#support

1 messages · Page 1389 of 1

near halo
#

are you using a VPN by any chance?

grizzled thorn
near halo
#

ah okay strange well goodluck appealing

prime inlet
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<@&274971100184576010>

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fix your fucking servers

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they keep kicking people out randomly for no reason

unreal notch
#

dude can an admin message me back

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@dark radish I need him to message me

dark radish
#

whats up?

grizzled thorn
#

I submitted a ban appeal for any admin able to look at it rn

rich heath
#

hey is anyone able to assist me? submitted and appeal after loading in this morning for being banned for hacking.

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spoke to hoppel and he said it looks sus that im on a 2 day old battlemetrics account when the account has 2k hours logged

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my main was hacked at 4.5k hrs and I didnt want players sus that a fresh acc with less than 100hrs was killing them.

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i didnt think a fresh account warranted an instant ban for "hacking"?

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@echo venture @mellow tundra @unreal silo

grand kindle
#

when will new VIP slots for EU Long be available?

rich heath
#

had VIP and everything. submitted an appeal but this is crazy. first time ive been banned on anything

hollow compass
rich heath
#

i was messaging hoppel and he said im never getting unbanned

hollow compass
#

Welp looks like you dont need to wait for your appeal then

grizzled thorn
#

lol

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Thomas can you check mine out?

hollow compass
rich heath
#

is there a way to update my appeal?

timber marlin
#

someone i s using hacks

rich heath
#

because according to hoppel the grounds for my ban were: a 2 day old battlemetrics account with idled hours on the account.

#

i didnt think that was considered hacking?

spare widget
#

@rich heath Sorry, no clue who you are 😦 Can you post your Steam 64 ID please?

rich heath
#

yeah

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ill send you a DM

spare widget
graceful tundra
#

i just lagged out of mini again

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ffs

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thats 2 minis now

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i dont have scrap for this on force

rich heath
#

@spare widget is there a way to update my appeal?

dry terrace
#

help

hollow compass
#

Hey, I would love to help, whats going on?

dry terrace
#

i cant hear

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in rustoria

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the training

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but i can hear footsteps

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and people talking

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but not gunshots and sounds you get when shooting at someone

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u know anything that can fix that

hollow compass
#

Have you tried to restart your game?

dry terrace
#

yeah

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alot of times

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its just on the training server though

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bc i go on other servers and i can hear good

timber marlin
#

TM9H

waxen sapphire
#

i need help with a subscription issue

pure sinew
waxen sapphire
#

I accidentally purchased VIP on the wrong server and i cannot get it refunded or fixed. i put two tickets in but no response.

marble mantleBOT
#

Hey, @waxen sapphire

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

pure sinew
#

Give Luke a message he can help you with this 🙂

waxen sapphire
#

thank you

pure sinew
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No problem man

weary jasper
#

Hello looking to get unbanned I kicked my clanmate from team and invited someone else then got banned when they got tc

marble mantleBOT
#

Hey, @weary jasper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

left pebble
#

hi.. where is EU main map design??

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its not in wipe feed

storm agate
#

afk clan in the rustoria 10x eu are prefire doubling 250m doubling on accounts with 3000 hrs what looks legit but there not there 100 precent cheating and you should spectate them

marble mantleBOT
#

Hey, @storm agate

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

lament forge
#

i'm having issues gifting VIP

storm agate
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stfu ur sever is shite

lament forge
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there is no area to put steam ids

forest urchin
neat pumice
storm agate
#

sorry zach

neat pumice
storm agate
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u cunt

limpid moat
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guys can buy vip for 1-2 days?

dark radish
storm agate
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im a survier

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when the discord mods have a meet up

violet dagger
#

Try refreshing the site and try again

dark radish
forest urchin
storm agate
lilac venture
#

,mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm,mmm,m

storm agate
#

sair howdy

forest urchin
lilac venture
#

SHEESH🥶

wooden belfry
#

rip

storm agate
storm agate
zinc moat
#

Hi, so on na main theres a group in i11 next to launch who have atleast 1 esper we have hid random staches next to their bases and they go to them empty them out and hide them.

marble mantleBOT
#

Hey, @zinc moat

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

livid iris
#

when do i know that my ban apeal has been looked at

forest urchin
#

if not then just log back into the website, go to the appeal and if its responded to you should see the answer

forest urchin
zinc moat
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yea i will

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i didnt get it because we couldnt be asked to wait

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but we put 2 staches next to their base after suspecting that they might be and they found them within 30mins

forest urchin
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alrights sounds good make a ticket with there name in it and if you can get evidence it could help, have a nice day

zinc moat
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🙂

loud olive
#

hey when do vips restock?

dark radish
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when someones expires

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or special restock

loud olive
#

when will a special restock happen

dark radish
#

well they usually happen around force

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so you will most likely have to keep refreshing page for vip to open up

loud olive
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so im screwed

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ok thanks

dark radish
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not really

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just keep looking at the page

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peoples VIP expire so its just luck of the draw

loud olive
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one just popped up

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easy cop

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thanks

near halo
#

Can I speak with an admin that knows what they are doing, instead of banning people with no evidence

near halo
copper scroll
#

My vip isnt working for some werid reason

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What should i do

near halo
marble mantleBOT
#

Hey, @copper scroll

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

copper scroll
sterile loom
#

?vipissue

marble mantleBOT
#

Hey, @sterile loom

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

viral panther
#

Any update on the server ping? I'm trying to play US long on 300ms+ when normally I'm at 180ish. Any reason for this? and, when can we expect it to go back to normal?

rich heath
#

"YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED." this is crazy. main steam account got hacked so playing on a fresh account first seen several days ago on battlemetrics is deemed as "hacking" by hoppel as the account is "suspicious". <@&274971100184576010> any way to re-appeal?

hollow compass
viral panther
#

Both

hollow compass
forest urchin
viral panther
#

It was fine yesterday, but its been shit since i got up 2-3 hours ago

forest urchin
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sorry it got denied but its final

hollow compass
viral panther
#

Cheers, and thanks for the quick response.

rich heath
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it got compromised and i lost all access to it

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i got a new account, came onto the server and got banned for "hacking" as my account looked "suspicious"

forest urchin
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ahhh, my bad then but sadly if you got banned and your appeal got denied then its final

rich heath
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but how is loading into the server with a new account classified as "hacking"

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according to hoppel

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so being first seen on battlemetrics 2 days ago is substantial evidence?

forest urchin
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the decision is final, youll remain banned

rich heath
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like i said my main was compromised

forest urchin
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^

rich heath
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thats crazy

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first time banned on anything

forest urchin
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please move to #general if thats all you need

jovial sundial
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<@&274971100184576010> Cheater on the 5x Zeus i have proof

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oh fck my nvidia was off

lucid pendant
#

/ticket @jovial sundial

marble mantleBOT
#

Hey, @jovial sundial

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

sly marlin
#

/ticket

marble mantleBOT
#

Hey, @sly marlin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

strong hollow
#

just tried to login to one of your servers and was apparently banned for being in a group more than 3? only been running with two other guys the entire time ive been on the server (which has only been the past two days) what determines that kind of ban?

#

this was in trio 5x NA

rotund salmon
# strong hollow just tried to login to one of your servers and was apparently banned for being i...

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

strong hollow
#

ok thank you, what is the turn around time typically?

rotund salmon
#

Takes 1-3 days

strong hollow
#

wow, what determines the ban? did someone have to submit something manually saying they thought I was more than 3? or is it somehow software based? either way sucks I have to wait 1-3 days lol

rotund salmon
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Usually happens if your teammate(s) teamed OR You/Your teammate(s) have a code lock with 3+ people on it

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Not sure though, I'm a vanilla mod.

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going off based on past messages on here.

strong hollow
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ahh I bet I know what happened. it was me, and then these two brothers. today only one of the brothers was online so he kicked his bro and we invited a rando to join us. but since we were using the same base then 4 people had access to one keypad. but it was only ever 3 of us playing together at once. Is that still not allowed?

rotund salmon
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Not 100% sure.

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I suggest you make a ban appeal and be as detailed as possible

strong hollow
#

interesting, well thanks for the info. would have appreciated some kind of warning where we could give an explanation before kicking us off the whole server for 3 days

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ive already submitted an appeal so we will see

grizzled thorn
#

what exactly is being banned for hacking

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like is it a spectated ban or is it sus shit

neat pumice
grizzled thorn
#

ahh okok

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prolly the evidence side then ig

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I stopped playing for about a month and a half and i came back and i was banned

twilit oxide
#

yoo @balmy cypress I'm tryna mesg you but I couldn't

indigo patio
#

Adelice86#3330 is trying to scam people with fake giveaways. He messaged me saying I won and then blocked me when I didn't reply. I can screenshot the message if needed

static beacon
#

only dumb people

grizzled thorn
#

ohy shut up you dogs

hollow compass
#

Luke is a busy man, he will respond when hes free.

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If you do not need support please head to #general

static beacon
#

i'm not that dumb like u tbh to go report a guy

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kk

nova tiger
#

@echo venture can I buy vip with skins? I’ll pay more

grave moss
#

yo could i speak to an admin real quick

rotund salmon
#

Not an admin but is there anyway I could help?

grave moss
#

sadly no, its about a potential cheater

rotund salmon
#

Please use the ticket command in game

grave moss
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thank you for asking

rotund salmon
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Talking to admins doesn't do much

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Tickets are way more convenient

grave moss
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no i wanted to ask if an admin could potentially spectate them

rotund salmon
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That's what they do if you make a ticket about a cheater

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/Ticket add

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And then F7 report them

sweet matrix
#

@nova tiger Sorry but you cant buy VIP with skins the only way to get VIP is through the website.

grizzled thorn
#

@neat pumice Alright heres the real question
if I get false banned twice, can i still get unbanned?
or am i "sussy"

sage junco
#

/ticket

marble mantleBOT
#

Hey, @sage junco

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

slate sleet
grizzled thorn
modern steeple
#

Am i allowed to play on your servers with a alt, even though i have a gamebanned account from 190 days ago? Or is there a chance for me to appeal on this server to play, or is it the police e to not let anyone with a gamebanned account play? I'm asking for permission to play, if i am turned down i wont play on your server to cause you more work.

neat pumice
neat pumice
modern steeple
#

So i can appeal because mine is over 180 days? or is it allowed to play with permission without appealing, i have one gamebann

grizzled thorn
modern steeple
#

^

misty scroll
modern steeple
misty scroll
#

Please send me your current account as well as your alt account in DMs and I will look into it

modern steeple
#

thank you, one second

fading pebble
#

i need a favor
can you spectate sexual clan on rustoria 10x no bps, sexual clan is a 5 man teaming with random geared kids

#

my clipping software was off

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😦

marble mantleBOT
#

Hey, @fading pebble

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

fading pebble
#

bruh

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i am not getting my wipe fucked by shitters

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there are atleast 7 of them

rotund salmon
#

Alright then

#

Use /ticket

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Best way for admins to punish rule breakers

gaunt spindle
#

/ticket

marble mantleBOT
#

Hey, @gaunt spindle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

gaunt spindle
#

I sure hope y'all ban hackers.

wispy dirge
gaunt spindle
#

Straight ruining the games.

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AND they donate. So, it makes it worse.

near halo
wispy dirge
#

If you have used /ticket the admins will take care of it, please also make sure to report via F7, this can help a ton as well!

near halo
#

🙏

gaunt spindle
#

So Rustoria allows hackers or not.

near halo
#

no no.

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actually ye

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I do

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my car broke down

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do you guys support with that or not?

wispy dirge
#

Do not troll in support, please move to #general

near halo
#

man ok but why can I not post funny gifs?

gaunt spindle
#

I submitted multiple tickets. Nothing has been done. Kinda upset but I suppose nothing can be done.

wispy dirge
#

This is your last warning, do not troll in support.

wispy dirge
gaunt spindle
#

First report was yesterday on wipe day.

wispy dirge
# gaunt spindle First report was yesterday on wipe day.

I understand that it is frustrating to have your reports go unanswered, please be rest assured that all reports are looked into, you may not hear back right away, and it may take a little bit... but all reports are looked into.
Please make sure that you also report hackers and cheaters via the F7 menu in game.

near halo
#

uh

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so i was playing on a 5x

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and some guy said to tp for loot

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so i kicked my friend

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and tped to him

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then it banned us

slate sleet
latent burrow
zealous kettle
turbid locust
#

we have a cheater on our hands

#

he can't die litteraly and see through objects

#

my friend did 20 headshots with L9 will he never heals

marble mantleBOT
#

Hey, @turbid locust

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

slow nymph
#

Where can I buy vip.

#

?

lucid pendant
#

!donate @slow nymph

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

carmine silo
#

/ticket

marble mantleBOT
#

Hey, @carmine silo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

slow nymph
#

!donate

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

icy narwhal
#

@verbal jackal I have a question

near halo
silk berry
#

/support

#

/ticket

marble mantleBOT
#

Hey, @silk berry

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

icy narwhal
marble mantleBOT
#

Hey, @icy narwhal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

icy narwhal
#

cheers m8

silk berry
#

getting door camped by cheaters have proof if anyone can helpo

raw lily
#

/ticket

marble mantleBOT
#

Hey, @raw lily

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

silk berry
#

i did

#

but they are actively door camping us and i have a clip of him flying

raw lily
#

Sorry, I was genuinely trying to create a ticket as well, not trying respond to your question

silk berry
#

o srry thought u were telling me to make one

raw lily
#

Have you made the ticket in game? From what I understand, mods on this server are fairly quick at responding

near halo
silk berry
#

if an admin could join vc i could show him proof of the guy cheating so he could get banned rn

raw lily
#

I've been stuck at 5 players in queue for 3 hours now. Is there anything I can do to not wait it again?

#

I'm not sure if its a bug, but the "players behind you" is still updating, so it doesn't seem stuck. I just find it hard to believe that in 3 hours, not 1 person has left

#

Nevermind, VIP is available now

#

I'll just purchase that

near halo
silk berry
#

@near halo an admin replied and said he spectated him and didnt see him cheating while they were all 3 showing off their flyhacks outside of our abse

#

base*

#

3 ppl hovering in mid air

glossy cypress
#

remove a ban

marble mantleBOT
#

Hey, @slow swallow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

sweet matrix
slow nymph
#

!donate

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

summer geyser
#

/ticket

marble mantleBOT
#

Hey, @summer geyser

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

summer geyser
#

I can't even run that command in game...

#

I'm fucking banned...

#

What a great system that is,

spare widget
near halo
neat lantern
#

<@&274971100184576010> pleasew join i need help

vestal knoll
#

What do you need help with?

obsidian eagle
#

<@&274971100184576010> '

#

i need help

#

ASAP

zealous kettle
obsidian eagle
#

on rustoria 10x there is a group called TCC their is 4 of them and they are suspicious we have been tripled by them constantly. Constantly prefired and there spray is almost near perfect. Mainly just prefiring though. Can you please watch them and see if they are cheating

marble mantleBOT
#

Hey, @obsidian eagle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

obsidian eagle
#

ok i did it thanks

chilly sparrow
#

!ticket

marble mantleBOT
#

Hey, @chilly sparrow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

#

Hey, @soft saddle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

lucid mountain
#

/TICKET

#

/ticket

marble mantleBOT
#

Hey, @lucid mountain

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

glass matrix
#

need admin to kick me out of the game its not letting me join

#

<@&274971100184576010>

hazy vortex
#

How often does the easter egg hunt on EU Main occur?

glass matrix
#

says disconnected eac authentication time out last time this happened i needed to be kicked from an admins end

glass matrix
#

that doesnt work and i already had this problem before

glass matrix
wispy dirge
glass matrix
#

Main

glass matrix
tulip pebble
#

Hey i bought VIP and im almost certain i bought it for main but i dont have vip and it shows that i made the payment what do i do?

#

i had vip when i bought it does that effect it?

marble mantleBOT
#

Hey, @tulip pebble

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

wanton marlin
#

You can check what sever you bought it on if you log onto the Rustoria page

tulip pebble
#

h ok

#

ye it says its active but i makes me get into queue

wanton marlin
#

Then do what the msg above says

tulip pebble
#

ok

whole finch
#

Need support for rustoria us long

wispy dirge
whole finch
#

i f7 and did ticket

#

his steam user has vac ban from 48 hours ago

wispy dirge
subtle veldt
#

is there an admin on EU 10x

forest urchin
marble mantleBOT
#

Hey, @subtle veldt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

low valley
#

@near halo

#

<@&274971100184576010> i ticketed and reported and i caught these guys speed hacking esp and aimboting

#

PURGE clan you guys need to do something

forest urchin
#

you need to wait for someone to look at your ticket

#

please dont call out names or clans, as they can toggle there cheats and make it harder for admins

low valley
#

but i have proof lmao

#

so funny

forest urchin
#

like i said you have to wait

#

upload your proof on website like YouTube or streamable and put the link in the ticket

blissful pond
#

bunch of people spamming hard in US Medium

wispy dirge
blissful pond
#

thank you partner

wispy dirge
#

@subtle veldt ?ticket

marble mantleBOT
#

Hey, @wispy dirge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

crimson gorge
#

hey can i talk to moderator or admin

wispy dirge
crimson gorge
#

i went to buy VIP for my friend and forgot to put "give as gift" what do i do

#

because i already have it and it charged 2 times

ocean compass
#

/ticket

marble mantleBOT
#

Hey, @ocean compass

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

finite heath
#

this is a reply i got on a ticket

#

but i was literally banned for playing for a ban evader awhile back so

#

can someone explain

ocean compass
#

bro there are some hackers on rn

#

m13 they literally doubled me through a rock

wispy dirge
#

For this an <@&274971100184576010> will need to reach out @finite heath

wispy dirge
marble mantleBOT
#

Hey, @ocean compass

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

finite heath
#

im not banned anymore i just got this after i reported people for playing with one

crimson gorge
#

i went to buy vip for a friend and forgot to click "give as gift" and im assuming it purchased for myself, i just bought vip for myself right before this so did it charge me twice for one account?
i need some help figuring this out

marble mantleBOT
#

Hey, @crimson gorge

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

wanton marlin
finite heath
#

alright

crimson gorge
#

Luke didn't respond to me, I can get into the server fine so im not having any issues with MY VIP

#

I just want to know why they charged twice for one account

wispy dirge
low valley
#

<@&274971100184576010>

somber ravine
#

@low valley

low valley
#

kwaii

fallow gyro
#

i am in need of help but unsure if anyone knows but worth a try to see /// when ever i try to join a rust server my pc just crashes on asset warmup my mouse move super slow my discord will also crash anyone know anything about this ?

#

i was perfectly fine on thursday

tough bane
vestal knoll
fallow gyro
tough bane
#

do you get a blue screen or sth or does it just stop running all stuff?

fallow gyro
#

just stops

tough bane
#

hm can you hop into voice quick... we do not need to write that all.

fallow gyro
#

sure

#

which one

tough bane
calm berry
#

Can admins up the pop on us medium?

near halo
#

i need help

#

my vip isnt working

tough bane
marble mantleBOT
#

Hey, @near halo

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

tough bane
near halo
#

my 5x5 base is going to decay if my que skip doesn't start working

calm berry
tough bane
#

yeah some of the server increase their sice

#

If you take a look at @lusty basin it has currently 275 players but it goes up to 500

calm berry
#

Ok

floral rose
#

How do I make a ticket?

tough bane
marble mantleBOT
#

Hey, @floral rose

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

mystic summit
#

someone just sent me a cards message on vanilla us main

#

i was wondering how to do this

floral rose
#

Thank you

#

/Ticket

#

?Ticket

tough bane
#

as it says

#

Ingame

mystic summit
#

ive never seen it

#

in game

floral rose
#

I mean in discord

tough bane
#

we do not have that option anymore

floral rose
#

I need to appeal an advertisement ban that I got 2 years ago

mystic summit
#

someone literally just sent me one

#

like 5 mins ago

tough bane
#

?banappeal @floral rose

marble mantleBOT
#

Hey, @floral rose

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

floral rose
#

Idk, I was told to make a ticket from the discord

mystic summit
#

oh were you not talking to me nuclear

floral rose
#

Hey I appreciate it guys thank you!

tough bane
#

@mystic summit If you mean [CARDS] in yellow, then they are sitting at the card table in outpost.

mystic summit
#

oh shit

#

so it wasnt a pm or

tough bane
#

noh

mystic summit
#

bruh

floral rose
#

Damn that’s professional asf

#

Rustoria is probably the most well put together server I’ve ever seen Ngl

mystic summit
#

man is mad

lilac venture
#

Beep bop

jovial dawn
#

Hello, i want to report a player in the rustoria server 3x US No Bps ''.noire PROJECT'' of the clan ''NYPD''. I got triple headshoted by him at 140m. My head was half peeking and he tripled headshoted me with an MP5 FULL SPRAYED and he didnt miss nothing, then we asked him how many hours he got and he said he has 500 hours, clearly scripters, his teammate was hitting everything with AK and so far and killed my friend. Please help they are so anoying and ruin my experience in the server.

#

I got proof if you want i can share screen because the clip is so heavy (160mgb)

dreamy nova
#

when will my ban appeal be looked at its been 2 days

lucid pendant
#

!vipissues @chrome shard

marble mantleBOT
#

Hey, @chrome shard

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

opaque anchor
#

you guys ban for mic spamming n word?

near halo
#

How do I use this channel?

neon coyote
#

like this

#

@opaque anchor what server?

opaque anchor
#

us long

neon coyote
#

@opaque anchor please file a /ticket if you haven't

opaque anchor
#

I have

#

not viewable ingame anymore though

opaque anchor
#

roger

torn sky
#

To not experience any further situations like that go ahead and mute your ingame voices

near halo
#

I have made a ban appeal but I don't think the allotted character limit provides adequate space to explain my situation, is there a way I can have a more extensive space to speak, or have a conversation about the appeal?

torn sky
unique fossil
#

us main just crashed bro fuck

mystic summit
#

us main down?

celest jewel
#

man i was in poker

near halo
#

US Medium <@&274971100184576010> I cant craft my bunny hat bruh i just bought it from the shop and it works on other servers just notm this one

queen ruin
#

I need help for buy vip

radiant haven
celest jewel
frigid anvil
#

SHIT ASS US MAIN IS DOWN AGAIN

#

IM ABOUT TO SET UP A BIND THAT SAYS "SERVER DOWN AGAIN US MAIN" CAUSE OF HOW MUCH IT FUCKING HAPPENS

#

GREEDY SHITS FIX YOUR SERVERS ALREADY

#

YALL GET HELLA MONEY BUT DO NOTHING TO IMPROVE

tough bane
#

Staff got already informed. Please stay patient while the server is coming back up.

celest jewel
#

sometimes the game engine itself crashes (Unity)

mystic summit
#

@gleaming perch that would be the owner of the servers. mans is greedy

celest jewel
#

they cant do anything about that

frigid anvil
#

NAH BRO IVE BEEN ON VERY MANY OTHER SERVERS NO OTHER IS AS UNSTABLE AS THIS ONE

celest jewel
#

also none have 500 players with 100 in queue

patent cypress
#

We lost 4 boxes of stones. on a backup server

tranquil gorge
#

we died in train cause roll back and lost 1k scrap and our gear sets

#

so bull shit

calm ice
#

can you get reimbursed for things lost during rollbacks on US main? It rolled back to when we were flying our gyro and it just got deleted

tranquil gorge
#

rustoria is fucking trash

#

i don’t get why rustoria has to be so fucking shit

#

that was basically all we had to our name and the past hour and a half gone

#

and admins don’t care

near halo
#

@torn sky Thank you for getting back to me. I had already submitted my appeal when I asked that question. Is there a way for me to add additional information at this point or no?

neat pumice
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

neat pumice
# calm ice can you get reimbursed for things lost during rollbacks on US main? It rolled ba...

Items are never reimbursed regardless of the circumstances. The admins never interfere with gameplay on a server, to keep it fair for all parties. If one person is reimbursed for something, suddenly there is a precedent to reimburse everyone for everything. We understand that rollbacks are frustrating, I'm a player on Rustoria's vanilla servers too, and I've had that sort of thing happen to me many a time, but that's just how it is. It's not that the admins don't care, it's just procedure, appreciate your understanding 🙂

torn sky
livid iris
#

how do i know if my ban appeal has been looked at

tough bane
tawny dirge
#

/ticket

ruby mirage
#

hacker on us long ticket 407 palyer usermane "crown

marble mantleBOT
#

Hey, @ruby mirage

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

ruby mirage
#

can anyone look into it

#

he is flying around

#

@marble mantle

lucid pendant
#

/ticket @ruby mirage

marble mantleBOT
#

Hey, @ruby mirage

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

rotund salmon
#

!mapfiles

marble mantleBOT
#

Hey, @rotund salmon

If you are received the Disconenction message World File Mismatch error
then follow this step:

Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

rotund salmon
#

I believe that should fix it

tawny hinge
#

thx

graceful tundra
#

so what are you guys doing to improve these eu serves?

#

bc last few wipes have been fking cancer

neat pumice
#

These sort of upgrades happen relatively frequently. But it's not the quality of the racks that is in question really, all the servers run on the best the hosts can provide, it's the popularity of the servers which attract network attacks. Even with the best DDOS protection available, attacks cause hiccoughs sadly.

torn sky
#

Hey, @graceful tundra
I personally haven’t had any issues playing our Eu servers the last 2 weeks. What are you exactly referring to?

blissful vortex
#

why cant i craft 100 rustige eggs in us 10x

graceful tundra
near halo
#

this account is new to discord

#

probably a scam account?

static cliff
#

same

violet dagger
#

All scam bots have been banned. Thank you

jovial crow
jaunty mantle
#

this is a scam isnt it

high flicker
#

yes

jaunty mantle
#

thought so

high flicker
#

go to general

#

and scroll up

#

everyone got it

jaunty mantle
#

oh aha

pure cloak
near halo
#

where do i check my appeal

fathom crag
#

any admins/staff online? i'd like to pm if possible

near halo
winter ore
#

yeah i got the same thing, did anyone try to claim the codes?

near halo
#

Dont, its a scam. Usually it will trade away your inventory

#

Windows9

#

could u help with a ban?

fathom crag
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

i can sen d u guys the clip

#

of him

#

actually it is more than the discord limit

torn sky
#

Hey @near halo a clip of what?

near halo
#

him doubling me when i moved from where i was and just looking at me through the wall

torn sky
#

You can upload such a clip to YouTube or streamable and attach it to a /ticket ingame

cobalt sleet
#

I was banned for sitting in outpost shooting people but I was banned for hacking supposedly and was wondering if I could get unbanned it was about a year ago

marble mantleBOT
#

Hey, @cobalt sleet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

vital palm
#

more slots for vip eu long?

nova tiger
#

cheater on alt account on rustoria eu long

marble mantleBOT
#

Hey, @nova tiger

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
marble mantleBOT
#

Hey, @vital palm

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

near halo
#

I cant link my discord for some reason

torn sky
#

Do you have it linked to another steam account by any chance?

#

Or another discord linked to your current steam

near halo
#

No

#

Definetly not

#

I have 1 other discord account but it is in no way connected to my steam

frail oak
#

is monday a business day as it is easter?

torn sky
frail oak
#

and are ban appeals looked at over the weekend? I just got VIP and really wanted to play rust this weekend

near halo
#

Wdym, i joined the rustoria server for the first time yesterday and went to link my diacord today but it did not work, its not linked

torn sky
eternal urchin
#

hahaha

torn sky
#

Are you able to open the website where you link your social medias?

near halo
#

Yes, i have it open

torn sky
#

send me a screenshot of it pls

near halo
#

2 sec

torn sky
#

Tyt

buoyant dawn
#

any admin on i can talk to in chat ?

torn sky
#

Regarding ?

buoyant dawn
#

my friends and i got banned for cycling members , we werent aware this was bannable

torn sky
#

After connecting to our modded servers you have to agree our rules before you’re able to play.

#

Nevertheless you and your friends will have to create a banappeal

#

!banappeal @buoyant dawn

marble mantleBOT
#

Hey, @buoyant dawn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

buoyant dawn
#

1 appeal for the whole team is fine or we have to make one for each of us

torn sky
#

Each

buoyant dawn
#

k

torn sky
smoky hedge
marble mantleBOT
#

Hey, @smoky hedge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

smoky hedge
#

its not even me 😐

torn sky
#

Who is it then?

#

If it is a teammate or friend pls provide him the link I send you above so he/she can make an appeal

solid tree
#

Anyone know why my game would be lagging when I open inventory? Just started happening this wipe

fair ingot
smoky hedge
patent mesa
#

Hello i received this message im just wondering if it is legit

fair ingot
# solid tree Indeed

Your PC would just be demanding more from your system, you will have to get used to it , unless its a massive drop off?

patent mesa
fair ingot
#

From maybe 80 to 60 or something like that

solid tree
#

Pretty annoying, I feel I should have enough power for it, ryzen 1700, gtx 1080, 32gb ram

#

I may just have to bump down a few graphics settings and see if that helps

fair ingot
solid tree
#

I should have it off, I have gsync on but I don’t imagine that would affect it

fair ingot
solid tree
#

I don’t recall it happening when I was messing around on a build server before wipe so maybe it’s just the server load slowing me down some.

fair ingot
#

However you may just want to turn down a couple settings as well , some may be unnecessary.

solid tree
#

I’ll just play with it. Haven’t adjusted my graphics settings in a long time so it may just be time to recalibrate

fair ingot
#

Unless you have your CPU mistaken for another ?

solid tree
#

Nah, I’ve been thinking about upgrading it but if I did I would want to get a new mobo and I don’t have enough free time to want to hassle with basically rebuilding right now

fair ingot
solid tree
#

Thanks brother. Good to know it should be a simple fix.

pale geyser
#

is this scam?

misty scroll
#

Yeah it is a scam, we have banned them.

pale geyser
near halo
#

I just saw a video of some fat nerd hitting rustoria eu long

vital palm
#

!vipstock

marble mantleBOT
#

Hey, @vital palm

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

#

Hey, @slow maple

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

serene dust
#

Can i use vpn on us long?

mellow tundra
#

You can use a VPN on any of our servers.

serene dust
#

Some mod once said that you can use vpn but you may get false banned and have to appeal

mellow tundra
#

You can run into some issues when using a VPN, but you should be fine

#

If you do get banned, make an appeal and we'll resolve it as quickly as possible

serene dust
#

Aight, Thanks bro

#

What state US LONG server is hosted in?

split axle
#

I got kicked when trying to tech tree and got a strange error

#

now when I try to log back it kicks me back out

#

wtf is this

#

??????

graceful juniper
#

Hi admins, I purchased vip but it’s not working on my account, what do I do?

dapper walrus
#

can i depose ticket ?

near halo
#

US Long extremely laggy right now. Lag started heavy for 5mins, then server crashed and restarted, post restart server still extremely laggy

#

!banappeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

graceful juniper
#

How?

dry grove
dry grove
near halo
#

how do i get support for a vip payment?

dry grove
near halo
#

ok thankyou

dry grove
near halo
dry grove
#

Yes

near halo
#

what is wrong with all the rustoria servers

#

We've been killed by server restart on US Long about 5 times today

#

we keep going under and the dwellers respawn when it restarts

little coral
#

unplayable server rn

near halo
#

can i speak to admin?

wet narwhal
#

need some help when i try to direct connect i get that error

narrow magnet
#

Does the vanilla servers have the option to join back before 5 min after crashing?

wet narwhal
#

had this problem since they added the trains first time its happned on these servers

woeful oak
#

lul i found the guy booting off the server last night

wet narwhal
#

had it on another server and the owner gave me a different ip to connect to and i was able to join. and thats all i know about it

narrow magnet
#

you save your team from buying vip

#

kinda smart

gaunt field
#

Why was I thrown out of the queue when I was next, I waited for a queue of 14 people for 6 hours, and I get disconnected, I'm sure that everything is fine with the PC and the internet.

neat pumice
neat pumice
neat pumice
gaunt field
neat pumice
gaunt field
neat pumice
neat pumice
# gaunt field Rustoria eu long

EU Long has no scheduled restarts tonight, but it's impossible for me to say if a restart is necessary later this evening or not

zealous kettle
gaunt field
neat pumice
marble sand
#

Hi, could i have some help?

near halo
#

same

gleaming blade
#

HOW TO BUY VIP

#

fast

marble sand
#

Go on their website

gleaming blade
#

link

neat pumice
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

marble sand
near halo
#

Is there any way i can get a screenshot of the US Long map?

marble sand
#

rust io website for live map @near halo

near halo
#

what is that?

#

link?

#

trioss been down for 8mins

near halo
#

Why does it say its not supported?

#

"Sever uses unsupported map"

marble sand
#

!report

marble mantleBOT
#

Hey, @marble sand

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

trio is still down

zealous kettle
near halo
#

this always happens

#

Be patient, they are obviously trying to resolve the issue.

#

StIlL DoWn

low valley
#

lmao

near halo
#

trash servers

low valley
#

admins make it a good map

#

naw fam

#

give them a second jeeaz

near halo
#

20 minute down time

#

Don't pay attention to him hes like 9 years old

low valley
#

lmao ikr

near halo
#

If you can't appreciate what you were given then don't play on there servers if they are so "trash"

low valley
#

yeah why do you care if its so bad

torn sky
#

Anything I can help you guys with? Otherwise use #general pls

near halo
#

Will do

marble sand
#

The /ticket didnt work

neat pumice
near halo
#

crap servers

#

30 mnutes down time

near halo
#

It's not like anybody knows who you are

#

no other trio servers

#

irrelevant lookin ass

marble sand
#

I figured it out! ty @neat pumice

near halo
#

im about to get dedicated player role

languid frigate
#

Why cant i use the water pipe kit even though im already on the discord and steam group

near halo
languid frigate
#

im on the 2x trio sat wwipe

near halo
teal jackal
#

NEED HELP NOW

#

admin or someone who is banning cheaters

neat pumice
neat pumice
marble mantleBOT
#

Hey, @teal jackal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

teal jackal
#

I did but nothing ever happens

neat pumice
misty scroll
# teal jackal I did but nothing ever happens

You made your ticket less than 5 minutes ago
The last ticket you made was responded to but not banned since the player was not cheating
The ticket before that was responded to within 8 minutes of you sending it in

Please be patient, sometimes us admins have a lot of tickets to deal with and it might take a little before we get to your ticket.

teal jackal
#

so you're telling me these guys spray from 300 metres legit and 100% headshot rate bolty is legit?

torpid magnet
#

!report

marble mantleBOT
#

Hey, @torpid magnet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

torpid magnet
#

how do I see

#

the reply

#

of my ticket

meager schooner
#

i need to DM an admin asap please

#

regarding network attacks

hollow compass
#

@meager schooner it its urgent contact me and I can pass it along, if it can wait an admin will most likely reach out

meager schooner
#

it can wait, not an immediate threat

hollow compass
#

@torpid magnet you can do /ticket view (id) so whatever number it was

torpid magnet
#

i cant

#

it says

#

you dont have

#

permission

sleek vessel
#

Me and my team mate have both been banned for playing with a ban evader, we have both bought vip and really wanted to play on this server. we have no knowledge of any of the rest of our team evading any bans and we highly doubt that they would do such a thing. What do i do?

loud roost
#

!report

marble mantleBOT
#

Hey, @loud roost

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

brisk bluff
#

?appeal @rare sphinx

marble mantleBOT
#

Hey, @rare sphinx

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

karmic stump
#

Hello I renewed VIP for eu long today, is it possible to transfer to NA?

rotund salmon
#

Dm @balmy cypress

flat tundra
#

im stuck in queue at next player for the last 30 mins

#

checked battlemetrics and people keep leaving and joining

neat pumice
neat pumice
river valley
karmic stump
#

had it since 2019 but sure : )

river valley
#

kekw it doesnt really matter does it just a cool pfp

haughty harbor
#

next time

modest eagle
#

Need help regarding VIP

tawny dirge
#

<@&274971100184576010> please look ticket !!

modest eagle
#

I was gifted VIP yet it ended today for some reason. The VIP was purchased to me last wipe for 1st of April this force wipe, I got my VIP on force wipe and everything was fine until my VIP was removed today even though the VIP started on April 1st and now I need to wait queue ;-;

river valley
haughty harbor
#

all g

haughty harbor
modest eagle
#

Aight

#

Hopefully he responds soon as my game crashed during a roam and I didn't expect my VIP to be suddenly gone

lucid wren
#

weirdo trying to sell cheats

terse sage
#

may i speak to an admin or mod

near halo
near halo
terse sage
#

its about a rulebreaker, can you dm?

near halo
real wolf
#

It's been dealt with now snowy and @lucid wren !

near halo
#

BIG and IMGAY clan teaming on eu 10x

near halo
lucid wren
#

thank you

torpid otter
#

is there a admin online ? ??

near halo
#

hey uhm i am on this discord do i need to do something to get the kit?

slate sleet
#

!auth @near halo

marble mantleBOT
#

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

torpid tapir
#

Can i be unbanned today? an appeal would probably takethe same amount of time as just waiting out my ban (3 days) but im really tryna play this weekend

rotund salmon
#

Sometimes ban appeals take 1 day

torpid tapir
#

I got banned for cycling members, but i wasnt aware that they invited more people while i was off

rotund salmon
torpid tapir
#

alr

#

is there a link to fill out an appeal?

rotund salmon
marble mantleBOT
#

Hey, @torpid tapir

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

torpid tapir
#

aye thanks

rotund salmon
#

Happy to help ThumbsUporia

torpid tapir
#

😄

reef frost
#

i need to speak to a admin

#

hello

rotund salmon
#

Hey not an admin but is there any way I could help?

subtle cipher
#

iflycars can i talk to you

reef frost
#

rustoria have been taking payments out of my account with out my knowledge

marble mantleBOT
#

Hey, @reef frost

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

rotund salmon
stable crescent
#

Is there an admin or mod on right now?

tough bane
median whale
#

i need to talk to a admin i would like report a cheater

marble mantleBOT
#

Hey, @median whale

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

rotund salmon
#

This is the best way to report cheaters.

median whale
#

could i just send you the proof i am not on rust atm

icy ruin
#

may I speak to an admin plz, my teammate got vpn banned again, he bought vip and cant join in the server, he is very frustrated, plz help

marble mantleBOT
#

Hey, @icy ruin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

icy ruin
#

he already appeal the ban, havent got replied so far

#

its been like 4 hours or more

rotund salmon
#

I understand your frustration but Ban appeals take a bit of time please be patient.

versed elbow
rotund salmon
#

Usually 1-3 days

icy ruin
#

ok ty

near halo
#

why is my ping to US Long so shit, when im NA

#

its only on rustoria

#

<@&274971100184576010> @sharp girder I just bought the bunny hat from the store and I cant craft it on ur server, us medium, it works on everyother server tho. PLEASE FIX THIS

jaunty yoke
#

i bought vip for my friend but he also bought it can i get a refund or give it to someone else?

marble mantleBOT
#

Hey, @jaunty yoke

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

chilly hound
#

where to report a racist base

zealous kettle
marble mantleBOT
#

Hey, @chilly hound

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

fervent pendant
#

hello

#

i recently linked my account and i cant open shop

upbeat yew
#

Banned for nothing, what to do in this situation? Admins do not respond, I sent an appeal in it all indicated, our base is still alive, we need to return to the server.

marble mantleBOT
#

Hey, @upbeat yew

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

rotund salmon
#

Please be patient. Appeals take 1-3 days.

near halo
#

<@&274971100184576010> @sharp girder I just bought the bunny hat from the store and I cant craft it on ur server, us medium, it works on everyother server tho. PLEASE FIX THIS

near halo
#

alright thank ypu

#

kinda dumb problem but i cant refund it s0o i decided to infrom yall

upbeat yew
#

So they banned my entire team, we played so much and extracted resources, while considering the appeal, we will be raided.

chrome sentinel
#

<@&274971100184576010> @plain jackal im stuck in outpost between hobo barrel and recycler, im blocked in by 5+ people aswell, could u get me out or sm?

#

i got pushed in while recycling

fervent pendant
#

i recently linked my account and i cant open shop

near halo
#

-ticket

#

hello can an admin contact me please?

neat pumice
lucid wren
#

If I have a false game ban that will be removed will the 180 day rule effect me?

neat pumice
near halo
#

getting greifed at outpost

near halo
#

lost out mini and being blocked in at recycler we cant do anything

chrome sentinel
#

im with krozyn and i got pushed into a glitch spot and cannot get out

neat pumice
near halo
#

i did like 5 mins ago

neat pumice
lucid wren
fervent pendant
lapis tusk
#

@neat pumice i sent in my ban appeal (i used a vpn bc the server wasnt showing up for some unknown reason and got banned for "hacking") i got the ok from spoofy to use the vpn but i still havnt been unbanned (i sent the appeal in onthursday/friday)

neat pumice
neat pumice
lucid wren
#

Ok

#

Cause after the ban is removed imma be gaming hard

#

Lol

neat pumice
lapis tundra
#

i did /ticket ingame no answer. i got some clips of bug abuser

cedar fractal
#

what happend to rustoria 10x?

frank flame
#

cheater in eu med

marble mantleBOT
#

Hey, @frank flame

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

frank flame
#

76561199072196172

obsidian eagle
#

rustoria 10x is down

#

<@&274971100184576010>

misty scroll
lapis tundra
#

@misty scroll can i sned u clips in pms

cold warren
#

people are raiding on 10x US no bps and people cant even join so they cant defend

lapis tundra
#

or do i need to load back in to use /ticket?

finite heath
#

yeah

#

theres some people on 10x that are able to play normally

fervent pendant
neat pumice
short oracle
#

i bought vip but my names not yellow any fix? So im not sure if i have it or not

cold warren
#

@misty scroll are they gonna be rolled back?

#

because people are getting raided when they cant join

keen citrus
#

cheater on eu long 76561198100622476

marble mantleBOT
#

Hey, @keen citrus

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

limpid saddle
#

10x us I down

#

Is

steady basalt
#

Hey I got banned for playing with a hacker and I didn't know he was hacking I only have like 30 hours on the game and I didn't know what was going on

neat pumice
steady basalt
#

is there any way I can get unbanned

neat pumice
marble mantleBOT
#

Hey, @steady basalt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

steady basalt
#

thanks

neat pumice
obsidian eagle
#

how long till 10x up

#

<@&274971100184576010>

hollow compass
#

Hey, we do not know as it is getting hit with a ddos attack. Check #announcements for status and updates

wraith brook
#

having problems with vip for vanilla U.S Medium, bought it but i'm in queue anyway

hollow compass
#

How long has it been @wraith brook

soft geyser
#

10x us is down

wraith brook
#

i got vip on force wipe, and was able to play earlier @hollow compass

hollow compass
#

@wraith brook Go ahead and dm @balmy cypress

soft geyser
#

any 1 no how long till 10x us is up?

hollow compass
soft geyser
#

ok thx:)

near halo
#

or is there another link for responses

hollow compass
#

@near halo it should show up when you go back to the website

near halo
#

ok so if it lets me submit another appeal when i go to the website that means it aint been responded too?

#

cuz its been 3 days

fervent pendant
icy ruin
#

can any admin just take a quick look plz my teammate got vpn banned, he has been waiting for a long time his id is 76561198985689272

#

just a few minute would do plz

#

I am pretty such he is vpn banned cause he was banned like this before

neat pumice
neat pumice
icy ruin
#

nope still havent got replied

limpid saddle
#

how long until the 10x is back up

hollow compass
limpid saddle
neat pumice
soft geyser
#

any idea on how long until us 10x is up?

near halo
soft geyser
#

ok was it a bad ddod

#

ddos

near halo
#

I don’t really know too much about it, but I assume it is

tender oasis
#

Does vip auto renew on here?

near halo
#

No it doesn’t

dapper ledge
#

can i appeal a ban?

#

@here

near halo
marble mantleBOT
#

Hey, @dapper ledge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
dapper ledge
#

says im not banned even tho i cant join the server

#

!appeal

marble mantleBOT
#

Hey, @dapper ledge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

dapper ledge
#

@here

near halo
marble mantleBOT
#

Hey, @dapper ledge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

sorry my acocunt is getting hacked

#

my 2af is getting messed

swift smelt
#

I want to report @cobalt valley, He has joined my server and he was extremely toxic. To have a chat mod being that toxic really says something about your own servers. Can dm proof

daring sun
#

Is the us 10x up?

cold warren
#

i cant see the us 10x but my teammates can...

marble mantleBOT
#

Hey, @swift smelt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

balmy wadi
#

i dont see 10x buy my teammate can

#

what is going on

cold warren
#

@balmy wadi Try and connect through console

#

im loading in i think

near halo
#

Is your rust client updated?

cold warren
#

Press F1 and type connect 74.91.124.112:28015

cold warren
cold warren
#

@balmy wadi Which region are you from jw

#

yeah me too

#

maybe its like a eu thing or something

near halo
cold warren
#

i mean

#

i was supporting him

#

lmfao

obsidian eagle
#

ban appeal

#

how do i

honest plaza
#

/ticket\

#

/ticket

marble mantleBOT
#

Hey, @honest plaza

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

rotund salmon
marble mantleBOT
#

Hey, @obsidian eagle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

#

Hey, @waxen kelp

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

tired wasp
#

is the rustoria 10x server getting ddosd?

obsidian eagle
#

!appeal

marble mantleBOT
#

Hey, @obsidian eagle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

radiant otter
#

!appeal

marble mantleBOT
#

Hey, @radiant otter

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

somber steppe
#

all servers are fucked

hazy vortex
#

got deeped because of lag, please roll back eu main

#

4500 ping

somber steppe
#

ye same with medium

near halo
#

I bought VIP on the 17th and its gone?

neat pumice
marble mantleBOT
#

Hey, @near halo

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

neat lantern
#

rustoria mods

marble mantleBOT
#

Hey, @radiant otter

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

torpid tapir
#

praying that my appeal gets accepted

rotund salmon
#

Good luck

near halo
#

@hollow compass

wispy dirge
near halo
#

i luv u toma

wispy dirge
near halo
#

<@&274971100184576010> @sharp girder I just bought the bunny hat from the store and I cant craft it on ur server, us medium, it works on everyother server tho. PLEASE FIX THIS

rotund salmon
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I've let the admins know

hollow compass
acoustic portal
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Any admins? we are having a problem on the us main server

hollow compass
near halo
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@hollow compass Ive done that a million times, its just the server

narrow elm
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I got banned for exceeding group limit but there was only two people on and three on the team and we were ab to clear tc

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<@&274971100184576010> I got banned for exceeding group limit but there was only two people on and three on the team and we were ab to clear tc

old smelt
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Hey any admins that can help. Just got banned logging into rustoria.co small

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<@&274971100184576010>

marble mantleBOT
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Hey, @narrow elm

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.