#support

1 messages · Page 1418 of 1

spare widget
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@proper dawn Trying to reconnect

proper dawn
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like he keeps trying to get back on?

raven mist
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Yes

proper dawn
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okay also he's part of a clan how come only he was banned

spare widget
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@proper dawn We don't discuss other players' bans honestly. There can be a lot of valid reasons why you're seeing that- it can be very difficult from the player perspective to evaluate a ban notice in chat

proper dawn
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yeah I agree its just they tried to raid us earlier today and they lost so we're wondering why it's only 1 of them being banned as usually we see bans for playing with a hacker

spare widget
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If you think there's been an issue with a ban though of someone on the server then you're always more than welcome to send in a ticket in-game (/ticket add (your report with details) and we can verify that everything is okay- although it'd be unlikely we'll ever give specifics obviously

proper dawn
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okay I submitted it but I think it's fair for us to know as we may have been a subject to their cheating

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do you not agree with that? if not why?

spare widget
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You'll get a response to your ticket normally whether everything is correct as it stands or if something has changed. We try to always let people know if their report led to a ban obviously

near halo
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Is there anyway admin could join a server check 1 guy? :x

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LEgit aimboting everyone

spare widget
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@near halo We'll always check out whatever you're concerned about- /ticket add (your report with details) in-game

near halo
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Just did

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Its just not okay xD I was legit behind texture and he was just spraying to it even tho i was not even peeked out :c

half horizon
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my vip should have renewed but it didnt and now I cant buy vip how can I fix this?

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my payment method should still be active

spare widget
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@half horizon Message @balmy cypress and he should be able to answer any question you have with that 🙂 I'd recommend sending your Steam ID to him when you DM

near halo
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could i speak to a mod

near halo
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PLEASE SOMEONE

atomic gyro
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yo I cant pick up this SAR on the ground in-game name Ace

marble mantleBOT
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Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
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asjgo[ias ngok[asg0aig i DID

near halo
cobalt forge
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<@&274971100184576010> <@&415898423460626432> @echo venture i need one of u pls

raven mist
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Whatsup ?

cobalt forge
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it say im banned of a 10x for exceeding group limit?

raven mist
cobalt forge
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@raven mist who looks at appeals

raven mist
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we do

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Whats your ingame name @cobalt forge ?

near halo
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@raven mist Could u join please?

proper dawn
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dude he didn't even hit a headshot

raven mist
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Join what?

near halo
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Just locking on body and spraying doesnt miss a single bullet

proper dawn
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so I can do that

near halo
proper dawn
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hey admins just a question, how do you determine if someone is cheating? Because there are a lot of people that are just really good at the game

lean folio
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I've linked my steam and still can't use /s

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Any help?

raven mist
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We do not give away our methods salvin ^^

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Keith, try to do /auth ingame

lean folio
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Perfect, ty

cobalt forge
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@raven mist IM A LESbian

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thats my in game name

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or tsbb

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or dawn.tsbb

raven mist
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Alright, your appeal will be looked at asap by the admin who banned you, just fyi . You do know that there is a group limit on the 10x right? ^^

cobalt forge
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well if there was i apologize i dont really remember passing limit

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i only joined a friend that invited me to the base

unborn vault
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any mods

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or admin

lucid pendant
near halo
unborn vault
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can one of you pm me

near halo
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what do u need??

unborn vault
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to talk about my ban

near halo
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?appeal

marble mantleBOT
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Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
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go there

unborn vault
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ive submitted an appeal

near halo
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then wait for an answer

unborn vault
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its been double the amount of time that i was told to wait

lucid pendant
spare widget
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@unborn vault Just checked- your appeal looks to have received a response 1 day after you originally submitted it and it was denied.

cobalt forge
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@spare widget wat about mine?

spare widget
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Glad you at least get an answer, sorry that it's probably not the one you were looking for.

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I'll check in a second @cobalt forge

cobalt forge
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ty

unborn vault
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@spare widget i pmed you

spare widget
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@cobalt forge Wait 5-10 minutes and you should be fine to connect

cobalt forge
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@spare widget ty very much

polar marlin
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/ticket

marble mantleBOT
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Hey, @polar marlin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

polar marlin
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i know someone who plays rustoria that scripts

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got his gamertag everything

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plz

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fix this

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its on zeus 5x US

next gazelle
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/ticket

marble mantleBOT
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Hey, @next gazelle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

stiff totem
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are VPNs allowed?

next gazelle
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Is there a way to get an admin to contact me my ban appeal? i cant upload videos as i have bad internet but i can stream

stiff totem
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I just wanna know if i can use a vpn or not

silent holly
stiff totem
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good looks playa thank u @silent holly

crimson void
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are skins ever gonna be allowed on the server?

iron hinge
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I donated for elite package yesterday, but i cant use the kit in game?

silent holly
marble mantleBOT
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Hey, @iron hinge

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

crimson void
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ahh ok any eta on fix? just wondering i see alot of ppl complaining about it

raven mist
near halo
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dwa

silent holly
dreamy path
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hello i am playing eu 5x also the omak2 team are using cheating on this server, can you check it out?

marble mantleBOT
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Hey, @dreamy path

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

nimble bronze
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/ticket

marble mantleBOT
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Hey, @nimble bronze

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

spare widget
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@dreamy path Yep, definitely always best to send in a ticket in-game with /ticket add (your report with details). I'd also recommend if you believe a team is cheating to specify who you're concerned about most within the team rather than just reporting that a whole group is possibly cheating. Include in your ticket the most suspicious player and it'll be looked into in-depth and please refrain from calling anything out in chat

visual violet
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lol im next one int he que and no ones leaving lol

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finaly im loading

austere walrus
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hacker on us medium 2 he has aim bot and he takes no fall damage, his name is posty on steam

marble mantleBOT
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Hey, @austere walrus

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

austere walrus
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/ticket

marble mantleBOT
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Hey, @austere walrus

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

nimble bronze
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/ticket teaming between PFKNR and I clan we> Proof exact words from PFKNR clan "yo i clan pm me when they start raiding we will counter"

marble mantleBOT
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Hey, @nimble bronze

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

nimble bronze
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teaming between PFKNR and I clan we> Proof exact words from PFKNR clan "yo i clan pm me when they start raiding we will counter"

austere walrus
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it isnt letting me / ticket

slow maple
dreamy path
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/ticket hello i am playing eu 5x omak2 team matook is cheating on this server, can you check it?

marble mantleBOT
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Hey, @dreamy path

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

dreamy path
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/ticket

marble mantleBOT
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Hey, @dreamy path

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

austere walrus
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it just dissapears

bold kelp
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/ticket

marble mantleBOT
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Hey, @bold kelp

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

bold kelp
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hello

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i got a message from someone nameed sue39 and he left a link

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do i press it? he said i won a glory ak

zealous kettle
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It's a scam, do not click the link.

bold kelp
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alr

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wat

austere walrus
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it just dissapears once i type it

bold kelp
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wdym

zealous kettle
austere walrus
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nothing

bold kelp
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oh nvm

zealous kettle
austere walrus
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yes

zealous kettle
marble mantleBOT
left patio
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heres another

zealous kettle
digital flint
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Got a PM spammer, fyi.

fallen tree
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@restive flare

left patio
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@fallow ingot is one too

zealous kettle
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Already banned

left patio
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i can't post screenshot

bold kelp
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saame chewy

civic atlas
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if i have really good evidence of someone hacking can anybody do anything

tough pumice
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how long does it take for kits after auth
been waiting awhile

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it only says i have 2 twitter an twitch but im in all of them

marble mantleBOT
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Hey, @civic atlas

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

short oracle
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I got kicked from server and now its gone cant connect help?

silent holly
dreamy yacht
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who can i talk to that owns this thing

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i got a msg about winning some thin

silent holly
silent holly
dreamy yacht
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ya

stray marsh
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Staff around that I can DM. Fellow rust admin with info.

uneven barn
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/ticket

marble mantleBOT
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Hey, @uneven barn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

zealous kettle
pure sentinel
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is there any rule or consequence for insiding

forest urchin
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we dont interfere with gameplay issues

jade rock
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Are you guys ever going to add a launch too us small?

forest urchin
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its mean to be like that sorry

near halo
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can you check it ?

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200 300 400h people i have %95-100% spray recoil ?

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i think its macro or script

elder oracle
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bruh i got banned for literally no reason

zenith forge
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whats ur in game

elder oracle
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Sp4c3.

forest urchin
marble mantleBOT
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Hey, @elder oracle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

forest urchin
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it looks nothijng like scripts, there just spraying the ak. plus you got double sprayed by 2 people

near halo
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sorry for the quality 😄

forest urchin
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all good lol but doesnt look fishy at all

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just got double sprayed

near halo
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no i know but he have 200 hours and 0 level other guys in his clan ?

forest urchin
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ehh doesnt really mean that much

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if your suspicous of the guys /ticket them and maybe f7 them

near halo
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can you spectate you will make a difference

forest urchin
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im a chat mod but youhave to make a ticket in game

near halo
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if i look all the clan profile all is suspicious

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Ow okeys

forest urchin
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may be to you but not to other people lol just make a ticket and a admin will get to it when they can

dusty kernel
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sumone just got kicked on rustoria main for exceeding group limit?

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????

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banned*

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rustoria main na

near halo
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there is no group limit on main server

dusty kernel
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so... he got banned from a diff server?

near halo
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i dont know

dusty kernel
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then it showed up cuz he came played on this server>

shell citrus
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Someone just got kicked and it said exceeded group limit

near halo
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well

dusty kernel
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but i came here for answers what do you mean you dont know = ( im scared and vulnerable. i have a team of me and 2 friends should i kick one

near halo
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thats weird cus there is no group limit on main

livid tapir
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there is none

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i run 6 deep on main

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thk runs 30

near halo
dusty kernel
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ban thk ^ i agree w him

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i sent you the screenshot via dm

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hope it helps

near halo
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im not saying its imposible

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im just saying that if u read the rules.. there is no group limit

livid tapir
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it caps at 16

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but after that you just cant invite, you can still live in the same base

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lots of zergs just have multiple teams but live in one base

near halo
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hes talking about the amount of people that can be playing together

livid tapir
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i know thats why i explained further

dusty kernel
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can i speak w ur manager

pearl burrow
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People get banned for having more people on a trio server

dusty kernel
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^

pearl burrow
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and then it shows up when that player plays on a main server

dusty kernel
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^

shell citrus
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The system literally says team full when you hit 16 and try to add another. We are asking why someone gets kicked?

dusty kernel
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so n0va was right

pearl burrow
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thats why you see that message

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yes n0va was right, no limit on main ever

dusty kernel
shell citrus
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So like more than 3 on a tc? Because you physically can’t add them to your group

pearl burrow
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yes on a tc or giving codes or teaming

zealous solar
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where do i make a ticket

pearl burrow
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@dusty kernel if you want, sure

livid tapir
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He said there is no limit, there is no limit, kinda end of story

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/ticket @zealous solar

marble mantleBOT
#

Hey, @zealous solar

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

zealous solar
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where to make a ticket for us main

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/ticket

marble mantleBOT
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Hey, @zealous solar

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

shell citrus
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Why are you even in the conversation? You’re not a mod/admin. Mind your business

pearl burrow
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Me?

shell citrus
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No the ape

pearl burrow
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I don’t know, Im not quite either. But yeah, I’ve seen that before.

forest urchin
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@livid tapir it means they got banned on our trio servers and there tryna play on a different now

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There is no team limit on vanilla

pearl burrow
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🙂

shell citrus
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^^^^ thank you!!!

livid tapir
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thats what was said

austere walrus
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the same guy is wiping everyone

forest urchin
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For main the team ui is 16 meaning you can’t see more then 16 on team but you can have as much teammates as you want

livid tapir
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that was said too

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thanks for confirming what i said tho

forest urchin
marble mantleBOT
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Hey, @austere walrus

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

forest urchin
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No problem

pearl burrow
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They probably wanted to hear it from a chat moderator/admin

livid tapir
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valid

forest urchin
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Yeah lol sun do

near halo
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#support want to report a cheater on rustauria x10

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

round tusk
#

/ticket

marble mantleBOT
#

Hey, @round tusk

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

terse terrace
#

yo

forest urchin
marble mantleBOT
#

Hey, @terse terrace

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

forest urchin
#

/appeal @cinder spindle

marble mantleBOT
#

Hey, @cinder spindle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

forest urchin
#

/appeal @spice perch

marble mantleBOT
#

Hey, @spice perch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

next gazelle
#

Can i speak with an admin

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Or pm an admin?

forest urchin
next gazelle
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I dont think an admin read my message and just banned me; i offered to stream my recoil to any admin; i havent played rust on my computer only irl friends pcs and i got banned for using ak 8x when i died right after

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So im confused

marble mantleBOT
#

Hey, @next gazelle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

next gazelle
#

Its was denied and i dont believe an admin looked at my appeal as no one said anything to me

forest urchin
next gazelle
#

Is there an actual admin i can pm about my issue as i dont believe my ticket was read; i can hand cam or stream my game so

forest urchin
next gazelle
#

How is that fair? When people can actually play the game?

forest urchin
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If you don’t believe me then dm and admin but there going to tell you the same thing 🙂

next gazelle
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I dont believe that tho, i loaded in killed one guy with an ak went out with a tommy, died and was banned

near halo
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Any admins ?

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I reported with /ticket but nothing happened, those kids r juste ruining the game and the server aswell

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Enjoy guys

forest urchin
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please dont call out people in our discord for they can see it and stop cheating causing it to be harder on admins

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if you made a ticket sadly youll have to wait until someone gets to ite

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theres no other way

near halo
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Yeah, u cant fight ppl that r esp hacking, u r supposed to die to them CZ they can esp see u, and tape twice in mouce to double HS, while u hopping admins check the ticket

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Bullshit bro

forest urchin
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no point in getting mad at chat mods in support

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that doesnt help nor do anything

near halo
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I am not made, lol

forest urchin
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theres tons of reports that come in daily, youll just have to be patient

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maybe try not to go outside for a bit untill hes gone

near halo
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Anyway, think wut u want bro, I left

raw lily
#

There are many people all with the same issue. If we don't go in order, that will result in tickets being drastically delayed or missed entirely. While I understand it can be frustrating, we have a process and it must be followed to ensure everybody gets their ticket looked at

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Please don't take your frustrations out on the mods and admins who volunteer a great deal of their time to help make the game a better place

near halo
#

@raw lily who cares about ticket now, u can wipe ur ass with

raw lily
#

Sorry you feel that way. I hope you have a good day

fallen wren
#

/ticket

marble mantleBOT
#

Hey, @fallen wren

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

steady mason
#

i just boosted the server and i dont have booster kit on trio 5x

forest urchin
steady mason
#

did it already

forest urchin
#

when did you boost it

steady mason
#

just now

#

this isnt the first time ive had the issue though

forest urchin
#

give it 5-10 minutes and try again

placid schooner
#

any admins online

#

need to discuss a ban

forest urchin
marble mantleBOT
#

Hey, @placid schooner

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

placid schooner
#

already did that

#

need to talk further in depth

forest urchin
#

gotta wait for a response on your appeal then

#

feel free to dm an admin but theyll probably say the same thing

placid schooner
#

already did, by Logan, hes not online so I was wondering if theres anyother admin i can talk to

forest urchin
#

try dming zenzen but youll most likely have to wait

#

everyone including the admins have different time zones and stuff to do

#

so might have to be patient for a bit

steady mason
forest urchin
#

like i said

#

give it 5-10 minutes

steady mason
#

it has been 10 minutes

forest urchin
#

also make sure your signing in with the right discord

steady mason
#

that was my discord name and tag 2 years ago

midnight bough
#

how come the test gens and sam sites got removed

steady mason
#

@forest urchin

faint anchor
#

Im having issues connecting to the server. I had this issue a couple days ago but it's happening again. Wont show up on history/f1 connect or anything 😦

spice wagon
#

I'm trying can my subscription, but it won't let me

obtuse turret
#

Is there somewhere I can reference a full written list of Rustoria's server rules and conduct, etc.? I have a question about a gameplay dynamic I believe is an unnfair advantage.

#

Want to check if it's been addressed before I bother anyone with authority

midnight bough
#

@strong meadow yes

raw lily
#

But I might be able to help elaborate on a rule if I get some more context

strong meadow
obtuse turret
#

@raw lily The question is if teams/groups are allowed to completely wall off monuments or recyclers. Furthermore, this case is mining outpost, so they can't wall over the road, but they are fortifying it to basically make it inaccessible to other players. I'm not sure if this falls into the dynamic of "fight for it" or tips the scale of fairness to nakeds, new joins, etc. Essentially, non-VIP too who are late to the server or were held back by queues are faced with even more difficult play. I can see it being interpereted as unfair by most new players, which would lower VIP ticket sales, or inadvertently promote a sense of VIP-cronyism and new players wouldn't get a chance to flourish because it's too difficult to get a leg up against players who do this - through hard work or advanced time via VIP access.

I'm a VIP myself, but this kind of thing can drive way new players and ultimatly stunt the growth and sustainability of the server's popularity. Giving this feedback as* someone who has run servers for other games and this kind of stuff really bugs average-joes.

strong meadow
obtuse turret
#

US Vanilla Long, X9 grid.

midnight bough
#

@strong meadow tysm it changes the whole electricity thing, happened with the new hdrp update

#

also cargo never spawns like neer

#

never

strong meadow
raw lily
#

In my opinion, that is a perfectly valid game-play mechanic. While yes, it is a hindrance to new players to the server, it is something that is not explicitly prohibited by Facepunch, therefore Rustoria does not enforce it either. They aren't breaking any rules and while a bit scummy, is still allowed according to the rules of the game. It's hard to say it's truly a "Vanilla" server, if we're modifying the rules that Facepunch has put in place.

strong meadow
#

couldn't of been said better 😅

raw lily
#

You're more than welcome to suggest it in our #feedback-suggestions channel, but I feel our admins and other moderators would feel the same way.

obtuse turret
#

So be it. I appreciate your time. For now I guess we'll add them to the raid list! Good day gents.

raw lily
#

That's the spirit, good luck my friend

steady mason
#

i boosted the server about an hour ago and still no results on the server when i /auth

willow vigil
#

I can not connect to main

#

i have tried in f1 console

#

it just gives me error

#

any admin can help me with this? I have vip, no problems yesterday

near halo
#

try restart steam

crisp storm
#

I cant connect to the solo duo trio either

#

tried console client.connect aswell

#

doesn't work

willow vigil
#

tried, restarting computer and internet

#

tried connecting through steam join friends game, it says server not responding

crisp storm
#

yeah i get the same error

#

times me out

near halo
#

what client.connect u guys using ??

crisp storm
#

well im trying to get into the solo duo trio 5x

#

he's trying to get into main

near halo
#

yeah ik that

crisp storm
#

which i got directly from the website

near halo
crisp storm
#

i tried the ip aswell didnt work

willow vigil
near halo
#

does it says anything ??

#

any error

#

??

willow vigil
#

amsterdam II disconnected:disconnected

near halo
#

ohhh

near halo
#

try connect other servers

#

and see if it works

#

both of u

willow vigil
#

i have , got on other server no problem

crisp storm
#

me aswell

near halo
#

ive had that kind of error before

#

and sometimes its nothing .... maybe wait a few minutes and try reconnect

crisp storm
#

its been like 20 minutes'

willow vigil
#

I also tried this IP, 208.103.169.97:28015

near halo
#

did u try looking the server

willow vigil
#

because my steam friend is on and from steam join game it gives me that address

crisp storm
#

i literally have a friend on the server too lmfao

willow vigil
#

with message: Server not responding

near halo
#

restart steam and try now

willow vigil
#

I have tried

crisp storm
#

^

near halo
#

mmmm

#

then close steam in ur task manager

#

and then open it again

#

close it from the task manager

willow vigil
#

ok

near halo
crisp storm
#

i already am

near halo
#

ok

#

well tell me if it works

crisp storm
#

nope

#

shit still broken

willow vigil
#

same

near halo
#

whats up with the 5x trio US

near halo
crisp storm
#

u having the same issue huf?

#

shit broke af cant connect any way?

near halo
#

idk i just dont see it in my history or anywhere

willow vigil
#

my 3 friends on

crisp storm
#

yeah

#

it wont work

#

its clearly something server side

#

because multiple people are having the issue on multiple different servers

willow vigil
#

camden do you have vip too?

crisp storm
#

no

#

im trying to connect to the 5x solo duo trio

#

not main

near halo
#

same

crisp storm
#

i can get on main just fine

#

just not solo duo trio

willow vigil
#

hahaha wtf

#

I am trying to get on main

crisp storm
#

wait nvm

willow vigil
#

bet I can get on solo duo trio

crisp storm
#

i cant get on main either

#

lmfao

#

i could a minute ago now i cant

strong meadow
#

well that should clarify server sided issue then

crisp storm
#

yep

willow vigil
#

?

crisp storm
#

already said that lol

subtle turtle
#

!ticket

marble mantleBOT
#

Hey, @subtle turtle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

i just got on main

#

there is no issue

#

im going to the trio 5x

subtle turtle
#

im having issues joining main as well

strong meadow
#

I can get on both, I'm just trying to figure if it is really server side or coincidence. I'll alert devs, might be ISP or somethin

crisp storm
#

most likely is isp

crisp storm
#

because you know all about the servers dont u chat mod

near halo
#

trio server is good too

near halo
willow vigil
#

sometimes I have issues with server not showing up in lists, but I can almost always connect through ip

willow vigil
#

but now I can not connect through ip, and not through steam join friends game

near halo
#

how do u connect through ip?

strong meadow
#

in F1 console

subtle turtle
#

can connect to trio or main server

willow vigil
#

fizine can you paste ip for main?

crisp storm
#

if you're having the same issue as us, that won't work ^

opaque crystal
#

Hi, this servers works for cracked rusts?

opaque crystal
#

I have to be added to an whitelist or something?

near halo
opaque crystal
#

or is mandatory had the game buyed?

crisp storm
#

@opaque crystal no you have to buy the game

near halo
#

it takes me to amsterdam II wtf

opaque crystal
#

fuck

crisp storm
#

that's just a bug huf

strong meadow
crisp storm
#

client.connect to any server working or not results in amsterdam II

forest urchin
#

tbh never even heard of a cracked rust only other games

opaque crystal
#

do you have any server that have a lot of people and can work with cracked?

willow vigil
near halo
#

it says for me reconnect error no address

near halo
willow vigil
near halo
willow vigil
#

tried and it gives me Amsterdam II error

#

I tried that first, then found the other ip from Rustoria.co website

near halo
#

i mean u probably did but im going to ask anyways

#

did u search on server list

#

and join from there

#

on official

#

?

willow vigil
#

yeah, it doesn't show up in any, not in history either

near halo
#

bruh cream its the same shit i cant connect to it

strong meadow
#

Hmmm what area ya guys from if ya don't mind stating?

near halo
#

west coast

crisp storm
#

west coast aswell

strong meadow
#

mhmmmmmmmm could possibly be ISP issues

crisp storm
#

thats what i was thinking after he said west coast lmfao

near halo
#

^

strong meadow
#

but that could be coincidental aswell butttt it does happen

willow vigil
#

west coast

#

can you give me the current ip? is it different than what I posted before?

#

or this 208.103.169.97:28015

trail heath
#

need some assistance

near halo
umbral hill
#

?

strong meadow
#

level 3/century link, tata communications, microsoft in the Santa Clara area seem to be having outages, not sure if this is the real issue affecting you guys though but there where recent reports in that area and beyond.

willow vigil
#

well I'm in Arizona

#

and other servers are working for me

open moth
#

thanks im not even close to santa clara but unlucky i guess

#

ya every server works for me

#

besides rustoria lol

strong meadow
#

could extend to following states that's the issue. I ain't no internet scientist but shits wack. It sounds like an isp to server issue, being able to join other servers doesn't clarify anything :/

willow vigil
#

yeah besides the one I bought VIP for, lol

near halo
fallen tree
#

ooh, i love AZ

willow vigil
#

now my friend left us main and joined another server, and now I can see him in my friends tab on steam. When he was in Main he was not visible in the tab ./?./?

fallen tree
#

russian hackers

open moth
#

@willow vigil im getting that too

warped kraken
open moth
#

@warped kraken i can see my friends on any server besides rustoria

gaunt lion
#

i need help i got false banned

marble mantleBOT
#

Hey, @gaunt lion

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

lean stratus
#

Plz fix I cant connect to rustoria Medium

#

im going to get raided

#

and im teamate needs me

#

cmon i bough VIP

tough bane
lean stratus
#

Yes does not work

#

I tried to join off friends too on steam doesnt work

strong meadow
#

Chances you're from west coast?

lean stratus
#

I can join every other server

#

Yes @strong meadow

#

im getting raided

#

and i cant do anythign

#

I can only see rustoria small and the aim train

strong meadow
#

Unfortunately doesn't appear we have a solution for this issue yet, I'm still waiting on devs response but various people from west coast can't connect which could be various issues or unrelated at all.

lean stratus
#

RIP my base. Not even VIP can save me FeelsRichMan

strong meadow
#

The only thing I could think of trying is to use a different connection like a phone hotspot and it might work lol

twin latch
#

I was wrongly ban, how should I appeal.

strong meadow
marble mantleBOT
#

Hey, @twin latch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

twin latch
#

thanks

dire bison
#

Let me know if you guys find a fix to the server connection issue. I can’t connect to any rustoria servers. Garnet gaming is having the same problem aswell

leaden verge
#

I need some help

near halo
#

<@&692817764573773856> <@&393554009799000064> this guy Muta
#2692 is trying to steal peoples steam accounts hes in this discord

remote glacier
#

<@&274971100184576010> pls helko

#

help

#

need someone to get these kids outta here

silent holly
marble mantleBOT
#

Hey, @remote glacier

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

remote glacier
#

i did but u gotta get him outta here asap

#

@silent holly

silent holly
remote glacier
#

bruh kid is blatantly cheating lmao

silent holly
remote glacier
#

crying

fossil igloo
#

@willow vigil @near halo @crisp storm fixed

tough bane
# remote glacier crying

Sorry that it may take a little longer but as @silent holly already wrote. Please be patient an admin will take a look at it asap. We can understand that it may cause some anger and frustration but please be a little patient.

remote glacier
#

its alright as long as they all get banned im chilling

#

thanks

round silo
#

Our tc was broken while it was sealed in a bunker and all of our hq stone and metal frags is completly gone

#

We had over 500 hq and 6k metal in the tc

#

And its all gone is their anything we can do

#

Idk what even happend it just dissapeared

near halo
round silo
#

😦

near halo
#

in what server this happen ?

round silo
#

rustoria main

#

Im in shcok

#

I dont even get it all that was left was a rock and I wasnt on at the time and my team said 5 people got banned right after

#

and they said the box and the tc were empty and there was only a rock left

near halo
#

so u got raided??

#

if the bunker was sealed ... then how all the loot disappeared

dusty kernel
#

admin

#

support waiting plz n t

#

ty

willow vigil
#

@warped kraken nice explanation, but was not the case as I could see them in different servers, all except rustoria us main. it is back up for me now btw, just wasted one day of the vip i bought

shell citrus
#

Is it passed business hours for support help?

near halo
shell citrus
#

im in the waiting room

near halo
shell citrus
#

3 members of a 4 man group were just recently banned for hacking on us main. Im confused as to why the 4th has not been removed from the server as well.

#

The 4th member has also changed his name 3 times thus far.

near halo
shell citrus
#

can we get a chat mod in rustoria us main?

#

I have ss if needed

subtle summit
#

/appeal

marble mantleBOT
#

Hey, @subtle summit

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

rustic quest
#

?ticket

marble mantleBOT
#

Hey, @rustic quest

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

rustic quest
#

/ticket

marble mantleBOT
#

Hey, @rustic quest

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

rustic quest
#

im gettign raided by cheater

#

already made tickets

#

1hour or 2 ago

nova marlin
#

help me

#

i got vpn ban

elder spire
#

@spare widget

near halo
#

any1 know why the sparks are messed up on some nodes?

near halo
#

rust issue

wild tangle
#

!ticket vpn ban , pls help, 76561198091201311

marble mantleBOT
#

Hey, @wild tangle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

wild tangle
#

#support Vpn ban, pls help, 76561198091201311

#

@unreal silo my baby Logan, I got banned for vpn, help me pls. 76561198091201311

#

Pls

near halo
#

have you made a ban appeal yet?

wicked cloak
#

vpn

#

bro

#

pls help me

near halo
#

@wicked cloak

wicked cloak
#

ok

torn flame
#

So this is probably the 1000th time this has been asked, but do any admins know why some skins are working and some are not?

unreal silo
dreamy jewel
#

logan

#

when are we getting 2x

unreal silo
dreamy jewel
#

y keep 3x up though

#

atleast the eu one it has been more dead then my grandfather

#

for the last months

near halo
#

Can someone hop into waiting for support?

#

I have a major glitch in game

near halo
#

What to do

quasi storm
#

i got banned because i was playing with hacker and i thought that he is good player so i made a team with him i didnt even lived with him in the same base pls guys help me 😦

marble mantleBOT
#

Hey, @quasi storm

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

quasi storm
#

ty

near halo
#

are appeals backed up or something

#

been waiting days now

violet dagger
#

Your appeal was answered 40 minutes after you submitted it

#

The appeal was denied.

#

But you have been unbanned since yesterday as the server wiped and that is how long your ban was for.

dreamy jewel
#

LMAO

near halo
#

Yo theres a homophobic kid

cedar cloak
mild wasp
#

hey whats EAC violation

#

i just had it and idk what it is

near halo
#

Any Admins free i want to talk with ya about one thing

silent holly
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

marble mantleBOT
#

Hey, @cedar cloak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

raw lily
near halo
#

about me unfear bann

raw lily
# mild wasp hey whats EAC violation

Either 1 of 2 things happened. EAC is related to VAC, or valve anti-cheat. Their system either detected you cheating and have banned you, or it's just a bug. You can try running the instructions in this thread to see if it helps:

https://steamcommunity.com/app/252490/discussions/0/1620599015910567896/

After reinstalling windows i keep getting kicked out of servers with this message, what is it and how do i fix it?

near halo
#

i got banned i thing about 4 months ago but i got banned for no reason

mild wasp
#

ok

near halo
#

nah i got banned for playing with cheater but i really didnt know about that

raw lily
near halo
#

i mean yes i did and i wanted to talk with admins about my ban

raw lily
#

Did you ever get a response, or are you still waiting on one?

near halo
#

still waiting

raw lily
#

Then you're going to have to continue to wait. Those tickets get sent directly to them and they are the only ones who can discuss that kind of stuff. Unless workload is light and they have time, they typically will not discuss those kinds of things outside of the appeal system

near halo
#

oh okey i am going to wait then

#

thanks for helping me

raw lily
#

Thanks for being patient. They'll get to it as soon as they can

near halo
#

k

fervent hedge
#

i need some help regarding vip

unique dew
marble mantleBOT
#

Hey, @unique dew

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

unique dew
#

^^^ contact luke about any vipissues

cedar cloak
#

I was banned cuz VPN banned at the start of the day 😦

#

Can admins unban for me,plz

raw lily
cedar cloak
#

Yea

#

Already made one

#

Can i still play this game today?

raw lily
#

Then you'll need to wait for a response. Unless workload is light and admins are free, typically they will not address appeals via discord. Your best bet is to be patient and wait for them to get around to it. Once a decision has been made, you'll either get a DM from our bot (if you have discord linked), or you can check back at https://bans.rustoria.co/ to check the status

#

I cannot say how long it will take for them to look at it. Typically it's within 1-3 business days, but it could be more, could be less

#

Lots of factors

cedar cloak
#

Ok,thank u!

raw lily
#

You're welcome, thanks for your patience!

urban bear
#

Any admins who can check my ban?

hardy zinc
#

whats the connect ip for the no bps 5x

urban bear
#

Steam id: 76561197979729062

silent holly
hardy zinc
#

k thanks

marble trench
#

3X US didnt seem to come back online

plucky scaffold
#

someone help im stuck in outpost

hollow compass
#

@marble trench Looking into it

plucky scaffold
#

on us 5x

#

ok

hollow compass
#

@plucky scaffold What do you mean by stuck

plucky scaffold
#

like i tp and im behind stuff

#

like boxes and it doesnt let me out

#

and buildings

hollow compass
#

hm can you provide a screenshot?

#

Also I suggest you create a ticket in game so our admins can look into it - but for the most part our admins do not interfere in gameplay so you might have to f1 kill

plucky scaffold
#

thats what it looks like

hollow compass
#

Yeah, I suggest you make a ticket with this so our admins can look into it

urban bear
#

@silent holly yea

hollow compass
#

but you might have to f1 kill to get out of there, since we do not interfere in gameplay

plucky scaffold
#

ya

#

ill just do that

leaden hedge
#

yooo

#

can i get unbanned on rustioria please

silent holly
silent holly
marble mantleBOT
#

Hey, @leaden hedge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

glass carbon
#

!help

#

where do I make a ticket?

near halo
near halo
marble mantleBOT
#

Hey, @glass carbon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

glass carbon
#

ty

near halo
#

my pleasure

minor sonnet
#

!help

#

/tickiet

devout talon
#

!ticket

marble mantleBOT
#

Hey, @devout talon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

prime sentinel
#

yo

#

<@&274971100184576010>

#

why cant i join waiting for support

#

can i be un voice channel banned

#

i need sum help wit somthing

near halo
#

dm me

prime sentinel
#

@somber ravine do your job

near halo
#

if its about vips u should dm luke

prime sentinel
#

and help me

somber ravine
#

Oh wow im so sorry please explain to me what my job is exactly sir?

prime sentinel
#

first to fucking help people in this disc second is to cook in the kitchen

near halo
#

yeah

somber ravine
#

Ill be sure to finish cooking now k thanks!

near halo
#

he just did the job

#

XDDD

warm terrace
#

Hello I sent a request and it has been almost 4 doors is there any updates on it?

tough bane
warm terrace
#

It was a banappeal

#

I sent it on the website

tough bane
#

Did you already check the website again? Because you are not verified here you will not get any notification about its current status.

#

If it is still pending please message me your steamid and I will take a look what I can do.

warm terrace
#

Ill send another

#

My steam is 1034702627

tough bane
warm terrace
#

another banappeal

tough bane
#

Steamids always begin with 7656119...

tough bane
west osprey
marble mantleBOT
placid schooner
#

i cant submit another one either

warm terrace
#

My steam is 76561198994968355

tough bane
#

What does it say if you want to appeal?

west osprey
tough bane
#

Sorry that your banappeal was denied. But the staffteam or admins will not elaborate any reasons why your appeal got denied. This decision is final and will not be discussed further.

west osprey
#

If your appeal was denied that is the final decision.

#

Was this recent?

warm terrace
#

@west osprey it was denied?

west osprey
#

Your ban is permanent.

warm terrace
#

How do you know if its permanent

tough bane
warm terrace
#

If i get banned do i get banned on all servers?

tough bane
warm terrace
#

Are all bans permanent

tough bane
warm terrace
#

how can i tell?

tough bane
warm terrace
#

Thanks for the support admins

earnest bolt
#

can i transfer vip from one server to another?

#

and hello 😄

fickle vigil
#

hello

#

i need help

tough bane
earnest bolt
#

just pm him?

tough bane
fickle vigil
#

how do i get like steam and discord kit in rustoria eu 5x

marble mantleBOT
#

Hey, @fickle vigil

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

tough bane
#

I send you a link how to get these kits.

twin lichen
#

hello one of friends 76561198186805101 got banned for scripting on rustoria long when joined server, he played earlied on this server and on main as well, but i'm pretty sure that he;s not scripting, can u pls verify his computer or something and unban him?

fickle vigil
#

is andrew still a head mod

fiery walrus
#

erm just got a guy on video jumping in slow mo

#

kinda looks like light fly hacks

#

how to send vids

marble mantleBOT
#

Hey, @twin lichen

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

#

Hey, @fiery walrus

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

marble mantleBOT
#

Hey, @twin lichen

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

hello i'm member of rustoria servers since 2018. I didn't play rust for a couple months now. But i played a few weeks ago on rustoria servers. So i tried to join like 1 hour ago rustoria eu long and when i joined after 1h30 of queue i got instanly banned for scripting. I don't understand how its possible to get banned
while I haven't played rust for 1 month. On top of that i'm banned on discord server from my main account.
here is my steam profile and my discord tag :
https://steamcommunity.com/id/KandJn/
KandJn#9579

pure reef
#

Can I get an admin

zealous kettle
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

pure reef
#

@zealous kettle check pms

gritty flame
#

How do you report

marble mantleBOT
#

Hey, @gritty flame

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

tough bane
#

If you need any support i may can help you. Just hop into the #368790610783764480. If you do not have a microphone feel free to message me via Direct Message.

spare widget
#

@near halo Hey, can you join Waiting for Support please 🙂

tough bane
spare widget
#

Lobby, can you join on a phone?

near halo
#

@tough bane

#

i added you on this one

tough bane
#

yeah noticed. But i have no clue there. Checked that one aswell...

near halo
#

ok thx

gritty flame
#

how do i repoet

#

report

marble mantleBOT
#

Hey, @gritty flame

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

fresh helm
#

Pipgot leaked personal info such as our school and town

tough bane
#

@austere plover I deleted your post here. We take that serious. But never callout someone.

austere plover
#

Ok, good to know

spare widget
#

@fresh helm Did you want to join back in Waiting for Support?

fresh helm
#

no

spare widget
#

Alright, just wanted to make sure that you didn't still have a question. Have a nice day 🙂

near halo
#

@spare widget can you help me?

spare widget
#

Yep, reading up on it right now

#

Just a minute please

near halo
#

np

#

i talked to nuclear and spoofy btw he left me on read

spare widget
#

Sorry, I'm sure people are busy. They'll always try their best to answer whatever they can though- in this case I do have a response for you

near halo
#

i understand everybody is busy

spare widget
#

It does look like you're permanently banned from Rustoria as it stands now. I've noticed you've sent in an appeal so that's good- I'll notify the admin handling your situation that you've appealed and you'll receive a response as soon as possible. I'd just check back on the site probably later today but I will say that I doubt anything will change. Still doesn't hurt to ask

near halo
#

what is the name of the admin for my appeal?
and so i just need to wait for him to look my case?

#

1 more thing

spare widget
#

Correct, you'll get a response on the website

#

What's up?

near halo
#

i can't join the discord server

#

from my main discord account

#

KandJn#9579

#

spoofy said that im not banned

#

but why i cant join then?

#

and to join with this account i needed a vpn to join

#

without it i cant

tough bane
spare widget
#

Hmmm not positive on that part of things. I would assume there'd be a reason it's been banned from the discord. The main issue is your Steam account though and the appeal so I've passed on to the admin that you're reaching out about it- should speed things up a little although again, I don't think you'll love the response.

near halo
#

why would i get ip banned?

tough bane
#

Thats discord default 🙂

near halo
#

that sucks man

#

i took a 1 month pause of pc

#

tried to play again an get ban for no reason

spare widget
#

Sorry but was just hoping we could get you an answer :/ Would just recommend if it's denied playing elsewhere and maybe revisiting an appeal some time down the line

spare widget
#

The fact that you're banned from the gaming servers would probably be more important than discord is what I meant

near halo
#

aa

#

yeah it is

spare widget
#

So yeah, that's what I was trying to expedite for you but again, from everything I've seen so far I'm just not trying to get your hopes up with the response. Check back tomorrow though to be safe on https://bans.rustoria.co/. Otherwise I hope you have a good day

near halo
#

i really wanted to join my friends to play ( that suck

near halo
#

Can i get unbanned when my other account has 176 day gameban?

tough bane
#

Please go ahead and do this via Private message 🙂

misty whale
#

Oh ok

tough bane
strong ravine
#

/appeal

marble mantleBOT
#

Hey, @strong ravine

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

it wont let me claim my discord or steam group kits how do i fix it

marble mantleBOT
#

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

potent ridge
#

can you checking this fucking cheaters on your server ?

#

your admin sleep ? or what ?

#

we report

#

and you do nothing! again

#

how you check player if he stay afk in base ?

violet dagger
#

How did you report them?

tough bane
#

Ok thanks then. But please be patient. Admins will take a look at it asap. I know it's frustrating if it may take a little longer.

austere plover
#

I would like to ask for something. I've made ticket for someone to get checked for cheating... Admin replied to my ticket 20 minutes later with msq that "He checked this guy and he is not using aim or esp". Reported guy is one of my neighbor and they did not even leave their base for all this time 😄 So, how can u say if he is using aim/esp for sure if reported player is not moving at all? Should't this be made for some time? Not like just looking once at the guys who is currently afk? 😄

potent ridge
#

you look? he stay afk and you say to us we check him WTF?

violet dagger
#

If your ticket was responded to. Then the player has been investigated and dealt with. You can always F7 report them to have FP/EAC to scan them aswell

raven mist
#

I did investigate this player and he was pvping/roaming at that time. So i dont know where you get the info from " afk in base"

potent ridge
#

Siicario are you stupid ? or what ? how you check player if he staf AFK?!

tough bane
#

Mambo no need to be offensive please.

potent ridge
#

then maybe check normal players

austere plover
#

I've made this already, but how can you reply to me that somebody checked him if he was AFK, cause we're looking at their base and they stayed inside...

forest urchin
#

i guess sicario is stupid

raven mist
potent ridge
#

come to server and check him normal

near halo
#

need help

#

admin

raven mist
#

@austere plover I did look at the player and he was roaming / pvping, not sure why i would lie about that.

spare widget
#

@near halo What's up?

potent ridge
#

he roming in base or where ?

near halo
#

support channel plz

austere plover
#

Maybe you've checked wrong player, cause even in your reply u missspelled his nickname?

raven mist
#

I mispelled his name?

tough bane
austere plover
#

Yep

raven mist
#

He is called .Mason, and i wrote Mason, my bad sorry.

#

I did check the right player. Dont worry about that.

potent ridge
#

OF COURSE

#

you check him how ? if he stay in base

violet dagger
#

He clearly wasn't in base. Please take a moment and read what Shenzyyy been telling you guys...

austere plover
#

Ok than, I hope so. Than he is one of the gods who predict where enemies are was born with aimlock in his hands. Good to know 😉

brisk forge
#

@raven mist i believe someone on rustoria eu main is using esp

thorn topaz
#

US Medium is downn

marble mantleBOT
#

Hey, @brisk forge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

imagining banning someone

near halo
#

from no reason

forest urchin
near halo
#

and then u dont even let him speak

#

lmao

#

i pay money for ur server everymonth

rocky peak
#

i've been banned for nothing and i got my appeal denied and just didnt get to explain whats happened

near halo
#

for what?

tough bane
rocky peak
#

nice great server. you wont tell me why im banned and wont even listen to what i have to say

near halo
#

well i want my money back

#

nuclear

tough bane
# near halo for what?

As I already spoke with you in the Support Channel. Admins will not lightly ban someone. If they have the evidence and they are 100% sure players will get banned. But in most cases we give players a second chance.

raven mist
#

Whats your steamid Senan? Lemme take a look 🙂

near halo
#

i want my money back

#

give me my money back

#

all the money i wasted on vip

rocky peak
#

thank you shenzy ill get it now

near halo
#

for ur servers

raven mist
#

etalia, feel free to contact @balmy cypress regarding that.

rocky peak
#

even if i can just get a reason

near halo
#

shenzyy

thorn topaz
#

Don't cheat, annd you wno't get banned and won't lose your money.

near halo
#

vandy

#

i didnt chjeat

#

i have 9k hours

thorn topaz
#

also, why don't I have a tag/role for VIP?

near halo
#

i was already banned

#

and the removed it

violet dagger
#

@near halo Send me your steamid64 so we can look into the ban. But if you were banned then you will likely not receive a refund on your VIPs. Which you also agreed on when purchasing the vips.

near halo
#

sicario im not banned

#

i was before

#

for no reason

#

my friend is

#

for no reason also

raven mist
near halo
#

senan

rocky peak
#

yo shenzy can i dm you about it?

raven mist
#

Sure , go for it

thorn topaz
#

Wishes he could be a fly on the wall

late wind
#

did medium go down?

teal inlet
#

/banappeal

marble mantleBOT
#

Hey, @teal inlet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

tough bane
thorn topaz
late wind
#

ok thank you

teal inlet
#

how do i see if my ban appeal has been viewed ?

tough bane
vernal grove
#

/ticket

marble mantleBOT
#

Hey, @vernal grove

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

teal inlet
#

when i go to the website it just goes to the page where you submit the thing about why you should be unbanned

marble mantleBOT
#

Hey, @teal inlet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

vernal grove
#

/ticket

marble mantleBOT
#

Hey, @vernal grove

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

tough bane
vernal grove
#

how tf i open a ticket

teal inlet
#

ahh ok

vernal grove
#

!ticket

marble mantleBOT
#

Hey, @vernal grove

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

tough bane
vernal grove
#

how to i open a support thing???

zealous kettle
vernal grove
#

not in game in discord

forest urchin
tough bane
vernal grove
#

oh ok

forest urchin
#

^

thorn topaz
#

Nuclear/Zach I got a message from Rustoria Bot that my tag would be applied to my name for having VIP but I'm still a grey peasant.

forest urchin
#

try /auth in game

thorn topaz
#

even on Vanilla server?

forest urchin
#

yeah but there you go lol

thorn topaz
#

Oooo my color changed

forest urchin
#

lol

teal inlet
#

oh beautiful nice im unbanned

steady mason
#

i boosted this discord yesterday and still no results on the kit

marble mantleBOT
forest urchin
steady mason
#

i did

spare widget
#

Wait a couple minutes and try again please

#

Messed with some stuff on our end and hopefully it sorts you out

steady mason
#

did it yesterday

spare widget
#

Just did it right now

#

@steady mason Can you please post your Steam 64 ID?

steady mason
#

76561198061727328

spare widget
#

Ah, yep, figured it out. Looks like you have your previous account linked to this discord. The Steam account your currently playing on is linked to a separate discord I believe

#

It's a bit of a mess lol

steady mason
#

i saw discord got unlinked

eternal wing
#

when are you guys re adding 30 day vip slots for us main vanilla?

spare widget
#

@eternal wing No exact time, just as previously purchased ones expire. It's a good thing to check back on periodically to see if they came back

marble mantleBOT
#

Hey, @eternal wing

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

forest urchin
#

:p

eternal wing
#

not really asking how many am i?

#

jsut asking when and if they get re added 🙂

spare widget
#

@steady mason I think you should be unlinked now hopefully- can you visit https://rustoria.link/, make sure to log in with your current Steam account and link to this discord- hopefully after that, wait 10 minutes or so and do /auth in-game

steady mason
#

still didnt activate the booster though

spare widget
#

Yeah, that's where the waiting 10 minutes or so should come into play- then do /auth. We'll see, should work

#

If it doesn't, let us know and we can continue helping you out but I'm thinking that it may be fixed at that point

steady mason
#

@spare widget its good now

#

thank you

near halo
#

why am i banned again ?

tough bane