#support

1 messages · Page 1441 of 1

marble mantleBOT
#

Hey, @pliant crown

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

subtle tangle
#

ok i did

ancient flume
#

Yeah admin said to be on the discord

#

How do i add a response to an existing ticket?

dusky summit
#

I would like to know why I’m getting falsely banned for supposedly scripting when I’m not? Like I don’t even have good aim and I wasn’t stacked enough to have stuff to script

#

Like we could go through my files and shit or whatever y’all have to do to get me unbanned

marble mantleBOT
#

Hey, @dusky summit

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

<@&274971100184576010> how can I transfer VIP?

dusky summit
#

I did appeal

arctic sapphire
dusky summit
#

@south glade I was denied but idk why I got banned when i got shit ass aim 😂

zealous kettle
dusky summit
#

Am I able to talk to someone about my denied appeal? I really enjoyed the server

golden basalt
#

i boosted your server and didn't got the kit

jagged birch
golden basalt
#

yeah i changed my account

#

i send unlink request

icy dirge
#

i need help

near halo
#

HELOOOOOOO

near halo
#

can anyone help? eu 5x nobp, cheater. aimbot and wh. profile looks good, 57lvl, but guy is headshotting everything. i start spraying him from behind, like 200m, he turns and tripples me. after that i get my gearset, start running away, get like 200m away and hide in rocks. he is running, stops, starts slowing and headshots me. checked only 1 place

#

has VAC on record too

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

inner grove
#

i got muted for 6 hours for saying "NLG grubing lol" ???

near halo
#

fuck this server. losing everything to cheater, 0 reaction

zealous kettle
#

Unmuted, apologies.

inner grove
#

Thanky you

wooden forge
#

no early map leak for eu medium?

near halo
teal yacht
#

so how long does it usually take for a ticket to be looked at

near halo
teal yacht
#

alright

near halo
#

sm1 reply to my ticket in 10x please.

forest urchin
fallen girder
#

@near halo 🙂

forest urchin
#

Plus it’s almost 8am for na players

normal dome
#

too funny its still here

full bane
#

Just wanted to say thank you rustoria for unbanning me

near halo
brisk inlet
#

Hey im having a trouble joining rustoria traning grounds? It just says Negotating Connection and then this comes up?

pure sinew
brisk inlet
#

Ok!

weak panther
#

<@&274971100184576010> can i talk to one of you

zealous kettle
pure sinew
#

@sullen iron What’s up? I can’t join voice right now but maybe I can assist you here?

sullen iron
#

hi mark my game looks super weird

#

@pure sinew is it alright if i message you?

pure sinew
#

Hey, go for it!

sullen iron
#

how do i send screenshot

#

my game is unplayable

raw ivy
#

How do I view ticket responses?

#

I do /ticket list and it says they are in console, but there is nothing in console so I cant get the IDs to view the ticket responses

pure sinew
#

Hey @raw ivy sometimes it may not show so type /ticket list again then press f1 if this doesn’t work I would recommend reloading into the server as this usually fixes it for me

raw ivy
#

Ah, apparently third time is the charm lol

pure sinew
raw ivy
#

Yeah man, cheers

pure sinew
#

No problem heartoria

near halo
#

hi i linked my steam account and joined group to accese shop in 5x eu but still cant take eather kits or the shop

pure sinew
near halo
#

nope didnt work it said you already got primsons but cant accese the shop or kit

pure sinew
#

Ok, send me a screenshot of what the website shows

#

@timber stag I can’t join voice right now, but maybe I can assist you here?

near halo
#

ok 1sec

pure sinew
#

So you can use the shop

near halo
#

idid

#

@timber stag

#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

pure sinew
near halo
#

alrighjt ill wait and give and see dont i need to restart my game?>

pure sinew
near halo
#

it says joined but sitll cant acese shop

pure sinew
#

Ok, now type /auth in game

#

And you should be able to access the shop

near halo
#

yep tysm ❤️

pure sinew
#

No problem heartoria

snow saffron
#

MAN you server is full with cheaters/scripters. and littarly nobody cares

pure sinew
#

Yo

marble mantleBOT
#

Hey, @snow saffron

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

pure sinew
#

Hey @snow saffron Hey, I’m sorry that you feel this way. Make sure to make a ticket on them and they will 100% get banned if they are cheating as we do not tolerate cheaters heartoria

snow saffron
#

already do

pure sinew
snow saffron
#

but i never get replies or whatever, im getting lazerd by low hour people. With bought accounts, its not even fun anymore. there whole team is sus

pure sinew
#

Type /ticket list and see if you have got any responses!

snow saffron
#

no replies

#

Diffrent team's all low hours, cheating on each other.

#

this person littarly says he only have for a few months a pc. Never pc gamed, and now such a beamer. its impossible.

rare tartan
#

/ticket

marble mantleBOT
#

Hey, @rare tartan

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

how do i reply to ticket

modern lion
near halo
#

oh so im suposed to put the evicence in it

stable tundra
#

ez

pliant quail
#

Where to see server wipw times

glacial merlin
#

Big grin

#

Have u spoken to the staff ?

pearl harbor
#

hello i am trying to join the eu 10x but i cant download the level it failed to receive data

near halo
#

/mapfiles @pearl harbor

marble mantleBOT
#

Hey, @near halo

If you are received the Disconenction message World File Mismatch error
then follow this step:

Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

pearl harbor
#

@near halo it does not shw the map in the folder

near halo
pearl harbor
#

i think so yea

#

i can send a screnshot of the presise error that im getting

near halo
#

yes do ti

tawdry mango
#

made + nomad playing 2 clans!!

pearl harbor
#

@near halo i cant send it it dose not work it works in dms tho

tawdry mango
#

rustoria zeus 5x, made + nomad playing 2 clans!!

near halo
marble mantleBOT
#

Hey, @tawdry mango

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

pearl harbor
#

@near halo i have sent you the dm have not got a replie so idk if you have seen yet

astral lantern
#

<@&274971100184576010> im banned from all severs for scripting and i used to play on them jus fine i had another account that i got banned for scripting on rust but that was 2 years ago and havent done that sence i just got banned on this account cause i was playing on them jus fine not too long ago. how do i get unbanned?

near halo
#

nox join waiting for support channel

tawdry mango
#

ticketed

near halo
marble mantleBOT
#

Hey, @astral lantern

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

pliant warren
#

can someone help out with a situation?

near halo
#

yes whats up ?

pliant warren
#

So one of my buddies has left my clan a day ago, he left as a joke and we reinvited him. Just now we kicked him from the clan as a joke, and we realized that if we invite him back we will be kicked for cycling players. We play in Rustoria 5x s/d/t

raven mist
#

if nobody joined meanwhile you should be ok

#

and if its like reinvited in a short amount of time

pliant warren
#

okay cool, hope we don’t get banned lol

#

thank youuuuuu

summer axle
#

?ticket

marble mantleBOT
#

Hey, @summer axle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

summer axle
#

/ticket

marble mantleBOT
#

Hey, @summer axle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

summer axle
#

Anyway to make a ticket through discord.

neat pumice
#

What is the issue you're trying to report? 🙂

neon light
#

How can my appeal be denied when i have 0 clue why im banned in the first place. When i ask why im told to go play another server wtf

raven mist
#

Whzts your steamid @neon light ?

summer axle
raven mist
#

Feel free to dm me Shrio

neon light
#

76561199065594419

pure vector
#

Where can i check if i still have vip? I know i bought it rougly 29 days ago but i want to make sure i still have it for wipe tommorow

neat pumice
#

If you log in on our donation website and look at your account statement, you'll be able to see the precise date you purchased VIP, and calculate 30 days from that 🙂

uneven turtle
#

Can somebody unban me? my steam ID is 76561198976689078. I got banned for Leaking staff info which is false because i never leaked any info, i dont even have any staff information to leak...

#

Ive been banned for like couple months already and tried to solve this problem with some of the admins and they already tried to help me but nobody got it fully done because i get automatically rebanned by the software i think..

pure vector
neat pumice
#

Ah, do it without the account.php bit and it should be fine 🙂

pure vector
#

if i do that it just brings me to the shop, where do i go to from that point on?

#

oh nvm, i just wasn't logged it haha, one last question, it expires tommorow for me. Does it expire at the same time that i bought it or like mid-night?

neat pumice
#

the same time you bought it 🙂

ripe current
#

hi

#

is here admin?

pure vector
#

in that case pls change server wipe time to 2 hours earlier for me haha

ripe current
#

i need to speak with admin

split cypress
#

@ripe current can i help you?

near halo
#

/appeal @ripe current

marble mantleBOT
#

Hey, @ripe current

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

ripe current
#

but thats not good @near halo

#

i didnt do nothing lol, if im start to play with a guy who is cheating how can i know it?, and why im getting permaban like him if i just play 2 days with that guy,

#

ban him not me im not cheating

#

is like if youre with a friend having party and he kill somebody, and you get jail too cuz is your friend, no sense

split cypress
ripe current
#

1 week ago aprox

raven mist
#

Whats your steamid kronidas?

neat pumice
ripe current
#

how can i see it?

#

/steamid

marble mantleBOT
ripe current
#

76561198020468783

raven mist
#

Did you ban appeal aswell on the ban appeal website

#

?

ripe current
#

yes

raven mist
#

ah yes i see

#

lemme take a look 1 min

ripe current
#

ok thx

raven mist
#

@ripe current You're unbanned ! Sorry for that one 🙂

ripe current
#

oh thx you alot

gaunt whale
#

i made a ticket to be unbanned but havent heard anything back

neat pumice
gaunt whale
#

like 3 weeks ago

neat pumice
gaunt whale
#

ok thanks but bruh it got denied ShrekStare

near halo
#

ayo admin

#

i get banned for breaking group limit and i am not even in a team ive been trying to play for weeks now i get insta banned as i join

hazy basin
#

Hello admin, can you PM me regarding a giveaway win. Not sure if im being scammed lol

near halo
#

ur being scammed

near halo
hazy basin
#

Thank you

naive ice
#

got scam messages as well lmfao

slim yew
#

For some fucking reason i keep getting scam messages from this weeb

near halo
broken loom
#

Hello, I am also reporting the same scam from a user "bosco."

near halo
#

i did one but its really stupid to wait for 3 days for a easy to solve problem

zealous kettle
#

All bots have been banned.

ruby lagoon
#

Viasli ツ
#5041 fake giveaway dm...

young adder
#

this is a bot too Pope#5386

unique tangle
#

!appeal

marble mantleBOT
#

Hey, @unique tangle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
robust star
#

i got a message saying that i won a giveaway is that true?

near halo
robust star
#

okay!

slim yew
zealous kettle
#

All bots have already been banned.

near halo
last knot
near halo
#

bro same

#

the scam is so easy to see lmao, their domain was made 4 days ago

near halo
uneven perch
#

Hello, I have been having problems spawning/waiking up on Rustoria servers for over a month now. Every other server in game works fine, it used to work but last couple of months it hasn't allowed me to wakeup/spawn. Pressing ESC or anyother key dosent help, also can't f1 kill or use suicide from the in game menu. Any idea what might be causing this problem?

split cypress
#

@uneven perch i'll aware admins of your probleme , would you give me your steamid please?

uneven perch
#

yeah, give me a sec

split cypress
#

/steamid

marble mantleBOT
uneven perch
#

/steamid

marble mantleBOT
uneven perch
#

@split cypress 76561198057614333

split cypress
#

Alright got it , ill contact admins

uneven perch
#

Thanks man!

dense temple
#

welp i got hacked because of you guys thanks alot!

split cypress
#

@uneven perch alright man , you should pm shenzyyy , he is waiting for you pm

split cypress
dense temple
#

welp i tried redeeming the give away and put in my account info and now it says my account is under another email

fathom flower
#

Hello! I got an issue. It says i have won a giveaway, but i can't login through steam in the rust plus website.. Any ideas?

dense temple
#

dont do that i did and my account is gone now

#

is the web urs @split cypress ?

near halo
dense temple
#

well shit

#

@merry iris is the guy so ye

burnt kettle
#

cmon man thats some basic shit how u fall for that and blame them cmon

dense temple
#

nah my fault though he was staff around here

split cypress
#

@merry iris thats the bot who scammed you?

merry iris
#

what

burnt kettle
#

no not this guy he has his steam linked up and everything

dense temple
#

natsuu imma send a screen private if thats alr?

split cypress
#

y sure

fluid sun
#

Hello my rank isn't working on EU Zeus

pure sinew
fallen girder
#

10x eu crashed??

near halo
#

I keep getting connection attempt failed whenever i try to conect to no bps eu 10x

fallen girder
#

someone fix it 10x crashed

near halo
#

10x just commited suicide or what...?

neat pumice
#

The admins are all over it, it'll be up soon 🙂

near halo
#

😄

tribal juniper
#

!appel

marble mantleBOT
#

Hey, @tribal juniper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

drowsy valve
#

damn i just got hacked

#

i thought i won a giveaway and i got a private dm i did it and then my account got hacked

neat pumice
raven galleon
#

free ak skin

drowsy valve
#

yea thats what it said maybe tm it will go back to normal but i bet my rust skins will be gone

jaunty lily
#

When is bp wipe on rustoria eu main?

thick copper
#

when do i get my socail rewards in game

near halo
#

@misty scroll

soft lava
#

id like to report a cheater

marble mantleBOT
#

Hey, @soft lava

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

neat pumice
#

Cheater reports go in game 🙂

near halo
#

why am i still banned even if i should be unbanned today?

soft prism
#

/steamid

marble mantleBOT
soft prism
#

Can i speak with an admin about my ban?

#

I just tried to do an appeal and it isnt working

near halo
thick copper
#

when do i get my socail rewards in game

near halo
thick copper
#

no kit

#

@near halo

near halo
soft prism
#

It says my appeal has been denied and cant reappeal. I was told by an admin that i should reapeal when i had more hours

near halo
soft prism
#

Zen Zen

#

He said he was going to be away and since then i havent gotten anything back on it

raw lily
#

Was it saying you aren't banned, or was it saying you were denied?

#

Also, zen should be back in 3 days, on the 19th if I recall correctly

soft prism
#

It said denied but i was supposed to re appeal and it wont let me

raw lily
#

So to be clear, it never gave you the option in the first place to appeal? Can I ask what the ban was for?

soft prism
#

I was said to be cheating when i wasnt. I was just newer to the game, i assume i was banned for scripts, no one would tell me

#

If an admin can pm me or someone i can explain the situation

raw lily
#

If zen was dealing with you personally, then I'd wait for him to return. It would take 1-3 business days for an appeal to be looked at anyway, so you wouldn't really have to wait any longer

near halo
#

Why am i still banned even of i should be unbanned today?

soft prism
#

Alright, i dont care too much about playing your server just the ban is screwing me on other server now which kinda sucks

raw lily
soft prism
#

I got banned over a month ago or so now; i made an appeal and it got denied which is why i started to message zen, i have a more complicated situation than just my ban; steam id 76561198405509366

raw lily
soft prism
#

~Alright thanks

raw lily
#

You're welcome, sorry I cannot do more for you right now

west kite
#

Got messaged by a bot offering skins

near halo
#

getting messaged by a bot about giving away skins

#

@shut socket is scamming

#

@shut socket ban pls

unreal rose
#

Is VIP for US medium gonna be restocked before tomorrows wipe?

winged ether
#

I just got a dm saying I won a skin from this group is that legit? 😄

near halo
#

nope

#

was it by a guy called banty?

winged ether
#

no let me check the name

dim knot
#

was it stecudi

marble mantleBOT
#

Hey, @unreal rose

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

winged ether
#

Martin Muller

unreal rose
near halo
#

no its not real

winged ether
#

dammit Martin

zealous kettle
#

All scam bots have been banned.

forest thicket
#

did i really win a Glory AK?

#

Or is that a scam?

near halo
#

!steam id

#

on 10x no bps eu if i promote someone to moderator can they invite people to my teams

amber swift
#

were do i report hackers?

near halo
marble mantleBOT
#

Hey, @amber swift

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

What would happen if someone’s teammate was scripting

near halo
#

What if they played 5 wipes with a cheater but the scripter left?

near halo
#

What if he just left tho like rn and then just got banned?

#

then its to bad i guess

#

And the whole team gets banned?

#

most likely

#

K

#

@near halo one more question what if a team was making a cheater do things for them?

near halo
#

What if he wasn’t in the team tho?

#

the admins can tell if you are teaming or not

#

Is there a way u can turn yourself in?

buoyant umbra
#

Cheater on EU Long

marble mantleBOT
#

Hey, @buoyant umbra

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

hot tundra
#

Why is Member cycling situational? I've always seen entire clans getting banned because of this

buoyant umbra
#

/ticket

marble mantleBOT
#

Hey, @buoyant umbra

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

hot tundra
#

The members that cycled into their clan didnt even get banned kinda bs to be fair

upbeat cargo
#

Support call :0

#

"the members that cycled their clan" what are you on

hot tundra
#

Who tf r u

#

Who me?

upbeat cargo
#

errrr admins.... can u talk to me....

hot tundra
#

Who is this extremepulp guy

hybrid sail
#

.

forest urchin
hot tundra
#

Yeah which id like to know

hybrid sail
#

can a admin or someone move me

upbeat cargo
#

Zach can u please talk to us?

forest urchin
#

Those reason will not be provided because we don’t give out information on other players bans

#

Yes hang on just 1 minute please

#

I’ll get you rn

hybrid sail
#

drag us both we are teammates

hot tundra
#

Well it seems very weird for all of them not to be banned, some friend politics bs or sum, never seen that happen before

hybrid sail
#

yea we paid him to not all get banned

hot tundra
#

So cycling is basically allowed?

hybrid sail
#

yeah if u know admins 😉

forest urchin
#

He’s lying lol I’m speaking to them right now

hybrid sail
#

nah hes lying ^^^^:)

forest urchin
hot tundra
#

Who's lying

forest urchin
#

They were also joking about being able to pay off the admins to get you mad lol but bottom line is we will not disclose other players bans

hot tundra
#

Yeah but I dont see why not all of them are banned, and how that can ever be "situational" (like situational as in you have enough money to pay off admins?). I've never ever seen someone getting banned individually for cycling members.

forest urchin
zealous kettle
forest urchin
#

^

upper valve
#

/ticket

marble mantleBOT
#

Hey, @upper valve

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

hidden swan
#

<@&393554009799000064> How can i check on the progress of my ban appeal. I was banned by being associated with a hacker even though i wasn't online at the time and had no knowledge that he was even hacking. Day 3 of my appeal should've been today but im still banned.

forest urchin
hot tundra
forest urchin
spice yarrow
#

Who do I talk to if I wanna transfer a vip

hot tundra
forest urchin
forest urchin
marble mantleBOT
#

Hey, @spice yarrow

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

forest urchin
#

That’s also for transferring vip

brave flume
#

when are you guys gonna restock vips for rustoria us medium?

marble mantleBOT
#

Hey, @brave flume

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

pure ermine
#

why did the servers just go offline lol

brave flume
#

so there is no restock wow

pure ermine
#

restock?

near halo
#

when is server going up??

brave flume
#

u guys could make a lot of money by adding more slots, yh restock i mean more vip slots

pure ermine
#

are they gonna be down for a while ?

forest urchin
pure ermine
civic cape
#

^^^

unkempt pebble
#

5x no bp us trio down

forest urchin
#

give it like 5-10 minutes and if its still down by then, then ill let an admin knoiw

upbeat oracle
#

its been 5-10 mins

pure ermine
#

yeaa

zealous kettle
#

Trio is coming online

whole hare
#

pretty slow to be coming online lel

near halo
balmy cypress
regal apex
#

if its not showing use the client connect

balmy cypress
golden ingot
#

why do I get DC'd when I die? I also DC randomly sometimes, it's not my internet because everything else works fine

brave flume
#

us medium is gonna wipe tomorrow right

fair notch
#

/ticket

marble mantleBOT
#

Hey, @fair notch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

brave flume
#

@golden ingot did u overclock ur pc?

golden ingot
#

na it isnt overclocked

brave flume
#

u have a good pc? cuz it might be for the ram

golden ingot
#

yeah its not like a performance issue

brave flume
#

is it only on rustoria servers

golden ingot
#

I have played on maybe two other servers only but I havent seen it on those ones

brave flume
#

did u already searched a fix on youtube maybe that might help

golden ingot
#

I dc but I can still walk around and see stuff, see the chat going and stuff still happens but after a while it DC's me, however on other players screens im not moving or anything

rose scaffold
#

how do i make a ban appeal

hushed kraken
#

!appeal @rose scaffold

marble mantleBOT
#

Hey, @rose scaffold

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

trail imp
#

where can i find the map for US main for tomarow

novel stump
#

need an <@&274971100184576010>

#

<@&393554009799000064>

balmy cypress
steep sluice
#

why was I muted for typing in chat alot?

novel stump
#

can we talk

tawdry jetty
tawdry jetty
novel stump
tawdry jetty
marble mantleBOT
#

Hey, @novel stump

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

steep sluice
#

spamming - send the same message indiscriminately to (large numbers of recipients) on the internet.

I was not sending the same message over and over @tawdry jetty

novel stump
# tawdry jetty /ticket

can i show one of you the clip. They are teaming but have joined one team now but i have a clip of them obviously teaming while on seperate teams

tawdry jetty
tawdry jetty
novel stump
#

i did

tawdry jetty
steep sluice
dusk cairn
#

sry wrong channel

steep sluice
#

I literally gave you the definition of spamming

marble mantleBOT
#

Hey, @steep sluice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

tawdry jetty
#

If you'd like to appeal a mute/ban. Unfortunately there's nothing other than that I can do to help you. If it was a spamming mute then it's a 6h wait.

steep sluice
tawdry jetty
earnest dew
#

!unlink

marble mantleBOT
leaden patrol
#

hi i was banned about 5 days ago i appealed and it got denied does this mean i can never appeal again?

ripe salmon
#

what do i get from boosting server

near halo
marble mantleBOT
leaden patrol
#

no my question was can i appeal the ban later on?

near halo
#

depends what the reason of the ban

leaden patrol
#

i sent a fake grabify link in chat

near halo
#

you can try in 1 month maybe to appeal again

leaden patrol
#

ok

restive horizon
#

i keep on getting disconnected for playing with hacker? this is my first time even trying to connect to this server yet im getting instantly disconnected

hoary dirge
#

When buying wipe pass, does the pass last for exactly 5 days, or 5 days within the remainder of the wipe

forest urchin
restive horizon
#

for what im confused

forest urchin
#

Playing with a hacker

restive horizon
#

i was trying to get bps cause im switching to official? this is my first time

forest urchin
marble mantleBOT
#

Hey, @restive horizon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

foggy robin
#

what time are you restocking vip tomorrow. is it random?

#

for med us btw

deep aspen
#

Hey i got banned for playing with a cheater and still dont know who was cheating and my appeal got denied when can I appeal again, also is it a perm ban?

mild wasp
#

Esping? There’s about 20 turrets and armored walls between me and them

near halo
near halo
near halo
stark bramble
#

how do i auth

near halo
#

Type in game /auth

#

I’m sleeping in the ocean and I can’t wake up

#

Help me 😂😂. Server restarted while I was on cargo

foggy robin
#

how many vip slots are their?

near halo
lunar quiver
#

do admins respond to tickets in game

waxen elm
#

Am I able to talk to an admin ?

cosmic whale
#

@steep orchid

#

im wait support

unkempt canyon
foggy robin
#

I got it lol

cosmic whale
#

any support online plz

raven mist
#

Cant join support vc right now, but whatsup @cosmic whale ?

vestal surge
#

<@&274971100184576010> can you drag me please 🙂

#

have 3 blatant clips of an esp

cosmic whale
silent holly
marble mantleBOT
#

Hey, @vestal surge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

cosmic whale
#

if u can see my massge here slow mod on

spare patio
near halo
#

i am supossed to be unbanned today but i am not i cant play on any server what should i do?

tawdry spear
#

i need an admin

#

really bad

flat quarry
#

!support

royal knoll
#

us long can u do something with those spam

tepid ether
#

Tonight on a Vanilla EU Medium wipe at 3pm in the UK? It's just that your bot wrote a different time today a few hours ago.

marble mantleBOT
#

Hey, @keen onyx

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

unique dew
#

/ticket @keen onyx

keen onyx
#

/ticket

marble mantleBOT
#

Hey, @keen onyx

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

keen onyx
near halo
#

/ticket add doesnt work no admins look into anything

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
strange salmon
#

/ticket random player is offline sleeping and we cant kill him, hes in our way of building where he is.

marble mantleBOT
#

Hey, @strange salmon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

dapper pond
#

Can I have some help please

near halo
cobalt vessel
#

Why is server not wiped yet?

near halo
#

Hey can anyone accept my request to unlink my discord?

#

@zealous kettle pm me

#

@west osprey or u

green linden
#

When wipe on Rustoria eu main?

near halo
#

@near halo can i help you ?

#

Whole team unbanned except me grin

#

They ignoring my appeal on purpose to piss me off

#

They dont igniore appeals

#

When did u make the appeal ?

#

2 days ago or something like that

#

The appeal Will max take 3 business days to be replayed

#

But the fact is they can answer it way sooner they just waiting for last minute on answering it

#

Today / tomorrow u should have the reply so be patient please

#

When your turn on appeal Will come they answer you, admins dont reply the tickets by choise

#

My teammates are unbanned without making an appeal except me and my ban is extended

#

U can Just wait for a reply, be patient

#

WORST SERVER

near halo
raven mist
near halo
#

bro helo mods?

#

shenzyyy

#

can you check report im getting hard espd rn its so blatant

#

like holy fuck

#

kids running around corners spraying me

raven mist
#

Already banned

shrewd lynx
#

how to report a hacker?

#

im on the zeuz 5x

cobalt vessel
#

why is server not wiped

shrewd lynx
#

f7 doesnt help me

cobalt vessel
#

server was supposed to wipe 2 hours ago lol

lucid apex
#

When does Rustoria Eu Medium wipe?

cobalt vessel
#

the times are mest up i think bc zeus 5x us was supposed to wipe 2 hours ago

shrewd lynx
#

where are the mods...

cosmic whale
#

/TICKET

marble mantleBOT
#

Hey, @cosmic whale

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

noble beacon
# near halo

yo i got the same scam and and sent that screen shot

near halo
#

Yo

#

I did steps on website for gory ak

#

Where is it in my inventory

cosmic whale
#

ANY SUPPORT OMLIME NEED HELP

raw lily
cosmic whale
#

I SEND U MY PROPLEM IF U CAN HELP ME

raw lily
#

I can try. Go ahead an PM me

raven mist
#

@cosmic whale be patient, we already are aware of your issue

#

Pming every admin/mod is not gonna change that situation unfortunatly

cosmic whale
#

wipe after 2 h

#

i realy need play

native vapor
#

hello, so I'm playing with a person who says he has an old account that Is eac banned and I was wondering If I would get banned If I played with him.

near halo
#

i didnt get my booster kit i boosted?

raw lily
# native vapor hello, so I'm playing with a person who says he has an old account that Is eac b...

I'm not an admin, so take what I'm saying with a grain of salt. I think typically when admins ban for the reason of "playing with hacker", I think it's usually done when someone is actually caught cheating by the admin and they have teammates. EAC is an automatic system we don't control, so if your friend tries to log back into our server on a different account, I believe that would fall under ban evasion, and if you were playing with him, you may possibly be subject to a "playing with hacker" ban. It really depends on the situation and the guidelines of the admins, which I don't have access to. However, if his old accounts ban is over 180 days old, he should be good to play on our servers again on the account that was originally banned. This is consistent with Facepunch's official servers, so we follow the same standards.

Long story short, it's up to admin interpretation and might not be wise to play with that person. It doesn't pay to hack.

deft goblet
#

what reward do i get for server boosting?

feral torrent
#

quick question here

#

on rustoria main does the pop cap go up?

raw lily
#

/boost @deft goblet

marble mantleBOT
feral torrent
#

on wipe day

raw lily
native vapor
#

alright thanks.

feral torrent
deft goblet
#

do i get anything on longh like skinbox or smth

unique dew
#

No

deft goblet
#

f

hard zephyr
#

what is this

raw lily
#

It is a scam

#

Please block immediately and do not click on any links

hard zephyr
#

i changed my password just incase

wispy light
#

BAN SOLO ON 5X BPS EU HES LITERALLY RUNNING HS EVERYONE

icy steppe
#

ye can someone please ban this Solo guy, he is ragehacking

near halo
#

!ticket @icy steppe @wispy light

marble mantleBOT
#

Hey, @icy steppe

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

wispy light
#

yes we did use ticket and its taking 30 min for a oblivious hacker whos running hs to get banned clearly ill go here and complain

near halo
#

Im sorry that u have to deal with a cheater, but our admins are doing their best to reply and take care of all the tickets. Hundreds of tickets everyday. So please be patient.

wispy light
#

i get the ticket part but if a hacker is running hs everyone and killing every 2 sec that should be priorotized for ruining ALOT of player experiences

near halo
#

I know its hard waiting, but if hes cheating he will get ban

pure vector
#

is it possible to buy vip as a gift? and if so, how?

icy steppe
#

isnt there something like a priority if people get reported many times

near halo
#

u can hop on in vc and i can help u if u want

#

in the donations link

pure vector
#

sure

balmy cypress
#

You have not made a ticket

#

use /ticket add, not just F7

zealous kettle
vague mortar
forest urchin
severe cargo
#

Why is map feed saying diffrent wipe time than server info

forest urchin
velvet spoke
#

why tf does it even make sense to wipe a EU server at midnight wtf is that

near halo
#

wiping in 60 seconds

velvet spoke
#

already 300 ppl on

forest urchin
#

Like I said I’ve told someone about it

#

And I’ll get it looked into it’s probably just a mistake

velvet spoke
#

so its wiping in 6 min then right?

wispy swallow
#

can i join rustoria medium i have a vac ban 42 days

forest urchin
wispy swallow
#

counter strike

forest urchin
#

I know we allow people to join our servers 180 days after they get a game ban but I’m not sure about vac bans

#

Try loading into a server with no que to test it you should be good though

#

If you load in with no fail and can play on one of our servers then you’ll be able to play the rest

pliant quail
#

how long does it take for vip to kick in

rustic mason
#

can i buy vip with skins ?

#

<@&274971100184576010>

cedar gate
#

just copped vip for eu medium but im still in queue

steam 64 76561198084346367

cedar gate
#

🙏

humble vessel
#

no way im in queue with insane internet

cedar gate
#

O_O what this?

humble vessel
#

sup taxx

near halo
#

@balmy cypress my appeal?

cedar gate
#

hi geek pepeblush

humble vessel
#

long time no pepe

forest urchin
cedar gate
#

@forest urchinyou got any idea what this could be?

near halo
#

Yeah but the people back in line is gettinf responded before me

weary surge
#

@forest urchin eu main hasnt wiped or is it just me?

cedar gate
#

nvm relogged im all good

humble vessel
#

do slots open instantly or does it need a bit of time

cedar gate
#

gl with queue @humble vessel

#

poor bitch

humble vessel
#

nahhh, not spending shit on this game anymore

#

already bought VIP for long and was in queue for the rest of the wipe

#

thought medium was any better

forest urchin
humble vessel
#

i know i know

forest urchin
#

If you bought vip and it isn’t working tho dm Luke

humble vessel
#

its what it is

forest urchin
#

Did you buy vip this wipe?

humble vessel
#

nope

#

thought the server had like low queue

#

xd

#

gonna finish queue in 14 days for sure tho

balmy trail
#

why its only 500 max

#

can admins add more

#

to 600

forest urchin
balmy trail
#

what is the max you can?

humble vessel
#

be the first ones to make 1k pop

proven urchin
#

my problem still hasn't been resolved admins.

#

there still is no dj for waiting for support.

raven bison
#

@fallen aspen

fallen aspenBOT
#

You can play music by joining a voice channel and typing /play. The command accepts song names, video links, and playlist links.

#

You must have the Manage Server permission to use this command!

copper night
#

@violet dagger

proven urchin
#

what is this supposed to be showing @copper night ?

strong estuary
#

Hello, I'm a young person living in Turkey. In general, I also play on your eu medium server. 20 dollars here is about 160 liras and this is very expensive. As a VIP, is it possible for you to make your price the price of Turkey? There is a queue of 300 people in front of me on the server right now. If VIP weren't that expensive, I'd buy it too.

proven urchin
raven bison
strong estuary
#

@raven bison why

#

Is everything in dollars?

raven bison
#

We don't have such a system avaliable to us.

strong estuary
#

I think you have a management that can do it even if you don't have such a system

buoyant plover
#

I'm on US 3X No BPs and while trying to flex our rockets to attempt to get someone to online raid us, we badly placed a vending machine and one of our members started putting 150 rockets inside of the vending machine. While this was going on another member removed the vending machine deleting the rockets and the vending machine. The rockets did not drop afterwards.

strong estuary
#

@raven bison

raven mist
#

if you remove a vending machine , it wont drop a stash

buoyant plover
#

Is there anyway we can get them back or not?

strong estuary
#

Our request from you is that this world is not just about the dollar as a currency. It should be used no matter what currency it is. Rust world is a game.

fallen aspenBOT
#

You do not have permission to use this command!

split cypress
near halo
#

ı get banned on eu long by using cheat but ı dont use any cheat or ı use only betterdiscord as 3.party software can admins unlock my ban

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

split cypress
near halo
#

okay ty

split cypress
#

anytime

scenic glade
#

hello ive been banned on eu 10x no bps for hacking but ive never hacked before

gleaming spruce
#

CHAT moderator, can you help me

long venture
#

i got banned for 10m is it 10 mins or 10 months

#

?

scenic glade
#

months i guess

bleak sky
#

What got you banned, because if it was something with chat most likely 10 minutes

long venture
#

oh ight

marble mantleBOT
#

Hey, @scenic glade

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

scenic glade
#

just did it

split cypress
long venture
split cypress
long venture
split cypress
split cypress
long venture
bleak sky
#

Just 10 minutes my man

split cypress
#

and try not being racist next time :\

long venture
#

na i wasnt racist i was homophobic im not a racist person

bleak sky
#

Ah that makes it better

rustic mason
#

/ticket

marble mantleBOT
#

Hey, @rustic mason

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

spare patio
#

unban me all I did was talk shit to admin

near halo
spare patio
#

ye and the same admin instantly denied it x)

#

Guy is mad he lost the chat pvp which I get but come on

echo venture
#

hey guys what do you need help with

spare patio
#

free me #1 chat pvp beamer na

spare patio
rustic mason
#

@echo venture

#

i need help

near halo
rustic mason
#

i wana refound vip

#

i cant play more

near halo
#

can you dm luke about it and he will help you

echo venture
marble mantleBOT
#

Hey, @rustic mason

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

spare patio
#

ryon pls

rustic mason
#

!vipissues

marble mantleBOT
#

Hey, @rustic mason

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

spare patio
#

free the fren ryon 76561199116343881

west osprey
blazing sedge
#

Hello, I accidentally bought vip for the wrong acc

#

is there anyway you can it?

spare patio
#

yikes thats cringe why are other people getting told they can appeal again for cheat bans but talking shit admin is perma

near halo
marble mantleBOT
#

Hey, @blazing sedge

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

near halo
spare patio
#

you're bald

summer mist
#

admin offline now?

near halo
summer mist
#

@balmy cypress doesn't answer me

balmy cypress
fluid juniper
#

why am i being disconnected from US 10X nobps for exceeding group limit when we only had 4 people?

fluid juniper
#

no

fluid juniper
near halo
marble mantleBOT
#

Hey, @fluid juniper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

brittle hemlock
#

Need admin, bought VIP but doesnt work please help

west osprey
summer mist
#

@west osprey I accidentally bought a premium on Main server
it is possible to change servers?
i need to Eu medium,but i missed

fallen girder
#

why have i just got banned for scripting, like what?

near halo
#

/viphelp @brittle hemlock

marble mantleBOT
#

Hey, @brittle hemlock

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

fallen girder
#

@balmy cypress can u check this out?

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

fallen girder
#

it says im not banned

near halo
arctic sapphire
dapper cliff
#

mrs lorie if you are here can you please add me to a call

fallen girder
#

5 mins ago

near halo
viscid shuttle
#

got told to change clan name in game for no reason?

near halo
#

dm me @viscid shuttle

little pier
#

Hey I just got banned on rustoria 5x for exceeding team limit when I was quitting and just tryna give my loot away by bagging people in my base

marble mantleBOT
#

Hey, @little pier

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

severe parrot
#

is bi weekly servers map random or ?

little pier
#

@near halo I don’t understand why I got banned for bagging people in my base to give my loot away

near halo
#

!appeal @viscid shuttle

marble mantleBOT
#

Hey, @viscid shuttle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

little pier
#

Rustoria 5x trio

near halo
fallen girder
#

can someone check out my appeal

severe parrot
#

in the time it took u to type that you could have just answered my question uyy bot

near halo
severe parrot
near halo
little pier
#

@near halo how long is my ban im really sorry for exceeding team limit I didn’t know

little pier
near halo
near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

little pier
#

@near halo I’ve been unbanned thanks

#

I did appeal

fallen girder
#

can someone check out my ban appeal

mint briar
#

just bought vip for eu main and was meant to buy it for a friend on eu medium can this be switched or refunded thanks, i dont want to waste the slot as i dont play EU MAIN. Thanks!

neat pumice
neat pumice
mystic idol
#

Hello everyone, I went in today after the wipe, left the computer, I come thrown from the server and it says banned and go to discord, who should I write to or what should I do at all?

near halo
#

ill send the link

#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

if u need something else, ill be around

pseudo sonnet
#

ive just purchased hero kit on 3x eu and it hasnt been applied

near halo
pseudo sonnet
#

okay thankyou 🙂

blazing chasm
#

Hey i just bought 2 vip week passes on us main, can i refund one, or save one for next week

#

@near halo

marble mantleBOT
#

Hey, @blazing chasm

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

sage delta
#

Does rustoria US small wipe today?

near halo
golden valve
#

I would like to buy Slots from EU Medium but it is sold out now. When will it be available for sale?

marble mantleBOT
#

Hey, @golden valve

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

dapper obsidian
#

so

#

am i able to make a ticket to transfer vip? i was misinformed by my group on the server of choice

#

!ticket

marble mantleBOT
#

Hey, @dapper obsidian

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

marble mantleBOT
#

Hey, @dapper obsidian

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

pearl gust
#

/ban

#

/banappeal

marble mantleBOT
#

Hey, @pearl gust

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

serene hazel
#

WE LITERALLY REPORTED BLATENT HACKERS YESTERDAY AND THERE STILL NOT BANNED WE TICKETED THEM AND EVERYTHING LIKE WTF

#

We cant leave the damn base

raven mist
#

You made a report 6 mins ago and they're already banned

forest urchin
#

Bro💀

little coral
#

Y’all sleep on rustoria mods man every time I come across a hacker they get banned within 30mins

serene hazel
#

just got banned

#

we did it yesterday

#

ty

near halo
#

cool

serene hazel
#

we got there kit too xD

#

they got banned in front of us

near halo
#

#

raven mist
#

Next time be a little patient 🙂

serene hazel
#

ye it happened tho yesterday and we got griefed for so many kits we couldnt leave base

civic gate
#

can some1 explain me why did i get banned and my team

#

when we r 3 on trio server?

#

i dont understand anything so we get banned for no reason and we will get unbanned for sure in 3days when we lost all what we did

#

amazing

reef heron
#

yo i got a question so we picked up this guy but someone told me he might be ban evading or might have an alt that might get us in trouble is there any way one of yall can help a brother out and check

marble mantleBOT
#

Hey, @reef heron

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

civic gate
#

i hope u change the bots or the admins on the rustoria server cuz its amazing the mistakes they make

near halo
#

?

hazy lynx
#

is there a way to see which admin or mod banned us?

near halo
civic gate
#

trio x5 us i think

near halo
#

/ticket @elfin tendon

marble mantleBOT
#

Hey, @elfin tendon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

hazy lynx
near halo
elfin tendon
#

/ticket RAGAL'1TAP:) cheating. been killing us in sewer hela sus. double headshots all the time

marble mantleBOT
#

Hey, @elfin tendon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

elfin tendon
#

/ticket RAGAL'1TAP:) Rustoria eu main? he is cheating. been killing us in sewer hela sus. double headshots all the time no matter the distance

marble mantleBOT
#

Hey, @elfin tendon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

calm crow
#

hello all time i crash server and i have this message "iresponsive" can some people help me ?

near halo
marble mantleBOT
#

Hey, @civic gate

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

esto es lo que tienes q hacer Ander

unique tangle
#

!appeal

marble mantleBOT
#

Hey, @unique tangle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

reef heron
torn sage
#

Is there a way for VIP to see the map seed before wipe?

tawdry jetty
small flame
#

!STEAMID

marble mantleBOT
near halo
#

<@&274971100184576010> hey can you accept my unlink request

#

My old steam account got hacked and the person who hacked it got game banned on rust but i have an email from steam saying the account was compromised. If i play with a group this wipe will i put them in jeopardy of getting banned

marsh jackal
#

Hey I accidently bought VIP for the wrong Steam account - Help is me

near halo
#

/appeal @paper gull

marble mantleBOT
#

Hey, @paper gull

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

@marsh jackal you need to contact @balmy cypress and he will transfer it for you

#

in DM

#

I have vip but I'm not q skipping

drowsy valve
#

Well guys i contacted steam about my account getting hacked and they unhacked it so i went to go look at my skins to see if the hacker took any and i some how had glory ak the punisher mask and alot of skins so im kinda confused

near halo
#

nice cap

dire rose
#

Hello. right now I decided play on your server and when I was connecting server kicked me with a reason that I was played with cheater

drowsy valve
#

not cap i just contacted steam to see if they did it some how but i think the hacker gave me skins for some reason

jovial quest
#

hi, I went to the server and due to the fact that I did not need to leave for a long time,I got up in the afc,but when I returned I saw a ban...

white lantern
#

I have vip but I'm not getting q skipped

jovial quest
#

help me pls

near halo
#

for any VIP related issues you should DM @balmy cypress

near halo
#

I have VIP but I'm not getting q skipped on US Medium, what do I do ? Tried reseting q

#

look what i said above

white lantern
#

same

near halo
marble mantleBOT
#

Hey, @white lantern

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

marble mantleBOT
#

Hey, @near halo

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

prime reef
#

!appeal

marble mantleBOT
#

Hey, @prime reef

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

prime reef
#

/ticket

marble mantleBOT
#

Hey, @prime reef

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

#

Hey, @jovial quest

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

jovial quest
near halo
jovial quest
near halo
#

you have to wait the 1-3days for a reply

jovial quest
white lantern
#

@balmy cypress i pm'd you

near halo
#

.

desert sinew
#

is there an admin i can speak to rn?

near halo
iron plover
#

can i get help

#

i bought wipe pass and i still got q

near halo
marble mantleBOT
#

Hey, @iron plover

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

iron plover
#

!viphelp

marble mantleBOT
#

Hey, @iron plover

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

desert sinew
#

I just experienced the weirdest server failure ive ever witnessed and i couldnt respawn after now i got kicked

#

is there under any circumstances you skip people in queue? i have video proof of everything

iron plover
#

so do i dm luke ?

desert sinew
#

i dont have vip and im asking for a skip

#

begging

near halo
iron plover
#

feel like tht gonna take awhile but alr

near halo
desert sinew
#

my internet fine my pc fine everything good but all my 4 bullets i shot with revo invalid and then im insta dead by a rock and then respawn button doesn't work even though everything else seems fine and then i get kicked

#

not 300p queue and cant play with my friends

#

ive had vip before

#

still a no?

upbeat granite
#

I purchased vip, but there is a queue.
Please solve it.

marble mantleBOT
#

Hey, @upbeat granite

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

balmy cypress
upbeat granite
near halo
#

Hey can a Admin help me im not banned on rustoria and was it never before but i wanna talk about my alt acc bcs my ban is 210 days old

upbeat granite
#

@balmy cypress help me please

near halo
#

No

#

/appeal @near halo

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

But my mates told me to talk with a rustoria admin to check it out

placid marlin
#

when will pop be uped on main

near halo
upbeat granite
#

@balmy cypress I logged on as usual, but for the first time there was a queue.
I can't start. Please, help me.

small locust
#

i need help

near halo
small locust
#

i bought the vip and im still in a queue

tired stump
near halo
small locust
#

like 10 minutes ago

#

for us main

upbeat granite
#

me too. . .

near halo
#

wait like 5 mins more, if still not working you can contact luke in dms

#

@near halo bro i have 2 steam accounts 1 is 210 days old banned the other one nothing and my problem is my mates told me to talk with a rustoria admin that he can check everything out i played rustoria often on my new acc and there was no issue

#

@upbeat granite you same, wait some time, if still not working you can message luke with your steamid64 and issue problem

small locust
#

oh shit i was connecting to the wrong server oops thanks tho

upbeat granite
#

@near halo I connected the server properly, but the situation is the same. I've been in the same situation for 20 minutes. I'll message you. Thank you!

near halo
#

message luke with your steamid64 and what the problem is

#

just dont spam his dms

#

you should message and wait for answer

#

Okay thx

near halo
near halo
brisk bluff
#

?vipissue @brisk nebula

marble mantleBOT
#

Hey, @brisk nebula

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

near halo
#

so waht your problem ?

#

my mates want me to talk to a admin bcs my second acc ban was like 210 days before

brisk bluff
near halo
#

if you didn't receive your game ban on your previous account on Rustoria and it's older than 120 days old then you are welcome to play on Rustoria servers as far as i know

brisk bluff
#

!appeal @near halo

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

thx buddy

near halo
#

i guess they have changed it again

#

@brisk bluff can you look dms pls

#

on both accounts

#

be sure u connecting in the server you have bougth the vip, and if this is correct just eb patient and wait for reply of luke, he will answer you asap