support

[urban sleet]

well then ig this cheater has all my loot then

[neat trellis]

Can i get another pvp+ kit.. i had just popped it

[zealous kettle]

Unfortunately, we can't do that forya as we don't interfere with gameplay.

[neat trellis]

all good.. appreciate ur help spoofy.... "rads are part of the game" not so much

[stray estuary]

@zealous kettle are you guys gonna put pop back to 800?

[urban sleet]

this hacker is just taking all my loot and no admin is banning him while hes fr fly hacking

[zealous kettle]

Server, and ticket id?

[urban sleet]

rustoria mid

[zealous kettle]

US/EU?

[urban sleet]

hes showing us hes cheats rn, us my name is pepa

[zealous kettle]

US or EU Medium?

[urban sleet]

us

hes fr right by me rn showing me his hacks

he was with other guy too

[astral token]

Hello can we have some help with someone locking and spinning across three in night ? and got 4 vac ban today on his account

we have clip of him spray transfer at 110° angle

[ripe osprey]

why am i unable to purchase NA vip?

[pseudo raft]

I'm on it but I dont see where I would get any notification

[plain gulch]

LIVE HACKER

[slow maple]

/ticket

[marble mantle]

Hey, @plain gulch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[plain gulch]

FFFUCKING CHEATEER FFLYINGG AAROUNDDD TRIPLING MEE FOR MY SCRAPPY
[9:47 PM]
NAME ZAD
[9:47 PM]
I F7 AND HE CHANGE HIS NAME

FFFUCKING CHEATEER FFLYINGG AAROUNDDD TRIPLING MEE FOR MY SCRAPPY
NAME ZAD
F7 AND HE CHANGE HIS NAME
THEY LIVE H26 MIDDLE

[livid tapir]

A guy around probably 6-8 wipes ago on US main had every hack in the book and told us that he payed $80 a week for them, I’ve not gotten a ban message for him and his team yet. Does that mean that if he stops paying for the hacks that he doesn’t get banned? Just thought about it and was wondering

[stone island]

where the admins at

[plain gulch]

NOW THE CHEATERS ARE RAIDING MY BASE HM

[west osprey]

whats up bruce?

[stone island]

i went deep on this kid named corn seed and he got really mad and kept calling me the hard ER over and over i got a clip

[west osprey]

We do not moderate voice chat, I would suggest turning off your in game voice chat in situations like this.

[stone island]

ok thanks for the help 👍

[astral token]

@west osprey can u pls do a check up on our ticket cuz we can't get out of base cuz he is outside aim locking

[craggy spindle]

ticket id 9 rustoria main na

[crimson tide]

can i please get a admin on toria eu main

[silent holly]

/ticket

[marble mantle]

Hey, @crimson tide

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[craggy spindle]

been over 6 hours no response

[west osprey]

feel free to join waiting for support.

[crimson tide]

if im in "waiting for support" will i get dragged so i can explain and how long is the wait

[devout condor]

/ticket

[marble mantle]

Hey, @devout condor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[crimson tide]

because im kinda base locked by these guys atm so ill do whatever for the quickest support lmao

[hollow cosmos]

You will get dragged when a staff member is available

[crimson tide]

aight ty

[barren shuttle]

me and my team just got banned for exceeding limit with 3 people in the clan in 5x nobps solo dou trio

[silent holly]

!appeal

[marble mantle]

Hey, @barren shuttle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[jolly anvil]

/ticket

[marble mantle]

Hey, @jolly anvil

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[jolly anvil]

Is racism allowed?

[west osprey]

We do not allow racism, no. However we do not moderate voice chat.

[jolly anvil]

I’m gonna dm you the proof

[silent holly]

/ticket

[marble mantle]

Hey, @jolly anvil

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[dusty bloom]

-p bass

[fallen aspen]

You do not have permission to use this command!

[near halo]

Staff I'm getting a 200 man on the rustoria 5x no bps us be ready to ban us all k

[elder crown]

How can I request a refund of queue skip

[near halo]

You cant

[silent holly]

how long have you had queue skip?

[elder crown]

J bought it today but wasn’t able to play

[spare widget]

@elder crown You'd want to message @balmy cypress about anything VIP related - I'd recommend sending him a DM with your Steam 64 ID and a summary of your issue

https://rustoria.co/getmyid

[near halo]

@spare widget do you suck chikens off

[spare widget]

He'll get back to you as soon as he's available I'm sure- might be a bit since it's an odd time for him

@near halo Sure- please keep this channel for support only ❤️

[marble mantle]

:ok_hand: temp-muted CoCo Barcode#9999 for an hour ("Take a break")

[spare widget]

🙂

Have a nice day

[crimson tide]

ive put multiple replies of different streamables on my ticket, but when i type to view it only shows the recent, can the admin still see all my replies or only my last one

[spare widget]

@crimson tide If it's more information to submit I'd recommend making a new ticket with the consolidated information

If you're replying with that system it will end up replying to your own ticket which will not pass it through I believe

[crimson tide]

sheesh i just sent like 3 replies to the original, so should i make a ticket over the same ppl just multiple times?

[spare widget]

Just try to avoid spamming tickets but adding on to a previous one if you believe it will help an investigation is totally fine. Can be good to reference the previous ticket number or quickly summarize your problem so it makes sense

Just one that has all the info from what you're telling me- yeah, I'd make a new one with it all. But also be careful about just reporting a ton of people, can be good if it's a group to isolate the most sketchy or two basically if that applies to your concern

[crimson tide]

i literally dont ever make tickets or nothing i just f9 if i feel something could be off, but these guys come anytime i leave my base so i cant really do too much and i feel like ive got atleast pretty suspicious evidence

[spare widget]

F7*

[crimson tide]

yh i get the 2 mixed 🙂

[spare widget]

All good lol I'd just report the person you most suspect out of a group always obviously- much more effective than "The group in M2 is all cheating" or listing like 10 names type of stuff

[crimson tide]

i mean he solo climbed a 7 story base without halfwalls or ladders https://cdn.discordapp.com/attachments/844672767932891150/847626545836851240/unknown.png

aight man ty ❤️

[spare widget]

No problem, we'll try to help always

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[marble agate]

i just tried to join my friends group and we got kicked for having a party size of over 3 on the 5x modded 3 server

they had a friend that was offline so they thought i could join them and we all got banned, i feel bad because they have been playing a while on the server and i was just trying to join

[shut ermine]

how i can make a report?

[unique dew]

!appeal

[marble mantle]

Hey, @marble agate

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[unique dew]

!ticket

[marble mantle]

Hey, @shut ermine

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[vapid wasp]

!ticket

[marble mantle]

Hey, @vapid wasp

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[fallen aspen]

You do not have permission to use this command!

[honest hawk]

team cheating in zeus 5x US

[dusty fulcrum]

/ticket

[marble mantle]

Hey, @dusty fulcrum

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[dusty fulcrum]

!appeal

[marble mantle]

Hey, @dusty fulcrum

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[spare widget]

@dusty fulcrum Can you join Waiting for Support?

[quiet mortar]

`lots of lag on trio 5x bruh

[stiff urchin]

!banappeal @latent pike

[marble mantle]

Hey, @latent pike

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[little garnet]

we for real pay for this dog ass server

[spare widget]

I promise you it's a not a "dog ass server" but I get how it can be frustrating when there are interruptions

[lucid mountain]

well i mean yeah

[spare widget]

Unfortunate reality of massively popular Rust servers- won't ever be 100% but it will be as much as absolutely possible

[soft prism]

3x crashed

[lucid mountain]

when ur in outpost doing shit and it crashes. rollback or no? <----------

[spare widget]

Never fun 😦 It'll be back up as soon as it can. Devs were already working on it

#announcements

[frail scroll]

FIX MEDIUM

[raven mist]

#announcements

[wind tide]

why cant i send things in general now

[coarse thunder]

https://tenor.com/view/jerma-jerma-rotting-when-the-imposter-is-sus-imposter-jerma985-gif-19532092

[steep sluice]

how i get roles?

[oak wraith]

what is the cool down on kits in the 5x trio server?

[reef wasp]

@fossil igloo there is people still on looting bodies

[hollow compass]

Stop spamming about us servers

Read #announcements

[fossil igloo]

Stop spreading false information @reef wasp

!lock

#announcements

[marble mantle]

:ok_hand: channel unlocked by hoppel#0001

[rotund marten]

yo man i got beaned and i put a apeell in the website and it says im not banned and i still am i waited 20 mins and still waiting. me and my friend purple were raiding and we blow open 1 door and then my friend got the codes for the base from a sleeper who got banned to for the limit of players. we both got banned and im trying to get back on so i can play please help me. we both didnt do anything wrong. we follow the guid lines for this server all the time.

[near halo]

I’m not sure I completely understand the problem, but if you believe that you do not deserve to be banned, please make an appeal. If your ban appeal is approved, please allow some time for your account to be unbanned.

[wind holly]

he talking about this screen that comes up when we press enter

to make the appeal

[rotund marten]

i have made and appeal

[near halo]

It’s saying this after his appeal was accepted?

[rotund marten]

yes both of us

[wind holly]

I get this when I press submit the appeal

[rotund marten]

sorry my eglish is vary bad

[near halo]

Thanks for letting me know about this issue. I will inform someone of the error.

[rotund marten]

thank you man pm me or purple please for the details

[wind holly]

So we going to have to wait longer to get unbanned Im guessing

[rotund marten]

we are both in the suport vc join when you can and know the isue

[near halo]

Unfortunately I cannot join the support vc right now, but I have reported your problem to a head moderator. Your patience is appreciated.

[rotund marten]

ok thanks man

[rotund marten]

make sure to lmk when its fixed or pm me please and thank you much appreciated

[ancient tree]

I am trying to join EU long but it says I am banned for spamming. I believe it has been years since I was banned and was wondering if I can get unbanned. I do not remember what I was spamming but I apologize.

[glad onyx]

!banappeal @ancient tree

[marble mantle]

Hey, @ancient tree

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[ancient tree]

are u joking?

[jovial phoenix]

@near halo hello i have a question

i get unbaned yesterday and my brother join the server now and get baned for rasizm next time idk way

[near halo]

?appeal If you have got ban please go here

[marble mantle]

Hey, @jovial phoenix

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[jovial phoenix]

@near halo he heve ip baned no account i think

[glad onyx]

What’s up?

[ancient tree]

I just want to play on your server with friends. Do I really have to go through this? I mean, spamming is not even breaking any of the rules.

[glad onyx]

They only way to be unbanned is to make a appeal. That way it makes people who manages the appeals life easier

[near halo]

can some one help me in the support i just have a question

[knotty forum]

BRO THERE IS AN ENTIRE CHEATER TEAM PLAYING NEXT TO LAUNCH ON RUSTORIA LONG

[near halo]

/ticket

[marble mantle]

Hey, @knotty forum

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

is there a aim train on steam you can get for rust?

[near halo]

Nope, you can get aim labs

ok thanks

[proud arrow]

@near halo unban please

[near halo]

?appeal

[marble mantle]

Hey, @proud arrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[jovial phoenix]

@near halo appeal did not work if he got baned ip

[near halo]

Well if you got ip banned im guessing your not welcome to play on our servers

[proud arrow]

@near halo that's why I'm writing to unbans me

[jovial phoenix]

truth

[near halo]

What is your steamid

[jovial phoenix]

@near halo 76561198973063597

[proud arrow]

@near halo are you sleeping?

[stiff urchin]

@ancient tree !banappeal

!banappeal

[marble mantle]

Hey, @stiff urchin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[tired ether]

Cheater on EU Rustoria Main, literally camping around our base

[raven maple]

i need help with auth ive joined the steam group and it doesent say i have

[glad onyx]

!ticket @tired ether

[marble mantle]

Hey, @tired ether

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[glad onyx]

Try restarting your game

[primal grove]

Hello

my friend got banned for "playing with hacker" but he doesn' t connect on the server since 3months

<@&418055027639189504>

[near halo]

please go ?appeal

[primal grove]

?appeal

[marble mantle]

Hey, @primal grove

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[astral token]

<@&274971100184576010> someone here ? cuz we have a VNTVNTVNT spinning and flying around the map

[slow maple]

/ticket @astral token

[marble mantle]

Hey, @astral token

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[copper scarab]

/ticket

[marble mantle]

Hey, @copper scarab

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[gritty gazelle]

<@&274971100184576010> my ban on rustoria 5x no bps was post to end today but its back 2 days why?

[near halo]

?appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[vivid shadow]

How do I get help if my vip auto renewed and I didn’t want it too

I canceled the automatic payment just now as soon as I got the notification that I was charged again

[slow maple]

/vipissue

[marble mantle]

Hey, @vivid shadow

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[slow maple]

Ignore the not working part of that message. Basically just contact Luke and he will help you out as soon as he can

[near halo]

hello! it says i am gamebanned when i try to join a server but if i look at my stem account there is nothing that says i am gamebanned or vac banned why?

[vivid shadow]

How do I contact him if his dms r off

Should I just @ him or join waiting for support call

[slow maple]

I already @'d him when the bot gave you the command. Im sure he will see it. Im not sure if hes on right now or not. But ill make sure to tell him to get ahold of you.

[vivid shadow]

Ok I’ll be looking for an @ in here thanks for the help rack

[west osprey]

You may have a temporary ban from EAC/facepunch.

[near halo]

beacuse i got a message last nigh that said i am getting unbanned from anti cheat 30 may

does that mean i can play again on any server

[west osprey]

Then you have a temporary game ban from them and will be unbanned after they do it on the 30th

[near halo]

need help asap

[balmy cypress]

My DM's are not off, you have me blocked or you have private DM's

[near halo]

@west osprey but my account now has 10 hours and my main account has 1k+ so will i get banned for having a good ak spray when i only have 10 hours ?

[atomic girder]

@balmy cypress

Why your server cheaters don't care

@balmy cypress

[slow maple]

There is no need to ping him multiple times. He will see the first one. And as far as your message goes... If you suspect a cheater make a ticket with /ticket in game

[atomic girder]

https://steamcommunity.com/profiles/76561198081039199/

eu mai

[marble mantle]

Hey, @atomic girder

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[atomic girder]

They are a team

hacker home h22

[marble mantle]

Hey, @atomic girder

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[atomic girder]

Why not get rid of their teammates

[near halo]

it's been 30 minutes now i can't appeal

[slow maple]

We have told you several times to make a ticket in game. This is not the spot to call out cheaters

[near halo]

YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN. im trying 38 minutes to appeal but i can't..

@slow maple can u manually check my account and unban me.. im gonna miss a raid

[raven mist]

Whats your steamid?

[slow maple]

Unfortunately i do not have the power to check bans or unban people. But I did leave a note with admins regarding the issue

Oh nevermind there he is!

[near halo]

shenzyyy wait

76561199108676396 @raven mist

[cursive dock]

i get a wrong ban for playing in trio servers in group more then 3, but i played duo with my uncle. can someone help me please?

[near halo]

my friend got banned once aswell for hacking when he haven't played the server

[marble mantle]

Hey, @cursive dock

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

@raven mist i can join other servers

[raven mist]

1min

[near halo]

okl

[native river]

Any support available?

[cursive dock]

It saying that im not banned when im trying to type in the support

[wraith thistle]

hi

Can someone help me

@somber ravine @last geyser This is my steam ID：76561198278101704I hope you can see

@somber ravine can't contact you, but please take a look

[silent holly]

That's the wrong kawaii

Also please don't spam ping

[slow maple]

Even if it is the wrong Kawaii dont need to ping him 3 times in 2 messages. You can make an appeal tho.

[marble mantle]

Hey, @wraith thistle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[wraith thistle]

Kawaii — 2021/05/09
Send me your steamid
@wraith thistle both you and your friend are unbanned, if you play with another hacker it will be perm

Because I don’t know how to use this, so I just received it today

[slow maple]

If he said you both are unbanned, are you not unbanned?

[wraith thistle]

I didn’t understand because I don’t understand English very well

[slow maple]

The message you sent me says he unbanned you and your friends. Have you tried to join a server?

And if so does it still say your banned?

[wraith thistle]

I haven't tried joining the server

@slow mapleI have been lifted from the ban?

[cursive dock]

Hello, when i played duo with my uncle we raided base, after about 3 hour the owner of the base showed up and decided to give the rest of the base to us and leave. after i typed code to unlock one of the doors i get banned from the server as well as my teammate. can someone please help me?

[livid tapir]

!appeal

[marble mantle]

Hey, @livid tapir

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[livid tapir]

You can appeal (^shown above) but it usually takes 1-3 days

[slow maple]

According to the message i see that you put here it says he unbanned you

[wraith thistle]

Okay, then I tried to join the server to have a try

[slow maple]

Yes, Try to join the server. It should let you

[cursive dock]

@slow maple can u help me too? i send my problem above. i was trying to submit ticket but still it giving the same error after 30 mins. i have limited time and i just want to play and enjoy this server.

[slow maple]

?appeal

[marble mantle]

Hey, @cursive dock

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[slow maple]

@cursive dock The best thing you can do is make a ban appeal.

[cursive dock]

@slow maple i can't do it, thats why im asking for help

[slow maple]

We are aware of the issue with the site. We are working on it. Just have to be patient for now. Im sorry

[raven mist]

whats your steamid @cursive dock ?

[cursive dock]

@raven mist 76561198167401082

[raven mist]

Checking

Wanna hop in waiting for support @cursive dock ?

[cursive dock]

@raven mist no problem

[near halo]

Need help please

[hollow compass]

How can I help?

[near halo]

I tried to join before yesterday eu long and i found my self banned . Here is my steam

[hollow compass]

!banappeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

I did it . Still no response

https://steamcommunity.com/id/Hjuneeee99/

[hollow compass]

You will just need to wait for the admin who banned you to review your appeal... It can take upto 1-3 business days to get a response

[near halo]

I did it 3 days ago i guess

[pearl jasper]

SO EVER SINCE I BEE NUNBANNED now rtust closes every god dam time! there isnt once that rust has played thanks guys now i cant even run rust WTF

[exotic jasper]

/ticket

[marble mantle]

Hey, @exotic jasper

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[digital flint]

WHEN IS GONNA WIPE 10x NOB Bps eu ????

[potent gyro]

yup

[balmy flare]

WHEN IS GONNA WIPE 10x NOB Bps eu ????

[potent gyro]

its wiped now

[hollow compass]

Admins are aware of @pseudo dragon No need to tag them.

[native river]

Can i get some support cant appeal after 2 hours

[royal knoll]

ur us long still LAGG LIKE SHIT for eu players

[finite lily]

//ticket

/ticket

[marble mantle]

Hey, @finite lily

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[gritty gazelle]

can someone help me with my ban on rustoria long story short i got banned on rustoria for 3 days the days went I logged back on then i got dc tryed to log back in it says im banned for 2 days

[frail ravine]

On the 5x no bps server are you aloud to team up with other groups?

[gritty gazelle]

no its solo duo trio

[main hedge]

/ticket

[marble mantle]

Hey, @main hedge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[main hedge]

why tf isent 10x rustoria eu wiping

[near halo]

y tf cant we have monkey clan tag?

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[mental nest]

EU MAIN PLEASE FIX OUTPOST SCIENTIST
SHOOTING 24/7
PLEASE

( if its possible )

[raven mist]

@mental nestChecking

[proper dawn]

rustoria us main is lagging super hard

[quartz oriole]

Yo why is the US small server so laggy im getting tons of packet loss and everyones freezing

[proper dawn]

and now the server crashed

[sick crater]

fix your server please

[dry junco]

FIX YOUR MF SERVERS

https://tenor.com/view/hello-there-private-from-penguins-of-madagascar-hi-wave-hey-there-gif-16043627

[hollow compass]

For all updates regarding @plain jackal please read #announcements

[waxen gust]

thomas

[dry junco]

updates? stop the 🧢

[sharp night]

us main is down

[hollow cosmos]

We are aware

[waxen gust]

fix yo sever

[plucky parcel]

Can we get more frequent updates on US main please?

[toxic spoke]

Can use a vpn?

[near halo]

Is US main ever coming back up?

Everyone in Waiting for support you guys actully need help??? theres a lot of you

[pallid knot]

When will the server turn on?
US MAIN

[raven mist]

Will be online again very soon

also check #announcements

[finite lily]

check your bans mods mine expired 10 hrs ago and im still not unbanned

[marble mantle]

Hey, @finite lily

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[finite lily]

i have already talked to someone and he said it would be fixed shortly, its been and hour and a half...

[dry junco]

do like 2 min roll back

bloody benchod

[trim glen]

can you tell me what happend?

[near halo]

i need to talk with an admin asap

[fallow pollen]

sAME

[trim glen]

<@&274971100184576010> xD well done im never gonna buy vip anymore on this server if i wont get back the 2 helies i lost and 2 aks true fucking server kicked me and unable to join

[fallow pollen]

It's about my friend he got banned for so called DDOS threats when he never said anything about it his name is Mr.8901 <@&274971100184576010>

[coarse iris]

Why did you take server down without saving? 😐

[violet dagger]

?appeal

[marble mantle]

Hey, @fallow pollen

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[violet dagger]

Server was saved. Read #announcements

"I took the decision to shut the server down and roll it back 3 minutes to the point where the issues began."

[coarse iris]

Yeah, was more than 3mins but alright, I'll let you off.

[trim glen]

@violet dagger i just died at oil cause your server was off for 8 mins i could't join but they could wtf is that?

[near halo]

@violet dagger can i please get some help when u got time?

[violet dagger]

No one could join because the server was shut down

[violet dagger]

What's up?

[trim glen]

10 mins ago ?

[violet dagger]

#announcements

[near halo]

its about cheaters on eu long

[violet dagger]

?report

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[trim glen]

eu main its on eu main

[violet dagger]

send me your steamid64

?steamid

[marble mantle]

Hey, @violet dagger

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[trim glen]

me?

[violet dagger]

yes please

[trim glen]

76561198974436290

[blazing hamlet]

us main is tanking again

[dark dust]

Massive lag on 5xTrio

[trim glen]

@violet dagger i had hqm mask full roadsine rest ak holo flashlight 1,5 stack of ammo +/- 200 same my friend we had 2 helies

[violet dagger]

To my knowledge EU Main never went down or anything. I've just returned but regarding your lost items, unfortunately we can't refund it or give anything back as we do not interfere with gameplay.

[trim glen]

xDDDD funny cause 3 of us dcd we all died cause of that amazing help

you just lost next 20 bucks per month

[livid tapir]

Rip

[pallid blaze]

shit servers

when is us medium going back up

[forest urchin]

No eta. Yet sorry

[ionic blaze]

🤡

[violet dagger]

US Medium booting back up - 10 minute rollback

[ionic blaze]

🤡 🤡 🤡

rolled back way too far jesus christ

[finite lily]

<@&274971100184576010> help me? ive been waiting 2 hrs

[strong meadow]

What's your issue

[finite lily]

i was banned for 7 days last thirsday and the timer ranout and im still not unbanned... i talked to rack and he said it would be fixed in a few minutes but it has been 2 hours <@&274971100184576010>

[violet dagger]

?steamid @finite lily

[marble mantle]

Hey, @finite lily

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[finite lily]

?steamid @finite lily

[marble mantle]

Hey, @finite lily

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[finite lily]

76561198315991349

[misty scroll]

Try connecting now

[green moss]

admin

[vivid lava]

<@&274971100184576010> need helps

[raven mist]

Whatsup ^^

[green moss]

can we talk with you

[raven mist]

Feel free to dm me

[vivid lava]

we lost 4000 scrapo

[random sand]

hey im stuck in a truck in outpost with my loot

[raven mist]

Im sorry but we do not refund items.

[tulip rain]

@raven mist please lower pop gap on main and icrease the map size because everything is getting roofcamped

[raven mist]

which server @random sand

and did you tp in it?

[vivid lava]

in outpost in crach server am sleep and die

[random sand]

its on main lol in a actual truck

[marble mantle]

Hey, @green moss

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

Yo

if yall implement shit you need to have a warning, a 6 hour mute for saying something ive said every wipe on this server? seriously, no warning no changes nothing just 6 hour mute nice

how is that fair im banned literally half the day out of the blue?

@cosmic hollow helloooo

[random sand]

im so fucked lmao

[near halo]

46 chat mods, 3 trial head mods, a head mod, and dev even 12 "Dedicated players" whatever that means and not one to reply

[rugged jackal]

We think there is an invislbe item in our base stoping us from opening our bunker. On Us Vanilla main

[pure sinew]

Chill, you sent your message 5 minutes ago. People have stuff to do and may not be looking at this channel 24/7. You need to understand we have stuff to do and we are not just in discord responding in the first 5 minutes.

But anyway what is your issue?

That you have a 6 hour mute?

[random sand]

you tryna help D:

[near halo]

I got a 6 hour mute for saying stuff ive been saying, a bot did it, this must be new, no warning no anythings, thats not fair i dont get any heads up on a new implementation. and im not saying yall arent busy but over 50 people online 1 should see pretty quickly, there no point in playing if i cant communicate thats why i wanna get it solved asap

[pure sinew]

To start, what server are you on?

[near halo]

zues 5x

[spare widget]

Ah yeah, the homophobic slur you used in chat? I'd just definitely recommend not using that in chat and you'd never have an issue

[pure sinew]

[random sand]

can u get on main and teleport me out of this car in outpost

[near halo]

i agree, but i didnt think id get muted for it or i wouldnt have said it, people say it, ive said it, no issue. Now it is a warning would be nice

[pure sinew]

If people say it they will be muted too.

[spare widget]

Easy fix- many, many players never have an issue. Sorry about the mute but after it expires it seems like you'd never have to deal with that again as long as you avoid using racist or homphobic slurs like that. I get that you wish you had a warning- that's the warning though unfortunately.

But yeah, I get where you're coming from being surprised by it and I'm glad to hear that had you known the repercussions you wouldn't have used it. Hopefully you understand the other side that life will go on, you'll be unmuted and since you have that awareness it seems like you shouldn't be having any problems moving forward

[near halo]

yes, now they will be but it wasnt like this before? yall add a new thing and are surprised that its broken? no warning or anything unmute me and i promise it wont happen again. also, what if i was gay? not everyone is so sensitive i doubt even you truly care. Its a 4 day wipe my warning is a quarter of my play time? like come on yall cant decrease it to an hour or something reasonable for a warning. Like im black and know if i say the n word ill get muted or reported which i think is stupid but like why does everything have to be controlled like people arent running screaming it and worse in the mic

warning for breaking a new feature is a quarter of the wipe thats just so bad

[spare widget]

Doesn't matter what you happen to be- same with race. People do like to bring that up but regardless it's something that isn't tolerated on the servers. It has been a more recent tightening with that admittedly since it really isn't the type of community that we'd like to foster. Again, it's easy enough to avoid - and it's not a warning- it's the result. Same with anything, ignorance of a rule doesn't result in immunity from it - it should be common enough sense not to talk like that to other people honestly. I'm all for being toxic and talking shit but when it comes to that kind of stuff it's just beyond any of that and really should be reconsidered wherever you happen to be. Now you know- other people have been muted for it, recognized that it won't be something they should do and kept on without having problems. I can't just single you out - at least you have an explanation now hopefully

I hope the rest of your day goes well otherwise and any gameplay, or anything outside the game, is enjoyable until that temporary mute expires

[rugged jackal]

We think there is an invisible item in our base stopping us from opening our bunker. On Us Vanilla main ( it stopped working for no reason after the attack on the server)

[spare widget]

@rugged jackal I'll come look to see

[rugged jackal]

my ign is the same

[spare widget]

I got it

but thank you 🙂

[rugged jackal]

👍

[near halo]

yalll should implement a system that instead of saying MUTED FOR 6 HOURS, just says warning 1/2 or 1/1 racial slurs, homophobic comments ect are forbidden

[spare widget]

Worth putting into #feedback-suggestions if you'd like

They all get looked at

[daring compass]

any mods? i have a question

[modern lion]

Hello what can i help you with?

[daring compass]

I got chat muted on US long for typing something that wasnt even bad

[marble mantle]

Hey, @daring compass

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[errant mason]

admin

Isn't swearing at the admin a ban reason?

[modern lion]

manager ?

[errant mason]

admin

[gritty gazelle]

Can some <@&274971100184576010> Help me please or mod

[modern lion]

Anyone speaking to staff should ideally be respectful as everyones here to help whomever however some people don't but not sure why it would be a "ban reason"

[near halo]

Whats up

[gritty gazelle]

I've been trying to talk to admin and I couldn't play on rustoria for a ban for 3 days the ban was over i logged then i dc i tried logging back in then i got banned for 2 more days why?

Rustoria 5x no bps solo duo trio

[daring compass]

76561198360179458

[modern lion]

Yea one sec im looking into it!

[daring compass]

thanks

[near halo]

I couldn't tell you im not an admin Your most likely gonna have to do a appeal

[gritty gazelle]

I did and i was for a appeal for 3 days still couldn't get a respond

[near halo]

Admins are very busy 24/7 they will get to yours when they can

[gritty gazelle]

hopefully I dont want to wait for more days untill the server wipes and i still can't play i know there busy though

[errant mason]

One player swore at the admin and I just wondered if this was the reason for the ban.

[modern lion]

Highly doubt they got banned for that

[errant mason]

difference in opinion from person to person.

[modern lion]

what?

[errant mason]

I found a bug. Can you fix it?
There is no TC in the building, but HP is not consumed.

[modern lion]

Building decay takes time to occur it doesn't happen automatically right away if that's what you're referencing.

[errant mason]

It's been over 12 hours.

[green moss]

i know a bug in outpost

there are a lots of glitches

[pallid blaze]

are servers down

[wary osprey]

us main still kicking ppl

[spark bronze]

again..

nice kicks, "player tick"

[quartz oriole]

Us small is laggin got kicked for player tick

[pallid blaze]

are servers down for na west again

[quartz oriole]

What’s wrong with the servers.

[spare widget]

Definitely aware- devs are on it

[green moss]

plz fix the server

[spare widget]

Thanks for your patience through everything

[green moss]

i lose 3k scrape because of lag

[errant mason]

admin Can you fix it?
There is no TC in the building, but HP is not consumed. It's been over 12 hours.

[pure sinew]

I have already told you that you can't get your stuff back as the admins don't interfere with game play.

[spare widget]

@errant mason That usually is what happens by design when a TC is destroyed for 24 hours

[green moss]

so what can i do to get my scrap back

[spare widget]

It uses up the resources needed I believe and holds the HP until after that

[green moss]

i was farming all day and my scrape just gone

[spare widget]

@green moss Sorry to hear about it 😦 We can't do anything to return any items like ImTheMark said

[near halo]

FIX YALLS servers bruh

yalls server is so bad it literally just got me killed SO laggy

[golden sequoia]

What is "steam auth timeout?

[spare widget]

@near halo There's definitely known network issues going on unfortunately - never fun

[near halo]

my mini crashed lost a full kit bruh im literally having zero fun with the mute and now this

[spare widget]

I can tell you though having seen behind the scenes it's not anything with the servers- not something like "just upgrade it" or "just fix it". Everything possible is being done to mitigate any bumpiness or interruptions but it's an annoying part of reality

[little garnet]

show us the server info so you can prove that it is good hardware

[near halo]

log into the server and watch everyone say lag

[golden sequoia]

How do I verify?

[spare widget]

It's an unusual amount, absolutely

@golden sequoia Visit rustoria.link and follow the steps linking accounts- super easy. Don't worry about the YouTube (due to Google's API). You then do /auth in-game

[golden sequoia]

thanks!

[spare widget]

No problem, let us know if you have any issues but it's pretty straightforward

[tardy rivet]

SMALL NEEDS A SET BACK LIKE NOW

[placid nebula]

I want a refund for vip this is ridiculous.

[tardy rivet]

SET BACK THIS PLEASE

[near halo]

tfw you realize its literally all their servers

[spark bronze]

and again

[quartz oriole]

Again

[little garnet]

i lost my shit

[near halo]

tfw you wanna screenrecord your mini crashing and flying into the sky over and over until you stop lagging but your software is off. tfw you cant tellif you being launched into the ground from lag or if youre actually falling because youve been in a 5 minute loop, then you actually fall and die because it looks like the lag thats rough buddy

[wicked night]

Are you going to fix US main?

Literally unplayable all morning

[near halo]

so whats the problem is is ddos?

[hollow juniper]

yo i just got banned but i've never used any sorts of cheats on rust or this server

[little garnet]

upgraded your servers have you

[hollow juniper]

i was looking the steam market getting some skins while i was loading in and then tabbed back into game to see if i was in yet and it said banned : Hacking

[dire fossil]

I cant create a ticket. Is there maybe a maximum lengh of the messages?

[near halo]

this lag is insufferable

[waxen gust]

free dan

[hollow cosmos]

#general

he was spamming, so he got muted

[dire fossil]

@hollow cosmos Do you know if there is a maximum lengh of letters in a ticket?

[hollow cosmos]

I'm not sure about that

[strong meadow]

Believe it might just be the Rust typing limit but you can create multiple tickets if needed!

[spare widget]

@hollow juniper Can you join Waiting for Support please?

[dire fossil]

Okay thank you @strong meadow

[spare patio]

AdapT clan raids through the only loot room w no garage door
obviously fucking ESP'd into the base to see easiest raid path

[near halo]

Bro yall are so stupid, muted all day on a shitty server that i get killed from lag

[spare widget]

😦 Sorry you feel that way

[near halo]

yall are the worst support doing nothing at all to help the players like ive just only gotten fucked from yall. youre nice but nice doesnt help :/

[spare widget]

@spare patio Calling something out in here or in chat won't help anything. You'd want to report via an in-game ticket (/ticket add (your report with details)) - and specify the player you suspect most

[spare patio]

No way to know which one is cheating

[spare widget]

@near halo I did everything I could do to help you - I explained how your mute would stay and I can't magically stop any lag unfortunately. I wish I could instantly stop any network interruptions but I know everything possible is being done to address it. Feel free to take out your frustration on me though, no worries

@spare patio Yeah, it's a pain. I'll take a look though - will DM you. We catch many, many cheaters but it can be tough with just general suspicions- again, doesn't help to call out anything in a public forum, whether it be in chat or on here. Only will ever help the players you're concerned about if they see it while making it more difficult for an admin team to investigate

[near halo]

I dont want to take it out on you i said youre nice, but im losing kits, and like i get you cant unmute everyone but you can see its my first offense like all im saying is actually HELP not just say itll get better or sorry for everything, i want SUPPORT not moral support

[cold bone]

been 2 full days since i sent a request for my disc unlink

[spare widget]

What support can I give you at this moment? We can't hit a button that ends all lag obviously. To be fair to other players your mute has remained and is even closer to its expiration. I've already directed you to #feedback-suggestions if you think a warning system of that would be beneficial. Go for it - other than that I'd just keep up with #announcements to see if anything is updated about the network stuff that's going on but it'll clear up as soon as it can- there wouldn't be some exact ETA

[near halo]

I think it would be plenty fair to me, as its something you can simply do for others too, whats the point of being support or mod or anything if you never do anything but say hey itll get better, wow dude sick i couldve told myself it be like that and got the same result. You could see the lag got me killed and get me a mini and my kit back, you can see its my first time and i was unaware of the new implementation in the game and unmute me or lower it, anything. Ill stop replying now i made my point but damnnn

[spare widget]

@cold bone Should be fine in a minute I hope

@near halo We're constantly doing things. I'm doing three things at once right now- my whole purpose is not to unmute you for saying a homophobic slur when you thought it was acceptable. Now you know and you probably won't have problems with it anymore hopefully. And no, I can't just go return your kit. If we returned each item for every player ever affected by a lag spike....come on. That's something that every player on the server has to deal with and in the long run I'd assume it will balance out for you.

[cold bone]

@near halo stop being such a pussy

[near halo]

tbh it has i killed a kid w three kits on him, doesnt make it any less annoying tho

@cold bone be careful man you may get a 12 hour mute for being toxic or somethign

misogynistic lol

[near halo]

yall are violating my first amendment im reporting yall to FBI

how do i apply for staff

[zealous kettle]

#staff-applications

[mystic hemlock]

why is Simba falsely banned for scripting he is a farmbot and doesn't pvp

[zealous kettle]

https://bans.rustoria.co

[mystic hemlock]

he also cant type in chat for the disc does that have to do with the ban

[zealous kettle]

Has he appealed yet?

[mystic hemlock]

hes doing it rn

[spark grove]

I WANT CHANGE ME VIP TO ANOTHER SERVER HOW??

[zealous kettle]

Message @balmy cypress with your SteamID64- and he can look into it for you.

[mystic hemlock]

he finished

[zealous kettle]

Can I get his Discord ID too so I can look into why they can't type in the discord as well.

[mystic hemlock]

he cant verify his phone number

[near halo]

Yo zen

10 minute ban for racism yet a 6 hour ban for saying the f word lol

[silent holly]

Can not see anything from that ac

Sc

[wind garnet]

my friend bought us long vip by mistake, he wanted buy eu long, can we fix it with his steam id ?

[silent holly]

!vipissues

[marble mantle]

Hey, @wind garnet

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[near halo]

/vipissues

[marble mantle]

Hey, @wind garnet

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[quartz bison]

Why did they give a mut for 12 hours if I talked with people in a general chat ?? I ask you to unban!

[silent holly]

What was the reason you were muted

[quartz bison]

I don't know, I talked to people in the chat, they gave me a mut for 12 hours

@silent holly

My teammate, too, give a mut for 12 hours when he asked to join another clan, why can't you chat in the chat at all?

[near halo]

@silent holly look at chat, i can read it on my small old monitor, is a 10 min game ban yet im muted for 6 hours?

[cosmic crane]

hello i got banned for exeeeding group limit but i was with two people in the party

[near halo]

and yall were talking about fair

[silent holly]

.ticket

[silent holly]

!appeal

[marble mantle]

Hey, @cosmic crane

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[wide oyster]

i need help for EU main please

[silent holly]

whats up

[near halo]

are you just ignoring me

[silent holly]

iim not

[wide oyster]

guy is trolling EU main, blocked my friend in with horse in safe zone he cannot move, guy is doing it for like 1 hour now

[silent holly]

/ticket

[marble mantle]

Hey, @wide oyster

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[quartz bison]

@silent holly will you shoot or not? it's just interesting to me, I didn't flood, but just talked

[silent holly]

i dont control other peoples mutes and bans

what were you saying j fox

[near halo]

a bot muted me for 6 hours but someone banned him for 10 minutes for RACISM, how is that fair man

[silent holly]

he was auto banned ,ate

mate

[wide oyster]

you want my friend to just wait?i submited a ticket, can you please be fast, hes been doing it for like 1 hour

[near halo]

but why 10 for him 6 hours for me on a first offense?

[silent holly]

are you on vanilla or modded

[wide oyster]

vanilla EU main

[near halo]

@spare widget posting for you zen, He gets a 10 minute ban for racism and i get a 6 hour mute? can you explain to me that part about being fair again?

[silent holly]

again it was an auto mute

[cosmic crane]

@zealous kettle

[silent holly]

dont tag an admin if someone is already helping you

[silent holly]

make an appeal for your ban

[near halo]

youre not and me and him were talking about it earlier you already said you can do nothing to help me

[cosmic crane]

it says im not banned

[silent holly]

im trying to get someone to hop on your server and deal with it

you have to wait 10=15 min

[near halo]

me? ofc not

[silent holly]

no

[silent holly]

im trying to get a chat mod on to help you with this situation please hang tight

[near halo]

thank you!

[silent holly]

i was saying 10-15 min forr pins

[quartz bison]

@silent holly Friend, will you be filming a mut?

[silent holly]

?

[quartz bison]

@silent hollyI ask you to remove the eu medium server for 12 hours, I just talked with people in the chat.

[silent holly]

what did you say in chat

[silent holly]

what server are you on

[near halo]

zues 5x'

[silent holly]

alr

ill try and get a chat mod on

[near halo]

thank you

[clear sandal]

i need help with getting my account unbanned

[wide oyster]

please can someone get on and sort this blocker out? EU Main i made a ticket, my friends going to die of starvation and he doesn;t have a bag here

[silent holly]

!appeal

[marble mantle]

Hey, @clear sandal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[quartz bison]

@silent hollyI tell you I talked to the clan, I told them like how the karova is doing there, and they gave me a mut!

[wide oyster]

how much longer will we have to wait for you to come and unblock its been 20 mins how long does it take for someone to get on?

[silent holly]

I've been told we don't interfere with gameplay and it's not against the rules

[wide oyster]

is that a joke? we live miles from outpost.... no bags here we drove a car and you cant get on to stop this guy blocking my friend with a horse, whos naked.. here to troll

its been nearly 30 minutes...

[silent holly]

It's not against the rules

Do u have cloth? Go make a bag and bag ur friend outside the outpost

[buoyant iron]

Been doing it to multiple people in the safezone NGL, Were just meant to get glitched into spots where its impossible to get out off i assume then lol

[wide oyster]

and risk losing all my loot, because theres no rules on trolling in safe zone, what a stupid rule

[karmic turtle]

how did i get muted for 6hours

[silent holly]

It's vanilla. It wouldn't be vanilla if we changed the rules

[wide oyster]

has nothing to do with helping people who are legitimately playing the game, from a guy whos trolling, its not even spose to be a thing in game for horses to block people in corners

[dusty kernel]

@wide oyster did u politely ask him to stop?

[silent holly]

Make a ticket

[wide oyster]

I DID ALREADY

[near halo]

Yo is this dude getting on"
/?

[karmic turtle]

any chat mods?

[wide oyster]

don't worry won't play here again if an admin can't login for 2 seconds to stop a player legitimately ruining experience for someone, wouldn't care if it wasn't in a safezone, but its a safezone not even mean't to be a thing in game

[near halo]

isnt that ^ considered them exploiting?

[wide oyster]

yes it is, but its vanilla apparently, according to who ever made a stupid rule of not interfering with "vanilla" servers, so don't bother banning cheaters, because thats apart of the vanilla experience

[buoyant iron]

it is considered exploiting in my opinion

[unique dew]

its a dick move, but its rust

[karmic turtle]

<@&274980199668645888> whyd i get muted?

[hollow cosmos]

on what server?

[buoyant iron]

so when you use horses and objects to push yourself into rocks its exploiting, But pushing players in outpost into spots where its impossible to get out, Is allowed. Makes complete sense

[karmic turtle]

10x us

[hollow cosmos]

Ah, i only moderate the vanilla servers

[near halo]

dude ive been waiting for a chat mod for half an hour

[karmic turtle]

ok thank you anyways 🙂

[wide oyster]

its technically exploiting using a horse to push someone in a corner in safe zone, @silent holly so its not apart of the "vanilla" experience

[cosmic crane]

can i contact a admin

[tough bane]

@wide oyster Sorry to let you know there. This is not forbidden.

[silent holly]

What's up

[near halo]

mans said im getting someone on two hours ago

[cosmic crane]

yea i got banned for exceeding group limit of 3 but im only with me nad my friend in a groep

[silent holly]

It's been 40 minutes infected

[silent holly]

?appeal

[marble mantle]

Hey, @cosmic crane

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[cosmic crane]

ye i have waiting for a 47 mins

[silent holly]

Appeals can take up to 3 days

[cosmic crane]

no its says i have not been banned

and it says wait for 5min - 10min

[wide oyster]

@tough bane its fine we will find another server to play next wipe its no issue, not that you care, find it sad that you'd allow a troll who's exploiting to do what he wants for 45 mins rather then login for 5 mins and tell him to move or help out

[tough bane]

Yeah sorry to be the bad guy but we do not intervene with the gameplay.

[wide oyster]

but you do with cheaters?

[silent holly]

Well they are actually breaking rules

[wide oyster]

so exploiting isn't a bannable rule? so why were people banned for using window exploit for jumping into rocks?

[tough bane]

Yeah cheating is something else. We do not prevent someone from blocking a player. Thats part of the game. It was created by Facepunch and not by any cheating program company.

[silent holly]

Pushing someone into a corner isn't exploiting

[wide oyster]

it wasn't created intentionally "like oh that would be a great feature, allow people to get blocked in" its an exploit

[silent holly]

It's not

[wide oyster]

what ever it is, it should be a rule, it ruins the game for people

[silent holly]

#feedback-suggestions

[near halo]

what about me chris

[silent holly]

I'm trying

[wide oyster]

feedback that doesn't get used yeah i think i'll pass take care

[cosmic crane]

yo help me im waiting for 50 min

[near halo]

my 6 hour ban is gonna end at this rate

[cosmic crane]

yo can sombody halp me

[silent holly]

I'm talking to an admin about your situation right now

[near halo]

Whos bruh

[cosmic crane]

you got it sorted out?

[broken wasp]

someone check donators chat please

[cosmic crane]

you have it sorted out

[silent holly]

I have an admin checking for you rn

[misty scroll]

You are now unbanned, might want to give it a few minutes before reconnecting

[cosmic crane]

ok thx what happend?

[silent holly]

Sorry for the delay

[cosmic crane]

it's nothing

[near halo]

what about meeee

[misty scroll]

Nothing you need to worry about, it should be fixed now

[misty scroll]

What's up?

[karmic turtle]

Howd I get muted ?

[near halo]

Theres a hacker on 5x no bps

[unique dew]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[cosmic crane]

guees who got banned again?

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[misty scroll]

That should be pretty self explanatory if I say it had something to do with racism

[near halo]

I said the f word and got a 6 hour mute yet this guy is racist, probably said hard R and only got a 10 minute ban how is that fair? ive never the f word before didnt get muted it must be new and no warning?

new feature with no warnings?

[misty scroll]

Most likely the old ban that didn't expire yet, try giving in 2 more minutes and let me know if it didn't work by then

[near halo]

what about me?

[karmic turtle]

I literally didn’t put anything in chat that was racist, everyone else was just as confused as I was

[misty scroll]

6 hour mute is the what happens on the first offence, you are still able to play which would not be possible with a 10 minute or 1 hour ban

[near halo]

bro anyone in their right mind would rather not play10 minutes than 6 hours

[misty scroll]

You are not excluded from playing for 6 hours? You are muted for 6 hours

[misty scroll]

You will have to wait out your mute as what you said was racist

[near halo]

can you just give me that punishment now

[misty scroll]

No

[near halo]

why dude yall dont even have a warning system and you just made the new mute thing like?

[misty scroll]

No warning is because we do not tolerate homophobia or racism

[near halo]

wow i feel sorry for the admins here

[near halo]

Schaadt?

[misty scroll]

Hi

[livid tapir]

me too, life isnt easy for them at all

[spare widget]

Hey @near halo Are you wondering why you were muted?

[near halo]

yes, i do, idc if you say hes good hes hacking hard

[spare widget]

Because you're calling players out along with your teammates in chat. It's only ever going to help the player you're concerned about while making it more difficult for any admin to investigate.

[near halo]

Yes, understandable but you could try and look at him?

[spare widget]

Any time you think someone is cheating best thing you can do is keep your cool, send in a detailed ticket in-game paired with an F7, and obviously not call them out in chat. The amount of times that people think it's a good idea to say "Hey cheater, the admins are coming to get you!!" is just...yeah, difficult. Hopefully understandable.

Of course- every single ticket is investigated as soon as possible.

[livid tapir]

Cheaters in this game have way too much power unironically

[near halo]

Yes i know but can you please spec him. hes tripling us

[cinder copper]

hes cheating hard bro pls spec him

[near halo]

Shut up xd, i was just talking about that

[misty scroll]

We'd need you to make a /ticket ingame, make sure to include the name of the player and what they are doing

[livid tapir]

schaadt i have a question

[misty scroll]

Sure

[cinder copper]

i think i have Schaadt

[spare widget]

You did. Now please be patient

[near halo]

i did, oke ZenZen. Sorry for spamming hes a cheater

but if im gay how is it homophobic

[misty scroll]

That is not how it works

[livid tapir]

around 6 wipes ago i f7'd along side my 6 man and we also all ticketed, a player who aim botted and while flying and explained to us that he payed $80 a week for hacks because he had 3k hrs and was bored,. He never got banned, is it possible that if he stopped paying for those hacks/deleted them or something along those lines that he would not have been detected?

[cinder copper]

i just did it in game

[misty scroll]

Using homophobic terms is against our rules no matter who uses them

[quasi portal]

how do i submit a tiket

[near halo]

but if im gay how is it homophobic like im also black i say the nword how is that racist? thats how it works, straight white men deciding what is racist, youre taking our word from us mans said fuck the first admendment and also the white man controls the blacks words now

[cinder copper]

i think hes using self rez mods aswell i thin

[near halo]

HE CAN REVIVE HIM SELF???!!!!!

[livid tapir]

alright this is getting a little out there

[misty scroll]

We look into every single ticket made, if we did not catch it there will be a good possibility that EAC will catch it sooner or later.

[near halo]

yall are literally the biggest losers

[silent holly]

as a private organization you agreed to follow our rules meaning just because you are apart of a group doesnt mean you can use derogatory terms towards that group in our discord, and our rust servers.

[livid tapir]

thanks, 4/6 of the team of hackers that were with him got banned, kinda just waiting on the whole team to be gone tbh

[near halo]

but that "group" is my group so how would it be derogatory towards them that would mean it is to myself?

[misty scroll]

We do not allow homophobic terms, we do not allow racist terms. It does not matter who you are, it does not matter who the recipient is.
Those are the rules, you need to follow them if you want to play on Rustoria.

[quasi portal]

@misty scroll where do i go to report someone

[silent holly]

there isnt a point in argueing because we arent going to change the rules.

[marble mantle]

Hey, @quasi portal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[fallow pollen]

Alright <@&274971100184576010> My Friend Mr8901 gets banned from rustoria for DDos Threats when he never said anything or made a threat about ddosing the server are your admins stupid and his appeal gets denied like bro your admins are stupid

[near halo]

At this point theres no reason to try

[livid tapir]

frog dont be disrespectful homie, its unneccesary

[misty scroll]

Please get them to submit an appeal through https://bans.rustoria.co/ and the admin who issued the ban will deal with it.

If the appeal was denied, the decision is final.

[quasi portal]

@misty scroll /ticket doesn't work in game

[near halo]

how is the n word a racist term, its not racist when people of my color say it?

[spare widget]

/ticket add (your report with details) @quasi portal

[misty scroll]

Which server are you on?

[marble mantle]

Hey, @quasi portal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[silent holly]

ok we have explained this multiple times, please move to #general

[fallow pollen]

So your admin is Accepting a false ban?

[quasi portal]

@misty scroll duo sever says it isnt even a command

[misty scroll]

It is a slur, does not matter who says it, it is still a slur.

[spare widget]

Are you on Rustoria? We don't have a duo server

[fallow pollen]

Even though he has never said anything about Ddosing the server

[near halo]

Look dm* please.

[fallow pollen]

Can your admin send me proof?
You need proof for a final decision

[misty scroll]

If an appeal was made, the ban was looked into and the decision was made. We would not just deny an appeal if the ban was false.

[fallow pollen]

Can you send me proof?

[silent holly]

we dont disclose information on bans.

[misty scroll]

Why do we need proof? We are in no way obligated to provide you with any proof at all.
You/your friend was given the outcome of the situation and a message saying it is the final decision.

Not sending you proof does not equal us not having proof. Keep that in mind.

[near halo]

Just asking but if the hacker gets banned, would the team also get banned?

[fallow pollen]

Even though he has never said anything about ddosing.

[spare widget]

@near halo Yes, in most cases

[livid tapir]

if they are on the same team while the hacker gets banned yea

[near halo]

Good...

[livid tapir]

thats how a group of hackers we reported got banned lol, was brilliant. still lost all our boom and aks to them raiding us tho

[misty scroll]

An admin manually looked into the ban after the appeal was made. If nothing was said about that, there would be an unban. We do not gain anything from just keeping someone banned.

There is nothing more to come in here and discuss about, the decision is final and repeating the same thing is not going to change the outcome

[fallow pollen]

All I'm trying to say is that I think the ban is completely false. You probably have proof of him misspelling something and it says ddos in it. and final question did he saying it in discord or game? @misty scroll

Thats the only reason I'm asking for you to DM me proof.

[near halo]

They were to scared and got offline

[misty scroll]

I trust my fellow administrators enough to be able to confidently tell you that the ban is not false if, after an appeal and an admin looking into it, that the ban would still be active if it was false. Would anybody ban for a misspelling that would be close to saying anything about ddos? No, of course not. We are not monsters looking for a reason to ban whenever we can.
Was it in Discord or ingame? I am not sure, however that changes nothing about the situation.
And as I said before, no. Proof will not be shown as we are not obligated to do so.

[forest urchin]

sorry that happens but unfortunately it happens to everyone, even ive had it happen to myself. sadly we dont give compansation for any loot lost.

[near halo]

That's alot of words up there

[fallow pollen]

Last and final question is the ban perm if not how long?

[misty scroll]

Your friend can see that if they try connecting to the server. If it has a timer or any indication of time, such as 30 days, then it will expire after that amount of days. It it does not, then the ban is permanent.

[livid tapir]

oh no i know that was 6 wipes ago

[hot tundra]

Are you allowed to make people out for n*gger or n*ggerboy in in-game voice chat?

Got it clipped if a moderator wants to take action

[forest urchin]

sorry but we dont monitor voice chat

[near halo]

lol so dont act like yall car about racism or homophobia yall are panseys with a power trip like police

dont want to help anyone just hurt smh its fucking pathetic, yall are pathetic

[silent holly]

#general please

[near halo]

ive seen nothing in this support but people begging and asking for help and being told to wait or basically to screw themselves everytime

[languid adder]

true

[misty scroll]

Voice chat is impossible to consistently moderate across all our servers due to the nature of how it works. Therefore it is not moderated.
You are entitled to your own opinion however that does not change the rules on Rustoria.

[languid adder]

im going to try my luck there is someone on the 5x Zeus named MADMAN who is suspicious

[near halo]

but if he has it on video and your only response is "we dont moderate it" when the proof is right there then like

[silent holly]

/ticket

[marble mantle]

Hey, @languid adder

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[silent holly]

#general please

[near halo]

@near halo Voice chat moderation is next to impossible to prove unfortunately, I know it may be frustrating from your perspective, but look at it from ours, voice footage can easily be manipulated. You can also not 100% prove the voice has originated from a given player when multiple are around, or outside of your base for example. - RyanJD

[misty scroll]

I gave you the reason why it is not moderated, Hierso just quoted Ryan, the director. Both explain why it is not moderated.

[near halo]

i mean i guess but there is a lot of common sense that plays into it. Im guessing the director is the owner or something ?

[misty scroll]

That is correct

[hot tundra]

I mean you can ask the person to get into a call its not rly manipulateable I feel like
But it's whatever ig

[glossy talon]

hardcore cheaters in the 3x

[pearl burrow]

/ticket @glossy talon

[marble mantle]

Hey, @glossy talon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[royal thicket]

i posted a video of a guy yesterday literally spiderman hacking and he's still on the server, awesome

[rigid kayak]

/ticket

[marble mantle]

Hey, @rigid kayak

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[rigid kayak]

/ticket 96

[marble mantle]

Hey, @rigid kayak

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[spare widget]

@royal thicket That player was banned after your tickets- you received a response saying "Banned, thanks!" to each of them

[fast flame]

Apparently its gona be 9 days till my ban even gets looked at

[toxic spoke]

Can i use a vpn

[fast flame]

I dont think so when I was playing people we geting either kicked or banned for using vpn

[near halo]

I have a clip of a m2 full kit walking out a 3x3 with no windows or nun no roof he pre fired out the 3x3 knew where we where wnd we where checking out a base near it

I have clip he’s def using debug

[royal thicket]

oh its weird cus its in game

[bright zephyr]

Are using exploits such as the lawn chair head glitch banable?

[urban sleet]

am i allowed to shout out my twitch/tictok in chat?

[near halo]

If you believe someone is exploiting or breaking the rules please use the /ticket command in game.

[bright zephyr]

awesome me and my friends done that. these dudes have already been talked to about using exploits like this this wipe

[hollow cosmos]

[urban hemlock]

any chat mods available?

[hollow compass]

Yeah, whats up?

[near halo]

ah ok hopefully shit gets resolved soon, I apologize

[glad quartz]

can a mod help me

[hollow compass]

Whats up?

[glad quartz]

need to know when i can join a server

[hollow compass]

What do you mean?

[glad quartz]

i mean my main account got stolen and hacked on rustoria servers. So when i bought rust again it banned me even though im on a new account

[hollow compass]

You will need to create a ban appeal

!banappeal

[marble mantle]

Hey, @hollow compass

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[glad quartz]

okay thanks

[bright zephyr]

@near halo they were 100% exploiting we yanno visited the inside of their tower and they have a lawn chair set up here beside the window

[hollow bramble]

can any admin help me a guy spamming in chat being toxic life threats and spams

[hollow compass]

Please make a ticket about it in game

[hollow bramble]

how ?

[hollow cosmos]

/ticket

[marble mantle]

Hey, @hollow cosmos

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[tender dune]

so fucked up man, they should be banned!

[glad quartz]

Thanks now i just got to wait for a response

[toxic spoke]

Can i get unmuted

[zealous kettle]

!steamid

[marble mantle]

Hey, @toxic spoke

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

yeah man sorry I can't really do much about it. Try your best to get in contact with an admin if you want immediate results, if not make a ticket and you should get a reply soon!

[azure flint]

rustoria med in launch rn fully cheating

[chrome ether]

I paid for vip recently and it's not showing up yet, it's showing up in line for me yet

[golden dune]

I accidentally sent Luke 12£ please could I have the refund

Then I payed another 7 to get it

[magic pagoda]

How do I check my ban appeal, I went to the link and it tried to get me to make a new one.

[tacit steppe]

\

[zealous kettle]

Message him. @balmy cypress

[golden dune]

Thank

[zealous kettle]

!steamid

[marble mantle]

Hey, @magic pagoda

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lone crescent]

I’m stuck in the blue card room and the button isn’t working

[analog solstice]

!appeal

[marble mantle]

Hey, @analog solstice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[fossil cobalt]

Hey I was loading into RTG and I got kicked for hacking and now I cant load back in. I realized I was on a VPN also so can I get some help

[analog solstice]

Can I speak to an admin about an appeal?

Was denied for the ban appeal, and was never told why I was banned. I was told in DM's why I had been banned, and would like to properly explain myself.

[zealous kettle]

Can I get your SteamID64 please

[fossil igloo]

@analog solstice you need to contact @west osprey

[analog solstice]

10-4 i appreciate the response. Do I contact lorie through DM's or in a support call?

[fossil igloo]

Just DM her

[fossil cobalt]

76561198180713529

[zealous kettle]

Unbanned, you should be good to connect in 5-minutes.

[fossil cobalt]

Thanks boss

[noble void]

someone please help

[fossil cobalt]

Ok now it says ban evasion like what???

Wtfs a ban evasion

[zealous kettle]

I'll take another look

[zealous kettle]

Should be good to go in 5-minutes again

[fossil cobalt]

Sounds good lol

[grand shuttle]

i like licking the salt

[paper steeple]

!banappeal

[marble mantle]

Hey, @paper steeple

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[wicked night]

Server being ass again US main

[wispy dirge]

Care to elaborate?

[silk coral]

so um im confused on why im in queue if i have vip

[near halo]

may i speak to an administrator

[willow jasper]

i need speak to a admin

[wispy dirge]

<@&415898423460626432>

[wispy dirge]

What can we do to assist you?

[willow jasper]

me

[wispy dirge]

@willow jasper what can we do to assist you?

[willow jasper]

im ban for hacking but i dont hacking

[wispy dirge]

?appeal

[marble mantle]

Hey, @willow jasper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[wispy dirge]

Please start with our appeals process.

[willow jasper]

ah ouais chaud

[wicked night]

@wispy dirge can't go out with any guns cuz we keep lagging and disconnecting

Packet flood tick. Lost kits cuz we lagged out right before a fight. Its so shitty

[wispy dirge]

Server?

[wicked night]

US main. Like pls just roll back 3 mins

My group doesn't wanna play anymore cuz the last 2 days, it's lagging every hour at the very least. I had 12k ping earlier. We can do something for 5 mins and when we are in a fight, server lags again and we lose shit

[little garnet]

TOP OF THE LINE

[willow jasper]

i can do your appeal

[drowsy stag]

can someone unban me ive never played on the server and i am banned

[wispy dirge]

?appeal

[marble mantle]

Hey, @drowsy stag

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[wispy dirge]

Please follow the appeals process.

[drowsy stag]

i appealed awhile ago

[drowsy stag]

i appealed 4 days ago and talked in vc with staff and have recieved no help i cant even use my vip that i bought

[forest urchin]

was it denied?

[drowsy stag]

no i got no response

[forest urchin]

have you logged in and checked recentely though

[near halo]

may i speak with an administrator

[forest urchin]

whats up?

[near halo]

a ban. ive appealed already

[forest urchin]

sorry but gotta wait like everyone else then, they can take up to 1-3 business days

[near halo]

its been denied but 80+% of my hours are on that server, ive bought vip atleast 4 times. I would never even consider cheating in the server. They can check my discord messages and pc or whatever I just want unban

[forest urchin]

sorry but decions are final, if it was denied then it was denied

[royal knoll]

donator role its mean u have vip?

[forest urchin]

yessir

[royal knoll]

how i can get this role? i have vip last 2 month

[forest urchin]

/auth

[marble mantle]

Hey, @royal knoll

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[forest urchin]

try that and then dm and admin if it doesnt work mine didnt so i had to dm admins to get it

[royal knoll]

i need to go on server?

[forest urchin]

just dm an admin lol

[royal knoll]

i mean its say on site type /auth in game)

[forest urchin]

just dm an admin your fine

[proven urchin]

could i maybe get an admin on the 3x us?

at dome the recycler is in the wall and practically un-usable. L13 if you need that.

[forest urchin]

/ticket

[marble mantle]

Hey, @proven urchin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[silk coral]

so i get charged for vip but dont have ti

[mint cedar]

it takes a couple mins to activate, atleast for me

[silk coral]

no like i have monthly

[mint cedar]

when did u buy?

[silk coral]

the 1st of every month

[magic pagoda]

how do I check my pending ban appeals ID: 76561198367727977

[mint cedar]

https://bans.rustoria.co/

[magic pagoda]

thanks, make a new appeal, great answer

[mint cedar]

look at that, it tells u if it was denied

[magic pagoda]

it doesnt? just tells me to make a new one

[mint cedar]

then make a new one

[magic pagoda]

dont seem to be banned? tf? wasn't I supposed to get a dm from the bot or smth

[mint cedar]

idk

[magic pagoda]

guess I got unbanned ig

[royal knoll]

any admin?

[wispy dirge]

Whatcha need bud?

[icy viper]

can i play vanilla main/long as a trio?

[mint cedar]

i need a admin or mod

[royal knoll]

@wispy dirge i need auth my acc

[unreal oxide]

i need a admin or mod

i found a ban evader on ur sever i have his name itsQ1Q1Q1Q1 i ahavbe screenshots!

[mint cedar]

@wispy dirge

[unreal oxide]

SHUT UP THIS IS MORE IMPORTNAT

[mint cedar]

ok

[wispy dirge]

Which account?

[wispy dirge]

What can I dofor you?

[wispy dirge]

?ticket

[marble mantle]

Hey, @unreal oxide

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[unreal oxide]

/ticket

[marble mantle]

Hey, @unreal oxide

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[unreal oxide]

so silly i dont wanna log on rust!

[mint cedar]

can i talk to u in a vc

[near halo]

whats the team limit for the 10x

[royal knoll]

@wispy dirge my acc steam and discord i did /auth in game i linked my discord and steam acc but still dont have role

[sudden wigeon]

/ticket

[marble mantle]

Hey, @sudden wigeon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[hearty cloak]

/ticket

[marble mantle]

Hey, @hearty cloak

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[hearty cloak]

any like direct way to message admin who will reply quickly because we lost raid from it

[quartz sleet]

/ticket

[marble mantle]

Hey, @quartz sleet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[split ember]

/ticket

[marble mantle]

Hey, @split ember

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[stable crest]

<@&274971100184576010>

[stiff urchin]

!banappeal

[marble mantle]

Hey, @stiff urchin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[rose void]

why every time i load into the eu 10x nobps it say " couldn't download level " ?

<@&393554009799000064>

[wispy dirge]

?Mapfiles

[rose void]

where do i find them

[wispy dirge]

?mapfiles

[marble mantle]

Hey, @rose void

If you are received the Disconenction message World File Mismatch error
then follow this step:

Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

[rose void]

i cant find it in there

[urban sleet]

so

is there any rules saying i can't self promo my twitch in game chat?

i can't find the /rules

[tough bane]

Check if you can find your Rust folder.

[tough bane]

You are allowed to post a link to your twitch account here and ingame as far as you are streaming Rustoria Content.

[near halo]

us 10x no bps 2 different clans cross teaming

[languid crater]

<@&274971100184576010> is there a ban for adding a person to groups, changing passwords and giving loot to his clan?

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[stuck pier]

/ticket

[marble mantle]

Hey, @stuck pier

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[stuck pier]

<@&274971100184576010> how do i make an unban appeal?

[hot tundra]

Cheater online in 10x eu
Just got banned

[stuck pier]

<@&274971100184576010> how do i make an unban appeal?

[marble mantle]

Hey, @stuck pier

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[stuck pier]

@near halo

but it says im banned on rustoria 10x EU

[tough bane]

When did you got banned? @stuck pier

[stuck pier]

I cant remember

[tough bane]

What message do you get while trying to join one of our servers?

[tough bane]

Hm ok, Ill ask one of our admins. Can you send me your steamid please. (Starting with 7656119....)

[stuck pier]

sure

[tough bane]

?steamid @stuck pier