support

[mellow tundra]

Ah right, that's a phenomenal idea!

[versed elbow]

I have told you 5 times tech, we don’t need to force people to be your teammates, I also told you how to report people. If you have any other issues you need support with feel free to ask

[compact veldt]

ban appeal?

[neat pumice]

Take it to general please, unless you have a genuine support inquiry 🙂

[near halo]

!appeal

[marble mantle]

Hey, @compact veldt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[neat pumice]

If that's the case, you need to send a DM to @balmy cypress and wait for a response, we can't help you with that here 🙂

Yes, you need to wait, force wipe is a busy time for the admins, it will take some time 🙂

[fervent dragon]

@neat pumice when is vip in stock again

[near halo]

!vipstock

[marble mantle]

Hey, @fervent dragon

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[fervent dragon]

Dam

[neat pumice]

Sadly you have no choice but to wait for Luke's reply, he is the only one who can help you with your issue 🙂

[remote ledge]

someone slide kepte a one time pass queue skip because my game is at 5 fps

[mellow tundra]

No

[echo venture]

!steamid @polar elk

[marble mantle]

Hey, @polar elk

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[remote ledge]

😦

[polar elk]

76561198280639100

[peak flint]

Hello, how can i report a player? (with an admin contact, i did in F7)

[sharp ether]

do /ticket

[marble mantle]

Hey, @sharp ether

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[lofty iris]

Hi i just recently got VIP and for US Medium but im stuck in queue

[sharp ether]

Have you restarted your game?

[lofty iris]

yes and steam

[sharp ether]

Do you have a receipt?

[lofty iris]

yes

do i post here or can an admin contact me so I can send via dms since it has personal info

[sharp ether]

Create a /ticket and an admin will get to you soon

[lofty iris]

okay thanks

/ticket

[marble mantle]

Hey, @lofty iris

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[lofty iris]

how do you submit a ticket?

[zealous kettle]

Hey, if your having issues with VIP please message @balmy cypress

[near halo]

can i talk to a admin?

[echo venture]

Always! You can reach admins via /ticket in game primarily, if you need to speak to an admin about a ban appeal, you can go to https://bans.rustoria.co

[paper root]

yo i bought vip for my buddy but entered the wrong steam

[vestal knoll]

Dm Luke

[slender pelican]

i need help

im in steam group but steam wont auth/ work

[vestal knoll]

Try /auth again and give it a while and if it doesnt work try relogging

[slender pelican]

i tried

[vestal knoll]

and double check u have it connected

!auth

[slender pelican]

on the website i try to link and it also doesnt work

[marble mantle]

Hey, @vestal knoll

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[vestal knoll]

What does it say on the website

[slender pelican]

it says join

i joined it alr and left and re=tried to join

nothing works

[vestal knoll]

Are you logging in with the correct steam?

[slender pelican]

yep

[zinc moat]

Need help

[vestal knoll]

So press join

What does it say

[slender pelican]

i do

and i joined it

and it still says join after

[vestal knoll]

Go in game and do /auth and give it 10 min if it doesn't work come back

[slender pelican]

did that too jus waited

i think its a website glitch

cz the webstie say join forever

[zinc moat]

i actually got a similar problem, i joined authed but it doesnt show my name in leaderboards at all for hours now

[zealous kettle]

Have you relogged?

[zinc moat]

is that 100% necesary because there is a huge que on us main

[sweet matrix]

Leave the group and then join it by clicking join on our auth website.

[slender pelican]

did it and nothing

[zealous kettle]

Yes, unfortunately.

Would recommend just waiting, unless your stats are that important to you.

[zinc moat]

damn but will it still track my kd and stuff just so that it will show when i finally do relog

[sweet matrix]

Give it a minute and try /auth in game

[zealous kettle]

Yep

[slender pelican]

its cuz /s doesnt work thats y i care

[zinc moat]

then thats fine

was just wondering

got a little competition going on here

thx for help

[near halo]

can you guys ban this guy on trio 5x?

they are raiding us and theres like 6 of them

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

i have video proof

[zealous kettle]

Upload it to YouTube/Streamable and include it in the ticket.

[exotic tiger]

Could I refund my vip?

[zealous kettle]

That'd be a question for @balmy cypress

[near halo]

ok

[ruby mirage]

hey i bought the vip for the wrong server can you guys transfer it for me

[exotic tiger]

How do you transfer?

[ruby mirage]

i have no clue

@marble mantle

[echo venture]

@ruby mirage Please join waiting for support and I can sort this for you now.

[echo venture]

Do you have VIP issues?

[exotic tiger]

Could I refund my vip

[echo venture]

Unfortunately not, but why would you want to if I may ask?

[exotic tiger]

Some of my friends and I are having issues with it

Connection wise

[echo venture]

Not seeing any connection issues my side? Can you describe what type of issues you're experiencing? @exotic tiger

[ruby mirage]

ok thank you @echo venture

[iron bobcat]

@echo venture

me too

[exotic tiger]

I’m having a lot of lag spikes. I tried other servers and they seem fine

[iron bobcat]

@echo venture im having VIP issues

[hollow compass]

If hes still on he will respond, idk if he is. If not, wait for luke to reply

[exotic tiger]

Connection also keeps disconnecting for some of us

So it’s not worth playing if we keep having issues

[zealous kettle]

What's the disconnection message?

[empty yacht]

If @exotic tiger can transfer his VIP for US Long to me, Ill take it off his hands for you guys and pay LOL

[exotic tiger]

I got the vip for medium

[empty yacht]

Worth a shot 😛 this 200+ queue is killin me

[exotic tiger]

Rust connection timed out

For some

[iron bobcat]

I've been sitting in que for 8 and a half hours just tryna get this vip figured out

[white vigil]

can i get a mod on the 5x no bp, someone is being overly racist

[exotic tiger]

Anything we can do?

Ryan ?

[white vigil]

i have a clip with username

[zealous kettle]

He's a bit busy right now, give him a few minutes!

[zealous kettle]

I can come take a look for'ya!

[zealous kettle]

Is it EU, or NA?

[white vigil]

umm one sec idk

[zealous kettle]

And, what's the players name?

Oh and forgot to ask, did this happen in VC?

[white vigil]

uk, its [grin] ?a?ia

yes it was in vc and i have a clip

[zealous kettle]

Hmm, well unfortunately we do not moderate VC- if he does continue to bother you thought I'd recommend turning your in-game voices off.

[white vigil]

dang ok

[iron bobcat]

how long does it take for vip to take affect

[steady mason]

i got banned for exceding the party limit even tho it was a duo ( there were just nakeys running around the base )

[marble mantle]

Hey, @steady mason

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

where do i go to do a ban appeal

nvm

[molten jewel]

HI SUPPORT

support

[marble mantle]

Hey, @slow maple

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

a exceeding group limit ban is only untill next wipe right

[strong meadow]

Just depends, you should be able to see how long your ban is when you join or you can appeal at https://bans.rustoria.co/

[molten jewel]

I have been banned for playing with chetos and it is a lie

cheats

[marble mantle]

Hey, @molten jewel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[versed elbow]

?appeal

[marble mantle]

Hey, @molten jewel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[molten jewel]

i appaled

but it is unfair and without justification of who .. 3rd wipe that we play

they raide us and they unseat us? ufff ...

[near halo]

is there a way to refund a VIP

[forest urchin]

!vipissues

[marble mantle]

Hey, @near halo

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[slow maple]

!banappeal

[marble mantle]

Hey, @slow maple

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[normal fog]

!banappeal

[marble mantle]

Hey, @normal fog

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[icy ruin]

yo can we actually set a teamlimit on tc on the medium server plz

we just got raided by a 20+ korean zerg on medium

who will be ruining the whole server experience I believe

[echo venture]

This is Vanilla gameplay and we do not alter things like this on here!

[icy ruin]

ok

[sonic sail]

Are rustoria med vip ever going restock

[forest urchin]

!vipstock

[marble mantle]

Hey, @sonic sail

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[sonic sail]

I already checked it it's like no one ever lets there expired its been weeks now I have checked every day

[nocturne crescent]

can someone help me out

[fossil igloo]

#announcements message

[little coral]

hoppel

[fossil igloo]

i guess you missed the restock.

[little coral]

i just got banned for ban evasion?

on us long

[fossil igloo]

bans.rustoria.co

[little coral]

ty

[nocturne crescent]

can i get some assistance

[charred hedge]

Any idea why my name wouldn't appear on the leaderboards?

Vanilla us main

[swift cairn]

My vip wont work on main

[forest urchin]

/vipissues

[marble mantle]

Hey, @swift cairn

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[forest urchin]

if you just bought it give it like 5 minutes and rejoin the server

/steamid @nocturne crescent

[marble mantle]

Hey, @nocturne crescent

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dreamy nova]

when will my ban appeal be accepted?

[dark radish]

1-3 days

[mental badge]

<@&778754292478771201>

[blissful pond]

hey admins someone named skittles1488 is sending out phishing DMs on discord about rust skin giveaways. just fyi

[mellow tundra]

Already banned them all, thanks!

[blissful pond]

np. ty

[fossil igloo]

@near halo i cant see the VIP purchase for your friend. What account did you use?

[exotic tiger]

I never got reply...

[echo venture]

sup?

[broken peak]

any admins on?

[mental badge]

@mellow tundra can u get in call i got kicked and wee just lost all our guns to the lag spike

would be nice if u can help i got proof

[mellow tundra]

Unfortunately, not something I can assist you with

[mental badge]

damn yall gotta work on that

annoying how someone can work for something for hours and it can all be lost to a server issue

[near halo]

iiii think im good

got it resolved

ill just leave before i cause more bs

sorry

[mental badge]

how do u have the most popping server but dont got ddos protection?

[dark radish]

Trust me they do have DDoS protection. If not the server would go down every 5 min

[echo venture]

Yeah we don't, we have 0, none, ziltch, zeroooo.

[dark radish]

👀

[mental badge]

than can u explain what happeened?

[echo venture]

There was a network spike for less than 2 minutes due to our network provider performing maintenance.

[swift cairn]

i need hlep with vip

[glass lake]

yo cheaters that got banned on rustoria long called transgender lives matter got on alts and just countered oil while blatantly cheating

any admins on

[swift cairn]

luke not on

[mellow tundra]

This player is intended to be on our servers.

[glass lake]

what does that even mean

[mellow tundra]

Unfortunately, you have to wait for luke

[swift cairn]

tf

[mellow tundra]

what do you need help with?

[swift cairn]

My vip wont work

[mental badge]

if thats what happened why did certain people get kicked not everyone?

[glass lake]

what do u mean hes intended to be on

[swift cairn]

literally have vip proof and everything

[glass lake]

he was banned in caht

[mellow tundra]

If he was meant to be banned, he would be

[mellow tundra]

I take it you're in queue then?

[glass lake]

he was banned lol

[mellow tundra]

and haave skip?

[swift cairn]

yup

[glass lake]

then got on alt

[mellow tundra]

Yes, and he isn't now

[glass lake]

did u even read

[swift cairn]

yup stuck in q

[echo venture]

Just read what I said?

[glass lake]

so ur saying u false banned

[mellow tundra]

Not what I said. We don't discuss bans with anyone but the player who is banned. If they were meant to be banned, they would be. Have a nice day.

[wicked pine]

so the server timed me out in queue is there any way a admin could get me in i was 1 away from getting in

[mellow tundra]

There is unfortunately not anything we can do to assist.

[glass lake]

alt accounts and spoofers exist, hope u have a nice day too man

[mental badge]

something that is less than 2 mins but can ruin a persons wipe i got all the bps and i got que

and i cant be on till late tomorrow

there is no chance of getting free vip or if u give me a extra spot ill pay for it

[echo venture]

Well of course issues like these are never something we like happening, but they do happen, and are required to happen to even have a queue and have players who want to play on our servers in the first place.

[swift cairn]

im just tryna use what i paid for lol

[echo venture]

Join waiting for support please

[mental badge]

for a server that has a bot say in chat "we use top of the line servers" every 20 mins i wouldnt expect these issues to happen

[remote ledge]

^^

[echo venture]

They have happened once.

[plucky grail]

my vip isnt registeruing for us long after i bought it, i have the recviepot and everything can someone help please

[remote ledge]

they should def get a one time q skip because ur server cant protect attacks

everyone that got kicked

[echo venture]

!tempmute @remote ledge 1h

[marble mantle]

:ok_hand: temp-muted Kepte#6969 for an hour

[plucky grail]

reciept

[mental badge]

lol

that was uncalled for

[echo venture]

!tempmute @mental badge 1h

[marble mantle]

:ok_hand: temp-muted Safety#1441 for an hour

[plucky grail]

@echo venture can you please help me nexytt?

[mellow tundra]

@swift cairn join waaiting for support

[wicked pine]

can i talk to a admin

@unreal silo @spare widget

can yall help me

[ripe escarp]

How do i report a hacker?

[wicked pine]

<@&393554009799000064> <@&274971100184576010> @echo venture

[dreamy lake]

/ticket ingame @nellburt

[marble mantle]

Hey, @dreamy lake

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[sweet matrix]

@wicked pine Whats up?

[near halo]

can someone help me? my friend built around the tc but when i logged on he closed it off, is there a way i can remove it as it says i cant

[wicked pine]

i got timed out when i was 2nd in queue can someone help me

[mystic hamlet]

@wicked pine please dont @ admins

[wicked pine]

i got timed out and put back into queue at the bottom

[sweet matrix]

@wicked pine Sorry about that but we cant do anything about that......

[wicked pine]

bro are you serious

[sweet matrix]

Dead serious

[wicked pine]

i waited in queue for 12 hours

[near halo]

can someone help me?

[mystic hamlet]

You can always buy vip

[wicked pine]

and there is nothing yall can do

[mystic hamlet]

absolutely nothing

[sweet matrix]

@near halo What server are you on?

[wicked pine]

what if i dont have the money

[mystic hamlet]

then I'm sorry, but you will just have to wait again

[near halo]

US 3x

[echo venture]

We’re not the ones responsible to connectivity issues from your client

[wicked pine]

bro i swear to god your fucking server is giving me a godamn stroke

[near halo]

it wont let me remove a wall to get to my tc

[wicked pine]

im gonna have a aneurysm

[echo venture]

We appreciate it is annoying but we cannot be the ones responsible in situations like this, it’s always fairer to just stay out of it because everyone generally has issues

[near halo]

im on the 3x no bp Us server

[echo venture]

Thats the point of the remove tool, you cant use it to get into sealed areas

[near halo]

but my stupid friend sealed it on accident

we need to get to it

[mystic hamlet]

i advise you to get new friends

[near halo]

ik man ik

[mystic hamlet]

nah im kidding, but really there isnt anything we can do i dont think

[near halo]

he sealed it and put armored around it

not even admins force removing it?

[mystic hamlet]

i guess raid your own base my man

[near halo]

lmao

[mystic hamlet]

nah we cant

[near halo]

dang

[silent holly]

or remove all boxes and tc and /remove the wall @near halo

[near halo]

i cant

[silent holly]

why?

[near halo]

u see the tc has boxes around it

and thats why i cant remove the wall

[silent holly]

then remove the boxes

[near halo]

the boxes are in the same room

as the tc

[silent holly]

oh shit

well

you got boom?

[near halo]

no boom :C

boom is with tc

[silent holly]

is there a soft side wall you could soft side

[near halo]

wait

[silent holly]

is your bag with tc

[near halo]

how many satchels will it take to blow thru a sheet metal triangle floor?

[silent holly]

uh

[near halo]

or c4s i have T3

[silent holly]

its 4 c4

[near halo]

ok

[wispy dirge]

Please take this discussion to #general

[silent holly]

yep sorru

[icy ruin]

may I speak to an admin plz

[wispy dirge]

How may we help you?

[icy ruin]

my teammate is still banned after the ban expired and his id is 76561198413798161

so he appealed the ban, and it replied with the ban will be expired till this wipe

he is still banned now

which says playing with hacker

[wicked pine]

thats a bot steam code you know that right

[wispy dirge]

If he is still banned, he will need to file an appeal, please ask him to follow this link to submit an appeal: https://bans.rustoria.co/

[icy ruin]

OK TY

[broken peak]

any admins on?

<@&274971100184576010>

[primal rivet]

is there any other way to report besides f7?

[sterile garnet]

@primal rivet who you reporting

[primal rivet]

Bolt

[sterile garnet]

ah no clue who that is

[primal rivet]

is solo/duo/trio 5x

in

@sterile garnet why??

[sterile garnet]

na

wrong server

[rough forge]

how do you report an obvious hacker?

[meager schooner]

modded? vanilla?

[silent holly]

press f7 in game and go to the top right where it says report player

[rough forge]

vanilla

[meager schooner]

this

[silent holly]

type in the name an fill out the information

[rough forge]

group is rolling around my base saying i can see his tc its behind this wall and headshotting me in my own base

lol

[silent holly]

get an addmin on to clear that up

record it if you can

[meager schooner]

def record

[sacred orbit]

PogChamp

[rough forge]

report them..they took my base already so too late to record..

[marble mantle]

Hey, @rough forge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[rough forge]

im sure nothing will come of it and they will just let the scum live

[silent holly]

rustoria is very serious with bans lol

[rough forge]

yeah but right now its my words against...like 7 of them with not screen shots..oh well..lesson learned

[near halo]

bro i been waiting for a admin for 10 hours

could you guys help me

ive been getting raided by 6 kids at the same time at a trio only server multiple times

its getting anoyying pls help

[rough forge]

honestly...probably depends @near halo ..are they vip? no way in hell are they going to ban VIP members...thats money out their pockets

[near halo]

If you havent yet, do /ticket ingame to report them. Admins look into every ticket. You can view your ticket for a reply by doing /ticket list

[near halo]

It doesnt matter whether they are vips or not. they will be banned for rule-breaking regardless if they are breaking the rules.

[rough forge]

i submitted one for each of the players..and mine says no tickets open

[near halo]

If it says you have no open tickets then you havent submitted one yet. Try submitting a new one

[rough forge]

submitted it and instantly checked..says nothing

[marble mantle]

Hey, @slow maple

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[zenith pollen]

So I bought the pro kit and I can’t get it in game, my username is sw70431

Pvp**

[lucid pendant]

!vipissues @zenith pollen

[marble mantle]

Hey, @zenith pollen

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[solid mist]

<@&274971100184576010> us medium vip plz

[near halo]

?donatelink

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[solid mist]

@near halo restoria.co US Medium Vip Out of Stock

[zenith pollen]

He isn’t responding

[solid mist]

Plz

[near halo]

Unfortunately you are just going to have to wait until they restock. We dont disclose when the go back into stock but, vip restocks when someone elses ends.

[solid mist]

Re sell

[zenith pollen]

@near halo can you help with my problem?

[near halo]

Whats up?

[solid mist]

@near halo How long will it take to restock?

[near halo]

Its when ever someone elses ends so there is no ETA on it

[zenith pollen]

@near halo I bought pvp and I can’t redeem the kit, I msged the guy they told me to but he’s not responding

[tough bane]

What kit did you buy?

[near halo]

You are just going to have to wait for a response, he will help you as soon as he can

[zenith pollen]

PvP

Alright

[tough bane]

/kit pvp does not work?

[zenith pollen]

It tells me that I havent donated

[tough bane]

If you bought pvp+ go for /kit pvp+

[zenith pollen]

Nope I bought pvp

[tough bane]

can you may hop into voice?

[zenith pollen]

Yeah

[tough bane]

Then we may can sort it out

[terse sage]

how often does egg hunt happen

[tough bane]

once a day

[terse sage]

could it happen at night cuz i didn't happen at day

[lucid vine]

is there a head admin around?

[rancid temple]

US 3x - no trains/tunnels this wipe?

[lucid vine]

wanted to ask a quick question / show them something

[tough bane]

sure go ahead

[lucid vine]

sent you a dam

[past knoll]

yo

where can i send a clip of just what's happends ?

[tough bane]

Hello there, what issue do you have right now?

[past knoll]

i have the clip 15 sec

but wdym by issue ?

[small spade]

Hey, are eu main server fully wiped today (including bps)?

[past knoll]

yeah fully wipe

[small spade]

wat

[lucid pendant]

!force @small spade

[marble mantle]

Hey, @small spade

Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:

• Maps
• Blueprints
• Shop Points

The time of the force wipe is typically around 2PM EST / 7PM UK time.

Countdown timer for force wipe (1st April 2021) - https://a.chronus.eu/19B4CF8

[lapis tusk]

@lucid pendant can u check my message in general chat also i have ss from another mod as proof

also could i be shoved through the queue? i waited 13hours just to get insta banned

[small spade]

wait i dont get it, force wipe means what

[tough bane]

Dear @lapis tusk We can change nothing there. Please visit https://bans.rustoria.co to may be unbanned.

[lapis tusk]

rust itself force wipes all servers

like bps maps everything

[tough bane]

A force wipe resets everything. Map, BPs and Shoppoints

[lapis tusk]

it said i have to wait 1-3 days but dude tomorrows friday if i dont get it looked at by then ill be banned for literally a rust problem

[small spade]

when is the wipe

in est

and date

[lucid pendant]

@small spade The time of the force wipe is typically around 2PM EST / 7PM UK time.

Countdown timer for force wipe (1st April 2021) -

[tropic coyote]

hi i am trying to canel my subscription so i don't get charged again and i click cancel my subscription and nothing happens

[lucid pendant]

it already happened

[small spade]

yea i mean when did it happened, I dont have my laptop with me, how many hours has passed since wipe

🤔

[lucid pendant]

you can figure that out

@tropic coyote were you on your computer when trying to cancel?

[tropic coyote]

yea

[lucid pendant]

Well im not sure why it wouldn't work

[tropic coyote]

yea ive tried a lot but it just doesnt do anything

[lucid pendant]

If you want you can join waiting for support call and i can try to help

[winged brook]

is stream sniping bannable

[neat pumice]

It is not.

[winged brook]

thats dumb

ruining hours of time on a server for someone to snipe us :/

[near halo]

where can i create ticket

[neat pumice]

This is a workplace hazard for all streamers sadly, I don't believe any of the official servers hold an official position on banning stream snipers as a rule of thumb. Map overlays and streamer mode are a must if you're going to stream Rust 🙂

[pearl harbor]

hi i cant get in to rustoria eu long it get the messege conection atempt failed? what do i do

[neat pumice]

Have you tried connecting to other servers?

[pearl harbor]

yea

[neat pumice]

!report

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[neat pumice]

And they work fine?

[pearl harbor]

yes

[neat pumice]

Could you dm me a screenshot of the precise error message?

[pearl harbor]

sure

@neat pumice i did not go to well

[winged brook]

Rusty moose and Rusticated both ban snipers gg

[neat pumice]

As well as that may be, we don't do it here, apologies for the inconvenience!

[near halo]

@neat pumice i bought vip yesterday and it came up i had vip yesterday skipped q and all that yet im in a q right now

[lucid pendant]

!vipissues @near halo

[marble mantle]

Hey, @near halo

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[near halo]

ty

[pearl harbor]

@neat pumice it did not work

[fossil osprey]

!report

[marble mantle]

Hey, @fossil osprey

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[fossil osprey]

/ticket

[marble mantle]

Hey, @fossil osprey

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[pearl harbor]

@neat pumice it did not work

[near halo]

can no other admins help me out since this luke dude is offline

[neat pumice]

Luke and the big boss himself are the only ones who can delve into VIP / store issues sadly! Which server do you play buddy?

[near halo]

rustoria eu long

like the donator site literally says i got vip too

[neat pumice]

How many players in your queue?

[near halo]

86

ahead

[neat pumice]

and behind?

[near halo]

24

[neat pumice]

Alright, just checking it wasn't a brain fart connecting to the wrong server 😉

And you didn't get auto logged in to another steam account?

[near halo]

nah

this my only one

there was an issue tho

since 3 people mistakenly bought my acc vip

two friends did since they thought i didnt and i did for myself

so one friend contacted admins to get their vip of me revoked and given to someone else

thats the only reason i can think of something messing up

this luke guy when does he usually come on?

[neat pumice]

That is certainly a decent explanation of a potential problem

He's British, so any time from now on really 🙂 You'll speed up the process by sending him a DM with your SteamID and an explanation of the problem / what has happened with the extra VIP and the chopping and changing around 🙂

[near halo]

yea ive sent all that

[neat pumice]

Then I'm afraid it's a waiting game, I've run out of other suggestions!

[near halo]

alright well thanks for your help anyway

[neat pumice]

No problem at all, least I could do 🙂

[wooden spindle]

when i am on 10x no bps why does it say i am on a Amsterdam server and not the 10x?

And why dont the server come up on the list?

[torn sky]

@wooden spindle If you are using the client connect it shows that for any server you try to join

[wooden spindle]

okay, but why dont the 10x eu come u p on the list? because i can find it when i search for it
so i need to use client connect

[minor wind]

is there anyway to buy VIP for all servers if the server you want to play on out of stock?

[torn sky]

There isn’t really an issue showing „Amsterdam“ is there?
Sometimes the client is bugging. I haven’t seen anyone else complaining about that issue so far but if we see more people complaining about that we will have a look at it.

We do not offer a global vip. You will simply have to keep the website refreshed and wait for someone’s vip to expire. Also dedicated players/discord users should have a look at #announcements since we sometimes restock vip slots.

[wooden spindle]

the client amsterdam is not the problem...
the problem is that the server is not on the list so i cant se it when i have started my rust and looking for the 10x that i have on my favorites

[torn sky]

Like I said it is probably a client side issue. But I will try to get a confirmation on that

[wooden spindle]

[wanton marlin]

Pretty sure that's just rust being rust

[pallid heron]

so

why is it with this server that my planter boxes dont fill up

[livid iris]

i am banned for playing with a hacker even tho i never did what am i meant to do

[torn sky]

!banappeal

[marble mantle]

Hey, @livid iris

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[pallid heron]

I just tested the same design on other servers and build servers and it works

[torn sky]

Ingame do a /ticket regarding this @pallid heron

[pallid heron]

the boxes on the first floor fill up but the second floor isn't

how will I see a response

[rotund salmon]

You'll get a chat message saying you got a response. But you can always type /ticket view (ID)

If I'm wrong type /ticket to see the commands 🙂

[trail needle]

Does the 10x have the easter egg hunt event or is that only vanilla?

[trim valley]

Hello, I've boughtVIP for EU Long but I haven't recived my donator role even tho my discord is linked and i have recived a message from the discord bot

[sudden vessel]

Hello, i did a ban appeal a week ago is there any news on it? steam is, 76561198119475280

[marble mantle]

Hey, @sudden vessel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[finite urchin]

when does vip restock?

[rotund salmon]

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.

[near halo]

I NEED HELP INGAME my friend blocked tc with armoured wall by accident and we cant remove it because there boxes behind it and it shows a message that it doesnt let us

[rotund salmon]

Which server are you on?

If you're on modded i believe you can /remove.

[vale basin]

Hello, I bought the vip on a server by mistake and I would like to process a refund, how should I do it?

[rotund salmon]

If you're on vanilla get a hammer and hold right click

if it hasnt been over 5/10mins ( not sure how long ) you can demolish the wall.

[rotund salmon]

Please send a dm to @balmy cypress

[near halo]

im on 3x modded

i cant remove it because theres boxes in the way and it saids I cannot remove because of boxes

no I got on my friend blocked the way in to tc and now I cant even get in our main loot room

i need help i need a admin to remove it

[rotund salmon]

Make a ticket in game. But I can't guarantee that the admins will be able to help

[near halo]

tyh

ty

[rotund salmon]

in-game type /ticket

[near halo]

i did

how long does it take

to respond

because im in class

[rotund salmon]

Not sure but hopefully soon

[near halo]

what if I miss the response

can I view it

again

[rotund salmon]

Yes

[near halo]

ok

[rotund salmon]

/Ticket view (ID)

[near halo]

ok

[rotund salmon]

If you don't have the ID type /ticket list

[kind cliff]

hey is there a ban apeal on the serverS?

[rotund salmon]

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[kind cliff]

ok thank you!

[spare musk]

Anyone else lose all their reward points after the most recent update/force wipe? Is there a way to retrieve these?

[torn sky]

Shop points reset at forcewipe

[hasty igloo]

whats the ip for the 10x eu

[near halo]

connect 10x.rustoria.uk:28015

but you can also find that -> #oldserverinfo

[hasty igloo]

thank you

[humble egret]

heli just despawned when we taking it

i think its bugged

[timber grotto]

why doesnt rustoria have the black hoodie when using /skin

[dark radish]

try making the hoodie have no skin then try again

idk why but that works for me

like its default skin

[timber grotto]

ok ty

[subtle coyote]

my game crashed while i was at outpost with my friend and now i have to wait a 115 man queue can i please skip it i can provide any info you guys need

[vapid solstice]

rip

[dark radish]

I don't think we offer queue skips for those kinds of situations

Sorry about that

[subtle coyote]

bruh

i have waited 1 hour before that just to join

[vapid solstice]

buy vip

[subtle coyote]

i dont have the money rn

[jagged flume]

my band is playing with hacker should go after wipe the server wiped and the ban still

[dark radish]

did you get confirmation from an admin or a ban appeal?

[jagged flume]

appeal denied

[near halo]

i was takiung heli and it despawned when i was shooting it i think it is bugged

[dark radish]

Well, there is your answer im afraid.

[jagged flume]

but its playing with hacker

should go after wipe

thats what the admin said

[dark radish]

which "admin" told you that?

[near halo]

mf can you answer me

[jagged flume]

i forgot but i know one called Blackatacck tr

[dark radish]

I don't know, it could be a bug.

[near halo]

ok

[dark radish]

He is not an admin. He does not know any ban notes or anything, so making a ban appeal is the best way to get your answer, which you have gotten.

[jagged flume]

denied

[dark radish]

exactly

have a nice day

[jagged flume]

is the banned 4 ever?

[dark radish]

I would think so

[jagged flume]

[warped pollen]

when vip for long eu comes up again?

[young bay]

how do i make a ticket

for a cheater

[slate sleet]

/ticket ingame

[marble mantle]

Hey, @young bay

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[young bay]

thanks ❤️

@slate sleet also, do rustoria ban for association

[slate sleet]

Depends on the situation, But mostly yes

[thorn topaz]

US Medium down 😦

[humble egret]

heli despawned hen we were taking it idk what happneed

[lucid pendant]

unlucky

probably was out for to long @humble egret

[jovial canopy]

I charged back a payment on paypal under the email of [e-mail]. I did this because i didnt realise it was a pre-approved payment and i did not even play this server in this time and now im banned from your servers for charge back but i havent even been given my money back.

[zealous kettle]

Message @balmy cypress

[jovial canopy]

when will he be online?

[mental badge]

that is not right of them to do shame on toria

poor freddy

i am very sorry to hear that

[zealous kettle]

Can't say exactly, just message him and he'll respond when he's available.

[proper pond]

I never cancelled my concurrent VIP purchases for me and 2 others who do I message to cancel this and undo the charge

[mental badge]

make me money man i am very active

[jovial canopy]

you go to paypal and cancel it there

[mental badge]

be careful u might get banned tho

[zealous kettle]

!cancel

[marble mantle]

Hey, @proper pond

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[jovial canopy]

you click on the payment and click manage luke dowdings payments

[zealous kettle]

#general

[proper pond]

Spoofy how do I go about undoing this charge on PayPal that I didn’t want because of the renewal

[zealous kettle]

Message @balmy cypress

[neon chasm]

is it just me or is us medium lagging

[sharp sun]

aying i need to auth to access shop then i do /auth then is says i already have
10/10 sever would get offliend again

[zealous kettle]

Wait 5-10 minutes then try again.

[vital palm]

i have dead chunk on eu long..

[dark radish]

can you explain what a "dead chunk" is?

i have never heard of this

[vital palm]

when i go to base i get with my friend increased fps mean. stable 3-6fps

[dark radish]

oh

Are you in a position where you a willing to restart your game?

[vital palm]

yes but queue ;>

and i will waiting like 4 hours to join again

its not my fault

[dark radish]

ok.

well the only fix I can think of right now would to verify game files

but that requires a restart

[vital palm]

all guys from my base?

i think its server problem

[dark radish]

I have never heard of this in my 2k hours of rust

but I will alert someone

[vital palm]

please help fast as possible

[hollow compass]

Helped in voice ^

[vital palm]

@hollow compass where i get answer about my ticket?

[hollow compass]

You can do /ticket view {ticket number}

[near halo]

i need help

[dark radish]

sup

[near halo]

i dont know what is happening

yesterday i got flyhacked when i jumped and waited in an 7 hour queue and now I can't move at all

it seems like I have 900 ping or st but I have 100

I'm in one location but my team say I'm standing on my sleeping bag in base

[dark radish]

server might be laggin a bit

[near halo]

I asked in chat and no one said anything about it

my chat isn't lagging either

on US Long if that helps

It finally timed me out so I'm back in the queue

dw

[dark radish]

I was gonna say that sounded like some extreme lag

[rotund salmon]

If your sleeping and cant move try restarting you game, steam, pc, and router

usually steam and pc doesnt the job but

do it all so you don't have to wait in queue again

[near halo]

Hi. My friend has a dead chunk on eu long, is it possible to get help? Maybe on voice for easier explanation

[young skiff]

Hey, if I bought elite/builder for the wrong server, can I just have it transferred to the correct server? I haven't used them yet.

[dark radish]

dm @balmy cypress please

with steamID

and infos

[silent holly]

also you can press the escape key and then try to wake up

[rotund salmon]

^^

keep spamming it and stuff

[silver mantle]

wtf is wrong with the admins in here

like you get banned for no reason

and then u canot do ban apeal

like wtf there was no evidence of cheating

ban happened about 5months ago

still no game ban

[misty scroll]

Have you tried appealing on https://bans.rustoria.co/ ?

[toxic vessel]

yo

@misty scroll

can you get someone to fix the medium crashes

the medium server has gone down like 3 times

I just lost so much shit because of your hopeless server

[scarlet nacelle]

we were loaded but we lost all

cuz server got crashed

[misty scroll]

Doesn't look like any of the medium servers crashed, was it EU or US?

[toxic vessel]

US

@misty scroll

I am pissed

was moving loot 2 full inventories and the server just goes down and we crash

unless its just our region

[near halo]

@misty scroll Could you help us? We're on voice "waiting for support"

[toxic vessel]

we are KR/AU

[silver mantle]

yea still says that the ban is perminant

[scarlet nacelle]

im getting 1~5k ping sometimes

and timed out

[rancid temple]

Are the trains/tunnels gone from all Rustoria maps? Or just US 3x? Is it an issue or were they removed on purpose?

[rotund salmon]

I believe its on all modded servers and it's to reduce lag.

It isn't a bug it was done on purpose

[gray tusk]

the servers are not showing up on the lists

and its killing pop

[rancid temple]

Ok great, thanks! Just wondering, my teamy loves the tunnels. Thank you!

[gray tusk]

usually 10x is almost allways full, now its 70 people

on wipe

[near halo]

please fix the server list thing

[rotund salmon]

The admins are on it. Sorry for the inconvenience

[near halo]

No worries

[hazy vortex]

Rust EU Main crashed?

[mellow tundra]

Looking into @lusty basin

[lunar path]

Thank you for the server crashing been in queue for an hour

[tough bane]

😄

You may get the chance to reque

[mellow tundra]

Looking into eu long as well

[mental badge]

ur ddos protection is really working on toria long btw

"it wasnt a attack" they say to me last night

[hazy vortex]

Crashed again

[lunar path]

great server up for 2 minutes

[graceful tundra]

i was in outpost recycling with a mini and i woke up without one?????????????
whats this

refund hello?

[pale narwhal]

bro

i was waiting for 8hours and then i got

[round jasper]

imagine having a minicopter and now its gone and you drop straight down LUL

[pale narwhal]

fucking kicked

[graceful tundra]

?

[round jasper]

because of the eu server crash

[lilac venture]

what happened to eu 10x no bps

[fossil igloo]

#announcements

[near halo]

?

[acoustic linden]

nvm

[sharp ether]

We will get to you as soon as we can, be patient 🙂

[near halo]

connet using the ip 10x.rustoria.uk:28015

[lilac venture]

oh ok

[near halo]

10x crashed

[warped pollen]

when vip for eu long coming out ?

[sharp ether]

We are aware #announcements

[near halo]

bro we was outside a base

tf

[dusky lagoon]

do a 1h throw back on EU main

[lilac venture]

https://media.discordapp.net/attachments/780262249549004862/809165432282939492/image0.gif

[sharp ether]

They come out as soon as another players expire you just gotta be fast or on the lookout

[lilac venture]

@near halo #general

[near halo]

@lilac venture #general

choccy shush

jynx your cringe be quiet

no clue how you got chatmod

enzo imagine trying to take monkey

[lilac venture]

jynx from 10x

[hasty igloo]

whens the severs coming back up

[near halo]

i should have got it im more qualified for cmod jynx

[vestal knoll]

#general

[near halo]

We didnt ;p

u did at start

lmao

then disbanded

[vestal knoll]

Please go to #general

[near halo]

jynx stop encouraging us to type in the support section

bad cmod

okay @vestal knoll you are the better cmod

[lilac venture]

^

[near halo]

v @near halo

my bad i though tthis was general

no u didnt

exactly be quiet before i get u demoted

bad cmod

cya happy

[upbeat vapor]

im getting insta kicked from server for no readon

[lilac venture]

noob

[upbeat vapor]

as soon as i load in i get kicked

[vestal knoll]

You have to restart your game

[upbeat vapor]

ok thanks

[vestal knoll]

No problem

[near halo]

@vestal knoll i need help, i want to see your ak spray

[upbeat vapor]

weird

[silent holly]

restart your game

[tough bane]

It says on top left last red sentence @upbeat vapor client.update

[violet dagger]

https://files.rustoria.co/sicario/1daa4d7a-f9ff-4086-8ed0-3d56870656de.png

[pale narwhal]

they are faking queue lmao

[violet dagger]

What makes you think that?

[minor wind]

can't even connect into the server

it's says it's offline

[pale narwhal]

eveytime i join the queue it always starts at 87

[vestal knoll]

Which server

[pale narwhal]

eu long

[minor wind]

I can't even connect to EU Long

can't even join queue

[pale narwhal]

87 2 times in a row

idk man

[near halo]

Imagine not connecting to 10x no BPS eu

[minor wind]

I'm also not connecting on EU Long

something to do with new patch or what?

[violet dagger]

@pale narwhal Well we are not faking queue. Must be just coincidence

[pale narwhal]

nah they gettign ddosed lmao

sure

[minor wind]

also waited 6 hours to get queue from 250 to 20 just to turn servers off and I can't connect again

feels good man

[obsidian blade]

Try restart game close with task manager and reque

[pale narwhal]

same

[minor wind]

did it already

[pale narwhal]

208.103.169.247:28015

[minor wind]

restarted Steam as well

[pale narwhal]

use that

for eu long

[obsidian blade]

What does it come up with

[pale narwhal]

press f1 and type connect 208.103.169.247:28015

[minor wind]

yeah I did it

nothing

@obsidian blade

I had update

[obsidian blade]

So it just takes you to the menu no que or message?

[minor wind]

it's like server is offline

connecting attempt 0 attempt 1

disconnected

Disconnected: Disconnected

[pale narwhal]

yes wtf

[obsidian blade]

There might be a few issues with the new client update try connect to another server and leave?

[pale narwhal]

its says that for me to now?

[minor wind]

I can connect to the other server

just tried Rustafied EU Barren

I get queue

[pale narwhal]

this server dude

[neat pumice]

Are you connecting from Sweden per chance?

[pale narwhal]

im connecting from norway

[minor wind]

no @neat pumice

[pale narwhal]

it dosent let me either

[vital palm]

quality

[minor wind]

okay

I got into the server

any admins want to put me through queue

cause I just wasted 8 hours of my life

going through 200 queue

and now I have to wait again

whole night

🙂

[pale narwhal]

same

how did you connect?

[minor wind]

or any of you admins can sell me VIP?

[obsidian blade]

There is a new client update restart your game

[minor wind]

would be nice

[pale narwhal]

its not working for me

[minor wind]

I don't know I just typed connect 208.103.169.247:28015

and it worked somehow

after missing all the chances to go through with the others

[pale narwhal]

its not working for me

[near halo]

!vipstock

[marble mantle]

Hey, @minor wind

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[minor wind]

well yeah guys

all I'm saying is

[near halo]

did you update you game?

[minor wind]

that I waited for 200 queue

for 8 hours

[pale narwhal]

yes i idi

[minor wind]

and I just want you to push me through once

so I can enjoy my evening

[pale narwhal]

vakk i also did

@near halo i updated

i can join any other server

[near halo]

unfortunately i cant push you through

[mental badge]

fix ur fucking servres

[pale narwhal]

yes

[near halo]

what does it say when you try to load in

[remote ledge]

^

[pale narwhal]

i sent in dms

[near halo]

means the servers down

[pale narwhal]

my firend is legit on the server rn

[dark radish]

https://files.rustoria.co/sicario/1daa4d7a-f9ff-4086-8ed0-3d56870656de.png

[minor wind]

just restart servers

thanks

[pale narwhal]

fr'

[neat pumice]

This is a server side issue, with certain people not being able to connect, the admins are working hard on it as we speak. Understand this is frustrating, but everything that can be done is being done.

[pale narwhal]

can i atleast get vip or smth tho

[minor wind]

yeah, just restart the server after you fix everything

[pale narwhal]

i waitied over 8 hours of queue just today

yes

restard

pls

restart*

[gentle thunder]

Is US long down?

[near halo]

can someone please drag me to a support vc

[nova tiger]

!TICKET

[vestal knoll]

!ticket

[marble mantle]

Hey, @vestal knoll

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

What do you need?

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

us long support

the pop is so fucked man

[near halo]

What do you need help with on US long?

[near halo]

isnt insiding bannable?

no

i was told it is

By who?

my friend said he talked to an admin in-game

[pale narwhal]

AHHAHAH

[near halo]

What admin told you?

[pale narwhal]

he got baited by a player

[nova tiger]

/Ticket

/ticket

[marble mantle]

Hey, @nova tiger

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[pale narwhal]

/ticket

[marble mantle]

Hey, @pale narwhal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[open wraith]

please make more eu long vips

[minor wind]

still waiting for restart on Rustoria EU Long

💤

[pale narwhal]

vakk

i still cant connect

....

@nova tiger 😦

[dark radish]

nice client mods

what do you need help with

[neon chasm]

when is vip in stoc

[vestal knoll]

!vipstock

[marble mantle]

Hey, @vestal knoll

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[pale narwhal]

Bro

can i get help

its not letting me connect

only this server

eu long

[near halo]

US Long is SO laggy

[pale narwhal]

i even waited 8 hours in queue just to get kicked

[neon chasm]

us medium is so laggy

[minor wind]

EU Long so laggy

[violet dagger]

#announcements message

[neon chasm]

all rustoria is laggy

[gray tusk]

pretty sure they fucked something up when they fixed the listing issue

"min ping 500"

[reef ether]

EU long super laggy

[neon chasm]

eu medium is soo laggy

[reef ether]

Can you do something about EU Long ? It's unplayable.

[near halo]

Admins are working on it!]

[mental badge]

i just want to say all the shit talking i have done cuzz of the server lagging i take back lag just saved my wipe but ruined someone elses #freelarge

[dense phoenix]

/ticket

[marble mantle]

Hey, @dense phoenix

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[minor wind]

GUYSSSSSSS FIX EU LONG it's stuttering

[dense phoenix]

its

like

[reef ether]

R3START

[pale narwhal]

vakk

how did you get in?

[dense phoenix]

fix this na

[pale narwhal]

you said you didnt have vip

[minor wind]

I was in the server

[neat pumice]

If it's lag / connection related, please take it to #general we can't contribute anything useful here beyond a link to #announcements

Many people are having trouble connecting and many of the servers are experiencing lag / crashes.

[versed mural]

upgrade

this fucking

firewall

[misty scroll]

[minor wind]

any update on EU Long?

[near halo]

#announcements

[fossil igloo]

EU Long has no issues.

Doing just fine.

[pale narwhal]

i cant log in

....

its only eu long

[hazy vortex]

EU Main down again

[lunar path]

what is this

[tough bane]

Sorry to hear this again. Staff is looking at it.

[stoic steeple]

/ticket

[marble mantle]

Hey, @stoic steeple

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[stoic steeple]

oh

thats not what i meant

I redeemed my discord + steam kit and didnt get it on solo duo trio 5x EU no bp

[neon chasm]

!vipstock

[marble mantle]

Hey, @neon chasm

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[near halo]

I need to make a appeal

[mint plinth]

love being muted for 6 hours cuz admins are snowflakes

[dark radish]

Dont say racist/homophobic stuff

its against our rules

[mint plinth]

I CENCORED IT FOR A REASON

I CANT SPELL

[dark radish]

Still has the same effect as if you were saying it my guy

[near halo]

can i appeal or not

[dark radish]

sorry about the Big Dick Rick

you can

[near halo]

where

[dark radish]

https://bans.rustoria.co

[near halo]

i will let u search my pc

[mint plinth]

is there a way to make it able for me to type in team chat? and only team chat?

[dark radish]

erm. I don't think it lets you

[mint plinth]

damn.

[unreal notch]

can u refund vip ? my brother legit bought it on my card

without permission

[dark radish]

yeah! shoot @balmy cypress a DM with your steamID

give him any important info

[stoic steeple]

AYE bOSs

i want my kits

[unreal notch]

@dark radish can I refund vip? my brother bought it on my card like 10 mjjjtes ago and he wasn’t allowed to

Ok

[dark radish]

not that luke

look up a few msgs

I typed it

[hidden pewter]

@balmy cypress

That’s the one ya need

[dark radish]

yeah 😂

sorry for the ping!

[near halo]

can i get a refund

[dark radish]

Like i said above, dm Luke

[grave mango]

[sharp ether]

[polar condor]

<@&274971100184576010> can I get some help over an ESPING group

who can I talk to

[dark radish]

Please make a /ticket in game with all evidence and proof

[grizzled thorn]

I was banned for "hacking" can i get this resolved because i legit dont lmao

[polar condor]

thats funny