#support
1 messages · Page 1393 of 1
Hey, @foggy mica
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
thanks
Gg
lies
go report google for racism then
We are not saying that the name of the mushroom itself is racist. But using that in a game such as rust, you're kind of just being edgy. Why would you need to talk about a mushroom like that?
Mushroom
ive never been muted, i dont think so, whhy would i do that
¯_(ツ)_/¯
exactly
Alas, you did say that in chat and therefore based off context and personal judgement, it was decided that you should be muted.
my freind wanted to know names of mushrooms and i said gibba bc i learn it in school like what
What
so
this chat mod needs to be demoted he said fcking chicken nugget
this chat mod needs to be demoted he said fcking chicken nugget
6h mute for saying nugget on 10x eu no bps sort it out i beg
Yes I am aware, but it should be handled any minute now.
chunky can u check how many times i have been muted for 6 hours on 10x rustoria eu?
i bet it was the same mod that muted me very sensitive
you able to tell us who it is as wel?
holy
well?*
We don't give out that sort of information if we were to have it
Dude just wait out your mute. if you were just talking about mushrooms you would've said common funnel cap, and if you were gonna say the scientific name you would've said clitocybe.
oof cause i need to know how many times i can still be racist till i get banned
shh
do i look like i scientist
I can ban you right now if you want 🙂
NO PLS DADDY
i will give u sucky sucky
You wish
i didnt
😦
My teamates said there pops up a red number besides my name that says how many times i got muted
Do I wait 90 days for an alt acc to be unban that was ban because main was game banned?
Please submit an appeal through https://bans.rustoria.co/ and the admin who issued the ban will deal with it.
What happens if I submit a ban appeal for the alt acc the day of the ban. Will I be able to submit another one when the 90 days period end?
Message him
It's Easter time, give it a little more time then send a new DM if you still don't get a response, admins have their inboxes flooded on the regular 😉
ok thanks homie have a nice day and i hope you make it to trial mod
imagine saying "gibba" and getting muted for 6 hours SHHHEEESHHH unmute me naii plzz
you gotta appeal it and maybe can unmute you
/steamid
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
i just subscribed to yt
Hey, @graceful wigeon
Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.
jynx is a hacker check tht guys files out trust
i wan't me 60 points
lol
because i can't take because dosn' work
bro do you wanna get muted here as well im not a chat mod but
Please read #support message
Everyone else take it to #general please.
king you gotta link you steam and join the group
lol i told the mans
can someone answer me?
i got muted for 6 hrs saying pigga
90 for offical and 60 for modded
lmao tf
You got an answer man, #support message
is zen still a admin ????
ZenZen is still an administrator
who own all the severs and made them????
no like since I appeal for a ban before the 90 days will I be able to do another one after the 90 days. The reason I asked this was because I didn't know about the 90 day rule and submitted a appeal before.
???
got game banned on main and made new acc then got ban evasion
then you need to contact the person that banned you and ask them how much longer you have until you get unbanned
Last warning. #general please.
Just wait for @spare widget to talk to you about it
how do you find out who banned you?
bro im tryna help people can i or do i get banned
If you want to help people in support, you should apply for a chat moderator position. This channel gets flooded enough as it is. 🙂
Officials are 180 days btw, not 90
yea ik just wanted to play modded not offical
yall changed that but mono have a good day and hope you make it to trial mod and jayden its 60 for modded
why cheat
can i be a DISCORD mod if im 13
dm zen @plain ledge he will talk to you and help you
k
If you're banned already, you can appeal the ban after the 60 days are up. But just to make sure, are you asking if WE can do anything about the game ban itself, game bans are not issued by Rustoria, but by EAC / Facepunch.
nah i know the game banned is perm but just wondering for my alt acc
you got game banned on rust for scripting or aimbot.
idk i got hacked
You may not play on our servers with an alt account as long as you have a game banned account. That discussion would need to be had with an admin.
no one gets hacked , they dont suddenly cheat on rust. they steal your accoutn and sell it.
rust this is support chat
ok
can i check my playtime on rustoira website?
You can type /playtime ingame to see how much you played on that specific server
i been banned for irl threat, waiting for appeal. So i cannot check it. Is there another way?
Battlemetrics.
Hey, can I get my twitter account unlinked ? I need to link a new one, i'm asking for unlink for months (for real but then I forgot about it) on the website
If it's not working on the website, please dm me your steamid 🙂
Yeah I'll unlink it
Or Schaadt will do it without me having to post anywhere 😉
Love you ❤️
whats up schaadt
Should be unlinked now Marc
got my 14 yo twitter account suspended because of a 1 time bug in one of my programs 😢
i have 3k on rustoria
i dont afk either
no afk
nice
ok thanks fear have a good day and i hope you make it to trial mod and admin as soon as possible
@spare widget
@spare widget Hello! Why when you stand in a queue for 2-5 hours throws out with the inscription TIME OUT?
Is this done on purpose? There is no such thing on other servers
how do i cancel my subscription? does anyone know?
am i getting unmuted here or what same with @fallen girder for saying "gibba" [ITS AND INSIDE JOKE]
Hey, @drifting thistle
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
hi guys, any chance I can return vip? I haven't used it yet.
DM @balmy cypress with your steam ID
thank you
i launched staging branch rust but seem not to see hdrp pack
do i need to do soemthign special or join a certain server?>
thansk man

There’s some teamers named 21 on the 10 eu
They have had 7 people playing with them I left them bec u didn’t wanna get banned
And they went in my base and took all my stuff
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
342
Thx
I’m using that to remember
I have ss of them talking shit saying there not gonna get banned
Put all relevant information in the ticket
Does it take time to get access to the booster kit?
Try now
just went through. ty

Hey, @shadow zealot
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
That was a tiktok of someone ddosing toria main btw
max team limit is 8 numbnuts
lmao
I made a lot of tickets
Nnn
They admit to it
I don't know why you are posting it here if you already made a ticket. It will be dealt with!
i wanna cancel my vip and its not letting me charged me for this month as well didnt wanna just not letting me cancel can you help pls
Hey, @static lichen
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
As far as the charge went, message @balmy cypress with your steamid
ok cheers
whats the usual turn around for ban appeals, im desperate to get back on x5. I apologised for my words and wont do it again. Plus i have my donater kit i bought last week. I am legit a reformed rustambo.
^^rustambo reformed ? comeon bro aint no one here believe that
im reformed man, i was on 10x had a arguement with a guy who said he would kill me , then i said id kill him irl. i was trolling him lik ei do for 900hrs on rustoria. Then i get banned
i apologised and wont say anything like that again.
Hey, @twilit berry
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Wipe Schedule for Zeus 5x US is Mon & Thur @ 3PM EST
#oldserverinfo @near halo
there is a cheater on US medium!
his name is AE.recoil
just beamed me with custom from like across the map
do /ticket ingame to report
Don't unban Rustambo --> check his chatlog, pure racism this guy is letting out in the chat
have already opened several tickets. not sure why he didn't get banned for that already lol
i was told i was unbanned but im still banned
who told you that? or was it an appeal
spoofy said i was unbanned and to try in 5 min but im still banned
give it a little more time and try it again
but if it still doesnt work after like 10 mins then just message him
Anyone please give me a little time scale till my ban appeal is reviewed
admins please review my appeal
why did you cheat?
why u banned then fucking idiot
for getting into a toxic arguement with a guy , who said he would kill me and i said i would kill him irl .
ban = threat irl
jesus you 12 yr old ugly child
its to do with my appeal , so its bette rhere in support, i know admisn are busy and its 1-3 days but jesus i miss the server and wipe.
yes sir, sorry sir.
<@&274971100184576010> would like to have chat with admin please
not an admin but might be able to help
join waiting for support
!appeal @inner nymph
Hey, @inner nymph
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
please move to #general if you dont have any questions or need support
i need support, one of the amazing admins to review my plea on appeals
where the vip donation page at
!donate
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
appeals can take 1-3 business days please be patient
<@&274971100184576010> what proof do you need from me to get unbanned for "hacking"
Hey, @grizzled thorn
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
How do i enter my raffle tickets?
?
Your raffle tickets will automatically count and the winners will be announced in #giveaways
what were u banned for ofcmca?
"hacking"
whats ur steam account
why
how many hours u got?
200
@misty scroll how do u know if u win? will someone DM u or something?
It will be announced in #giveaways like this one #giveaways message
yo @misty scroll can i dm you?
give up bro you got 200hrs and i bet you got no ak recoil LOL
yt link in my profile
No, if your appeal was denied you will not be unbanned
I want to know what info was given for me to get banned
schaadt bro please look at my appeal man
@misty scroll but i never check that channel as i normally have do not disturb
so what happens if i win
but i dont realise
Just make it a habit to check it every once a week or something like that
Unmute that channel and when you get tagged in there, you will see the red icon
so
So I assume today or tomorrow
Yeah I believe so
schaaadttttt
@misty scroll why was my ban appeal denied
We are not required to provide you with any information about your ban
i have 3.5k
why tf should hours matter
admins spectated you, watch you know where palyers were or battlelog showed your scripting as you hit all shots in straight lines.
one of the 2
take the L bro
they didnt spectate me
i didnt play their servers in 2 months and i come back and im banned
how would you know they didnt??
they ticket banned me
Lets try not to argue in support!
well i cant get support because you guys are shit at it ngl
you cant be ticket banned man.
@near halos: You better check the Chatlog of Rustambo before you unban him or check his appeal.. He's been insulting and trashtalking/throwing out racial insults towards the playerbase since a very long time
its trolling and fighting other racist toxic players.
u stupid shit head
dost you cheat
i got clips of you
schaadt gave you your answer
your behaviour and replies in the support-channel proves everything lol
your a toxic kid, who pretends his a saint
got bunch of screenshots of your racial slurs
you not fooling anyone kid.
and? you guys had no proof that i was cheating
or hacking
luke said toxic chat is ok
They have proof if you were banned. Have a nice day!
racism =/toxicity
racism = 80% server is racist, iv been racial abused by mostly white players.
go check chat log on x5
u stupid cunt
I will stop if you answer me this. did you guys spectate me, yes or no
Any admin around?
Just some dude in this Discord sending messages for fake giveaways to my team
just block him and can you dm me a screenshot of it
gotchu
ill let our team know
zach whose that admin taht was called rattoullie something?
He was a chatmod
aite
I was not personally involved in the situation.
Someone sent me one to
well, in my opinion, you should find some better admins ngl

Our admins are top of the line!
well whoever banned me is defective
Well while I go find some better admins, you can go find another server!
better servers*

I thought you wanted to go find a better server?
Feel free to apply for admin on that one!
Considering you are the one who was banned, you should know what you did before you got banned.

It legit tells you when you log in the server
i got unbanned for hacker association, played for 3 days. got off for 2 months
and came back banned for hacking
how does that even work
I’ll give someone $100000 to look at my ban appeal plz
Was your appeal denied already?
oh so you guys do ticket ban
i think i can help you ofcmca, it works by you joining the server with hacks, and then getting banned for your actions😃
oh yyeye, but tell me. when?
No it’s been 2 days and no one looked at it yet
Damn ok
I was banned for making an alliance wit some random dude I didn’t know was cheating
/appeal
Hey, @covert ether
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
I did I’m just waiting
why does it say i cant acces code lock max group sixe 5
!admin please confirm what que my appeal is and i am sinceerly sorry for saying thos words, it s was a toxic arguement between me and another guy who also said the same thing. I promise not to ever utter such things on rustoria. Also i a m a regualr donator and donated last week and 965hrs on server which is genuinely the only reason i PLAY rust. I appricate all the great work you have done on keeping the server fun and maintaining rules. I am a fool in the heat of the moment and sometimes get baited by trolls on rustoria . sorry been spamming discord all day
im depressed rust helps me forget my irl
LOL
admin I need help with a bug and I tried to uninstall and install the rust again but it is with the sever I have a video of the bug
were not gonna confirm anything about your appeal, it will get looked at when it does but constantly spamming the support chat about it wont help at all
sorry to hear that but dont do stuff to get banned then next time
so again please stop spamming and take it to #general
Hey! Im sorry to hear that you are unhappy, I can ensure you that an admin will review your appeal within the timeframe we provide (1-3 Business days). Typing in support will not make it go faster. Please go to #general for all further conversation
i need help i feel as if this man living next to me has esp
Like Thomas stated, appeals can take up to 1-3 business days. Please be patient
do /ticket ingame to report it
When is force wipe
First Thursday of every new month
which admin replies to my ingame ticket as i made loads. i sit one admin? or multple
Tmrw?
No, force already happened
will someone buy me rust for my birtday pleasde
Please ask somewhere else this is support :D
@twilit berry You are not getting unbanned
im stuck inside water treatment because the buttons dont work
rustoria long stuck inside water treatment
US
admin I need help with an error and I tried to uninstall and install the oxide again, but it is with the server that I have a video of the error please answer me and tell me where I sent the video
Are you still stuck?
yes
yes
Please help me, I can't defend myself just because of the mistake
and I will follow the instructions they give me
I'm not sure how to help you @quasi tapir
puedo enviarte el video ymi nombre en rust para ver si hay solucion 
I can send you the video and my name in rust to see if there is a solution: PepeGamer:
no I'm at home if I go out they kill me since I can't reload weapons
for the error
are you inside the blue card room? if so there a switch where you get the red card that you needa flip for the button to work and get out
alright
Hop in waiting for support
cool
i was about to do that
how do i file an appeal for a ban?
!appeal
Hey, @silent gull
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Because no administrator has answered me, please do not leave me like that, it is a horror not to be able to reload the weapons
its been about 2 days since my appeal application was put in. is there any ways to speed up the process?
it can take up to 3 days, sorry but just gotta be patient
lmao
Any way I can see if my false-ban appeal is being looked at? It's been 2 days, I don't wanna get forgotten about! I was told I would get discord messages but haven't(I do have my account linked). I enjoy the server, looking forward to getting back to it!
hacker on trio on top of dome
Hey, @nova cloud
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
i am in support
How can be verified?
!verify
Hey, @near halo
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Ty ❤️
Committed is hacking on 10x eu no bps
https://steamcommunity.com/profiles/76561199062135755
179 hours
if i break bag clear tc can i replace an inactive member on my team?
@zealous kettle
Someone ban this hacker so I can actually play the server normally?..
Break bags, clear tc, change code, and I also recommend that you create a new clan
i need help i got a esper i think i need someone to watch him
can u look at a guy on 5x no bp solo dou trio named mop
Like I said, you have to do /ticket ingame to report it. Once you do that someone can look into it
can i change vip twice or is that not possible?
i broke bag and changed codes
ok I did the ticket
guys i want help i got hack band and i dont hav a cheate or hack
?banappeal
Hey, @ornate pelican
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
snowy
You would have to message @balmy cypress with your steamid about that
You have to visit the website above and follow the steps on there
i did
Now you just have to wait up to 1-3 days for a response. You will get a response on the website or if you are verified you will get a dm about it
?auth
Hey, @alpine mesa
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
What server?
bro when zen gettng on
chi-n-k
Us?
Alrighty, will deal with it
remuted
Sheesh
join a call rq ill get an admin asap
/home remove (name)
there is someone raiding me with god mode how do i report him
do /ticket ingame
ok thank you
is it possible for me to talk to an admin? This kid is no clipping in and out of our base and i dont know what to do
I have evidence that this guy has 2k hp
!ticket
Hey, @vestal knoll
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
do /ticket ingame
/ticket ingame
Hey, @pale needle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
ingame
An admin responded saying there is no possibility of this guy cheating but in the combat log it says he has 2k hp and took 15 damage from a hv rocket from .8m
Is there a reason why i got instantly banned for hacking when connecting to the server for the first time?
Are you on a VPN?
No
Ok well go ahead and appeal at the following
I have already appealed
!banappeal @near halo
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Oh
just dont wanna have to wait 3 days
You will have to wait for the admins to review it.
Any active right now? kind of ridic that i got instantly banned for hacking when I have never even played here haha
An admin will review it when available. You just have to wait unfortunately
yo found a hacker on rustoria medium if any admins wanna get on check this guy out. name Lineage2 https://steamcommunity.com/profiles/76561199156552367.
Hey, @open quartz
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @open quartz
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
admin i need u plz
can i please talk to an admin about a cheater i have video proof
<@&274971100184576010> hello i wanna change my vip from long to main
<@&274971100184576010>
please contact Luke
Your ticket has been responded to
@mellow tundra Are you able to look into my appeal. Got banned for hacking when connecting to server and i have never played here
All appeals are looked into and reviewed within 1-3 business days of submitting them
your admin said he cant be cheating but this kid dead ass has 2k hp as shown in the combat log. Am i missing something or did yall not look at the screenshot on the ticket
You never sent a screenshot in your ticket.
i linked a photo https://ibb.co/C5tnxzt and a video https://medal.tv/clips/48847556/WCzY1QOjtmYe
17 Views. Watch Rust 4/7/2021 6:13:53 PM and millions of other Rust videos on Medal, the #1 Game Clip Platform.
Kermit eats HV rockets for dinner
HV rockets don’t do full damage and the thing that has 2k hp isn’t him
Where do we look for replies to staff apps
You will get a dm from a staff manager
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Hey, @minor crypt
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
🤙🏼
Did you already apply?
You can now message Luke or whoever you talked to in discord telling him or her that you've reached the 30 hours
Great! He'll reply to you as soon as he can!
no problem!
what rewards does /auth give u in game
i was just banned for irl threats when i havent spoke in chat or in voice chat for a good while and yes i have been toxic but its rust but i havent said any irl threats at all.
i assume next week
support needed in waiting for support chat
@mellow tundra you'll have to give a sec
\
@misty shoal make a ticket ingame
i didi
then wait for a admin to check it out
!appeal @ionic karma
Hey, @ionic karma
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@forest urchin hey zach can u unban me now!im still cant join the server plz
It typically takes around 3 days for an appeal to be approved or denied
how to a create a ticket to report a hacker
/ticket
Hey, @wintry obsidian
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Every morning after Server restart the connection between water purifiers and sprinkler are no longer working. they are still connected but do not longer transport water. Not sure where to post it never had this issue on a different server so it might be an issue on rustoria so I post it here.
may I get some help pls
you able to throw me in an admin chat? 🙂
may i ask what happend?
cant type, playing, easier to talk, I'm not toxic, i'll talk easy
Hey, go ahead and post this to #feedback-suggestions as it will be seen there by the developers 🙂
<@&274971100184576010> hacker flying around counter raiding bases on rustoria trio 5x
i can attest to this
homie is literally telling me dont type in chat that im hacking because i dont want to get banned
As long as you make a/ticket ingame an admin will look into it
yea I did sorry just tilted lost like 2 boxes of aks from the raid lol
these servers need more admins
blatant cheaters with multiple game bans running around
getting reported but still no bans
make me admin ill be on 24/7 clearing the filth
Please go ahead and create a /ticket ingame. If you do have provide us with a youtubevideo or a streamable.
yes i do that every time
Then please be patient. It is pretty early in the EU and very late in the US...
where do i attach the video
Any admins available to chat
I am not an admin but how may I help you?
I got banned for teaming, last time it happened I spoke to an admin and cleared it up
Same scenario this time, my clan is raiding a group and counters get us banned by not shooting us
Did you already created an appeal at https://bans.rustoria.co/?
No
I'll do that if no admins are available, but last time I was able to resolve the issue quickly through vc
@olive sleet Join waiting for support
Whose the admin that banned me, can I even voice chat them regardless of what desicion is taken?
@twilit berry If you put in an appeal on the website you just need to be patient and wait for the admin to review it.
!banappeal
Hey, @twilit berry
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
I get that, just to say again. My toxic chat is 1. Is always against toxic people who attack me racially. Chat logs prove it. 2. I troll chat. 3. My racism even though I'm Arab middle Eastern, never even said the N word. 4. I genuinely apologised with the threat irl which has no meaning and part of a heated argument with a toxic guy who said the same to me. If that doesn't make sense then my 965hrs on rustoria is pointless. Plus I'm happy to learn and reform as long as I get 1chanve second chance.
I did I'm waiting
you will get the answer in the appeal
I'm just trying to give the admin team and mods context in my van.
Ban
Everywipe I legit get abuse and racial attacks. Then when I attack them by trolling I get clipped and a whole ban mob comes after me.
you could report them as well by doing
/ticket add ingame
Hey, @twilit berry
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
I do but gave up as its too frequent
can someone take a look on why i was banned and maybe try unbanning me i was banned for irl threats when i havent said anything at all apart from being toxic which is cuz its rust
it's the best solution to not report someone
!banappeal
Hey, @open turtle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
follow this steps please
I got nearly 1000hrs on rustoria servers and regualr donator and made 1 mistake saying threat irl which was part of a trolling argument to a toxic player who attacked Me. I genuinely apologised and would not say anything like that. No idea why kawaii acting like........ I join server attacking players. Chat log shows I don't. Its always me being abused.
?
i'm sorry to hear you got banned sir , but the best you can do is fill up the ban appeal and wait for an admin to check it out.
be patient
@twilit berry Im sorry you think im acting in a certain way but you just have to wait it out until the admin that banned you can take a look at the appeal, theres not much i can do.
I don't blame you for your initial reaction but there is 1000s and 1000s of chat log files on 5x rustoria that would show you the amount racist, toxic, threat I get from players. I have never ever randomly on server attackted anyone. I troll further the toxic players. Maybe I'm wrong for that or maybe not. All I know is I'm a genuine rust player who genuinely supports rustoria and with 1000 hrs and donations. I'm not condoning my words at all and know it was wrong. All I'm asking which ever admin reviews my ban appeal is to give me a 2nd chance and happy to even have a conversation on voice chat to explain further my words and actions on server.
I won't spam. Anymore thanks.
What kind of issue is it? I might be able to help, or at least point you in the right direction
any admin? some guy in the rustoria long us its buging a people in the outpost
/ticket add ingame
Hey, @azure sandal
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
sorry
this means that my VIP is active till 18th?
coz my brain not working at all, thought vip is over but its probably not
!ticket add ingame
Hey, @twin bramble
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket add and f7
Hey, @mental nest
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Hey, I sent an appeal like 3 days ago, I´m pretty sure it got declined, I don't know why. Tho I don´t know why was I banned in the first place, I even said in the appeal that I don´t have a problem to talk to someone or even screen share if needed. I joined for the first time and got instantly banned for hacking, never been before on any of your servers, haven't been banned on any other server. What do I do?
(and ofc didnt use any hacks or scripts, but I thought that was obvious)
if your appeal got declined you can't appeal again .
Oh
I guess it didn't
I tried joining back and it works
No idea why did i get banned in the first place
verz weird
did your appeal got declined or not?
I didn't have my discord linked and when I opened the bans.rustoria site it didn't say anything so i assumed it got declined
Weird
well sorry for wasting your time
It was accepted
u too
Hey, @swift whale
By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4
Try restarting steam, then verify integrity of game cache, then try the update again
thx
No problem, good luck
i was told i was unbanned but im still banned after 1 day
Does this mean I have VIP till 18th?
30 days, so yes, your VIP will expire on the 18th April 🙂
I'd like to report a cheater within your server.
do /ticket in game and provide evidence if you have
I apologize but I am not a user of your server and am an admin on other servers. We've banned them for cheating/hacking and I just wanted to ensure your servers will be hacker free of these foes.
I just so happen to see they went into your server next. But, if not. I'll be on my way.
Hey @torn drum pls message any admin regarding that information. He/she will be happy to help you out 
server dead
All I see is high pop servers and servers that are about to wipe
Zeus crashed. Can not be reached for some players...
Make sure to let the devs and admins know what region has issues but it seems that they are already aware 
i bought vip in 5 x and did not get it
!vipissues
Hey, @exotic epoch
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Can we get some help pls
<@&274971100184576010> can we get some help me and my team dont know why we got banned


So we getting unbanned?
or is this fake sach gonna get our team permad
@misty scroll ?
didnt know he was a ban evader
4 seconds
1 sec
cmon
its wiped
guys
all wiped now
!mute 395227302759366656 BANNED INGAME!
:warning: TinkyTimby#7479 is already muted.
Please take your chat to general
im going to ban evade again 🙂
hey i need help i bought pvp+ but its not giving me the rank i rejoined also still no rank
see ya soon 😉

DM @balmy cypress with your steam name/id
what server?
5x zeus
It's old SS
okok
When does the vanilla main eu wipes?
Wipe Schedule: Thur @ 3PM UK / 4PM CEST
So now?
Right now
ip?
I am banned for playing with a hacker but I never new the person was hacking I literally just seen him as a naked and wanted to make a new friend then invited him to my team
?banappeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
bandit camp in EU main? is this new?
Hello ,I am best admin ,hahaha I’m so Corkey and funny haha🏳️🌈🏳️🌈
Hey guys, how long on the average response for a ticket?
It depends on our availability, shouldn't be too long.
Oke, just a neighbour that we think is cheating so would prefer to know sooner 😅
how can i unban
?appeal
Hey, @gritty echo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Please allow 1-3 business days for a response, however it often happens quicker!
need admin help server wipe now but im still banned from server.Sicario told me will be unban after one week.now its the time.plz
is today for 5x zeus us bp wipe or just base wipe?
e
how
so how do i get admin support?
buy waiting lol
Is there any administrator online
day 5 of @spare widget
Have you made an appeal yet?
Can you check it for me?
Sadly I can't. You will have to wait for an admin to check it out
should only take about 1 day tbh (even though its 1-3 days)
All right,
Unless the VPN is for evading IP bans then there should be no problems in using them if I am right.
Sometimes the server will automatically ban VPN users, this can be appealed at https://bans.rustoria.co/
thats normally why youll get banned
because someone previously got banned on that ip
make an appeal and you should be good
most likely
idk just vpn ban
it wont specify if thats why your banned
lol rip
Then it has nothing to do with VPN 🙂
message luke you might be able to get a refund
Hey, @forest urchin
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Hey, @forest urchin
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
@violet dagger You did a great job. In my opinion your reason is shit.
So it's been 3 days and I haven't had my false ban overturned. I paid for vip access and have gotten the opposite. No communication, nothing. I'd like to either be unbanned or given a refund to go try another server. I understand mistakes are made, but I paid for something I haven't gotten.
Dm @balmy cypress if you want a refund
Please be patient they will get to it as soon as possible.
I was banned because my teammate, who is streaming his whole gameplay, got mistakenly kicked for "hacking". I understand. Doesn't seem like a hard thing to fix
Did he appeal?
and what was the result?
Silence
did you check the website again today?
Nothing. No response whatsoever to any of us
i was accused of hacking how can i get unbanned ?
The website? Like, rustoria.co?
the ban appeal website
@sweet matrix thanks submitted my appeal when will i get a response and what are the chances of being unbanned ?
This is seeming very scammy
bro the website will tell you if your ban was overturned or not
It could take up to 3 days but it could be as soon as today.
also why would one of the biggest servers try to scam you?
he’s right^
thank you @sweet matrix is is possible i could be unbanned or unlikely for y’all?
hi i would like to file a ticket for a hacker
Hey, @flint jasper
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Just gotta wait on an admin to look at your appeal.
sounds good have a good one thanks guys
I can send you a screenshot, bans rustoria.co does not provide updatea
Not an admin but I'm sure I can help. What's up?
basically theres a hacker on this 10x rustoria server but his name is in russian so its hard to report/ file ticket
You can try and get his steam id if that is easier
who should i send the steam id to
You can make a /ticket in game to report him as well as doing a f7 report if he is hacking.
Okay here's what happened. I paid for access to this server. Two days into wipe, my friend, who didn't pay for access yet, was erroneously banned for "hacking". He isn't even good, much less hacking. He streams. He doesn't use a vpn. It's just a mistake. I got banned for "playing with hacker" and have been told to be patient and wait. The response is a lot of "I'm not an admin blah blah blah" and dead silence. No discord message. No email. No response. They kept my money and in return I have nothing.
It's an easy fix. Anyone with one eyeball can see it's just a mistake that doesn't take a week to fix.
I'm being patient and understanding and reasonable but that's being leaned on pretty hard
has your friend checked his ban appeal?
How long has it been since you sent the appeal?
Yes, he hasn't gotten a response
3 days
My ign is Aymin, his is Metalcrow, my teammate was Word. We were on rustoria us main
His stream is comfycouchgamers and mine is lightlysaltednut on twitch
Both streaming when it happened, nothing fishy.
We don't even know details of why he was banned and are still locked out of the server word and I paid for
You won't receive a email or a discord message since you are not verified in discord. You will have to check the website for a update. There isn't much else we can do for you and you just gotta wait on an admin to look at the appeal. If you want to try and get a refund you can talk to @balmy cypress . Otherwise there isn't much else we can do for you.
What website? If I got to bans.rustoria.co, I get a link to appeal a ban and nothing else
I have a screenshot but can't attach it
There isn't anywhere to see status
That is the website you check the status of your appeal at
It's a white page with a link to rustoria ban appeals
My discord and steam are both connected and my steam profile is public
If you go to bans.rustoria.co and login with steam you can see the status of the appeal
In telling you man it says "log out" I the top right and the page is just white with a ban appeal link
I have a picture to prove it but I can't upload images here. It simply isn't there
^^
its supposed to say appeal under review when you log in
Well it doesn't, and hasn't all week
Then you didn't send one in
I still get kicked when I try to join rustoria main
hey when does rustoria us long wipe?
We all did, we were in voice with gree and all three of us did it on Monday at 7:30pm cst
Send in another one then.
and then make sure it says
**YOUR APPEAL IS CURRENTLY UNDER REVIEW. PLEASE ALLOW UP TO 1-3 BUSINESS DAYS FOR IT TO BE PROCESSED. WE THANK YOU FOR YOUR PATIENCE.
IF YOU WISH TO RECEIVE UPDATES VIA DISCORD ON YOUR APPEAL, FEEL FREE TO LINK YOUR DISCORD OVER AT RUSTORIA.LINK.**
It did say that
I've been waiting for a response, we have a discord channel of all of us talking waiting for a response
We all got that
Have heard nothing
and every single one of them did not get a response?
No
We are all waiting, we wanted to play together on this servwr
Dudes been playing apex for two days
We are just twiddling our thumbs
Send in another appeal or contact an admin
it would say if your appeal has been denied or overturned
The guy who got banned is a streamer and spends most wipes farming indoors and avoiding people. It's laughable really buy I understand mistakes happen. I don't see why mistakes like that take a week to fix
How do I contact an admin?
just dm one?
Which one
any?
Where do I find them
Got it thanks
hiya @near halo Please post me your steamid and i'll take a look
76561198256370684
the bans website says I'm not banned when i try to re-submit the appeal
if i keep trying to log into rustoria main and getting kicked, will that cause any problems? is that considered ban evasion or anything? I was told to just wait for a response
Mr. Shenzyyy is probably looking for you
I unbanned you like 35 minutes ago
Thank you!
appreciate it
can I get you to look at Word's account as well? he's in the same boat as me
got it tahnks
I know you guys are busy, I'm not trying to be a problem, I just hadn't heard anything and was worried I'd be forgotten
I appreciate the help
the server is fun
@violet dagger can you please review my appeal 🙂
We appreciate your patience :D
It will be reviewed by the admin who banned you. They will look at it once they are available.
thank you!
can someone take a look at my appeal that i submitted 2 hours ago
Admins will get to your appeal as soon as possible, it could take from 1 to 3 days for it to be looked at.
I was muted without warning. I got warned earlier then typed %Not..Gonna..Lie..But..I..Have..AUTISM..Check%%Not..Gonna..Lie..But..I..Have..AUTISM..Check% in chat and 5 minutes later after not saying anything else got muted wtf
Chat mod warned please dont spam the chat beforehand 5 minutes after that i typed it another 5 minutes passed and i got muted for 6 hours wtf
which server?
Looking into it
thanks
any ideas why game crashes on large monument laoding then straight to desktop ???
anyone had this issue with rust ?
10000 ping on toria eu LONG, but my internet is fine
fucking wrong with this server
EU MAIN LAGGGGGGG
fix this fucking shitshow we paying money for this shit cant even play the game
WHY AM I LAGGING PLEASE RESTARt
large monument crash again lol
or ill make a damn server normal one with 1k pop handle , greedy fuckers
pay some money you get to upgrade server
fuck you bro!!!
^
yo my friend got banned for playing with hacker but none of us were cheating or banned i think it was cause of his vpn but im not sure
have him appeal at bans.rustoria.co please
@mellow tundra do you know what is happening with the ddosd
can you you look into it now please we tryna play wipe
The EU 10x No bps is fucked, Im getting 3k ping and so is a couple of my mates
someone hacked my steam
very good very nice but very bad servers
do something
cba to play every single day with ping spikes like this
EU Long, 90% Packet loss
eu long issues
Looking into these issues
Teammate got Timeout on it during DDos or whatever it was, then got a 10 minute EAC Bann for whatever reason and is now on cue problem is he was at outpost with stuff, how long can he be there witout getting killed?
hey i bought vip for eu main like 5 mins ago, when will it start working?
@raven mist
@gritty echo
Approximately now, try reconnecting.
Can you check my complaint
Plz check my complaint
complaint? you mean ban appeal?
yes
This happens, it is caused by a lag issue between your steam account and EAC.
Nothing the admins or anyone else can do about it sadly
Now it's two hours since I filed my complaint





