#support
1 messages · Page 1436 of 1
how do i report 2 team that are teaming
?ticket
Hey, @ruby frost
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
HELLO can WE have admin support
/appeal @formal lagoon
Hey, @formal lagoon
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
/ticket
Hey, @abstract sonnet
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
I have vip issues. Where do i need to go to?
/ticket
Hey, @reef girder
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/appeal
Hey, @reef girder
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
/vip
@abstract sonnet If you have any vip issues, feel free to conact @balmy cypress
contact*
why am i banned from server and how do i get unbanned
appeal -> https://bans.rustoria.co/
/appeal
Hey, @wheat badger
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
is there any way a mod could tell me why im banned
what does it say when you try to connect to any Rustoria server?
We do not have access to that information, and we do not discuss bans in this chat, you will need to appeal your ban at https://bans.rustoria.co/
@wispy dirgeHello, where can I go for a VIP refund due to the permanent lag from the server, won't be playing in anymore
well then could i go in support vc and u tell me ?
You will need to speak with @balmy cypress for assistance.
im tryna link my account it is tryna make me join the steam group when im already in it
Mods do not have access to that information, you will need to file an appeal.
read edit
ive filed an appeal
Can you tell me what happens when you go there and try and link it again?
Also if you type /auth in game does it show you as linked?
im doing this so i can use /s but it still wont let me
Have you rejoined the server?
no, whats actually in it lol
Try rejoining the server, if that does not work we will need one of our <@&274971100184576010> 's to take a look.
cant verify my youtube cause of this
Hey, @near halo
Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.
How can I get unbanend
Hey, @empty ridge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
thanks
i found a hacker and i have name and vid any admin that can contact me?
you have to make a report in-game by doing /ticket add (your message) you can include a streamable.com or youtube link in the ticket
How do I use my point that I got from verifying and adding my other media's?
type /s on any modded server and you will open the shop
okay thx man
@near halo wait does it work on the rtg server
no
no
ight makes sense then

please use the command /ticket instead of calling out in chat
/ticket
Hey, @lucid prism
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
my teammate cannot respawn on the server. Every other server works perfectly fine for him. "us long"
plz fix car spawns on eu main. been running for hours on end not finding any car wreck spawning next to any road
How can i report a hacker on discord ? [SMH] PooL71 is cheating on Zeus 5x, wallhack and aimbot
@lucid oracle Make a ticket in-game /ticket
Has your friend tried verifying his game files?
@Tkesho aka.parsley says that i have won glory ak?
It’s a scam, don’t click it
Nope, it’s a scam, block the user and don’t click links in DMs for giveaways
ok
plz restart eu main so cars start spawning again
this is scam too?
Yes
what the scam does?
/appeal
Hey, @dry junco
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Attempts to steal your Steam account
!scam @agile river
Hey there, @agile river
A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)
We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.
Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.
If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen
ok
kyle how do i view my response to my ticket
thanks kyle and Vlan
Np
You can use "/ticket view <ID>" to view your ticket
hello i bought vip today and i still got queue
how do i check the ID
!vipissues @dim latch
Hey, @dim latch
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
You should be able to use /ticket list
or do /ticket list
/ticket list
Hey, @dry junco
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
in-game
plz fix car spawns
im banned in game though and i submited a ticket on the website how do i check that
Do you mean a ban appeal?
yes
You'd have to check back at the appeal site. https://bans.rustoria.co/
ok but like how do i check them im on the site where do i see my responses
After logging into the appeal site it should show the status of your appeal
i checked my id and its correct, wrote to luke
look in dms kyle thats what it says
how long i have to wait on answer? i dont want to waste my freeday
Just be patient, Luke should get back to you soon 🙂
how to activate gifted VIP?
ok thanks
It should automatically be given to your account.
us long is down, fix it
i refunded my VIP because it was automatic and my team mate had bought me one already so i didnt need the one that was boght automatic, but now i dont have any vip?
i got the same thing from someone called Zeigh
?vipissues
Hey, @upbeat bone
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
there's any other person who can repair my vip? because luke still didnt answer
nop
Hi guys, do you know if there's any website issue s at the moment, I've tried loggin in with my steam multiple times now to buy VIP, but each time it just refreshes and asks me to log in again
!ticket
Hey, @timid rampart
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Why was I banned?
what is the reason
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
he verified integrity of game files. Still doesnt work for any rustoria server. He can respawn on all other servers though
Howdy, I purchased VIP a few days ago (can post the paypal screenshot) but its making me go through queue now
ur sure u bougth it in server u wanna play ? check it in website
...yes
/vipissues
Hey, @night shuttle
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Hey, @urban sleet
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
he has 30 hours in game
https://steamcommunity.com/profiles/76561199174723341/ i put a ticket up but hes about to take my 2 mini he took alot of me
can any admins check my ticket or no
or his he just better
Admins review every ticket, please be patient :)
yes patent while they take all my hard work
sounds good
i just wanna see if they are cheating or not cuz i never seen a kid with 30 hours beam from 200m+
this isn't specifically related to rustoria because this is happening on every server i join no matter what but i bought 2 rust ak skins yesterday and the first one i bought is not working, it shows the gun as default but the second one i bought works, both show in my steam and in-game inventories and i can technically skin both, just the first one appears as default. How do i fix this? google didnt help
i have vip but im in queue?
Are you sure you’re connecting to the correct server?
yes
Alright, you’ll need to message @balmy cypress with your SteamID64 then
yo spoofy
What’s up?
can u check my ticket man
Not home at the moment, it’ll be checked as soon as possible.
I can not connect to the server
disconnected: Kicked: No urls in name
i have vip
id/originalfuller/
are car spawns fixed on eu main?...
You are on the wrong discord server. We are Rustoria and according to the server you are playing, you have joined the wrong discord.
Rustopia EU Medium
last seen 4 minutes ago
sorry
Tk is recruiting we are a vital clan and are looking to go around 20 deep dm if you are willing to play mondays wipe so we can see who we will keep i will answer in the morning
Oh sorry didn’t realize I was in support
anyone gonna check out my ticket...
@urban sleet Every ticket is checked as soon as possible. Just can take some time to investigate/follow up as I’m sure you’d recognize there’s always a steady influx of concerns and issues 24/7. You’ll get a response though 
I have an idea for an anti cheat system for noclip on vanilla
admin pls help
my sound crashed and cannot hear anything in the game, how can i fix it without sitting in que again for 4 hours?
eu long vanilla is lagging
long lagging hard
the main is same
medium laggin so haaaaard
wow no day without lag
we re losing kits because of this fix ur servers we re buying vip for shitty servers ?
yesterday we lost raid during lag
we lost 10 full gears because of lags
we were doing mili we died because of this fucking laaag
on long i just lost like 10 ak sets bc we were in a heli
someone ddosed rustoria eu long, other team had no lag, our whole team had lag what is this? ???
preety nice server 🙂 admins and moderators sleep or what ?
Nice server :))
!ticket
Hey, @cedar peak
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
I was loading in the server got kicked and now I'm 55
good server
shitty server nice
is it nice or shitty?
Both
Maybe make the server so we dont lose sets becuase of LAG
+1
2nd time because of fucking laag i lost everything
roll back or i sware i will report your whole server for being asshole
@near halo you check my messege ?
@near halo i want to talk to the owner of rustoria
@idle rampart i am sorry but the server dont give back items that have been lost in a roll back or from lagg i am sorry you had this experience
@near halo remove the server if you cant defend ddoss
is the 5x being DDOS? server lag is unreal bro
all rustoria server got ddoss 24/7 rustified not like this
what 5x are we talking about?
trio
it wasnt this bad yesterday.. its pretty fucking unbearable, and ive never had issues with ur servers lol
been almost 3 hours and my ticket has not even been checked
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
yo im playing rustoria small and there is a guy with aim bot and esp
so anyone gonna check my ticket or what
it is a medal clip I can not attach it
i fr been waiting 3 hours
The dude is literally admiting to hacking in the chat
are u talking about the russian guy on rustoria small?
Hey, @alpine notch
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
I have vip on us long but im in a que???????????????????????????
He flew up to our tower base with fly hacks and shot us and then he also flew in to our compound he also insta 3 tapped our clan mate instantly with an ak
any mod that can look into that for me?
I am afraid he is going to start phasing through my doors
do i type that or something?
/vipissues
He got banned thank god
/vipissues
dont know why its not working but dm luke about it he will help you
all good, like i bought the thing on 6/1/21
Please be patient there. An admin will take a look at your ticket as soon as possible.
its been 4 hours dude....like i understand it takes time but 4 hours is just
Sorry that it might take a little longer. We had some struggle today with the servers and we are currently catching up with all the tickets.
I can understand your frustration but I am aware that there are other communities aswell where you do wait a couple of days.
Stay patient please.
so should i just give him my base at this point?
cuz hes pretty much fucked my wipe bc i been waiting 4 hours
and he has 30 hours in the whole game
hey, i cannot use /s on the 5x nobp NA serv, the site doesnt seems like it has linked my steam account
Sorry that this happens, but we can not protect things like that. They happen... Sorry
Hey, @thorny fossil
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
ill fr payapl someone to check out my ticket rn
@urban sleet the admins have lives to you can also report with f7
and the /auth is not working for it
i can understand that but ill fr paypal someone to check out my ticket rn
Sorry, this is not how it works here.
just do me 1 favor take a look at his steam for me and tell me u wouldn't be sus when he beams u from 200m+ https://steamcommunity.com/profiles/76561199174723341/
We do this as volunteers because we love the community and the team / players but we do not accept any payment in that case. If you are willing to paypal something take a look online and support your closest charity. This would help way much more. As Bloody already wrote. This staff team has a private live, we do have a family, we do have sometimes other things to do and keep in mind. It is just a game.
i understand that
Who ever posted these screenshots here, can you please dm me that?
yo rain watch out there is so many cheaters on the server rn too
im fr on it and i just lost 5 ak full kits and 3 rows of sulfur due to 1
y do i hjave u blocked
!appeal @near halo
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
yo rain i just fr lost all my loot to these hackers and idk wtf to do now
do u guys give loot back? or no bc if not i just got vip for nothing
I didn't mean to click the unlink the website for discord is there a way I can get that cancelled so and admin doesn't approve the unlink
@urban sleet would you be nice and wait on one of the admins to take a look on the ticket, i have all ready sad that the server dont give back any loot, there is not much you can do or i can do so you just have to wait, so have a nice day and i am sorry you had this experience
How do I appeal a exceed team limit? When I go to ban appeal it states im not banned.
are you sure that the stream acc that got banned is linked with the website?
bloody
?
can u join a vc rq
if its proof about this guy i dont want to waste any more of my time on it since there is not much i can do. you just have to wait on one of the admins
nvm i give up, anyone else here don't even make a ticket the f7 is faster i bet
bye have a good day.
you to have a nice day 😄
One message removed from a suspended account.
One message removed from a suspended account.
no admins are on rn
!report
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
yo spoofy can u plz talk to me in a vc
Not home at the moment, feel free to dm me though
yeah i reported him but his base is real close to mine so i cant even play right now
same here scotty
please dont call out rulebreakers inchat. instead please do /ticket in game !!
I did I was just trying to find an admin because ive been killed 3 times now. Cant even play
How can I report a cheater
/ticket
Hey, @balmy kestrel
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @balmy kestrel
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
can i see how long my ban is?
Considering you never replied to me to confirm the info I needed, I can only assume that the address you posted was not yours and you were lying to me. Makes sense that you'd also delete our DM's.
Your ban is perm until you can prove to me that you were not lying 🙂
can someboody help me
luke can u check your dms with me
where is gambling area and shop of 3x US
Hey, my buddy Mcaleer0311 just got suspended for making a sign he shouldn’t have apparently. We are newer players can he get back on?
I Am lcplhennessey
hey guys is it me only or i just got raided by a bear
mf no clipped through my base and ate me
Hey, @ruby portal
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Thank you
Could a mod help me real quick i just have a question
Whats up?
I got a message about a glory ak skin and it says its from this discord
i want to make sure its not a scam
Scam unfortunately
@balmy cypress m having vip issues
Looking now
Thank you thats all i needed
DM'd you
this guy beamed me 200m away on a boat when i was on rig... he is definitely cheating
/ticket
Hey, @leaden briar
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
how do i check my appeal request status
Check the website again: https://bans.rustoria.co
!appeal @terse sentinel
Hey, @terse sentinel
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
i already submitted an appeal, how will i found out it doens't show
^Can you message me your steamid and the banreason.
@misty scroll Are Rustoria servers hosted on VPS servers or specific Rust hosting providers?
Hosted on dedicated machines
Thanks ❤️
`?
i was having an issue with my vip earlier and now the friend i bought vip for is having the same issue
dm luke about it 😄 @little marten
yeah i just did lol
good
he helped me earlier with it
@tough bane or @balmy cypress you need to fix mili tuns on us main it is bug the scientist instant response
What do you mean with instant respond?
If you mean they react promptly and way faster, check the developer upgrade:
he means instant respawn and its not main that its happening to @waxen gust its rust not the server
the fuck i just get banned for bruh
the game devs have already recieved alot of tickets letting them know about the milli instant respawns they might fix it because everyone is complaining
im so lost
Yeah I am aware.
!appeal
Hey, @neat trellis
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!p Can I put my balls in your jaw
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @uneven bobcat
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Create your /ticket in game. Staff will handle them when they review the ticket @uneven bobcat
can i talk to an admin
how do i make a ticket to report someone
i am in the discord i need an <@&274971100184576010> assistance
!report
Hey, @kindred relic
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
@zealous kettle please join VC friend
I’m not able to hop in a call right now- feel free to DM me though
Hey, @somber thunder
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
I've been next in queue for 45 min, this is impossible
hi can someone send me the rustoria eu long map? im getting the failed to download map error again
that is lag my friend you have very bad connection
maybe ur game is crash
i am in call with him he isnt he can still see players leaving and joining the queue he just stuck on (your next)
He will need to rejoin if he is glitched, there is nothing we can do to get him in.
what server on trying to join?
@near halo was stuck at next in queue for an hour and a half on rustoria.co us long then got kicked because "Couldn't download level (failed to receive data)"
it took me 30 minutes to get from 60 to next then stayed at next for an hour and a half, but apparently nothing was bugged, even though my teammate who joined the queue behind me moved 45 players in queue during the time I was still on next
well im sorry to tell u this but u might yo timed out in mid of the q
and ur game is glitch
give it 10 more mins
and if u dont load in reconnect
it's too late I'm not playing this server
You may or may not know this, but a certain part of the word pakistan is used as a derogatory saying. You might have been baited into saying it
I was bruh someone said "Say the country that starts with a P and ends with STAN for a free base"
ye that is still chat baiting
Yea that is not me sayign that im showing you why I said it, idek what part of it can be bad
it is you trying to bait people into saying it thought
No bruh I got baited
Yeah they baited you into saying it, if they were not muted send in a ticket with that screenshot so we can take care of him
Unfortunately for you, you will have to wait out your mute
can I get unmuted tho this dude has been doing it for hours. Why? What part of the word is bad bro i literally said it as a country not anything bad
My guy I am not going to say a derogatory word in support, you can look it up for yourself, but its the auto mute just muting you.
Thomas comes in clutch 
Which server was this on?
Bro just cause a word has something in it doesnt mean it means something bad, this is literally the dumbest thing ive heard. If someone says Nigeria as the country do they get muted? @near halo its on US main
Just cause a word contains something bad inside it the other parts of the word completely changes the meaning it makes 0 sense that you get muted for saying that
the first 4 letters of the word are a slur
Yes I understand now but your guys logic is still braindead
how do u have that thing on ur name
we have VIP
You should know how the Rust community works since you're an avid player and you can tell that they're using the Country name to be edgy and break the rules. That's why we are forced to moderate it like this. Because players take advantage.
no the discord beta
bro i didnt even know the first 4 letters were a slur until you guys told me, and because Im not like that I legit said a countries name in chat and got muted without thinking that any part of it was bad. #support message my above question still stands
They should be.
?? what
responded to the question about saying nigeria
whats so bad about being muted for a few hours
Cause I cant talk shit in chat
getting muted for saying Pakistan - Pakistan, officially the Islamic Republic of Pakistan, is a country in South Asia. It is the world's fifth-most populous country with a population exceeding 225.2 million, and has the world's second-largest Muslim population. Pakistan is the 33rd-largest country by area, spanning 881,913 square kilometres. wow so bad!
Its not the country its self that's the issue. People often use the word "Pakistan" as a way to bait players into getting muted as you saw. The player that has been baiting has been dealt with but for future reference just know that it why its an auto mute.
its not lol
!appeal
Hey, @pallid blaze
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
i just got dc in outpost on rustoria long
my body is gonna despawn because queue takes an hour, its the second time today its happened and there is another player with the same issue
can someone restock vip or let me skip queue once, some servers have 5 minute grace period if you dc
lol
@echo venture i just got kicked from RTG for using the slot machine
@echo venture reporting bug the private/public is not working.. people can still join the arenas.
Did you or @near halo catch the DC message?
Thanks sir 🙂 will be fixed soon
Will get the VIP sorted
@echo venture whenever you die, it lags your game and makes your fps go into a slideshow
Got a vid man?
kind of
Will help heaps if you can
what is the clan/group limit in Zeus 5x
VIP for us long not working
!vipissues
Hey, @lost geyser
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
A player is accusing me of pedophilia "for using punctuation". After I told him I would create a ticket, he tried to take it back, but other players then started accusing me of pedophilia. I tried creating a ticket, but it is too long to explain it and include the link to the screenshot..
What should I do? Everytime I mute one player via local chat, another pops up accusing me, and I am not trying to disable my chat, as we use team chat when members can't get in Discord.
Honestly the best bet is to ignore that, the more attention brought to it the more people will say it in attempt to annoy.
Is there anyway to have the players who accused muted so they learn not to continue?
Make a /ticket and we will look into it but I can't give any promises as it will likely make it worse to mute
How would I be muted if I were a target of pedophilia accusations?
Just for having a normal conversation with other players in game with punctuation. That makes literal no sense mate.
Are you saying that to the guy who's messages are now deleted or towards me
I didn't egg it on. I simply told him I would make a /ticket, but I explained why I did?
as you wouldn't be muted as I don't think you've done anything wrong
ahhhh it got lost in terms, my bad mate. I got hella confused. Anyways, I sent you the proof via DM as I could not make a ticket. That's all I have. I don't care too much if anything happens, just hope not to be called a pedophile for no reason again. I am a grown man, and with being the in process of Enlisting in the military, shit like that could really come back to fuck me if someone found out my real name
Honestly best to make sure nothing is linked to you anywhere as there are always crazy people out there.
Will have a look soon and read through their chat logs in game
I really do appreciate it. I don't keep anything linked for that reason. I've had people come close to getting shit before, but never been a direct victim. I have met crazy fuckers on Rust though who would blow shit like that out of proportion, just merely to the fact they don't give a fuck. Anyways, I appreciate your response and again I apologize for tripping out like that. I thought you were speaking to me lol. Anyways mate, have a good one.
Thats all good, sorry I must have worded my message badly! You have a good night and click those players names and hit mute (or /ignore if you are playing modded)
Aware and this is being looked into, thanks for the head up
@echo venture me n teammates
Did you mean to @ me?
Nah
Ight
hello any staff
I mean the message you got on disconnect @near halo
How can I help?
just wanted to say hello, have a good night, thanks for responding
can i get some help please?
Whats up?
i had a bunch of guns go through the ground cant get them but i can see them in my base
its all the guns i have there glitched
Unfortunately, we do not interfere with gameplay. That would be a bug that's relevant to Facepunch and would need to be reported via the F7 menu.
/ticket
Hey, @sour turret
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Hi, I was banned just like that on the Rustoria EU MAIN server for cheating, but I did not use software, please unban me soon or return the money for vip https://steamcommunity.com/id/r1gardorust/
sorry but first if u get ban u dont get ur money back... and second use the next link for appeal ur ban
?appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
ok
Is there a way to deal with tickets outside in game?
No, tickets are only dealt with in-game, unless specified otherwise by the admin
Well if there’s a chance, I would like to submit video evidence. Would really appreciate if this was possible.
You can post a link to the video when you create the ticket. Youtube or streamable is preferred
/ticket add
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
How do you disable the auto door closing?
/ad :)
Thank you
i had made a ticket now its gone and i dont know what happened with it
We do not have any rust console servers currently
stfu

didnt ask You bitch
fair enough
We do not have any rust console servers currently
do you need support?
there is a cheater group on rustoria eu medium
Hey, @uncut mural
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
how can i open a ticket?
/ticket
Hey, @lofty sequoia
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @lofty sequoia
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket https://youtu.be/mXuiu-QfDjo
Hey, @lofty sequoia
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
i got vip but i got a q on toria long
Hey, @cyan jolt
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
/ticket
Hey, @high rampart
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Hey, @cyan jolt
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
?appeal
Hey, @wild tangle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
solved my dear.
Oh ok.
1
/ticket
Hey, @ripe trench
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Why'd i get kicked out of Us main?
Probably daily restart
oh okay
yeh ^ ]
@onyx canopy have your friend message @balmy cypress
can i refund my vip
what is happening to us main i already crashed 3 times in a row
^
hey i joined steam group i cant use the kit? i linked everything
need a unlink
Do /auth then /kit steam. If still not work, you need to wait little bit
/ticket
Hey, @coarse nymph
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Is there like a command it rtg to try different guns in the recoil training??
I got banned for 10 minutes apparently due to a auto violation. I verified what I said was not racist in any shape. I was explaining that a kid was on a 100x last week, so why was he trying to act like he's tough on a 3x?
temp ban
Obviously, but ban is false
completely. I said no derogatory words other than he's a failed abortion, which chat mods didn't think was rule violation
I got false eac ban some how but it got removed 15 mins after I lost my shit trying to figure out why I was eac banned still have no clue why I was banned but it was removed so I don't care anymore as long as it was removed
EAC bans are beyond our control, it's normally just a temporary issue with a laggy connection between your steam and EAC servers 🙂
well then that makes 100% sense now why didn't someone just say that while I was loosing my shit lmao but thank you!! I finally know why it was a mistake
Steam ID please 🙂
76561198128647642
but real quick is there a command or something that I can switch to different guns to use in the recoil training?
How long are you muted for?
12 hr
Yeah that mute is going to remain I'm afraid.
its been longer than 12 hrs @neat pumice
Still got a couple of hours to go 👍
Don't be homophobic and you won't get muted 🙂
He is literally helping you, no need to be toxic towards him because you are not getting unmuted and you still got a couple more hours to your mute
and you are being homophobic and got muted for it
homophobic"
@wheat badger Hi there, just responding to your ban appeal since you asked to be informed as to what the reason was. That reason being, we don't tolerate abuse of tickets. Let alone abuse of tickets by someone being a racist pos. So as the message stated beforehand, find a new server. Have a good day though!
i placed down a third tc, put resources in it and walked away and it broke itself?? im so confused
where do i report hackers ?
admins where do i report a player
/ticket
Hey, @desert basin
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Do players get banned for cheater/hacker association on these servers?
yes
100%? Just seen a guy get banned on EU medium and heard he wasn’t the first of the team to get banned but the rest of the team aren’t banned. Hence why I’m asking.
it depends on the situation
US main down?
Looking into it 
how many VIPS are left for US main?
us main gg?
Booting up rn
@raven mist
if the externals get directly connected to the main tc or another external one of them will pop
had a large crafting queue before the crash, materials are gone, and crafting queue is empty ;-;
Spoke to in voice 🙂
!vipstock
Hey, @azure estuary
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php
Do you have any further questions about this? Please ask in #support and we will be able to assist you!
Could any admins help me on EU main, I am stuck, i can rotate but not physically move in game. I have respawned and also reconnected
Might be a bug with shop window? I was spamming in and out of the trading window
Kill yourself and relog in the death screen if you haven't already tried that 🙂
Also try spamming ALT 😄
will give it a shot next time haha thank you! ended up restarting the game and it fixed it
GuAo777 cheating chest aimbot on rustoria US main has 27 hours on account
https://steamcommunity.com/profiles/76561199155597181
/ticket
Hey, @rancid elk
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
this is rustoria. not rustopia
fixed it
Hey i have vip in rustoria eu medium but i have queue ?
Hey, @old copper
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Tunnel dweller loot is still vanilla tables, at least on Zeus 5x.
is there any admins?
<@&274971100184576010> can i get some help
how can i help you ?
how can i help you
theres 3 cheaters on medium u21 67 hours tripling all new account on all 3 of them
Bin Grin, If I think I found a cheater, is there any chance that you will check him or I should record it and there is now other options?
/ticket and admins will have care about it
Hey, @dusky crater
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @dusky crater
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Hey i need to transfer my vip from rustoria US Long to US Main
Hey <@&274971100184576010> i was told by my friends i could transfer my VIP from one rustoria server to another. I have VIP on both servers but i would like my longer lasting one to transfer to the server im going to be playing this wipe. Could i have some assistance?
/ticket and admis will check them asap
Hey, @cloud socket
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you want to transfer your VIP please get in touch with @balmy cypress. Message him your request and your steamid via direct message. Please stay patient and wait for a response. He will message you asap.
Thank you ❤️
<@&274971100184576010> I need help getting unbanned for chargeback can u guys help?
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
ok i just submit a appea;l
Submit an appeal, and an admin will review it between 1-3 days.
i just did
could you guys try and get back to me before thurs wipe?
The admin who banned you will need to review the ban. You will likely get a response before then
will he just dm me?
You are verified so you should receive a message from the Rustoria bot.
ok
can I speak to a mod plz
When is force wipe on US main?
any mods available?
can you pull me to support plz
sure
caN me and my daddy get some help
sure hold on
jordo sus
/appeal @sick linden @verbal blade
Hey, @sick linden
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
i joined the group and all but it says i didnt and when i try link youtube, it says not allowed or something eventhough i have subscribed
did u make /auth ingame?
yes i did that too oh wait steam linked now but im still having problems with youtube'
Hey, @near halo
Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.
You don't need youtube link to claim all available rewards 🙂
IS 3x FIXED YET??
Just got a scammer but not a bot
markyyy#2190
trying to make me add some "steam" admin to get my account unbanned
block the person
didnt need to he blocked me lmao
but in the #announcements it told me to report it here if i got anything like this, that's why i came here to tell you guys
Mate just got muted for literally doing nothing?
/ticket stream sniper
Hey, @nocturne tree
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/sever band
I need luke to help me with billing
That seems to be an issue with the new contact system, as far as I know. I'm sure Facepunch will release a hot fix or something before too long
Please PM @balmy cypress directly
why did i get muted for saying "gypsy woof woof" ??
i recorded that , all of my clan got muted for saying woof woof for gypsy , is that not allowed? , rustoria zeus x5
why did i got banned says "play elsewhere"?
What is your in game name?
megalord
Feel free to join waiting for support and we can talk about it
yeah i dont have a mic working
Hey, @vital kestrel
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
can anyone tell me why i got 6hours mute on zeus for asking a guy how old he was cause he spammed chat 76561198060314045
chat mute for saying the word "ass" where is that anywhere in your rules?
I am bi sexual and the staff is telling me to change my clan tag : HOMO
you gotta ss
?
how am i supposed to screenshot me saying ass when people spam the chat
lol
yall should worry about the spammers and not the people saying petty offense words
lmao <@&274971100184576010> tell me how someone can tell me to commit suicide in real life and thats okat
Can you hop in Waiting for support?
@echo venture
yo ryan u asked yesterday what i was getting when i got dc'd
thats what showed up the null reference
Brilliant thank you, we've now noted this on our bug tracker

@echo venture
YO anny admin on that can help me?
EU Main is down
@zealous kettle @near halo eu main down not showing up on the discord bot smth is wrong ig
eu main down please admin
How long has it been down for?
around 10 minutes
just got to 3rd in queue and got disconnected: timed out
5 min
Give it a few more minutes and I will submit a request
Sometimes unexpected restarts can take a while
thanks
thx
No problem, please let me know if it comes back up
is it possible for me to get a queue skip i just waited 1hr+ for this to happen https://streamable.com/yaebs9
Looking into @lusty basin
thx
Zeus EU - coming back online
ok thanks how many minutes porx?
igual problem
approximately
~2-3 minutes
@lusty basin Booting up
ok thanks 
server no on-line
eu main is back
amsterdam II?
@zealous kettle can you fix my server boost shop bonus please i boosted 6 days ago but its not counting in game
Can you try typing /auth for me please.
in-game*
cheater in eu long
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
fast someone please
CHEATER IN US LONG
Hey, @azure aspen
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
I created a ticket over 2 hours ago about a cheater. He's still on the server.
Our admins work around the clock, but they more than likely have some other tickets they're investigating right now. They will get to yours as soon as they can. Please be patient while they work through them
Thank you @raw lily
/ticket
Hey, @flint mango
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket cheating
Hey, @flint mango
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If I'm correct, on the 3x you're allowed to allie, but you're not allowed to go over a total of 6 members, correct?
excuse me i just got banned for exceeding the group limit of three and didnt even get to get added to the team yet
dude quit the server and my buddy asked me to join up
like this is soo messed up on the 3x server with the 6 team limit so many people got away with teaming on me and i didnt even do this crap and me and my friend are banned
/appeal @stuck arrow
Hey, @stuck arrow
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
how did we get banned though i was on server for two min didnt even get added to the team because he was making a new one and boom both banned
I'm not exactly sure, since I wasn't there to see what happened, but on trio servers, you must make sure you clear TC, bags, team, codes. Everything you can think of that will "scrub" the old player out of the group, otherwise our system can detect it and issue a ban. The only way to have it looked at is to submit a ticket for admin review.
wait so your telling me i cant sneak into someones base and add myself to tc to like be sneaky to build in later or something while they build or ill get banned
and he cleared tc and destroyed that players bag
No. In fact, when raiding, you are required to clear TC before doing anything, otherwise it will think multiple people are on a team. We can't tell the difference between who's teaming and who isn't, so we have to do it this way
There must've been something else that tripped it then. The only person who can shed more light on the situation would be an admin
1-3 buisness days how in the hell is that 24/7 admin support
Our admins work around the clock, but that doesn't mean they'll get to your ticket immediately. Depending on their current workload, they could potentially get to your ticket much quicker. I can't tell you exactly when that would be though
thats not 24/7 support then
Think of it like 24/7 phone support. There's always assistants that can provide basic support, but if anything advanced is required, that would need somebody with more privileges. No server could possibly have enough admins to immediately investigate all tickets as they arrive. I'm sorry it's not the answer you want to hear, but we have to follow protocol in order to ensure everybody gets taken care of in a fair and timely manner
unless you want them to hire people that are untrustworthy and could possibly screw up the servers extremely bad, youre just gonna have to be patient
lmfao
just reported a guy with a racist name
need help bought a kit and it is not letting me redeem in game
So theres like 4 guys I definitely feel are cheating. I go to f7 to report and it shows all the players in the list to report except for the ones I seen cheating
?ticket
Hey, @elder zenith
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
if u did the ticket then all good
Thank you
?ticket
Hey, @oak wraith
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
what does it say ?
it says i dont have access but i just purchased it and have the paypal reciept
1 hour ands 30 mins
Hasbulla is cheating so blatantly on your zeus 5x btw
?ticket
Hey, @hardy trellis
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
message @balmy cypress
i did
JUST WATCHED SOME FUCKING KID JETSKI GOD WALK ACROSS THE OCEAN TO OILRIG.
?ticket
Hey, @open escarp
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
YOU CANT TICKET SOMEONE YOU DONT KNOW THE NAME TO
oops caps but litterally jsut watched this kid run mach 1 in the DEEP OCEAN to oilrig
If u already made a ticket Just be patient, admins Will loot at ticket asap
already submitted a few tickets about this guy but I got a clip of this guy climbing a wall this is on Rustoria Long https://streamable.com/svxxg4
i bought VIP but i wanted to know does it automatically renew? or do i have to physically go back and buy it again next month?
idk if there are anyone can ban this guy but PMC got this guy to come and door camp us and he's pretty much been making the game unplayable for us for the past 3 hours.
U can Also check in rustoria.co in your account if the vip Is auto renewal or not
Ban for doorcamping ?
no ban for cheating
/ticket
Hey, @crisp light
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
idk I mean we submitted multiple tickets hours ago and this guy still isn't getting banned and there is clear proof this guy is cheating
submit proof in the ticket system
I am banned by the node
can i change my VIP from one server to another ?
No one is there?
Is there anything admins can do if im horse locked in outpost?
or do i just have to sit here and wait cause this some dumb shit.
You'll have to message @balmy cypress with any VIP related issues with your steam id and any relevant Information!
You can get your steam ID here https://rustoria.co/getmyid
kyle
Is there anything admins can do if im horse locked in outpost?
or do i just have to sit here and wait cause this some dumb shit.

Make a /ticket in-game to tell an admin that another player has griefed you with a horse in outpost. If you have the players name you can include that if your able. For a quick fix though, you could F1 kill and come back to loot your items!
@proven crescent I am banned by the node
alright thanks for the help
Can you try to explain in further detail?
Are you able to hop in Waiting for support for me?
Hey, @devout robin
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
yo rack get on main please im horse locked at outpost
@devout robin You can appeal your ban by following these directions
how do i make a report
!ticket @ruby abyss
Hey, @ruby abyss
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
because i found a hacker and he is gonna raid my base
what language do u speak?
we can help u if u explain to us
dont be shy
please dont call out rulebreakers inchat. instead please do /ticket in game !!
@slow maple please help me
Whats up?
help help help
how can i help you?
admin despawned my horse??????? that i paid for
Help help
@rugged shuttle ran
😠 👎

@fossil igloo nice admin abuse
Its prob the game and not the admins u dumb stupid or dumb?
Nah was me
😠
didnt know horsing people was against rules 👎
i got your coords going to offline u hoppel
needs to be added to rules !
It isnt but your horse was causing issues in the server matrix therefore it was automatically removed. Sorry about that!
wait so we can keep doing it ?
Imagine offlining
and now they raided me
Lol cry
i am not gonna cry but they are hackers so idc actually
do /ticket. but we dont interfere with gameplay
i need support
What can I help you with?
how to fix this
is it the server or your network? open the console and type ping and see what ping you have
Its prob the server
server pretty sure happened to me on long and main
eu or us?
us
how long has this been going on?
since force
if it was that bad for so long then i think they're would be more people complaining. but please do /ticket in game 
i have lots of clips
first of all. maybe you should stop with the horses omz
lol is it against rules? i cant play the game
your horses will be removed everytime you do it.
@near halo
dont @ admins. please use /ticket in-game instead 
fair enough
it's not in the rules @arctic sapphire
but it will still be removed every time
thats fair understand that
so what is the point in ruining the experience for everybody else?
he can f1 and get his stuff back
well what had happened is, one time i was in outpost and got horsed for 30mins
instead of crying to the admin
how about you just dont do it
its lowkey fun, give it a shot
🤣
id rather not.
can u guys fix ur servers it laggy
What server?
rustoria eu main im from uae / dubai my friends in ksa doesnt have lag my friend from uae aswell we both have lag
the ping is normal everything delayed i move it get me back and i open box it opens 3 second later
z
YO im not gonna lie theres a fishy russian group in AC 12
/ticket @plucky jay
Hey, @plucky jay
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
please dont call out rulebreakers inchat. instead please do /ticket in game !!
aigh sry for writing here
'
🤣
😕
good now you can do something productive instead of trapping people
player report https://steamcommunity.com/profiles/76561198370164300/
doom is poor
Sitting doing nothing with someone trapped in front of me isn't exactly my idea of fun
everyone got their own way
you have a ego over being a chat mod you were flexing about it in game chat
👍 okay bossman understood
Please stop spamming here. I'm busy changing our custom outpost layout to permanently block horses from entering and you guys are distracting me
lol
🇬 🇬 🇸
how do I appeal a ban?
Got banned and I dont know why
Hey, @quasi needle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Rekt
idk if this is a bug or sum but i logged out inside outpost for 2 mins cuz my pc crashed i came back on i was killed to "cold" and everything was gone
Is there any way to check all replies to a. Ticket ever because I made one and it says it’s replied to but I only see my message
/ticket view <number>
Hey, @arctic sapphire
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
yo guys, i teleported to outpost o your 10x eu server
but i literally got stuck behind 4 walls and can't do anything right now
I can't post pictures either xD so i can't show whats up
https;//bans.rustoria.co/
I cant respawn on us long, connected for the first time this wipe and am dead. I try pressing the respawn button but nothing happens.
/appeal
Hey, @lime prism
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
i keep getting kicked and i have to wait queue now it doesnt even show reason
i got a clear fly hacker at our base with god mode
he killed my teamate i got proof can we get him banned rustoria us long ill screen share the clip because doesnt let me send
im uploading it
i forgot i was here
send it to me once it is uploaded please
sent it
yikes
can u get him banned?
Send me it
/ticket
Hey, @serene hazel
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
I cant respawn on us long, connected for the first time this wipe and am dead. I try pressing the respawn button but nothing happens.
/ticket nesabydy https://streamable.com/i3qz4c
Hey, @serene hazel
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Do it in Game
sent it
they should ban him soon, but as he is fly hacking he will probs get anti-cheat banned quicker
Alr ty
/ticket
Hey, @mighty dove
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
My friend is apparently kickbanned for exploiting, but is semi-new to rust and have never played on here before? Also he is not banned on Rustafied. He already sent a banappeal but we are very sad he cant join to play atm :((
can i get my ban looked at or some sort of update
need someone banned asap
https://steamcommunity.com/profiles/76561199166630848/
Steam Community :: KVAZIMODA he is cheating on rustoria EU LONG
/ticket
Hey, @wooden forge
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
can i get unmuted on rustoria us main?
dude asking a question so i type in pakistan, and get muted for 12 hours
i know i did, but why is a country name a slur now
eu medium dead <@&274971100184576010>
already answer there
server is down, just be patient will come back soon
good?
right after we lose a big fight
up
every server we play this happens only on rustoria
Looking at ban appeals??
why am i still getting fucking eaten by bears in my base
The new animals messed the plug-in up, just know we are actively working to solve the issue.
Are the admins aware that the outpost on 3X US is the vanilla version? Its impossible to buy a mini or gamble right now because of it.
WHY IS THE STEAM INGAME SHOP NOT WORKING
BRO I CANT ENTER THE SHOP EVEN THO I AM IN THE GROUP I RELOADED THIS GAME 40 TIMES
omfg
When i load into rustoria servers i cant wake up and when i die i cant respawn and it only happens on rustoria
try writing /auth ingame @near halo
no shit i did that 40000000000000000000000000 times
<@&274971100184576010>
hi, 2-3 days ago I filed an appeal against my ban but I did not receive a response, please check again, because I can't play all this time, and my vip just disappears
@near halo what do you need maybe we can help?
can you help me?
have you checked the website again
yeah
i cant enter the shop brooooooooooooooooo
@near halo @balmy cypress
<@&274971100184576010> i cant enter the shop
can i please report a obvious cheater with clip and name
guys ur shop is not working
What server?
i am in the group but it says link steam
did you do /auth ingame?
its not working since wipe it worked before i did auth 50000 times i restarted the game 100000 times
Can you help me?
https:/steamcommunity.com/profiles/76561198801474691
okay I'll wait until tomorrow