#support

1 messages · Page 1427 of 1

unique comet
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no, id be fine if it was warranted

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nobody is really mad here, id just rather play on servers that dont ban me for no reason and hang me out to dry

vestal geyser
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i got banned because my friend found a hole in a rock and kid a kid and our entire team got baned we have main this server for like 4 wipes to lol everyone had vip

silent holly
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youdidnt get banned for no reason, be more careful when accepting bases from random people, we arent "hanging you out to dry" we are telling you the reason you were banned and i have explained it multiple times. its 3 days dude.

unique comet
#

im really unsure as to why an automated ban cant easily be overturned as its clearly a false positive

vestal geyser
#

chris how is that 2 weeks ban

silent holly
unique comet
#

you think your automated system actually caught me teaming dude? i explained the situation to you and you seemed to understand that it was just an odd case of me using an empty base to distract an enemy

silent holly
#

xav wdym

vestal geyser
#

i got banned because my friend found a hole in a rock and kid a kid and our entire team got baned we have main this server for like 4 wipes to lol everyone had vip

silent holly
#

are you with wintersmoon

vestal geyser
#

yes

silent holly
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well an admin responded and akready explained to your friend why you were banned, he didnt just find a rock with a hole in it, he used it to kill people and exploit it, which resulted in a ban

unique comet
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dude id move to general as soon as you give me a good reason as to why this instance of 4 people being authed on an empty base that contained nothing but a hammer and chest is such a big deal, i was running up to kill him with an l9 as i got banned

vestal geyser
#

ya but that should be just him no we got none of the loot

unique comet
#

how was i teaming with someone i was about to kill, just because your system normally works to catch teamers doesnt mean it cant create false positives

fossil igloo
#

You are banned till force wipe.

silent holly
silent holly
unique comet
#

you've never heard of throwing a log to distract someone? thats what i did but i used an empty base and a key code to distract someone so i could set up on them with a gun from in my base

unique comet
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why would i move to general to ask questions about my ban?

vestal geyser
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ya i guess i just dont get how we have anything to do with that but have a good day

silent holly
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because you are repeating questions i already answered

unique comet
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or is this your way of telling me to stop asking questions about my ban because you are incapable of contacting a superior and asking them to reverse my ban as it was a false positive

silent holly
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wait the 3 days mate

unique comet
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explain how me giving a keycode to a guy in order to distract him qualifies as teaming, just because i tripped your dumbass teaming system doesnt mean im teaming

unique comet
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reply to your answer of this question as you claim youve already answered it, i must have missed it

thin sail
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admin

near halo
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adhd#8941 | 213672962946105344

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me and my team just got banned for nothing <@&274971100184576010>

orchid oyster
silent holly
near halo
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ok thanks

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:)))))))

near halo
marble mantleBOT
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Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

silent holly
#

thanks for notifying me!

thin sail
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Chris

silent holly
silent holly
#

we do not moderate voice chat, racism does not result in a ban anyways.

ivory fog
#

rules say no racism, but ok

silent holly
#

!vipissues @jolly anvil

marble mantleBOT
#

Hey, @jolly anvil

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

shell citrus
#

Sooo are the admins okay with some clan walling off outpost?

strong meadow
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Depends on the server.

silent holly
shell citrus
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Yes us main

silent holly
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well its vanilla rules so its allowed

shell citrus
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So now I have to climb over? Wow. That’s dumb

silent holly
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if we were to change the rules it wouldnt be vanilla.

shell citrus
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Sooo your vanilla server has outpost and bandit together and walling it off is okay?

strong meadow
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That's way different, it adds an FPS increase and is allowed by facepunch.

silent holly
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again, it is vanilla rules, also the reason the reason they are added together is what fizine said

bright ridge
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someone somehow put a base in a rock not a cave but a rock on eu 10x at E18 2500 hours never seen it idk how anyone even would I would assume some weird glitch,bug,etc

marble mantleBOT
#

Hey, @bright ridge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

silent holly
bright ridge
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just did

silent holly
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thanks!

strong meadow
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I need support, Groovy isn't so Groovy right now and needs some music. pepelovetoria

wispy dirge
strong meadow
still drift
#

Need support from a discord admin

tough bane
still drift
#

is it possible to dm

tough bane
still drift
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i can dm im busy rn just wanted to report somthing

tough bane
#

Sure dm me

blazing hamlet
#

any1 free to come support channel

thorny junco
#

hello

echo mason
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Need support from an admin

topaz trout
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^^^^

south karma
strong meadow
#

what's yalls issues? I might be able to direct you the right direction to help ya.

topaz trout
#

40 people just got banned for playing with a hacker

south karma
#

help

solar sleet
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help indeed

rare plover
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why are you playing with a hacker?

blazing hamlet
#

banned for possible playing with a hacker?

south karma
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HELP!!!!

topaz trout
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admin help

rare plover
#

what server?

strong meadow
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unfortunately I can't do anything for you guys since I'm not staff but you can appeal at https://bans.rustoria.co/ for the time.

small flame
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@topaz trout you guys got banned

topaz trout
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yes

rare plover
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which server?

topaz trout
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prob 100 other people did lmao

small flame
#

main'

marble mantleBOT
#

Hey, @tough bane

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

tough bane
#

?verify @echo mason

marble mantleBOT
#

Hey, @echo mason

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

shell citrus
#

@topaz trout you have to sit in the support waiting room. They most likely won’t lift it and You’ll be back on Thursday

south karma
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oh well we were done with the wipe was about giveaway loot

void canopy
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i linked my steam but its saying i still need to link it to access the shop

tough bane
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Should work then within the next 5 mins 🙂

blazing hamlet
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@shell citrus just need to make an appeal

void canopy
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yeah its still saying i only have discord linked, and that i need to link steam in order to access the shop

topaz trout
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-100 vips i guess

shell citrus
blazing hamlet
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told us to appeal when we went to support

tough bane
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Yes 🙂

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Would be nice if you can appeal 🙂

south karma
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😔

near halo
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!appeal @near halo

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

opaque igloo
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Is Rustoria 5x gonna wipe now?

open escarp
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Sad they unban an entire hacking group

wispy dirge
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Yes.

upbeat lodge
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Any In-Game Admins on right now?

tawdry jetty
upbeat lodge
#

Rustoria US long the train tunnel by airfield is super bugged teammate with full kit went down and basically fell through the world lol

upbeat lodge
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ty body has full kit on it lmfao

vocal crystal
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Rust+ not working for Rustoria eu main

wispy dirge
south karma
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@open escarp keep crying shitter

vocal crystal
near halo
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its working i have it in my phone

vocal crystal
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It works on other servers but not this one for me for some reason. Any ideas how to fix it?

near halo
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Idk never had this problem

unkempt marten
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cheater on zeus

marble mantleBOT
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Hey, @unkempt marten

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

queen hamlet
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I keep getting "discord auth failed" when trying to auth my discord

marble mantleBOT
#

Hey, @queen hamlet

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

queen hamlet
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I tried that, it doesnt let me auth my discord 😩

it also wont auth my youtube for some reason

near halo
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is there anyway i can get someone banned quicker then just ingame reporting him hes outisde launchsite blatantly cheating us

tawdry jetty
queen hamlet
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its been like 2 weeks man

tawdry jetty
near halo
queen hamlet
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matt do you know why the auth wont work? It literally redirects to a site saying "Error, Discord Identification Failed" after I authorise it. It's been like this for 2 weeks

tawdry jetty
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Have you tried using a different browser?

queen hamlet
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oh shit yeah

pulsar sinew
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!appeal

marble mantleBOT
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Hey, @pulsar sinew

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
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<@&274971100184576010> i need help in support call

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@near halo im back

thorn furnace
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does anyone else have a problem with youtube linking on rustoria.link? google doesn't let me link youtube to rustoria because it says it's unsafe

hollow cosmos
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!youtubelink

marble mantleBOT
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Hey, @hollow cosmos

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

thorn furnace
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thank you

near halo
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!appeal @near halo

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

split estuary
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Im I got banned from evasion. I've never cheated on rust. I borrowed an account about a week ago to a friend, could this be the reason?

marble mantleBOT
#

Hey, @split estuary

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

tawdry jetty
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@queen hamlet

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Verified now, glad what I DMed you helped.

queen hamlet
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yeees

brisk inlet
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Our mini despawned at oil and there was a restart so when we log on now we can't get back?

south ether
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Our mini despawned at oil and there was a restart so when we log on now we can't get back?

neat pumice
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The admins don't ever reimburse items or interfere in game in any way, so that heli is gone I'm afraid

cosmic crane
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admin their is a guy sleeping in outpost for a while and i kinda want his loot because its mine that he stole and he's just sleeping in outpost just to avoid me stealing back my loot so can i get it pls

tough bane
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😄

cosmic crane
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give pls

hollow cosmos
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@cosmic crane as Monologic said above, admins cannot interfere with gameplay or give items

cosmic crane
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yo my loot is in the safe zone and everytime i got get my loot a guy schoots me dead

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he is cheating or something its in the safe zone and he looted my body look

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he is cheating but he looted my body he cheat

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i was geard and i had semi and thompsen and hestole everything

onyx iris
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@real wolf you said once rust fixes going inside rocks i may be able to appeal again, do you think an unban will be even close to possible, im also just wondering but why was a first offence on a 5x server an instant perm not a temp without warning?

primal surge
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hi admin, I stayed at the police station, I needed help. server: rusoria.co 5x no bps

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@misty scroll

dusk oyster
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Kids ;/

primal surge
#

what ??

zealous kettle
zealous kettle
primal surge
#

I hit a game error at the police station

zealous kettle
primal surge
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I teleported to the police station and slept in a place with no exit. all my loot stayed there

zealous kettle
primal surge
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but it's a mistake I'm going to lose so much stuff for nothing

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have ss

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Do you want to throw from dm?

neat pumice
primal surge
short saffron
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i need support someone is pre fireing at my base

near halo
#

if you think someone is cheating F7 report and make a /ticket in-game

upbeat narwhal
#

yes

tough bane
#

Just for further information: F7 sends the report only to Facepunch. We would be happy if you guys send us in a report via the global chat command /ticket add so our admins can take a look at it earlier and may can take action against the player.

ripe surge
#

i'm trying to switch the discord account linked

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cause i linked the wrong one and i wanna boost this server for the kit

silent holly
silent holly
marble mantleBOT
hot tundra
#

I cant use /bgrade 3 in 10x can someone help please

spare widget
#

@hot tundra Wait 5 minutes and do /auth in-game please then try again

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If you're still having issues let us know but I just messed with some stuff on our end that may sort it out

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@ripe surge You should be fine to connect your discord account now

hot tundra
zealous kettle
sonic quiver
#

@zealous kettle can you team with people

spare widget
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@sonic quiver Which server?

sonic quiver
#

rustoria 5x solo duo trio these kids are teaming m11 bot right its over 3

spare widget
#

You're allowed to team if the combined members, counting online and offline of each group, are at the limit or below. So a duo and a solo can team on Trio

sonic quiver
#

yea but its over 3

spare widget
#

Yep, in that case the best thing to do is not call it out in chat and send in a detailed ticket in-game with /ticket add (your report)

sonic quiver
#

👌

ancient jay
#

/ticket

marble mantleBOT
#

Hey, @ancient jay

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

ancient jay
#

any admins that can help me out ?

spare widget
#

What do you need help with?

ancient jay
#

uhm can you dm me ?

spare widget
#

Sure, no problem

wise tangle
#

Any Admins that can help me out?

spare widget
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@wise tangle What's up?

wise tangle
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I would like to talk in DM

spare widget
#

Feel free to message me then blobthumbsup

wise tangle
#

Alr👍

worn tusk
#

Where do I need to write to freeze the VIP because I can't enter the game for 2 weeks and can I do this?

near halo
#

i have a ban evasion

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can i show like a hand cam to show im not hcacking or atleast know why i got banned?

spare widget
#

@worn tusk You'd want to message @balmy cypress about anything VIP related. I'd recommend DM'ing him with your Steam 64 ID and a summary of your situation/question. He'll always get back to you as soon as possible

void canopy
#

what

spare widget
void canopy
#

i just got banned for exceeding group limit

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but i was in a duo

ancient jay
#

zenzen look at dms

heady creek
#

hey how can i connect an admin? it seems like i got banned god know's how

unique dew
marble mantleBOT
#

Hey, @void canopy

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

void canopy
#

!appeal

marble mantleBOT
#

Hey, @void canopy

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

dawn willow
#

!support

onyx garnet
#

!appeal

marble mantleBOT
#

Hey, @onyx garnet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

vernal sentinel
#

if someone is game banned and playing with friends, do the friends get a ban for association ?

silent holly
vernal sentinel
#

no they got game banned but just happened to be playing with friends

silent holly
#

how old is the game ban

vernal sentinel
#

0 days

silent holly
#

then yes, if he has a game ban that is less than 180 days old he will be banned along with his teammates.

vernal sentinel
#

ok, the guy that got banned is name "whitechoc" and he was playing with hodis

marble mantleBOT
#

Hey, @vernal sentinel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

vernal sentinel
#

done, ty for your support

outer drift
#

/rules

silent holly
mortal zinc
#

where do i get a response when i send a ticket

vernal sentinel
#

do /ticket list in game

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and then open up f1 console and it will show your ticket/message history @mortal zinc

mortal zinc
#

lmao but i am banned

near halo
silent holly
marble mantleBOT
#

Hey, @mortal zinc

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

mortal zinc
#

i already did bozo

near halo
#

then u have just to wait for response of admins

pearl burrow
#

Correct

silent holly
#

thats not very nice

mortal zinc
#

where do i get a response discord/email?

pearl burrow
#

"If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status."

silent holly
#

if you are verified with your disc linked you will get a dm

#

yeah what ferg said

pearl burrow
#

what chris said

dire fossil
#

how can i create a ticket

near halo
#

bro theres legit people teaming on us plz admin help

hollow cosmos
marble mantleBOT
#

Hey, @dire fossil

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

rugged jackal
#

Weird Question, but there was a raid on US Vanilla Main on the group HG and was wondering if anyone had caught any footage? (apologies if this is not the place to ask)

hollow hornet
#

how do i get a update on my appeal

near halo
#

admin please help ticket id 319 on @gray pivot

unreal moat
#

ANY ADMINS ?

unique dew
#

No admin but maybe i can help

unreal moat
#

WE have hacker in the base he has god mod

unique dew
marble mantleBOT
#

Hey, @unreal moat

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

unreal moat
#

he is trying to go deep now he has god mod pls help

#

wtf ticke ?

grim rivet
#

Please may i have some help i got banned and dont rlly know why

unreal moat
#

admins?

dire fossil
#

/ticket

marble mantleBOT
#

Hey, @dire fossil

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

marble mantleBOT
#

Hey, @grim rivet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

unreal moat
#

admins

hollow flint
#

I NEED SUPPORT

#

<@&274971100184576010>

zealous kettle
hollow flint
#

spoofy i was using vpn and i think someone else gotten ban on it and now i cant play

unreal moat
#

i have hacker in the base with god mod

marble mantleBOT
hollow flint
#

i did so good on wipe and i dont want to wait so looong

near halo
#

@zealous kettle eu medium someone glitch rock N19

zealous kettle
#

Unbanned, reconnect in 5-minutes.

hollow flint
#

thank you ❤️

zealous kettle
hard sigil
#

are you allowed to heli bomb at outpost on the 10x eu?

sage spear
#

i need help

zealous kettle
sage spear
zealous kettle
marble mantleBOT
#

Hey, @sage spear

If you are received the Disconenction message World File Mismatch error
then follow this step:

Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

sage spear
#

is there like a video i can use to follow easier

unreal moat
#

ADMINS ARE YOU OK ?

sage spear
spark stump
#

could I get an update on my ban appeal please

hard sigil
dreamy jewel
hard sigil
unreal moat
#

ani mods on ?

#

or admins ?

glad onyx
unreal moat
#

can i jump in the room to speak

marble ibex
#

what do i get for booster kit

glad onyx
pearl burrow
#

!boost @marble ibex

marble mantleBOT
strong root
#

Im trying to cancel my subscription but i cant for some reason

pearl burrow
#

You just did 🙂

silent holly
#

i cant delete messages

crimson lily
#

i need help

silent holly
crimson lily
#

i died randomly and lost ak kit i can send vid if u need

silent holly
crimson lily
#

i died to a glitch...

#

that i had no control over

rotund oriole
#

can i get unban i had a alt game ban account 217 days ago

marble mantleBOT
#

Hey, @rotund oriole

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

deft sail
rotund oriole
#

i made one like 4 days ago and go no response

deft sail
#

ive had a ticket for fucking 3 weeks EAC is so slow

rotund oriole
#

@hollow cosmos

hollow cosmos
#

Yo

marble seal
#

@zealous kettle

rotund oriole
#

when i sign in and make an appeal it says im not an but i dont remember getting a response for being unban

crimson lily
#

can i get myy kit back

strong root
#

figured it out

hollow cosmos
rotund oriole
#

bro yes

#

and im in

silent holly
forest urchin
forest urchin
crimson lily
#

why

rotund oriole
#

i got ban 217 days ago for having a game ban

forest urchin
#

ill make one for you

nocturne trout
#

i got banned for scripting when i dont even have any scrips

marble mantleBOT
#

Hey, @nocturne trout

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

rotund oriole
#

of my current account or old

forest urchin
rotund oriole
#

yes

forest urchin
#

mmm then send me the banned one i suppose

#

are they both banned tho

rotund oriole
#

no my old account got game ban 217 days ago which got my main account (CURRENT ONE) ban on the server for alt gameban

crimson lily
#

i couldnt control what happened and i have a clip of it

forest urchin
#

and then send me the steam id of the ban evasion account

#

in dms

forest urchin
silent holly
forest urchin
#

or give compensation

silent holly
#

^

rotund oriole
#

zach do u get what im saying?

forest urchin
#

send me the steam id of both of them but specify which accounts are banned for

rotund oriole
#

how am i ban evading when i got ban for gameban alt and im no longer game ban

forest urchin
#

im confused on what your trying to say then?

crimson lily
#

he got alt banned even tho his main is not banned?

shell bronze
#

hes banned on a different account

forest urchin
#

yeah i know what he means now he dmd me

viral tangle
#

yo can i get unbanned

forest urchin
marble mantleBOT
#

Hey, @viral tangle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

viral tangle
#

i did

coral crane
#

/appeal

marble mantleBOT
#

Hey, @coral crane

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

robust edge
#

hey

maiden dagger
#

/ticket

marble mantleBOT
#

Hey, @maiden dagger

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

<@&274971100184576010> can i get some help?

spare widget
#

@near halo What's up?

near halo
#

@spare widgetsent you a dm

proven urchin
#

can you guys move wipe to 3 hours earlier? for the 3x us

rose pumice
#

any admin can help me?

silent holly
#

?ticket @rose pumice

marble mantleBOT
#

Hey, @rose pumice

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

proven urchin
#

what do i do from here to apply?

#

please ping me if you respond

silent holly
proven urchin
#

yes

#

oh i did it again and it brought me to a different page

delicate pond
frank jewel
#

/ticket

marble mantleBOT
#

Hey, @frank jewel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

marble mantleBOT
#

Hey, @delicate pond

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

delicate pond
#

already did he just got banned les go

silent holly
delicate pond
#

u gonna disclose where his base was?

zealous kettle
#

We don't disclose that type of information- you'll need to find it yourself.

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

delicate pond
#

thats some cringe spoofy lol

jade willow
#

/ticket

marble mantleBOT
#

Hey, @jade willow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

silent holly
jade willow
#

So we're getting admin abused on

#

Placing land mines in our base

silent holly
#

im sorry you feel that way

zealous kettle
solar thicket
#

where do i go to apleal false ban

jade willow
#

none of us have land mine bp and theres landmines all over our base on the 5x

silent holly
#

which 5x?

slender wraith
#

id like to report someone

#

/ticket

marble mantleBOT
#

Hey, @slender wraith

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

spare matrix
#

the shop in game just says checking master server

slender wraith
#

this is so stupid i wanna report a cheater but im not in game anymore

crimson lily
#

is there those drone things on this server

forest urchin
crimson lily
#

where i havent played in a while

forest urchin
#

outpost/bandit

slender wraith
#

zach how do i report a cheater in the discord

forest urchin
#

cant /ticket in game

spare matrix
#

zach the shop just says checking master server

forest urchin
marble mantleBOT
#

Hey, @spare matrix

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

spare matrix
#

i dont want to report a cheater I just want to access the shop

forest urchin
#

yeah /ticket too

#

for bugs

slender wraith
#

so stupid u have to be in game to report a cheater...

forest urchin
near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

tepid silo
#

I need a mod someone is teaming on us 3x

#

I have screenshots

marble mantleBOT
#

Hey, @tepid silo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

tepid silo
#

/ticket

marble mantleBOT
#

Hey, @tepid silo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

tidal eagle
#

/ticket

marble mantleBOT
#

Hey, @tidal eagle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

tidal eagle
#

!ticket

marble mantleBOT
#

Hey, @tidal eagle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

!appeal @elfin umbra

#

?appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

?appeal @limber leaf

marble mantleBOT
#

Hey, @limber leaf

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

sterile yew
#

?appeal @sterile yew

marble mantleBOT
#

Hey, @sterile yew

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

@near halo the ego got to go not staff like!

near halo
#

I’m getting harassed by a trial administrator

rose lance
#

Actually I'm getting harassed

near halo
#

So this is a need for support

dreamy jewel
near halo
#

Doesn’t matter it’s staff harassment I’m scarred of him

near halo
#

After he lost to my friend in a 1v1 he said he would touch me

#

I’m taking this to ryanjd

#

Can’t need immediate support

#

Not Rustoria, go to ukn for that

#

I’m getting harassed? Is this not in need for support?

near halo
stoic creek
#

can I get support

near halo
near halo
#

<@&274971100184576010> why is a group still not banned if one of their members got banned?

#

this guy was in their group and roaming/roofcamping with them

#

and theyre still on the server <@&415898423460626432>

neat pumice
#

Association bans are dependent on the circumstances of the case which neither you nor I are aware of. However, if you feel a mistake has been made, or the admin has missed something, you should make a ticket in game via the /ticket command and an admin will respond to the ticket once it has been reviewed 🙂

near halo
#

my group all got banned for a wipe association for last wipe when we picked up a new guy and he turned out to be cheating

#

and now theres another group, that has a cheater that got banned. and they dont get association? wtf kinda messed up shit is that

#

i pay to support this server because it usually does a good job hackers and now this?

neat pumice
#

Whatever the case might be, these cases are not reviewed in discord, please make a ticket in game heartoria

near halo
#

well then can they get on it

neat pumice
near halo
#

please explain how a group that none of which has more than 200 hours on rust, or a steam level higher than 2. and that already had 2 members from their group banned for cheating are still on the server 🙂

#

but my entire group was banned for a wipe when a guy that joined us got banned for hacking after playing with us for less than hour and i wasnt even on for it 😄

dreamy jewel
#

they are probably just too good, when i joined minecraft bedrock on pc i got banned for hacking because pc op it happens monkas

obtuse gazelle
#

1

marble ember
#

I still haven't heard anything from anyone and I submitted a ticket 3 days ago

mellow tundra
vocal night
#

/ticket

marble mantleBOT
#

Hey, @vocal night

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

vocal night
#

/ticket

marble mantleBOT
#

Hey, @vocal night

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

dark dust
#

Hello, can I ask how long US 5x Trio Nobps will take to reboot

raven mist
#

Should be up and running ^^

marble ember
#

I dont have the ID of the ticket and I was banned from all rustoria servers it don't matter witch one I try loading in kickes me and says I'm scripting lmao 🤣

#

Not sure what server decided ban me either

neon wren
#

so just a quick question i was on the us 5x and some kid was being hella toxic after killing him a few times he came to raid us and we killed him taking his boom and using it to raid him back when we started raiding he started to take his items in tc and crafted a bunch of useless shit like shop fronts and shit to waste his tc ik people despawn their loot and such but wasting matterial by crafting a load of crap ?? is that even allowed ?

glad onyx
marble ember
#

i cant see that message you sent me surge

glad onyx
#

What message?

marble ember
#

it was about rules or something

#

either way i know all the rules just would like be unbanned been waiting on someone respond too my ticket anyway you can help

glad onyx
#

I cannot help with that sorry you will have to wait for someone higher up to have a look. Is there anything else I can help you with while you wait?

marble ember
#

no ill just wait and see what they gotta say will someone message me if im unbanned

glad onyx
#

I’m not sure how it works as I don’t manage it. But they will most likely respond back to you in the ticket

spare widget
#

@neon wren That’s completely allowed

marble ember
#

alright well thanks

spare widget
#

@marble ember Post your Steam 64 ID and we can check on it, will be something like 765611038382928

marble ember
#

i just checked my appeal and their saying its final

#

and denied when i never cheated

spare widget
#

Glad you at least have a response and don’t need to wonder. Bans don’t happen lightly. Sorry it’s not the news you were looking for but I hope you have a good day otherwise

marble ember
#

yea what waste my time on this server all too get banned for no reason like are you guys serious right now u need better admins cause i can prove i dont script its just sad see this server go peace

#

banning someone for just being good is just crazy

spare widget
#

I get that you’re frustrated. The truth is the admins are actually great here and a ton goes into everything behind the scenes. I would highly doubt you’re banned for no reason.. but yep, take it easy :/ I can assure you that you’re not banned for being good. We have tons of very skilled players who have no problem enjoying the servers every month.

stoic creek
#

May I get support?

spare widget
#

@stoic creek Just a minute please, not at the PC

marble ember
#

no it is ban for no reason cause no admin will even talk too me or even let me prove i dont hack nobody talked too me about this problem and i never got 1 warning i never used cheats on your server i even payed for vip on this server just get banned for no hacks like

stoic creek
#

@near halo was banned for 2 days. requesting to remove the ban. i rolled up chat, cam was first to respond unless some1 else can help idk

raven mist
#

Whats your steamid, lemme take a look ^^

marble ember
#

76561199067994516

#

their that my steamid

raven mist
#

I was actually talking to @stoic creek , Sorry seeya2k

spare widget
#

Sorry but there’s no warning for cheaters @marble ember nor will paying for VIP exclude you from the rules as we don’t allow cheating on the servers obviously... we have a policy of not going in-depth about proof of cheating so it doesn’t make it easier for the individual to evade detection next time, which should also be obvious. Just again, those bans don’t happen lightly at all. Would just recommend not cheating and hopefully you find somewhere else to play that you enjoy.

marble ember
#

oh dang ill prove im not hacker #freelurlene#2

#

wtf im not cheating lol omg

stoic creek
#

Infinitetimes2x I was banned last nighnt exceeding 3 man, out 3rd was offline and I forgot to take him outr of group. I was being frinedly with a solo start and passed him some loot when we were being countered cause him base was very close. and door codes to a base I raided. well passed the loot when we killed the counterers

marble ember
#

my steam has 0 bans on record lmao call me hacker

raven mist
#

@stoic creek Please post me your steamid here, so i can take a look

#

!steamid

marble mantleBOT
stoic creek
#

Yes Infinitetimes2x is my steam ID

raven mist
#

Get it from the link above your message ^^

stoic creek
#

Sir my ID is Infinitetimes2x

#

Is this ok?

spare widget
#

He was asking for your Steam 64 ID which is something like 76561193001939031

#

Yours is 76561198216625947

raven mist
#

Unbanned @stoic creek make sure you don't give someone door codes or tc / sleeping bags whenever giving a base away if you are already 3

stoic creek
#

ok, i understand.

#

76561199063108676 Is my buddys id, we were both banned for the same reason, may you appeal is aswell?

spare widget
#

@stoic creek Shenzyyy already took care of your friend as well 🙂 Should be good in about 5-10 minutes to connect once the system processes

stoic creek
#

Thank you boys for the support. appricated.

indigo estuary
#

all the skins show up i select one but it wont actually let me use it

glad onyx
honest wedge
#

hello i need help. im banned for hacking and i dont know why? ive never hacked or flyhacked or smth like this...i play with geforce now - is it a reason for banning me?

near halo
#

why is the rustoria 10x taking so long to wipe :

glad onyx
#

!banappeal @honest wedge

marble mantleBOT
#

Hey, @honest wedge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

main hedge
#

why isent 10x Eu up yet its been a 1hr

night shuttle
#

Is there a admin on? I assume 'exploiting' is banned on rustoria servers yeah?

#

ie- building inside rocks

dark radish
#

You are correct

night shuttle
#

if a admin can msg me, i can explain whats happening then- a ticket wont work really, otherwise i would do that

raven mist
#

dm me @night shuttle if you see someone exploiting

whole ferry
#

i bought vip for main thinkin it was for long any way i can refund that?

dark radish
#

He can also transfer it if that would work for you (if stock is available)

coral jackal
#

I sent a request to remove my ban but i got denied. I don`t even know what i did to deserve a ban.

#

Can an admin at least tell me why i was banned.

pale wasp
#

why is rustoria eu medium lagging?

wheat badger
#

need support cos there is a cheater

#

i have evidence

hollow cosmos
marble mantleBOT
#

Hey, @wheat badger

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

keen turtle
#

/ticket

marble mantleBOT
#

Hey, @keen turtle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

wheat badger
#

ye but he needs to be gone asap cos he is double jumping and killing us all

keen turtle
#

/vip

#

how do i transfer vip ?

wheat badger
#

are any mods on @balmy cypress @spare widget

pearl jasper
#

Hi so I'm a duo player I found this guy who my friend got off completely leaving me solo and this guy took over base I was just going to take some shit and I got banned MIND YOU IM A SOLO SINCE MY FRIEND SAID he's not playing anymore

#

I have got WRONGLY BANNED I AM HERE TO HAVE FUN I am not a rule breaker at all please help

keen turtle
#

/appeal

marble mantleBOT
#

Hey, @keen turtle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

wheat badger
#

@raven mist @zealous kettle @misty scroll

keen turtle
#

@pearl jasper appeal

raven mist
#

@wheat badger@wheat badger@wheat badger

pearl jasper
#

I got wrongly banned im not lieing

raven mist
wheat badger
#

i need support cause blatent cheater in 10x eu

#

i have a clip of him flying , he is just gonna keep taking our kits , the bans are too slow

raven mist
#

Make a ticket ingame and we"ll look into it asap 🙂

#

Feel free to send me the clip, ill look into it

wheat badger
#

i can screenshare the clip in discord

#

but it is too large to send , i have made a two tickets aswell and my clan has aswell

pearl jasper
#

/appeal

marble mantleBOT
#

Hey, @pearl jasper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

raven mist
#

Alright, i"ll look into it. Be a little patient please ^^

wheat badger
#

okay

pearl jasper
#

If I sign into appel a ban DOESNT THAT GIVE THRM ACCESS TO MY STEAM ACCOUNT WHY WOULD I WANT TO A LOSE MY ACCOUNT OR B GET HACKED YOU CAN DO ANYTHING THEY WANT 🤣😭🤔😪

proven urchin
#

how would I know if i get accept as mod or not? id like to know when its declined xD

near halo
misty scroll
pearl jasper
#

Well fuck how do I change this! I can't lose this

#

This account is years in making I don't want to get hacked do I change my account details

misty scroll
#

You are not going to lose your account by signing in to the website, we get none of your credentials as it redirects you to Steam when you sign in.

#

It's essentially just sending you to Steam when logging in, then back to our site afterwards.

pearl jasper
#

Oh thank God okay whewww mo offense but idk anyone so I thought you could do whatever you wanted with my account

near halo
misty scroll
pearl jasper
#

Well I just clicked on the appeal so as long as yall not playing no games it should be good right??

misty scroll
#

We do not get access to your credentials at all, that is all handled by Steam and we will never have access to your account.

pearl jasper
#

Good for know

mental fern
#

how do i get the steam kit

#

i joined the group but i cant /auth

glad onyx
#

!auth @mental fern

marble mantleBOT
#

Hey, @mental fern

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

mental fern
#

/auth

marble mantleBOT
#

Hey, @mental fern

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

proven urchin
ruby pecan
#

how do i verify my accaunnt

hollow cosmos
#

/verify

marble mantleBOT
#

Hey, @hollow cosmos

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

azure shadow
#

when does us main wipe

atomic radish
#

Are different groups allowed to roam together as long as theyre not exceeding group limit on Zeus US

near halo
#

type /rules to see the rules for the specific server that you are playing - different groups are allowed to team with each other as long they don't exceed the group limit at any given time

proven urchin
#

idk if i should tell anyone about this but i really want to lmao wc

wraith plover
#

how to make ticket?

#

got a ban for something i cant control

strong meadow
marble mantleBOT
#

Hey, @wraith plover

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

plain ledge
#

is there someone I can talk to to get unban?

#

I waited 90 days and made a new acc

near halo
marble mantleBOT
#

Hey, @plain ledge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

wraith plover
#

my dis is being buggy can u drag again?

unique dew
#

!ticket

marble mantleBOT
#

Hey, @open escarp

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

tough bane
#

Hey @open escarp, in the future make sure to not call out any players here nor ingame. Would be nice. Thank youi

open escarp
#

waiting forever for something to happen waiting...

tough bane
open escarp
#

yeah all 4 of us did... 2 hrs ago

onyx violet
#

!ticket

marble mantleBOT
#

Hey, @onyx violet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

onyx violet
#

how do i appeal

silent holly
marble mantleBOT
#

Hey, @onyx violet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

silent holly
#

already taken care of

#

i am gonna have to delete this message tho

proper dawn
#

<@&274971100184576010> <@&415898423460626432> there's a huge hole in the ground by our base you can shoot through and the other side can't even see it

marble mantleBOT
#

Hey, @proper dawn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

proven urchin
silent holly
#

it shows the server

proper dawn
#

can we use it?

proven urchin
silent holly
#

you can type in the server code and join it so i have to delete it unfortunatly

zealous kettle
proper dawn
#

z18 us main

silent holly
#

thanks for notifying me

proper dawn
#

so we can't use it?

zealous kettle
#

No you cannot use it.

proper dawn
#

dang

zealous kettle
#

Thanks for letting us know!

molten acorn
#

/ver

#

/ticket

marble mantleBOT
#

Hey, @molten acorn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

silent holly
#

!vipissues @molten acorn

marble mantleBOT
#

Hey, @molten acorn

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

nimble grove
#

/ticket dawn.swagmp5 it says world file mismatch RTG3.0.4HDRPv12

marble mantleBOT
#

Hey, @nimble grove

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

marble mantleBOT
#

Hey, @nimble grove

If you are received the Disconenction message World File Mismatch error
then follow this step:

Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

stuck arrow
#

how do i send a ticket i got a teaming clan 3 of em right now coding locks for each other

marble mantleBOT
#

Hey, @stuck arrow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

normal nova
#

!ticket

marble mantleBOT
#

Hey, @normal nova

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

stuck arrow
#

cant get screens my multi monitor system wont record the screen rust is on

#

this server has auto auth for clan mates right so they wouldnt need to be coding doors if they were a clan

bright ruin
#

i need support

silent holly
near halo
#

Is large oil on USA trio 5x not working? it’s been over 45 min and still haven’t respawned

silent holly
#

!ticket @normal nova

marble mantleBOT
#

Hey, @normal nova

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

silent holly
#

!ticket @bright ruin

marble mantleBOT
#

Hey, @bright ruin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

bright ruin
#

/ticket

marble mantleBOT
#

Hey, @bright ruin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

proven urchin
#

please turn off the 1 minute slowmode in #general , its very annoying when im just trying to chat.

proven urchin
#

the discord.

silent holly
#

its 1 minute because people were heavy spamming the chat

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

toxic spoke
#

Wtf

lucid hamlet
#

/ticket

marble mantleBOT
#

Hey, @lucid hamlet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

lucid mountain
#

website down?

near halo
#

yes

hollow compass
#

Its tuesday steam is probably down for maintenance at this time. Will look into it

#

Yep - steam is down for maintenance rn

marsh coral
#

HELP I HAVE BAD MAN ON MY HANDS

silent holly
marble mantleBOT
#

Hey, @marsh coral

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

marsh coral
#

I DID ALLL JOIN SUPPORT

#

<@&393554009799000064> help me

neat pumice
#

What's up? 🙂

marsh coral
#

zen zen spoofy lorie even kyle ANYONEEE

#

well

lunar rain
#

I joined the steam group, but the game is telling me I have not

marsh coral
#

he is a suspected cheater he has a 25 kill stream hasnt taken 1 damage i think hes godmode and aimbot, also shooting through walls i made ticket and everything

neat pumice
marsh coral
#

oke

neat pumice
neat pumice
dusty iron
#

is the website down

near halo
clever kettle
#

anyone gonna join i need some help

near halo
clever kettle
#

my ban timer expired and im still banned

near halo
marble mantleBOT
#

Hey, @clever kettle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

clever kettle
#

already did

#

my friend got banned same day hes on it rn except me waiting on me

near halo
#

asap admins will check it

clever kettle
#

gr8

#

i appealed day this happened, i appealed again admin can someone help

#

<@&274971100184576010> i need some help here pls

storm current
#

where do i go to transfer vip?

silent holly
marble mantleBOT
#

Hey, @storm current

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

static compass
#

Blatant hacker on rustoria 5x Trios

storm current
#

ty

hollow cosmos
bright ruin
#

how do i see if my ticket was seen

marble mantleBOT
#

Hey, @clever kettle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

molten acorn
#

Do you have an idea how long ima have to wait for this vip transfer its been 4 hours now

strong meadow
molten acorn
#

well do you have an idea on how long it typically takes?

strong meadow
#

Well Luke is a human with a normal human life so you just gotta be patient

urban void
#

using the hdrp to be in a rock to kill people is bannable right?

urban void
#

i just submit a ticket of a 5 man doing that on zeus

near halo
#

how will i know if my staff application got accepted/declined?

strong meadow
#

You'll get a message in regards to it.

near halo
#

Like a DM?

strong meadow
#

Yes

scarlet meadow
#

When does the US zues 5x BP wipe?

near halo
urban void
#

Okay thank you! @spare widget

spare widget
#

No problem 🙂

modern axle
#

Any admins or mods on i can talk to?

near halo
modern axle
#

Is racism a bannable offense?

silent holly
forest urchin
white kiln
#

RTG - ARena 2 "pankaceked your mom"

#

full blatant esp + soft aim + 1 ms scripts please ban :)

marble mantleBOT
#

Hey, @white kiln

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
marble mantleBOT
#

Hey, @white kiln

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

white kiln
#

/ticket

marble mantleBOT
#

Hey, @white kiln

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

hi i just recived a temp ban after my game bugged out can someone plz explain what happened lol

cold bone
#

how do i unauthorize my discord

#

how

silent holly
silent holly
marble mantleBOT
neat bronze
#

some dude joined a channel and was showing his dick on cam. user ID 751964372338999377

cold bone
#

no, i mean i have this discord account authorized to my other steam, so how do i remove that

#

i need this discord acc to link to my new steam account

strong meadow
cold bone
#

oh ur right

#

other way around, got that

urban void
#

@spare widget would you be able to pm me letting me know what happens with my ticket when you get around to it, no rush but i'm getting off so i'm just curious if the evidence I provided was enough

wild bough
#

how do i get verified

silent holly
marble mantleBOT
#

Hey, @wild bough

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

wild bough
#

already did that way back

#

never got verified tho

silent holly
#

did you do it correctly?

wild bough
#

yea like everything but booster has a check

silent holly
marble mantleBOT
wild bough
# silent holly !unlink

yea lmao it is connected to my old discord that i lost sooo hope i can get my unlink soon just bought a kit

silent holly
#

!ticket @near halo

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

is there any way i could get admin server recording so i can make montage for my group

strong meadow
patent jacinth
#

/ticket

marble mantleBOT
#

Hey, @patent jacinth

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

olive wadi
#

EU Long down?

strong meadow
#

I'll check n see if it is for me

#

never mind, it's showing down

hollow hornet
#

can someone check my appeal

silent holly
#

how long has it been since you appealed?

hollow hornet
#

this is the third day and its going to be 4th day in 4 hours

silent holly
#

have you checked the status

hollow hornet
#

how do i check?

silent holly
#

well if it doesnt get reviewed in the next 30 minutes ill notify an admin

#

just sign in and see if it has been denied or not

hollow hornet
#

Alrighty Thank You! its telling me to logout so im assuming im logged in

small flame
#

my friend got banned for advertising

silent holly
marble mantleBOT
#

Hey, @small flame

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

spare widget
#

@hollow hornet Congratulations, you're unbanned. Thanks for your patience- please just stay within the rules and don't ever have an issue

hollow hornet
#

Thank You!

wild wadi
#

we got banned even tho we have 3 people im so confused

marble mantleBOT
#

Hey, @wild wadi

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

wild wadi
#

ot says im not banned

barren yew
#

can i get a conformation that this team has 6 people and not more and that they have crossed teamed on the 3x no bps??

marble mantleBOT
#

Hey, @barren yew

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

barren yew
#

i am not banned

silent holly
marble mantleBOT
#

Hey, @barren yew

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

fast flame
#

!appeal

marble mantleBOT
#

Hey, @fast flame

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

pearl jasper
#

I got banned but wrongly and it says make a new box wtf

marble mantleBOT
#

Hey, @pearl jasper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

peak zinc
#

!appeal

marble mantleBOT
#

Hey, @peak zinc

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

Yoo, i connected my steam and im in the group but its not connected on the website?

pearl jasper
#

Hey bot can I give me a real answer to my question no thanks

#

I cant see appeal it saying make a new ticket but I made one areadly wtf

latent gulch
#

/ticket

marble mantleBOT
#

Hey, @latent gulch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

latent gulch
#

i need admin help with vip problems

near halo
#

can i ge thelp with my question lol

latent gulch
#

can i dm u its personal

near halo
#

?

near halo
marble mantleBOT
#

Hey, @latent gulch

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

near halo
latent gulch
#

like dm him ?

near halo
#

i connected to the steam page, yet its not connected on the website so i cant access shop or anything although i follow almost all the other ones

near halo
#

the only one that didnt connect is steam although i did it first

near halo
#

i tried that, i didnt close my browser completely but i the websites

neat pumice
near halo
#

ok

neat pumice
# near halo ok

Your steam is linked, wait 5 mins and do /auth in game 🙂

olive wadi
#

Are the EU Long maps 100% generated, as I found a hole in the cliff that is blocked off by like 20 barrelts that can't be hit or destroyed it seems, I would like to know if thats just someone bug abusing or if like admins placed undestroyable items to prevent people from going in there or so

barren yew
#

omg there is a crazy blantant hacker on the us 3x no bps lol i put a ticket in his name is hacker man

near halo
glad onyx
barren yew
near halo
barren yew
#

can i do one in discord? to put the clip in

near halo
marble mantleBOT
#

Hey, @barren yew

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

olive wadi
barren yew
#

/ticket

marble mantleBOT
#

Hey, @barren yew

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

tough bane
#

@barren yew As @near halo said. We only provide a ticket system ingame. Therefor you need to upload the video somewhere and paste the link to it in an additional ticket.

#

^^ @barren yew read above

barren yew
#

ok

tough bane
#

Please upload it to youtube or streamable. That's the best way to ho there.

olive wadi
#

AC20 EU LOng

glad onyx
olive wadi
#

okey, any ideas on how to tell if those are destroyable or not?

tough bane
#

Just test it 🙂

#

But please if you can crouch under it there do not try to build or fight from there. We take bug abuse pretty serious here.

barren yew
#

having a teammate do it bc i got off

olive wadi
#

I mean i've thrown nades at it and hit it, but if they were placed from the inside it might not be damagable from the outside. I fully support admins blocking it off, as I don't plan to do anything shady down there, just would love to verify that no one is hiding stuff down there as there is 2 groups nearby that hide their loot somewhere at night

#

building is blocked right now as there is a base nearby, but might open it up to verify if I can place a sleeping bag there if so, they likely abuse the spot and else admins just did a good job, hope thats "okey" to try without beeing banned

raven mist
#

Its blocked by us to avoid exploiting indeed

tough bane
#

Ah ok, there we go 🙂 Thanks Shenzyyy

olive wadi
raven mist
#

If you feel like someone is abusing it, feel free to create a ticket about it and we'll take a look at it

olive wadi
#

think my mate already done that, he got some more questions as response and is waiting now for the response from the response or so 😄

magic pagoda
#

need support

tough bane
loud flare
#

I got a question. What stopps someone in outpost from sleeping with all their rockets and tc loot

#

cu thats what happened to me when I raided these guys mostly empty. I check clan find 4 peeps inside base and 10 min later i find last man in outpost...probs with everything good

tough bane
near halo
#

yo i need support

near halo
valid sky
#

Where can I find RMS discord

#

Or am I being bricked

tough bane
#

?steamid @near halo

marble mantleBOT
versed geyser
#

and u see the ak kid shooting the glass

tough bane
marble mantleBOT
#

Hey, @versed geyser

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

versed geyser
#

Nuclear already did but is taking long

tough bane
#

Yeah sorry about that but please be patient.

versed geyser
#

👍

torn torrent
#

can someone check my unlick request

tough bane
#

steamid?

void tartan
#

any staff around to speak?

tough bane
#

Did you create that via the website? Or was it an Discord unlink request?

tough bane
versed geyser
#

10x eu rustoria

tough bane
#

Thanks joining in

torn torrent
#

discord unlick on rustio.link

tough bane
torn torrent
#

i want change account steam

tough bane
#

I can create an unlink request there aswell. Need your discord that shall be removed, your steamid and the reason.

torn torrent
#

i just wanna change discord acc to my another steam account bc old steam acc not work

tough bane
tough bane
#

This is your old account?

torn torrent
#

no new

near halo
#

can i get help on 10x EU pleae, some bug abuser is inside a rock and killed me with an mp5 and is now thjere with an m2

#

i have clip of it for proof, i can also link steam account etc

near halo
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

onyx garnet
#

Any staff around

near halo
onyx garnet
#

I need to speak to them, my friend got randomly banned and we’re not sure why. She doesn’t have any brothers or sisters that would have an account on the same ip and she’s never hacked or had a vac ban on any game, shes played Rustoria loads and randomly tried logging in for wipe and got kickbanned

near halo
#

@near halohi

#

Hello

#

how do i get vip ?

onyx garnet
#

Willing to provide any help/evidence possible to prove anything really, anything we can do to get her unbanned.... we sent an appeal off but it got denied and we’re not sure why

near halo
#

was she using a VPN?

onyx garnet
#

I don’t think so but I believe someone must have got banned with a similar IP address etc

near halo
#

If u already made an appeal and its denied there Is nothing much to do

onyx garnet
#

Well that’s stupid isn’t it. Can we not open a ticket and speak to an admin etc?

#

Rustoria will come across hundreds of appeals every week, so it would be of nature to just assume it’s malicious and deny the appeal without speaking to someone first hand. That big grin, is why I have tried reaching out further to yourself and to any staff that are willing to help

near halo
#

I don't have paypal

#

@near halo

near halo
#

Payment stripe Is with Mastercard / visa

neat pumice
# onyx garnet Rustoria will come across hundreds of appeals every week, so it would be of natu...

Appeals are not denied lightly, each appeal is carefully reviewed by the admin who issued the ban to make sure there was sufficient evidence to do so. The discord support channel isn't consistently monitored by the admin team, since we have the dedicated ban appeal website. If your friend's appeal was denied, it was denied for good reason. Sorry to be the bearer of bad news, but there's nothing more we can do for you or her here in support. I understand that you might be frustrated with this response, but I hope you have a nice day 😊

near halo
#

where is the payment strip ?

onyx garnet
#

Monologic can I ask the reason for her ban

#

Or can you use your authority and get me in a ticket room with an admin or higher please. I just think it’s silly to have someone banned when they have never hacked, nor had a vpn nor had multiple accounts nor have brothers / sisters etc that would have computers and hack rust

neat pumice
#

What does it say on her disconnect?

onyx garnet
#

It said ban evasion I’m sure

near halo
onyx garnet
#

But she’s never had another account or i#joined on a different ip. Last week she was playing and it was fine. This week she’s banned for ban evasion??

#

For us then to question it and be told no we can’t help have a nice day. I wish you’d feel my frustration

summer oar
#

is this where i report hacker?

marble mantleBOT
#

Hey, @summer oar

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

onyx garnet
#

I think it would be more proffesional to drag me into a ticket room with other staff so we can talk...

#

@balmy cypress @raven mist can you be of help please?

neat pumice
#

I do feel your frustration, this is something we get from players frequently, but I trust that our admins do outstanding work, and that bans are not handed out for no reason, nor are appeals denied without fair review. It would be completely counter intuitive for us to do so!

raven mist
#

Whats your steamid @onyx garnet

onyx garnet
#

Well yes which is why I’m asking to speak to an admin to hear their fair review and to speak to me. My team play Rustoria and have done for a while. Not that donating gives me more power because it doesn’t, but we donate and play and shit ton. I don’t want to leave this server because of such a silly reason

#

It’s for my friend Amanda. I’ll ask her for it now, thank you

#

76561199131739644 @raven mist

raven mist
#

Alr! Lemme take a look

onyx garnet
#

Thank you, is it possible to put us into a room so i can add her too?

raven mist
#

Im at work myself, so thats not possible atm unfortunatly

onyx garnet
#

Thats fine, completely understandable. Am i able to ask that we speak after you finish work and are able please? we can wait until whenever and im not working today nor tomorrow so im flexible

raven mist
#

Sure ^^ ill be out in about 3 hours

onyx garnet
#

Perfect thank you. Just @ me

near halo
#

Hello! does any one in the support know if i am ip banned

near halo
#

he's currently at work have you made a /ticket in-game?

dreamy jewel
#

shenzyyy coming to the rescue

#

appeal site kinda trash

raven mist
#

@onyx garnet @mellow tundra

proven urchin
#

what does this mean?

tough bane
#

@proven urchin This error means that your connection to EasyAntiCheat back-end servers is not working so the game server cannot verify that you have EasyAntiCheat enabled and therefore disconnects you from the game server. First make sure that you launch the game from Steam and not from the game directory itself.

tough bane
proven urchin
#

ok

proven urchin
tough bane
#

Glad I could help you out heartoria

fleet spindle
#

so my dumbass got vip for the wrong server can i get it swapped

near halo
fleet spindle
#

tyty

near halo
#

is leaking dms doxxing?

#

no pictures involved but is it doxxing?

raven mist
#

Leaking dms?

south nebula
#

what was i banned for?

#

who can explain me?

south nebula
burnt dune
#

i have also been banned
this is my second week of having a pc so im quite new to the game i only have 38 hours on the game

near halo
marble mantleBOT
#

Hey, @burnt dune

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

versed geyser
#

@raven mist since when do you get unbanned for doxxing

ancient jay
#

is theire any admin i can talk 2 ?

near halo
#

did eu long crash?

hollow compass
near halo
#

yeah it is, weird

hollow compass
gritty gazelle
#

I got banned for going over the team group me and my teammate were duos we never have a quad and i feel like if u banned me for that i feel like ur talking about a naked that had a lot of farm on him and i picked him up and then after then was another guy we went the tree and then killed the other guy I dont know if the naked who farmed had a team but he back to base then we raiding chronic the naked was going in and i picked him up I dont know how that is going over team limit either he had a team we didn't know or we teamed with naked but we got banned

tough bane
gritty gazelle
#

holy sh u typed fast