#support

1 messages · Page 1446 of 1

marble mantleBOT
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Hey, @marble bobcat

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

hollow compass
#

^^

last carbon
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i need help

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i donated and fucked up

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i already bought the elite in the past and used 2 kits

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so i bought it again and now i cant claim i thought it would reset and gimme another 2 it never

dusky crater
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hey do u ban for streamsniping in rustoria medium?

robust owl
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My ban appeal was denied. Can you tell me why and how long the ban will be?

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My IGN was domrbonate176

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dombronate176***

hollow compass
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@robust owl When an appeal is denied the ban is final and can not be changed/

last carbon
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thomas read my messahe

hollow compass
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Yep. Give me 1 sec

robust owl
#

Yes just looking for the reason and how long it will be?

hollow compass
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@last carbon You will need to dm @balmy cypress with your steam64 ID and pretty much what you sent in here

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@robust owl It should tell you the reason when you join the server

robust owl
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It just says play elsewhere

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Thats not a reason for the ban and I am not sure what I did

hollow compass
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Since you are banned and the appeal is denied not a lot I can do. Your ban will remain.

robust owl
#

Yea but I wasn't given a reason can an <@&274971100184576010> please tell me what is going on. My IGN is dombronate176 I was banned under the reason play elsewhere and my appeal was denied.

west osprey
dusky crater
#

/ticket

marble mantleBOT
#

Hey, @dusky crater

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

robust owl
#

Okay ill join @west osprey give me a few minutes to get my headset working

near halo
#

can anyone join

hollow compass
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@near halo Sure.

robust owl
#

@west osprey I am ready when you are

west osprey
robust owl
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Okay thank you

fresh jackal
#

Can someone mute SMD, theyve been going for a while rustoria x5 solo duo trio no bps

cosmic marsh
#

why leaderboards dont show some players?

indigo dome
#

help me

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I cannot connect to the server 10x us

brisk bluff
#

what does it say when you try?

indigo dome
#

connect attemp

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failed

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already installed the game again, formatted my desktop and nothing.

brisk bluff
indigo dome
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I already tried and nothing

brisk bluff
indigo dome
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yes

brisk bluff
brisk bluff
indigo dome
#

my mic broke

brisk bluff
# indigo dome my mic broke

could you send me a screenshot of what happens when you try to connect i cant read the one you sent me as the text is too small

indigo dome
#

ok one sec

indigo dome
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I sent new photos

scarlet arrow
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i have a question

gusty hawk
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yo why do i still have que?

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i got the US Medium Vanilla but it still puts me in que

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nevermind i bought it for the wrong server

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can i get that refunded

scarlet arrow
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im pretty sure there is no refunds

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cause if u can refund you will just buy it, get in the server and then refund it

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@gusty hawk

gusty hawk
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bruh

scarlet arrow
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yep

gusty hawk
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well ok

scarlet arrow
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<@&274971100184576010> yo i have a question to ask

tawny lagoon
#

@void condor @west thunder hey, we r streaming on https://www.twitch.tv/ogrencievi channel. Some of ghost/cheater came to us and we tried to talk with him. We did not want to kill him because as you know when they triggered, gonna be toxic. After than we banned. Also we report you ( gareth ) because we thoug that you r cheater too..

void condor
#

Can you hop in waiting for support for me @tawny lagoon

tawny lagoon
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We're so tired of cheaters and ghosts. What should we do right now?

void condor
#

Well whichever one of you speaks English, please join the support room on the left

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So we can discuss the issue

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Does anyone in your group speak English and or can understand English?

near halo
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/ticket

marble mantleBOT
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Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

smoky hedge
near halo
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@void condor can u join

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the bps not working well

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or anyone else

forest ridge
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there is a teaming clan on the rustoria 5x america clan name {POP}

viral oak
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/ticket

marble mantleBOT
#

Hey, @viral oak

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

marble mantleBOT
#

Hey, @forest ridge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

#

Hey, @tawny lagoon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

tawny lagoon
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/ticket tugkaninpipisi is cheater too.

smoky hedge
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elrean oyunun içinde chate /ticket yazacaksın

tawny lagoon
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hay yaşa.

smoky hedge
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bak soyle /ticket add (adam adı & mesaj)

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ben zaten bir rapor yaptım adamlarla ilgili

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adamın steami bu, ^^ halledersiniz

tawny lagoon
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thanks cat

smoky hedge
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you are welcome abi 🙂

void condor
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Elraen, accept my FR

tawny lagoon
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accepted

near halo
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can you guys fucking ban SMD already??

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so much spam

raven bison
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@near halo

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pic?

near halo
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for HOURS now

void condor
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Hang on, will sort it 🙂

near halo
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for multiple wipes actually

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they've been doin this hsit

void condor
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Just hang on 🙂

near halo
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thank you. <3

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also GTG Tobi doxxing

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this is uhhh 5x No BPS US

void condor
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I can see, just checking their previous chat logs

near halo
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thank u

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Thanks a lot.

potent igloo
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Lmao what did I miss? I just saw the last message about "controlling loot room but silent"

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Whatever you did it wasnt enough lol

void condor
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Np, thanks for reporting it Matt

near halo
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i think u missed one

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maybe he didnt spam /shrug

void condor
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They did get previous mutes regarding it, however the last one wasn't anywhere near as bad as the others

near halo
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its whateves, thank you either way.

void condor
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If he starts, just let us know and he can join them as well

near halo
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<3

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mods mvp

raven bison
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discord mods mvp

void condor
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Eww it's CTV

turbid plume
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@near halo

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u a snitch and for lying

turbid plume
lunar patio
#

I'm a player on Rustoria US Long and joined this server just to report encountered a player I know to be using a graphical glitch to see me underwater and kill me when no one else could see me (as I was deep in the water).

I sent feedback about it, but when I confronted the player, he admitted to using the bug to see me.

I checked the rules and saw there is no intentional use of abusing bugs to gain an advantage over others.

"Bug abuse is considered to be anything that is not intentially possible within the game. This can be anything from killing players from inacessible areas such as inside foundations, to purposely creating graphics errors to give you an advantage. You will be banned."

Can something be done about this please?

near halo
turbid plume
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bc someone else spammed too

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like multiple people are fans and spammed the same thing

near halo
turbid plume
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yes but thats false

near halo
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cant read pepega

void condor
# turbid plume no they didnt

Hi there, I was the one that muted you. I did indeed check your logs and the fact you've had several mutes for this and do it daily. Your mute will remain, have a good evening though

near halo
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😂

near halo
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no ui

void condor
raw lily
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Woah there

near halo
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its ok gareth i love u

turbid plume
void condor
near halo
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😂

near halo
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😂

turbid plume
near halo
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3 m2s, shit ton of rockets, shit ton of lrs

turbid plume
near halo
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ok :)

turbid plume
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@void condor got a question

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how much money usd for a unmute

void condor
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Nothing, you're not getting unmuted

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Have a good evening though

turbid plume
near halo
turbid plume
near halo
turbid plume
void condor
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Seems your other team mate is rather upset about that mute sadge

near halo
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my GOD if you have to spend money to talk in a rock hitting game

turbid plume
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i am too

near halo
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get a life

turbid plume
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for the people like u who fail raid

near halo
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THIS IS STR8 COMEDY

turbid plume
#

^

near halo
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😂

near halo
void condor
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Just the things you deal with at 5:29am

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Standard

turbid plume
near halo
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btw

tawdry jetty
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I love whenever Gareth types tbh there’s always a wonderful ending that leaves me with a smile.

turbid plume
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lewd matt edge lord cringe

near halo
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smd: "we don't main 5x"

Also smd: I HAVE 200K PLEASE UNMUTE ME :(((

turbid plume
near halo
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smd clan do be runnin the server tho

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🚫 🧢

turbid plume
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WAIT I THOUGHT ADMIN CANT PLAY ON THE SERVER?

near halo
void condor
near halo
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doesn't mean they can't moderate

uncut acorn
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Get good Jesus

near halo
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LMAO

near halo
turbid plume
uncut acorn
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Ya mama

turbid plume
#

melon stop going out side our compound

uncut acorn
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lmaoo that shit was so funny bro XD

near halo
turbid plume
uncut acorn
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Jarvis

void condor
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If you no longer need support, please stop typing in the support room.

uncut acorn
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He was startin to bump to the music tho so I had to switch to teh screaming goat

near halo
uncut acorn
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Jesus ruined it for you

near halo
turbid plume
brisk bluff
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last warning for you guys take it to #general

lunar patio
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Lol, so much support to get my concerns spoken out about reporting a cheater, get told nothing can be done, and then get blocked even though I wasn't being abusive or toxic. Great fucking place this is.

marble mantleBOT
#

Hey, @lunar patio

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

void condor
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I didn't block you, I returned my dms to being off as they always are

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I gave you a response to your question/issue. I didn't ignore you. Nor did I block you

lunar patio
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Well it's nice I can't respond, so I guess I'm finished here

sonic dove
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Can i have some help

brisk bluff
sonic dove
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My teammates body is stuck behind some boxes at a monument

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on Zeus 5x. the body unreachable

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US

brisk bluff
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admins dont interfere with gameplay, sorry

sonic dove
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blue card down the drain

worldly nimbus
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some kids keep screaming racial slurs

near halo
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yo in the 10x us why isnt my ak skin in? is it the server or rust

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you see how the ak skin is apparently on in the hotbar but when i have it out it isnt

raw lily
near halo
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syllith do you know why ?

worldly nimbus
raw lily
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It doesn't matter, we just don't moderate voice chat at all, even with proof

worldly nimbus
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youre fucking dumb wtf bro

raw lily
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Mute voice chat if you don't want to hear it

near halo
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facts

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sensitive ass

raw lily
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We can't stop other people from talking, only you can. If saying racial slurs in text doesn't warrant a ban (only a mute), then it wouldn't make sense to issue a ban for saying it over voice. We can't stop people from using voice chat, so we just can't moderate it fairly

obsidian jewel
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are there any admins available currently for ban appeals?

dry sphinx
#

fax^^

raw lily
tawdry jetty
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Typically takes 1-3 buisness days for a response on appeals.

flat stream
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i cant join the 5x OR the 10x for some reason, why is this happening'

obsidian jewel
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i was supposed to be unbanned over a month ago lol..

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the appeal was over a month ago aswell

spare widget
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@obsidian jewel Send me your Steam 64 ID please. It'll be be something like 7656110943091091

carmine ice
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cheater on 5x

marble mantleBOT
#

Hey, @carmine ice

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

carmine ice
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is getting out of hand...

wide surge
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need a help admin

limpid helm
#

how can i request a refund for a vip

wide surge
#

same Q how can i request a refund for a vip

limpid helm
#

it says I've had my perks expire, does that mean i've been refunded or

silent holly
marble mantleBOT
#

Hey, @limpid helm

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

carmine ice
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Ticket 516 rustoria 5x no bp

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hilarious one 🙂

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admin team wanna learn how i made him confess without even fighting him or seeing him on map?? because you missed out on like atleast 30 cheater from 100 player ... 🙂

remote barn
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NEEDHELP

raven mist
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@remote barn whatsup? ^^

remote barn
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nvm i fixed it ty<3

raven mist
near halo
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why did i just get muted for saying stfu LMAOO

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some kids all say stfu but i get muted for it??

echo mason
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why am i muted for asking for riggers?

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when I'm going to oil

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on main

tawdry jetty
near halo
#

main

tawdry jetty
marble mantleBOT
#

Hey, @echo mason

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

tawdry jetty
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

tawdry jetty
#

Same for you WMD.

echo mason
#

so i can wait 12 hours for a response?

tawdry jetty
#

Not sure what the details of your case is WMD.

echo mason
#

okay dude

tawdry jetty
echo mason
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okay report sent, i'll see my response in 12 hours

near halo
#

i submitted mine too

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hey viper you cutie

tawdry jetty
near halo
#

you must be writing a big message viper

rocky parcel
#

wow message got deleted

#

hello daisy

near halo
#

viper are you the team with extreme

rocky parcel
#

yea

tawdry jetty
#

Please go to DM’s or #general for anything not support related. We try to keep it clean in here so we can be aware of when someone needs help. 😃

near halo
#

kk ly matt you cutie

deep brook
#

<@&274971100184576010> Hello I have a problem Im stuck in respawn screen I tried to uninstall and install rust and nothing could you please help me I played on the server Rustoria EU Long and nickname Montas99 I will be happy if you help me

echo mason
#

nice support

west osprey
hearty kayak
#

some reason mt steam and discord kit say i havnt joined them

west basin
#

try /auth

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Whenever someone gets a chance, I got banned from playing last wipe cause my clan decided to team, which is fine I didn't mind much, however I'm still banned for this wipe. It used to be for only one wipe and it's def only my first offense

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Zeus 5x US btw^

near halo
#

that way an admin can look into it

west basin
#

Will do

silver jacinth
#

hello i would like to report a cheater, where can i do so?

marble mantleBOT
#

Hey, @silver jacinth

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

#

Hey, @sterile bay

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

sand path
#

/ticket

marble mantleBOT
#

Hey, @sand path

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

sand path
#

804921070943600713

solar aspen
#

VPNban on .co eu main help adminhttps://steamcommunity.com/profiles/76561198289796196/

sand path
#

the person is now spamming my dms

marble mantleBOT
#

Hey, @solar aspen

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

carmine ice
#

can anyone check tickets?

near halo
dire plover
#

How do I check if I got vip

tawdry jetty
near halo
dire plover
#

nvm I GOT IT

scarlet coyote
#

hello how can i contact an admin?

tawdry jetty
marble mantleBOT
#

Hey, @scarlet coyote

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

tawdry jetty
#

If you're having a in-game issue

scarlet coyote
#

thank you

tawdry jetty
#

np

patent dawn
#

/ticket

marble mantleBOT
#

Hey, @patent dawn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

sharp night
#

us main is down

raven mist
#

Checking

distant umbra
#

/ticket

marble mantleBOT
#

Hey, @distant umbra

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

tropic wadi
#

us main is down?

distant umbra
#

i keep getting disconnected when i put IP

sharp night
#

it is down

distant umbra
#

how long ago

sharp night
#

5min

distant umbra
#

ok

patent dawn
#

I tried to enter the game, I saw that I was blocked from hacking while trying to enter, I did nothing, can you remove my ban?

sand path
#

!appeal

marble mantleBOT
#

Hey, @sand path

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

sand path
#

^

patent dawn
#

@hollow cosmosi make

#

I am bored

#

pls open my ban

hollow cosmos
patent dawn
#

You banned me innocently and now you're making me wait, I want to enter and play

#

my friends waiting me

#

@hollow cosmos

hollow cosmos
#

You are going to have to wait like everyone else

patent dawn
#

ok

lapis shuttle
#

adminnnnnnnnnnnnnnnnnnnnnnnn

forest urchin
lapis shuttle
#

roll back? it's ok but i make some 10 mp5 and 15sar but it's lost

#

wtf...?

forest urchin
lapis shuttle
#

but everyday server told us reset

#

But it wasn't like that today

forest urchin
lapis shuttle
#

it's so bad.. u know so hard it's is...

#

It took us a long time to collect this

#

it's server fault

sand jungle
#

Where is the complaint

forest urchin
#

/appeal

marble mantleBOT
#

Hey, @forest urchin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

sand jungle
#

My teammate VPN ban

forest urchin
#

we realize it might be the servers fault but we still dont give compensation or interfere with gameplay issues

lapis shuttle
#

i understand

sand jungle
#

Can you help lift the ban

#

Only this teammate learned the blueprint. If he doesn't go online, we can't play normally

tawdry jetty
marble mantleBOT
#

Hey, @sand jungle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

sand jungle
#

76561198831407186

#

My teammates have complained

#

Can you help me with this

thanks

#

/appeal

marble mantleBOT
#

Hey, @sand jungle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

proven anvil
#

Adm as power plant boxes are not respawning

#

It's buggy

forest urchin
marble mantleBOT
#

Hey, @proven anvil

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

stray berry
#

im boosting server but i can no longer get my boost rewards

#

i even used my second boost and still cant get them

mild moth
#

/ticket

marble mantleBOT
#

Hey, @mild moth

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

sharp vine
#

Any one noticing lagg in Rustoria EU Main

near halo
stray berry
#

yes

#

and im authed with the discord in game but says i dont have auth for boost kit

near halo
#

can any admin check if i was banned or just kicked from main

#

i just got kicked for no reason

mellow oriole
#

hello where i can input the screenshot with an error

#

i had waited about 5 hrs and i have been kicked from the server for the error

near halo
mellow oriole
#

ill dm u

near halo
#

i have to wait in a queue so i can see what happened now so big oofers

#

nvm 1 player left

near halo
#

yeah i got in

#

i got scared

near halo
#

can i dm you regarding some other issues im having

#

if possible

near halo
#

im here to help

stray berry
#

it was working fine before

near halo
stray berry
#

maybe ill redo my boost once the cooldowns done

near halo
stray berry
#

i can redo it in amn hour

near halo
stray berry
#

i do

charred acorn
#

@near halo Can I maybe get assistance today?

near halo
charred acorn
#

No worries

near halo
#

can someone move me please

near halo
solemn flume
#

/report

marble mantleBOT
#

Hey, @solemn flume

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
swift lynx
#

question, how do people in this server claim a base that isnt theirs? i built 2 bases and went to loot and came back to same base, codes changed, and people owning my base. dont understand

near halo
#

Someone ban this hacker on rustoria 10x no BPs EU

sharp vine
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

hes on 30 kill streak

near halo
#

i mean, if u think hes cheating please report in game, he can just be a good player or lucky one...

#

!report @near halo

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

I Have F7 it

near halo
pearl imp
#

!appeal

marble mantleBOT
#

Hey, @pearl imp

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

languid terrace
#

yo guys can u sort your server? Been lagging like fuck for past day

near halo
#

im not tryna be rude or anything but its been an hour and this guy is going around killing everyone with like 30 kill streaks

brisk bluff
quiet jasper
#

Someone in this server is trying to scam people

raven mist
#

they've all been banned

clear iris
tough bane
solemn flume
#

yall check my report?

tough bane
glass token
#

@tough bane

#

839237660866379816

tough bane
#

He is already banned. Thank you for your report though.

sullen cove
#

refer to this

dense phoenix
sullen cove
cobalt anvil
late rune
#

ive gotten 3 of those so far in the last 25mins

smoky flint
#

guy called Fuedy
#6406

#

sent me the same

lapis cloud
#

Please get rid of this piece of shit

tough bane
#

Hey guys. The bots are already banned.

lapis cloud
#

Thanks 😊

#

Have a nice day

regal river
#

trustworthy?

neat bronze
#

I also got this one just now

regal river
#

could someone ban them?

fallen nova
tough bane
still violet
#

another bot doing it

rare yoke
# near halo

I also caught SMD raiding with a 5 man on solo duo trio

idle rampart
#

my friend got 10mins banned for saying clan name lol

#

big clan name is N I G

upbeat cargo
#

76561198881771619 is scripting

sullen cove
#

!ticket @upbeat cargo

marble mantleBOT
#

Hey, @upbeat cargo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

indigo orchid
#

would liek to speak to a admin about ur giveaways

#

had a private messsage me said i won a give away from u guy i havent click anything sounds like bait?

raven mist
#

Do not click it

#

those are spam bots

indigo orchid
#

figured said it was from ur discord havent touched anything

#

Harkawn#4791

#

was his name

raven mist
#

they should all be banned

#

takes some time to refresh

indigo orchid
#

just making sure cause i didnt enter anything so i thought id juust bring it to ur attention

raven mist
#

good call! never click any links from randoms ^^

languid terrace
#

can you sort this lag thats been on-going for the whole day on Eu main?

raven mist
#

Looking into that!

obsidian surge
#

I need help

tough bane
real palm
#

@tough bane

#

there is a random scammer

#

in dms

idle rampart
#

rustoria is lagging

tough bane
idle rampart
#

eu main please fix rustoria for eu players

near halo
near halo
#

so many ppl are saying he is hacking lol

near halo
# near halo so many ppl are saying he is hacking lol

yeah but that wont do anything good, cus if hes really cheating he will be more careful now, instead of just calling him on chat tickets are more useful and they actually help our admins do their job, well one of their jobs. They have hundreds of tickets everyday and a lot more stuff to do, and lives ofc.

#

so please just wait.

languid terrace
#

THIS LAG IS DOGSHIT

#

oops caps

jagged meteor
#

wipe?

near halo
#

Not surprised in the slightest. BTW

#

They've been cycling memebers

hardy zinc
#

why cant i connect to the US Long server

#

is disconnected and now i cant rejoin

#

and what pisses me off is that i was roaming

#

<@&274971100184576010>

hidden cliff
#

server is down

hardy zinc
#

fr

raven mist
#

Seems like it is down! Looking into it ^^

hardy zinc
#

bruhh

hidden cliff
#

How long till its back up

#

i wad getting a smexy base going 😩

hardy zinc
#

i was roaming and farming i have like 4k sulfur on my body

hidden cliff
#

I got 2k scrap rn in the open

hardy zinc
#

damn

#

i just have a Custom Smg with like jacket and coffee can

hidden cliff
#

I dont even got a smh

hardy zinc
#

lol

hidden cliff
#

smg

hardy zinc
#

i have aks and boltys i just dont use em

warm umbra
#

how long i should wait for a support member

hardy zinc
#

why is US Long down

near halo
#

how opej tocket

warm umbra
#

is it possible to talk with the support team?

#

?

hollow compass
#

@warm umbra hey whats going on

warm umbra
#

i need help in my case is it possible to talk for a second?

hollow compass
#

Im not available for voice rn, can you type here?

hardy zinc
#

how long

#

until its up

hollow compass
#

Admins are looking into it

hardy zinc
#

ok

languid terrace
#

honestly it's tiring already, restart the server we beg you

#

its terrible

hardy zinc
#

wym by tiring

near halo
#

dealing with this shit all the time

hardy zinc
#

ok

raven mist
#

us long booting up

hardy zinc
#

alr

languid terrace
#

Why do we pay monthly for the same old shit laggy af

hollow compass
#

Hey! @languid terrace care to explain what type of lag you are having or on what server so we can look into it?

languid terrace
#

@hollow compass Eu main has been lagging the whole day.. Nothings been done about it, not even a server restart, we all pay monthly for the server yet nothings done about the constant lag

raven mist
#

Hello @languid terrace Can you do the following please ?
Open a CMD window. (Start menu on PC and type in 'cmd')
Type in following command 'tracert main.rustoria.uk' and*** DM *** the results to me

languid terrace
#

but it's a server issue, not our connections, but sure

daring shale
#

i've 280 ping on rustoria main

#

normal ping 170-190

solemn flume
#

istgsmw is cheating

hearty kayak
#

There Chester on a sever for like 10 hours abs admin havnt done anything

tawdry jetty
marble mantleBOT
#

Hey, @solemn flume

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

tawdry jetty
marble mantleBOT
#

Hey, @hearty kayak

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

hearty kayak
#

He have

#

BUT NO ONE DOES ANYTHING

#

Plus they are raiding

raven mist
#

you made your ticket 2 mins ago

#

little patience PB_ok

dull heart
#

support can you check [TCK] Hammah he is obviously cheating

hollow compass
#

@dull heart Have you made a ticket in game?

hidden cliff
#

FUCKLK

#

WHILE THE SERVER SHUT DOWN AND I RJEOINED I GOT RAIDED

#

RIGHT BEFORE I WAS GOING TO FUCKING FINISH MY BASE

dull heart
#

yea i did it

hidden cliff
#

SMH RUSTORIA SMH

hollow compass
#

@dull heart An admin will review it then, you will get a response in game

dull heart
#

ok, ty

low grail
#

admins thats why eu main lagging

hearty kayak
#

Can u check peenuta clan out on Zeus 5x they are clearly all aimboting

hollow compass
hearty kayak
#

Yea but they are raiding people wat not fair

hollow compass
#

@low grail Make a ticket in game ASAP and an admin will review it

thick blade
#

I have a question my friend use to script a very long time ago got banned changed and it’s been over 100 days and he still hasn’t been unbanned after asking multiple times any reasons why ? I thought it was 100 days

#

@hollow compass

sly violet
#

What is the reason for eu main lag

hollow compass
thick blade
#

It’s been 180

#

It’s almost 200

#

And he’s tried multiple times to ask and nun has happened

hollow compass
#

Well if their appeal was denied, they will not be unbanned

hearty kayak
#

Admin I have accualy proof they are cheating there ass off

hollow compass
#

Did you put it in the ticket?

hearty kayak
#

No bc I just got proof

hollow compass
#

you can just create a new ticket with the proof

hearty kayak
#

Idk I took the picture on my phone

hollow compass
#

@hearty kayak upload it and copy paste the link on a ticket

hearty kayak
#

Idk how to I’m new to this pc stuff

hollow compass
#

dm me the screenshot/picture and then I can give you a link to copy paste on your ticket

hearty kayak
#

I did

#

They are raiding me

hot tundra
#

Why did the chat mod mute me on 10x for 6 hours? Didnt say shit

hearty kayak
#

@hollow compass BRO THEY ARE RAIDING ME

hollow compass
#

An admin will review the ticket and respond to it in game, nothing I can do. Please wait

hearty kayak
#

Will they rewind sever

#

Bc they raided 2 base

hot tundra
#

Who is a chat moderator that's currently active on 10x?

#

I got muted for 6 hours out of nowhere

#

Manually

hollow compass
hot tundra
#

Yeah that will prly take like 6 hours to be dealt with

hearty kayak
#

THE ADMIN WTF

neat pumice
hot tundra
#

I was unmuted

#

Let me take back* my words as well then

hearty kayak
#

WW REPORTED THESE GUYS 10 hours ago and you don’t do shut

hollow compass
#

Have you gotten a response on your ticket?

hearty kayak
#

NOW

#

No

hollow compass
#

im just asking no need to yell

hearty kayak
#

I just got fucking raid my cheaters

hollow compass
#

well, for now, just wait for our admins to look into it. I know its annoying but they work very hard

hearty kayak
#

I’m aloud to be pissed

#

Yea but your just gonna ban them and me and my friends that got raid aren’t gonna get are base back and rocket and guns and shit

glossy basin
#

I want to speak to whoever handles accounting immediately or im charging back multiple months. In support channel now.

hollow compass
#

@glossy basin I would suggest you dm @balmy cypress

hot tundra
#

Ticket 147 on 10x can be discarded

hearty kayak
#

U want Zeus 5x to roll back 2 hours

jovial mica
#

can someone mute this Juicer on EU Medium

#

literally spamming for the past 5 minutes

#

?

sly violet
#

eu main down finally someone did the restarting but I feel like its not the admins 😄

hearty kayak
#

Admins

naive bolt
#

yo admins

#

has my appeal been looed at

#

looked at

#

i cant see if it was denied or even accepted

near halo
naive bolt
#

mine wont showme

#

it makes me put in another appea

#

appeal

gentle moth
#

hey uh admins

#

this is going on thru ur discord

raven mist
#

Dont click any links ^^ its a scam, they get banned pretty fast whenever they join

hot tundra
#

is also one of those rando ads

#

disclaimer: dont go to that site

elder flume
#

how do you claim kits on eu modded server?

bronze stump
#

should just be /kit in game @elder flume Although I do not play modded that much so I'm unsure.

elder flume
#

/kit works but idk how to select the starter kit

bronze stump
#

/kit <name> is usually how it works... like for example: /kit build /kit medic etc

#

/kit starter?

elder flume
#

oh lmao im so dumb

hot tundra
#

Which chat mod muted me on 10x eu

#

And for what reason

#

<@&274971100184576010>

neat pumice
hot tundra
#

Tbf anyone uses that word

#

Just because it's blacklisted people don't

scarlet arrow
#

is there a way i can do a ban appeal

marble mantleBOT
#

Hey, @scarlet arrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

spice yarrow
#

/ticket

marble mantleBOT
#

Hey, @spice yarrow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

little sand
#

hello can i get an admin im a moderator on another server and we're fighting a hacker at sewer its 100% obvious hes got 67 hours hes using aim bot / esp names bonnie

#

currently flying in the air aswell

#

/ticket

marble mantleBOT
#

Hey, @little sand

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

sudden eagle
#

Hey, I was wondering if the map for long will be pre-released anywhere

near halo
#

Yes if you DM me I could tell you where to find it

sudden eagle
#

Lmao

neat bronze
#

@hot tundra just because “anyone” jumps off a bridge means you should do it? Just sayin

#

Doesn’t make it ok 😂

hot tundra
#

You okay?

woeful crag
#

my life is being threatened on US small

#

can i talk to an admin?

raw lily
#

PM me please and I can take a look

#

Or hop into waiting for support

#

@woeful crag

thorny ruin
#

banned for playing with cheater for some reason

wispy dirge
marble mantleBOT
#

Hey, @thorny ruin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

naive bolt
#

help me

opaque shuttle
#

have a bad glitch in game, waiting to talk to someone about it, don't wanna post it here

crimson grove
#

when you get banned for talking to your neighbors lmao

sweet fossil
#

could a Admin tell me why I was banned, its been a while since I played and Im not sure why I was banned so it makes it hard to try and appeal rip

sly acorn
#

/ticket

marble mantleBOT
#

Hey, @sly acorn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

sly acorn
#

are u fucking metal its kinda hard when aprently im fricking banned

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

mystic snow
#

/ticket

marble mantleBOT
#

Hey, @mystic snow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

naive bolt
#

can someone check if my appeal denied or not??

#

!appeal

marble mantleBOT
#

Hey, @naive bolt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

light geode
#

need an admin

#

hello?

#

bad support jeeez

#

<@&274971100184576010>

supple cove
#

can i talk to a moderator

#

i got banned in chat for saying "what chicken" because some guy named chicken in the caht literally said my name

#

im confused on why im muted in chat?

marble mantleBOT
#

Hey, @supple cove

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

sonic oriole
#

!appeal

marble mantleBOT
#

Hey, @sonic oriole

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

supple cove
#

@wispy dirge thank you

heady pulsar
#

So, are you allowed to switch out a member more than once per wipe? like once you kick them they're allowed back in or not? rustoria 5x solo duo trio

bright tulip
#

there is a guy trapping me on main at outpost

#

i literally cant do anything

potent igloo
#

Once someone is kicked from the team they cant come back for that wipe.

potent igloo
bright tulip
#

im just relogging

#

he'll probably go away

turbid plume
#

@void condor only us get muted? kinda bs

#

literally stupid af...

silent holly
#

how tf they not muted, people spam all the time and nothing gets done about it

wispy dirge
#

@turbid plume what server is this on?

hybrid cove
#

<@&274971100184576010> there is a hacker on rustoria.co us main

marble mantleBOT
#

Hey, @hybrid cove

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

hybrid cove
#

/ticket

marble mantleBOT
#

Hey, @hybrid cove

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

my entire clan just got muted for 1 day

#

none of us even spoke

toxic root
#

when i click youtube in rustoria.link it shows "This app is blocked
This app tried to access sensitive info in your Google Account. To keep your account safe, Google blocked this access."

#

and i cant get it

heady pulsar
#

theyve reinvited the same person 3 times after bringing new members

potent igloo
near halo
#

damn @void condor caught pickin favorites

turbid plume
wispy dirge
turbid plume
thorn iron
#

/ticket

marble mantleBOT
#

Hey, @thorn iron

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

wispy dirge
#

<@&274980199668645888> anyone on the 5x trio than can help bluk out?

thorn iron
#

i was banned on us. trio 5x because someone gave me their base codes because they were done with the wipe, cant i talk to a mod?

marble mantleBOT
#

Hey, @thorn iron

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

turbid plume
#

pro tip

thorn iron
#

thanks

turbid plume
#

dont put in codes till they get off and u wipe tc

thorn iron
#

yeah didnt know that, i normally play solo

turbid plume
#

its auto detect ik how u feel

turbid plume
novel dragon
#

ANY ADMINS ONLINE

bronze stump
#

I'm not an admin but I can try to help out

#

@novel dragon

novel dragon
#

I NEED AN ADMIN

bronze stump
#

What's the issue?

novel dragon
#

HACKERS

marble mantleBOT
#

Hey, @novel dragon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

bronze stump
#

Welp there you go ^

#

/ticket in game with evidence

marble mantleBOT
#

Hey, @bronze stump

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

novel dragon
#

/USELESS

#

EYVEN IS HACKING AND FLYING IN AND OUT OF MY BASE

hollow cosmos
#

Make a ticket

novel dragon
#

I HAVE..

hollow cosmos
#

Good, an admin will get to it when one is available

novel dragon
#

THEY NEED TO HAVE MORE ADMINS THEN.

#

WHAT ABOUT MY TIER 3 I WAS CRAFTING IT AND DIDNT PLACE IT

near halo
#

i got banned for hacking even though i'm not, help

neon coyote
#

!appeal

marble mantleBOT
#

Hey, @neon coyote

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

thank you

distant hatch
#

Is the long server your wife of July 1st?

near halo
#

@void condor what u have to say for urself garry

#

lol is that the wrong @

void condor
# turbid plume <@!221295610236633088> only us get muted? kinda bs

First of all you’re tagging me at 4am about something a chat mod can handle. Secondly I handled your situation because you literally spammed for days on end the same shit and had multiple warnings and ignored them. These players will also be dealt with, however don’t come in here playing the “Oh but they did it” as well card when you literally did the same shit for days as I mentioned.

void condor
#

@turbid plume Just going to comment further on this after some further investigation, the three players that you linked said the phrase less than 10 times. Now lets look at you for example shall we? 100+ times with that one phrase, then another instance where you spammed the chat for a long period with over 150+ messages as well with a different phrase. So next time you want to come in here comparing yourself to others, just don't bother and don't waste my time. You're muted for a reason, your reason is deserved. I couldn't care to have "Favourites" I stepped in because you were being reported when I was handling the tickets/reports as it was a quiet time for admins. Enjoy the rest of your wipe however and thanks for voicing your concerns.

cinder nymph
#

My VPN is blocked

void condor
#

Steam id?

cinder nymph
void condor
#

You're not banned for a vpn, you're banned for playing with a cheater.

cinder nymph
#

We're not cheating

void condor
#

The person you were playing with was gamebanned, I'd beg to differ

cinder nymph
#

You're the administrator?

#

What should I do

wise apex
#

i need help with a guy using esp

#

us main

potent igloo
#

@wise apex !ticket

#

Do /ticket ingame and report please

cinder nymph
#

We really didn't cheat Help me

potent igloo
#

@cinder nymph !appeal

wise apex
#

thanks

wispy dirge
marble mantleBOT
#

Hey, @cinder nymph

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

mystic snow
#

when i have made a appeal where will the reply be?

potent igloo
#

@mystic snow If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

wise apex
#

can some admins please get on my ticket

potent igloo
#

@wise apex To be fair for everyone, admins will deal with tickets in the order they are added.

wise apex
#

yeah ik that im just like sitting here while he's taking all our shit

potent igloo
#

Sorry man, if you can get any proof with recordings feel free to upload that, and share the link in a ticket.

wise apex
#

legit just place a stash in the ground and he will run to it

#

ill try and get proof

#

or when admins can just spectate him

potent igloo
#

Also, do F7 report if you havent already

obtuse beacon
#

he dug up 1 of our stashes without knowing it was there and he's walking around like a bot headshotting everyone with his ak

#

weve all f7ed him multiple times

#

can an admin just spectate him for a bit or somthin

potent igloo
#

They will get to it, please be patient.

obtuse beacon
#

how long tho

#

i wanna know if its worth staying around or if its gonna take too long

potent igloo
#

hard to say, but it shouldn't take too long. Admins have to be fair to everyone opening tickets, so they will handle them in the order they are received.

obtuse beacon
#

ok

#

saw him dig up multiple other stashes aswell as mine

potent igloo
#

Feel free to record evidence if you can, and link the upload in a ticket.

wise apex
#

Isnt as easy as it thinks

#

he knows we're onto him so he is being careful

near halo
#

are ban appeals getting looked at today also? says 1-3 work days but considering it's saturday im not really hopeful

still obsidian
#

is cargo broken or something it hasnt spawned in hours

still obsidian
#

main

wispy dirge
marble mantleBOT
#

Hey, @still obsidian

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

wispy dirge
#

Pop in a ticket and the next admin to see it can take a look.

steady nova
#

hello i have a problem

jagged birch
#

what is it?

steady nova
#

Last month I bought Vip Plus without knowing that there is a subscription

marble mantleBOT
#

Hey, @steady nova

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

upbeat cargo
hard sigil
#

My mum seen me on at 2am and had a spaz attack, it’s just a kit and an m2 and a full inv of pistol ammo

misty scroll
ashen tartan
#

!ticket

marble mantleBOT
#

Hey, @ashen tartan

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

mystic snow
#

any admins on

novel dragon
#

NOPE THERE ARE NO ADMINS

raven mist
#

Whatsup?

novel dragon
#

THEY ARE NOT EVEN TRYING TO PUNISH THE HACKERS

raven mist
#

Nice feedback sir!

#

Thanks!

mystic snow
#

hi what does exceeding group limit mean?

raven mist
#

It means you are exceeding the max group limit

mystic snow
#

well i had a 5man on 10x no bps which is the limit i know but a random asked will i help while he raids in return for gear so helped and i got banned for exceeding group limit

normal dome
#

kid esping so hard on eu medium ticket 206 please ban fast

raven mist
normal dome
#

@raven mist can you look dm plz

raven mist
#

Your ticket will be looked at asap.nameless, u know how it works

novel dragon
#

/USELESS

mystic snow
#

i have i wasnt teaming with him just helping raid so i can get gear

raven mist
#

Timmy, u need help with something? Or just gonna keep talking useless stuff in support?

#

Well helping someone else with max clan limit is teaming

novel dragon
#

IVE BEEN WAITING FOR 9 HOURS FOR SOMEONE

#

ARE YOU KIDDING ME

raven mist
#

Feel free to dm me :)

mystic snow
#

i never knew that will i ever get unbanned or im a banned for life for a simple mistake

raven mist
#

Those bans are mostly for one wipe

mystic snow
#

ah damn weekend is ruined now

novel dragon
#

THIS GAME IS RUINED

raven mist
#

I already just told you , feel free to dm me

novel dragon
#

THEY ALLOW HACKERS TO FLY IN AND OUT OF PEOPLES BASES AND WONT DO ANYTHING ABOUT IT

raven mist
#

We obviously dont

novel dragon
#

CLEARLY YOU DO..

raven mist
#

Is your caps lock stuck sir?

novel dragon
#

THERES NO ADMINS ONLINE EVER AND SO MANY HACKERS

frigid folio
#

Hello, I was banned on the rustoria US Small server with the hacking reason, can I find out the reason for my ban?

raven mist
#

Im here talking to you, every ticket is getting looked into

novel dragon
#

IVE BEEN WAITING ALL MORNING FOR SOMEON TO HELP AND ALL YOU CARE ABOUT IS MY CAPS LOCK WOW

#

USELESS

raven mist
#

Did you make a ticket using the /ticket command mr timmy?

frigid folio
#

/ticket Hello, I was banned on the rustoria US Small server with the hacking reason, can I find out the reason for my ban?

marble mantleBOT
#

Hey, @frigid folio

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

novel dragon
#

USELESS

raven mist
#

So, did u make a ticket mr timmy?

novel dragon
#

YES OVER 9 HOURS AGO

raven mist
#

On what server?

novel dragon
#

US MAIN

raven mist
#

Whats your ingame name?

novel dragon
#

YOU SO CALLED NUMBER 1 SERVER

raven mist
#

So, whas your ingame name?

#

Because there are no open tickets on us main timmy

near halo
#

oof

novel dragon
#

BECAUSE YOU GUYS DONT CARE ABOUT PEOPLE HACKING AND LET THEM GET AWAY WITH IT

raven mist
#

Still waiting for your ingame name

#

You keep calling us useless, but it seems like you dont even want help

novel dragon
#

BUBBATHEBEAR IS MY GAME NAME

near halo
#

in caps? 🤭

raven mist
#

Did you report 'eyven'?

#

That player was banned hours ago and your ticket was replied to hours ago sir

novel dragon
#

OVER 9 HOURS AGO AND NOTHING YET

raven mist
novel dragon
#

THERE NO REPLY WHAT SO EVER

raven mist
#

Oh yes there was

novel dragon
#

IM LOOKING AT IT RIGHT NOW

raven mist
#

The reply was 'This player has been banned!

novel dragon
#

THERE NOTHING IN MY VIEW TICKETS AND IM STILL WAITING

#

HACKER FLYS IN AND TAKES MY TIER 3 AND KEEPS COMING BACK AND DID YOU BAN ALL OF THIER GROUP

marble mantleBOT
#

Hey, @novel dragon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

raven mist
#

Mr timmy, your ticket was replied to hours ago, that player you reported got banned HOURS ago.

novel dragon
#

PLAYERS?

#

OHHHH AND NOBODY CARES ABOUT THE STUFF JUST OH HEY WE GOT THE HACKER

raven mist
novel dragon
#

ONLY ONE OF THEM WHEN ITS A FULL GROUP

near halo
#

are they supposed to give you your stuff back?

novel dragon
#

THEY DONT CARE

#

THEY SUPPORT HACKERS

raven mist
#

So you just said we are useless because we do not ban cheaters, however the ONLY player you reported got banned after you reported them

novel dragon
#

I ONLY SAW ONE NAME ON ALL OF THEM

raven mist
#

All associated players got banned with that player sir

novel dragon
#

PROVE IT

#

OH BUT FORGET ABOUT ALL MY WORK I PUT INTO THE GAME FOR THE PAST 2 DAYS

raven mist
#

No need to prove that! Because it happened! Anyways , no need to keep arguing because your report has been handled and the player got banned! If you still have any concerns feel free to file in a ticket and we'll look into it asap! Have a nice day sir! PepeOk

novel dragon
#

SO USELESS AND BETTER YET THESE GUYS LET THE HACKERS DO THIS SO OTHER PLAYERS STAY PRIM LOCKED

near halo
#

@raven mist since you're here, how long do you think ill have to wait for my ban appeal to be read? since its the weekend and all

novel dragon
#

THEY DONT CARE MY DUDE

#

SORRY

hushed ledge
#

quit crying they do there best

raven mist
#

Cant really give an exact ETA since the appeal gets handled by the admin who banned the players

novel dragon
#

I BET THEY GET OFF TO THIS CRAP

raven mist
#

But most of the time its pretty quickly

novel dragon
#

USELESS

near halo
#

oof, guess there goes my base lol

hushed ledge
#

shenzyy

#

is this allowed

raven mist
#

@novel dragon you can calm down for an hour, since you dont listen to what we are saying

near halo
#

@raven mist when the appeal gets handled do i know who the admin is? because i really wanna know if what i think caused it caused it - and how to prevent it in the future

languid terrace
#

Does anyone pay attention to their server? Main has been lagging all day once again

hollow compass
#

@languid terrace Hey, I saw you talking about this same issue yesterday, Im on EU Main myself right now and im not getting any lag 😦 what exactly are you experiencing?

woeful karma
#

<@&274971100184576010>

raven mist
#

@woeful karma

woeful karma
#

waitin for support.....

raven mist
#

Yeah im not on pc rn but feel free to dm me

royal moth
#

^^^^^^^^^^^

woeful karma
#

alright

bleak horizon
#

server is so laggy

#

eu main, please fix it

sly violet
#

eu main laggin again

sly violet
chilly falcon
#

some admin help with outpost heli camper he is keep killiing peopls in outpost

sly violet
#

I am sure for eu its mostly laggin

tight pendant
#

Admin please eu main is super laggy

chilly falcon
#

yo admin DO SOMETHING ABOUT THE OUTPOST CAMPER WITH SCRAP HELI
HE HAS KILLED SO MANY MINI some JUST BOUUGHT IT!

hard sigil
#

Been there for 14h sleeping

novel dragon
#

ADMINS ARE USELESS THEY ALLOW HACKERS TO PLAY AND RUIN YOUR GAME AND KEEP YOU PRIM LOCKED..

zealous kettle
novel dragon
#

IM STILL WAITING FOR SUPPORT THO AND GETTING NOTHING BUT USELESS ADMINS AND NOT A SINGLE PERSON TO TALK TO..

zealous kettle
#

What support are you looking for? You keep saying that you’re looking for support but have yet to explain what you need...

sly violet
#

maybe he just needs someone to talk to PepeCry

novel dragon
#

I WAS WAITING FOR OVER 9 HOURS AND NOBODY WILL TALK TO ME

zealous kettle
#

Well I find that hard to believe... seeing that your first message in this channel was from last night which you got a reply to almost instantly with directions on how to report a rule breaker. And when you correctly reported the rule breaker they were dealt with within minutes of your report. If you’d like to DM me and have a civil conversation feel free to do so.

novel dragon
#

I AM STILL WAITING

west osprey
zealous kettle
#

I am not available at the moment to join a call, that is why I’m saying to DM me. And if this is about the same situation which was dealt with hours ago there’s nothing to talk about.

west osprey
hot tundra
#

How tf is that even possible

hard sigil
#

I found a way to sleep

#

There

hot tundra
#

My base also hasn't decayed one single bit, eventhough tc has been empty for over 14h

hard sigil
#

Lmfao

hot tundra
#

Weird ass things going on

hard sigil
#

Rustoria has been slacking slightly with the raid zone not working etc and like ur issue on the decay 😂 I’m sure they’re getting a fix tho

keen hull
#

quick question, if i buy vip for 30 days but i have 4 days left from my previous one. Will it add up or will it reset?

hot tundra
#

I think you cant

#

Right?

hollow compass
#

@light geode do you need help with anything? I moved you into a support call but it seems your afk 😦

languid terrace
#

Can you just restart the server and announce a server restart? It's legit unplayable for a lot of people

south wolf
#

can i get a refund for my vip i don’t even play rustoria anymore and i just got some money and it for - from my card 🥸

languid terrace
#

Is anyone actually going to resolve the issue on eu main or?

#

like everyones complaining about it, but nothing being done about it? <@&274971100184576010>

raven mist
#

Hello pix, we already dmed. Its been forwarded, just be patient please.

south wolf
#

<@&274971100184576010> can i get a refund or?

raven mist
#

Dm @balmy cypress regarding that @south wolf

modern stirrup
#

anyone can help me ?
bought vip for eu main and still have queue

raven mist
#

@modern stirrup hey there, also please pm luke regarding any vip issues

snow temple
#

yo

robust walrus
snow temple
#

hacker

marble mantleBOT
#

Hey, @snow temple

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

snow temple
#

/ticket

marble mantleBOT
#

Hey, @snow temple

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

robust walrus
turbid plume
snow temple
#

how?