#support

1 messages · Page 1408 of 1

dense urchin
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because it takes up to 3 days @fossil igloo

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he has all the bps and we waiting for him

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and there is no reason....

fossil igloo
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"Up to 3 days" doesn't mean it takes 3 days.

sharp cloud
#

@fossil igloo i'm not able to access the website bruh just give me the ban reason please and i'll be on my way

#

paid 45$ for your game give me a reason for the ban

dense urchin
#

just give him a minute of your time pls @fossil igloo

solar aspen
#

Can you solve my problem admin

frozen igloo
#

Trio 5x

sharp cloud
#

<@&274971100184576010> any admins in chat

frozen igloo
#

he is hacking and keeps getting kicked for fly hacks

sharp cloud
#

any admins besides @fossil igloo in chat

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@fossil igloo i made the appeal

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waiting for a response please

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unless this was a set up so my base get raided

near halo
sharp cloud
#

@near halo it said give us a reason why you think we should reverse the ban

near halo
sharp cloud
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@near halo yeah i did, they just banned me for no reason the ban message said :go play somewhere else

near halo
#

Bans do not happen without reason. As long as you put in an appeal an admin will look into it as soon as they can. Appeals can take up to 1-3 days so please be patient in the mean time!

sharp cloud
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@near halo 1-3 business days broooooo we have beef to settle befor the wipe

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like we're fighting the koreans all wipe now when we getting ready to foundation wipe them i get banned and i have all the BPs

near halo
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You are just going to have to wait for a response. They can take up to 1-3 days. If you are verified you will get a dm when your appeal was responded too. If not you will get a response on the website

raven mist
#

Should be good to.connect again @sharp cloud next time just make a ban appeal and it would have been solved already.

frozen igloo
#

@raven mist you see dat?

raven mist
#

?

frozen igloo
#

the video i posted

sharp cloud
#

@raven mist what was the ban reason

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thanks

wooden spindle
marble mantleBOT
#

Hey, @frozen igloo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

cheater on US 10x i submitted a ticket in game could some1 look at it? the ticket id is 51

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

plucky mulch
#

!ticket

marble mantleBOT
#

Hey, @plucky mulch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

tough bane
#

@plucky mulch Please never call out possible cheater or rulebreakers ingame or here in discord. Thank you

nova sand
#

I was just kickbanned. How long does this last and idk how I got kickbanned for group limit when I only had 2 other ppl in my clan and group

marble mantleBOT
#

Hey, @nova sand

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

nova sand
#

What a way to get new players...

real wolf
#

If you make a ban appeal we can look into the situation!

nova sand
#

👍

sly kernel
#

YO CAN I DM ABOUT PLAYER REPORT

raw lily
#

/ticket @sly kernel

marble mantleBOT
#

Hey, @sly kernel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

sly kernel
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im not ingame

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/ticket

marble mantleBOT
#

Hey, @sly kernel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

tough bane
sly kernel
#

ok thats a shame

violet dagger
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@sly kernel dm me

haughty harbor
rain bolt
#

yo hey

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where can i check

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if my vip renewed itself

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or if i need to buy it again

silent holly
neat pumice
rain bolt
#

@neat pumice thanks, alrdy figured it out myself but thanks

neat pumice
near halo
#

i need an admin for rustoria us main

versed elbow
near halo
#

i need to report hacker

versed elbow
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

versed elbow
#

The ticket is in game

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once you do that an admin will look into it

wispy pawn
#

how do u see when a server wipes

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zeus

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if u know

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i got it from server description its thursday sorry

misty scroll
wispy pawn
#

ok im very sorry

misty scroll
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No need to apologise, it's all good

smoky fable
#

How i can get a refund?

west osprey
near halo
#

hey /ticket isnt working

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im in rtg ukn

vernal bramble
#

been more than 2 months can i appeal my ban in base invaders

marble mantleBOT
#

Hey, @vernal bramble

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

Rustoria 10x no bps guy called NIZXT. is an obvious hacker his steam id is 76561199086889899 can we get rid of him ?

ruby mica
near halo
#

and he already got banned

ruby mica
near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

rotund spade
#

when wipe on Eu Main?

rotund salmon
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Wipe Schedule: Thur @ 3PM UK / 4PM CEST

cerulean notch
#

I can't do the follow youtube channel thing because google blocks rustoria due to it attempting to access sensitive info

marble mantleBOT
#

Hey, @cerulean notch

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

lucid vine
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Just curious how come when yall will ban a fill group if one of them is cheating and they are in the us

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But let's say another group in china of 80 fucking people cheats

cerulean notch
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does that mean i still get the loyal kit if i boost discord

lucid vine
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And only one gets banned yall wont ban the rest ?

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Please enlighten me just generally curious

raven mist
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if a hacker is found in a group, the rest will be banned for association

lucid vine
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Well see the thing is

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One admin keeps banning one person in a group on rustoria us long

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And keeps telling us he wont ban the rest of the group

raven mist
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Who is this admin?

lucid vine
#

And is more worried about being called a cunt

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Than banning

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I'll get the name

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One sec

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I'm getting the name of the admin and so far in the past week only one person in this group has been banned for association the rest are still there

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I sent you the names of people banned and some not banned

ruby mica
marble mantleBOT
cerulean notch
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im talking about loyal kit isnt that different

misty scroll
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You don't need to boost in order to get the kit loyal, just follow everything other than YouTube and server boosting

cerulean notch
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oh shit u right

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ty

misty scroll
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No worries

cerulean notch
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ill boost anyway

misty scroll
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Appreciate it heartoria

gusty estuary
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/appeal

marble mantleBOT
#

Hey, @gusty estuary

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

fast crest
#

is it true that the staff that puts any penalty on my account, only he or she can lift it?

raven mist
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correct

hard hull
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Im presuming that they keep a note/record that you were banned and for what reason

subtle fossil
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how do u verify

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for rustoria ukn arenas?

ruby mica
marble mantleBOT
#

Hey, @subtle fossil

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

boreal hound
#

its been 3 days on my appeal and no response?

wind barn
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can some one ban these crossteamers

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His Name is GUIm

quaint pawn
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shits brazy

boreal hound
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no still banned

near halo
near halo
heady flame
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hey

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/ticket

marble mantleBOT
#

Hey, @heady flame

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

heady flame
#

admins i wanna ban appeal

marble mantleBOT
#

Hey, @heady flame

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

hello i was buying vip for my friend and bought it for my self on accident

marble mantleBOT
#

Hey, @near halo

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

neat pumice
#

Drop him a dm, he'll be able to answer any VIP transfer questions 🙂

midnight bough
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mf samming the chat in trio 5x us

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no bs

near halo
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What command do you need to add a link to a ticket?

raw lily
#

I believe it will let you right click and paste the link in there

near halo
#

Ok ty

raw lily
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You're welcome 🙂

fiery walrus
#

when dose medium wipe?

raw lily
#

Tomorrow

steep bone
#

Can an admin pm me please

tough bane
carmine obsidian
#

Can an admin pm me too?

tough bane
carmine obsidian
#

nah

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i just need to show some important clips

raw lily
#

Admins do not typically take evidence that way. You must submit a ticket

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/ticket @carmine obsidian

marble mantleBOT
#

Hey, @carmine obsidian

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

raw lily
#

You can post your clip there and it will be sent to an admin for review

carmine obsidian
#

ok

wary totem
#

how to see my kills deaths in game

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/ticket

marble mantleBOT
#

Hey, @wary totem

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

wary totem
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how to see my kills deaths in game

tough bane
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Visit the website and check the leaderboard.

wary totem
#

link ?

tough bane
wary totem
#

thanks

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

wary sage
#

/ticket

marble mantleBOT
#

Hey, @wary sage

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

half rock
#

I lagged out at outpost and I died I think but it doesn’t say that I died and my loot isn’t there

whole plank
#

Admin's do not interfere with gameplay, sorry.

half rock
#

?

whole plank
#

They can't give your loot back

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If you was requesting

sick sage
#

why cant i join verified lobbys

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it says im verified

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but not on ukn

tough bane
#

Do /auth ingame

sick sage
#

i did

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it says i have all rewards

heady ravine
#

/ticket

marble mantleBOT
#

Hey, @heady ravine

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

heady ravine
#

Need Some help it says i am banned for scripting but i dont even know what that means

#

Can any admin help me with this

neat pumice
marble mantleBOT
#

Hey, @heady ravine

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

alpine plume
#

what is the page

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for buy vip on rustoria us main

rotund salmon
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

alpine plume
#

ty

rotund salmon
#

Happy to help 🙂

keen lynx
#

My appeal got denied for something around a year ago for a ban for toxic behavior, I got perma banned for it and need help please

winged bay
#

i still cant get /kit discord

muted oracle
#

/ticket

marble mantleBOT
#

Hey, @muted oracle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

muted oracle
#

I need help to remove my old account linked to this discord

signal nymph
#

hello

#

this kids calling out cheaters in game chat

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i have proof\

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its [fard] boobz

muted oracle
#

and why is this something that should be super important

signal nymph
#

u can get banned for it

muted oracle
#

Dosent the server have automated mute system is some words areused

signal nymph
#

this kids annoying

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no this kids annoying

silent holly
marble mantleBOT
#

Hey, @signal nymph

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

silent holly
ripe pumice
#

/ticket

marble mantleBOT
#

Hey, @ripe pumice

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

lethal leaf
#

US No BP's 5x solo/duo/trio four man is attacking us

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please admin

#

bruh

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they about to get in

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a 5 man

ruby mica
#

Please make a report using the /ticket command in-game.

lethal leaf
#

bruh

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it's too late

#

i had already made a ticket a while ago

#

nothing happened

heady fox
#

i just got banned with my friend because we had a trio already and we were just helping my friend out because he is new

#

yall tryna unban me and my friend

torpid magnet
#

Hello.

#

Is there a way to buy vip with skins?

marble mantleBOT
#

Hey, @heady fox

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

rotund salmon
silent holly
silent holly
crisp acorn
#

/ticket

marble mantleBOT
#

Hey, @crisp acorn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

wide sorrel
#

the scientists are acting up in small oil

finite rain
wide sorrel
#

^^^

hollow compass
#

What server?

wide sorrel
#

trios 5x us

#

i have videos

hollow compass
#

upload them to a link, then create a ticket in game to send it to our admins

wide sorrel
#

aight

near halo
#

just got banned for teaming mid fight in 5x no bps?? we werent teaming

#

t it wont let me enter recoil training it just teleports me back to spawn Im vip and its not full either

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

it was mid fight we were about to get a ton of boom and fucking kits and then we're just all banned

#

god

worn willow
#

^

hollow compass
near halo
#

Not sure a while tho

hollow compass
near halo
#

how long does it take

#

because im boutta lose an amazing start because i was false banned

hollow compass
near halo
#

I have twice

#

:c

hollow compass
near halo
#

I can join other lobbys

#

its just recoil training

#

great

hollow compass
near halo
#

RTG EU

worn willow
#

i sent my ban app

hollow compass
#

Ok so on RTG EU, you have an active vip subscription and you are trying to go to recoil training and its full and it wont let you in?

near halo
#

Yes its 28/30

#

and i still cant enter

#

its not full*

wary tundra
#

Thomas, can i speak to you?

#

Can someone drag me?

hollow compass
#

@wary tundra Sorry 1 sec

near halo
wary tundra
#

can a headmod please review my ban? me and my friedn put in 24+hours this wipe and just got banned for no reason

west osprey
west osprey
#

You will have to wait for an admin to take a look at it then

hard hull
#

@wary tundra im waiting for mine too bro its a whole line up

#

they say 1-3 business days

wary tundra
#

I ashould be firsrt

hard hull
#

english

near halo
#

HI

hollow compass
#

How can I help you @near halo

near halo
#

just wanted to say hi

hollow compass
near halo
#

yes sure

graceful ember
#

is the wipe on us main tomorrow bps wipe?

hollow compass
#

Blueprints go on force wipe

near halo
#

how big is the Q for EU medium on wipe day.... is it insanely long?

wispy dirge
wary tundra
#

Bull river, Can i speak to you privately?

real igloo
#

jakee suck a nut

wary tundra
#

ok

#

pussy

#

pull up to my crib

real igloo
#

🥜

silent holly
# wary tundra pussy

if you do not have a question for support please go to the appropriate channel

real igloo
#

stfu ur not even a admin

wary tundra
#

Lmao

silent holly
real igloo
#

ShUt ThE fUcK uP bEfOrE i CaLl uR mUm

#

NO UR A BITCH 😠

brisk bluff
real igloo
#

FAK U

#

i like the music 😋 😫

brisk bluff
real igloo
#

u stop 🥜

bright dragon
#

hey when i do /s, why does it say i dont have steam linked, but i do

silent holly
wary tundra
#

calamari

#

you pussy

brisk bluff
#

no

brisk bluff
opaque sequoia
#

/ticket

marble mantleBOT
#

Hey, @opaque sequoia

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

bright dragon
#

i did it says its not linked

#

but it was linked yesterday

modern lion
# bright dragon but it was linked yesterday

Could potentially be an error and might need time to load. If you type /auth in game It usually works. Happens to me here and there even when I’ve been linked for 2 years. Sometimes just needs to load!

#

Appreciate you being patient I’m sure it’ll work soon.

near halo
#

@balmy cypress

#

Weres staff app

keen saddle
#

do you guys ban stream snipers ?

upbeat lark
#

Is there a way to get unbanned because of using GeForce now? I was banned early last year for using it and it was labeled “hacking”

keen saddle
#

lol

#

nt dude

near halo
#

How will staff reach out to me with my staff application.

cerulean sandal
#

I've been banned from [NA] Revival Aim Train | Targets | AimBots |Sprays for about 3 months for scripting. I never scripted on any server, so is there anyway to get unbanned?

near halo
#

No your kinda fucked

#

Srry for my language but ye

marble mantleBOT
#

Hey, @cerulean sandal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

cerulean sandal
#

I realized after I sent the message

#

sorry

silent holly
near halo
#

Ok thx

silent holly
#

if you have submitted a ticket, wait until an admin looks at it

marble mantleBOT
#

Hey, @upbeat lark

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

upbeat lark
#

Thanks

silent holly
silent holly
upbeat lark
#

1-2 business days 🥲

silent holly
#

1-3

remote ledge
#

does rustoria renew vip?

zinc glacier
#

Any admins around?

forest urchin
#

ive seen people do that before, ive even done it myself the only thing that looks sus to me is he running around the corner shooting you but who knows make a ticket in game

silent holly
forest urchin
silent holly
#

yes but im just helping

near halo
#

ive made a ticket in game and he toggles on and off but they said they didn't think he was cheating

#

oh well i guess

forest urchin
#

if they said he isnt cheating in a ticket then he probably isnt cheating

keen saddle
#

!rules

forest urchin
keen saddle
#

i want server rules

zinc glacier
#

got two kids

#

On EU 10X bp

keen saddle
#

do u ban stream snipers

zinc glacier
#

screaming N WORD

keen saddle
#

?

zinc glacier
#

recorded.

forest urchin
zinc glacier
#

I have it recorded 🙂

forest urchin
#

doesnt matter

#

we only monitor chat

keen saddle
#

do u ban stream snipers?

zinc glacier
#

Oh you let people run around screaming the n word then ?

#

right

forest urchin
#

wouldnt suggest it but yeah we dont monitor voice chat

keen saddle
#

@forest urchin im asking you btw

silent holly
silent holly
forest urchin
zinc glacier
#

Welp youtube it is xD

forest urchin
zinc glacier
#

Be a funny clip for utube 🙂

#

Like

#

You play 10x at 4am xD

#

does that picture prove it ?

forest urchin
#

alright #general if you dont need support now please

#

thats fine ill deal with it

zinc glacier
#

ty and nps ❤️

silent holly
#

/ticket

marble mantleBOT
#

Hey, @twin bramble

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

lunar iron
#

I have a problem with a donation

#

any admin?

spare widget
#

@lunar iron Best person to talk to about VIP is always @balmy cypress honestly but what's up?

lunar iron
#

hi @spare widget just donated for me and my friend to the wrong server can it be fixed?

spare widget
#

Yes, it can most likely but you'll probably need to wait a little bit honestly for the right person to swap it, assuming it's not sold out on the server you had intended to buy it for

lunar iron
#

no is now I'll wait thats fine im glad it can be fixed

#

so who's the right person and what details do u guys need?

near halo
#

if i buy wipe pas today will it last for tommorow?

lunar iron
#

i mean for the swap

silent holly
lunar iron
#

hello @spare widget

#

i think i will just buy again and ask for a refund on the old ones

#

i mean the wrong ones

fast geyser
#

can someone accept my support call ive been waiting for a while

marble mantleBOT
fast geyser
#

76561198215392531

spare widget
#

@fast geyser Can you join Waiting for Support again please?

fast geyser
#

yes

#

@spare widget

native vortex
#

i have a thing

lucid pendant
marble mantleBOT
#

Hey, @native vortex

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

do we see the map early

#

if we have cup

#

vip

#

for long

silent holly
raven mist
#

@random sand @balmy cypress

near halo
#

ok

faint sleet
#

Is there any Chinese?

#

Dear administrator, I'm a Chinese player. I need to turn on the accelerator to play trust. I didn't use any illegal operation. I was ban by the rustoria.co-us long server for no reason. I asked the administrator to lift the ban. thank you!

faint sleet
#

thank you

#

ID of my Steam account URL:76561198103948812

#

My English is not very good, please forgive me

near halo
faint sleet
#

OK, I have finished the appeal. Thank you very much

#

I love you!😘

brave oxide
#

you

#

guys

#

never unbanned me

#

never got my support

near halo
brave oxide
#

yes

#

like over a week ago

#

and i never got support

near halo
brave oxide
#

its asking me to appeal

#

again

#

......

near halo
brave oxide
#

ok

storm rampart
#

whenss force wipe

near halo
storm rampart
#

thx

#

also for rustoria uss long whats group limiy

#

limit

modern lion
muted moon
#

Hello

#

I was banned from rustoria us main just now apparently for ddos threats

#

but i never said anything like that once

#

what am i supposed to do this is my only server i play on

near halo
#

will there be more vip passes in stock for medium for just the wipe?

trim token
#

Is us long wiping today or next Thursday?

neat pumice
marble mantleBOT
#

Hey, @muted moon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

muted moon
#

I already have

#

Thank you but how do i know

#

the result of the appeal

neat pumice
marble mantleBOT
#

Hey, @near halo

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

neat pumice
muted moon
#

thanks mono

neat pumice
#

My pleasure 🙂

trim token
#

Ok thank u

devout robin
#

I cannot join Rusttoria.co-US Main

keen saddle
#

do you guys ban stream snipers ?

tough bane
devout wraith
#

hello

tough bane
#

Hey there Creeper

devout wraith
#

is this true

tough bane
#

Scambots

devout wraith
#

mm

tough bane
#

Should be banned already

devout wraith
#

okee ty

tough bane
#

Just block and ignore them

sonic spindle
#

<@&274971100184576010> I have a ban in the base invaders discord, but I did not participate there and do not have bans on the Rustoria servers, please help me with solving the problem my discord milt信信和和#413

winged rain
#

ive joined discord and steam but /kit steam and /kit discord are still not working, guys what am i doing wrong? ty

tough bane
winged rain
#

no but i will, cheers

tough bane
#

Do me a favour if steam is not working leave the steamgroup and rejoin via https://rustoria.link/ . For discord make sure you got the correct steamid64 connected.

winter jasper
#

Hello
I'have a problema
bought a vip for the main EU and didn't get it ..
and he deducted the money

#

anyone help me :?

marble mantleBOT
#

Hey, @winter jasper

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

winter jasper
#

how do i contact luke ?

tough bane
winter jasper
#

Okay THX

#

how many times does luke write back?

tough bane
#

Every time

#

But give him some time. He is always pretty busy....

sonic spindle
#

@tough bane can you help me with my question

#

?

tough bane
sonic spindle
#

ok thx

violet dagger
#

I have gotten 2 of your friends that made tickets

#

and i already explained it to them

#

Due to discord banning ip by default (nothing we can do. That's just how discord ban works) you are banned from Base Invaders because there is an account that has been banned in base invaders discord that is shared with you.

tough bane
#

🙂 There you go

sonic spindle
violet dagger
#

Unless you give me your other discord account name then unfortunately not.

sonic spindle
#

do I have to register a new account in discord?

violet dagger
#

That won't solve anything

#

you have an account that is banned

#

until i know why you will not be able to join base invaders discord

sonic spindle
#

I do not know why I am in the bath, I have never used anything forbidden, I have not spammed

#

I'm sorry if I'm inconveniencing you, I'm Russian and I don't understand everything correctly. please explain again what I have to give you to be unbanned

violet dagger
#

Ok. You or someone near you have another discord account that is banned from the Base Invaders discord server. Because of discord default ban options that is ip ban (nothing we can do about it, as that is discord defaul ban settings) and has banned your current account is also banned from base invaders. I need to know the name of the other account so i can look into the ban and possibly consider unbanning you.

fiery ore
#

Discord authentication does not work, it keeps saying I need to be logged in into steam for it to work but I am

raw lily
severe bramble
#

/ticket

marble mantleBOT
#

Hey, @severe bramble

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

fiery ore
#

worked thanks

severe bramble
#

Anyone from mods can you help i got banned for hacking like no joke im not hacking i have 30hr in rust and got banned for hacking you denied my apiel

ruby mica
severe bramble
#

But how can i prove that im not hacking?

#

You can check my kda in server

earnest relic
#

Could 3x EU server maby wipe today instead of tommorow?because people has public holiday on friday which means that people has time to play after work/school

wary tundra
#

How long does it take for a ticket to be reviewed?

haughty harbor
#

?appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

ruby mica
#

Ban appeals take 1-3 days to be looked at.

near halo
#

how can i report a scripter ?

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

mystic lagoon
#

@raw lily 76561198369283872 is vpn ban check

#

@haughty harbor vpn ban help 76561198369283872

haughty harbor
marble mantleBOT
#

Hey, @mystic lagoon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

mystic lagoon
#

@haughty harbor yes

elder spire
#

vpn ban

#

wdf

#

fuck

haughty harbor
#

just appeal

tough bane
#

just create your appeal. An admin will take a look at it then.

elder spire
#

Can I appeal as soon as possible? I'm going to forest

#

!

#

!

#

@oak iron

jovial frost
#

We need support.

#

Any admins on?

elder spire
#

We need support.

dark radish
elder spire
#

vpn ban

#

fuck

jovial frost
#

We were told by a mod that we would be unbanned for this wipe but we aren't.

jovial frost
#

All of us appealed, we provided evidence and it said our ban would last 6 days.

elder spire
#

yes

dark radish
#

and your still banned?

jovial frost
#

It has been 6 days, half of us have bought VIP in preparation for this wipe but half of us are still banned.

#

Yes.

elder spire
#

I appeal, can it be resolved as soon as possible.

#

!admin gogogo

near halo
#

There is a full hacker 8 man on rustoria 5x no bps us

#

wtf

dark radish
#

You will probably need to DM an admin since I cant do much about the ban

jovial frost
#

I talked about this situation in detail with an admin and he said we would be fine.

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

ummmm

jovial frost
#

Can you recommend me a good admin to talk to that is active right now? @dark radish

near halo
#

there really shooting far

dark radish
#

I mean any of them really

near halo
#

ummmmm

#

there aim is really good

dark radish
elder spire
#

I need a caretaker.

dark radish
#

PigKing, if you appealed, you need to wait for an admin to look at it.

solemn fractal
#

why tf is there bandit not t3 radtowns on eu medium

elder spire
#

I need to access the server to clear the land

#

!

dark radish
#

@solemn fractal

elder spire
#

I need to access the server

dark radish
#

If you have appealed you need to wait

elder spire
#

How long is the wait?

dark radish
#

1-3 days

#

usually shorter tbh

eternal aurora
#

Yo i have 2 subscription for vip and i would like to cancel both of them, however when i do it and press cancel subscription it just does not work

sacred orbit
#

°---> rewipe EU MEDIUM!

dark radish
elder spire
#

I just opened the VIP service yesterday, and it has been replaced by Player Hacker today. I need you to solve this problem.

#

@worthy sparrow @smoky solstice @raven mist @violet dagger

#

Help me

dark radish
#

what do you need help with?

#

Your ban?

elder spire
#

I've been banned from using VPN, and now my teammates are waiting for me

dark radish
#

I've told you quite a bit now my friend, please wait for your appeal to be looked at

wary tundra
#

Why are there so many bans for stupid reasons? I got banned yesterday for having more then 3 people when we were a duo.

elder spire
#

How long will it take?

wary tundra
#

It’s 1-3 days

#

But idk why it takes so long

dark radish
#

usually its shorter then that

wary tundra
#

Shouldn’t be banned in the first place

keen saddle
#

Why eu main off

#

?

violet dagger
#

currently rewiping

real wolf
elder spire
#

@violet dagger

keen saddle
#

why

elder spire
#

help me

#
violet dagger
elder spire
#

help me vpn ban

agile fulcrum
#

unban link

#

unban link

dark radish
marble mantleBOT
#

Hey, @agile fulcrum

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

silk cipher
#

vpn ban help

agile fulcrum
#

Got VPN ban need help

dark radish
elder spire
#

I see what you mean, but I need access to the server right now. I took a day off to access the server.

agile fulcrum
#

Him cannot join this link

wanton barn
#

thx for ruining everything

#

half our team ended up in que now

eternal aurora
#

I have 2 subscriptions going and i want to cancel both but its not letting me can someone cancel on your end??

wanton barn
#

we were all on before

eternal aurora
#

@wanton barn cry more

wanton barn
#
  • the new map is half the size
#

GJ admins

eternal aurora
#

stop crying

dark radish
smoky hedge
#

yo does eu main expand more?

#

its 500 now i've seen 525+ before

#

10 queue 😐

faint sleet
#

Dear administrator, I am a Chinese player, I need to open the accelerator to open the game, request to unseal

smoky hedge
#

Translation: got vpn banned ^

faint sleet
#

yes

raven mist
#

sup? What happened

#

Whats your steam id @faint sleet

#

Sure, but if you wanna report an admin feel free to contact @balmy cypress or @real wolf 🙂

faint sleet
elder spire
#

Since the web appeal, now the efficiency is very slow

raven mist
#

should be good to go @faint sleet

elder spire
#
#

I was also banned by VPN for no reason.

violet dagger
#

@elder spire You're already unbanned

elder spire
#

@raven mist please help me

#

ok

raven mist
#

you are not banned

faint sleet
#

Thank you. I love you

elder spire
#

thank you i love you

raven mist
#

you can do /ticket ingame

#

what server are you in?

#

oh, rtg doesn't have a ticket system, pm me if you wanna report someone

elder spire
#

thanks admin!

raven mist
wary tundra
#

Next up, getting Russian man and Owner of large oil rig unbanned🥴

#

We didn’t even do anythigg he wrong either

near halo
#

who made your pdf @raven mist

raven mist
#

discord pic?

#

That would be the one and only @misty scroll ^^

silent holly
#

/vipissues

marble mantleBOT
#

Hey, @muted sonnet

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

near halo
#

When do you thing staff will get to my application

rotund fulcrum
#

Restock vip for eu medium plsss

rigid cosmos
#

Blatant cheater on us long

#

I made like 10 tickets

modern lion
# rigid cosmos Blatant cheater on us long

Spamming tickets won’t result in a faster response. Please don’t spam tickets as It really won’t do anything... An admin will investigate as soon as possible. Please continue to be patient.

rigid cosmos
#

Thank you.

modern lion
rigid cosmos
#

Any chance we can get our kits back?

near halo
#

Thx @modern lion

modern lion
rigid cosmos
#

even if It's recorded?

modern lion
#

Yea

rigid cosmos
#

Damn... Ok.

faint sleet
#

Dear administrator, I was killed by ban

rigid cosmos
#

Show us where his sleeping body???

marble mantleBOT
#

Hey, @faint sleet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

looking for vip pass eu medium

faint sleet
#

I'm a Chinese player. I need to turn on the accelerator to play trust. Request to be unsealed!

rotund fulcrum
#

restock vip on EU medium plsss

faint sleet
#

I was blocked by rustoria.co-us long server

raven mist
#

try again @faint sleet in 5 minutes

faint sleet
#

中国玩家真的好难

#

Chinese players are really hard

modern lion
# rigid cosmos Show us where his sleeping body???

Won’t happen wouldn’t be fair to other players who lost gear. Feel free to raid the said cheaters base after the fact if he is indeed caught and banned. However admins will give no information or items back or interfere with gameplay in any manner.

faint sleet
#

Dear administrator, I have appealed

raven mist
#

you're already unbanned sir

faint sleet
#

Thank you, I really love you!

karmic owl
#

So I didn't realize that US Vanilla Main vip payments were automatic

#

so I pad another

#

*so I paid another

#

does that mean I have 60 days now?

near halo
#

No

#

Your first payment of 30 days ran out so it renewed annother 30 days

keen lynx
#

Can anyone get me in contact with the owner? They said I need to talk to him for the ban I received

#

He also has me blocked

forest urchin
# karmic owl does that mean I have 60 days now?

there was an option to have auto renew on or off, if you got charged again by accident. then go into your account and turn it and message @balmy cypress your steam id and that you would like a refund for your second purchase

forest urchin
marble mantleBOT
#

Hey, @keen lynx

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
keen lynx
#

@forest urchin I already made an appeal it got declined and said I have to speak with owner because of what I did

near halo
#

You cannot re applie if you have ben devlined

forest urchin
keen lynx
#

I did he hasn’t responded for days

forest urchin
#

who did you dm

keen lynx
#

Riven

#

A day**

forest urchin
#

try dming shenzyy, sicario, or kawaii

keen lynx
#

Will do

#

Could you at them for me I’m on mobile and don’t have the overlay thing on the right

#

Oh I can just do that

forest urchin
#

@raven mist @violet dagger @somber ravine

#

^

keen lynx
#

Thanks

forest urchin
#

np

static beacon
#

when is the next update

neat pumice
trail eagle
#

1.5 hours passed, 2 people in front of me did not decrease. Could it be a bug?

trail eagle
#

the number of people behind me are changing

neat pumice
trail eagle
#

:(((((((((((

#

Thanks

echo stratus
#

whats up with the website

raven mist
#

Being looked at ^^ will be up again very soon

echo stratus
#

ah okay thank you ❤️

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

#

Hey, @warped mango

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

worldly pasture
#

is this where I create a ticket?

tough bane
echo stratus
#

roughly how long for the webite to be up?

worldly pasture
#

@tough bane I’m not reporting a cheater tho

#

I just logged on and all my points are gone from the shop

#

I had 119

rough raft
#

i know it says "monthly" but for US long it wipes on May 6th right because my friend thinks its not

dusty shale
#

im trying to get the discord kit by linking accounts and i did it all and still dont have the kit

#

its been like 2 weeks

rough raft
#

did u do /auth?

keen lynx
#

atleast your not perma banned from all servers for toxic behavior....

dusty shale
#

yes

rough raft
#

did u do it on a incognito tab?

dusty shale
#

nope

rough raft
#

unlink and relink

dusty shale
#

aright thanks

rough raft
#

np

keen lynx
#

i just wanna play rustoria servers

dusty shale
keen lynx
#

no really?

dusty shale
#

theres a reason why ur banned

keen lynx
#

perma banned for toxic behavior

#

seems too much

#

from ALL servers

half rock
#

Do shop points reset?

zealous kettle
half rock
#

Oh because it hasn’t wiped and my points got reset?

autumn cove
#

how do i create an arena in training server

rough raft
half rock
rough raft
#

i think its like every 1 week map wipes

#

or else u will have way too much points

half rock
rough raft
#

i mean if u have all 6 connected

#

then by 1 week ur gonna have over 200

mighty granite
#

why im muted for saying attack

#

twice

silent holly
marble mantleBOT
#

Hey, @mighty granite

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

mighty granite
#

/appeal

marble mantleBOT
#

Hey, @mighty granite

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

mighty granite
#

u want me to make a appeal?

#

for a mute?

silent holly
worldly pasture
#

So was there a point wipe? My points are gone I had 119 like 2 hours ago

open hornet
#

What are the rules on hotels and having many people living there xd

tardy cobalt
#

Hey, I got banned for scripting for no reason even though i have never installed something like hacks for rust or anything near that. I literally bought the game and joined my friend and I just got kicked and then banned for scripting. Could I maybe get an unban?

marble mantleBOT
#

Hey, @tardy cobalt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

quaint pawn
#

what time does zues wipe

near halo
#

@quaint pawn

near halo
#

What do I do when I wanna play my favorite rustoria server... but I’m grounded?

quaint pawn
#

thanks

#

how does one get un reaction muted

silent holly
main tinsel
#

when I try to log on it says im banned but when I try to appeal it says im not banned any help?

tepid oxide
#

do mods just like not get in support?

silent holly
late wind
#

when does US medium wipe?

silent holly
late wind
#

its from January 21st

near halo
#

@late wind

noble jolt
#

let me talk to this fucking chat moderator pussy

#

hes always talking shit

lucid pendant
sonic kestrel
#

how to create a tickect

harsh quarry
#

^

sonic kestrel
#

i just got banned on sum bull shit

exotic badge
#

Hey, I am "wuck my diggly sick"

#

why was I muted for 12 hours

harsh quarry
#

i just got banned for exceeding group limit while a nioce guy was giving me there tc and codes so i could move in

sonic kestrel
#

thats me

lilac nova
#

!ticket

marble mantleBOT
#

Hey, @lilac nova

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

sonic kestrel
#

/ticket

marble mantleBOT
#

Hey, @sonic kestrel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

harsh quarry
#

how am i supposed to make a ticket if im banned

lucid pendant
marble mantleBOT
#

Hey, @harsh quarry

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

sonic kestrel
#

!appeal

lilac nova
#

any admin?

raw lily
sonic kestrel
#

yes

lilac nova
#

just bought vip for my friend but

#

i think it failed

sonic kestrel
#

i got banned on bullshit for giving my base away

harsh quarry
#

It says i am not banned

#

after making a ban appeal

sonic kestrel
#

same

raw lily
lucid pendant
harsh quarry
#

like less than 5 minutes ago

misty carbon
#

nah more than 5

lucid pendant
#

wait 5 to 15 mins

lilac nova
#

it never showed up on my purchases history

sonic kestrel
#

still

raw lily
harsh quarry
#

brogster is it against the rules to give away your base? how is that exceeding group limit

sonic kestrel
#

how did i get banned for giving my base away

misty carbon
#

i did /rules

raw lily
#

/appeal @sonic kestrel

marble mantleBOT
#

Hey, @sonic kestrel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

lucid pendant
#

Maybe the purchase didn't go trough

misty carbon
#

i did

harsh quarry
#

syllith we can not appeal

lilac nova
#

but paypal charge my card

sonic kestrel
#

we cant appeal

misty carbon
#

we can no appeal

lucid pendant
marble mantleBOT
#

Hey, @lilac nova

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

lucid pendant
#

Message Luke

red quarry
#

hey where is eu main server located?

misty carbon
#

it just says this

#

YOUR APPEAL IS CURRENTLY UNDER REVIEW. PLEASE ALLOW UP TO 1-3 BUSINESS DAYS FOR IT TO BE PROCESSED. WE THANK YOU FOR YOUR PATIENCE.

IF YOU WISH TO RECEIVE UPDATES VIA DISCORD ON YOUR APPEAL, FEEL FREE TO LINK YOUR DISCORD OVER AT RUSTORIA.LINK.

lilac nova
#

ok thank you

lucid pendant
raw lily
#

You're appeal is submitted and you need to wait

misty carbon
#

brurrrh

#

how do i check when they respon d

sonic kestrel
#

we shouldnt be banned in the first place

harsh quarry
#

im gonna keep it real if i have to wait 1-3 days becuase someone was giving me there base thats some bs

misty carbon
#

fr

raw lily
#

They'll message you if your discord is linked, otherwise you can check back at the website and it will notify you

red quarry
#

Anyone knows where EU main server is located?

exotic badge
#

@lucid pendant May I ask why I was muted?

misty carbon
#

am i linked

#

idk

sonic kestrel
#

admin needs to actually do shit

exotic badge
#

I have no idea why

#

I

misty carbon
#

thats bull istg

harsh quarry
#

We were banned by staff crit

exotic badge
#

I need to talk to my group though team chat and I can't do that for a reason I dont even know

harsh quarry
#

we werent even in the same group so it was staff who banned us

misty carbon
#

ik

raw lily
#

They work very hard, but there are other people in line waiting for their tickets / appeals to be looked at as well

exotic badge
sonic kestrel
#

for sum dum shit

red quarry
#

@raw lily

raw lily
#

Yes?

lucid pendant
red quarry
#

@lucid pendant

lucid pendant
red quarry
#

NATTY — Today at 1:52 PM
Anyone knows where EU main server is located?

sonic kestrel
#

staff need to actually watch for teaming not giving loot away

exotic badge
#

So what can I do to get unmuted cause I need to type to them, they don't even know I was muted and I don't know why I am muted

sonic kestrel
#

and if im banned and my shit just decays cause this 1-3 day shit

harsh quarry
#

Sylith is it against the rules to give away your base?

raw lily
#

I mean, in all fairness, what does that look like to an admin thats investigating a ticket? It definitely could appear like teaming if you're freely giving out loot.

sonic kestrel
#

we were hoping off

#

dawg

harsh quarry
#

bro... they are logging off the server and going to play there own and gave me there loot

#

that is not teaming

misty carbon
#

istg

sonic kestrel
#

we were removing doors

raw lily
#

I understand, but there is rational behind their decisions. They could not have known that at the time of the ban

sonic kestrel
#

hows that teaming

harsh quarry
#

can they hear us?

misty carbon
#

teaming it says raiding allying and other bullshit

harsh quarry
#

because we were talking about it the whole time

misty carbon
#

i read the fucking rules

harsh quarry
#

i wished them luck on there 2x server

misty carbon
#

if i stay banned this is gonna be some bs

#

doesnt make sense

raw lily
#

If what you're saying is true, then I see no reason why you would not get unbanned. They're reasonable

misty carbon
#

well i hope i do

harsh quarry
#

we understand that man but the issue is we shouldnt have to wait 1-3 days for this shit

misty carbon
#

i read the rules /rules and then did it

red quarry
#

holy shit guys please can u just say where is eu server located for rustoria

misty carbon
#

bc i didnt want to get banned

#

but i got banned like wtf

red quarry
#

i get a zillion ping

sonic kestrel
#

i know but 1-3 day is def not reasonable for some that did nothing wrong

harsh quarry
#

thats pretty much just a tempban for nothing

misty carbon
#

fr

harsh quarry
#

abiding the rules gets you a tempban

exotic badge
#

I am not part of this but I do think their issue should get expedited because it was false.

harsh quarry
#

now im sitting here while my base could be getting rocketed into

#

as we speak

sonic kestrel
#

still 1-3 day is def not reasonable for some that did nothing wrong

#

and the note he has has our codes

raw lily
misty carbon
#

where what is located

harsh quarry
#

dude the ban for exceeding group limit is 3 days, and your telling me im supposed to wait 1-3 days for my appeal to be answered

#

when i abided by the rules

sonic kestrel
#

exactly admin need more evidence

harsh quarry
#

nah bro they need to unban us lmfao, he just manually banned us so he can manually unban us

#

like that is some bullshit

sonic kestrel
#

not just some 1 in a base changing codes and wishing us good luck on another server

#

@marble mantle

#

@raw lily

lilac nova
#

@raw lily hi, luke is not responding

misty carbon
#

teaming says no raid team/no allying but never said no base giveaway

sonic kestrel
#

thats a rustoria Admin for ya

misty carbon
#

fr

sonic kestrel
#

@raw lily @ivory pecan @proven crescent @minor aspen @wooden spindle

minor aspen
#

Yes?

harsh quarry
#

me xyz and crit were just banned for exceeding group limit, but in reality they were logging off the server to play a 2x and gave me there codes

#

we all made appeals if you could check them out please

sonic kestrel
#

this false ban sistuation is annoying and @raw lily clearly wont do anything

misty carbon
#

fr

#

how is this support channel when no one is giving us support to help us with this bs

sonic kestrel
#

facts

near halo
#

Does VIP stop at the force wipe? I bought 1 month last week and its gone now lol

sonic kestrel
#

idk

lilac nova
#

!vip

#

!vipissue

marble mantleBOT
#

Hey, @lilac nova

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

red quarry
royal kestrel
#

So my vip does not work, I have it active since 20-04

#

Why doesnt it work wtf?

deft sail
#

yo staff

#

fucking fix rustoria medium us map

sonic kestrel
#

but give it 1-3 business days and they will be with you

deft sail
#

bandit and outpost are never merged

#

and it makes the server shit

sonic kestrel
#

them false banning also

misty carbon
#

yep

minor aspen
latent elk
#

I bought vip for us main but it will not let me use it

misty carbon
#

they aint responding

weak raven
#

same

minor aspen
#

They will

minor aspen
#

give them time

sonic kestrel
#

admins are like mods they both dont respond

coarse mortar
#

I bought VIP support on US Main and still being queued. 😦

sonic kestrel
#

buh

#

bruh

#

and my base is gone then what

misty carbon
#

@somber ravine @unreal silo @balmy cypress @raven mist @violet dagger

#

help me out here

sonic kestrel
#

it wont be our fault

raven mist
#

Whatsup?

latent elk
#

where it the support?

sonic kestrel
#

exactly

near halo
#

VIP for Main isnt working

raven mist
#

Please message luke for vip issues @balmy cypress

coarse mortar
#

can I get a refund then?

sonic kestrel
#

can you unban'

#

us

misty carbon
#

i am trying to unban

harsh quarry
#

@raven mist could you check out me crit and xyz appeals please

sonic kestrel
#

straight false bna

raven mist
harsh quarry
#

we were false banned

misty carbon
#

we didi

harsh quarry
#

we all made appeals over 20 minutes ago

sonic kestrel
#

we did 30 min ago

raven mist
#

i'll take a look, stop spamming everyone please ^^

harsh quarry
#

apologies, but considering it was a false ban we were just trying to get support

misty carbon
#

weve been waiting for support for a long time

tiny lotus
#

i just purchased the monthly vip and i didnt get it

misty carbon
#

so thats why we have been spamming for admin

sonic kestrel
#

and considering its high pop and we get raided thats on the admins