#support

1 messages · Page 1386 of 1

thick jacinth
#

Theres like 30 people having the same issue is what my friends are saying

forest urchin
#

try reconnecting to the server

thick jacinth
#

I have

#

Bot keeps booting me

forest urchin
#

if your still banned give it 5-10 minutes and try to make an appeal

fossil crag
#

ok thanks

upbeat egret
#

thank you!

forest urchin
#

no problem

thick jacinth
#

Says 1-3 business days.. can you unbanned me now? being down 1 dude on a fresh wipe is a big blow to the team..

lone cradle
#

Hello, I wear banned for no reason on EU-Main , The caption says i was banned for playing with a hacker , but it can´t be possible i played with my friends and they don´t use any hacks

rotund salmon
versed mural
#

@forest urchin I just received the notification that he was banned

lone cradle
#

No, where can I do it?

rotund salmon
marble mantleBOT
#

Hey, @lone cradle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

versed mural
#

@forest urchin He has already been banned from rustoria

lone cradle
#

Thank you

rotund salmon
#

Your welcome heartoria

versed mural
#

It's the second or third time that I see him taking a ban and all reports were on rustoria, but they always unban him

#

nick Harry^

thick jacinth
#

Yo i need to speak to a mod for Trio server.. ban glitch going on with your system.. would appreciate it.. i appealed already but 3 day ban for nothing isnt cool.

versed mural
#

rustoria us main

rotund salmon
#

Which timezone? 9:45PM

red needle
#

how do i report someone

rotund salmon
marble mantleBOT
#

Hey, @red needle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

forest urchin
silver edge
#

@forest urchin hey i recently got banned from a server for somthing i didnt do. how can we fix this?

forest urchin
upbeat egret
#

@rotund salmon Mountain Standard TIme (Phoenix, AZ)

lone cradle
#

iFlyCars how can I prove it that i weren´t playing with a hacker?

rotund salmon
thick jacinth
#

So how long tell i get unbanned do to this glitch on your trio server?

rotund salmon
#

Hopefully soon.

thick jacinth
#

Will i get a message on discord or steam?

rotund salmon
#

Let me know if it let's you appeal or join the server please.

forest urchin
forest urchin
marble mantleBOT
#

Hey, @lone cradle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

rotund salmon
lone cradle
#

no problem

lean timber
#

Yo

#

Does the /s (shop) points reset on force wipe on the 10x server?

near halo
lean timber
#

So tmrw all of my pts are gonna reset?

near halo
near halo
violet dagger
#

How is he gamebanned but still play on Rustoria? Cause that is literally impossible.

fading pebble
#

is teaming when not the same team allowed

#

getting raided by 2 dudes and also some 2 random kids helping them

rotund salmon
#

Not sure. Maybe you can type /rules in-game?

#

Also which server?

fading pebble
#

rustoria 10x

#

us

#

so 5 group max

rotund salmon
#

Are you on the server right now?

fading pebble
#

yeah

rotund salmon
#

Type /rules in the chat

woven adder
#

yo what do i do about teamers over 3 people and them also being super racist on the solo/duo/trio 5x?

fading pebble
#

i did

marble mantleBOT
#

Hey, @woven adder

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

fading pebble
#

rules are hella confusing bc you can team with 2 other teams long as its not over 5 ppl

rotund salmon
#

Okay so you can be in a team with 5 people from 5 diffrent clans.

fading pebble
#

yeah

near halo
ancient oracle
#

when can ryan get with me

#

he doesnt accept direct DMS

fading pebble
#

they arent in a clan so idk

upbeat narwhal
#

We not having a map vote for EU LONG?

rotund salmon
#

Possibly today, I can't guarantee anything

charred ice
near halo
charred ice
# near halo ?can i help

I read up in chat and found the ban appeal and filled it out. I was banned for "Playing with Hacker". I teamed with someone from global chat and within 5 minutes a admin TP'd and killed him then me. I was just trying to get unbanned as the "Rustoria.co" servers are my main servers and I would like to be able to play again. I was just caught up in a bad position. I'm normally a solo haha.

rotund salmon
charred ice
# near halo ?can i help

Is there any way to speed this up due to the type of ban it is? I wasn't cheating and had no knowledge of what was actually occurring?

charred ice
near halo
charred ice
near halo
trim mulch
#

I've been banned from x5 Zeus ??

#

for "Scripting"

rotund salmon
marble mantleBOT
#

Hey, @trim mulch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

trim mulch
#

lol I am not going to fill up that for a x5 server x)

#

guess the server doesnt like competitive players

rotund salmon
#

I'm afraid that's the only way to get unbanned

trim mulch
#

allright filled in the cringe appeal I have 8.6k hours lol

void condor
#

First seen 3 days ago, 8.6k hours in 3 days. Damn you're good man

unknown.png
#

You say the appeal is cringe, I find having a boosted hour account kinda cringe tbh

trim mulch
#

3 days ago where TF you get that from?

void condor
#

You're on a bought account/boosted hour account, don't say you have 8.6k hours

#

Because you really don't

trim mulch
#

I played everything myself might have lots of afk hours

void condor
#

Sure bro, 8.6k hours in 3 days. I believe you

#

You're just a superhuman

trim mulch
#

where TF you get 3 days ago from?

#

cuz I've been playing longer

#

LOL

void condor
#

Alright bro, of course you have

trim mulch
#

tell me bro

#

where you get that info from?

void condor
#

Why would I tell you that? I'm just telling you that's a fact. However nice 8.6k hours

#

I wish I could find 8.6k hours in 3 days, I'd get so much done in life

trim mulch
#

ist of all its not 8.6k

#

you havent even found me

void condor
#

Just going off what you said

#

You're off by 230 hours, might want to buy some more boost to match that

trim mulch
#

lol we got a sherlock over here

#

dunno where you get that 3 days from but its off

#

cuz I've been playing at least 10 months now

#

you can look up in Vital main

void condor
#

On that account you're playing, you have not played for more than 3 days

#

However sure, 10 months bro

trim mulch
#

however I made a cringe appeal ill see

void condor
#

Best of luck with that one

near halo
#

@quasi needle you have vip issues?

quasi needle
void condor
#

@quasi needle If you have an issue with vip, join waiting for support I can help you with that

forest urchin
void condor
#

It should have them on force I believe Valkar

uncut marsh
#

@void condor

void condor
#

Hi?

uncut marsh
#

Hi

void condor
#

Is there something you need help with?

uncut marsh
#

yes

void condor
#

And that would be?

uncut marsh
#

I went too fast when I was in helicopter and got ban

marble mantleBOT
#

Hey, @uncut marsh

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

void condor
#

Just re-connect if you were kicked for flyhack in a minicopter

uncut marsh
#

I can't join

livid raptor
#

How do I turn off the automatic closing of the doors?

uncut marsh
#

I Banned

void condor
#

./ad

#

Do you have your steam id @uncut marsh

livid raptor
uncut marsh
ashen wing
#

i got banned on this server and now ryann told alot of server owner that now im banned too wtf is yalls problem deal with ur server dont interfere with my gameplay and life\

#

@echo venture

void condor
uncut marsh
#

Ok I connect try

ashen wing
#

@void condor can u drag me plz

uncut marsh
#

Thank You

ashen wing
#

@void condor plz drag me

void condor
#

If your ban isn't by me I can't help you

ashen wing
#

i know we need to talk

#

this is not what server admins should do to their dedicated players

#

like fine ban me on ur servers but u dont gotta make my game hell

void condor
#

Sounds like your issue is with Ryan from what I've read above, so you'll have to await a response from him

ashen wing
#

k

#

when is he back

void condor
#

I have no idea, he's on daily so just await a response from him

ashen wing
#

k can he dm me or at me or one of u plz

#

this is very annoying and unprofessional

#

like ya i get it yall banned me but other servers are not ur deal im trying to be nice but its out of control

near halo
#

Hi I bought pvp kit on 5x eu no bps

#

but I was meant to buy it for the sdt

ashen wing
#

contact @balmy cypress @near halo

#

he deals with that stuff

void condor
near halo
#

thank you

#

would it work straight away?

ashen wing
#

nvm then

void condor
void condor
#

Well as that's the server you're on going to assume it's correct, you have it 🙂

near halo
#

New

rugged lark
#

Can you help me, please?

#

I need the help of the administrator.

#

@void condor

void condor
#

Not currently at my pc, one of the admins can help you I'm sure

near halo
#

@void condor yes gareth US

#

no bps 5x sdt

rugged lark
#

Is there any administrator who can help me?

void condor
rugged lark
#

Is there any administrator who can help me?

torn sky
#

@rugged lark i am not an admin but let’s see if I can help you

balmy harbor
#

Hi is there an admin avalibe?

#

avaliable*

rotund salmon
#

Hey I'm not an admin but is there anyway I could help?

balmy harbor
small spade
#

may i talk to an admin please?

#

dm :/ ty

rotund salmon
torn sky
balmy harbor
#

when i do /ticket it doesnt work

rotund salmon
#

It just does nothing?

balmy harbor
#

when i type the message i just get the /ticket menu again and nothing is added

rotund salmon
#

What server are you on?

balmy harbor
#

10x no b[ EU

#

bp

rotund salmon
#

type /ticket add

#

and then the message

balmy harbor
#

yes doesnt work

rotund salmon
#

Have you tried relogging?

torn sky
#

You should receive something like „your ticket has been submitted. ID 34“

balmy harbor
#

yeah nothing though

torn sky
#

But you received an answer by the server? So it showed you the ticket menu correct?

#

Just making sure you have Rustoria not muted

balmy harbor
#

yes i get the menu

rotund salmon
#

Did you get this message?

unknown.png
balmy harbor
#

then type the message and when i hit enter it just goes back to that menu ^

balmy harbor
rotund salmon
#

And when you type /ticket add you get it again correct?

balmy harbor
#

yes

rotund salmon
#

Do /ticket list

balmy harbor
#

i have it says no active tickets

rotund salmon
#

Im hopping on to have a look. If it doesn't work i'll let the admins know.

#

Could you please try to relog?

balmy harbor
#

ok

rotund salmon
#

Thanks

balmy harbor
#

nope still doesnt work

rotund salmon
#

hm

vivid sequoia
#

Why im not allowed to speak my own lang in teamchat

torn sky
#

You accept the rules by joining the server.

vivid sequoia
#

and ? teamchat is teamchat

torn sky
#

Teamchat is not there to be used as a bypass

vivid sequoia
#

that in my eyes bullshit that we are not allowed to speak in own lang in a Teamchat where only the team can read it

torn sky
#

I believe you get multiple warnings for that don’t you?

vivid sequoia
#

twice

#

in english and rus i think

torn sky
#

You can use discord to speak in another language

vivid sequoia
#

discord dont worked for me and that secound where i wrote

rotund salmon
torn sky
vivid sequoia
#

and still rust have a teamchat for exact that

torn sky
#

Yeah and still do we not allow that. Have an awesome day

vivid sequoia
#

also the warning say IN Public chat

#

and teamchat isnt public

torn sky
#

Wait

#

There is 2 different things if I’m right. A warning for pms and a global chat warning that is said by a chat moderator

lilac venture
#

hi dababy

torn sky
lilac venture
#

oh i thought i was in general

vivid sequoia
#

i do it once again and sending u a screenshot

#

Zune is it okey for u if i send u a privatemessage

torn sky
#

Sure Go head

barren meadow
wooden sedge
#

How do I get #support for Staff owners Or Owners who control People who are banned On a Server.

rotund salmon
torn sky
barren meadow
#

ty man 🙂

wooden sedge
#

I'm banned on your serves for a couple of months I think, Made a ticket they denied it, Talk to one of your moderators before and they told me to talk to a staff owner.

#

@rotund salmon

rotund salmon
#

Sadly if an appeal was denied then that's the final decision.

wooden sedge
#

Fly I understand but one of your moderators told me I can speak to a owner.

#

This was long time ago though.

rotund salmon
#

Was that when you got banned?

#

I think they meant to submit a ban appeal.

#

All ban appeals are looked into manually by the admins.

wooden sedge
#

Yea I mad a ban appeal with my information to the ticket Like ID-64,Steam, IP address,also Youtube Link if they were interested. I have no Vac-Bans no linked steam vac=bans Or accosiatons with vac bans. I gave them all my proof and they said they can't give me the reason why I got banned.

#

@rotund salmon

#

But they Final Denied it.

#

So I was informed by your Moderators to talk to a specific Owner because he is kind and can talk me through my ban

rotund salmon
#

name?

wooden sedge
#

Yep give me 1 sec to find the Moderator and the person to talk to.

#

So the Moderator was rebudijs

rotund salmon
#

i mean the admin's name

rotund salmon
wooden sedge
#

@spare widget

rotund salmon
#

Alright i dmd rebudijs.

#

He'll get in contact hopefully soon ThumbsUporia

wooden sedge
#

I talked with reb about my finnl appeal and he told me the only way to talk through my ban is with a really nice mod

#

which is ZenZen

#

@rotund salmon Thank you for you help and service

rotund salmon
#

happy to help 🙂

wooden sedge
#

Let me know here or DM Onces you got a response Thank You.

rotund salmon
#

Hey @wooden sedge sadly your appeal was denied. Not much to do about it. Have a great day

wooden sedge
#

Thank you so much iFlyCars Is there any Support That i Can contact the owners or ZenZen??

#

@rotund salmon

rotund salmon
# wooden sedge <@!374974735219687435>

Hey sorry for the late reply. If you'd like to contact an admin send them a direct message. But, your appeal was denied which unfortunately means that you can't get unbanned.

wooden spindle
#

Hello! i want to unlink my discord account and add my other account on the rustoria.link it says i need to wait for an admin... do u guys now about how long it will take?

ashen wing
#

@echo venture \

#

plz can u drag me

torn sky
#

Hey @wooden spindle pls provide me your steamID

#

@ashen wing anything I can help you with?

ashen wing
#

i needed to speak to @echo venture

torn sky
#

Alright then

#

Just be patient and he will hopefully be with you soon

ashen wing
#

k thx

digital mason
rotund salmon
marble mantleBOT
#

Hey, @digital mason

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

calm schooner
#

i'm on the server joined the discord 5 minut ago how do I verifie my account?

marble mantleBOT
#

Hey, @calm schooner

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Rustoria Link

Link your accounts with Rustoria for rewards!

calm schooner
#

thanks

dark radish
#

No problem! If you have anymore questions, dont be afraid to pop in here again

small spade
#

may i talk to an admin plz :/

#

some issue with ban appeal

dark radish
#

whats the issue?

small spade
#

my appeal just got denied without a reason, the reason that showed up when I log in the server is (playing with a hacker), and its a team ban. But what actually is, none of us are being banned due to hacking, and we as a team always receive this kind of team ban around the 4th day of wipe in a weekly server

#

its not a perm ban its a wipe ban

#

we received days ban(not perm) for over months already

dark radish
#

Well if it got denied, then it was the admins final decision.

small spade
#

but can i get to know the reason of this ban

#

nearly every wipe we face this type of wip ban

hollow compass
#

Whats the ban reason

dark radish
#

When you log in, there should be a reason

small spade
#

playing with hacker, but no one got banned in our team

#

its just weird

#

for like 5 months

#

every wipe we face this type of tem ban

dark radish
#

hm

small spade
#

:/

dark radish
#

if it happens again next wipe I would message an admin about the situation, but for now I think your good just making an appeal

small spade
#

ok, thanks sir

dark radish
#

No problem!

woeful dock
#

hey guys i recieved this

#

any idea ?

#

should i make a ban appeal im confused

warped kraken
#

Dm @balmy cypress

thorn topaz
#

looks like you should talk to Like

#

Luke*

woeful dock
#

yea i messaged him

wooden spindle
#

then just wait

woeful dock
#

ok cool didnt know how they felt about personal dms

trail needle
#

Do points wipe on a force wipe?

dark radish
#

Yes ThumbsUporia, all points will be wiped at force!

trail needle
#

ok cheers

near halo
#

can i hire a slave to do my electrics if i reach group limit?

tough bane
#

nope

near halo
#

fuck

#

okay

faint halo
#

where can i go to get admin support??

torn sky
faint halo
#

can i pm you ??

wooden spindle
#

anyone that can take support real quick?

torn sky
wooden spindle
#

+rep @tough bane

raven oxide
#

what is the limit of group on the x5

opal crane
raven oxide
#

ok thanks]

near halo
#

how do i go about requesting a refund

rich geyser
#

support?

opal crane
near halo
#

is there any other way i sent that guy a dm about another issue over 2 months ago and still no reply

unreal helm
#

support?

warped kraken
warped kraken
near halo
#

np thanks

unreal helm
lusty vortex
warped kraken
#

?banappeal

marble mantleBOT
#

Hey, @warped kraken

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

rich geyser
#

could we move this to a dm?

warped kraken
#

Have him go to that site

warped kraken
subtle mortar
#

good morning everyone

slate sleet
subtle mortar
#

oh sorry

mighty bloom
#

I was auto charged for kit pvp but haven’t played in months is there a way to open a ticket to be refunded so i don’t have to charge back

lusty vortex
warped kraken
marble mantleBOT
#

Hey, @mighty bloom

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

slate sleet
#

with your steamid

mighty bloom
#

he’s on DnD but i messaged

#

cheers

gentle elk
#

Yo, I was bannned for having over 3 ppl in team when I was a duo but I’m confused because I was in a duo, I filled out a ticket and now it says I’m not banned, I’m not at home atm but I would just like to know if I am banned for wipe or not and if i can appeal it

livid raptor
#

help outpost troll

lusty vortex
marble mantleBOT
#

Hey, @gentle elk

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

torn sky
livid raptor
near halo
#

ddos

near halo
#

How do i use my raffle tickets

#

like it says ive got like 250

#

i go to give away channel

#

and idk what to do from there

slate sleet
#

Refer to this message

hard sigil
#

can anyone unban shots from this discord?

near halo
#

@slate sleet alr but how do i actually enter my raffle tickets

#

like how do i give it in

#

and see if i can win?

slate sleet
#

They get announced every week in #giveaways.
It should look a little something like this - #giveaways message
If you were to win a raffle, You would go ahead and message Luke most likely to claim your prize.

near halo
#

so do my tickets auto go in?

slate sleet
#

Yessir

near halo
#

oh

torpid tapir
#

Is there any way i could use Venmo to buy something from the store ?

#

my paypal is absolutely fucked idk why

slate sleet
#

I don't believe there is a way, I recommend to try to fix your paypal or use a different form of transaction that we provide.

torn sky
rich oxide
torn sky
#

give it another 10-15 minutes. if it doesn't work after send me your steamid pls

rich oxide
#

ok

#

Zune

rich oxide
rotund salmon
#

Dm your steamid please

fickle parrot
#

Hacker @tepid kayak eu name: baked bean

marble mantleBOT
#

Hey, @fickle parrot

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

rotund salmon
#

Tickets are the fastest and best way to report cheaters.

rich oxide
#

iflyCars i sent

forest urchin
forest urchin
marble mantleBOT
#

Hey, @forest urchin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

olive lily
#

The vip is sold out for US Medium right

zealous kettle
dusty pulsar
#

Anyone that I can talk to about purchasing 30 VIP for my team? We are willing to pay more

mellow tundra
dusty pulsar
#

sent you a dm aden

timber grotto
#

i was gonna buy rank on the server im currently playing on, and everywhere on the server stats n shit it only said EU no bps 5x, but when i go to session it says Zues on that little picture. Just wanna double check which server im actually on

vestal knoll
#

I think your playing on EU Zeus 5x No bps

timber grotto
#

Just if u look at the player numbers it looks like im playing on the no bps 5x

vestal knoll
#

What server are you playing in Rust right now?

timber grotto
#

buuut

#

idk why the quality got so fucked but here it says zues

#

so im confused af

dark radish
#

it would say zeus

vestal knoll
#

You are playing on No bps EU

timber grotto
#

so its just normal no bps 5x

vestal knoll
#

Yes

timber grotto
#

idk whyt he picture says something else but ok

vestal knoll
#

Yeah sorry about that.

#

Ill let admins know

violet dagger
#

@timber grotto The name of EU No BPS is Zeus No Bps

#

Zeus 5x = With Blueprint
Zeus No Bps 5x = No Blueprints

timber grotto
#

so imma buy this 1?

dark radish
#

Yes

#

That is the server that you have the SS of

eager owl
#

how do i verify?

rough coral
#

i got banned on rustoria servers because i was playing with a hacker thats what it said but i never played with one and when i go to the ban appeal it says that it cant be unbanned

rotund salmon
marble mantleBOT
#

Hey, @eager owl

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Rustoria Link

Link your accounts with Rustoria for rewards!

rotund salmon
primal rivet
#

is there is a way to talk to an admin
whenever i type any command i dont see the response but i get the kit
so i never know how much time is left on my kit

near halo
#

I can not build on my base i need a bit of help

#

my user in game is blakeu21

forest urchin
near halo
#

ya

#

i am its just one part of it

primal rivet
#

are you next to a safe zone

forest urchin
#

mind joining support to stream your game for me

near halo
#

no

#

ya i will

rotund salmon
marble mantleBOT
rotund salmon
#

Please do that and let me know if it's fixed.

primal rivet
#

thank you

primal rivet
forest urchin
#

/appeal

marble mantleBOT
#

Hey, @forest urchin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

stark pewter
#

@balmy cypress

forest urchin
stark pewter
#

He told me to @ him

#

I needed to speak with him

silk fractal
#

Hello, I seem to be banned for using hacking on our servers. But I haven't used any cheats and I just can't get into your server. Can I find out the reason?

rotund salmon
marble mantleBOT
#

Hey, @silk fractal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

opaque shuttle
#

with the vanilla wipe Thursday, assuming rustoria will wipe as well, will the weekly servers wipe again on the next day, or will we be getting an 8 day wipe? 🙂

silk fractal
#

When I want to open a support request on your website, it says I am not banned and gives an error. But I can not login to any of your servers.

hollow compass
silk fractal
#

I don't know how long I have been banned, but I get banned: Hacking error immediately after I connect to the server.

hollow compass
torn creek
#

TRASH SERVERS

#

SOOOOOOO DOOKIE

silk fractal
#

OK, let me send.

tough bane
#

Hey @torn creek thanks for that massive input. heartoria Anything else you can help us besides that. Server that is having issues? Issue that is actually going on...

tough bane
mellow tundra
opaque shuttle
mellow tundra
#

Depends which server you're asking about

#

3x?

#

or 10x

opaque shuttle
#

3x us ❤️

mellow tundra
#

Only the 10x servers wipe again on friday, so 8 day wipe for u

opaque shuttle
#

hell yessss

near halo
#

how can i know why im ban here 😦

unknown.png
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

vestal knoll
near halo
#

i dont advertise anything 😦

#

i dont have a server

#

or a business

#

or anything

#

i dont get it

vestal knoll
#

Did you advertise your Youtube channel, stream, discord server, or any other link?

near halo
#

i dont have anything

#

like zero

proud timber
#

is tomorrow force/bp wipe ???

vestal knoll
#

Forced.

left plover
#

Anyone know where Rustoria gets their custom maps?

vestal knoll
#

Ask Luke

dark radish
#

hu?

vestal knoll
#

I have no clue.

proud timber
#

is tomorrow force/bp wipe ???

dark radish
#

yes

#

2pm est

#

7pm uk

proud timber
#

ok

vestal knoll
dark radish
#

😂

#

he wants to know double the times 🧠

vestal knoll
#

XD

proud timber
#

damn my bad lol

dark radish
#

We use a custom proc for our maps which means you will not find them on any site, but regardless yes, rustmaps.com is superior

#

hoppel makes best map website

vestal knoll
alpine plume
#

can i buy VIp for rustoria us long ? i need help

#

yes vip

vestal knoll
#

!vipstock

marble mantleBOT
#

Hey, @vestal knoll

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

vestal knoll
#

Click on the link and click on the server you want to buy Vip for

alpine plume
#

said out of stock

#

rustoria us long

vestal knoll
#

!vipstock

marble mantleBOT
#

Hey, @vestal knoll

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

vestal knoll
#

This means that there are no more left and will be purchasable again when someone elses VIP expires.

alpine plume
#

and for now they will not put more to buy?

vestal knoll
#

No

alpine plume
#

And you couldn't do me the favor of selling me one more, I couldn't buy before because I don't speak English and I didn't understand how to do it, I use google translator

#

pls only 1 more vip!

dark radish
#

Sorry mate, once they are sold out, they are gone.

#

They will Restock soon though!

alpine plume
#

😫

#

Fear And if they only sell me one, I really need it, do me that favor, if you want, I'll pay more than it's worth

#

🙏🏻

dark radish
#

I know that it may suck, but they won't restock even if You are willing to pay more :(

#

Just have to keep checking the donation page!

alpine plume
#

But they are not going to sell more, as in how long?

dark radish
#

They will restock when someones expires

#

I do not know that info tho

torn creek
#

dookie dookie doo doo

alpine plume
#

ohh ok ty anyways

proud timber
#

wait is it bp wipe im stupid

dark radish
#

its force wipe, so bps will be reset

proud timber
#

okay lol ty

broken peak
#

How many people can invited to your team on vanilla monthly?

opal crane
polar hamlet
#

my steam name is NTB.ZERO but my in game one is a bunch of numbers how do i make it NTB.ZERO

strong meadow
polar hamlet
#

@strong meadow ??

strong meadow
#

remove the . and it won't be numbers

vestal knoll
#

Remove the dot aka a period

polar hamlet
#

ohhh okay thx

icy viper
#

i know that the rules says smth about not advertising other servers but i have to ask if this rule applies to in the game, for example: im just chilling with a friend and we start talking in the voice chat of rust about experiences in other servers and we mention a name of other server, is that bannable?

zealous kettle
icy viper
#

oh okay, tysm :D.

iron dragon
#

how do i report a cheater

lucid pendant
#

!report @iron dragon

marble mantleBOT
#

Hey, @iron dragon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

blazing canopy
#

can i get a yknow unmute

#

asking what climate montenegro is

#

and that means i get muted

mellow tundra
#

You know what you were doing, you can stay muted.

torpid tapir
#

edgy annoying rust players: say racist shit just spelled differently

#

edgy annoying rust players: gets muted

#

edgy annoying rust players:

tough pecan
#

no memes in #support ❗️❗️❗️☹️☹️☹️

#

😡😡😡

blazing canopy
#

hahahha i actually wasnt @mellow tundra

mellow tundra
#

You can wait out your mute

#

thanks

blazing canopy
#

yeye wont be doing that

#

soz

#

but i actually was thinking about it

#

what climate

#

and also youve never met someone from there

mellow tundra
blazing canopy
#

whats that for

mellow tundra
#

This channel is for support only, if you want to speak about something where you no longer need support, you must go there.

blazing canopy
#

i do need support

#

a mute for no reason

mellow tundra
#

No, you don't

blazing canopy
#

hmm

mellow tundra
#

You were muted, your mute will remain

#

As I've already said

blazing canopy
#

issue hasnt been resolved has it

mellow tundra
#

No point arguing it, it won't change

#

There is no issue

blazing canopy
#

there is

weak panther
#

Bois I need help picking a video wanna help?

zealous kettle
near halo
#

how do i get vip

near halo
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

near halo
#

when will they be back in stock

near halo
#

ok thank you

tranquil thistle
#

bro this support thing is sh1t

#

fix your admins

#

ive been waiting for 30m

#

@echo venture

near halo
#

theres teamers in this server how do i contact admin?

vestal knoll
#

!ticket

marble mantleBOT
#

Hey, @vestal knoll

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

blazing canopy
#

yo can i get my issue resolved?

sweet cedar
#

!ticket

marble mantleBOT
#

Hey, @sweet cedar

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

sweet cedar
#

The VIP pass of the Us Medium server is sold out of stock. Do you have any plans to receive additional quantities?

lucid pendant
#

!vipstock @sweet cedar

marble mantleBOT
#

Hey, @sweet cedar

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

coarse sigil
#

Need help Cheater Rustoria Mainn admiinnn dm pls

halcyon shoal
#

how do i make a ticket

hollow compass
marble mantleBOT
#

Hey, @halcyon shoal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

hollow compass
#

^^

halcyon shoal
#

is that only for that specific type of situation

#

i need help with someone thats not a cheater

hollow compass
#

What is the issue?

halcyon shoal
#

i deleted my renewl email

#

is there anyway i can get it resent

hollow compass
#

For your vip?

halcyon shoal
#

yea

zealous kettle
#

What do you need the email for?

halcyon shoal
#

but i wanted to renew it

blazing canopy
#

@zealous kettle my issue hasnt been resolved, instead i was muted on discord by a rude member of staff

zealous kettle
#

If you opted for automatic renewal it should do it on its own.

zealous kettle
halcyon shoal
#

oo ii c

#

im not sure if i remember opting, is there a way to do that through the website

#

or is there a way to check

forest urchin
halcyon shoal
#

well i deleted and emptied ><

forest urchin
#

rip

sweet cedar
#

@zealous kettle
The VIP pass of the Us Medium server is sold out of stock. Do you have any plans to receive additional quantities?

zealous kettle
#

Check https://donate.rustoria.co and go to your account in the top right hand corner of your screen and you’ll see whether or not if it’s a subscription.

zealous kettle
blazing canopy
halcyon shoal
#

o i c, it seems its not a sub -

blazing canopy
#

muted because of a mental impairment and treated poorly by bad staff?

#

wow

zealous kettle
halcyon shoal
#

would there be a way to renew? or is it too late

zealous kettle
halcyon shoal
#

got it, thank you

sweet cedar
#

Still Out of stock

ancient sparrow
#

im already in the steam group but in game it says im not

vestal knoll
#

Did you try /auth

forest urchin
#

just needed to give it sum time for it to register

vestal knoll
#

Ok thank you 🙂

forest urchin
#

np

forest urchin
marble mantleBOT
#

Hey, @sweet cedar

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

forest urchin
sweet cedar
#

Understood Thanks a lot

forest urchin
gentle orchid
#

Hey guys do people still go to Luke if they make a mistake on their choice of server etc with a donation?

forest urchin
#

incase it takes him a while to respond write your steam id, your problem and the fix so that way he can respond to you and you dont have to keep waiting on him

split axle
#

Why have I lost frames on main and the ping's gone up as well?

vestal knoll
#

Who pinged?

frigid anvil
#

@near halo will you guys have poker in us main next wipe?

near halo
mental valley
#

3x us is down

split axle
#

main down too

dim hazel
#

trio 5x down

mellow tundra
#

Scheduled maintenance, shouldn't be too long

#

~25 minute estimate

mental valley
#

oh, thanks for letting us know

wide sorrel
#

was there a warning for this

mental valley
#

^ not sarcastic

wide sorrel
#

bc i didnt get one

split axle
#

nope no warning

torpid jetty
#

thats dumb

near halo
#

wait so its maintenance not wipe right?

wide sorrel
#

wipes tomorrow

torpid jetty
#

5x does?

mental valley
#

force wipe

torpid jetty
#

for why

near halo
#

All servers wipe tomorrow, its force wipe

mental valley
#

first thursday of every month is force wipe

near halo
#

zeus severs down

torpid jetty
#

wth its april

near halo
#

prob ddos

dim hazel
#

snowy

near halo
dim hazel
#

how are you a trial head moderator

vestal knoll
dim hazel
#

that is the dumbest role ive ever heard of

near halo
#

alr

dim hazel
#

your trial

#

but your a head mod

#

explain

near halo
torpid jetty
#

is there a ticket system or something in here?

mellow tundra
mellow tundra
torpid jetty
#

oh

#

I made one earlier but it was never responded to lol

mellow tundra
#

Which server was this on?

torpid jetty
#

uhhhhh

#

5x no bps

mellow tundra
#

trio or us?

torpid jetty
#

trio

mellow tundra
#

I believe trio tickets are being looked into now.

#

/ticket list to view your current tickets

torpid jetty
#

it was 250

mellow tundra
#

Your ticket was responded to three minutes after it was made, about 4 hours ago from now..

torpid jetty
#

yeah but after that it wasnt

mellow tundra
#

You haven't made further tickets.

#

If you reply to your own ticket after it was responded to, a new one is not created so we won't see it

torpid jetty
#

You have to make further tickets to respond to the same ticket?

mellow tundra
#

Responding to your own ticket after we replied to it does not go to us.

torpid jetty
#

¯_(ツ)_/¯

near halo
#

I need some help

polar hamlet
#

my steam name is NTB.Zero in steam but in game it shows as a bunch of numbers how do i fix it

mellow tundra
mellow tundra
near halo
#

I need some refund's on the 5x no bp trio I lost 6 aks 3 bolts and 6 full metal kit and 1 blue card and 1 red card due to the server restarting.

mellow tundra
#

We don't refund items nor interfere with gameplay.

near halo
#

ok

mental valley
#

is 3x back up?

mellow tundra
#

Yeah

mental valley
#

thanks

#

3x is down again

desert blaze
#

love loosing 5 kits to server lag

mental valley
#

nvm, back up

mental valley
desert blaze
#

yes fr

mental valley
fast cloak
#

Yo someone just dossed the server to take our m39 admins

#

We can’t find their names

#

My team knows where they live

dark radish
#

If you could make a /ticket ingame, that would help them out!

fast cloak
#

K

#

Like I said I can’t find their name

#

They didn’t kill us just while server was down they built on base and took our m39 from my teammate on the roof

dark radish
#

wait did you guys get dc while they didn’t?

violet dagger
#

The server crashed. Everyone was kicked they just happen to load in faster and got your friends loot on the roof.

soft patrol
#

is the server still down?

fast cloak
#

Yeah they didn’t

soft patrol
#

eu main seems to be down

fast cloak
#

I mean I’ll accept that answer but my friend loaded in instantly and knew we had a m39 when we were not using it

#

And they were already gone when he loaded in

#

His name is vux in game

#

He just bragged about it

desert blaze
#

we were at oil and got killed and lost are kits twice because we didnt get up fast enough any way we could get them back

fast cloak
#

Bro we are not rich like that

fallow gyro
#

EU main just went offline again

soft patrol
#

eu main is off forever

#

whats going on

gentle orchid
#

Is anyone available to hop in voice chat for 5 seconds?

near halo
#

does anyone know what time rustoria us main wipes tommorow?

meager schooner
near halo
marble mantleBOT
#

Hey, @near halo

Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:

  • Maps
  • Blueprints
  • Shop Points

The time of the force wipe is typically around 2PM EST / 7PM UK time.

Countdown timer for force wipe (1st April 2021) - https://a.chronus.eu/19B4CF8

Chronus Relative Time Service
near halo
#

Thats when it will be wiping

sterile crypt
#

i cant join the server

#

stuck at downloading 0.0%

gentle orchid
#

What exactly is required in order for me to remove a member from my group - and bring our main guy on? Duo/Trio server, had a guy that dropped and cant come back, only played a few hours. Now our main guy is on and will be the only other in our group.

fallow gyro
#

EU main just went offline again

gentle orchid
#

do I need to reformat my computer and go into witness protection, clear auths, what exactly would i need to do.

near halo
gentle orchid
#

all the door, holy cow

#

alrightyt

#

even chests?

#

oh lord

near halo
gentle orchid
#

oh thank god

near halo
#

unless they have codelocks

gentle orchid
#

of course they do

near halo
#

then just change the code

fallow gyro
#

rip

gentle orchid
#

can yhou change master code somehow?

sterile crypt
#

looking for mods or admin

near halo
fallow gyro
#

you have to change each one individually

near halo
fallow gyro
#

why is EU main offline?

sterile crypt
#

can't join US main

#

stuck at downloading 0.0%

near halo
sterile crypt
#

i will DM you the screenshot

#

no

#

the disconnected screen

near halo
marble mantleBOT
#

Hey, @sterile crypt

If you are received the Disconenction message World File Mismatch error
then follow this step:

Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

fallow gyro
#

how long maintenance normally last

near halo
#

Try that

sterile crypt
#

i deleted already

near halo
#

Who do I talk to regarding VIP

#

What's his @

spare widget
#

@near halo You'd message @balmy cypress about VIP blobthumbsup

lucid pendant
#

!vipissues @near halo

marble mantleBOT
#

Hey, @near halo

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

timber grotto
#

is force wipe today?

wooden spindle
#

!force

lucid pendant
#

!force @timber grotto

marble mantleBOT
#

Hey, @timber grotto

Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:

  • Maps
  • Blueprints
  • Shop Points

The time of the force wipe is typically around 2PM EST / 7PM UK time.

Countdown timer for force wipe (1st April 2021) - https://a.chronus.eu/19B4CF8

Chronus Relative Time Service
near halo
#

I have a quick question

bold reef
#

How do I get vip/donor role? I have vip

near halo
#

where is 10x eu

frank urchin
#

How do i skin my kit pbp

#

pvp

wooden spindle
#

/pref pvp
or if you have pvp plus u type
/pref pvp+
@frank urchin

#

it will seems like u get it but you dont get it u will just skin it and choose on a lr or ak and choose your loadout as well 🙂

fallow gyro
#

EU main major Lag

#

please

soft patrol
#

eu main is off again

waxen sapphire
#

Purchase issue

soft patrol
#

rip i was flying on mini aswel

marble mantleBOT
#

Hey, @slow maple

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

where is 10x eu wtf

void condor
#

Currently under going maintenance. That's why the EU servers are off at the moment

near halo
#

will they be up before wipe? @void condor

void condor
#

Oh yes of course, it's just the best time to do it before a force wipe ;p

#

They might go up and down a few times during the next little while

gleaming blade
#

@void condor the vip renew by its seld or i have to repay?

#

self"

void condor
#

If you selected the re-occuring then it will, if not you'll have to go buy it again

past knoll
#

hello

#

I didn't understand what's happends if we boost serv discord

#

i ear something about supply signal ? how do that work ? what is it ?

opal crane
marble mantleBOT
past knoll
#

so i will get 1 supply signal in my base ? every day xD

wooden spindle
#

yes, but i think is is only on modded servers @past knoll

past knoll
#

not on rustoria EU main ?

wooden spindle
#

i dont think so but idk

#

i mean try type /kit on the main

#

and you maybe will se

past knoll
#

they can exeplain better tbh

woven adder
past knoll
#

they should say it no ?

#

cuz they just say " you get supply " xD

woven adder
#

you get supply on modded

#

not official

opal crane
past knoll
#

so no point to boost discord when we play only main ?

tranquil zinc
#

.

opal crane
past knoll
#

i mean it's better that make main serv not P2W 😄

neat pumice
past knoll
#

yeah xD

languid terrace
#

Umm kind of bought vip for wrong server. How do I go about getting a refund?

opal crane
frozen pecan
#

Hello any admin or mod online? need help

rotund salmon
frozen pecan
#

well i join rustoria eu long and i have issue i can't spawn or wakeup

#

its only on rustoria servers

rotund salmon
#

That's weird

frozen pecan
#

other servers im fine

#

i try google it but i didn't find something useful

rotund salmon
#

You can spin around but you'd be sleeping correct?

frozen pecan
#

so maybe any admin can try to force spawn me or something

#

no i was sleeping in beach and i try everything i didn't wakeup

#

and now someone killed me and i can't respawn

rotund salmon
#

Can you open F1 console?

frozen pecan
#

yes

#

as i heard its sync issue

#

but i get this only in rustoria eu main and eu long

#

and then i got kicked and it says eac connection lost

#

connection time out

rotund salmon
#

I'm not sure on how to fix this. I'll ask an admin. But for now could you check your ping for me

frozen pecan
#

ok

#

its 116

rotund salmon
#

I have no idea.

frozen pecan
#

try to ask an admin to try to spawn me or something

rotund salmon
#

Maybe another chat mod can help you. For now i'll dm an admin

frozen pecan
#

sure i will be waiting 🙂

opal crane
opal crane
marble mantleBOT
red prairie
#

Have you tried the following in F1:
kill
respawn

frozen pecan
#

i try kill it didn't work

red prairie
#

try respawn

frozen pecan
red prairie
#

i assume you hit esc a few times as well before trying to wake up

frozen pecan
opal crane
#

Thanks

frozen pecan
#

your welcome

frozen pecan
#

is it allowed to join the server with vpn?

#

it might fix the issue

red prairie
#

yes

#

but user beware

#

Feel like I had someone come to me about this in the past, just don't remember what the fix was

opal crane
# frozen pecan your welcome

I asked the Admins to help you. As I said, this may take some time. If you can solve the problem yourself, please don't forget to let me know!

rotund salmon
#

@frozen pecan try to relog and make sure you're not dead though

frozen pecan
frozen pecan
#

i try to slove it from 1 week

#

ok somehow i spawn on the beach now and i can't wake up

quaint lark
#

Hello When Zeus X5 wipe what time?

gritty cosmos
#

Ive accidently bought vip for the wrong server , id like to get a refund. Where do i msgs the admin?

lucid pendant
#

@gritty cosmos you can message @balmy cypress

#

you probably can transfer as long as the server you want is not sold out

near halo
#

Obviously wipe is at 7pm today, will there be an extended wipe as I don’t see much point in another wipe tomorrow

lucid pendant
#

?

near halo
#

Force wipe is at 7

#

Correct?

lucid pendant
#

!force @near halo

marble mantleBOT
#

Hey, @near halo

Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:

  • Maps
  • Blueprints
  • Shop Points

The time of the force wipe is typically around 2PM EST / 7PM UK time.

Countdown timer for force wipe (1st April 2021) - https://a.chronus.eu/19B4CF8

Chronus Relative Time Service
near halo
#

Yeah I know that but

#

Will it wipe again tomorrow

lucid pendant
#

no

near halo
#

So it’s an extended wipe

#

Alr bet

#

Thank you

lucid pendant
#

@near halo nothing is extended

frozen pecan
opal crane
frozen pecan
#

np thanks for helping me 🙂

waxen knot
#

how do you fix the Opening Scence problem when loading into a server

#

?

#

?

#

?

wraith thistle
#

I need help.

gentle orchid
#

Yo the ticket system in game is spamming me with replies to my "i am bringing a third in dont want a teamining ban on tc" ticket about reporting a cheater

#

literally flooding the screen

near halo
#

@lucid pendant

#

I thought w

#

Oh wait

#

Ffs

#

Dw

wraith thistle
#

One of the managers said it would be settled in three days

near halo
#

!wipe

#

Nice

wraith thistle
#

One of the managers said it would be settled in three days

neat pumice
waxen knot
#

how do you fix the Opening Scence problem when loading into a server

#

anyone please i need help

neat pumice
waxen knot
#

I7

#

16GB OF RAM

#

1070

#

1TB SSD

#

what else you need

neat pumice
#

That'll do nicely.

waxen knot
#

so how do i fix it

#

?

neat pumice
#

There's no one solution fits all. But can you check if you're opted in to the steam beta?

waxen knot
#

how do i check that

neat pumice
#

Setting - Account - Beta participation

#

If you're opted in, opt out 🙂

waxen knot
#

im opted out already

#

says the thing you just sent

#

i have tried multiple ways like run as administrator, reset computer, everything

#

uninstalled

#

check files

#

checked*

neat pumice
#

Have you updated your Nvidia drivers recently?

waxen knot
#

yes

#

1st thing i did

neat pumice
#

Ok so you updated them post experiencing the problem

waxen knot
#

yes i experienced this issue and updaterd and it still happens

neat pumice
#

I'm going to dm you a webpage of common solutions to Rust crashes ok?

waxen knot
#

ok

neat pumice
#

There are many, you may have tried some of them, try all of them 🙂

waxen knot
#

i have watched every video

#

i have done everything there

neat pumice
#

If you have tried all of those steps, including restarting the game, I would personally run a clean install of windows on my PC.

#

If that still fails, I would start looking at faulty components.

#

Good luck!

waxen knot
#

i have tried one thing and i will tell you if it works

lost hound
#

Who do I talk to about a random vip charge I didn't buy and no it shouldn't be on automatic last time I bought it I canceled the automatic payment

waxen knot
#

OMG @neat pumice your a legend. It works

near halo
#

@neat pumice I’m really confused with this force and wipe man

#

Because 10z wipes tmr

#

But force is also today

#

So are you gonna just not wipe Friday and wipe Tuesday

unique prism
#

trio surver network WTF ?

sacred orbit
#

<@&274980199668645888>

tough bane
#

yes?

sacred orbit
#

Please mute that guy who spaming in looking-for-group

gritty prism
#

Is there a vip pass for all eu servers in the shop?

sacred orbit
#

i think no

tough bane
#

No we do not offer for all our servers at once

haughty harbor
sacred orbit
#

He posted 2x in minute

#

you think thats ok?

wanton marlin
#

If you have an issue with it you can always block him or mute the channel

haughty harbor
#

Ye I see what you mean now yes your welcome to do what spoinks said if you really find it that annoyingly

#

Annoying*

sacred orbit
#

you are new mod?

icy ruin
#

Any admin on?

#

just wondering if we are getting any new vip slot for US medium

#

my friend would like to buy one

sacred orbit
icy ruin
#

he did for the past 4 hours

#

still out of stock

sacred orbit
#

thats mean no more left vips

lucid pendant
#

!vipstock @icy ruin

marble mantleBOT
#

Hey, @icy ruin

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

simple cairn
#

AYE someone is hacking on the server that I'm on

#

any admin on?

marble mantleBOT
#

Hey, @simple cairn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

neat pumice
#

Vanilla be vanilla-ing ofc

hasty igloo
#

is friday a one day wipe or will there be an extra day added on ?

vital palm
#

more vips on eu long?

neat pumice
neat pumice
# vital palm more vips on eu long?

I don't believe anything has been confirmed for EU Long, and the VIP stocks aren't publicised or scheduled, so my advice is to keep your eyes peeled 🙂

hasty igloo
#

thank you

near halo
neat pumice
near halo
#

Ok ty