#support
1 messages · Page 1408 of 1
"Up to 3 days" doesn't mean it takes 3 days.
@fossil igloo i'm not able to access the website bruh just give me the ban reason please and i'll be on my way
paid 45$ for your game give me a reason for the ban
just give him a minute of your time pls @fossil igloo
Can you solve my problem admin
<@&274971100184576010> any admins in chat
any admins besides @fossil igloo in chat
@fossil igloo i made the appeal
waiting for a response please
unless this was a set up so my base get raided
What does it say when you go to the website?
@near halo it said give us a reason why you think we should reverse the ban
You have to fill that section out.
@near halo yeah i did, they just banned me for no reason the ban message said :go play somewhere else
Bans do not happen without reason. As long as you put in an appeal an admin will look into it as soon as they can. Appeals can take up to 1-3 days so please be patient in the mean time!
@near halo 1-3 business days broooooo we have beef to settle befor the wipe
like we're fighting the koreans all wipe now when we getting ready to foundation wipe them i get banned and i have all the BPs
You are just going to have to wait for a response. They can take up to 1-3 days. If you are verified you will get a dm when your appeal was responded too. If not you will get a response on the website
Should be good to.connect again @sharp cloud next time just make a ban appeal and it would have been solved already.
@raven mist you see dat?
?
the video i posted
!ticket
Hey, @frozen igloo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
cheater on US 10x i submitted a ticket in game could some1 look at it? the ticket id is 51
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
!ticket
Hey, @plucky mulch
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
@plucky mulch Please never call out possible cheater or rulebreakers ingame or here in discord. Thank you
I was just kickbanned. How long does this last and idk how I got kickbanned for group limit when I only had 2 other ppl in my clan and group
?banappeal
Hey, @nova sand
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
What a way to get new players...
If you make a ban appeal we can look into the situation!
👍
YO CAN I DM ABOUT PLAYER REPORT
/ticket @sly kernel
Hey, @sly kernel
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Hey, @sly kernel
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
We only support the ingame ticket system.
ok thats a shame
@sly kernel dm me
If it’s you first time it’s only for the rest of that server wipe
load onto the server you purchased and see if you still have perms
Hi! You can see an overview of your payment history at https://donate.rustoria.co/account.php VIP will not automatically renew itself unless you have chosen a subscription as the payment method, you can see your subscription history in the same overview. 🙂
@neat pumice thanks, alrdy figured it out myself but thanks
No problem, sorry for the delayed reply, glad you got your answer, have a great day! 😁
i need an admin for rustoria us main
Could I be of assistance?
i need to report hacker
?report
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
how do u see when a server wipes
zeus
if u know
i got it from server description its thursday sorry
Next time you can check #oldserverinfo as well
ok im very sorry
No need to apologise, it's all good
How i can get a refund?
Please message @balmy cypress if you have questions about refunds on kits.
been more than 2 months can i appeal my ban in base invaders
?appeal
Hey, @vernal bramble
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Rustoria 10x no bps guy called NIZXT. is an obvious hacker his steam id is 76561199086889899 can we get rid of him ?
Please report him using the /ticket command in-game.
i reported with f7 cause he was so obv
and he already got banned

/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
when wipe on Eu Main?
I can't do the follow youtube channel thing because google blocks rustoria due to it attempting to access sensitive info
?youtubelink
Hey, @cerulean notch
Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.
Just curious how come when yall will ban a fill group if one of them is cheating and they are in the us
But let's say another group in china of 80 fucking people cheats
does that mean i still get the loyal kit if i boost discord
And only one gets banned yall wont ban the rest ?
Please enlighten me just generally curious
if a hacker is found in a group, the rest will be banned for association
Well see the thing is
One admin keeps banning one person in a group on rustoria us long
And keeps telling us he wont ban the rest of the group
Who is this admin?
And is more worried about being called a cunt
Than banning
I'll get the name
One sec
I'm getting the name of the admin and so far in the past week only one person in this group has been banned for association the rest are still there
I sent you the names of people banned and some not banned
?boost
Hey, @cerulean notch
By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4
im talking about loyal kit isnt that different
You don't need to boost in order to get the kit loyal, just follow everything other than YouTube and server boosting
No worries
ill boost anyway
Appreciate it 
/appeal
Hey, @gusty estuary
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
is it true that the staff that puts any penalty on my account, only he or she can lift it?
correct
Im presuming that they keep a note/record that you were banned and for what reason
/auth
Hey, @subtle fossil
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
its been 3 days on my appeal and no response?
i made an appeal didnt get a response but unbanned
shits brazy
no still banned
Check the website, what does it say on there?
do /ticket ingame to report
Hey, @heady flame
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
admins i wanna ban appeal
Hey, @heady flame
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
hello i was buying vip for my friend and bought it for my self on accident
Hey, @near halo
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Drop him a dm, he'll be able to answer any VIP transfer questions 🙂
What command do you need to add a link to a ticket?
I believe it will let you right click and paste the link in there
Ok ty
You're welcome 🙂
when dose medium wipe?
Can an admin pm me please
What is your issue, may I can help.
Can an admin pm me too?
What is your issue, may I can help.
Admins do not typically take evidence that way. You must submit a ticket
/ticket @carmine obsidian
Hey, @carmine obsidian
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
You can post your clip there and it will be sent to an admin for review
ok
Hey, @wary totem
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
how to see my kills deaths in game
We dont have that feature ingame.
Visit the website and check the leaderboard.
link ?
thanks
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @wary sage
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
I lagged out at outpost and I died I think but it doesn’t say that I died and my loot isn’t there
Admin's do not interfere with gameplay, sorry.
?
Do /auth ingame
/ticket
Hey, @heady ravine
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Need Some help it says i am banned for scripting but i dont even know what that means
Can any admin help me with this
Hi there, if you're banned, for whatever reason, and think the ban was unjust, then you should submit a ban appeal 🙂
Hey, @heady ravine
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!donate
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
ty
Happy to help 🙂
My appeal got denied for something around a year ago for a ban for toxic behavior, I got perma banned for it and need help please
i still cant get /kit discord
/ticket
Hey, @muted oracle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
I need help to remove my old account linked to this discord
hello
this kids calling out cheaters in game chat
i have proof\
its [fard] boobz
and why is this something that should be super important
u can get banned for it
Dosent the server have automated mute system is some words areused
/ticket
Hey, @signal nymph
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
if your ban appeal was denied you are permanently banned
/ticket
Hey, @ripe pumice
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
US No BP's 5x solo/duo/trio four man is attacking us
please admin
bruh
they about to get in
a 5 man
Please make a report using the /ticket command in-game.
i just got banned with my friend because we had a trio already and we were just helping my friend out because he is new
yall tryna unban me and my friend
!appeal
Hey, @heady fox
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
I'm afraid the only way to buy VIP is using https://donate.rustoria.co/
Are u 100% sure?
yes
you could sell the skins and then use the money from the skins to buy vip
/ticket
Hey, @crisp acorn
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
the scientists are acting up in small oil
facts can some1 help
^^^
What server?
upload them to a link, then create a ticket in game to send it to our admins
aight
just got banned for teaming mid fight in 5x no bps?? we werent teaming
t it wont let me enter recoil training it just teleports me back to spawn Im vip and its not full either
!banappeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
it was mid fight we were about to get a ton of boom and fucking kits and then we're just all banned
god
^
Hey, how long have you been VIP?
Not sure a while tho
You have to create a ban appeal still. Im sorry
how long does it take
because im boutta lose an amazing start because i was false banned
Ok, can you restart your game and double check that it is the right server
It cant take 1-3 business
So, just to double check, what server are you on
RTG EU
i sent my ban app
Ok so on RTG EU, you have an active vip subscription and you are trying to go to recoil training and its full and it wont let you in?
@wary tundra Sorry 1 sec
can a headmod please review my ban? me and my friedn put in 24+hours this wipe and just got banned for no reason
An admin has to review your ban, assuming you made a ban appeal?
yes, I did.
You will have to wait for an admin to take a look at it then
@wary tundra im waiting for mine too bro its a whole line up
they say 1-3 business days
I ashould be firsrt
english
HI
How can I help you @near halo
just wanted to say hi
Ok, use #general for non support related stuff
yes sure
is the wipe on us main tomorrow bps wipe?
Thur @ 3PM EST
Blueprint wipe: Force Wipe
Blueprints go on force wipe
how big is the Q for EU medium on wipe day.... is it insanely long?
Sometimes it is, sometimes it is not, just join it and take a place in line 🙂
Bull river, Can i speak to you privately?
jakee suck a nut
🥜
if you do not have a question for support please go to the appropriate channel
stfu ur not even a admin
Lmao
if you do not have a question for support please go to the appropriate channel
dont use this for jokes, thanks
if you want help. i would suggest you to stop.
u stop 🥜
hey when i do /s, why does it say i dont have steam linked, but i do
how long ago did you link your steam?
Type /auth in game
no
this isnt for joking take it to general or dms, thanks
/ticket
Hey, @opaque sequoia
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Could potentially be an error and might need time to load. If you type /auth in game It usually works. Happens to me here and there even when I’ve been linked for 2 years. Sometimes just needs to load!
Appreciate you being patient I’m sure it’ll work soon.
do you guys ban stream snipers ?
Is there a way to get unbanned because of using GeForce now? I was banned early last year for using it and it was labeled “hacking”
How will staff reach out to me with my staff application.
I've been banned from [NA] Revival Aim Train | Targets | AimBots |Sprays for about 3 months for scripting. I never scripted on any server, so is there anyway to get unbanned?
?appeal
Hey, @cerulean sandal
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
you will get a dm from an admin with a result of your application
Ok thx
if you have submitted a ticket, wait until an admin looks at it
?appeal
Hey, @upbeat lark
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Thanks
do /rules or /info ingame
np bro
1-2 business days 🥲
1-3
does rustoria renew vip?
Any admins around?
just from a clip we cant tell if the person has aimbot or not
ive seen people do that before, ive even done it myself the only thing that looks sus to me is he running around the corner shooting you but who knows make a ticket in game
what do u need
whats up zenos
yes but im just helping
ive made a ticket in game and he toggles on and off but they said they didn't think he was cheating
oh well i guess
if they said he isnt cheating in a ticket then he probably isnt cheating
!rules
i want server rules
do u ban stream snipers
screaming N WORD
?
recorded.
we dont monitor voice chat
I have it recorded 🙂
do u ban stream snipers?
wouldnt suggest it but yeah we dont monitor voice chat
@forest urchin im asking you btw
do /rules in game
or /info
ehhh im honestly not sure youd have to ask an admin
Welp youtube it is xD
?
Be a funny clip for utube 🙂
Like
You play 10x at 4am xD
does that picture prove it ?
ty and nps ❤️
/ticket
Hey, @twin bramble
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
@lunar iron Best person to talk to about VIP is always @balmy cypress honestly but what's up?
hi @spare widget just donated for me and my friend to the wrong server can it be fixed?
Yes, it can most likely but you'll probably need to wait a little bit honestly for the right person to swap it, assuming it's not sold out on the server you had intended to buy it for
no is now I'll wait thats fine im glad it can be fixed
so who's the right person and what details do u guys need?
if i buy wipe pas today will it last for tommorow?
i mean for the swap
it lasts for 24 hours
hello @spare widget
i think i will just buy again and ask for a refund on the old ones
i mean the wrong ones
can someone accept my support call ive been waiting for a while
!steamid
Hey, @fast geyser
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561198215392531
@fast geyser Can you join Waiting for Support again please?
i have a thing
!appeal
Hey, @native vortex
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Yes, the map comes out for vips the day before wipe I think
@random sand @balmy cypress
ok
Is there any Chinese?
Dear administrator, I'm a Chinese player. I need to turn on the accelerator to play trust. I didn't use any illegal operation. I was ban by the rustoria.co-us long server for no reason. I asked the administrator to lift the ban. thank you!
thank you
ID of my Steam account URL:76561198103948812
My English is not very good, please forgive me
All good, when visiting the website it will get your steamid once you login. You just need to follow the steps on there.
Did you put in an appeal in on our website?
Check the website to see what it says on there. https://bans.rustoria.co/
Try loading into a server to see if you are still banned. If you are submit another appeal
ok
whenss force wipe
First thursday of every month. Next one is May 6th
Check out #oldserverinfo for group limits and other relevant information regarding each server.
Hello
I was banned from rustoria us main just now apparently for ddos threats
but i never said anything like that once
what am i supposed to do this is my only server i play on
will there be more vip passes in stock for medium for just the wipe?
Is us long wiping today or next Thursday?
You will need to submit a ban appeal if you feel the ban was unjust. Please follow the instructions below.
Hey, @muted moon
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
You will receive a response at the same link you used to submit the appeal. It can take between 1 and 3 working days for the admins to respond. Sit tight! 🙂
Hey, @near halo
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php
Do you have any further questions about this? Please ask in #support and we will be able to assist you!
Next week 🙂
thanks mono
My pleasure 🙂
Ok thank u
I cannot join Rusttoria.co-US Main
do you guys ban stream snipers ?
I would say as a chatmod: No we dont. It's not nice, but it is part of being a streamer.
hello
Hey there Creeper
Scambots
mm
Should be banned already
okee ty
Just block and ignore them
<@&274971100184576010> I have a ban in the base invaders discord, but I did not participate there and do not have bans on the Rustoria servers, please help me with solving the problem my discord milt信信和和#413
ive joined discord and steam but /kit steam and /kit discord are still not working, guys what am i doing wrong? ty
Hey Ace, you did /auth ingame?
no but i will, cheers
Do me a favour if steam is not working leave the steamgroup and rejoin via https://rustoria.link/ . For discord make sure you got the correct steamid64 connected.
Hello
I'have a problema
bought a vip for the main EU and didn't get it ..
and he deducted the money
anyone help me :?
Hey, @winter jasper
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
how do i contact luke ?
If you do have a vip related issue please contact @balmy cypress and message him with your issue and your steam64id.
Yeah I already got in contact with our staff, not sure there.
I wrote to sicario but he doesn't respond
ok thx
I have gotten 2 of your friends that made tickets
and i already explained it to them
Due to discord banning ip by default (nothing we can do. That's just how discord ban works) you are banned from Base Invaders because there is an account that has been banned in base invaders discord that is shared with you.
🙂 There you go
is there anything I can do about it?
Unless you give me your other discord account name then unfortunately not.
do I have to register a new account in discord?
That won't solve anything
you have an account that is banned
until i know why you will not be able to join base invaders discord
I do not know why I am in the bath, I have never used anything forbidden, I have not spammed
I'm sorry if I'm inconveniencing you, I'm Russian and I don't understand everything correctly. please explain again what I have to give you to be unbanned
Ok. You or someone near you have another discord account that is banned from the Base Invaders discord server. Because of discord default ban options that is ip ban (nothing we can do about it, as that is discord defaul ban settings) and has banned your current account is also banned from base invaders. I need to know the name of the other account so i can look into the ban and possibly consider unbanning you.
Discord authentication does not work, it keeps saying I need to be logged in into steam for it to work but I am
Try clearing cache or try in a different browser
/ticket
Hey, @severe bramble
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
worked thanks
Anyone from mods can you help i got banned for hacking like no joke im not hacking i have 30hr in rust and got banned for hacking you denied my apiel
Since your appeal is denied, your ban will not be negociable.
Could 3x EU server maby wipe today instead of tommorow?because people has public holiday on friday which means that people has time to play after work/school
How long does it take for a ticket to be reviewed?
?appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Ban appeals take 1-3 days to be looked at.
how can i report a scripter ?
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
@raw lily 76561198369283872 is vpn ban check
@haughty harbor vpn ban help 76561198369283872
?appeal
Hey, @mystic lagoon
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@haughty harbor yes
just appeal
just create your appeal. An admin will take a look at it then.
We need support.
Im not an admin but I might be able to assist you, whats up?
We were told by a mod that we would be unbanned for this wipe but we aren't.
Did you appeal your ban?
All of us appealed, we provided evidence and it said our ban would last 6 days.
yes
and your still banned?
It has been 6 days, half of us have bought VIP in preparation for this wipe but half of us are still banned.
Yes.
You will probably need to DM an admin since I cant do much about the ban
I talked about this situation in detail with an admin and he said we would be fine.
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
ummmm
Can you recommend me a good admin to talk to that is active right now? @dark radish
there really shooting far
I mean any of them really
get a clip if possible and make a ticket
I need a caretaker.
PigKing, if you appealed, you need to wait for an admin to look at it.
why tf is there bandit not t3 radtowns on eu medium
I need to access the server
If you have appealed you need to wait
How long is the wait?
Yo i have 2 subscription for vip and i would like to cancel both of them, however when i do it and press cancel subscription it just does not work
°---> rewipe EU MEDIUM!
I just opened the VIP service yesterday, and it has been replaced by Player Hacker today. I need you to solve this problem.
@worthy sparrow @smoky solstice @raven mist @violet dagger
Help me
I've been banned from using VPN, and now my teammates are waiting for me
I've told you quite a bit now my friend, please wait for your appeal to be looked at
Why are there so many bans for stupid reasons? I got banned yesterday for having more then 3 people when we were a duo.
How long will it take?
usually its shorter then that
Shouldn’t be banned in the first place
currently rewiping
@violet dagger
why
help me
你看你🐎呢????????????快点击查看更多信息 ↓↓ ↓↓ ↓↓ ↓↓ ↓↓ ↓↓ ːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ː ːSNF2ːːwboxːːSNF2ːːSNF2ːːSNF2ːːwboxːːSNF2ːːSNF2ːːSNF2ːːwboxːːSNF2ːːwboxːːSNF2ːːSNF2ːːSNF2ːːwboxːːwboxːːwboxːːwboxːːwboxːːSNF2ːːSNF2ːː...
help me vpn ban
You've been told what to do, please stop trying to spam the channel
Hey, @agile fulcrum
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
vpn ban help
Got VPN ban need help
Click this and appeal https://bans.rustoria.co/
I see what you mean, but I need access to the server right now. I took a day off to access the server.
Him cannot join this link
I have 2 subscriptions going and i want to cancel both but its not letting me can someone cancel on your end??
we were all on before
@wanton barn cry more
stop crying
If you cant cancel on the website, try messaging @balmy cypress about your issue (Include STEAMID)
Dear administrator, I am a Chinese player, I need to open the accelerator to open the game, request to unseal
Translation: got vpn banned ^
yes
sup? What happened
Whats your steam id @faint sleet
Sure, but if you wanna report an admin feel free to contact @balmy cypress or @real wolf 🙂
Since the web appeal, now the efficiency is very slow
should be good to go @faint sleet
你看你🐎呢????????????快点击查看更多信息 ↓↓ ↓↓ ↓↓ ↓↓ ↓↓ ↓↓ ːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ːːSNF2ː ːSNF2ːːwboxːːSNF2ːːSNF2ːːSNF2ːːwboxːːSNF2ːːSNF2ːːSNF2ːːwboxːːSNF2ːːwboxːːSNF2ːːSNF2ːːSNF2ːːwboxːːwboxːːwboxːːwboxːːwboxːːSNF2ːːSNF2ːː...
I was also banned by VPN for no reason.
@elder spire You're already unbanned
you are not banned
Thank you. I love you
thank you i love you
you can do /ticket ingame
what server are you in?
oh, rtg doesn't have a ticket system, pm me if you wanna report someone
thanks admin!

Next up, getting Russian man and Owner of large oil rig unbanned🥴
We didn’t even do anythigg he wrong either
who made your pdf @raven mist
/vipissues
Hey, @muted sonnet
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
When do you thing staff will get to my application
Restock vip for eu medium plsss
Spamming tickets won’t result in a faster response. Please don’t spam tickets as It really won’t do anything... An admin will investigate as soon as possible. Please continue to be patient.
Thank you.
If you applied for staff you will receive a dm shortly I believe. Usually around 48-72 hours but depending on how many applications come in and how busy they’re.
Any chance we can get our kits back?
Thx @modern lion
No shot that’s happening admins don’t interfere with gameplay
even if It's recorded?
Yea
Damn... Ok.
Dear administrator, I was killed by ban
Show us where his sleeping body???
Hey, @faint sleet
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
looking for vip pass eu medium
I'm a Chinese player. I need to turn on the accelerator to play trust. Request to be unsealed!
restock vip on EU medium plsss
I was blocked by rustoria.co-us long server
try again @faint sleet in 5 minutes
Won’t happen wouldn’t be fair to other players who lost gear. Feel free to raid the said cheaters base after the fact if he is indeed caught and banned. However admins will give no information or items back or interfere with gameplay in any manner.
Dear administrator, I have appealed
you're already unbanned sir
Thank you, I really love you!
So I didn't realize that US Vanilla Main vip payments were automatic
so I pad another
*so I paid another
does that mean I have 60 days now?
Can anyone get me in contact with the owner? They said I need to talk to him for the ban I received
He also has me blocked
there was an option to have auto renew on or off, if you got charged again by accident. then go into your account and turn it and message @balmy cypress your steam id and that you would like a refund for your second purchase
you need to make a ban appeal
/appeal
Hey, @keen lynx
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
That says smtig
@forest urchin I already made an appeal it got declined and said I have to speak with owner because of what I did
You cannot re applie if you have ben devlined
if it got declined then its final, if it says contact an owner then dm one of our admins privately
I did he hasn’t responded for days
who did you dm
try dming shenzyy, sicario, or kawaii
Will do
Could you at them for me I’m on mobile and don’t have the overlay thing on the right
Oh I can just do that
Thanks
np
when is the next update
Thursday next week 🙂
1.5 hours passed, 2 people in front of me did not decrease. Could it be a bug?
ur game frozzen
the number of people behind me are changing
Only VIP players will be able to get past the queue as long as the server is over its max population, this is why the queue in front of you is not moving, but the queue behind you is 🙂
whats up with the website
Being looked at ^^ will be up again very soon
ah okay thank you ❤️
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Hey, @warped mango
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
is this where I create a ticket?
Yes, please go ingame open the global chat and do /ticket add...
roughly how long for the webite to be up?
@tough bane I’m not reporting a cheater tho
I just logged on and all my points are gone from the shop
I had 119
i know it says "monthly" but for US long it wipes on May 6th right because my friend thinks its not
im trying to get the discord kit by linking accounts and i did it all and still dont have the kit
its been like 2 weeks
did u do /auth?
atleast your not perma banned from all servers for toxic behavior....
yes
did u do it on a incognito tab?
nope
unlink and relink
aright thanks
np
i just wanna play rustoria servers
if ur banned ur banned
no really?
theres a reason why ur banned
Do shop points reset?
Every force wipe
Oh because it hasn’t wiped and my points got reset?
how do i create an arena in training server
next force wipe is May 6th
Yeah I know but shop points got reset
Oh ok I had like 46
?
/appeal
Hey, @mighty granite
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
/appeal
Hey, @mighty granite
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
dont complain about a mute if you dont want it gone
So was there a point wipe? My points are gone I had 119 like 2 hours ago
What are the rules on hotels and having many people living there xd
Hey, I got banned for scripting for no reason even though i have never installed something like hacks for rust or anything near that. I literally bought the game and joined my friend and I just got kicked and then banned for scripting. Could I maybe get an unban?
Hey, @tardy cobalt
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
what time does zues wipe
So for US that would be 3pm eat or 12pm pst
What do I do when I wanna play my favorite rustoria server... but I’m grounded?
im pretty sure, force wipe is next week so it doesnt really matter anyways
when I try to log on it says im banned but when I try to appeal it says im not banned any help?
do mods just like not get in support?
how long ago did you get banned
when does US medium wipe?
its from January 21st
how to create a tickect
^
i just got banned on sum bull shit
i just got banned for exceeding group limit while a nioce guy was giving me there tc and codes so i could move in
thats me
!ticket
Hey, @lilac nova
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @sonic kestrel
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
how am i supposed to make a ticket if im banned
!appeal
Hey, @harsh quarry
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!appeal
any admin?
Can I help you with anything?
yes
i got banned on bullshit for giving my base away
same
How long ago were you banned?
When were you banned?
like less than 5 minutes ago
nah more than 5
wait 5 to 15 mins
it never showed up on my purchases history
still
You'll need to make an appeal and an admin will look at it
brogster is it against the rules to give away your base? how is that exceeding group limit
how did i get banned for giving my base away
i did /rules
/appeal @sonic kestrel
Hey, @sonic kestrel
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Maybe the purchase didn't go trough
i did
syllith we can not appeal
but paypal charge my card
we cant appeal
we can no appeal
!vipissues
Hey, @lilac nova
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Message Luke
hey where is eu main server located?
it just says this
YOUR APPEAL IS CURRENTLY UNDER REVIEW. PLEASE ALLOW UP TO 1-3 BUSINESS DAYS FOR IT TO BE PROCESSED. WE THANK YOU FOR YOUR PATIENCE.
IF YOU WISH TO RECEIVE UPDATES VIA DISCORD ON YOUR APPEAL, FEEL FREE TO LINK YOUR DISCORD OVER AT RUSTORIA.LINK.
ok thank you
Then you need to wait 1-3 days
You're appeal is submitted and you need to wait
we shouldnt be banned in the first place
im gonna keep it real if i have to wait 1-3 days becuase someone was giving me there base thats some bs
fr
They'll message you if your discord is linked, otherwise you can check back at the website and it will notify you
Anyone knows where EU main server is located?
@lucid pendant May I ask why I was muted?
admin needs to actually do shit
thats bull istg
We were banned by staff crit
I need to talk to my group though team chat and I can't do that for a reason I dont even know
we werent even in the same group so it was staff who banned us
ik
They work very hard, but there are other people in line waiting for their tickets / appeals to be looked at as well

for sum dum shit
@raw lily
Yes?
Im not sure.
@lucid pendant
yes
NATTY — Today at 1:52 PM
Anyone knows where EU main server is located?
staff need to actually watch for teaming not giving loot away
So what can I do to get unmuted cause I need to type to them, they don't even know I was muted and I don't know why I am muted
and if im banned and my shit just decays cause this 1-3 day shit
Sylith is it against the rules to give away your base?
I mean, in all fairness, what does that look like to an admin thats investigating a ticket? It definitely could appear like teaming if you're freely giving out loot.
bro... they are logging off the server and going to play there own and gave me there loot
that is not teaming
istg
we were removing doors
I understand, but there is rational behind their decisions. They could not have known that at the time of the ban
hows that teaming
can they hear us?
teaming it says raiding allying and other bullshit
because we were talking about it the whole time
i read the fucking rules
i wished them luck on there 2x server
If what you're saying is true, then I see no reason why you would not get unbanned. They're reasonable
well i hope i do
we understand that man but the issue is we shouldnt have to wait 1-3 days for this shit
i read the rules /rules and then did it
holy shit guys please can u just say where is eu server located for rustoria
i get a zillion ping
i know but 1-3 day is def not reasonable for some that did nothing wrong
thats pretty much just a tempban for nothing
fr
abiding the rules gets you a tempban
I am not part of this but I do think their issue should get expedited because it was false.
still 1-3 day is def not reasonable for some that did nothing wrong
and the note he has has our codes
Sorry, but what do you mean where its located?
where what is located
dude the ban for exceeding group limit is 3 days, and your telling me im supposed to wait 1-3 days for my appeal to be answered
when i abided by the rules
exactly admin need more evidence
nah bro they need to unban us lmfao, he just manually banned us so he can manually unban us
like that is some bullshit
not just some 1 in a base changing codes and wishing us good luck on another server
@marble mantle
@raw lily
@raw lily hi, luke is not responding
teaming says no raid team/no allying but never said no base giveaway
thats a rustoria Admin for ya
fr
@raw lily @ivory pecan @proven crescent @minor aspen @wooden spindle
Yes?
me xyz and crit were just banned for exceeding group limit, but in reality they were logging off the server to play a 2x and gave me there codes
we all made appeals if you could check them out please
this false ban sistuation is annoying and @raw lily clearly wont do anything
fr
how is this support channel when no one is giving us support to help us with this bs
facts
Does VIP stop at the force wipe? I bought 1 month last week and its gone now lol
idk
Hey, @lilac nova
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
like? UK, romania idk
but give it 1-3 business days and they will be with you
them false banning also
U should conntact admins not chat mods 🙂
I bought vip for us main but it will not let me use it
they aint responding
same
They will
give them time
admins are like mods they both dont respond
I bought VIP support on US Main and still being queued. 😦
@somber ravine @unreal silo @balmy cypress @raven mist @violet dagger
help me out here
it wont be our fault
Whatsup?
where it the support?
exactly
VIP for Main isnt working
Please message luke for vip issues @balmy cypress
can I get a refund then?
i am trying to unban
@raven mist could you check out me crit and xyz appeals please
straight false bna
make an appeal on bans.rustoria.ca and i"ll take a look at it asap 🙂
we were false banned
we didi
we all made appeals over 20 minutes ago
we did 30 min ago
i'll take a look, stop spamming everyone please ^^
apologies, but considering it was a false ban we were just trying to get support
weve been waiting for support for a long time
i just purchased the monthly vip and i didnt get it
so thats why we have been spamming for admin
and considering its high pop and we get raided thats on the admins


