#support
1 messages · Page 1395 of 1
@zealous kettle
@mellow tundra
!banappeal
Hey, @left lake
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
DM Luke with your steam id
anyone around <@&418055027639189504> <@&274971100184576010> <@&415898423460626432> <@&692817764573773856>
i cant unmute
@slow maple i wont let me LMAO
Hey, @austere oar
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
i buyed elite vip but in some kits it isays in game you need donate..
like discord kit and santa
how can i fix it
Tomorrow is wipe.
If you're talking US its early hours.
And for EU.... its just dead lol.
i need help
How can I help you?
in rustopia us main i got perm banned and i dont know why
well actually i spammed the chat 5 times
but i stopped
and was playing for a bit then got kicked
so im wondering if thats fixable?
When was this?
Okay, I a, sorry that you have been banned, please do as the bot says below, okay?
Hey, @cold jay
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
ok ty
You will get a dm from a Rustoria bot once your appeal has been reviewed. If you dont get a dm by then check the https://bans.rustoria.co/ for your response.
We are rustoria btw , not rustopia @cold jay
oh my bad
It's totally not 2AM and im totally not brain fried...
koreans changing names teamed with someone names CIK and m2 kids hacking ive made reports nmot all of them cheating but definetly at least one
rustoria us main
Make sure to do a /ticket ingame for our admins and pair it with an F7 report to facepunch
I have done both
Perfect. Pls be patient until you receive an answer by an admin
What rewards u get 4 boost?
For modded you get an airdrop by using /kit booster.
You get 1 per 24/hr
😦
Do you only play vanilla?
@inland dirge pls do not callout players in global chat or discord. Ingame do a /ticket to report a player to our admin team. It helps to pair it with a F7 report
sorry, its just very hectic
How long ago did you send in the appeal?
two days
I would send in a new one. Sometimes they don't register as being sent, if it's sent and all is well, then the website won't allow you to make further appeals 🙂
Then do I have to submit it again?
Is there a case where the van is released without getting an answer?
Yes, submit it again, and then reload to website to make sure that it doesn't let you send another one 🙂
If you're not banned, then the website will tell you "You don't appear to be banned" and you won't be able to submit an appeal
But you can always try to log in and see 🙂
Then I'll have to rewrite it....?
Yes you will need to rewrite it.
yes it is
yo admin
How can i help you?
can i talk to an admin in a support channel
ferran can you dm pls
They dont have time talking with you right now.
k when can they
i need too talk too an admin
When they got time. Because right now they are busy
They are busy
Yes, but they are helping the server out. But you could try wait in support for an admin i dont stop you. I am also here for you as well
maybe i can help you if you get in support
nope
!rewards
Hey, @granite urchin
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
rustoria eu long dead again? 🙂
7 days in a row still getting ddos'd and can't even connect to the server
oh well
rustoria lag main
guys please fix your servers, we can't even connect to it
@minor wind are you getting like insane lag (10000 ping and shit) for a few minutes, then it's ok again?
yes @coarse iris
cus that's what I'm dealing with for past 2 days and nobody else in my team has the issue
yeah
it's same
but it's not only me from the team
there's people that don't have any issue
and then there's people who have 10k ping
and can't do shit
I guess we're the only ones getting affected by the ddos or something
yeah
but yeah it's not even my problem in the end, I paid 10 euros to experience all this garbage
and they can't fix it
and it's not for 2 days
it's for 5 days
fair, i'm playing main so only has happened for 2 days
why did i just get EAC ban for 14 minuters
We are currently looking into the lag issues. please be patient
Hynx
yes?
Jynx
i just got banned for 15 minutes due to some packet loss
thing
@minor wind where you from? i don't get why it's only some people that are getting affected 😦
lithuania has better roads then latvia
@minor wind What sort of issues are you experiencing?
EU Main lag
People are connecting fine to the servers
There are many script or illegal program users on the server. Please check the report one more time and give us quick feedback.
10k ping
I can't even connect to the server rn
some people can connect some people can't
What server?
Fix EU MAIN
it's about provider
EU Long
since 4AM I had literally 0 problems
but before 4AM I had 10k ping spikes
every 5 mins for 15mins
Unable to play normal game. Please help me. Please deport people who use illegal programs.
now it started again
rustoria us main
?report
Hey, @bitter helm
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
I think one of your ports getting ddosed and not everyone experiencing it
my friend experiencing it as well but other 3 dont
Alright, will look into it. Thank you.
I've written reports dozens of times now, but they're not being processed.
Even if I'm inside the wall, the bullet pierces me. It's useless to report.
How do you report them?
i cant even walk lol whats happening to server?
What?
The name of the nuclear user.
We are aware
Unfortunately we don't have a red button that says FIX. Its not that simple
How you still don't have better ddos protection
Sicario, please update us as it's literally unplayable right now.
These two users are using illegal programs.
yeah as I said it's not for everyone but for group of people
and it's happening 5 days in a row
We have 1 of the best Ddos protection but that doesn't mean no one can ddos. Everything is possible.
F7 report check

I think if you have a better ddos protection it will fix it
@bitter helm Make sure to also report them with /ticket in-game
lol i dont think its anything to do with ddos, every server has its downfalls
eu long lagging like shit
I'm the only one in 10 man team affected by this and obviously it's not on my side. Right now it works fine for a minute, then 10k ping for 5 minutes. This is on US Main, playing from EU, like vakk said it might be one of the ports and were the unlucky ones @violet dagger
We are aware
@near halo There's a reason why big companies don't get ddos they have good protection unlike these guys
spending all money on themselves instead
only I have a problem with eu medium?
Are you even reading what we're saying samurai?
You always saying this
I cant even find the server to join it 😂
I reported it in the game, but hasn't the report been submitted inside the game?
WTH..
nothing improve or is ever being fixed
yea, I did that and joined twice but it wouldnt let me stnad up
prolly the lag
@bitter helm You need to use the command /ticket!!!
Probably. Give it a few minutes
F7 does not go to us, it goes to Facepunch devs
im pretty sure when you use f7 it says it creates a ticket
Can we get an update whenever it seems to be fixed, Sicario? Literally unplayable right now.
Server lagging, chat being spammed, what is staff doing?
We're aware and investigating.
Repeating yourself won’t speed up the process. Get a coffe and give it a few minutes
still can't connect to the servers
ROLLBACK JUST GOT DEEPED ON
You should be able to. Try using the ip In #oldserverinfo
😄
WTF IS THIS PPL FAZING THROUGH MY DOORS
my friend keeps beeping
ROLLBACK PLEASE
Why do I get blocked for 15 minutes during server lags? eac tempered failed?
@torn sky
Please rollback @torn sky this is jokes
infinite connection
No need to rollback it seems to be fine atleast for us on us medium
Bro i got deeped on because on my screen all doors were closed
Probably happened due to a bad connection. Wait it out and you will be good to join after
yo zune my friend keeps beeping in the zeus 5x and cant stop beeping
fr bruh "best protection"
@weary surge We are aware of the lag and working on it.
whenever anyone gets close to him he just beeps like an alarm clock and cant stop it lmaol
lol
The server may not lag, 2-3 weeks, and then for a whole week it is impossible to go just to play ))
Is he in a car?
nope just running around
@violet dagger You always eventually fix the lag , but during the lag people can get affected severely . for example my group losing all our progression due to server lag
like a 10m radius of my friend and he just beeps
Weird. Have him do a /ticket ingame regarding this
It’s not like the lag starts and you loose everything within a second.
You want clips?
We had the lags aswell for a few minutes. Stood afk in base and everything is alright
any admins can help me rn?
Whats the issue @small junco ?
Yes stood afk i went to close all the doors and they all appeared closed
can u drag me into a support room its too long too type
Im not on my pc rn, but feel free to pm me
ok
ppl go deep on us and we cant respawn due to lag
thats all in a couple seconds
still cant connect to EU Long 💤
Admins, you should understand it, why are you trying to justify yourself? It is not his fault that the doors that he closed on his screen, due to poor connection and protection from DDOS attacks, did not close. But online is good, but the lags are good too 🙂
same ^
gain or lossed loot during the lag doesnt matter its all unfair
and easy rollback and everything is fixed
can smb fucking restart server or something
I Cant join US Main is it lagging?
😂
yes admins working on it please hold on
We have 1 of the best Ddos protection but that doesn't mean no one can ddos. Everything is possible.
what the fuck we want rollback
what is this lag can i get a roll back?? if this continues i wont be buying vip anymore. we need roll back
Oh ok nice, i just woke up and i tried to join the server. Thank you!
this cant happen you grind on a server and it just lags
please go roll bag
and you lose your shit cuz lag my doors were closed and there came people inside our base
prob will switch server if no rollback
ROLLBACK JUST GOT DEEPED ON
Everything is possible we understand there is no lives DDOSing but u could easily rollback to fix the problem
Please rollback @torn sky this is jokes
It happens everywhere
@violet dagger You always eventually fix the lag , but during the lag people can get affected severely . for example my group losing all our progression due to server lag
gain or lossed loot during the lag doesnt matter its all unfair
and easy rollback and everything is fixed
If there has to be a rollback there will be a rollback
why should we got our rust experience fucked cause of a ddos?
and you think there will be?
And all the people that gathered stuff in that time will loose it
Ask the ddoser
al our team just lagged but others weren't and they went deep while we tried to close the door but we couldn't
Yes but it was unfairly accumulated
Can’t tell my guy
like people paying vip to support the server so that type of DDOS dont happen and we got deep cause of lag
That is unlucky but admins do not interfere in gameplay. If you lost something due to a lag it is gone
Most ppl will agree for a rollback it would only make sense
We have 1 of the best Ddos protection but that doesn't mean no one can ddos. Everything is possible.
Yes you do
Last time that happen most people disliked the rollback.
yes we know that we just want it to be fair
make a vote
But the server lagged severely even if you fix the lag all progress is lossed
Mans keeps copy pasting that like its gonna help lol
^
and if the majority wants a rollback go for it
Some people gather stuff some people loose stuff due to a lag. Can’t really be fair if you rollback for a few people and take other people’s gathered loot
You wouldn’t want us to rollback after you gathered stuff aswell
yes but we lost it because of youre servers problems
AHAAHAAHHA
dont you get it
this is jokes , we need some rusty moose staff recruited
if u rolled back earlier when we said people losed just 5 minutes of gathering stuff and that's not so much
pls man roll back
can i show you some clips?
like gathering stuff its not the problem, having all doors close and got deeped cause the guys were seeing our doors open
zune Right now, when my entire team has a ping of 5000, and we can't even stand on a sleeping bag in the house, I get a notification from rust+ that we were killed, from rocket
Everyone thats came from the server is asking for a rollback , not even just my group
thats actually fucked
@sudden garden do you want a rollback?
I see like 4/5 people only
i had same today like 20 time and i had to rejoin if i wanted everything to be ok
@sudden garden they dont care , because some ppl "gained" during this lag , like as if it doesnt take 5 minutes to chop 1 tree
This is a complete circus, we lost everything because of the server lags, and you will not make a rollback because you have no reason for this, but for the fact that some players do not feel any lags at all and someone can not even stand on a sleeping bag
@torn sky
mans zeus actually talking about fairness your fault we lost whole progression and nothing is being done about it altough its the servers fault
@torn sky ask to everyone to vote if the majority wants the rollback go for it
we live in democratie or what
@sudden garden agree
@torn sky im not even with @sudden garden and he got the same problem
First of all that is not up to me my guy. As you see on my roles what permissions I have lol
And I’m saying it once again the last time we did it people disliked it badly. There will be a rollback of needed. Right now it looks like admins are fixing the issues
still cant connect to EU Long 1 hour after 💤
Right now, 10-15 people are shooting at my house, I can't even stand up on my sleeping bag, we lost about 8-10 hours playing and loot, and literally in 5 minutes due to server lags, we lost everything @torn sky
Lmao Zune prolly some 13 year old who has to deal with all this BS
Did you try connecting with the ip ?
everyone typing here is asking for rollback , and ik your permissions but you can talk to admins and advise for the next steps to take place
I understand people being mad about it but that’s rust
and only group of people getting affected by it
not everyone
I told you this 5 times already
if no rollback defo not buying vip and switching servers so incredible
What region are you living in?
I mean people fazing through your doors is not "Rust"
Eastern Europe
@torn sky are admin gonna fix my 24 hours wipe loot ?i spent 24h on the server and lost everything in 5 min of lag
losing stuff unfairly def is rust tho
This happens only on your server, that someone simply does not have lags and he kills all the guys from the stone who are standing with weapons and can not even move @torn sky
I can’t tell you that my guy. Admins won’t interfere in gameplay which means if there is no rollback you will not receive any refunds on your lost kits/items
@torn sky u are a chat mod but you can speak with the guys that manage this
Won’t change anything. Just a player like you guys
i dont mind the loot, i mind my time man
We do care. We all want the servers to be running smoothly
BEST PLAYER
so do it
This is a complete circus, and people pay money not to wait in line to play on your server, your attitude is complete shit to people, you write all the guys that lags the server
arent running smoothly and lost everything
people literally complaining 5 days straight
That’s what we’re fixing rn
@torn sky !!!
@torn sky we know you want the servers to run smoothly but now that isnt the problem , the damage has been caused
fixing now won't get back people's time
zune the thing is its too late players like me already lost everything and we just wont play anymore we will just find an other server to main
We have different hosts. Since we are the top vanilla servers people like to hit us as their #1 target
no good support
😄
so use different host
you're on the same host all days that it's lagging
you didn't do shit to change host or something
Different hosts wouldn't stop people from DDOSing
The way you keep answering these questions/concerns just seems like nothing is being done, Zune. People complaining about this ddos and you're asking if they're trying to connect through IP is kinda unhelpful. :/
@minor wind @mild portal @sudden garden are you agree with me?
5 days in a row same problems
yea
The longer u take , the more people will be losing progress so its better to do it now then later
Sad to hear but understandable. If you feel like swapping the server I wish you good luck and fun
Stay afk in base. Watch some Netflix and give admins some time
we were afk in base
Lags and ddos attacks are nothing new in rust guys.
and got depped
But you will sell more vipok and make a server for 1000 people but 500 will stand with a ping of 5000 and the rest will raid and loot everything they see with a ping of 50
lol no base anymore because of the lag
deeped
good, give me money that I invested in your server and I'm going to play other servers
I'm paying in order to play in your servers
not to get answered "go play other server"
Feel free to message @balmy cypress regarding that and include your steamID
or "we fixing it" 5 days in a row
In all fairness, you shouldn't leave all your doors in your base open in the first place. I understand you didn't expect this to happen, but unexpected things happen in rust all the time. You almost need to plan for it
You behave like children, you are asked to do a rollback or restart the server
syllith heres the thing they were closed to us
the lag made it seem they were closed
We were asked by 3 out of 1000 people
Seems kinda unfair to do it to me
@minor wind people paying vip to support server so that type of ddos don't happen and they dont want to rollback
Who will now have the desire to farm weapons components after 8 hours of playing the game for free?
@raw lily ran back to base due to lag and doors all appeared closed on my screen , 2 seconds later they all fazing through my doors
5 mins ago you said 5 6 )))
I was just doing that after getting offline
we are multiple
Let it be 5/6 then
@torn sky aren't you agree with me on that point?
So what? if we have lags and we lost everything because of them, and we ask you to do a rollback, and the lag is not because of our Internet and because of a DDOS attack on YOUR SERVER, you can't do a rollback? Will it take 5 minutes?
What?
Rollback is never the answer tbh lmao
what is the answer then?
how imma get my 20h of suffering back?
Stay calm and grind
You don’t but let’s talk in #general from now Bois
20 minutes
And I ask you to make a rollback, because many people have lost what 3 people wrote in your discord, and the rest simply do not know about its existence and also lost a weapon or lost a fight
We’re looking into the issues. Stay patient
If you believe so.
You can't stay patient when the time you spend enjoying the game turns into hell because of lags
Won’t change the fact that we don’t rollback a server if it’s not needed
how much do u need ? like how much time do u think u guys need ?
cuz i am not lagging
I always get a coffee and watch some YouTube with the Bois when a server lags
but idk what gonna happen
Can’t really tell. Maybe 5 mins. Maybe longer
Okay we all going afk to watch , youtube lets see if all my loot reappears
Comment on the moment associated with the raid of my house, when 7 people in my discord had a ping 5000.
Is it my team's fault?
It always depends on the strength of the issue
if you dont roll back its actually funny of how shit the support is in this server
we will see
Feel free to play somewhere else. We don’t force you to play our servers.
sheeeeeeeeeeeeeeeeeeeeesh man u need to understand some basics
😄
@mild portal look general pls
I was watching YouTube, and I got a notification that I was blown up, I tried to log in to the server, but I'm not allowed
@sudden garden look general
Let’s keep this channel topic related
Is it my fault that I was blown up? was it up to me?
@torn sky answer on general man
SHEEEEESH
can't connect to the server for 2 hours because of good ddos protection
sheeeeesh
admin
how can i see kd/r of ALL wipes i did on zeus x5
like not only this wipe but all of them
They reset every wipe Natsuu
i'm afraid not ^^
there are extermal sites that may tell you your KD for every hour you have played this game
can u banned PG clan
2 of their member got banned my anti cheat
when i f7 reported them
Hey @mighty granite pls do a /ticket ingame regarding this
an admin to help me in, support plz ?
ive been watching netflix , still no rollback or still fixing>
I am perfectly fine
lag again on EU long?
It's getting ddos'd and nobody can fix it currently, it seems. -.-
what do you get in the rustoria booster kit for 10x no bps
Hey, @hasty igloo
By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4
what if i boost twice xoxo
EU Long was good for 30 minutes now it's 10k ping again
these servers getting fixed this year or have we wasted money on vip?
Admin plz Team PG is not ban for cheat association ? one of them was ban during the o,nline raid of our base and now they full cheat in the snow... so sad
on rustoria
eu main
WTF i have 10k ping EU LONG
yeah EU Long unplayable
got kicked again with a 10 minute EAC temp bann for package loss
yep i check in the que 30 min play 5 min normal ping and kicked me from server
I did speed test, I have 6 ping on other servers, I have 40 ping even in CS; I have GO 40
u gotta love not being able to report someone cause the got some weird name
and on rustoria I have lags all the time every 10 minutes
If some, but not all of a group are banned, this was done deliberately by the admins, and their decision is final. However, if you feel like a player is cheating, report in game, writing this sort of thing on Discord is pointless, since reports of cheaters are not followed up here 
Report using Steam ID 🙂
The admins are aware of the lag issues, there isn't an easy fix button sadly, we appreciate your patience while it's worked on 🙂
we have a clip of the cheater with the team PG during the raid of our base....
10x rewipe map?
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
There's nothing more to add at this point 🙂
@unreal silo can u help me?
eu long 10k ping again
Same , i have record about PG clan cheating , fully record I can make their clan get banned
all clan
Please dont tag the Admins
just need to show you on stream
@wooden spindle aight but i still need help with the server
Can I maybe help you with something ?
/ticket
Hey, @hollow sequoia
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Add the midnight ak with glowing green sight plugin
and the server cannot be restarted?
so that there would be no lag?
eu long 10k ping again
all the time there are lags nw what does it depend on today I fell for the 3rd time with a full set hq on the rally I got the same lag and the rockets went for someone: D
make announcement when its fixed please
an announcement that something is beeing done would be nice aswell
can an admin look at my ticket
like these hackers are wildin and yalll doing nothing
kid only hits headshots
3rd time dead all headshots
will be looked into asap
thank you ❤️
Hello, why was I banned ?
should show when you log into our servers
when you're crouching on a subway cart does your head peak over those sheet metal protection things?
https://steamcommunity.com/id/02017318 what cheats ?
Hey, @vestal knoll
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Good evening, today I was raided, and I think the raiders used cheats, macros, can you check it out?
do /ticket ingame
thanks
FIX YOUR SHITTY FUCKING SERVERS FUCK ME
What do you need help with? 🙂
I'm vpnban and need your help
76561198419687007
Should be good now, feel free to connect again in 5 minutes
@rugged lark you're unbanned, you can join again
And this
ok
76561198383273156 And this
@raven mist
76561198843568094
And this
These are my teammates and they're all banned
unbanned, good to go!
np! enjoy
I bought VIP on us long and cancelled my subscription. I want to renew my subscription but would I have to pay again like i bought it like normal or can I have it renew automatically after my month ends?
Hey tapped, please report this player using the /ticket command ingame
/ticket
Hey, @subtle minnow
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
in game
AGAIN 12K PING XDDD
whats up
not from what I've seen before
we want to call all that we got in one shot but were not sure if we can get banned cuz we got a lot
i saw like 20 at one time
10k ping issue still unresolved?
What server @coarse iris ?
Why do they ban us? I have 8.4K Hours, we only have 2 days playing on the server, we played all day yesterday, and today they just banned us wtf
and i Donator
xd
!banappeal
Hey, @elfin chasm
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@torn sky suck my dick
damn
u were cheating
cheater
Hey, @deft stump
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Your mom is cheater
hey admin <@&274971100184576010>
hey admin
Hello 3rd time, whats wrong?
You done being toxic? Then go ahead and Appeal your ban
i was the one that got u banned raiber LOL u are a lowlife cheating shitter
eu 5x no bp elite clan is cheater
feel free to make an appeal on bans.rustoria.co @elfin chasm
@terse stag please make a ticket ingame using the /ticket command
Hey, @terse stag
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Ingame 
I've followed on twitch but its not saying in game that i have
its been like this for a week
do /auth ingame pls
admin plz
I have its saying i still need to link
@mellow tundra yo can u help me plz
/ticket
Hey, @regal lichen
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
I need to talk to an admin about links
^
@terse stag and i am saying it in here aswell. pls do not callout players
youtube says its a fishy site and wont let me link
^
youtube is currently not working
and twitch still isnt working for me
why
what does it say when you do /auth
its 6 max server tho
nope
says i still need to link steam twitch and youtube.. but im linked with steam already and i followed on twitch
10x eu no bps
oh srry
admins will look at it asap
Ok its staying I have the steam just not the twitch now
voidless, twitch should be linked as far as i can see
btw can admins un grief us?
Its not showing in game
I didn't use nuclear, and I didn't play with nuclear users.
did you try to do /auth ingame?
I have a question its probably asked already but i will go for it anyway. We all are aware of the lag issues that a lot of rustoria servers have. Now a lot of people do not have lag but there is many like me who has. The question is is the problem on our side, on rustoria side or Face punch side so we can know what to expect or try and fix it if its coming from our end.
yes I have done /auth
me 2 and It say I dont have steam group but Im in tho
I'm a Korean Twitch streamer, I haven't played with a nuclear player, and I want you to know who I played
hmm, lemme unlink your twitch so you can try again
Ok thank you
Should be unlinked atm
can u do that to me 2 for my steam?
I am this us main VIP user
Solar, did you do auth ingame after linking it? might take some time to sync
Admin?
yes I did
worked thank you!
@leaden lava Make an appeal on bans.rustoria.co please ^^
solar is with me
alright! awesome
got it now ty
its working for him too now thank you!
Manager, I didn't use nuclear, but I got ben.
twitter not working tho
@raven mist can you help us? Theres teamers at 6 group limit griefing us
i made a ticket
we'll check your ticket asap Luca
I already tried it, but the appeal was denied.
wait another 5-10 mins solar ^^
alright thank you
aight
@raven mist can u helo me with something?
If you want, you can check my records and computer.
Sup harvey 🙂
i cant go in to a server it says
I am really innocent...
ban evasion
please make a ban appeal on bans.rustoria.co and we'll look at it asap
YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED...
Well if the admin who banned you denied your ban, its indeed perm
playing with hacker
but how we can know who is it.. all clan is banned
i need talk with admin. to open this
!banappeal
Hey, @granite urchin
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
how to appeal
@raven mist i done it is there anything else i need to do?
did you appeal a ban?
yea
then you will just have to wait to get a response in your dms 😉
okay thank you
It’s not really, it’s Korean discrimination...
it says you are not banned. but i am baned i can not join server
it's not
@raven mist
give it 10 minutes and you will be able to appeal your ban
#general pls
when you received a denied banappeal then it is a final decision @leaden lava
aight
If the Venevation decision is final, please let me know why....
@torn sky ok we are waiting..
thanks @raven mist !
Working now?
I didn't do anything, but I really don't understand getting banned by Ven-Evration. Maybe I can tell you why
If I were nuclear, I didn't Discord and I didn't appeal.
the decision on your appeal is final @leaden lava
I lag a lot of time for the server lag and 2 my Friends too but 1 not i buy the vip and lag every time and Crash and didnt see the server can i have refound of my vip? I take that 2 day ago
I didn't do anything
Do you just stop losing your appeal because your appeal was denied?
I don’t understand what the manager looked at and judged.
If I have a Ben avoidance record, show me the evidence. This is an innocent van.
Servers just banned without proof?
If it's Ben-evolution, you can't stay still in Face Punch.
@leaden lava we do not provide you with any evidence that got you banned. An admin took his time and took care of your banappeal and decided to denie it. That decision is final and will stay. Have a good day
ok
It will be a server that will never come again
I will tell other friends about this
bye
it is currently a server you can't play on so i would suggest to play another server
@torn sky bans did not open yet bro...
you should be able to appeal your ban by now i believe
@torn sky yea we did it. but it said wait 1 3 days.. we have 2 elite vips. and other 5 will also but it so this 1 3 days will count?
you will receive a message within 3 days
playing with hacker = banned 4ever ?!?!?!?!
Playing with a hacker and getting permabanned is pretty common in most of the servers 🙂
Normally its a wipe ban , depends on the situation
Shenzyy ?
how much hours do you need to receive a higher role e.g dedicated player
2,000 hours on one server
.spoofy are you an admin ?
According to my roles, yes.
damn that is alot / ty
do yhou have like 2 minutes to accord me please ?
@jagged flume fuck you btw 🙂
next time don't raid with cheater
i didn't raid
STFU i have it record
i maked a peace with these guys
why cant i verify
and how i need to know if this guy cheating?
<@&274971100184576010> the guy who got banned PG.24K, 20k theyre playing with PG clan we made a ticket, the ticket reply we got was ''there is no connection between the PG clan and this player he recently changed his name'' WE litteraly have video proof that we can stream any time that youre available that shows 20k raiding with PG, and a guy with numbers as his name 769238498234239 whatever it was. We cant upload it to youtube due to the person that owns that clip having shitty internet. We get bounced from wall to wall is there any help we just want to remove the cheaters from the server so we can all have an enjoyable time together.
/report @crenox
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/report 453623171166240770
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Really appreciate if you guys can take 5 mins on voc call to look at the record 🙂 ( i m with @soft patrol )
i should be unbanned now but it says this
anyone can helP???
i was informed that i would be unabnned
Same here
?
and i was banned for a bad reason btw
i countered a random raid and got banned
its bs
guy named golden is cheating on rustoria eu main btw.........
/ticket
Hey, @crimson pawn
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
waiting music is fire
yeah
this is totalz unfair
i have been lagging on the server while for mz freinds its fine
and this has happened many times
and i just lost mz gearset and weapons
all i want is just to get my things back
That won't happen.
hey i just bought a VIP pass and lined it to the wrong steam acount what should i do?
k its fine
!vipissues
Hey, @eager owl
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
same lag as yesterday
@ruby mica he isnt awsering
Be patient.
i need help asap
i am keep geetting kicked
Are you experiencing lag on every server or one server in particular? 🙂
!mapfiles
Hey, @pseudo widget
If you are received the Disconenction message World File Mismatch error
then follow this step:
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
Try that if that's the error message you're getting 🙂
Which region are you connecting from?
No VPN I assume?
only on this
its been same yesterday aswell
and i dont use VPN
either
In the 5x trio, does the helly crate despawn underwater? Because I cant never find them
Restart your router, could be some bad packets / packet loss because of a backlog of errors on your router. If you've done that, and it's still lagging on every server, probably time to call your ISP 🙂
Internet Service Provider
no its not
yo i got kicked for idle at the barn and when i relogged my body is gone
bro same shit was happening
yesterday
for all people
but now same shit for me and some others
like i was asleep at barn and i relogged in my body isnt there can someoen help plz
I had a guy from Sweden with the exact same issue, he just had to wait, it settled after a couple of hours
You can't sleep in safe zones. You get despawned after 30 mins, it's a game feature that the staff here can't help with sadly.
I had a guy from Sweden with the exact same issue, he just had to wait, it settled after a couple of hours
mono it wasnt even 1 minute
That's why I asked you if you had the same problem on every server 🙂
i logged back in righ away
mb
so how do i fix it
No idea then, but the admins don't intervene with gameplay under any circumstances. I'm not a modded moderator, so I don't know exactly how it is on modded, if there are any special rules for logging out in safe zones, but whatever it is, that stuff is gone sadly. 😦
i tried to wake up and i was stuck on the horse i fell asleep by, so i disconnected and logged right back in to get unstuck, but now it says i died and i went back no body nothing
im on vanilla us long
Then there are no specific rules, sounds like a bug to me. But like I said, the admins aren't going to spawn in items, sorry about that.
Have you tried connecting to servers other than Rustoria?
Submit a ticket and wait for the admin to respond, the process isn't sped up by posting in here 🙂
i make ticket we loose so many men... its so hard
Vital and Rustoria have been experiencing network attacks recently, your problems are most likely a regional issue in connection with these attacks. The problem is being worked on, but there isn't a quick fix sadly.
Ticket 670
so i should just wait
Yeah cheaters suck. But the admins are constantly working on tickets for all 19 servers, so we really appreciate your patience 🙂
untill it fixes
That's what I had to do when it was Norway's turn to lag out 🙂
ok, i was playing here for my 2nd wipe and im telling you guys, dont play on rustoria eu main, its lagging every 1hour for atleast 5 minutes, cheaters are everywhere and not getting banned and doorcampers are also everywhere, just dont play there worst server ive ever played on..... 7.5k hours on rust experience
Sorry to hear that you've had a bad experience the past couple of weeks. We really appreciate player feedback and the server owner and admin team are really constantly working to improve the recent latency issues. As for the door campers and cheaters, this is hands down the best server I've played in 4k hours for admin activity and community. 🙂
it says I havent linked my account on the rustoria 5x server, when I linked mt discord, twitch, and steam........ any help?
When did you link / What happens when you /auth in game? 🙂
im palyng us server but im eu and this server is lagging ass fuck
well no really... you're playing on a server that isnt meant for your region
i could have never imagined
you put everything in a ticket right? @dusty monolith
how do you auth in for discord in game
should i add the same 2 links with /ticket reply?
If you want to discuss VIP, you need to send a DM to Luke, not ping him here 🙂
@torn sky
Make a new ticket
New ticket #303
@balmy cypress @jaunty cave
hi
theres a guy who has a ban on steam 166days ago playing rustoria na main right now possibly also ESP but we cant really prove it
isnt the rule that you can play main servers after 180days from ban or
guys steam community link
VAC bans have nothing to do with Rust, the rule applies to game bans (EAC). But if you believe someone is cheating, you need to make a /ticket in game, and not call people out in chat or in discord. Thank you for your cooperation. 🙂
can i get a unban how do i appeal?
?appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
<@&274971100184576010> the guy who got banned PG.24K, 20k theyre playing with PG clan we made a ticket, the ticket reply we got was ''there is no connection between the PG clan and this player he recently changed his name'' WE litteraly have video proof that we can stream any time that youre available that shows 20k raiding with PG, and a guy with numbers as his name 769238498234239 whatever it was. We cant upload it to youtube due to the person that owns that clip having shitty internet. We get bounced from wall to wall is there any help we just want to remove the cheaters from the server so we can all have an enjoyable time together.
i got banned for something bullshit a while ago can someone like unban me i dont see?
If you want this addressed, you need to make a new ticket in game, ideally with said youtube link in the ticket, so that an admin can address it 🙂
Have you made a ban appeal?
yes
Have you received a response?
@neat pumice we already did all xD
And the response to the ticket with youtube link was that the players weren't connected?
The queue of people making appeals is equally ridiculously long, hence the wait time, apologies for the inconvenience. The admins will get to you as soon as they are able 🙂
I wish you a good day, I just log in to your server, the world loads, it stays at 0.1% what I need to do****
what happen when there is 2 person with the same name and im trying to invite one of them to my clan
Does it get stuck there?
yes
what happen when there is 2 person with the same name and im trying to invite one of them to my clan
What server do you want to play?
rtg training
I think you can use their steamid. Try it please.
76561198310310180
ingame
yes
Hey, @dull parrot
If you are received the Disconenction message World File Mismatch error
then follow this step:
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
what file extension do I throw them to?
C:\Program Files (x86)\Steam\steamapps\common\Rust\maps
where your Rust is located.
default
then you need to paste them in there... should work then
You are welcome
honestly fix the fucking servers
!steamurl @main moss
Hey, @main moss
To get your Steam Profile link, follow the steps below:
https://files.rustoria.co/hFQKykzrzrt8T4VBE7hmH8puMWUQBZv8.mp4
Hey there is a guy cheating to the name of GUNOIERU, he wounded me 4 times and he has 1 vac ban 63 days ago
his account is also level 0 too
Hey, @shy nova
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
whats up
why?
Does it give you a disconnect message?
i saw
Make a ticket about the cheater please
good good. Thats all you have to do then
ok
an admin will check the player out soon
ok
Aware, thanks!
is it gonna roll back?
yes
because if not my team just lost ak kits
@violet dagger I bought my friend VIP and used his Steam ID and it is telling him he doesnt have it now, but it worked yesterday
tell him to message @balmy cypress with his steamID and issue
ty
server went down but some how we got looted wtf
least we only had hazzys and roadsign
can you roll back us medium
Our admins do not interfere with the game play so no we can not roll it back
fuck ok
I like how <@&274971100184576010> is ignore you @soft patrol
Was shit answer already 🙂
we make ticket we get answer but if you READ good what zeref is sayong " WE CANT UPLOAD on youtube "
cuz connection
so we want an admin is taking 2 min and look stream on chan
You guys got a chance to uploead it on some streamable?
It wont upload at all? or it just takes time?
i can't
because?
connection xD
So it says no you cant upload this?
you want me to show you stream on private ? and you are saying it to admin ?
maybe he will answer you
cuz you are chat moderator
I just have trouble understanding why you can not upload it? Let it run over night or something
so thats not racist ????
i m not solo in house 🙂 i can't fuck connection of all
You need to find a way to upload it. Do it while everyone is sleeping
or admin can take 2 min , we already take 2 min to buy VIP on serv 😄
The best way to contact our admins is with a ticket and the video proof, they dont normally do that over Discord
annyway it's more faster to come discord than answering 20 min in tickets ..
this i can't understand xD
