support

[marble mantle]

Hey, @stuck pier

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[stuck pier]

76561199031503574

[tough bane]

Thanks. Give me some minutes please.

[stuck pier]

ok man ill be waiting

[frigid venture]

Hey i need help aswell

[tough bane]

Hey, how may I help you?

[frigid venture]

I wanted to join rustorio eu long and it says i got banned for hacking? But i never played on rustoria

Even your website says ERROR

[tough bane]

So you tried to appeal on the website? https://bans.rustoria.co/

[frigid venture]

Yes i woud like to send a screen but im not permitet

[tough bane]

What is the exact error message you get there.

[frigid venture]

YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.

ERROR ID: 9DA0CB26-5904-499D-AEC2-EC2F69A3F08B

[tough bane]

So the adminteam checked your ban status and you should be free to play. There should not be any active ban.

[tough bane]

Ok and you did not play here any time?

[frigid venture]

Yes, i never played on Rustoria not even connected once

[stuck pier]

oh ok so if i try loading into the 10x i shouldn't be banned?

[tough bane]

Can you send me your steamid please.

[tough bane]

Yeah you should be free to play 🙂

[marble mantle]

Hey, @frigid venture

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[stuck pier]

ok thanks for your help how do i give you a +rep

[frigid venture]

76561198877302033

[tough bane]

You are welcome. That's why I am here for.

[frigid venture]

Im very excited to see the reason xD

[tough bane]

Give me a view minutes. One of our admins is checking it right now.

[frigid venture]

ok

[tough bane]

@stuck pier @frigid venture Please be a little more patient. Admins are informed and will take a look it soon. Sorry that it is taking a little longer currently

[stuck pier]

Oh no im fine with it

[tough bane]

@stuck pier You should be able to play again after the next 10 minutes. Your ban seems to be lifted now and you should be able to join again.

@frigid venture Give it some time aswell. You should be good within the next 10 minutes aswell.

[frigid venture]

So im unbanned in 10 min. ? Or i get an answer in 10 min?

[tough bane]

you should be unbanned there already

[vale swallow]

One message removed from a suspended account.

[marble mantle]

Hey, @vale swallow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[vale swallow]

One message removed from a suspended account.

[tough bane]

But maybe I can already help you out. What is your issue?

Hm ok, then let the team please know via the ingmae command

[vale swallow]

One message removed from a suspended account.

One message removed from a suspended account.

[tough bane]

Please go ahead then and report him ingame when you joined the server.

If I would be online I'd create one on your behalf but I am currently unavailable.

[royal knoll]

any admins? we getting raided 1000 rockets big raid tower and ppl shot true window glass window its mean they use this bug/glitch with chair or how its called

[hollow cosmos]

/ticket

[marble mantle]

Hey, @royal knoll

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[royal knoll]

i cant do ticket i dont know name we need admins online us long

r10 raid i just see how bullets goin true glass window

[mellow charm]

Cheater/Macro: Toasty. Rustoria EU MAIN

[amber iris]

I don't know why I was banned. I didn't play games with hackers. I hate cheating. I like this server very much. At that time, in order not to line up, I bought a VIP. Why should I cheat? My teammates were suspended, but we didn't cheat. We're Asian, but you can't be racist. Asia Group is your customer. Eight people in our team bought VIPs. If you punish us in this way, we won't play on your server. If you don't ban cheating people, but if we don't ban cheating people, your cheating system is really defective.

[deft storm]

That guy, flying and aimbotting XDD HAHAH

[near halo]

/ticket please if you have to report someone

[marble mantle]

Hey, @mellow charm

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

Same with you do ticket in game PLease ^

[deft storm]

Yeye, he just got banned. Lol

[near halo]

Aight

[deft storm]

I did ticket him btw, just. Sometimes, the bans are slot so wanted it to be quick, since he ruined for atleast 40 people. Hahah

[marble mantle]

Hey, @amber iris

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[light mantle]

?ticket @viscid helm

[marble mantle]

Hey, @viscid helm

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[merry swan]

what can i do to get unmuted sooner

[hollow cosmos]

you can appeal

/appeal

[marble mantle]

Hey, @hollow cosmos

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[icy viper]

are trios/4 players on a team allowed in vanilla main/long?

[hollow cosmos]

yes

vanilla servers do not have an enforced player count

[icy viper]

tysm

[merry swan]

/appeal

[marble mantle]

Hey, @merry swan

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[merry swan]

@hollow cosmosdoes this normally take 24 hours? my mute is only for 6 hours so if an admin likely wont respond within that time then i wont bother

[rain sparrow]

server off

[proven urchin]

HELP THE 3x US WAS WIPED WHEN IT WAS SUPPOSED TO JUST BE A SCHEDULED RESTART

[chrome gull]

What is with the US long server?

[proven urchin]

i dont want to ping the whole admin team so ill just ping one lol @spare widget ig

[fossil igloo]

Im getting on to fix 3x US

Give me a few

[stuck pier]

theres no rush

[rancid furnace]

TY 🙂

[rigid flame]

https://tenor.com/view/funny-dogs-cute-smile-thank-you-thanks-to-you-gif-16529972

[stark drift]

nooo my M2 😭

[tired zealot]

if he is fixing everything he can just reset it back to before the save

[stark drift]

it better, i took heli down and got my first M2 of hte wipe

[tired zealot]

so we should be able to get everything back

[proven urchin]

could've saved before the dude got the m2

[stark drift]

sad

[hollow cosmos]

#general for discussion

[stark drift]

uhh the heli crates dissapeared and i only looted 1

pls help

[rough lodge]

wont let me join says authentication timed out

[pure sinew]

Still got this issue?

[rough lodge]

no

[pure sinew]

Ok.

[hot tundra]

Huge lag 10x eu

[rain sparrow]

i dont play server EU lags

[empty agate]

us is laggy as fuck again

[dry junco]

as soon as the koreans come to merge raid with 3 clans server lags lmfao no shit we lost

[reef wasp]

I am on us main and i am getting raided by cheaters <@&274971100184576010>

[near halo]

sort out this ddos protection please what are the servers being hosted on may i ask?

[empty agate]

potatos?

[reef wasp]

I am on us main and i am getting raided by cheaters <@&274971100184576010>

[icy viper]

us main is lagging hard

[dry junco]

admins they're legit cheating and we're lagging

[empty agate]

ikr

[reef wasp]

I am on us main and i am getting raided by cheaters <@&274971100184576010>

[real wolf]

There is no point in spam tagging, if you've made a ticket then you gotta have to wait for an admin to look into it.

[empty agate]

monkee location?

[reef wasp]

we are currently getting raided by cheaters at w2

[empty agate]

oof i live at n21

[reef wasp]

They are cheating just hop on and see

[empty agate]

im teleporting like crazy in us medium

[near halo]

Chunky, what are the servers being hosted on?

[pallid blaze]

aye lets go

[ionic blaze]

us medium has been so fucking shit with the lag this wipe

[pallid blaze]

servers down everyday i wake up

[grand dragon]

Lag is terrible atm. Game is unplayable. Just love buying skins for items and giving them out. Im done

[ionic blaze]

can we just get an explanation for the lag

[valid sky]

great server this is average ping is about 2k

[pallid blaze]

us medium down for me lmao

[light mantle]

?appeal @ebon zephyr

[marble mantle]

Hey, @ebon zephyr

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[reef wasp]

I am on us main and i am getting raided by cheaters <@&274971100184576010>

[silent holly]

please stop tagging admins and make a ticket

[silent holly]

/ticket

[marble mantle]

Hey, @reef wasp

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[reef wasp]

i have already made a ticket like 25 mins ago

[silent holly]

well admins look into tickets in chronological order, tagging an admin isnt gonna make it go faster

[empty agate]

ngl if you get raided by hackers you shut give priority to that one first

[reef wasp]

so if there is blatant cheaters on the server raiding me you guys are gonna be lick oop your not on the list. I will not help you

[silent holly]

we arent gonna skip everyone else that needs help to get to you

and we didnt say we arent ggonna help you

you just need to wait until we can

[empty agate]

thats atleast what i will do

[near halo]

there are 19 servers they need to administrate/moderate i don't doubt that there are more people that are in the exact same situation as Monkee right now

[silent holly]

^

[dry junco]

then shut the fuck up and sort it out like what

[empty agate]

hes reporting it on here becouse you guys need to handle quick

[silent holly]

@dry junco do u need assistance?

[empty agate]

you are legit giving no shit that he may lose all hes stuff and hard work becouse of shitty hackers

[silent holly]

again, we arent gonna skip every single other person to get to him

he can make a ticket and wait until an admin is available

[real wolf]

We are giving a shit, I've spoken to one of monkee's team mates as well!

[celest patio]

?Appeal @versed mural

?appeal @versed mural

[marble mantle]

Hey, @versed mural

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[pallid blaze]

i couldnt imagine being a rustoria admin all the old ass weirdos who bitch about losing loot to hackers and not gunna buy vip again "YOU LOST YOUR 20$ EVERY MONTH"

[near halo]

Bro, can an admin plz fix lag in rustoria eu 10x?

[pallid blaze]

lmfao

[bold geyser]

Need support on US 3x

[pallid blaze]

yo @real wolf

do you know why i can see rustoria medium but cant load in to it?

[empty agate]

couse its lagging again

[quartz bison]

server, fix eu medium, why does it lag all day and return the copter because of your lags the copter exploded!

[royal knoll]

any admins?

[winged mural]

need help on 3x us

[tired zealot]

@spare widget we need another server restart on the 3x its rough out here

[dry junco]

yes i do but you guys are legit fucking useless

[silent holly]

what do u need help with

[tired zealot]

The server has some terrible lag and its really hard to play

[silent holly]

#announcements

[near halo]

🏳️‍🌈

[inner stump]

are these servers gonna work any time soon or do we have to get used to paying for vip for A THIRD WORLD COUNTRY GARBAGE SERVER

[tender wigeon]

server so shit

[real wolf]

!lock

#announcements message

[marble mantle]

:ok_hand: channel unlocked by ChunkyMonkey#1989

[ionic blaze]

can we just get some explanation for the lag, is it ddos or what

[proper dawn]

I can't even farm a node...

[real wolf]

We are experiencing network issues.

[near halo]

🦧

[sharp night]

rollback please

[lucid mountain]

yeah thanks for the info captain obvious

[real wolf]

Well what else do you want me to tell you?

That's what's happening right now

¯_(ツ)_/¯

[lucid mountain]

yeah its been like this since last night like? "best network"

[hazy vortex]

fix eu main lag

[iron sparrow]

fix us main lag

[real wolf]

We are working on fixing it

[lucid mountain]

its kind of ridiculous man. people just trying to play the game, no other server has as bad fps, and lag as this like ??

[real wolf]

!lock

#announcements message

[marble mantle]

:ok_hand: channel unlocked by Gareth#9999

[livid ermine]

Hello?

[opaque shuttle]

looking to speak with someone about a quick question clarity on the servers

[silent holly]

whats up

[dim pike]

i need support

[slender igloo]

bruh heater on eu long hurry up

aimbotter on eu long called "1"

[sharp dock]

how do i buy vip?

[wicked night]

Server being dog again US main

[dusty kernel]

dog

[sharp night]

us main is down

[valid sky]

great server

another full kit gone to this shit thank you for a good stable server

[wicked night]

Thanks for full kit bouncy

[valid sky]

its okay

[wary osprey]

us main down again

[wicked night]

But ya, I thought it will only be laggy for first 2 days cuz of the huge pop. Still happening

[dusty kernel]

@wary osprey u a grill?

[valid sky]

@echo venture

[silent holly]

dont ping staff unless important

dont.

[wicked night]

Losing loot to server lag is important no?

[valid sky]

the fucking server is getting ddos thats important

[silent holly]

admins have already working on it

ok but tagging an admin doesnt help?

[wicked night]

Why am I farming if I'm losing shit to server disconnect. U have been "working" on it for several wipes

[valid sky]

i mean i have lost so many kits its becoming a joke

[dusty kernel]

<@&274980199668645888> servers down

[unique dew]

don't

[tough bane]

We are already aware...

[silent holly]

why taggg when i already responded?

[dusty kernel]

oh my bad i didnt see that

[valid sky]

its fine just go play cod

[slender igloo]

@near halo someone deal with this cheater on eu long

[silent holly]

/ticket

[marble mantle]

Hey, @slender igloo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[shell citrus]

When is wipe?

[valid sky]

now

[tough bane]

Please check #oldserverinfo for further information about wipe cycle.

[wicked night]

I got DC'd over 10 times this wipe cuz of packet flood and lagged about another 10 times. Lost so many shit. VIP wasted

[valid sky]

wait till you get banned twice for no reason for like 2 days noe thatis vip well spent

[dusty kernel]

its back up guys

[wicked night]

@valid sky get people to buy you VIP

[near halo]

Roll the fuck back

[tender wigeon]

rolle bac we lost like 8 kits

[royal knoll]

why i still have lags on us long every 10 min freez for 1-2 min

[wide oyster]

EU main down, got disconnected cant log back in? connection attempt failed

[ionic blaze]

Well would you look at that, US Medium crashed. What a surprise!!!

[valid sky]

yeah the admins can

[ionic blaze]

Yall better not rollback US medium or i swear to god

[sinful phoenix]

crashed ??

[ionic blaze]

such a fucking joke this lag has been going on for 2 damn days straight and we've still gotten no explanation other than "we're having network issues"

[harsh pebble]

is us medium down

[ionic blaze]

yes

[sinful phoenix]

crazy

[ionic blaze]

Either theyre getting ddosed really hard or theyre a bunch of morons

[harsh pebble]

what a suprise xd

[manic gulch]

for some reason only me and 1 other on my team got kicked

the other was able to stay on with no lag an still has server response

[crimson wing]

cheater on main can where can i report him on discord

[marble mantle]

Hey, @crimson wing

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[valid sky]

this is server is so shit i have been disconnected again

[cedar lance]

Server crashed. Lost our mini at outpost and we're dead in outpost but our bodies are gone????

[tough bane]

Is US main down again?

[valid sky]

whydo i get disconnected from the server randomly

[earnest locust]

how do i get verified?

[marble mantle]

Hey, @earnest locust

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[valid sky]

<@&274971100184576010>

[placid nebula]

Shit fucking servers, they are going to lose everyone if they don’t fix it soon.

[tough bane]

?verify @near halo

[marble mantle]

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[balmy cypress]

We are not just sitting here doing nothing. The issue is being worked on, it takes time!

[tight roost]

need supprto

[real egret]

/ticket

[marble mantle]

Hey, @real egret

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[fickle gazelle]

uh any admins

[bright ruin]

Please ban barry the cheater on eu 10x

[hard sigil]

yes aahahahahahah

<@&274971100184576010>

we made a ticket

[spark bronze]

rustoria us solo/duo/trio off?

[spare widget]

@bright ruin Never good to call anyone out in-game or in a public forum like discord honestly 😦 Always best to keep your cool, send in a detailed ticket in-game (/ticket add (your report)) and then we'll always investigate as soon as possible

@spark bronze Looks like Trio is up

[bright ruin]

zen i done it already

[spare widget]

Perfect- just saying that I'd recommend not saying it in the #support channel since everyone can read it- including the person you have suspicions about

Just makes it harder to investigate

[bright ruin]

we have clips and stuff its so obvious

[hard sigil]

alright

[spare widget]

An admin is looking into your concerns- also you're always welcome to include any clip in with your ticket, normally in the form of a link to an unlisted Youtube video or Streamable

[bright ruin]

can someone drag us?

[arctic sapphire]

is there a chatmod online?

[normal dome]

yo

can someone help me plz i got a question

[spare widget]

What's up?

[normal dome]

i cant this here ill msg u

[fickle gazelle]

i need help

[hollow compass]

Hey wahts up?

[fickle gazelle]

i got chat muted for typing b a g

[hollow compass]

You will need to create a unmute request if you want to be unmuted or you can just wait it out

[hollow compass]

!banappeal

[marble mantle]

Hey, @fickle gazelle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[hollow compass]

Thats the link if you need it 🙂

[normal dome]

!appeal

[marble mantle]

Hey, @normal dome

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[royal knoll]

why ur servers so bad this wipe every day lags every day rly cmon...talk with ur hosts coz its TOTAL SHIT, why eu players have lags every day problem while US players is fine.

[wispy dirge]

Please type this in powershell on your computer: tracert main.rustoria.us and DM me the results.

[wispy dirge]

#announcements message

[royal knoll]

cmon i dont talk about today, i had problem last 3 weeks

[valid sky]

why was i muted thats weird i just aked my i keep getting disconnected randomly

[near halo]

i already send you

[tacit steppe]

@west osprey

[west osprey]

What’s up

[near halo]

10x is down

i was fighting 5 m2 kids

[barren bear]

dud i lost like 5k rocklets

[near halo]

<@&274971100184576010>

10x

[wide adder]

ayo @near halo

[near halo]

?

[wide adder]

whats the pfp gif, can i have it?
for a friend ofc

[near halo]

ofc

[wide adder]

dm me gif link?

[lusty void]

US MAIN GETTING DDOSSED

[tacit steppe]

wow

[glass hatch]

please roll back

[near halo]

same with 10x

[tacit steppe]

seriously??? toria is so fucking shit. y'all fix ur fucking servers

[near halo]

<@&274971100184576010>

[livid tapir]

Y’all they manage so many servers that have hundreds of people on them constantly, give them time

[near halo]

10 servers isnt that much

[tacit steppe]

suiting, stfu. they can get ddoss protection but they dont

[near halo]

^

[west osprey]

Imagine tagging and then nothing

[dusty relic]

i would i like to report someone

<@&274971100184576010>

[tacit steppe]

lorie stfu dide

[near halo]

FUCKKKKKKK bro

[tacit steppe]

@west osprey can u drag me or asleep into a vc??????????????

[near halo]

IT HAPPNEDED AGAInn

[livid tapir]

Just for proof

[warm cedar]

!appeal

[marble mantle]

Hey, @warm cedar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

they're just going to get our kits and dip EVERY TIME

[tacit steppe]

@west osprey acn u get me or asleep into a vc??????

[whole cloak]

my steam wont auth even though im in steam group?

[livid tapir]

His buddy^

[wicked night]

Great fucking server

[spare widget]

We don't moderate discord DMs, Suiting. I'd recommend just blocking them

[marsh mortar]

They have 19 servers, not only that but there are hundreds of people on right now.

[wicked night]

Crashing for the 20th fucking time. It's a stay in base wipe

[livid tapir]

I have blocked both, thanks for the response

[spare widget]

We moderate in-game global- unless it's some scam type stuff and then yeah, we'd absolutely want to address that. No problem- hope everything is else is much better and much less jerks in your future

[livid tapir]

Appreciated, wasn’t sure honestly what would happen, was more of a beware type thing

[spare widget]

@wicked night It's definitely a rough patch for the network recently- I do know everything possible is being done to address it but yeah, it's unfortunate that things are bumpy and will likely continue for the near future. It always passes though

Apologies for everything in the interim though- I get how it can be a pain- it's absolutely not enjoyable for us and all we each want is for you to have fun and be playing smoothly

[wicked night]

When tho? It's getting worse every wipe

[near halo]

Hey I'd like to report a obvious hacker

[spare widget]

It's more of an acute type thing that can't be estimated with an exact time. Wish it could or if anyone could hit a button and just solve it like that

[spice heart]

us main down?

[wicked night]

Will there be roll back

[spare widget]

I would assume that'd be addressed in #announcements normally unless it's a quick thing bringing it back up

[karmic current]

close the fucking server, I'm taking a raid and it falls off the server and the enemies didn't fall

[wicked night]

Rip delsin

[dusty kernel]

@karmic current u were going to fail that raid ne ways lets be honest

[spare widget]

@near halo Always best to do that in-game with /ticket add (your report with details) and then pair that with an F7

Would highly recommend not calling out here or in chat/voice

[karmic current]

i'm defend the raid

[near halo]

/ticket add

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[spare widget]

In-game, demo

[dusty kernel]

sumone join voice chat

[near halo]

Sorry zenzen

[spare widget]

No worries

[dusty kernel]

e girl in voice chat everyone join

[livid tapir]

Zen where did you get your pfp?

[hollow cosmos]

Use #general please

[dusty kernel]

yes sir sorry

[spare widget]

@livid tapir Great question - no idea lol Probably Google images

Felt appropriate

[livid tapir]

It looks dope, fits ur name for sure

[spare widget]

Thank you, thank you 🙂

[tacit steppe]

fucking crazy

[near halo]

Im done with this server

[tacit steppe]

@spare widget accept my discord friend request for a cookie

[hollow cosmos]

If you do not need support, go to #general

[near halo]

how to solve this

[spare widget]

@balmy cypress This is the correct one, Sam - feel free to send him a DM about the VIP and you'll get the right answer always 🙂

[near halo]

can you help me zenzen

[valid sky]

<@&274971100184576010> why do i get disconnected every 5 mins

[rustic pine]

<@&274971100184576010> i have a discrepasy about my steam name id liek to resovle

[hollow compass]

What does that mean

[near halo]

can anyone help me

[hollow compass]

Are you on a VPN?

[near halo]

no

[hollow compass]

hm have you tried again recently

[near halo]

yes

[rustic pine]

i was told to take naga out my name

[hollow compass]

how about restring your game, pc?

[near halo]

dont work

[rustic pine]

@hollow compass i was told by an admin message to remove naga out of my name

[near halo]

im from south americachange something?

[rustic pine]

naga is a snake being there is no reson to be nad

[hollow compass]

Dont fight with me, if an admin told you that then do it... Its that simple.

[hollow compass]

Might be, im honestly not sure sadly

[rustic pine]

ima not fighting

[merry geyser]

Hello! any admins have a very good understanding of the conditions neede to use the remover tool on walls?

[silent holly]

wdym

are you meaning how to use the remover tool?

[merry geyser]

it wont remove a wall if there are boxes too close to it to prevent people from walling off loot which is awesome. I'm trying to remove a wall on the 4th or 5th floor of my base and made sure there is no loot on that floor or above/below it and i still cant remove the wall

[silent holly]

is ur tc close to it

[merry geyser]

nah, 4 floors below

[silent holly]

hmm i have no idea then

[merry geyser]

no worries, i wonder if any of the admins would know the exact conditions that need to be met for the remover tool to actually work

[silent holly]

i have an admin checking it out for you

[merry geyser]

thanks a lot

[silent holly]

[echo aspen]

Hi question my base was foundation wiped out of nowhere is there a TC max on EU 5x zuse

[upper valley]

Hey, I was in a 3 man but we let somebody join us

and I didnt know the group limit was 3, we are getting rid of the forth my friends name was XLock can he be unbanned?

[silent holly]

!appeal

[marble mantle]

Hey, @silent holly

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[modern lion]

Tc max limit wouldnt do that, the only time your base would be removed is if it was /removed by a player or if it decayed.

[mystic gazelle]

Need a subscription cancelled

[silent holly]

!cancel

[marble mantle]

Hey, @mystic gazelle

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[upper valley]

how long will his appeal take?

[near halo]

I don't even think that I ever played on a Rustoria Server till now and I'm apparently banned for hacking.

[modern lion]

Submit an appeal and an admin will look into it for ya.

[near halo]

Mk.

[mystic gazelle]

can i talk to an admin or someone that works with server/payments

[fossil igloo]

Whats up?

[near halo]

So i've been on the server the past couple days and then td some kid said he was looking for a clan i invited him he was snowballing and literally hadn't even got to my base yet but he got banned and i got banned for playing with a hacker. If the man was hacking i had no idea i legit didn't even get a chance to actually play with him

[mystic gazelle]

@fossil igloo i have an ongoing subscription but i dont know what account its for

[fossil igloo]

Using PayPal?

[mystic gazelle]

ya

[fossil igloo]

https://www.paypal.com/va/smarthelp/article/how-do-i-cancel-a-recurring-payment,-subscription,-or-automatic-billing-agreement-i-have-with-a-merchant-faq1067

You can always cancel it directly through PayPal

[mystic gazelle]

ya just saw that, can i refund the recent payment or not

[fossil igloo]

For that you need to contact @balmy cypress. Might be a couple hours till he responds tho.

[mystic gazelle]

alright

[upbeat oracle]

I donated for 2 kits and have not received them yet, relogged about 20 times

[marble mantle]

Hey, @upbeat oracle

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[crimson gorge]

Yo whats up with the server rn

[modern lion]

which one?

[crimson gorge]

rustoria us med

[modern lion]

Admins are aware and looking into resolving it. Appreciate you being patient.

[uncut shale]

is it a dos?

or is it vm stability issues?

[royal marsh]

teamers in us 3x got it clipped

[silent holly]

!ticket

[marble mantle]

Hey, @royal marsh

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[livid tapir]

is it possible for someone to be banned if someone says they've teamed on discord

[modern lion]

depending on the evidence but always worth a report feel free to submit a ticket in game via /ticket

[livid tapir]

ty

[royal marsh]

i got a clip of it

[livid tapir]

upload to youtube and attatch a link !ticket

!ticket

[marble mantle]

Hey, @livid tapir

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

Could an admin pls help me with the thing i mentioned before abt being banned for "playing with a hacker"

I like the server alot and its not fair that i invited some random dude to play with me then he gets banned for hacking before he even ever got to me then it gets me banned

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[stuck arrow]

[pog][twna][b4m] are teaming on us 3x no bp

[marble mantle]

Hey, @stuck arrow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[stuck arrow]

i dont have a clip but my team does and they put one in but like we need a admin to come clear this sooner rather than later. like the server says 24-7 admin support i need one for like ten min and a ticket hasnt got me one yet

[modern lion]

If you submit a ticket an admin will look into it as soon as they can

[stuck arrow]

yea and then i get a canned reply i need a witness to come catch them in the act i need support not a ticket

[modern lion]

Yea so if you submit a ticket an admin will look into it for you no need to worry about setting them up. if they're breaking rules admins will see and find them

[stuck arrow]

there 12 man on a 6 man server

so basically its ok to team on the server got it

[silent holly]

make at ticket.

[stuck arrow]

ive sent tickets and got canned replies and the folks still out here doing it

[modern lion]

As stated about 3 times already if you submit a ticket your good thats how you contact an admin. Please be patient for them to look into it.

[stuck arrow]

it dooesnt work they still here getting away with it ruining folks time on your server

[modern lion]

Its obvious we wouldn't want rulebreakers i'm on your side don't worry no one likes people that suck at the game and try to cheat. The best thing to do right now is not call them out in chat and wait for an admin to investigate they'll look soon don't worry!

[stuck arrow]

meanwhile they taking everyones stuff and theres no getting it back after

like do you get how ass it is to boom someones base only to have two other clans come in and help them seal

there in global right now asking for help

[modern lion]

Yea I completely understand its a shitty situation just please wait it out and hang in there!

[stuck arrow]

lol and one of em has their loot glitched in a rock lol

[modern lion]

Okay well calling them out in chat will result in a mute as I've warned you various times the only thing you can do is submit a ticket via /ticket.

[stuck arrow]

wasnt me otter said it

[near halo]

Can an admin help me pls

[silent holly]

whats up

[modern lion]

?steamid @left rain

[marble mantle]

Hey, @left rain

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

i was banned for teaming with a hacker for inviting some random dude to my clan

[near halo]

i literally hadnt even played with or roamed with him or anything he hadnt even gotten to my base before we both got banned bc he was fighting people

[winged hull]

i need admin help real quick please

[rotund rain]

hello, how do i report a player?

[winged hull]

type /ticket in game

[rotund rain]

whats the usual reply time cause this guy is ruining the area

[near halo]

Bruh can someone help me with this false ban please

I need some help

[proven urchin]

i need help someone just killed me and wont give my loot back ||this is a joke||

[stable crescent]

Dont bother they let known cheaters run around and beam up on their server @rotund rain

Cheaters who are banned from other servers are on here and the admins are saying they dont think this particular group is cheating. If you think reporting to an admin is going to stop it, it won't. Best to move to a place that has admins who can tell a cheater from a normal player

400+ hours on their server if you dont believe me

[near halo]

Hellloooo u was wrongfully banned

[pearl burrow]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[pearl burrow]

Don’t necessarily know what case you are on about, However regardless admins do try their hardest to investigate cheaters.

[stable crescent]

I have made reports on people to which the admins said they werent cheating, only to get a notification that the same person a month later saying they were banned by the anti cheat. Shows you how effective they are. A known busted anti cheat a 5 y/o can get past is better than a manual human review @pearl burrow

[pearl burrow]

Im sure they can’t be perfect, human error is a thing you after all.

[near halo]

Im not filling out a appeal form, i was wrongfully banned and id like to get back on the server and not wait 5 years for an unban

[silent holly]

well the only way you will be unbanned is througgh an appeal

so if you want unbanned make an appeal

[near halo]

bullshit

[fossil igloo]

A month later they got banned? Damn. So what youre saying is 2-3 weeks after you made your ticket they started cheating, then got banned a week later and now youre trying to blame us here.

Sounds about right

[near halo]

yey so fun, now i have to wait 1-3 days to get unbanned for doing nothing wrong, So fucking fun

Im so happy i spent over 80$ on the server the other day, makes me want to keep donating and playing on the server oh yey

[brisk bluff]

if you want to get unbanned, this attitude wont help man, if you have actually been "wrong fully banned" it will get sorted out properly. i understand you are unhappy but this will not help your situation.

[near halo]

Oh so you wont unban me because im angry? makes a lot of sense

"he wasnt cheating just go ahead and unban him" "BUT WAIT HE TYPED IN DISCORD ABOUT HOW ANGRY HE WAS HE CANT BE UNBANNED NOW, BEING ANGRY ABOUT BEING WRONGFULLY BANNED IS ILLEGAL" yea ok

[brisk bluff]

its not that, we understand you are upset but the admins have to look into the ban, and determine if it was correct or not.

[near halo]

I was literally doing tunnels and my wifi went down, i reconnected and it says im banned, i wasnt fighting any players, just npc's, honestly had no idea npcs could report players

[brisk bluff]

i understand your frustration, all we ask is for you to give the admins time to look into it.

[near halo]

Yes but how long, i would like to keep playing this wipe, i didnt just spend 12 hours on the server to not play the rest of the wipe

well almost 12 hours

[pearl burrow]

Wrong chat, take it to another place

[brisk bluff]

we normally say 1-3 days, but sometimes doesnt take that long.

[near halo]

lets hope

[proven urchin]

pleasesomeone help me, i got killed and they wont give my metal hatchet kit back

[brisk bluff]

?gamefiles @chrome bolt

[marble mantle]

Hey, @chrome bolt

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[stable crescent]

@fossil igloo You are so RIGHT! yeah definitley! You are the FIRST admin to think youre right out of the hundreds of shitter admins that I have seen come and go. Countless times people I have insisted are cheating get caught up sooner or later, and your admins are ALWAYS right, just like your server NEVER lags

[proven urchin]

staff disrespect?

[stable crescent]

He @steady nebula me sooooo... dont @ unless you want a response???

[proven urchin]

why tf did you @ my boy ted

[stable crescent]

mb didnt mean to @ my boy ted

[brisk bluff]

#general if yall dont need support

[proven urchin]

not cho boy, my boy. and ok bowling

[stable crescent]

LMFAO TOE SUCKING POST DELETED

[silent holly]

#general please. last warning

[fossil igloo]

Are you be able to link me the person you are talking about? 🙂

[serene arrow]

yo i did a ban appeal like a week ago and they take so long to respond lol. I got banned for something that i didn't even do just trying to play with my buddies.

[silent holly]

have you checked if you have gotten a response?

[fossil igloo]

You are currently unbanned @serene arrow.

[serene arrow]

i didn't receive a response tho but ill check

[iron sparrow]

the patrol glitched inside the airfield

he is under the airfield

he is under the ground*

on rustoria main*

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

<@&274971100184576010> is there any way i can get server recording for recording for our clan

[silent holly]

please dont tag admins unless important. and i doubt it

[steep sluice]

/auth

[marble mantle]

Hey, @steep sluice

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[hard wigeon]

how can we talk to admin

?

[proven urchin]

/auth

[marble mantle]

Hey, @proven urchin

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[proven urchin]

can someone link the yt? google doesnt let me go to the page

[spare widget]

@proven urchin You can't link the YouTube due to Google's API- you can follow manually if you'd like but it won't affect anything with in-game points or the like

[proven urchin]

oh rip

[reef dune]

Clan "YES" player Browner was given boom by another team to be able to cointune raid, he says its not against the rules to get free stuff from other teams but its basiclly the same thing as teaming.. Can a admin explain this to him? 10x eu

[bright ruin]

how is that against the rules i asked to buy some boom and he said i can have it for free

[reef dune]

If i get people to farm and send me free items its still against the rules even tho im not in their "team"

[bright ruin]

yes obviously

[near halo]

if you buy / trade stuff with other team thats all fine but if u roam or raid more then 5 (eu 10x) this is bannable

[bright ruin]

LMFAO nice now shutup @reef dune

[reef dune]

Your telling me i can have 5 friends but not in my team farm for me?

[near halo]

i said if you buy or trade stuff with others

thats normal

[bright ruin]

HAHAHA

[reef dune]

Trading yes. But in this case it was not a "trade" he was "given xx rockets xx c4" to be able to cointune his raid

[near halo]

hold on

hey im getting every point except twitter on ur server and ive followed it its kinda annoying bc i cantt do kit loyal

[hard sigil]

i got 1h banned for saying f*g in chat

is that normal?

I never knew that that's possible

[near halo]

yes this is normal

[hard sigil]

Ah, i never knew lol, would this possibly lead to a perma ban

[near halo]

thats a warn, u know about it rn so dont do it anymore

[spare widget]

@near halo Wait 5 minutes or so and do /auth again in-game. Messed with some stuff on our end and hopefully it sorts it out. If not just let us know and we can take another look

[hard sigil]

Oh aight thanks, just like yk take that off of my record bc i never knew 🙂

[neon thunder]

free me

how do i make an appeal

[spare widget]

https://bans.rustoria.co/

[neon thunder]

ight ty, also nice to see you zenzen : )

[near halo]

still hasn't worked @spare widget

[hollow plank]

can i pm a mod ?

#support

[near halo]

sure

[steel ravine]

So, guys, EU Medium is unplayable with huge group, because Chinese clans call for help (at raids or when lose fight) hacker, ALWAYS. And admins really do nothing for the future (yes, hacker going to ban after ticket and ~24 hours, but who cares, hwid spoofer and new account make magic). For example - I have confirmed player which banned for hacking reason, BUT - Chinese group still playing at server and call more and more random hackers and honest players can't DO NOTHING. Every base who wanna war with this clan [N3 quad] will be raided in 1 day, because they always can find you with hacker and raid with hacker if you are online (as I said - YES, these random hackers will be banned in future, but main group still playing).

[near halo]

if the admins see a reasonable reason to ban the whole team they will

[steel ravine]

of course, donate-players is preferable than honest gameplay. I do not whine, hackers is usual part of rust, F7 and forget, but rustoria positions itself as "feedback orientated server", so - Chinese players feel free with random hackers, they can can afford new accounts for hackers

[restive lynx]

any admins can take a look at a guy on 5x US no bps ??

[steel ravine]

/ticket or F7

[marble mantle]

Hey, @restive lynx

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[restive lynx]

ok i put one in wasnt sure if i did it correctly

level 0 account no friends lol super obvious

[near halo]

reporting with /ticket its going directly to our staff, f7 going to fp so taking more time

[molten acorn]

/ticket

[marble mantle]

Hey, @molten acorn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[molten acorn]

hey theres a kid cheating on the trio server rn

[restive lynx]

yup

[near halo]

/ticket in-game

[marble mantle]

Hey, @molten acorn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[rustic quest]

any admin here?

/ticket

[marble mantle]

Hey, @rustic quest

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[wary osprey]

main down again....

[near halo]

how does main go down 10x a day

<@&274971100184576010> Blatant cheater on EU 10x his name is AmcaS

[tawdry jetty]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

already did

just telling u before kids start rqing

[tawdry jetty]

Perfect

[cloud garden]

I have a gig speed of internet is there any reason that i keep d/cing im in us on us server

[barren owl]

76561198356550635 vpn ban

[near halo]

what u mean ? are u banned or what ?

[barren owl]

I hung up vpn and was kicked off

@near halo

[near halo]

ur kicked from server or banned?

[barren owl]

Kick the server

[near halo]

remove vpn and join back to the server

[barren owl]

My vpn line problem is the reason why I can’t access the server now

[near halo]

this is kickbanning (hacking)

u can request for unban

/appeal @barren owl

[marble mantle]

Hey, @barren owl

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[little garnet]

top of the line

[barren owl]

76561198356550635

Why is there no administrator to help me

[near halo]

/appeal

[marble mantle]

Hey, @barren owl

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

open this link https://bans.rustoria.co/ and follow the steps

[agile fulcrum]

GOT VPN BAN

<@&274971100184576010> got vpn ban

[near halo]

/appeal

[marble mantle]

Hey, @agile fulcrum

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[tawdry jetty]

/appeal

[marble mantle]

Hey, @agile fulcrum

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[olive wadi]

EU long connection problem still ongoing :/

[winged hull]

US 3x severe server lag going on

[cloud garden]

US main steam auth timeout, several of my clan members experiencing the same

[tawdry jetty]

#announcements

[red quarry]

3x US is lagging pre bad

Disconnected: player tick/packet flooding

[near halo]

I need an admin

[dark radish]

im not an admin but I can possibly help

whats up?

[near halo]

could you drag me zizor and ghousy in a call

zeus5x is getting dodds

[reef dune]

why did i get banned 1hour for rasicm? lol what did i even say lel

^?^

[raven mist]

Whats your steamid @reef dune lemme take a look

Ah i see, unbanned! Sorry for that one

[reef dune]

No worries love! peace

it says still banned though ;.d

[bright ruin]

LMFAO

[eager wave]

Staff, everyday when chinese zergs join server magically starts lagging AF...and they all have new accounts with 0 hours

[blissful monolith]

its not letting me do /auth in chat

[bright ruin]

I NEED SUPPORT PLS

[night trellis]

i need help

[blissful monolith]

same

[near halo]

/appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[analog zinc]

/report

[marble mantle]

Hey, @analog zinc

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

/unlink

[marble mantle]

Hey, @near halo

To unlink your accounts, follow the steps below:
https://files.rustoria.co/s4k9G8qGZ5dQKnbSNnBqeEmQUAUy44PZ.mp4

[barren marten]

Can my ban be reduced? I promise never to play with that guy again.

[tough bane]

?banappeal

[marble mantle]

Hey, @barren marten

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[barren marten]

@tough bane my appeal was already denied about a month ago

[tough bane]

Sorry that your banappeal was denied. But the staffteam or admins will not elaborate any reasons why your appeal got denied. This decision is final and will not be discussed further.

[barren marten]

@tough bane Am I not able to get unbanned since my ban was for assocation?

[tough bane]

If your banappeal was denied, no sorry.

[near halo]

@tough bane

[barren marten]

So I'm perma banned for playing with someone that I didn't know was cheating? Okay, nice.

[near halo]

Are there any rules on EAC banned alts? even if the alt's ban is old

[tough bane]

180 days for alts.

[buoyant prawn]

can i get someone server banned for greifing

[raven mist]

Thats not against the rules so no

[buoyant prawn]

so dick riding me server to server is not bannable when he is making the player not enjoy the server?

[near halo]

what do they mean by kickbanning for spam crafting

[barren marten]

@west osprey You weren’t going to help me anyways lol

Also unblock me cutie 😉

[near halo]

@night trellis how can i help u?

[night trellis]

I got vpn ban

[marble mantle]

Hey, @night trellis

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[night trellis]

i appealed

[tough bane]

Please be patient then

[night trellis]

ok

[near halo]

hey MAIN server Have shop?

[neat pumice]

Our vanilla officials do not have the points shop system, no. If that's what you're referring to 🙂

[near halo]

https://tenor.com/view/racoon-raccoon-cute-flowers-cute-racoon-gif-21727245

[primal ferry]

any admin on to help with an issue?

[warm tinsel]

Hello, i can speak with an admin ?

[near halo]

-P https://www.youtube.com/watch?v=wCncOEiyaGA

[fallen aspen]

You do not have permission to use this command!

[limber nimbus]

how do i get the discord kit

[near halo]

how can i help you ?

[warm tinsel]

Hello @near halo

[primal ferry]

hey big grin, if youre still around, i could use your help

[lethal glacier]

Same here

[near halo]

need help ?

[lethal glacier]

yea idk i was having trouble with appeal

[near halo]

whats the problem ?

[primal ferry]

thats my teammate big grin

[near halo]

oh

[lethal glacier]

yea casue we had to many people?

[near halo]

u can join waiting for support

il help u

[primal ferry]

we got it sorted now, just waiting for the response, thanks for the help again

[livid rose]

hey

i need a mod

[west osprey]

Hey I've brought you into the support room but you're not talking,.

[formal lagoon]

eu long down?

[ocean flare]

yes

[misty scroll]

Should be good now

[primal ferry]

is there a chance to get my ticket looked at? me and my buddy have been waiting a couple hours to get back into the 5x, we were planning on playing

[near halo]

yo i logged on with vpn and turned off it now says i have ban for playing with hacker

i need a mod

[unique dew]

hey

[near halo]

so i got banned

[unique dew]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

what is spam crafting?

[fading radish]

@balmy cypress

[feral rivet]

how

can i report?

[jovial pebble]

So theres 2 of us in a clan and i invite the 3rd member being 3 in total including me of course. .. get banned

[unique dew]

!ticket

[marble mantle]

Hey, @feral rivet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[unique dew]

!appeal

[marble mantle]

Hey, @jovial pebble

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[jovial pebble]

Trio server

[pearl jasper]

ADMIN please unban me i got banned for trio BUT MY TEAMMATE PROMSIES ME its 3 in our group i dont understand as we have had three WE DONT CHEAT nor create bullshit we JUST WANT TO PLAY @neat pumice

THIS IS THE WORST TIME TO GET BANNED FOR SOMETHING WHICH WE WERE NOT RULE BREAKING

[silent holly]

please dont tag our admins and head mods as thats the reason im here

[silent holly]

!appeal

[marble mantle]

Hey, @pearl jasper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[pearl jasper]

@silent holly hey i would like to talk to admi nthis hasent happend once but twice i none week both for wrong reason please admin dm me or some1 other then mod

i dont want to waste a wipe once again!.

[wanton reef]

Admin

[floral forum]

Medium US server is crashing out again.

[silent holly]

whats up

[floral forum]

GG man the server is offline now lol.

[wanton reef]

''The voice'' and her teammate is using macro (3x)

[pearl jasper]

i like how u reply to admin but your only mod?

[silent holly]

/ticket

[marble mantle]

Hey, @wanton reef

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[silent holly]

well im not gonna make an admin reply to everyone who asks for one

[floral forum]

Back up now

[pearl jasper]

not everyone who asks for it but proper peopel who ask for it should be able to talk to admin no?

[wanton reef]

I OPENED TICKETS MANY TIMES. THEY ARE NOT INTERESTED.

[silent holly]

well if the situation is like that everyone says its important

[pearl jasper]

are u dumb @silent holly

[wanton reef]

2 people cheat. Admin take care please. They took all our weapons.

[pearl jasper]

or r u a true donut

[silent holly]

only way its gonna get looked at is through at ticket

[wanton reef]

I opened a ticket

[floral forum]

They need to check if their cheating if they are not banned then it has not been proven

[wanton reef]

I opened at least 20 tickets. Nobody has been interested for 6 hours. Get my stuff.

[plain field]

can people cheat in vanill?

[silent holly]

have you checked the response

[silent holly]

no

[wanton reef]

1 player aim, 1 player macro

[pearl jasper]

guess what tickets dont work

[plain field]

sweet thx

[floral forum]

People can cheat but it's a matter of time before they get caught

[silent holly]

if they dont work why do hundreds of cheaters get banned from our servers every week?

[wanton reef]

No one cared for 6 hours, they took all my guns. Give me my weapons and take care please. The guys are definitely cheating.

[pearl jasper]

TELL ME WHY PEOPLE WHO FOLLOW THE RULES PLAY FAILY GET BANNED WRONGLY MUPTILE TIMES AND GUESS WHO HAS TO PAY FOR IT US WE LOSE EVERYTHING WE SPENT 12 HOURS PLUS JUST TRYING TO GET! NO ONE CARES ADMIN laughs everytime it happens!!!

https://tenor.com/view/face-smash-patrick-squidward-spongebob-gif-8207715

[wanton reef]

yes

[pearl jasper]

extremely frustrated rightly so

[near halo]

@silent hollywhats going on with us main>?

[wanton reef]

please take care

I played for the gun for hours. Come and distribute in 6 hours, smoke. As my team, we are sure that they are macro and aim. Admin why aren't you interested? Please hear my voice!

[ionic blaze]

fucking christ if i had a dime for everytime us medium and main have gone offline this wipe.....

[rotund rain]

its all their servers lul

[floral forum]

@pearl jasper Cry me a river

[ionic blaze]

cmon rustoria you cant let what happened to rustafied happen

[hollow cosmos]

#general if you do not need support

[ionic blaze]

I do need support

[wanton reef]

I played for the gun for hours. Come and distribute in 6 hours, smoke. As my team, we are sure that they are macro and aim. Admin why aren't you interested? Please hear my voice!

[ionic blaze]

I need to understand why all the servers have gone to fucking shit this wipe, I've asked multiple times and the only response i've gotten is "we're having network issues"

[hollow cosmos]

as i said before, make a ticket in game if you believe someone is cheating

[hollow cosmos]

thats why, its network issues

[wanton reef]

@hollow cosmos <@&393554009799000064> <@&692817764573773856> <@&274980199668645888>
I've been opening a ticket for 6 hours.

[ionic blaze]

Listen to yourself you guys obviously have no clue whats going on, especially considering nothing has gotten better the last 4 days!

[hollow cosmos]

Then just be patient until it is looked at

[rotund rain]

im out here smoking mid pack visibly angry

[pearl jasper]

i love how they tel lus to be patinte but dont ever tell us when tickets looked at i made a ticket last week for same bullshit guess what dident find out igot unbanned in one day till 4 days LATER NO ADMIN toldme or gave me a heads up FUCK THAT

[rotund rain]

you probably shouldnt have played with a cheater

[outer panther]

eu medium 3 day all day lag and kick server i go raid and i lost alll rockets

[forest urchin]

Bro no way you just pinged a ton of roles for a ticket in game

There’s thousands of tickets everyday, you’ve gotta be patient like everyone else does sorry for any inconvenience but pinging won’t make it go any faster

[fresh ice]

All my stuff is gone, give me my stuff back. All my belongings have been taken until I wait. Why are you stopping, take care. THERE IS CHEATING ON THE SERVER, BE INTERESTED.
Why did you mute me?
Friends, there are cheats on this server, the admin is not interested!!!!!!!!!

[rotund rain]

this man is buggin

[pearl burrow]

/ticket @fresh ice

[marble mantle]

Hey, @fresh ice

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[hollow cosmos]

Admins cannot interfere with gameplay, so you will not receive items

[forest urchin]

Sorry for don’t give compensation, you were probably muted for spam, and you’ve gotta wait for a ticket to be responded to like everyone else

[fresh ice]

6 hours passed, when will it be checked?

[forest urchin]

If you made an appeal on the website then you would have been givin a response telling you that your unbanned, you needa check them frequently to see since we can’t control how often you check. If you verify your discord you will get direct messages telling you on your responses

[forest urchin]

When an admin gets to it, gotta be patient like everyone else

[pearl jasper]

i see why your username is a kid because you asssume stupid shit no one said were playing wit ha cheater NOR WOULD I EVER we got WRONGLY BANNED DO U UNDERSTAND idiot ting @rotund rain

[forest urchin]

If you don’t need help then move to #general please

[fresh ice]

When will you care? What about my things, am I wrong?
Someone take care of me please. They took my stuff.
I have aim and macro.
Nick: The voice and friend

[pearl jasper]

EXUSUSE ME I NEED HELP BY AN ADMIN I ASKEDX5 NOW

[rotund rain]

sounds like something a cheater would say

[forest urchin]

Nope sorry gotta wait like everyone else, spamming support won’t help

If you don’t need anymore help move to #general please

[forest urchin]

/ticket

[marble mantle]

Hey, @pearl jasper

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[pearl jasper]

i want to talk to an admin and @rotund rain stuf mate u dumb as rocks boy u just salty you got no one watching your weak ass streams

[fresh ice]

My stuff is gone, how can I continue playing? I cannot step outside of my house. He shoots with aim constantly.

[forest urchin]

Last warning move to #general if your just gonna argue wit players and not need help

[pearl jasper]

/ticket i need an admin asap

[marble mantle]

Hey, @pearl jasper

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[forest urchin]

Sorry about that but we don’t give compensation, just gotta be patient. Maybe take a break for a bit and wait for him to leave

[pearl jasper]

oh i love how u gave me an in game! command hey mod why dont u help insted of fucking me over ? I do need help so dont u dare be widdle me and try to thearting me

[fresh ice]

He never leaves the house with me. He's always looking at my door. It's been like this for hours.

[forest urchin]

Okay enjoy your day

[pearl jasper]

i srs need help and your discard it right away @forest urchin great mod 🙂

[raven mist]

Maybe be a little respectfull to the staff team, would bring you way further @pearl jasper :)

Make an appeal like anyone else and it will be sorted asap.

[pearl jasper]

@raven mist exusue me i have respect but imange if you were wrongly banned twice in one flipping wekk and a mods lipping u off discard your issues and thearing me first off WHY DO US PLAYERS HAVE TO EAT THE MISTAKES OF YOU AND YOUR AUTO SYSTEM ITS CLEARLY FLAWED AND I SPENT 16 HOURS GATHERING SHIT NOW I LOSE AL LOF IT BECAUSE OF THIS BULLSHIT

[fresh ice]

Can you open the mute? @wanton reef

[silent holly]

why

[raven mist]

I do see you having alot of respect, not the first time i see you in here behaving like this. Last time you complained you were already unbanned and kept complaining you were banned

Make an appeal and we'll sort it out asap sir!

[fresh ice]

Although I opened a ticket, nobody was interested. I defended my right on this issue, I don't know why I got upset. I would be happy if you open the mutem. At least you can do that. Since you're not looking at tickets.

[forest urchin]

He must’ve been muted for a reason sorry, but he’ll have to wait it out

[fresh ice]

How much time

[silent holly]

i muted you for spam pinging roles

[fresh ice]

Then ban cheats! And I don't have to shout here.

[unique dew]

Then be patient

[floral forum]

@fresh ice shut up kid they don't instaban people you accuse of cheating stupid

[unique dew]

move ur problems to #general or dm's

not needed in support

[forest urchin]

Like we’ve said previously spamming does not help one bit, you have to be patient and wait like everyone else

Also what @unique dew said above^

[floral forum]

So is racism in US Medium a casual thing or something because too many people are yelling the N word in voice

[forest urchin]

We don’t moderate voice chat only text

[hollow cosmos]

voice is not moderated

[unique dew]

Voice chats are 10-15 m distance the chat is global

[floral forum]

So it'll be ok for someone to yell out the N Word? is there any way you guys can vanish and monitor these people

[fresh ice]

Ok, I've been waiting for 6 hours, I will continue to wait, but I can't leave my house. I can't play the game because of it. Do you want us out?

[forest urchin]

Pretty much yeah, we don’t deal with voice chat

[hollow cosmos]

Best solution is to just turn voice volume off

[floral forum]

Damn gg lol

[steep sluice]

Can you unmute @stable crescent in discord

[forest urchin]

We get that #general if you don’t need any more support, I suggest taking a break for a bit

[floral forum]

I know there's someone that has the N Word written on their base I forgot the cords but when I find it I'll send it over

[forest urchin]

Sorry but he must’ve been muted for a reason

[steep sluice]

may you tell me the reason sire

[forest urchin]

From what I know is that we don’t control signs since it’s a gameplay issue

[fresh ice]

Ok, if I get raided, I will let you know, you are responsible. I'm not getting into the game until tomorrow. I hope you are interested!

[hollow cosmos]

Seems he got muted when he linked his account

[floral forum]

@fresh ice ok karen

[steep sluice]

well can you unmute him

[forest urchin]

Not what I said but okay, we don’t give compensation btw so if you get raided we can’t control that but #general now

[forest urchin]

Like we said must’ve got muted for a reason he’ll have to wait it out

[steep sluice]

well can you tell me the length

[forest urchin]

If he’d like to dm one of us sure

[pearl jasper]

WELL MAYBE YOU SHOULD HAVE SOME SORT OF SYSTEM TO LET ME KNOW IM UNBANNED YOU GUYS LEFT ME HIGH AND DRY AND YOUR SYSTEM IS FLAWED I LIKE HOW U MAKE THAT BULLSHIT REPLY WHEN IF YOU GOT WRONGLY BANNED AND MISSED MUPITILE WIPES U UNDERSTAND MY CASE BUT ADMINS DONT CARE THEY LAUGH HOW LONG IS IT THAT BEING UNBANNED??

[karmic gate]

Bruh stfu

[pearl jasper]

How long would it take to be unbanned do we have to miss wipe again i put in so much effort for 16 hours to lose it over a dumb system who bans wrong people

[silent holly]

1-3 days

[pearl jasper]

thank u you guys should fix your system is unfair to legit and authentic players

[misty scroll]

If you submit a ban appeal, it may take up to 1-3 business days to be dealt with.

[misty scroll]

What is unfair about it?

[silent holly]

and we do have a system lol. if you have your discord linked a bot should message you

[forest urchin]

Okay welcome to put it in #feedback-suggestions but other then that have a good day, verify your discord and you’ll get a dm when you get a reply if you don’t wanna actively check it and blame it on our staff team

[pearl jasper]

tf Business days!? so you cant take my steam id and unban me i have bee nunfaily banned nad to be frank missing a whole wipe is unfair and pretty stupid

[forest urchin]

#general please you’ve been helped multiple times

[pearl jasper]

i dont link anything to steam so no thanks n not blaming you but when i never got told in any way then yes theres blame that should be brought forward thank u have a nice day

[somber ravine]

Damn what happened to the days when chatmods saw admins talking to a player and they let them deal with it

[forest urchin]

You too

[forest urchin]

I’m not gonna let them worry and trip about something like this lol he’s been spamming over and over and over and has been dealt with so I’m not gonna bother and admin with a guy I’ve been dealing with for 20 mins

[wheat badger]

EU 10X hacker , i have made ticket , we seen him double jump , need mods on him fast

[forest urchin]

Gotta be patient an admin will get to it when they do

Sorry for inconvenience

[trail cairn]

Do you need a pacifier?

[silent holly]

#general

[somber ravine]

Either way I’ve been seeing it a lot lately and it’s almost impossible for an admin to keep up with a conversation if it keeps getting flooded in here and the player is trying to respond to two people. 🙃

[fossil igloo]

#general please

[wheat badger]

btw you guys need to fix the cheating problem cos there is a cheater litterally every hour who gets banned

[somber ravine]

No thanks

[wheat badger]

hoppel u must be joking when u tell him to go general , like that is very cringe

[fossil igloo]

Please don't tag admins without a important reason

[fossil igloo]

I am. Me and her are good friends!

[wheat badger]

instead of telling people to go general it would be more benficial to help ban this blatent cheater who i reported 10 min ago and is gettin tons of loot

[fossil igloo]

We don't develop the game or the AntiCheat. Not much we can do other than checking out reports.

[wheat badger]

its getting annoying ,his name is f7MAN_ROAR

[nova marlin]

When the eu long server lost the packet, when he recovered, I showed that I was killed by other players and was banned

[wheat badger]

and his clan is probs cheating aswell

[nova marlin]

Is there an administrator there

[forest urchin]

What’s up robert?

[crystal jay]

is there anyway to get an unban by buying it?

[twilit hedge]

whats the us 5x no bps ip?

[forest urchin]

No lol gotta make an appeal

[forest urchin]

/appeal

[marble mantle]

Hey, @crystal jay

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[forest urchin]

#oldserverinfo

[somber ravine]

Yes please ban blatant hackzer sir

[stiff vigil]

/appeal

[marble mantle]

Hey, @stiff vigil

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[dapper cliff]

/appeal

[marble mantle]

Hey, @dapper cliff

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[dapper cliff]

any admins???

or chat mods?

[zealous kettle]

What's up?

[dapper cliff]

Can i get in a voice call with you real quick?

[rancid furnace]

Mango from hqm is doxxing people us 3x

[zealous kettle]

I'm not available at the moment to get in a call, feel free to DM me though.

[zealous kettle]

I'll take a look

[rancid furnace]

thanks thats one of my clan mates adress can you delete the msg

[wheat badger]

nice one , so i get raided by hackers because they still havent been fucking banned

[golden solstice]

how do you spawn back at your base?

[wheat badger]

dont bother , quit the server cos u will get raided by cheaters who the admins dont look at for like 3 hours whihc by the time they have ruined your wipe

[golden solstice]

well come live with me

i need a number 2

[near halo]

Um is it possible to get a guy esp checked

[wheat badger]

nope , admins dont care

[pure sinew]

?ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[pure sinew]

Admins do care. Did you make a ticket?

[near halo]

I just Ukned a guy I have known for months and he’s different now

[wheat badger]

ive done abouyt 6 tickets and complained multiple times about this hacker who is aimbotting who many people have seen and have now been raided by them and they can also fly , its epic

[pure sinew]

Admins can only ban from what they see, if you call them out they may toggle.

[near halo]

He plays the sever a lot

[golden solstice]

i need help real quick how do i make my bed my spawn so i can tp or can we even tp??

[wheat badger]

nah they are fully hacking , no toggle , other people who aint in my clan have reported aswell , but they dont fucken ban , they are literally roam raiding and havnt had one death and aimlock onto you

[near halo]

Ik him and can tell you he’s cheating I don’t know if he cheats but I would shoot at him get him low and he would hide I would watch the rock the whole time I knew he didn’t peak and I had moved atlest 30 feet and he started firing at me before peeking

Might have been lag in on 100 but I don’t think it is

[wheat badger]

cba for rustoria anymore , takes 2 hours to wipe, constant lag , server always crashes , so many hackers on and mods are useless, ive been in waiting for support for ages aswell , pointless

[near halo]

But why I think this is Bec ima ex teammate and he has only got like 300 hours since

[unique dew]

Probably no one is helping you because you keep spamming support chat with one thing

and you are not being patient

and you have been helped multiple times

[near halo]

But what’s sus is he use to clip and record ukns now he doesn’t

[wheat badger]

mate ive been patient , ive waited about an hour and a but for them to be banned and have not been helped once , my ticket has gotten no responce and it that time they have raided me so i have no point of playing anymore , and ive been in waiting for support for ages and no one has dragged me

[unique dew]

have you checked /ticket list?

[wheat badger]

wow so apparently he is not cheating when the guy has 0 deaths after roam raiding for an hour and is invisible and i have mutiple others in chat and in discord dm'ing me saying they think he hacks aswell , nice server , we literally saw him double jump and was naked ak destroying everyone after we hit him 5 times

[brisk bluff]

?appeal @errant junco

[marble mantle]

Hey, @errant junco

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[golden plinth]

!APPEAL

[marble mantle]

Hey, @golden plinth

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[celest sigil]

can i make a ticken to report a player

[misty scroll]

Yes, please submit a /ticket ingame, remember to include the name of the cheater/rulebreaker(s) and what they are doing.

[jagged tendon]

google is blocking youtubes link with rustoria. whats the deal with that

[silent holly]

!youtubelink

[marble mantle]

Hey, @jagged tendon

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

[jagged tendon]

thanks

[manic cradle]

i got banned for hacking when ive never hacked befor

please help

[near halo]

/appeal

[marble mantle]

Hey, @manic cradle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[manic cradle]

i have tryed that just now and it says ive never been banned

please help

[raven mist]

Whats your steamid @manic cradle ?

Ill take a look

[manic cradle]

76561198880119138#

[steep sluice]

is there anywhere we can look and see banned players

[crude horizon]

i get mute what i did ???

[raven mist]

@manic cradle You are not banned, sure that you are connecting to the correct server?

[raven mist]

There is not sir, but when you make a ticket and the player gets banned you will get the ticket response

[manic cradle]

ill send a image

[steep sluice]

would be pretty helpful, you should add somethig like that on your site

[manic cradle]

ive got an image can i send it to u

[raven mist]

We ban hundreds of players every day , would be alot 😄

Sure , send me the image @manic cradle

[manic cradle]

there u go

[steep sluice]

yea but it could just be connected, like the leaderboard. Ive seen it done in other games where servers have a place you can. look up names/profiles and see if they have been banned @raven mist

it wouldnt have to be done manually

[neat pumice]

Hey man, feel free to put this in #feedback-suggestions , this is not a topic for the support channel 🙂

[languid frigate]

so I can buy mining quarries in outpost on the 10x but i cant place them?

[raven mist]

Yeah, indeed ! Feel free to put it in the feedback channel, we look into that channel weekly and discuss these internally ^^

[hushed kraken]

?steamid @crude horizon mancg

[marble mantle]

Hey, @crude horizon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[languid frigate]

so we're just gonna skip over my question then

[crude horizon]

451110946

[raven mist]

Should be able to yeah, needs to be really flat tho

[languid frigate]

i have an incredibly flat spot, no dice

[raven mist]

Lemme test that for ya; 1 min ^^

[crude horizon]

902221893

[raven mist]

Just placed one perfectly fine, it can be buggy sometimes tho

[near halo]

/appeal @near halo

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[dusty lily]

it wont let me link my yt account to get kit loyal

help pls

[raven mist]

Linking youtube is not working atm, but you can still claim kit loyal

[tough bane]

<@&274971100184576010> Player with the steamid: 76561198176323097 is stuck on the ground on EU Long. Can not move or do anything. Would be nice if someone can take care of that.

[marble mantle]

Hey, @tough bane

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[tough bane]

@civic flax

[raven mist]

@civic flax stuck on sleeping screen, or?

[tough bane]

Yes he is

We are currently in voice.

[near halo]

how much does the fps drop have to be to get ur base removed

[silent holly]

You shouldn't have an fps drop at ur base.

[near halo]

ya but if there was how much would it have to be for it to be removed

[tough bane]

It depends on how much building textures and content the base has. This can sometimes have a very negative effect on the game experience.

[near halo]

so if it was just a huge box that was like 8 stories tall it wont get removed

[steep sluice]

💀

[torpid tapir]

can i get someone in the Waiting For Support discord? I woke up and im banned for teaming but ive been off for almost 12 hours

[marble mantle]

Hey, @torpid tapir

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[earnest nimbus]

L

[torpid tapir]

unbanned

all of cartel rage reported me after i 1v4d them during a raid like 6 dif times LMAO, 2 raiddefenses and they lost both times

hahaha

[plucky spoke]

can i hav some support man

[marble mantle]

Hey, @fickle vigil

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[fickle vigil]

/ticket

[marble mantle]

Hey, @fickle vigil

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[tough bane]

@fickle vigil Please make sure aswell to not call out anyone there. Will delete your post there at that point that the possible cheater might not be warned.

[hollow plank]

rustoria us small crashed