#support
1 messages · Page 1432 of 1
Maybe less people bought it last time 
Hey can I get some help on a ban that is like a few months old because of a group limit.
?appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
sunshine blantly esping and aimbotting in main for hours now
i aint appeling nothing i f7 all these fucks am im sitting here waiting for sum to be done. like i always do.
sorry i typed the wrong thing
?ticket
Hey, @open escarp
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
my apologies
all g
So cream how will I know if I’m unbanned?
log in and it tells you howlong your ban is
whats up
if you verify and link your discord youll get a dm that you have a response
other than that you have to go and refresh the page and check
I linked my discord
then you should get a dm when you have a response
can i invite a new team mate on the trio server after my 3rd tried to inside?
hi
?mapfiles
Hey, @nimble grove
If you are received the Disconenction message World File Mismatch error
then follow this step:
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
Admin im kickbanned for exceeding group limit of 3
But im a solo player. Someone typed codes in chat for E7 base i enetred the codes and i got banned
thats what u did wrong
/appeal but most likely wont get accepted
Hey, @median shuttle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
if u read the rules u will notice
Where are the rules? i literally just joined the server and i got banned like bruh
I cant take a base that someone gave away?
when u join the server the first thing that u will see is the rules... a window in the mid of the screen and u click accept
How can we speak to admins for any given server?
BRO
@spare widgetTHERE IS TOO MUCH LAG bro you need to fucking do something we cant even raid in peace bro
rustoria main is so ass dude hello any admins?
hello any admins we lost evrything to fucking lag
we need roll back its 8 of us we cant even have fun in the server lags dude roll back
any admins@slow maple@raw lily
still lagging hello this server needs a roll back now rustoria main its fucking 200 pop and lagging like crazy
Server is lagging real bad today idk if something is wrong but just an fyi
cant even have a peaceful raid we need roll back@slow maple
@slow maple help him
We are aware of the lags spikes. But unfortunately they are not going to roll back the servers so your can get your loot back. Nor will they roll the server back intentionally for any reason.
BAN THESE FUCKING DDOSERS
also been encountering hackers in us server
dude
server full of hackers that admins dont ban than they ddos nonstop
iam laggijng again theese guys are ddosing bro you need to do something
Hey, @dire bramble
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
^ yup thats it
?appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@green gyro
hi
My game account is blocked by the server because of VPN. Due to my poor network environment, I need to use VPN to play games normally. But maybe this node is public, so my account is blocked. Can you help me to remove the blocking? My game ID is Whitecrow and my server is au main!
Hello. I believe you may have the wrong server as we do not have a AU Main server. Best of luck in solving the issues.
@unreal silo sry ,is us main
@unreal silo When I just got up to log in to the game today, the game was banned before I got up from the ground. I don't even know what happened. My partner and I had this situation, he told me that it should be VPN banned
@unreal siloThe server is us main, the game ID in the server is whitecross, and my steamid is 76561198244907006
Alright I will take a look.
@young blaze Alright I believe I have solved your issue. You should be able to connect to the server in 5 minutes. Have a good one 🙂
@unreal silo thank you very much
/ticket
Hey, @silver frost
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @odd wing
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
bro can a admin message me i kicked on of my friends because hes leaving for a couple days and i invited a new person and sense he was in TC still it banned me
Hey, @odd wing
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Hello, last month I bought a VIP privilege from you and an auto payment was made to my account. I didn't know how to turn it off and forgot about it. I have now been charged £ 7.99 and would like to cancel my subscription and get a refund. How can I do that? My nickname is Thomas | Shelby
Hello! i got unbanned from anti cheat and now i got banned again why did i get banned again when i got unbanned
Please get in touch with @balmy cypress regarding your issue. Please message him your steamid aswell 🙂
Can you message me your steamid? Please create an appeal aswell at https://bans.rustoria.co
i dont have my steam id right now beacuse i am in school and i dont have my login but i got a message on steam saying that i am perm banned and i havent even cheated
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
i just feel like its weird that i am getting unbanned and then i am getting banned again
i dont have my steam id on my second account beacuse my main account got hacked
and my second account i have my login at home on a paper
any staff
@tough bane here is my steam id 76561199072999943
Thanks. Give me a few minutes. What server were you banned on?
We are Rustoria not Rusticated 🙂 But I'll check it anyway.
thanks they where not responding and i knew that you guys were fast to help thats why i asked you
Ok here is the thing. I checked your account and you got banned by EAC. There is nothing we can do. You are banned on all servers.
so what do i need to do
First of all nothing here. You should try to stick to the rules of the game developers and not use cheats/hacks/scripts. The game developers do not like this at all. The players like it even less.
If you decide to become an honest player, you can create a new Steama account and buy Rust again.
This new account will not have an EAC ban and you should be able to play on any server again. But stick to the rules, otherwise you will be banned again.
Thank you for your understanding.
Thats exactly what i did i got an new account and i played legit but still got banned
I dont think so. You got banned again on your new account by EAC.
so i made a new account i got banned after 2 days for abpsolutly nothing and then 2 days after i got a message that said i will be unbanned and afthere the unban i played for 3 days and then i got banned again and i didnt cheat
ok in that case I would get in touch with the Facepunch team: https://support.facepunchstudios.com/hc/en-us
You will have to wait 180 days before you can play on our servers again.
When I join the server It says im banned for cheating. I got banned for no reason and when I appealed my ban, the admin said "you know why you got banned" and denied it. I have 4,6k hours and I have one alt account with no bans, im so confused why I'm banned.
I really want to come to long with my clan but I just cant
Hey, @plucky patrol
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
My appeal is denied
Sorry that your banappeal was denied. But the staffteam or admins will not elaborate any reasons why your appeal got denied. This decision is final and will not be discussed further.
Is there any description to bans
I dont even know why anyone would think im cheating, im dog
admins will not elaborate any reasons why your appeal got denied
wtf fuck u guys
Thank you for your honest and kind reply. We give almost everyone a second chance but with some we just can't do it.
I still wish you all the best for your future and have fun.
sheeeesh
Imagine fucking cheating
Quick question
Whats up?
Is rusticated medium a weekly or biweekly wipe schedule
I dont know about rusticated servers.
Rustoria I meant my bad...smh sorry
Its is a Bi-weekly wipe. You can always check in the #oldserverinfo channel if you need wipe info.
Is their a vip or wipe pass for the vanilla servers
Yes, Go to https://donate.rustoria.co/
Thank you
how do i check how much longer my vip lasts?
should say on the donation website
alright thx
@near halos fucking deal with these hackers
@open escarp?report
I DID
20 man fucking hacker group i f7 3 of them their going hard af esping in mid night time and triple heading esping
be a bit patient there. Sorry that currently a low amount of admins are available.
yeah well were gunna be raided and gone off the server if you done ban them like they should be
Chill bro it’s wipe tomorrow they won’t even be on cus cue XD
idgaf shits sad theres 20man hackingr group running around leveling shit thinking "oh its wipe day dont worry" like howbout mmontior shit better holy fuck ppl pay money just to get fucked
An F7 doesn’t go to us, you’ll need to create a ticket.
okay so how do i make a ticket than
!report
Hey, @zealous kettle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
well server is off so i cant but these kids litterally tripping in the puitch dark prefiring you in walls
Server is back up online. This was the daily restart.
Did you try paypal or anything else?
Nevermind just saw your message in general.
@slow maple paypal was closed, so cant proceed with it
where can i appeal for eac ban?
Are you entering the card number in correctly?
You would have to contact EAC.
i am yea, is it possible to do apple pay?
@slow maple i mean to play on rustoria servers, where can i appeal my ban is older than 180 days
How long time does it take for auth to work?, kit steam/discord
No. You can contact @balmy cypress and maybe he can help you. Just send him a quick DM
Normally it should work within 10 minutes.
done, thank u
i just ticketed ban them
@slow maple website ahs google pay and it worked using that, thank you
Sweet! Just tell luke you got it finished so he can ignore your message lol
You can try and play our servers. If it doesnt let you and still says your game banned well unfortunately thats EAC
😄
any admins to ban this 20man hacking chinese grou[
/ticket
Hey, @open escarp
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
i just did!
<@&274971100184576010>
Yeah i just got that and i havent been interacting with the server so i thought it was odd, i went through with it until i saw the fake steam window pop up lmao, could have sold it and got a knife 😭
Thanks for reporting these Scam-Bots. We forwarded it and it will be dealt with soon. Thanks 
Yeah got a one from Emirr0
#0178 also
have i just accidentaly gifted my VIP? no perks in game after re-connect and says this
ANY ADMINS CHECKING these tickets rn??
LMFAO! Now you HAVE TO contact luke
If thats not you then yeah looks like you did
Scam accounts have been banned
not eenough
@slow maple ya blue comfirmed u baught creds not the pack lmao, got it all no bro
there 20 deep hacking no bans yet like wtf
They will get to it as soon as they can.
I understand your frustrated. But you have already made a ticket about the issue. Sorry you got raided and lost everything. But unfortunately these things sometimes happen.
Scam accounts have been banned !!
Who deleted my message? 
it did yea hehe, also how do i redeem the 5 supply drops i ordered?
Me by missclick. Scam accounts have been banned !!
@near halo He's still here? lol
It will just show up in your inventory eventually
So make sure you stay in base till it does lol
Thanks. Forwarded it.
Can i get another chance for ban appeal i did it when i had 170 day gameban that's why it got denied and i didn't know that you need to have 180 day gameban.
need a move when can
cant belive not s ingle ban has happenedd
<@&274971100184576010>
@near haloIf you are over these 180 days message me your steamid and I can see what I can do there. If you can appeal again that would be sweet: https://bans.rustoria.co
i need a admins help
How may I help you?
If it is regarding your hacked account please check #announcements
i got my account stolen for my main account and i tried coming back on my other account but it banned our whole group for exceeding group limit
Hey, @halcyon creek
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
But didn't Sicario ban your account there?
yes he banned my alt account i have two rust accounts
Then do a banappeal with your second account please.
the one that had all my skins and everyhtnig was stolen and sicario banned that accoutn for me
It could may take up to 3 business days there. I am really sorry.
If there's a forced wipe tomorrow, will Us 5x trio wiped on Saturday anyway ?
Any clue when the us long vip will be in stock?
Hey, @lime magnet
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php
Do you have any further questions about this? Please ask in #support and we will be able to assist you!
who bots a rust server
Message from @near halo with scam of a giveaway
Hey, @mighty niche
By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4
One message removed from a suspended account.
it's not
One message removed from a suspended account.
why would you think that it is real
One message removed from a suspended account.
/ticket
Hey, @cyan schooner
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Is there any admins I can talk to abt buying the wrong vip?
If you want to transfer your VIP please get in touch with @balmy cypress. Message him your request and your steamid via direct message. Please stay patient and wait for a response. He will message you asap.
In dms or @
dm
Hello, I need support, I put the password of a base I heard on voip and I got banned in Rustoria.co 5x Trio
Hey, @worthy marten
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@near halo Hey, wait 10 minutes and you should be fine to connect. Thanks for your patience and hopefully no issues moving forward
My vip has dissapeared on training grounds eu? i bought it on 21st of may?
Message @balmy cypress with your SteamID64
thanks
is this alout? He is spamming me this in big green letters it makes me see nothing
I think your server has scammers? Doesn't look legit, I mean somebody just messaged me about winning a giveaway
/ignore them
k
i dm'ed you about it @balmy cypress
yes ignore me big man smd, sym
is it teaming if your teamleader isnt on to invite you to a team but your other teamate is on
scam:833403753548873738
Already banned
@zealous kettle
some one tryed to scam me here is proof
i cant put pictures in this channle but his name is matcha
Can you get me their DiscordID please
how do i do that
Right click their discord and click "Copy ID" and if that doesn't show up- go to user settings on discord - advanced - then enable developer mode.
matcha id:833403607055335465
can i report a scammer over here
Discord scammer?
yeah, lets talk in DMs i have cooldown
hey
/ticket
Hey, @hidden carbon
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
How can we help you?
@frigid egret In-game you’d do /ticket add (your report with details)
i dont think i worked?
yeah everytime i do it says the Ticket and Usage thing then i do /ticket view and it says i have no active tickets
make sure your ticket isnt way too long 🙂
/ticket
Hey, @sacred rampart
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
is it possible to transfer queue skip from 1 steamid to another?
!vipissues
Hey, @sacred rampart
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Get ur steam id and dm like and tell him ur situation
Whats your steam ID?
Any chance we can get vip extended on long since it was unplayable and I was full raided after west coast went down for 3 days at a time multiple times.
/ticket
Hey, @gritty furnace
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Hey, @gritty furnace
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Can someone help me pls, my friend cant join my clan, when he types out the command to join nothing happens and its saying I have sent him an invite
This is on US No BPs Solo / Trio / Duo
my teammate has more than good enough specs but today we are both getting huge lag spikes and freezing, any suggestions on what this could be? we are playing on EU main
fair enough thank you, cannot argue with that
Hey uhh i was just banned for exceeding group limit i have 6 and i was allying with a different clan is that not allowed
my team has 3 bases while our ally has 1
You were 12 in total. Offline and online members count
who was 12
12??? we only helped eachother
Thats not allowed sir
so we are perm banned or how long does it last
and my fault i didnt have the impression we were 12 deep, okay thank you i appreciate the quick response
Shenzyyy can you tp to guido on zeus
No worries! Please look out next wipe, offline and online members count
Got a question
may i ask who reported us?
Thats not info that we provide
Shenzyyy can you tp to guido on zeus
Why?
Got a question
Ask it here? ^^
I need to know which bag to break tryna put someone else in team
i"m sorry but thats not something we can help you with ^^
how are you supposed to get blue keycard on 5x no bps
someone pls drag me im in wfs
LMAOOO IM GANNED FOR DOXXING BUT SOMEONE ASKED ME WHERE I LIVE AND I SAID MY STATE
Someone send the link to create a ban appeal
Also what you said is ridiculous and nobody would be banned for that, lying about it will not increase your chance of an unban
Apparently banned for no reason could you take a look? Steam ID: 76561197966335715.
Said to come chat on here what have i done?
Hello where can i ask for help to help connect a friend which is a cracked user into one of your servers, it says something about Steam Auth
@misty scroll how can i increase my vip while it's still active?
@whole trout Wait 5 minutes and you should be fine to connect
or @spare widget
Thanks @spare widget still confused lol
@whole trout Just something we had to sort out on our side- don't stress about it and thanks for your patience 🙂 Hope you have a great day
Groovy thanks.
@near halo I'd normally recommend to purchase the VIP as a subscription. If you haven't, which seems to be the case, I believe you can get the next one before it expires if available through the online shop although I think there's a chance it will temporarily cancel out when the original one expires itself. It can be good to message @balmy cypress about the best way to handle it if you're having an issue then - would just DM him with your Steam 64 ID and a summary of your issue
I just messaged him
Perfect- you'll hear back I'm sure when he's available next. Always great with handling anything VIP related but definitely a busy guy lol
I just wanna put it to auto renew i thought i did but i didn't so it expires the 6th
Yeah, the next one you pick up you should be able to just set it to auto renew with the subscription box but good thing to bring up to him
Much easier that way
But if i got a new one before that one expired wouldn't i just be wasting days?
You'd have to ask Luke what's the best way to handle that in terms of shifting the expiration or whatever- I can't really give you the best answer for what would happen with that unfortunately
Okay no worries
i got scammed by someone named RaZvAn with a pokemon profile picture
How long do i wait?
preeeety sure it was SAKE because they raided the second we got banned
yea bro, they got us 24hr ban. as soon as we got the ban they raided us
where is our support
Whatsup? ^^
my friend was helping a new player, SAKE clan reported us for team limit and we got banned
yeah so i was apart of nsfw we had 6-7 i think but i wasnt aware that just being nice to people was bannable? we werent even allied lol we just made sure to give their shit back because we never even gave them anything. Only thing we did was team up on a raid for these assholes and we didnt get any loot
You guys were 7 and the other clan were 5 --> 12 in total on a server where the group limit is 8
they banned us and instantly raided our shit
who was 5 lol
they fail raided us 3 times till we got banned
so being allies is giving kits back? weird
can we get dragged into a vc to talk because slowmode is ass @raven mist
thanks for you help in clearing things up this wont happen again i shall shoot everyone on sight with no remose
i was not on when all this happened so im kinda pissed that i got banned for team limit as well
Clearing up things. Alright. So, you cannot go over the limit online and offline players
yeah i didnt know that giving shit back was allying im very sorry also not aware they had 5
why was i affected by that, i mean like i was not home when it all happened
Go on who pinged me instead of Luke 
76561198275753652
we shall kos and be dicks to everyone we see no hesitation
@summer compass I FUCKING HATE YOU!!!!!!!!! dont ever talk to me again!!!!!!!!!
you're unbanned 🙂
thank you, i really appreciate it
its only because you were offline at that time tho ^^
what about the rest of our team that was off at the time
There is a difference between kos and helping eachother while roaming/raiding.
i guess man
Hey, @nimble grove
If you are received the Disconenction message World File Mismatch error
then follow this step:
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
@raven mist are you able to do anything about the rest of my team that was offline as well?
Sure, looking into that rn
and it still says im banned
Give it a few more mins 🙂
alright thanks
when is the force wipe?
tmr
https://steamcommunity.com/id/76541432456/ Hello, why did I get a ban if I did not play as a cheater?
who made the new fucking logo
@raven mist
Whats team limit on us medium? like how many are you able to invite ingame
@raven mist Hello, why did I get a ban if I did not play as a cheater? https://steamcommunity.com/id/76541432456/
did u play w a cheater?
no
did you check what your ban message says
Yes playing with hacker
well your only option is to appeal and explain your side of the story
Where can I submit it?
!appeal
Hey, @dark radish
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@hollow cosmos When does us medium wipe tomorrow on force? it doesent say anywhere
there
force is typically 1-2pm est
I can't appeal
ok ty
ive been banned for more than 6 months now and my appeal was denied is my only option to evade or is there hope
I mean if its been denied... You have your final answer
evading is against the rules, also if you got permanent ban there might be a chance that you are vpn ban aswell, dont ban evade, play elsewhere
is RJ dowdjng the payment name for you guys? ik it’s a rust server just not sure which one
Yeah RJ Dowding is Rustoria
cool beans, is there a time limit where i can claim a refund or is it once the payment is out no refunds
You can see our Terms and Conditions for payments here:
https://rustoria.co/terms
thankssss
You'd probably be interested in 6. Returns and refunds
yo admins my friend Snipz#9740 got banned from rustoria 10x long ago but hten got unbanned but he didnt get unbanned on discord
so from the looks of it the payment is only deemed successful if the user logs into the server, so i could claim a refund because i have not played the server, just want someone to confirm this.
!appeal
Hey, @compact garden
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
You will need to message @balmy cypress about that as he is the one dealing with refunds etc.
i cant unlink discord
actually fuck it don’t worry it’s only £7
hey any mods or admins on to help me?
hu
bruh I just got banned for exceeding team limits but we kicked our teammate when I joined the team

and he we killed him in our base. He was never online while i was on as well
<@&274971100184576010>
Hey, @manic ice
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
why ping
Shitty server
On US 5x Trio im stuck in the walls of outpost when I tpd here
and guess what you pop up of steam wont let me log in
steam not linking for me
^
Your ban will be over tomorrow for forced wipe, feel free to appeal the ban though.
What does it say when you go to link it?
just shows the join option again.
can <@&274971100184576010> actually help because your appeal link doesnt work and I was wrongfully banned for exceeding team limits even though we only had 3 people
Are you going to https://bans.rustoria.co/
yes
it wont let me login saying my username or pass is wrong but my steam will let me login with the same pass and username
Have you tried another browser or using incognito?
the link doesnt take me to incognito
You will need to copy the link and paste it in an incognito window.
If you are unable to get to the appeals section then you will need to wait for force wipe tomorrow.
The site is up and working, so it seems to be an issue at your end.
Do admins not do there job like wtf. Just bans me for no reason then makes you appeal through shitty login links that look like a scam.
oh got it to work
As I see that you do not have your discord linked with us, you will need to check back on the bans page for a response to your appeal, please note that this can take 1-3 days to complete.
had to use my old username
1 to 3 days bruh. Ya'll falsely banned me shouldnt take that long
Feel free to check back as often as you would like on the ban's page for an update.
are people allowed to place autoturrets to doorcamp ur base
Yes.
damn bro somebody placed 4 turrets surrounding my base
?ticket
Hey, @marsh coral
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
This is why we use external TC's 🙂
how can i get the discord kit on x10
The more you connect, the more points /hr you get.
Hi I just purchased VIP for US Medium but it turns out that I already have it. Is there any chance I could get my money refunded? Thanks.
?vipissues
Hey, @near halo
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Luke is the man to sort you out.
This is a channel for support only...
yea can u unban him
Have him send an appeal to https://bans.rustoria.co/
he has but no responce can u just look into it
If he has sent in an appeal he will hear back, he may have to go to the site to check for a reply, if he does not have our discord linked.
it just says uinder reveiw
When was it sent in?
hes just rlly good. also why did my chat mod application get denied
i sent a ban appeal and nothing happened
When did you send the appeal?
yesterday
4 ish days ago was when riann sent his#
It takes 1-3 business days for a reply usually.
rip guess i cant play on the server
He will will need to give it a little time.
<@&274971100184576010> there is a scripter in the 5x his name is conroy and hes in his clan tag is CLAN
?ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
i have evidnce of kenzie scripting
?ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Yo how the fuck did someone tp home from inside my base
fix your shitty fucking plug ins?
Hey, @inland cedar
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
HELLO? ANY SUPPORT TO EXPLAIN TO ME WHY YOUR PLUGINS ARE FUCKING DOGSHIT
depends on where he was / server
In my base, above tc zues 5x
Did he have tc access
clearly not or it wouldnt be an issue
from my experience in the no bps 5x u can tp home in building blocked spots/ on bases etc etc
yeah except thats not true for me its always said cant in a building blocked zone
yea so wtf? im guessing im shit out of luck on all my shit he managed to take too huh? yall dont give items even when the server just fucks players or people exploit
nice good talk guys great support!
What’s your problem?
read what part doesnt?
admins snitch where ur tc is damn
am i able to transfer my vip
Okay, ill say again since i guess its too hard for you to scroll up in the chat like 2 inches. zues 5x PEOPLE IN MY BASE TPD HOME FROM INSIDE MY BASE where it typically and should say you cant tp from a building blocked zone
comprehend that one buddy?
admin
Please contact @balmy cypress and explain the situation. He should be able to provide more information
am i able to see what servers i have vip for
trail head mod and nothing to say, anyone have anything to say or am i going and fucking myself that bad
Hey, im sorry that this has happened. I suggest you make a ticket in game so an admin can review it.
and what? wtf is that gonna do how are they gonna review a tp wtf?
Yes, go here and log in, and it will tell you what subscriptions you have.
tell me how they review a tp and ill make a ticket if not someone should n needs to help me and fix the shitty plugins
thankyou
Sure, they have logs. Please make a ticket in game so they can review it 🙂
the log says where they tpd from or just they tpd
Not sure im not an admin, so please like I said make a ticket so they can investigate as soon as possible
theyre not gonna investigate that and if they do they wont be able to see anything im sure waste of my time thanks for absolutely zero help, ill make a ticket and probably hear jack shit about it again
dont complain then
i wanted help now not a ticket on something that will go no where, took me 30 minutes to be told to fucking /ticket like wow great service
i just got banned for exeeding group limit because some guys gave us the codes to their base after we raided them
?appeal
Hey, @rare dawn
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
this was on the us trio 5x
idk seems quite messed up hope u get it fixed
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
@near halo Hey, no reason to get angry at people who are trying to help you 😦 I get that you may be frustrated though
you get why? it took 30 min to be told to /ticket lmfao
Teleporting home is allowed in building blocked zones on there, at least from what I'm seeing
You can't trade though in building blocked zones
People in the past have been surprised when they're not aware when they have someone trapped in their airlock and they TP home as that would be allowed by the command
hmmm
I used to see it happen in Trio a lot when I was a player - people would think they have someone trapped who went deep on them not knowing that /home is an out for them
i have appealed and it says im not banned although i am
Raid zones are different though
@rare dawn Post your Steam 64 ID please
It'll be something like 7656110309109301
76561199121071797
@rare dawn I'm assuming you and your teammates were given a base, correct?
yes
Unfortunately on Trio that's definitely not recommended. Should be more apparent though so I get how it's not your fault. Going to take a look and sort you out in a sec
ok thanks
@rare dawn Please wait 5-10 minutes to reconnect so the system has time to process the unban. Should be fine now- I'd just recommend not taking any bases in the future. Always need to make sure that beds, bags, bodies, cupboards and codelocks are all completely clear when changing ownership regardless
thanks
@spare widget i was banned a few days ago i did an appeal and checked it today on the website it said i was not banned so i tryied to join the server it still said i was banned then i checked the website and it now says i submitted an apeal and it is a new apeal i am new less then 500hour please help me
i was banned for advertising i dont advertise anything
#someone please help me i am in vc support channel
steam id 76561199058125426
is the map vote long for both eu and us?
yeah
Yes, one map will go to EU and one map will go to US. Top 2 voted maps.
which one will be eu? or is it random
its random what one will be eu or na
@hollow cosmos can you help me please
whats up
i was banned a few days ago i did an appeal and checked it today on the website it said i was not banned so i tryied to join the server it still said i was banned then i checked the website and it now says i submitted an apeal and it is a new apeal
so it rebanned me while i was trying to access the server
/appeal @hoary pier
Hey, @hoary pier
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
i cant do anything about bans but i can forward this to an admin as i'm not 100% sure how to help you with this one
@wheat cypress Wait 5 minutes and you should be fine to connect
@spare widget thank you so much
No problem, thanks for your patience and I hope you have a good day
yo
@spare widget for future reffrance why was i banned to begin with??
I just got banned from Rustoria 5x and Im not sure why, they told me to disband my clan, and I did. So im Not sure why, can anyone help me?
@near halo Join Waiting for Support please
@wheat cypress Just some things on our end at times. We'll always look into it as soon as possible for you
@spare widget so i didnt do anything wrong??
Nope, you're fine it seems
can i get some free skins for the trouble?
No lol But I do hope you have a nice day
lol ok thanks
Let me know if you have any issues moving forward and we'll look into it. Take it easy
hey @spare widget
You will need to speak with @balmy cypress to have this done.
<@&274971100184576010> i need help
!appeal @balmy ivy
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
literally just joined some random kid in the solo duo trio and 2 min later i get this???
says appeal denied can someone here help me
If your appeal has already been denied then that is the final decision.
it didn't let me submit appeal right when i logged in to submit it said denied
@balmy ivy What's up?
it just happened
nevermind sorry
You can join Waiting for Support if you'd like
k
how do i level my steam level yup
Can i join waiting for support just to hear your voice
interesting
@near halo Gotta pass lol Busy, busy. Hope you're having a good day
U too x
woo zenzen come on, hes a fan
me and ZenZen go way back
no one click that link lmao
pay rust lmao
yo wtf is this shit you guys got a virus or a scam going around and OBVIOUSLY DONT CLICK
Also got it from Mik#3509
there hijacking steam accounts via a java drive by or 0day iframe exploit more then likely Ban the users sending this message Asap
discord id: 825684018447122432
@inner niche #announcements
@near halo
When do the VIP's refresh ? where it says "last few remaining
name: YouriGOLEPAS !#8169
@near halo
express that its not a scam and it is a Malware bot......
my antivirus wouldnt let me open it i figured that was why
yo some guy just sent me a scam giveaway lol
same
name please
name of bot?
this mans
@ AverageJay#6170
@ AverageJay#6170
its got a payload that is for sure its a old ma;ware kit but could still get people who have fire wall shit disconnected it could even be stealing Banking information
https://gyazo.com/f38d89af681e4c991593ec7043a74aab
Discord ID: 825684702609932319
israel mauricio
#8700
@near halo
ty
@near halo
@magic fern
shit spreading nicely it seems
see this is a helpful support chat
alert the uses to find a secure device and change passwords
:)
@near halo is a scam bot
well done rustoria great community
can't tell if thats sarcasm or not lol
Hey i got someone sending me a fake giveaway thing and thought i might let yall know so you can do something
what's the @ ?
@mellow tundra no im being serious lol
https://ibb.co/gb0Rhrs
825685119649448006
@near halo
how do i know when im unbanned
https://gyazo.com/86badb46c496c04de25146107bed07b4
Discord ID: 825684982894559293
when cocaine falls from the sky
@tiny snow
@strange mason
lmao got one 2
@near halo
okay i will
@near halo
@waxen flint

hey i got a scam message
Name of bot?
@notley11#9860
Spam messages from above
@wheat cypress screenshot?
Hello, i received the exact same message as @stable prism, ill send image right after.
is this a scam yeah?
This y’all ?
no
@limber trellis Huge scam, yes #announcements
ah right thanks
It’s a scam bot don’t click the link
#announcements @wheat cypress
@mellow tundra
!banappeal @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
will wipe passes be released tmrw
thanks rustoria because of you someone just stole my steam account
Luke already addressed this, please do not click any link from someone claiming to be rustoria, cause the giveaways will always be in #giveaways
Not quite, we put out enough warnings telling people not to click links that are sent to you via dm. We're not responsible for a dm you get just because you're in the discord, we do our best to remove the people sending those dms as fast as possible. They'll still get the message sent before we can ban them, as the #announcements states don't click links
can we buy VIP with skins?
is there a vote for toria us main map
No, there's no option to buy vip with skin I'm afraid
damn i got a few decent skins im willing too trade up for VIP on wipe tomorrow 
feelsbadman
i need an admin
need adamin
nvm ill just leave server cause all i get is random dms from scam accounts
There’s scam@bots
can u help me?
#announcements send someone a screenshot of his message and name
What’s up
i have a clip of a cheater
Upload it to YouTube or stream able and put the link in a /ticket
scammer on the lose scams your personal info i checked giveaways i won nothing he says i won somthing i have screan shots
i made a stream able clip can you tell an admin to look at it? @mellow tundra
Send it here or in my DMs
OH sorry
I thought you meant of a scammer
Include the streamable in your /ticket in game please!
No you have to make a ticket and wait for a response sorry
i did
Sorry you gotta wait and be patient like everyone else
I can't, so please make a ticket
i made a ticket can you please look?
Aden’s pc isn’t working you need to make a ticket in game and put the link in it and wait like everyone else
wow its been 15 minutes and my appeal isn't replied to smh
lol
We get hundreds of tickets a day
Please give it 1-3 business days!
there is nothing funny here I am contrite I swear 😦
/ticket
welp
guess I'll join a band of street hooligans to fill the void left by the lengthy appeal process 😩
Hey I have a question
@plucky stag What's up?
I received a message about a giveaway, but the message looks fishy. Just curious on if it was real or not, and if not, just wanted to let you know.
i have a question how do you link up your discord to your steam account so you can get into the verified battle arena
@wet hearth https://rustoria.link/ and follow the steps. Link at least your Steam and Discord but it can be good if you play on some of the other servers to link more (excluding Youtube which doesn't link due to Google's API). Wait 5-10 minutes imo and then do /auth in-game and you should be verified
Let us know if you have any issues with the process after you do it and we can take a look to see what we can do
ok thanks
Agent
#9572 just DM'd me with the scam
@dim schooner screenshot please
Hello when does the US long VIP get restocked
New slots open when other peoples vips run out
Okay thanks
Need to get VIP Transferred from US Long to EU if possible dm me here
pm @balmy cypress for vip help. But please be patient he'll answer the msg when he sees it.
no worries thanks
Hello! I want to know if it's possible to switch the vip to another toria server
pm @Luke for vip help. But please be patient he'll answer the msg when he sees it.
thx
can i have help pls
Whats up
They banned me for exceeding the limit but I eliminated a previous member to enter another and they still banned me
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
does us main wipe at 2 pm est or 3pm est
Tomorrow is a force wipe so all servers wipe at the same time.
How long do I have an answer?
Not sure it depends whenever the admins get a chance to view the appeals, could be 1-3 days not sure.
@modern lion what time is that?
#oldserverinfo Wipe Schedule: Thur @ 3PM EST
How do you know if your appeal was accepted or denied ?
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status. https://bans.rustoria.co/
It just says this
“ appeal your ban “ “ miinkz if you are currently banned appeal your ban below “
i have learned that i am being DEFAMED and SLANDERED on rustoria 10x, saying i was "Doxxing" I was merely sending a picture in DISCORD, and i mentioned it in chat. they have done the same thing and for months called me an "ugly retard" per say. i did the same thing back and i am being SLANDERED saying im doxxing!! it is NOT a dox simply a pic and its completely outside the game
@mellow tundra i was wondering is it pride month?
cuzz i see the lgbtq flag in the background and if it was pride month that makes alot of sense
yes it is
yeah it is
oh makes sense thx
Alright whos the piece of shit admin that banned me again
No need to be rude there. You can appeal at https://bans.rustoria.co
I mean there is a need for it; it keeps happening
Get me your steamid and let the admins know if you want to do a talk with them there.
i got kicked for 10 minutes for racism
i didnt say a racist word, i would like this redacted
wait it out
Congratulations. Normally it says racism even if you do use a bad word or something.
i see, do you have any recommedation what i should do for 10 minutes other then play rust
@tough bane 76561199049695558
Stay hydrated
ill go hydrate good idea thank you for the support cya in 10
I joined a gang in my new free time
If you want to talk to that admin hop into the #368790610783764480. We try to find out who banned you. Meanwhile please create an appeal.
@soft prism Can you join Waiting for Support?
Im in it
If you'd like to report someone please go ingame and use the global chat with the command /ticket. Thanks for letting us know.
you have a scam bot wtf
Nah, sorry this was my shortcut if scambots joined in here.
so i tryed to buy vip it said "wait while we place your order u can leave this screen" and i left and i never got the vip
/vipissues
bot broken again
Dm Luke your steam Id and your problem, you most likely never got charged
it got sent to my card so i did
Then dm Luke your steam Id and your problem I’d recommend all in one message cause he tends to lag for a bit
Make sure you bought it for the right server and steam account to
@balmy cypress @urban sleet
ok so if he just refunds the cash does that mean i can't buy vip cuz its out of stock now
I'm not positive what his answer would be but I am 100% positive he'll give you the best answer
Hope it all works out for you- I'm sure you'll get an answer as soon as possible, thanks for your patience until then
I'd like to speak with a staff member as soon as possible regarding direct player harrassment
How many vip slots there are in total (not how many available, but the fixed amount)?
I think we do not give out this information but I'd suggest you to get in touch with @balmy cypress regarding this question. He is responsible for VIP and the Shop.
just eoka'd my parole officer sheesh
https://streamable.com/vwda3j https://streamable.com/of2ckz CARTEL clan teaming with another team on US rustoria 10x. i made a ticket this is just so hopefully it gets processed faster
Thanks for letting us know. Ad admins will look at your ticket asap.
@tough bane i made a ticket this time no need to !ticket me xd
Yeah did read that 
ah alright, thank u! nuclear best chat mod on da server
I am doing my part 🙂 Staffmanagers are always open for feedback if bad or good. Hit Luke or Chunky if you got any issues or want to push someone 🙂
can someone help me plzzz
We were giving away loot at our base
You are just gonna leave out the fact we were giving away our loot and you were greifing it.
who do I need to kiss for an appeal review
I'm on the fence about toes but lip to lip is on sight
If you want to appeal on your ban please go ahead and visit https://bans.rustoria.co. An admin will take a look at it then asap.
I did this but if I have to wait any longer my humble street gang that I formed to pass the 1-3 business days appeals take will evolve into a full-blown syndicate
Sorry that i may takes a little longer but you need to wait for an admin there...
@pale goblet If you want to transfer your VIP please get in touch with @balmy cypress. Message him your request and your steamid via direct message. Please stay patient and wait for a response. He will message you asap.
@pale goblet luke is a busy guy since he has alot of work (hiring staff and money management)
Didn't I wrote that there 😄
@tough bane I changed to a new VPN, but I was barred from accessing the server
kinda
but just tellin him a little more cleaaaaarrrer of what he doeeeeeessss
If you want to appeal on your ban please go ahead and visit https://bans.rustoria.co. An admin will take a look at it then asap.
Nuclear putting in work 😤
@tough bane Unable to appeal, it reminds me that I have not been banned
Can you dm me your steamid. I'll try to get an admin there.
lmao nuclear is a good chatmod
I was told I am the best 🙂
autocorrect^^
See @arctic sapphire #support message
ur indeed a legend
nah but fr tho ure the fastest, and the most helpful chatmod ive spoken to
Doing my job 🙂
ur good at it 🙂
We are here to help people, not to annoy them 😄
wow then i got it all wrong
Why ban me?
If you want to appeal on your ban please go ahead and visit https://bans.rustoria.co. An admin will take a look at it then asap.
!appeal
Hey, @mint willow
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
oh nvm nuclear faster
I need help. When I appeal, I remind that I don't have a ban record
Nuclear4Admin
he doesnt want to be admin since he plays on rustoria servers and when you become administrator your not allowed to play on the rustoria servers
But I still can't get into the service period
Please message me your steamid and the reason why you are banned. I may be able to reach out to an admin 🙂
https://steamcommunity.com/profiles/76561198447198958/,The reason is hacking.tks
classic mistake, url to profile is not steam id😊
Should be able to join again @mint willow
There we go.
shenzyyy coming in clutch
Thank you very much, but can you tell me the reason for the sudden ban?
Because yesterday I was able to access this server
@devout robin You should be able to connect within the next minutes again aswell 🙂 Have fun and stay clean
Ok it has been solved thank you very much
You are welcome
do VIP restock at wipe?
Hey, @chrome swan
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php
Do you have any further questions about this? Please ask in #support and we will be able to assist you!
your vip will be there for an exact month so if you buy it now it will go out the exact same date as you bought next month
When is wipe coming to EU 5x zeus
hi
Hey, how may I help you.
Where can I be checked if I was banned?
#general Check Matts response there
You can check the availability of vip on the Long eu server
Hey, @elder tendon
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php
Do you have any further questions about this? Please ask in #support and we will be able to assist you!
Hey guys, I wanna use exit lag to get better ping from Australia to rustoria us long, where is it located?
the server I want to connect to is rustoria Us long and I just want to set exit lag to the right location, so where is the server hosted?
Ough that is a tough one. An <@&274971100184576010> might be able to answer you that.
I bought a vip for rustoria us main ab a week ago an realized I’m not gonna be playin can I refund it?
You may get in touch with @balmy cypress there. But I am not sure if we do refund that.
#support I understand, I can not see if my vip is active?
I don't remember what date it ends
Oh you can check that. https://donate.rustoria.co/account.php
it will say in chat when you go into the server that it has went out or you can go to nuclears link ^^
Send the screenshot to me please
yea
I was banned by EAC ban evasion on Rustafied and Reddit, but I've never used cheat or scripts, I just lent my account about 2 years ago to my teammate. I guess he got hacked or used cheats, anyway, they judge that his account is mine and ban me. So I'm going to play on this server, is there any problem? will I get banned also on this server because EAC banned account is related to mine? If so, what can I do? I don't want to get banned suddenly while I play hard on this server, so I ask in advance. my steam 64 ID is 76561198119873170, thx.
What time is force wipe? Trio 5x no bps
The time of the force wipe is typically around 2PM EST / 7PM UK time.
force wipe is 7pm uk time on all servers

if youre banned by eac theyres nothing rustoria can do about it
I didn't banned by EAC, but ban evasion
ohh. i cant really answer that. ask @tough bane
just I lent my account to someone 2 years ago. Should I change my account to another one?
Ok @granite grove as far as I see that you do not have any EAC ban. You can play here on these servers if you weren't banned in the past 180 days.
Everything above that should be fine.
I appreciate it. I wondered your server policy because other servers banned me and said just my account is linked to another one EAC banned and didn't give me any informations why I got banned.
when will my ban appeal be reviewed. Im looking to play this force wipe and I dont wanna be behind
Ive never been on the server before so I think the ban is a mistake
looking to talk to an admin or somebody
when the eu long vip comeback?
Hey, @iron escarp
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php
Do you have any further questions about this? Please ask in #support and we will be able to assist you!
if I made a mistake with a purchase about 5 mins ago, would it be possible to get a refund
Please get in touch with @balmy cypress regarding your issue.
I{ bought VIP for the wrong server. I purchased it for US Main and I need US Medium. Is there a way to transfer it?
If you want to transfer your VIP please get in touch with @balmy cypress. Message him your request and your steamid via direct message. Please stay patient and wait for a response. He will message you asap.
Thank you!
You are welcome 🙂 Have fun on the force wipe.
I see this message above to message Luke about vip transfer but he has his dms private? Just wanna transfer from eu med to us med if possible :-) 76561198050598489
Do any admins know if VIP for Medium will be back in stock before wipe?
Hey, @cerulean galleon
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php
Do you have any further questions about this? Please ask in #support and we will be able to assist you!
👍
Has the lag spikes and server freezes on main been fixed?
Admin. My friends have already bought vip and when they tried logging in it says vpn ban. They are from china. Can someone assist me?
Hey, @mild acorn
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Cant they play from china ? They've already bought vip and now we get to know they cant ?
They can, once in a while there is a small hiccup. They just need to appeal the ban and it should be resolved shortly.
Modded or vanilla?
official server rustoria eu main
Modded servers have /rules and vanilla has https://rustoria.co/vanilla/rules
Don’t have donator role even though I have vip?
https://bans.rustoria.co Fill it out with the proof
You'll get a little text field to explain why you think they should reverse the ban, just put your proof in link form (youtube link, or screenshot link from tools like Gyazo, Lightshot)
https://prnt.sc/13vggzy @wary venture
i have done that
Now wait for a response.
If they find it is enough to revoke the ban, you will know.
any admin can help me transfer my vip before force?
i wanna chat with a moderater or admin at least before force
Feel free to pm me 🙂
can i dm u?
Sure
I accidentally bought vip for the wrong server I bought it for us long instead of eu long can I transfer my vip
I have not received a dm from the rustoria bot or received the role in discord that i have vip.
If you want to transfer your VIP please get in touch with @balmy cypress. Message him your request and your steamid via direct message. Please stay patient and wait for a response. He will message you asap.
Do /auth ingame
It’s not force yet it was for us med I did not get a conformation message from the bot.
But i have the subscription on the website
Then make sure if everything is linked correct
/auth @glad rover
Hey, @glad rover
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
is it possible to transfer the remainder of the VIP days from rustorio eu medium to rustorio eu long?
If you want to transfer your VIP please get in touch with @balmy cypress. Message him your request and your steamid via direct message. Please stay patient and wait for a response. He will message you asap.
Are you sure you have the subscription set-up?
@tough bane I wrote to him a week ago, he ignores.
Then message him again. he is a pretty busy guy
I accidentally sent an unlink don’t listen to that
That's not a subscription- that's just showing the purchase was complete.
I said no do the subscription just the one month thing because last time I did that I didn’t realise and accidentally bought another but I sorted that
Oh I guess I must've read your message wrong, so you purchased VIP and haven't gotten it yet?
So I got a message like this last time and the role. This time I haven’t received either. When I got it I think I recall the bot being down might be wrong but I was unsure if it worked or not this time.
Do you have the perks in-game?
I haven’t logged In yet I was waiting for force
Alright, well I'd recommend you message @balmy cypress with your SteamID just to be safe and make sure that you got your VIP in-game.
Thanks :) I sent an unlink request by mistake can you did regard it?
Yep, we'll ignore it.
Thank you
Is sharing a workshop skin allowed? I want to verify since i couldnt find anything in the rules and dont want to be banned. my favorite servers and i would probably cry.
Can I transfer my vip from US Main to US Long?
You will need to speak to @balmy cypress regarding that.
Thank you.
how can i start oil rigs on rustoria 5x
it appears on the map they are available but they are not when you go to oil
Where do i find the connect command, so i can connect with f1?
Sorry, I play rustoria.with EU long . Who is the administrator on this server ? I need the help of an administrator .
Whatsup? 🙂
I can write you a private message ? to your discord
Sure
/ticker
/ticket
Hey, @tawny hemlock
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
How do i refound
if a admin restocks the vip for long il give them the gock gock 9000
<@&274971100184576010> i want to refund
Please refer to "6. Returns and refunds"
https://rustoria.co/terms
If you still believe you are eligible for a refund, please message @balmy cypress
Any chance to buy VIP via btc?
Currently our options for payment are PayPal or Stripe
how long does it take for Luke to respond
How can my friend appeal a ban he just got the game for the first time
He will respond as soon as he sees your message, however I cannot give an exact amount of time
Hey, @prime wedge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Hi
I have bought the VIP again, although I still have more time left on my VIP from the last time. I had not seen that. Is it going to have any meaning or?
I like to keep what I bought, but just want to be sure it does not matter to my current vip
I believe that your VIP will run a little longer then, @balmy cypress would have to confirm.
is vip refundable
If you havent joined the server
Please refer to "6. Returns and refunds"
https://rustoria.co/terms
HELLO THERE IS A WAY TO HAVE THE SEED AND MAP SIZE FOR THE MEDIUM
Not before wipe, no
THX
