#support

1 messages · Page 1390 of 1

hollow compass
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@old smelt ^^

narrow elm
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I did thank you, i saw the link above

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i got the dm from the bot

hollow compass
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You have logged out and back into rustoria servers

near halo
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yes

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and I have logged intpo other servers and it works there

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super weird and ive researched it and no known glitches of the sorts

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Ok well a few days ago I saw sum1 on rustoria medium vanilla with one but I cant craft it on this server but I can on others, but I just researched it and theres a reddit thread thing about sum1 having the same issue now

old smelt
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How do you link discord?

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<@&274971100184576010> how long do ban appeals take? was trying to play tonight just didnt know

hollow compass
old smelt
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Damn was looking forward to playing tonight

feral ermine
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ive been waiting is support channel for about 20 min...

hollow compass
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@feral ermine you can feel free to explain your issue here or dm me. Im on my phone rn

feral ermine
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on the 10x you can only have 3 layers of compound but dose metal barricades count as a layer?

hollow compass
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Does it not say in the rules?

feral ermine
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dose not say what?

hollow compass
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About metal barricades in the rules

feral ermine
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okay

daring sun
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If fp allows it will there be rustoria servers on Xbox and ps4

orchid wedge
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will the server restart anytime in the next 2 hours?

zealous kettle
woven apex
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yo how do i have like 13 projectile invalids in a row with 11 ms ping

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i just lost a raid because not one bullet registered is there something im doing wrong here?

near halo
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Most likely an issue on your end

woven apex
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like?

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i have fiber optic 1gb up and down

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definetly not pc

vestal cobalt
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@woven apex you just got facepunched bro

woven apex
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bro i have it clipped its like 10 projectile invalids with a spas in a span of 10 seconds

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then 5 min later its not registering mp5 shots

vestal cobalt
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Shotguns always have invalid shots

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Handmade shots?

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Handmades always give invalids they are broken

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I can't tell you how many more ak kits I've had if shotguns didn't bug out

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You just got facepunched

woven apex
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nah im positive this guys is cheating he is also using esp

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well thats shitty bye base

dry grove
restive hatch
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/ticket

marble mantleBOT
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Hey, @restive hatch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

restive hatch
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Basically i just got banned for playing with a hacker when i found this guy from a lfg a few weeks back had no idea he was cheating and spent basically the entire time afk cause i was looking for compressed air on amazon

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i've played a few wipes on your servers and would hate to be banned

zealous kettle
restive hatch
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👌

woven apex
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seems like rustoria has alot of cheaters huh

restive hatch
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idk what he did i was afk

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cause of my shit computer

near halo
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<@&274971100184576010> I've just been booted from Medium I'm not sure why I think the server just had a moment

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Can I get ahead of the queue if its not a big deal?

steep sluice
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Is it possible for someone to get banned for spamming or just muted

hollow compass
hollow compass
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or you can dm me and I can come on and look

steep sluice
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No im wondering if spamming is bannable

near halo
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👌

steep sluice
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if they are just spamming nonsense @hollow compass

hollow compass
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Like I said, dm me and I can come look at it if you would like

steep sluice
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Its all good im just wondering

slow ore
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I apparently got banned for hacking while I left my computer on overnight when I left to go on a vacation, can I talk to anyone about this?

marble mantleBOT
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Hey, @slow ore

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

hollow compass
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You will need to create a ban appeal ^

sudden hornet
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anyone else getting lag on rustoria eu medium? my ping is at 250 rn out of nowhere

subtle cipher
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RUSTORIA LEADERBOARDS EU MAIN not working

terse sage
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yo what is this i keep getting timed out

clever kettle
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!banappeal

marble mantleBOT
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Hey, @clever kettle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

sick kiln
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!banappeal

marble mantleBOT
#

Hey, @sick kiln

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

clever kettle
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is there a mod i can talk to to get a ban reversed like now

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im not waiting cuz easter and shit

clever kettle
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already did it

sick kiln
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same here just got banned for following the rules like what

clever kettle
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why im asking here

brisk bluff
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days*

clever kettle
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yep i know

sweet matrix
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up to 3 daysa

clever kettle
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thats why i just asked

sweet matrix
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they can be fast with it though

clever kettle
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if there wa a mod i could talk to now

sweet matrix
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just gotta wait

brisk bluff
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then you will wait the time 🙂

clever kettle
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my friends got unbanned right after in 10mins

sick kiln
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or get better servers and not some fuck ass rules where someone gets kicked for removing all old teammates for the first time

sweet matrix
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doesnt change the fact you gotta wait

sick kiln
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rustoria dog shit

clever kettle
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i got banned for being afk while working all day and my friends removed me from the team cuz i wasnt getting back on so our other friend could play and i legit got banned cuz of that like tf

obtuse jackal
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^

clever kettle
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idc if i need to wait

sweet matrix
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doesnt change the ban appeal process

clever kettle
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i didnt say it did

obtuse jackal
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like we read the rules and it said we cant cycle members but we can kick someone once like tf

brisk bluff
obtuse jackal
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@brisk bluff like we read the rules and it said we cant cycle members but we can kick someone once like tf

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fuck ass servers

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broke no rules but got banned

brisk bluff
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you kicked someone. then added them back after kicking them once

obtuse jackal
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we changed codes and broke bags

clever kettle
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i never got added back

obtuse jackal
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no we didnt

clever kettle
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server wiped

near halo
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no we didnt

clever kettle
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lmao

obtuse jackal
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we added our new friend

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like tf

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ill clip it\

clever kettle
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like i cant lmfao

brisk bluff
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did you get banned for group limit or cycling

obtuse jackal
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group limit

clever kettle
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i just got on cuz i work a lot and come back to being banned and i wasnt even on lmao

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group limit and i wasnt in the damn team

obtuse jackal
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we kicked the guy who said he wasnt going to play anymore, changed codes broke beds and ivited new guy

clever kettle
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i was at work lmfao

obtuse jackal
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then go banned

near halo
obtuse jackal
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fuck ass servers. rules say we cant cycle but we can kikc someone once then we did that and we got banned

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i went there it said i wasnt banned

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fuck ass servers

near halo
obtuse jackal
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fuck you

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shit servers

near halo
obtuse jackal
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cant even follow their own rules

sick kiln
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we aren't going to visit a server just to come back and wait for base decay like make better rules and servers lmao

clever kettle
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so let me get this right

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my friends who have been on the last two days that got banned

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were only banned for 5-10 mins

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i havent been on for 2 days and am banned 3days

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loool

obtuse jackal
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shit ass pay to win servers

sick kiln
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they make shitty rules with shitty auto detection, punish players for following rules, we have the whole situation on recording, and they do nothing for you. Lmao

near halo
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If you want your ban to get reviewed, visit https://bans.rustoria.co/. coming in here and calling it a "shit server" isnt going to help.

clever kettle
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i did that shit

obtuse jackal
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it helps my ego fat fuck

clever kettle
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not waiting 1-3 days

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fucking stupid

sick kiln
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yeah ima wait 3 days for our base to decay and all loot to reset

clever kettle
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like tf

sick kiln
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MaKe a TiCkeT aND We'll GeT bACk to You NEXT WIPE

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LMAO

clever kettle
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lmfao

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shits so ass i dont understand that

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i legit did nothing lmfao

near halo
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@near halo ill beem the server

somber ravine
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@near halo That a ddoss threat?

near halo
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no its not

somber ravine
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Just checkin

clever kettle
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server gets hit every 20mins anyways lmao

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like what

sick kiln
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yikes

near halo
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jajaja

somber ravine
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Are you yall trying to appeal a ban?

clever kettle
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yep

near halo
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yes

sick kiln
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all of us were

somber ravine
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Kinda going about it the wrong way

clever kettle
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bro

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check my appeal

sick kiln
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but I'm not waiting 3 days for my base to decay and next wipe

clever kettle
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legit dumbest thing

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i havent been on last 2 days G

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and im banned for 3days nahh

sick kiln
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we just simply move to a new server I'm just amazed how a big modded server can't see the flaws

clever kettle
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shit gotta chill with that

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^^

somber ravine
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The flaws? If yall are banned on the trio its because you didnt do your job of clearing the codelocks and tc

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hence the ban

sick kiln
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we did fuck ass

near halo
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we did got it on clip

clever kettle
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my team did lmao

sick kiln
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have the whole 30 min clip

clever kettle
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wiped necxt day as well

somber ravine
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Join waiting for support

clever kettle
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i havent been on since that day

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afternoon actuallky

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ill let u guys go first

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aince im by myself

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lux c++ and dee

dull quest
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yo i just got banned because i "exceeded group of more than 3" on 5x modded when some random ass dude in chat gave me his base and i was gonna break all his bags and shit

vestal knoll
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!banappeal

marble mantleBOT
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Hey, @vestal knoll

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
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4 man on trio

queen ruin
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@somber ravine My teammate got vpn ban,could u please look into it,his buy vip and can’t join server,his id is 76561198985689272

queen ruin
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It’s vpn ban

subtle mortar
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sorry sir but the reason states here that he got banned for hacking

cobalt depot
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10x eu shoot only head

near halo
queen ruin
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@subtle mortar He is a not hacker,some of hacking and playing with hacker are vpn ban

subtle mortar
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ok, please wait while I try to resolve your issue

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can you send me a screenshot of what it says when he gets banned from the server?

near halo
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how fix this

gray cradle
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<@&274971100184576010> i need to talk been waiting in waiting room for like 30 minutes

warped kraken
marble mantleBOT
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Hey, @near halo

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

subtle mortar
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ask @warped kraken

near halo
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ok

warped kraken
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cows i will mute for misusing

subtle mortar
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wow

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ok

near halo
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pls mute him

marble mantleBOT
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Hey, @queen ruin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

gray cradle
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how long does support take?

warped kraken
near halo
gray cradle
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a teaming issue on zues 5x

warped kraken
near halo
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yeah i reported a teaming issue on 5x trio

gray cradle
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they are gonna team raid us in a minute

warped kraken
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admins will take a look ASAP

gray cradle
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just /ticket?

warped kraken
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yea

near halo
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/ticket add

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

gray cradle
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i have the proof they said they were teaming

warped kraken
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attach proof to help

subtle mortar
near halo
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no shit he said just /ticket so i showed him

subtle mortar
gray cradle
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how do i attacg proof

warped kraken
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make a link for the picture on imgur or something like that

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then link it in the ticket

gray cradle
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ok ill try to do that

arctic inlet
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How can I report someone the modded

near halo
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can i report someone for dm harrassment

near halo
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but its @subtle mortar

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hes lame

subtle mortar
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harrassment

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how

near halo
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u deleted alot of them lmao

subtle mortar
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sure

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lol

arctic inlet
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@near halo Doesnt work

near halo
near halo
arctic inlet
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never got it

gray cradle
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wouldnt let me post pictues i added my discord to send them though

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in the ticket

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is there anyone on that can chat about a server issue?

versed elbow
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?appeal @rare sphinx

marble mantleBOT
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Hey, @rare sphinx

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

acoustic linden
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when i go to claim my pvp + kit how do i claim an LR instead of an Ak?

near halo
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do /pref pvp+ @acoustic linden

acoustic linden
slow ore
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I just want to ask, if a person multiteams can they be listed as banned for hacking?

near halo
slow ore
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Hm

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Im just really confused then

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Has there been cases of false anti cheat detection in the past?

near halo
slow ore
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Mmk, Thanks for the help

near halo
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Anytime!

digital plaza
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/ticket

marble mantleBOT
#

Hey, @digital plaza

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

gaunt lintel
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did the server just lag out on main

meager schooner
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any admins wanna dm me about the shit i found about the EU long ddos attacks????

abstract scroll
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WHY IS US MAIN SO DOGSHIT

digital plaza
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mediums down too

lime gulch
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long down as well

acoustic linden
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trio 5x down

versed mural
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all serverszx

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down

lime gulch
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nah there back

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up

acoustic linden
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its back

wispy dirge
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We are aware and getting the higher ups made aware.

versed mural
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nice servers

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xd

dark radish
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Have you check the webiste recently?

scenic lion
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i cant buy vip

lucid pendant
#

!appeal @slim venture

marble mantleBOT
#

Hey, @slim venture

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

lucid pendant
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you just got banned?

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so how was it under review for 5 days

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but you just got banned

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ok

scenic lion
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it wont accept my card for vip i tried with paypal and stripe it wont work

near halo
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what does it say ?

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just declines ?

scenic lion
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yeah

near halo
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you'll need to talk to luke or ryan they handle the vip stuff

scenic lion
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but my card has a good bit on it and i used it to buy pizza just now

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how do i talk to them

near halo
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@balmy cypress

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just wait for a response here or DM them

scenic lion
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ok

near halo
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@queen ruin says his friend got VPN banned and he made an appeal but no reply

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he is chinese

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76561198985689272

queen ruin
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Yes,he is donator,can’t join server about one day for vpn ban

last rampart
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/ticket add

marble mantleBOT
#

Hey, @last rampart

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

digital plaza
#

how do you like lmgur?

old smelt
#

<@&274971100184576010> Just trying to figure out why I was banned can anyone help me out?

marble mantleBOT
#

Hey, @old smelt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

old smelt
#

I followed that but I only have certain times I'm able to even play the game with my group. I work full time and can't play at certain times because of my kid. Is there anyway an admin can look at my appeal real quick?

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<@&274971100184576010>

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I'll get on a voice call with any admin that wants to talk about why I got banned. Still don't know why I got banned. Logged in when I got off work and was immediately banned

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@echo venture Is there any way to get this looked at? The ban was obviously an error and don't know what to do

hollow copper
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Theres a guy asking for underage girls in chat

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name is cob7I

lucid pendant
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/ticket @hollow copper

marble mantleBOT
#

Hey, @hollow copper

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

old smelt
#

Can nobody help me out? My only day off and i cant even play the wipe ive put alot of hours into?

old smelt
#

I tried to log in when i got off of work and was banned. Played a little bit today but when i got on to play for the night it said i was banned.

marble mantleBOT
#

Hey, @old smelt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

old smelt
#

i did a ban appeal. i work 6 days a week and i have tomorrow off. theres no reason for me to be banned and this is the only time im able to play for an extended period of time.

hollow copper
#

i submited a ticket but they are still spamming if there are underage girls in chat

cold warren
#

whats despawn timer on us 10x no bps?

old smelt
#

Is there an admin online>

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<@&274971100184576010> \

torn sky
torn sky
cold warren
#

@torn sky it only goes over structure decay

torn sky
#

Are you referring to despawning? Like dropping items? I believe that isn’t changed

old smelt
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@torn sky My bad. But from my point of view Ive worked for 12 hours today and wanted to play the wipe ive been playing for a couple days when i got home.

cold warren
#

yes

torn sky
tepid cradle
#

hmmmm

old smelt
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It soesnt say as soon as i logged in it kicked me out and said banned for hacking

tepid cradle
#

oof

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should get a better cheating software if your gon cheat

cold warren
#

@torn sky im not sure what you mean by default

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isnt default like 5 mins or something?

old smelt
#

have 3 wipes in total of rust. dont need to cheat im just bad at the game still\

tepid cradle
#

most cheaters are bad at the game tho

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thats why they cheat

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lol

torn sky
#

@cold warren you can find the despawn timers online. Just search up something like „despawn timers items rust“

cold warren
#

it says 2-3 minutes

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but its been like 30

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and its still here

torn sky
#

On what item?

tepid cradle
#

whats up with this mf with no name lol

cold warren
#

it doesn't specify an item

tepid cradle
#

its weird

torn sky
cold warren
#

it just says 2-3 minutes

old smelt
#

I mean ask the bow kid that killed me when i was tommy this morning i dont think he thought i was cheating lmao

torn sky
cold warren
#

fair enough

tepid cradle
cold warren
#

thanks

torn sky
#

I believe sulfur is like 40 minutes. Rockets a lil less. Aks 45. but there is a list for that I am more than sure

torn sky
tepid cradle
#

needs to be 30 min flat for everything

tepid cradle
torn sky
tepid cradle
#

can i not talk to people about their things in here that they asked in here

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@torn sky

torn sky
#

Leave support to the staff team

tepid cradle
#

oh i see how it is

torn sky
tepid cradle
#

i got denied

#

says racism and straight up toxic

old smelt
#

@torn sky do you know if any admin is on to check out what i have going on?

torn sky
#

It depends on how busy they are. As I said earlier will they look at your appeal asap pepeheartoria

old smelt
#

Appreciate it. I just didnt know what times they were on or if theyed be able to help me tonight

torn sky
#

There is a few on by now. It could take 10 minutes or 3 days. There is not really an estimated time we can give you on your appeal. Just try to stay patient

old smelt
#

Alright if they could look at in game name JuicyA id be stoked.

tough bane
#

?youtubelink @viral gulch

marble mantleBOT
#

Hey, @viral gulch

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

old smelt
#

Ill Venmo any admin on $30 to check out my ban appeal

torn sky
#

Just be patient.

old smelt
#

I have to go pick my kid up for easter activities in like 6 hours im just tying to play while my group is all on.

tough bane
#

@old smelt I already told you via dms that you have to be patient. Chat Moderators nor Admins will take any cash here to forward your banappeal. Be patient and give it some time. It's early in the EU and pretty late in the US.

#

And besides that Chat Moderators can not see who banned you.

#

Thank you for your understanding

old smelt
#

I know its late. i work 12 hours a day with trying to work my 1 year olds schedule in too. im not trying to be a dick but i know chat moderators cant see it but should be ale to put me in touch with an admin. Its litteraly 3:30 Am for me.

void condor
#

The ban appeal would still need the admin that banned you to review it

river sky
#

Rustoria US 3x is down

#

<@&274971100184576010>

old smelt
#

Thats what im trying to get. Nothing more than that. i wasnt even online when i was banned i dont think. as soon as i tried to log back onto the server i was banned.

old smelt
#

All it says is hacking. If i could link a screen shot in here i have one of it

#

Open your Dm @void condor ill send you the screen shot real quick

void condor
#

I don't have my dms enabled sorry, I don't need the screenshot I was just wondering what the ban reason was is all

icy ruin
#

@void condor could u please have a look at it plz my teammates were vpn banned and they still havent got replied yet 76561198966585263

#

76561198985689272

#

both of them are still banned now

old smelt
#

All it says is hacking. Super new to rust but dont have alot of avalibility to play but am really enjoing this sever over te 3 ive played on

near halo
#

you can send me the screenshot ill post it here

void condor
#

As I said above, the screenshot isn't needed. Nor is you in a support room when I'm already dealing with it 🙂

near halo
icy ruin
#

thank you!

old smelt
#

Thanks appreciate it

void condor
old smelt
#

AChan118

#

In game it should be JuicyA

#

it should be the same as discord

void condor
#

The appeal has been sent to the admin, so you just have to wait for them to respond I'm afraid. There's an appeal pending for you though

old smelt
#

Does it say why? Im just super confused on the whole thing,

void condor
near kindle
icy ruin
#

both of them?

void condor
icy ruin
#

@void condor thank you so much!

old smelt
#

would my ban because on a vpn being active?

near kindle
#

76561198973886761,this account got vpn banned and he submitted a appeal but it got denied, why

near kindle
#

okey ty

#

ill ask him check

old smelt
#

@void condor Is there somthing i did to get banned? Im just trying to play the game man

void condor
old smelt
#

Alright thanks

fluid shore
#

any admins on

#

vex clan and dog clan are teaming

#

7 ppl its illegal

lucid pendant
#

/ticket @fluid shore

marble mantleBOT
#

Hey, @fluid shore

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

icy ruin
#

@void condor could you come and have a look 76561199072305664 is definitely hacking and killing everyone during the raid now in US medium

#

in s5

#

they are with m3

lucid pendant
#

/ticket @icy ruin

marble mantleBOT
#

Hey, @icy ruin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

lucid pendant
#

and F7 report

icy ruin
#

I have done it so many times bro

#

and admin saying they are not hacking

#

last time I submit a ticket and admin said he is not hacking

#

then the hacker got vac banned

finite heath
#

whats the command for your spawn kit preferences

#

like your bow etc

astral briar
#

whoever did my appeal is fucked in the head

rotund salmon
astral briar
#

i literally didnt touch a toria server for like 6 months and i log in and im banned for hacking 😂

#

wake up

rotund salmon
#

Either way its the final decision heartoria

astral briar
#

you are lost man lmao

rotund salmon
#

All the appeals are checked manually by admins. I don't see how they could mess up.

astral briar
#

and i don't see how i can be banned for "hacking" when i have barely played your servers

kind plaza
#

shit cheat?

fair ingot
#

You do not have to play our servers , we do not force you to play .

astral briar
#

i've never cheated lol

#

@fair ingot i never said you did

fair ingot
astral briar
#

but you have to understand my frustration when there's 0 evidence that i have "hacked" and am banned because of it

#

and in turn can't play with my friends

fair ingot
#

I can understand your frustration and as much as that may occur as weird to you , I am pretty certain that our admins do not screw up , since banning is a vital element to running a server.

astral briar
#

then i'd really appreciate to see the proof of me cheating

#

because there isn't any

fair ingot
#

I have no power to do so , however even if you did take it up with an admin then it's pointless because the decisions are final.

astral briar
#

it's also dumb that i'm not able to actually communicate with any admins

fair ingot
#

How comes ?

astral briar
#

i sent DMs and was just told to go to the site and they won't hear my case

fair ingot
#

Yes that sounds about right , our site usually has the only say in banning people , you have to be in a really unique situation for this to be brought up further .

astral briar
#

so a false ban isn't a unique situation

#

lol

fair ingot
#

Unfortunately we cannot take your word for this case or any case , our admins have been trained and are excellent at what they do.

astral briar
#

clearly not lol

#

mental

#

i'm happy to provide anything the admins would want to see

#

but since no one's willing to actually speak to someone in an appeal then that's not possible

thorn river
#

@astral briar !appeal

astral briar
#

already have and was denied

thorn river
#

All you can do is DM the guy who denied it

astral briar
#

how can i see who reviewed it?

#

because all the site shows is "appeal denied"

#

@thorn river

icy ruin
#

YO ANY admin on

#

us server is lagging so hard

wispy dirge
#

Looking into it

astral briar
#

thanks for the support 😐

graceful tundra
#

Alright listen

polar condor
#

how do i report

#

someone for ESP

#

on this server

#

so admins actually do something

graceful tundra
#

This is the forth fking time that eu main has gone down while I’ve been flying to outpost either recycling or buying 4inv of wood. wtf is this

polar condor
#

cuz no one is doing shit

#

20 deep korean group

#

with fresh accounts

near halo
near halo
graceful tundra
#

And in the mean time

#

Our team will just keep losing Invs of farm and thousands of scrap on forced wipe?

polar condor
#

I made a ticket pls someone actually put some effort and ban this koreans

#

cuz its ridicilous

#

what they hve been doing

near halo
polar condor
#

We took a row of rockets from them

#

they start raiding a base close to them

#

find out its not us

#

lagg switch the server

#

server rolls back

#

they go to look for us again

near halo
polar condor
#

i mean absolute joke

#

I put a ticket

near halo
graceful tundra
#

You guys could fly over and drop us 10k scrap and it still wouldn’t replace the shit we lost bc you guys can’t run a server

#

We paying 160 euros a month to lose thousands of scrap every day to stupid shit

sudden garden
#

Admins

#

Player on rustoria eu main got banned, but he reconnect and playing again

lean egret
#

where do we do reports?

rotund salmon
marble mantleBOT
#

Hey, @lean egret

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

sudden garden
#

Serve the lord 76561198973795889

#

!ticket

marble mantleBOT
#

Hey, @sudden garden

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

lean egret
#

how long does it normally take to have a ticket reviewed?

#

i just submitted

near halo
near halo
lean egret
#

@polar condor what were their names? im also reporting a korean team with 1 dedicated aimbotter

polar condor
#

Poggy

#

and those guys

#

they live next to launch

sudden garden
#

Why after the notification that a person played with a cheater, he re-enters the server and continues to play again?

#

@near halo

near halo
polar condor
#

I dont think anyone is looking into any of this

#

To catch ESP users

#

you need to put some time

raven mist
#

Ofcourse we are @polar condor

#

Every ticket is getting looked into , every ticket.

teal jackal
#

Currently I am lagging extremely much on the eu10x server while no one else seems to lag. My internet connection is ethernet and fast

raven mist
#

restart your game

#

^^

teal jackal
#

oh sorry mate I was installing my drone software and Liftoff that is maybe why

#

But I am also restarting 🙂

polar condor
#

stil not seeeing

#

any improvements

near halo
#

was just building base and got banned

#

😕

#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

ok too much effort

icy ruin
#

@raven mist we are leaving the server we had 8 vip for us medium

#

but we are not playing anymore

#

m3 has hackers not even pretending

#

and not banned at all

#

we are not paying vip when our opinion are not respected

#

last time I reported an hacker u guys said he is not hacking then he got vac banned

#

they have a hacker not auth on tc

#

just killing everyone

#

then m3 came over loot everything

#

and ran back to their base

#

we have been playing on this server for like almost 4 or 5 month and paying vip

raven mist
#

Vac ban has nothing to do with rust sir , im.sorry to hear that you guys wanna leave, but its not gonna be differend on another server, we look into every ticket thats being made and we do our very best to check and investigate every player thats being reported

icy ruin
#

its just disappointing

#

its used to be a good server

#

had a lot of fun

#

thank you for the reply

#

but we are not gonna play on this server when an obvious hacker is not banned

#

not vac ban just game ban or something

#

we received facepunch report

#

sorry for mistype

polar condor
#

I hope you guys break hackers bases

#

cuz this koreans will just

raven mist
#

Thats your opinion which is not fun to hear, like i said, we do our very best to check out every playe

polar condor
#

relogg on new accounts

icy ruin
#

I understand you guys tried your best

lean egret
#

yeah playing against a level 0 acct with only rust cheating for a 3 man group of koreans, currently has over 10 kill streak insta kills everyone he sees but admins says "looks legit"

icy ruin
#

but could you guys do something perhaps just to pretend to be a player and go over there

polar condor
#

on Topia admins actually look into stuff fast

icy ruin
#

u will see what I mean

#

they literally esping

lean egret
#

at least they looked at the ticket, but im sad

polar condor
#

and dont let hackers completely destroy

#

everything

#

before reacting

#

stil waiting for my ticket response 😄

icy ruin
#

thank you for your support Shenzyyy

raven mist
#

i do understand your frustration , but all we can do is look into these players whenever they get reported. The bad part is whenever someone suspects a player to be cheating, they will call them out in chat which doesnt help us at all, since they can simply toggle off anytime

#

np! Nevermore, still more than welcome in the future 🙂

icy ruin
#

we didnt talk in chat at all

versed edge
#

hey rustoria eu medium crashed

frigid wren
#

yo i got banned for playing with hacker when i dont play with no hackers tf

icy ruin
#

@raven mist may I ask why our group are getting banned? when we are getting fked by the hackers

#

76561198846440220

marble mantleBOT
#

Hey, @frigid wren

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

rotund salmon
frigid wren
#

idk man ive been banned for association what is this bs

#

when i dont play w any of them

rotund salmon
#

Make a ban appeal.

frigid wren
#

ok ty

polar condor
#

Your admins

#

really dont give a single fuck

#

about the server

#

My guy is asking me for Exact name of an ESPER in a korean group

#

are you guys fucking kidding me

#

Maybe do some research

#

Feed spoon lazy admin

#

why am I buying VIP to have an esping group destroy the server

rotund salmon
icy ruin
#

@rotund salmon I cant even make the appeal

#

it says appeal is denied

#

when I am not even making a ticket

polar condor
#

I gave him cords I11 they live in a pyramid base

rotund salmon
polar condor
#

I cant know which one of them exactly is the ESPER can i

#

cuz they give callouts all in discord

#

so that makes no senes

#

at all

frigid wren
#

@rotund salmon can we have a talk

#

or u cant

polar condor
#

ur legit trolling me rn

rotund salmon
#

Admins have to go through hundreds of tickets and ban appeals every day. You can't expect them to watch a whole group to look for a hacker

#

19 Servers they have to keep an eye on

rotund salmon
polar condor
#

Okay so your saying

#

ESP is free to use

marble mantleBOT
#

Hey, @polar condor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

polar condor
#

No poblem

violet dagger
#

@polar condor it is not but you expect us to know who is esping in a 20+ man clan and after all you are the one who are accusing them. If you think someone is cheating then report that player you think is cheating and don’t report a 20+ clan expecting us to know which 1 of them is cheating.

polar condor
#

so your not gonna use some time to address the problem

#

Okay ill just report every single member in the group

violet dagger
#

And a location? Thats not going to help at all. By the time we have arrived to that location someone else might be there.

polar condor
#

until you go through them

#

same to me

violet dagger
#

@polar condor We have over 3000 players on our servers playing. We need a name and not clantags.

polar condor
#

they dont have clan tags

violet dagger
#

Well you are reporting a clan and not a player

polar condor
#

Do you know how ESP works

#

if a group is ESPING how am i suppost to know which exact person it is

#

you need to stop trolling for real

#

they have fresh accounts

#

in group of 4k + hour players

#

and private accounts

violet dagger
#

What makes you believe they are esping?

lean egret
#

if admin cant even ban someone who insta kills everyone with headshot 200 m away in chat log with a new level 0 steam acct there's no point

marble mantleBOT
#

Hey, @lean egret

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

lean egret
#

i did report, admin looked at it and said they don't think they're cheating

polar condor
#

Pre aiming on spots where someone is about to peak when they sneaked they full way around while they were raiding , Them finding stashes that we had with dbs close to their base , we killed one took a row of rockets and hid it in a 2x2 , 30 mins later they find it 6 blocks away from their base

#

Constant new accounts and name changes

lean egret
#

nothing i can do there if the admin doesnt think 10 killstreak 200m headshot kills from a level 0 steam acct with no info and 3 friends isnt sus

#

just gotta move on to a new server

violet dagger
#

“Pre aiming on spots”

There you go. Whoever was pre aiming and you think was ESPing report that player

#

@lean egret Nothing we can do if you don’t report them.

lean egret
#

i did report them

violet dagger
#

Server and ticket id

lean egret
#

everyone on my team reported them, they said they dont suspect cheats

polar condor
#

nah im done with the server you guys obvsly dont want to fix the situation

#

multiple people reported them

#

its not just me

frigid wren
#

noone man your not gonna get anywhere with that attitude

#

icl

lean egret
#

Rustoria solo duo trio No BPs 5x ticket 199, 204

#

usa

icy ruin
#

@violet dagger may I asked why our group getting banned when we are getting killed by hackers so many times 76561198846440220

#

when I cant even make a ban appeal

#

we are literally switching the server because of the hacker issue

near halo
#

is it possible to get grenade launcher on 10x eu? cant seem to find it

polar condor
#

What a joke

#

I gave anmes

#

been hours

#

@violet dagger no response

#

love it

near halo
#

@polar condor what’s up?

polar condor
#

can someone

#

take care of the cheating korean group

marble mantleBOT
#

Hey, @icy ruin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

polar condor
#

stop saying that

#

I made multiple tickets

#

Im not wasting my time

#

making tickets

#

anymore

near halo
#

Well then you need to wait for an admin response

iron escarp
#

/ticket c

marble mantleBOT
#

Hey, @iron escarp

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

polar condor
#

mate by the time your admins respond

#

I dont want to play on your server anymore

#

I lose all my shit

#

Thats not a very good system you have

#

topia does it a lot better

#

and faster

near halo
polar condor
#

or ive seen multiple times you just ban a cheater but leave his base and stuff he got by cheating

#

there

#

so he just loggs on a new account

#

so fucking stupid

near halo
#

@polar condor bro why don’t you just record what’s happening and share it with the admins?

polar condor
#

its over

#

already

#

cant record what already happeneds

near halo
#

Next time record it, clip it do something to help the admins

polar condor
#

or admins can do better job

#

catching cheaters

#

which is what they are here for

near halo
#

Pfff is not that ez man

#

You need proof to get someone banned

polar condor
#

not me as someone who is paying

#

for VIP

#

to waste my time

#

trying to do their job

#

for them

#

Asking for players to give them stuff served on a plate

near halo
#

If you have proof it will speed up the process

polar condor
#

Awful system

#

my FPS is really bad when im recording and playing

#

thats why I dont do it

near halo
#

Your team?

polar condor
#

instead of asking me for proof do your job and investigate into it

near halo
#

If you have no proof, the admins have to go watch the players accused of cheating

polar condor
#

Yeah exactly

#

go and do that

#

lmfao

near halo
#

This takes time as they get a lot of tickets

polar condor
#

But you guys dont destroy their bases

#

I really dont understand that

#

just banning someone like that isnt enough

#

that doesnt do shit

near halo
#

Well if you put it into #feedback-suggestions the admins will look at it, if they choose not to implement it there is a reason

atomic agate
#

rustoria eu medium is laggin

near halo
#

Go into f1 console and type ping

atomic agate
#

XD dude server is laggin

near halo
#

bro can someone respond to my appeal

#

its been 4 days

near halo
#

is the booster role not perm?

violet dagger
#

@polar condor What method do you use to report them with?

near halo
#

No, once you stop nitro boosting you lose the role

#

heck

polar condor
#

ticket

#

in gmae

violet dagger
#

Then i would assume your ticket has been responded to? As i can’t find it

polar condor
#

i responded

#

back

#

with names

violet dagger
#

Ticket id

polar condor
#

let me open my game

#

again

#

i need to see

#

i dont remember

#

1217

#

maybe

violet dagger
#

Server?

polar condor
#

US MAIN

#

vanila

modest eagle
#

Wtf is going on with rustoria eu main

#

its been ddosed like 12 times in the last hour

near halo
#

Admins are looking into it

modest eagle
#

yeah cuz i lost like 7 ak kits to that shit

#

Cant move

atomic agate
#

eu medium same shit

modest eagle
#

took me literally 2 minutes jsut to wake up from spawning in

orchid marlin
#

Can I talk to admin quickly?

modest eagle
#

get better ddos protection tf

orchid marlin
#

I know who is DDOsing 10x

ocean spoke
#

EU Long is fucked aswell

orchid marlin
#

I know who it is

atomic agate
#

rustoria getting ddos

rotund salmon
#

InLine dms

vital palm
#

rustoria long getting lags us fck

acoustic portal
#

us main getting ddos probably

#

i have 9k ping

modest eagle
#

Can you just go check server logs who flooding the packets

thorn topaz
#

Fix US MEdium please

near halo
#

every server is lagging hell right now

#

its noz only 1

raven mist
#

Aware, looking into

modest eagle
#

I keep getting fucking EAC banned for excessive packet loss, 15 minutes temp ban each

thorn topaz
#

teammate is dead on my screen. My teammate is still alive on his screen

acoustic portal
#

im farming a boar i reconnected and i died to it xd

modest eagle
#

I am floating in air while getting sprayed at and my friend just opened the door in base but apparently got killed 2 minutes ago on a fucking hill 2 grids away 😄

#

Wtf is this I want my ak kits back and my door closed

near halo
#

i think its ok again maybe

polar condor
#

@violet dagger 1127

#

is the id

modest eagle
#

Tf is this shit wtf

#

I am so fucking done give me my kits back

violet dagger
#

That is our of our control @modest eagle

#

Thats EAC giving you a temporary timeout

#

Usually 10-15 min

modest eagle
#

literally so many full kits on the ground that me and my friends killed but we take like 5 minutes to open a fucking door then an extra 5 minutes to close it then cant fucking move at all because were rubber banding and some nakeds looted it and killed us because were apparently still in our front fucking door just frozen with ak kits on us

frigid wren
#

peak times

modest eagle
#

Like this is so fucking dumb holy shit

atomic agate
#

cry more its working

modest eagle
#

I am just saying if my school web server can handle DDoS attacks why can't you guys contact facepunch and ask for DDoS protection endorsement or something these are official servers it's facepunch's reputation at sake not just you

thorn topaz
#

we shot a full metal AK guy down to 0.6hp. He somehow doesn't get knocked

#

and kills all 4 of us

modest eagle
#

well

#

probably got lucky and managed to med fast enough.

thorn topaz
#

we all 4 shot him at once. No one has that reflex

modest eagle
#

I had survived having 0.2 hp before while bleeding and killed 3 full kits when I had tommy so i mean

#

Sometimes luck just makes us do crazy shit

next chasm
#

if you need 4 just to kill one guy WeirdChamp

modest eagle
#

You might wanna try rusticated brasil lowpop solo softcore 🙂

zealous kettle
modest eagle
#

Sorry! Just waiting to get unbanned I have 5 minutes left from this EAC Temp Ban because your server getting DDoSed for like 3 hours now already hopefully my full kits are still there sike who am I kidding it's definitely 100% looted by some squeakers who saw their favourite fortnite streamer playing some rust roleplay shit and decided to play rust

near halo
#

EAC timeouts are outside of our control

modest eagle
#

I know, but getting DDoSed is something you can defend, your server host is pretty fucking garbage if some salty unemployed goobers who haven't left their mom's basement for 12 years are able to DDoS your servers to a point where nearly a dozen thousand fucking players can't do anything

haughty notch
#

what do you mean? what is going on with EAC temp bans?

modest eagle
#

I got EAC Temp banned for excessive packet loss

#

Basically I lagged too much and got temp banned for it

near halo
#

The admins are doing everything they can to fix it

haughty notch
near halo
haughty notch
#

what means packet loss?

near halo
#

When your device is communicating with a server, it sends “packets”, if you have bad internet, these packets can fail to reach you or the server

modest eagle
#

I mean you guys are not making profits from running Rustoria despite people thinking you guys wipe your ass with gold bars and brush your diamond grills with caviar from some VIPs

#

Hosting servers is expensive, the mods don't get paid, I mean you probably get more money from your sponsors like rustypot and shit than all the VIP memberships combined

#

But if your hosting service is so trash that it doesnt have the most standard ddos protection that even the common Karen family jesus and positive thoughts blogger has i think you guys need to rethink what you're doing

near halo
modest eagle
#

Ok sorry im just outraged i lost 7 full kits and possibly way more that were looted

teal jackal
#

TOBYSLN0312 he trippled both of us on largeoil. I made a ticket

#

he ain't in this discord

near halo
#

Admins will respond to your ticket

teal jackal
#

LOL such a cheater profile

#

yeye no worries

#

only lost some rockets and c4

#

just want cheaters banned, I want his base coords to raid him

#

so funny

#

how we just get lasered

versed elbow
teal jackal
#

i did

#

i mean spectate him for 1 second and you know he cheats

fossil igloo
teal jackal
#

ow nvm rofl

#

there it is ❤️

lost solstice
#

Hey, dunno if this is the right place but LIlo#3071 is a scam bot in the discord

#

Just got a message with a scam link, knew from the slightly screwed url

near halo
#

Admins are aware of the scam issue

copper slate
#

There is a cheater on the server Logan

#

His name is Loganm

#

Logan*

near halo
#

/ticket @copper slate

marble mantleBOT
#

Hey, @copper slate

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

modest eagle
#

just joined already got python I think he esp'd a stash and he prefired doubled me ;-;

#

Overpeeks with 7 hp too

near halo
#

/ticket @modest eagle

marble mantleBOT
#

Hey, @modest eagle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

modest eagle
#

I have done it already but this is fucking annoying first the lag now two cheaters fresh accounts esp a stash destroy us take our kits and fucking get away with it

near halo
#

Admins will respond to your ticket

modest eagle
#

3 friends no description no profile pic just got on the server like what

chrome oasis
#

/ticket

marble mantleBOT
#

Hey, @chrome oasis

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
chrome oasis
#

ive been banned for hacking when i never hacked?

modest eagle
#

one of his friends

marble mantleBOT
#

Hey, @chrome oasis

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

Fossil please stop sending steam links, it won’t speed up the process

bronze perch
#

Hey, i cannot connect my youtube account since google flags the connection as dangerous. Any solutions?

near halo
#

!youtubelink

marble mantleBOT
#

Hey, @near halo

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

near halo
#

My bad autocorrect

#

@bronze perch

bronze perch
#

So i can get the socials kit or whatever its called even tho the youtube isnt connected?

near halo
#

Yes

bronze perch
#

Ok thank you 👍 😊

near halo
#

Np

frigid wren
#

any admins available to talk to ?

near halo
#

Not an admin but maybe I could help you?

frigid wren
#

i need an admin for this one

#

i think

near halo
#

What do you need

lucid pendant
#

!vipissues @olive stump

marble mantleBOT
#

Hey, @olive stump

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

raven mist
#

@frigid wren feel free to pm me

frigid wren
#

ok thanks

bold swallow
#

guys it says i have been banned for playing wiht ban evader but what does that even mean

marble mantleBOT
#

Hey, @bold swallow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

winter cloak
#

hey admin

#

are you there?

near halo
#

Not an admin maybe I can help?

modest eagle
#

anyone checking this out plaese

near halo
#

Fossil please stop with the hackusations, submit a ticket and admins will take the action they deem necessary

tough bane
indigo orchid
#

it says im banned for chargebacks but iven never purchased anyting on your servers, please help i love your servers.

tough bane
#

@indigo orchid Please get in touch with @balmy cypress . Post him your steamid and your issue.

teal jackal
near halo
#

Sorry ticket is hardwired from all of these people

near halo
untold tide
teal jackal
#

so should i not claim my reward?

#

?

near halo
#

No, it’s a scam bot

tough bane
teal jackal
#

but it says steam verified on the site

near halo
#

It’s a scam, please don’t

teal jackal
#

okay 😦

noble jolt
#

just got this message

#

this is fake right

teal jackal
#

I thought I finally win something

near halo
#

Yes it’s fake

teal jackal
#

see blitzz won too!

noble jolt
#

rip

teal jackal
#

but it is the same code

#

so maybe I need to claim it quickly before you tell me it is fake

noble jolt
#

bro its fake 🤣

mental dust
tough bane
misty scroll
indigo orchid
#

luke is currently offline, could someone else help me?

lucid pendant
indigo orchid
#

ok, thanks.

mellow tundra
#

Looking into 3x us

rancid temple
near halo
#

did the server shut down or what happened?

tough bane
near halo
#

forget it

tough bane
#

Oh sorry, you did not send in any additional information.

near halo
#

no i misslooked

#

read wrong

frigid girder
#

whats can u say about this one

versed elbow
#

Please check the most recent announcement in #giveaways

limber grail
#

hi, i want to cancel my subscription for Rustoria Eu Öong but i cant klick on the cancel button

marble mantleBOT
#

Hey, @limber grail

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

rotund salmon
#

try refreshing the page first

#

maybe use a different browser

limber grail
#

oke im trying a different browser

#

i tryed 3 different browsers and it is not working

tough bane
#

You got any adblockers enabled?

limber grail
#

no i turned it of

tough bane
#

hm...

near halo
#

racism is bannable right ? @tough bane

tough bane
#

yeas

near halo
#

from voice chat

#

ok i have a clip where can i send it

tough bane
#

voice chat is not moderated buy us

#

just turn off the voice chat then please

near halo
#

oh okk

limber grail
#

the i want to keep it button is working but not the "Cancel my subscription"

#

can you cancel it for me somehow

marble mantleBOT
pulsar plover
#

Jeniece37 did send me some Scam news... can i report that somewhere ? ^^´

limber grail
#

thx i forgot to wirte "I want to canel"

raven mist
#

Tnx for letting us know @pulsar plover ^^

pulsar plover
#

Hope i could help with that ^^´ was very confused cause im not so active here ... have a great day tho 😄

raven mist
#

You too! PepeLove

lavish tusk
#

How do I check a ban appeal

neat pumice
#

Same place you sent it 🙂

dusty hazel
#

I just got banned for group limit but only had 3 people on my team???

marble mantleBOT
#

Hey, @dusty hazel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

rotund salmon
#

This could happen if one of your teammates played with someone else without you knowing

#

Or maybe more than 3 people had code to your base

signal nymph
#

is the 5x down?

dusty hazel
#

we got banned right after telling our neighbor that his stone wall was facing the wrong way

#

does that sound ban worthy

marble mantleBOT
#

Hey, @dusty hazel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

dusty hazel
#

and how long do bans last?

tough bane
#

i dont know that. If you do appeal you can get more information there if your ban will be lifted.

dusty hazel
#

thanks

mighty cedar
#

wtf is going on i have been banned from a 5x server and never even been on the server before, could someone help me sort this out? 😆

marble mantleBOT
#

Hey, @mighty cedar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

marble mantleBOT
#

Hey, @shut orbit

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

pearl bone
#

anyway to transfer vip?

tough bane
dawn garden
#

Hello, I cannot delete my renewal for the VIP EU main

#

<@&418055027639189504>

#

Even writing i wish to cancel it doesn't work, someone to help me?

raven mist
#

Hey @dawn garden feel free to pm @balmy cypress regarding this.

dawn garden
#

Ok thx

near halo
#

i got banned on rustoria.co 5x server and i dont know why

acoustic linden
#

did trio 5x just crash

#

im full inventory of aks in the open bruv

grand void
#

hi why cant i enter shop when i have linked my steam acc and joined group ?

#

i used /authhelp

earnest nova
warped kraken
#

admins are aware and working on bringing the trio back up

grand void
#

?

acoustic linden
#

@warped kraken can u up date us when it should be back

warped kraken
#

im connecting rn

twilit hare
#

admin have a sec plz

versed elbow
minor wind
#

EU Long, hello?

dark remnant
#

EU main down

#

or what

steep sluice
#

i keep getting kicked from US Main

#

but my wifi is fine

minor wind
#

keep getting kicked from EU Long