#support
1 messages · Page 1427 of 1
nobody is really mad here, id just rather play on servers that dont ban me for no reason and hang me out to dry
i got banned because my friend found a hole in a rock and kid a kid and our entire team got baned we have main this server for like 4 wipes to lol everyone had vip
youdidnt get banned for no reason, be more careful when accepting bases from random people, we arent "hanging you out to dry" we are telling you the reason you were banned and i have explained it multiple times. its 3 days dude.
im really unsure as to why an automated ban cant easily be overturned as its clearly a false positive
chris how is that 2 weeks ban
alright well ive explained it multiple times, please move to #general
you think your automated system actually caught me teaming dude? i explained the situation to you and you seemed to understand that it was just an odd case of me using an empty base to distract an enemy
xav wdym
i got banned because my friend found a hole in a rock and kid a kid and our entire team got baned we have main this server for like 4 wipes to lol everyone had vip
are you with wintersmoon
yes
well an admin responded and akready explained to your friend why you were banned, he didnt just find a rock with a hole in it, he used it to kill people and exploit it, which resulted in a ban
dude id move to general as soon as you give me a good reason as to why this instance of 4 people being authed on an empty base that contained nothing but a hammer and chest is such a big deal, i was running up to kill him with an l9 as i got banned
ya but that should be just him no we got none of the loot
how was i teaming with someone i was about to kill, just because your system normally works to catch teamers doesnt mean it cant create false positives
You are banned till force wipe.
you were banned for assosiation
and i quote "Damn thats really unfortunate that your teammate fell multiple times into a rock and started killing people from there. To ensure it wont happen again all of you are banned until forced wipe" -hoppel
you've never heard of throwing a log to distract someone? thats what i did but i used an empty base and a key code to distract someone so i could set up on them with a gun from in my base
please move to #general
why would i move to general to ask questions about my ban?
ya i guess i just dont get how we have anything to do with that but have a good day
because you are repeating questions i already answered
or is this your way of telling me to stop asking questions about my ban because you are incapable of contacting a superior and asking them to reverse my ban as it was a false positive
wait the 3 days mate
explain how me giving a keycode to a guy in order to distract him qualifies as teaming, just because i tripped your dumbass teaming system doesnt mean im teaming
please move to #general last warning
reply to your answer of this question as you claim youve already answered it, i must have missed it
admin
adhd#8941 | 213672962946105344
me and my team just got banned for nothing <@&274971100184576010>
yeah like huuuh
ill help yall in a sec
?appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
thanks for notifying me!
Chris
whats up
did you need help?
we do not moderate voice chat, racism does not result in a ban anyways.
rules say no racism, but ok
that only applies to the in game chat
!vipissues @jolly anvil
Hey, @jolly anvil
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Sooo are the admins okay with some clan walling off outpost?
Depends on the server.
do u play vanilla
Yes us main
well its vanilla rules so its allowed
So now I have to climb over? Wow. That’s dumb
if we were to change the rules it wouldnt be vanilla.
Sooo your vanilla server has outpost and bandit together and walling it off is okay?
That's way different, it adds an FPS increase and is allowed by facepunch.
again, it is vanilla rules, also the reason the reason they are added together is what fizine said
someone somehow put a base in a rock not a cave but a rock on eu 10x at E18 2500 hours never seen it idk how anyone even would I would assume some weird glitch,bug,etc
/ticket
Hey, @bright ridge
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
best way to let an admin know is making a ticket
just did
thanks!
I need support, Groovy isn't so Groovy right now and needs some music. 
You need a roll to change the music.
yeah, admins got it
Need support from a discord admin
How can i may help you?
is it possible to dm
Sure or if you'd like hop into #368790610783764480.
i can dm im busy rn just wanted to report somthing
Sure dm me
any1 free to come support channel
hello
Need support from an admin
^^^^

what's yalls issues? I might be able to direct you the right direction to help ya.
40 people just got banned for playing with a hacker
help
help indeed
why are you playing with a hacker?
banned for possible playing with a hacker?
HELP!!!!
admin help
what server?
unfortunately I can't do anything for you guys since I'm not staff but you can appeal at https://bans.rustoria.co/ for the time.
@topaz trout you guys got banned
yes
which server?
prob 100 other people did lmao
main'
Hey, @tough bane
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
?verify @echo mason
Hey, @echo mason
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
@topaz trout you have to sit in the support waiting room. They most likely won’t lift it and You’ll be back on Thursday
oh well we were done with the wipe was about giveaway loot
i linked my steam but its saying i still need to link it to access the shop
Please leave the steamgroup and rejoin via the website https://rustoria.link/. Then do /auth ingame again.
Should work then within the next 5 mins 🙂
@shell citrus just need to make an appeal
yeah its still saying i only have discord linked, and that i need to link steam in order to access the shop
-100 vips i guess
Give it some time please.
yeah i tried that.... the admin wouldnt lift it. He said we could wait till next wipe
told us to appeal when we went to support
!appeal @near halo
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Is Rustoria 5x gonna wipe now?
Sad they unban an entire hacking group
Any In-Game Admins on right now?
What's up? If you'd like you can hop in the Waiting for Support channel.
Rustoria US long the train tunnel by airfield is super bugged teammate with full kit went down and basically fell through the world lol
Will take a look
ty body has full kit on it lmfao
Rust+ not working for Rustoria eu main
Are you getting an error?
@open escarp keep crying shitter
says "Server Offline, failed to get information from the server"
its working i have it in my phone
It works on other servers but not this one for me for some reason. Any ideas how to fix it?
Idk never had this problem
cheater on zeus
Hey, @unkempt marten
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
I keep getting "discord auth failed" when trying to auth my discord
Hey, @queen hamlet
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
I tried that, it doesnt let me auth my discord 😩
it also wont auth my youtube for some reason
is there anyway i can get someone banned quicker then just ingame reporting him hes outisde launchsite blatantly cheating us
Give it a few minutes and try it again, it takes some time. Make sure you're signing in and following the steps correctly.
its been like 2 weeks man
Using the /ticket command in-game is the fastest way to get a cheater banned.
If thats about reporting some do it through /ticket
matt do you know why the auth wont work? It literally redirects to a site saying "Error, Discord Identification Failed" after I authorise it. It's been like this for 2 weeks
Have you tried using a different browser?
oh shit yeah
!appeal
Hey, @pulsar sinew
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
does anyone else have a problem with youtube linking on rustoria.link? google doesn't let me link youtube to rustoria because it says it's unsafe
!youtubelink
Hey, @hollow cosmos
Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.
thank you
!appeal @near halo
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Im I got banned from evasion. I've never cheated on rust. I borrowed an account about a week ago to a friend, could this be the reason?
!appeal please @split estuary
Hey, @split estuary
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
yeees
Our mini despawned at oil and there was a restart so when we log on now we can't get back?
Our mini despawned at oil and there was a restart so when we log on now we can't get back?
The admins don't ever reimburse items or interfere in game in any way, so that heli is gone I'm afraid
admin their is a guy sleeping in outpost for a while and i kinda want his loot because its mine that he stole and he's just sleeping in outpost just to avoid me stealing back my loot so can i get it pls
😄
give pls
@cosmic crane as Monologic said above, admins cannot interfere with gameplay or give items
yo my loot is in the safe zone and everytime i got get my loot a guy schoots me dead
he is cheating or something its in the safe zone and he looted my body look
he is cheating but he looted my body he cheat
i was geard and i had semi and thompsen and hestole everything
@real wolf you said once rust fixes going inside rocks i may be able to appeal again, do you think an unban will be even close to possible, im also just wondering but why was a first offence on a 5x server an instant perm not a temp without warning?
hi admin, I stayed at the police station, I needed help. server: rusoria.co 5x no bps
@misty scroll
Kids ;/
What do you need help with?
Your body is most likely on the edge of the safe zone- so they were able to loot it and kill you when you stepped out to grab it.
I hit a game error at the police station
I need a little more information than that
I teleported to the police station and slept in a place with no exit. all my loot stayed there
Unfortunately we don’t recover / give back items lost.
but it's a mistake I'm going to lose so much stuff for nothing
have ss
Do you want to throw from dm?
spoofy already responded to you, we don't ever return lost items. You having screenshots of the loot is immaterial, we don't ever do it regardless of the circumstances. Hope you understand. Have a nice day 🙂
but items remain as bags. I can see your raifner from there
i need support someone is pre fireing at my base
if you think someone is cheating F7 report and make a /ticket in-game
yes
Just for further information: F7 sends the report only to Facepunch. We would be happy if you guys send us in a report via the global chat command /ticket add so our admins can take a look at it earlier and may can take action against the player.
i'm trying to switch the discord account linked
cause i linked the wrong one and i wanna boost this server for the kit
hop in waiting for support
!steamid
Hey, @ripe surge
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
I cant use /bgrade 3 in 10x can someone help please
@hot tundra Wait 5 minutes and do /auth in-game please then try again
If you're still having issues let us know but I just messed with some stuff on our end that may sort it out
@ripe surge You should be fine to connect your discord account now
Thanks
What do you need to be able to do /bgrade 3?
You’ll need to purchase VIP, donate.rustoria.co
@zealous kettle can you team with people
@sonic quiver Which server?
rustoria 5x solo duo trio these kids are teaming m11 bot right its over 3
You're allowed to team if the combined members, counting online and offline of each group, are at the limit or below. So a duo and a solo can team on Trio
yea but its over 3
Yep, in that case the best thing to do is not call it out in chat and send in a detailed ticket in-game with /ticket add (your report)
👌
/ticket
Hey, @ancient jay
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
any admins that can help me out ?
What do you need help with?
uhm can you dm me ?
Sure, no problem
Any Admins that can help me out?
@wise tangle What's up?
I would like to talk in DM
Feel free to message me then 
Alr👍
Where do I need to write to freeze the VIP because I can't enter the game for 2 weeks and can I do this?
i have a ban evasion
can i show like a hand cam to show im not hcacking or atleast know why i got banned?
@worn tusk You'd want to message @balmy cypress about anything VIP related. I'd recommend DM'ing him with your Steam 64 ID and a summary of your situation/question. He'll always get back to you as soon as possible
what
@near halo You'd want to visit https://bans.rustoria.co/ to submit an appeal
zenzen look at dms
hey how can i connect an admin? it seems like i got banned god know's how
!appeal
Hey, @void canopy
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!appeal
Hey, @void canopy
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!support
!appeal
Hey, @onyx garnet
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
if someone is game banned and playing with friends, do the friends get a ban for association ?
like they have a game ban and are playing or they got game banned while playing?
no they got game banned but just happened to be playing with friends
how old is the game ban
0 days
then yes, if he has a game ban that is less than 180 days old he will be banned along with his teammates.
ok, the guy that got banned is name "whitechoc" and he was playing with hodis
/ticket
Hey, @vernal sentinel
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
done, ty for your support
/rules
where do i get a response when i send a ticket
do /ticket list in game
and then open up f1 console and it will show your ticket/message history @mortal zinc
lmao but i am banned
if ur banned and want request for unban do !appeal
?appeal
Hey, @mortal zinc
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
i already did bozo
then u have just to wait for response of admins
Correct
thats not very nice
where do i get a response discord/email?
"If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status."
what chris said
how can i create a ticket
bro theres legit people teaming on us plz admin help
/ticket
Hey, @dire fossil
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Weird Question, but there was a raid on US Vanilla Main on the group HG and was wondering if anyone had caught any footage? (apologies if this is not the place to ask)
how do i get a update on my appeal
admin please help ticket id 319 on @gray pivot
#general #looking-for-group #vanilla would all be good places to ask.
ANY ADMINS ?
No admin but maybe i can help
WE have hacker in the base he has god mod
!ticket
Hey, @unreal moat
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Please may i have some help i got banned and dont rlly know why
admins?
/ticket
Hey, @dire fossil
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
!appeal
Hey, @grim rivet
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
admins
What's up?
spoofy i was using vpn and i think someone else gotten ban on it and now i cant play
i have hacker in the base with god mod
!steamid
Hey, @hollow flint
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
i did so good on wipe and i dont want to wait so looong
@zealous kettle eu medium someone glitch rock N19
Unbanned, reconnect in 5-minutes.
thank you ❤️
I'll come take a look
are you allowed to heli bomb at outpost on the 10x eu?
i need help
Whatcha need?
!mapfiles
Hey, @sage spear
If you are received the Disconenction message World File Mismatch error
then follow this step:
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
is there like a video i can use to follow easier
ADMINS ARE YOU OK ?
@zealous kettle
could I get an update on my ban appeal please
someone lmk
no you are not
k ty
How may I help?
can i jump in the room to speak
what do i get for booster kit
of course
!boost @marble ibex
Hey, @marble ibex
By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4
Im trying to cancel my subscription but i cant for some reason
You just did 🙂
i cant delete messages
i need help
whats up
i died randomly and lost ak kit i can send vid if u need
we do not replace/give lost items back
can i get unban i had a alt game ban account 217 days ago
?appeal
Hey, @rotund oriole
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
im still false game banned lol
i made one like 4 days ago and go no response
ive had a ticket for fucking 3 weeks EAC is so slow
@hollow cosmos
Yo
@zealous kettle
when i sign in and make an appeal it says im not an but i dont remember getting a response for being unban
can i get myy kit back
figured it out
have you tried to reconnect?
what do u need help with
if you just got banned give it 5-10 minutes
no sorry
why
i got ban 217 days ago for having a game ban
oh okay makes sense send me your steam id
ill make one for you
i got banned for scripting when i dont even have any scrips
/appeal
Hey, @nocturne trout
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
of my current account or old
so do you have 2 different accounts?
yes
no my old account got game ban 217 days ago which got my main account (CURRENT ONE) ban on the server for alt gameban
i couldnt control what happened and i have a clip of it
shouldnt ban evade lol but then send me the steamid of the original game ban
and then send me the steam id of the ban evasion account
in dms
sorry but we dont interfere with gameplay issues
ur loot will not be refunded
or give compensation
^
zach do u get what im saying?
yes i do
send me the steam id of both of them but specify which accounts are banned for
how am i ban evading when i got ban for gameban alt and im no longer game ban
im confused on what your trying to say then?
he got alt banned even tho his main is not banned?
hes banned on a different account
yeah i know what he means now he dmd me
yo can i get unbanned
/appeal
Hey, @viral tangle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
i did
/appeal
Hey, @coral crane
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
hey
/ticket
Hey, @maiden dagger
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
<@&274971100184576010> can i get some help?
@near halo What's up?
@spare widgetsent you a dm
can you guys move wipe to 3 hours earlier? for the 3x us
any admin can help me?
?ticket @rose pumice
Hey, @rose pumice
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Did you go through the link in #staff-applications
little ass kid speed hacking on the zues 5x heres his profile https://steamcommunity.com/id/alahskahffbbfd/
/ticket
Hey, @frank jewel
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
?ticket
Hey, @delicate pond
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
already did he just got banned les go
Lol
u gonna disclose where his base was?
We don't disclose that type of information- you'll need to find it yourself.
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
thats some cringe spoofy lol
/ticket
Hey, @jade willow
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
well thats not very nice
im sorry you feel that way
None of our admins abuse in any way- we aren't allowed to play any Rustoria servers.
where do i go to apleal false ban
none of us have land mine bp and theres landmines all over our base on the 5x
which 5x?
Hey, @slender wraith
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
the shop in game just says checking master server
this is so stupid i wanna report a cheater but im not in game anymore
is there those drone things on this server
yes
where i havent played in a while
outpost/bandit
zach how do i report a cheater in the discord
cant /ticket in game
zach the shop just says checking master server
/ticket
Hey, @spare matrix
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
i dont want to report a cheater I just want to access the shop
so stupid u have to be in game to report a cheater...
sorry thats the only place we take reports 🙂
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Hey, @tepid silo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @tepid silo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @tidal eagle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
!ticket
Hey, @tidal eagle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
?appeal @limber leaf
Hey, @limber leaf
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
?appeal @sterile yew
Hey, @sterile yew
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@near halo the ego got to go not staff like!
thats UKN and its not needed in support??
I’m getting harassed by a trial administrator
Actually I'm getting harassed
but not our server?
So this is a need for support
?????????? my braincells just left my head to go hang themselves
Doesn’t matter it’s staff harassment I’m scarred of him
k
After he lost to my friend in a 1v1 he said he would touch me
I’m taking this to ryanjd
#general please
Can’t need immediate support
Not Rustoria, go to ukn for that
I’m getting harassed? Is this not in need for support?
Like i said not our server please move it to UKN DC
can I get support
With?
<@&274971100184576010> why is a group still not banned if one of their members got banned?
this guy was in their group and roaming/roofcamping with them
and theyre still on the server <@&415898423460626432>
Association bans are dependent on the circumstances of the case which neither you nor I are aware of. However, if you feel a mistake has been made, or the admin has missed something, you should make a ticket in game via the /ticket command and an admin will respond to the ticket once it has been reviewed 🙂
my group all got banned for a wipe association for last wipe when we picked up a new guy and he turned out to be cheating
and now theres another group, that has a cheater that got banned. and they dont get association? wtf kinda messed up shit is that
i pay to support this server because it usually does a good job hackers and now this?
Whatever the case might be, these cases are not reviewed in discord, please make a ticket in game 
well then can they get on it
As soon as they get to it, tickets generally don't take long 🙂
please explain how a group that none of which has more than 200 hours on rust, or a steam level higher than 2. and that already had 2 members from their group banned for cheating are still on the server 🙂
but my entire group was banned for a wipe when a guy that joined us got banned for hacking after playing with us for less than hour and i wasnt even on for it 😄
bro it just happens
they are probably just too good, when i joined minecraft bedrock on pc i got banned for hacking because pc op it happens monkas
1
I still haven't heard anything from anyone and I submitted a ticket 3 days ago
Do you have the ID for this ticket, and which server this was on?
/ticket
Hey, @vocal night
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @vocal night
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Hello, can I ask how long US 5x Trio Nobps will take to reboot
Should be up and running ^^
I dont have the ID of the ticket and I was banned from all rustoria servers it don't matter witch one I try loading in kickes me and says I'm scripting lmao 🤣
Not sure what server decided ban me either
so just a quick question i was on the us 5x and some kid was being hella toxic after killing him a few times he came to raid us and we killed him taking his boom and using it to raid him back when we started raiding he started to take his items in tc and crafted a bunch of useless shit like shop fronts and shit to waste his tc ik people despawn their loot and such but wasting matterial by crafting a load of crap ?? is that even allowed ?
I wouldn’t see why that wouldn’t be allowed just toxic unless there is a ingame rule that says different.
i cant see that message you sent me surge
What message?
it was about rules or something
either way i know all the rules just would like be unbanned been waiting on someone respond too my ticket anyway you can help
I cannot help with that sorry you will have to wait for someone higher up to have a look. Is there anything else I can help you with while you wait?
no ill just wait and see what they gotta say will someone message me if im unbanned
I’m not sure how it works as I don’t manage it. But they will most likely respond back to you in the ticket
@neon wren That’s completely allowed
alright well thanks
@marble ember Post your Steam 64 ID and we can check on it, will be something like 765611038382928
i just checked my appeal and their saying its final
and denied when i never cheated
Glad you at least have a response and don’t need to wonder. Bans don’t happen lightly. Sorry it’s not the news you were looking for but I hope you have a good day otherwise
yea what waste my time on this server all too get banned for no reason like are you guys serious right now u need better admins cause i can prove i dont script its just sad see this server go peace
banning someone for just being good is just crazy
I get that you’re frustrated. The truth is the admins are actually great here and a ton goes into everything behind the scenes. I would highly doubt you’re banned for no reason.. but yep, take it easy :/ I can assure you that you’re not banned for being good. We have tons of very skilled players who have no problem enjoying the servers every month.
May I get support?
@stoic creek Just a minute please, not at the PC
no it is ban for no reason cause no admin will even talk too me or even let me prove i dont hack nobody talked too me about this problem and i never got 1 warning i never used cheats on your server i even payed for vip on this server just get banned for no hacks like
@near halo was banned for 2 days. requesting to remove the ban. i rolled up chat, cam was first to respond unless some1 else can help idk
Whats your steamid, lemme take a look ^^
I was actually talking to @stoic creek , Sorry seeya2k
Sorry but there’s no warning for cheaters @marble ember nor will paying for VIP exclude you from the rules as we don’t allow cheating on the servers obviously... we have a policy of not going in-depth about proof of cheating so it doesn’t make it easier for the individual to evade detection next time, which should also be obvious. Just again, those bans don’t happen lightly at all. Would just recommend not cheating and hopefully you find somewhere else to play that you enjoy.
Infinitetimes2x I was banned last nighnt exceeding 3 man, out 3rd was offline and I forgot to take him outr of group. I was being frinedly with a solo start and passed him some loot when we were being countered cause him base was very close. and door codes to a base I raided. well passed the loot when we killed the counterers
my steam has 0 bans on record lmao call me hacker
Hey, @raven mist
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Yes Infinitetimes2x is my steam ID
Get it from the link above your message ^^
Sir my ID is Infinitetimes2x
Steam Id for Typical, also known as Infinitetimes2x from Texas, United States. Real name Certified User and SteamID64 is 76561198216625947
Is this ok?
He was asking for your Steam 64 ID which is something like 76561193001939031
Yours is 76561198216625947
Unbanned @stoic creek make sure you don't give someone door codes or tc / sleeping bags whenever giving a base away if you are already 3
ok, i understand.
76561199063108676 Is my buddys id, we were both banned for the same reason, may you appeal is aswell?
@stoic creek Shenzyyy already took care of your friend as well 🙂 Should be good in about 5-10 minutes to connect once the system processes
Thank you boys for the support. appricated.
all the skins show up i select one but it wont actually let me use it
Did you drag the item out into a empty inventory slot after applying the skin?
sexy midgets
hello i need help. im banned for hacking and i dont know why? ive never hacked or flyhacked or smth like this...i play with geforce now - is it a reason for banning me?
why is the rustoria 10x taking so long to wipe :
!banappeal @honest wedge
Hey, @honest wedge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
why isent 10x Eu up yet its been a 1hr
Is there a admin on? I assume 'exploiting' is banned on rustoria servers yeah?
ie- building inside rocks
You are correct
if a admin can msg me, i can explain whats happening then- a ticket wont work really, otherwise i would do that
dm me @night shuttle if you see someone exploiting
i bought vip for main thinkin it was for long any way i can refund that?
Please DM @balmy cypress with your STEAMID and reason for refund
He can also transfer it if that would work for you (if stock is available)
I sent a request to remove my ban but i got denied. I don`t even know what i did to deserve a ban.
Can an admin at least tell me why i was banned.
why is rustoria eu medium lagging?
/report
Hey, @wheat badger
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @keen turtle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
ye but he needs to be gone asap cos he is double jumping and killing us all
are any mods on @balmy cypress @spare widget
Hi so I'm a duo player I found this guy who my friend got off completely leaving me solo and this guy took over base I was just going to take some shit and I got banned MIND YOU IM A SOLO SINCE MY FRIEND SAID he's not playing anymore
I have got WRONGLY BANNED I AM HERE TO HAVE FUN I am not a rule breaker at all please help
/appeal
Hey, @keen turtle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@raven mist @zealous kettle @misty scroll
@pearl jasper appeal
@wheat badger@wheat badger@wheat badger
I got wrongly banned im not lieing
Appeal on bans.rustoria.co sir
i need support cause blatent cheater in 10x eu
i have a clip of him flying , he is just gonna keep taking our kits , the bans are too slow
Make a ticket ingame and we"ll look into it asap 🙂
Feel free to send me the clip, ill look into it
i can screenshare the clip in discord
but it is too large to send , i have made a two tickets aswell and my clan has aswell
/appeal
Hey, @pearl jasper
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Alright, i"ll look into it. Be a little patient please ^^
okay
If I sign into appel a ban DOESNT THAT GIVE THRM ACCESS TO MY STEAM ACCOUNT WHY WOULD I WANT TO A LOSE MY ACCOUNT OR B GET HACKED YOU CAN DO ANYTHING THEY WANT 🤣😭🤔😪
how would I know if i get accept as mod or not? id like to know when its declined xD
u will be contacted by staff in dm
Go to Steams own website, login over there, then head back to bans.rustoria.co and you can just choose to use the Steam account without putting in any of your credentials.
Well fuck how do I change this! I can't lose this
This account is years in making I don't want to get hacked do I change my account details
You are not going to lose your account by signing in to the website, we get none of your credentials as it redirects you to Steam when you sign in.
It's essentially just sending you to Steam when logging in, then back to our site afterwards.
Oh thank God okay whewww mo offense but idk anyone so I thought you could do whatever you wanted with my account
Yeah no need to worry about that on our site, however if you want to double check you can look at the URL. It should always say steamcommunity.com at the beginning of the address. That is the only site you should ever put in your credentials. Like this: https://files.rustoria.co/schaadt/f7d913a1-6e18-46e9-b5a2-337e661f8d8c.png
Well I just clicked on the appeal so as long as yall not playing no games it should be good right??
Our website, https://bans.rustoria.co/ is safe.
We do not get access to your credentials at all, that is all handled by Steam and we will never have access to your account.
Good for know
!auth @mental fern
Hey, @mental fern
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
/auth
Hey, @mental fern
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
ah ok
how do i verify my accaunnt
/verify
Hey, @hollow cosmos
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
when does us main wipe
Are different groups allowed to roam together as long as theyre not exceeding group limit on Zeus US
type /rules to see the rules for the specific server that you are playing - different groups are allowed to team with each other as long they don't exceed the group limit at any given time
idk if i should tell anyone about this but i really want to lmao wc
/appeal
Hey, @wraith plover
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
/appeal
Hey, @plain ledge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
my dis is being buggy can u drag again?
!ticket
Hey, @open escarp
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Hey @open escarp, in the future make sure to not call out any players here nor ingame. Would be nice. Thank youi
waiting forever for something to happen waiting...
Did you already create a ticket?
yeah all 4 of us did... 2 hrs ago
!ticket
Hey, @onyx violet
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
how do i appeal
!appeal
Hey, @onyx violet
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
<@&274971100184576010> <@&415898423460626432> there's a huge hole in the ground by our base you can shoot through and the other side can't even see it
/ticket
Hey, @proper dawn
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
why do you have to delete it? but ok
it shows the server
can we use it?
bruh just pinged all the admins and trial admins
you can type in the server code and join it so i have to delete it unfortunatly
What server, and where on the map?
z18 us main
thanks for notifying me
so we can't use it?
No you cannot use it.
dang
Thanks for letting us know!
Hey, @molten acorn
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
!vipissues @molten acorn
Hey, @molten acorn
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
/ticket dawn.swagmp5 it says world file mismatch RTG3.0.4HDRPv12
Hey, @nimble grove
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
?mapfiles
Hey, @nimble grove
If you are received the Disconenction message World File Mismatch error
then follow this step:
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
how do i send a ticket i got a teaming clan 3 of em right now coding locks for each other
!ticket
Hey, @stuck arrow
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
!ticket
Hey, @normal nova
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
cant get screens my multi monitor system wont record the screen rust is on
this server has auto auth for clan mates right so they wouldnt need to be coding doors if they were a clan
i need support
ill be with you in a sec
Is large oil on USA trio 5x not working? it’s been over 45 min and still haven’t respawned
!ticket @normal nova
Hey, @normal nova
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
!ticket @bright ruin
Hey, @bright ruin
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @bright ruin
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
please turn off the 1 minute slowmode in #general , its very annoying when im just trying to chat.
which server
the discord.
its 1 minute because people were heavy spamming the chat
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Wtf
/ticket
Hey, @lucid hamlet
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
website down?
yes
Its tuesday steam is probably down for maintenance at this time. Will look into it
Yep - steam is down for maintenance rn
HELP I HAVE BAD MAN ON MY HANDS
!ticket
Hey, @marsh coral
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
What's up? 🙂
I joined the steam group, but the game is telling me I have not
he is a suspected cheater he has a 25 kill stream hasnt taken 1 damage i think hes godmode and aimbot, also shooting through walls i made ticket and everything
If you've made a ticket, an admin will review it shortly 🙂
oke
Try leaving the steam group, closing the website, then going back to https://rustoria.link and trying again, let me know if nothing is working after 10 mins 🙂
You made a /ticket right? Not just an F7 report?
is the website down
yes
anyone gonna join i need some help
how can i help u
my ban timer expired and im still banned
/appeal
Hey, @clever kettle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
asap admins will check it
gr8
i appealed day this happened, i appealed again admin can someone help
<@&274971100184576010> i need some help here pls
where do i go to transfer vip?
!vipissues
Hey, @storm current
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Blatant hacker on rustoria 5x Trios
ty
Use /ticket and make a report. Try not to call them out in chat :)
how do i see if my ticket was seen
Hey, @clever kettle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Do you have an idea how long ima have to wait for this vip transfer its been 4 hours now
If you're waiting on Luke to respond you will need to give it time.
well do you have an idea on how long it typically takes?
Well Luke is a human with a normal human life so you just gotta be patient
using the hdrp to be in a rock to kill people is bannable right?
yes /ticket
i just submit a ticket of a 5 man doing that on zeus
how will i know if my staff application got accepted/declined?
You'll get a message in regards to it.
Like a DM?
Yes
When does the US zues 5x BP wipe?
Okay thank you! @spare widget
No problem 🙂
Any admins or mods on i can talk to?
Whats up
Is racism a bannable offense?
it is a mute
its a mute and can lead to a ban eventually
RTG - ARena 2 "pankaceked your mom"
full blatant esp + soft aim + 1 ms scripts please ban :)
!ticket
Hey, @white kiln
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket And try not to call out cheater it makes it harder for admins
Hey, @white kiln
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @white kiln
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
hi i just recived a temp ban after my game bugged out can someone plz explain what happened lol
join waiting for support please
!unlink
Hey, @cold bone
To unlink your accounts, follow the steps below:
https://files.rustoria.co/s4k9G8qGZ5dQKnbSNnBqeEmQUAUy44PZ.mp4
some dude joined a channel and was showing his dick on cam. user ID 751964372338999377
no, i mean i have this discord account authorized to my other steam, so how do i remove that
i need this discord acc to link to my new steam account
do what the video did and once your discord is unlinked from the steam you can link it to a new steam
@spare widget would you be able to pm me letting me know what happens with my ticket when you get around to it, no rush but i'm getting off so i'm just curious if the evidence I provided was enough
how do i get verified
?auth
Hey, @wild bough
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
did you do it correctly?
yea like everything but booster has a check
!unlink
Hey, @wild bough
To unlink your accounts, follow the steps below:
https://files.rustoria.co/s4k9G8qGZ5dQKnbSNnBqeEmQUAUy44PZ.mp4
yea lmao it is connected to my old discord that i lost sooo hope i can get my unlink soon just bought a kit
!ticket @near halo
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
is there any way i could get admin server recording so i can make montage for my group
Very doubtful as I believe you're requesting the perms to be able to noclip ect.?
/ticket
Hey, @patent jacinth
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
EU Long down?
can someone check my appeal
how long has it been since you appealed?
this is the third day and its going to be 4th day in 4 hours
have you checked the status
well if it doesnt get reviewed in the next 30 minutes ill notify an admin
just sign in and see if it has been denied or not
Alrighty Thank You! its telling me to logout so im assuming im logged in
my friend got banned for advertising
!appeal
Hey, @small flame
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@hollow hornet Congratulations, you're unbanned. Thanks for your patience- please just stay within the rules and don't ever have an issue
Thank You!
we got banned even tho we have 3 people im so confused
?appeal
Hey, @wild wadi
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
ot says im not banned
can i get a conformation that this team has 6 people and not more and that they have crossed teamed on the 3x no bps??
!appeal
Hey, @barren yew
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
i am not banned
?ticket
Hey, @barren yew
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
!appeal
Hey, @fast flame
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
I got banned but wrongly and it says make a new box wtf
Hey, @pearl jasper
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!appeal
Hey, @peak zinc
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Yoo, i connected my steam and im in the group but its not connected on the website?
Hey bot can I give me a real answer to my question no thanks
I cant see appeal it saying make a new ticket but I made one areadly wtf
/ticket
Hey, @latent gulch
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
i need admin help with vip problems
can i ge thelp with my question lol
can i dm u its personal
?
/vipissue
Hey, @latent gulch
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
How can i help u ?
like dm him ?
i connected to the steam page, yet its not connected on the website so i cant access shop or anything although i follow almost all the other ones
Yes
the only one that didnt connect is steam although i did it first
Follow this step
i tried that, i didnt close my browser completely but i the websites
Hey, send me your steam64ID in dms please 🙂
ok
Your steam is linked, wait 5 mins and do /auth in game 🙂
Are the EU Long maps 100% generated, as I found a hole in the cliff that is blocked off by like 20 barrelts that can't be hit or destroyed it seems, I would like to know if thats just someone bug abusing or if like admins placed undestroyable items to prevent people from going in there or so
omg there is a crazy blantant hacker on the us 3x no bps lol i put a ticket in his name is hacker man
Thanks for putting in a ticket admins will get to it when they can. but try not to call out hackers cuz then they are aware and it makes it harder for admins
I think an admin has done that to stop people going in there.
i didnt say anything i also have a clip if needed
You said on what server But it dont matter your good, If you have a clip put that in your ticket also 🙂
can i do one in discord? to put the clip in
/ticket
Hey, @barren yew
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Is there an easy way to get a confirmation EU long as there is also 2 groups near by that hide their loot somewhere and if thats them i would like to do something about it, if its admin made its all fine
/ticket
Hey, @barren yew
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
@barren yew As @near halo said. We only provide a ticket system ingame. Therefor you need to upload the video somewhere and paste the link to it in an additional ticket.
^^ @barren yew read above
ok
Please upload it to youtube or streamable. That's the best way to ho there.
AC20 EU LOng
From what I’m aware of admins normally do it to stop exploiting etc but I can’t 100% confirm sorry
okey, any ideas on how to tell if those are destroyable or not?
Just test it 🙂
But please if you can crouch under it there do not try to build or fight from there. We take bug abuse pretty serious here.
having a teammate do it bc i got off
I mean i've thrown nades at it and hit it, but if they were placed from the inside it might not be damagable from the outside. I fully support admins blocking it off, as I don't plan to do anything shady down there, just would love to verify that no one is hiding stuff down there as there is 2 groups nearby that hide their loot somewhere at night
building is blocked right now as there is a base nearby, but might open it up to verify if I can place a sleeping bag there if so, they likely abuse the spot and else admins just did a good job, hope thats "okey" to try without beeing banned
Its blocked by us to avoid exploiting indeed
Ah ok, there we go 🙂 Thanks Shenzyyy
Ah thanks for confirming. Then I don't need to check, good job 🙂

If you feel like someone is abusing it, feel free to create a ticket about it and we'll take a look at it
think my mate already done that, he got some more questions as response and is waiting now for the response from the response or so 😄
need support
If you want to appeal on your ban please go ahead and visit https://bans.rustoria.co. An admin will take a look at it then asap.
I got a question. What stopps someone in outpost from sleeping with all their rockets and tc loot
cu thats what happened to me when I raided these guys mostly empty. I check clan find 4 peeps inside base and 10 min later i find last man in outpost...probs with everything good
Nothing will stop someone from sleeping there. But be aware outpost will kill you there after 30 minutes of being offline.
yo i need support
got you 🙂
?steamid @near halo
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
https://streamable.com/bxf66u @silent holly do u consider this teaming? btw look in chat to see that i get shot by a ak but doesnt kill the glockz guy
and u see the ak kid shooting the glass
if you think someone is not playing within the rules please make a ticket.
Hey, @versed geyser
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Nuclear already did but is taking long
Yeah sorry about that but please be patient.
👍
can someone check my unlick request
steamid?
any staff around to speak?
Did you create that via the website? Or was it an Discord unlink request?
Sure hop into #368790610783764480
@torn torrent
10x eu rustoria
Thanks joining in
discord unlick on rustio.link
ok short question, why do you want to unlink it.
i want change account steam
I can create an unlink request there aswell. Need your discord that shall be removed, your steamid and the reason.
i just wanna change discord acc to my another steam account bc old steam acc not work
Yeah got that, and what is your steamid there?
my steam id is https://steamcommunity.com/profiles/76561199119446081/
This is your old account?
no new
can i get help on 10x EU pleae, some bug abuser is inside a rock and killed me with an mp5 and is now thjere with an m2
i have clip of it for proof, i can also link steam account etc
Make /ticket the First admin avaliable Will have care about it
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Any staff around
Yes, how can i help ?
I need to speak to them, my friend got randomly banned and we’re not sure why. She doesn’t have any brothers or sisters that would have an account on the same ip and she’s never hacked or had a vac ban on any game, shes played Rustoria loads and randomly tried logging in for wipe and got kickbanned
Willing to provide any help/evidence possible to prove anything really, anything we can do to get her unbanned.... we sent an appeal off but it got denied and we’re not sure why
was she using a VPN?
I don’t think so but I believe someone must have got banned with a similar IP address etc
If u already made an appeal and its denied there Is nothing much to do
Well that’s stupid isn’t it. Can we not open a ticket and speak to an admin etc?
Rustoria will come across hundreds of appeals every week, so it would be of nature to just assume it’s malicious and deny the appeal without speaking to someone first hand. That big grin, is why I have tried reaching out further to yourself and to any staff that are willing to help
You can add balance to your account by using the payment stripe
Payment stripe Is with Mastercard / visa
Appeals are not denied lightly, each appeal is carefully reviewed by the admin who issued the ban to make sure there was sufficient evidence to do so. The discord support channel isn't consistently monitored by the admin team, since we have the dedicated ban appeal website. If your friend's appeal was denied, it was denied for good reason. Sorry to be the bearer of bad news, but there's nothing more we can do for you or her here in support. I understand that you might be frustrated with this response, but I hope you have a nice day 😊
where is the payment strip ?
Monologic can I ask the reason for her ban
Or can you use your authority and get me in a ticket room with an admin or higher please. I just think it’s silly to have someone banned when they have never hacked, nor had a vpn nor had multiple accounts nor have brothers / sisters etc that would have computers and hack rust
The reason will be on the disconnect screen, hacking, association, ban evasion, something like that, but the admin won't go into detailed evidence in order to protect their methods secrecy 🙂
What does it say on her disconnect?
It said ban evasion I’m sure
Go in your account (top right) then u Will are Credits, type stripe and proced to the payment
But she’s never had another account or i#joined on a different ip. Last week she was playing and it was fine. This week she’s banned for ban evasion??
For us then to question it and be told no we can’t help have a nice day. I wish you’d feel my frustration
is this where i report hacker?
Hey, @summer oar
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
I think it would be more proffesional to drag me into a ticket room with other staff so we can talk...
@balmy cypress @raven mist can you be of help please?
I do feel your frustration, this is something we get from players frequently, but I trust that our admins do outstanding work, and that bans are not handed out for no reason, nor are appeals denied without fair review. It would be completely counter intuitive for us to do so!
Whats your steamid @onyx garnet
Well yes which is why I’m asking to speak to an admin to hear their fair review and to speak to me. My team play Rustoria and have done for a while. Not that donating gives me more power because it doesn’t, but we donate and play and shit ton. I don’t want to leave this server because of such a silly reason
It’s for my friend Amanda. I’ll ask her for it now, thank you
76561199131739644 @raven mist
Alr! Lemme take a look
Thank you, is it possible to put us into a room so i can add her too?
Im at work myself, so thats not possible atm unfortunatly
Thats fine, completely understandable. Am i able to ask that we speak after you finish work and are able please? we can wait until whenever and im not working today nor tomorrow so im flexible
Sure ^^ ill be out in about 3 hours
Perfect thank you. Just @ me
Hello! does any one in the support know if i am ip banned
he's currently at work have you made a /ticket in-game?
@onyx garnet @mellow tundra
what does this mean?
@proven urchin This error means that your connection to EasyAntiCheat back-end servers is not working so the game server cannot verify that you have EasyAntiCheat enabled and therefore disconnects you from the game server. First make sure that you launch the game from Steam and not from the game directory itself.
okay thanks
if it still is happening check: https://support.facepunchstudios.com/hc/en-us/articles/214240585-EAC-Disconnected#:~:text=This error means that your,from the game directory itself.
ok
its all good now after relaunching my game, thanks
Glad I could help you out 
so my dumbass got vip for the wrong server can i get it swapped
DM @balmy cypress For VIP Issues/swapping
tyty
Leaking dms?
what was i banned for?
i have also been banned
this is my second week of having a pc so im quite new to the game i only have 38 hours on the game
?appeal If you guys have been banned go ahead and do this
Hey, @burnt dune
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@raven mist since when do you get unbanned for doxxing
is theire any admin i can talk 2 ?
did eu long crash?
Seems to be fine now.
yeah it is, weird
I responded to you in #general , you are welcome to dm me
I got banned for going over the team group me and my teammate were duos we never have a quad and i feel like if u banned me for that i feel like ur talking about a naked that had a lot of farm on him and i picked him up and then after then was another guy we went the tree and then killed the other guy I dont know if the naked who farmed had a team but he back to base then we raiding chronic the naked was going in and i picked him up I dont know how that is going over team limit either he had a team we didn't know or we teamed with naked but we got banned
If you want to appeal on your ban please go ahead and visit https://bans.rustoria.co. An admin will take a look at it then asap.
holy sh u typed fast