support

[proud marsh]

What

[tacit mulch]

@Luke Hello I sent this message yesterday but the problem was not fixed so I'm trying again I have some problems with the vip I still have a queue although I connect to the right server and I'm vip, so can you please fix this problem, Thanks.
My steam ID is 76561198185647066.

[west osprey]

@balmy cypress

[tacit mulch]

Thanks

[copper oriole]

@west osprey I was given a ban on the server by mistake how to remove it? ID -76561199184499045

[west osprey]

!appeal

[marble mantle]

Hey, @copper oriole

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

Whats the problem ?

[west osprey]

We were able to fix his issue

[pure vector]

my friend bought vip but he still has a queue, when he joins he gets like first in queue tho

[near halo]

@dense cairn can i help you ?

[near halo]

You should dm Luke with your steamid64 and issue problem

[humble zodiac]

I just bought a VIP, the money from my Paypal was withdrawn but there is no information about it on the site, how long does it take for the information to appear?

[near halo]

Just wait a bit if theres still nothing you can dm Luke with your steamid 64 and the issue

[balmy cypress]

@pure vector & @humble zodiac you can both DM me with steam profiles if your VIPs are not working in the next minute or two. I’m not home currently but will have a look once I am in around 30 mins max

[near halo]

What is the command to see that?

[dark radish]

./playtime

[hybrid vigil]

hi how can i stop the monthly payment

[near halo]

guys this is bulshit

WTF!

igot muted for asking whats that country begging with p?

wtf man

6 hrs?>?? this is some next bullshit

[near halo]

by going to your profile in the website

@near halo you can message an head moderator for this if you think it is a wrong mute 🙂

[exotic thistle]

!cancel

[marble mantle]

Hey, @hybrid vigil

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[near halo]

HOW WOULD I DO THAT

il send you in dms what you said, if you think its wrong u can message one of our head mod

[slow maple]

!appeal

[marble mantle]

Hey, @coarse cradle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[slow maple]

rustopia?

[raven mist]

This is rustoria

[slow maple]

^

no problem, But your going to have to make a ban appeal at the website above.

[delicate bobcat]

why we have been banned

we all have q skip

[stable bobcat]

i got banned for hacking idk why

[delicate bobcat]

@slow maple we all have very high hours who srs dont know who the hacker is

[slow maple]

Im not sure on why you got banned. Thats why we have a ban appeal link so you can appeal it and an admin will deal with it as soon as they can

Wait up to 5-10 min and try again. If it doesnt work then come back here and we will help you out

[visual bridge]

can u unban me for like 10 minutes i just wanna defend the offline x

[delicate bobcat]

srs 10 people banned for no reason

[slow maple]

yeah thats not gonna happen lol. Im sorry, but you have to wait for a ban appeal

[visual bridge]

yea alright

[delicate bobcat]

who all brought q skip the link for the appeal it isnt working

[stable bobcat]

where do i appeal

[delicate bobcat]

i cant appeal the ban

[hallow stump]

?appeal

[marble mantle]

Hey, @stable bobcat

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[slow maple]

Like i said if it says that you are not currently banned. Wait up to 5-10 min and try again

[near halo]

how do i appeal my mute i just said africa and got muted for 12 hours

[delicate bobcat]

@slow maple

[near halo]

https://bans.rustoria.co/user/appeal

[visual bridge]

?appeal

[marble mantle]

Hey, @visual bridge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[delicate bobcat]

is there anyway u could look at our appeal i know ur mostly very busy sorry to annoy you at this time but i would just like to know abit more info about the ban and how it has come to this thanks @slow maple

[visual bridge]

^ if more evidence could be provided to how and why we got banned it'd be great :)

[near halo]

if you aready made an appeal you will get a reply within 3 business days

[median echo]

our base is gunna decay 😦

30+ hrs gone

[visual bridge]

3 business days? can we atleast get a reason to how or why it happened

[near halo]

surely it wont be talked here, u will get the reply on your appeal

[near halo]

same for you, the appeal will take 1 to 3 business days to be replyed and you will get the correct answer there for your ban

[delicate bobcat]

@near halo but i dont understand if its a misunderstood ban then we lose all of our work we have done from wipe not only wasting our q skip's

[near halo]

il dm you

[visual bridge]

so we get wrongfully banned and as a result all of us are offline and we get raided no rollback nothing?

[delicate bobcat]

ARE U CUNTS DUMB

GG OUR FUCKING WIPE

[hot elm]

Why does the rust app don't work lol

[fleet quest]

yeah lots of us got banned for hacking even though we we're not

maybe something to do with using a vpn?

[pearl burrow]

just make an appeal at https://bans.rustoria.co

[fleet quest]

I have

[pearl burrow]

then you wait 1-3 days.

[fleet quest]

I am

Mine got accepted, but am I allowed to join with a vpn on because I think thats what got be banned in the first place?

[near halo]

you are able to play with vpn but may sometimes it cause the ban. if its gonna happen you can come here we will help you

[fleet quest]

ok ty

[visual bridge]

can we have some compensation atleast? we get wrongfully banned and we get raided because we are banned and due to us being banned noone can defend or anything, like if you really care about your players or your server you'd try to atleast keep the players happy and playing like can we have some compensation

we get wrongfully banned and raided and no help from admins nothing

[boreal fox]

I made a mistake in buying a VIP and bought it on the wrong server. Bought on VIP | EU Main and I need Medium [EU] can you change it? my Steam ID: 76561198096296564

[unique dew]

dm luke about that one

[near halo]

Right now a chinese hacker called QC is playing on Rustoria 5x eu no bp. He is with LSP clan but not using their tag just.

[silent holly]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[visual bridge]

hello is any staff member gonna give a response?

[unique dew]

wait for the appeal

[misty scroll]

Hello!
We do not give back any lost loot, unfortunately.

[nova epoch]

Hello all. Tell me please, how i can write to support, i have a problem with the vip?

[tawdry jetty]

!vipissues Contact Luke he’s tagged below in the post.

[marble mantle]

Hey, @nova epoch

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[near halo]

?vipissues @boreal fox

[marble mantle]

Hey, @boreal fox

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[visual bridge]

@misty scroll what’s your post code deadass meet me and I’ll fuck you up cunt

[balmy bough]

I bought VIP for the wrong server, can I change that somewhere or get my money back?

[delicate bobcat]

Whoever thy dumb fuckjg admin who banned all of us seriously bet u never even picked a ak up and went ukn to understand a good player u dumb brick us players

[tawdry jetty]

!Vipissues Contact Luke 😃 he’ll be able to help.

[marble mantle]

Hey, @balmy bough

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[tawdry jetty]

!appeal I don’t think insulting will go very far. Do feel free to appeal your ban.

[marble mantle]

Hey, @delicate bobcat

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[delicate bobcat]

@tawdry jetty why do I need a appal when it was a wrong ban u dumb fuck and we are all un banned 2 days of farming pvpinf gone to some fat old lady who think they run a good group when really they are dogs shit jus like the admins who banned us and got us raided

[dreamy smelt]

cant believe my ban appeal got denied, just i got bagged to do a rock fight with a naked and i was exceedign team limit, bs

[misty scroll]

😳

[visual bridge]

fight me faggit

[raven mist]

Oh oh..

[misty scroll]

[visual bridge]

cry

[misty scroll]

I am crying man

[visual bridge]

I’ll make your face look like a squashed meat pie

[misty scroll]

[livid oyster]

Having an issue with my /outpost command being stuck saying you have a teleport request pending but no timer on screen. Tried to relog to fix it but still stuck

[tawdry jetty]

Sorry to hear that. Enjoy your unban 😃

[stable bobcat]

who was the admin who banned me

[near halo]

try /tpc then teleport again

[stable bobcat]

im nutty noel

the 'hacker'

[livid oyster]

i lov u long time

[stable bobcat]

sorry about my friends

these kind of things happen

im not able to appeal on the website i just would like to talk to the actual admin that banned me

[tawdry jetty]

Why can you not appeal?

[stable bobcat]

cant login to the right steam

[tawdry jetty]

Would you like to submit a unlink request?

To be able to link the correct steam?

[stable bobcat]

too much effort

i can just talk to the admin can i not

[tawdry jetty]

Your first step would be appealing to see if it gets accepted or denied as this is the Rustoria process.

[stable bobcat]

i talked to another admin who was very helpful just before i dont see why i cant ask what evidence there is

[balmy cypress]

I told you in DM's that we just have to wait at this point. I wish there were a quicker resolve but there is not.

[stable bobcat]

alright

[balmy cypress]

Thanks for being chill and understanding

[stable bobcat]

how would i be able to see if im unbanned or not

i need to go on the website aye

oh i cant go rtg aswell cant i

[balmy cypress]

You wouldn't be unbanned unless you reach out to an admin and they confirm you are unbanned. You can message me as my DM's are always open.

I think you can play RTG

[stable bobcat]

alright il check back in a week or two

thanks for working with me

❤️

[static horizon]

Hi im playing on Eu main and im found a esp hacker, can you pls ban him https://steamcommunity.com/profiles/76561199016812040 thank you

[marble mantle]

Hey, @static horizon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

calling hacker out here wont help, make a ticket in-game and admins will be able to check it

[static horizon]

we have a recored and you can see he have 300 hours with random games played no friends in steam no skins and playing with some guys

[near halo]

you can upload your video and in the ticket that you will do in-game can also post the link for the video you uploaded, more informations you giving more faster and easyer will it be

[static horizon]

having 300 hours with no skins and friends isn't enough for you to understand he is very sus?

[icy dust]

the fuck

[near halo]

not enougth, if you do what i said will help more

[static horizon]

the video its just him aiming in full night on my friend from no where... we really need to uplod it to youtube to ban him? we alredy reported him in morning....

[misty scroll]

Did you make a ticket?

If not, then do that!
If yes, please wait!

[near halo]

the video will just help our admins have more evidence but all fine if you made already a ticket

[static horizon]

yes I did but you cant let a hacker to play on fuc*ing main server with 550 players and queue

[misty scroll]

Every ticket requires a manual investigation, if they are cheating they will get banned.
However you cannot expect us to be instant in our responses when this procedure takes time. If you made a ticket, please wait patiently for an admin to get to it and respond to it.

[mental steppe]

I find cheater

[near halo]

?ticket

[marble mantle]

Hey, @mental steppe

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[void tartan]

big cheater on rustoria medium, already submitted ticket but he is going crazy

https://steamcommunity.com/profiles/76561199156134083/

[near halo]

be patient, our admins will be asap there

[void tartan]

3 hours playtime

@near halo he killed me and then took my horse mr. sammy

[near halo]

wont help nothing complaining here, please just wait still our admins get the ticket in hands

[void tartan]

he looked like this, brown but he had a spot on his head

[near halo]

like schaadt said #support message

[void tartan]

oh idc about the cheater

i just want my horse back mr. sammy

sammy deserves better, and that cheater isnt gonna treat him right

@near halo he got banned, can you tell me where mr.sammy is?

[livid rose]

SOMEOE HELP ME

[void tartan]

@livid rose back of the line "tough guy"

[livid rose]

pls

[void tartan]

we got a horse missing and we need to find him first.

[near halo]

whats up ?

[livid rose]

im in support call

[dawn ore]

why do i get kicked form rustoria ukn us from hacking?

[void tartan]

look how sad my other horse is, he just wants mr. sammy back

[near halo]

switch to #general please

[void tartan]

i need my horse back from the cheater, my other horse is so upset he wont eat without his brother @near halo

[static horizon]

@near halo https://www.youtube.com/watch?v=G8yW4ju5rAc&ab_channel=mlgvinkler

this is the proof video I sent the ticket pls ban him

[near halo]

we cant give any loot back, we dont interfer with the gameplay, what u asked is resolved nothing i can do more, to speak about mr.sammy switch to #general please

[void tartan]

man some people just dont have a heart

[near halo]

#support message

[dry tree]

hello i got clip someone hacking in rustoria zeus where should i send it ?

[static horizon]

you asked for the video

[little bane]

Submit a ticket in-game with the command /ticket followed by all information you have.

[near halo]

i said that you can upload a video and add it to your ticket in-game, as i said you already did the ticket so its fine admins will look into it, thanks

[static horizon]

I just cant understand if you know he is a stinky hacker why you cant just check it now and ban him 90% of the reports its just spam....

[near halo]

hey admin im thinking bout making a hotel but i wanna do it on a 5x trio bc i like the server if we area all chilling but not roamin can i go over group limit?

[near halo]

the reports its not spam, reports help us keeping our server safe, from your side you see this guy hacking but that maybe not so please wait for our admins.

[static horizon]

im waiting hours... this is your best server with 550/550 (24 queued) why you are ignoring me?? I sent you a video and you have full info just try to do something with that

[dense tree]

https://steamcommunity.com/profiles/76561199016812040/ fucking wall hacking

[tacit current]

In-game reports are a lot more convenient, they're structure and allow the admins to keep records. If every report was posted on this discord channel, it would be unorganised, and admins would be dealing with different tickets at the same time through one chat. Just be patient and if he's cheating, a result will show.

[dense tree]

setn ticket

sent ticket

@near halo

how i report player

[tacit current]

Then be patient and an admin will respond at their earliest convenience.

[little bane]

Thank you for submitting a ticket, Admins will review ASAP.

[dense tree]

OK

[static horizon]

just ban all the guys who is playing for china

[frank phoenix]

can someone switch my vip pls

[odd plank]

@balmy cypress check my dm please

[near halo]

dm @balmy cypress with your steamid and explain the issue

[odd plank]

is luke active rn?

[red oriole]

My VIP sub for Rustoria medium isn't working at the moment, how should I fix?

[near halo]

you can dm him as he is the only one fixing the vips

[odd plank]

okay as my vip is broken too

[near halo]

dm @balmy cypress with your steamid and explain the issue, asap he will fix it for you all

[dense tree]

<@&274980199668645888>

[near halo]

whats up ?

[dense tree]

their is a fucking cheater in eu main can you ban him

pls his sitting on his roof outside my baes

just bring someone

i need you to ban someone not to appeal my ban

[sharp vine]

!ticket

[marble mantle]

Hey, @dense tree

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[dense tree]

ok thx

[near halo]

as you have already been told you should wait for admins to take the ticket in hand, all will be fixed just be patient, calling the hackers here wont speed up the process

[hallow stump]

sorry i did the wrong one

[odd plank]

@balmy cypress are you here ive been waiting 30 mins ?

[hollow compass]

@odd plank Luke will get back to you as soon as he can

[odd plank]

bruh

aha why can no one else help me?

i payed 10£ and get 2 days out of 31 xd

[hollow compass]

Im sorry, he is the money man! I promise he will get back with you when hes around

[odd plank]

hmm thats a joke you need to rework that mate because you cant rely on him to do it all..

[cold stirrup]

!ticket

[marble mantle]

Hey, @cold stirrup

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[cold stirrup]

I need to speak to an admin about a vip purchase I made. I bought the wrong server.

[near halo]

contact @balmy cypress in dm's, send your steamid 64 and explain the issue he will be able to fix it

[cold stirrup]

Oh thanks man x

[supple yacht]

I need a admin about a auto subscription for vip

[near halo]

do you need to cancel the auto subscription ?

[supple yacht]

Yes

[near halo]

by going to your profile (https://donate.rustoria.co/account.php) you will be able to cancel it

[glossy granite]

i boosted the server how do i get the kit?

[near halo]

?auth

[marble mantle]

Hey, @glossy granite

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[supple yacht]

Where at is the cancel option?

[glossy granite]

i did that

but it doesnt show up

[near halo]

join vc may il help you

https://discord.gg/Rd5tfDfM

[supple yacht]

Im not able to at the moment ill do it when im at my pc. Thanks

[near halo]

?cancel

[marble mantle]

Hey, @supple yacht

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[supple yacht]

Ok thanks

[quaint grail]

How to report cheater ?

[proven crescent]

!ticket @quaint grail

[marble mantle]

Hey, @quaint grail

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[quaint grail]

You really need to spectate the rulebreaker he is litteraly using freecam / aimbot & just raid my base atm - He just turn OFF my turret without be on my base & run down my TC

[late delta]

I built house and now someone come and destroy it???? HOW? JUST TAKE HAMMER AND DEDSTROY FUKIN CHETER

[quaint grail]

Yes & someone is doing spiderman things now

[robust walrus]

Please don't call him out

[robust walrus]

Have you put a ticket in?

[quaint grail]

Yes

[late delta]

@robust walrus How people destroy my base with a hammer????

[quaint grail]

My name in game it's Deseame

[near halo]

My base also hammer destroy plz cheat hack everything man

[quaint grail]

I put his name on my ticket

[robust walrus]

Put a ticket in please. As much detail as possible.

[robust walrus]

Thank you - that's the move.

[odd plank]

<@&274971100184576010> this is bullshit now waiting almost 2 hours for help with this fucking vip

[tacit current]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[tacit current]

Luke will get back to you ASAP - Just keep being patient please

[odd plank]

PATIENT!!!!!!! ive waited 2 hours i paid money for this shit while hes doing what>?

[robust walrus]

This does not speed things up.

[tacit current]

You know you’re not the only person who has VIP issues. A little more patience goes a long way, please just wait.

[odd plank]

haha nothing speeds it up clearly, you cant get more than 1 person whos competant enough to sort vips,

[odd plank]

no shit but 2 hours is a joke

[robust walrus]

There are thousands of players - we have a queue system. We have multiple admins working on getting them done - just be patient.

[tacit current]

I’m surprised this is your reaction after waiting only 2 hours. You need to be reasonable and considerate. Luke is under pressure and you’re not helping him out.

[odd plank]

i paid for vip to not be in a q

[rugged mango]

I was playing with a clan mate last night and ended up getting off. Once I got off he left our clan and ended up joining another clan and then got banned for exceeding the limit of 3 people. I had no say in it and would've advised against it but I got slapped with a 3 day ban and was hoping to play the wipe today on the US 5x Trio No B/P

[tacit current]

When it comes to reports, donator status doesn’t affect treatment.

[tacit current]

?appeal

[marble mantle]

Hey, @rugged mango

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[robust walrus]

Hey Elby - Put a ticket in please. <#

!ticket

[marble mantle]

Hey, @robust walrus

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[split bane]

/ticket

[marble mantle]

Hey, @split bane

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[split bane]

[near halo]

@near halo why your team got banned?

[cedar sapphire]

i need staff

[near halo]

here

[cedar sapphire]

they blocked the entrance at trainyard on us main

for the railroad

[near halo]

what you mean blocked?

[cedar sapphire]

with barrels

they placed them and covered the entrance

[near halo]

can you join voice channel and share screen or you can send me a dm with screenshoot

[cedar sapphire]

ya gimme a min

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

@misty glen regarding #general message if you got banned you should make an appeal at https://bans.rustoria.co/, the ticket is for in-game when u wish to report someone or you find a bug you always should use /ticket

is the rules page on the site up yet?

[molten lantern]

cheater group on long

[marble mantle]

Hey, @molten lantern

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[molten lantern]

/ticket AOOOOOO cheating recent accouint prefiring chinese

[marble mantle]

Hey, @molten lantern

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[exotic thistle]

you have to report via ticket in-game , not here :/

[misty glen]

I objected, where can I see your answer?

3 day ago

[near halo]

you are verified, so you will recive a dm in discord, if you still dident get it that means there is less then 3 business days since you made it

[molten lantern]

someone gonna get on long and read tickets this mf is blatant lol

[near halo]

where can i find the rules page on rustoria ?

if its up

[exotic thistle]

admins will look into it , as soon as possible be patient

[near halo]

still not up, in a short time they will be ready

thank you

i like ur name

i like the facemask not my name

i like the facemask and your name

[misty glen]

It was rejected, my only saying is that it's 1.30 kda and my 70 percent spray account is banned. It's funny.
I want proof from you that I'm cheating because I'm not cheating

[near halo]

im sorry but we are not obliged to send proofs for some is cheating, if your appeal was denied theres nothing to do, you also wont be able to appeal again.. theres alot of other server you can play

[misty glen]

yes, but I will tell everyone what a bad support you have, I will write to all tr ​​servers, the racist does not get banned, but I am banned even though I am not cheating

[valid hazel]

im in the steam grp but it wont auth

[misty glen]

I will send a petition to the European court, I saw it as racism when you did it, have a nice day

[near halo]

if you got banned and made an appeal and this appeal is denied that means you are not welcome here becouse using hacks, and for racism we do bans when they get up the line dont worry about it, have a nice day

[valid hazel]

im in the steam grp but it wont auth big grin can u halp

[exotic thistle]

did you do /auth in game?

[valid hazel]

i did

says im nto in it still

[exotic thistle]

when you did join in grp

[valid hazel]

recenlty

like 4 mins ago

[exotic thistle]

give it a little bit more time , like 10 minutes till it get proccesed

[valid hazel]

ok and cna i know waht comes in the loyal kit ?

[exotic thistle]

depens what server you playing on

[red matrix]

My VIP seems to not work, as I am put in queue when I connect. Do I need to submit a ticket? 😄

[valid hazel]

its the 5x

[near halo]

hello, no you dont need to made a ticket, simply you need to dm @balmy cypress by sending him your steamid 64 and explain what the issue is, asap he will be here and fix it

[valid hazel]

sorry so the 5x loyal kit whats in it ?

[exotic thistle]

https://images-ext-2.discordapp.net/external/cIUZ-EDi_OOiGS80Ae1xfuFlp4ppxNb2xEmVPhl7-S8/https/image.prntscr.com/image/ZTdQANleSrGxelOZEW7BKw.png

[idle rampart]

rustoria.co medium queue is stuck from half hours can you help ???

eu medium have queue stuck

[exotic thistle]

we cant help with the queue , if you wanna skip it, you can buy vip

[idle rampart]

hahaha

5players left and half hour to stuck in it

the guy who is loading for sure he have shit pc

[exotic thistle]

sorry to hear that :/

[idle rampart]

hhh

[warped fiber]

hello i need cancel VIP on Rustoria US LONG but i dont know where is the option for cancel

[exotic thistle]

!cancel

[marble mantle]

Hey, @warped fiber

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[graceful warren]

can u send me link for ban appel

[near halo]

https://bans.rustoria.co/

[sinful brook]

Can anyone help me with a vip transfer right now?

[near halo]

@balmy cypress will help you, send in dms your steamid 64 and explain the issue, he will fix it when he will back

[sinful brook]

ok thank you

[terse shell]

hello any admin?

[near halo]

can i help you ?

[winter ermine]

can a admin help me switch my vip?

[near halo]

any mods or admins i can talk to?

[near halo]

yes, join vc

[near halo]

you need to dm @balmy cypress with your steamid 64 and explain him what u need do with the vip

[terse shell]

yeah can i report a cheater?i got so many clips to proff

[oblique coral]

I sent an appel to you guy i got banned for advertising

my name was skittles

i will be waiting for the appeal

[near halo]

@echo venture

whyd u mute me i did nothing wrong ???

[near halo]

yes ofc, you can report it by using /ticket in-game

[terse shell]

i report so many times but i can send you a videos

[near halo]

@echo venture i legit did nothing wrogn

[near halo]

you should upload the video somewhere like youtube and post the link in the ticket

i need support now

[mellow tundra]

@near halo DM me if you'd like

[near halo]

u klnow wha tru did

[west osprey]

eh

[near halo]

it was only 1 server u cant mute me on all bro

[misty scroll]

Well, you are muted on those servers now but as aden said, you can DM him if you want more information/to discuss it further

[near halo]

hes ignoring me

[ivory raft]

link to donate?

[misty scroll]

!donatelink

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[ivory raft]

ty

[west osprey]

He's not ignoring, he will definitely message you back when he gets the chance.

[near halo]

yall fr hate me so much

[ivory raft]

damn

you got a voice channel ban

[near halo]

perm muted on all servers

[ivory raft]

you have to be a different type of bitch to get vc banned

[noble ocean]

theres a bug on toria small

https://cdn.discordapp.com/attachments/853655794737610813/860895864871976980/rustisnotbroken.mp4

in tunnels lol

[near halo]

@echo venture

[near halo]

thanks for this report but would be nice also if you do /ticket in-game and upload also the video there

[noble ocean]

@near haloi was in q

[clever dust]

need admin to discuss details of my ban and appeal getting denied

[oblique coral]

I want to know why i got banned too

[near halo]

hello, we cant give you any extra information about your ban, if your appeal got denied that means u did something that isent acceptable and you wont be able to appeal again

[near halo]

#support message same for you

[oblique coral]

WELL it told me adverttising

[clever dust]

i dont know if it is permanent or not, and will i be able to appeal again

and yeah same

[turbid plume]

rip 200cc

[near halo]

if it was denied its permanently

[oblique coral]

How do i check

[near halo]

the ban time? or what you mean

[oblique coral]

if it got accept or not

cuz i aint do nun

[near halo]

you are verified so you should recive a dm

[oblique coral]

i got no dm

[clever dust]

is there a certain amount of time that I can appeal again? its pretty silly if I get a perma for what I did

[oblique coral]

i thought it would be a DM

but i aint see no dm

[near halo]

no @clever dust you wont be able to appeal again if the last appeal you did was denied

[near halo]

it is gonna take 1 to 3 business days to be replyed so be patient please

[clever dust]

Fuck

Gonna make me have to buy rust again

[oblique coral]

@near halo damn but okay

[clever dust]

I get no explanation for why my appeal was denied?

[near halo]

that wont help you, it will make the situation worse

[clever dust]

Lol isn’t the “situation” already resolved

[near halo]

it is but joining back with other steam wont do anything better

[buoyant dawn]

any admin i can talk to rn ?

[near halo]

im not an admin but may i can help you ?

[buoyant dawn]

nope , need a admin for this matter

[clever dust]

Yeah it will cause no one will do anything about it

All the servers are filled with cheaters, but mods more focused on banning people making harmless jokes

[oblique coral]

^I got banned for name being skittles mine is worse dog

[clever dust]

Lmao

These idiots have to pull the stick out of their ass, literally every person I have ever played with on rustoria, except for a few were hard cheaters, yet they ban people for making jokes

[near halo]

guys you can switch to #general

[clever dust]

Yeah let me listen to this, even though I’m perma banned

Genius idea

[odd sluice]

Day 6 - No communication from the other side, life seems quiet, too quiet. I long for an answer and for salvation, A second chance on humanity. The warm embrace of human contact, connection

[elfin jewel]

How do I unlink a card on your website so that you don't charge for a VIP subscription, is it possible to get a refund for a VIP subscription?

[odd sluice]

nah man, I brought a 30 day and apparently got banned and they won't refund it

[ocean kayak]

I need an admin my body is in outpost in an unlootable spot

[near halo]

if you have an auto renewal you can cancel it by yourself, if there is other issues with vip you can contact @balmy cypress in dms

[near halo]

sorry for that but we wont be able to help you there as we dont interfer with the gameplay

[odd sluice]

is this cancelling it through email or the website?

[elfin jewel]

@near halo How can I cancel my subscription?

[near halo]

?cancel

[marble mantle]

Hey, @elfin jewel

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[near halo]

website, if it is an auto renewal

[odd sluice]

cheers

[elfin jewel]

@near halo

[ocean kayak]

bullshit

[near halo]

yes?

[turbid plume]

big grin

[near halo]

whats up

[turbid plume]

i got a question

[gilded thorn]

hello i need help i am @near halo but my account got hacked today that is not me and i can confirm to any admin in voice

[turbid plume]

also

i need to speak to an admin

[gilded thorn]

please ban that account and give me my QA role

[near halo]

whats the question

[turbid plume]

why did the leaderboards change and why cant i search anything

[elfin jewel]

@near halo Can I get a refund for a VIP who didn't want to buy?

[near halo]

i dont really know about this

[near halo]

you should dm @balmy cypress with your steamid 64 and explain him what the issue

[mellow cliff]

Anyone explain why me and my friends got banned?

[gilded thorn]

can anyone help me ?

[near halo]

you should do an appeal so you may get what u searching https://bans.rustoria.co/

[mellow cliff]

i got banned for cycling clan members, which shouldn't have happened in the first place

[chrome trellis]

can i speak to someone abt my ban

[turbid plume]

can i speak to a admin

[cosmic pivot]

<@&274971100184576010> there's guys blatantly cheating on rustoria medium at m20. They're banned from other servers. F7 does nothing.. can you please do something

[mellow cliff]

One of our clan members temperr insided us because he said he thought we were not playing anymore and he ./removed half of our base. i explained everything to him and he told us he would get everything back for us which he did

Just doesn't make sense on why would get banned

[near halo]

f7 is going for fachepunch reports, if you wish a faster answer you should make /ticket in-game and the report going for our admins

[loud night]

Doing /ticket in-game will notify the server admins

[wicked leaf]

I know I should do it in F7 but there is a guy hard cheating named Mikeyidubh

[near halo]

make a ticket too please

[wicked leaf]

I did dw

[wise onyx]

Vaderboo

[wicked leaf]

I have clip evidence as well

[wise onyx]

./ticket add

[near halo]

perfect , send it in a ticket too.... that helps a lot

[wicked leaf]

https://streamable.com/4x2kwu

oops wrong chat

[near halo]

yeah, in the in game ticket please

[wicked leaf]

i did

[near halo]

now wait patiently please our admins will take care

[wicked leaf]

thanks, is there a way once he gets banned(which he will) to get my loot back?

I lost a lot to that guy

[near halo]

u have to raid him.... thats the only way....

our admins dont interfere with the gameplay

[wicked leaf]

he has no base, I legit asked him why he's cheating and he said he doesnt have a base

[near halo]

well, we cant do anything about ur loot, im sorry

[wicked leaf]

could you atleast tell me where he is when he dcs?

[near halo]

we cant.

[wicked leaf]

https://streamable.com/0hycf9

he's banned

took long enough

[near halo]

nice

[exotic thistle]

please i hope you understant next time insted of sending proofs and evidence here, add them into ticket the videos and stuff like 🙂

[wicked leaf]

I did

[near halo]

@shell marsh i see ur AFK now, if u need something dm me and ill help u

[wicked leaf]

just kept pastign by accident

[cosmic pivot]

@near halo if someone gets banned for cheating, are they allowed to give codes away?

<@&274971100184576010> if someone gets banned for cheating, are they allowed to give codes away?

[misty scroll]

If you are banned, head over to https://bans.rustoria.co/ to appeal your ban

[cosmic pivot]

@misty scroll thats not what im asking, these guys are saying that the guys who got banned gave them codes after they got the ban..isnt that association

@misty scroll and we were trying to raid but they are opening doors. doesnt make sense

[misty scroll]

We are aware of the situation and currently dealing with it

[cosmic pivot]

ok thank you

[zealous chasm]

Where can I apply for staff?

[dark radish]

#staff-applications

[zealous chasm]

says 404 page not found

[cosmic pivot]

@misty scroll theyre literally opening all the doors right now..

[misty scroll]

Again, we are currently dealing with it

[dark radish]

Website is probably going under some maintenance, apologies for that

[hollow musk]

guy named "Maze" living on the top of O21 on Rustoria.co US long is cheating. He's using ESP and aimlock, playing with a couple of his buddies spoonkidfan (who aren't cheating but playing together)

[zealous chasm]

No problem thanks anyway

[normal wyvern]

how come

another group got codes of a banned team?

@misty scroll

[near halo]

^^^^^^^^

[cosmic pivot]

@misty scroll dunkin, elf, wicked, opin farmbot

[misty scroll]

Aware

Currently dealing with

[tidal dew]

why is dunkin in call with admins while raiding a cheater base and they have codes? from admins?

[normal wyvern]

^^^^

how are they not getting banned for that

they even have kids in team ban evading

[hearty lantern]

They are currently dealing with the situation.

[misty scroll]

We are currently speaking to the people, banning is not always the best option
Obviously we would not be the ones giving away codes...

[tidal dew]

soooooo like how is that allowed?

[cosmic pivot]

wtf....

[turbid plume]

admi

can i talk to a admin

[misty scroll]

What's up?

[tidal dew]

if i dont get an answer to why hes not banned after having codes and raiding a base while admins are talking to him im cancelling my vip

[misty scroll]

Because we are currently speaking to the people, banning is not always the best option even if it might seem like it from your perspective.
You can cancel your VIP by doing the following:

[marble mantle]

Hey, @misty scroll

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[dusky crater]

we do the right thing by raiding them actaukllly they kill us becuase they in base with codes

but they dont get in troub;e

[unique dew]

#support message

[dusky crater]

if that case why not un bann the team that didnt know they had a cheater ont here team

[hybrid wadi]

is there any way to get help with a problem im having in a server

[misty scroll]

There is a difference between playing with a cheater and getting codes from a clan that was banned.
That is why banning everyone is not just a yes or a no, it depends on the situation.

[misty scroll]

What's up?

[cosmic pivot]

so can you answer whether or not they are allowed to give codes away? @misty scroll

[hybrid wadi]

Im currently stuck asleep on the beach after waiting in queue and I legitimately have no way of standing up

[cosmic pivot]

will i get banned if they give me the codes and i use them? @misty scroll

[hearty lantern]

Press esc @hybrid wadi

[hybrid wadi]

that hasnt helped either

Ive tried all of the usual fixes

[misty scroll]

I recommend against that if you wish to stay in the clear

[misty scroll]

DMs

[hollow musk]

is this the best channel to report cheaters? guy named "Maze" living on the top of O21 on Rustoria.co US long is cheating. He's using ESP and aimlock, playing with a couple of his buddies spoonkidfan (who aren't cheating but playing together)

[cosmic pivot]

then why are the guys opening doors still in the clear if you obviously know about it? @misty scroll

[misty scroll]

We have dealt with the situation, no need to keep bringing it up. The players have been spoken to and the appropriate bans have been handed out.

[cosmic pivot]

@misty scroll youre literally letting them loot the base for free

is that what youre saying? @misty scroll

can an <@&274971100184576010> other than @misty scroll actually explain how what just happened was ok?

[misty scroll]

Multiple administrators dealing with the situation, already told you why they are not banned...

[cosmic pivot]

not a single administrator has explained why what just happened was ok @misty scroll

@misty scroll youre literally letting them transfer all the loot out..

[forest urchin]

!ticket

[marble mantle]

Hey, @hollow musk

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[cosmic pivot]

@misty scroll if i would not be in the clear for entering codes, why is someone else allowed to?

[misty scroll]

Everything that happened is not okay, that is why we spoke to and banned players.
We are unable to discuss the specifics since you are not involved in the situation, thus the specifics were only told to the players ACTUALLY involved and not just someone looking from the outside.

Not sure what you are trying to get me to say here, just rephrasing the previous messages I already sent in this channel.

[tepid siren]

!ticket

[marble mantle]

Hey, @tepid siren

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[tidal viper]

My friend has a vac man on left for dead can he play these servers

ban*

[misty scroll]

Yeah sure, as long as it is not a Rust gameban

[cosmic pivot]

@misty scroll youre literally just talking out of your ass and dont make any sense. its probably someone you know and youre trying to cover your ass

[turbid plume]

<@&274980199668645888>

[hollow compass]

What server is that on @turbid plume

[cosmic pivot]

shit admins

wheres camomo

[misty scroll]

That is simply ridiculous of you to claim and just not true

[misty scroll]

@upbeat wigeon

[misty scroll]

Looks like he is currently livesteaming on Twitch

[hollow compass]

Im sure momo will sort this out!

[main quiver]

Admin needs to unban bmk

Thanks

[turbid plume]

5x trio

[cosmic pivot]

ban @misty scroll

[misty scroll]

[tidal dew]

shaadt you only talked to dunkin

soooooo one sided

i can send you the gyazo

if youd like

[misty scroll]

Not true, we talked to a couple of different groups but not at the same time

[cosmic pivot]

doesnt make any sense the way you went about this @misty scroll you fly to a player in the game and ok him opening doors after having codes to a base of banned players

[tidal dew]

^

[misty scroll]

What would that prove? That we spoke to them, which I am not denying?

[misty scroll]

What?

[tidal dew]

dunkin told us how you handled the situation

[cosmic pivot]

@misty scroll why didnt we get to talk after we got killed by guys spawning in the base while trying to raid it?

[tidal dew]

you literally flew to him in game

[cosmic pivot]

@misty scroll how come everyone doesnt get the handheld treatment?

[misty scroll]

I was never ingame on that server, I was just talking to people on Discord

[tidal dew]

ok ok and admin flew to him'

sorry

[crimson badger]

3x us down

[tidal dew]

not you exactly

[misty scroll]

If you would have come in the waiting for support channel, we would have talked to you too

[cosmic pivot]

im here @misty scroll

[green granite]

@cosmic pivot How the situation was dealt with is unfortunate but it is what it is. It is over and nothing can change on how it was dealt with. Im sorry that this happened with you but it cant be change

[tidal dew]

the thing is admins told someone that i will not disclose. if anyone puts in code they will get banned this is not the case this time and i want to know why the rules were changed for just this time

[near halo]

rip 3x down

[upbeat wigeon]

I dont even admin here calm down cuties. These admins are cool

[crimson badger]

3x down fix it now!

[scarlet meadow]

Hi @upbeat wigeon 👋

[crimson badger]

please its all i habe in life hurry!

[hollow compass]

3x back up

or at least booting back up rn

[tidal dew]

@upbeat wigeon they may be cool to you but they are not handling certain situations correctly

[misty scroll]

Feel free to hop in voice if you want

[green granite]

Camomo lookin kinda cute though ngl

[tidal dew]

its ok i like when other people see how situations are handles

ill stay here

[misty scroll]

[faint granite]

I’d like to hop in a voice later when I’m free to see why this situation was handled differently for different groups

Seems biased and unfair to others

[mellow blaze]

cheater on US Long

[marble mantle]

Hey, @mellow blaze

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[misty scroll]

I will probably be offline by then since it is getting late where I am, maybe one of the other admins who were handling the situation would be able to explain

[crimson badger]

i will offline u

[misty scroll]

Bet

[faint granite]

Alr Alr for sure thank you

[mellow blaze]

fastest way to get a blatant cheater banned?

[near halo]

!ticket

[marble mantle]

Hey, @mellow blaze

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

and F7, both

[mellow blaze]

yeah i did it in game and f7

guy is running across water to oil rig

[near halo]

perfect, now be patient...

[near halo]

if u have any proof send it in the ticket too please...

[mellow blaze]

yeah i gotta upload it and make another

[torn dawn]

i need support right now

[near halo]

How can i help u?

[torn dawn]

i got banned for a hour for saying nik

wich is the irl name of my teammate

no c

[near halo]

u both were on team?

[torn dawn]

i said in global yes

[near halo]

thats not what i ask

[torn dawn]

i think so

what do you mean

[near halo]

nvm, sorry i was in the wrong chat

so, well if u got ban for 1 hour just wait for the time, u cant do anything about it

[green granite]

@torn dawn what is ur steam 64

[torn dawn]

thats shit

[near halo]

u have to be carefull with what u say in chat...

[torn dawn]

76561198195290458/

@green granite

[misty scroll]

You are not getting unmuted

Or unbanned

You'll have to wait it out

[torn dawn]

fck

[near halo]

yoo can I make a ticket

[near halo]

ofc

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

how

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

@near halo I need to make a discord ticket

[near halo]

there is no discord ticket

But maybe i can help u

I dont want to talk ab this publicly can I dm or come vc

[near halo]

sure, hop on vc

!appeal @near halo

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[queen cobalt]

/ticket

[marble mantle]

Hey, @queen cobalt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[torn dawn]

i wasaited the hour

but where my unban

it says unban in:

nothing

@misty scroll ?

wf

[visual sapphire]

Hey I just was loading up rustoria then just got banned on it

[scarlet meadow]

!appeal

[marble mantle]

Hey, @scarlet meadow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[torn dawn]

what is thiss scam

[visual sapphire]

idek why I got banned it just told me to join the discord server

[torn dawn]

they say 1 hour ban i wait hour no unban

[scarlet meadow]

I would submit an appeal @visual sapphire

[visual sapphire]

but its asking why i got banned

idk though what do I say

[scarlet meadow]

It didn't give a reason at all?

[visual sapphire]

no

[scarlet meadow]

I would just put that you aren't sure

[visual sapphire]

ok

[turbid plume]

<@&274980199668645888>

[tawdry jetty]

!appeal @visual sapphire Follow the steps below to submit an appeal.

[marble mantle]

Hey, @visual sapphire

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[visual sapphire]

yea i did it but i said that idk why i got banned i was just loading the server and then got banned

[ocean kayak]

l9l do people get banned for stream sniping cause that aint 1 of the rules, not that i was sniping doe

[tawdry jetty]

Whenever you try connect it should say a reason.

[visual sapphire]

it just says banned

can i dm u what it says?

[tawdry jetty]

Sure, but I believe you. There’s no need to DM me if you don’t want to. Just submit a appeal and try to be patient.

[brisk bluff]

all you can do is make a appeal as matt said

[visual sapphire]

ok

is there any1 else I can contact to make the process go faster?

[green granite]

@visual sapphire

join waiting for support

[visual sapphire]

ty @green granite

[green granite]

np

[near halo]

How can I check if I still have vip for long?

[dense lynx]

should tell u how many days left on the site

[fallen thicket]

i just bought VIP for myself yesterday, but i'm stuck back in queue

was a VIP specific queue added to rustoria long?

would anyone be able to help me out?

[wispy dirge]

?vipissues

[marble mantle]

Hey, @fallen thicket

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[wispy dirge]

Luke will need to look into the issue for you.

[fallen thicket]

thanks, will do

do you know when luke will be online?

[wispy dirge]

Luke is in the UK, so it will be a few hours possibly.

[toxic iris]

can I talk to an admin in dm's?

[near halo]

not an admin but how can i help u ?

[toxic iris]

i got association banned off rustoria, i didnt even know that we were playing with a cheater as we had so many players on our team, im just wondering is my ban permanent?

[wispy dirge]

?appeal

[marble mantle]

Hey, @toxic iris

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[wispy dirge]

Lets get you started with an appeal so the administrators can take a look, @toxic iris

[toxic iris]

ight

[fallen thicket]

if i were to buy VIP for myself right now while mine has dissapeared, would i get a refund?

the player count's over 350 and i'm unlikely to be able to play tonight otherwise

[near halo]

why cant i auth all of my linked accounts only thing that got auth is my steam

[spare widget]

@near halo Can you post your Steam 64 ID please? It'll be something like 7656113018308130

[near halo]

okay

[spare widget]

https://rustoria.co/getmyid For the account you're joining the server with

[near halo]

76561199113719729

[spare widget]

You have a different Steam account linked to the discord you're talking to me with right now

[near halo]

oh its my old steam account

[spare widget]

Yes

[near halo]

do i need to change it

[spare widget]

Will want to request an unlink

[near halo]

but isnt that gonna remove my discord

[spare widget]

You'd want to relink with the correct account

or else there's no point to be linked

[near halo]

wait

[spare widget]

Your Steam account isn't linked to anything yet- the old one is linked to this discord, your twitch and twitter

[near halo]

what about now

i linked the stuff

[spare widget]

Your current discord is linked to your old Steam ID

so you'd want to unlink that first- then link it to your new Steam account

[near halo]

how do i unlink it

[spare widget]

Log in with your old Steam account and request an unlink

[near halo]

oh i see

i requested

[smoky coyote]

hello i need t talk to a admin

[near halo]

unlink

[worn fable]

I need help so i play on vanilla us main been for like a few months and each time i try and join the server it says "disconnected Scripting" but the funny thing is i dont script and i literally just bought vip too

[near halo]

@spare widget could u let me unlink

[spare widget]

@worn fable https://bans.rustoria.co/

[near halo]

@spare widget it says that i need admins approval

76561198873575094 the steam id

[worn fable]

why would i get banned i literally never have a gun to begin with lmfao what a joke

[smoky coyote]

zenzen

[spare widget]

@worn fable Sorted it out- thanks for your patience. You should be fine to connect in 5-10 minutes

[smoky coyote]

i spawned at a random bag that somone placed and now i got kicked for teaming and all i did was spawn at a bag i didnt team at all

[spare widget]

Normally we have people visit the ban appeal website and it's reviewed as soon as possible but I got you covered

[near halo]

@spare widget could u unlink my stuff

[spare widget]

https://tenor.com/view/hold-on-one-second-one-sec-hold-up-wait-gif-9557326

[near halo]

okay

[smoky coyote]

i didnt know where it was going to spawn me

[spare widget]

@near halo Hopefully fine now. Might take a second

[near halo]

okay'

[spare widget]

Now please log into the correct Steam account and link your socials, wait 10 minutes or so and do /auth in-game. Should be fine after that

[worn fable]

@spare widget thank you bro! but may i know why this happened? lol

[near halo]

yes

[spare widget]

@worn fable Can't really explain- things happen sometimes and we'll always try to clear it up as soon as possible. Has nothing to do with you so don't stress over it

[smoky coyote]

@spare widget can you help me

[worn fable]

@spare widget cool goodlooking

[spare widget]

@smoky coyote I can 🙂

[slow maple]

!appeal @near halo

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[mortal scroll]

YO

report

[marble mantle]

Hey, @mortal scroll

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[robust crag]

why am i sitting in queue when i have an active vip for the server

[orchid raptor]

Is calling me a f*ggot allowed because if not I have a report on Zeus 5x

I need a mod

I’m in support

[spare widget]

@orchid raptor Is it in voice chat?

[orchid raptor]

Yeah

[spare widget]

Voice chat isn't moderated. Would just recommend temporarily disabling the function in game settings under Audio and Voices if someone is being obnoxious or offensive over it

[orchid raptor]

Nah I don’t care abt it I’m used to it just wanted to get him banned cause he was toxic I’m not offended

[spare widget]

Hope the rest of your gameplay is enjoyable though and you run into more friendly people

[orchid raptor]

Yeah ty

[spare widget]

Yeah, I feel ya lol Well, not moderated but glad we could answer it. Have fun

[orchid raptor]

When will YouTube link be up I want to sub so I can get the loyal kit

Oh don’t I have to donate too?

For kit loyal

[spare widget]

No ETA on that at all- but you're fine without it for kit loyal as long as you have the others 🙂

Has to do with Google's API

You don't have to donate either for it but supporting the server is always welcome obviously lol Most importantly though hope you just enjoy it

[orchid raptor]

K ty

[spare widget]

No problem

[neat swift]

@spare widget are all appeals final and non negotiable

[spare widget]

@neat swift Are you banned?

[neat swift]

I was banned for being in a cheating discord a year back. Was a whole fiasco that led up to EAC getting involved im pretty sure.

[near halo]

where can i find the rules on the website

[neat swift]

Not game banned or anything

[spare widget]

DM me your Steam 64 ID and I'll take a look when I get a chance if you'd like

[neat swift]

I really appropriate that

[spare widget]

No problem- and I know you're going for the word "appreciate"

[neat swift]

yes.

[flat stream]

Bullshit cheaters man

[dusky nymph]

how long does in normally take for an unban request to get reviewed

[flat stream]

How can i get someone to watch this cheater and ban him. i lost a full metal set ak and 10 c4. i have proof hes cheating

[vivid light]

Is it possible to transfer my vip to a different server?

[shut sinew]

I have the steam id of someone blatantly rage hacking on US Main

[near halo]

!ticket

[marble mantle]

Hey, @shut sinew

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

please follow the instructions above @shut sinew Thank u

i need to talk to an admin

about a cheater

[south glade]

/ticket @near halo

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

i need to speak to an admin

[wispy dirge]

How can we assist you?

[near halo]

Bruh what

I needa talk to an admin

[wispy dirge]

How can we help you?

[near halo]

how long does the process of being unbanned take after righting why i should be unbanned

[wispy dirge]

Appeals are taken care of within 1-3 business days

[near halo]

theres a blatent cheater

[wispy dirge]

Have you created a ticket?

[near halo]

with a game ban and only has 48 hours

[stable bobcat]

hi i was banned for hacking yesterday, i have q skip on toria medium and since im not able to use it im hoping that i can get a refund

[near halo]

tripling everytime ise him

[wispy dirge]

Please see section 6 https://rustoria.co/terms

[stable bobcat]

still isint 'confirmed' i was cheating so the q skip is just sitting there

[near halo]

were you cheating tho?

[wispy dirge]

?ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[stable bobcat]

isint my fault (the users fault) though

will i have to wait till its confirmed i was not cheating to be able to get a refund

[fallow fulcrum]

I want to appeal a mute

[wispy dirge]

You are welcome to appeal at https://bans.rustoria.co/
As for the refund, again, please see section 6 of our terms.
You are also welcome to talk to @balmy cypress regarding the VIP.

[wispy dirge]

?appeal

[marble mantle]

Hey, @fallow fulcrum

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[stable bobcat]

@wispy dirge im asking if im not actually cheating but was banned for cheating will i get a refund? it doesnt state that in section 6

[wispy dirge]

You will need to talk to Luke about it 🙂

[stable bobcat]

alright thanks

[soft basin]

i accidentially muted rustoria in chat in game how do i fix this lol

[sullen cove]

wrong server.

[smoky wave]

Bull River are you admin

it is Grandpapwnz

[near halo]

I got charged when I don't play the game anymore

Any way to get a charge back and to stop automatic charges?

this dream kid spamming chat with links on 3x

kinda annoying can u hit him with mute?

also how do u get fuses on 3x?

[echo zodiac]

@spare widget is there any way i can get unban i learn from my mistakes i will not do the say thing again

[elder sable]

lol

@quick sentinelone@everyone

@everyone

[sick token]

dream kid is on a server trying to dox me it is failed but it is acting malicious i need help asap

[rancid furnace]

doxxing random people in the server over and over us 3x

<@&274971100184576010>

Ticket Id:195

should prolly delete that info its someones adress

[flat crest]

bro i wnet tos sleep full metal m249

woke up unraided no gun no armour no nothing

[rain bolt]

how do i make a ticket? just got cheated on

already f7d him

[potent igloo]

/ticket in game

[marble mantle]

Hey, @potent igloo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[frozen mica]

/ticket

[marble mantle]

Hey, @frozen mica

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[flat crest]

@raven bison server buggin went to sleep m249 full metal woke up naked

didnt get raided

[raven bison]

that doesnt happen unless you were looted

what server?

[flat crest]

rustoria 3x nobps

i grinded so fkn much for the m2

[cursive pagoda]

are the new trrain entrances blocked btw @raven bison

[flat crest]

had it 1 day and boom dissapeaed

[keen peak]

Man how many times do I have to keep getting banned I Appealed for the 4th fucking time and I got banned again says come to discord why are u guys keep unbanning me and rebanning me fucking admins

[raven bison]

If you find a blocked off train entrance with hobo barrels, it's intentional due to broken map gen

[cursive pagoda]

oh man

well rip me than i guess xD

[raven bison]

Why is that

[keen peak]

Can any admins help man this shit is so annyoing

[flat crest]

@raven bison is theer a way so i can get my m2 back

i grinded a shit ton for it

and lost it to a probably bug

[raven bison]

@flat crest name in game?

[flat crest]

PumpkinAce

clan is noskil

@raven bison why?

[cedar remnant]

HELP

HELP

<@&274971100184576010> <@&415898423460626432> <@&393554009799000064> <@&692817764573773856> <@&274980199668645888> <@&418055027639189504>

HELP

[raven bison]

jesus

@cedar remnant what is wrong?

[wispy dirge]

Please don't tag everyone...

[cedar remnant]

SORRY I NEED HELP

NOW!

[keen peak]

I mean no admins fuxking respond

[flat crest]

@raven bison why u need my ingame name for?

[keen peak]

So he should do that

[wispy dirge]

What can we do to assist you?

[cedar remnant]

<@&274971100184576010> <@&415898423460626432> <@&393554009799000064> <@&692817764573773856> <@&274980199668645888> <@&418055027639189504> fuck! HELP! JESUS!!!!!!

[raven bison]

ok i asked what you need help with

[cedar remnant]

OK I DIDNT SEE YOU THERE

[raven bison]

You appealed correct?

[cedar remnant]

ARE YOU EVEN MODERATOR ????

[wispy dirge]

What do you need?

[flat crest]

shut up oklolu

[keen peak]

Yes 4 times

[raven bison]

and they got denied?

[keen peak]

And they reban me

[cedar remnant]

HOW DO I KNOW YOURE A MODERATOR

[keen peak]

No all accepted

It’s so annyoing man why do they accept it and reban me saying come to discord like I came to discord the first time and the staff said make an appeal which I did

[raven bison]

@cedar remnant look at his roles?

[cedar remnant]

HOW

[wispy dirge]

Feel free to click my name, what can we do for you?

[raven bison]

@keen peak let me check

[keen peak]

Do u need my steam id

[flat crest]

@raven bison so is there a chance ill get my m249 back

[cedar remnant]

<@&274971100184576010> <@&415898423460626432> <@&393554009799000064> <@&692817764573773856> <@&274980199668645888> <@&418055027639189504> I DONT KNOW IF HE IS A MOD PLEASE HELP ME IF HE IS MOD PLEASE JESUS HOW DO I KNOW IF HES MOD I DONT NEED TO BE SCAMMED AGAIN PLEASE I LOST INVENTORY TO SCAMMERS PRETEND TO BE ADMINS PLEASE

[flat crest]

bor stfu

[near halo]

He is a mod

[raven bison]

mute that guy

[wispy dirge]

Tag all the rolls again and you will be muted.

[flat crest]

mute him right away

[cedar remnant]

SORRY BUT IF YOU ARE ILLIGITAMTE I DO NOT WANT TO BE SCAMMED !

[flat crest]

click on his name

[wispy dirge]

I am a mod for Rustoria, what can I do to help you?

[raven bison]

Unlikely, I don't believe we compensate loot and there's no known bug where you would wake up naked.

[keen peak]

Do u need my steam id

[near halo]

Click his name and it shows his roles anda it says moderator

[forest urchin]

Bruh this guy pinged everyone

[cedar remnant]

HOW TO CLICK ON NAMES GEORGE FLOYD BLM ✊ @near halo

[keen peak]

Can any staff help man for a unban

[near halo]

bro

he is trolling

[cedar remnant]

HELP JESUS!

[keen peak]

@raven bison are u going to help

[forest urchin]

/appeal

[raven bison]

yes

[marble mantle]

Hey, @keen peak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[forest urchin]

That’s all you can do

[keen peak]

I appealed

4 times bro

[forest urchin]

What we’re your responses

[keen peak]

All accepted but I kept getting rebanned and it says come to discord which I did and all he said make an appeal

Like why y’all unbanning me and I play rtg then next day I join and banned again

And the reason is come to discord like coke on bruh

[forest urchin]

If your getting unbanned everytime and it keeps reoccurring then I’d recommend dming admins about it to get a further explaination on it

[raven bison]

I let the person who handled your appeal know

[keen peak]

What do I do now wait for a response or make another appeal

[raven bison]

Wait

Don't need to make a new appeal

[keen peak]

I waited last time and no one dmed me

[raven bison]

[keen peak]

I’ll come back tmr then

[raven bison]

you prob dont have to wait that long

[forest urchin]

Thx

[flat crest]

@raven bison ive been waiting for like 30 min

in vc

[raven bison]

I already said it's unlikely we will do anything unless it's a known bug / you have proof

[flat crest]

i have proof

let me dm u it

[raven bison]

You have proof that items magically disappeared?

[flat crest]

yea well i can show u all my boxes

[raven bison]

you have multiple people in your base?

[flat crest]

yes

all were away since of the time me playing it was lietrally 3 am

they went off at like 2pm

so no way i searched their body and every box and loceker furnace everything

[near halo]

/rules

[near halo]

in game

[near halo]

@near halo currently cannot do that in game

[near halo]

yeah i remember now

[foggy whale]

someone told me a door code and i typed it in and I got banned for teaming

what lol

im in waiting for support channel

[stiff urchin]

!banappeal @neat trellis

[marble mantle]

Hey, @neat trellis

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[karmic owl]

@foggy whale hope it gets resolved. Nice chatting with ya

[near halo]

i was falsley banned mouthes ago for exploiting and i was wonder if i can get unbanned

[lofty yacht]

how long are group limit bans?

[foggy whale]

it should say

in the ban description

[autumn basin]

ive been linking my account with the steam group for a couple days now and when i type /auth in chat it tells me the same thing:"We're checking with out master server now and may take some time depending on server load"

[eternal sorrel]

Bought VIP for EU Medium 2 days before forced wipe and it's somehow already stopped 5 days into my VIP

[ruby folio]

adminsss ..?? help on eu long some guy is fling into our compound

https://steamcommunity.com/id/easy2akk

hello like this is bs he just flys in our compound ? steals 10 k meteal fraggs and shit ?

like soundless

<@&274971100184576010>

[near halo]

Please make a /ticket ingame so an admin can look into it