support

[near halo]

oh

But if they auto wnter

enter

how comees they dont reset every week?

so if i get 100 in one week then i go back to 0

Untill a week later

or something like that

[zealous kettle]

I'm not 100% sure but I believe they do reset weekly, as it is raffled weekly.

[near halo]

i mean

im sure i havnt collected 900 in the past week

Lol

I think mine are broken or something

[zealous kettle]

If your appeal was denied the decision is final, so there really is nothing you can do.

[zealous kettle]

Hmm, not too sure but it looks like the raffle wasn't ran last week so maybe they just weren't cleared previously.

[near halo]

ahh, i see

only reason i asked is because i ask all my friends how many they have

and its all like 300 and stuff

and because i have 900, i thought id have a high chance of winning

But i understand now

thanks :)

[warped rivet]

spoofy dose it say why i got banned i dont know why it says i script when i cant spry 175m

[stark pasture]

will vip be back in stock before tomorrow for us main>

[lucid pendant]

!vipstock @stark pasture

[marble mantle]

Hey, @stark pasture

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[stark pasture]

damn

[south wolf]

/ticket

[marble mantle]

Hey, @south wolf

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[cedar python]

yo

[strong meadow]

yo

[cedar python]

i have been in the support call for like 10 min

??? can i get some help???

[wicked flower]

/ticket

[marble mantle]

Hey, @wicked flower

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[fading tree]

um i got banned for having three people in our team

can some on call me

or give me a reason why this happen

/ticket

[marble mantle]

Hey, @fading tree

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[fading tree]

/ticket

[marble mantle]

Hey, @fading tree

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[solar jacinth]

how can i switch vip to dif serv?

[zealous kettle]

Best bet would be to message @balmy cypress

[marble mantle]

Hey, @fading tree

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[knotty echo]

eu long

lagsssssssssssssss

[trim valley]

wtf with the server

its lagging hard

[knotty echo]

so much big bomb ddos attack

[trim valley]

<@&274971100184576010> <@&415898423460626432> literally unplayable

[olive wadi]

EU Long lag again

[viral lantern]

/ticket

[marble mantle]

Hey, @viral lantern

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

Admins i wait for appial for 6 days

heeelp

[crisp flame]

@fading tree you arent getting unbanned

i have the same thing they ip ban u

[strong meadow]

situations vary and aren't always the same. This person situation is most likely far from yours.

[daring cargo]

/ticket

[marble mantle]

Hey, @daring cargo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[daring cargo]

is this legit?

[ashen wing]

no

[daring cargo]

thanks

[ashen wing]

np

[fading tree]

@crisp flame is this sever dumb or sum

[zealous kettle]

#general

[proud wagon]

Any Staff in #support?

😳

[vestal knoll]

Yes sir

[proud wagon]

Just have a line in the Waiting for Support chat.

[vestal knoll]

I can't join the VC at the moment but if you'd like to type your issue here i could help you.

[wide cedar]

where do u go to report a cheater

[spare widget]

@wide cedar Best thing to do is /ticket add (your report with details) in-game. Doing an F7 to also report to EAC is great as well

[wide cedar]

thank u, i also have a clip of him double jumping to help didn't know where to send that to

[spare widget]

You can definitely include a link in with your ticket. I'd recommend uploading to Youtube as an unlisted video or Streamable

[marsh egret]

hi, i joined discord 3 days ago

but i still cant use /shop

and steam too

[spare widget]

Wait about 5 minutes and then do /auth in-game again

Hopefully it's sorted out. Messed with some stuff on our end- not 100% that it's solved but worth a shot. Let us know if you continue to have issues after that

[marsh egret]

okk thank you

[spare widget]

We'll see ☘️ Hoping it works but yeah, just let us know if after doing that in 5-10 minutes it's still being weird

[marsh egret]

worked

@spare widget

thank youuu

[lime blaze]

i spammed numbers in chat and got banned for ddos

[bronze karma]

im playing on a 5x america and one of my teammates dosent play at all really, can i bag my other buddy and delete the guy who dosent play

any help? i dont want to get banned but were down a teammate

[runic fable]

is he in ur clan?

if so just kick him

[bronze karma]

yes

[runic fable]

and wipe tc for good measure

[bronze karma]

do u know if ill i get banned? am i allowed to remove an inactive teammate and replace with one thatll play?

[runic fable]

yeah

if hes not in ur group anymore it most likely wont ban u

[near halo]

when will vip be back in stock for us main

[lime blaze]

I got banned for typing numbers in chat can some one please check my ban appeal

[ruby mica]

Ban appeals can take a day to three days to be looked at, thanks.

[lime blaze]

okay thank you

[near halo]

when will vip be back in stock for us main

when will vip be back in stock for us main

[marble mantle]

Hey, @near halo

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[near halo]

when will vip be back in stock for us main

[strong meadow]

!vipstock

[marble mantle]

Hey, @near halo

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[near halo]

!vipstock

[marble mantle]

Hey, @near halo

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[near halo]

when will vip be back in stock for us main

[rugged lark]

I have been banned by VPNBAN. Could you please tell me who can help me remove it

[ruby mica]

?banappeal

[marble mantle]

Hey, @rugged lark

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[wraith venture]

can a mod join the support call i got banned like 2 months ago and it was because i was playing with a hacker but i didnt know he was a hacker

[hollow compass]

Joined and got it sorted

[ruby mirage]

hacker on us long ticket 2788 plz help

[marble mantle]

Hey, @ruby mirage

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[ruby mirage]

hey can an admin please review this ticket on us long 2788

hes saying he is using esp and it is quite obvious

[ruby mica]

Please be patient until the admins can get to your ticket, thanks.

[olive wadi]

Lag again eu long.....

[mellow tundra]

Looking into it, network attack.

[unique fossil]

@mellow tundra how come u guys dont havce ddos protection

holy shit

[alpine creek]

idk why, but this happened only when heli spawn

[mellow tundra]

ah yes, we have none!

even with protection servers can still be attacked..

[mellow tundra]

what's up?

[alpine creek]

true

[mellow tundra]

or you mean the lag

[unique fossil]

ik but u should still get some

[alpine creek]

ye

[mellow tundra]

ok, thanks for telling us how to run the servers

[alpine creek]

ye its happening only when heli spawning

[mellow tundra]

brb going to press the big red "FIX LAG" button

[mellow tundra]

It's not related to any in game events, weird timing tho

[olive wadi]

but to be fair, the ddos protection here doesn't seem to be "enough"

[alpine creek]

ye its weird kinda but nobody cant for it 😉 i mean like admins etc

[mellow tundra]

DDOS protection still only helps to an end, it's not infinite either. Government websites with protection are constantly attacked and go down.

[alpine creek]

why people DDOSING RUST SERVER @mellow tundra

if u can give me answere please

idk why people doing this lmao

[olive wadi]

its on provider level for sure, but yeah, certain providers have more bandwith / hardware to be "less affected" then smaller providers like the one you're using

[mellow tundra]

ah, and which provider is that?

[olive wadi]

the one you're using?

[mellow tundra]

mhm

[zealous kettle]

Why are you commenting on what provider we use, when you don't even know which one it is?

[olive wadi]

https://gmchosting.com/

[strong meadow]

Don't forget OVH

[mellow tundra]

Anyways, appreciate your feedback! Have a nice day

[olive wadi]

maybe you're using a sub provider of them. But thats where the tracert goes, eg the traffic lands 🙂

[civic cape]

what do you win for the raffle (/s point) giveaways

[mellow tundra]

skins

[near halo]

its benn around 5 days since i submitted my apeal and i have not recieved an update on it

[olive wadi]

I wasen't playing on rustoria before, but I think until the fire you used ovh right?

[ruby mirage]

PLease help

hacker on us long

[marble mantle]

Hey, @ruby mirage

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[ruby mirage]

esclsipe and astro

i did a ticket

[zealous kettle]

!steamid

[marble mantle]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[ruby mirage]

https://steamcommunity.com/profiles/76561198346521204

https://steamcommunity.com/profiles/76561198972858628

[jade knot]

hello i need help

[zealous kettle]

What's up?

[ruby mirage]

everyone is saying it in the chat

please reivew these guys there hacking on us lon

[near halo]

76561199100018437

[jade knot]

im banned i was wondering if i can appeal?

[near halo]

i need my apeale updated its been 5-6 days

[zealous kettle]

You can check the status of your appeal on: https://bans.rustoria.co

[ruby mirage]

@@mellow tundra @oak iron @spare widget

[mellow tundra]

@ruby mirage your ticket was already responded to

Several minutes ago, /ticket list to view your tickets

No need to tag us all..

[jade knot]

i just submitted an appeal

[lime blaze]

do appeals actually get checked in 1-3 days bc some people saying its been longer

[zealous kettle]

You can check the status of your appeal on: https://bans.rustoria.co/

[carmine ridge]

Hey

I got banned and it said to go to the discord

[civic cape]

do you report the people you have banned for scripting to fp with evidence?

[mellow tundra]

join discord please

[carmine ridge]

I did

I’m here

[mellow tundra]

Not information we can disclose.

i mean the voice channel cameron

[carmine ridge]

Okay let me finish my dinner and I get in channel

[civic cape]

im just wondering if i should report them aswell

[mellow tundra]

ok

[mellow tundra]

reporting to FP can always have its benefits, so go for it!

[civic cape]

[fading talon]

hey @mellow tundra

can you help me out

[mellow tundra]

sup

[fading talon]

https://steamcommunity.com/id/76545195449682354

this is my steam and i dont know why i am banned

[mellow tundra]

appeal at bans.rustoria.co please

[civic cape]

when do the leaderboards reset? the kills from last wipe carried over for me, 5x trio

[fading talon]

it got denied thats why i just want to talk to an admin

@mellow tundra

[ruby mica]

Ban appeal decisions are final.

[fading talon]

okay but i was banned like a while ago and i dont even know the reason

@mellow tundra can you please look into it

[forest urchin]

You already appealed and it got denied, sorry but when it gets denied the decision is final

[charred parcel]

how do you see the early wipes for tomorrow?

maps*

[silk moon]

REEEEE

[dusky bough]

Hello I was banned on the servers of rastoria for playing with a cheater but I did not play with timatomi cheateromi can I somehow solve this issue

[neat pumice]

None of the maps are available ahead of time, the only servers where you get a potential look at the maps are the long servers when there's a map vote, but even then, you don't know 100% which one of the maps that were voted for will be on EU/US. It's always a surprise 😃

[neat pumice]

Have you made a ban appeal?

[dusky bough]

I do not know how to do this

[neat pumice]

!appeal

[marble mantle]

Hey, @dusky bough

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[neat pumice]

Have a great day, and good luck!

[dusky bough]

thank you too

[craggy crescent]

@spare widget

[granite hazel]

when is the vape?

[neat pumice]

By vape, do you actually mean wipe? 😛

[red quarry]

is sdt 5x crashing?

@mellow tundra

[torn sky]

looking into it

[wintry obsidian]

look into it thanks.

[torn sky]

ingame do /ticket if you have any information/evidence regarding a ddoser. pls do not call out anyone

[near halo]

is their still roams on toria main

us

[wintry obsidian]

i cant bc it slagging

lmfao

[near halo]

@torn sky

still roams on toria main g

?

[torn sky]

there is roams on any vanilla server yes but not the RMS discord anymore

[near halo]

shiii ok

still clans there, we going there this wipe

[red quarry]

@torn sky sdt is just crashing every 5 secs

[torn sky]

admins aware. TY

[ruby mirage]

can i talk to an admin

[neat pumice]

Not an admin, but what seems to be the problem? 🙂

[near halo]

why is the eu 5x server still off

its been an hour or so

[jovial bloom]

pls fix servers

so laggy

[vivid knoll]

yo i hve question, cuz on your website there are no vips for eu medium does and of u supps think that after wipe some older vips gonna end and i would be able to by one ?

[granite hazel]

when is the wipe?

[neat pumice]

#oldserverinfo depends on the server 🙂

[granite hazel]

server us medium

[neat pumice]

It's currently being worked on, just taking a bit of time 🙂 Really appreciate the patience!

[neat pumice]

!vipstock

[marble mantle]

Hey, @vivid knoll

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[neat pumice]

There's no schedule for restocks sadly, keep an eye on the website and I'm sure some will show up 🙂

[vivid knoll]

the fuck

rly

i just saw that there is vip

and loged in and there is no vips

unlucky

[neat pumice]

Yeah they get snapped up quickly!

[jovial bloom]

fuck man mid raid

so lucky i sealed

[neat pumice]

Yeah I've been caught out with that a number of times, it's really frustrating, but it's a reality of Rust servers, especially the big, popular ones! We're doing all we can to fix it right now, and improvements are constantly happening, yesterday was the last round of server maintenance in fact! 🙂

[jovial bloom]

its all good its a good server just laggy lately

[neat pumice]

Yeah there have been some issues with network attacks the past week #announcements The server owner has this at the forefront of his mind, trust me 🙂

[torn sky]

pls dm @balmy cypress regarding this. he will be able to help you out 😉

and mention your steamid/steamprofile

[near halo]

I can't seem to connect to US long, the server lagged for me but not my mates and I crashed and now can't get back on

same*

^

[mint mantle]

everyoen crashed alien

my friend still in but cant intereact

he is litterly shooting outpost scientist right now

and nothings happening

is it wipe

[near halo]

@near halo @mint mantle You guys are also having issues with US Long?

[mint mantle]

its al rustoria srever

[near halo]

yup

[mint mantle]

every single one

im on medium

[near halo]

Will notify admins about the issues with those servers, thank you

[mint mantle]

also modded

[near halo]

It just says connection attempt failed

[mint mantle]

its al rustoria srever

[near halo]

When i try logging into US long

But my buddies are on it just fine

[torn sky]

what region are you from?

[mint mantle]

eu

[torn sky]

@near halo and you?

[near halo]

US

[raven mist]

We're looking into.these issues! Sorry for the long wait / inconvenience!

[near halo]

Central US here

got kicked and still not able to connect

[stark pasture]

!wipe

how do i know when wipe is

[near halo]

All wipe times are in #oldserverinfo and when ever it wipes it will be announced here #wipe-feed

[stark pasture]

thanks g

absolute chad

[true sonnet]

@near halo I need to lift my ban

[near halo]

?banappeal

[marble mantle]

Hey, @true sonnet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

visit that website to appeal your ban

[brisk thicket]

?vip

[patent cypress]

@balmy cypress

@balmy cypress

[modest eagle]

my base had been raided by cheaters who had already been banned this morning may i get my shit back or the cheaters base please

I was offlined overnight

Also im missing donator role in discord

[near halo]

admins don't interfere in-game so you won't be getting your stuff back

[fickle canopy]

hello, need to report possible hackers on zeus NA server

[torn sky]

Ingame do /ticket

[fickle canopy]

thanks

[pure sinew]

Do u need support?

[pure sinew]

Do u need support?

[patent cypress]

@balmy cypress I sent you a message.

[pure sinew]

Message @balmy cypress about this

[loud willow]

Hello, will there be a restock in VIP packages for EU vanilla medium ?

[pure sinew]

But you won’t be able to get ur stuff back as admins don’t interfere with gameplay

[pure sinew]

As soon as someone’s vip runs out there will be another one in stock, so make sure to check frequently!

[rigid widget]

I need to appeal a ban, I code raided someone and got banned for exceeding a group limit

[marble mantle]

Hey, @rigid widget

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[rigid widget]

do i have to link my steam to rustoria just to appeal my ban?

because for security reasons id rather not have to link my steam account to this weird website

[tough bane]

I suppose. Never got banned though. This is for the admin that they get linked the correct account and see it way faster...

[rigid widget]

yeah but it wants me to sign in on the site and associate

when i was staffing in the past we could go by steam id

or steamid64

[tough bane]

Yeah we did change that. Sorry.

[rigid widget]

i mean it is what it is, but im not signing in to appeal an unfair ban

it said i was teaming, i didnt join a team or anything, i just code raided these guys

im a solo player 24/7 😎

[near halo]

never use cheats but banned for hacking and APPEAL DENIED good admins)

[glad fox]

/auth

[marble mantle]

Hey, @glad fox

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[rigid widget]

you're just too much of a beamer man

[next bloom]

can i refund my que skip i bought today?

[near halo]

Hey, is there a cap on players in the rustoria 10x EU?

because yesterday there were like 400 people and it was unplayable

[opal crane]

Talk with @balmy cypress about it

[gleaming pulsar]

Admins, you've got an user on your discord sending crashing gifs, zykkf#8118

<@&274980199668645888> dm if you want proof

[pure sinew]

feel free to dm me

[rugged lark]

Is there any management online

[pure sinew]

Whats the issue? Maybe i can help

[rugged lark]

I was blocked by VPNBAN in the server. Could you please help me remove it

@pure sinew

54649121546491212

[pure sinew]

?appeal

[marble mantle]

Hey, @rugged lark

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[rugged lark]

It's not that the hackers are accelerators BAN

[mental steppe]

How can I buy a vip ticket for US Main? It is out of stock now.

[covert pendant]

You don’t

[somber hatch]

Hello, tell me where can I follow the result of the appeal

[opal crane]

https://bans.rustoria.co

[somber hatch]

@opal crane thanks

[mystic summit]

im in waiting for support

<@&274971100184576010>

[merry sonnet]

My discord Boost isn't working with rustoria

went to link and unlink on the link dashboard and it's not been approved yet

because it's not showing up as me boosting it

[remote knot]

when will the eu medium vip get restocked

[balmy cypress]

Try /auth in chat in 5 minutes time. If that doesn't work, send me a DM!

[balmy cypress]

Unable to say for sure, VIP comes in stock as other players VIP's expire so check every so often and you may be on time.

Normally a #announcements will be posted when VIP is restocked but not always.

[remote knot]

okay thanks luke buddy

[mystic summit]

hi @balmy cypress can you pop in

to talk right fast

[balmy cypress]

I can't join voice currently but you can send me a DM 🙂

[nocturne sail]

/ticket

[marble mantle]

Hey, @nocturne sail

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[nocturne sail]

I want to cancel my reoccurring subscriptions

But the browser won’t let me

[leaden sparrow]

at what time does us medium wipe

[vivid knoll]

10 est

16 in central eu

[coarse ore]

/ticket

[marble mantle]

Hey, @coarse ore

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[elder hearth]

/ticket

[marble mantle]

Hey, @elder hearth

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[mellow tundra]

Scam bots have been banned

[floral sinew]

You mean the ones sending private messages telling people they've won skins?

[mellow tundra]

Yes

[floral sinew]

Sweet, cheers, I was about to report the one sendind me one.

[bold turtle]

Can I get some help with a support ticket I put in on March 21st?

[floral sinew]

@mellow tundra

This one is still in the Discord though?

[mellow tundra]

already banned several m inutes ago

@Raynell80

it's not

[floral sinew]

Aight, mb

[mellow tundra]

just discord hasn't refreshed it

[bold turtle]

I've not had any info or help since then

[mellow tundra]

if you actually click his name and press mutual servers, theres nothing there

[mellow tundra]

what do you need help with?

[woeful flare]

uhm

i just got the same thing

[mellow tundra]

already banned

[woeful flare]

apparently i have won a glory ak lmfao

[mellow tundra]

nope :9

[woeful flare]

differnt acc tho

[bold turtle]

@mellow tundra I need help with a support ticket. I can't join server due to having played with a hacker. But I only play with one of my friends on rustoria and he wasn't banned. So I don't know why I was banned. Because he's not a hacker

[woeful flare]

violetta21

[mellow tundra]

appeal at bans.rustoria.co

[bold turtle]

I did

[stark cobalt]

had to buy vip again to join the server ?!

can i get a refund on one of the purchases ?

[bold turtle]

on march 21st. Haven't received any reply at all since I put in the request

[mellow tundra]

have you checked the appeals site to see the status of your appeal?

[mellow tundra]

please contact luke

[frosty moon]

i dont understand how i was just banned for ban evasion if if never been banned from rustoria before but ok i guess

[marble mantle]

Hey, @frosty moon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

Can someone make an appeal for me it says I’m not banned but have been for 3 months

[mellow tundra]

send your steamid

[frosty moon]

me?

[mellow tundra]

no, barracuda, make an appeal flag please

[near halo]

How do I do that

[knotty echo]

add more slots eu medium

270 player que

[versed barn]

hey @mellow tundra , I have a question. am I allowed to advertise a rustoria clan scene discord in #looking-for-group ? not monetary and purely made so I can get wipe lists together and bring back the clan scene on toria. (wouldnt be posting link, only asking people to dm me if interested)

[full jacinth]

@mellow tundra Can u please tell me, if u have the same plugin like on stevious that works like if i get timed out do i still have the slot to join the server for some time?

[mellow tundra]

No unfortunately

[mellow tundra]

If you are disconnected, you are not skipped through queue without having queue skip

[versed barn]

ok, sounds good appreciate the response

[full jacinth]

Ok thanks

[knotty echo]

add more slots eu medium

add more slots eu medium

add more slots eu medium

[loud willow]

Is it possible to add some VIP slots on EU medium ? I was in then I crashed, 250 queued....

[soft zinc]

i am connect first on server and server kick me with time out reason wtf ???

[bitter jetty]

i got disconnectet from Eu medium, and it wouldten let me resume the queue from where i left? is there anything to do?

[forest urchin]

Unfortunately there’s not anything we can do, you’ll have to rewait in que

[forest urchin]

It means your WiFi went out of the server went down

[soft zinc]

i dont use wifi

[honest relic]

No mili tunnels on EU main? And bandit and outpost not merged? wtf?

[soft zinc]

how write to support ?

[forest urchin]

In here

But there’s nothing we can do

Even if you have Ethernet the server most likely went down or wiped

[soft zinc]

but i have good internet

[forest urchin]

/vipstock

[marble mantle]

Hey, @loud willow

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[soft zinc]

and all time orke

[bitter jetty]

/vipstock

[marble mantle]

Hey, @bitter jetty

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[forest urchin]

I’m not saying you don’t

[soft zinc]

but server kick me timeout

[forest urchin]

I’m saying the server went down probably

That has nothing to do with your wifi

It’s the servers host going down

[mellow tundra]

and which server is down?

[bitter jetty]

Can i prepay for vip, so the next vip that comes out is prepayed?

[mellow tundra]

That's not something available, no

[soft zinc]

rustoria eu main

[mellow tundra]

Well its definitely not down...

[forest urchin]

Not sure I just told him his server could have went down, it wiped or his WiFi went down

Cause he got timed out

[soft zinc]

not down but time out

[mellow tundra]

No server issues at this time.

[soft zinc]

all time this server time out problem

[mellow tundra]

Timing out is most likely to do with your internet

[honest relic]

No mili tunnels on EU main? And bandit and outpost not merged? wtf?
@mellow tundra

[vivid knoll]

can smb restock vips on eu medium cuz i am waiting for whole day

[near halo]

When will there be more vips for us main

[thin needle]

Admin i have clip on a guy that are saying N word

on eu long

[near halo]

Bruh

[balmy cypress]

We do not moderate voice chat I am afraid. You can mute voices in your audio settings!

[thin needle]

okej

[dense thunder]

how long it take to talk with admin ?

[balmy cypress]

Whats up?

[jade knot]

@balmy cypress can i appeal my ban? i swear i dont act like i used to

[forest urchin]

/vipstock

[marble mantle]

Hey, @near halo

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[forest urchin]

/appeal

[marble mantle]

Hey, @jade knot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[round jasper]

https://tenor.com/view/kid-bored-boring-wait-waiting-gif-5434959

[jade knot]

/appeal

[marble mantle]

Hey, @jade knot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[jade knot]

oh well it was worth a try

[patent cypress]

@balmy cypress

[forest urchin]

thats the only way you can appeal

[near halo]

Yo

Whats team ui on rustoria med

[raven mist]

its 8

[forest urchin]

8

main is 16

[unreal grove]

I make a ban appeal like 6 days ago and still no answer.. <@&274971100184576010>

[near halo]

https://tenor.com/view/wall-talking-talking-to-self-alone-lonely-gif-5869985

[balmy cypress]

Your ban expired 2 hours ago 🙂

[zenith mica]

yo how can i view server rules if /rules isnt working

[zealous kettle]

Vanilla, or modded rules?

[zenith mica]

vanilla kind sir

[near halo]

Hi, I took the VIP for the Eu main server, bur its inactive. When i try to connect im in the queue.

[zealous kettle]

https://rustoria.co/vanilla/rules

[unreal grove]

@balmy cypress Thx very much

[zenith mica]

to make a long story short is ghosting bannable on medium?

fair enough

[zealous kettle]

Contact @balmy cypress for VIP problems.

[zenith mica]

ty my dude

[near halo]

Should i text him privately ?

[zealous kettle]

Yep

[near halo]

Alrgiht thanks

[tribal cypress]

help

[vestal knoll]

How may I help?

[neon coral]

Teaming is legal? In zeus 5x in EU

[spare widget]

@neon coral Teaming and associating is fine if it's within the team limit of the server, counting online and offline players. So for Zeus 5x that's 8. So two 4 player teams can team up and they're okay. Or a 6 person team and a duo for example. Hopefully answers your question

[neon coral]

So I cant have a team with 12 players?

[spare widget]

Correct

[neon coral]

But can we have a two bases and help each other?

[raven mist]

please read /rules ingame calo, you cannot exceed the limit of 8

[neon coral]

ok

[near halo]

/vipstock

[marble mantle]

Hey, @near halo

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[near halo]

any chance vip for medium gets restocked ?

[ruby mica]

!vipstock

[marble mantle]

Hey, @near halo

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[mental badge]

when does medium wipe?

[ruby mica]

#oldserverinfo

[winter crater]

i didnt recive the tag 😦

[tribal cypress]

help ls

pls

[neat pumice]

What's up? 🙂

[lucid zodiac]

<@&274971100184576010> hey i wanted to get my long vip switched over to medium wanted to know if this was possible ?

[neat pumice]

Contact @balmy cypress please 🙂

[lucid zodiac]

thank you

[neat pumice]

He'll be able to answer that one for you

No problem 🙂

[lucid zodiac]

dm him?

[mossy reef]

Where can I appeal to get unbanned?

[neat pumice]

!appeal

[marble mantle]

Hey, @mossy reef

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[mossy reef]

Thanks

[sour pagoda]

My group is switching servers and I'd like to have my monthly VIP transferred

[ruby mica]

Contact @balmy cypress

[near halo]

wtf is wrong with rustoria us long

when do the weekly wipe

?

[ruby mica]

#oldserverinfo

[sour pagoda]

Okay I contacted @balmy cypress

[fringe mirage]

76561199130827226 why was i banned for hacking

[bitter jetty]

We are a couple of people experiencing lag on Medium eu, just for info

[ruby mica]

?appeal

[marble mantle]

Hey, @fringe mirage

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

can i appeal yet

[sweet matrix]

Just head over the the website and make one. https://bans.rustoria.co

[near halo]

Ayo the bot just messaged me saying I bought something I didn’t buy shit

Why I got donated tf

[dark radish]

someone may have gifted you a kit or something

[near halo]

Why tf

I don’t even play this server

[dark radish]

¯_(ツ)_/¯

you can check on our donation website to see what it was

[median cairn]

can i get my vip back

[neat pumice]

You should contact @balmy cypress about all VIP related issues 🙂

[neat pumice]

That sounds like a scam. We don't dm people with giveaways, skins or anything else like that. Block them if it resembles anything I just wrote. If you could also dm me a picture of the dm, that would be great 🙂

But if it's a BOT from our server, then it's legitimate 🙂

[modest zinc]

do they know when waiting for support?

[dark radish]

@balmy cypress

[tribal cypress]

help

pls

[dark radish]

sup

[little forum]

whats max pop

on us medium

like whats the highest pop will go up to?

[little garnet]

there is a reason wipe is supposed to be at 12 not 12:10

[tribal cypress]

@balmy cypress help ls

pls

[near halo]

for some reason it says im banned but when i go to appeal it says im not banned.

says i got banned for hacking when i never have

[tribal cypress]

@echo venture pls help

[near halo]

i just bought vip twice

[tribal cypress]

can you buy vip for stripe?

[near halo]

can i get refunded one, the first one didn't work

[rotund ridge]

hey i bought vip for us medium i still have que

[tribal cypress]

can you buy vip for stripe?

[rotund ridge]

<@&274971100184576010>

[tribal cypress]

What is strip?

@rotund ridge

What is strip?

stripe

[dark radish]

DM @balmy cypress with your steamID

[dark radish]

Its a payment method

[rotund ridge]

oh fuck

bro i clicked main

is there anyway to get it changed

i ment medium

[dark radish]

ye dm luke

[rotund ridge]

im bricked

[dark radish]

he can help u out

[thorn topaz]

Why is US Medium not Bandit/Outpost combined?

[tribal cypress]

@balmy cypress Look in the bos or go to the conversation

[restive hatch]

i bought main wipe pass and its not working

<@&274971100184576010>

[mellow tundra]

please contact luke

[thorn topaz]

Isn't Bandit/Outpost supposed to be combined on these servers?

[tribal cypress]

Can I pay for VIP via stripe?

@mellow tundra

@dark radish

[little garnet]

@balmy cypress I bought vip and it aint working

[timber cliff]

<@&274971100184576010> I bought vip for myself and a friend and its not working

[chilly zodiac]

My wipe pass isnt working

[near halo]

Try reconnecting, restarting your game, and if you are still having issues, message @balmy cypress with your steamid

[lean zealot]

same

[near halo]

<@&274971100184576010> my wipe pass isnt working. its been about 15 min since i bought it and ive tried to restart my game, reconnect multiple times, etc.

[near halo]

#support message

[tribal cypress]

@dark radish

Go to voice mail

I have a mistake

[barren lava]

I bought VIP and it keeps putting me in que

can anypne help me plz

i restarted my game like 10 times

@balmy cypress Can you please help me

[dark radish]

it works better if you DM with your steamID

[tribal cypress]

@dark radish

Look at the bos

[dark radish]

I have never seen that before

[lucid pendant]

!vipissues @barren lava

[marble mantle]

Hey, @barren lava

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[hollow obsidian]

help

who do i speak to here

[lucid pendant]

what do you need help with?

[hollow obsidian]

Is their any way of getting a refund i just bought 2 VIPs

[alpine mesa]

how come bandit and outpost arnt combined on us medium did it get changed?

[lucid pendant]

You need to talk to @balmy cypress about that

[lucid pendant]

It will be fixed next wipe

[alpine mesa]

oh

[mellow tundra]

It is

it's a mistake on our part

[alpine mesa]

i thought they always were

[mellow tundra]

will be fixed next wipe

[lucid pendant]

@mellow tundra thank you for letting me know

[alpine mesa]

idk i dont lag that much in the swamp now i just have to go to bandit for lrs

[livid heart]

Is there a way to request for an unban?

I was banned about three years ago and I dont remember why

[vestal knoll]

!appeal

[marble mantle]

Hey, @vestal knoll

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[livid heart]

Thanks I applied for an appeal

I know its not instant, but how will I know

[lucid pendant]

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[somber hinge]

When I buy vip for a friend and it says complete, does he insta have it?

[prime berry]

what is this us medium wipe

map

bandit not merged

wtf

[lucid pendant]

@prime berry It’s a mistake and will be fixed next wipe.

[minor plume]

Hi, I bought a VIP to play the server, but I realized that I joined the wrong server. Eventually, the team decided to buy Rustoria's VIP for me, but it was sold out already.. So only I bought it. Can I get a refund?

[dark radish]

dm @balmy cypress to handle the issue

[hollow tendon]

cheat 1223

[marble mantle]

Hey, @hollow tendon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[tribal cypress]

Will there be an increase in slots even on medium eu?

@dark radish

@balmy cypress

[lone gyro]

buenas tardes me ayudan para ser vip 🙂

[rocky jungle]

where can i find the vip?

[hazy vortex]

EU main down?

[lone gyro]

intento pagar pero la pagina no carga EU medium

[rugged hearth]

EU main gone down

[neat pumice]

Admins are aware, they're on it! 🙂

[rugged hearth]

ty

[upper knoll]

I was in outpost with full inventory crafting 80 sheet metal double doors (i know it says 8, i have clip where you can see it is actually 80) which is 16k metal frags. When the server crashed, and i logged on again all of the doors were removed from my crafting queue and the metal was no where. Any way i can get it back?

[near halo]

tf u need 80 sheetmetal doors for

[upper knoll]

Stacking metal so i can have get more metal

[silk trail]

i just bought VIP for EU-main and it says the purchase is complete but i do not have access. still waiting in a queue

[torn sky]

unfortunately not no

[upper knoll]

Damn thats unfair

[torn sky]

sometimes paypal is delayed, if it isn't working in a bit pls message @balmy cypress regarding this and include your steamid

[olive axle]

admins ban ttt clan and bdg clan on 5x zeus i beg

[upper knoll]

all my time and grind for nothing

[hollow obsidian]

@balmy cypress PM

[lucid pendant]

/ticket @olive axle

[marble mantle]

Hey, @olive axle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[austere valve]

Bro I joined the steam group buyt it doesnt give me benefits

on Zues 5x

[neat pumice]

Did you do /auth in game yet? 🙂

[austere valve]

yeah

[neat pumice]

What does it say?

[austere valve]

I join the steam group and I go back and it asks to Join the group again, If I press the link it just brings me into the group that im already ni

and tells me to Join

[neat pumice]

Alright

!rewards

[marble mantle]

Hey, @neat pumice

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[neat pumice]

If you click that link, what does it say on the website?

That you're linked, or not?

[austere valve]

Im linked on discord

steam is linked and it asks to me join the group

I clicked Join

and it brings me to the group

that im in

[neat pumice]

Odd. Give me a few minutes

While you wait, try leaving the steam group and rejoining again through the website

[austere valve]

Already tried that

[spare widget]

@austere valve Wait 5 minutes please and then try doing /auth in-game

There's a chance that it's all sorted out now. Messed with some stuff on our end

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[rotund holly]

/ticket

[marble mantle]

Hey, @rotund holly

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[rotund holly]

I just got game ban for no reason?

[torn sky]

!banappeal

[marble mantle]

Hey, @rotund holly

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[rotund holly]

!banappeal

[marble mantle]

Hey, @rotund holly

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[torn sky]

Click the link g

[rotund holly]

thanks bb

[torn sky]

[rotund holly]

it says i doesnt seem like i was ban

bruh

[plain kelp]

bot name that has not been blocked from server is Jackquelin60
#0539

Jackquelin60#0539

[ruby mica]

Did he send a scam message?

[plain kelp]

yes

[ornate jetty]

guys

i need help please

im stuck in outpost inside a wall

and im floating

@mellow tundra

@zealous kettle

[eternal aurora]

Rustoria.co eu main^^^ and our mini is stuck in a barrier

[rotund holly]

support

help

[neat pumice]

What's up? 🙂

[rotund holly]

I just got game ban for no reason and I submitted a ticket

and it said i wasnt ban and to wait

and i waited and it still says that

[zealous kettle]

You're gamebanned by EAC/Facepunch, we can't edit/issue gamebans.

[verbal owl]

Hey my friend had purchased a vip access to Rustoria US Medium server, and its not showing on the website and im still in a queue

not sure what to do

purchased it for me*

[zealous kettle]

Message @balmy cypress

[verbal owl]

Okay thanks

Is he available right now? @zealous kettle

[zealous kettle]

I'm not to sure, but he'll responsible when he is!

[verbal owl]

ah okay, well yea my friend had gifted it to me so im not sure if that had something to do with it but he typed in the correct steam id but its not showing under my purchases

[zealous kettle]

I don't believe it would show up under your purchases, as you didn't purchase it.

[silk lantern]

#support I am a little disapointed with purchasing VIP, US medium has 486/250 players on right now, I just dont see how that can provide an enjoyable experiance

[lucid pendant]

Very popular server

[ruby mica]

The server does get overpopulated at the start of wipes, it should cool down within a day or two.

[verbal owl]

Yea I cant get in right now, friend purchased me a vip and its not showing up

on my account

[silk lantern]

@lucid pendant @ruby mica i am happy for the servers success, just seems more like a pay server, than getting VIP

[verbal owl]

just waiting now

[silk lantern]

VIP mean Very Important Person

which should not be sold or handed out willy nilly

[ruby mica]

Well, that's a matter of perspective.

[jovial bloom]

blatant cheater in 5x us just got banned but his teammate is still on

[ruby mica]

/ticket

[marble mantle]

Hey, @jovial bloom

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[jovial bloom]

ok

[silk lantern]

@ruby mica are you an admin?

[ruby mica]

No, I'm a chat moderator.

[silk lantern]

@ruby mica how do i go about respectfully requesting a refund, I do not intend on playing this server with this population

[mellow tundra]

Contact @balmy cypress

[verbal owl]

@mellow tundra are you able to help me with my issue?

[ruby mica]

?vipissues

[marble mantle]

Hey, @verbal owl

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[mellow tundra]

?

[verbal owl]

Luke just figured it out for m, thanks guys

me*

[finite heath]

is it possible to exchange my kit for something else like i have pvp+ but want to start playing zeus 5x could i get a kit for equal value ?

[zealous kettle]

Best bet would be to message @balmy cypress

[finite heath]

okay

[untold ledge]

any1 know how to fix respawn glicth

[ruby mica]

What's that?

[untold ledge]

like the sleeping bug when you cant wake up but I got killed while in the glitch and now I cant respawn

[ruby mica]

I’m not too sure, I’ve never had that happen to me, maybe try and restart your game?

[untold ledge]

that wont work already tried multiple things with ZenZen but seeing if any1 knows how to fix it cause just bought VIP and still cant respawn

[neat pumice]

Is this problem limited to one server, have you tried any others?

[untold ledge]

its only US medium

[neat pumice]

If you F1 Ping, what does that look like?

[untold ledge]

let me rejoin kicked by EAC

ping 88

ping

[neat pumice]

Got kicked by EAC? Sounds like a lag issue if that's the case

Could be some bad routing to US Medium for you, did ZenZen get you to restart your router? 🙂

[untold ledge]

No, But just last night I shut down my computer

[neat pumice]

I highly recommend restarting your internet router, shutting down your computer wouldn't address any routing issues 🙂

[untold ledge]

ok brb

[untold ledge]

didnt work

[solar lotus]

Do Christmas lights work on the trio 5x?

[dark radish]

They should

[raw lily]

Hey bud, are you still having trouble?

[gusty shore]

@spare widget if I were to ask if we could talk would you politely decline or would we talk

[frail mauve]

/auth

[marble mantle]

Hey, @frail mauve

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[mortal aspen]

https://streamable.com/vcxm3y

Rustoria us medium cheater ??

[lucid pendant]

?ticket @mortal aspen

[marble mantle]

Hey, @mortal aspen

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[somber pecan]

Hey I got banned from US Rustoria.co 4/15 - Zeus 5X. I was bored and had no friends to play with so i joined a random guys team that was willing to play with me . I was playing with him for about an hour until i got kicked from the server stating "banned from playing with a hacker." Is there any way i can appeal or get around this because I feel I shouldn't be penalized for playing with him. I had no clue he was a hacker and that server is my favorite. I will not play with random people anymore.

[hollow compass]

Spoken to in voice 🙂

[pliant otter]

any admins online ??!

[raw lily]

Are you trying to make a report on a suspected cheater?

[wispy flare]

how do i get discord kit in game?

[pliant otter]

no iam appealing on a ban that i got when i was naked and killed by ak guy

[raw lily]

/appeal @pliant otter

[marble mantle]

Hey, @pliant otter

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[median oasis]

@raw lily can u help me please i got banned for hacking.. im using geforce now btw

[raw lily]

You must file an appeal.

/appeal @median oasis

[marble mantle]

Hey, @median oasis

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[hexed breach]

Anyone know why I can't see other players chat? Had the issue getting bps last night and playing today on US medium. I've turned my chat on and off and restarted my game, I can see messages from the server and like rust errors for placing stuff along w team chat just not player chat

[solemn ether]

can someone please accept my unlike request for tricky2k on the discord

[raw lily]

Which server are you on? Does it do it on any other Rustoria servers?

[dark radish]

Make an appeal at https://bans.rustoria.co

[karmic solstice]

Could a staff member assist me

just got a quick question/inquire

[hexed breach]

US medium vanilla, I can try if one of the other servers doesn't have a queue

It also happens on us trio 5x no bps, nothing happens when i type in chat forgot to mention

[exotic tiger]

ANY EXTRA US MEDIUM VIP?

trying to see if I can get 3 more vip for friends

[dark radish]

Only restock when someone else’s expires

Sorry

[hexed breach]

only message from another player thats shown up for me

[exotic tiger]

can i buy it from other players?

[dark radish]

No. You must wait until someone’s expires

[exotic tiger]

if somone who got vip got banned

is it up for grabs?

[near halo]

What the fuck

I was flyin and this MF crashed

[dark radish]

Which Sever

[near halo]

x5 trio

[dark radish]

Thanks

[shut sage]

hey the us 5x solo duo trio is down

[dark radish]

Admins have been notified

sit tight!

[shut sage]

thanks bro -_-

ill sit tight!

[red quarry]

ROIDS ON TOP

but sdt is down

[shut sage]

@dark radish eats poop 👀

[tribal dock]

Hello

[knotty sun]

disrepsectful

[red quarry]

some one ban this guy

[knotty sun]

^^^

[red quarry]

[knotty sun]

@shut sage pipedownsh*tter

[shut sage]

@knotty sun i piped ur mom

[knotty sun]

@shut sage i was doing anal to ur mom and she tried to stand up. I said #pipedownshitter

[red quarry]

[shut sage]

@knotty sun yo mom so deep on dis dick she a zerg

[knotty sun]

@shut sage your mom lookin like zZz cuz i put her to sleep

[shut sage]

@knotty sun i BURSTGANG in her mouth

[near halo]

Ayo, I clipped this shit when the trio x5 crashed

and I've got proof that I was flyin,

Can I get a TP back to fucken land

😂

im in middle of the fucken ocean

[pliant laurel]

i need support i was big banned

[fringe quarry]

im trying to get a ban appeal, i was playing with @pliant laurel and we got banned for "exceeding" group limit of 3" even though it was only the 2 of us playing together.

[pliant laurel]

we can go through deeper exp

[spare shoal]

any admin online？

[sage flicker]

some one help people are teamig in 3 man sever

hello

@dark radish some one teamin hello like

@somber ravine some one teaming

@somber ravine he just not started killing them hello

[strong meadow]

/ticket

[marble mantle]

Hey, @sage flicker

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[sage flicker]

I did that like come on

I’m about to quit

This sever

[near halo]

why doesnt it rain on the 3x

[sage flicker]

No on cares

Hh

Ughhh

[dusky bough]

Hello I bought a new account but I'm still in the bath what to do ?

[strong meadow]

https://bans.rustoria.co

[dusky bough]

I have already filed an appeal

[rose lance]

hurry get in zues USs

bonnie ryfe cheatin

76561199072211171

he invis

lmao

[strong meadow]

/ticket

[marble mantle]

Hey, @rose lance

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[rose lance]

Already fucking did but you fucks slow ass hell

[strong meadow]

admins will look into it asap, please be patient

[dusky bough]

I have already filed an appeal

[strong meadow]

it will be responded to asap

[dusky bough]

well thank you but there is one question this is not a ban on iron I hope

[strong meadow]

not to sure what you mean by ban on iron

[dusky bough]

well, the ban on the hardware

I mean I can't log in to astoria's servers even if I buy a new account

[somber ridge]

hi, i just got killed by a russian hacker that was spinning and aimbot me

[versed elbow]

!report

[marble mantle]

Hey, @somber ridge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[merry lily]

@versed elbow

how to create ticket?

[somber ridge]

i did

the thing is i cant type is name its using russian characters

[versed elbow]

in game type /ticket add then give a brief rundown of the situation and include any proof

[merry lily]

/ticket

[marble mantle]

Hey, @merry lily

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[merry lily]

bingus but i got this day 1 min later for no reason ?

wtf is this

for testing heavy armor damage ?

and anti-cheat mind i was hacking

[near halo]

ye same

i was banned with you

[merry lily]

yea

we was testing heavy armor

[near halo]

your all squad got baned

our*

one for hacking but he didint evean hack the other ones for hacker asociation

[versed elbow]

was this an Vac ban or an admin ban?

[near halo]

we dont know

[merry lily]

just banned

anti-cheat ban

[lucid pendant]

?appeal @merry lily

[marble mantle]

Hey, @merry lily

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[plucky laurel]

Is walling off monuments allowed on EU main?

[near halo]

dude i was killed by a cheater while transfering loot

and he odvi is cheating

wdid?

[forest urchin]

/ticket

[marble mantle]

Hey, @merry lily

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[hasty tangle]

/ticket

[marble mantle]

Hey, @hasty tangle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[timber topaz]

/ticket

[marble mantle]

Hey, @timber topaz

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[lusty basin]

Rustoria Long US Server crash

[violet dagger]

Booting back up now

[lusty basin]

Thank god it rolled back

we were in a mini

xD

Mini all good now

[gritty cosmos]

Are accounts with a 12-day old vac ban allowed on rustoria EU main?

[neat pumice]

Hi! VAC bans are not Rust related, and are not taken into consideration. EAC / Game bans are however, and must be 180 days old to connect to our vanilla servers 🙂

[gritty cosmos]

Vac is csgo right?

[neat pumice]

It covers a whole bunch of Valve games 🙂

[torpid saffron]

VAC = Valve Anti Cheat

[gritty cosmos]

Aha, unfortunate. Ty anyway ^^.

[subtle harness]

yo

any mods?

or whatever

please i need help

like quick

on rustoria

us long

[raw lily]

What is it?

[subtle harness]

i am stuck

in a door

in smoil

pls help

😦

tried downing me and reviving, literally stuck in the door

[raw lily]

We cannot interfere with that kind of stuff. Your best bet is to F1 kill and have your team take your stuff

[subtle harness]

weakkkk

game bug 😦

[raw lily]

Yes, it is unfortunate, but I don't see much more of an option. The longer you stay, the more vulnerable you become. If I were you, I'd try to get out of there ASAP, even if it means F1 killing. If you took a boat, depending on where oil is, you might be able to random spawn and meet up with your team on shore

[minor wind]

Can you move VIP from Long to another server?

[neat pumice]

@balmy cypress can help you with all VIP issues, shoot him a dm 🙂

[neon stone]

help

help

[pure sinew]

sup

[neon stone]

hacking

[pure sinew]

?appeal

[marble mantle]

Hey, @neon stone

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[neon stone]

I didn't cheat. The new number

[pure sinew]

Please appeal.

[neon stone]

steamid：小桥流水人家 I didn't cheat, the new number. I just used VPN, to unseal it, okay, administrator?

help

help

[pure sinew]

Please appeal your ban

on the website

[neon stone]

I've appealed a few times. I didn't succeed. Please untie me.

[pure sinew]

the appeal decision is final.

[neon stone]

Didn't decide not to inform me of the result.

[torn sky]

You will be informed when you appealed your ban on the website

[neon stone]

Your appeal is currently under review. Please allow up to 1-3 working days to process information technology. We thank you for your patience.

If you want to receive discordant updates through your appeal, you are free to associate your discord on RUSTORIA.LINK.

I appealed a few days ago. I'm still reviewing it. Can management help me solve it?

I appealed a week ago. It didn't work out.

@pure sinew

[raw lily]

They denied the appeal?

[neon stone]

no

No rejection.

Just don't lift the ban.

My new game.

[wooden spindle]

Then you just have to wait for them. It is maybe many appeals to answer or maybe you can try to make a new one

[fringe mirage]

76561199130827226 i appealed my ban and it got denied, i wasnt even given a reason of why i got denied, i can make handcams or screenshare my computer, i am not hacking

[wooden spindle]

If a appeal gets denied then your ban is perm

so you cant get unbanned because it has been denied

[fringe mirage]

i was given no reason

[wooden spindle]

a reason should be given but idk why you didint get one

[neat pumice]

The admins don't give reasons for denying appeals, because this can reveal the techniques used to catch cheaters. 🙂

[fringe mirage]

i literally played the servers for 10 minutes 2 weeks ago i didnt even know i got banned

[near halo]

@fringe mirage sussy imposter

[fringe mirage]

what

https://tenor.com/view/sus-gif-20302681

[neat pumice]

There's nothing more we can help you with, please take it to #general and have a nice day!

[fringe mirage]

👍

[lone bane]

i need help

[neat pumice]

What seems to be the problem? 🙂

[lone bane]

i have gotten disconnected twice now while in que.. I just got disconnected at 17 player que and had waited for 2 and half hourd and before i got disconnected at 30 after had waited for 1 and half hour

[neat pumice]

In the absence of any server issues, the only thing I can potentially help with is troubleshooting your own network connection / system settings to see if there's an underlying problem. Which server are you connecting to?

[lone bane]

rustoria eu medium

is there any way of getting me through the que because i dont want to sit another 3 hours que

[neat pumice]

Well, no reported issues with EU Medium, the disconnects are most likely the result of an unstable network on your end, I can try and help you diagnose that. However, the queue is what it is, these are popular servers. The only way to bypass the queue is to buy VIP for the server in question. Having to sit in a queue is not something support can help you with I'm afraid! 🙂

[lone bane]

ok.. thank you for help

vip is out of stock

;(