support

[gleaming basalt]

i have also problem for VİP

[hollow compass]

Please do exactly what hoppel said and he can get it sorted!

[gleaming basalt]

Hppel here ?

[little coral]

Yes dede dm him

[keen anchor]

Hey, I was on a horse and I was riding slightly on the edge of a cliff and it timed me out for some reason. I have the clip if needed as well. Is there anything you guys can do about it?

[hardy oar]

how do I link youtube if google blocks it?

[neat pumice]

!youtubelink

[marble mantle]

Hey, @hardy oar

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

[twilit hare]

Is it possible to have the same clan tag on 5x trio no bp?

[strong meadow]

nope

but with a little manipulation of the alphabet/numbers and capital letters they can be very similar

[twilit hare]

Ok then we have a problem. My teammate just sent me a screenshot of 3 other ppl not in our team but with the same clan tag

[strong meadow]

they probably changed their steam name then, it ain't possible to have the same name without any type of manipulation

[silent holly]

!vipissues @shut latch

[marble mantle]

Hey, @shut latch

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[silent holly]

?

[twilit hare]

This is what my teammate sent me

My team members are the top 3. I dont know who the bottom 3 are

[silent holly]

what is this for?

[twilit hare]

Says my team consists of 6 ppl when there is only 3 of us

[royal knoll]

us long lag but not everyone only some

[viral tangle]

Any admin to help me for a VIP issue?

[tough bane]

Get in touch with @balmy cypress regarding VIP related issues.

[viral tangle]

yep already done. No answer yet

[tough bane]

Be a little patient there. He is pretty busy.

[viral tangle]

okok

[strong meadow]

Like I said, you can't have the same clan name unless they changed their steam name or manipulation. If thats not the case here then the site hasn't been updated and that was an ex clan. Which is probably the case as SMD is a popular name and sometimes the site is funky.

[twilit hare]

Ok just trying to avoid a simple issue that could end in a ban

[near halo]

What does the vip do for you like all the benefits as I can’t find them lol

[hollow compass]

Just click on the name of the product

so what server and package are you looking at @near halo

[fossil igloo]

If you have issues with VIP you can also message me.

Server, package, STEAMID64 OR PROFILE LINK

[hollow compass]

@viral tangle ^^^

[near halo]

I am on vanilla medium us

[mossy violet]

helloo admin

[viral tangle]

@hollow compass Luke is helping me now. thx!

[hollow compass]

@near halo The only package for US Medium is VIP and if you click on it you can see all the info,

[hollow compass]

Hello, im not an admin but how can I help

[mossy violet]

need admin

[near halo]

Aight thanks

[hollow compass]

Regarding? @mossy violet

[mossy violet]

over team limit ban

[abstract crypt]

thomas

[hollow compass]

!banappeal

[marble mantle]

Hey, @mossy violet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[hollow compass]

@abstract crypt

[abstract crypt]

i got muted in game chat for nothing

[near halo]

LOL

[abstract crypt]

i asked for somebody a yt and got muted for 6 hours

[hollow compass]

uh oh! Well, you can either wait out your chat mute, but if you feel its unjust you can appeal it at: https://bans.rustoria.co/

[near halo]

it was deserved he was spamming my yt

[hollow compass]

@near halo Do you need help with something?

[near halo]

yes how long is this for

im going through withdraws i havent played in minutes

[tough bane]

If you want to appeal on your ban please go ahead and visit https://bans.rustoria.co. An admin will take a look at it then asap.

[hollow compass]

^

[trim hare]

This dumb ass bitch on the 5x solo duo trio server is roof camping all day everyday killing everyone, there needs to be a rule that you can’t roof camping for more than 3 hours a day

[near halo]

yikes

[hollow compass]

Sorry to hear about that, I would suggest posting that in #feedback-suggestions however, as of right now there is no rule on roof camping so there is nothing we can do here 😦

[abstract crypt]

thomas when do i know im unmuted and that spoon kid has been spamming for more than 1hour

[hollow compass]

@abstract crypt Your mute is most likely not longer then 24 hours.It should of said it in chat when you were muted

[near halo]

kap

[abstract crypt]

spoon i got muted because iasked for your YT

[near halo]

good lmao

[abstract crypt]

i specifically "whats the yt spoon" then i got muted

[near halo]

i got banned for it lmao never seen someone get banned for spam, probs lags the server or someshit

[hollow compass]

Please take non support related conversation to general 🙂

[near halo]

?appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

@hollow compass it fr takes 3 days to get a responce

[hollow compass]

1-3 business days correct

[near halo]

lol sweet

i cant get like amazon prime on it

[hollow compass]

No you can not

[modern blade]

Yo im gambling in outpost and just got mugged off by the spin wheel

[zinc agate]

<@&274971100184576010> on 10x eu no bps i got banned for assosiation and talked to admin that said we get unbanned friday 21.05 right before wipe, can u just make sure we get unbanned so we can play early wipe pls.

[strong meadow]

I promise that in no way that would lead to a ban especially if you've never seen them in game.

[versed tartan]

do you guys queue-skip if someone has in-game audio bug?

[strong meadow]

You'll be unbanned tomorrow if thats what the admin stated.

[near halo]

yo aparently i can this shit says 40 minutes

[zinc agate]

okey thx

[strong meadow]

unfortunately not

[violet dagger]

Yes

[versed tartan]

yikes

[violet dagger]

You will be unbanned at 6:53 pm est

[zinc agate]

wait me?

[near halo]

@violet dagger if you did that i love you forever

Sicario best admin omg omg omg

[violet dagger]

No was speaking to Spoon

[zinc agate]

oh aight

[violet dagger]

No, whoever banned you banned you for 1h. Don’t spam next time.

[near halo]

this is rough im going through withdraws im on minute 31 and im loosing reality

the walls are closing in around me

[proper dawn]

hey admin we found a boat but it is stuck glitched inside a locked door, do you help with those issues?

<@&274971100184576010>

<@&415898423460626432>

like we soft sided it out but the motor is glitched inside a door

[strong meadow]

unfortunately there's nothing that can be done regarding that. You can report it via F7 if you believe it to be a rust bug.

[west osprey]

I’ll make sure you’re unbanned for wipe.

[proper dawn]

why it's not interfering it's fixing a rust glitch?

may I send you a picture to explain?

[strong meadow]

thats still interfering with gameplay, admins don't interfere. Like I said report it via F7 so facepunch can look into it.

I understand what you mean but unfortunately there's nothing that can be done.

you can try pushing the boat to get it unstuck as I've done that in the past.

[proper dawn]

can you explain how it's interfering?

we did for 30 minutes

[strong meadow]

because admins are going into the game to get a boat unstuck for you, therefor interfering with gameplay in a way that we don't.

[proper dawn]

You’ve got guns unstuck in the past

How is this different

[near halo]

damn

spittin facts fizine just got put down

[strong meadow]

the past ain't the present boss, they're different situations in various ways. I also don't know about the guns getting unstuck so I can't explain why it happened.

[near halo]

mans just tryana boat farm

[proper dawn]

okay well allow me to explain because this is bullshit

[strong meadow]

then go ahead and explain but in the end the situation will not change.

[proper dawn]

a gun was stuck in the ground at train tunnels 2 wipes ago so an admin despawned it and spawned one in for me

[strong meadow]

awesome, sorry that this situation differs.

[proper dawn]

explain how this situation is different?

[strong meadow]

okay

Gun in ground that you are aware of and know it glitched and that admin was able to confirm and felt comfortable with the decision is different from someone else's boat being stuck in their base.

also you can purposely get boats stuck till you open the door, I've seen it various times. Just a way to protect your item, a bug that hasn't been fixed 🤷‍♂️

[proper dawn]

no it's the same thing gun stuck in ground boat stuck in door

[strong meadow]

alright man I'm done conversing with you, I've tried to explain in detail about the situation and youre not wanting to understand. Have a good day!

[proper dawn]

okay I want to speak to the person in charge of you because I feel like this is wrong

I believe this situation is the same and should be handled that way

[strong meadow]

alright, hey staff manager @balmy cypress can you come clarify this conversation for this fellow.

[proper dawn]

thank you

[glacial jetty]

yo i got banned on 5x trio for guessing codes i submitted a report already anybody get that through

[strong meadow]

if you submitted an appeal then it will go through to our admins, give it time to be looked at.

[celest patio]

Just wait a little while and we will get to u as soon as possible

[glacial jetty]

okay thank you sorry im bein pushy, they been roof camping since wipe and i wanna take their base/stuff thank you for helpin👍

[red grotto]

I bought two VIPs for a month can I get a refund for one?

[strong meadow]

!vipissues

[marble mantle]

Hey, @red grotto

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[proper dawn]

@balmy cypress ?

[balmy cypress]

@proper dawn this is correct, we don’t interfere with these things. You can destroy the boat but we won’t be able to come in and move it for you.

[proper dawn]

How come you could move a gun that was stuck then?

[pearl burrow]

I think they’ve explained how the situations differ.

[silent holly]

!appeal @balmy needle

[marble mantle]

Hey, @balmy needle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[balmy needle]

welp that sucks

is there a way to get a second appeal

<@&274971100184576010>

[forest urchin]

nope

if it got denied then its final sorry

[proper dawn]

the only thing I got from there explination is one's a boat ones a gun

[strong meadow]

There's no need to explain it further, I brought in a person in charge of a higher rank and he expressed that I am correct.

[glacial jetty]

its been an hour:(

[proper dawn]

right... yet as a customer I'm still confused about the decision.

[strong meadow]

https://discordapp.com/channels/274965952116817920/360757201566171137/845070833743036491

If you're still confused after then I'm not sure what to tell you.

Sorry for the situation but we'd treat this the same no matter the situation, it's our rules we have created.

[proper dawn]

so because it's stuck in a door it's different then stuck in the ground?

[strong meadow]

Not at all but they're completely different situations and different reasons to why it glitched, I don't think you're getting that and I have no idea how you want me to explain it. I wasn't there for the gun situation but if I had to guess then it's very easily explainable why you got your gun back.

A boat being glitched in a door can be done on purpose even, your gun situation was most likely a very unfortunate glitch that an admin was there at the right time to help. This isn't even close to that. It's just a boat stuck in a door.

[proper dawn]

right so there is a game ruining glitch and you're just gonna let it go? sounds good to me I want my money back for vip then

[strong meadow]

We don't run Rust, this boat being stuck in the door is on Rust, we are not Rust. We are Rustoria that provides Rust servers to the public, we don't control and can't control these bugs, you can report them via F7.

For VIP refund please message @balmy cypress to discuss that.

[cedar python]

can i get an admin

to help that can move me in voice

[pearl burrow]

In game or discord issue?

[cedar python]

in game

[keen skiff]

Do the respawn rates seem completely off to anyone else?

[cedar python]

bro this so ass i have been in waiting for support for like 1 hour

[pearl burrow]

I wont be able to help you with in game stuff, sorry.

[keen skiff]

I just cam from playing Long and everything is barren

[proper dawn]

where did my donator badge go?

[strong meadow]

you haven't had one, if you have donated, you can become verified and it should give you the role on discord.

/verify

[marble mantle]

Hey, @strong meadow

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[strong meadow]

what's your issue?

[keen skiff]

Tunnels aren't respawning dude

[strong meadow]

what server are you speaking of? Are you just sitting in the spawn area waiting?

[keen skiff]

medium

they are respawning, just weirdly slow for the pop

[strong meadow]

Hmm, should all be good as it is a vanilla server and if they're respawning then all should be well.

[keen skiff]

I suppose, everything seems oddly slow compared to long, where there was the same if not less pop

[cedar python]

bro

imagine waiting 1hour in support and not getting any support lmao

[pearl burrow]

I asked you what the issue was.

[strong meadow]

https://discordapp.com/channels/274965952116817920/360757201566171137/845092555707908146

billy, I asked you already 😦

[pearl burrow]

so did Fizine I guess too.

[waxen moat]

I bought 30 day vip for wrong server and closed the tab. Any way I can get a refund? Paid with Stripe.

[spare widget]

@waxen moat best to message @balmy cypress with your Steam 64 ID and a summary of your situation

He’ll get back to you as soon as he’s available I’m sure

[silent holly]

?appeal

[marble mantle]

Hey, @cedar python

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[proper dawn]

welcome to rustoria worst customer service

[strong meadow]

Already supporting him but ightttt

[silent holly]

That's not very nice

[pearl burrow]

He was being talked to.

[proper dawn]

oops did I hurt your feelings

[pearl burrow]

No.

[raw lily]

If you don't need support, please go somewhere else

[proper dawn]

I did need support but you guys wouldn't help...

for bullshit reasoning that makes no sense...

[strong meadow]

Sat here and helped you for over 20 minutes, you just didn't get the resolution you wanted.

[proper dawn]

buddy I give you the same situation I had before and you won't treat it the same way?

[waxen moat]

Do I dm luke on discord?

[pearl burrow]

If you have an issue yes.

[strong meadow]

You just choose not to read what I type, sorry I couldn't make the situation perfect for you but I decided to take my time while doing this final and message you and explain as much as possible. Not sure what else to tell you now as the situation is far over and you have been told.

[proper dawn]

so let me get this straight, gun stuck in floor = help? Boat stuck in door = no help?

[pearl burrow]

His answer was clear.

[proper dawn]

I'm trying to tell you guys it's the same shit different pile

[strong meadow]

Not at all and I explained this in depth...

https://discordapp.com/channels/274965952116817920/360757201566171137/845086643799064597

Please read again 🙂

[raw lily]

I don't really know the situation, but we don't normally interfere with gameplay in the first place.

[strong meadow]

I have expressed this already vast amount of times

[proper dawn]

it's not interfering it's helping get around a game bug

[raw lily]

But if we did that for every bug, our admins would spend all their time fixing facepunches problems. They're busy dealing with tickets and appeals. We can't have them hopping in game every time a bug occurs. It's unfortunate yes, but I'd say you should direct your concerns with Facepunch directly via the F7 menu.

[near halo]

we've got a guy holding people in corners at outpost

is that something you guys can help with?

[pearl burrow]

F1 Kill-ing would be your best option most likely.

[tardy urchin]

lol

[winged ether]

Where on here can I report someone?

[strong meadow]

you must do it in game via /ticket

[winged ether]

Okay I have for 3 days and nothing has been done ?

[strong meadow]

Have you checked to see if your ticket was responded to?

[strong meadow]

@unique peak what's your issue?

ah you're muted, I'll pm you

[pure reef]

?appeal

[marble mantle]

Hey, @pure reef

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[inland solstice]

<@&274971100184576010> <@&418055027639189504> i need help cancelling my subscription since yall banned all of us i wont give yall money for free lol so please cancel it

[pure reef]

Someone wanna explain this to me

[strong meadow]

please message @balmy cypress

[strong meadow]

what am I explaining?

[inland solstice]

i already did 2 days ago and no response

[pure reef]

How I just got smoked

[strong meadow]

Sorry but you'll need to wait for a response by him regarding your vip, he'll get to you.

[pure reef]

For no reason, at all.

[strong meadow]

Still not sure what you're asking for or stating

[pure reef]

I got banned for exceeding the group limit

[inland solstice]

i mean i dont want to get charge again cause i cant even play there i rather donate to another server

[strong meadow]

/appeal

[marble mantle]

Hey, @pure reef

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[zealous kettle]

!cancel

[strong meadow]

!vipcancel

[marble mantle]

Hey, @inland solstice

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[strong meadow]

Cancel your vip then so it doesn't recharge

[inland solstice]

already tried that and it wont let me

[pure reef]

But I never exceeded the group limit. I have, it says I'm not banned. Makes zero sense

[strong meadow]

Then you probably didn't purchase a subscription

[strong meadow]

please give it 10 minutes then try again

[pure reef]

But I shouldn't be banned, thats the whole issue at hand.

[strong meadow]

Okay, then you'll be unbanned when you appeal and an admin looks

[pure reef]

Is someone going to replace the lost loot then?

[brisk bluff]

make the appeal and if you really shouldnt have got banned then youd get unbanned then you have to go through the process like everyone else

[strong meadow]

No loot will be replaced as admins don't interfere with gameplay. I got no clue what happened in your situation so I can't help much, appeal and an admin will look.

[pure reef]

Alright then lmao.

[strong meadow]

okay now click cancel subscription like the video shows

[inland solstice]

i tried that but it wont do nothing

i figure it out lol thanks and sorry for bothering yall

[strong meadow]

👍

[near halo]

can you be racist in chat

[brisk bluff]

no

[near halo]

can i report someone

[brisk bluff]

?ticket @near halo

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[cunning silo]

Bowling, mind if I message you real quick?

[brisk bluff]

send it over

[winged ether]

I can't make the ticket because I don't have a url of him current doing it because he realized I was reporting him, the dude for 3 days has door camped me screaming the N word and ever other racial slur he can think up knowing my skin color

[spare widget]

@inland solstice Can you join Waiting for Support?

@winged ether Voice chat isn't moderated

I'd always recommend for people being annoying over it to temporarily disable the function in game settings

[winged ether]

That's absolutely ridiculous * the guys being as terrible as he possibly can / racist just ignore it * no wonder this server is so toxic

Also I reported the dude when he was saying it in global / typing his white supremacist rants but that also doesn't matter I suppose! Thanks for the lack of support watch out for MaxMK in the EU Long server he's absolutely terrible.

[obtuse gazelle]

@spare widget pls check my pm thx

[spare widget]

@winged ether We do care about moderating but we have a consistent policy for voice chat honestly as if we enforce it there we have to enfore it everywhere and that's just not possible. In main chat we don't tolerate it and you're always more than welcome to send in a ticket in-game with /ticket add (your report with details). I can't speak to this specific situation since I don't know what was said but we look at every single concern

I get that you're frustrated though and sorry about that 😦 Rust definite has toxic individuals- at least there are some actually chill and awesome people around that make it worth it

[winged ether]

I mean the dudes sitting at my base calling me the N word and F word repeatedly as he rockets my base but you're right I'll ignore it

[obsidian jewel]

I just got kicked (im assuming banned as well) after my friend i met on the server was banned? we didnt do anything and arent hacking. He had a glitch where he was running but was crouched, and couldnt hear him. I can show you any files to prove it, I've never had this issue before. my IGN is the same as my discord

[strong meadow]

What was the kick reason?

[near halo]

@runic spruce
!appeal

[obsidian jewel]

it didnt say I dont think? it just seemed like I crashed after spoofy hit me with his hammer thing

[strong meadow]

LOL

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[strong meadow]

!appeal

[marble mantle]

Hey, @obsidian jewel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[obsidian jewel]

okay thank you

[solid mist]

why -> free <- hacking ban?

[near halo]

no hacking why ban?? TT

[runic spruce]

Same

[solid mist]

<@&274971100184576010>

[runic spruce]

Are they just banning to get donaters a spot to join the server?

[obsidian jewel]

thats fucked if so

[near halo]

I have never used a nuclear weapon.

[strong meadow]

Stopping you now that isn't even close to how it works lmao, donators have access first as they bought it for that reason.

[solid mist]

@zealous kettle

[obsidian jewel]

so the ban says i got banned for playing with hacker

[strong meadow]

you'll need to wait for your appeal to be responded to

[runic spruce]

Dude 1-3 business days?

[strong meadow]

Can be, yes

There's multiple appeals to go through.

[runic spruce]

On a false ban with no triggers other than bodies clipping? But it was an admin ban not even game triggered ban?

[graceful cobalt]

Hey mate, hope you guys are aware of the lag on the EU servers

[obsidian jewel]

well thats ridiculous, yall are on rn i didnt even do anything, i typed to spoofy before i sent my appeal anyhow. if i have to show my gamefiles or whatever i dont care nor mind

[spare widget]

@near halo @solid mist You and your team are unbanned- wait 5-10 minutes to reconnect please

[solid mist]

What's the reason?

[shadow goblet]

the kits dont work for me neither the steam or discord one

[obsidian jewel]

id rather do that right now than have to wait 1-3 business days thats essentially next wipe lol

[spare widget]

@solid mist There was an issue that's been cleared up- apologize about the interruption. Should be good now

Was trying to get to it for you as soon as possible

[solid mist]

What are you gonna do with what we've been through?

[leaden gull]

<@&274971100184576010> <@&415898423460626432> https://steamcommunity.com/profiles/76561198220388092/edit/info vpn baned plz

[spare widget]

@solid mist Clearing it up as fast as possible for you and your team was what I was trying to do. Thanks for your patience

[leaden gull]

@spare widget

[near halo]

@leaden gull why ban? i'm no hacking

[spare widget]

@near halo Why are you tagging another player? @leaden gull https://bans.rustoria.co/ - It's not a VPN ban.

[leaden gull]

he is my teammate

[runic spruce]

@spare widget I was banned as well randomly?

[near halo]

sorry

[runic spruce]

I sent in appeal as well

[leaden gull]

@spare widget my friend

[spare widget]

No worries- fuguowei will need to visit the website. Otherwise free, you should be fine as well as your other teammate's who shouldn't be having issues in about 5-10 minutes as the system processes. @runic spruce Please post your Steam 64 ID so I can check your situation

[runic spruce]

https://steamcommunity.com/id/izombiezi/

[solid mist]

@spare widget @zealous kettle Without accurate information, I'd like you to apologize for ban us on your own judgment

[spare widget]

@runic spruce You already visited the website so that's good. I'd wait for a response on there- should hear back. If it's denied, at the earliest come back to see if you can speak to an admin in 10 days

@solid mist I already cleared up your situation but if you want an apology for something, sure, I'm sorry you had an inconvenience. I hope you have a great, uninterrupted rest of your day.

[leaden gull]

@spare widgetmy friend can enter server right now ?

[spare widget]

Yes, should be fine

[cloud arrow]

Hello?

[silent holly]

hi, whats up?

[cloud arrow]

I was hoping an active admin could check out a clan on the 5x zeus US server

[silent holly]

/ticket

[marble mantle]

Hey, @cloud arrow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[cloud arrow]

thanks

[leaden gull]

@spare widget my friend was baned yet

ban evasion

plz

<@&274971100184576010> <@&415898423460626432>

[tall ingot]

A body has fallen through the map into the water below any admins that can help?

[glacial jetty]

im still banned and i didnt e=ven break any rules this aint fair or right

[strong meadow]

I explained to you what happen, unfortunately you'll just need to wait for an admin

[muted star]

Rustoria 5/20 - Zeus 5x cheater

[strong meadow]

/ticket please

[marble mantle]

Hey, @muted star

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[haughty furnace]

/ticket

[marble mantle]

Hey, @haughty furnace

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[lucid zodiac]

i need help says i dont have vip but it shows i have 2 vips for medium so want to get it fixed

[trim hare]

/ticket

[marble mantle]

Hey, @trim hare

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[trim hare]

is there a way to get a guy banned quickly?

[strong meadow]

yeah, /ticket

[trim hare]

bro just loot at 5x solo duo trio chat

you will know whats happening lol

[strong meadow]

Well I can't do anything about it if I was to come look, you need to do /ticket so admins can look into it.

[leaden gull]

my friend was baned yet
ban evasion
plz

https://steamcommunity.com/profiles/76561198220388092/edit/info @strong meadow

[silent holly]

!appeal

[marble mantle]

Hey, @leaden gull

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[lucid zodiac]

@strong meadow hey sorry for the @ but I have vip but for some reason it isn’t active but on the website it shows I have it active

[near halo]

Any reason I can't submit my chat mod application?

<@&418055027639189504>

[strong meadow]

please message @balmy cypress regarding vip issues

[strong meadow]

What do you mean?

[lucid zodiac]

okay thank you

[near halo]

I currently am trying to submit an application for chat mod. When I press submit, nothing happens

All questions are answered

[strong meadow]

hmm worked for me, do you happen to have a "0" in "how many hours a day...." section?

[scenic junco]

I have boosted the discord server and I do not have access to the booster kit

[spare widget]

@scenic junco Should be good now

I'd recommend doing /auth in the next couple minutes and seeing if anything has changed- messed with some stuff on our end

If not, let us know please and we'll try to help

[near halo]

All good, got it submitted

[chilly plaza]

how do i sign up for a ban appeal?

[warm tinsel]

hi any admin can check one guys on rustoria eu main pls

[pearl burrow]

!appeal @chilly plaza

[marble mantle]

Hey, @chilly plaza

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[spare widget]

@warm tinsel Best thing to do is in-game "/ticket add (your report with details)" and it will be looked into as soon as possible always

[warm tinsel]

@spare widget Its done we get fuck by fucking cheater 😦

[chilly plaza]

will i receive and email or a discord message when they finsih checking my ban appeal?

[spare widget]

😦 Sorry to hear that if that was the case

@chilly plaza I believe so if you're linked, otherwise you'll want to manually check back on the website periodically

[chilly plaza]

ok thanks

[spare widget]

np

[dry thicket]

hey zen zen you here?

[faint fractal]

/ticket

[marble mantle]

Hey, @faint fractal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[misty scroll]

@near halo Hey, please check DMs

[candid goblet]

Hello, im banned for ban evasion but i dont have rust on my other accounts

[strong meadow]

/appeal

[marble mantle]

Hey, @candid goblet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[candid goblet]

<@&274971100184576010> can someone check if this account have eac ban? https://steamcommunity.com/id/76561195583700666/

[strong meadow]

Click on the account and it's displayed.

game ban = eac ban

[north fossil]

https://www.nexusonline.co.uk/bans/profile/?id=76561198083700096

[stuck forum]

/ticket

[marble mantle]

Hey, @stuck forum

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[analog rain]

/TICKET

[glossy turret]

Hello Admin, my game just suddenly crashed whilst I was at Outpost in EU Medium (vanilla), I dont have premium so I'm in the queue and I'm afraid to lose all of my things in outpost, is there anything I can do?

[tough bane]

Sadly no. Admins will not intervene with the gameplay at this point. Sorry.

But you might be able to rejoin and your body is still laying there.

[glossy turret]

damn, alright. thank you

[fast shore]

Hi, I'm actually stuck in the respawn menu, tried dc rc a few times I'm still stuck. A dude killed me and now im' stuck in the map. Tried F1 kill, respawn, doesnt work.
Connected to another serveer it worked like a charm. Whats up ?

[near halo]

Lmao you guys really deleted my post reporting someone selling stolen steam accounts on your discord?

What kind of bumbaclot mod enables this activity

[torpid bane]

i cant skin my stuff/change loadout in recoil training on rtg as a vip?

[tough bane]

Yeah was my bad. Can you link his post here please.

[near halo]

Someone just nuked the two I saw

[tough bane]

that was me then

🙂

But thanks for letting me know

[near halo]

He has one most post in Vanilla, it's the most recent post

[silent holly]

?steamid

[marble mantle]

Hey, @silent holly

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[opal goblet]

Hi squad, I had applied for a ban appeal weeks ago but never had an information come in. Can you please help?

[fading rose]

why server kick me when i afk for 5 min

[tough bane]

Please message me your steamid and I can see what I can do.

[hollow compass]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

ahh gotcha, sorry i didnt know that was a thing

[hollow compass]

I also deleted your message, try not to call cheaters out publicly. It makes it hard for the admins to catch them

[near halo]

Hi
Im cant connect
couldnt download level
cannot connect to destination host
all rustoria servers
im delete and download rust again
but its not fixed

[hollow compass]

no worries, Have a good day and let us know if you need anything else ❤️ @near halo

[near halo]

@hollow compass please man they arent even trying to hide it

everyone in our group has reported and other in game chat are saying it too

[hollow compass]

As long as you have made a ticket in game thats the best you can do. you just have to wait for an admin to look into it. They will get to it ASAP

[robust cove]

/ticket

[marble mantle]

Hey, @robust cove

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[prime mauve]

hey can u add slots on eu medium?

[silent holly]

Are u talking about vip slots or pop slots on the server

[tough bane]

I think he's talking about the server itself. But it should automatically adapt to the population up to a certain point. We have no influence on that. Sorry.

[prime mauve]

130 que (:

[tough bane]

You might be able to get yourself vip. Check out the website: https://donate.rustoria.co/

[prime mauve]

just check my rank

[tough bane]

You can skip the que then.

Yeah I do see it, but I asume that it is for a different server.

[steady berry]

hi

[prime mauve]

am talking about ppl xd just see 130 que and u should give more slots for sure...

[steady berry]

there is a guy playing with god mode on eu long. What should i do. I got the proof on video

[raw lily]

/ticket @steady berry

[marble mantle]

Hey, @steady berry

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[raw lily]

You must do it in-game

[steady berry]

i want to contact the admin

[hollow compass]

Creating a ticket is the best way to do that

[fringe charm]

how do you buy vip?

[silent holly]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[honest wedge]

hello

[hollow compass]

Hello

[honest wedge]

can someone help me here? ive wrote a ticket but no answer...my base is fucked cause of a flyhacker cheater...everything is away 😦

[pearl burrow]

Have you checked for a response?

[marble mantle]

Hey, @honest wedge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[balmy cypress]

Which server?

[brittle comet]

CAN I GET MY FALSE BAN REMOVED

[near halo]

is sending a screenshot of my dms with someone in the server doxxing

not sending the screenshot in this server just want to show someone my dms with someone so it is only getting shared to that person not anyone else

[tough bane]

You can message me private.

[near halo]

Did i just get @near halo

[valid sky]

can someone help i tried to load in and it said i was banned ban evasion

[rotund heath]

can i apply for ban appeal

[pearl burrow]

!appeal

[marble mantle]

Hey, @pearl burrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[valid sky]

why have i been banned

[pearl burrow]

@rotund heath

[rotund heath]

yes

[pearl burrow]

look the the thing for the appeal, sorry I didnt tag in the message.

[valid sky]

@pearl burrow i need help

[pearl burrow]

Whats the issue?

[valid sky]

i just went to load in today and it says i am banned evading but i have never been banned

[pearl burrow]

!appeal @valid sky

[marble mantle]

Hey, @valid sky

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[valid sky]

this is so stupid

[pearl burrow]

Sorry, that is the system we use.

[valid sky]

its cool man idk why i got banned for ban evasion i believe its a simple mistake

[pearl burrow]

If that is the case then you should get un-banned pretty swiftly here. Have a good day.

[valid sky]

thanks man

[pliant nest]

mods ?

[valid sky]

do i still get my vip when i get unbanned

[pliant nest]

i have 3 racist campers at T11 nwords and stuff can someone look at it ?

[pearl burrow]

!report @pliant nest

[marble mantle]

Hey, @pliant nest

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[valid sky]

@pearl burrow how long dose it normal take ?

[pearl burrow]

1-3 days

[valid sky]

ohh my fuck there isnt point playing this wipe great

[pearl burrow]

sorry, its just how it goes.

[honest wedge]

helllo, the cheater who fucked me with flyhacks is still online and destroyed me now the 2nd time...can you pls help me now and ban him? can i talk to the guy ive talked 20 mins ago?

[zealous kettle]

You will keep your VIP, yes.

[valid sky]

okay thank you i just dont understand why i am banned

[near halo]

FREE BOUNCY

[honest wedge]

pls just talk to me if you can help me with my problems...:( cheaters everywhere

[near halo]

THEY PRAYING ON OUR DOWNFALL

[balmy cypress]

Your ticket had a reply, did you not see the response?

[valid sky]

FREEE ME

[harsh pebble]

Does medium go above 250 pop or stay at 250 with queue

[honest wedge]

no where can i see it?

[valid sky]

@balmy cypress wanna help me out

!report

[marble mantle]

Hey, @valid sky

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[vague rain]

/ticket

[marble mantle]

Hey, @vague rain

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[honest wedge]

i need to talk to an admin. my ticket conclusion isnt right. its not ok. i want to describe his cheating action

[tough bane]

Then please create one more ticket there. Admins will see both open tickets then.

[lilac lintel]

any mods on trio server?

[hardy frigate]

Hi, i got kicked/banned when i logged in to one of your servers after the wipe. Why?

[livid tapir]

/banappeal

[marble mantle]

Hey, @livid tapir

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[hardy frigate]

/banappeal

[marble mantle]

Hey, @hardy frigate

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[lilac venture]

lol

[chilly plaza]

how do i know when my ban appeal is done

[lilac venture]

wtf 30 second cool down

[chilly plaza]

i am on the website where you link accounts, where will you find out if your ban has been revoked

[spiral anvil]

i tryed to join one of your 5x servers and i was lagging very badly my wifi speed is half a mb and i got banned for exploting could you consider unbaning me please i would never exploit i have 1,500 hours on the game. my steam account is Rusty Lizard #HowlGG

[fringe charm]

is rustoria like affiliated with facepunch?

[lilac venture]

AS I SAID IDK

[fringe charm]

THEN WHY DID YOJU ANSWER

[lilac venture]

tempmute @fringe charm 6 hours someone do it

[fringe charm]

https://tenor.com/view/walter-white-falling-fast-gif-18043850

[spiral anvil]

/banappeal

[marble mantle]

Hey, @spiral anvil

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[fringe charm]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[red grotto]

admin I need help urgently

[long lantern]

i joined the steam and havent got access to the kit

[versed elbow]

Could I be of assistance?

[cerulean marsh]

Heyy I need help

[zealous kettle]

Are you still having this issue?

[zealous kettle]

What’s up?

[cerulean marsh]

My hours have gotten reset on /playtime top on rustoria 10x no bps and its annoying me as I had 1459 hours before

it says Ive got 2 hours atm which is not the truth what so ever

[zealous kettle]

Are you sure you’re on the correct 10x?

[cerulean marsh]

100000% sure as my team mate has 2.2k hours on this server

[zealous kettle]

Hmm, and it’s still showing that he has that many hours?

[cerulean marsh]

yeahhh and every other person that has played on this server have their hours as usuall

[zealous kettle]

Just reached out to someone who will hopefully know a solution- I’ll respond when I find out.

[cerulean marsh]

Okay 🙂

[paper scroll]

/ticket

[marble mantle]

Hey, @paper scroll

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[slim obsidian]

EU Zeus cheating

[fair ingot]

!ticket

[marble mantle]

Hey, @slim obsidian

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[daring pike]

any mod online?

I received a ban on the US main server, how can I appeal?

[zealous kettle]

https://bans.rustoria.co

[daring pike]

I use VPN to have a better connection to the server https://steamcommunity.com/profiles/76561198154541548/

[pliant raft]

@spare widget Any update?

[daring pike]

@zealous kettle Thank you I just made an appeal

[near halo]

Cheater is US LOng. Name is Kelly, Shooting though walls

[zinc agate]

<@&274971100184576010> could i get help pls ❤️

[near halo]

<@&274971100184576010> could i get help pls

[zinc agate]

/ticket

[marble mantle]

Hey, @zinc agate

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[zealous kettle]

What’s up? @near halo @zinc agate

[zinc agate]

could u drag?

[zealous kettle]

Can’t right now

[zinc agate]

all good

[valid sky]

<@&274971100184576010> can you see my request i have been falsely banned

@zealous kettle come on man i got falsely banned can you sort it

[tough bane]

@valid sky Hey there. Please be patient and don't tag all admins. Especially don't ghost ping admins...

[balmy cypress]

Unbanned now

[valid sky]

Thank you so much Luke I do appreciate it

[daring pike]

@hidden pewter and my fake ban?

🥺

[valid sky]

do you know why i got banned ?

[zinc agate]

luke

could i get some help pls

<@&274971100184576010>

[floral leaf]

someone help 76561199046555662

[finite lily]

/report

[marble mantle]

Hey, @finite lily

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[digital mason]

/ticket

[marble mantle]

Hey, @digital mason

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[haughty copper]

when is my appeal going to be looked at

[pearl burrow]

1-3 days is the given time for appeals. Not sure on your specific case.

[zealous zealot]

/ticket

[marble mantle]

Hey, @zealous zealot

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[uncut lance]

/ticket

[marble mantle]

Hey, @uncut lance

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[grand cairn]

how can we make a ticket if we are baned?

[near halo]

is heli ramming in 10x bannable?

Does vip have anything other than queue skip on us medium vanilla ?

[zealous kettle]

You get a yellow name, and queue skip.

[near halo]

Ahh right okay thanks

[grand cairn]

someone help me

[zealous zealot]

i made a ticket like 2 hours ago guy is blatantly cheating admins aint doing shit

yea worst servers ever

[agile carbon]

i need admin for vip

[zealous zealot]

theyll probally respond to ur vip but not to a cheater

[upper tiger]

true

[steady portal]

/ticket

[marble mantle]

Hey, @steady portal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[agile carbon]

/ticket

[marble mantle]

Hey, @agile carbon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[zealous kettle]

What server, and what's your name in-game?

[zealous zealot]

eu long LoOotzz

[zealous kettle]

It'll be looked into soon.

[spare widget]

@zealous zealot Hey, sorry that you're frustrated. We're always following up on every single ticket as soon as possible. I do know yours has been investigated and has received a response. I'd recommend in the future not calling people out in chat though since it only ever will make it more difficult for an admin to look into the suspicion.

[ebon trellis]

/ticket

[marble mantle]

Hey, @ebon trellis

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[ancient jay]

/ticket

[marble mantle]

Hey, @ancient jay

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[haughty copper]

thank you for whoever unbanned me

if a discord mod or something could tell me who unbanned i'd like to thank them ❤️

[spare widget]

https://tenor.com/view/elmer-thumbs-up-gif-7569635

@haughty copper I unbanned you- no need to thank. Just have a great day and have fun on the servers- hopefully no issues moving forward

[haughty copper]

Thats the plan big man

[versed bronze]

admins its kinda urgent

[ancient jay]

/ticket

[marble mantle]

Hey, @ancient jay

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[zealous kettle]

What's up?

[versed bronze]

theres a blantant cheater on small i have multiple clips and ss to prove

[strong meadow]

/ticket

[marble mantle]

Hey, @versed bronze

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[orchid mango]

/ticket

[marble mantle]

Hey, @orchid mango

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[orchid mango]

Can you play on the servers with a vac ban

[strong meadow]

Yes

[jovial scroll]

/ticket

[marble mantle]

Hey, @jovial scroll

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[light venture]

/ticket

[marble mantle]

Hey, @light venture

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[plucky trellis]

/ticket

[marble mantle]

Hey, @plucky trellis

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[mild kettle]

who, what the fuck, and why? what the fuck is this shit

fucking dogshit unplayable servers

[wispy dirge]

?ticket

[marble mantle]

Hey, @mild kettle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[lethal cedar]

how do you appeal a ban?

[raw lily]

/appeal @lethal cedar

[marble mantle]

Hey, @lethal cedar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[mild kettle]

@wispy dirge bro i don't have fuckign time to follow steps in game to report someone

[brisk bear]

/appeal

[marble mantle]

Hey, @brisk bear

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[wispy dirge]

We can't do anything without a ticket, please also report with F7

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[crisp light]

I bought VIP a month ago on Rustoria US Long, and then bought it again about 2 days ago but now that my original 30 days is up I don't have VIP anymore.

[simple salmon]

yo admins we need help we just got banned for cheating when litteraly no one is

[silent holly]

!vipissues

[marble mantle]

Hey, @crisp light

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[blazing loom]

just got banned for 'cheating' when im not cheating

[silent holly]

?appeal

[marble mantle]

Hey, @blazing loom

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[faint hornet]

8 of us got wrongly banned, can you please look at all our tickets ASAP

[tame trail]

<@&274971100184576010>

[faint hornet]

<@&692817764573773856> <@&393554009799000064>

[west osprey]

Yeees?

[faint hornet]

8 of us got wrongly banned on Rustoria us man and its going to take 1-3 bussiness days for ticket replys?

[prisma ridge]

just ran into a hacker

[raw lily]

Typically, yes. Sometimes it's less. It really depends on the current workload of the admins

[faint hornet]

Can you please re-review the ban because our base will decay

[blazing loom]

our base is gonna decay @raw lily

[tame trail]

@raw lily how? yall wrongly banned us

[raw lily]

Unfortunately I can't do much about that. If you haven't already, make sure you all get your appeals in ASAP

[modern lion]

Feel free to make a ticket in game and report using the /ticket cmd. Please wait patiently an admin will look into It shortly!

[faint hornet]

@modern lion we are kickbanned from the server we cant do it in game

[prisma ridge]

i did it but yall need to fix it faster

they hacked jumped into my base stole my guns then left

[raw lily]

We can't really speed up the process. Admins are already looking at existing tickets and work day and night to get through them. They will get to it as soon as they can. I know that's not the answer you want to hear, but in order to make sure all tickets get looked at fairly, we must follow protocol.

[modern lion]

Wasnt speaking to you specifically. If you need to appeal you can head to the website and submit an appeal for an admin to review. Please be patient as it takes time to review.
https://bans.rustoria.co/

[faint hornet]

The next 2 days dont count as bussiness days. this is the only day left. We have all bought vip AND wipe passes and are going to switch servers at this point

[zealous kettle]

Taking a look right now- @faint hornet

[tame trail]

@modern lion yall wrongly banned us

[modern lion]

i didnt ban shit im not an admin sooo chillax. Already being looked into, Please be patient.

[prisma ridge]

just died again please dm me and let me know when he is banned bc i will not be playing until then

[pearl burrow]

You will find responses to tickets in-game.

[zealous kettle]

@tame trail @faint hornet Unbanned, reconnect in 5-minutes.

[blazing loom]

im gonna need a unban too

[sick ocean]

Thank you I am into that same group with others

[near halo]

@crisp acorn

?ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[wispy dirge]

?ticket

[marble mantle]

Hey, @languid pivot

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

Theres aim botters

lol123 clan aimbotted on us

[strong meadow]

/ticket and only report the specific player you believe to be cheating

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[rare sorrel]

Bedwar what a can create a party?

[strong meadow]

Wrong server

[winter heath]

were would i go to attempt to appeal a ban?

[strong meadow]

/appeal

[marble mantle]

Hey, @winter heath

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[dark panther]

whats the website for vip

[zealous kettle]

https://donate.rustoria.co

[dark panther]

when will yall be back in stock

[strong meadow]

!vipstock

[marble mantle]

Hey, @dark panther

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[dark panther]

no like when will yall be back in stock for my freind to buy it

[strong meadow]

yeah read what i sent

`We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.

[dark panther]

ok thanks

[silk dawn]

cn i get unban

[silent holly]

?appeal

[marble mantle]

Hey, @silk dawn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[left pecan]

Any chance I can get clarification for the denied appeal? if not its all good thanks for your time

[atomic radish]

is there an <@&274971100184576010> that can talk with me in support for a second, me and my group have made a report ticket multiple times and nothings happened

[west osprey]

Sure, feel free to join waiting for support and we can chat.

[atomic radish]

thank you @west osprey

[west osprey]

Just one minute

[left pecan]

76561199046602569

https:/steamcommunity.com/profiles/76561199046602569

[atomic radish]

Thank you Lorie, really appreciate the help!

[near halo]

can i get a admin helps

[west osprey]

whats up?

[near halo]

Do you guys ever help with insiding etc? @west osprey

[west osprey]

Feel free to join waiting for support and we can chat

[stone shale]

yesterday cargoship was bugged as fuck , and i kept getting fly hacked , now im stuck somewhere in the ocean , cant wake up

[near halo]

where’s the report channel

[light mantle]

?ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[elder spire]

@west osprey

I'm going to report a team, they must have an ESP on their team! Perspective. I found the Steam IDs of four of them: 76561198110012505,76561198050658110,76561198212822196,76561198136453479。

Directly attached to the territory cabinet, I think it is very unrealistic

[strong meadow]

/ticket cuh

[marble mantle]

Hey, @elder spire

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[languid mirage]

I need help im not sure if its a bug or not

[surreal smelt]

/ticket

[marble mantle]

Hey, @surreal smelt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[wispy dirge]

What can we do for you?

[languid mirage]

I was unable to move and only able to look around but i solved it thanks anyway

[stuck trellis]

/ticket

[marble mantle]

Hey, @stuck trellis

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[agile rampart]

hello i need some help

[tough bane]

Hey, I can only assist you via chat. My internet is currently not stable.

[agile rampart]

ok

[tough bane]

Feel free dm me or write it here 🙂

[agile rampart]

well when i try to join us 5x it says failed to receive data

when i get to downloading world

[tough bane]

Did you try to connect via ip? Or via the game server browser?

[agile rampart]

yes

can we dm so this is not message cooldown

[tough bane]

?mapfiles

[marble mantle]

Hey, @agile rampart

If you are received the Disconenction message World File Mismatch error
then follow this step:

Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

[thick blade]

me and @tight stratus need help

[tough bane]

If you want to transfer your VIP please get in touch with @balmy cypress. Message him your request and your steamid via direct message. Please stay patient and wait for a response. He will message you asap.

[lost surge]

nice

[tough bane]

server?

[lost surge]

Long

[tough bane]

us or eu?

[lost surge]

us

[near halo]

I have a player abusing a glitch in a rock on Rustoria US Main, bottom K10. I have a clip of him abusing it and his steam ID

[ivory merlin]

it doesnt let me message @balmy cypress because i am not friends with him and dont share a server.. i would like to switch my vip

[modern lion]

bruh ur in the same discord as him rn . . .

[tough bane]

You have your own settings blocked. He has his dms open.

[ivory merlin]

ok... well im telling you what it says when i dm him lol

[tough bane]

Check your own settings. Because I can not message you. Seems to be an issue on your end.

[ivory merlin]

i checked my settings, it allows dms from people im in servers with

[tough bane]

Hm... thats weird.

[ivory merlin]

its gotta be his settings im in a discord with 5 other people having the same issue as me

[near halo]

I have a player abusing a glitch in a rock on Rustoria US Main, bottom K10. I have a clip of him abusing it and his steam ID

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[torn arch]

i cant join the sever im playing on , it not showing up on list

[tough bane]

If you are playing on EU servers they are currently performing there scheduled resetart.

[torn arch]

oh my bad thx

[keen torrent]

/ticket

[marble mantle]

Hey, @keen torrent

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[unborn cipher]

staff ?

[tough bane]

?

[unborn cipher]

i got ban and that say tell me to come discord

[marble mantle]

Hey, @unborn cipher

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[unborn cipher]

when can i got unban if i submit an appeal

[wispy dirge]

Usually takes 1-2 business days.

[unborn cipher]

ok

[blazing herald]

how i can DM Løgan#0001 when he dont accept friend reqest and i can write to him

[wispy dirge]

What can we do to assist you?

[torpid tapir]

i have learned that i am being DEFAMED and SLANDERED on rustoria 10x, saying i was "teaming"

i would like to say that i have debunked every claim in the ticket made! (as a genius like myself would)

https://youtu.be/BKdLbF63zPc The ticket was made out of context, with factually incorrect statements. In this video i show every clip he sent of me from my POV. Please ignore that ticket. Thank you. Brookie out.

[whole plank]

private video

[torpid tapir]

unlisted now

https://www.youtube.com/watch?v=xONOD4XUA8E

[raw lily]

You should be able to do /ticket reply (ticket number) and add additional information to the ticket

[torpid tapir]

I dont know the ticket number, Cause i was the one who got reported

[raw lily]

/ticket view

[torpid tapir]

wait thats still the wrong video FUCK

[raw lily]

That should list out your currently submitted tickets

[torpid tapir]

i was the one getting reported

https://www.youtube.com/watch?v=xONOD4XUA8E hheres the updated video

I shall prove my innocence 🙄

[tough bane]

looks both the same

[torpid tapir]

ki edited the link

[fading rose]

Where i can check a ban on eu medium

[wispy dirge]

https://bans.rustoria.co/

[cerulean marsh]

yooo yooo need help fixing a thing

[wispy dirge]

What can we do to assist?

[near halo]

can i talk to an admin/mod in dms ?

[royal knoll]

any admin?

[near halo]

What you need?

[near halo]

What up?

[near halo]

go dms?

[cerulean marsh]

ummmm I had a conversation with spoofy like 13-14 hours ago about my /playtime being bugged on 10x no bps EU . He mentioned he had someone looking into it as I had almost 1.5 k hours on the server which I kinda want back

[wispy dirge]

If @zealous kettle told you that someone is looking into it, rest assured someone is looking into it 🙂

[rare plover]

Lol

[near halo]

.

Can these dudes get banned they're using name changers and ESP

Admins i got thsi guys profile he's just name changing lvl1steam, 1friend

[rare plover]

Why do people cheat. What is the point. I dont get it.

[near halo]

cause they suck

they're a big group on main, prefiring corners and just profiting with hackers. thats what vanilla is all about for these cheaters........ it sucks

[torpid stone]

!play

[dark radish]

Have you made a ticket?

[near halo]

Always to make sure to make a /ticket in game get there names and send a clip if you have one and try not to call them out cuz they can seee it and stop what there doing and it makes it hard for admins to do farther inspections on them 🙂

[near halo]

the man has a name changer its changing like every 5minutes

@autumn musk Please do /ticket in game and try not to call out hackers in DC try just do /ticket in game and make sure to put there names and some clips if you have any thanks 🙂

[plucky parcel]

<@&274971100184576010> i need support asap

[plucky parcel]

any admins on?

[neat pumice]

Not an admin, but perhaps I can help you out. Whats up? 🙂

[plucky parcel]

can you dm?

[neat pumice]

👍

[woeful pawn]

is the 5x no bps wiping today?

[unique dew]

#oldserverinfo

[ripe sun]

Does this server ban for association?

[neat pumice]

Depends on the circumstances, but don't associate with cheaters and there won't be any bans 🙂

[ripe sun]

Im just trying to figure out how a chinese clan that has bunch of hackers/banned once are still playing

[neat pumice]

Like I said, it depends on the circumstances, if you think a mistake has been made or suspect further cheaters, feel free to make a ticket in game 👍

[ripe sun]

I have made one dont think its been replied to in 2 days tho

[neat pumice]

Do /ticket list and check your f1 console 🙂

[ripe sun]

Ye havent gotten a reply on it since i made it on wipeday

[neat pumice]

Thats an unusually long wait time, feedback is passed along, hang tight 🙂

[zinc agate]

get these guys muted

[devout robin]

Hello i need help

@near halo Hello i need help

[near halo]

Whats up

[devout robin]

The server prompts me "Forbidden: Avoid avoidance"

[finite bobcat]

yo i heard @balmy cypress is able to transfer my vip from one server to another. how do i get that done?

[plucky parcel]

i need help

[near halo]

What can i help with 🙂

[plucky parcel]

My team filled out tickets about hackers harrassing us and im really hoping someone can get on that asap

[near halo]

Did you just fill them out

[plucky parcel]

about 2 hours ago

[cloud hare]

rustori.co eu main ıraqmax The man is shooting from
under the ground killing us

[near halo]

Just gonna have to wait a while it mite take a bit srry

[cloud hare]

using bug pls banned

[near halo]

Please if you have a report do /ticket in game put there name as well as some clips if you have any please 🙂

[cloud hare]

We got a clip but it was ignited by a silencer

ıraqmax3033

come sw

The man is killing everybody now come from there

[near halo]

/ticket

[marble mantle]

Hey, @cloud hare

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[cloud hare]

i did it but the man still kills us

[near halo]

The ticket wont get looked at look straight away you will have to wait awhile

[cloud hare]

We'll post it in the clip now

thanks

[slow maple]

!ticket @rugged root

[marble mantle]

Hey, @rugged root

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[cerulean galleon]

Is it possible to transfer my VIP to someone else?

[slow maple]

/banappeal @rugged root

[marble mantle]

Hey, @rugged root

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

i love how i made a ticket on wipe day about a guy blantantly cheating and the admin replied to my ticket with “i watched him and didn’t see anything” and i just logged onto a message that him and his buddy got EAC banned.

second time it’s happened on rustoria servers, 100% admins aren’t actually spectating reports

Hey is there any way you guys can remove my name from hours leaderboard for rustoria 10x? i tried changing my name on there as whenever people find my teams cords it instantly get leaked and we always get raided. We just want to have a fair game where no one knows who we are and people will not leak our cords 24/7

i changed my name for this wipe but then people looked at the hours leaderboards so when you do /playtime top, and they instantly knew it was me as i am one of the highest on the server and people are strange and decide to memorise the amount of hours i have on the server

id appreciate it if you could some how hide the amount of hours i have on that server so people cant find who i am, otherwise i might as well play a different server as currently its not enjoyable getting raided 24/7 and getting cords leaked meaning anything that we work for gets instantly removed,

and i dont necessarily want to as ive played this server for nearly a year now

[raven mist]

Sorry that you experienced this, but i can ensure you that we look into every ticket that comes in carefully, don't forget that we're still humans.

And i can tell you , we catch alot of cheaters on a daily basis

[misty scroll]

@near halo We will not remove you from the leaderboard, however you are free to hop on an alt account in this case as you just want to hide your name.

[near halo]

really?

but i dont have an Alt account?

[raven mist]

You will have this issue on every server , nothing that can be done about that.. its rust, the goal is to raid eachother ^^

[near halo]

I mean, but its not my fault that everyone on the server leaks my cords in global if u get what i mean

[raven mist]

Thats rust

[near halo]

its a really unfair disadvantage

[cerulean galleon]

Shen you you be able to transfer my vip

[raven mist]

Hide your base better hehe, or take a different base design ^^

You need to dm @balmy cypress regarding that dar

[near halo]

no thats not it tho, if i kill someone outside my base, they will instantly be like, Enzo's cords...

[cerulean galleon]

Alright thanks!

[raven mist]

Sooo.. be smart and dont let players kill you near your base 😉

[near halo]

ahaha i guess, but it isnt that easy lol

just a shame that im gonna have to leave the server due to being known in it :p

[raven mist]

Thats your choice unfortunatly

[near halo]

yeah man, i appreciate it 🙂

[raven mist]

[plucky parcel]

hey @raven mist can you dm me

[plucky parcel]

i need help asap

[near halo]

ZEUS 5X HAS BEEN DOWN FOR 15 MINS

@near halo STFU AND STOP PLAYING A 10X THEN

i can't find the US Zues 5x

[modern lion]

US or EU zeus ?

[deep shard]

US

[bleak sky]

hey

[modern lion]

hello

[bleak sky]

how do i unmute someone

[modern lion]

Define unmute... do u mean from the ignore cmd??

[bleak sky]

my bad like in game rust through consol forgot the command

[modern lion]

im not really sure what you mean however if its an ingame /ignore cmd im sure if u try to type it again it would unmute them

[bleak sky]

there a thing you can type in console that lets you see what you have muted can i just cant remember it but its all goosd

[modern lion]

Yea im not sureee if someone reads this and knows what you mean im sure they'll @ or dm you to help ya out!

[bleak sky]

thank u

[deep shard]

is US back up
Zues?

[bleak sky]

maybe this could help when i kill someone ingame i cannot see them like it doenst pop up in chat that i killed them

[stone shale]

@modern lion who do i talk to if i have server issues

[modern lion]

Its currently down and Admins are aware please be patient

[deep shard]

alright

[modern lion]

wdym server issues

[void condor]

Zeus is currently restarting, give it 2-3 minutes

It's back up

[modern lion]

#looking-for-group

[dark panther]

ooppssss sorry

[near halo]

CAN ANYOE HELP I can't respawn Rustoria EU Main

[near halo]

can any admin help me with vip

i already have vip and i gifted my self vip when i was trying to gift it to my friend

[silent holly]

!vipissues

[marble mantle]

Hey, @near halo

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[near halo]

no like

i already have it but i gifted to my steam id and instead of my friends cause im bricked

[silent holly]

yes please dm luke and tel lhim this

[versed geyser]

Pussio tried hiding from me

[versed geyser]

ur a nn newgen

[silent holly]

#general

[near halo]

your a nn

i think my dead nan is known more than you <33 also sorry shenzy or whom ever is about to warn me ;-;

[silent holly]

pls go to #general

[bright ruin]

Known? your hated

[silent holly]

#general

[elder turret]

Can a admin contact me because i need help with my account pls!

[near halo]

https://tenor.com/view/moto-madagascar-sexy-eyes-how-you-doing-gif-8807297

[slim obsidian]

Trio 5x no bps isn’t coming up. Ty

[silent holly]

#general

[silent holly]

admins have been notified

[mellow tundra]

We're working on Trio

[near halo]

👍

[tired aspen]

its not that ur on playtime top,its that u think ur the best player and ur lowkey shit so its fun to make u angry and raid u :) sorry for saying this in support section but he needed to realise thats not the reason he gets raided.

[eternal pier]

how long approximately?

[fringe forge]

5" but it's the thickness that really counts

[violet dagger]

Trio should be up hopefully in the next 5 minutes

[eternal pier]

thanks

[violet dagger]

Trio is online

[pseudo raft]

If any admin available

[silent holly]

what do u need help with'

[pseudo raft]

A very confusing ban on small

[silent holly]

!appeal

[marble mantle]

Hey, @pseudo raft

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[pseudo raft]

ty

[near halo]

Can I get a refund in vip within 2 days of purchase

[spare widget]

@near halo You'd want to message @balmy cypress about anything VIP related- he's great with it all and can get you the correct answer

[near halo]

Okay thanks

[pseudo raft]

I put in a ban appeal but can I add onto it like a video?

[near halo]

So I have done but I haven’t had a reply for like 20 mins now is it just busy lol

[lunar grove]

#support i got banned for teaming but i was playing solo

[marble mantle]

Hey, @lunar grove

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[spare widget]

@near halo It'll always be as soon as possible, if you haven't heard back yet then I'd assume they're busy at the moment. I'll pass it on though but thanks for being patient!

[near halo]

Sorry I hate to be a pain thanks for understanding lol

[copper bay]

Hello is there any way for me to get killed by an admin on EU long, cause my game crashed on cargo and im floating in the air and i can't stand up. (my IG: Not Napkin)

and no i can't f1 kill

<@&274971100184576010>

[violet dagger]

Can you send me your steamid64

[copper bay]

76561198140051800

[violet dagger]

@copper bay Anything?

[copper bay]

i got kicked

[violet dagger]

yeah reconnect and see

[copper bay]

oh im in queue so it will take a bit

im good now thanks

[pliant raft]

@violet dagger I asked to look into an issue and it's been like two days :/

Here is my steam64: 76561197994020145

[violet dagger]

@pliant raft What issue?

[pliant raft]

On US Long it says I have a false ban for scripting. I went to the bans.rustoria website to try and get it fixed but it says I don't have any bans.

[violet dagger]

Put it as mute appeal and just make sure to say in the reason it is a ban and your steamid64 + all the info you can provide

[pure reef]

Yo

[brisk bluff]

?

[pure reef]

Someone outside my base mic spamming racist stuff and ear rape

[mortal zinc]

i need some help from a admin

i bought vip for rustoria medium and i dont have it

[spare widget]

@pure reef We don't moderate voice chat- would just disable Voices in the audio settings temporarily

[pure reef]

Aight.

[spare widget]

@mortal zinc Should take effect as long as it was purchased for the correct server. I'd recommend DM'ing @balmy cypress about anything VIP related- probably best to message with your Steam 64 ID and a summary of your problem and he'll get back to you as soon as possible

[mortal zinc]

i bought it yesterday and it went threw i think then i went to go look at it again and it was sold out @spare widget

[near halo]

Who should i dm about ban?

[strong meadow]

/appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

trying to appel a ban for scripting they denied my thing on that because there is no way you can prove your not scripting

i want a script check so i can go play again

[strong meadow]

looks like you ain't getting unbanned then unfortunately. 🤷‍♂️

[near halo]

how they need to atleast let you prove your not scripting i got 5k hrs no need to script lmao they cant prove anything off the ./appel

[strong meadow]

you'll need to message Luke like zenzen said, you can check your account on the donate website to see if it successfully purchased it.

[near halo]

And if i make a alt ill get banned for evading so i want to just let them check my shit and let me play

[strong meadow]

they don't have to let you prove anything

there's most likely a very valid reason they would ban you, then proceed to deny your appeal.

[near halo]

well how tf am i supposed to show im not scripting and they denied it because i said im not scripting like what else am i supposed to say??

[strong meadow]

go play another server then 🤷‍♂️

[near halo]

moose is dead alot of the time and fp has cheaters rustoria is the best for haveing fun

[strong meadow]

Rustoria does very valid bans and rarely makes any human error mistakes.

just don't cheat 😄

[near halo]

its fucked bc if i was a youtube i would be insta unbanned they can check my whole pc i dont care its probably cross hair x what flagged me

[strong meadow]

crosshair don't matter, sorry man but if your appeal was denied then your best bet is to just leave it alone, maybe come back far into the future and try again.

[near halo]

its been months thats why im trying to see who to dm

its a backround app so idk

[strong meadow]

you've been in here like every week trying to get script checked, your appeal looks to be a final decision

[pliant raft]

@spare widget Any update?

[near halo]

when is vip for med restocking

[strong meadow]

!vipstock

[marble mantle]

Hey, @near halo

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[strong meadow]

#support message

[pliant raft]

What is that?

Yeah, that's old. I was supposed to contact Zenzen yesterday which I did but never got a response.

[strong meadow]

#support message

[pliant raft]

@spare widget Please, can I get an update. It's been two days.