#support
1 messages · Page 1389 of 1
thx for the link. and no
ah okay strange well goodluck appealing
<@&274971100184576010>
fix your fucking servers
they keep kicking people out randomly for no reason
whats up?
I submitted a ban appeal for any admin able to look at it rn
hey is anyone able to assist me? submitted and appeal after loading in this morning for being banned for hacking.
spoke to hoppel and he said it looks sus that im on a 2 day old battlemetrics account when the account has 2k hours logged
my main was hacked at 4.5k hrs and I didnt want players sus that a fresh acc with less than 100hrs was killing them.
i didnt think a fresh account warranted an instant ban for "hacking"?
@echo venture @mellow tundra @unreal silo
when will new VIP slots for EU Long be available?
had VIP and everything. submitted an appeal but this is crazy. first time ive been banned on anything
Hello, you need to wait for your appeal to be responded to.
i was messaging hoppel and he said im never getting unbanned
Welp looks like you dont need to wait for your appeal then
I cant check ban appeals, but just wait for a response. An admin will review it when they are around 
sounds good m8, thx
is there a way to update my appeal?
someone i s using hacks
because according to hoppel the grounds for my ban were: a 2 day old battlemetrics account with idled hours on the account.
i didnt think that was considered hacking?
@rich heath Sorry, no clue who you are 😦 Can you post your Steam 64 ID please?
i just lagged out of mini again
ffs
thats 2 minis now
i dont have scrap for this on force
@spare widget is there a way to update my appeal?
help
Hey, I would love to help, whats going on?
i cant hear
in rustoria
the training
but i can hear footsteps
and people talking
but not gunshots and sounds you get when shooting at someone
u know anything that can fix that
Have you tried to restart your game?
yeah
alot of times
its just on the training server though
bc i go on other servers and i can hear good
TM9H
i need help with a subscription issue
What’s the issue?
I accidentally purchased VIP on the wrong server and i cannot get it refunded or fixed. i put two tickets in but no response.
Hey, @waxen sapphire
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Give Luke a message he can help you with this 🙂
thank you
No problem man
Hello looking to get unbanned I kicked my clanmate from team and invited someone else then got banned when they got tc
?banappeal
Hey, @weary jasper
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
afk clan in the rustoria 10x eu are prefire doubling 250m doubling on accounts with 3000 hrs what looks legit but there not there 100 precent cheating and you should spectate them
/ticket
Hey, @storm agate
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
stfu ur sever is shite
there is no area to put steam ids
cussing at a chat mod wont do nothing
It should come up underneath where it says "This is a gift"
sorry zach
Try checking and unchecking that box
u cunt
guys can buy vip for 1-2 days?
no, most of them are for a month (30 days)
@lament forge Working fine for me
Try refreshing the site and try again
well i told you what to do so, if you dont need heelp go to #general
i did it but there still hacking anf buying fucking boosted steam accounts idgaf about ur main chat just let me pvp like holy shit
,mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm,mmm,m
sair howdy
i already told you what to do , warning again move to #general if you arent gonna listen and continue to staff dis
SHEESH🥶
rip
i will go general master slave master
r
Hi, so on na main theres a group in i11 next to launch who have atleast 1 esper we have hid random staches next to their bases and they go to them empty them out and hide them.
Hey, @zinc moat
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
when do i know that my ban apeal has been looked at
if you discord is linked then you will get a dm saying its been replied to
if not then just log back into the website, go to the appeal and if its responded to you should see the answer
if you see them esping your stashes try to get some evidence, it would help alot but make a /ticket in game
yea i will
i didnt get it because we couldnt be asked to wait
but we put 2 staches next to their base after suspecting that they might be and they found them within 30mins
alrights sounds good make a ticket with there name in it and if you can get evidence it could help, have a nice day
🙂
hey when do vips restock?
when will a special restock happen
well they usually happen around force
so you will most likely have to keep refreshing page for vip to open up
not really
just keep looking at the page
peoples VIP expire so its just luck of the draw
Can I speak with an admin that knows what they are doing, instead of banning people with no evidence
Bans do not happen without reason, if you think your ban was incorrect, you can visit https://bans.rustoria.co/
?vipissue
Hey, @copper scroll
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Thanks mate
?vipissue
Hey, @sterile loom
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Any update on the server ping? I'm trying to play US long on 300ms+ when normally I'm at 180ish. Any reason for this? and, when can we expect it to go back to normal?
"YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED." this is crazy. main steam account got hacked so playing on a fresh account first seen several days ago on battlemetrics is deemed as "hacking" by hoppel as the account is "suspicious". <@&274971100184576010> any way to re-appeal?
Is that what the Rust menu tells you or is that in game?
Both
How long has it been like this
if your main account is banned then you are meant to be banned, making a new account is ban evasion and your pretty much admitting to it
It was fine yesterday, but its been shit since i got up 2-3 hours ago
sorry it got denied but its final
Ok, it might be a spike within our network provider as they have been doing some work on the machines. I will let the team know
Cheers, and thanks for the quick response.
my main account is not banned.
it got compromised and i lost all access to it
i got a new account, came onto the server and got banned for "hacking" as my account looked "suspicious"
ahhh, my bad then but sadly if you got banned and your appeal got denied then its final
but how is loading into the server with a new account classified as "hacking"
according to hoppel
so being first seen on battlemetrics 2 days ago is substantial evidence?
the decision is final, youll remain banned
like i said my main was compromised
^
<@&274971100184576010> Cheater on the 5x Zeus i have proof
oh fck my nvidia was off
/ticket @jovial sundial
Hey, @jovial sundial
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @sly marlin
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
just tried to login to one of your servers and was apparently banned for being in a group more than 3? only been running with two other guys the entire time ive been on the server (which has only been the past two days) what determines that kind of ban?
this was in trio 5x NA
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
ok thank you, what is the turn around time typically?
Takes 1-3 days
wow, what determines the ban? did someone have to submit something manually saying they thought I was more than 3? or is it somehow software based? either way sucks I have to wait 1-3 days lol
Usually happens if your teammate(s) teamed OR You/Your teammate(s) have a code lock with 3+ people on it
Not sure though, I'm a vanilla mod.
going off based on past messages on here.
ahh I bet I know what happened. it was me, and then these two brothers. today only one of the brothers was online so he kicked his bro and we invited a rando to join us. but since we were using the same base then 4 people had access to one keypad. but it was only ever 3 of us playing together at once. Is that still not allowed?
interesting, well thanks for the info. would have appreciated some kind of warning where we could give an explanation before kicking us off the whole server for 3 days
ive already submitted an appeal so we will see
what exactly is being banned for hacking
like is it a spectated ban or is it sus shit
Either, or both. Admins review evidence and don't disclose their methods, or what evidence they have of someone when they get banned 🙂
ahh okok
prolly the evidence side then ig
I stopped playing for about a month and a half and i came back and i was banned
yoo @balmy cypress I'm tryna mesg you but I couldn't
Adelice86#3330 is trying to scam people with fake giveaways. He messaged me saying I won and then blocked me when I didn't reply. I can screenshot the message if needed
no one cares
only dumb people
ohy shut up you dogs
Hey! Thanks for reporting this, we have our admins on it now!
Luke is a busy man, he will respond when hes free.
If you do not need support please head to #general
@echo venture can I buy vip with skins? I’ll pay more
yo could i speak to an admin real quick
Not an admin but is there anyway I could help?
sadly no, its about a potential cheater
Please use the ticket command in game
thank you for asking
no i wanted to ask if an admin could potentially spectate them
That's what they do if you make a ticket about a cheater
/Ticket add
And then F7 report them

@nova tiger Sorry but you cant buy VIP with skins the only way to get VIP is through the website.
@neat pumice Alright heres the real question
if I get false banned twice, can i still get unbanned?
or am i "sussy"
/ticket
Hey, @sage junco
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Feel free to appeal your ban here - https://bans.rustoria.co
I honestly don't know your situation, so that is your best bet.
I already made one, Im just waiting. trying to be patient
Am i allowed to play on your servers with a alt, even though i have a gamebanned account from 190 days ago? Or is there a chance for me to appeal on this server to play, or is it the police e to not let anyone with a gamebanned account play? I'm asking for permission to play, if i am turned down i wont play on your server to cause you more work.
if it becomes apparent to an admin that you've got multiple bans, that will most likely be taken into account, but it is simply a matter of appealing, if it's denied, that's it, case closed.
Rustoria only disallows game banned accounts under 180 days.
So i can appeal because mine is over 180 days? or is it allowed to play with permission without appealing, i have one gamebann
what do you mean specifically "multiple bans". Like server bans or a game ban
^
Are you currently banned or are you making sure you will not get banned for having a gamebanned alt?
im making sure i have permission to play on my alt, i have not joined yet
Please send me your current account as well as your alt account in DMs and I will look into it
thank you, one second
i need a favor
can you spectate sexual clan on rustoria 10x no bps, sexual clan is a 5 man teaming with random geared kids
my clipping software was off
😦
Hey, @fading pebble
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @gaunt spindle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
I sure hope y'all ban hackers.
We sure do!
rustoria doesn't discriminate wether your a hacker or not your welcome to their servers
If you have used /ticket the admins will take care of it, please also make sure to report via F7, this can help a ton as well!
🙏
So Rustoria allows hackers or not.
Did you need support?
man ok but why can I not post funny gifs?
I submitted multiple tickets. Nothing has been done. Kinda upset but I suppose nothing can be done.
This is your last warning, do not troll in support.
How old is your earliest report on this player?
First report was yesterday on wipe day.
I understand that it is frustrating to have your reports go unanswered, please be rest assured that all reports are looked into, you may not hear back right away, and it may take a little bit... but all reports are looked into.
Please make sure that you also report hackers and cheaters via the F7 menu in game.
uh
so i was playing on a 5x
and some guy said to tp for loot
so i kicked my friend
and tped to him
then it banned us
Feel free to appeal at - https://bans.rustoria.co/
It says we are not banned
Wait 5-10 minutes and then try again.
we have a cheater on our hands
he can't die litteraly and see through objects
my friend did 20 headshots with L9 will he never heals
Hey, @turbid locust
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
!donate @slow nymph
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
/ticket
Hey, @carmine silo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
!donate
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
@verbal jackal I have a question
Not park, but maybe i can help?
Hey, @silk berry
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
I have a in game question. includes a possible cheater and game
/ticket
Hey, @icy narwhal
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
cheers m8
getting door camped by cheaters have proof if anyone can helpo
/ticket
Hey, @raw lily
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Sorry, I was genuinely trying to create a ticket as well, not trying respond to your question
o srry thought u were telling me to make one
Have you made the ticket in game? From what I understand, mods on this server are fairly quick at responding
All you can do is make a ticket and wait for an admin response
if an admin could join vc i could show him proof of the guy cheating so he could get banned rn
I've been stuck at 5 players in queue for 3 hours now. Is there anything I can do to not wait it again?
I'm not sure if its a bug, but the "players behind you" is still updating, so it doesn't seem stuck. I just find it hard to believe that in 3 hours, not 1 person has left
Nevermind, VIP is available now
I'll just purchase that
Unfortunately all you can do is wait for a ticket response
@near halo an admin replied and said he spectated him and didnt see him cheating while they were all 3 showing off their flyhacks outside of our abse
base*
3 ppl hovering in mid air
remove a ban
Hey, @slow swallow
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
https://bans.rustoria.co @worldly jetty
!donate
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
/ticket
Hey, @summer geyser
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
I can't even run that command in game...
I'm fucking banned...
What a great system that is,
@summer geyser https://bans.rustoria.co/
Sorry for the delayed reply, but it seems you have your answer
<@&274971100184576010> pleasew join i need help
What do you need help with?
Whatcha need?
on rustoria 10x there is a group called TCC their is 4 of them and they are suspicious we have been tripled by them constantly. Constantly prefired and there spray is almost near perfect. Mainly just prefiring though. Can you please watch them and see if they are cheating
!report
Hey, @obsidian eagle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
ok i did it thanks
!ticket
Hey, @chilly sparrow
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Hey, @soft saddle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Hey, @lucid mountain
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
need admin to kick me out of the game its not letting me join
<@&274971100184576010>
How often does the easter egg hunt on EU Main occur?
says disconnected eac authentication time out last time this happened i needed to be kicked from an admins end
Relaunch the game.
that doesnt work and i already had this problem before
^
What server are you on?
Main
main
Hey i bought VIP and im almost certain i bought it for main but i dont have vip and it shows that i made the payment what do i do?
i had vip when i bought it does that effect it?
Hey, @tulip pebble
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
You can check what sever you bought it on if you log onto the Rustoria page
Then do what the msg above says
ok
Need support for rustoria us long
How can we help you?
I have removed the post stating which server this was for, we appreciate you using /ticket and using F7.
Please don't share server names or player names, they may toggle cheats if they think they have been foundout.
is there an admin on EU 10x
/ticket
Hey, @subtle veldt
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
@near halo
<@&274971100184576010> i ticketed and reported and i caught these guys speed hacking esp and aimboting
PURGE clan you guys need to do something
you need to wait for someone to look at your ticket
please dont call out names or clans, as they can toggle there cheats and make it harder for admins
like i said you have to wait
upload your proof on website like YouTube or streamable and put the link in the ticket
bunch of people spamming hard in US Medium
We will keep an eye on it 🙂
thank you partner
@subtle veldt ?ticket
Hey, @wispy dirge
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
hey can i talk to moderator or admin
Whats up?>
i went to buy VIP for my friend and forgot to put "give as gift" what do i do
because i already have it and it charged 2 times
/ticket
Hey, @ocean compass
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
this is a reply i got on a ticket
but i was literally banned for playing for a ban evader awhile back so
can someone explain
For this an <@&274971100184576010> will need to reach out @finite heath
?ticket
Hey, @ocean compass
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
im not banned anymore i just got this after i reported people for playing with one
i went to buy vip for a friend and forgot to click "give as gift" and im assuming it purchased for myself, i just bought vip for myself right before this so did it charge me twice for one account?
i need some help figuring this out
?vipissues
Hey, @crimson gorge
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Depends on the situation really
alright
Luke didn't respond to me, I can get into the server fine so im not having any issues with MY VIP
I just want to know why they charged twice for one account
Reach out to Luke, and wait for him to reply, he is a very busy man.
He will reply when he is online.
<@&274971100184576010>
@low valley
kwaii
i am in need of help but unsure if anyone knows but worth a try to see /// when ever i try to join a rust server my pc just crashes on asset warmup my mouse move super slow my discord will also crash anyone know anything about this ?
i was perfectly fine on thursday
Hello, did you already check for all updates on drivers and graphics? Did you clean your computer off dust?
Kawaii
yes all updates done graphics and windows updates i thought that would fix but nope and i clean pc regularly
do you get a blue screen or sth or does it just stop running all stuff?
just stops
hm can you hop into voice quick... we do not need to write that all.
Can admins up the pop on us medium?
?vipissue
Hey, @near halo
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Server population will automatically adjust.
my 5x5 base is going to decay if my que skip doesn't start working
Does that mean it goes up when theres a queue?
yeah some of the server increase their sice
If you take a look at @lusty basin it has currently 275 players but it goes up to 500
Ok
How do I make a ticket?
?ticket
Hey, @floral rose
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
someone just sent me a cards message on vanilla us main
i was wondering how to do this
I mean in discord
we do not have that option anymore
I need to appeal an advertisement ban that I got 2 years ago
That is something completely different.
?banappeal @floral rose
Hey, @floral rose
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Idk, I was told to make a ticket from the discord
oh were you not talking to me nuclear
Hey I appreciate it guys thank you!
@mystic summit If you mean [CARDS] in yellow, then they are sitting at the card table in outpost.
noh
bruh
Damn that’s professional asf
Rustoria is probably the most well put together server I’ve ever seen Ngl
man is mad
Beep bop
Hello, i want to report a player in the rustoria server 3x US No Bps ''.noire PROJECT'' of the clan ''NYPD''. I got triple headshoted by him at 140m. My head was half peeking and he tripled headshoted me with an MP5 FULL SPRAYED and he didnt miss nothing, then we asked him how many hours he got and he said he has 500 hours, clearly scripters, his teammate was hitting everything with AK and so far and killed my friend. Please help they are so anoying and ruin my experience in the server.
I got proof if you want i can share screen because the clip is so heavy (160mgb)
when will my ban appeal be looked at its been 2 days
!vipissues @chrome shard
Hey, @chrome shard
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
you guys ban for mic spamming n word?
How do I use this channel?
us long
@opaque anchor please file a /ticket if you haven't
No
roger
To not experience any further situations like that go ahead and mute your ingame voices
I have made a ban appeal but I don't think the allotted character limit provides adequate space to explain my situation, is there a way I can have a more extensive space to speak, or have a conversation about the appeal?
Create a file like „word“ and take a screenshot
us main just crashed bro fuck
us main down?
man i was in poker
US Medium <@&274971100184576010> I cant craft my bunny hat bruh i just bought it from the shop and it works on other servers just notm this one
I need help for buy vip
us main down
make that word file man
SHIT ASS US MAIN IS DOWN AGAIN
IM ABOUT TO SET UP A BIND THAT SAYS "SERVER DOWN AGAIN US MAIN" CAUSE OF HOW MUCH IT FUCKING HAPPENS
GREEDY SHITS FIX YOUR SERVERS ALREADY
YALL GET HELLA MONEY BUT DO NOTHING TO IMPROVE
Staff got already informed. Please stay patient while the server is coming back up.
sometimes the game engine itself crashes (Unity)
@gleaming perch that would be the owner of the servers. mans is greedy
they cant do anything about that
NAH BRO IVE BEEN ON VERY MANY OTHER SERVERS NO OTHER IS AS UNSTABLE AS THIS ONE
also none have 500 players with 100 in queue
We lost 4 boxes of stones. on a backup server
we died in train cause roll back and lost 1k scrap and our gear sets
so bull shit
can you get reimbursed for things lost during rollbacks on US main? It rolled back to when we were flying our gyro and it just got deleted
rustoria is fucking trash
i don’t get why rustoria has to be so fucking shit
that was basically all we had to our name and the past hour and a half gone
and admins don’t care
@torn sky Thank you for getting back to me. I had already submitted my appeal when I asked that question. Is there a way for me to add additional information at this point or no?
!donate
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
Items are never reimbursed regardless of the circumstances. The admins never interfere with gameplay on a server, to keep it fair for all parties. If one person is reimbursed for something, suddenly there is a precedent to reimburse everyone for everything. We understand that rollbacks are frustrating, I'm a player on Rustoria's vanilla servers too, and I've had that sort of thing happen to me many a time, but that's just how it is. It's not that the admins don't care, it's just procedure, appreciate your understanding 🙂
Unfortunately not after submitting your appeal. If an admin gets back to you you can add more otherwise not
how do i know if my ban appeal has been looked at
Check the website again: https://bans.rustoria.co
/ticket
hacker on us long ticket 407 palyer usermane "crown
Hey, @ruby mirage
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket @ruby mirage
Hey, @ruby mirage
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
!mapfiles
Hey, @rotund salmon
If you are received the Disconenction message World File Mismatch error
then follow this step:
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
I believe that should fix it
thx
so what are you guys doing to improve these eu serves?
bc last few wipes have been fking cancer
These sort of upgrades happen relatively frequently. But it's not the quality of the racks that is in question really, all the servers run on the best the hosts can provide, it's the popularity of the servers which attract network attacks. Even with the best DDOS protection available, attacks cause hiccoughs sadly.
Hey, @graceful tundra
I personally haven’t had any issues playing our Eu servers the last 2 weeks. What are you exactly referring to?
why cant i craft 100 rustige eggs in us 10x
Extreme lag / server going down it’s not just me everyone on main is experiencing extreme lag and servers going down ever few hours. It’s fine for a few hours but then out of nowhere the sever goes down. It has screwed our team over quite a bit
All scam bots have been banned. Thank you
this is a scam isnt it
yes
thought so
oh aha
where do i check my appeal
any admins/staff online? i'd like to pm if possible
Here
Admins are looking into it
yeah i got the same thing, did anyone try to claim the codes?
Dont, its a scam. Usually it will trade away your inventory
Windows9
could u help with a ban?
We figured it out, thank you though!
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Hey @near halo a clip of what?
him doubling me when i moved from where i was and just looking at me through the wall
You can upload such a clip to YouTube or streamable and attach it to a /ticket ingame
I was banned for sitting in outpost shooting people but I was banned for hacking supposedly and was wondering if I could get unbanned it was about a year ago
!appeal
Hey, @cobalt sleet
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
more slots for vip eu long?
cheater on alt account on rustoria eu long
Hey, @nova tiger
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
!vipstock
Hey, @vital palm
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php
Do you have any further questions about this? Please ask in #support and we will be able to assist you!
Do you have it linked to another steam account by any chance?
Or another discord linked to your current steam
No
Definetly not
I have 1 other discord account but it is in no way connected to my steam
is monday a business day as it is easter?
Are you able to make an unlink request regarding your discord on our website ?
and are ban appeals looked at over the weekend? I just got VIP and really wanted to play rust this weekend
Wdym, i joined the rustoria server for the first time yesterday and went to link my diacord today but it did not work, its not linked
** Is Easter Monday a Public Holiday? Easter Monday is not a public holiday. Businesses have normal opening hours. Egg rolling is a popular activity on Easter Monday.**
hahaha
Are you able to open the website where you link your social medias?
Yes, i have it open
send me a screenshot of it pls
2 sec
Tyt
any admin on i can talk to in chat ?
Regarding ?
my friends and i got banned for cycling members , we werent aware this was bannable
After connecting to our modded servers you have to agree our rules before you’re able to play.
Nevertheless you and your friends will have to create a banappeal
!banappeal @buoyant dawn
Hey, @buoyant dawn
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
1 appeal for the whole team is fine or we have to make one for each of us
Each
k

!banappeal
Hey, @smoky hedge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
its not even me 😐
Who is it then?
If it is a teammate or friend pls provide him the link I send you above so he/she can make an appeal
Anyone know why my game would be lagging when I open inventory? Just started happening this wipe
Have you recently brought a new monitor by any chance ?
Indeed
i did, they arent really.. umm, good at english lets say, its ok.
Hello i received this message im just wondering if it is legit
Your PC would just be demanding more from your system, you will have to get used to it , unless its a massive drop off?
From maybe 80 to 60 or something like that
Pretty annoying, I feel I should have enough power for it, ryzen 1700, gtx 1080, 32gb ram
I may just have to bump down a few graphics settings and see if that helps
Your specs are perfectly fine, how about v-sync maybe , have you turned that off?
I should have it off, I have gsync on but I don’t imagine that would affect it
Not at all , I play with g-sync on and v-sync off , it does not affect it.
I don’t recall it happening when I was messing around on a build server before wipe so maybe it’s just the server load slowing me down some.
However you may just want to turn down a couple settings as well , some may be unnecessary.
I’ll just play with it. Haven’t adjusted my graphics settings in a long time so it may just be time to recalibrate
I do have to say however , your CPU does seem to be bottle-necking your GPU, maybe that's why ?
Unless you have your CPU mistaken for another ?
Nah, I’ve been thinking about upgrading it but if I did I would want to get a new mobo and I don’t have enough free time to want to hassle with basically rebuilding right now
Ok , that sounds all good then , I hope I was able to slightly help your issue , have a good day.
Thanks brother. Good to know it should be a simple fix.
is this scam?
Yeah it is a scam, we have banned them.
ty
I just saw a video of some fat nerd hitting rustoria eu long
!vipstock
Hey, @vital palm
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php
Do you have any further questions about this? Please ask in #support and we will be able to assist you!
Hey, @slow maple
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Can i use vpn on us long?
You can use a VPN on any of our servers.
Some mod once said that you can use vpn but you may get false banned and have to appeal
You can run into some issues when using a VPN, but you should be fine
If you do get banned, make an appeal and we'll resolve it as quickly as possible
I got kicked when trying to tech tree and got a strange error
now when I try to log back it kicks me back out
wtf is this
??????
Hi admins, I purchased vip but it’s not working on my account, what do I do?
can i depose ticket ?
US Long extremely laggy right now. Lag started heavy for 5mins, then server crashed and restarted, post restart server still extremely laggy
!banappeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Contact @balmy cypress
How?
We are aware of it.
Dm him
Try restarting your Rust.
how do i get support for a vip payment?
Contact @balmy cypress regarding VIP issues.
ok thankyou
Happy to help
do i pm him?
Yes
what is wrong with all the rustoria servers
We've been killed by server restart on US Long about 5 times today
we keep going under and the dwellers respawn when it restarts
unplayable server rn
can i speak to admin?
Does the vanilla servers have the option to join back before 5 min after crashing?
had this problem since they added the trains first time its happned on these servers
lul i found the guy booting off the server last night
had it on another server and the owner gave me a different ip to connect to and i was able to join. and thats all i know about it
Why was I thrown out of the queue when I was next, I waited for a queue of 14 people for 6 hours, and I get disconnected, I'm sure that everything is fine with the PC and the internet.
The vanilla servers have no specific queue mechanics outside of queue skip for VIP. Apologies for the inconvenience!
A reinstall seems to be fixing a lot of these issues for players, might be worth a try if this is happening to you with an irritating frequency. 🙂
This can happen sometimes, there's nothing sinister happening, promise! Sorry for the inconvenience.
I would understand if I was 1 time, but this is already 3 times, I have to get up at 5 o'clock in order to just go in, and by lunchtime I get disconnected and this is only on your servers, because of this, I have already lost half of the house, he just rot
There have been some connection issues with the servers today, what you're experiencing is likely in connection with those issues, again, my apologies that it's been a very long queue day for you!
Thanks for your support, could you answer the question? (Will there be a restart today)?
I didn't see the question, sorry about that! Which server are you playing on? 🙂
Rustoria eu long
EU Long has no scheduled restarts tonight, but it's impossible for me to say if a restart is necessary later this evening or not
All EU servers restart daily at 7am UK time.
Well, it's just that there is no other way to log into the server besides restart
Purchasing VIP will absolve you of all these queue problems, but it's entirely up to you if you think it's worth it or not 🙂
Hi, could i have some help?
same
Go on their website
link
!donate
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
Is there any way i can get a screenshot of the US Long map?
rust io website for live map @near halo
!report
Hey, @marble sand
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
trio is still down
Aware, thank you
this always happens
Be patient, they are obviously trying to resolve the issue.
StIlL DoWn
lmao
trash servers
lmao ikr
If you can't appreciate what you were given then don't play on there servers if they are so "trash"
yeah why do you care if its so bad
Will do
The /ticket didnt work
Did you do /ticket add "message"?
Then don't play. 😂
It's not like anybody knows who you are
no other trio servers
irrelevant lookin ass
I figured it out! ty @neat pumice
im about to get dedicated player role
Why cant i use the water pipe kit even though im already on the discord and steam group
that is only on cnd blood or are you on the 3x
im on the 2x trio sat wwipe
there is no trio 2x
Please make a ticket in game:
!report
Hey, @teal jackal
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
I did but nothing ever happens
There is no other alternative for reporting cheaters, how long ago did you make the ticket?
You made your ticket less than 5 minutes ago
The last ticket you made was responded to but not banned since the player was not cheating
The ticket before that was responded to within 8 minutes of you sending it in
Please be patient, sometimes us admins have a lot of tickets to deal with and it might take a little before we get to your ticket.
so you're telling me these guys spray from 300 metres legit and 100% headshot rate bolty is legit?
!report
Hey, @torpid magnet
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
@meager schooner it its urgent contact me and I can pass it along, if it can wait an admin will most likely reach out
it can wait, not an immediate threat
@torpid magnet you can do /ticket view (id) so whatever number it was
Me and my team mate have both been banned for playing with a ban evader, we have both bought vip and really wanted to play on this server. we have no knowledge of any of the rest of our team evading any bans and we highly doubt that they would do such a thing. What do i do?
!report
Hey, @loud roost
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
?appeal @rare sphinx
Hey, @rare sphinx
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
yall should add that
Hello I renewed VIP for eu long today, is it possible to transfer to NA?
Dm @balmy cypress
im stuck in queue at next player for the last 30 mins
checked battlemetrics and people keep leaving and joining
Feel free to stick it in #feedback-suggestions 🙂
This will be VIP players joining 🙂
cool pfp, you stole it from me ;-;
had it since 2019 but sure : )
kekw it doesnt really matter does it just a cool pfp
move that to general please!
next time
Need help regarding VIP
<@&274971100184576010> please look ticket !!
I was gifted VIP yet it ended today for some reason. The VIP was purchased to me last wipe for 1st of April this force wipe, I got my VIP on force wipe and everything was fine until my VIP was removed today even though the VIP started on April 1st and now I need to wait queue ;-;
sorry!
all g
your gonna have to pm @balmy cypress for that issue
Aight
Hopefully he responds soon as my game crashed during a roam and I didn't expect my VIP to be suddenly gone
weirdo trying to sell cheats
may i speak to an admin or mod
Mind sending me his discordid?
Whats up?
its about a rulebreaker, can you dm?
If someone is rulebreaking ingame do /ticket ingame to report it
It's been dealt with now snowy and @lucid wren !
BIG and IMGAY clan teaming on eu 10x
Do /ticket ingame to report this
thank you
is there a admin online ? ??
hey uhm i am on this discord do i need to do something to get the kit?
!auth @near halo
Hey, @near halo
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Can i be unbanned today? an appeal would probably takethe same amount of time as just waiting out my ban (3 days) but im really tryna play this weekend
Sometimes ban appeals take 1 day
I got banned for cycling members, but i wasnt aware that they invited more people while i was off
In that case it will probably be a quick unban 🙂
!appeal
Hey, @torpid tapir
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
aye thanks
Happy to help 
😄
Hey not an admin but is there any way I could help?
iflycars can i talk to you
rustoria have been taking payments out of my account with out my knowledge
Hey, @reef frost
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Rack is in a VC with you 
Is there an admin or mod on right now?
What do you need help with? I am not an admin. But may I can help.
i need to talk to a admin i would like report a cheater
!ticket
Hey, @median whale
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
This is the best way to report cheaters.
could i just send you the proof i am not on rust atm
may I speak to an admin plz, my teammate got vpn banned again, he bought vip and cant join in the server, he is very frustrated, plz help
Hey, @icy ruin
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
I understand your frustration but Ban appeals take a bit of time please be patient.
It can take up to 3 days for a response
Usually 1-3 days
ok ty
why is my ping to US Long so shit, when im NA
its only on rustoria
<@&274971100184576010> @sharp girder I just bought the bunny hat from the store and I cant craft it on ur server, us medium, it works on everyother server tho. PLEASE FIX THIS
i bought vip for my friend but he also bought it can i get a refund or give it to someone else?
Hey, @jaunty yoke
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
where to report a racist base
/ticket in-game
Hey, @chilly hound
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Banned for nothing, what to do in this situation? Admins do not respond, I sent an appeal in it all indicated, our base is still alive, we need to return to the server.
Hey, @upbeat yew
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Please be patient. Appeals take 1-3 days.
<@&274971100184576010> @sharp girder I just bought the bunny hat from the store and I cant craft it on ur server, us medium, it works on everyother server tho. PLEASE FIX THIS
I've let the admins know.
alright thank ypu
kinda dumb problem but i cant refund it s0o i decided to infrom yall
So they banned my entire team, we played so much and extracted resources, while considering the appeal, we will be raided.
<@&274971100184576010> @plain jackal im stuck in outpost between hobo barrel and recycler, im blocked in by 5+ people aswell, could u get me out or sm?
i got pushed in while recycling
i recently linked my account and i cant open shop
Not an admin, but can I help? 🙂
If I have a false game ban that will be removed will the 180 day rule effect me?
How recently are we talking here? 🙂
getting greifed at outpost
Is it removed?
lost out mini and being blocked in at recycler we cant do anything
im with krozyn and i got pushed into a glitch spot and cannot get out
We don't normally moderate griefing, but feel free to make a /ticket in game to bring the issue to an admin's attention 🙂
i did like 5 mins ago
Then they will most likely answer very soon 🙂
Will be Removed on April 6th
today
@neat pumice i sent in my ban appeal (i used a vpn bc the server wasnt showing up for some unknown reason and got banned for "hacking") i got the ok from spoofy to use the vpn but i still havnt been unbanned (i sent the appeal in onthursday/friday)
I've reached out to an admin about this, they will most likely want to speak to you about this in private, give it some time 🙂
Like hours ago?
Hey, the ban appeal process takes between 1-3 business days (so not weekends) so possibly going to be waiting for an answer until Monday 🙂 As long as you haven't received a response?
alrt thanks
i did /ticket ingame no answer. i got some clips of bug abuser
what happend to rustoria 10x?
cheater in eu med
Hey, @frank flame
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
76561199072196172
We are aware!
#announcements message
@misty scroll can i sned u clips in pms
people are raiding on 10x US no bps and people cant even join so they cant defend
or do i need to load back in to use /ticket?
Yes
Have you type /auth in game?
i bought vip but my names not yellow any fix? So im not sure if i have it or not
@misty scroll are they gonna be rolled back?
because people are getting raided when they cant join
cheater on eu long 76561198100622476
Hey, @keen citrus
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Hey I got banned for playing with a hacker and I didn't know he was hacking I only have like 30 hours on the game and I didn't know what was going on
Please don't call out suspected cheaters in discord! Make a ticket 🙂
is there any way I can get unbanned
!appeal
Hey, @steady basalt
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
thanks
Hey, we do not know as it is getting hit with a ddos attack. Check #announcements for status and updates
having problems with vip for vanilla U.S Medium, bought it but i'm in queue anyway
How long has it been @wraith brook
10x us is down
i got vip on force wipe, and was able to play earlier @hollow compass
@wraith brook Go ahead and dm @balmy cypress
any 1 no how long till 10x us is up?
@soft geyser We are aware that its down, check #announcements
ok thx:)
does the response to my ban appeal show up at bans.rustoria.co?
or is there another link for responses
@near halo it should show up when you go back to the website
ok so if it lets me submit another appeal when i go to the website that means it aint been responded too?
cuz its been 3 days
Yes
can any admin just take a quick look plz my teammate got vpn banned, he has been waiting for a long time his id is 76561198985689272
just a few minute would do plz
I am pretty such he is vpn banned cause he was banned like this before
What does it say?
Is this the same teammate whose ban appeal was denied the first time you asked on the 29.03?
nope still havent got replied
how long until the 10x is back up
Hey, we do not know as it is getting hit with a ddos attack. Check #announcements for status and updates
bruh yall couldve went out and created a whole new server with a whole new ip address with the time its taking
The appeal will be answered as soon as the admins get around to it, posting here isn't going to speed up the process sadly
any idea on how long until us 10x is up?
It’s being hit by a ddos attack, check #announcements for updates
I don’t really know too much about it, but I assume it is
Does vip auto renew on here?
No it doesn’t
!appeal
Hey, @dapper ledge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
If you choose subscription as a payment method it does
Hey, @dapper ledge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@here
!appeal
Hey, @dapper ledge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
I want to report @cobalt valley, He has joined my server and he was extremely toxic. To have a chat mod being that toxic really says something about your own servers. Can dm proof
Is the us 10x up?
i cant see the us 10x but my teammates can...
!ticket
Hey, @swift smelt
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Is your rust client updated?
Press F1 and type connect 74.91.124.112:28015
yes
^^^^
@balmy wadi Which region are you from jw
yeah me too
maybe its like a eu thing or something
Hey, @honest plaza
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
!appeal
Hey, @obsidian eagle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Hey, @waxen kelp
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
is the rustoria 10x server getting ddosd?
!appeal
Hey, @obsidian eagle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!appeal
Hey, @radiant otter
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
all servers are fucked
ye same with medium
I bought VIP on the 17th and its gone?
!vipissues
Hey, @near halo
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
rustoria mods
Hey, @radiant otter
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Good luck
@hollow compass
Yes?
i luv u toma
Please move to #general if you do not need support.
<@&274971100184576010> @sharp girder I just bought the bunny hat from the store and I cant craft it on ur server, us medium, it works on everyother server tho. PLEASE FIX THIS
I've let the admins know
Refresh your inventory in rust and restart your game
Any admins? we are having a problem on the us main server
Not an admin but I can try to help, Whats the issue?
@hollow compass Ive done that a million times, its just the server
I got banned for exceeding group limit but there was only two people on and three on the team and we were ab to clear tc
<@&274971100184576010> I got banned for exceeding group limit but there was only two people on and three on the team and we were ab to clear tc
Hey any admins that can help. Just got banned logging into rustoria.co small
<@&274971100184576010>
!banappeal
Hey, @narrow elm
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.