#support
1 messages · Page 1383 of 1
Unfortunately I cannot help with that. You are going to have to wait out the timer.
Does my bag stay there the duration of the timer
The group limit is 5 and for future server info go to #oldserverinfo @fluid shore
So I lose my stuff?
Unfortunately yes.
And you cant turn off the timer?
I cannot no
That really sucks

They should at least make the bag stay there until the timer runs out
do /rules ingame for more info on that
@fluid shore slaves are illegal
How do I report someone for breaking team limit?
/ticket
Hey, @feral mortar
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Hello, I am HERO rank on 10x eu No Bps.
Is there any way I can upgrade to ELITE rank without paying full price again?
Need help on main with cheaters.
/ticket
Hey, @cedar lance
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
No one is coming :/
You need to be patient, they will be reviewing your ticket as soon as possible 🙂
Currently getting raided by cheaters lol.
There is not a way to upgrade, as each kit you purchase is good for 1 month.
If you purchase the Elite kit you will have access to both kits to redeem.
why is my team banned for teaming? we had one player on who was afk at the time of the ban and we never made any alliances or team in any way
And don't tell us to appeal a ban when we know we ain't done fuck all wrong
Well as much as you are going to hate this, you guys should make a ban appeal @ https://bans.rustoria.co/
@wispy dirge check me pls
I am a mere chatmod and do not have that power
You will get a dm from a Rustoria bot once your appeal has been reviewed. If you dont get a dm by then check the https://bans.rustoria.co/ for your response.
The best way to get into contact with someone who CAN tell you what happened is to make that appeal. They can clarify anything you guys did or if it was maybe a mistake!
"maybe". it most definitely was a mistake smh
Most likely it was not
As fear Said it won’t help to discuss anything in here. Pls go ahead and fill out an appeal and wait for an admin to have a look at it
@wispy dirge
I have already requested a look into your case, you will need to wait for the reply.
Give it a few days, please.
@wispy dirge okay thanks
someone explain to me
why when another clan gets banned, they only ban online players
yet when our clan gets banned both times, its all players
Should be online and offline players of each group
very professional of you guys to favourite teams
sheesh clan got banned and one who was off joined
didnt get banned
for example Sheesh clan and REQ got banned for exceeding but a player "y2k" was able to play
like tf?
Should be getting kickbanned
explain?
every team that gets banned, the offline people join a hour later
but us they ban everyone
I mean technically offline members have not been teaming at that time. Since they were offline and weren’t aware of that but I believe the whole clan gets kicked for that
Make your appeals to have an admin look at it
makes no sense
Depends on the situation
how
Explain Zune.
Try that again politely
please?
under what circumstances please
It depends on things like: was it your first time teaming
Then it was a wipe ban
I am not aware of that group. If you see something like that make a /ticket ingame
Admins will always have a look into everything and decide what is the best for the player and the server
how? were banned lmao
Unfortunately
also, clan called rigel and l9 were blatant teaming. killed us on roof, let rigel fly over not shooting at them but shoot us through embrasures. but u guys say "no evidence"
smh
Obviously we can’t ban people by just someone saying that. We need evidence to do so
On it!
?ticket
Hey, @stiff stratus
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Meant to reply to the first message haha.
mad cus we shit on advise
The infrastructure team is looking into this now.
sure
random but is there such a thing as getting raided but the whole base exterior looks fine?
only interior cleaned
DM me a pic?
i cant get in yet
i didnt get ss of the guy that killed me while i was sleeping in base
You will see the bot show it online when its back up and running --->
how to see
cause i clicked spawn on my bed and went around my base before the server crashed
The administrator is showing that you have been unbanned. Please try and join, if that fails please send me a screenshot via DM's.
!gamefiles @languid iron
Hey, @languid iron
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
The servers are now back online.
Hi
When I am unbanned
Did you make an /appeal
I have restrictions for playing with a cheater
?banappeal
Hey, @elder tendon
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
?appeal
Hey, @unreal turtle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
should be ok now @unreal turtle
hello, i need help
How can we help you?
russia / en?
English.
my teammate and I were banned because we were in the team with cheaters, but we did not play with them, but simply came in so that they would not kill us.
you can check on the logs that they killed us and then threw an invite so that we could be seen and they did not kill us
we didn’t know that they were with cheats
?appeal
Hey, @verbal turtle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Please follow the appeal process and we can go from there 🙂
What is the real appeal time? We just have a weekend and we wanted to enjoy the game, but in the end, they were banned for nothing
You will get a dm from a Rustoria bot once your appeal has been reviewed. Appeals usually take aroung to 1-3 business days. If you don't get a dm by then check the https://bans.rustoria.co/ for your response.
ok, thanks
@unreal turtle your friend didnt even try to join again
How to buy skinbox
You need to donate
?donate
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
How much
For which server?
https://donate.rustoria.co/packages.php?game=3&server=14# Check Supporter 10x
you sure its the correct steamid?
Well, thats another one
sry...
i'm so sry....
try again in 5 minutes sir ^^
ayo i did an appeal
i was recurting new members for the clan
apperantly was one cheating
What you mean
You will get a dm from a Rustoria bot once your appeal has been reviewed. Appeals usually take aroung to 1-3 business days. If you don't get a dm by then check the https://bans.rustoria.co/ for your response.
same here i donated and im in ur group
Whats the issue?
Id much rather dm u
my dms are open sir
hey there, in middle of ocean, cant get up or kill, any ideas?
Can you please elaborate?
im asleep in the middle of the ocean, unable to wake or f1 kill myself
Have you restarted your game?
ye
What server?
?verify
Hey, @green sinew
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Make sure that everything is linked to Rustoria then we can go from there.
It is
And they are the correct accounts.
!vipissues
Hey, @green sinew
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
yo i have been on rustoria servers and its been a couple wipes at least since i last appeared on either the eu 5x or 10x
Hey Me and a friend just died to a hacker on US main and he got banned is there a way to gvet our loot back?
Sorry, admins do not interfere with gameplay
How can we help you?
hello, I am banned on the server for cheats but there are none
?appeal
Hey, @cursive laurel
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
You will need to follow our appeal's process, You will get a dm from a Rustoria bot once your appeal has been reviewed. Appeals usually take up to 1-3 days. If you dont get a dm by then check the https://bans.rustoria.co/ for your response.
i'd like to be able to see myself on the leaderboards so i can see my k.d., all my friends are on they only im not
Are the leader boards for the wipe or in general like every wipe added
per wipe
ah ok was wondering why im 4th page with 180hr
@trail needle @green sinew To my knowledge the leaderboards carry over wipe and force wipe but may vary for server to check out the leaderboards you can use this link https://rustoria.co/leaderboards.php
Hi is it possible to get a refund on vip? It renewed my subscription few hours ago and I don't play on this server anymore
You should speak to @balmy cypress about that. But VIP refunds are as a general rule not given.
I understand, I'll message him and see what happens
It says im banned from your servers idk why
!banappeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@neat pumice Do you know why i am banned
The reason is always written there when you try to load in.
It just says play elsewhere
Submit a ban appeal if you feel the ban is unjust, an admin will review your case within 1-3 days. Chat moderators are unable to review your case manually 🙂
Gotta wait for an admin ^^
No problem, I'm sure the admin reviewing your case will be able to explain any confusion 🙂
Access Denied
You don't have permission to access "http://steamcommunity.com/openid/login?" on this server.
Reference #18.a60fea5.1616850616.1009ca2
it keeps saying this
When you try and submit an appeal?
Yes
Send me your steamid in a DM and I'll forward the case for manual review 🙂
Let me restart my computer that might help instead of making you do a bunch of work
Give it a try, by all means 🙂
Guys I bought /skin and the winter hoodie aint there
Ok it let me now thanks
Guys I bought /skin and the winter hoodie aint there
@neat pumice Do you think i got banned for having a private steam profile?
I doubt it, but the response to the ban appeal will clear everything up for you 🙂
!rewards @spark mortar
Hey, @spark mortar
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
!steamid @vast basin
Hey, @vast basin
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Pls go ahead and make a /ticket ingame if our skinbox is missing a skin and an admin will have a look at it
Sometimes skins don't load. So try close it and open it again. If it's not happening, make a ticket as Zune says
Quick question, is a response on your appeal always that you're either unbanned or still banned? Is there a way that I can speak to the banning admin after I get a response on my appeal?
You get the response if you’re appeal has been denied or accepted. It depends on the situation most likely if you can talk to an admin afterwards. What are you referring to exactly?
I mean I find 400 characters a little less to convince an admin, who is already convinced that Im hacking, to unban me. I honestly think that a civilized chat could clear up the situation.
We experienced better results so far by doing it the way it is right now. Maybe the 400 characters don’t seem enough for you but you can attach a video or picture link into that aswell. Means if you want to write more you can do that on a Program like word or something similar, screenshot it and attach the link
After uploading the picture to a website like Imgur
Sounds good. Im not shitting on the admin btw, I would have done the same, I know I have a fishy account, but Im innocent. Thanks and Ill await the reply.
No worries my guy. Understandable. I appreciate you coming in here and being polite. Doesn’t happen that often after someone is getting banned. If an admin has something he wants to know about the current situation or needs more information from you he will reach out to you.
So far I wish you a good day!
yeah but when i go to my server "eu no bps 10x" and search my name "slug boy" or my clan tag "pogrs" nothing comes up
You probably need to relog
relog on what? this has been happening for at least 4 or 5 wipes straight
Oh well that's odd, whenever I had this issue I just had to relog.
yeah, its just kinda annoying because i first i thought it was just a glitch on the one wipe and when i asked someone a month ago they said it would be back to normal next wipe but i just never appeared again
hey i accidently cancelled my US Long subscription monthly and its about to run out in 1 day 10 hours, im wondering if you guys can reinstate my monthly VIP charge
That'd be a question for @balmy cypress
Okay thank you, would he just respond here or do i have to do something else ???
DM him.
US 3x crashed
Looks like it's back up 🙂
what does 90 percent threat mean
my mate got told he is that and they said ask another admin about rustadmin threat levels
last night me and 3 other people were banned for being over the team limit, but a guy trying to give us his base because he said he was getting off for the wipe.
!banappeal
Hey, @vestal knoll
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Could you speak to me please? Im in waiting for support. Thanks
Can’t hop in a vc right now. Feel free to dm me
Admins review every ticket, please be patient
Hey, @versed mural
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
what does 90 percent threat level mean for admins??
Can an admin DM me, I'm with Rusticated would like to chat real quick
Feel free to pm me @brave chasm
@torn sky dababy
my g #general pls
when will the trio 5x wipe
Trio 5x has been down for about 10 minutes now
It's 1:05 PM EST
Correct, hence the server being down 🙂
1:09 est
yes, i'm happy bout it because fear is being an ape and isn't getting on
1:10 est
It just feels like the server is taking longer to wipe then it usually does
1:12 EST
Investigating 🙂
1:13 EST hurry up
US 5x Trio is wiped and is back up 🙂
where is the trio 5x?
can ı take rustoria 10x no bps eu ip?
#oldserverinfo You can find all IP addresses and wipe schedules here 🙂
Is there anyone that can help me? Im in waiting for support.
Anyone know how to get the rustoria icon gif?
One message removed from a suspended account.
<@&274971100184576010> Could someone please look at my ban appeal i got banned for no reason
Please don't ping admins, They are busy and will get around to your ban appeal, all we ask is for patience.
@near halo Hey, I think you should be fine in a few minutes to connect
help needed in vc
Cant VC atm. I can probably help in here or dms though!
what is surrounding it?
what does rtg mean?
Rustoria Training Grounds
thanks you
Can I refund the VIP I bought for my teammate?
Who is Banned
who got banned for dox threats without using chat, b4 I bought him VIP
Is it bannable to get people stuck with a horse?
in safe zone you can bassicly push people into a wall and get them stuck
and its either i leave or they F1 kill (just to know)
Any admin now Is there a discord that lists all the bands that play on EU LONG?
<@&274971100184576010>
He never used it or connected to a server successfully
Hi Dvc, re. the terms and conditions, VIP refunds are only given out in exceptional circumstances. Please read the following! 🙂
!vipissues Dvc
Hey, @neat pumice
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Whats your friend's id dvc?
Or nvm, Shenzyyy will handle it! 🙂
why do social media links require so much permission? wtf
yall might as well log into my twittter lmao
@mental nest Your friend can pm @balmy cypress regarding that ban sir , did he already made an appeal on bans.rustoria.co ?
yes he did
on wipe day
But the Q is still about that vip
Most of our group got VIP s as well, but this 1 cant be used
Thats why I am asking about a refund
Luke handles most vip stuff, so he can pm luke about that ^^
Ok, thanks
np!
I linked my group steam but its not giving me it?
too bad
/tiv
nah jk, it can take up to 5 minutes, try typing /auth
need staff in support room asap
how come theres no option for stats on rustoria small on the leaderboards website
!banappeal @south latch
Hey, @south latch
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Steam still isn't showing up in /auth
@plain stream Try re logging
Yo whats the verified role?
!verify @rotund salmon
Hey, @rotund salmon
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
You get the role for doing this 🙂
ty
I have authenticated but am still unable to use the store with my points.
do /auth in-game
I did
It says that my steam is still not linked but when I go to the website, it's linked
what did i get muted for just now?
you tell me
Can you try to re-log and /auth for me
yeah i'm logging back in now, will let you know.
i would like to know since i have received a 6 hour mute and i don't remember being racist

Still isn't working.
weird. do me a favor and check if you're able to appeal your mute on our website
hm, make sure you connected the right account. And double check that the website says joined for steam.
working now @proven crescent
@spare widget 
oh ok, glad to hear!
Monologic thanks ❤️
!vipissues @high minnow
Hey, @high minnow
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
yo can i please be unbanned
i got banned for ban evasion when i only have 2 accounts and none of them are gamebanned
!appeal @brittle comet
Hey, @brittle comet
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
If your appeal was denied, then that is the final decision unfortunately @brittle comet
so forever i am never allowed to play rustoria
no way to be unbanned even tho im not cheating or breaking rules
what was the ban reason for your first account?
ban evasion
how do i get verified on RTG'
i have never been gambanned or banned from a server
please help me
no the first account @brittle comet
ban evasion
!rewards
Hey, @sudden void
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
that was the first account
idk how i can be ban evading
we went thru this before zune
i can not remember but that sounds wrong to me. ban evading means you tried to evade your ban with another account most likely
but as said before if your appeal got denied it will be the final decision
agreed
no since that will be ban evading again
cuz you guys are being bricked
there are ways around it
its just annoying
i'll just buy a cheap prebuilt
play rustoria on it
Your denied appeal means that you're not welcome to play on our servers. Gl on finding a way around it but it will end up in another ban
Have a good day!
you too weirdo
haha
!ticket @shy nova
Hey, @shy nova
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
how do yo claim the supply signals off the shop in game?
you need to relog. Pls be in a safe spot
sweet thanks g
we were doing a 23 man raid
Looking into the issues
still lagging hard
disregard
So i put a unban request yesterday where do i see if im unbanned or not on here?
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status. https://bans.rustoria.co/
@solar lotus sorry?
do we get compentsated because the server cant hold the amount of players?
Thats crazy that it was denied
I never scriped on rust
I dont hack on any games lmao like wuhh
we do not interfere in gameplay. I am sorry for any inconveniences you experienced but the issues are fixed already
so i put all day into a server
and because the server cant handle players
its my fault i lose?
@torn sky When did i get banned because i haven't played on rustoria in a long time then when i wanna try to play on it im banned for scripting lol
i can't tell you that
okay XD
have you done an appeal aready?
Yeah it was denied but i dont script at all or hack
Ive never been banned from any server but this one
my guess no one checked my acc if i can get unbanned
so can i refund my VIP ?
For SCRIPTING
admins investigate properly in every appeal. If it was denied it is a final decision
an answer on an appeal can take up to 3 days
ignored again
nice
so i put all day into a server
and because the server cant handle players
its my fault i lose?
what do you want me to say? @near halo
LMFAO
oh my sir booget cry cry cry
we do not interfere in gameplay as i already mentioned and i am sorry for any inconveniences you had recently
Your moms a freak in bed hoe
How is that fair
pls discuss that in dms guys
we do not interfere in gameplay as i already mentioned
my appeal got denied and no one texted me why ??
your server provider does
Jax what did u get banned for?
ah rip
we do not provide you with an explanation or details why you have been banned. We will tell you a reason when you try to login and have a look at your appeal. it it has been denied it's a final decision
so i asked to send me chat longs
we do not do that as mentioned above
i bought VIP so i would like refund
#switchserverprovider
i still want support
what for my guy?
compensation
Why is that? How can you defend yourself against something if you don't know what got you banned?
hum?
zune i want compensation
you have a reason when you login and should be also aware of what you have done in the past
cant we negoatiate something
@inland osprey join the server and it tells u lmfao whattttt
we do not interfere in gameplay
bro
ur server provider does
its happened the past 2 wipes
and nothings been sorted
its still the same
you just keep repeating yourself right now. Everything was said that had to be said
!banappeal @edgy rain
Hey, @edgy rain
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
For "hacking", but I dont remember everything during 10hrs of gaming everyday. What did I do wrong? Like if you say ESP ok, then I can maybe prove myself.
mad
@near halo refund u mong holy shit
can u refund my VIP
@near halo @misty temple pls message @balmy cypress regarding this
You can try message luke but it is unlikely to get a refund as that is the terms agreed to when you purchase
Where can i appeal a ban for exceeding group limit
!banappeal @woven topaz
Hey, @woven topaz
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
thank you!
Of course 🙂
u say busy ?? i talked to him — 29/09/2020 and he never responded
my last message 29/09/2020
shoot him a new dm then my guy
he might have just overread your dm. make sure to include your steamprofile/steamid aswell
^This. He's definitely very busy but I'll pass on your situation so he can take a look. Thanks for your patience and I hope you have a good day @misty temple
does rustroria release the map before wipe
nope sry
@spare widget ur good man
bought vip, didn’t get it (rtg)
hi
im new to rustoria. i grinded for like 4 hours today and put many things in my invetory/furnace/chests
it seems like 1/2 of those items disappeared
yet my base is still completely fine
and some of my backpack is gone too
Items don’t really just “disappear” and, admins don’t interfere with gameplay.
hang on
i have a question
when you go offline
does your body stay in the server?
pls make sure you bought it for the correct RTG server and steamaccount. If everything is correct pls message @balmy cypress regarding this and mention your steamid
if you're not in a safezone yes
@torn sky I did help @outer warren already. He was having the issue via steamchat.
10x eu clans teaming
!ticket @green sinew
Hey, @green sinew
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
@green sinew I did delete your message because we do not want people to call out players for any rulebreak. This is to prevent people from may noticing this.
ДОБРОЕ ВРЕМЯ СУТОК! хотелось бы узнать, у меня на доме стояли 4 турели, они все закрыты на гаражные двери и везьде стоят мои соло замки , зайдя в игру я вижу открытые гаражные двери и унечтоженные турели! как это мать вашу возможно
GOOD TIME OF THE DAY! I would like to know, I had 4 turrets on my house, they are all closed on the garage doors and there are my solo locks everywhere, when I go into the game I see open garage doors and destroyed turrets! how is that fucking possible?
это было вчера, я думал ну может сам забыл закрыть и точно все закрыл сегодня я вижу туже картину! как это возможно????
Did you have any electrics set up that could have been compelled to open?
An HBHF sensor for example?
yes, the door controller but the switch in the house and someone did not touch it I am a solo player
Then it's hard to say what happened, there aren't any door unlock hacks, unless something has changed very recently.
You are aware that keylocks lock automatically now, and that it is easy to inadvertently unlock them by holding E? Sorry to ask stupid questions, but these things are easy to overlook / forget 🙂
no, this is out of the question, I thought so yesterday and that's why I checked everything 3 times, going into the game I found the same thing
I found that they broke some of the door controllers, but this is not how it should not have opened them! since the game mechanic is designed so that the door opens when the current is applied to the controller and not to the beard! what should I do?
I no longer have turrets and no Kalashnikovs
я должен просто смирится с этим?
should i just put up with it?
I don't even see nicknames who does this to me 2nd time
ah
?
I'd have to see the wiring of the circuit, but it's possible to have them set up so that they open when power is lost
So destroying the door controller would open the door
If you understand what I mean
да я понимаю оче вы, но нет это не возможно!
yes, I understand oche you, but no it is not possible!
Then I'm sorry i have no idea 😦
they close when the feed is poured! I have tested 100%
and who will help me with this question or is it easier for me to change the server? I play from Russia and I thought your servers are one of the best!
when power is lost, the doors always close and it doesn't matter if you broke the controller or just turned it off
If you're looking for your items back, I'm sorry to say that admins will never interfere with gameplay. As for what has happened, it's difficult to say without looking at the setup, feel free to dm me pictures of how you have things built / set up and I can try and help you 🙂
and the controllers broke me yesterday, I just manually closed the doors and left the game, I didn’t put new ones, and discovered today that these doors were open again without the controllers! they just haven't been there since yesterday
that is, I can also use game bugs and remain unpunished okay
I'm sorry I thought you were the top! but this approach to business is not serious! this is not a solution to the problem, but ignoring it!
I have to change the server, I just bought a VIP in vain! very sorry
Without any sort of evidence, or even any idea what has happened, it's difficult to punish someone. If you feel like there is a bug that hasn't been addressed, Facepunch has a bug reporting thread in their steam group 🙂 Sorry you feel that way, but this isn't really something the admins can help you with. Have a good day! ❤️
what server @solar lotus
Trio
this is fucking retarted i shot 4 clips at a fucking naked hitting him and then all of a sudden am dead and the chat spams lag
hmm are you sure its not a personal issue?
fucking retarted, the servers description talks about its performance
the chat all spammed lag unless we all had a personal issue no.
shit happens all the time on every single wipe every single day, its nothing new
did u just call me retarded?
No if i was directing it to you i would have @ you
...
We're very sorry, Euphoria.
At the moment there are a lot of Rust servers that are having performance issues, this was caused by the workcart update, so its not just us.
Please bare with us as we investigate and troubleshoot.
If youre actually looking at it thank you but for fuck sakes ive souly donated enough to upgrade the damn server
We are actually looking into it, I feel you man, I donate too, and its no fun when things like this happen.
We got you man, just gotta give it a little time 🙂
We want the servers to run smoothly aswell. That’s why we appreciate any feedback from you guys. Also do we appreciate that you let us know when servers lag or have issues. That’s when we can have a look at it and solve the problems right now and for the future aswell 
Also the server is ran on some of the top of the line servers and protection but unfortunately things happen. We also wish it didn't just like players do.
Yes sir?
Can i get help on rustoria us main theres someone trapping me on recycler and i cant do nothing about it.
@torn sky
Pls do a /ticket ingame on that
If you have a bag close to outpost I’d suggest to f1 kill and loot your body bag. Being stuck due to a horse at the recycler is something common. You can avoid that by standing on the recycler
@opal crane
Aleyküm selam buyur
Sadece oyun içerisinde report yapabiliyorsun Discord üzerinden report yapılmıyor
?tickettr
Selam, @near halo
Sunucularımızda kurallara uymayan birilerini bildirmek için lütfen aşağıdaki yöntemi kullanın:
- Kuralları çiğneyen kişinin adı ve ne yaptıkları da dahil olmak üzere oyun içerisinden /ticket komutunu kullanın ve bildirin.
Bir ticket'a kanıt eklemek için aşağıdaki yöntemi kullanın.
- Ekran görüntülerinizi eklemek için, Imgur gibi bir servise yükleyin ve bağlantıyı /ticket yoluyla bize iletin.
- Videolu bir kanıt eklemek için Streamable ya da YouTube gibi servise yükleyin ve bağlantıyı /ticket yoluyla bize iletin.
Tüm detayları yazarsan en kısa sürede kontrol edilir
tamamdır teşekkürler
/ticket add BurayaDetaylar
tamamdır teşekkür ettim
@wispy dirge you handled that shit really good, i was heated and you calmed me down lmfao
I'm really good with de-escalating 🙂
!help
/ticket add
Hey, @analog yarrow
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @analog yarrow
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
in game
ingame @analog yarrow
you can upload them to a website and copy paste the link. Like "imgur"
How can we help you?
Idk I'm just looking for the command list lol
Lol which one are you after, there are many 🙂
If you're looking for cmds ingame type /commands
If its for Discord, I can DM you the ones for verify, ticket, booster etc.
need help on rustoria 3x us
i cant /remove this wall cuz it says theres loot containers nearby when in reality there isnt
Do you have any boxes around?
It normally means that their are loot boxes nearby that you didn't place, so that when raiding you can't just /remove.
Check on floors around the area, make sure there are no boxes and you should be set.
its aight its my own base me and my friend eco raided it
I didn't enter the game today, but I didn't have this ban on entering tips and hackers.
@opal crane
@wispy dirge
Racial slurs?
pls do a /ticket regarding this
if you dont see him getting muted
Thanks zune, just wanted to make sure
Yeah he PMed me the "word"
so it didnt get muted
Are you saying you are banned?
yes
unfortunately we do not moderate PMs.
I'd suggest to block/ignore the person dming you racial slurs @woven adder
?appeal
Hey, @abstract tartan
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
The complaint suggested that I was not banned, but I entered the game, prompted, and played with hackers
@wispy dirge
If you are currently banned you will need to follow the appeals process.
The result of my appeal is that I have not been banned and I have completed the procedure
Are you saying that you have filed an appeal, you got word back from the rustoria bot that you are no longer banned, but you try and connect to the server and it says that you are?
Just now, I didn't open the VPN. When I boarded the game again, I was prompted to play with hackers. Then I saw my teammates, and this didn't appear, and no one was banned. So, I launched an appeal. As a result of the appeal, I was not banned, but I couldn't get into the game and kept reminding me to play with hackers.
yes
?steamid
Hey, @abstract tartan
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
One moment please while I escalate this.
Thanks bull
@abstract tartan can you send me a screen shot of what it looks like when you try and join the Rustoria server?
Sorry, I'm driving out now. I don't use the computer at home, so I can't provide it now
Hello how can i get unban ? Where can i make a ticket for unban
!banappeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
is there no promoting in this discord?
what do you mean by that?
like a self promotion channel?
yes
we allow "only rustoria content" videos in channels like general, vanilla, eu / us modded
oh
well what if my channel has a video on it in which i was playing Rustoria
would i be able to promote my channel instead of seperate videos?
Now you must hear here I was banned on all your server.
I do not see what I have done wrong since I do not need access to your server.
It's my primary server.
So now I do not know what to do more
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Please allow 1-3 days for admins to review your appeal 🙂
Your only allowed to promote videos that are created on Rustoria Servers
@neat pumice
shitttt ight
You appear to be a verified player, in which case you will receive an answer from our bot, in your dms 🙂
If you don't receive an answer there in 1-3 days, please log back into the ban appeal website, the response will also be posted there ^^
Okay thank you so much for your time
No problem at all 🙂
?verify
Hey, @near halo
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Make sure everything there is correct, and for VIP issues
how do i skip queue on training ground
!vipissues
Hey, @near halo
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
verify?
Do you have VIP on the server?
Wrong one, Do the VIP issues one 🙂
i mean im have vip on medium, can that skip the queue for me on training ground?
That is for that server and that server alone, You will need to purchase VIP on the server you wish to skip the queue on.
why are my pvp kits not working? on 5x no bp
When did you purchase VIP?
today i purchased kit pv and pvp+
And neither are working?
neither
!vipissues
Hey, @near halo
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
i need help have someone flyingh and hacking
flew over into my base and killed us
like litterally flew
?ticket
Hey, @twin pivot
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
I have a question about group limit
Whats up?
if I wanted to host a naked tournament
1v1 rock fights champion gets loot
is that exceeding group limit because we dont kill the nakeds
hm this is a tricky one. I would think that as long as you dont team up all together to fight a group or use the nakeds as teammates you would be fine.
ok, appreciate it
Hey, @versed mural
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Be patient and wait for a mod to respond, thanks
i need support RIGHT NOW i lost a line of rockets to a scrap heli crash and it got shoved under a ground can someone help??
ONE PLAYER KILLED 7 ON LARGE OIL
ALL TIME YOUR STAFF WAIT WE LOST ALL ITENS TO BAN ONE TRASH
Make a ticket by using /ticket and a mod will reply soon
I'm sorry, but we do not have playing adminstrators.
we just lost 20 rockets and 2 c4
Unfortunately we cant fix game bugs
fuck face punch

On rustoria 5x someone is glitching in the large oil keeping it from spawning can you guys do something about that it hasnt spawned in over an hour
Antiquira, I am sorry that you seem to be having a rough time in Rust, as you can see, we have many servers, servers which are full of players creating /ticket's as they see things or have issues.
Our admins review each and every case, but sometimes it does take a little time, so please be patient while we investigate.
!ticket
Hey, @upbeat wigeon
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
in game... fuck
you can dm a admin camomo
how do i unlock verified arenas?
!verify
Hey, @near halo
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
ope nvm I see you verified!
thank you though sorry i was confused
No problem man! If you have anymore questions feel free to shoot another message in here
In need of some assistance?
All good mate thanks
us main restart intended ?
/ticket
Hey, @remote ledge
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
why restart?
To fix the issues.
#general please
LMAO
when doesthe 5x wipe
what issues happpy
When does the rust academy 5x wipe
This is rustoria...
The servers just crashed and it has been reported to admins 🙂
oh
i need an a support member
What can I do for you?
im in waiting room
I am unable to join voice at the moment, DM me and I can help you from there if its private.
!appeal
Hey, @small spade
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
US Long is coming up now.
What is it saying?
i joined the steam group but i cant open shop or claim kt
so /s isn't working, AND /kit isn't working for you?
yes
Have you tried to rejoin?
just
kit steam
Ahhhh
If that does not work, check that everything here is correct: https://rustoria.link/
I just got banned On the Rustoria US Main server because of some guy name ILLBEAMYOU was in our group and I had no idea that little kid was a hacker...
How do I open a ticket
My name on the Server was TJ
!banappeal
Hey, @vestal knoll
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
ic want to play
says i need to talk to someone here before i can play again
i have vip
was in the middle of a fight
please
my entire team
BALLZ clan
was it our name ?
\
just got a t3 workbench man
nothing ?
they dont even have admins anymore ?
admins with no immediate power
1-3 business days fora response and I got falsely banned on the weekend
dude me too
i think i got something liek that too
got a EA games ban
prolly cant play battlefield either
some stupid lil kid partied with us and i guess he was using some shit
How can I help you bud?
bull
for team limits
are we allowed to have a non kill agreement with our neighbors?
What server?
as long as we dont team with them to kill people
5x no bps
3 player group limit but if we arent working together does it count?
Define the non kill agreement.
Are you giving one another things?
literally just got Screenshots of that IBEAMYOU who got me banned for associating with a cheater denying and then admiting to hacking.
my friend has the DM's
?appeal
Hey, @keen hedge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Send in an appeal and we can go from there.
1-3 business days. Its the weekend
im VIP and its last week of BP wipe
seriously gonna have to miss out on pissible 5 days of the last week as VIP
If it was an admin who did the ban then he found teaming, if it was the server it could be due to how many were on a TC.
craaazy
Did you send in an appeal?
Then please wait for the reply from the Discord bot,. You have sent in an appeal, the administrator who has issued the ban will review it.
Give me your steamID and I can pass it along.
@wispy dirge
naggervin4life
when I used to play on other servers I would give away my loot to random people
am I not allowed to do that?
or do you need my URL ID
?steamid
Hey, @proud rock
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
You can, yes.
76561198183000010
so where is the line drawn for teaming/just being charitable?
Reason for ban?
I was banned for teaming with a cheater
I have sent your case up to the appeal team.
Ok. I should expect a message from the Support Bot ?
Please await a reply from the team, it may be sooner than a day, it may be later.
We have escalated your appeal, so we have done what we can do for you.
ok thank you.
Hey, @versed mural
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Coming after our staff after we have had multiple people guide you through the process of reporting is just rude. I will state this again but, to report on our servers you have to do /ticket INGAME and an admin will review it as soon as they can. You can view your ticket to see if you got a response by doing /ticket list. Coming in here and insult our staff is not going to make your ticket any faster
wait to all players get fucked to ban later
Stop spamming
Hi there Anti, coming in here and out right abusing the staff calling them trash isn't going to get you anywhere but banned yourself. Make a ticket and await a response to that ticket from an admin
I've been waiting for a long time
So that gives you the right to come and abuse staff?
People have lives, admins have to sleep as well. There will always be down times
Where should vpn ban report?
!report
Hey, @vestal knoll
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Where should vpn ban file an appeal
!banappeal
Hey, @vestal knoll
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Admin why God clan on EU main not all get banned? only 3
please ban all hackers and playing with hackers
create a /ticket ingame with their names so admins know who to look at
!banappeal @nova current
Hey, @nova current
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Hey, @gusty coral
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!banappeal @near halo
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
!ticket
Hey, @quartz mesa
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
just wanna say admins on this server are are crazy good thank u
We're lucky to have the ones we do 🙂
hi
i need help
How can we help?
Just in the game the alliance is not aware of this person's hacker
/ticket
Hey, @thorn river
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
The in-game alliance is not aware that this person is a hacker
If you think someone is hacking, you have to do /ticket in chat
If you think someone is hacking, make a /ticket in-game so the admins can help you, and Press F7 and report him as well.
We will report hacking together
👍
Can you help me lift the ban
/appeal
Hey, @cedar rover
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Dear hebi, just click on the link mentioned above and you can appeal there.
yes 😄
"To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/ "