain

pliant crown
#

I find a random stranger on the street, i invite that person to my house. They tell me they sell drugs, i tell the police that they sell drugs. The police arrests me for knowing he sold drugs. Even tho i was the one who told them asoon as i found out

#

exactly the same thing

wind tide
#

admins dont ban people because they arent breaking the rules

pliant crown
#

okay just stfu

scarlet meadow
# pliant crown ???

If you already made a ticket an admin will look into it, it usually takes around 1-3 business days, playing with cheaters usually results in a ban

pliant crown
scarlet meadow
near halo
#

I got false-banned for inviting a team member to my group when another member left/quit. We want to invite another person as one of our members have quit but don't know the procedure to insure no false bans.

#

Zen comeeee broski

spare widget
#

@near halo Your ticket has already received a response

near halo
#

Oh yea?

trim gorge
#

Lemme get uhh appeal

spare widget
#

Everything I saw was looking fine- your teammate cleared his body- cupboard, doors, beds, and bags all reset basically

#

@jagged birch He's not currently banned

near halo
#

Sounds good

spare widget
#

I wasn't seeing any issues- let me know if something changes though. Just make sure the player doesn't return this wipe

wooden forge
#

@spare widget

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what do we do about being banned for playing with cheater? we had no idea, he never did anything out of the ordinary. i mean yesterday he lost our m2 to a stupid P2 so idk

near halo
wooden forge
#

yeh i have, just wanted to hear what an admin had to say

mighty storm
#

How do i play cracked?

cerulean moss
#

If my friends and I make 4 different bases and are all in the same team in that considered teaming?

spare widget
#

@wooden forge I'm not the one handling your situation but I'm sure the admin who is will be checking up on everything asap

mighty storm
#

ZenZen how do i play cracked?

spare widget
#

@cerulean moss Sorry, not sure what you're asking. Separate bases but all in the same team would be teaming still but teaming isn't against the rules unless the combined amount of players counting online and offline are over the limit for the specific server

mighty storm
#

ZenZen how do i play lmfao

cerulean moss
#

What is cracked

mighty storm
#

non paid/pirated

cerulean moss
#

Ok

mighty storm
#

out of the 38+ Chat Mods no ones gonna help me?

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lmfao

dusk oyster
#

yall are so impatient yikes

wooden forge
#

why would a chat mod help to download illegal software? its like asing to send you some free cheats

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just go buy rust like everyone else

dusk oyster
#

cracked rust has its owns servers too

mighty storm
#

orrrrrr

wooden forge
#

doesnt make it legal

mighty storm
#

i dont because theres plentyof places that say this server has cracked support

pliant crown
#

use youtube

dusk oyster
#

@sour carbon scammer

misty scroll
dusk oyster
#

let me get the gyazo

#

ur auto delete system deletes it but i saw it 1 sec

misty scroll
#

Ah alright then there is no problem, I'll just check for myself

dusk oyster
#

@warm parrot is also a scammer but the dude has not posted it in this server yet

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or it was deleted too

misty scroll
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Thank you

trim gorge
bronze stream
#

can someone help me i have been in the rustoria group on steam and still am but in the game it has taken it away from me

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dont worry its now nixed

tawdry jetty
bronze stream
#

dont worry im just glad its working again

faint portal
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wtf happend it was a lag spike on main and i got kicked and now im in 100player que

brittle root
#

do i use this channel for ukn support

tawdry jetty
simple oasis
#

how can i report someone that is cheating other than F7 ?

marble mantleBOT
#

Hey, @simple oasis

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

zinc egret
#

Do i need to claim vip in game?

near halo
#

What is the map seed and size for Rustoria US Small

faint portal
ocean kayak
#

where can i find when server wipe

tawdry jetty
near halo
faint portal
#

If i leave the que and get vip can i just join without the que?

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When does the VIP restock?

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on EU main

near halo
#

Yo lads what will i get from boosting this server

marble mantleBOT
near halo
#

ok lad thx

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And yo lad how do i claim the drop

wispy dirge
#

type /kit booster on any of our modded servers.

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You will then be given an air drop./

near halo
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Wtf lad

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On modded

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Thats a fucking bullshit

faint portal
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Thats scam actually

near halo
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True

faint portal
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He never said that its only on modded

wispy dirge
#

Did you ask?

faint portal
#

Still

near halo
#

Stfu lad

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there are no kits on any official vanilla server anyways

errant goblet
#

theres a scripter on rustoria eu long

near halo
#

scam

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it's common sense

wispy dirge
marble mantleBOT
#

Hey, @errant goblet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

oy shut up

faint portal
#

I mean it is but u still didnt tell him

weary pawn
#

Does 5x Zeus wipe on 14 mins

#

In

near halo
#

oy shush

wispy dirge
# near halo oy shut up

Feel free to cancel your boost if you would like.
Unless you need further support, please don't rage in here.

near halo
#

Im talking my 3,49$ so stfu lad

weary pawn
#

@wispy dirge does it?

near halo
#

Oy shut up lad

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How tf can i cancel it when i boosted it rn you dick head

weary pawn
#

Ur fault

faint portal
#

U should change so it says that it only works on modded then

wispy dirge
wispy dirge
weary pawn
#

Ik I’m confused can u help

latent cairn
#

I was waiting 3 hours in the qeue and when I started to play the server kicked me in 10 min... and now im waiting again

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really?

faint portal
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Are u blind? @wispy dirge i said u should change so it says it only works on modded.....

wispy dirge
weary pawn
#

Yes

wispy dirge
#

Should be in about 15, yeah.

weary pawn
#

Okay ty

faint portal
#

U are one of the worst mods ive ever experienced

latent cairn
faint portal
#

@wispy dirge

wispy dirge
latent cairn
#

+1

faint portal
#

probably gonna sit here waiting for 12hrs

wispy dirge
latent cairn
#

this server sucks

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only for vip members

near halo
#

as bull river said move to #general please

zinc egret
#

When will vip be in stock again

marble mantleBOT
#

Hey, @zinc egret

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

zinc egret
#

I mean does it reset every month or force

maiden cedar
#

whats the ip for the vanilla us main server

wispy dirge
weary pawn
#

@wispy dirge Whats up with Zeus?

wispy dirge
weary pawn
#

it didnt wipe

bronze lintel
#

/ticket

marble mantleBOT
#

Hey, @bronze lintel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

wispy dirge
bronze lintel
#

Bruh cba doing it now if it just opened a ticket in discord but it’s so long

terse tinsel
#

Paid for wipe VIP, its showing up twice on account, still in server queue

marble mantleBOT
#

Hey, @terse tinsel

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

wispy dirge
keen anchor
#

Hi there, i accidentally bought 2 wipe pass vips for myself. Would it be possible to reverse one of the payments and give one of the wipe passes to my teammate

#

I can show my paypal purchases ^

marble mantleBOT
#

Hey, @keen anchor

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

warm niche
slate quail
#

I just bought the 5 day vip for rustoria US main for my wrong steam profile that hasnt even got rust 😦

wispy dirge
warm niche
#

nope

marble mantleBOT
#

Hey, @slate quail

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

wispy dirge
warm niche
#

i did

wispy dirge
rare dawn
#

yo can an admin unban me

wispy dirge
marble mantleBOT
#

Hey, @rare dawn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

rare dawn
#

we got banned cuz someone guessed the codes to our base we juist raided

wispy dirge
rare dawn
#

ik but it says im not banned

verbal talon
#

i cant join the server with vip

#

it says invalid connection state

wispy dirge
wispy dirge
verbal talon
#

aight

#

i reconnected so im loading rn ill screenshot if it happens again

warm niche
verbal talon
#

nvm im in now that was weird it disconnected me

wispy dirge
warm niche
#

yes

wispy dirge
warm niche
#

i don't have ip

wispy dirge
spare tendon
#

I got banned for exceeding group limit when it is only me and my two friends on a trio?

marble mantleBOT
#

Hey, @spare tendon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

warm niche
rare dawn
#

yo ive done the form but it says it will take 1 to 3 business days and the server wipes in two days

wispy dirge
#

It appears to be an issue at your end, as you are unable to connect but the server is till up and running.

rare dawn
#

i have a video of my team getting banned

wispy dirge
drifting hollow
#

hey my friend wants to buy vip on eu main but its out of stock, is theere any possibility that we can get one from other means

rare dawn
#

thats a joke

wispy dirge
rare dawn
#

i spent fkin hours farmin n shit so that i can wait for next wipe

drifting hollow
wispy dirge
rare dawn
#

i also have video proof of raiders guessing the code

torn gulch
#

?appeal

marble mantleBOT
#

Hey, @torn gulch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

dry junco
#

when can the pop of us main come up...

livid tapir
lavish horizon
#

Quick question I've been 5 in Que on the Vanilla Main for about 40 minutes now. Just wondering if all the pass players are loading in. Over 200 players have gone ahead of me sense then. Just curious how the que works.

livid tapir
#

only ryanJD can answer that

livid tapir
#

so 194 for you

#

and no vip people join

lavish horizon
#

Damn really? Must be a lot of passes then. No biggie thanks for the info

livid tapir
lavish horizon
#

Thanks! Ill prob buy it to save time

livid tapir
#

/donate

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

livid tapir
#

^ goodluck getting it, usually sells out before wipe even starts

#

nope im wrong

#

its available

tidal cave
#

when i try to connect i have message : authentification timeout (US Main with VIP acces), what can i do ?

tidal cave
#

yes

wispy dirge
# tidal cave yes

Try and restart your game, you may have an update that is ready, if you are using a VPN, turn it off and try to connect, if that fails run a repair on EAC.

fringe aspen
#

the repair

#

from steamt thats what u have to do

tidal cave
#

i have already try to disconnect and connect again, i go try to repair ok thx for your help

fringe aspen
#

verify rust files

wispy dirge
#

Should be in C:\Steam\steamapps\common\Rust\EasyAntiCheat

normal haven
#

When do 30 day VIP packages restock?

tidal cave
#

ok after repair thats work, thx again for your help

weary anvil
#

where can i buy vip

tacit current
near halo
chilly rampart
#

how can i speak to admin

near halo
#

join vc

chilly rampart
#

the support one?

near halo
#

ye

gloomy glacier
#

yall got no chatmods for the 10x us or what

near halo
#

The servers are extremely busy, if something is that bad just let them know, if they are available they will check it out, sadly the staff can’t be everywhere at once 🙂

near halo
#

@tepid osprey you did /auth in-game ?

tepid osprey
#

Yes

#

This is what happens

unique sparrow
#

Why have me and my friend been muted

raven bison
#

cause u probably have been very naughty!!

unique sparrow
#

jesus

raven bison
#

jesus

unique sparrow
#

you have a good reason?

#

Some guy said "Change the clan tag or you guys will be muted" I did change the clan tag and now I'm somehow muted

#

@ me when an admin or whatever is here to help

tribal geode
#

I need support

unique sparrow
#

They don't give

near halo
#

@tribal geode @balmy cypress

deft goblet
#

can you get skinbox on eu long?

near halo
steep talon
#

how long is a ban when you played with a hacker?

unique sparrow
neat pumice
near halo
unique sparrow
#

It said change or be muted and I changed

livid tapir
near halo
misty pumice
#

how to report someone for doxxing?

near halo
bronze stirrup
#

i got banned for nothing lol

waxen gust
#

CAP

near halo
#

?appeal @wicked sand

marble mantleBOT
#

Hey, @wicked sand

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
wicked sand
#

@near halo It doesnt say im banned on the website for me to appeal it

near halo
wicked sand
#

and how long did you say it will take for them to answer?

near halo
misty pumice
#

how long until staff read my ticket

near halo
misty pumice
#

idk i cant be patient when some cancer kid is using photo of me as his pfp on steam and name on steam "grazan on my pfp" but ill

somber furnace
#

i GOT BANNED AGAIN FOR EXCEEDING GROUP LIMIT WHEN WE HAVE THREE FUCKING PEOPLE

#

This autoban is the dumbest shit ever

rustic comet
#

WHY TF DO I GET BANNED FOR THIS SHIT BRO

somber furnace
#

second time in 24 hours

#

its getting so annoying

rustic comet
#

im a solo i gfot banned for teaming 2 so stupid

near halo
somber furnace
#

@near halo fix your auto banner

#

garbage ass scripts

rustic comet
#

im solo and just got banned for teaming twice in a day

earnest summit
#

I got ban for exceeding group limit

#

Fuck my life

somber furnace
#

@earnest summit because the autoban script is literally the worst script ever

earnest summit
#

My crew got ban along with me

simple karma
#

i just got banned from your servers because it says i have a different account with a ban but i just baught the game ? i legit have like 200 hours and have no idea what i am doing

marble mantleBOT
#

Hey, @simple karma

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
somber furnace
#

Dude, im not appealing again today

rustic comet
#

dude i appeal and get banned twice in one day

#

its annoying asf

somber furnace
#

This is the dumbest script you could put into your server. If you want bans to happen quickly, then hire more admins.

rustic comet
#

^^

marble mantleBOT
#

Hey, @simple karma

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

simple karma
#

i am trying it says i have to wait 10 min i think

near halo
simple karma
#

ok how long would it take to apeal it because my group im playing with needs me on to help the servers just wiped not to long ago

#

if it takes more then a day we might just try a different server

#

is the problem i am having a problem that happens often or ?

near halo
charred crescent
#

i need to file a report

near halo
severe osprey
#

can i get my vip switched i didnt realize i bought it for US medium and i want it on US main

exotic thistle
severe osprey
#

okay thanks

#

it doesnt give me an option it says this "Your message could not be delivered. This is usually because you don't share a server with the recipient or the recipient is only accepting direct messages from friends. You can see the full list of reasons here:"

#

and i cant add him it says he needs to add me @balmy cypress

exotic thistle
#

hold on a min

severe osprey
#

Okay thank you im in no rush

exotic thistle
#

uhm im not sure why you cant dm him , but try to get verified rank here in discord , and try to dm him agin , it might work because as i know his dm are open

severe osprey
#

okay thanks ill try this

#

hmm it stll says the same thing

exotic thistle
#

alright ,ill let him know about this hopeful he sees this.

severe osprey
#

okay thanks if not i can just buy it again but id rather not

near halo
#

yo my friend gifted VIP to one of my other friends but he cant find it

#

its like it isnt coming through or something

exotic thistle
near halo
#

so when he gifted it does it instantly activate?... is that what your saying (sorry I dont quite understand)

near halo
#

ohhh ok so should he restart his game?

#

to see if he has the VIP?

balmy cypress
near halo
#

Thanks Luke and Olee but he just restarted his steam and rust and he has it now

#

Thank yall fr fr because we were worried

#

He DC'ed and he has all the BP's so 😂😂

exotic thistle
#

you welcome anytime heartoria

earnest summit
#

?appela

#

?appeal

marble mantleBOT
#

Hey, @earnest summit

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

exotic thistle
#

!banappeal @unreal socket

marble mantleBOT
#

Hey, @unreal socket

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

exotic thistle
#

what do you mean exactly?

pallid blaze
#

<@&274971100184576010> servers down for na west?

exotic thistle
#

yes if you get banned , and you rejoin with other account is called ban evade , so dont worry if anyone do that, they find it so easy. 🙂

#

once you are banned, you cant rejoin anymore.

pallid blaze
#

bruh why r servers for na west down again

cobalt vessel
#

admin theres a group with 12 people lol

#

max is 8 wtf

#

there alli with a team

exotic thistle
marble mantleBOT
#

Hey, @cobalt vessel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

steady schooner
severe osprey
#

luke

#

did you see my message in here?

near halo
#

yo for some reason i am completely frozen, i cant move or do anything on the game

#

but talk in chat

near halo
#

kk

#

If that doesn’t work, full game restart should fix it 🙂

strong sparrow
#

how do i create a ticket

exotic thistle
marble mantleBOT
#

Hey, @strong sparrow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

covert nexus
#

Hey i recently bought the VIP for Rustoria main. (About 40 minutes ago) and everytime i try to load in, it just says "Negotiating connection" then it times me out with this message "EAC: Authentication timed out"

exotic thistle
#

!gamefiles @covert nexus here an example , if you dont know how to do that.

marble mantleBOT
deft bay
#

i need help im a builder for the group monkey and i really need to get in can i get like a 1 day vip

covert nexus
#

Thank you @exotic thistle

exotic thistle
deft bay
#

but its out of stock and i really need it

#

i cant buy any

#

cuz its out

#

is there any way i can get a vip since im a builder and im still in que and most of them are in my ques way too long

exotic thistle
boreal valve
#

!ticket

marble mantleBOT
#

Hey, @boreal valve

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

polar raven
#

CARGO on main??

sudden hedge
#

/ticket

marble mantleBOT
#

Hey, @sudden hedge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

sudden hedge
#

@balmy cypress hey, I just got banned on us main for a "bug", there was a hole in sewer branch where you could shoot out from. Im wondering if you can unban me cause im kinda new to rust and didnt know that was considered a "bug". Also I just bought VIP today and i dont want it to be a waste of money

near halo
#

<@&274971100184576010> anyone online rn

#

i need help

west osprey
near halo
near halo
exotic thistle
marble mantleBOT
#

Hey, @sudden hedge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

can any admin join vc please or move me

exotic thistle
simple tangle
#

can i speak to admin rq

exotic thistle
smoky hedge
#

this guy (fa) was muted for 6 hours today though now he is unmuted and he's been spamming the chat nonstop for 10+ minutes

#

eu main

exotic thistle
smoky hedge
exotic thistle
#

thank you, ill check it.

smoky hedge
#

thx

misty anchor
#

will there be more vip available ?

smoky hedge
#

also this if its considered a mute reason,

exotic thistle
marble mantleBOT
#

Hey, @misty anchor

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

slow maple
misty anchor
#

no i mean out of stock will there be more or is that it for this wipe?

spare widget
#

@smoky hedge With stuff like that it can be great to send in a ticket in-game such as “/ticket add the player fa seems to be using their name to create a homophobic slur, please look into it.” or anything like that

faint falcon
#

ZenZen, I have a question.

spare widget
#

@misty anchor I believe it’s a rolling type thing so you’d want to just check back periodically

faint falcon
#

How hard would it be to give me a vip slot on the website to purchase vip for main>

#

As in to open a spot so I can purchase

spare widget
#

@faint falcon Not sure what you’re asking- ahhh, we don’t just open up a spot. You’d need to wait until it restocks which is when previously purchased ones expire.

misty anchor
#

so wont be till next wipe pree much

smoky hedge
spare widget
#

It’s whenever they expire- not everyone was purchased right at wipe so I’d assume batches of them can become available between wipes. Just comes down to check back and getting a bit lucky. Would recommend if you do though checking the subscription option since I see people regretting not locking it in. Good luck though

smoky hedge
misty anchor
#

cause ive been in queue for 6 hrs

#

this is a joke :/

spare widget
#

It doesn’t get ignored- every single ticket is considered and investigated. But true, in each circumstance it may not be the answer you prefer unless the situation changes

#

Yeah, VIP is hugely convenient obviously

misty anchor
#

doesnt help i had no money till now

faint falcon
#

Yeah I work a full time job and just got home and cant even buy vip, ZenZen, Help a fellow American out and open some vip spots

smoky hedge
#

to be honest even though i cant say anything to rustoria considering other official servers

a chat mod comes, says please do not spam the chat, and 5 minutes later he starts spamming

#

honestly you should just let chat mods mute spammers instantly, its cringe and annoying

exotic thistle
zealous helm
#

/ticket

marble mantleBOT
#

Hey, @zealous helm

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

smoky hedge
#

I know, which isnt your fault, to be honest they should let chat mods just mute the spammers @exotic thistle

zealous helm
#

-new

misty anchor
#

@faint falcon its like i need to use my mums credit card to buy vip XD cant wait for my pay to come in

zealous helm
#

<@&274971100184576010> i tried to add 43.14$ to my credits on my account on rustoria.co, the money cleared from my bank 45 min ago but still isnt showing on my account. is this normal?

mellow tundra
#

@zealous helm please contact @balmy cypress

west osprey
#

@mystic gazelle

dense wasp
#

Hey I need help there is a scripter on twitch joining your server can I contact on e of u

near halo
#

Scripter on ur server

#

Hes streaming on twitch.

near halo
#

76561199155149004 thats his steam id

exotic thistle
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

Cant go online rn

dense wasp
#

Dawg r u fr

#

Just ban him ….

boreal mist
#

@exotic thistle we're watching his stream, he just got banned from AndySolam network

#

I'm an affinity admin, tryna help out, got whatever proof you need

dense wasp
#

@mellow tundra

green granite
#

@dense wasp

#

join support

near halo
#

this dude literally said " I need to learn to hide my shit better "

near halo
#

lol gg

#

he got banne

#

d

exotic thistle
raven cape
#

yo i bought the month long vip and it says i got a dispute how do i get rid of that

raven cape
#

yeah

#

cause i bought it with paypal and it wasnt working

daring crater
#

@steep orchid

exotic thistle
daring crater
#

some dude is exploiting on small

#

kinda lame...

exotic thistle
steady schooner
#

I was banned for hacking, I assume by association, but I wasnt aware of anyone hacking..

#

submitted a ticket, hopefully I don't get game banned for something silly like this..

exotic thistle
livid tapir
#

you cant get game banned by association?

exotic thistle
livid tapir
#

yeah no fuck cheaters, we thought we had one on our team once and it lead to us getting insided because we f7'd and ticketed without changing codes immediately

steady schooner
#

i didnt know i was playing with a cheater

livid tapir
#

explain that in your ticket, all you can do but know ban denials are final

steady schooner
#

i guess i shouldnt worry too much, this seems pretty dumb

#

i just hope i dont get a gameban for what i assume is association

exotic thistle
steady schooner
#

ok

dry matrix
#

hello i was trying to get on the server Rstoria.co 8/7 zeus x5 but i got banned for no reason, i send a tickets already, but i dont see where can u reply me, so i leave these message here to get help, it was the first time trying to get into the server

exotic thistle
#

if you did make an appeal, here you can see if your appeal was denied or accepted, also you can link your discord on https://rustoria.link , to get notify when they reply you via discord.

dry matrix
#

ok i already send the ticket, and join link my account, ty and i will wait for your response

exotic thistle
#

np , have nice day!

dry matrix
#

ty, u2 ❤️

quaint tinsel
#

we banned a player who is currently on your server, if you're interested

exotic thistle
wary aurora
#

!ticket

marble mantleBOT
#

Hey, @wary aurora

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

Hi support, I have vip but it's giving me a queue?

#

I've also bought vip for friends as well?

#

I played all day and it was fine but now it seems to be queuing me.

#

And checked my account, subscription is still active.

unique dew
#

Dm Luke @near halo

near halo
#

Who's Luke sorry

#

I cant find him in chat

unique dew
#

@balmy cypress

near halo
#

thanks 👍

#

No answer, and still stuck in queue

#

@unique dew

wary aurora
#

@near halo you sure you bought vip for the right server?

near halo
#

yessir, this is like my 3rd 4th wipe on this server with vip

#

and i was in all day

wary aurora
#

hm idk

cunning juniper
#

hello admin, got a trouble getting the us main pass

robust walrus
cunning juniper
#

@robust walrus Hello There, I got the wrong VIP Pass I was looking to have the US Main but got the US Long, dont you know if there is anything that I can do?

robust walrus
cunning juniper
#

@robust walrus I will, hope to get the pass better than the money back but let see

#

@robust walrus thank you

terse jewel
#

hey i just got banned for exceeding the group limit even though we had 3 people

floral trail
#

rustoria 5x no bps

marble mantleBOT
#

Hey, @terse jewel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

robust walrus
marble mantleBOT
#

Hey, @floral trail

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

floral trail
#

is this gonna make a tag on my steam account?

#

im pissed lol

little bane
#

It's not a ban issued by the game or VAC so it will not display on your steam.

floral trail
#

ok thank you rapson

little bane
#

No problem, just make sure you submit that appeal and an Admin will take a look at it.

floral trail
#

i will

terse jewel
#

It says i don't have a ban on steam?

floral trail
#

im just pissed i wa s on cargo and lost all of that to a faulty ban

rancid obsidian
#

can we at least get loot back if we get in before wipe?

#

mod

jovial kelp
#

we need an admin to check out monke clan on the us 10x please

neon coyote
#

!ticket @jovial kelp

marble mantleBOT
#

Hey, @jovial kelp

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

I need someone I’m getting teamed on by like 20 people in a 8 pop server

#

!ticket I need help with some teamers

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

cyan spoke
#

i nee d help

#

i keep getting kciekd for spam

#

when i load in the servet

#

admin help

#

!help

#

!appeal

marble mantleBOT
#

Hey, @cyan spoke

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

cyan spoke
#

admin this is annoying i get kicked for spam as soon as i load into the server

neat pumice
#

Hey, need some help? 🙂

near halo
#

are chat filter bans 10months or 10min?

neat pumice
#

I assume by the way you wrote that, that you already submitted an appeal?

neat pumice
pseudo briar
#

Whats the process of getting unbanned/checking when

raven mist
near halo
#

@near halo can i help you ?

#

@near halo i got banned for hacking but i never played any rustoria servers other then the aim train one and i played only bot modes?

near halo
#

ok ty

rain fulcrum
#

I was banned on rustoria servers for association witg the cheater, I did not know that he was playing with something.

near halo
#

It Is gonna take 1 to 3 business days to be replyed

rain fulcrum
#

Ok

uneven kernel
#

Hi! I have a question about the wooden signs!

tardy relic
#

Can i report a cheater here?

fallen thicket
#

just got countered by a hacker

tardy relic
#

US long?

fallen thicket
#

indeed :(

hollow cosmos
#

make a ticket please @tardy relic @fallen thicket

fallen thicket
#

i have the name ready

hollow cosmos
#

/ticket

marble mantleBOT
#

Hey, @hollow cosmos

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

tardy relic
#

theres two ill make ticket

fallen thicket
#

i made a ticket, just wondering if anyone can do something about it right now

hollow cosmos
#

whenever an admin is available, they will check it

languid terrace
#

<@&274971100184576010> Main is down unsure if you're aware

#

Eu

raven mist
#

Checking

uneven tartan
#

Why EU Main didn't work?

raven mist
#

Booting back up

crimson badger
#

My friend got banned on rustoria 3x for saying fa**ot, usually you only get a hour ban or 5 hour mute. Not a perma banned! Me and him combined have 3k hours on the server and have never seen anyone get banned for racism, sexism, etc. So can any mod explain why his appeal got denied and why he got banned in the first place ?

#

Also im a donator and a verifer, he was also a donator and a verifier at the time

raven mist
#

Whats your friends id?

crimson badger
#

his steam id?

raven mist
#

Yes.

humble igloo
#

how do i get it

sinful galleon
#

you have a cool banner mr shenzzy

raven mist
#

!steamid

marble mantleBOT
raven mist
#

^

humble igloo
#

76561199030129403

lilac arch
#

/ticket

marble mantleBOT
#

Hey, @lilac arch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

rich void
#

EU Long just crash?

bright kettle
#

yes

rich void
#

gg

raven mist
#

Checking

bright kettle
#

whens back up?

raven mist
#

Booting back up

bright kettle
#

how long

#

will it have rolled back?

granite cave
#

@raven misthi

#

Hello, my friend said that he found an ally to launch a raid on a team in EU main, but he was arrested. The ally might be a hacker, but he didn't know. He hoped to give him another chance to lift the ban for him.

#

76561199109381789

#

This is his ID

dense lynx
#

!appeal @granite cave

marble mantleBOT
#

Hey, @granite cave

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

grim coral
#

!appeal

marble mantleBOT
#

Hey, @grim coral

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

green copper
#

/ticket

marble mantleBOT
#

Hey, @green copper

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

Good to hear it mate 🙂 Have a good day

little lodge
#

/ticket

marble mantleBOT
#

Hey, @little lodge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

runic bear
#

/ticket

marble mantleBOT
#

Hey, @runic bear

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

brisk bluff
#

@merry pasture @cerulean vessel @fair furnace

#

?appeal

marble mantleBOT
#

Hey, @brisk bluff

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

dusk hamlet
#

Why is my name just my steamid? this only happens on rustoria

misty scroll
finite parcel
#

/ticket

marble mantleBOT
#

Hey, @finite parcel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

cheater on us rustoria small can you guys do your fucking job and ban this gu hes been roaming for hours now

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

uncut schooner
#

Hi I joined the steam group, but am still unable to use the shop

#

typing /auth just tells me i need to join the group

humble dock
#

can someone help me, it wont let me open my rust it says some stupid shit and wont open, even after i uninstalled and reinstalled. ANYONE KNOW HOW TO FIX IT?

tulip grotto
#

when I follow the wipe feed channel it does not work

near halo
tulip grotto
spare widget
#

@uncut schooner Wait 5-10 minutes and try /auth again in-game please. Messed with some stuff on our end so hopefully it sorts you out. If not, let us know and we'll definitely look back into it to see what we can do for you 🙂

humble dock
#

@near halo i fixed it

near halo
#

Good to hear 🙂

fossil igloo
#

needs a manual confirmation right now which sucks

near halo
#

Hey i noticed Eu main is sold out, can i pay 30 euros for it?

marble mantleBOT
#

Hey, @near halo

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

uncut schooner
#

ty works!

tulip grotto
severe epoch
#

Yo is it only on these servers that oil barrels explode when they get shot or on all rust servers

near halo
#

@pastel harbor use /ticket in-game for report any player

pastel harbor
#

unknown command

near halo
#

by doing /ticket you will be able to see all comands avaliable for the tickets

pastel harbor
#

unknown command again rustoria rtg server

#

why

zenith mica
#

/ticket

marble mantleBOT
#

Hey, @zenith mica

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

turbid plume
#

!appeal

marble mantleBOT
#

Hey, @turbid plume

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

turbid plume
#

alr

gaunt kestrel
#

how long does it take to get accounts unlinked

turbid plume
#

forever

#

trust i had same issue back in february and it took forever bc shit doesn’t work ig? go in waiting for support vc and it will get done faster

#

@gaunt kestrel ^

ember tinsel
#

I'm in a team (not clan) with some friends and we have friend sharing on. However, we are unable to /remove something if our teammate put it down. Is this working as intended? In a clan we can /remove each other's building

gleaming horizon
#

when is next wipe for eu medium?

#

Thursdays every two weeks?

white pike
#

im gonna need a drag to speak to someone rq

#

i got false banned on toria main

near halo
near halo
near halo
severe osprey
#

can i get my vip switched please

#

from US medium to US main?

near halo
candid scaffold
#

I'm in a team (not clan) with some friends and we have friend sharing on. However, we are unable to /remove something if our teammate put it down. Is this working as intended? In a clan we can /remove each other's building

near halo
junior beacon
#

i find backhoe how to move it ?

tulip grotto
near halo
near halo
tulip grotto
# near halo what do you mean ?

I'm asking if that is working as intended or if it's broken? Shouldn't being in a team and sharing with team members be the same as being in a clan and sharing with clan members when it comes to removing a wall?

near halo
rich geyser
#

anyone free for support channel?

neon coyote
#

Hi Zel, I'm here now

shy rover
#

/ricket

#

/ticket

marble mantleBOT
#

Hey, @shy rover

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
shy rover
#

what

#

Idek who was "hacking"

#

i got banned after we quit the server

#

along with @austere idol

near halo
shy rover
#

i just want to know how to know who got banned

#

cause we werent on when we got banned

#

it was at least 3 days after we got off

quick umbra
#

/TICKET

marble mantleBOT
#

Hey, @quick umbra

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

fallen current
#

This is a vibe frfr

severe osprey
#

I cant dm luke

#

@near halo

#

this is what it says "Your message could not be delivered. This is usually because you don't share a server with the recipient or the recipient is only accepting direct messages from friends."

near halo
#

@severe osprey @balmy cypress

severe osprey
#

i had the same problem when i tried the other day with uhhh @exotic thistle

#

but thanks for trying

marble mantleBOT
#

Hey, @visual lichen

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

exotic thistle
#

!ticket @visual lichen

marble mantleBOT
#

Hey, @visual lichen

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

spring wren
#

is this cargo and oil on 3x bugged or designed to be shit this wipe?

#

no scientists and cargo is completely flat

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

exotic thistle
#

do you mean, you got banned for playing with a hacker?

#

make an appeal on https://bans.rustoria.co/ , also always be sure you dont play with an hacker, check their hours , ask them to make profiles public, and play with peoples you only know well.

#

i am not an admin, i am chat moderator.

livid tapir
#

bro said mod.

violet verge
#

Hello, how can I ask some information about rule ? (sorry for my english)

exotic thistle
violet verge
#

i'm new and i would now if placing vending machine front of tc room is allowed or called exploit

exotic thistle
violet verge
#

oh ok thanks for help

exotic thistle
#

you're welcome

rustic wolf
#

/ticket

marble mantleBOT
#

Hey, @rustic wolf

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

rustic wolf
#

so some how i died to a bear in a building that i logged out in in a safe zone my body isnt there nore a backpack which support do i contact about stuff lost

tough bane
rustic wolf
#

well its just annoying being whitlisted and loosing everything all over again in a building and dying to a bear inside a building makes no sense

atomic radish
#

is anyone on that can talk to me

#

about a cheater

tough bane
marble mantleBOT
#

Hey, @atomic radish

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

neat haven
#

i got banned

#

says hacking but i didnt do anything

#

i had just joined th server

marble mantleBOT
#

Hey, @neat haven

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

lol

#

is there a way i can see the maps for rustoria? i dont see them on bm

#

?appeal @torpid otter @smoky ocean

marble mantleBOT
#

Hey, @torpid otter

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

neat haven
#

It just keeps saying I’m not banned

#

But I get kicked from server

near halo
fervent basalt
#

/ticket

marble mantleBOT
#

Hey, @fervent basalt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

is it normal for tickets to say unknown command?

#

got clip of a cheater

tough bane
near halo
#

@tough bane

tough bane
#

Oh you are on RTG

near halo
#

yes

tough bane
#

We do not have a ticket system there

near halo
#

how i get dis mf banned then lmao

tough bane
#

can you provide me with the steamid and playername?

tawny hearth
#

/ticket

marble mantleBOT
#

Hey, @tawny hearth

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

423515153 Chair

#

think he put a custom link as the numbers for fake id

tough bane
#

Thanks, I‘ll forward that. It might take some time…

near halo
#

all good

#

as u see i jabaited him into the clip lol

tough bane
flint hemlock
#

Hello, I am not a hacker but here is Hacking

velvet sonnet
#

yo

#

i got a 1hour ban on the rustoria 5x solo/duo/trio server nd i didnt even cuss or type in chat anything bad

#

@near halo

#

olee good to see u again

exotic thistle
#

just dont try many times to join wait for an hour , or it would be glitch same as that day.

velvet sonnet
#

yeah but i didnt type in chat or cuss in chat nd i random got ban this time

#

okk

exotic thistle
#

uhm, actualy when you get ban , its showing the reasion aswell , what reasion you got?

velvet sonnet
#

it says chat filter auto violation

#

but im promise u i didnt even cuss in chat

#

i was about to talk bout how i trap this kid in his base because my building privliege reach to his door

exotic thistle
velvet sonnet
#

okk

#

i dont remeber if im being honest

#

i try to write before but i thought it was lag nd then i got kick

exotic thistle
#

i understand you, so just wait 1 hour, and i guess you will be fine.

#

🙂

velvet sonnet
#

okkk

near halo
#

rustoria long will not stop lagging fix ur shitty server

#

rustoria long will not stop lagging fix ur shitty server

#

try ethernet

#

ever think maybe ur wifi just trash?

river girder
marble mantleBOT
#

Hey, @river girder

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

exotic thistle
river girder
#

no, i stopped playing cause of traveling for work

#

barley getting back into the game since i got a new set up

exotic thistle
smoky wave
#

i have a question about the kits i purchased the same kit twice but it wont give it to me

spare widget
#

@smoky wave I don't believe you can have two of the same kits per server. You can have though kit pvp and kit pvp+ though and be able to use both

#

Or 1 kit hero and 1 kit legend type of thing

smoky wave
#

well i had half a hero bought a legend and then another legend

#

will they credit me

spare widget
#

You bought 2 legends? Or you redeemed the first half and then went to redeem the second half?

smoky wave
#

no i redeemed the first and bought another one

#

like in two parts

spare widget
#

And that's a perfect question for @balmy cypress honestly. I'd think they'd give you the right answer when they're available so I'd recommend DMing with your Steam 64 ID and a summary of your situation

smoky wave
#

then i bought a complete other one

hot abyss
#

You'd just extend your kit timer for another month, would you not?

spare widget
#

Yeah, buying the complete other one for yourself if it's a kit you already have currently active I believe won't do anything. Either the extension or gift it to a teammate if you want that much more resources I'd guess

smoky wave
#

i dont know....and i dont know how to dm with a steam id

spare widget
smoky wave
#

can i come back and you get me the answer

spare widget
#

Can get your Steam 64 ID there- it'll be something like 76561109309103801 and then just DM @balmy cypress <- click on that

dapper bolt
#

what is the team limit on the 10x

wispy dirge
#

5 is the limit.

smoky wave
#

thank you ZenZen i think i got it to him.. i will check back can you ask as well so i might get an answer either way

bright kettle
#

is there an admin on eu long?

iron hawk
#

if you need help make a ticket

#

do /ticket and type in the name or id of the guy you think is cheating

final zenith
#

what is your rules on a game banned alt? Like if it was over a year ago It wouldn't effect you playing?

final zenith
terse mesa
#

Rapson

minor hemlock
#

i was banned for playing with a cheater i didnt know he or she was a cheater? how do i go about getting unbanned

#

he said he was an admin

marble mantleBOT
#

Hey, @minor hemlock

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

terse mesa
#

Yo theres a racist kid on RTG

#

can I make a ticket or something

gaunt kestrel
covert dawn
#

@green granite Trying to appeal a ban Please and thank you

near halo
gaunt kestrel
#

says unlink request is still waiting

final zenith
#

Is a game banned alt from over 365 days is that still bannable

covert dawn
#

@green granite it says i'm unbanned in 3 days?

spare widget
#

@final zenith Normally a gamebanned alt needs to be over 180 days old, unless it was banned while on one of our servers and in that case it’s permanent

final zenith
#

It was never on your servers and it was over year so am I fine

spare widget
#

Yeah, you should be completely fine then

late holly
#

was wondering if I could get unbanned

spare widget
near halo
#

yeah i would like to report a player for closet cheating on rustoria US Long, i have a very suspicious clip

final zenith
#

Ok thank you just don’t want to get people banned for something I did

spare widget
#

@near halo You’d want to report in-game with “/ticket add (your report with details)”

#

You can always include a link to a clip in with your ticket, normally in the form of an unlisted YouTube video or Streamable

dusty juniper
#

is there any way i can ban appeal in pms? much easier to explain and stuff

near halo
#

did u wanna see the clip? i just want a 2nd opinion before i submit a ticket

dusty juniper
#

how is that cheats?

#

what is sus with that

near halo
#

because he made no noise and didnt show himself and the guy literally pre fired him through metal

dusty juniper
#

you can hear the hazmat jumping and you have 300 ping, your going to lag on him screen and he prob saw you cuz of lag

near halo
#

he killed me in a weird way aswell, i dont have clipping software, but for context, we had been on oil and we heard their helicopter so we decided to hide

#

they had no idea we were there

dusty juniper
#

idk how you died but in your friends way i think he saw him cuz he has 300 ping

robust chasm
#

i went to apply for chat mod but i clicked on the other link from another admin not the bot juwst wondering if its trusted

near halo
dusty juniper
#

1.1k hour player with gamesense and pre aims the vent where he saw him run into

#

🤷‍♂️

late silo
#

Can I get any help please?????????? [Old pic of 2 days ago] and still same problem, every time i join :c

near halo
#

any admins or server owners on? for some reason every time i join the EU MEDIUM server it kills me immediately and disconnects me for hacking, i don't have hacks and im not banned so idk why

hoary pier
#

@spare widget yo

#

i have pmed you

dry matrix
#

hello admins yesterday i sent a ticket, today i try to join another of your servers, and get inmediatly ban for the same reason and yet i dont got any response, if u could help me to solve this problem, i will be so glad

near halo
#

?appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

neon hearth
#

is there anything else i can do to make sure im unbanned cause i was playing with some dude who i had met on the server and apparently he was hacking and now im banned

upbeat socket
#

were do i make a ticket about a hacker

karmic owl
#

?Ticket @upbeat socket

marble mantleBOT
#

Hey, @upbeat socket

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

karmic owl
#

You can make the ticket in game and admins will help you once they get to your ticket!

upbeat socket
#

ok thanks

neon hearth
#

ok thanks for letting me know

#

guess not

tawdry jetty
near halo
#

i got a temp sever ban rn for 13 mins beacuse i left the sever then joined back

idk why i got banned
[on rustoria 10x no bps <@&274971100184576010>

neon coyote
#

!appeal @near halo

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

spare widget
#

@near halo A temp ban like that has nothing to do with us- it's EAC, normally for ping/latency I believe

near halo
#

ok thanks

neon coyote
#

Oof yes, thanks Zen.

shy fiber
#

zen zen i got a clip of some guy being hella racist on rustoria i dont know what to do with it

spare widget
#

@shy fiber Is it voice chat? If so, that's not moderated and we'd always recommend temporarily disabling the function in game settings under the Audio and Voices selections. If it's in the main chat then you'd want to send in a ticket in-game with /ticket add (your report with details)

shy fiber
#

huh ok thank you

grim river
#

There is a guy named Kral #oilishome on us long stream sniping our group door camping us with compound bows anything you can do about it?

old plover
#

Im getting stream snipped kral#OilIshome on rustoria long and he is being toxic and door camping i have messages and clips of him doing this

mellow sentinel
#

how do you cheaterrs?

neon coyote
#

Admins don't interfere in gameplay, sorry @old plover

#

!ticket @mellow sentinel

marble mantleBOT
#

Hey, @mellow sentinel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

humble igloo
#

@spare widget

hushed condor
#

whatsa the max team pop for 10x

near halo
#

theres a kid scripting on rtg

hushed condor
#

whatsa the max team pop for 10x

humble igloo
#

5 is the max for 10x

last glen
#

!ticket

marble mantleBOT
#

Hey, @last glen

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

cheater on rtg hello mods

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

last glen
#

this system is stupid as fuck i cnt use /report in game

#

or /ticket

#

its not a command

hidden palm
#

phax and sss are cheating on rustoria us main please help they just doorcamping me

karmic owl
#

?ticket @hidden palm

marble mantleBOT
#

Hey, @hidden palm

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

karmic owl
#

make a ticket in game and admins will get to you !

prime merlin
#

hello admins,I just got banned because of playing with hacker , but all my teammates are alright, we didn't use any hacks, I wonder if it is because that i used VPN? pls help me <@&274971100184576010>

marble mantleBOT
#

Hey, @prime merlin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

wispy dirge
#

@prime merlin please send in an appeal and the administrators can take a look.

prime merlin
#

k thx

sleek lichen
#

how do i know when i get a response to my ticket

exotic thistle
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@maiden ivy please report him via /ticket in-game

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i deleted your evidence here since, the oponent can see it and can avoid and act normal , so just report it via /ticket in-game , admins would take care of it. you can add any photo as proof or vid , using /ticket add <message/link> 🙂

vast moth
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Hello i'd like to stop paying for the VIP and get a refund on the new one.

exotic thistle
hot owl
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where is link to link my steam

exotic thistle
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!ticket @near halo

marble mantleBOT
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Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
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@exotic thistle tickets arent working

exotic thistle
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or explain me better , whats is exactly not working?