#support

1 messages · Page 1411 of 1

waxen crater
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i got banned for playing with a hacker, we apart of huge team and didnt know somebody was cheating... i put in an appeal and it got denied.. all of my other teammates put in an appeal and got unban and are able to play... i dont understand why im the only person to not get unban?? it even said i was getting unban at the end of wipe.. i bought the vip pass and all and then it rebans me..

naive lily
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guy with aim bot on the 5x eu no bps near outpost shooting through roof tops every shot headshot some admin pls check this guy out

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name is ?

near halo
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@naive lily you need to make a /ticket in-game regarding this

naive lily
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okay

waxen crater
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?

finite dagger
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@waxen crater not much you can do is just wait if you got denied

waxen crater
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ok bet

gloomy zephyr
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@spare widget it’s crazy that I’m still not unbanned for something that dumb

pseudo widget
#

hey - any news regarding recoil training?

marble mantleBOT
hollow halo
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how do i report a group thats teaming on a trio

marble mantleBOT
#

Hey, @hollow halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

hollow halo
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they got a 4 man

obtuse spire
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Hey on rustoria medium boat at oil glitched through dock and is now stuck, were stuck on oil

proper dawn
#

<@&274971100184576010> we found a big bug on rustoria main us

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we killed a couple guys and we can't loot their bodys

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I have picture proof

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<@&415898423460626432>

misty scroll
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Please send all the evidence to me

dark panther
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whats the team limit for main server with 567

wise crane
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<@&274971100184576010> i linked my steam account, discord, and twitch but it wont let me access the shop says i have to link it steam and it is

earnest snow
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main server map size 5k pls 🙂

dense ridge
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any admins on available to speakl to??

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us main admins

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❤️

raven mist
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@wise crane try to do /auth ingame and try again ^^

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@dense ridge whatsup?

dark panther
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also shenzyyy how many people can be on a team in main with 568 people

craggy gust
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my friend was banned from the server and he can not make a appeal what can I do?

raven mist
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there is no team limit, or do you mean the team ui?

fallen nova
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<@&274971100184576010> hi i got banned and i did ban appeals before 3 days and still no answer can someone help me?

raven mist
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Let him wait 10 more minutes and try again @craggy gust

dark panther
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like how many people can be on a team or like in one base

raven mist
craggy gust
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@raven mist He was banned from the discord

raven mist
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there is no team limit on main @dark panther

dark panther
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ok thank you

craggy gust
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His thing is Cheeki#2297

raven mist
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Well, he was spamming racism + he is banned ingame PB_peepo_shrug

craggy gust
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Yea ik it was like a year ago and he cant make a appeal on that

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If it mean anything then he says hes sorry

raven mist
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What is his steamid?

craggy gust
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76561199030236040

agile fulcrum
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<@&274971100184576010> we are steamer team need help

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who can dm ?

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@balmy cypress @raven mist

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hellow

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<@&274971100184576010> hellow ?

fallen nova
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@raven mist can i know atleast for what reason ?

balmy cypress
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you are all banned until the next wipe.

gloomy zephyr
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yo someone please look at my appeal i got banned for the dumbest shit ever we got raided the raiders left a note with the code to the doors they placed so we could get our base back and i got banned for have over 3 people on 5x no bps trio. it was only me and my friend and we both got banned

agile fulcrum
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@balmy cypress can i dm u ?

raven mist
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@fallen nova Hey there! You should be able to join again sir ^^

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@gloomy zephyr ill take a look at it rn! A few minutes.

gloomy zephyr
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alright thank you

raven mist
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Wanne hop in waiting for support @gloomy zephyr ?

gloomy zephyr
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ya

small flame
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is there a way my friend can get unbanned if he was banned for racism

fallen nova
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@raven mist CAN WE TALK ?

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@raven mist for what was the ban

craggy gust
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@raven mist Did you figure it out?

raven mist
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@fallen nova You should be unbanned, so all fine ^^

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Checking now @craggy gust

fallen nova
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@raven mist its oke thanks

unkempt anchor
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admins

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admins

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@raven mist

raven mist
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Whatsup @unkempt anchor

unkempt anchor
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so i got banned is there anyway to get unbanned like let me off with a warning or no

raven mist
unkempt anchor
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yes

exotic zephyr
#

Rustoria EU 10x DDOS it is down

raven mist
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Looking into it!

exotic zephyr
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Full down, Packet Loss was at around 98% which is what was telling me you got a scrub messing with you

unkempt anchor
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so is there any way

exotic zephyr
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they gotta restore service, it was full pop he'll probably get back to you in a few. patience

unkempt anchor
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oksy

raven mist
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@unkempt anchor If you made a ban appeal please be patience till you get a response on it

unkempt anchor
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i did

agile fulcrum
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<@&274971100184576010> can i dm someone ?

unkempt anchor
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they did

agile fulcrum
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i need check someting

near halo
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hi Shenzyyy, why cheater teammates not banned?

lunar path
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how long do appeals take for a response

agile fulcrum
#

hellow ?

raven mist
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@near halo Need some more info about that one, please make a /ticket ingame concerning a hacker

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@agile fulcrum Pm me if needed

agile fulcrum
#

thanks

near halo
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cheater is banned, but teammates NO

marble mantleBOT
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Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

raven mist
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@lunar path Could be 1-3 days, most of the time its way faster.

near halo
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on the server banned for playing with a cheater?

unkempt anchor
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so if they banned me and denied my appeal there no way to play on Rustoria us main anymore

lunar path
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i appealed on friday still no response

round knoll
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Yo support look in waiting for support channel

proud quest
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hey guys, i was planning on playing on rustoria servers this force wipe but it says no FacePunch banned accs. I am banned on FP servers for "abusive chat" since i was dumb and wrote a racist slur in chat, does this mean im not allowed to play on rustoria servers, or is it only cheating / scripting bans that are forbidden?

unkempt anchor
#

is anyone gonna respond to me

raven mist
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Correct apple, if your appeal is denied you wont be able to play

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How long ago was this gameban @proud quest

proud quest
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im not gamebanned

raven mist
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You should be good to join than ^^

proud quest
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im just banned on fp servers for being racist xD

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which im not

unkempt anchor
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they banned me without a warning for saying a racist word

raven mist
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Whats your steamid @unkempt anchor ?

unkempt anchor
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scooby12231

raven mist
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i will need your steamid

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?steamid

marble mantleBOT
raven mist
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use the link above please ^

unkempt anchor
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76561199127843162

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is it that

raven mist
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Well, you won't be unbanned. We do not want players here typing in chat like that! Have a nice day PU_PeepoSadBye

autumn egret
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They banned me, can you help me?

unkempt anchor
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it was only 1 time it wont happen again

autumn egret
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my id 76561199121455807

tough bane
small flame
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apple said it one time and gets banned and this other kid same thing and gets muted thats no fair

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not^

unkempt anchor
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its really not

stable crest
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apple shouldve got muted not banned learn how to run your servers

unkempt anchor
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i only said it once while u have people saying it more then once and they get muted while i get banned so unfair

raven mist
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We know how to run our servers, don't worry about that ! It was really disgusting what apple was saying which resulted in a ban! You didnt just say it once.,you actually found it pretty funny to spam it aswell! Feel free to play on another server! PU_PeepoSadBye

near halo
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dam

raven mist
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If you see someone being racist feel free to report it using our /ticket system!

near halo
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ok!

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thanks admin!

craggy gust
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@raven mist Have you gotten any update?

raven mist
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Yes, your friend wont be unbanned! Sorry to tell you that.

craggy gust
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can I ask y?

half rock
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It’s not letting me in server it says authentication timed out

frank spear
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i have a question about my friends ban appeal being denied, is there any way we can get some sort of proof or evidence that he was hacking

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because we got instantaneous banned right after we countered oil and we have no idea why

tough bane
frank spear
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its just weird cause usually it takes time for a ticket to go through but we killed some stacked dudes and get banned right after

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and we literally have just been farming on the server

tough bane
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Yeah I can understand your frustration or even the anger but if he did not appeal so far please visit https://bans.rustoria.co

frank spear
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we all have

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and so far we got denied

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just really confused as to why we got banned

tough bane
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I am sorry then but if the banappeal was denied the decision is final and will not be revoked.

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I can not provide you with further information there. Sorry.

frank spear
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its fine just stupid situation thanks for the help

primal rivet
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why isnt my queue skip working??

tough bane
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I will forward it then to the responsible staff team.

lunar path
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iwantsomitocrushmyballs the admins false ban people all the time

frank spear
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idk

raven mist
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We don't falseban, wouldn't benefit us at all . We simply do not provide proof to not give away our methods

tough bane
primal rivet
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trio 5x america

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sorry im trying to find my steam 64

frank spear
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but i was with my friend the whole time and i wouldnt say we were suspicous in any way

tough bane
marble mantleBOT
lunar path
#

my friend got banned after playing for 30 minutes and he only got in one fight with 5 people and won and got banned right after

raven mist
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what was his steamid @frank spear

lunar path
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and i know he isn't cheating becasue he has been banned my eac and had the ban removed before

primal rivet
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do i send my 64 in here

raven mist
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Why isn't your friend appealing here @lunar path ?

marble mantleBOT
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Hey, @lunar path

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

lunar path
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he did and the admin who banned him said he wasn't even going to look at it for 10 days

raven mist
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Well if thats what he said, he will need to come back and appeal again in 10 days PB_peepo_shrug

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No need to come in here and say we false ban, we wouldn't benefit from it at all.

tough bane
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Yes @primal rivet

primal rivet
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76561199091797508

tough bane
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Thanks, I'll let someone know 🙂

kindred oracle
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How do you spawn a mini copter after donating 20 dollars

primal rivet
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how long should that take

tough bane
frank spear
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his steamid is 76561198982639739

raven mist
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Your mate can appeal in 10 days @frank spear

frank spear
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so there is nothing else we can do?

raven mist
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Nothing really , no.

frank spear
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damn we will just go to the next server than thanks for trying to help ig

solar tiger
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/ticket

marble mantleBOT
#

Hey, @solar tiger

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

small flame
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why dont the skins work

pearl bone
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can i transfer vip?

slate sleet
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He might be able to help

ancient plaza
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/ticket

marble mantleBOT
#

Hey, @ancient plaza

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

ancient plaza
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my friend is banned and never played here

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his steam id

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76561199045436373

tough bane
wooden harbor
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Anyone know how long an appeal will take when you submit it through a ticket

tough bane
wooden harbor
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banappeal

stable crescent
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any admins?

tough bane
tough bane
# stable crescent any admins?

If you need any support i may can help you. Just hop into the Waiting for Support Voice Channel. If you do not have a microphone feel free to message me via Direct Message.

wooden harbor
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What if it takes a 5 days?

tough bane
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It shouldn't

wooden harbor
tough bane
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But it can happen. Can you forward me your steamid maybe I can forward it to the correct guy.

wooden harbor
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well i sent one when i had 90 days since ban

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EAC

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but now i'm at 180

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The one i'm using rn or my one that's banned

tough bane
#

Can you hop into voice in a view minutes.

wooden harbor
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aight

gritty yacht
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i need support\

tough bane
gritty yacht
#

guyu on us 3x 6 man cheating

wooden harbor
#

i'm in chit chats rn

lusty vortex
marble mantleBOT
#

Hey, @gritty yacht

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

gritty yacht
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he is efg gab

ionic fog
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/ticket

marble mantleBOT
#

Hey, @ionic fog

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

ionic fog
#

how do i appeal a ban

tough bane
marble mantleBOT
#

Hey, @ionic fog

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

hazy jolt
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i cant see the us ukn arena

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only the eu one

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ive played on the us one before but now i just cant find it

tough bane
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It is not in the search for servers?

hazy jolt
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no

tough bane
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let me check quick

hazy jolt
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lemme see if i can connect via ip

hazy jolt
#

ty

tough bane
# hazy jolt ty

I gonna forward it to an admin... That it can not be found via search currently

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Hm, It just popped up for me after 20 seconds

hazy jolt
#

its just timing me out

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i havent been banned ik that

tough bane
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I'll try to connect there

tough bane
#

Might be because you are not verified in the discord. Try to link your account again.

hazy jolt
#

alr

tough bane
hazy jolt
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alright im verified now

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lemme try

#

(attempt=1 ; timeout 10000)

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thats what it says in consle

tough bane
#

Hm, I have no clue there. I have to ask internal. Can you leave me your steamid?

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@hazy jolt Can you please message @balmy cypress regarding your issue with NA RTG?

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He will take a look at there.

hazy jolt
#

yeah

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gimme a sec

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lemme grab it rq

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ignore the goop part

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inside joke w my friends

tough bane
#

Message him private please

eternal aurora
#

someone i used to play with is defiantly cheating without a doubt he is toggling his ass off, however i dont really know the steps to go to report him, cuz i played with him on vital, and then a couple small servers and stevious, but i want this guy banned banned lmao from every server. who do i message who may review his steam acc and evidence against him, he has most certainly played rustoria servers in the past

marble mantleBOT
#

Hey, @eternal aurora

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

eternal aurora
#

/ticket

marble mantleBOT
#

Hey, @eternal aurora

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

eternal aurora
#

hahaha

tough bane
#

ingame please

eternal aurora
#

ok thanks in game like on you servers

tough bane
#

yes 🙂 Thank you Squealer

eternal aurora
#

wow i gave you a good 20 seconds

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and you still haven't edited it

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i see how it is nucler

tough bane
#

What should I edit?

eternal aurora
#

Not to sure Nucler

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what happens if he hasn't played on your servers though can you do anything about it Nucler?

tough bane
#

I am not sure, but admins will defiantly take a look at there. Thank you though for the hint.

tough bane
#

If you want to appeal on your ban please go ahead and visit https://bans.rustoria.co. An admin will take a look at it then asap.

#

@gleaming apex Keep in mind for everyone in your team to appeal. Give it some time then admins will take a look at asap.

lunar horizon
#

how can i swap vips?

tough bane
# lunar horizon how can i swap vips?

If you want to transfer your VIP please get in touch with @balmy cypress. Message him your request and your steamid via direct message. Please stay patient and wait for a response. He will message you asap.

near halo
#

server is incredibly laggy still...

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can we get a restart or lower the pop

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hi i was recently banned when i loaded into rustoria main i didnt realise i left my vpn on and when i connected i got insta banned for playing with a hacker can someone please look into this for me

tough bane
tough bane
wooden harbor
#

/ticket

marble mantleBOT
#

Hey, @wooden harbor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

@tough bane

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Main

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@tough bane done

tough bane
#

Us or EU?

near halo
#

also this happened a few days ago

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if they dont respond for a while does the ban just go away?

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like is it a temporary ban

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for "playing with a hacker"

unkempt anchor
#

How do i get unbanned

tough bane
near halo
uneven glacier
#

/ticket

marble mantleBOT
#

Hey, @uneven glacier

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

tough bane
near halo
#

alright thanks for ur help

tough bane
#

You are welcome

wispy lynx
#

is greifing with horse at recycler okay?

ashen geode
#

why are skins broken on us main

swift cairn
#

Who do i send screenshots of profiles to

tough bane
#

?report @grave juniper

marble mantleBOT
#

Hey, @grave juniper

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

small flame
#

why cant i skin my idems

#

items

viscid orbit
#

/ticket

marble mantleBOT
#

Hey, @viscid orbit

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

median plinth
#

/ticket

marble mantleBOT
#

Hey, @median plinth

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

north torrent
#

/ticket

marble mantleBOT
#

Hey, @north torrent

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

this kid said ni..bba

#

join back

forest urchin
tough bane
forest urchin
#

I just asked him if it was in voice chat since we don’t monitor it there’s nothing we can do

#

So I’m taking care of it currently

topaz lark
#

quick question, any way to appeal bans?

proven crescent
#

!appeal @topaz lark

marble mantleBOT
#

Hey, @topaz lark

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

weak hare
#

/ticket

marble mantleBOT
#

Hey, @weak hare

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

austere kindle
#

why would my teammate get banned 3 days longer if we have the same amount of bans (ban was for cycling)

primal frost
#

/ticket

marble mantleBOT
#

Hey, @primal frost

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

burnt cave
#

/ticket

marble mantleBOT
#

Hey, @burnt cave

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

warped kraken
#

<@&274971100184576010> EU RTG recoil training is down

kind summit
#

<@&274971100184576010> I have a group in this 5x teaming with 7 people to raid

#

I'm almost positive theres 7

raw lily
#

/ticket @kind summit

marble mantleBOT
#

Hey, @kind summit

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

kind summit
#

/ticket

marble mantleBOT
#

Hey, @kind summit

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

kind summit
#

ahh

spring jungle
#

/ticket

marble mantleBOT
#

Hey, @spring jungle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

warped kraken
hollow compass
#

@warped kraken hold

near halo
#

can you /remove someone's base when you have their cupboard on the Rustoria Zeus EU 5x with BPs just like how it works on the No BPs EU 5x - if an administrator or any other staff member has an answer to this could you please tag me while replying to this

near halo
#

Hey it said I am banned for hacking but never played on your sever

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

empty knoll
#

can I get in admin in support chat plz

wooden hawk
#

Hello

#

I would like to report someone

silent holly
marble mantleBOT
#

Hey, @wooden hawk

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

wooden hawk
#

how do I

silent holly
wooden hawk
#

this is the worst

#

thing

#

ever created

rotund salmon
#

Please type /ticket in-game

#

you'll see the list of commands, to make a new ticket type /ticket add (The problem)

#

for example /ticket add This player is using ESP and aimbot

simple agate
#

Is there anyway to talk to an admin

empty knoll
#

ive been in here for over 20 mins now lol

simple agate
#

lmao

empty knoll
#

just trying to cancel my sub on a server taxxing me 15 bucks

simple agate
#

dang

round silo
#

Why dont skins work

radiant otter
#

/Ticket

simple agate
#

/ticket

marble mantleBOT
#

Hey, @simple agate

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

simple agate
#

/support

tepid oxide
#

adminpls

#

we need u asap

#

/support

#

pls

#

/ticket

marble mantleBOT
#

Hey, @tepid oxide

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

tepid oxide
#

mods pls

devout lodge
#

MODS PLEASE

#

rustoria needs new staff

simple agate
#

... uh no there staff good

#

its like 11pm

devout lodge
#

its 9pm

#

for me

simple agate
#

well for yo

#

some of them may live EST

#

so

#

idk

#

lmao

tardy nova
#

rustoria

#

please

devout lodge
#

well they need more stasff that are actve

simple agate
#

I asked for an admin like and hour ago

tardy nova
#

your support is dogshit

zealous kettle
#

Whatcha need?

simple agate
#

.spoofy

devout lodge
#

can we be moved into a support room

devout lodge
zealous kettle
#

I’m not on my pc, is it something that can be explained here or via dms?

simple agate
#

am i able to talk to you?

#

aswell

zealous kettle
tardy nova
#

we are wondering why we are chat muted

#

cause we randomly got chat muted yesterday

devout lodge
#

I said nothing in chat and got a 24 hour mute

#

I havent spoken in chat yet or said anything in chat and got muted

zealous kettle
#

Are all of you muted, or just one of you?

tardy nova
#

klaue and nixon

devout lodge
#

just me and klaue

tardy nova
#

just us

zealous kettle
#

!steamid

marble mantleBOT
zealous kettle
#

@tardy nova @devout lodge ^

crimson badger
#

lol

tardy nova
#

76561198880824026

crimson badger
#

i have a clip of a waller

#

just want to show it to be sure

hollow compass
#

Report it in a ticket

round silo
#

Whyyyy dont skins workkkk!!!!!

crimson badger
#

i dont want to because i want to be sure of it before i create a ticket

#

dont want to waste admin time

#

if there not cheating

devout lodge
#

what do I do with my steam ID @zealous kettle

zealous kettle
#

Post it here

crimson badger
#

ok let me trim first

round silo
#

WHY CANT I SEE SKINS

devout lodge
#

do I just put my steam id in like I did or is there a command @zealous kettle

zealous kettle
#

@devout lodge @tardy nova Both of you will remain muted, DM me if you'd like to discuss it further.

round silo
#

@zealous kettle please help why dont skins work no one will tell me

zealous kettle
#

Skins not working are an ongoing issue, no ETA on a fix

glossy lance
#

@zealous kettle how do i do a ban appeal

zealous kettle
#

!appeal @glossy lance

marble mantleBOT
#

Hey, @glossy lance

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

zealous kettle
#

Nothing why?

devout lodge
#

nvm

#

i thought he wasnt in the server anymore

dusty kernel
#

spamming on rustoria main

#

mr fister and noble

#

reported both

near halo
#

yo

#

how many people are let in, in us long server on force.

zealous kettle
#

@simple agate @balmy cypress

heady lark
#

When does Us Long wiped?

turbid ferry
#

ya wt he said when does us long wipe? plzzz

round steppe
#

any admins?

wooden hawk
#

<@&274971100184576010> don't leave innari waiting

#

come on

remote glacier
#

<@&274971100184576010>

blazing crag
#

?????

#

We need held in waiting for support

velvet stirrup
#

My group need help in support sir

#

Hello?

hollow tundra
#

<@&274971100184576010> needed support

strange rose
#

<@&274971100184576010> need help

true quarry
#

@spare widget

velvet stirrup
#

<@&274971100184576010> <@&415898423460626432> hello my fellow friends I need help.

#

@fallen aspen Hello I need help

#

Help please

blazing crag
#

<@&274971100184576010> need help

strange rose
#

@spare widget

raven mist
#

Sup everyone, pm me about it ^^ cannot join vc atm since im not at my pc!

coarse thunder
#

Hello I need a VIP transfer if that is possible I think it was purchased on a wrong account.

raven mist
#

Please contact @balmy cypress regarding that @coarse thunder

coarse thunder
#

ok

near halo
#

How do I switch from so to lr for my kit pvp

#

Ak *

blazing crag
#

<@&274971100184576010> I dm'd @raven mist still no response is there an ETA?

remote glacier
#

^

raven mist
#

You dmed me 5 mins ago @blazing crag PepeHmm

strange rose
#

<@&274971100184576010> i need to speak with a admin

true quarry
#

@raven mist did see my dm

raven mist
#

Your group is already talking to pm , please stop spamtagging

#

@coarse thunder should be here soon. No exact eta!

coarse thunder
#

Ok thank you.

remote glacier
#

ty @raven mist

near halo
fresh creek
#

@echo venture Hi I bought a VIP package for Rustoria US MAIN but I thought it was for Rustopia, i got the names confused and I would lie a refund please. I read your terms and conditions under the refunds and returns policy and this is me getting back to you. I have not logged in to the server or played on it since the VIP. Thank you :))))

#

<@&274971100184576010>

fresh creek
#

there are many lukes... @near halo

near halo
#

The one Shenzyyy tagged

serene flint
#

need help was banned for exceeding group limit when i was in the process of changing codes and stuff the guys who gave me and my buddy the base got off the seerver

serene flint
#

was banned out of nowhere long after they got off

#

oh ok

toxic sphinx
#

bro why am i banned?

#

I'm banned on a fucking aimtraining server for hacking how tf

neat pumice
toxic sphinx
#

I did but it said i wasn't banned

#

I'm not sure what happened

quasi carbon
#

any admin on 5x no bpos available?

#

@neat pumice

#

@raven bison

#

i was getting off the 5x no bp's us server so i was giving my neighnbor m,y stuff, he gave me base door codes to log off in and when i did that it kick banned all of us. him and his group are new and i didnt mean for any of them to get banned...anyway to unban us? IGN's: Donkey Fucker, Ungogablogin, and Poopy Pants

#

anyway, if i were to guess the passcodes why would it kick all of us, thats fucked

neat pumice
#

If you're banned, you'll need to submit ban appeals individually so that an admin can verify that what you're telling me is true. We can't help you with this here in support sadly! https://bans.rustoria.co/

#

Have a great day! 🙂

quasi carbon
#

its just a 3 days temp ban...

#

for hwat looks to be just tyrying to log back in and gettinmg kicked repeatedly

neat pumice
quasi carbon
#

banned for teaming

#

when we werrent

#

i was just logging off

#

for the week

#

i wont be on the rest of the week but i dont want them banned

timid apex
#

when is the global wipe

quasi carbon
#

thrs

neat pumice
quasi carbon
#

well thats a rip to this server then. we will find somewhere else to play

neat pumice
dapper bolt
#

how often do clan names wipe in your 5x US no BP's

near halo
split axle
#

is it against the rules to buy/sell rust accounts?

dapper bolt
#

Perfect, appreciate it!

split axle
#

use alt accounts, etc.

near halo
split axle
#

okay but using alt accounts is allowed?

#

as well as buying/selling them

near halo
split axle
#

... assuming they are found out

#

but using alt accounts in of themselves is still allowed

near halo
#

As long as you dont have a ban on another account sure

split axle
#

interesting

#

I only ask because I got raided by a trio who all purchased alt accounts from one guy in their group

near halo
#

Do a /ticket ingame about them so that way an admin can look into it

split axle
#

one of them got banned, I already submitted my ticket

#

but the 2 others didn't despite being associated

#

the chances of the other members aren't cheating is very low

near halo
#

Make another ticket including the other players names and describe your situation

split axle
#

I did that, gave user ids and everything

#

just wanted to confirm using alt accounts is allowed

alpine stirrup
#

hi

neat pumice
alpine stirrup
#

i jsut want to know if im stil ban

neat pumice
alpine stirrup
#

nope

near halo
#

how do i verify my uh 30 dollar elite purchase

#

and also in game it says i dont got the uh things

tough bane
near halo
#

Yeah it is.

tough bane
#

Check if your did /auth everywhere

#

/auth @near halo

marble mantleBOT
#

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

tough bane
#

Do it there and ingame

#

If you buy kits from the vip it may take a while. Make sure aswell, you took the correct server.

near halo
#

and i bought the us no bps 5x one

#

and im on the us server

tough bane
#

Make sure to /auth everywhere. if that is not working in 15 minutes get in touch with @balmy cypress. Message him with the issue and your steamid. he is responsible for the Shop.

near halo
#

I think i did it.

#

Yea

#

I bought elite

#

@sick ibex yo mane how long it take to register into the game

#

i bought it a minute ago

#

and sorry for Atting you my bad mane

iron trellis
#

an one on that can assist me in voice chat?

near halo
#

Can i get help ??

onyx garnet
#

the auth system is broken or me, i was authed since 2018 and all of a sudden i am no longer authed'

near halo
#

Bro I bought elite just now for us no bps 5x and didnt even realize

#

theres two servers with almost identical names and the one i got it for has no players on it.

#

I lowkey need a refund so i can buy it on the other one ;-;

#

how long it take to be moved lmfao

neat pumice
#

I'm not available for voice right now, but I can help here / answer dms if you have questions

tough bane
near halo
livid flicker
#

can i transfer my vip to other server?

near halo
#

HELP CHEATERS

#

PLEASE

#

TORIA MAIn

#

I HAVE RECORDING

#

PLEASE

tough bane
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

PELASE

tough bane
tough bane
# near halo PELASE

Create a ticket ingame please and be patient. An admin will take a look at it asap.

near halo
#

WE HAVE 5 times

#

do ur job

#

u want the fucking recording?

#

hello?

tough bane
near halo
#

yeah man nice

#

base is gone

#

be patient...

#

a russian clan with a brand new chinese name

#

tripling me 200m away behind a rock.

#

like i have the recording

tough bane
#

Admins will take a look at it soon. They do have a real life, they don't get paid and they have to take care of every ticket. I can understand your anger and frustration but you still need to be patient. If you have recording of it attach it at the ticket.

near halo
#

yep.

languid jewel
#

just got banned for no reason was on stairs and got banned lmao, got kicked from fly hacking i got it clipped

#

was just in raid aswell like wtf

tough bane
languid jewel
#

fuck i was just in a raid

#

so ass

#

I appealed

#

said I wasnt banned

#

@tough bane

#

YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.

#

let me know lol like wtf

#

@tough bane ????

tough bane
#

It can take a while until the banappeal system recognizes it.

languid jewel
#

thanks

grim thicket
#

morning, yall... tryin to link twitch and get a "This service account is already linked to a user" and when i try to link youtube, it says "This app tried to access sensitive info in your Google Account. To keep your account safe, Google blocked this access."

balmy cypress
grim thicket
#

ok, i was linked to a diff twitch account, btu it wasnt recognized... i will wait a bit and try again... thanks

#

oh yeah... and i got beamed by a guy that was 129834970m away and he kicked my ass... totes cheating... because i am clearly the best player in the world!

j/k thanks for what you do, chatmods...

near halo
#

yo fr

#

ima be honest

#

the whole group of cheaters got banned

#

and we used 2 stacks of explo and got their whole base and they left 12+ gdoors open

#

thanks for banning them fast.

#

appreciate it staff.

grim thicket
#

^^

tough bane
#

Trust the team.

near halo
#

thanks

hallow stump
#

?appeal @near halo

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

did an admin just spawn us a boat at cargo on 10x?

#

because it was bugged

#

if so ty

#

sheeshhhhh

raven mist
#

No, we don"t interfere with gameplay PB_lmao

near halo
#

dont know how this happened then lmfao

#

it was stuck at the top right]

#

wasnt moving

#

then all of a sudden disappeared

fresh creek
#

I have some questions about that the VIP service actually is if there is no que wait or anything on a particular server

#

what is the service that is provided ?

tough bane
fresh creek
#

IF there is one right?

tough bane
#

yes

fresh creek
#

but what if i got one but there as no que and i only hopped on to literally jump around

#

it was a mistake ot begin with also, i contacted support for it

#

i meant to buy rustopia not rustoria

#

i dont understand why i cant get a refund if i didnt have a service applied

#

the service is skipping que

#

no que has been skipped

balmy cypress
#

I have already told you that a refund will not be possible in this case @fresh creek

fresh creek
#

and the terms and condtions said

#

if the service was succesful

#

what service was i provided

#

im curious

#

idc about the money

#

please tell me what service was i provided

tough bane
#

I'd suggest to speak with Luke private about that. He is the Storemanager.

fresh creek
#

that dictates reasonable casue to deny a refund

#

yea hes pretty keen on "terms and conditions"

#

but i read it

tough bane
#

I am just a chatmod and for that i can not help you with refund or any vip issue.

fresh creek
#

np

#

well i basically donated 11 dollars to something i dont play on

#

🙂

#

@hidden pewter thanks man for being so understanding, ur doing a great job

#

thanks for letting me know what service i was provided btw

tough bane
#

Yeah sorry to hear that but I definitely can not help you there. I have no issue there and you are already in contact with Luke.

fresh creek
#

the terms and conditions said to contact if it was mistake, I did so and then after waited for you to reply

#

but no one told me not to go on the server

#

the terms and conditions for the refund thing are super predatory

#

just seems too one sided for no real decent reason, especially if there was NO SERVICE provided even though it says a service has to be provded and is assumed the service is provided EVEN THOUGH i got no real serivce

pure sinew
#

What luke has said is final and the decision will not be changed.

fresh creek
#

yea thats fine

#

but what service was i provided

#

i want to know

#

like actually

pure sinew
#

What server?

fresh creek
#

rustoria us main

#

i meant to get rustopia lmao

#

i was in a meeting and must not have been thinking and got the names mixed up

pure sinew
#

I think it is very clear on the website that it is rustoria

fresh creek
#

well yea

#

i got the names mixed, i know it was my mistake lmao

#

the terms and conditions say clearly if it was a mistake on the users end that i contact yall and i have

#

i didnt even log in to your server until after luke responded and i only hopped around

#

im just trying to understand what service i got that justifies me not eligible for a refund according to the terms and conditions

#

not that i care about the 11 dollars

#

more about the integrity of the business transaction

#

and what the terms are

#

All I ask is what service was I provided? I don't care about the 11 dollars, yall can keep that.

near halo
#

hi

fresh creek
#

im more willing to file for a lawsuit that would cost way over 11 dollars, just so i can knwo what service I got for the 11 dollars i paid that is not eligible for a refund

#

its poor misleading policy

#

@echo venture

balmy cypress
fresh creek
#

i dont care about the actual refund you're not listening

pure sinew
#

?appeal @pearl cove

marble mantleBOT
#

Hey, @pearl cove

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

narrow pumice
#

Hello , everytime i try to load in rustoria eu main i get worldfile missmatch , i tried repairing the game , reinstalled it , idk why it does that.

pearl cove
#

where can i see the appeal reaction

#

nvm

shrewd mesa
#

HOW DO I REPORT SOMEONE

#

?report

marble mantleBOT
#

Hey, @shrewd mesa

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

marble mantleBOT
tough bane
#

Did you check the website again? What does it say?

shrewd mesa
#

ARE THE ADMINS EVEN ALIVE

#

FATTEST HACKER TEAM IN THE EU 5X

#

AND THEY DONT REPLY TO TICKETS

tough bane
#

Luke is living in the EU. How may I help you?

tough bane
shrewd mesa
#

yea i have

#

theyre just hard cheating its so obvious

#

multiple local teams are witnesses too

rotund salmon
#

Hey Naopz! Our admins check appeals everyday except weekends.
I think you submitted your appeal at a weekend.

#

Appeals take 1-3 business days

last sedge
#

EU medium got a TP hacker that came in and destroyed our TC

rotund salmon
#

If you'd like to report someone please go ingame and use the global chat with the command /ticket. Be patient. Thanks for letting us know.

marble mantleBOT
#

Hey, @last sedge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

broken reef
#

when does long map voting start

ruby mica
mint kernel
#

do you guys offer refunds for vip? please, its just this once

dark radish
warped rivet
#

can you still apply for staff if you are banned?

balmy cypress
dawn lichen
#

/ticket

marble mantleBOT
#

Hey, @dawn lichen

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

dawn lichen
#

I haven't been playing Rustoria lately and ive still been getting charged for vip this month i got charged twice when I didnt even buy it. So I was wondering if I can get a refund because I haven't even been playing rustoria

ruby mica
dawn lichen
#

alr thankyou

hollow raft
#

when does eu long wipe?

tough bane
#

Wipe Schedule: Force wipe (Usually around 6pm UK Time / 1pm EST) (Monthly)

pseudo widget
#

Rustoria RTG Recoil Training is still not working (since two days now) - please fix it - I need to train my potato recoil

ruby mica
pseudo widget
pseudo widget
ruby mica
broken reef
tough bane
loud nest
#

Hey, is there any way I can switch my vip on long that just auto renewed to medium vip? I meant to change it before it renewed but I missed the chance. I haven’t logged into long since I was charged

tough bane
loud nest
#

Awesome! Thank you @tough bane

carmine fossil
#

some guy named galaxy pmd me on steam asking me to vote on a website for rust zeus 5x claiming he works on it is this true?

tough bane
carmine fossil
#

ok does anyone named galaxy on steam work on rustoria 5x zues

ruby mica
carmine fossil
#

alr thanks

waxen gust
#

@ruby mica how do i fixs skins if they do not work i dont know if it is a sever thing or it is just me

tough bane
waxen gust
#

us main

#

they do not work for me

near halo
#

theres ppl teaming

tough bane
#

Like on crafting or you can not even see them when selecting them?

tough bane
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

i have vid

#

just pull me

#

tickets are gay

north fossil
#

appeal

near halo
#

just let me show the clip

tough bane
north fossil
#

/appeal

marble mantleBOT
#

Hey, @north fossil

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

tough bane
near halo
#

ok ig there gonna just zerg

boreal path
#

hey so i bought vip for the wrong server last night

#

i wanna see if theres a way to refund it or switch the server?

lucid pendant
dark panther
#

i need a admin

#

i would like to report someone

lucid pendant
marble mantleBOT
#

Hey, @dark panther

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

dark panther
#

i want to report someone in discord

lucid pendant
slow galleon
#

/auth

marble mantleBOT
#

Hey, @slow galleon

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

silk cliff
#

hey any admin??

#

be quick!

marble mantleBOT
#

Hey, @silk cliff

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

silk cliff
#

I CANT RIGHT NOW MY GAME CRASHED!

#

CHECK HIM RIGHT NOW

#

HE WAS KILLED OUR TEAM 20M BUT WE DIDNT SEE HIM

#

GO FAST!

cosmic island
#

Oh AHHSHSHSHSHSHS GO GO POWER RANGERS

silk cliff
#

I HOPE THEY GONNA BAN HIM TODAY.....

#

BLA BLA ADMINS...

tough bane
#

FeuerFrei, bitte entspann dich.

silk cliff
#

do you wanna check him?

tough bane
#

Please stay calm and relaxed.

silk cliff
#

ok im waiting for my guns and ammunations too ^^

tough bane
#

I am sure admins will take a look at it asap. I can understand your anger and frustration but please be patient and create a ticket ingame asap.

silk cliff
#

i did

tough bane
#

Then please be patient there. Admins will take care of that.

silk cliff
#

maybe you cant find which server. I said > EU Rustoria 10X

tough bane
#

The admins will find them. Trust me.

silk cliff
#

...

#

Pray for it.

#

well this ADMIN team could give our items back?

#

are they know how they give item?

#

^^

tough bane
silk cliff
#

hmm so i can open hack and raid all guys and you cant give items back ^^

#

isnt it?

stark pasture
#

yup thats how it works

#

i got countered by a hacker with a rock and didnt get anything back

silk cliff
#

it is good for me ^^ good luck @quick sentinelbody dont sleep tonight ^^

#

maybe some guys raid your base with cheat tools ^^

#

so ? @tough bane

tough bane
# silk cliff maybe some guys raid your base with cheat tools ^^

That's part of the game. Cheaters will always will find a solution to get the newest program. Admins are working pretty hard on keeping the servers clean but sometimes it does take a while to get them. The Staffteam does not get any payment, they got a real life have families or something else to do. As i said please be patient. We do our best to get you the best experience you can get here but sometimes we are a little low on online admins.

zealous kettle
#

Open a ticket @silk cliff

silk cliff
#

@tough bane "ADMINS ARE WORKING PRETTY HARD" but he still doing something on your server.

tough bane
#

Sorry that it may take a while sometimes but If you play on the EU servers... US admins are in most cases still asleep....

silk cliff
#

@zealous kettle i did 15 MINS AGO

#

@zealous kettle do you wanna check it? cuz its your work

zealous kettle
#

What server, and what is your name?

silk cliff
#

hahaha 😄

tough bane
#

As .spoofy did said here already and as I said a couple of times aswell. Create a ticket ingame.

silk cliff
#

@tough bane what i said nuclear? they have no idea about which serber ^^

winged hull
#

i need to talk to an admin now

silk cliff
#

server ^^

tough bane
silk cliff
#

@zealous kettle EU RUSTORIA 10X

zealous kettle
#

You haven't created a ticket

silk cliff
#

@zealous kettle do you need more information?

#

LOL what?

#

r you kiding me?

zealous kettle
#

/ticket add (detailed report)

winged hull
#

/ticket

marble mantleBOT
#

Hey, @winged hull

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

silk cliff
#

i did before

#

i did RIGHT NOW too!

#

for you @zealous kettle

#

i can give cheater steamid64 for you do you want it?

#

it is your work but i can do for you

zealous kettle
silk cliff
#

okey ill do for you

zealous kettle
silk cliff
#

i report him 3 times

#

...

#

and it will be 4

#

JUST FOR YOU

#

@zealous kettle i did.

#

@zealous kettle i can do one more time if you want it?

zealous kettle
#

It's fine

silk cliff
#

finally..

#

30 - 40 mins later...

zealous kettle
#

You've made two tickets so far... and this latest one is the only one with relevant information.

silk cliff
#

@zealous kettle nope i did 4

#

i think your ticket system have some problems...

brisk bluff
silk cliff
#

@brisk bluff They can be create ticket room on discord?

brisk bluff
#

No our ticket system is in game command only

silk cliff
#

@brisk bluff one moderator check this room and they help players so fast

#

@brisk bluff comment ticket system not working correctly you see that. He said " you send 2 ticket " but i sent 4

#

@brisk bluff Still he isnt banned on server.

#

@brisk bluff Im the player of your server. 1 cheater killed me 30 mins ago and admins just looking ....

brisk bluff
silk cliff
#

@brisk bluff i lost everything cuz i died from cheater

zealous kettle
#

You made your first ticket less than 5-minutes ago, and it takes much longer than that to investigate. So be patient, and just wait for a ticket response.

brisk bluff
#

that is extremely unfortunate, but abusing the ticket system is a sure way to not get fast help.

silk cliff
#

nope i told you i sent 4 ticket but you still say you send 5 min ago.....

brisk bluff
silk cliff
#

@brisk bluff i still behind what i said. I SENT 4 TICKETS for cheater guy. Your systems cant give true information

zealous kettle
#

@silk cliff The player you reported is being investigated as we speak, so please just calm down and wait for a response.

brisk bluff
#

homie, if we only got a total of 2 tickets, that means you only correctly submitted 2.

silk cliff
#

...

tough bane
#

I think we'll end the whole thing here for once. We are running in a circle. Spoofy has now received the ticket and will take care of it. Thank you for taking the time to create the tickets. The hacker will now be assessed and then punished if he doesn't play according to the rules. Thank you for reporting FeuerFrei.

silk cliff
#

good luck

#

Also i gonna open cheat tool and raid all base tonight. Cuz you arent give their give if they lost something for cheater.

#

good luck again ^^

tough bane
#

Have a good evening FeuerFrei...

broken wasp
#

The clan that goes by Dior has been toggling cheats all last night i have clear evidence also they have multiple game bans on theyre other accounts

marble mantleBOT
#

Hey, @broken wasp

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

broken wasp
#

I've tried that already

tough bane
#

Did you create that ticket?

broken wasp
#

i did one but wasnt able to put ss bc i am new to steam and the whole computer thing sorry for the inconvenience

#

ive played 400+ hours and know rust

#

When the player being described can hit four leg shots thenn 4 head then 4 arm

#

i believe they are using toggles

tough bane
#

Do me a favor then. Hit the global chat with ENTER type in /ticket add and write what you want us to be reported. That's all you need to do.

broken wasp
#

Thank you I will try this and if i have problems I will shoot you a msg

tough bane
#

Sure. Always there to help.

rain niche
#

can i speak to admin?

timid hollow
#

Got banned for (playing with hacker), had no idea he was even on our TC. A member of our team got kicked and he most likely bought hacks to get our whole team banned.

#

How do I create a ticket, I've never been in this situation before.

honest nacelle
#

^^^i need to create a ticket as well

marble mantleBOT
#

Hey, @timid hollow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

timid hollow
#

!appeal

marble mantleBOT
#

Hey, @timid hollow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

dusty kernel
#

do i need to appeal

#

i got banned

marble mantleBOT
#

Hey, @dusty kernel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

timid hollow
#

!appeal

marble mantleBOT
#

Hey, @timid hollow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

honest nacelle
#

!appeal

marble mantleBOT
#

Hey, @honest nacelle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

rain niche
#

!appeal

marble mantleBOT
#

Hey, @rain niche

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

minor sonnet
#

!appeal

marble mantleBOT
#

Hey, @minor sonnet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

dusty kernel
#

wheres this support at

#

been waiting for an hour

#

i just want to talk to someone im very distraught

minor sonnet
#

INDEED

crystal jay
#

can at least give me a reason why i have been banned

#

76561198381128962

#

<@&274971100184576010>

grave juniper
#

@crystal jay

crystal jay
#

!appeal

marble mantleBOT
#

Hey, @crystal jay

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

spare widget
#

@crystal jay Feel free to DM me- I’ll get back to you when I’m home

raven smelt
#

!appeal

marble mantleBOT
#

Hey, @raven smelt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

shell citrus
#

!appeal

marble mantleBOT
#

Hey, @shell citrus

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

#

Hey, @wicked night

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

onyx plaza
#

/ticket

marble mantleBOT
#

Hey, @onyx plaza

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

upper surge
#

/ticket

marble mantleBOT
#

Hey, @upper surge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

upper surge
#

Scam bot

ebon charm
#

Yo could i get some help with a refund issue?

#

/ticket

marble mantleBOT
#

Hey, @ebon charm

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

raw lily
marble mantleBOT
#

Hey, @hidden patio

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

ebon charm
#

Money getting pulled from my bank even though i havent played rust in 2 months?

raw lily
#

Please contact @balmy cypress and inform him of the situation

ebon charm
#

Yeah i did i just wanna know for what reason this is exacly happening

#

Cuz i need chargeback for april and May

raw lily
#

He's the only one with that kind of information. I cannot tell you why

ebon charm
#

Aight will wait untill he replies but Thanks pal

raw lily
#

Yup, take care

ebon charm
#

U2 lad

mellow tundra
dusty kernel
#

!appeal

marble mantleBOT
#

Hey, @dusty kernel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

dusty kernel
#

/ticket

marble mantleBOT
#

Hey, @dusty kernel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

dusty kernel
#

waiting for support b like

#

watching paint dry

#

-skip song

nimble lintel
#

How do I talk to an admin about buying the elite kit on the wrong server

ebon charm
#

Gotta contact @hidden pewter

hybrid jolt
#

!appeal

marble mantleBOT
#

Hey, @hybrid jolt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

Hey force wipe is on Thursday and on the EU 10x No bps it wipes Tuesday and Frieday so will there be a wipe on Friday or no?

nimble lintel
#

<@&274971100184576010> How do I talk to an admin about buying the elite kit on the wrong server

marble mantleBOT
#

Hey, @nimble lintel

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

near halo
#

Hey force wipe is on Thursday and on the EU 10x No bps it wipes Tuesday and Frieday so will there be a wipe on Friday or no?

whole plank
#

I think it will be skipped.

#

Pretty sure they did it last time

marble mantleBOT
#

Hey, @near halo

Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:

  • Maps
  • Blueprints
  • Shop Points

The time of the force wipe is typically around 2PM EST / 7PM UK time.

Countdown timer for force wipe (6th May 2021) - https://a.chronus.eu/19C11D8

pastel jetty
#

/ticket

marble mantleBOT
#

Hey, @pastel jetty

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

pastel jetty
#

/help

#

can someone help me?

proper dawn
#

<@&274971100184576010> <@&415898423460626432> Our scrap heli is glitched in the ground and wont move please help

dapper bolt
#

why do my base bags always have a 40 second timer whenever I die? I am on US 3X no BP's

balmy cypress
#

That is just a link to streamable, also you are best off using "/ticket" in-game to report these things

near halo
#

The person that banned you might be on a break

exotic zephyr
#

Dude with hebrew name is sus on EU 10x server

#

esp

marble mantleBOT
#

Hey, @exotic zephyr

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

cunning silo
#

/ticket

marble mantleBOT
#

Hey, @cunning silo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

valid osprey
#

On the Trio server there's a few people teaming against my friend and I

#

raiding me

near halo
#

have you made a /ticket in-game

valid osprey
#

yes

near halo
#

🙏

#

99.9% of the time on Rustoria the person that bans you is the only person that can unban you

#

for that you will have to contact @balmy cypress DM him your steam profile and describe him the situation

pseudo dragon
#

when does US 5x wipe tmrw

near halo
silent holly
plucky tulip
#

How do I get my kits

#

I follow on Twitter, Im in the Steam, and Discord

opal crane
plucky tulip
#

It didnt work for the steam

opal crane
#

Steam can take little bit time because of Steam API

plucky tulip
#

Oh ok

#

How fo I donate

opal crane
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

plucky tulip
#

Aye donator gang

keen peak
#

Hey I got banned again i appealed couple of days ago and got accepted and now I’m banned again why

tough bane
#

You might got banned for using a VPN. We do block some of these.

gloomy zephyr
#

can a <@&274971100184576010> approve of my unlink request so i can link discord and my yt too my new account

neat pumice
marble mantleBOT
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Hey, @gloomy zephyr

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

gloomy zephyr
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a little bit ago and ok about the youtube thing i just have them both linked to my old steam account so im wanting to link these on my new

marble mantleBOT
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Hey, @worldly hill

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
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So does the Elite package on no bps 5x only have 2 uses?

faint sleet
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Dear administrator, I want to report the hacker

lusty vortex
marble mantleBOT
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Hey, @faint sleet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

faint sleet
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OK