#support

1 messages · Page 1395 of 1

left lake
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can i make a ban appeal

covert ether
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@zealous kettle

left lake
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@mellow tundra

lusty vortex
marble mantleBOT
#

Hey, @left lake

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

drowsy pond
#

DM Luke with your steam id

austere oar
#

anyone around <@&418055027639189504> <@&274971100184576010> <@&415898423460626432> <@&692817764573773856>

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i cant unmute

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@slow maple i wont let me LMAO

marble mantleBOT
#

Hey, @austere oar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

granite urchin
#

i buyed elite vip but in some kits it isays in game you need donate..

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like discord kit and santa

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how can i fix it

timber grotto
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why is the 3x dea

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d

wispy dirge
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If you're talking US its early hours.

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And for EU.... its just dead lol.

cold jay
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i need help

wispy dirge
cold jay
#

in rustopia us main i got perm banned and i dont know why

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well actually i spammed the chat 5 times

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but i stopped

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and was playing for a bit then got kicked

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so im wondering if thats fixable?

wispy dirge
#

When was this?

cold jay
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just about an hour ago

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my ingame name was fortniteplayerr7

wispy dirge
#

Okay, I a, sorry that you have been banned, please do as the bot says below, okay?

marble mantleBOT
#

Hey, @cold jay

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

cold jay
#

ok ty

wispy dirge
#

You will get a dm from a Rustoria bot once your appeal has been reviewed. If you dont get a dm by then check the https://bans.rustoria.co/ for your response.

raven mist
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We are rustoria btw , not rustopia @cold jay

cold jay
#

oh my bad

lusty vortex
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you could try our server though rustoria us main

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if are banned from rustopia

wispy dirge
torpid vortex
#

koreans changing names teamed with someone names CIK and m2 kids hacking ive made reports nmot all of them cheating but definetly at least one

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rustoria us main

torn sky
torpid vortex
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I have done both

torn sky
forest venture
#

What rewards u get 4 boost?

wispy dirge
forest venture
#

😦

wispy dirge
#

Do you only play vanilla?

torn sky
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@inland dirge pls do not callout players in global chat or discord. Ingame do a /ticket to report a player to our admin team. It helps to pair it with a F7 report

inland dirge
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sorry, its just very hectic

subtle pagoda
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Where can I see the appeal?

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I filed an appeal.

subtle pagoda
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It says to appeal again.

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I filed an appeal.

neat pumice
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How long ago did you send in the appeal?

subtle pagoda
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two days

neat pumice
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I would send in a new one. Sometimes they don't register as being sent, if it's sent and all is well, then the website won't allow you to make further appeals 🙂

subtle pagoda
#

Then do I have to submit it again?

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Is there a case where the van is released without getting an answer?

neat pumice
neat pumice
#

But you can always try to log in and see 🙂

subtle pagoda
#

Then I'll have to rewrite it....?

neat pumice
lofty nebula
#

Admin can you dm me pls

wooden spindle
near halo
#

yo admin

wooden spindle
near halo
#

can i talk to an admin in a support channel

lofty nebula
#

ferran can you dm pls

wooden spindle
#

They dont have time talking with you right now.

near halo
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k when can they

small junco
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i need too talk too an admin

wooden spindle
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When they got time. Because right now they are busy

small junco
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or are they inactive?

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not being thay guy just asking

wooden spindle
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They are busy

small junco
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hmm sees like there always ''busy''

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i have never had help before

wooden spindle
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Yes, but they are helping the server out. But you could try wait in support for an admin i dont stop you. I am also here for you as well

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maybe i can help you if you get in support

granite urchin
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i buyed elite vip. how can i use discord kit

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and santa kit?

torn sky
marble mantleBOT
#

Hey, @granite urchin

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

minor wind
#

rustoria eu long dead again? 🙂

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7 days in a row still getting ddos'd and can't even connect to the server

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oh well

versed mural
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rustoria lag main

minor wind
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guys please fix your servers, we can't even connect to it

coarse iris
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@minor wind are you getting like insane lag (10000 ping and shit) for a few minutes, then it's ok again?

minor wind
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yes @coarse iris

coarse iris
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cus that's what I'm dealing with for past 2 days and nobody else in my team has the issue

minor wind
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yeah

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it's same

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but it's not only me from the team

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there's people that don't have any issue

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and then there's people who have 10k ping

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and can't do shit

coarse iris
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I guess we're the only ones getting affected by the ddos or something

minor wind
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yeah

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but yeah it's not even my problem in the end, I paid 10 euros to experience all this garbage

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and they can't fix it

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and it's not for 2 days

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it's for 5 days

coarse iris
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fair, i'm playing main so only has happened for 2 days

near halo
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why did i just get EAC ban for 14 minuters

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We are currently looking into the lag issues. please be patient

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Hynx

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yes?

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Jynx

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i just got banned for 15 minutes due to some packet loss

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thing

coarse iris
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@minor wind where you from? i don't get why it's only some people that are getting affected 😦

minor wind
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Lithuania

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might be Swedish provider

coarse iris
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oh, im uk

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very triggering cus this has never happened before 😐

minor wind
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only Rustoria stuff

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last time I'm playing these servers

dreamy jewel
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lithuania has better roads then latvia

minor wind
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hard to agree

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but any other project f.e. Rustafied has better servers than Rustoria

versed mural
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fucking server

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lag

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fix this shit

violet dagger
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@minor wind What sort of issues are you experiencing?

hazy vortex
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EU Main lag

violet dagger
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People are connecting fine to the servers

minor wind
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it's not only me

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I have huge ping spikes

bitter helm
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There are many script or illegal program users on the server. Please check the report one more time and give us quick feedback.

minor wind
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10k ping

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I can't even connect to the server rn

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some people can connect some people can't

hazy vortex
violet dagger
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What server?

hazy vortex
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Fix EU MAIN

minor wind
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it's about provider

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EU Long

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since 4AM I had literally 0 problems

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but before 4AM I had 10k ping spikes

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every 5 mins for 15mins

bitter helm
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Unable to play normal game. Please help me. Please deport people who use illegal programs.

minor wind
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now it started again

bitter helm
#

rustoria us main

marble mantleBOT
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Hey, @bitter helm

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

minor wind
#

I think one of your ports getting ddosed and not everyone experiencing it

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my friend experiencing it as well but other 3 dont

violet dagger
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Alright, will look into it. Thank you.

bitter helm
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I've written reports dozens of times now, but they're not being processed.

minor wind
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it's happening 5 days in a row btw

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and I think it's same on others servers

bitter helm
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Even if I'm inside the wall, the bullet pierces me. It's useless to report.

violet dagger
near halo
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i cant even walk lol whats happening to server?

bitter helm
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commander

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and

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strawberry

violet dagger
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What?

bitter helm
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The name of the nuclear user.

violet dagger
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Do you use F7?

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@bitter helm How do you report them?

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Not the player names

hazy vortex
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<@&274971100184576010> FIX EU MAIN LAG OMG

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You sleeping?

violet dagger
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Unfortunately we don't have a red button that says FIX. Its not that simple

hazy vortex
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How you still don't have better ddos protection

coarse iris
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Sicario, please update us as it's literally unplayable right now.

bitter helm
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These two users are using illegal programs.

minor wind
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yeah as I said it's not for everyone but for group of people

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and it's happening 5 days in a row

violet dagger
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We have 1 of the best Ddos protection but that doesn't mean no one can ddos. Everything is possible.

bitter helm
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F7 report check

violet dagger
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@bitter helm Please report them with /ticket in-game

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And not F7

bitter helm
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rustoria us main

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I definitely reported it as F7.

raven mist
hazy vortex
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I think if you have a better ddos protection it will fix it

violet dagger
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@bitter helm Make sure to also report them with /ticket in-game

near halo
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lol i dont think its anything to do with ddos, every server has its downfalls

next maple
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eu long lagging like shit

coarse iris
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I'm the only one in 10 man team affected by this and obviously it's not on my side. Right now it works fine for a minute, then 10k ping for 5 minutes. This is on US Main, playing from EU, like vakk said it might be one of the ports and were the unlucky ones @violet dagger

violet dagger
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We are aware

hazy vortex
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@near halo There's a reason why big companies don't get ddos they have good protection unlike these guys

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spending all money on themselves instead

waxen ravine
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only I have a problem with eu medium?

raven mist
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Are you even reading what we're saying samurai?

hazy vortex
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You always saying this

steep sluice
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I cant even find the server to join it 😂

bitter helm
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I reported it in the game, but hasn't the report been submitted inside the game?

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WTH..

hazy vortex
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nothing improve or is ever being fixed

steep sluice
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prolly the lag

violet dagger
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@bitter helm You need to use the command /ticket!!!

torn sky
violet dagger
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F7 does not go to us, it goes to Facepunch devs

steep sluice
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im pretty sure when you use f7 it says it creates a ticket

raven mist
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/ticket command goes to us

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F7 goes to fp

coarse iris
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Can we get an update whenever it seems to be fixed, Sicario? Literally unplayable right now.

hazy vortex
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Server lagging, chat being spammed, what is staff doing?

raw lily
torn sky
minor wind
#

still can't connect to the servers

weary surge
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ROLLBACK JUST GOT DEEPED ON

torn sky
minor wind
#

😄

weary surge
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WTF IS THIS PPL FAZING THROUGH MY DOORS

trail needle
#

my friend keeps beeping

weary surge
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ROLLBACK PLEASE

sudden garden
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Why do I get blocked for 15 minutes during server lags? eac tempered failed?

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@torn sky

weary surge
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Please rollback @torn sky this is jokes

sudden garden
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infinite connection

torn sky
weary surge
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Bro i got deeped on because on my screen all doors were closed

torn sky
weary surge
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my whole team were lagging

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6 man

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its not luck , its the server

trail needle
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yo zune my friend keeps beeping in the zeus 5x and cant stop beeping

near halo
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fr bruh "best protection"

violet dagger
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@weary surge We are aware of the lag and working on it.

trail needle
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whenever anyone gets close to him he just beeps like an alarm clock and cant stop it lmaol

steep sluice
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lol

sudden garden
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The server may not lag, 2-3 weeks, and then for a whole week it is impossible to go just to play ))

trail needle
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nope just running around

weary surge
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@violet dagger You always eventually fix the lag , but during the lag people can get affected severely . for example my group losing all our progression due to server lag

trail needle
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like a 10m radius of my friend and he just beeps

torn sky
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It’s not like the lag starts and you loose everything within a second.

weary surge
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You want clips?

torn sky
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We had the lags aswell for a few minutes. Stood afk in base and everything is alright

small junco
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any admins can help me rn?

raven mist
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Whats the issue @small junco ?

weary surge
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Yes stood afk i went to close all the doors and they all appeared closed

small junco
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can u drag me into a support room its too long too type

raven mist
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Im not on my pc rn, but feel free to pm me

small junco
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ok

weary surge
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thats all in a couple seconds

minor wind
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still cant connect to EU Long 💤

near halo
sudden garden
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Admins, you should understand it, why are you trying to justify yourself? It is not his fault that the doors that he closed on his screen, due to poor connection and protection from DDOS attacks, did not close. But online is good, but the lags are good too 🙂

weary surge
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^

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all pay vip for this imagine

minor wind
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same ^

weary surge
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gain or lossed loot during the lag doesnt matter its all unfair

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and easy rollback and everything is fixed

vivid knoll
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can smb fucking restart server or something

acoustic portal
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I Cant join US Main is it lagging?

steep sluice
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😂

lusty vortex
torn sky
mild portal
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what the fuck we want rollback

visual cosmos
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what is this lag can i get a roll back?? if this continues i wont be buying vip anymore. we need roll back

acoustic portal
mild portal
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this cant happen you grind on a server and it just lags

drowsy sonnet
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please go roll bag

mild portal
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and you lose your shit cuz lag my doors were closed and there came people inside our base

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prob will switch server if no rollback

twin lichen
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ROLLBACK JUST GOT DEEPED ON

weary surge
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Everything is possible we understand there is no lives DDOSing but u could easily rollback to fix the problem

twin lichen
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Please rollback @torn sky this is jokes

torn sky
twin lichen
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@violet dagger You always eventually fix the lag , but during the lag people can get affected severely . for example my group losing all our progression due to server lag

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gain or lossed loot during the lag doesnt matter its all unfair
and easy rollback and everything is fixed

torn sky
drowsy sonnet
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why should we got our rust experience fucked cause of a ddos?

mild portal
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and you think there will be?

torn sky
twin lichen
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al our team just lagged but others weren't and they went deep while we tried to close the door but we couldn't

weary surge
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Yes but it was unfairly accumulated

torn sky
drowsy sonnet
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like people paying vip to support the server so that type of DDOS dont happen and we got deep cause of lag

torn sky
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That is unlucky but admins do not interfere in gameplay. If you lost something due to a lag it is gone

weary surge
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Most ppl will agree for a rollback it would only make sense

torn sky
weary surge
#

Yes you do

torn sky
mild portal
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yes we know that we just want it to be fair

drowsy sonnet
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make a vote

weary surge
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But the server lagged severely even if you fix the lag all progress is lossed

steep sluice
#

Mans keeps copy pasting that like its gonna help lol

weary surge
#

^

drowsy sonnet
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and if the majority wants a rollback go for it

torn sky
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You wouldn’t want us to rollback after you gathered stuff aswell

mild portal
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yes but we lost it because of youre servers problems

sudden garden
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AHAAHAAHHA

mild portal
#

dont you get it

weary surge
#

this is jokes , we need some rusty moose staff recruited

twin lichen
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if u rolled back earlier when we said people losed just 5 minutes of gathering stuff and that's not so much

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pls man roll back

drowsy sonnet
#

can i show you some clips?
like gathering stuff its not the problem, having all doors close and got deeped cause the guys were seeing our doors open

sudden garden
#

zune Right now, when my entire team has a ping of 5000, and we can't even stand on a sleeping bag in the house, I get a notification from rust+ that we were killed, from rocket

weary surge
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Everyone thats came from the server is asking for a rollback , not even just my group

vivid knoll
#

thats actually fucked

drowsy sonnet
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@sudden garden do you want a rollback?

twin lichen
weary surge
#

@sudden garden they dont care , because some ppl "gained" during this lag , like as if it doesnt take 5 minutes to chop 1 tree

sudden garden
#

This is a complete circus, we lost everything because of the server lags, and you will not make a rollback because you have no reason for this, but for the fact that some players do not feel any lags at all and someone can not even stand on a sleeping bag

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@torn sky

mild portal
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mans zeus actually talking about fairness your fault we lost whole progression and nothing is being done about it altough its the servers fault

drowsy sonnet
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@torn sky ask to everyone to vote if the majority wants the rollback go for it

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we live in democratie or what

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@sudden garden agree

weary surge
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@torn sky im not even with @sudden garden and he got the same problem

torn sky
minor wind
#

still cant connect to EU Long 1 hour after 💤

sudden garden
#

Right now, 10-15 people are shooting at my house, I can't even stand up on my sleeping bag, we lost about 8-10 hours playing and loot, and literally in 5 minutes due to server lags, we lost everything @torn sky

steep sluice
#

Lmao Zune prolly some 13 year old who has to deal with all this BS

torn sky
weary surge
#

everyone typing here is asking for rollback , and ik your permissions but you can talk to admins and advise for the next steps to take place

minor wind
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ofc I did

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it's not about the IP

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it's about you getting ddosed

torn sky
minor wind
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and only group of people getting affected by it

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not everyone

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I told you this 5 times already

mild portal
#

if no rollback defo not buying vip and switching servers so incredible

torn sky
steep sluice
#

I mean people fazing through your doors is not "Rust"

minor wind
#

Eastern Europe

drowsy sonnet
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@torn sky are admin gonna fix my 24 hours wipe loot ?i spent 24h on the server and lost everything in 5 min of lag

steep sluice
#

losing stuff unfairly def is rust tho

sudden garden
#

This happens only on your server, that someone simply does not have lags and he kills all the guys from the stone who are standing with weapons and can not even move @torn sky

minor wind
#

^

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what Scresh said

torn sky
drowsy sonnet
#

@torn sky u are a chat mod but you can speak with the guys that manage this

minor wind
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same fuckin problem 5 days in a row

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nobody gives a fuck

torn sky
drowsy sonnet
torn sky
lusty vortex
minor wind
#

so do it

sudden garden
#

This is a complete circus, and people pay money not to wait in line to play on your server, your attitude is complete shit to people, you write all the guys that lags the server

mild portal
#

arent running smoothly and lost everything

minor wind
#

people literally complaining 5 days straight

torn sky
minor wind
#

change fucking host or something

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instead of saying we trying to fix this

sudden garden
#

@torn sky !!!

weary surge
#

@torn sky we know you want the servers to run smoothly but now that isnt the problem , the damage has been caused

drowsy sonnet
#

fixing now won't get back people's time

mild portal
#

zune the thing is its too late players like me already lost everything and we just wont play anymore we will just find an other server to main

torn sky
mild portal
#

no good support

minor wind
#

😄

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so use different host

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you're on the same host all days that it's lagging

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you didn't do shit to change host or something

raw lily
#

Different hosts wouldn't stop people from DDOSing

coarse iris
#

The way you keep answering these questions/concerns just seems like nothing is being done, Zune. People complaining about this ddos and you're asking if they're trying to connect through IP is kinda unhelpful. :/

drowsy sonnet
#

@minor wind @mild portal @sudden garden are you agree with me?

minor wind
#

5 days in a row same problems

mild portal
#

yea

weary surge
#

The longer u take , the more people will be losing progress so its better to do it now then later

torn sky
torn sky
drowsy sonnet
#

we were afk in base

torn sky
#

Lags and ddos attacks are nothing new in rust guys.

drowsy sonnet
#

and got depped

sudden garden
#

But you will sell more vipok and make a server for 1000 people but 500 will stand with a ping of 5000 and the rest will raid and loot everything they see with a ping of 50

mild portal
#

lol no base anymore because of the lag

drowsy sonnet
#

deeped

minor wind
#

good, give me money that I invested in your server and I'm going to play other servers

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I'm paying in order to play in your servers

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not to get answered "go play other server"

torn sky
minor wind
#

or "we fixing it" 5 days in a row

raw lily
#

In all fairness, you shouldn't leave all your doors in your base open in the first place. I understand you didn't expect this to happen, but unexpected things happen in rust all the time. You almost need to plan for it

sudden garden
#

You behave like children, you are asked to do a rollback or restart the server

mild portal
#

syllith heres the thing they were closed to us

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the lag made it seem they were closed

torn sky
#

Seems kinda unfair to do it to me

drowsy sonnet
#

@minor wind people paying vip to support server so that type of ddos don't happen and they dont want to rollback

sudden garden
#

Who will now have the desire to farm weapons components after 8 hours of playing the game for free?

weary surge
#

@raw lily ran back to base due to lag and doors all appeared closed on my screen , 2 seconds later they all fazing through my doors

drowsy sonnet
torn sky
drowsy sonnet
#

we are multiple

torn sky
weary surge
#

1000 ppl will not lose progress

#

it was all in the moment

#

fast rollback 20 minutes

drowsy sonnet
#

@torn sky aren't you agree with me on that point?

torn sky
#

Ok anyways since we just keep repeating ourselves we could head over to #general

sudden garden
#

So what? if we have lags and we lost everything because of them, and we ask you to do a rollback, and the lag is not because of our Internet and because of a DDOS attack on YOUR SERVER, you can't do a rollback? Will it take 5 minutes?

coarse iris
#

Rollback is never the answer tbh lmao

drowsy sonnet
#

what is the answer then?

weary surge
#

its all in the moment

#

20 minute rollback after lag started

#

problem solved

drowsy sonnet
#

how imma get my 20h of suffering back?

torn sky
#

Stay calm and grind

coarse iris
#

Just saying, some will get fucked by rollback, some will get profit.

#

Never fair

torn sky
weary surge
#

20 minutes

drowsy sonnet
#

ok

#

go in general

minor wind
#

2 hours after still can't connect to server 💤

#

"we're fixing it"

torn sky
sudden garden
# torn sky What?

And I ask you to make a rollback, because many people have lost what 3 people wrote in your discord, and the rest simply do not know about its existence and also lost a weapon or lost a fight

torn sky
#

We’re looking into the issues. Stay patient

sudden garden
#

You can't stay patient when the time you spend enjoying the game turns into hell because of lags

torn sky
#

Won’t change the fact that we don’t rollback a server if it’s not needed

vivid knoll
#

cuz i am not lagging

torn sky
vivid knoll
#

but idk what gonna happen

torn sky
weary surge
#

Okay we all going afk to watch , youtube lets see if all my loot reappears

sudden garden
#

Comment on the moment associated with the raid of my house, when 7 people in my discord had a ping 5000.
Is it my team's fault?

torn sky
#

It always depends on the strength of the issue

mild portal
#

if you dont roll back its actually funny of how shit the support is in this server

#

we will see

torn sky
#

Feel free to play somewhere else. We don’t force you to play our servers.

vivid knoll
#

😄

drowsy sonnet
#

@mild portal look general pls

torn sky
#

Anyways. You guys are welcome in #general

sudden garden
#

I was watching YouTube, and I got a notification that I was blown up, I tried to log in to the server, but I'm not allowed

drowsy sonnet
#

@sudden garden look general

torn sky
#

Let’s keep this channel topic related

sudden garden
#

Is it my fault that I was blown up? was it up to me?

torn sky
drowsy sonnet
#

@torn sky answer on general man

minor wind
#

SHEEEEESH

#

can't connect to the server for 2 hours because of good ddos protection

#

sheeeeesh

split cypress
#

admin

#

how can i see kd/r of ALL wipes i did on zeus x5

#

like not only this wipe but all of them

raven mist
#

They reset every wipe Natsuu

split cypress
#

shit

#

so there is no kd/r for all wieps

raven mist
#

i'm afraid not ^^

split cypress
#

like idk the number of kills/deaths

#

a too sad

warped kraken
split cypress
#

yes i know that thanks

#

but i wanted zeus only

#

cuz others dont count for

#

me

mighty granite
#

can u banned PG clan
2 of their member got banned my anti cheat
when i f7 reported them

torn sky
#

Hey @mighty granite pls do a /ticket ingame regarding this

near halo
#

an admin to help me in, support plz ?

weary surge
#

ive been watching netflix , still no rollback or still fixing>

torn sky
#

I am perfectly fine

olive wadi
#

lag again on EU long?

coarse iris
#

It's getting ddos'd and nobody can fix it currently, it seems. -.-

hasty igloo
#

what do you get in the rustoria booster kit for 10x no bps

marble mantleBOT
hasty igloo
#

what if i boost twice xoxo

minor wind
#

EU Long was good for 30 minutes now it's 10k ping again

still galleon
#

these servers getting fixed this year or have we wasted money on vip?

near halo
#

Admin plz Team PG is not ban for cheat association ? one of them was ban during the o,nline raid of our base and now they full cheat in the snow... so sad

#

on rustoria

#

eu main

knotty echo
#

WTF i have 10k ping EU LONG

olive wadi
#

yeah EU Long unplayable

#

got kicked again with a 10 minute EAC temp bann for package loss

knotty echo
#

yep i check in the que 30 min play 5 min normal ping and kicked me from server

#

I did speed test, I have 6 ping on other servers, I have 40 ping even in CS; I have GO 40

steel cloak
#

u gotta love not being able to report someone cause the got some weird name

knotty echo
#

and on rustoria I have lags all the time every 10 minutes

neat pumice
neat pumice
#

The admins are aware of the lag issues, there isn't an easy fix button sadly, we appreciate your patience while it's worked on 🙂

near halo
#

we have a clip of the cheater with the team PG during the raid of our base....

#

10x rewipe map?

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

knotty echo
#

Mby admin repair EU LONG XDD

#

?

neat pumice
#

There's nothing more to add at this point 🙂

small junco
#

@unreal silo can u help me?

minor wind
#

eu long 10k ping again

hollow sequoia
#

yo admin need help

#

<@&274971100184576010>

past knoll
#

Same , i have record about PG clan cheating , fully record I can make their clan get banned

#

all clan

wooden spindle
#

Please dont tag the Admins

past knoll
#

just need to show you on stream

hollow sequoia
#

@wooden spindle aight but i still need help with the server

ashen flame
marble mantleBOT
#

Hey, @hollow sequoia

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

past knoll
#

i can't fucking uplaod on youtube !

#

i have to show from stream

timber grotto
#

Add the midnight ak with glowing green sight plugin

knotty echo
#

and the server cannot be restarted?
so that there would be no lag?

minor wind
#

eu long 10k ping again

humble vessel
#

eu long unplayable for 2 days now

#

good job

knotty echo
#

all the time there are lags nw what does it depend on today I fell for the 3rd time with a full set hq on the rally I got the same lag and the rockets went for someone: D

humble vessel
#

make announcement when its fixed please

minor wind
#

it's unplayable for 5 d ays

#

apparently they still working on it for 5 days

olive wadi
#

an announcement that something is beeing done would be nice aswell

near halo
#

can an admin look at my ticket

#

like these hackers are wildin and yalll doing nothing

#

kid only hits headshots

#

3rd time dead all headshots

torn sky
#

will be looked into asap

near halo
#

thank you ❤️

broken escarp
#

Hello, why was I banned ?

torn sky
near halo
#

when you're crouching on a subway cart does your head peak over those sheet metal protection things?

broken escarp
vestal knoll
#

Have you made an appeal/

#

!banappeal

marble mantleBOT
#

Hey, @vestal knoll

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

gaunt field
#

Good evening, today I was raided, and I think the raiders used cheats, macros, can you check it out?

gaunt field
still galleon
#

FIX YOUR SHITTY FUCKING SERVERS FUCK ME

rugged lark
#

I need help with management

#

@balmy cypress

neat pumice
rugged lark
#

I'm vpnban and need your help

raven mist
#

Whats your steamid XX?

#

ill take a look ^^

rugged lark
#

76561198419687007

raven mist
#

Should be good now, feel free to connect again in 5 minutes

rugged lark
#

76561198419687007

#

76561198383273156

raven mist
#

@rugged lark you're unbanned, you can join again

rugged lark
#

And this

#

ok

#

76561198383273156 And this

#

@raven mist

#

76561198843568094

#

And this

#

These are my teammates and they're all banned

raven mist
#

ill check the other one

rugged lark
#

ok

#

ok

raven mist
#

unbanned, good to go!

rugged lark
#

ok

#

Thank you very much love you

#

@raven mist

raven mist
#

np! enjoy

near halo
#

I bought VIP on us long and cancelled my subscription. I want to renew my subscription but would I have to pay again like i bought it like normal or can I have it renew automatically after my month ends?

subtle minnow
#

not only is he usin esp he had aimbot too

#

@raven mist

#

he live m24

raven mist
#

Hey tapped, please report this player using the /ticket command ingame

subtle minnow
#

/ticket

marble mantleBOT
#

Hey, @subtle minnow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

raven mist
#

in game

knotty echo
#

AGAIN 12K PING XDDD

buoyant dawn
#

any admin on

#

need to ask something about supply signals

dark radish
#

whats up

buoyant dawn
#

how many supply we can call at once

#

in the trio 5x

#

is there a limit ?

dark radish
#

not from what I've seen before

buoyant dawn
#

we want to call all that we got in one shot but were not sure if we can get banned cuz we got a lot

dark radish
#

i saw like 20 at one time

coarse iris
#

10k ping issue still unresolved?

raven mist
#

What server @coarse iris ?

elfin chasm
#

Why do they ban us? I have 8.4K Hours, we only have 2 days playing on the server, we played all day yesterday, and today they just banned us wtf

#

and i Donator

#

xd

marble mantleBOT
#

Hey, @elfin chasm

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

elfin chasm
#

@torn sky suck my dick

late nimbus
#

damn

subtle minnow
#

u were cheating

deft stump
#

cheater

marble mantleBOT
#

Hey, @deft stump

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

elfin chasm
#

Your mom is cheater

terse stag
#

hey admin <@&274971100184576010>

elfin chasm
#

you 200 hours xd

terse stag
#

hey admin

raven mist
#

Hello 3rd time, whats wrong?

torn sky
subtle minnow
#

i was the one that got u banned raiber LOL u are a lowlife cheating shitter

terse stag
#

eu 5x no bp elite clan is cheater

raven mist
#

@terse stag please make a ticket ingame using the /ticket command

terse stag
#

ok

#

/ticket

marble mantleBOT
#

Hey, @terse stag

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

torn sky
#

Ingame ThumbsUporia

zinc needle
#

I've followed on twitch but its not saying in game that i have

#

its been like this for a week

near halo
#

admin plz

zinc needle
#

I have its saying i still need to link

near halo
#

@mellow tundra yo can u help me plz

regal lichen
#

/ticket

marble mantleBOT
#

Hey, @regal lichen

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

regal lichen
#

I need to talk to an admin about links

zinc needle
#

^

torn sky
#

@terse stag and i am saying it in here aswell. pls do not callout players

zinc needle
#

youtube says its a fishy site and wont let me link

regal lichen
#

^

torn sky
#

youtube is currently not working

zinc needle
#

and twitch still isnt working for me

terse stag
#

why

torn sky
hard sigil
#

YO WE R GETTING RAPED RN BY A 6 MAN

#

I TICKETED IT

#

griefing us

#

help please

regal lichen
#

its 6 max server tho

hard sigil
#

nope

zinc needle
#

says i still need to link steam twitch and youtube.. but im linked with steam already and i followed on twitch

hard sigil
#

10x eu no bps

regal lichen
#

oh srry

torn sky
#

admins will look at it asap

hard sigil
#

np g

#

aight ty

#

they sealing in our entrances to r base

zinc needle
#

Ok its staying I have the steam just not the twitch now

hard sigil
#

as i was afk

#

and they raided us

raven mist
#

voidless, twitch should be linked as far as i can see

hard sigil
#

btw can admins un grief us?

zinc needle
#

Its not showing in game

leaden lava
#

I didn't use nuclear, and I didn't play with nuclear users.

raven mist
#

did you try to do /auth ingame?

ashen flame
#

I have a question its probably asked already but i will go for it anyway. We all are aware of the lag issues that a lot of rustoria servers have. Now a lot of people do not have lag but there is many like me who has. The question is is the problem on our side, on rustoria side or Face punch side so we can know what to expect or try and fix it if its coming from our end.

zinc needle
#

yes I have done /auth

regal lichen
#

me 2 and It say I dont have steam group but Im in tho

zinc needle
leaden lava
#

I'm a Korean Twitch streamer, I haven't played with a nuclear player, and I want you to know who I played

raven mist
#

hmm, lemme unlink your twitch so you can try again

zinc needle
#

Ok thank you

raven mist
#

Should be unlinked atm

regal lichen
#

can u do that to me 2 for my steam?

leaden lava
#

I am this us main VIP user

raven mist
#

Solar, did you do auth ingame after linking it? might take some time to sync

grim latch
#

Admin?

regal lichen
#

yes I did

zinc needle
#

worked thank you!

raven mist
zinc needle
#

solar is with me

raven mist
#

alright! awesome

regal lichen
#

got it now ty

zinc needle
#

its working for him too now thank you!

leaden lava
#

Manager, I didn't use nuclear, but I got ben.

raven mist
#

awesome! 🙂

regal lichen
#

twitter not working tho

hard sigil
#

@raven mist can you help us? Theres teamers at 6 group limit griefing us

#

i made a ticket

raven mist
#

we'll check your ticket asap Luca

leaden lava
#

I already tried it, but the appeal was denied.

raven mist
#

wait another 5-10 mins solar ^^

hard sigil
#

alright thank you

regal lichen
#

aight

grim latch
#

@raven mist can u helo me with something?

leaden lava
#

If you want, you can check my records and computer.

raven mist
#

Sup harvey 🙂

grim latch
#

i cant go in to a server it says

leaden lava
#

I am really innocent...

grim latch
#

ban evasion

raven mist
leaden lava
#

YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED...

raven mist
#

Well if the admin who banned you denied your ban, its indeed perm

leaden lava
#

Ben Evation

#

Suddenly banned during play.. I've never evaded a van...

granite urchin
#

admin.. all my clan is kicked becouse it sats you playing with hacker

#

why

torn sky
#

playing with hacker

granite urchin
#

but how we can know who is it.. all clan is banned

torn sky
#

someone has another reason

#

make sure you guys appeal your bans

granite urchin
#

i need talk with admin. to open this

torn sky
marble mantleBOT
#

Hey, @granite urchin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

granite urchin
#

how to appeal

grim latch
#

@raven mist i done it is there anything else i need to do?

torn sky
#

did you appeal a ban?

grim latch
#

yea

torn sky
#

then you will just have to wait to get a response in your dms 😉

grim latch
#

okay thank you

regal lichen
#

Still havent got the twitter follow 😦

#

on the page neither ingame

leaden lava
#

It’s not really, it’s Korean discrimination...

granite urchin
#

it says you are not banned. but i am baned i can not join server

granite urchin
#

@raven mist

torn sky
vapid sedge
#

what?

#

what am i reading

torn sky
#

#general pls
when you received a denied banappeal then it is a final decision @leaden lava

raven mist
#

@regal lichen try to link your twitter again

#

i've unlinked it

regal lichen
#

aight

leaden lava
#

If the Venevation decision is final, please let me know why....

granite urchin
#

@torn sky ok we are waiting..

regal lichen
#

thanks @raven mist !

raven mist
#

Working now?

leaden lava
#

I didn't do anything, but I really don't understand getting banned by Ven-Evration. Maybe I can tell you why

#

If I were nuclear, I didn't Discord and I didn't appeal.

torn sky
#

the decision on your appeal is final @leaden lava

cosmic summit
#

I lag a lot of time for the server lag and 2 my Friends too but 1 not i buy the vip and lag every time and Crash and didnt see the server can i have refound of my vip? I take that 2 day ago

leaden lava
#

I didn't do anything
Do you just stop losing your appeal because your appeal was denied?

#

I don’t understand what the manager looked at and judged.

#

If I have a Ben avoidance record, show me the evidence. This is an innocent van.

#

Servers just banned without proof?

#

If it's Ben-evolution, you can't stay still in Face Punch.

torn sky
#

@leaden lava we do not provide you with any evidence that got you banned. An admin took his time and took care of your banappeal and decided to denie it. That decision is final and will stay. Have a good day

leaden lava
#

ok

#

It will be a server that will never come again

#

I will tell other friends about this

#

bye

torn sky
#

it is currently a server you can't play on so i would suggest to play another server

granite urchin
#

@torn sky bans did not open yet bro...

torn sky
granite urchin
#

@torn sky yea we did it. but it said wait 1 3 days.. we have 2 elite vips. and other 5 will also but it so this 1 3 days will count?

torn sky
#

you will receive a message within 3 days

jagged flume
#

playing with hacker = banned 4ever ?!?!?!?!

true stream
raven mist
#

Normally its a wipe ban , depends on the situation

past knoll
#

Shenzyy ?

unique dew
#

how much hours do you need to receive a higher role e.g dedicated player

zealous kettle
past knoll
#

.spoofy are you an admin ?

mighty granite
#

is PG clan banned yet?

#

or no point connecting

zealous kettle
unique dew
#

damn that is alot / ty

past knoll
#

do yhou have like 2 minutes to accord me please ?

#

@jagged flume fuck you btw 🙂

#

next time don't raid with cheater

jagged flume
#

i didn't raid

past knoll
#

STFU i have it record

jagged flume
#

i maked a peace with these guys

torn sky
past kernel
#

why cant i verify

jagged flume
soft patrol
#

<@&274971100184576010> the guy who got banned PG.24K, 20k theyre playing with PG clan we made a ticket, the ticket reply we got was ''there is no connection between the PG clan and this player he recently changed his name'' WE litteraly have video proof that we can stream any time that youre available that shows 20k raiding with PG, and a guy with numbers as his name 769238498234239 whatever it was. We cant upload it to youtube due to the person that owns that clip having shitty internet. We get bounced from wall to wall is there any help we just want to remove the cheaters from the server so we can all have an enjoyable time together.

near halo
#

/report @crenox

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

/report 453623171166240770

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

past knoll
#

Really appreciate if you guys can take 5 mins on voc call to look at the record 🙂 ( i m with @soft patrol )

crimson badger
#

i should be unbanned now but it says this

#

anyone can helP???

#

i was informed that i would be unabnned

hybrid meteor
#

Same here

crimson badger
#

?

#

and i was banned for a bad reason btw

#

i countered a random raid and got banned

#

its bs

crimson pawn
#

guy named golden is cheating on rustoria eu main btw.........

marble mantleBOT
#

Hey, @crimson pawn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

hybrid meteor
#

waiting music is fire

crimson badger
#

@hybrid meteor

#

were loading in

hybrid meteor
#

yeah

near halo
#

this is totalz unfair

#

i have been lagging on the server while for mz freinds its fine

#

and this has happened many times

#

and i just lost mz gearset and weapons

#

all i want is just to get my things back

ruby mica
eager owl
#

hey i just bought a VIP pass and lined it to the wrong steam acount what should i do?

near halo
spice patrol
#

i need help

#

what should i do

#

if i am still lagging

marble mantleBOT
#

Hey, @eager owl

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

spice patrol
#

same lag as yesterday

eager owl
#

@ruby mica he isnt awsering

ruby mica
eager owl
#

i need help asap

spice patrol
#

i am keep geetting kicked

neat pumice
#

!mapfiles

marble mantleBOT
#

Hey, @pseudo widget

If you are received the Disconenction message World File Mismatch error
then follow this step:

Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

neat pumice
#

Try that if that's the error message you're getting 🙂

#

Which region are you connecting from?

#

No VPN I assume?

spice patrol
#

its been same yesterday aswell

#

and i dont use VPN

#

either

near halo
#

In the 5x trio, does the helly crate despawn underwater? Because I cant never find them

neat pumice
# spice patrol only on this

Restart your router, could be some bad packets / packet loss because of a backlog of errors on your router. If you've done that, and it's still lagging on every server, probably time to call your ISP 🙂

spice patrol
#

ISP?

#

meaning pls

neat pumice
spice patrol
#

no its not

undone pasture
#

yo i got kicked for idle at the barn and when i relogged my body is gone

spice patrol
#

bro same shit was happening

#

yesterday

#

for all people

#

but now same shit for me and some others

undone pasture
#

like i was asleep at barn and i relogged in my body isnt there can someoen help plz

neat pumice
#

I had a guy from Sweden with the exact same issue, he just had to wait, it settled after a couple of hours

neat pumice
#

I had a guy from Sweden with the exact same issue, he just had to wait, it settled after a couple of hours

undone pasture
#

mono it wasnt even 1 minute

neat pumice
undone pasture
#

i logged back in righ away

spice patrol
#

so how do i fix it

neat pumice
# undone pasture i logged back in righ away

No idea then, but the admins don't intervene with gameplay under any circumstances. I'm not a modded moderator, so I don't know exactly how it is on modded, if there are any special rules for logging out in safe zones, but whatever it is, that stuff is gone sadly. 😦

undone pasture
#

i tried to wake up and i was stuck on the horse i fell asleep by, so i disconnected and logged right back in to get unstuck, but now it says i died and i went back no body nothing

#

im on vanilla us long

warm tinsel
#

any admin can react fast

#

u get fucked by cheater...

neat pumice
spice patrol
#

@neat pumice so how do we fix that

#

how do we fix that lagging

neat pumice
spice patrol
#

@neat pumice yes

#

i was playing Vitals

#

same shit

neat pumice
warm tinsel
#

i make ticket we loose so many men... its so hard

neat pumice
# spice patrol <@!190545444030382080> yes

Vital and Rustoria have been experiencing network attacks recently, your problems are most likely a regional issue in connection with these attacks. The problem is being worked on, but there isn't a quick fix sadly.

warm tinsel
#

Ticket 670

neat pumice
spice patrol
#

untill it fixes

neat pumice
crimson pawn
#

ok, i was playing here for my 2nd wipe and im telling you guys, dont play on rustoria eu main, its lagging every 1hour for atleast 5 minutes, cheaters are everywhere and not getting banned and doorcampers are also everywhere, just dont play there worst server ive ever played on..... 7.5k hours on rust experience

neat pumice
wary tundra
#

it says I havent linked my account on the rustoria 5x server, when I linked mt discord, twitch, and steam........ any help?

neat pumice
main moss
#

im palyng us server but im eu and this server is lagging ass fuck

near halo
#

well no really... you're playing on a server that isnt meant for your region

#

i could have never imagined

torn sky
#

you put everything in a ticket right? @dusty monolith

shy nova
#

how do you auth in for discord in game

dusty monolith
#

should i add the same 2 links with /ticket reply?

neat pumice
#

If you want to discuss VIP, you need to send a DM to Luke, not ping him here 🙂

dusty monolith
#

@torn sky

dark radish
dusty monolith
#

New ticket #303

dark radish
#

@balmy cypress @jaunty cave

zinc moat
#

hi

#

theres a guy who has a ban on steam 166days ago playing rustoria na main right now possibly also ESP but we cant really prove it

#

isnt the rule that you can play main servers after 180days from ban or

#

guys steam community link

neat pumice
near halo
#

can i get a unban how do i appeal?

opal crane
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

soft patrol
#

<@&274971100184576010> the guy who got banned PG.24K, 20k theyre playing with PG clan we made a ticket, the ticket reply we got was ''there is no connection between the PG clan and this player he recently changed his name'' WE litteraly have video proof that we can stream any time that youre available that shows 20k raiding with PG, and a guy with numbers as his name 769238498234239 whatever it was. We cant upload it to youtube due to the person that owns that clip having shitty internet. We get bounced from wall to wall is there any help we just want to remove the cheaters from the server so we can all have an enjoyable time together.

near halo
#

i got banned for something bullshit a while ago can someone like unban me i dont see?

neat pumice
near halo
#

yes

neat pumice
past knoll
#

@neat pumice we already did all xD

near halo
#

1-3 business days is rediculously long

#

no i havent

neat pumice
neat pumice
dull parrot
#

I wish you a good day, I just log in to your server, the world loads, it stays at 0.1% what I need to do****

kindred jungle
#

what happen when there is 2 person with the same name and im trying to invite one of them to my clan

dull parrot
kindred jungle
#

what happen when there is 2 person with the same name and im trying to invite one of them to my clan

tough bane
#

What server do you want to play?

dull parrot
#

rtg training

tough bane
kindred jungle
#

what is steam id

#

i mean where to find it

dull parrot
tough bane
dull parrot
#

yes

tough bane
#

?mapfiles @dull parrot

marble mantleBOT
#

Hey, @dull parrot

If you are received the Disconenction message World File Mismatch error
then follow this step:

Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

dull parrot
tough bane
#

where your Rust is located.

dull parrot
#

default

tough bane
#

then you need to paste them in there... should work then

dull parrot
#

é

#

fixed ty

tough bane
#

You are welcome

hollow sequoia
#

honestly fix the fucking servers

misty scroll
#

!steamurl @main moss

marble mantleBOT
shy nova
#

Hey there is a guy cheating to the name of GUNOIERU, he wounded me 4 times and he has 1 vac ban 63 days ago

hazy crow
#

i need help

#

how can i get help

shy nova
#

his account is also level 0 too

marble mantleBOT
#

Hey, @shy nova

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

dark radish
hazy crow
#

so

#

im trying to connect

#

to rustoria us main

#

and i cant

dark radish
#

why?

hazy crow
#

restarded 5 times the router

#

restarted game 500 times

#

and my pc 55 times}

dark radish
#

Does it give you a disconnect message?

hazy crow
#

wait

#

look dms

dark radish
#

i saw

shy nova
#

GUNOIERU is on the 3x EU server

#

not EU

#

US

dark radish
shy nova
#

i did

#

in game

dark radish
#

good good. Thats all you have to do then

shy nova
#

ok

dark radish
#

an admin will check the player out soon

shy nova
#

ok

alpine mesa
#

medium so shit

#

hell laggy rn

thorn topaz
#

New Hardware isn't supporting US Medium

#

just crashed

zealous kettle
#

Aware, thanks!

alpine mesa
#

is it gonna roll back?

thorn topaz
#

yes

alpine mesa
#

because if not my team just lost ak kits

deft stump
#

@violet dagger I bought my friend VIP and used his Steam ID and it is telling him he doesnt have it now, but it worked yesterday

dark radish
#

tell him to message @balmy cypress with his steamID and issue

deft stump
#

ty

alpine mesa
#

server went down but some how we got looted wtf

#

least we only had hazzys and roadsign

#

can you roll back us medium

hollow compass
#

Our admins do not interfere with the game play so no we can not roll it back

alpine mesa
#

fuck ok

past knoll
#

I like how <@&274971100184576010> is ignore you @soft patrol

hollow compass
past knoll
#

Was shit answer already 🙂

#

we make ticket we get answer but if you READ good what zeref is sayong " WE CANT UPLOAD on youtube "

#

cuz connection

#

so we want an admin is taking 2 min and look stream on chan

tough bane
past knoll
#

nop !

#

we are saying it

hollow compass
#

It wont upload at all? or it just takes time?

past knoll
#

i can't

hollow compass
#

because?

past knoll
#

connection xD

hollow compass
#

So it says no you cant upload this?

past knoll
#

you want me to show you stream on private ? and you are saying it to admin ?

#

maybe he will answer you

#

cuz you are chat moderator

hollow compass
#

I just have trouble understanding why you can not upload it? Let it run over night or something

split cypress
#

so thats not racist ????

past knoll
#

i m not solo in house 🙂 i can't fuck connection of all

split cypress
hollow compass
past knoll
#

or admin can take 2 min , we already take 2 min to buy VIP on serv 😄

hollow compass
#

The best way to contact our admins is with a ticket and the video proof, they dont normally do that over Discord

past knoll
#

annyway it's more faster to come discord than answering 20 min in tickets ..

#

this i can't understand xD

dark radish
#

Its not efficient though. The admins can just go through tickets much more efficiently

#

So listen to Thomas and try to make a ticket ThumbsUporia

past knoll
#

1 clic , 2 minutes watching

#

WE HAVE A FUICKING TICKETS

#

just read man