#support

1 messages · Page 1398 of 1

untold wharf
#

@raven mist

#

on rustoria eu long a big zerg got banned for cheating and now like another group got they're codes and shit in base
is it like association ? can they get banned

raven mist
#

Hey adrian, please make a ticket about it using the /ticket command and we'll take a look

untold wharf
#

i allredy did it :/

raven mist
#

On which server?

untold wharf
#

rustoria eu long

near halo
#

will do

raven mist
#

Seems like you already got an answer on your ticket adriann

untold wharf
#

ye , and i reply to that

#

with what happend

vivid lava
#

@raven mist me friend is send msg

#

How long is this

lucid goblet
#

The node ban administrator helps solve the problemhttps://steamcommunity.com/profiles/76561198331288236/

#

Node ban

velvet night
#

i can't play rustoria main sever 😦 My vip is of no use

#

If you are going to block the server ip, you will be notified in advance or what will be the VIP living person?

raven mist
#

We're aware of these issues and its being worked on @velvet night

plain estuary
#

Hi, i need to talk with admins

#

@raven mist i need to talk with you

velvet night
#

If you're aware of the problem, isn't it right to tell you what's going on?

raven mist
#

Hiya @plain estuary whatsup

plain estuary
#

can we talk on voice chat

#

its easier

raven mist
#

Cant right now, but feel free to pm me ^^

spring trail
#

when i join server?

acoustic bramble
#

im trying to join a server but im stuck on the death screen, cant spawn. i reloaded steam and also verified local files but im still stuck. on death screen i still can move around the map and check shops but not spawning, either in bag or randomely

haughty harbor
#

?gamefiles @acoustic bramble

marble mantleBOT
haughty harbor
#

?mapfiles

marble mantleBOT
#

Hey, @haughty harbor

If you are received the Disconenction message World File Mismatch error
then follow this step:

Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

proven crescent
#

!appeal @plain estuary

marble mantleBOT
#

Hey, @plain estuary

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

jovial chasm
#

so i was banned and idk why. i was able to join yesterday. could it be because im using geforce now?

raven mist
#

Whats your steamid @jovial chasm lemme take a look for you

marble mantleBOT
jovial chasm
#

76561198181412165

raven mist
#

Try to connect again in 5 mins ^^

jovial chasm
#

ok. was it because i was using geforce now?

raven mist
#

Probably

weary surge
#

Can i get help not specific to Rustoria Servers ?

near halo
#

@weary surge what do you need help with?

weary surge
#

my holo is super bright

#

it happened after all my rust setting reset , but i changed them back to normal and now my holo is fucked

near halo
#

hello, I can't find eu medium on search and can't connect by ip either, what do I do ?

weary surge
#

its usually a thick red

small junco
#

do rustoria do script checks?

neat pumice
small junco
#

noo like do they check ur pc for scripts because someone on my team were scripting but we all got banned for it so i was wondering if someone could check my pc for scripts because i dont cheat but we all perma like whatttt

torn sky
#

Have you made a ban appeal?

near halo
#

guys pls help 😄

small junco
#

yes but i got banned for exceding team limit so i made a ban appeal for that but since that happened the an reason has changed

torn sky
#

Hum?

#

Make sure to check if you can make a banappeal on the website

hollow sequoia
#

yo cant join onto server

small junco
#

i did

near halo
#

can't join aswell

small junco
#

but its for a different thing

#

bro a fuckiing moneth and the support dont do shit

#

such ass support

cerulean galleon
#

Maybe dont cheat 3head

celest wing
#

can i get sum help?

neat pumice
# small junco noo like do they check ur pc for scripts because someone on my team were scripti...

Either your appeal for teaming was denied, or you appealed, and it was approved, for you to be banned again for scripting / association, in which case you can make another appeal, or both are denied and you want to prove your innocence to an admin. In the latter case, the screenshare part is something you should have put in your appeal if you felt it would prove your innocence, in any case, appeals are not denied lightly, and the admin would have had a very high confidence that you or your teammates were scripting.

keen ocean
#

like when will i be unbanned

neat pumice
celest wing
#

can i get some help?

wicked osprey
#

@raven mist I submitted an appeal but got denied, I saw someone else say something about GEforce or something? I got a new computer and first time playing rust in years, and yet I'm banned, is this the problem? Admins say I'm banned but give no reason, told not to appeal again, I don't even know what this GEforce is, but I see it pop up when I boot up games

neat pumice
plain estuary
#

I need to talk with an administrator from rust server

fluid lagoon
#

Cheat people use other players' names and then ban an entire team without having anything to do with whoever got the name. administrators are killing their own server without realizing it. they seem to administer small children. A little more serious please !!! They are banning various clans for no reason. I don't understand how they can make the same mistake several times. looks like a community server run by kids with 3 hours played in this game. <@&274971100184576010>

spare widget
#

@small junco Just checked- looks like you're permanently banned 😦

#

@wicked osprey Wait 5 minutes and you should be fine to connect

still galleon
#

i need some help with connection on servers. all my team normal ping and i have 300+ on rust eu medium. no issues with my internet, are servers still messing up?

wicked osprey
#

Okay thanks @spare widget I got worried about thinking someone used my account, but I have the steamguard feature and shit, thanks for your time

acoustic bramble
#

@drowsy pond im in support, still same issue

spare widget
#

@still galleon I believe there still network issues still going on. Can you DM me please?

plain estuary
#

@spare widget can we talk?

spare widget
#

@plain estuary One second please

knotty echo
near halo
#

yeah there's shit going on with medium

#

i can't connect to it

#

or find it on search

broken gazelle
#

Why is the no bp's 5x so dead?

hollow sequoia
#

i think i pissed of my neighbours so much they are dedosing the whole servers so they can raid peacefully XDDDD

frail thunder
#

Any support staff on?

small junco
#

@spare widget ik im perma but its because my teamate was scripting

#

but why would i get perma for that

spare widget
#

@plain estuary Best thing to do is visit https://bans.rustoria.co/admin and send in an appeal if you haven't yet. I'll pass it on though to the admin handling it just to make sure they're aware- even though we are checking them quite often

hollow sequoia
#

playing with a fuckin hacker thats why

small junco
#

yeah but im not hacking am i

spare widget
#

@keen ocean Looks like you're good now?

fluid lagoon
#

of course and by then the server base will not exist, applause. you will be proud of your trashy administration @spare widget

small junco
#

i didnt know he was scriptin til the other day

hollow sequoia
#

but you got a teamate to hack for you so you still got all the shit that the guy with the hacks killed

small junco
#

hes a dumb fuck i dont even talk too him anymore that was my first wipe with him then we all get banned

#

not my fault

hollow sequoia
#

ur fault m8

plain estuary
#

@spare widget i need to talk with you.. i did the apeal.

small junco
#

he would go on deafan and shit on clans , we just thought he was good

hollow sequoia
#

should know who u play with

small junco
spare widget
#

@fluid lagoon Sorry you're frustrated 😦 I totally get it. I've let you know that I will be passing on the info- I can't just snap my fingers and have you unbanned when I'm not the one handling your situation. But I do believe in the high quality of the admin team honestly since I see it every single day, but again, yeah I get how you're not going to be super happy about this specific situation. Thanks for your patience.

hollow sequoia
#

yea doesnt matter how many wipes u play or how long u know him if hes ur team8 he is part of the team and how does admin (lets say) that he wont just log back in with another account and the join your team again, so to make it fair they ban the whole group to prevent future hacking/ hacking teamates

small junco
#

bruh

fluid lagoon
#

I am not banned, but I have suffered the same, I do not play in that group but Ibaiap is from my community. We are several streamers who enter the same server, we know each other but we do not play together, you did the same to us and now you do it to them. @spare widget

small junco
#

are u fuckin kiddin

#

who even are u , you have no clue what ur on about ur not dealing with my ticket so stay out of it like fuck

hollow sequoia
#

im telling you why u got banned and ur not getting unbanned m8 just deal with it

#

ur fault

small junco
#

ok but its nowt too do with u

near halo
#

zenzen is there anything you can do about medium ?

hollow sequoia
#

i know just wanted to tell ya that

near halo
#

can't join, can't find it on search

#

can play with vpn

spare widget
#

@fluid lagoon @plain estuary Just checked on it- looks like no issues with the ban. Thanks for letting us know though. Every appeal will receive a response.

hollow sequoia
raven mist
#

Can u guys join over ip?

hollow sequoia
#

no

raven mist
#

What server?

small junco
#

shenzy is only helpful admin icl

near halo
#

eu medium

raven mist
#

Where are u guys from ? ^^

near halo
#

lithuania

hollow sequoia
#

for me i just get to the loading screen and it just says receiving data no matter how long i wait EU Main

#

Live in Northern Ireland

small junco
#

ew

#

yank

raven mist
#

Hm pm me about it please

hollow sequoia
#

not irish tho m8

small junco
#

where u from

hollow sequoia
#

lithuania

#

u?

small junco
#

uk

hollow sequoia
#

aight

#

@raven mist nvm it fixed just there ty tho

raven mist
simple dagger
#

idk y but i have been temp banned fro 15 mins but i haven't done anything wrong

raven mist
#

is it a eac temp ban?

fluid lagoon
#

Let's see if you realize that you have people duplicating the identity of others and instead of banning the correct one, you are doing it the other way around @spare widget

simple dagger
#

ye its eac temp ban

raven mist
#

gotta wait that out unfortunatly james

#

Thats out of our control :/

simple dagger
#

but it's happened before then just kicked me out then said i was temp banned for 15 mins

#

ok

hollow sequoia
spare widget
#

Hell yeah- glad to hear it. Have fun

urban sparrow
#

is just typing a ticket?

#

I need to make a ticket

neat pumice
urban sparrow
#

i cant get in game

neat pumice
urban sparrow
#

5x no bps EU

#

i was in a team of 3 and on of my teamates took over some guys base and we got banned for exceeding limit

#

i had nothing to do with it

neat pumice
#

!appeal

marble mantleBOT
#

Hey, @neat pumice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

civic fractal
#

whose the founders?

urban sparrow
#

Monologic will you review my appeal

teal stump
#

The website always crashes when me and my friends try to access the leaderboards, are you aware?

#

It's been like this for a couple days atleast

weary surge
#

Can anyone help with my holosight being barely visible , its only recently changed

neat pumice
south river
#

How do I know when admins read/respond to my appeal?

dark radish
#

Since you are verified, a bot will DM you with the verdict

near halo
#

hi im on eu 10x and a clan are boasting a 8 man clan but server limit is 5

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

quartz frigate
#

Anyone else have a scam dm from @near halo (830827711369838623)

zealous kettle
noble jolt
#

please fix auto door close

#

i type /ad and it doesnt turn off i just lost a raid because of it

raven mist
#

What server was this @noble jolt ?

noble jolt
raven mist
#

Just did some tests @noble jolt and seems to be working completely fine

noble jolt
#

no way

#

well ig it might have been my mate who had it on or something

prisma ginkgo
#

why ban me

austere flower
#

HI

#

IN ANY ADMIN THERE?

torpid tusk
#

i got banned but it says im not banned when i try to appeal

west shadow
#

any admin here?

raven mist
#

Hey @west shadow whatsup ^^

west shadow
#

my friend was banned because of play with hacker

torpid tusk
#

shenzy

west shadow
#

can i ask when he will be unban

torpid tusk
#

why does it say im banned but when i try to appeal it says im not banned

west shadow
#

76561198862453826

raven mist
#

try again in a few mins Cow

#

He needs to make a ban appeal @west shadow

west shadow
#

he did

#

he made the appeal a week ago

mental badge
#

@balmy cypress

steel egret
#

my friend uses ur site rustypot and now his steam account got hacked and they took £40 worth of skins

misty scroll
#

Hey there, we do not own Rustypot.

near halo
#

Pablo escabar cheating on 10x no bps eu. 17 hours with aimbot rofl

proven crescent
#

!ticket @near halo

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

already did bro for god sake

proven crescent
#

Ok great, we'll look into as soon as possible!

austere flower
#

oy admin

#

this mother fuckers are cheating 100%

ruby mica
marble mantleBOT
#

Hey, @austere flower

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

austere flower
#

u dont want to ban the,?

#

i sent ticket

ruby mica
austere flower
#

whem

#

when*?

#

we lost 20 gear sets to them

#

check their battle metrics

#

wtf admin?

near halo
#

how do I see the ticket response from admins?

sour oar
#

It says im banned from the servers so i put in for ban appeal and it says im not banned i am very confused

oak dome
#

i need admins to talk to me its been over 4 days that i havent received my feed back

torn sky
torn sky
sour oar
#

@torn sky idk ill try again

near halo
#

can an admin unlink 76561198844018609 from hunned#1699

#

the rustoria.link unlink button didnt really work i did it 9 hours ago

sour oar
#

@torn sky just did it again says the same thing

near halo
#

@torn sky there's no tickets at all but k

#

?appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

soft bramble
#

?appeal

marble mantleBOT
#

Hey, @soft bramble

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

sharp hollow
#

is anyone able to update me on my ban as i was told 8 hours ago it was getting a response soon and yet still no response

near halo
#

what did u get banned for?

sharp hollow
#

met a guy in outpost and went to roam with him and it turns out that when i was at base depoting loot he was toggling

#

on 10x

near halo
#

hmm

#

i would make another ticket

sharp hollow
#

i dont want to pester them toooo much

soft bramble
#

yo mav

near halo
#

yo

soft bramble
#

Were you near launch before your ban?

near halo
#

i dont think so

soft bramble
#

Werent you a solo?

near halo
#

yea lmao

soft bramble
#

they banned my group of three plus you

#

lmfao

near halo
#

yea ik im talking to Ashe rn

#

Ashe is my boy

soft bramble
#

ah

#

it says 1-3 bus days for the appeal

#

so thats cool

near halo
#

yea ik

#

some aids

soft bramble
#

I have it clipped of us getting banned

#

if a admin wants to see it then by all means lmk

near halo
#

lol i literally opened a crate on road and then bye

knotty echo
#

hello i have a question

near halo
#

i have an answer

#

maybe

#

my heli no work can i have 750 scrap refund

proven crescent
knotty echo
#

<@&274971100184576010> i send ticket I knew the cheter

proven crescent
#

Please be patient, an admin will look into it shorty! 🙂

grave nova
#

Found a cheater on 5x trio

#

he has 3 hours

#

conkerost is his name

proven crescent
#

!report @grave nova

marble mantleBOT
#

Hey, @grave nova

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

grave nova
#

k

lofty prairie
#

BAN CONKEROST

noble jolt
#

ban conkerost

proven crescent
#

!report @noble jolt @lofty prairie

marble mantleBOT
#

Hey, @noble jolt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

noble jolt
#

DID U JUST REPORT ME?????????

#

HOW RUDE

proven crescent
#

@noble jolt No that's instructions on how to report a suspected cheater 🙂

noble jolt
#

oh

hidden karma
#

wtf is this

#

conkerost is hacking

bleak sky
#

waiting room gang

small junco
#

rustoria support is so fucking shit

torn sky
torn sky
sudden ridge
#

SERVERS rustoria.co us main!name:90 rocket.in the map t11 large base play with hacker!Name:BIG WORM he already got banned.they raid us together

near halo
#

Waiting for unban for 2 days -_-

wheat locust
#

were you hacking?

near halo
#

but banned for hacking

#

play for 6 month

#

and get banned

#

gggg

wheat locust
#

but like

#

were you hacking

near halo
#

dont know

#

never use hacks

wheat locust
#

lmao you was hacking

near halo
#

lol

#

xd

#

banned for skill

lapis totem
#

how do i make a ban appeal

whole drift
#

great support btw

lucid pendant
#

!appeal @umbral beacon @whole drift

marble mantleBOT
#

Hey, @umbral beacon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

alpine sigil
#

who wants to team trio 3x

#

trio 5x

#

i mean

strong meadow
alpine sigil
#

kk

buoyant sorrel
#

Ayo

#

I was recently botted by a user called @near halo

#

I have a screen shot for proof

#

Dm me for it

carmine silo
#

can i have some admin help pls

near halo
#

^^^

carmine silo
#

@mellow tundra

#

@oak iron

#

@spare widget

cursive thicket
#

/ticket

marble mantleBOT
#

Hey, @cursive thicket

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

soft bramble
#

@torn sky @proven crescent sorry for the @ but I have the clip of us getting banned for “exceeding group limit” but it was just the three of us in launch pvping

urban sparrow
#

How long does it usaually take for ban appeal?

#

Lanie just a clip of 3 of you in a team wont work

soft bramble
#

I already put in a ticket but 1-3 days is a long punishment for something I didn’t do

urban sparrow
#

earlier my teamate was given the code to another groups base and we got banned

#

just for us taking over a base that was quitting

marble mantleBOT
#

Hey, @urban sparrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

soft bramble
#

I understand but still we didn’t have any interactions with the person we got banned with

urban sparrow
#

Yes Gree, I appealed. Just waiting for the results

soft bramble
#

No loot was given nothing he wasn’t even in our discord call

wispy dirge
near halo
#

Why did my ban appeal get declined I was told from sicario that 3months I was banned for it’s been 3 but it’s getting declined can anoyone help ?

soft bramble
#

What keylock?

#

My base only had code locks

wispy dirge
soft bramble
#

wait could it have been because the person we invited had left his team but was still on their old bases tc then when he left his group to join ours his old team mate got on and added himself on their old base when he was still on it?

wispy dirge
soft bramble
#

I worded that oddly ngl

wispy dirge
rapid venture
#

!ticket

marble mantleBOT
#

Hey, @rapid venture

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

wide lintel
#

hey

#

there is a hacker

#

which is giving us hard time

#

could you please make something about him

spare widget
#

@wide lintel Best to send in a ticket in-game with /ticket add (your report with details)

wide lintel
#

alright bud already did

#

thanks tho

#

have a great one

spare widget
#

Sounds good 🙂

lean grotto
#

hi can i request a ticket

ruby mica
lean grotto
#

can i speak to a mod

hot shore
#

how can i cancel a vip sibscription

delicate rapids
#

/ticket

marble mantleBOT
#

Hey, @delicate rapids

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

delicate rapids
#

there is a person on rustoria main i think is cheating his name is sweet girl, could you check it out.

marble mantleBOT
#

Hey, @delicate rapids

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

rapid venture
#

what do i do if i have proof that a guy is cheating

haughty harbor
granite sedge
#

I also have a cheater who just raided me by taking the codelocks off my base

haughty harbor
granite sedge
#

like what....? lol

granite sedge
#

yea its really bad

#

I have submitted like 10 tickets

haughty harbor
#

im not sure thats a hacker

granite sedge
#

thats what i am saying

#

but why would an admin do that

haughty harbor
#

are you solo or?

granite sedge
#

no i have a group

#

i would be more than happy to talk about what happened in vc

haughty harbor
#

then i have a feeling you guys got insided

granite sedge
#

no

#

the guys i have been playing with, i have been playing with for 4 years

#

and they are all in discord with me now

mellow tundra
#

I'm looking into your ticket now

#

Have patience please

granite sedge
#

ok that you aden

#

again i would be more than happy to talk in vc to better explain the situation

#

or talk in private chat

#

i dont want this crap to happen to someone else

haughty harbor
#

do you happen to have the dudes steam link?

mellow tundra
#

join vc

haughty harbor
#

ye aden can take you

granite sedge
#

which vc

rapid venture
#

can someone help me?

mellow tundra
haughty harbor
rapid venture
#

i have proof of a cheater

haughty harbor
#

if you have proof of someone cheating make a ticket with a streamable/youtube link inside of it

rapid venture
#

cuz tickets its not that fast

#

he is raiding us thats the problem i dont have time to render 2 videos

haughty harbor
#

ticket is the fastest way to get your ticket looked at unless an admins isnt busy and is willing to look into it

rapid venture
#

2 hours isnt that fast ://

haughty harbor
#

have you gotten a reply to your ticket?

rapid venture
#

once yes and that was like more than 40 min ago

haughty harbor
#

ok and what did it say?

rapid venture
#

that the admin sent his account to eac

haughty harbor
#

ok then the ticket has been dealt with ?

rapid venture
#

and i made a new ticket now about him cheating even more

haughty harbor
#

so he is still on the server even after the first ticket got replyed to?

austere oar
#

any admins around?

rapid venture
#

u can see that he was looking down and then randomly shooting my friend in the head from nowhere

haughty harbor
rapid venture
#

yes but he said that the guy was clean aswell

#

but he is not

#

you can see that in the video

haughty harbor
rapid venture
#

he didnt jump no one did he was trying to get in the shooting floor

#

looking down?

haughty harbor
#

it still doesnt look like a cheat to me but because of the time he didnt have eyes on the dude he could have A, been alt looking and B, in the two seconds he was behind the dirt have been looking around to make sure he wasnt gonna get killed

rapid venture
#

bruh u not even a rust player dud can i get a real admin? cuz there is NO way for that guy to even have a reason to alt look because he was looking straight down tryna get in?

haughty harbor
near halo
#

Banend for hacking even tho ive never played rustoria before PensiveWeird

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
haughty harbor
#

all g lmao

#

just chatting to chri$t

near halo
#

Jameson why was i banned, ive never played on the rustoria servers before, when i joined i was instantly banned

blazing birch
#

JUST DIED TO A CHEATER

rapid venture
#

tell me then why he would alt look while looking down in to a shooting floor?

#

he killed us all and tried to get in

haughty harbor
rapid venture
#

and the hill was in the way so how is he suppose to see my friend?

haughty harbor
rapid venture
#

it was like 25m away and is it the same with bases then?

haughty harbor
#

it was almost 65m

rapid venture
#

still thats nothing bro

#

the hills stop rendering around like 400m

haughty harbor
#

im not gonna argue with you anymore if you believe he is still hacking wait for the other ticket to get looked into

near halo
#

Once my esp glitched out and like the ppl wouldnt render, it was pretty tuff

rapid venture
#

i will and i hope that u get better at your job

near halo
#

Me?

haughty harbor
#

ok good luck!

cunning rivet
#

can i get an admin

#

hacker on my server

marble mantleBOT
#

Hey, @cunning rivet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

cunning rivet
#

these hackers will not get banned

brisk bluff
#

?report @cunning rivet

marble mantleBOT
#

Hey, @cunning rivet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

fiery pier
#

how do I get the role donator

#

oh nvm

red quarry
#

is 5x trio down?

rapid venture
#

@haughty harbor i have something u cant explain

#

<@&274971100184576010> help

#

how sus is that 1-10

near halo
#

he could've predicted you were there and rocketed as soon as you were shown

#

but also he probably saw your shadow

rapid venture
#

how?

near halo
#

but if you think somebody is cheating you should report him in-game just type /ticket and you will see a list of commands and on top of that you should also F7 report him

rapid venture
#

what shadow?

#

IVE DONE THAT 10 TIMES

near halo
#

there is nothing else you can do

#

an administrator will tell you exactly the same

rapid venture
#

true but thats like 100% proof of him cheating so idk what the problem is

#

look again and tell me where my shadow is

#

and how can he predict it when i never made a singel sound?

near halo
#

not long before you died to him he killed your teammate, and since you guys have multiple people in the clan online of course he can expect another one

#

anyways, goodluck with making a ticket in-game and F7 reporting him

rapid venture
#

but he was behind him?

strong meadow
#

I wouldn't say that's 100% proof at all on that scenario, you also made a sound exiting your door and walking outside. It's most likely explainable but like heirso said by doing /ticket an admin will look into it.

rapid venture
#

dont care anymore bro i left the server the hacker is your problem now

#

not mine

#

dont come to me after he is banned telling me sorry and that i was right

#

just sayin the truth man

strong meadow
#

we didn't plan on coming to you but the admins will respond to your ticket whether they where banned or they believe they're innocent as of now. This doesn't conclude it's not evidence but I went frame by frame and you can clearly see the player standing there holding that angle, from the clip we also can't tell how much he can see of you as sometimes a player can see you a lot more than you can see them.

rapid venture
#

cna you jump shoot with a l96?

#

cuz he did

strong meadow
#

If you dont have evidence of him directly jumping in the air and shooting with an L9 in a suspicious manner than it wouldn't really matter as there's scenarios where it looks like a player jump shoots or slight bugs.

#

Now im not saying the player isn't hacking though, just the evidence provided could be explainable and isn't extremely sufficient.

late crystal
#

@rapid venture mad?

strong meadow
late crystal
#

oh no

#

havent seen you before pal

#

a chat mod moved up i see. i will now rest in general chat

strong meadow
#

That's sad I've been here for awhile and was admin...

late crystal
#

damn a demotion

strong meadow
#

Stepped down to headmod for some time actually 🙂

late crystal
#

no need to explain

strong meadow
near halo
odd sandal
#

Im waiting for support

#

<@&393554009799000064> Can i ping you?

strong meadow
#

well I am currently restarting my computer

odd sandal
#

Alright bro, i will wait, sorry for the ping

torpid saffron
#

fiz Bite

near halo
#

can i get an admins help?

worldly aurora
#

there is a hacker in the american 10 no bps server

#

O MEMORAVEL is the name

marble mantleBOT
#

Hey, @worldly aurora

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

strong meadow
cloud sandal
#

Does zeus 5x bp wipe tmr cuz it says every monday

swift whale
#

i join discord server but i cant give the points

#

plz help me

#

I entered the Discord channel, but I can't get the points. Can you help me?

steel wyvern
#

Hello

#

There is a cheater on eu long

#

hes getting staches

smoky ether
#

Oyy, Cheater on rustoria trio 5x us no bps

torn sky
#

ingame do /ticket @smoky ether @steel wyvern

vivid knoll
#

yo what time does the eu medium wipe

#

@torn sky

torn sky
vivid knoll
#

thank u man

static haven
#

ight bro its been like 3/4 months can I get script checked or something, ik yall declined appeal but i fr dont cheat lmao check my youtube.

#

Unbanned from 2 other servers now, ion know why yall dont want any proof I dont cheat and just hold my ban anyway.

#

Both steam and youtube included in my discord profile.

#
  • it got my friend perma banned too, which is bullshit because it was a false ban in the first place, gave a handcam then too.
glossy yarrow
#

hey

#

i am getting kicked for racism on rtg

#

i was playing and logged off

#

and now cant log in

#

i dont even have chat or voice chat activated bcause everyone spams there

#

so

#

can i get some help?

#

<@&274971100184576010>?

#

everytime i try to connect i got this message

clear canyon
#

Cheater on EU LONG
Admin Can you Check Please
His name is Ночь

violet comet
#

hey i have vip on eu long and its making me wait in the queue still

marble mantleBOT
#

Hey, @clear canyon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

drowsy pond
violet comet
#

i have and i am i double checked

drowsy pond
marble mantleBOT
#

Hey, @violet comet

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

glossy yarrow
#

can i get some help please?

marble mantleBOT
#

Hey, @glossy yarrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

humble vessel
#

EU LONG 10000 ping againnnn

#

fix your shit

cyan jolt
#

wanna fix ur laggy servers again?

#

lmao

humble vessel
#

last time buying vip

cyan jolt
#

ini

humble vessel
#

whole week already lagging

#

put money from VIPs to better host u shitheads

cyan jolt
#

agreed

olive wadi
#

yep, unplayable eu long

glad rover
#

us long is lagging again

glossy yarrow
zealous kettle
marble mantleBOT
#

Hey, @tame stump

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

glossy yarrow
knotty echo
pliant iron
#

can anyone help me out one of my teammates is getting called a scripter in chat

#

but not sure if he actually is

#

and i dont wanna get banned for asociation

cyan jolt
#

fix ur servers

humble vessel
#

fix ur servers

minor wind
#

week after you can't even fix this problem

#

XDDDDDDDDD

humble vessel
#

1000 VIPs, cant fix one server

#

good one boys

cyan jolt
#

yup

humble vessel
#

this support channel is a joke

cyan jolt
#

they only care about the mulaaaaa

violet dagger
#

Saying "fix your servers" is not helpful at all 🙂

#

What server is having issues?

humble vessel
#

neither is waiting 1 week

olive wadi
#

Eu long

humble vessel
#

take the fking server down then

violet dagger
violet dagger
humble vessel
#

would be nice to take server down

#

cuz some are lagging and some are not

olive wadi
humble vessel
#

and the ones who arent, can freely run around in my base

cyan jolt
#

Sicario ur saying ur servers have been fine for a week? are u skunked xD

humble vessel
steel cloak
#

sorry but i cant say anything u get muted for accusing hackers but we cant do shit we are getting raided by hackers and cant do shit

pliant iron
#

@violet dagger do you guys spectate poeple for scripts?

violet dagger
steel cloak
#

yes ik but ur not doing anything and ive lost everything

violet dagger
steel cloak
#

but its 2 late

violet dagger
knotty echo
steel cloak
#

ill make a ticket but it will be 2 late

#

its just ruining the game and ur not doing anything about it

violet dagger
#

Nothing we can do when you have not made a ticket @steel cloak

cyan jolt
#

bout to lose a nice ak set

#

to ur shitty server

#

this is gf

humble vessel
#

lost rows of aks to this garbage servers

cyan jolt
#

lol

#

such a shit server

#

u should see me rn

humble vessel
#

vital lag doesnt seem so bad now

cyan jolt
#

lets hope not for later

knotty echo
#

o hello lewis cheater

#

you have lags this shit server :d ?

cyan jolt
#

looooool

knotty echo
#

? 😄

shadow apex
#

can someone move me?

#

<@&274971100184576010>

humble vessel
#

hi there bott

near halo
#

help

#

i lost m39 and sar with 500 scrap i was on outpost and then i got banned for 10 min Disconnect EAC: EAC Temporary Server Ban (Expires in 9 minutes) then i join and i was dead in bag somewhere i go to outpost i didnt find my body

#

it was lag on server

tall kettle
#

ASTRAL CLAN RECRUTING NOW! WE ARE IN THE SEARCH FOR EXPIERIENCED PLAYERS, WE ARE A GROUP, EVERYONE FARMS PVPS BUILDS ETC. THE ONLY REQUIRMENT IS TO HAVE MORE THAN 400 HOURS PLAYED. IF INTERESTED DM ME

near halo
#

how i can get my stuff back

#

!ticket

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

zealous kettle
# near halo /ticket

We do not interfere with gameplay, so unfortunately your items are unable to be returned to you.

near halo
#

but the problem was from your server

#

i was working hard for the lott

#

loot

zealous kettle
#

Yes I understand, but that is our policy on returning items.

near halo
#

man

#

im trying to not be mad rn

#

i work hard for my loot , and ur server have lag and i got ban for 10min and lost everything

#

and u talking about policy

#

?

#

do you know how much time take me to have m39 and sar and 500 scrap

#

or u want me to explain how hard i get it

#

you think i will come here and look for discord link so i can lie and get loot i didnt have it ?

#

this why you have this policy for ?

raven mist
#

Eac timeout / bans are out of our control

near halo
#

EAc timeout happen cuz ur server have lag and everyone say lag on chat

raven mist
#

And its still something out of our control if eac tempbans

near halo
#

all what im asking for is my loot back check ur records or something u will see i was hazy sar m39 16 bullet and 500 scrap

#

listen mr

#

give me my stuff back

raven mist
#

Sorry, but thats not something we can do

near halo
#

stop lie man u can f1 and spawn c4 and shit

#

its something u can do

#

trust me

#

so if i come to your house and blow you and blow ur car , then u go to goverment asking for help or money back or something

#

they will help you or they will say sorry , but thats not something we can do

#

answer me

#

yes man i really work hard

#

this guy here is dis respect ful

#

i come asking for help he start saying we cant help

raven mist
#

Nothing disrespectfull, im just telling you we do not refund items

near halo
#

you didnt answer me

#
they will help you or they will say sorry , but thats not something we can do ```
#

just answer me

velvet horizon
#

yo you need to chill, its a game

#

just grind again, pretend you got raided

near halo
#

hell no i was all wipe with no gun no weapon no ammo

#

i play with 23 fps

#

and now when i have the loot

#

the server say lets fuck up with this guy

#

lets make his day worse

#

so he can sucide

velvet horizon
#

the world doesn't revolve around you my guy, it didn't happen to make you worse off

#

what server you on?

near halo
#

us medium

violet dagger
near halo
#

do you see what i see

velvet horizon
#

ah, can't help you

near halo
#

fuck you

#

fuck you all

echo venture
#

Not the government would be 3rd party insurance. Unfortunately I don’t know any in game insurers for you to recommend. @near halo

#

Maybe you can find an in game farmer to take an insurance policy out with for situations like this?

cerulean galleon
#

I could use some in game insurance too! Let me know if you find any good insurance companies @near halo !

green sinew
#

U muted the poor guy

distant oasis
#

hi, can an admin/mod help me?

near halo
#

of course they can, just type here what you need help with and someone will help you

distant oasis
near halo
#

which server are you trying to redeem kits on?

distant oasis
#

rustoria zeus 5x

near halo
#

so after linking everything and typing /auth in-game you still can't redeem kit loyal, steam and discord?

distant oasis
#

i type /auth and get this message "you've already got permession and reward for"

slate sleet
#

Type /auth again and screenshot it
then post it in here

distant oasis
#

yes

slate sleet
#

now type /kit discord
/kit steam and so on

distant oasis
#

ah sh*t lol

#

sorry for that

#

😄

warm saffron
#

Does anyone know why they won't let me move?

#

in server x5

versed geyser
#

i just got muted for 30m spamming no warning

#

thats fucking cap

cerulean galleon
#

Maybe don't spam?

versed geyser
#

@cerulean galleon spamming is 10m mute and first need to be warned or repeat spamming after being muted for 10 minutes

#

got some experience

wary rivet
#

are any servers gonna wipe

reef yew
sharp yacht
#

!ticket

marble mantleBOT
#

Hey, @sharp yacht

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

rich laurel
#

Hi is cross teaming allowed

#

On the 5x no bps

#

Hello ?

raven mist
#

Hello Sam, you can crossteam yes , as long as you dont exceed the limit of 8 on the 5x (offline and online players count)

rich laurel
#

Umm?

reef yew
#

why count offline players though?

near halo
#

count* @raven mist

#

zune stay mad

raven mist
#

Do you need help with something eliowa? 🙂

near halo
#

yea

raven mist
#

Sup?

near halo
#

the amount of scripters in trio 5x is uncountable

#

when is the next ban wave

raven mist
#

Thats a suprise PB_ez_clap

near halo
#

w

#

everyone i fought last wipe got banned lol

#

well this wipe

raven mist
#

Keep dem reportings coming in 🙂

near halo
#

i didnt even report they just got anti cheat banned 😂

#

but just btw for anti cheat bans it doesnt ban the teammate

#

i would like to speak with mr schaadt

misty scroll
near halo
#

so inspirational

#

we love our staff

#

👏

#

hunned#1699

#

are alliances allowed @raven mist

#

just not shooting others

#

not while roaming but when you share an area with another base

vivid wyvern
#

who can I send a demo to for a possible cheater?

torn sky
#

Do /rules ingame eliowa

spare widget
#

@near halo Counts the same as any team limit thing

near halo
#

k

#

why is auto turret more expensive than sam at outpost

spare widget
#

I think it's for balancing

near halo
#

k

#

/ticket @vivid wyvern

marble mantleBOT
#

Hey, @vivid wyvern

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

@misty scroll can you also unlink ? zen#2462 😄

#

it says i am already linked on this discord account

#

when i am pretty sure i am not

misty scroll
near halo
#

nvm

#

no point in trying anymore 🥲

shadow spoke
#

Can I switch my VIP to Rustoria Medium from Rustoria Main?

spare widget
#

@shadow spoke Best thing to do is message @balmy cypress about switching your VIP. He's great with everything regarding it and will get back to you as soon as he's available 🙂

autumn hatch
#

<@&274971100184576010>

#

?

near halo
marble mantleBOT
autumn hatch
#

it still syays the same thing

#

it dint work

neat pumice
#

Navigate to this folder:

autumn hatch
#

ok ty so much

neat pumice
#

Run EasyAntiCheat_Setup.exe

#

Uninstall it, while the game is closed

#

Reinstall it using the same .exe

#

Then run RustClient.exe as admininstrator, from the Rust folder, not from steam.

#

Let me know if that works out for you 🙂

near halo
#

yo daddy @spare widget

#

how do i change my skin on rtg

umbral rune
#

i have proof of 3 teams teaming on 3x no bps

marble mantleBOT
#

Hey, @umbral rune

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

dark radish
umbral rune
#

yeah i did

vestal knoll
#

Then admins will get to your ticket a soon as possible.

flint wave
#

Do we need to open a ticket in order to transfer VIP between servers?

vestal knoll
#

To transfer VIP dm Luke

warped marsh
#

i just submit a request to unlink my discord because its not working ingame

winter tree
#

/ticket

marble mantleBOT
#

Hey, @winter tree

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

autumn hatch
#

@neat pumice it didnt work

#

theverify thing

neat pumice
autumn hatch
#

yea

neat pumice
#

Have you tried restarting steam?

autumn hatch
#

im just redownloading it

neat pumice
#

Also not a bad idea 🙂

autumn hatch
#

yea its like 17 gigs

#

so not bad i just reset my pc thats why im having problems

#

IT WORKED 🙂

neat pumice
#

Nice, get playing 🙂

autumn hatch
#

i am

prime sable
#

/ticket

marble mantleBOT
#

Hey, @prime sable

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

knotty sleet
#

/ticket

marble mantleBOT
#

Hey, @knotty sleet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

its been 6 months now could i possibly get unbanned in the future

#

just wondering cuz i miss playing rustoria

torn sky
#

Have you appealed your ban? @near halo

near halo
#

yea, its been a while

torn sky
#

On our website?

near halo
#

i can submit an appeal on the website?

torn sky
#

Here

near halo
#

ill check it out thanks for letting me know

torn sky
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

thanks

#

appeal submitted

#

:)

#

Hey guys I've sent a staff application just wanted to know, how long will it take for the application to get read???

viral jackal
#

can i ask how to transfer VIP?

vestal knoll
near halo
#

Luke who?

neat pumice
near halo
#

Thanks!

#

10x eu scripter we have a friend that joined his clan he just tripled someone and other people are saying he’s scripting and he told our friend that he’s scripting

#

Named

vestal knoll
#

!ticket

marble mantleBOT
#

Hey, @vestal knoll

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

Thx

vestal knoll
#

Please do not call out rule breakers.

near halo
#

will the bot message me when my appeal has been looked at

scenic dawn
#

/ticket

marble mantleBOT
#

Hey, @scenic dawn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

scenic dawn
#

i just logged in and says im banned come to discord?

dark radish
near halo
#

how can i make a appeal?

#

wtf im banned why do i have this role lol

ruby mica
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

can i just not talk to a admin

#

if i join waiting for support?

#

or do they just ignore it?

hollow compass
#

You need to create a ban appeal

near halo
#

stfu

#

jokes

#

(jokes)

sleek gull
#

i need help

#

i got banned for playing with a cheater couple month ago, i didnt know he was cheating i met the guy on rust LFG, can u guys help with that ?

#

i have more than 2k hours never cheated in ma life

silent stag
#

how long do i have to wait to find a support member

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

hollow compass
scenic dawn
#

i got on rustoria today and received a ban logging on, havent played this server in a min, no reason for the ban and i have never been banned on any server in rust, then someone joins waiting for support and removes my role?

torn token
#

Is there an Administrator available for DM?

scenic dawn
hollow compass
scenic dawn
hollow compass
#

Its been 3 days?

inner zinc
#

what is the nitro kit for the 5x

silent stag
#

guys there is a hacker in my base what do i do

warped kraken
marble mantleBOT
#

Hey, @silent stag

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

silent stag
#

/ticket

marble mantleBOT
#

Hey, @silent stag

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

forest urchin
#

make a ticket in game, spamming and ear raping support will not do any help

#

@barren pelican @silent stag

inner zinc
#

what is the nitro kit for the 5x

#

??

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

sweet matrix
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

lil lag

lucid pendant
#

@near halo

near halo
#

can i talk to a moderator

#

or admin

#

go to waiting for support vc

#

ye but it usually puts me in a call w chat moderators

fierce bear
#

ay i need suport

#

/ticket

marble mantleBOT
#

Hey, @fierce bear

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

mellow tundra
#

Looking into US Med

placid nebula
#

Daily network attack?

dusky glen
#

100% a cheater on us small

#

i got clips and everything

stiff stag
#

yo man

late wind
#

Yo I jus got banned for no reason

stiff stag
#

me too

near halo
marble mantleBOT
#

Hey, @late wind

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

stiff stag
#

playing with a hacker

#

it said ?

rose tiger
#

/ticket

marble mantleBOT
#

Hey, @rose tiger

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

stiff stag
#

/ticket

marble mantleBOT
#

Hey, @stiff stag

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
wet magnet
#

hello

hollow compass
#

Hey

wet magnet
#

can I get some help to see if I can switch my VIP over to another Rustoria server?

hollow compass
stiff stag
#

I Never played with a cheater

#

can u tell me his name ?

#

so i can verify if i did

hollow compass
umbral rune
#

is there a way i can actually talk to an admin and show them evidence

#

besides ticket

haughty harbor
#

sadly unless an admin sees this and feels like taking it there is not much you can do

#

make an appeal put the proof in there

umbral rune
#

trust me i have

stiff stag
#

made a ticket snowy

#

are anyone may u read it ?

haughty harbor
#

it'll get looked into soon

stiff stag
#

k thanks for the support

#

🙂

lucid frigate
#

how can i use skinbox

vestal knoll
#

/skin in game

near halo
#

Hello can someone help me because i have just bought the pvp kit for us no bps 5x and i have not gotten it and its ben 1 hour?

vestal knoll
#

!vipissues

marble mantleBOT
#

Hey, @vestal knoll

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

lucid frigate
#

@vestal knoll

#

bot say you dont have a permission

#

to use skinbox

vestal knoll
#

Then you don't have permission to use skin box

lucid frigate
#

yes what can i do

vestal knoll
#

Do you have vip?

lucid frigate
#

no

vestal knoll
#

Then you can't have skinbox unfortunately.

solid oriole
#

can someone help me? my main discord philip#7024 was banned for no reason. I tried to join to report someone and i was in for a split second and i was autobanned

stiff stag
#

Any admins read my ticket

marble mantleBOT
#

Hey, @solid oriole

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

solid oriole
stiff stag
#

Admins u read my appeal

#

?

hollow compass
lucid pendant
#

@smoky grotto

smoky grotto
#

huh

near halo
#

I got insided

#

Can a admin help

#

<@&778754292478771201>

hollow compass
#

Hey I am not an admin but how can I help @near halo

ancient lagoon
#

we got insided

hollow compass
#

There is nothing we can do about that

near halo
#

And

#

@hollow compass if would be amZing if u can role back

#

Nothing

#

What

hollow compass
near halo
#

Lol

#

Bet ima go insided eveyrone now

#

Let’s go

#

M2

#

Ayo who tryna join me ima be afk jsut farm 😉

hollow compass
#

Take non support related conversation to other channels please

near halo
#

@hollow compass Are You Gay?

#

The least you guys can do is role back like 20 mins

#

Y’all can’t even do tht

#

@hollow compass Are You?

hollow compass
#

Take non support related conversation to other channels please

heavy tree
#

My wipe on rustoria.co us main was terrible this wipe because of admins

#

made multiple tickets on a full blatant cheater and it took him 3 days to get banned

#

completely ruining my wipe

#

first admin said 'they don't think the player is cheating' without investigating, then wouldn't respond to later tickets

torpid magnet
#

Hello. When the Eu main server wipe ( the time on thursday not day (?

fresh cosmos
#

i didnt got feedback on my ban apeal

#

i did it 6 days ago

raven mist
primal rivet
#

why does google block me from linking youtube?

marble mantleBOT
#

Hey, @primal rivet

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

primal rivet
#

not cool

tepid lion
#

Any admins on?

hybrid nacelle
#

i need to talk to admins

#

got a cheater in main plz specate just wiped 8 of us when we crouching prefired us through walls

#

we all reported him once

#

Diego Armando Maradona

marble mantleBOT
#

Hey, @hybrid nacelle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

hybrid nacelle
#

they got banned

#

but the t8s didnt

kindred crow
#

is this the appropriate channel to get request an explanation on my friend being banned?

hybrid nacelle
#

ye

#

its support

#

right

#

well i just seen the meesage and made a ticket

#

like 9 min ago

kindred crow
#

thx just want to be sure... my friend plays on geforce now, because all he has is a potato laptop. He was timed out while idle, and logging back in and was banned. Asleep in base right in front of us. Just wondering why.. CoronaOasis was the player

marble mantleBOT
#

Hey, @kindred crow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

woeful oracle
#

I accidentally canceled my vip subscription, can someone help me?

silent holly
#

@woeful oracle wdym? you like stopped paying for it and want to rebuy it or what

sage gale
#

can i speak to an admin

fallen musk
#

same

raven mist
#

Feel free to pm me

#

@woeful oracle please contact @balmy cypress regarding vip issues

near halo
#

im gon go to sleep in waiting for support bc i want to shrugs_FB

#

nah

#

fuck this

#

LETS DRINK SOME FUCKING COFFFFEEEE

woeful oracle
#

@raven mist ty, i contacted @balmy cypress

raven mist
drowsy ivy
#

yo got a picture of this guy admitiing to cheat on the server

misty scroll
#

Hello there! Most of the time when someone is saying they are cheating, it is a joke or sarcastic comment.

wooden surge
#

Why can't I find my name on the leader boards for eu Zeus?

#

I've been playing since yesterday