#support
1 messages · Page 1402 of 1
If you want to appeal on your ban please go ahead and visit https://bans.rustoria.co. This may take a while because all admins do this as volunteers and have got a real-life aswell.
will do thanks nuclear
@shrewd aspen if you see someone spamming like this in chat pls go ahead and do a /ticket ingame and an admin will have a look at it
well the admin can see chat
Well there is not always a staff member on the server. By doing a /ticket ingame the admin team will be notified and will take care of your ticket
can i submit a ticket theres a hacker on eu long
Please do, /ticket in game 🙂
sweet ty
@sweet nexus f
fr tho
Is there any Wipe Vip for Us medium?
Yes, although I don't think there are any slots in stock 😦 https://donate.rustoria.co/
And it's not wipe based, it's for 30 days 🙂
(unless you meant bp wipe)
Do you have any plans to release it next month?
Hey, @azure trench
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php
Do you have any further questions about this? Please ask in #support and we will be able to assist you!
It's pretty random, depending on when people have their VIP expire 🙂
some admin open for dms
What do you need help with?
i did ut 30m ago still no reply
Please be patient, the admins will get around to it asap 🙂
Currently there is only a wipe pass for the Main server
\
<@&274971100184576010> im trying to create tunnel ip using amazon web service and its not allowing me to create it
can u guys help me with it?
<@&274971100184576010> Ticket 302
76561199132574433 player have 5.1 hours playing with cheats if you need i can send you video https://youtu.be/p-oBN_86Kd0
hey dudes - i got banned for playing with a hacker - i was only teamed with him for the first time yesterday & I had no idea he was hacking - he's not a friend of mine or anything
how do i appeal or whatever
/appeal
Hey, @hasty igloo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
thanks
no problem
help
with what
with switching vip
luke said when it get in stock i could and i just crashed and its in stock now and hes offline so im just seeing if there is any1 else i can dm
nice
Luke is the only person that can help with VIP related issues.
sorry i had to go afk for a second so
okay
If you want to transfer your VIP please get in touch with @balmy cypress. Message him your request and your steamid via direct message. Please stay patient and wait for a response. He will message you asap.
is he us or eu ??
i believe is he us dont quote me on it i may be wrong
Luke is EU
yeah thank you i thought i was wrong there anyway
okay
@near halo how you doing sir?
Can someone help me, rustoria website won’t let me cancel my subscription!
!cancel
Hey, @nocturne sail
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
Done it like That ? @nocturne sail
Ok do me a favor and message @balmy cypress regarding this issue and mention your steamID/steamprofile. He will be able to help you out Sir
I messaged him days ago. No response
And medium just tripped again today, I don’t want it. And I feel like I am being stolen from now.
Sorry for the delay, will reply to you now!
@balmy cypress Can you help me man
I got a temp ban for some reason, and when I logged back on trio5x I got instantly permabanned for "Hacking" ❓
@west osprey Hello darling
You'll need to submit a ban appeal 🙂
Hey, @jagged zenith
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Does the wipe pass (5 day one) auto renew?
The auto renewal depends on which payment method you chose, it wouldn't be worth having auto renewal anyway, considering that it's 5 dollars for 5 days or 11 dollars for 30. Log in to https://donate.rustoria.co/account.php and check the subscriptions bar 🙂
Hello
hey i need help can i talk with admin>
Not an admin but how can I help
can we talk on discord?
like dm or voice?
BRO THIS FUCKING GROUP ON NA MAIN LIVING H6 IS CHEATIN
THERE ASS OFF
LEGIT NOT JUST 1
If you'd like to report someone please go ingame and use the global chat with the command /ticket. Thanks for letting us know.
SO IM BEGGING
BRO I HAVE
we legit just roamed at there base
they are just on somthing
Then please do us the favour and report them. Please do not call them out at any point and be patient after you did the report. If you have create a yt video or streamable of the suspicious action.
i cant report them
they have name spoof
and i look for profile doesnt show up
legit only got 1
his name is arthur
What is the max group size in Zeus 5x
Check out #oldserverinfo
Just visit the website again: https://bans.rustoria.co
No it will say there if you already appealed. If it does not say like then you did not so far 😦
my buddy sent in an appeal a week ago, if they dont respond does that mean they are rejecting it?
stud press the arrow
They will always respond there.
it should say appeal under review
Thank you 🙂
Nuclear was mine rejected or just didnt go through?
Did you already check your appeal status?
No, I Dm him telling him to check.
So it probably didnt go through
Yeah thats correct stud
so it was rejected or just didnt go through?
Have you tried connecting to the server to see if you’re unbanned @livid heart ?
no i havent
aight
why am i in a queue when i got disconnectet in rustoria eu medium ? is that a bug or is it just like it.
So does anyone know how member cycling works? If i have 10 people who wanna play with me, can i kick one thats offline and invite new member?
What was the message for when you got disconnected?
You just can not reinvite people
If youd like to come voice I will explain it to you there 🙂
I got banned for member cycling and I did not know that even exists
Yeah, not a bug, just your game crashing.
Ok im in chit chats
Unfortunately you will have to wait in queue again as soon as you disconnect
but my stuff will be gone cause outpost will kill me
Unfortunately I believe so
Yeah, we can't do anything about that.
well then rip m39
Sad to hear but I believe you will get plenty more

outpost will kill me after 30 mins cause i am sleeping right
Correct.
I believe earlier but yes
ok can the players loot me after i got killed ?
Nope
so the stuff is safe there ?
Still a safezone. If you die to outpost your loot will despawn immediately I believe
Yo, any admin that could dm me got some questions due to a donation problem
Message @balmy cypress
aight cheers
yo could a admin dm me rq gotta talk about something
May I ask what it’s about ?
/varivaied
Hey, @gleaming blade
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
what does error this service account is already linked to a user mean
can i unlink something or idk
it happesn when i try to link my discord
You are able to unlink
how and what to i have to unlink from where
Hey, @dark radish
To unlink your accounts, follow the steps below:
https://files.rustoria.co/s4k9G8qGZ5dQKnbSNnBqeEmQUAUy44PZ.mp4
hm
is it maybe because i have it linked with another steam?
maybe, ill make a ticket for you
an admin will check it soon then
okay
why is there no launch site on 10x eu this wipe
how do u appeal ban
how do i connect the discord to my rust account to be verified
!appeal
Hey, @left plaza
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!verify
Hey, @coral summit
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
If you'd like to report someone please go ingame and use the global chat with the command /ticket. Thanks for letting us know.
@quiet shore
yo can i get an apeal
!banappeal
Hey, @warm flume
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Champs will need to make his own ban appeal at https://bans.rustoria.co/ 🙂
he has try but is just says error it will not unban him nor my friend
If the appeal was denied, that's the end of the road I'm afraid, the ban will not be lifted
he went deep so the guy gave up and gave codes. champs and my friend got banned
He will be banned there aswell.
If his appeal was denied. No.
so if its say error then he full ban
@bronze stirrup has he just been banned withing the last 20 minutes? The website needs a few minutes to register you or your friend being banned
no they been ban from yesterday
was he able to appeal his ban?
no its is say error when he tries
Sure I will be right there
and he is banned off rustoria? can he send me a screenshot of the ban reason when he tries to login?
yes he ban on us trio 5x i will get my friend to send you a pic
send me his steamid aswell pls
i need help please
sup?
so id say its been about almost a year now that ive been banned for playing with a hacker that i met in this discord. i tried to explain but nothing happened ive been playing other official servers since then but one of my friends is on the us small and im not able to play with him so im trying again for help
thank you
there is a 4 man on trio 5X nobps
can i get some support
do /ticket ingame to report
Whats up?
@near halo
message luke with your issue
am i allowed to help some nakeds get there base back if were already over the team limit
@near halo
So if im reading this correctly, your admitting to being over team limit? And no, you cannot help them out if you would be breaking teamlimit
k
@torn sky You still on?
Just tried to log in im still banned
I sent in an appeal about 2 days ago, but im not able to see it when i go to the website
lmk if i should send another one or something
do i just type here to get support?
whats up?
i was wondering if u could /remove this base this guy gave to me so i could build my own he said he was fine with it i just want to know if u could
admins dont do that kind of stuff
waiting for support in vc, idk if I have to say it or not lol
I need to talk about a payment issue
Could you elaborate?
@balmy cypress is the one that takes care of VIP issues, shoot him a DM 🙂
okay ty 😄
On the discord?
no on the serevr
server
for 30 days
he sent a link to the discord for this server
cause i couldnt find it
he got banned by angelica for posting nonsteam related links and garnet/steam links
obvi the discord was not a steam link but it sorta was cause its a link to yalls steam group discord and other stuff its yalls website
my friends name is ashd79 im pretty sureu know that but
might as well just in case
Which server is this on? 🙂
What server?
This is the discord for Rustoria, Garnet Gaming 1000x has nothing to do with us I'm afraid 🙂
zeus eu
so who will take care of this
Aight thank you for letting us know, just wondering were you doing anything weird leading up to it or did it just happen? @toxic shard
ik what causes what he is talking about
Garnet Gaming's staff members, we are in no way associated with Garnet Gaming.
just tp'ed home, single crash can reconnect without issue
Yeah you need to go and find whichever discord Garnet Gaming runs 🙂 Have a great weekend!
daym bro thats great yea mb
And you still cant reconnect without it happening again?
I said the opposit 🙂 I can reconnect without issue
Ah, all right well thank you for letting us know. Lmk if it happens again
1 man us aim bot in game
Hey! Really appreciate you letting us know about this. But the only effective way of reporting cheaters to the admin team is by making a /ticket in game 🙂 Please don't call out cheaters by name in game or in discord! Submit a ticket with all the tangible evidence, names, etc that you have, and an admin will be with you as soon as they are able 🙂
Please be patient 🙂
Hey, @signal nymph
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
/appeal @signal nymph
Hey, @signal nymph
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
sorry messed it up
/appeal @final marten
Hey, @final marten
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
there's a quad on the solo duo trio
Hi! Please make a ticket concerning teaming. /ticket in game 🙂
already did
No need to report it anywhere other than in the ticket 🙂
I understand the urgency and frustration, but an admin will have to look at this, as soon as they are able. Appreciate your patience 🙂
can i get an admin to help in vc pls
i still cant claim discord kit
what do you need help with?
Have you typed /verify in game?
oh i got it fixed, thanks bingus
Hey I just bought rust I went to join the 10x us and it said I was banned for hacking I have 4 minutes on rust
@tranquil jay
Although you have a youtube channel linked to your discord where you post videos of you cheating on various different games, you can appeal on https://bans.rustoria.co.
I fuck with kids to make money
Outpost and bandit supposed to be merged right
For some reason it’s seperated on rustoria medium
Can an admin come watch us please on the 3x
this guy is following us esping
@near halo Hey, can you please create a ticket in game with the players name so our admins can come watch
@near halo We are aware of it
Ok, well as long as you made a ticket and let us know who it was, you should be good
It depends on the situation, maybe or maybe not.
I understand what you are saying, and what I am trying to say is maybe, it depends on the situation and other factors that our admins review
I dont personally know them, they are things only admins can see.
Hey @near halo
You can always create a /ticket ingame regarding a cheater‘s teammates. Sometimes they aren’t in the same group/base but roam/raid together. Make an admin aware with such a ticket and attach any video evidence you have to the ticket by uploading it to YouTube or streamable and copy paste the links 
If you have their names and proof of them playing with him I’d suggest to make a ticket ingame so an admin can have a look at it
A factor at example could be that the group he was playing with wasn’t aware of him being a cheater or was aware of it and still bagged him in...
Ingame do a /ticket pls and it helps to pair it with a f7 report
we do that but it doesn't help
What does that mean? If you guys do a ticket regarding a player our admins will investigate
Make sure to not call out anyone in chat and attach any evidence you have to your tickets
we have a streamer in our group and he is streamsniping her und he is instakilling her whenever she walks out of base out of nowhere
yes, but that takes too long, a mini crashed and it keeps going
You have to be a bit patient on your tickets. Make sure to check if you already got a response via /ticket list.
For the streamer I’d suggest zu turn delay on and hide your map
he does. please come on eu long and have a look at dome because it annoys us
we can prove it with the help of the stream
[04:41]
its not about streamsniping, he is obviously cheating
Please wait for the administrator to review your ticket and investigate.
If you think they are cheating please also use the F7 report menu.
I am sorry that your time while playing has not been the best with a stream sniper.
Please be patient and wait for the administrator to take a look.
Also, please do not mention which server this is for, as the suspected cheater may toggle their cheats, thus making it harder for the administrators to catch them.
Upload your footage to the /ticket also.
hey i submitted a ticket ingame its number 264
some cheaters rn can someone come help
i submitted it like 10 minutes ago and no one responded
@visual monolith Our admins will respond as soon as they can, have you double checked for a response?
eys
ok well I can promise that our admins will review it as soon as they can
ok because they are just sitting here headshotting us only
and they are camping our roof
im literatly banned from this server n i just bought vip......
what can i do to get unbanned. it was so long ago and i literatly didnt know the guy i was playin with was cheating
You can appeal your ban at https://bans.rustoria.co.
thanks man
😉
eyah its been another 14 minutes and no one has responded to my ticket
ticket number is 264
can you report cheaters in here
Nope, cheaters can only be reported in game using the /ticket command.
Ok thanks, just submitted.
Hello mods
I cheater just kill me on the rustoria eu main server
He created his account last 10 days ago
And he instant double hs me, i have a clip if you need to see the action
You can report cheaters in-game using the /ticket command.
i reported 2 but no feedback
Done i report them i hope he gonna get ban very fast
If the guy get ban we get back our loot ?
That's not something we usually do.
please help me
With?
dude its some dumb stuff
i got banned off rust at one point in my career and i've been playing like 200 hours clean and i finally got back into the game
i love your servers and I've been playing them for like 200 hours and i just got kickbanned when i was with my team for ban evading
i didn't know it was against the rules to make a new account and start over clean
I just wanna be able to play the game normally
and I can't even do that
To appeal your ban you can head to https://bans.rustoria.co
thanks dude
No problem ;)
this really fucking sucks
So we don't gonna get ur stuff back right ? :/
i wish i had never cheated
No.
It is unfair :/
I don’t cheat
I have 5k hours total
I got banned for it once, even have people f7 me I got banned on the account cause of it but yk what face punch themselves lifted it
Cause guess what bro
I don’t cheat
I’m just good
Literally had some shitty ass people report me just to get me banned off the server now they’re raiding my buddies
Imagine that
Cause the shit I didn’t on my banned account account is fucking with me now
You wanna see a hand cam right now?
That's quite contradictory isn't it?
Not at all
I cheated in the past
I don’t cheat now
I have 200 hours on this account I would’ve been game banned by now
“Wish I had never”
Is past tense
Not present tense
You can check my computer you can fucking watch my handcam I don’t cheat and when I did (past tense) I got banned for it
Gamebanned not server banned
Like imagine you made a mistake and you can’t even do something you enjoy even when you’re not making the mistake anymore it’s life infinitely paying for something you already had to pay for
We don't do that.
Then what damming proof do you have that I actually did something wrong
other then I already got banned
It’s unfair
You broke our rules the second you joined the server with an alternate account game banned less than 60 days ago.
So after 60 days can I play again?
well it’s already been like 30 days
So in 30 day’s can I finally play
Once your most recent game ban reaches 60days, you can appeal your current ban.
So another month
I mean I’ll wait it out but like fuck guys comon
It’s kinda ridiculous to ban someone who isn’t even doing anything wrong
I wasn’t trying to hide shit, I could’ve though I could’ve changed my IP
I could’ve changed my hwid
But I didn’t
And if I did I probably wouldn’t be banned right now
Well you did do something wrong, you joined our servers with an alternate account that was game banned less than 60 days ago. Which directly broke our rules that you agree'd to when you joined our server.
Hmm, well it isn't our fault that you failed to read our rules. Feel free to appeal once your gameban reaches 60 days.
200 hrs with a 200+ meter spray
Is this where i appeal a ban?
No, ban appeals are done at https://bans.rustoria.co
You want a handcam?
I got 5k
ok thx gree
yeah you about to wait 5k till you get unbanned
hey gree do you know if getting insta ban after loading in saying banned for scriting is just a fuck up/false banned?
E19 are aimbotting chinese Ones name is Po
you just banned mea nd my teammate for exceeding group of 3 on rustoria 5x. its literally only us two so idk why we got banned
/appeal @swift cloak
Hey, @swift cloak
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Hey quick question will you guys script check if someone gets banned for scripting?
We do not go into details on what the administrators do, they are however very through.
If you are innocent, send in an appeal 🙂
1-3 days for the appeal to go through?
Yes
wtf
?ticket
Hey, @lucid oak
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
is it against the rules to wall of loot
if it is there is a base that walled off there loot that we raided and we cant get to it on the 5x no bp us
Why shouldn't it be. Its part of the game. Called grieving.
Yeah its not nice, but its allowed.
they walled off there tc and all there good loot before they got off so they could be safe if they got offlined but its stupid cause they can just /remove u know
Yeah and it is still allowed 🙂
where tf is the report tab
If you'd like to report someone please go ingame and use the global chat with the command /ticket. Thanks for letting us know.
is it possible to up the pop on us medium to 300?
Hey @tough bane I got banned and never played on the sever can u un ban me
?banappeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@tough bane Me and my friends were on oil rig and we killed all the scientist, but the server was restarting so we went to hide and we joined back we died to ourselves.
This can happen. But we will not help you there as this would be intervening with gameplay. Sorry
i need admin
What can we do for you?
i got a clip of someone callin me a n after killingem
can i talk to you in a vc
@wispy dirge
Did they say it over voice chat?
We do not moderate in game voice.
We do not moderate voice ingame because it is not possible to save it as small file like the chat is saved as. If you do not like this go ahead and turn down the voice volume ingame. Sorry
theres literally a cheater in 5x rn openly talking about it in chat...
If you'd like to report someone please go ingame and use the global chat with the command /ticket. Thanks for letting us know.
CHUEATER ON RUSTORIA SMALL
pls ban him hes roaming wiping every1
just sittin on large and farming kits
?report
/ticket
Hey, @proven peak
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
I got banned for exceeding group limit. It was just me and my trio no one else on our team. It may have been that we went deep on some kids and didnt clear tc or we raided and external tcs didnt clear
?banappeal
Hey, @static lark
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
can admins troll?
5x no bps not wiped wtf ive been waiting 11 mins
It's coming boys, give it time
@thorn river cry
i mean sure it will eventually come but it shouldn't be taking this long
17 mins???????????????
@near halo lolo stfu hierso u little virgin
I could do better
20 mins yeah
Looking into it now
i dont mind waiting
i do mind
@vocal ocean yoooo luca u alr bro
Who asked for "luka's" input ?
how btc
pre firing corners and blowing straight to my tc
ingame do /ticket to report a player
also do not callout people in discord or global chat pls
what's player_distance ?
i tried to kill someone and combat log said that player_distance and don't make any damage
and that guy get in to Cargo Ship without killing any scientists
sound glitch happening to everyone on rustoria 10x us no bps
happened after server restart
Does restarting your game work?
me and my friend rejoined its still having the issue
and or taking out your weapon sounds
are two teams allowed to ally as long as they dont go over the team limit combined?
yes
<@&274971100184576010>
im in waitin for support
NEVER FUCKING MIND I DIDNT CLIP HIM HACKING
FFS
Yo i need help i was playing rustoria us long yesterday perfectly fine but today i cant respawn
when will be restock vips? serwer eu medium
Yo i need help i was playing rustoria us long yesterday perfectly fine but today i cant respawn
<@&415898423460626432>
<@&274971100184576010>
please help
its only on this server
whats the issue?
did you verify your gamefiles already?
could you also tell me the server you're playing on and a screenshot of you not being able to spawn
if it's not working after send me your steamid pls and i will provide the admins with that issue
ok
DUDE im banned for playing around with a kid on 5x zeus while my 8 man is offline
Hey there! You were banned for the rest of the wipe because you are currently in an 8-man clan and teaming with another player on cargo.
LOL
that was a quick response 
You'll be unbanned at the start of next wipe, so not the end of the world
See you next wipe!
my turn? 🙂
Still not working after verifying gamefiles?
Try now?
nope
nothing
That's very strange, I'll ask around to see if anybody knows a solution
If not, I know that most of the time it will be fixed automatically after server restart
hello
want to force restart 😉
Hi there
@misty scroll when is next server restart?
For US long, it would be in around 23 hours 
@misty scroll when can i expect a response on my unban request
1-3 business days
appreciate it!
I got banned for scripting and i’ve never even been on the server or used scripts
?banappeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
can i play on rustoria servers with a game banned account linked to my account?
have you been gamebanned while playing on a rustoria server?
no sir
You can play our modded servers if your gameban is older than 60days, and you can play our official servers if your gameban is older than 180days.
?banappeal @lost gale
Hey, @lost gale
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Awesome thanks for letting me know! 👍
?ticket
Hey, @fallen wren
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
ok ty
5x is still wiping
Yeah that's the problem they're here rn and I can't do shit because of it
Please be patient.
I get muted wtf?
1-3 business days my guy
yo <@&274971100184576010> i just got banned for exceeding group limit
someone gave me his cave base
and he gave me codes so i was changing codes
!appeal
Hey, @misty scroll
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@near halo ^
What can u get out of all the auth things?
sulfur rifle bods
Ban appeals usually take 1-3 days to get reviewed.
well dang there goes my sunday lol
What can u get out of all the auth things?
i want to be unbanned
me too
On modded you will get +1 shop point per social account linked and you'll get access to discord, steam and loyal kit.
but i got fucking banned for ban evasion for no prooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooof
What about on rustoria ukn
Please appeal at https://bans.rustoria.co @upper cairn @near halo
already did
You'll get access to the verified arenas.
hope u win the kit pvp u coo
What about the twitter steam and discord?
You'll get the same reward.
And that is?
Access to the verified arenas...
😄
He was asking about what rewards you get on the RTG server.
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
ive boosted the discord server but not getting the ingame kit
Have you done /auth in-game yet?
Give it 5-10 more minutes, then try again.
its been about 40 minutes
Please take this to #general
sorry
Alright, just tried something on my end. Give it another 5-10minutes before trying /auth again.
@hard sigil wdym keep crying we were only on for like 2 hours mate and you raided us lmfao
not that much of a problem because you guys were failing
go there yes
unban me pimp
days it seems
Whats up @oak pine ?
If it was denied, then thats a permanent decision.
i did it a round an hour ago i do not know how to check
Whats your steamid?
Still open.
what do you mean
The appeal is still open, no one looked at it yet.
Yes. You have to wait for an admin to respond to your ticket.
Hi I submitted two tickets about a clan that used an exploit to raid my cave bunker base how long does it take for an admin to respond?
I’m on rustoria 3x no bps US
What kind of exploit?
You're not verified, so you will need to periodically check https://bans.rustoria.co/ to see if your appeal has received a response yet. 🙂
It’s an exploit to not die from the bucket jump
I mean, thats not a bannable thing, you can jump down and get back up
hm, was this in discord dms?
probably a scam
Would change your passwords asap
never click links from players in dms
How do I verify?
Hey, @ancient tartan
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
My buddy is tryin to appeal his ban over a misunderstanding and it won't allow him to on the website, how can he get into contact with an admin?
ty
Post the steam profile here please @harsh dock
Is he using the right steamid @south bridge ?
Yeah, he appealed before but it was denied and he was prevented from making another. he was pretty much banned for ip affiliation, his roommate was hacking on some servers on a diff acc and they saw my buddys current acc had the same IP, so he was banned for it. but there was proof that he has no affiliation with his roommate whatsoever which was justified by the admin on vortex (corpsman69), who cleared my bud that he wasn't guilty
is it bannable to inside?
Not much that we can do about that unfortunatly @harsh dock
It is not Kurumi
Your buddy can pm me @south bridge
got it, thanks shenzy ill let him now
Yeah; never ever click strange links from randoms ^^
I've almost mastered how to jump down buckets without taking any damage. Just have to know where to land.
id like to report a player for bhopping and i do have video evidence
how do i verify on the server?
Please make a /ticket in game and include a link to the video evidence, you will need to upload to youtube/streamable 🙂
Hey, @urban widget
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Lovely, thanks. An admin will review the ticket as soon as they are able 🙂
alriught
If they are banned what happens do i get access to the base or something?
The admins don't interfere in gameplay under any circumstances, so if you want access, you'll have to raid 🙂
ah ok
jo nobody is in my lobby but round doesnt restart
i played against freind and now i am stuck in the round
How can I find the reason why I was banned on UKN?
The reason should be on the screen when you try and log in
What does it say when you disconnect? 🙂
How can I put in a ticket
do /ticket ingame
Lmao I can’t load into the server
It says ban evasion
But I’ve never been banned from UKN
Or any toria servers
?banappeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
wait 5-10 minutes and then try again
I tried yesterday
I wasn’t just banned I’ve been banned for at least over 24 hours
I tried connecting to the server yesterday
Have you checked that you're connecting to the ban appeal website with the correct steam account? 🙂
You are banned for ban evasion
You have 2 gamebaned alts and also banned on our servers for hacking.
you have 2, both less then 40 days ago.
Haha what?
You got the wrong guy
Idk what you linking but I only got 2 accounts
One game banned account
And this account I’m on right now lol
And hacking? I literally post YouTube videos like once a month lmao.
And you only have this account and the other one that is gamebanned over a year ago
Correct
So you must only have 1 youtube video
?
Because the account you are on atm is only 1 month old
I been playing rust for years lmao
6+
Idk what accounts you are linking but that ain’t me hoss
Last time I logged onto a toria server was on toria long on this account I’m on
Check the logs if ya can, I even bought vip
You are playing on different account on your video
you even posted a video before this account you are on atm was first played rust
? what, im actually clueless on what youre talking about. I only have 2 accounts, one account was gamebanned a year and a half ago, i made a new account which is the one i play now. and the most 3 recent videos is all on the account im using now
One message removed from a suspended account.
Hey! We appreciate you contacting us, the procedure for reporting cheaters:
Hey, @wooden shell
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
One message removed from a suspended account.
Hey, @wooden shell
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Ingame my guy @wooden shell
One message removed from a suspended account.
Hey, @wooden shell
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
One message removed from a suspended account.
One message removed from a suspended account.
Just copy that with /ticket add instead of just /ticket and paste it in game 🙂
why am i banned
Should say when you try to connect to one of the Rustoria servers
says no reason given
Can you send me a screenshot?
am i still banned for no reason?
what does it say when you connect to a rustoria server?
i checked my appeal and it says my appeal was denied
but i legit never teamed
i was with one person
if your appeal was denied it is the final decision on that case
i just dont understand why. it was a mistake to ban me. someones looking into it now. thanks
guys threatening me to doss me
pls do a /ticket ingame and attach any evidence you have
when sever up
Looks like it is coming up now.
i did a ban appeal yesterday how can i check if somone has got to it?
hi i got banned for "hacking" but i dont have cheats and im not gamebanned so tf is happening
"guys i swear. "word.exe" is just for school i swear!!!!
Appeal via https://bans.rustoria.co
Anyone know how to check on your ban appeal?
Go to the website, and it'll tell you there.
ok thankyou
Not Gambanned? Crazyyyyy
<@&418055027639189504>
hey i got a message saying I won something from you guys in a raffle
yea that
but from a different guy
@earnest tinsel @fiery pier Thanks!
No thanks for me sad 😦
Can we report spammers?
yeah
you can
you should
But sadly another account will pop up as soon as one is taken down
Yeah
I don't think a spammer would ban evade or even get banned lol
O i thought you said scammer
Oh no
is there a ticket system or ban appeal?
@mellow tundra Sorry for the ping but whats the verification level in the server settings? Wouldn't a higher level deter scammers?
Hey, @lusty spoke
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Most of the accounts used for scamming are stolen with verified phone numbers ect.
And, I believe the verification level only prevents people from typing in chat and not DM'ing.
i need help with something
someone dmed me saying i won a glory ak
is it a scam or nah
they said it was a part of a giveaway for people in the rustoria server
@here
okay thanks
@somber ravine whos that ss of
My friend got banned for ddos treats but didn’t do anything
Yea I didn’t do anything
Your friend can appeal their ban at https://bans.rustoria.co
How long does it take on average for a staff application reply, (just wondering)
Around 5 business days.
😂😂😂😂😂
did the day night cycle get changed i swear day is so short now
Nope.
ok
Are you trying to make a report?
no i need help with a purchase
What did you purchase? Typically @balmy cypress deals with purchases, but it depends on your situation
yea luke assigned my kit to the EU zeus server, i need it moved to the US one please
its all on my rustoria profile
can be verified
Please contact him, he's the only one who can help
i mean come on already its been 3 days
Did he not respond?
no we're in different time zones we're always responding to each other like 6 hours later
its all in the rustoria profile, cant an admin just move it to the right server?
you can see it was assigned today, to the EU server zeus
I can ask around for you, but I cannot make any promises. Please stand by
thanks
I have just got confirmation that you will will in fact need to wait for Luke.
is luke in europe?
how i can activate the auto door closing?
Yes he is
/ad 5-30
really thanks ❤️
Can someone point me in the direction to team change rules for the solo/duo/trio server?
What do you mean?
Looking to remove one in order to add another
Just need to know where the rules about that are located
type /rules in game
Thanks
Okay so from my understanding, you can add a new teammate as long as the other one that is being removed is not coming back?
Correct.
You don't want to remove someone, add another, remove the new one and add the old.
Does that make sense?
Yep, I appreciate it
Us Medium crashed
thought it was just me
Is it not back up?
i was in base thought my game crashed
Also, I have VIP shouldn't my name be Gold in discord? I got a bot message that the tag was supposed to be applied
still not up
/ticket
Hey, @wanton moat
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
whats the ip for medium
The rollback goes far enough to get rid of every stone wall I placed EXCEPT the first one that I scuffed super bad
i got it
yo i need support
Yes?
so
can if i have farmers
and i think 1 is cheating
can i get banned too>
hes not on my team or lives here
just farms for me
I would not associate with him and would do /ticket immediately
Be sure to do it in game
/ticket @near halo
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
will i get banned thought i dont wanna get banned
That is not for me to say. You will better your chances by immediately cutting ties with him.
i am
When admin investigates, you do not want to be seen anywhere near him
ik
Thank you for reporting him. Appreciate you trying to help keep the game fair 🙂
yh i legit just met him
and said iwould give him guns
and he keeps talking abt cheating
and has 100 hrs
Vanilla eu main, what happened to mili tunnels and airfield this wipe? Will the situation be the same for the next one? <@&274971100184576010>
hi!! could anyone help me rq with a cheater? :')
/ticket add in game chat
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Please add that to your ticket in game, putting it here may cause the people to toggle their cheats.
Please also report via F7
i've just done it
Our administrators will take it from here.
Mm?
Map with no tunnels or airfield is kinda 🤢
Will probably be better next wipe
Hopefully...
how do i talk to an admin
U want to report some 1?
yes
/ticket add in game + f7
Hey, @mental nest
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
ok
