#support

1 messages · Page 1447 of 1

robust walrus
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Are you in Rust right now?

snow temple
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@robust walrus yea we about to get raided by him and his russian zerg

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@robust walrus he is hacking hard

robust walrus
snow temple
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@robust walrus im there

languid terrace
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I understand, but it was the same yesterday for the whole day, and it's the same today, the whole day, the server crash yesterday fixed the issue

raven mist
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Yes but wouldnt you want a permanent solution?

sly violet
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But its also wise to do temporary solutions for now and solve the issue during weekdays otherwise the wipe is ruined am I wrong?

raven mist
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I mean i get the frustration, but its forwarded. Im not gonna just say that for nothing... Its worked on pretty sure!

languid terrace
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Like i said, a server restart fixed it for the rest of the evening yesterday

snow temple
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@robust walrus yo

pulsar lantern
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someone mute this acstwutwut guy on small he was funny but now hes spouting shit and putting me to sleep

robust walrus
pulsar lantern
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ruining my experience

languid terrace
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this is a joke now

snow temple
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@robust walrus is any admins on the server

robust walrus
upbeat lark
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Restart eu main, really laggy

snow temple
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@robust walrus u dont have any contact with him?

bleak horizon
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Please restart the server RUSTORIA EU MAIN

robust walrus
snow temple
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@robust walrus its not easy to be patient they are rocketing our base

desert laurel
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Need support from a possible cheater

robust walrus
marble mantleBOT
#

Hey, @desert laurel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

desert laurel
#

for*

near halo
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hi

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i have new acc on rustoria 5X no bps

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(rust acc) but i have discord linked to mine old one could i somehow leave this ?

tawdry jetty
waxen knot
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!ticket

marble mantleBOT
#

Hey, @waxen knot

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

humble hornet
#

/ticket

marble mantleBOT
#

Hey, @humble hornet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

humble hornet
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hi, is it possible to change my vip from 1 server to another?

snow temple
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@robust walrus yo

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@robust walrus its takes too long now

tawdry jetty
snow temple
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@tawdry jetty its not easy when they are shooting us with rockets, they are hacking

tawdry jetty
snow temple
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@tawdry jetty its just crazy it been hours

digital haven
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it says i am banned for exceeding group limit of 3 but i never had more then 3 in my group

humble hornet
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you can;t chnage groups whenever you want

digital haven
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i didnt, maybe it was because i gave a bunch of stuff away at outpost idk, or i gave my base away

tawdry jetty
marble mantleBOT
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Hey, @digital haven

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

tough bane
digital haven
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the review says 1-3 business days. i just wanted to play this wipe but i guess not

white kiln
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I made a report

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please check this guy on rustoria medium

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N7 Full cheating in a raid base while we are getting raided typical chinese zerg bag in cheater

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Tongky is his name "/ticket" takes 2 yrs to get answered

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and its so lame they raiding us cant do shit full cheater

balmy wind
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I made 4 reports on Zeus 5x thru out the night and day preformante is tracking me thru my wall every where I went I seen his gun clip thru the wall and follow me pls help is there no admins on zues 5x or sumn

hard oyster
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Hi guys, where i can contact with admin?

robust walrus
marble mantleBOT
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Hey, @hard oyster

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

hard oyster
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where i can appeal ban?

snow temple
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@robust walrus this is getting crazy 2 h now

south glade
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/appeal @hard oyster

marble mantleBOT
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Hey, @hard oyster

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

robust walrus
near halo
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HI is it possilbe in RTG-UKN.... in FFA AK .... the loadout save i mean the holo on the ak ?

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it will be very nice 🙂

barren sorrel
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Hey, I was banned on Rustoria.co EU for hacking even though i was not. I'm wandering if admins even review i report before they ban you. I was playing this server around 3PM today with other people, I do not understand why i was banned because i did nothing wrong under the circumstances. I have no vac ban on record and i have 810 hours on rust. Like i said I'm pretty sure they don't review a ticket on people. Please unban me so i can get on the rust grind again. My friends also got punished by playing with a ''hacker association'' which is not even right, he has 4,000 hours on record, so please unban me because i have done nothing wrong. We would love some help.

snow temple
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@robust walrus U need to get a admin they are prefrieing everything

pseudo bear
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You would have to appeal you ban mate

south glade
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/appeal @barren sorrel

pseudo bear
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/appeal @barren sorrel

marble mantleBOT
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Hey, @barren sorrel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

#

Hey, @barren sorrel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

barren sorrel
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Will the appeal come back to you in a discord msg?

stiff stag
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THERE IS A CHEATER

pseudo bear
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Hi @stiff stag please use the /ticket command ingame

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/ticket @stiff stag

marble mantleBOT
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Hey, @stiff stag

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

snow temple
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@raven mist yo

near halo
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@barren sorrel i've been waiting for over 12 houors now

raven mist
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@snow temple hello

barren sorrel
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I'm not an admin dude

snow temple
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@raven mist there is a hacking clan trying to raid us. he is esping and evrything. I reported for 4 h ago nothing happend

near halo
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i know, just telling you what to expect. its saturday

raven mist
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What server?

barren sorrel
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oh right, thanks

snow temple
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@raven mist rustoria eu main

raven mist
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What is your ingame name?

snow temple
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@raven mist can u come to wating for support

raven mist
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Im not on pc unfortunatly, but what is your ingame name? So i can check your ticket

snow temple
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insallah

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he is locking

raven mist
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You should have received an answer on your ticket

snow temple
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whre

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i havent

jagged ermine
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Shenz are u able to talk to me in the support voice call

raven mist
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Im not on pc atm but feel free to dm me

snow temple
raven mist
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@snow temple you should have received an answer , check /ticket list

snow temple
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@raven mist can i talk to an admin pls

stiff stag
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Shenzzy

raven mist
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I am an admin?

hollow compass
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@stiff stag make a ticket in game please

uneven spoke
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How can i appeal my ban?

stiff stag
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There is a cheater and yall dont respond to my previous

raven mist
hollow compass
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@stiff stag have you checked your replies on ur ticket

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Well, the better question is, how long as it been since you made it?

barren sorrel
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We need help in the support chat

marble mantleBOT
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Hey, @barren sorrel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

iron lantern
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I need to talk to a admin. I got banned from Rustiora servers because my account got hacked and it was used by a cheater. Please @lean cipher if you get this

turbid plume
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!appeal

marble mantleBOT
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Hey, @turbid plume

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

iron lantern
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i can't login via steam

lilac venture
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How tf did Skye get unbanned

hollow compass
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@iron lantern Why cant you?

iron lantern
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I don't get gmail msg

hollow compass
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Do you need that to login to your steam account?

near halo
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wait why do i not have vip role

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!appeal

marble mantleBOT
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Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

vernal bramble
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why cant i join rcs without a vpn?

hollow compass
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@vernal bramble Speaking to you in voice^

near halo
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yo

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why did one of your admins ban me for the reason : take a break and then unbanned
me????

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like i cant submit an appeal even anymore i only wanna know why i got banned in the first play and then unbanned

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clearly one of your admins in admin abusing

rapid shale
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BRO WHY AM I BANNED

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it says take a break banned for 4 days 20 hrs

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dude wth can i get a unban

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I didnt do anything

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bro i keep getting banned wth

modern pawn
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yo so we just crafted gun powder with like half a box or more worth of sulfur and all of that is gone becuse of the server crash

rapid shale
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i didn’t do anything i was just sitting in base

near halo
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same bruh

rapid shale
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server crashed???

near halo
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wtf

rapid shale
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i got on and i got banned immediately

near halo
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bro i got banned for no reason??

safe spear
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any admin here?

potent igloo
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!appeal

marble mantleBOT
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Hey, @potent igloo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

safe spear
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my friend got banned and it says play with cheater

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can any admin check for me?

hollow compass
#

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

#

they need to do that:)

safe spear
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k

hollow cosmos
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@near halo

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/verify

marble mantleBOT
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Hey, @hollow cosmos

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

near halo
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yo why yall false banning people

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wtf this is rediculous

modern pawn
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yo so we just crafted gun powder with like half a box or more worth of sulfur and all of that is gone becuse of the server crash

near halo
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already did

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this is rediculous

near halo
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/ticket

marble mantleBOT
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Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
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/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

safe spear
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what do i do now?

near halo
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this is rediculous we got banned cause we talked to someone who has friends as admins and they just banned us for no reason

zealous kettle
safe spear
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@zealous kettle

safe spear
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would you check it for me? i already did the sign up of unban

near halo
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let us know why we were banned

zealous kettle
safe spear
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fine ty

rapid shale
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yo

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spoofy

near halo
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spoofy

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can we vc?

zealous kettle
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Not home at the moment, and won’t be for quite some time.

near halo
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any other admins that can vc?

safe spear
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@zealous kettle who is the banning admin? ill go ask him ty

neon coyote
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There are tickets in the queue, you will be contacted when your ticket is under review.

tawdry jetty
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!appeal @eternal aurora

marble mantleBOT
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Hey, @eternal aurora

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

stoic gust
#

/verify

marble mantleBOT
#

Hey, @stoic gust

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

silver jacinth
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is it possible to get mod faster? got raided by hacking zerg with 0h gameplay with perfect recoils and stuff 😄

near halo
silver jacinth
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did it

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amazingly perfect players with 0h past 2 weeks 😄

near halo
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An admin will look into it as soon as they can. You can see if it has been responded to by doing /ticket list ingame

rapid shale
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yo is anyone looking at the support messages

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what if im raided bro

silver jacinth
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im jsut chilling in my raided base while those penguins trying to shoot me trough walls PepeHugTeddy

rapid shale
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😔

near halo
rapid shale
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i did

silver jacinth
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damn :DD i like when dudes 0h goes pro mode

lunar scroll
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I accidentally requested to be unverified and would not like to unverify myself

stone oar
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/ticket

marble mantleBOT
#

Hey, @stone oar

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

pastel quail
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tt/

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can i have an admin on support please

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support channel

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voice

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@near halo

near halo
slate ingot
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How long for ticket response? cheater on eu long and even admitting it in chat saying its facepunch / EAC fault for him cheating...cmon ban him please

near halo
odd sluice
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I need to speak to an admin or mod

near halo
odd sluice
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I was playing on US main last night and had no issues, i just brought vip for 30 days and now when I tried to connect twice a message pops up saying " disconnected; play elsewhere "

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My ingame name is sex pastor

near halo
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are you banned from server?

odd sluice
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i have no clue

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Thats what i'm trying to find out

near halo
#

yo

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you are banned

odd sluice
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For what

near halo
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how do i buy kits on this server their is no option

vagrant ermine
#

A hacker from yesterday is back on EU Med.

odd sluice
#

Big grin, What did I get banned for/

near halo
neon coyote
#

The appeal will give you more information

odd sluice
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oki doki

near halo
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any help

near halo
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the server isnt their

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what server you playing ?

odd sluice
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How am i meant to fill this out??

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I have 0 clue on why I got banned. Is it a perma?

near halo
near halo
odd sluice
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If I don't get unbanned can I atleast get a refund?

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on my 30 day vip

near halo
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everything related to vip you should contact luke

odd sluice
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How do i do that?

near halo
marble mantleBOT
#

Hey, @odd sluice

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

odd sluice
#

chur gurl

near halo
#

hey @near halo what server you playing ? becouse all the server are there

odd sluice
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how long will it take for it to be reviewed

#

?

near halo
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1 to 3 business days

odd sluice
#

omfg, this is a game homie. I just wanna play. It's a sunday and I wanna atleast play on the server

near halo
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i know you wanna play but you should understend too that everyone have his own life, so have job to do, that the extimated time for recive a reply

odd sluice
#

aight fair enough.

lunar scroll
#

/verify

marble mantleBOT
#

Hey, @lunar scroll

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

near halo
#

can i have admin support

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can i vc with an admin?

hollow compass
#

@near halo you were all ready told what to do

near halo
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i already did all that bruh

hollow compass
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Then you must wait for it to be reviewed

dapper yew
#

were you report cheaters to admins?

raven stump
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@hollow compass

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i need to report a cheater that got unbanned after being banned

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@zealous kettle

wispy dirge
marble mantleBOT
#

Hey, @dapper yew

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

marble mantleBOT
#

Hey, @raven stump

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

odd sluice
#

could I get someone to talk to

wispy dirge
#

@raven stump the best way to report the person is going to be with a ticket and F7 report.

wispy dirge
dapper yew
#

he got un f7 somehow

odd sluice
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i've already had big grin sort me out but I would just find it easier talking to someone or an admin

dapper yew
#

he was banned and i got the notification then he got back on the server

odd sluice
#

I was banned last night for an unknown reason

wispy dirge
# dapper yew he got un f7 somehow

F7 goes to Facepunch, so if they have unbanned him it must have been for a good reason. If you feel that they are cheating again, please use /ticket AND F7

wispy dirge
odd sluice
#

yup

wispy dirge
#

Perfect, You are welcome to wait in the waiting for support and jam out to the fire music, if an Administrator has some free time they will drag you into a private chat, beyond that you will need to wait for an administrator to review your case.

odd sluice
#

ok, cheers man. Do you know when any are available or online? I kinda need to get my ass on there.

wispy dirge
#

I don't sadly, I do know they they are really busy with tickets and checking out cheaters on the weekends, as that is the busiest time.

I know it sucks to be banned and not be able to join, just give them a little time to get you sorted.

pearl forum
#

how longs does this waiting room take?

vagrant ermine
#

There's no real set amount of time

#

Just until someone is free to help

west osprey
#

@pearl forum @balmy cypress

grand knot
#

Banned on eu main, I do not know what this is related to, but I am ready to pass any checks. And in general, before you ban it, a request for verification should come, it slightly spoiled the impression of the server.

#

Where to apply?

neon coyote
#

/appeal @grand knot

marble mantleBOT
#

Hey, @grand knot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

raven stump
#

i need to talk to support immeditaly

#

i got a video of a cheater

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i just sent a ticket

vagrant ermine
#

who is it boz

raven stump
#

RICK on rustoria medium

#

US

neon coyote
#

/ticket @raven stump

marble mantleBOT
#

Hey, @raven stump

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

raven stump
#

i did the ticket

neon coyote
#

attached video to the ticket?

raven stump
#

i have two videos tho

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so do i sent twice

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can i just DM you the video links

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the second ticket is the one where he cheating on teh server and the first one is on UKN

spare widget
#

@raven stump You can include two links and explain them in a ticket. Usually unlisted YouTube videos are the best or Streamable

raven stump
#

oh i used media fire

rapid shale
#

i swear bruh all you admins be lacking on looking at the ban report things

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like bro i farmed to much

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i had guns and all dat shit but you guys be lacking

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i thought this server was good

#

CAN YOU GUYS FUCKIN DO SUM SHIT BRO LIKE IM PROBABLY ALREADY RAIDED BRUH

#

Im tryna fuckin play fuck all you admins doin bruh

wispy dirge
#

Coming in here and demanding someone look at your appeal will not help your case, you need to understand that there are a lot of appeals, the admins ALSO have to look into player tickets for reported cheaters.

Appeals are looked at anywhere from same day to a few days out depending on workload, they are also humans and have lives outside of Rust, please be patient and check https://bans.rustoria.co/ for an update, as I see you don't have your account linked to Rustoria's Discord.

rapid shale
#

is it linked now ???

near halo
#

are vpn's allowed while playing on servers

wispy dirge
rapid shale
#

it is

wispy dirge
near halo
#

im getting kick banned or some shit for group limit

#

okay cool, I use it because im in public wifi and ive heard about people getting bans because of using a vpn

#

i need our team wiping

wispy dirge
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

wispy dirge
rapid shale
#

all these admins lacking bull river is actually paying attention but he cant do nun

wispy dirge
# rapid shale all these admins lacking bull river is actually paying attention but he cant do ...

They are far from lacking, they are busy doing their duties, I get you're frustrated, you did a lot of work and you don't want to lose your stuff, but please take it easy and wait for them to review your case, go hit the aim train server, go get some water and take a walk or something.

Trust that they will get to it and that they are not ignoring you, if an admin banned you and not the server, the admin who banned you will be the one to review the case.

Just give it some time.

near halo
#

dont mind lingy hes only 12

#

pingy*

wispy dirge
near halo
#

it says on the website im not banned

#

but cant log in to the game it kicks me for group limit exceeded

leaden pulsar
#

hey there if i got vip last month at june 4th. does that mean ill have it till july 2nd?

#

i just want to make sure ill be good for wipe day

tawdry jetty
#

A good way just to verify and know for yourself, and the future.

near halo
#

hi

leaden pulsar
#

thanks

near halo
#

ch eater in 10x idid a ticket please ban him hes rage cheating

tawdry jetty
near halo
#

did he rage cheating and eac not doing shit wtf

#

he jump shoot everone

leaden pulsar
near halo
#

Dead ass half the severs calling out a cheater

#

Hey fbi

leaden pulsar
#

nvm found it thx for the help @tawdry jetty

wispy dirge
true charm
#

i just got banned for exceeding group limits bc some person gave me his base codes can i get unbanned. this is on the 5x no bp us

marble mantleBOT
#

Hey, @true charm

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

grim bison
#

Just got banned because i said pakistan

wispy dirge
#

@true charm you will need to send in an appeal.

true charm
#

ty

wispy dirge
#

The ban is usually 12 hours give or take, but you are welcome to appeal it.

leaden pulsar
wispy dirge
leaden pulsar
#

filter is kinda fucked i got muted last wipe for asking n,i,g clan was online. at the time i didnt think too much of it but after i got muted i realized

compact cove
#

there is a hacker on the 10x shooting thru walls and aimbot

leaden pulsar
#

should prob make it a bit less sensetive imo since if people really wanted to use raciel slurs they would just use , or greek letters

wispy dirge
marble mantleBOT
#

Hey, @compact cove

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

wispy dirge
near halo
#

Shut yo bitch ass up

wispy dirge
#

If you feel that the filters need an adjustment @leaden pulsar feel free to suggest it in #feedback-suggestions

leaden pulsar
#

welp anyways after that i tryed to appeal but was told to go on some website or somthing but tbh i just waited it out

wispy dirge
plain drift
#

HI CAN WE GET SOME HELP

#

caps sorrry

#

weve been in support channel for almost 20 min

near halo
#

guys please 10x theres a cheater what is wrong with this anticheat

grim bison
#

My ban says its done but wont let me connect

pine gull
#

help please

#

got banned for exceeding limit ofgroup and i didnt even load into the game yet

near halo
#

i was just about to buy from website too i play eu one normally but switched servers im a big donator already

#

i wouldnt donate so much to rustoria if i was tryna fuck up

#

can i get some help to get my clan unbanned

wispy dirge
near halo
#

5x no bps us

#

we have a 3d ban but we legit kicked my old account just to invite my new one

#

i was on the wrong steam

wispy dirge
# near halo 5x no bps us

Wipes tomorrow, so if an admin does not get to your appeal by tomorrow at 1PM EST, you will be unbanned then.

#

Check the site for your ban again in about 20 min or so to see if it has been updated.

near halo
#

it just wiped today?

#

like 8 hours ago

wispy dirge
#

🇺🇸 No BPs 5x
IP: connect nobps.rustoria.us:28015
Wipe Schedule: Wed @ 3PM EST & Sun @ 1PM EST
Map Size: 3750
Clan Limit: 8

rancid girder
#

banned for group limit i literally joined this monkey for 2 seconds

#

good wipe was fun

near halo
#

its the trio one

#

not the team limit 8

pine gull
#

ddr same thing happened to me

near halo
#

trio 5x

wispy dirge
# near halo trio 5x

Ahhhhh, check the site in about 20 min or so, the appeal needs to be made on the site so the admins will see it and can take care of it.

near halo
#

when i made one said i wasnt banned

#

but on rust it says 2d ban

rancid girder
#

@west osprey save these kids im not getting back on for the wipe just unban them lmao. i joined them for 3 minutes

west osprey
plain drift
#

@west osprey can you join support channel?

pulsar stirrup
#

is there a reason why i cant move in game?

#

i can spawn in and look around

#

i can f1 kill

#

but i cant move

#

cant interact with my hot bar or nothing

plain drift
#

@west osprey can you help me

coral bronze
dry magnet
#

bro

#

staff

#

716058634026745876

#

I can screenshare if u think it is inspect element

pulsar stirrup
#

i had to full restart and join a diff server tand come back

near halo
#

help rust eac authentication timed out 1/2

wispy dirge
#

I'm also having the same issue, I just can't reboot my PC 😉
Give those a shot.

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

coral bronze
pearl forum
#

@west osprey @balmy cypress hasn't responded to me yet, but if possible can I just credit back?

west osprey
pearl forum
#

alrighty

spare echo
#

How do I appeal a ban?

odd sluice
#

@west osprey sorry for @ ing you but i just want to know why i got banned. Just the reason would be nice. Please man

west osprey
marble mantleBOT
#

Hey, @spare echo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

marble mantleBOT
#

Hey, @odd sluice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

odd sluice
#

Bruh, so there is no way of finding out until it is appealed?

wispy dirge
near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

rapid shale
#

BRO I AM LITERALLY BANNED FOR WHOLE WIPE I WAS SITTING IM NEIGHBORS WITH THID DUDE AND HE SAYS WE ARE DOOR CAMPING HIM FOR 8 HOURS

#

bro fuck this

marble mantleBOT
#

Hey, @rapid shale

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

rapid shale
#

bro i already did that

wispy dirge
# rapid shale bro i already did that

You just need to wait, Pingy.

Coming here and talking about it will not help your case, if anything it would make the admins not want to look into it quickly, show some patience, be chill, and just give it some time.

Anyone who has been banned has been where you are, you want to get back into the game, play with your friends, have fun etc... but you just need to give it some time.

rapid shale
#

bro i already got the message that ill be banned for the whole wipe

#

for living next to someone wtf is that

candid panther
#

Then stfu crying and get on with it, you clearly done more than be a neighbour

celest lily
#

any admin there??

wispy dirge
wispy dirge
rapid shale
#

rip da wipe

shrewd night
#

how do i report someone

marble mantleBOT
#

Hey, @shrewd night

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

misty scroll
#

!appeal

marble mantleBOT
#

Hey, @misty scroll

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

Hello

#

I cant unlink the discord from the rustoria link what do i do

topaz echo
#

!appeal

marble mantleBOT
#

Hey, @topaz echo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

exotic thistle
near halo
#

Oh ok

neon coyote
#

yeah we don't interfere with gameplay sorry

lusty hazel
#

Hi guys, I bought Rust yesterday and was looking forward to playing with my friends. I have a Bloody mouse for 2 years already and I didnt know they were baned. I dont really want to buy a new mouse, is there anything I could do?

dark radish
#

if you have the latest update for the software, it disables the macro thing so you can play

lusty hazel
#

so i just have to download latest bloody software

dark radish
#

download the latest bloody 7

lusty hazel
#

thanks

dark radish
#

np

still obsidian
#

panty209 is cheating extremely hard on us main vanilla

jagged birch
#

make a ticket in game

#

/ticket

marble mantleBOT
#

Hey, @jagged birch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

need admin, rustoria us main

exotic thistle
near halo
#

dude sitting in the safe zone killing people and his teamate is looting. he is in a spot where outpost cannot kill him so him and his teammate are getting a shit ton of loot and there is nothing we can do to stop it

exotic thistle
near halo
#

they do when someone is clearly breaking the rules and fucking up other people's experience

slow maple
near halo
#

outpost us main,

slow maple
# near halo outpost us main,

But if you are in a safe zone no one can kill you. If you die leaving or entering outpost... well that’s part of the game. Not against any rule

near halo
#

it is exploiting to sit inside of safe zone where you cannot die and still be able to kill people no?

slow maple
#

You can’t pull out your gun in a safe zone.

#

You can run in and you have 5 seconds to put it away

still obsidian
#

its not an exploit lol they are just camping the zone man. its part of the game brotha

near halo
#

you have time before they shoot you to disarm. he is hiding behind a building INSIDE the safe zone so outpost cannot kill him, nor can we because you dont take damage in the safe zone.

slow maple
#

In the clip your friend sent there is no proof of this guy hiding in a corner shooting from outpost. If that’s the case best advice I can give you is make a ticket an we will have an admin come watch.

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

did twice, no response\

slow maple
#

Well me personally I don’t see a rule being broken here. Nor do I see an exploit. But I’m not an admin. Just have to hang tight and wait for an admin to review the ticket and they will make a decision.

wispy dirge
#

If outpost is shooting them then they have an aggression timer and are not waiting for it to go away before getting close to outpost, this isn't an exploit, it is people not waiting out their timers before running too close to outpost.

slow maple
#

I understand what they mean now. They didnt explain it very well. But they made a ticket thats all they can really do at this point

jagged birch
#

make a ticket

#

/ticket

marble mantleBOT
#

Hey, @jagged birch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

#

Hey, @cedar peak

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

halcyon shoal
#

/ticket

marble mantleBOT
#

Hey, @halcyon shoal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

jagged birch
halcyon shoal
#

anyway i get an appeal looked at asap

lusty matrix
#

how to connect discord to the game

jagged birch
lusty matrix
#

doesnt work

bleak horizon
#

any support here?

raven mist
#

@bleak horizon Whatsup?

halcyon shoal
#

any way i could get some help

raven mist
#

Whatsup @halcyon shoal

halcyon shoal
#

would it be possible to get an appeal looked at

raven mist
#

Your appeal will be looked at asap yes

#

When did you appeal?

halcyon shoal
#

about 5 min ago

bleak horizon
raven mist
#

@bleak horizon u 100% sure about that?

bleak horizon
#

yes

raven mist
#

@halcyon shoal appeals take 1-3 business days

halcyon shoal
#

but my base will decay

bleak horizon
#

@raven mist i think u should check whats up with cargo event there

raven mist
#

@bleak horizon we'll check it out thanks

halcyon shoal
#

can i speak to a supervisor

#

is this how the person who made the first automated hotel in rust and brought it to rustoria is going to get treated

#

ill take my hotel else where

near halo
#

M3RKAREN

bronze stump
#

@halcyon shoal How can I help you?

halcyon shoal
#

Would it be possible to expedite an appeal

bronze stump
#

No unfortunately, you're gonna have to wait your turn. Appeals take 1-3 business days for a response and are dealt with in chronological order.

#

@halcyon shoal

halcyon shoal
#

ok

bronze stump
#

Any other questions?

halcyon shoal
#

no, but im pretty upset

bronze stump
#

I'm sorry about that unfortunately, you're just gonna have to wait until your appeal is responded to.

halcyon shoal
#

ill just take my hotel to rustafied

#

because this is so unprofessional

near halo
#

i play on the eu 10x server can build a hotel without it being concidered 'teaming' - its a 5 man server

ancient pulsar
#

@near halo i would recommend personally messaging an admin or moderator

near halo
#

okay

ancient pulsar
#

@halcyon shoal one thing to keep in mind, for NA's it is still very early so please stay patient and expect a response fairly soon

halcyon shoal
#

thanks, i appreciate you. very frustrated that I was banned for an accusation rather than proof

#

and i cant play the server i literally worked all night for

ancient pulsar
#

fair enough, another alternative could be join waiting for support channel

halcyon shoal
#

and it will decary

ancient pulsar
#

there is an admin that is helping someone right now but maybe they can get with you shortly

near halo
#

but i thought only the issuing admin can look at the ban appeal? what would be the odds

halcyon shoal
#

well it happened within the last few hours so

near halo
#

No one is talking to you lol

#

lol racist boi

#

sheesh do you think i care

ancient pulsar
#

please, this is not the channel take this to dms

near halo
#

For what are you mad little racist boi

#

prob you are 10 years old and mad asfk because your dad left you without coming back

#

bruh @ancient pulsar you are chat moderator this man is racist as fuck

ancient pulsar
#

im working on dealing with it

wispy dirge
#

@cedar peakUnless you need support. take it to #general

raven mist
real wolf
bleak horizon
#

there are still no cargo event on eu main

barren sorrel
#

Someone help in support chat ASAP

bronze stump
#

@barren sorrel How can i help you?

barren sorrel
#

Were in support cha

#

chat#

bronze stump
#

Oh i misunderstood, Sorry. Please patiently wait for an admin to drag you into a support room.

barren sorrel
#

Alrighty

peak bloom
#

where can i send support ticket?

proven crescent
#

!appeal @peak bloom

marble mantleBOT
#

Hey, @peak bloom

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

bleak horizon
#

hello, there are still no cargo event on eu main 15hrs+

bleak horizon
#

@raven mist did u check cargo problem? wtf?

near halo
#

the wheel clearly hit a 1 but it didnt payout it thought it was a 3 and i lost all my scrap

#

wtf i even have a clip of it

formal walrus
#

yoo is it not allowed to give ur stuff away on a trio?

near halo
marble mantleBOT
#

Hey, @peak bloom

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

vast wharf
#

!ticket

marble mantleBOT
#

Hey, @vast wharf

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

vast wharf
#

try restarting pc?

#

idk

vocal horizon
#

yes i tried

near halo
#

!appeal @barren sorrel

marble mantleBOT
#

Hey, @barren sorrel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

bleak horizon
#

hello, support here?

stone flicker
#

Cheater on EU medium, looking for supp

marble mantleBOT
#

Hey, @stone flicker

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

stone flicker
#

/ticket

marble mantleBOT
#

Hey, @stone flicker

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

wtf dude we were in our base chilling

#

someone just came over and foundation wiped us with /remove

hardy vault
#

Im banned from 3x no bp us for hacking

#

if someone could explain how in the hell im hacking that would be lovely. IM a new player how do you get me mixed up with a hacker. that doesnt make any sense. if you were spectating me then what makes you say im hacking because i sure as hell know my aim and recoil are ALL over the place

#

bs

#

YOU DENIED my appeal. HOW TF

west osprey
hardy vault
#

ban evaison>

#

explain

west osprey
# hardy vault ban evaison>

This means you are either evading a ban on another account that was placed by us OR you have a ban on another account from EAC

pseudo sphinx
#

i hope you guys get paid to be staff in this discord god bless you all

hardy vault
#

Are you serious, explain to me how im ban evading i just made this account after getting a steam card. Ive been wanting to play rust for ever are you serious....

west osprey
hardy vault
#

... ok how is this not true if im banned i want a full explaination so whatever i did, i dont do again..

raven mist
west osprey
hardy vault
#

I dont have a game banned account. thats the thing

#

do you want me to screen share omg

#

I can assure you, im not hacking, and never hacked...

#

You still dont have proof that im ban evading in some way

west osprey
hardy vault
#

Your treating me like a hacker wtff

#

All im seeing is accusations

west osprey
#

We are not required to provide proof to the players.

hardy vault
#

Thats not fair man, all i can say is i wasnt hacking dude, idk what else to say. I play legit and get banned. cool beans

naive bolt
#

admins

hardy vault
#

how longs the ban?

west osprey
west osprey
naive bolt
#

um i was supposed to get unmuted in gamechat but ive yet got unmuted

#

said by multiple admins

west osprey
naive bolt
#

ok

hardy vault
#

Wow dude thats crazy. why cant you just unban me ya know. im not cheating, im not harming anyone, all i was doing was holding a church service in Q3 with the boys and you slam me with a ban hammer for a stupid reason

jagged birch
#

what does the ban say

hardy vault
#

Do you want to screen share my pc is litterally brand new idk what else to say.

west osprey
jagged birch
#

no what is it a EAC or admin ban

near halo
#

a game ban *in rust, right?

hardy vault
#

its admin ban

west osprey
jagged birch
hardy vault
#

Right

west osprey
jagged birch
#

then tough luck

hardy vault
#

yeah but i can prove to you im not cheating

near halo
#

i got a game ban in dota 2 (not for hacking) so i was wondering if this would carry over to other games

west osprey
near halo
#

has nothing to do with eac or even vac, its just their new system

hardy vault
#

I have another account on my OLD pc

jagged birch
hardy vault
#

would that affect this?

jagged birch
#

if it is same account no

hardy vault
#

Theyre saying otherwise panda

#

Am i going to be banned on all servers?

candid panther
#

Yeah you are 😂😂😂

hardy vault
#

Why?

candid panther
#

Rekt

hardy vault
#

rekt?

candid panther
#

Cos you’re a shitter

fallen girder
#

can someone log onto 10x rustoria eu and mute these guys there spamming chat,

candid panther
#

Now you say I have an old account after saying you never cheated

ruby pumice
#

Please explain to me what to do in such situations, when you are looking for adequate teammates, playing with different people, not suspecting that a cheater is playing with you, do you get a ban?

hardy vault
#

I do have an old account its litterally on a DIFFERENT PC

candid panther
#

Which is linked to yourself therefore you admitted to ban evading

hardy vault
#

i can litterally show anyone who is concerned like its got no cpu cooler and is sitting at my feet

jagged birch
candid panther
#

Good job enjoy your day

hardy vault
#

So your saying im ban evading even though i have a new pc, how are you even linking my old pc to my new one? its a different pc

ruby pumice
#

@jagged birch and what to do if you don't know who cheated? maybe I'm currently playing with the data of a person who has been banned, and you still do not suspect that he is not clean?

west osprey
west osprey
exotic thistle
hardy vault
#

idk bro let me go check god damn, i told you i havent played that account for years, i gave it away to a friend.

west osprey
hardy vault
#

No because i didnt even have rust on this account

#

That* account

#

im messaging him

west osprey
#

Listen dude, it doesn't matter.

hardy vault
#

Really... how am i gonna play on rustoria 3x no bps then? its the only 3x no bps server that has population dude.

woven mortar
#

Rustoria eu long is down and it's already been like 10 mins

west osprey
#

You have an account that is banned 100%. You can not play on our servers anymore.

hardy vault
#

i dont have one tho. i dont have an account that is banned

ruby pumice
#

@exotic thistleI understand. and ask people before playing with them if they are fair. and always try to keep track of the accounts. but then the situation turned out that he got into the team in which the cheater was playing.

west osprey
candid panther
#

You absolute tool

hardy vault
#

you dont even know my situation bro. 1 im not hacking and never hacked

west osprey
woven mortar
candid panther
hardy vault
#

ok ill try later then because im not done with this bs man. im consistent because im being honest.

west osprey
west osprey
ruby pumice
#

@west ospreyWhat evidence should there be that you are playing the first game with a cheater or a person who was previously blocked and has a multi-account in order to prove in the future that you are not guilty?

hardy vault
#

I wasnt playing with a cheater html

#

theyre saying i am the cheater

candid panther
#

He was the cheater

near halo
#

hes asking for himself

hardy vault
#

oh

ruby pumice
#

@hardy vaultI ask for my situation

candid panther
#

Yeah it’s not all about you

hardy vault
#

yeah sorry mb

west osprey
hardy vault
#

just so you know im playing the server rn lmao gl finding me now

ruby pumice
#

@hardy vaulthow can you be on the server if you are blacklisted?

west osprey
ruby pumice
#

honest people would not prove with words but would provide proofs)

naive bolt
#

hi

faint sky
#

i need a admin

raven mist
#

@faint sky whatsup?

faint sky
#

i got banned and either would like a full refund for what i spent my money on or to be unbanned

real wolf
dull bobcat
#

us main down ?

indigo rune
#

us main go down?

dull bobcat
#

hello any admins ?

#

<@&274971100184576010>

indigo rune
#

@lusty basin

hardy zinc
#

theres a cheater on US Long

indigo rune
#

no i was on main

hardy zinc
#

his name is :) and hes using esp

west osprey
#

We're looking into US main!

dull bobcat
#

thank you

indigo rune
#

thanks!

near halo
#

cheater named no mercy us main

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

shutup bot

indigo rune
#

well make a ticket

#

lol they deleted his comment

real wolf
#

👀

indigo rune
#

ooooooofffffffff

stuck cloud
#

when will main be up

spare echo
#

do yall just deny ban reconsiderations automatically or do you actually look into it? this is bs man.

raven mist
#

Main is booting back up

indigo rune
#

ty

#

for the update

south falcon
#

chop chop

indigo rune
#

tryin

#

its up

nova cloud
#

need help with cheaters. ticket submitted a while back but no response. can i speak with someone please

barren sorrel
#

hi, when i was banned im pretty sure i was IP banned because my brother plays rustoria and he was banned too. Any help?

tacit current
cyan rose
#

pls admins read the tickets fpr 10x there are 2 groups obvious cheating i got a video of the,

indigo rune
#

is there no admin monitoring chat on us main?!?!?

carmine hamlet
#

i keep getting an error message when trying to join

#

"object distance not set to an instance of an object" how do i fix this

#

<@&393554009799000064>

#

<@&274971100184576010>

#

@raven mist

raven mist
carmine hamlet
#

?

tacit current
carmine hamlet
#

ive never had this problem before

#

just when joining this server

raven mist
#

!gamefiles

marble mantleBOT
raven mist
#

try this ^

carmine hamlet
#

all files are validated

#

@raven mist

raven mist
#

did it work now?

carmine hamlet
#

yes thank you

raven mist
#

awesome

cursive vale
#

how do i go about talking to a higher up

raven mist
#

Why is that needed?

earnest patio
#

i need help

raven mist
#

Whatsup Jordan?

earnest patio
#

so about 30 min to an hour ago i bought elite on the us 5x no bps ive restarted my game twice now and still dont have perm

raven mist
#

hmmm, Check this out with @balmy cypress please , he will be able to help you out

earnest patio
#

dm him?

raven mist
#

Yes

earnest patio
#

sounds good

#

also i just joined the dc so where do i verfiy myself?

sour barn
#

aye this waiting dj is soothing but i need to talk to an admin 🙂

marble mantleBOT
#

Hey, @earnest patio

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

raven mist
earnest patio
#

pls answer luke 😦

hallow stump
zenith stone
#

lmk whoever can help me swap vip from servers to another!

#

waiting in support

pastel kernel
#

Hey I have a problem I can't stand up on any Rustoria server and respawn in any bag do you know how can I fix that ? On other servers everything works perfectly

hallow stump
grand oasis
#

Whats the reward for boostibg the server?

near halo
marble mantleBOT
grand oasis
#

Ah ok thx

fallen aspenBOT
#

You do not have permission to use this command!

tulip rain
#

When will map vote come out

hot tundra
#

Tc just despawned with all the tc loot in it gone, is that the work of a cheater?

#

Nothing else, just the tc randomly popped next to me and didnt drop a loot bag

#

It was fucking loaded

robust walrus
#

!ticket

marble mantleBOT
#

Hey, @robust walrus

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

hot tundra
#

All our upkeep and all was in it, gp, sulfur

minor tangle
#

We need suppot asap

raven mist
#

You had externals?

robust walrus
near halo
#

is a vpn allowed on these servers?

indigo rune
#

us main down again

#

ok nvm i got kicked for no reason

near halo
#

!appeal @silk barn

marble mantleBOT
#

Hey, @silk barn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

how do i put a pic from the internet using the sil command on 5x trio? its says syntax error. am doing ./sil url

#

i have vip too

neat pumice
marble mantleBOT
#

Hey, @near halo

Let's say you have a very cool picture you want on a sign.
You download it to your computer, like this one for example (First picture below)
https://files.rustoria.co/schaadt/44853d59-1538-44ad-a968-8f3b0550e6b2.png

Then you go to a website like https://imgur.com/upload and upload the picture.

Once you have done that, you press "Get share links" in the menu and choose "Copy Link" on the top one (Second picture below)
https://files.rustoria.co/schaadt/78543e02-a8fb-4f9c-b9cb-5a4809987b2e.png

Then you get a link that looks like this https://imgur.com/aPMyUIY
Then simply add .png to the end of it so it looks like this https://imgur.com/aPMyUIY.png
Ingame you want to be looking at a sign and then type /sil https://imgur.com/aPMyUIY.png

neat pumice
#

There's a more comprehensive explanation for you 🙂

inland sundial
#

admin pls

forest ridge
#

i need an admin

#

on the trio 5x america there is two groups teaming [tsuki] and [spicy]

near halo
near halo
signal lava
#

Hello

#

Need an admin on long, hacker who just took 2 m249s on us got banned by EAC

#

and his friends are still on the base using them, please ban for association and delete base

#

name - "rose."

#

I25

stiff urchin
#

/ticket

marble mantleBOT
#

Hey, @stiff urchin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

stiff urchin
#

@signal lava

signal lava
#

What should I include in the ticket?

#

The guy is banned and they are all using the loot he got

stiff urchin
#

If you feel as though they are doing something wrong make a ticket with the names of the players and what you think they are doing.

signal lava
#

wait so they can only be banned if they do something wrong?

#

Meaning playing with a hacker/cheater is not something wrong

#

I will make the ticket anyways I guess

#

submitted

#

THANK YOU

stiff urchin
#

Your welcome

signal lava
#

Like bro thank you so much

#

that ruined my sunday lol

mental ridge
#

i just got banned for association and i didnt know the kid was cheating

cursive wharf
#

you wanna handle my case too

stiff urchin
#

!banappeal @mental ridge

marble mantleBOT
#

Hey, @mental ridge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

plush fulcrum
#

me and my squad got banned for exceeding max limit when we were getting deeped on. could someone help please.

stiff urchin
#

!banappeal @plush fulcrum

marble mantleBOT
#

Hey, @plush fulcrum

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

stiff urchin
#

Lets keep that out of support please Perfect 🙂

mental ridge
plush fulcrum
stiff urchin
#

Your welcome

near halo
#

ay their is a base under the map on the trio i put a ticket in

stiff urchin
#

Be patient then please

near halo
#

they took our shit and ive never seen a base like this

cursive wharf
#

i was being raided by 2 clans and before I could get support in game my team and I defended.

#

Now all I can hope for is they get banned

stiff urchin
cursive wharf
#

yeah.

#

My teamates took clips if yall need them

stiff urchin
#

You can upload the clips and put the links to the clips in the tickets if you would like.

cursive wharf
#

Meh it's already over we took all their kits

near halo
cursive wharf
#

if they do it again Ill be sure to do it

plush fulcrum
stiff urchin
#

Have them all make appeals please.

plush fulcrum
#

no problem

crystal wagon
#

i need help

near halo
#

You know when an admin will show they came out and killed us we cant do shit cause they are legit in a cliff

near halo
#

Yea, i am it's just gay

south wolf
#

<@&274971100184576010> yo i donated and i got charged but i dont have donator?

marble mantleBOT
#

Hey, @south wolf

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

candid scaffold
#

<@&274971100184576010> us 3x crashed

wispy dirge
river sky
#

US 3x No BPs crashed

wispy dirge
#

We're aware and looking into it 🙂

river sky
#

❤️

wispy dirge
#

US 3X is back up.

candid scaffold
split compass
#

kids cheating on US zeus 5x

potent igloo
cursive wharf
#

Ive been waiting for fucking support in game for 2 hours I'm pretty sure the thing I reported them for they aren't even doing anymore bruh

wispy dirge
#

Your report will be viewed in the order in which it was received.

pale dome
#

I was muted in game for "bad words" but I said something like we roam daytime ok? I am confused! Anything I can do about that?

rich adder
#

i need help pls quick

wispy dirge
marble mantleBOT
#

Hey, @pale dome

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

rich adder
#

bull river someone is trapping me in outpost in rustoria main and i cant move

#

with a horse

rich adder
wispy dirge
upper grove
#

@wispy dirge Rustoria small guy named Dean

#

clearly cheating

wispy dirge
marble mantleBOT
#

Hey, @upper grove

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

upper grove
#

thanks

jagged ferry
#

@wispy dirge a bad glitch happened and am wondering if u can help

jagged ferry
#

i was driving a boat and i drove up onto ice and then pushed it down and it got stuck under the ice

#

and we cant push it out

#

is that helpable @void condor

void condor
#

Unfortunately not, as that'd be a game bug and not a server related bug

#

Only thing I can suggest is you report it as a bug I'm afraid

jagged ferry
#

alr thank you

#

we got boogie boards

void condor
#

Haha, at least you've got some form of transport!

#

Better than swimming that's for sure

split compass
#

<@&274971100184576010> its been nearly an hour and hes still rocking a 100% headshot rate @ 200m, doing something would be appreciated as there no question whether or not hes cheating at current point

#

people saying shit in chat, hes taking tons of peoples kits

#

$12 VIP server btw

wispy dirge
#

@split compass have you reported with /ticket AND F7?

sullen kelp
#

-p fortnite rap battle

fallen aspenBOT
#

You do not have permission to use this command!

sullen kelp
#

bruh

split compass
#

@wispy dirge SURE DID

#

AND NOT SHIT HAS BEEN DONE ABOUT IT

upper grove
#

well,thanks for the help admins,i am leaving.

vagrant glacier
#

?ticket

marble mantleBOT
#

Hey, @vagrant glacier

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

wispy dirge
split compass
#

nah fuck ur garbage ass server

#

modded with no anticheat is some clown shit

#

hes been cheating for a while now its evident there are no admins

#

fucking placebo chat mod

wispy dirge
#

This is not a place to rage, I don't think you understand how busy our admins are...
They will get to your ticket asap, please don't come in here and get upset when we can't get to your ticket right then and there.

The admins have a lot of tickets to investigate, and other people to help also, you are not the only one.

rancid girder
#

was the trio ip changed? ever since like 3 wipes ago i went from 50 ping to 200

#

its unplayable

vagrant glacier
#

Who can help me ? pm pls

zealous kettle
rancid girder
#

spoof

split compass
#

US zeus 5x as stated in my /ticket

#

profile was linked in my /ticket too

zealous kettle
ruby pumice
#

any russian modders or admins?

coarse gull
#

can i get my old discord account unlinked with my account so i can get kit discord?

ancient pulsar
#

ive seen others do it, im not too familiar with modded

coarse gull
#

now im not gettiing my airdrops 😦

ancient fjord
#

my clan Vs was falsely banned for cheating

wispy dirge
marble mantleBOT
#

Hey, @ancient fjord

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

ancient fjord
#

The guy accused of cheating was heavyd, he has had a history of getting banned for cheating in the past even though he is still clean to this day

night imp
#

<@&274971100184576010> I have clips of a kid cheating

potent igloo
#

@night imp Upload to a website like streamable and include the link in your /ticket please

night imp
#

am I aloud to send links?

potent igloo
#

I'm not certain on this, but I would imagine including the players name in the recording would be important too. Like in the death screen

misty scroll
#

!appeal

marble mantleBOT
#

Hey, @misty scroll

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

lament torrent
#

Can't verify youtube sub for the kit because google blocks access to my account, "This app is blocked
This app tried to access sensitive info in your Google Account. To keep your account safe, Google blocked this access."

potent igloo
#

?youtubelink @lament torrent

marble mantleBOT
#

Hey, @lament torrent

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

lament torrent
#

Oh so I didn't need to verify yt, thanks!

near halo
#

do bps wipe the wipe

agile hedge
#

!help

wispy dirge
wispy dirge
heady tendon
#

hey can someone please help me, im trying to connect to eu medium and it kicks me for ban evasion

marble mantleBOT
#

Hey, @heady tendon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

late lichen
#

on the trio US 5x i can't see my pm's even though chat is on

tame citrus
#

I need help

kind plover
#

Is it possible to to convert my current VIP to a subscription?

wispy dirge
wispy dirge
wispy dirge
near halo
#

@wispy dirge do you have the power to record cinematics in the server?

#

rustoria 3x no bps US

wispy dirge
#

I do not.

near halo
# wispy dirge I do not.

is there any way i can get in touch w one of the mods or admins to record a cinematic of my base?

wispy dirge
plush fulcrum
#

noone has replied to my ban appeal

kind plover
#

Should I pm directly @wispy dirge

late lichen
#

yes @wispy dirge

wispy dirge
wispy dirge
steady schooner
#

!help

#

cant link any of my accounts without this error

raw lily
raven bison
#

@steady schooner what happened to your other steam account?

steady schooner
#

moved accounts

#

@raw lily

raw lily
#

I'll get it put in

#

Did you lose access to the old account?

steady schooner
#

using one i inherited from my brother now

raw lily
#

Gotcha

wispy dirge
#

@kind plover You will need to speak to @balmy cypress about moving your VIP, if it is possible at this time he would be the one to work with you.

kind plover
#

I'm not moving it per say.. just wanna make it permanent 👍

wispy dirge
#

Hmm, to do what you are asking you will need to work with Luke, as he is the money man and handles all things pertaining to VIP and subscriptions.

kind plover
#

Sure. I will dm him. Thanks

near halo
#

!help

raw lily
near halo
#

im on main us and i threw items to my friend and it wont let both of us pick it up

raw lily
#

Unfortunately there's nothing we can do about that. Admins do not interfere with gameplay at all. I'd recommend making a report using the F7 menu as that get send directly to the facepunch devs. There has been a problem with dropped items getting lost for a while now, they just need to be told about it.

wispy dirge
fleet widget
#

(

near halo
#

Hi, i was banned for evade association, basically one of my teammates was ban evading and i was banned for the first time, think it was untill the wipe ends on EU long, recently i tried to join and im still banned. Could you please take a look at it ?

near halo
#

i think ive made like two but at the time when wipe wasnt over

wispy dirge
# fleet widget (

It may also be best to DM him, when he gets online he can respond and send you an invite to have a talk, or however he would like to go about it.

lime kraken
#

Okay so i need to talk with a higher up about game banns and such please tell me when i should join support vc

lime kraken
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i cant access the website

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i just wanna talk with a higher up

jagged birch
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anyone can

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if you cant use a vpn

wispy dirge
lime kraken
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internet has parental restrictions

jagged birch
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usually if ur from asia u cant accses it use a vpn

jagged birch
lime kraken
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because i have access to steam

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ill explain in vc

jagged birch
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and not google?

lime kraken
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cirtain websites are blocked

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automatically

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such as porn and gambling and shit

jagged birch
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use mobile data

lime kraken
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i dont have a phone im fuckin broke