#support
1 messages · Page 1450 of 1
What time does 3x rustoria us modded server wipe?
#oldserverinfo However today is force wipe which should happen within the next half hour or so
Thanks
my friend bought me VIP and i bought it myself by accident pls may this be refunded ?
you should contact Luke for any vip issues, send your steamid and reason to luke in dms
alr cheers
Hello, I don't understand, I wanted to buy a vip for the server, but they show something else
is it saying "out of stock" ?
no, I paid, but it seems to me that I didn't buy it
2021-07-01 17:42:32 PayPal Credit Purchase PayPal Credit Purchase £7.99 Complete
or did I buy it anyway?
Please send me a DM and I will look into this shortly
yeah thats what happened to me
is there gonna be a new uptate for the new wipe?
if my name is golden in game does that mean i have vip?
yes 🙂
whens wipe
update*
should be around that time
ty
but again its up to FP
@split cypress /appeal
im getting banned
Is there gonna be wipe pass for us medium?
!vipstock
Hey, @narrow apex
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php
Do you have any further questions about this? Please ask in #support and we will be able to assist you!
when is eu long up
why am i unable to connect to rustoria us long
I know theres vip but is there gonna be wipe pass
whenever the servers go up, we dont have a eta
for what server
Us medium
why is server not up
not sure we dont know or disclose slots
it takes time the update just came out
why cant i connect to rustoria long im a well known player
its wiping
because the server is down
wen is force
right now
whys server down ?
a month
its wiping
alr
its force wipe lol
servers are restarting rn
why they resetting?
because its force wipe
because its force wipe lmao like the message above
so the server crashes if its force?
why server racist?
yeah
kinda cringe
server goes down when its wipe
#general if your gonna troll, youve been answered
why?
it takes 10-15 minutes
<@&274971100184576010> i have been trying to load into rustoria long and it wont let me
the rustoria us long still is broken
+1
@edgy isle same
oh i didnt know
hello admins
im sorry
rustoria main is broken too
when server up
YES!!!!
rustoria broken
the force wipe update just came out, therefore servers just wiped and take time to load back up
So do you guys have bad servers
why can i no play server
im gaining more autism
if i get gifted pvp+ do i get the role in the discord
why is it crashed right now
i cannot load in
im goin to rusticated fuck this
let me in
Whenever they are fully updated and booted up
I have a minecraft server better than this one
i payed for vip
knock knock
My minecraft server doesnt crash
once again #general
i paid 5 dollars for this
whatever
Okay cool
Im not trolling Zach
They'll be up as soon as possible and you'll have plenty of time to do whatever the hell you are going to do 🙂
💩
🤓

doesnt rustoria know how to wipe their servers???
we need support to join the server duh
cringe
patience please it takes time the update just came out
have you updated?
rustoria u are cringw
@brisk bluff im so mad rn
im sitting here waiting too
duh
every other server provider is already up
please post only support stuff here
please post only support stuff here
i need support
how can i help you?
server is not up
servers have taken over 14 minutes to start?
just give it a few minutes
lol.
wtf is going on rustoria
We want to play
wipe?
be patient guys 
somethings broke
is it going to be up man
haha
they opted out of this wipe cycle
yall gonna increase the size, cus i got a 70 player queue, on medium
too much competition for rustoria so they quit with vanilla servers for this wipe
@lime lion onion ur in the wrong server
medium is literally up bruh
rustoria isnt up and if it was the queue would be 200+
it is up
im us....
i baught vip and im still in queue who do i talk too?
LIGHT MODE WTF
Is it force wipe today just a question?
yEs mca
you had to do /auth in chat
4/18 rustoria servers online gg
in discord?
in game
bro
do /auth in the server after u wait the queue
Is it force wipe today just a question?
NEW
why rustoria medium is not on yet
i got vip for us main no differance?
More and more servers coming up. Just chill
servers are coming up shortly , be patient please
rustioria medium why do i get wrong version?
you need to update you rust game
VIP isnt working
can i transfer my us medium vip for toria eu long vip?
send to Luke your steamid and the reason of the issue, dont spam his chat
he doesnt reply
I rebought vip. But didnt get any here?
i accidentely bought vip for mai ninstead of medium can i get this switched or no?
contact luke, send your steamid and what the issue
he doesnt reply
It usually shows that im a "donator"
I keep getting kicked and getting this weird message
what message?
@near halo Hmm, maybe fixed now if you're donator status is active
the announcement that servers have wiped hasnt come up yet either... have patience, not everything is working as soon as force happens... takes time
i bought vip but i dont have it ?
i got vip on us main but i dont have it
meep
Hmm
Maybe abit delay. I will wait and see on the server also
Yeah, let us know
you should pm luke , but he is busy right now so it might take a while
i need to swap vip
Why always my server that takes the longest time to come up.
same here , you should pm luke , but he is busy right now so it might take a while
I was banned because my teamate guessed someone codes
I just wanna be unbanned so I can play force wipe
So basicly you purchased vip and its not working?
Im going to be solo
correct @split cypress
are they opening more spots for eu long?
how can I check if gifted vip worked?
like someone else gifted me how can I check if it worked
How do I get unbanned
you guys really need a confirmation/receipt for vip
@balmy cypress
what does this mean?? i cant freaking join
I payed for 5day pass for us main and they pay was taken out but I do not have the vip
@near halo https://bans.rustoria.co/
verify ur game files thats what i did
Alright , you should pm luke , but he is busy right now so it might take a while
are they opening more spots for eu long?
i bought the wrong vip... can i get it switched to a different server?
yep ! , you should pm luke , but he is busy right now so it might take a while
weee need more pop for long plz
yes
all vip stuff is related to the admin Luke so guys if you have vip issues just pm him directly ! have a good day
more long pop pls
The pop will scale up automatically unless it's at its max so no need to request it
whats max pop on long then
doesn't work
ZenZen anychance u can check dms??
@spare widget Zeus aint working yet
no bp's are live but the normal servers not yet
@spare widget when will it plz help
how long does it take a server to come up after wipe?
Uhhh? What does this mean?
verify game integrity files
restart your game mitleka
Will there come out more vip packages for eu long?
will try thx
make long pop go up
make us long pop higher
how long does it take for a server to come up after wipe
@paper oxide We're Rustoria
i mean rustoria
@spare widget love you ❤️
when will the pop go up
Any way to get vip for eu long? out of stocked atm
!vipstock
Hey, @paper oxide
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php
Do you have any further questions about this? Please ask in #support and we will be able to assist you!
@near halo ^
can someone answer my question
have to say, Luke is amazing on how fast he helped me, within seconds
make us long pop highermake us long pop highermake us long pop highermake us long pop highermake us long pop highermake us long pop highermake us long pop highermake us long pop highermake us long pop highermake us long pop highermake us long pop higher
@marble mantle the pop is going higher? on medium EU ?
I still get the same disconnect reason when I try to join
restart steam
Can I connect to server with VIP without waiting in line?
have you verified your gamefiles?
!banappeal @paper warren
Hey, @paper warren
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Can I connect to server with VIP without waiting in line?
what u mean?
are you gonna restock vip or will it stay sold out
will try that
can anyone send a pic of eu long map?
when eu med stock
!vipstock
Hey, @upbeat vault
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php
Do you have any further questions about this? Please ask in #support and we will be able to assist you!
Sold out?
CAN U PUT MORE SLOTS ON EU LONG PLEASE
for us main is it gonna stay 500 pop or will that go up?
how can i verify my game files?
are vips suppose too have fking queue ?
!gamefiles
Hey, @vapid folio
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
are vips suppose too have fking queue ?
weee need more pop for long plz
One message removed from a suspended account.
i need help with swapping my vip
more pop? i cant even get in with vip
any admins here ?
answer IS it more pop To eu long
CAN WE GET MORE SLOTS ON EU LONG NOWWWWWWWWWWWWWWWWWWWWWWWW
u think i have the money for it
atleast ANSWER so i dont have to sit in a que!
what u on about
takes the fucking piss
u need to shut up and go beg your dad
will if a had money i wont sit in queue will i
?steamid
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
One message removed from a suspended account.
Im stuck dead screen rustoria eu main
me too im waiting 25 mins 6th in queue
is it possible i can switch my vip
refresh
i bought it for wrong server
luke
DM me with a link to your steam profile
ok
You can also DM me with your steam profile
yo why r oil crates not respawning
i have a clip to show admins new train tunnels system glitched there is a hole in the ma[
@balmy cypress i dmed
map
i have to screenshare can any admin look
also got kicked because of glitched map
If you looked at the rules you would see team cycling is against the rules.
WHY THE FUCK DO NAKEDS SPAWN WITH BOWS ITS IMPOSSIBLE TO DO SHIT I SWEAR
help
is 10x still gonna wipe friday?\
Luke i dmed u with profile
@balmy cypress cam i show u clip
their is a gaping hole in the map and anyone that falls down it gets disconnected and killed
?ticket in-game please, i already explain you what you can do, if you report it from ticket our admins can fix it
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @stable lichen
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
gonna take forever to upload clip this is a major problem why so hard to get a valid response
Where on the map and which server?
No need to upload your clip
rustoria main junkyard tunnels
im just wounded on the beach
us
Will come look now
got disconnected as well idk if u guys can get me back in or whatever
Hello I would like to know why I am banned from the server when I never connected myself
Don't think a support channel can help you with that 😂
?appeal
Hey, @stable lichen
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
What's your steam ID please? 🙂
any admin?
Hey!
中国管理员吗?
hey the us 3x says im ubanned but keeps kicking me ?
Ive been waiting for about an hour for Luke to respond to me shall i keep waiting?
@stable lichen You should be fine to connect in about 5-10 minutes. It did look like you had a past ban on another one of our servers but you'll be alright now. Just please be careful of who you choose to team with and good luck out there!
@fading wadi Hey, I'd recommend waiting for the system to process
how long would that take
You're automatically unbanning but if you tried to connect before it happened then it slows it down
ohh ok
Hopefully 10 minutes or so? I'd check back then
k
ok thx
thank you for praying time for me
anyone.
Could someone tell me how to play rustoria now i dont know how
What do you mean? Like how to connect?
Yeah no servers are showing up for me on main page, like no official, no rustoria, nothing
i only see like moddedd and stuff
^^
are u gonna put the slots up on eu long?
#oldserverinfo or search for a Rustoria server in the Rust game.
mine says their are no servers rrn
Have you updated your game yet?
??
thats what mine is saying? im also so confused
well i restarted steam fully like closed on task manager and it said update, i clicked it and it said it did it in 0.3 seconds. then when i went on downloads it said downloaded 0 bites/0 bites
not a rustoria issue but really big rust issue
now ive restarted my pc and everything and it doesnt say anything
if you figure out what to do please tell me
Try verifying your gamefiles.
!gamefiles
Hey, @zealous kettle
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
OKAY MAn (sorry caps)
someone bought vip for me but when i sent the 64 it was wrong but it went through is there anyway i could get that fixed
Hello, I need assistance for my friend they were gifted vip but they are still in queue and they got it 2 days ago
Message @balmy cypress
You'll need to message Luke as well
@zealous kettle thanks
the servers are not showing up, they were there but then i refreshed and now they are all gone
rustoria ones, not all servers
Try connecting via an IP in #oldserverinfo
ok ty
Hello admins the metro system in EU medium is fucked
Some textures are simply not there and there’s like a huge hole
is 10x still gonna wipe friday?
Can you give me the grid square?
The dome metro
rust is effin broken
Like when going up it’s fucked
hes only taking direct messages for friends
No he has his DMs on you most likely have yours disabled
hey is there an admin here? i just donated for que skip on us long and que skip isnt working
why cant i use a prepaid card on yalls queue skip
us there an admin that can help me
dm @balmy cypress with your steamid and issue
i can send the money to them via paypal and yall can get buy it for me?
Can us long pop be increased?
pop is dynamic so it adjusts on its own
@zealous kettle I've dm'd luke. Just currently waiting a response 🙂
@zealous kettle when you letting in more players for us long ?
yo man try verifying your game files
if u dont know how dm me
Just walked down the stairs at dome in the new tunnels you get instantly killed
pretty glitchy
i got help from Olee he fixed my game for me if you need me to show you how i gotchu
oh np i think im good, good luck in life man
hey have you guys ever experienced the server not sending messages back, like during trading and teleporting
?
I need help joining
yeah you too gl
@balmy cypress hey man cant seem to dm you or add you
!banappeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
any ideas about the bug when you spawn and you are insta wounded?
I need some help joining. I'm running into problems when i try to join
you probably have to verify your files
it says that im not banned att the ban apeal
what does it say
YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.
I wanted to ask for a refund for my vip, which was done today was on automatic, and I didn't want it anymore. Can you help me ?
Server?
@rare meadow You'd want to message @balmy cypress about anything VIP related. I'd recommend DM'ing him with your Steam 64 ID and a summary of your situation
Where on the map?
have to go 10 squares to get build spot
@near halo Hey, can you post your Steam 64 ID please? It'll be something like 765611093013900
Can I send a direct message to him? If yes, what would be the disagreement
Yes, you can DM him
ok
s22
in this chat or what
Yeah
I texted him will he respond?
does toria small have launch now or na?
Congratulations rustoria, congratulations and thanks for being so thoughtful
❤️
@zealous kettle willl u be able to fix the tunnels?
@balmy cypress he sent you a message (:
@balmy cypress can i talk to you
My DM's are open
the vip purchase was completed twice. how do I get a refund for 2 purchases?
send your steamid and what the issue to luke in dms, dont spam his chat
There is a SERIOUS issue with the Train yard subway tunnel. the entire terrain generation broke and an admin NEEDS to see it
The tunnel cuts off halfway and opens up into nothing and you can shoot down into the subway
On US main
we're aware of the buggy train station entrances, check #announcements Will be fixed asap
Can you do more slots?
@raven mist when more slots come to us long
What vip gives?
um i just attpemted to buy vip for us long and it took the money from my account but isnt showing up on my rustyoria account who do i speak to about this
ah just saw its luke
message Luke with your steamid
skiping the queue
Will you add more slots?
hey, im in the room in launch site where you just switch on some switches and do parkour (under the rocket) and usually you can open the door and leave, but this time the door is not opening and i am trapped inside with quite a bit of loot. can an admin help me get outside?
We got banned for team cycling but we only cycled cause 2 kids said the n-word after every sentence
so basically rustoria supports racism?
We got banned for team cycling but we only cycled cause 2 kids said the n-word after every sentence
so basically rustoria supports racism?
Cycling is kicking a player or leaving a clan and then they return to the clan before the wipe has reset @near halo Of course we don't support racism. I checked and you were banned for the same rules that apply to everyone else
You're more than welcome to stop by https://bans.rustoria.co/ to submit an appeal though and you'll hear back from the admin handling your situation as soon as possible
hey, im in the room in launch site where you just switch on some switches and do parkour (under the rocket) and usually you can open the door and leave, but this time the door is not opening and i am trapped inside with quite a bit of loot. can an admin help me get outside?
Yes ZenZen the only reason we broke these rules is beacuse the two people we kicked was spam saying the N-Word and we dont support racism
I think from my quick look there were two occasions where a player who had left the clan had been brought back into it.
Yes he said he was sorry for what he said
Which is against the rules- once they're out, they're done for the wipe
than he said it again and we kicked him again
also mods on 5x no bps in the train tunnel next to mil tuns, at the bottom the map is completely glitched and when you walk down the stairs you get kicked for a terrain violation. please fix this as we cant do the train tunnels.
As we dont support racism and maybe you do?
Stop. Of course not- trying to twist it like that won't do anything beneficial for you obviously. Just please pay attention to the rules and limitations for the server you're on in the future and you won't have any problems
Have your clan leader think it through when they kick and invite people
but ZenZen on your rust server description it does not show that team cycling is bannable
Which server please?
and i did not have discord downloaded as i got it recently
where is this?
you accept this message on the start of every wipe
When you type /rules in the game that pops up. Also when you join the server you have to click https://i.imgur.com/NrLzWi3.png
5x No BPs US
i was lagging
tnx @dreamy smelt
but i was lagging
!tempmute 659533910266478631 1h "Take a break"
:ok_hand: temp-muted TA Dripszy#2175 for an hour ("Take a break")

also @raven mist i am stuck inside the room under the rocket in launch site where you need to do parkour to get there, i have quite a bit of loot. do you know if an admin can help get me out?
the doors just wont open whereas usually they would
Have a good day 😛
no because it is a "highly radiated area"
usually the door would open ive done it many times before
are you on the trio?
will you expand the number of people on the server ? Eu Main weekend :C
yep
aaaah alright
<@&778754292478771201> ive been banned for no reason, it says: banned for doxxing. but i have no idea how because i dont use chat or anything in rust
!appeal @hot crater
Hey, @hot crater
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
i need support
will you raise the number of people in the weekly EU MAIN ? there is a lot of queue
is there anyway i can get a refund on vip bc i legit am getting 2000 ping for no reason
contact Luke, send him your steamid and the issue problem
Help. I am a solo playing playing on Rustoria 5x no bps, when my neighbours(trio) gave me their base and codelocks, they say they want to leave the server. But when I placed the codes, I got banned for teaming. I just want to know if this case is bannable without appeal.
deleted the screenshot as it had a token in the address bar 😛
oopsy
will look into that tho
how do i fix?
and you logged into the main site?
yes
!appeal
Hey, @rugged needle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
?steamid @near halo
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
@dapper pond need help ?
does no bps mean you dont need to earn bps or no bps wipe?
you dont need to research
ahhh thank you
No BP's but you DO need a workbench.
got it i enjoy the hustle but not to much of a hustle so im just bouncing around to find a server thats fitting im in line for us long right now. wish there was a bi weekly that bp wiped every 3 months that be lit. but ill try out this us long monthly bp wipe if i get in lol.
i join the steam group but it is saying that im not in it
yh please mate
?appeal @dapper pond
Hey, @dapper pond
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
how do u get the discord kit
?rewards
Hey, @near halo
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
im banned but the site is telling me im not
?verify
Hey, @ornate knot
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
@echo venture still haven't been able to get my steam auth working
@lament forge When you're back on the server try to do /auth again. Messed with some stuff on our end that hopefully sorted out your situation. Let us know if you're still having an issue with it and we'll take another look. Thank you for your patience
why i didn't got the booster kit if i boosted the server?
do u have ur discord account linked ?
Please link here if u havnt yet and check again. If u need more help ill be here (below)
Hey, @golden basalt
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
If I make like a CLUB in rust and I have more than group limit in the club is that considered teaming even though its just roleplay
!vipissue @plain flare
Hey, @plain flare
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Hey, @pale current
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
is there a search feature on new beta leaderboard?
RYAN @echo venture I HAVE BEEN WAITING FOR 4 HOURS, FIRST IN QUEUE I HAVE NOT GOTTEN IN YET FFS
I HAVE BEEN FIRST IN QUEUE FOR 4 HOURS
US MEDIUM
Please there is no need to tag in chat, there is 200+ people waiting like u on the queue, there is nothing we can do to help. Ur always welcome to get VIP in our website rustoria.co
Yes, but it will be restock at some point.
Im sorry but i cant help u with that. U have to wait like everyone else.
it unautherised my discord and steam and i cant reautherise them
!appeal @sharp tulip
Hey, @sharp tulip
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
do u want to hop on in vc and i can try to help u ?
@echo venture There is a bug - Options - Internet Audio Streams - Will crash Rust. Wanted to make sure it was known
@fickle sleet
do you have to type in chat for vip to work?
Doesn't happen to us, sounds like an issue on your side
several of us crash when we do it
yes please
sure join waiting for support and ill drag u
i need help
What can I do for ya?
does the vip restock?
Yes, it restocked today I believe
If it's not available on the server you want, chances are it's sold out already
ye
do you have to do /auth in chat for your vip to work
Your vip should work after you purchase it.
I bought the US med vip and it just didnt evenm bill me and I dont have vip
Is it not activated?
That sometimes happens when it was all sold out while you were trying to pay
it did the "waiting for paypal to complete transaction" and "you can safely leave this page now and you will recieve your package when it is ready" and i never got it
If you were not billed. Try purchasing again
I did and it's stuck at the same thing again
and I just went to try another fucking time but was going to use a card and it says it is out of stock
Its probably just paypal glitched
Ah I see
Yeah it happened to me before
It got sold out while I was entering paypal info
Never got the vip because it was sold out
no I literally put in the paypal and it says "waiting for paypal to complete transaction"
But was it billed tho
its been like this for 5 minutes
Do you have receipt?
idk why it hasnt gone through the paypal yet
I literally do this every time i have no clue why it would have a problem now
I used a telephone in game and my game crashed, I have no queue skip
On rustoria us long
wtf am I supposed to do
I tried buying this twice now and its fucked up both times
Can I make a ticket or something hello???
@karmic island DM @balmy cypress , he's the money man. Sorry for the inconvenience
ty
?steamid @karmic island
Hey, @karmic island
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Include your Steam64ID with your dm pls
I used a mobile telephone in game and my rust crashed, and I have no queue skip on rustoria us long
how do you change autolock pin
yes when does the vip restock?
@west osprey @balmy cypress do u need my id
Should be all good!
im not skipped thru
I'll check again
How about now?
cheater on us long
Hey, @errant chasm
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
pretty sure theres a ESP/Scripter in Zeus US
can a mod or admin check his ass out lmao
I sent a ticket in
!ticket
Hey, @atomic radish
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Aware- will be back up as soon as possible
ty
alright
rollback? and jesus wants to know why hes banned from this server
I wouldn't know yet- I think there can always be a chance of some type of rollback obviously just depending on the last save point
alrigh ty
is it possible to move my VIP from main to medium?
You'd want to message @balmy cypress about that- would recommend sending him a DM with your Steam 64 ID and where specifically you'd like to try to move it @cosmic kite
It also has to be in stock for the server you're moving to. Keep that in mind
cheers, will check that first - thanks @void condor @spare widget
Why not
stfu
I don't even know who that is, but nice to know I've apparently banned them?
he called u gary and then he got banned
if you arent here for support please type in #general
Why would I ban someone for calling me Gary? that makes literally no sense
can u unban him? or figure out why he was banned? this is him asking so dont get all mad at me
What's his discord handle?
@west osprey i need help
What do you need help with
jesuss#9999
Any updates on tri coming back up
lol that guy was shit talking me lmao
Trio
Should be resolved
lol
alright thank you gareth
sus
why is your pfp madison beer
do you fuck your anime pillows daily or something
#garryontop
Can i talk with support
You can start that unban by leaving support if you don't need support, and from tagging me with pointless emojis 🙂
I have a real question for support though
why was i banned in the first place
@void condor
whoops
ur gay
!ticket
Hey, @sinful brook
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
is pop fucked
How do I get unban appeal?
why is waiting for support music so shit
@turbid plume and I are in for the same issue btw
if an admin comes
!appeal
Hey, @ancient spoke
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!ticket
Hey, @naive marlin
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @naive marlin
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
i saw that too
admin kicked?
/ticket @naive marlin
Hey, @naive marlin
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
ty but its not for that
What are you trying to do exactly?
Is it not letting you?
Ah, unfortunately you're going to have to wait it if you don't have VIP
I need vip for us long is it possible to open a few spots for vip? please...
i usuually buy it but the day it expired they must of bought out right away cause i could repurchase it
couldnt*
No, we do not open slots like that. We have it carefully set so the server doesn't get too overloaded, so we can't really adjust the number of VIP slots.
So pretty much i cant support your server?
Well it's not that we don't want your support, we just can't risk bogging the server down with too much traffic.
that is honestly such a troll thing to say nolan
nah its not.
yea it is
Ive been with US long for a while now...
VIP slots come and go all the time, keep an eye on it and it might free up soon
yall need a loyalty program or somthing
@naive marlin Im not talking to you....
and they clearly don't want to talk to a troll
@raw lily can yall fix the airfield trainstation?
long us main
my ingame name is ssl im right at it u can tp to me.
I'm not an admin, so I cannot do anything about that kind of stuff. What is going on with it though?
Like there's an invisible wall?
no invisible wall, i can just see through it and if i jump into it ill just die
if u want to call me ill show u
Ah, I would make a ticket in game using the /ticket command
This way an admin can see it and take a look. I won't be able to do anything about that
where can i reach the admin to get a refund on my vip
https://rustoria.co/terms - after reading those if you still believe you deserve a refund please message @balmy cypress
/boost @near halo
Hey, @near halo
By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4
/ticket
Hey, @peak flower
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Hi I'm having a problem in the game rn 5x solo/duo/trio, and when I reach the bottom of military tunnels train station near the elevator I get killed then instakicked, all my stuff is at the bottom and I can't go grab it
Hey if you could submit a ticket in game and provide some video proof that would be amazing, the video helps out admins patch this, as sometimes rust updates cause map issues
@true charm In-game /ticket add (your report with details)
Good to do an F7 with it as well
ty
/ticket
Hey, @slender breach
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Okay but would an admin be able to grab my stuff before it despawns?
an admin wipe our base cause we are too good on the x5 server with 20player we kill the server
Sadly, with the way rust works (as far as I know) once your body clips through the map you are insta killed. And, our admins do not interfere with game play (refund items) But I am sure they will let you know if you make a ticket
We don't wipe bases @slender breach
Should I post link here to video?
so why the fuck we still alive all at the same place like we were just get tp and the base despawn like nothing with 30k of metal in tc and a lot of defense
Um, You can, but putting it on a ticket would be the best way for our admins to see it
we did one
@slender breach I was talking to someone else
ok sorry
let me read up for you, one second
i need a admin
me too
teamers on us 3x no bps
@slender breach maybe someone raided your base or went deep or it despawned. Admins do not remove bases here.
/ticket
Hey, @novel aurora
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
in game ^ 🙂
oh ok
we were not at the same place when we disconect with full kit and ak in like 3hours no base but don't get kill and we all at the same place
(now we are naked)
i know i connect after the wipe it was like 2min after the wipe
Im not sure what you mean, but you did say you made a ticket right?
yeah my friend did a /ticket on the server
Ok well an admin will be able to look into it more then me and respond there
its me
@ionic patio is one of my teamate
ok 🙂
Can i speak to an admin?
@slender breach on the 5x US server it's most likely that you were raided, they took TC and then /removed your base.
@solid fox What's up?
I just wanted to see if there was anything I could talk to you or another admin about my ban, I was supposed to talk to someone, but y'all just kinda ignored me lol
does this server not offer an BALLER VIP or a vip for all us servers or something?
good morning, administrator. How long is the appeal against the ban considered?
@spare widget I'm unable to remove the players sleeping bag from my home.
Pins are locks are changed tho
can i get an response?
No, we do not offer that right now 😦
@proud marsh Its up to you, its normally 1-3 business days
i still cant auth for steam or discord even though im in the groups
bro i got disconnected because of the dumbass phones and now i have to wait queue is there anyway i can get back in my whole game froze
/ticket
Hey, @main mountain
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @spice maple
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
can someone help me? I was banned for using a VPN. I need VPN to download the map that's why i'm using it. Please help
theres a clan of 4 on the trio us
?ticket
Hey, @true charm
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
i sent a unlink for my twitch its BulldogBball5
@wary furnace Should be good now
/ticket
Hey, @modest portal
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
what do i do if i have vip but it aint working
the steam auth wont work
<@&274971100184576010> can i make a hotel
on the trio 10x
i believe this guy is cheating but cant find his name on f7
who?
<@&274971100184576010> what do i do if i bought vip i can prove i bought it but it wont skip queue
its broken urmalding
wtf
wdym
to use the shop
oh
i need to auth steam
am i gon get a refund then or wht
prolly should but i might be a glich on ur part to
mayb
it
admin admin. i need to report a guy i cant gind his name tho. its not on F7
hes cheating
Try to find his name. You should also make a ticket using /ticket add while ingame
what is your steam ID
@green granite 76561198233493756
@green granite can help me out
yo admins me and galic bread have been in support for a good minute now
can we get some support if yall arent too flooded?
!banappeal
Hey, @full jungle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
hey there is a hacker on my server
like almost there whole team is hacking we think
<@&274971100184576010>
Hey, please report them with /ticket in game.
Hello! The server is lagging a lot and I payed 15$ for vip
its been lagging for every 2 motnhs straight with no improvement
76561198233493756
2 months? And you never said a single word 🤨
You do not have permission to use this command!
to late we got raided
dude waht the hack man... I put in suggestions that its lagging and you tell me to report issues?? So here I am reporting the issue........
The server has frozen 3 times for about 10-30 seconds over my 5 hour play time.
The lag doesn't happen to all players on my team but only me and a couple others + last month it was happening mostly to our eu friends.
us main is lagging hard
Im on rustoria medium
Also I didnt report it because I didn't think it would be a consistent issue. Idk why you're shaming me for reporting lag on your server... 🤨
Pipe it nn
we dont care 😈
still lagging
its lagging so hard
harrrrdd laggg
Server @near halo?
?appeal @weary rune @stiff seal @gentle frost
Hey, @weary rune
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
please change my name to normal.
i done listening to music\ and is waiting for my service
SHUT IT BOLO
!banappeal
Hey, @waxen scroll
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
I joined the group but the website nor the game is recognizing that i did it
us small is lagging
<@&274971100184576010> <@&393554009799000064> can you guys fix the junk yard train system entrance it is blocked off by hobo fires its on rustoria us main
i joined the steam group how do i get acces to the kit now
Kit? xD
i did but it sas i cant claim
Hey, @vague kite
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
yooo I've got a question ..... Is the new 100% recover from wound state with med kit in hot bar bugged or disabled on rustoria 10 x (EU) ?
respawns bugged on eu long after the restart?
They don't just get blocked off for no reason, the entrance is bugged and needs to be blocked off
ayo admins
i accidentally wasted 10 points on a mining quarry
since i thought if i click on purchase it would say cconfirm
and show me what the item even was
<@&274971100184576010>
One message removed from a suspended account.
One message removed from a suspended account.
Do /ticket in game, feel free to link the video with your report.
One message removed from a suspended account.
Though, I don't see any name in the video so, it could be anyone. When you record the cheater make sure theres some way to ID him in the recording
that helps but regaurdless if hes blatant, and admin will get to him with or without video
Whats the point of uploading a video if you remove the name at the end? lol
like wtf is with cheaters on this server
One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.

One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.
!appeal
Hey, @hot crater
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!appeal
Hey, @lean vapor
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@echo venture i cant log into my steam on google
🤡
so i cant log into my steam to make an appeal
3:30 am*
early enough to be false banned
!appeal
Hey, @lunar scroll
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Already been done brother but when my base is full gone cos of a false ban imma be pissed
Whats your id? @lunar scroll
they got banned with me
im apparently "hacking" so they got banned for playin w a hacker
76561198998798128
mods i see a hacker. anyone help??
hes still hacking in my face
Hey, @visual vine
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Seems like a correct ban to me , appeal on bans.rustoria.co and the admin who banned you will review the appeal asap
🤣
correct tf
correct
im done
when all of us have over 9k hours
rustoria EU medium someone stacked 50 barrels on metro entrance and its not possible to use it now. Can some admin remove it? J7
i have 8k*
LMAO, what am I reading
this hacker wont let me get to my base. he is shooting people at Outpost safezone. needs to be banned yesterday
/ticket
Hey, @lean vapor
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
!ticket
Hey, @lean vapor
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
its blocked by n admin
why
well i cant play with people shooting at safezone.
Thats because its bugged , will be resolved asap
i find this very annyoing @raven mist
i try to enjoy your server but when this is what i have to face 1 day into wipe
we died cause of that tho
Nope. Thats why im telling you to appeal on bans.rustoria.co
I have? it takes up to 3 days... should never have been banned in the first place
🦨
it sucks beeing banned when you did nothing and your base slowly decays in the mean time
