#support

1 messages · Page 1384 of 1

thorn river
#

It can take up to 1-3 business for your appeal to be reviewed.

cedar rover
#

One to three days?

thorn river
cedar rover
#

11

glacial jetty
#

2 KIDS SCRIPTING ON 5X RUSTORIA help

wispy dirge
marble mantleBOT
#

Hey, @glacial jetty

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

wispy dirge
#

Also please do not call out the server they are on, they may toggle cheats.

glacial jetty
#

i did nobody came i lost my whole base

#

thx tho

#

scripting mfs

keen hedge
#

@wispy dirge

#

just got banned

#

for not killing our neighbors lol

near halo
#

/banappeal @keen hedge

marble mantleBOT
#

Hey, @keen hedge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

keen hedge
#

@near halo

#

we just played all day and now our shits pretty much open

#

😐

#

and the staff explicitly said it was ok

#

now I'm gonna have to wait for a 3d ban

wispy dirge
# keen hedge for not killing our neighbors lol

You won't get banned for just not killing your neighbors, there had to be more to it.
You never want to make it look like you are really friendly, if you want peace with your neighbors just don't camp them, if you happen to kill them so be it, either take their stuff or leave it.

keen hedge
#

dude

#

we killed eachother

#

they litearlly killed us lol

#

can you check who applied the ban and talk to them?

wispy dirge
#

The administrator who banned you and your team must have seen something that warranted the ban.
You will need to file an appeal and give it a little time.

keen hedge
#

so

#

our 8 hours of work down the drain

#

our base is pretty much wide open and we were the richest on the server lol

wispy dirge
#

Did you need something?

#

K then stay out of support 🙂

near halo
wispy dirge
#

If you cheat you will get caught sooner or later.
If you have no need for staff, please chat in #general

near halo
#

they have over 15 servers to watch over

wispy dirge
#

You are spamming support, unless you need something, please chat in #general

patent ember
#

@violet dagger

gusty canyon
#

i need support

wispy dirge
gusty canyon
#

can i talk to you in waiting support

wispy dirge
#

I am unable to do a voice chat at the moment, if it is private feel free to DM me.

gusty canyon
#

on rustoria 5x for some reason it wont let me type in chat

#

us

wispy dirge
gusty canyon
#

i just got the game ahour ago

#

and have not said anything bador racit

wispy dirge
#

Have you tried to rejoin?

gusty canyon
#

no i will do that rn

wispy dirge
#

Let me know if it fixes it.

gusty canyon
#

wont let me

#

type still

patent ember
#

i need help too

wispy dirge
patent ember
#

i can't download map

#

eu 5x

#

no bps

wispy dirge
gusty canyon
#

ok

opal crane
patent ember
#

Thnx

wispy dirge
wispy dirge
marble mantleBOT
gusty canyon
#

i cant type in chat in this on as well

opal crane
patent ember
#

❤️

opal crane
#

Download it and move it to this folder
C:\Program Files (x86)\Steam\steamapps\common\Rust\maps

patent ember
#

yeah

#

i know

#

i do it 3rd time

#

@opal crane it didn't work

opal crane
#

Try to verify your game files then try again

patent ember
#

i did it

opal crane
#

Same error again?

patent ember
#

dm pls

opal crane
#

@patent ember Can you try this one please

patent ember
#

Yes

#

That's work

#

❤️

near halo
#

yo

#

whats the pop been like on force wipe on toria long? havnt played it since the first wipe it came out

#

how big is queue for first couple days?

narrow reef
#

hello guys

#

we have a cheater rustoria nobps eu

mental nest
#

Rustoria eu main

#

rage togglers c13

#

million f7 reports

#

can u check while we r baiting

#

TSIDE

#

<@&274971100184576010>

neat pumice
marble mantleBOT
#

Hey, @narrow reef

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

neat pumice
#

@narrow reef I deleted your post containing the name of the suspected cheater, please don't call them out in public spaces, please include such information in your ticket in game :)

near halo
#

LAAAAAAAAAAAAAAAAAAAAAAAAAAAAG

sly marlin
#

<@&274971100184576010>

mint tide
#

No bps EU 5X problems?

hollow sequoia
#

ahhah the server is lagging more than Ryan on his way back from gambling all the server donations away at Bingo

crystal cipher
#

how do i add my friend to my base he is in my clan but isnt able to use /remove

crystal cipher
#

ok

pseudo brook
#

/ticket

marble mantleBOT
#

Hey, @pseudo brook

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

pseudo brook
#

/appeal

marble mantleBOT
#

Hey, @pseudo brook

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

pseudo brook
#

Can someone tell me if I can get a reason that my appeal is denied or what to do next because this is rly unfair

neat pumice
pseudo brook
#

I just want to know why

#

I don't think my ban was fair or there wasn't any evidence to ban me

neat pumice
pseudo brook
#

Yea it says scripting but I was prim locked and never had a gun so idk how they got to the accusation that I was scripting

#

That's besides the fact that I don't script and if I did I wouldn't spend stupid money on vip passes to just loose them and be banned

neat pumice
raven mist
#

We've got enough proof ferris, coming in here wont make a difference, just be smart and dont script PepeHmm

pseudo brook
#

There is no proof that's why I'm mad

raven mist
#

Your appeal was denied, i guess its good for you to move on

pseudo brook
#

Let me see the evidence and then I'll stop

raven mist
#

We do not give out our evidence for good reasons sir.

pseudo brook
#

So u just ban ppl and provide no evidence other then our staff is well trained

raven mist
#

Correct, why should we give away our methods? PepeHmm

#

You got caught, got banned

pseudo brook
#

Idgaf abt your methods I want to see the proof that I was cheating because I wasn't and if your going to accuse me of scipting I need to use a gun for that which I didn't

violet dagger
#

We understand that from your point of view that you think you deserve to see the proof that got you banned but you need to understand why we don’t provide proof and we are not required to. If we show you the proof you can see how we got the proof and our methods and then everyone will know how to avoid it. You were banned and it wasn’t for no reason or without any proof.

pseudo brook
#

I still don't see how that works but ig it's what ever can I get refund on the vip I can't use

violet dagger
#

Feel free to send a dm to @balmy cypress and discuss that with him

gilded surge
#

hey im trying to load into Rustoria EU long and i can stand up is there a reason?

gilded surge
#

ok thanks :D

#

well

#

im dead now

#

and i cant stand uop

#

i mean respawwn

neat pumice
#

Did you see yourself dying, or did you lag into the respawn screen?

gilded surge
#

i had the same prob yesterady

#

yesterday

next chasm
#

i tryd to log into no bps 5x eu and it sais i got banned for scripting any reason why?

gilded surge
#

i logged after i couldnt fix

neat pumice
gilded surge
#

its 37 ping

neat pumice
neat pumice
next chasm
#

i have not because i havent playd in weeks

neat pumice
marble mantleBOT
#

Hey, @next chasm

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

neat pumice
#

I highly recommend you do so, if you believe the ban was unjustly awarded

next chasm
#

ok thanks

neat pumice
near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

gilded surge
#

@neat pumice i restarted game and everything and still cant

#

respawn

#

i validated my game files

neat pumice
gilded surge
#

yes

#

now it disconnected me

neat pumice
#

Ok so that error means your steam is having problems connecting to the EAC servers

#

Which would cause the problem of you not being able to stand up as well

#

I notice that your ping is 124ms now, could be an unstable connection, perhaps try restarting your router.

#

I would also recommend completely logging out of steam and back in, to try and restore the EAC connection

gilded surge
#

ok

neat pumice
#

Try Steam first, then router, if it doesn't work, tag me here and I'll continue the troubleshooting 🙂

gilded surge
#

ok

waxen oar
#

/shop doesnt work on us nobps 5x

#

atleast for me

opal crane
opal crane
# waxen oar atleast for me

It's work for me. You can restart your game and try again. If it still not work, you can pass the problem to the Admins using the /ticket command ingame.

waxen oar
#

k ty

orchid anchor
#

how can i appeal my friends ban from this server

marble mantleBOT
#

Hey, @orchid anchor

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

torn sky
#

they have to do it on their own

orchid anchor
#

okay thank you

#

@torn sky im just wondering my my Friends ban appeal was denied

#

can u atleast hear him out

torn sky
orchid anchor
#

it says it was denied

torn sky
#

then it was denied

orchid anchor
#

but can he at least hear him out

#

its been 3 months

#

we just wanna play ur server but we cant becasue of this

misty temple
#

cuppiesh u should play other server rustoria servers are shit admins can't do there job

torn sky
#

that is unlucky but he can reach out/explain his situation to our admin team in the ban appeal. An admin take a decision and this decision is final

torn sky
orchid anchor
#

can u take a look at his ban appeal

#

hes thinking of buying vip

misty temple
#

don't buy vip trust me

#

server lags people cheat admins sleep

torn sky
#

@misty temple as i said before. there is no need to shittalk in here. feel free to play or not play our servers. Also keep this channel topic related.

misty temple
#

im helping people

torn sky
upper lark
#

someone can tell me how this new quarry thing works on zeus /shop

waxen oar
torn sky
#

do /auth ingame and tell me what it says pls

waxen oar
#

that i already have permission

#

and rewards for following services

upper lark
#

its not shop thing i want to know how the new quarry thing works its like the igame hqm sulf stone quarrys?

vestal knoll
torn sky
waxen oar
#

but i have already done that

vestal knoll
#

Then do /auth and if that doesn’t work you might have to relog but wait a couple minutes after you do /auth and try /s again

torn sky
#

@waxen oar can you send me a screenshot of the website where you link your social medias?

waxen oar
#

ye

near halo
#

how do you get the dedicated player role

waxen oar
raven mist
#

2k hours on one server @near halo

dire bough
#

What’s the / for the tickets

#

We’ve done /ticket and it’s not working sorry

vestal knoll
waxen oar
#

i did

#

it says joined now

brisk thicket
#

/ticket

marble mantleBOT
#

Hey, @brisk thicket

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

neat basin
#

play rustoria 5x no bps us

#

^

opal crane
#

@chilly falcon bilgisayarı falan resetledin sanırsam. Geldiğin zaman beni etiketle bakmaya devam edelim ya da Waiting for Support kanalında beklersin

quiet atlas
#

Last wipe i got banned for playing with a cheater which i appealed because i didn't play with them and got denied. Then the other day they got unbanned because it was deemed an "admin mistake" or something along those lines. Meanwhile all the VIP time i had on my account is gone. How does Rustoria plan to reimburse me for this?

dark radish
torn sky
#

may i ask who talked to you about the "admin mistake" ?

quiet atlas
#

will have to get back to you about that

torn sky
#

mh?

near halo
#

free captain

heavy pivot
#

How can i appeal a ban?

torn sky
marble mantleBOT
#

Hey, @heavy pivot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

torn sky
wooden belfry
#

can someone help on eu 10x no bps

#

hard cheaters

pliant forum
#

can an admin message me? was banned on my favorite server and I believe it wasnt necessary

heavy pivot
#

i was banned and it was necessary but i has changed my ways yk 😄

torn sky
#

did you make an appeal so far?

pliant forum
hazy tide
#

how many times does someone have to be muted in chat before their toxicity just gets them kicked from server? their name, their play, their spamming ingame, their vc and everything is just beyond toxic

near halo
cinder copper
#

How can i report a player

#

???

near halo
cinder copper
#

only in-game @near halo ???

near halo
cinder copper
#

you do not have a player report area

#

?

#

how many more you want @near halo ???

hazy tide
cinder copper
#

this guy is hacking on your servers half of the server is complaining about him

#

wtf

near halo
cinder copper
#

@near halo im sure that ppl do that to them

#

~he changed is name twice already

#

just saying

near halo
cinder copper
#

@near halo already did pls check this group out

#

legit half of chat getting crazy

#

about this guy

near halo
cinder copper
#

thks buddy

near halo
#

Need admin

torn sky
placid bane
#

Can i get helt in support??

#

help

versed elbow
placid bane
#

Can you join me in a call?

#

its a bit complicated

solar lotus
#

you get muted for saying fuck blm?

near halo
#

This guy rusty insided me and now is calling me raciest slurs

#

When do you know when ban has been appealed or denied?

#

/report @near halo

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

@near halo check the appeal website

#

Need surver admin

#

on no bps 5x us

versed elbow
solar lotus
#

Saying fuck BLM is rules for a mute?

dark radish
#

I mean, yeah?

#

why did you say that?

solar lotus
#

If i say fuck WP am i getting muted no, and second of all the message right before that stated that i support blacks white asians and orange people but fuck BLM

#

Becuase BLM is a joke and someone was having a conversation with me about it

near halo
#

Need admin for a team of cheters

vestal knoll
#

!report

marble mantleBOT
#

Hey, @vestal knoll

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

dark radish
#

nevertheless its still very racist if you say Fuck BLM and BLM is a joke

sudden vessel
#

Hello can any mod / admin tell me why im banned on rustoria 28/3 no bps x5 ? Unicorn name steam id: 76561198119475280

solar lotus
#

Explain to me how it isnt...?

#

Its an opinion based thing

dark radish
#

You legit are saying "Fuck black lives matter"

sudden vessel
#

it tells me im banned for hacking but i never cheated lol

dark radish
#

in which you state that Black lives dont matter

solar lotus
#

Yes fuck the organization

#

i didnt say fuck black people

#

I said fuck BLM the organization

dark radish
#

Some mods may not know that was what you were implying maybe

solar lotus
#

If i was being racist id have said fuck a black person

#

Then they need to not get so horny on the mute button and actually read the chat

near halo
#

I did ticket an hour ago and nothing happed

slate sleet
dark radish
#

Im going to link you the appeal website and you can appeal your mute if you feel its unjust

solar lotus
#

How so

slate sleet
#

not the organization

dark radish
solar lotus
#

because youre reading shit the wrong way now

sudden vessel
#

please help anyone 😮

versed elbow
dark radish
sudden vessel
#

@versed elbow Hello can any mod / admin tell me why im banned on rustoria 28/3 no bps x5 ? Unicorn name steam id: 76561198119475280

#

oh okay thank you ❤️

solar lotus
#

I can go grab the screen shots of the chat where the msg before legit stated how i support people individually and then someone said some shit about BLM and i said fuck BLM

marble mantleBOT
#

Hey, @sudden vessel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

dark radish
solar lotus
#

youre brain dead

near halo
#

Is going afk allowed?

dark radish
#

again, insulting staff and arguing wont get you unmuted my guy. Have a good day!

vestal knoll
near halo
#

on zues 5x

dark radish
near halo
#

Alr thanks

dark radish
#

No problem ThumbsUporia

solar lotus
#

"my n word" is good but "fuck blm" isnt welcome to 2021 where everyones a fucking snowflake and you get muted for saying an opinion

dark radish
#

what server?

solar lotus
#

oh you got him now that i said some shit lmfao

dark radish
#

Your mute will stay. please move to #general as this conversation is now over. Have a awesome day!

native kelp
#

How to create Ticket without going in-game :#

tough bane
#

You cant

wide hemlock
#

can someone go watch jmss i think hes esping, he prefires everything and is scripting bc he is beaming me

vestal knoll
#

!ticket

marble mantleBOT
#

Hey, @vestal knoll

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

wide hemlock
#

i already opened a ticket and no one did anything

#

hes out here hacking his ass off and no one wants to respond hes clearly cheating

vestal knoll
#

Admins are busy and they will review your ticket when they get the chance, but for now we just ask for patience.

wide hemlock
#

ok but please we cant play the game rn bc of it so hopefully you guys respond soon

vestal knoll
#

Sorry, but thank you for your patience.

hybrid kayak
#

/ticket

marble mantleBOT
#

Hey, @hybrid kayak

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

old echo
#

/ticket

marble mantleBOT
#

Hey, @old echo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

hybrid kayak
#

/ticket

marble mantleBOT
#

Hey, @hybrid kayak

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

digital horizon
#

/ticket

marble mantleBOT
#

Hey, @digital horizon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

digital horizon
#

/ticket

marble mantleBOT
#

Hey, @digital horizon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

digital horizon
#

!ticket

marble mantleBOT
#

Hey, @digital horizon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

dark radish
digital horizon
#

Ill dm uoi

eternal cedar
#

what do i do if there is hackers

dark radish
eternal cedar
#

my group have made tickets where do i put the evidence of the hackers

rugged hearth
#

Would it be possible to change my VIP from a one time purchase to a subscription?

stray marsh
#

/ticket

marble mantleBOT
#

Hey, @stray marsh

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

torn sky
rugged hearth
#

alright thanks

torn sky
stray marsh
#

@torn sky Any admins on that you know of? I'm an admin for another server and have something to pass on

torn sky
#

Let me check

marsh gulch
#

got a report to make on some hackers

#

also i got muted for saying "my n word" kinda silly but not what im here for XD

torn sky
#

You can report people with the ingame command /ticket. It also helps to pair it with a F7 report.

#

Regarding your mute. That will remain since we don’t allow any sort of racism on our servers

eternal cedar
#

i have made a ticket report and an f7 but nothing has happened

near halo
eternal cedar
#

@near halo they replied asking for names but since then nothing happened

near halo
eternal cedar
#

@near halo i replied to the ticket with the names

strong meadow
eternal cedar
#

@strong meadow Ill do that now but they are so obviously hacking like bullets curving to my head

#

@torn sky am i able to show you the evidence of the hackers?

scenic lion
#

on the eu main why is the god clan still here almost all have vac bans and 6 were banned last night for hacking theyve raided us 3 times

torn sky
scenic lion
#

and there are still 9 deep

mighty depot
#

!ticket

marble mantleBOT
#

Hey, @mighty depot

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

mighty depot
#

can any mod dm rq? found the most blatant cheater i have seen on the 10x

torn sky
torn sky
near kindle
#

there are ppl raiding at t3 eu main, they got our base password, shut down all the turret , clear all the tc auth. , remove all the beds, we have hundreds turrets , which he could never touch our main tc , any admin could help?

marble mantleBOT
#

Hey, @near kindle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

neat pumice
#

The admins don't interfere in gameplay, but if you suspect a player of hacking, you should make a ticket in game 🙂

mighty depot
#

sent a ticket w proof on the 10x no bp server. thank you guys

warped hedge
#

Hey can i get some help plz

neat pumice
#

!appeal @warped hedge

marble mantleBOT
#

Hey, @warped hedge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

icy ruin
#

May I speak to an admin plz

#

my friend is vpn banned

versed mural
#

HOME INVASION BANNED BY HACKER AND RETURN BACK?

#

rustoria us main

icy ruin
#

\he appealed and somehow the appeal was denied and said he is going be unbanned for the next wipe

versed mural
#

He killed my entire LR team, I saw several hacking players banning and then you unban them

#

haha

#

nice staff

#

It takes you years to see a hacker ticket and it took 1 day to unban a hacker

icy ruin
#

he is probably just coming back with a alternate account bro lol

neat pumice
#

!report @versed mural

marble mantleBOT
#

Hey, @versed mural

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

round plinth
#

May I speak to admin? we got code raided and we changed the lock 3 times without telling anyone. and they still just opened the doors. and yes, the door was locked (red)

mellow tundra
#

There are no type of cheats allowing a player access to your locks or allowing them to find the codes.

#

Either they had the code from someone in your group, or guessed it most likely

verbal jackal
#

?banappeal @daring jackal

marble mantleBOT
#

Hey, @daring jackal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

round plinth
#

then they guessed 5033, 5142, 6666 and 5959 on the first try. that is very impressive.

icy ruin
#

@verbal jackal could you plz look into my friend's appeal plz, his steam id is 76561198413798161, he was vpn banned

verbal jackal
#

?banappeal @icy ruin

marble mantleBOT
#

Hey, @icy ruin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

icy ruin
#

he did appeal, but the appeal was denied

verbal jackal
#

Well, that is the final answer then.

icy ruin
#

it happened quite a few times before to my teammates

#

so I had to come over to get an admin to take a quick look

#

would you please just have a look, I am pretty sure he is just vpn banned

#

the reply was he is going to be unbanned until next wipe

verbal jackal
#

Well if that players ban appeal was denied, it would be for a reason because admins check them all.

icy ruin
#

All right, thank you

neat pumice
#

!report

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

neat pumice
#

Sorry about that, I've deleted your original post to avoid the suspected cheater realising that they've been detected

near halo
#

he's literally raging

#

he knows

neat pumice
# near halo he knows

That may well be true, but it's simply a matter of best practice 🙂 Thanks for the help with reporting! Have a good evening 🙂

near halo
#

😐

wraith thistle
#

Please help me

#

Management please help me

sweet matrix
#

@wraith thistle Whats up?

near halo
#

Hey I need help.

#

Idk why I have perms

#

I got demoted sadly

#

ye

sweet matrix
#

Message Luke or Chunky

near halo
#

Ok but i actually need help

sweet matrix
#

nvm

near halo
#

can i report a scripter here?

sweet matrix
#

@near halo Please make a ticket in game to report people.

near halo
#

ok

#

I'm trying to join a clan and I can't

sweet matrix
#

Are you sure you typed it right?

near halo
#

yes.

near halo
#

and like a transcript of him getting banned

near halo
sweet matrix
#

We dont pre-ban

wispy dirge
ember wraith
#

i need support as i got banned for greater group of three ! but ive had cleared tc ,, as our 1 friend gonna be playing in an an other server

#

we replaced it

marble mantleBOT
#

Hey, @ember wraith

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

marble seal
#

@zealous kettle why noi train?

dark radish
marble seal
#

dan'

#

Dam

near halo
ember wraith
#

any admin who cold look into my ban group limit ?

neat pumice
marble mantleBOT
#

Hey, @ember wraith

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

neat pumice
ember wraith
#

yhea just hoping to get that fixed asap so wee can get going lol ... i litteraly replaced a teamates that wont be joining again ,...

#

killed the bag and cleared tc ... started a clan .. but forgot to switch codes

near halo
#

does anyone know when aden’s gonna be back

ember wraith
#

also hope my ticket will unbann my teamates or they will need to open one aswell ?

neat pumice
neat pumice
ember wraith
#

@neat pumice done 😛

#

ohh really

near halo
#

@echo venture can you accept my friend request i need to DM you something ._.

tepid cradle
#

Have they went over all the applications yet

dusty pollen
#

i need to report a cheater i f7d like an hour ago nothing happend yet but these kids blatant

near halo
#

how do i talk to a admin about being unbanned?

sweet matrix
dusty pollen
#

how

sweet matrix
torn creek
#

DOOKIE DOOKIE DOO DOO SERVERS

icy ruin
#

Hey if I repurchase the vip

#

does the vip override the previous one?

#

or it stack the duration of the vip?

#

for the same server

torn creek
#

TRASH SERVERS

tepid cradle
#

Mad cause bad

strong meadow
# torn creek TRASH SERVERS

Better to explain the issue then call the servers trash because you're always welcome to play somewhere else, if you explain we can help your experience.

eternal urchin
# icy ruin for the same server

Hey!, If you purchase a different kit for example a builder and a pvp kit, they will not over ride and you will be able to redeem them both!

tepid cradle
#

Yo fizine

torn creek
#

@strong meadow NAH, FUCK ALL DAT

icy ruin
#

i am talking about normal vip for us medium

eternal urchin
torn creek
#

POO POO SERVERS

strong meadow
icy ruin
#

wow thats such a waste then though

torn creek
#

NAH FUCK ALL DAT

icy ruin
#

cause I need to buy it now so that it doesnt run out of vip

tepid cradle
#

Yo @strong meadow do you know if all the applications are looked at and done

icy ruin
#

all right thank you then

strong meadow
torn creek
#

I like you @strong meadow

strong meadow
icy ruin
#

@strong meadow Hey Fizine one of my teammates got vpn banned, would you please take a quick look at it

eternal urchin
tepid cradle
#

Even if denied?

torn creek
#

I got banned for no reason a while back, so I just come in here to dick with the admins

#

you cool tho

icy ruin
#

@eternal urchin I know when it would be expire but the vip might run out by then

torn creek
#

but NAH FUCK ALL DAT @dark radish

tepid cradle
#

Fr tho

dark radish
torn creek
#

@zealous kettle HELL NAH

tepid cradle
#

Yo spoofy question

zealous kettle
tepid cradle
#

He said I’ll get a message regarding my application will they tell me if I got denied?

zealous kettle
tepid cradle
#

Ok ty

eternal urchin
tepid cradle
#

I applied for in game chat mod

#

Lol

marble mantleBOT
#

Hey, @icy ruin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

icy ruin
#

@strong meadow he did appeal, but the appeal was rejected, would you plz have a look into it, I am pretty such he is just vpn banned

fringe dawn
#

@spare widget

#

Check dms plz

strong meadow
icy ruin
#

all right then thank you

near halo
#

racism in nobps 10x US

torn sky
#

pls do a /ticket ingame if you see racism and not a moderator muting the person

spare widget
#

Hey @fringe dawn, please message @balmy cypress about that. I'll explain the situation and he's great at giving the right answer. I'm sure he'll get back to you as soon as he's available 🙂

near halo
#

can someone tell me if i were to buy the vip for a rustoria server would the 30 days start next wipe?

neat pumice
thorny vault
#

@near halo this goes hard

#

ngl

near halo
#

will it also end at the same day or will it go through that wipe because i want to buy a 30 day vip but i dont want it to end half way through the last wipe next month @neat pumice

neat pumice
#

It will possibly be mid week

torn sky
#

@thorny vault anything you need help with?

near halo
#

ok thank you

#

do you think it will be sold out if i buy it on wipe day?

#

i want to buy vip for the official us main server and i dont wanna buy it to late

neat pumice
near halo
#

ok

thorny vault
near halo
#

@torn sky Hey

#

Quick question

eternal urchin
torn sky
#

@near halo im heading to bed but heartless will be able to help you too

near halo
#

and i’m banned

eternal urchin
#

/appeal

marble mantleBOT
#

Hey, @eternal urchin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

could y’all buy me a new account with vip money to evade?

distant wadi
#

I purchased US med vip the other day for my friend with the intention of using it for the force wipe on Thursday. Unfortunately I put in the wrong steam id for him and just realized that now. I can verify that it was me who bought it and will do anything necessary to get it switched. Thank you

distant wadi
#

done

zealous kettle
# distant wadi done

Sorry forgot to mention, make sure to include your steamid and the steamid you want it transferred to.

sweet matrix
near halo
#

is there any other admin i could talk to about my ban?

#

i feel like my ban was racially charged

torn sky
#

@near halo an admin will never do his judgement base on such things. If your appeal got denied it is a final answer

near halo
#

hey admins can you respond to my appeal

wispy dirge
near halo
#

idk really mabye 2or3weeks ago

wispy dirge
mellow tundra
near halo
#

it has been denied i cant do anything about it have a nice day

mellow tundra
#

Once it’s been denied, that’s our final decision.

versed mural
#

nice

#

server

#

down

#

xD

near halo
#

Admins have been notified about it.

versed mural
#

xD

thorn topaz
#

US Medium has been crashing the past week; however, it only affects some people not everyone. Typically we have 2 out of 6 people that don't crash, while the others do

near halo
#

Can a admin talk to me

eternal urchin
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

wispy dirge
rocky saffron
#

when does vip open up

#

for us long

wispy dirge
marble mantleBOT
#

Hey, @rocky saffron

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

heady ore
#

how do i get points? other than linking my stuff

rancid mesa
#

any ideas?

marble mantleBOT
#

Hey, @rancid mesa

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

strong meadow
#

Should be good to still claim loyal if you have everything else linked!

rancid mesa
#

i have twitter disc and twitch but yt isnt working

heady ore
strong meadow
strong meadow
heady ore
#

so is it impossible to get points that are like 15?

#

like to buy them

dark radish
#

You can earn up to 5/hr by linking all socials, but if you have a nitro boost, you can earn 6/hr if you have everything linked

heady ore
#

like 5 per hour of playing?

dark radish
#

Yes

heady ore
#

how do i unlink my discord i linked the wrong acc

wispy dirge
marble mantleBOT
heady ore
#

how long does admin approval take?

wispy dirge
#

Not long I don't think, @strong meadow you know by chance?

dark radish
#

there is no set time, just when an admin gets the chance to view it, im sure

strong meadow
#

^^ adding an unlink request for the admins to see will make it 0-3 days most likely

heady ore
#

damn alright

near halo
#

where do i make an appeal

forest urchin
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

molten topaz
#

can i transfer my vip

#

from one rustoria sewrver to another

spare widget
#

Yes, sometimes. It's worth asking @balmy cypress about that. Send him a DM and he'll get back to you as soon as he's available

upper river
#

/appeal

marble mantleBOT
#

Hey, @upper river

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

glad drift
#

Hello admins blatant esp on eu main i have clip

marble mantleBOT
#

Hey, @glad drift

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

glad drift
#

They just killed us with really blatant ESP and one of their members got ban

wispy dirge
glad drift
#

i made a report for the original guy and he got banned but how can i report clan for association?

glad drift
#

ok done 😄

#

ty

quaint bolt
#

hello any admins online? on rustoria eu main there is cheating clan on location D13, one of them get banned already by anti-cheat, but whole group know that he was cheating, and they have more cheaters still in team, can some1 ban them for association and make this server free of cheating zerg?

hollow compass
glad drift
#

guys we are getting raided by cheater clan rn please come to support call

#

I have so many clips man and literlaly all counters calling them out for cheats in chat...

near halo
#

Is codelock raiding bannable

pure sinew
near halo
#

thats gay

quaint bolt
#

hello any <@&274971100184576010> online?

delicate oriole
#

would like to speak with an admin. i already submitted a ticket in game for a player that is cheating

pure sinew
glad drift
#

please come tovoice

pure sinew
pure sinew
glad drift
#

man we got raided by the most blatant cheaters. One of them got banned 2hr ago after we report and now his cheater clan coming to raid us. I have like 8 clips. The whole counters coming is also calling them cheaters on chat

#

we asked for them to get association ban but gg

near halo
#

Hello @spare widget look dm

pure sinew
glad drift
#

They are clear ESP and maybe even scripting

pure sinew
#

Ok make sure to ticket with all the information you told me

glad drift
#

I made F7 but i have so many clips i think its better to screenshare and show

pure sinew
#

Do a ticket as the admins can’t see f7

#

?ticket

marble mantleBOT
#

Hey, @pure sinew

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

pure sinew
#

Make sure to do that and an admin will look into it as soon as possible!

glad drift
#

I made it also

#

i made one two hours ago also

#

They calling us n word in chat now also i have clip

near halo
#

I need help @pure sinew

neat pumice
glad drift
#

Anyone is coming for voice chat?

near halo
#

I was banned couple weeks ago wanted to know if I can talk to an admin

neat pumice
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

I’ve done that and it was denied 2 weeks ago that’s why

glad drift
#

Monologic

#

Please come to the voicechat man

neat pumice
neat pumice
# glad drift Please come to the voicechat man

Hey randomrabbitz, I'm currently unavailable for vc, screaming children in the background tends to be a distraction, but if this is about your ingame ticket for suspected cheaters, the admins will get to the ticket as soon as they are able. We can't speed up that process as chat mods manning the support channel 🙂

neat pumice
near halo
#

I believe the ban is false and would like to request to talk to an admin

#

I was already talking to @spare widget and he said I was supposed to get unbanned on the 28th

#

But he hadn’t responded

#

To my dms

neat pumice
near halo
#

Yesterday around this time

neat pumice
# near halo Yesterday around this time

If you've received an unban date from ZenZen privately, and received yesterday as an answer, then I would just shoot him a new dm now and wait for a response 🙂 He will get to you eventually, but a little patience can go a long way, they are dealing with tickets a lot of the time 🙂

void condor
#

Hey there, I'm not sure what you expect to happen on a server that is so highly populated. The admin team do an amazing job at keeping those numbers as low as possible. Making reports about these "Cheaters" helps so much in the effort to get rid of them as fast as possible. However most people can't be bothered to do that and then expect them to just magically disappear. Remember that we as a server can only do so much to tackle the issue of cheaters and we do the very best we can. Here are the links to the Facepunch feedback though > https://rust.facepunch.com/feedback/ Feel free to tell them to improve their antihack, and or solve the issues regarding cheating as us as a server are not responsible for this in the slightest. Here's also a link to the anticheat of the game > https://www.easy.ac/en-us/support/ Both which hold more power than we do to tackle cheaters.

Rust’s world is harsh. The environment is not kind. Bears and wolves will chase and kill you. Falling from a height will kill you. Being exposed to radiation for an extended period will kill you. Starving will kill you. Being cold will kill you. Other players can find you, kill you, and take your stuff. Fortunately for you, you can kill others a...

near halo
#

hey i just got the god kit and im not sure if i have it yet

#

will it give me a name tag or no

void condor
#

You should have a different colour name in chat if you have a kit

void condor
near halo
#

i got it on the 10x us

#

so i have it?

void condor
#

Just type /kit god

celest quail
#

i want know why we got ban

marble mantleBOT
#

Hey, @celest quail

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

rapid yarrow
#

Hey idk if this is the right spot but I have a clip of a guy flying on the server. Who should I send the clip to?

marble mantleBOT
#

Hey, @rapid yarrow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

neat pumice
mental nest
#

A guy who was getting reported with tickets from thursday by several ppl

#

and never banned by any of ur admins in 4 days

violet dagger
#

@mental nest The last time you submitted a ticket was 27th February.

split axle
#

bruh when is main going back up

violet dagger
#

US Main is booting up atm

mental nest
#

I mean he was gettting reported by the whole team

violet dagger
#

F7 reports or /ticket?

mental nest
#

and rustoria is the only server where we faced 0 reaction to reports

#

dont you see f7s?

violet dagger
#

?report

marble mantleBOT
#

Hey, @violet dagger

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

violet dagger
#

Next time use /ticket

mental nest
#

some times when u f7 it says ticket created

tidal shore
#

rollback?

mental nest
wraith thistle
#

Please help me

wispy dirge
mental nest
#

last time i saw smth like that was in facepunch like 2 years ago)

wraith thistle
#

I am an Asian player who may have a lot of difficulties in communication

wispy dirge
#

I am also unable to do voice at the moment.

wraith thistle
#

I can only rely on an interpreter to communicate with us

mental nest
#

And I am pretty sure for some reason, that his teammates are never getting asoc bans (8

wraith thistle
#

Please help me

#

My best friends and I were playing the game and we met a guy from our common country who said he was a great ally

#

My friends and I had no idea he was a hacker

#

He told us to follow him He's good

wispy dirge
wraith thistle
#

We got banned while we were playing

#

We were deceived but it was too late

marble mantleBOT
#

Hey, @wraith thistle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

wispy dirge
#

You will need to follow our appeals process, from there our Adminstrators will investigate. You will get a dm from a Rustoria bot once your appeal has been reviewed. If you dont get a dm by then check the https://bans.rustoria.co/ for your response.

wraith thistle
#

Because we don't understand English, we don't translate it very well, there may be many mistakes

#

My request was dismissed on appeal

#

Please do help us

wispy dirge
mental nest
#

or for hacking

wraith thistle
#

no

#

We were cheated

#

We're not hackers

wispy dirge
#

Were you banned, or did you find a cheater?

wraith thistle
#

We are the players who love this server and this game

mental nest
#

Where are you from

opal crane
marble mantleBOT
wraith thistle
#

We're banned

mental nest
opal crane
brittle flicker
#

get banned cuz playing with cheater ????

#

need help i play always dou with my brother

wraith thistle
#

NO

#

Please help me

opal crane
marble mantleBOT
#

Hey, @wraith thistle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

wraith thistle
#

Because I will not appeal because of many wrong English resulting in the failure of the appeal

#

We're not hackers, we're duped players

royal surge
#

hello go clan [EU] Rustoria.co - 10x No BPs Go clan teaming with another poeple there team limits

brittle flicker
#

can you help me too.

opal crane
marble mantleBOT
#

Hey, @royal surge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

opal crane
wraith thistle
#

Google is not allowed in our country

rugged lark
#

Is there a management online? I need the help of management!

wraith thistle
#

I lost my appeal because my translation was flawed

#

We are not hackers but can't get into the server

brittle flicker
#

i write a appeal.

rotund salmon
opal crane
rotund salmon
#

!ip

wraith thistle
#

But we didn't break the rules

wraith thistle
opal crane
#

Can you give me your Steam ID?

#

Steam link or ID

wraith thistle
#

Why don't we get into the server

brittle flicker
rugged lark
#

I met a guy from the same country in the game, and we made an alliance, but I didn't know he was hacked and he was sent out of the server by ban and the claim was rejected.

opal crane
wraith thistle
#

Laozhang

rugged lark
#

I really didn't know he was a hacker, so I came to you to complain.

rotund salmon
marble mantleBOT
#

Hey, @brittle flicker

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

rugged lark
#

Because we are from the same country, we let our guard down, and I love this server very much.

opal crane
#

Are you all friends? @rugged lark @wraith thistle @brittle flicker

rugged lark
#

So I want to ask for your help.

wraith thistle
#

We need your help. We're not hackers

rugged lark
#

I don't know their id very well.

wraith thistle
#

That man is in league with us. We don't know he's a hacker

brittle flicker
#

my brother is still playing

wraith thistle
#

He just allied with us for an hour

rugged lark
#

I'm a green player. I really don't know he's a hacker, so please give me this chance. I really like playing on this server.

#

@opal crane

wraith thistle
#

Then we were kicked out of the server

brittle flicker
#

i teaming only with my brother

neat pumice
brittle flicker
#

i no friends with wasp or green i dont know them

wraith thistle
#

We saw that he was kicked out of the server, and then we knew that he was a hacker

opal crane
#

If you have submit an appeal and it has been denied, there is nothing to do. You have to wait for next wipe Admins will check and they will unban you depending on the situation

wraith thistle
#

But then we were kicked out of the server

brittle flicker
#

this is not my case with wasp or green, no friends no teaming with them i dont no them.

wraith thistle
brittle flicker
#

look my account its public

wraith thistle
#

Please help me

wraith thistle
opal crane
#

If you have submit an appeal and it has been denied, there is nothing to do. You have to wait for next wipe. Admins will check and they will unban you depending on the situation

@wraith thistle @brittle flicker @rugged lark

brittle flicker
#

he guys, why im banned. where is the problem

#

check the appeal or my case and clear the situation

#

its wipe day

rugged lark
#

We all have stock, and we don't want to play with hackers.

opal crane
#

如果你提交了上诉,但被拒绝了,那就没办法了。你必须等待下一次的清除,管理员会检查,他们会根据情况解除你的禁令。

wraith thistle
#

We want to go in and play

rugged lark
#

Thank you. I see.

wraith thistle
#

Yes, we are Chinese, but we are not hackers

neat pumice
# brittle flicker its wipe day

An admin will respond to your appeal as soon as they are able. But you must be patient, I understand that you're frustrated, but this is the procedure every player must follow. Have a nice day 🙂

rugged lark
#

This is my number, id. You can take a look at it.
76561198865436326

brittle flicker
#

its wrongly what happend.

wraith thistle
#

I know there are a lot of hackers in our country, and we hate them

brittle flicker
#

wasd where from ?

wraith thistle
#

We don't like to play with hackers

#

We are innocent

rotund salmon
wraith thistle
brittle flicker
#

@opal crane im not teaming with any only my brother, can you solve my case

rotund salmon
#

They understand that but you have to understand that if an admin reviewed your appeal and rejected it then you'll have to wait.

brittle flicker
#

if we cannot play we looking for other server

#

im from germany

opal crane
#

Oh okey you can understand English then

brittle flicker
#

its wipe day

#

yes

#

but why wait

brittle flicker
#

we wait for wipe day, and now this

opal crane
brittle flicker
#

i understand but in this case its wrongly what happend. im not teaming i play only with my brother and he is still on the server, he wait for me

#

we play the server like 2 years

verbal ridge
#

How i can make a ban appel

#

?

opal crane
marble mantleBOT
#

Hey, @verbal ridge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

wraith thistle
opal crane
brittle flicker
#

no i understand, but can you check this now.

opal crane
#

3 days later

brittle flicker
#

we wont to wait now, we playing always together and if we cant play here togehter we look for a other server, look for any one to help me now.

#

i go to toillette now and wait

#

he is still on the server

#

and wait for me

rotund salmon
#

naahuui Did you submit an appeal?

brittle flicker
#

yeah i do, i know but wait 3 days,, on the wipe day

#

i play only with my brother as a DOU.

rotund salmon
opal crane
brittle flicker
#

i cant wait i got a child and my wife allows me the 2 days of wipe day

#

i try to connect in 30 min, if not working we look for other server, is not your fault but my too

rotund salmon
#

They might review it in 1 day

brittle flicker
#

for no reason banned

rotund salmon
#

I'm afraid the only way you can get help is by submitting an appeal which you already did

#

but you just have to wait now.

brittle flicker
#

the important day is the wipe day bro

#

and this is today

rotund salmon
#

?force

marble mantleBOT
#

Hey, @rotund salmon

Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:

  • Maps
  • Blueprints
  • Shop Points

The time of the force wipe is typically around 2PM EST / 7PM UK time.

Countdown timer for force wipe (1st April 2021) - https://a.chronus.eu/19B4CF8

rotund salmon
#

April 1

#

That's in 3 days

#

I don't think any of the Rustoria servers are wiping anytime before April 1st.

#

What server are you talking about?

brittle flicker
#

we playing here for more than 2-3 years and now we ve to wait. sorry but we leave it will be not solved. look for any who can solve this now. we want to play here

#

look for one he has more rights than the admins here

rotund salmon
#

naahuui

brittle flicker
#

i know 🙂

rotund salmon
#

What server are you playing on/

opal crane
#

Please move to #general if you don't need help

balmy cypress
#

@brittle flicker @wraith thistle Unmute, we are in a voice channel

brittle flicker
#

i thought yesterday i was raiding with my brother a base, we countered and they registrated on the tc too.. player luke and sevzen they countered us

rotund salmon
#

naahuui an admin is in a VC with you

opal crane
#

@rugged lark

brittle flicker
#

thx for help.

livid raptor
balmy cypress
small spade
#

!appeal

marble mantleBOT
#

Hey, @small spade

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

paper fossil
#

any admin active ?

torn sky
plain owl
#

everyone come vibe in waiting for support

paper fossil
marble mantleBOT
#

Hey, @paper fossil

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

cyan bolt
#

How come several time I come online after been sleeping several doors in my bases are open?
This is not the first time on your servers this happens.

Same time when you run into huge componds that have been raid you often see offliners gone through big bases and most doors are open?!

You should probably solve this bug. (Or kick the playing admin helping his friends. Been playing on those servers too!)

zealous kettle
#

I don't think it's possible for the server to open your doors, if you could get some sort of clip or evidence we can definitely look into it further.

cyan bolt
#

Interesting because reacted several time going in to big compounds and those clans leave all doors open. Inside base sounds lazy. But okey maybe they are.

It happend 3 nights in last 2 weeks for me.
Playing without /ad maybe a bug there?!

But beside that I played this game over 8k hours so I'm know how to close down my base before going to bed!

pure sinew
torn sky
#

Interesting because reacted several time going in to big compounds and those clans leave all doors open. Inside base sounds lazy. But okey maybe they are.
-> they could have just despawned and didn't care about the open doors. There is multiple reasons

It happend 3 nights in last 2 weeks for me.
Playing without /ad maybe a bug there?!
-> you're the first one that is complaining about that issue from what i can tell. is there any chance electricity is involved?

rotund salmon
#

and definitely no admin is doing this.

torn sky
rotund salmon
hazy tide
#

Is there a way to add onto a ticket without creating a new one?

rotund salmon
#

i think its /ticket reply

#

you might have to add the ticket ID aswell

hazy tide
#

that's only if they've responded to a ticket

rotund salmon
#

Hmm.

#

Im pretty sure thats the only possible way

hazy tide
#

kid has zero AK recoil, 160 meters all shots hit 1 body part, 2nd time same bullshit, under 1K hours scripting like a mofo

zealous kettle
sharp pilot
#

<@&274971100184576010> Need to speak with an admin

sweet matrix
#

What's up?

sharp pilot
#

Need to speak with an administrator

#

you admin Zinky?

sweet matrix
#

I'm sure I'm able to help. What's the problem?

sharp pilot
#

can i talk to you in voice

misty scroll
sharp pilot
#

i would rather not type all of this...

misty scroll
#

Well what's it about?

sharp pilot
#

i was just banned in game and i need to tell an admin my side of the story

cyan bolt
cyan bolt
#

Going to record when I go to bed, and record too see if I can recreate the issue with actually proof instead of me just saying I see it! 🙂
Maybe I sleep walk

rotund salmon
marble mantleBOT
#

Hey, @slim venture

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

can i get unbanned

#

for playing with cheater

#

i didnt even know he was

torn sky
#

!banappeal @near halo

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

how long

#

will the appeal take?

sweet matrix
#

Up to 3 days.

torn sky
toxic osprey
#

Sorry :(

ruby mica
#

When will vip for rustoria long come out

rotund salmon
#

!vipstock

marble mantleBOT
#

Hey, @rotund salmon

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

livid raptor
#

<@&274971100184576010>

versed elbow
#

!report

marble mantleBOT
#

Hey, @livid raptor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

marble mantleBOT
#

Hey, @teal jackal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

teal jackal
#

I did

sweet matrix
#

Every ticket gets responded to so please wait just a bit for an admin to look at it. You can check responses by doing /ticket view (id) in game

waxen mountain
#

/ticket

marble mantleBOT
#

Hey, @waxen mountain

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

waxen mountain
#

Why is there no admin reply to me?

#

i wait for 2-3day

near halo
waxen mountain
#

@near halo no i need a unban not ticket

near halo
waxen mountain
near halo
sharp fossil
#

!report

marble mantleBOT
#

Hey, @sharp fossil

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

waxen mountain
#

thanks am unbanned ❤️

rotund escarp
#

!report

marble mantleBOT
#

Hey, @rotund escarp

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

can i get some1 banned if they inside me?

dark radish
#

Nope. insiding is not against our rules

mossy spoke
#

I quit the game and when I re-entered I was banned as soon as I entered. I am not cheating I think this is a mistake. Please remove my ban. A big clan is about to raid me.

steamID: STEAM_0:0:60006429
steamID3: [U:1:120012858]
steamID64 (Dec): 76561198080278586
steamID64 (Hex): 11000010727403a
customURL http://steamcommunity.com/id/PhoenixByrneDark
profile http://steamcommunity.com/profiles/76561198080278586
profile state Public
profile created January 1st, 2013
name DARK
real name Phoenix Byrne
location Canada

rotund salmon
#

!appeal @mossy spoke

marble mantleBOT
#

Hey, @mossy spoke

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
dark radish
#

Just how the game is. keep your friends close and your enemies closer.

rotund escarp
#

how do i get someone banned for cheating, havent had a reply yet been 10 minutes, this guys is esp and aim hacking

dark radish
#

did you make a ticket?

rotund escarp
#

yeah

#

10 minutes ago

rotund salmon
#

tickets take time.

rotund escarp
#

can i report it through hear at all?

rotund salmon
#

The admins also have to be certain the player is hacking

rotund salmon
rotund escarp
#

i mean he knows exactly where we are at all times, then just one shot headshots us

#

hes had people on his steam page saying he is hacking too

dark radish
#

We understand you may be frustrated with the suspected cheater, but you have done your part and now an admin will deal with the cheater!

#

Thanks for helping us out!

rotund escarp
#

ay thanks man, been playing on this server all day, been fun until these guys came on and started beaming us and finding everything

#

you know who they are right?

dark radish
#

I personally don't know, but the admins will soon and hopefully ban them if they are indeed cheating.

rotund escarp
#

Cheers once again, mind if i pass the situation over to my friend because i really have to get going

dark radish
#

Actually there is really no point into this conversation as you have already done the most important part.

rotund escarp
#

alright thank you but if you need to talk to anyone i wont be here so talk to one of my clan mates who are online

dark radish
#

Of course.

rotund escarp
#

thank you for your help, have a good day!

#

also is ./removing an entire base and compound allowed, they are being pretty toxic about it too.

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

Just making sure before I buy does the 30 day queue skip pass last 30 days from purchase or does it reset on forced wipe?

rotund salmon
#

The 30 days start the second you buy VIP

#

So if you buy VIP half way into wipe it will be gone half way into next wipe.

near halo
#

Ok thanks for your help 🙂

rotund salmon
#

Welcome 🙂

rough marlin
#

so ehm apperently i got banned for exceeding group limit on the modded 10x server i was with 6 people total playing on it .. a bit ago.. i wanted to play on the main server and it said i got banned.. but the 10x didnt have any rules ab the group limit so im confused

marble mantleBOT
#

Hey, @rough marlin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

slender venture
#

i went deep on a base that might be teaming they have for bags in loot room

#

on the 5x trio

fallen girder
#

anyone help me?

marble mantleBOT
#

Hey, @slender venture

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

fallen girder
#

???????????