#support
1 messages · Page 1390 of 1
You have logged out and back into rustoria servers
yes
and I have logged intpo other servers and it works there
super weird and ive researched it and no known glitches of the sorts
Ok well a few days ago I saw sum1 on rustoria medium vanilla with one but I cant craft it on this server but I can on others, but I just researched it and theres a reddit thread thing about sum1 having the same issue now
How do you link discord?
<@&274971100184576010> how long do ban appeals take? was trying to play tonight just didnt know
Ban appeals take 1-3 business days to get reviewed
Damn was looking forward to playing tonight
ive been waiting is support channel for about 20 min...
@feral ermine you can feel free to explain your issue here or dm me. Im on my phone rn
on the 10x you can only have 3 layers of compound but dose metal barricades count as a layer?
Does it not say in the rules?
dose not say what?
About metal barricades in the rules
okay
If fp allows it will there be rustoria servers on Xbox and ps4
will the server restart anytime in the next 2 hours?
EU servers restart at 7am UK time, and US servers restart at 10am EST.
yo how do i have like 13 projectile invalids in a row with 11 ms ping
i just lost a raid because not one bullet registered is there something im doing wrong here?
Most likely an issue on your end
@woven apex you just got facepunched bro
bro i have it clipped its like 10 projectile invalids with a spas in a span of 10 seconds
then 5 min later its not registering mp5 shots
Shotguns always have invalid shots
Handmade shots?
Handmades always give invalids they are broken
I can't tell you how many more ak kits I've had if shotguns didn't bug out
You just got facepunched
nah im positive this guys is cheating he is also using esp
well thats shitty bye base
Use the /ticket command in-game to report any hackers/rulebreakers!
/ticket
Hey, @restive hatch
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Basically i just got banned for playing with a hacker when i found this guy from a lfg a few weeks back had no idea he was cheating and spent basically the entire time afk cause i was looking for compressed air on amazon
i've played a few wipes on your servers and would hate to be banned
Appeal via https://bans.rustoria.co
👌
seems like rustoria has alot of cheaters huh
<@&274971100184576010> I've just been booted from Medium I'm not sure why I think the server just had a moment
Can I get ahead of the queue if its not a big deal?
Is it possible for someone to get banned for spamming or just muted
Handled in voice
If you think they are doing something to break the rules please use /ticket in game to report them and our admins will review it
or you can dm me and I can come on and look
No im wondering if spamming is bannable
👌
if they are just spamming nonsense @hollow compass
On Rustoria, if people are doing something in chat that we dont like we will only hand out chat based restrictions unless its multiple times we have had to warn someone
Like I said, dm me and I can come look at it if you would like
Its all good im just wondering
I apparently got banned for hacking while I left my computer on overnight when I left to go on a vacation, can I talk to anyone about this?
!banappeal
Hey, @slow ore
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
You will need to create a ban appeal ^
anyone else getting lag on rustoria eu medium? my ping is at 250 rn out of nowhere
RUSTORIA LEADERBOARDS EU MAIN not working
yo what is this i keep getting timed out
!banappeal
Hey, @clever kettle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!banappeal
Hey, @sick kiln
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
is there a mod i can talk to to get a ban reversed like now
im not waiting cuz easter and shit
already did it
same here just got banned for following the rules like what
why im asking here
it will take 1-3 dats
days*
yep i know
up to 3 daysa
thats why i just asked
they can be fast with it though
if there wa a mod i could talk to now
just gotta wait
then you will wait the time 🙂
my friends got unbanned right after in 10mins
or get better servers and not some fuck ass rules where someone gets kicked for removing all old teammates for the first time
doesnt change the fact you gotta wait
rustoria dog shit
i got banned for being afk while working all day and my friends removed me from the team cuz i wasnt getting back on so our other friend could play and i legit got banned cuz of that like tf
^
idc if i need to wait
doesnt change the ban appeal process
i didnt say it did
like we read the rules and it said we cant cycle members but we can kick someone once like tf
nobody is telling you to play our servers if you dont like our rules then go play another server.
@brisk bluff like we read the rules and it said we cant cycle members but we can kick someone once like tf
fuck ass servers
broke no rules but got banned
you kicked someone. then added them back after kicking them once
we changed codes and broke bags
i never got added back
no we didnt
server wiped
no we didnt
lmao
like i cant lmfao
did you get banned for group limit or cycling
group limit
i just got on cuz i work a lot and come back to being banned and i wasnt even on lmao
group limit and i wasnt in the damn team
we kicked the guy who said he wasnt going to play anymore, changed codes broke beds and ivited new guy
i was at work lmfao
then go banned
fuck ass servers. rules say we cant cycle but we can kikc someone once then we did that and we got banned
i went there it said i wasnt banned
fuck ass servers
wait 5-10 minutes
❤️ go to #general
cant even follow their own rules
we aren't going to visit a server just to come back and wait for base decay like make better rules and servers lmao
so let me get this right
my friends who have been on the last two days that got banned
were only banned for 5-10 mins
i havent been on for 2 days and am banned 3days
loool
shit ass pay to win servers
they make shitty rules with shitty auto detection, punish players for following rules, we have the whole situation on recording, and they do nothing for you. Lmao
If you want your ban to get reviewed, visit https://bans.rustoria.co/. coming in here and calling it a "shit server" isnt going to help.
i did that shit
it helps my ego fat fuck
yeah ima wait 3 days for our base to decay and all loot to reset
like tf
@near halo ill beem the server
@near halo That a ddoss threat?
no its not
Just checkin
yikes
jajaja
Are you yall trying to appeal a ban?
yep
yes
all of us were
Kinda going about it the wrong way
but I'm not waiting 3 days for my base to decay and next wipe
we just simply move to a new server I'm just amazed how a big modded server can't see the flaws
The flaws? If yall are banned on the trio its because you didnt do your job of clearing the codelocks and tc
hence the ban
we did fuck ass
we did got it on clip
my team did lmao
have the whole 30 min clip
wiped necxt day as well
Join waiting for support
i havent been on since that day
afternoon actuallky
ill let u guys go first
aince im by myself
lux c++ and dee
yo i just got banned because i "exceeded group of more than 3" on 5x modded when some random ass dude in chat gave me his base and i was gonna break all his bags and shit
!banappeal
Hey, @vestal knoll
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
4 man on trio
@somber ravine My teammate got vpn ban,could u please look into it,his buy vip and can’t join server,his id is 76561198985689272
he got banned for hacking
It’s vpn ban
sorry sir but the reason states here that he got banned for hacking
10x eu shoot only head
5x trio theres a 4 man running with lloyd clan
@subtle mortar He is a not hacker,some of hacking and playing with hacker are vpn ban
ok, please wait while I try to resolve your issue
can you send me a screenshot of what it says when he gets banned from the server?
@subtle mortar isnt a support
how fix this
<@&274971100184576010> i need to talk been waiting in waiting room for like 30 minutes
Hey, @near halo
Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.
ok
cows i will mute for misusing
pls mute him
?ticket
Hey, @queen ruin
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
how long does support take?
whats your problem
do /ticket ingame
a teaming issue on zues 5x
make a ticket
yeah i reported a teaming issue on 5x trio
they are gonna team raid us in a minute
admins will take a look ASAP
just /ticket?
yea
/ticket add
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
i have the proof they said they were teaming
attach proof to help
ingame
fineeeeeeeeeee
how do i attacg proof
make a link for the picture on imgur or something like that
then link it in the ticket
ok ill try to do that
How can I report someone the modded
To report do /ticket ingame
can i report someone for dm harrassment
block them
but its @subtle mortar
hes lame
u deleted alot of them lmao
@near halo Doesnt work
What server?
never got it
wouldnt let me post pictues i added my discord to send them though
in the ticket
is there anyone on that can chat about a server issue?
?appeal @rare sphinx
Hey, @rare sphinx
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
when i go to claim my pvp + kit how do i claim an LR instead of an Ak?
do /pref pvp+ @acoustic linden
ok ty
I just want to ask, if a person multiteams can they be listed as banned for hacking?
No it would pop up as banned for exceeding group limit
Hm
Im just really confused then
Has there been cases of false anti cheat detection in the past?
Its very rare. If you were EAC banned you would have to contact facepunch regarding your ban. If it was a Rustoria ban, visit https://bans.rustoria.co/
Mmk, Thanks for the help
Anytime!
/ticket
Hey, @digital plaza
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
did the server just lag out on main
any admins wanna dm me about the shit i found about the EU long ddos attacks????
WHY IS US MAIN SO DOGSHIT
mediums down too
long down as well
trio 5x down
its back
We are aware and getting the higher ups made aware.
Have you check the webiste recently?
i cant buy vip
!appeal @slim venture
Hey, @slim venture
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
you just got banned?
so how was it under review for 5 days
but you just got banned
ok
it wont accept my card for vip i tried with paypal and stripe it wont work
yeah
you'll need to talk to luke or ryan they handle the vip stuff
but my card has a good bit on it and i used it to buy pizza just now
how do i talk to them
ok
@queen ruin says his friend got VPN banned and he made an appeal but no reply
he is chinese
76561198985689272
Yes,he is donator,can’t join server about one day for vpn ban
/ticket add
Hey, @last rampart
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
how do you like lmgur?
<@&274971100184576010> Just trying to figure out why I was banned can anyone help me out?
!banappeal
Hey, @old smelt
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
I followed that but I only have certain times I'm able to even play the game with my group. I work full time and can't play at certain times because of my kid. Is there anyway an admin can look at my appeal real quick?
<@&274971100184576010>
I'll get on a voice call with any admin that wants to talk about why I got banned. Still don't know why I got banned. Logged in when I got off work and was immediately banned
@echo venture Is there any way to get this looked at? The ban was obviously an error and don't know what to do
/ticket @hollow copper
Hey, @hollow copper
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Can nobody help me out? My only day off and i cant even play the wipe ive put alot of hours into?
What do you mean?
I tried to log in when i got off of work and was banned. Played a little bit today but when i got on to play for the night it said i was banned.
?banappeal
Hey, @old smelt
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
i did a ban appeal. i work 6 days a week and i have tomorrow off. theres no reason for me to be banned and this is the only time im able to play for an extended period of time.
i submited a ticket but they are still spamming if there are underage girls in chat
whats despawn timer on us 10x no bps?
An admin will look at your banappeal as soon as possible. Also does tagging admins multiple times and repeating yourself not speed up the process. Pls stay patient my guy 
I believe there is a command called /decay ingame
@torn sky it only goes over structure decay
Are you referring to despawning? Like dropping items? I believe that isn’t changed
@torn sky My bad. But from my point of view Ive worked for 12 hours today and wanted to play the wipe ive been playing for a couple days when i got home.
yes
I understand your frustration fully but can I ask you what you have been banned for?
hmmmm
It soesnt say as soon as i logged in it kicked me out and said banned for hacking
@torn sky im not sure what you mean by default
isnt default like 5 mins or something?
have 3 wipes in total of rust. dont need to cheat im just bad at the game still\
@cold warren you can find the despawn timers online. Just search up something like „despawn timers items rust“
On what item?
whats up with this mf with no name lol
it doesn't specify an item
its weird
it just says 2-3 minutes
I mean ask the bow kid that killed me when i was tommy this morning i dont think he thought i was cheating lmao
Na it is like 5-60 minutes. Depending on the item
fair enough
thanks
I believe sulfur is like 40 minutes. Rockets a lil less. Aks 45. but there is a list for that I am more than sure
Try using that channel for support related stuff
needs to be 30 min flat for everything
hmmmmmmmmmmmmmmmmmmmmmm
can i not talk to people about their things in here that they asked in here
@torn sky
Leave support to the staff team
oh i see how it is
Feel free to apply for staff in #staff-applications
@torn sky do you know if any admin is on to check out what i have going on?
It depends on how busy they are. As I said earlier will they look at your appeal asap 
Appreciate it. I just didnt know what times they were on or if theyed be able to help me tonight
There is a few on by now. It could take 10 minutes or 3 days. There is not really an estimated time we can give you on your appeal. Just try to stay patient
Alright if they could look at in game name JuicyA id be stoked.
?youtubelink @viral gulch
Hey, @viral gulch
Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.
Ill Venmo any admin on $30 to check out my ban appeal
Just be patient.
I have to go pick my kid up for easter activities in like 6 hours im just tying to play while my group is all on.
@old smelt I already told you via dms that you have to be patient. Chat Moderators nor Admins will take any cash here to forward your banappeal. Be patient and give it some time. It's early in the EU and pretty late in the US.
And besides that Chat Moderators can not see who banned you.
Thank you for your understanding
I know its late. i work 12 hours a day with trying to work my 1 year olds schedule in too. im not trying to be a dick but i know chat moderators cant see it but should be ale to put me in touch with an admin. Its litteraly 3:30 Am for me.
The ban appeal would still need the admin that banned you to review it
Thats what im trying to get. Nothing more than that. i wasnt even online when i was banned i dont think. as soon as i tried to log back onto the server i was banned.
What's the ban reason?
All it says is hacking. If i could link a screen shot in here i have one of it
Open your Dm @void condor ill send you the screen shot real quick
I don't have my dms enabled sorry, I don't need the screenshot I was just wondering what the ban reason was is all
@void condor could u please have a look at it plz my teammates were vpn banned and they still havent got replied yet 76561198966585263
76561198985689272
both of them are still banned now
All it says is hacking. Super new to rust but dont have alot of avalibility to play but am really enjoing this sever over te 3 ive played on
where are you from ?
you can send me the screenshot ill post it here
As I said above, the screenshot isn't needed. Nor is you in a support room when I'm already dealing with it 🙂
Will take a look now
sure, was just trying to help have a good day 
thank you!
Thanks appreciate it
Gimme your steam id so I can look please
The appeal has been sent to the admin, so you just have to wait for them to respond I'm afraid. There's an appeal pending for you though
Does it say why? Im just super confused on the whole thing,
Resolved, should be unbanned now
https://s.team/p/frjp-pcdn/JGMFNMDP this account got vpn banned and he submitted a appeal but it got denied, why
both of them?
Both unbanned
@void condor thank you so much!
would my ban because on a vpn being active?
76561198973886761,this account got vpn banned and he submitted a appeal but it got denied, why
Not banned
@void condor Is there somthing i did to get banned? Im just trying to play the game man
I've already told you the ban is assigned to the admin, I can't help you it's not my ban
Alright thanks
/ticket @fluid shore
Hey, @fluid shore
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
@void condor could you come and have a look 76561199072305664 is definitely hacking and killing everyone during the raid now in US medium
in s5
they are with m3
/ticket @icy ruin
Hey, @icy ruin
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
and F7 report
I have done it so many times bro
and admin saying they are not hacking
last time I submit a ticket and admin said he is not hacking
then the hacker got vac banned
whoever did my appeal is fucked in the head
Or maybe you broke a rule?
i literally didnt touch a toria server for like 6 months and i log in and im banned for hacking 😂
wake up
Either way its the final decision 
you are lost man lmao
All the appeals are checked manually by admins. I don't see how they could mess up.
and i don't see how i can be banned for "hacking" when i have barely played your servers
shit cheat?
You do not have to play our servers , we do not force you to play .
That's fine then , hope you have a good rest of your day.
but you have to understand my frustration when there's 0 evidence that i have "hacked" and am banned because of it
and in turn can't play with my friends
I can understand your frustration and as much as that may occur as weird to you , I am pretty certain that our admins do not screw up , since banning is a vital element to running a server.
I have no power to do so , however even if you did take it up with an admin then it's pointless because the decisions are final.
it's also dumb that i'm not able to actually communicate with any admins
How comes ?
i sent DMs and was just told to go to the site and they won't hear my case
Yes that sounds about right , our site usually has the only say in banning people , you have to be in a really unique situation for this to be brought up further .
Unfortunately we cannot take your word for this case or any case , our admins have been trained and are excellent at what they do.
clearly not lol
mental
i'm happy to provide anything the admins would want to see
but since no one's willing to actually speak to someone in an appeal then that's not possible
@astral briar !appeal
already have and was denied
All you can do is DM the guy who denied it
how can i see who reviewed it?
because all the site shows is "appeal denied"
@thorn river
Looking into it
thanks for the support 😐
Alright listen
This is the forth fking time that eu main has gone down while I’ve been flying to outpost either recycling or buying 4inv of wood. wtf is this
Do /ticket ingame to report
?
its being looked into
And in the mean time
Our team will just keep losing Invs of farm and thousands of scrap on forced wipe?
I made a ticket pls someone actually put some effort and ban this koreans
cuz its ridicilous
what they hve been doing
Force wipe was on Thursday, please be patient while admins look into the issue.
We took a row of rockets from them
they start raiding a base close to them
find out its not us
lagg switch the server
server rolls back
they go to look for us again
As long as you put in a ticket an admin will look into it. You will get a reply ingame which you can see by doing /ticket list
Then an admin will look into it as soon as they can 🙂
Yh so this entire wipe is a wipe we where don’t have all bps compared to usual and if I’m trying to get every single bp for 16 guys but we lose a mini full of comps every few hours that’s not gonna happen
You guys could fly over and drop us 10k scrap and it still wouldn’t replace the shit we lost bc you guys can’t run a server
We paying 160 euros a month to lose thousands of scrap every day to stupid shit
where do we do reports?
!ticket
Hey, @lean egret
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Hey, @sudden garden
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
This is a very rare occurrence, we apologies for the issues but we are working hard to fix it.
We dont have an ETA when it comes to tickets. Admins will look into it as soon as they can!
@polar condor what were their names? im also reporting a korean team with 1 dedicated aimbotter
Why after the notification that a person played with a cheater, he re-enters the server and continues to play again?
@near halo
If someone does this, do another /ticket ingame so an admin can look into it
I dont think anyone is looking into any of this
To catch ESP users
you need to put some time
Currently I am lagging extremely much on the eu10x server while no one else seems to lag. My internet connection is ethernet and fast
oh sorry mate I was installing my drone software and Liftoff that is maybe why
But I am also restarting 🙂
same
was just building base and got banned
😕
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
ok too much effort
@raven mist we are leaving the server we had 8 vip for us medium
but we are not playing anymore
m3 has hackers not even pretending
and not banned at all
we are not paying vip when our opinion are not respected
last time I reported an hacker u guys said he is not hacking then he got vac banned
they have a hacker not auth on tc
just killing everyone
then m3 came over loot everything
and ran back to their base
we have been playing on this server for like almost 4 or 5 month and paying vip
Vac ban has nothing to do with rust sir , im.sorry to hear that you guys wanna leave, but its not gonna be differend on another server, we look into every ticket thats being made and we do our very best to check and investigate every player thats being reported
its just disappointing
its used to be a good server
had a lot of fun
thank you for the reply
but we are not gonna play on this server when an obvious hacker is not banned
not vac ban just game ban or something
we received facepunch report
sorry for mistype
Thats your opinion which is not fun to hear, like i said, we do our very best to check out every playe
relogg on new accounts
I understand you guys tried your best
yeah playing against a level 0 acct with only rust cheating for a 3 man group of koreans, currently has over 10 kill streak insta kills everyone he sees but admins says "looks legit"
but could you guys do something perhaps just to pretend to be a player and go over there
on Topia admins actually look into stuff fast
at least they looked at the ticket, but im sad
and dont let hackers completely destroy
everything
before reacting
stil waiting for my ticket response 😄
thank you for your support Shenzyyy
i do understand your frustration , but all we can do is look into these players whenever they get reported. The bad part is whenever someone suspects a player to be cheating, they will call them out in chat which doesnt help us at all, since they can simply toggle off anytime
np! Nevermore, still more than welcome in the future 🙂
we didnt talk in chat at all
hey rustoria eu medium crashed
yo i got banned for playing with hacker when i dont play with no hackers tf
@raven mist may I ask why our group are getting banned? when we are getting fked by the hackers
76561198846440220
!appeal
Hey, @frigid wren
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Please submit a ban appeal. Also report the hackers.
Link is here
idk man ive been banned for association what is this bs
when i dont play w any of them
Make a ban appeal.
ok ty
Your admins
really dont give a single fuck
about the server
My guy is asking me for Exact name of an ESPER in a korean group
are you guys fucking kidding me
Maybe do some research
Feed spoon lazy admin
why am I buying VIP to have an esping group destroy the server
If you don't know the name you can't expect the admin to....
@rotund salmon I cant even make the appeal
it says appeal is denied
when I am not even making a ticket
I gave him cords I11 they live in a pyramid base
Then that's the final discussion.
I cant know which one of them exactly is the ESPER can i
cuz they give callouts all in discord
so that makes no senes
at all
ur legit trolling me rn
Admins have to go through hundreds of tickets and ban appeals every day. You can't expect them to watch a whole group to look for a hacker
19 Servers they have to keep an eye on
I can dm but can't vc right now.
You can go to https://discord.gg/vZmAYQFM and a chat mod will move you soon 🙂
Hey, @polar condor
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
No poblem
@polar condor it is not but you expect us to know who is esping in a 20+ man clan and after all you are the one who are accusing them. If you think someone is cheating then report that player you think is cheating and don’t report a 20+ clan expecting us to know which 1 of them is cheating.
so your not gonna use some time to address the problem
Okay ill just report every single member in the group
And a location? Thats not going to help at all. By the time we have arrived to that location someone else might be there.
@polar condor We have over 3000 players on our servers playing. We need a name and not clantags.
they dont have clan tags
Well you are reporting a clan and not a player
Do you know how ESP works
if a group is ESPING how am i suppost to know which exact person it is
you need to stop trolling for real
they have fresh accounts
in group of 4k + hour players
and private accounts
What makes you believe they are esping?
if admin cant even ban someone who insta kills everyone with headshot 200 m away in chat log with a new level 0 steam acct there's no point
?report
Hey, @lean egret
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
i did report, admin looked at it and said they don't think they're cheating
Pre aiming on spots where someone is about to peak when they sneaked they full way around while they were raiding , Them finding stashes that we had with dbs close to their base , we killed one took a row of rockets and hid it in a 2x2 , 30 mins later they find it 6 blocks away from their base
Constant new accounts and name changes
nothing i can do there if the admin doesnt think 10 killstreak 200m headshot kills from a level 0 steam acct with no info and 3 friends isnt sus
just gotta move on to a new server
“Pre aiming on spots”
There you go. Whoever was pre aiming and you think was ESPing report that player
@lean egret Nothing we can do if you don’t report them.
i did report them
Server and ticket id
everyone on my team reported them, they said they dont suspect cheats
nah im done with the server you guys obvsly dont want to fix the situation
multiple people reported them
its not just me
@violet dagger may I asked why our group getting banned when we are getting killed by hackers so many times 76561198846440220
when I cant even make a ban appeal
we are literally switching the server because of the hacker issue
is it possible to get grenade launcher on 10x eu? cant seem to find it
@polar condor what’s up?
/ticket
Hey, @icy ruin
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
stop saying that
I made multiple tickets
Im not wasting my time
making tickets
anymore
Well then you need to wait for an admin response
/ticket c
Hey, @iron escarp
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
mate by the time your admins respond
I dont want to play on your server anymore
I lose all my shit
Thats not a very good system you have
topia does it a lot better
and faster
or ive seen multiple times you just ban a cheater but leave his base and stuff he got by cheating
there
so he just loggs on a new account
so fucking stupid
Again #feedback-suggestions
@polar condor bro why don’t you just record what’s happening and share it with the admins?
Next time record it, clip it do something to help the admins
not me as someone who is paying
for VIP
to waste my time
trying to do their job
for them
Asking for players to give them stuff served on a plate
If you have proof it will speed up the process
Awful system
my FPS is really bad when im recording and playing
thats why I dont do it
Your team?
instead of asking me for proof do your job and investigate into it
If you have no proof, the admins have to go watch the players accused of cheating
This takes time as they get a lot of tickets
But you guys dont destroy their bases
I really dont understand that
just banning someone like that isnt enough
that doesnt do shit
Well if you put it into #feedback-suggestions the admins will look at it, if they choose not to implement it there is a reason
rustoria eu medium is laggin
Go into f1 console and type ping
XD dude server is laggin
The admins will get around to it, they get a lot of appeals
is the booster role not perm?
@polar condor What method do you use to report them with?
Then i would assume your ticket has been responded to? As i can’t find it
Ticket id
Server?
Wtf is going on with rustoria eu main
its been ddosed like 12 times in the last hour
Admins are looking into it
eu medium same shit
took me literally 2 minutes jsut to wake up from spawning in
Can I talk to admin quickly?
get better ddos protection tf
I know who is DDOsing 10x
EU Long is fucked aswell
I know who it is
rustoria getting ddos
InLine dms
rustoria long getting lags us fck
Can you just go check server logs who flooding the packets
Fix US MEdium please
Aware, looking into
I keep getting fucking EAC banned for excessive packet loss, 15 minutes temp ban each
teammate is dead on my screen. My teammate is still alive on his screen
im farming a boar i reconnected and i died to it xd
I am floating in air while getting sprayed at and my friend just opened the door in base but apparently got killed 2 minutes ago on a fucking hill 2 grids away 😄
Wtf is this I want my ak kits back and my door closed
i think its ok again maybe
That is our of our control @modest eagle
Thats EAC giving you a temporary timeout
Usually 10-15 min
literally so many full kits on the ground that me and my friends killed but we take like 5 minutes to open a fucking door then an extra 5 minutes to close it then cant fucking move at all because were rubber banding and some nakeds looted it and killed us because were apparently still in our front fucking door just frozen with ak kits on us
peak times
Like this is so fucking dumb holy shit
cry more its working
I am just saying if my school web server can handle DDoS attacks why can't you guys contact facepunch and ask for DDoS protection endorsement or something these are official servers it's facepunch's reputation at sake not just you
we shot a full metal AK guy down to 0.6hp. He somehow doesn't get knocked
and kills all 4 of us
we all 4 shot him at once. No one has that reflex
I had survived having 0.2 hp before while bleeding and killed 3 full kits when I had tommy so i mean
Sometimes luck just makes us do crazy shit
if you need 4 just to kill one guy 
You might wanna try rusticated brasil lowpop solo softcore 🙂
Sorry! Just waiting to get unbanned I have 5 minutes left from this EAC Temp Ban because your server getting DDoSed for like 3 hours now already hopefully my full kits are still there sike who am I kidding it's definitely 100% looted by some squeakers who saw their favourite fortnite streamer playing some rust roleplay shit and decided to play rust
EAC timeouts are outside of our control
I know, but getting DDoSed is something you can defend, your server host is pretty fucking garbage if some salty unemployed goobers who haven't left their mom's basement for 12 years are able to DDoS your servers to a point where nearly a dozen thousand fucking players can't do anything
what do you mean? what is going on with EAC temp bans?
I got EAC Temp banned for excessive packet loss
Basically I lagged too much and got temp banned for it
The admins are doing everything they can to fix it
could you explain me what is happening? my friend got one of those bans and we don't understand why or what is going on
The servers are lagging, some people are getting EAC temp bans for packet loss
what means packet loss?
When your device is communicating with a server, it sends “packets”, if you have bad internet, these packets can fail to reach you or the server
I mean you guys are not making profits from running Rustoria despite people thinking you guys wipe your ass with gold bars and brush your diamond grills with caviar from some VIPs
Hosting servers is expensive, the mods don't get paid, I mean you probably get more money from your sponsors like rustypot and shit than all the VIP memberships combined
But if your hosting service is so trash that it doesnt have the most standard ddos protection that even the common Karen family jesus and positive thoughts blogger has i think you guys need to rethink what you're doing
Fossil please use #feedback-suggestions
Ok sorry im just outraged i lost 7 full kits and possibly way more that were looted
TOBYSLN0312 he trippled both of us on largeoil. I made a ticket
he ain't in this discord
Admins will respond to your ticket
LOL such a cheater profile
yeye no worries
only lost some rockets and c4
just want cheaters banned, I want his base coords to raid him
so funny
how we just get lasered
Put any proof you have in the ticket
Thats not even his profile 🙂
Hey, dunno if this is the right place but LIlo#3071 is a scam bot in the discord
Just got a message with a scam link, knew from the slightly screwed url
Admins are aware of the scam issue
/ticket @copper slate
Hey, @copper slate
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
https://steamcommunity.com/profiles/76561199149945455/ cheating fresh account preaiming and doesnt miss
just joined already got python I think he esp'd a stash and he prefired doubled me ;-;
Overpeeks with 7 hp too
/ticket @modest eagle
Hey, @modest eagle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
I have done it already but this is fucking annoying first the lag now two cheaters fresh accounts esp a stash destroy us take our kits and fucking get away with it
Admins will respond to your ticket
3 friends no description no profile pic just got on the server like what
/ticket
Hey, @chrome oasis
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
^^
ive been banned for hacking when i never hacked?
one of his friends
!appeal
Hey, @chrome oasis
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Fossil please stop sending steam links, it won’t speed up the process
Hey, i cannot connect my youtube account since google flags the connection as dangerous. Any solutions?
!youtubelink
Hey, @near halo
Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.
So i can get the socials kit or whatever its called even tho the youtube isnt connected?
Yes
Ok thank you 👍 😊
Np
any admins available to talk to ?
Not an admin but maybe I could help you?
What do you need
!vipissues @olive stump
Hey, @olive stump
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
@frigid wren feel free to pm me
ok thanks
guys it says i have been banned for playing wiht ban evader but what does that even mean
!appeal
Hey, @bold swallow
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Not an admin maybe I can help?
anyone checking this out plaese
Fossil please stop with the hackusations, submit a ticket and admins will take the action they deem necessary
Dear @modest eagle as Windows 9 already said. Please go ahead and create ticket ingame. Do not call out players nor post them here in discord.
it says im banned for chargebacks but iven never purchased anyting on your servers, please help i love your servers.
@indigo orchid Please get in touch with @balmy cypress . Post him your steamid and your issue.
Sorry ticket is hardwired from all of these people
Admins are aware and are banning spambots
No, it’s a scam bot
@teal jackal #announcements
but it says steam verified on the site
It’s a scam, please don’t
okay 😦
I thought I finally win something
Yes it’s fake
see blitzz won too!
rip
but it is the same code
so maybe I need to claim it quickly before you tell me it is fake
bro its fake 🤣
wtf?
We are aware that there are currently a lot of scam attacks. Please visit #announcements for more information!!
Should all be banned now
luke is currently offline, could someone else help me?
I believe he is the only one that deals with those problems
ok, thanks.
Looking into 3x us
Thank you
did the server shut down or what happened?
I suppose it crashed. #wipe-feed
forget it
Oh sorry, you did not send in any additional information.
whats can u say about this one
We do not host giveaways through dms
Please check the most recent announcement in #giveaways
hi, i want to cancel my subscription for Rustoria Eu Öong but i cant klick on the cancel button
Hey, @limber grail
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
oke im trying a different browser
i tryed 3 different browsers and it is not working
You got any adblockers enabled?
no i turned it of
hm...
racism is bannable right ? @tough bane
yeas
oh okk
the i want to keep it button is working but not the "Cancel my subscription"
can you cancel it for me somehow
Hey, @limber grail
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
Jeniece37 did send me some Scam news... can i report that somewhere ? ^^´
thx i forgot to wirte "I want to canel"
Tnx for letting us know @pulsar plover ^^
Hope i could help with that ^^´ was very confused cause im not so active here ... have a great day tho 😄
You too! 
How do I check a ban appeal
I just got banned for group limit but only had 3 people on my team???
!appeal
Hey, @dusty hazel
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
This could happen if one of your teammates played with someone else without you knowing
Or maybe more than 3 people had code to your base
is the 5x down?
we got banned right after telling our neighbor that his stone wall was facing the wrong way
does that sound ban worthy
?banappeal
Hey, @dusty hazel
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
and how long do bans last?
i dont know that. If you do appeal you can get more information there if your ban will be lifted.
thanks
wtf is going on i have been banned from a 5x server and never even been on the server before, could someone help me sort this out? 😆
Hey, @mighty cedar
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Hey, @shut orbit
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
anyway to transfer vip?
Get in touch with @balmy cypress . Message him with your steamid and your request 🙂 Be patient though. He gets a lot of requests.
Hello, I cannot delete my renewal for the VIP EU main
<@&418055027639189504>
Even writing i wish to cancel it doesn't work, someone to help me?
Hey @dawn garden feel free to pm @balmy cypress regarding this.
Ok thx
i got banned on rustoria.co 5x server and i dont know why
hi why cant i enter shop when i have linked my steam acc and joined group ?
i used /authhelp
its a 5x relax
admins are aware and working on bringing the trio back up
?
@warped kraken can u up date us when it should be back
im connecting rn
admin have a sec plz
what do you need?
EU Long, hello?
keep getting kicked from EU Long