every month
#support
frank urchin
near halo
?cancel
marble mantleBOT
Hey, @frank urchin
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
haughty harbor
yes
that is how
that cancels it from next month
you still get your kit for this one
frank urchin
oh okay
haughty harbor
all good!
frank urchin
thank you you literally answered everything
haughty harbor
np all g thats kinda my job
lucid ore
Hello i need help
raven mist
Hey @lucid ore Whats the issue? ^^
lucid ore
can you place mini quarys on eu 10x
we have tried multiple times with survey charges in multiple places and forms
and we just cant get it
its very frustrating
@raven mist
lucid ore
hmm thats weird we cant
raven mist
needs to be really flat tho, can be buggy sometimes
lucid ore
alright thanks for the help
raven mist
np !
urban pond
heya rustoria, i am having trouble joining EU main. everytime i join it says disconected banned no reason given. could i get a little help?
i am able to login to the other rustoria servers. i gave made sure my EAC is running and verified integrity of steam files
tulip obsidian
@unreal silo can we talk about my situation. when you have a minute
spare widget
Hey @tulip obsidian, he'll DM you a bit later I believe
tulip obsidian
thank you.. @spare widget
lucid ore
my teammate just dropped the quary on the floor when it was lagging for me to place
i didnt pick it up he didnt pick it up
it vanished into mid air
we have a clip of it
marble mantleBOT
Hey, @flint tulip
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
lucid ore
@tulip obsidian @raven mist
urban pond
WHATS THE TURN AROUND TIME ON A RESPONSE sorry caps
torn sky
Regarding a banappeal or ticket ? @urban pond
bronze maple
can you do someing for the lag on eu 10x
torn sky
Looking into it
bronze maple
ok thx
urban pond
do i need to submit a ticket to get problem troubleshooted?
thanks for response!
@torn sky
bronze maple
yo i am in support what is it for
urban pond
my above message
heya rustoria, i am having trouble joining EU main. everytime i join it says disconected banned no reason given. could i get a little help?
i am able to login to the other rustoria servers. i gave made sure my EAC is running and verified integrity of steam files
bronze maple
omg how long for support
oblique vapor
hey i just got banned for having more than 3 in a team but it was only 3
we had a guy in the group lastnight and he wasnt on today so we got another player to join today we cleared tc and everthing
@torn sky
tall ether
Respectfully. I need some help.
lilac arch
@torn sky my queue skip isnt working can you fix this for me
spare widget
@urban pond Post your Steam ID please
@lilac arch Are you sure you're connecting to the correct server? Did you recently purchase the VIP? You can post your Steam ID as well but I'd recommend talking to @balmy cypress for VIP issues
lilac arch
one sec and yes
76561199043422899
is my steam id
its on reoccuring purchase and has been working just fine and shows active for me @balmy cypress
spare widget
I believe it'll be looked into asap 🙂
lilac arch
thanks
spare widget
@lilac arch Try now. I think you should be fine
lilac arch
it just pulled me should i try to back out and make sure it works?
spare widget
I think it should be fixed now. Let us know if you have any more issues though but I wouldn't anticipate it
lilac arch
thank you
spare widget
np
lucid wren
i died to the ground and my body is gone please help
us main'
can any admins help get my body?
spare widget
I would definitely guess that it's gone from what I saw there but I'll swing by to take a quick look. We can't really interfere with gameplay or return items honestly. That'd come down to a Facepunch bug where it can be good to report it via F7
lucid wren
spare widget
But yeah, I'll jump on there and look right now
lucid wren
here is a better look
lucid wren
But yeah, I'll jump on there and look right now
thanks
spare widget
Oh yeah, that was odd
novel elk
hey admins on rn?
proven crescent
Not an admin, but I could try to help you out! @small junco @novel elk
small junco
ok if u could join chit chat that would be great
near halo
yo zenzen
spare widget
What's up? @near halo
near halo
any way you can unban people ?
spare widget
What do you mean?
dire gust
how do i put in a support ticket
foggy robin
Is it a possibility for someone to get banned because they were using the same vpn as a cheater?
hollow compass
Is it a possibility for someone to get banned because they were using the same v...
Yes, in that case you would need to create a ban appeal at: https://bans.rustoria.co/
hollow compass
how do i put in a support ticket
/ticket add on any of our rust servers
small junco
/ticket
marble mantleBOT
Hey, @small junco
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
small junco
i cant im banned
hollow compass
i cant im banned
If you are trying to appeal your ban then you will need to go to: https://bans.rustoria.co/
marble mantleBOT
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
hollow compass
How can I help you?
small junco
💀
hollow compass
what would the ban message say
Im not sure, but if you are banned and you think that happened you should create an appeal
urban pond
76561198045111387 is my steam id. name Fat Rilla. hope that helps. @spare widget
grand kelp
need help my team was killed my this dude whow as running on the water like jesus
hollow compass
^handled in voice 🙂
hollow shore
any admin here
hollow compass
any admin here
Not an admin but whats up?
hollow shore
I need help in Rustoria EU Main, almost sure this guys are cheating
just changed all my code locks
hollow compass
I need help in Rustoria EU Main, almost sure this guys are cheating
They might of guessed your codes and changed them? It has happened to me before. There is not cheat just to know someones code right away
desert trellis
/ticket Got banned
marble mantleBOT
Hey, @desert trellis
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
hollow compass
they just arrived and guessed it at first
Is it possible that one of your teammates gave it out
hollow compass
/ticket Got banned
/banappeal
marble mantleBOT
Hey, @desert trellis
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
hollow shore
nope we just 2
hollow compass
nope we just 2
Well if you think they did something sus make a ticket in game and report it to our admins so they can review it
hollow shore
yeah thanks
sterile sandal
can someone please look at my apeeal
hollow compass
can someone please look at my apeeal
An admin will review your ban appeal within 1-3 business days
spring thunder
@hollow compass Luke is the only one in charge of subscriptions huh?
I bought EU by accident and meant to get US 4 hours ago
hollow compass
<@270439000102273024> Luke is the only one in charge of subscriptions huh?
Yes you will need to wait for him, im sorry
spring thunder
All g I won’t be back on til next weekend
chilly mist
how long does tickets normally take
hollow compass
Admins review them ASAP
chilly mist
ok thanks
hollow compass
Sure
near halo
So I signed up for mod Bec I have 600+ hours on rustoria do yk how I check if I have been accepted if it ever happens 😅
hollow compass
So I signed up for mod Bec I have 600+ hours on rustoria do yk how I check if I ...
Let me figure that out, I dont actually know
fallow kindle
i need halp with un ban i didnt know that I COULD NOT GO IN A BASE WHEN THEY SAID there codes in game to one of his buddys.
trio 5x!^^
torn sky
i need halp with un ban i didnt know that I COULD NOT GO IN A BASE WHEN THEY SAI...
!banappeal
marble mantleBOT
Hey, @fallow kindle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
lucid wren
vestal surge
where can i make a ticket
dark radish
ingame with /ticket
vestal surge
ty
dark radish
np
marble mantleBOT
Hey, @vestal surge
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
dark radish
put that vid link in the ticket
vestal surge
okay
dark radish
it would help the admins
vestal surge
i did
dark radish
tulip obsidian
@unreal silo would love to talk about my ban situation.
near halo
hey so i was wondering if admins can help me find my friends base im in their team and they are going afk for today but they wanted me to get sulfur so how can i find the base
dark radish
The Admins dont interfere with gameplay
near halo
ah so theres no way to find out how to get to my friends base
dark radish
Are you on a modded server?
novel elk
@spare widget you think you can help me with something
dark radish
You could try to tp to one of your mates
near halo
they are offline
drowsy bramble
I have evidence of someone scripting
dark radish
please make a ticket ingame by using the command /ticket
and attach all relevant evidence
fallow kindle
so like will i you check your unbad box by the time i get un ban?
drowsy bramble
foggy robin
@vestal surge you scripting your ass off LMFAO
stiff urchin
/ticket @foggy robin
marble mantleBOT
Hey, @foggy robin
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
foggy robin
steady edge
/appeal
foggy robin
this vid
marble mantleBOT
Hey, @steady edge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
lofty ridge
like its bs @spare widget
sterile gazelle
near halo
@zealous kettle @west osprey
near halo
someone help me? need to report clan scripter
/ticket
marble mantleBOT
Hey, @proven vessel
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
near halo
<@!306516764055961600> <@!316737454897889280>
what do you need help with ?
proven vessel
tks
near halo
not an admin or a chat mod but i know alot of stuf
we need to talk to an admin
or mod
may i ask for what ?
about a situation we were talking about earlier
we were talking about it earlier and we have more information
you were talking with zenzen right ?
about whats going on
yes
near halo
ye
lofty ridge
ya
near halo
from what i am seeing right now there are no admins available
fuck
maybe they are coming on
frank niche
well once they're available we would like to speak to them
near halo
ofcourse
tulip obsidian
@unreal silo i would like to talk to you about my ban situation. i dm'd you all the info
near halo
so my whole clan got accused of scripting and now we're banned
so you are saying you got banned because someone accused you ?
frank niche
yes
lofty ridge
yes
median gyro
how do i right a ticket
near halo
put your steam id here
near halo
/steamid @hardy storm
marble mantleBOT
Hey, @hardy storm
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
chilly mist
the admins have no proof of any of our team scripting
same i got banned for hacking for killing 2 people and i clipped it yet we are still banned
i killed 4 people all day
hardy storm
my steam id is 76561199111210612
frank niche
same i got banned for hacking for killing 2 people and i clipped it yet we are s...
its horrible, we get banned for being good
chilly mist
i got banned ten seconds after that
we killed the group raiding us then they looted us when we got banned and raided us
lol
hardy storm
u cracked lol
chilly mist
HA no
hardy storm
yo admins
torn creek
Me and my friends raided someone and they said they were gunna get us banned. and they did
hardy storm
thast stupid\
torn creek
yee these servers are bad
hardy storm
ya just not when ui get banned
torn creek
being banned for no reason isnt something I wanna have to deal with tho so
tulip obsidian
then leave
near halo
Me and my friends raided someone and they said they were gunna get us banned. an...
what server were you on ?
and how many were you
being banned for no reason isnt a thing at all
chilly mist
do they ban you for a vpn?
torn creek
idk the exact name but it was a 3x no bp
fossil igloo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
novel elk
@balmy cypress
near halo
do they ban you for a vpn?
if you are playing on a vpn banned ip yeah but you can just come here and say you got vpn banned and they will unban you
chilly mist
does it say vpn ban or what
fossil igloo
!tempmute @novel elk 1d
marble mantleBOT
:ok_hand: temp-muted Gabe#8894 for a day
torn creek
yo what gabe do
fossil igloo
!tempmute @near halo 1d
marble mantleBOT
:ok_hand: temp-muted smzlls#5211 for a day
fossil igloo
If you wanna appeal your ban go here https://bans.rustoria.co/ & stop spamming in here.
frank niche
what did smalls and gabe do??
near halo
what did smalls and gabe do??
just go appeal in the link
chilly mist
same
fossil igloo
Okay then you wait.
near halo
ok lets stop spamming here
frank niche
there was no reason to ban them
fossil igloo
Leave support to support staff @near halo
hardy storm
^
near halo
wow what a way to get unbanned
lofty ridge
@fossil igloo they @ luke to talk about money mod said talk to him so we thought we could @ him
sweet matrix
I said to dm him....
fossil igloo
You can. But multiple of you tagging him without a message? ehhh.
lofty ridge
they didnt know others were @ing him
timber grotto
My tp are instantly getting interupted, doesnt matter were i am or if im combat blocked or not
lofty ridge
only 2 people @ him and the get ban right away like no warning
torn creek
can I get a "these servers trash"
dark radish
can I get a "these servers trash"
Last warning please move to #general if not support related :)
tulip obsidian
<@&274971100184576010> i would to get in touch with Logan about my ban situation, i alr dm'd him all my info
hollow compass
If you do not need support please move to #general
If you are banned, submit a ban appeal and wait for an admin to review it
dark radish
fossil igloo
@tulip obsidian did you make a ban appeal?
opaque anchor
vip system down?
tulip obsidian
made a ban apeal 2 days ago and i was told by another admin to talk to Logan about it. my friend got banned for the same thing and the admins instantly helped him resolve the problem, but its taken me 2 days and im still waiting for a response
hollow compass
Blake, if you dont need support please go to general
frank niche
No admin wants to talk to me about my situation either
tulip obsidian
i watched my friend post in here and in 5 seconds an admin was heling him
strong meadow
made a ban apeal 2 days ago and i was told by another admin to talk to Logan abo...
I'd say your situation is a bit different then your friends, youll just need to message Logan.
and wait for a response.
tulip obsidian
how tho, we both played with a ban evader, he was helped and i am still waiting, @strong meadow i acn dm you what i sent Logan, if you want. this changed since the last time we spoke
vestal flame
Hello Fizine! My name is Hushix and recently I have been playing on your server [US] Rustoria.co - Zeus 5x [ Kit <- With my brother on the same network as me, and my friends from school and online. My friends and I were making a base on your server and battling against my brother and people he found in the game. I recently came back from my 3 day vacation to find out I was IP Banned for "playing with a hacker". I asked all of my friends if they were hacking and none of them were and my brother wasn't either. But one of the people he was on a team with before I left for vacation notified him that he was hacking shortly before we left. I strongly believe that I should not be punished for "playing with a hacker" when I had no connection with the hacker and my brother had no knowledge that he was playing with a hacker until it was too late. My in-game name is Hushix and my brothers in-game name is reiter.morrissey. Thank you for your time and consideration while reading my appeal and have a great day!
spare widget
@vestal flame https://bans.rustoria.co/
strong meadow
how tho, we both played with a ban evader, he was helped and i am still waiting,...
I know it changed since the last we spoke but im disappointed as is with you as you proceeded to break more rules even after our talk. I wanted to be mature about the situation and i wanted you to be unbanned and enjoy the server but you didn't choose that.
spare widget
You can basically copy that as your appeal if you'd like
spare widget
@vestal flame https://rustoria.co/getmyid Post your Steam 64 ID please. Something like 765427892739219
tulip obsidian
after out talk in the dm's @strong meadow i logged off my pc for 3 days, until the next wipe. i dont think you understand what they did to me.
vestal flame
76561199054076078
opaque anchor
anyone available to help with vip support?
spare widget
@opaque anchor Best to message @balmy cypress if you're having a problem with VIP
What's the problem just to make sure it's nothing we can't clear up right now
opaque anchor
I paid for vip and just sat in a 12 man que
spare widget
Did you just purchase it?
opaque anchor
2 days ago
spare widget
Hmm yeah he'd be a great one to message about it and he always responds as soon as possible
I'll check to see if I can get any other answer
@opaque anchor What's your Steam ID please?
vestal flame
@spare widget , here is my steam id 76561199054076078
strong meadow
after out talk in the dm's <@!480815107933339669> i logged off my pc for 3 days,...
I'm not completely knowledgeable on the new situation and I know stuff happened but I know it pertains to be similar to the first situation in specific ways. Just don't appreciate being lied to and having you believe it's just a joke basically. Disrespected when we want to help.
spare widget
@vestal flame Already looking
void condor
<@!269897022637604865> What's your Steam ID please?
I'll take a look when he provides the ID Zen
vestal flame
Thank you
spare widget
Awesome, thank you Gareth 🙂
tulip obsidian
@strong meadow dont worry its okay. i know when im with friends i smooth brain. ill dm you some details to better gauge the situation.
opaque anchor
76561198063496035
vestal flame
@spare widget , do you need me to provide you with anything else?
void condor
Hey @opaque anchor could you pop into waiting for support a moment?
spare widget
@vestal flame Looks like the ban will lift tomorrow. Please be careful who you play with and obviously if there are issues moving forward they won't be taken lightly
vestal flame
Okay Thank You!
spare widget
np, have a good day
vestal flame
you too!
mossy escarp
proven crescent
@mossy escarp If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
languid frigate
like
you insta ban people for exceeding group limit when some people dont deserve it on the solo duo trio 5x
but theres literally people running around spinbot aimbotting ruining everyone elses experience
<@&274971100184576010>
yall gon do something about these two spinbotters on the 5x lol
near halo
5x pleb lol
alpine mesa
is there anything againsr harrasment on here
near halo
no
chilly mist
how can you know if you got banned for a vpn or what
alpine mesa
my group has been followed for 2 wipes and all this group does is door camp and call us shitters
near halo
the server doesn't enjoy privacy bonkesto
hollow compass
@languid frigate You need to create a ticket in game using /ticket add
chilly mist
no its fine that they ban for it but i just would like to know if i can use it or what
cus i got banned and dont know why'
i clipped all my kills
hollow compass
@alpine mesa As far as what you described, no we do not get involved.
spare widget
Yes, you're allowed to use a VPN. You're not banned for using a VPN though, bonkesto.
alpine mesa
<@!692035538106056764> As far as what you described, no we do not get involved.
they are also racist
they have been
hollow compass
they are also racist
in voice chat or game chat?
spare widget
That's a whole different issue. Also most people who are caught cheating say they were not in fact cheating. Not saying in your case...but yeah hopefully you can realize that.
alpine mesa
both
near halo
does rustoria schedule bans?
spare widget
We have a process for appeals. You can visit the site, send in your appeal and get a response.
near halo
or do they ban instantly
chilly mist
yeah i understand just a bit bummed cus i got vip and wanted to play with my friends
foggy robin
RUSTORIA has dog shit kids and they report us all
spare widget
What do you mean, Captain?
chilly mist
and they got banned too
foggy robin
for being good
near halo
i was banned for cheating while on vacation
hollow compass
@alpine mesa We do not moderate voice chat, so you would need to turn it off. If in text chat, feel free to report them via /ticket
foggy robin
LOL
spare widget
@near halo Post your Steam ID please
alpine mesa
i turned it off i cant deal with it any more
chilly mist
if you have any ways besides the clips i can prove i dont cheat id be happy to help
near halo
<@456226577798135808> Post your Steam ID please
76561198844921663
alpine mesa
in voice chat or game chat?
so is therea ny rules aggainst harrasment
spare widget
my group has been followed for 2 wipes and all this group does is door camp an...
We can't stop people from doorcamping you or being mean to you
alpine mesa
not that
i dgaf about that
was just wondering if there is anything against harrsment
spare widget
Also voice chat isn't moderated so you've received a response on that as well. People are allowed to focus and have a rival/enemy of course. It's Rust
drifting elbow
can you get a heli back if the server dcs mid flight?
spare widget
Which server are you on?
spare widget
That's completely allowed
pine cedar
any admin im able to talk to about just taking precautions on rustoria servers
gusty shore
zen unban me now? >:D
versed mural
fix lag us main pls
drifting elbow
just lost mini to server crashing on main do you give them back?
gusty shore
no ^
spare widget
Sorry 😦 It's an unfortunate reality that servers crash, especially since it's normally a product of Unity. But we can't just return any item that's interrupted/displaced in that or we'd have to for everyone and that's impossible
But obviously it'd be nice if it never happened - sorry that happened to you
gusty shore
zenzen the man who actually explains things properly lets give him a promotion
chilly mist
fr^
rain lion
I thought the lag was just me
gusty shore
(Owner) would look good on zen just sayin
spare widget
No
chilly mist
zen is a helpfull admin
gusty shore
^^
rain lion
I'm been time traveling back and forward 15 seconds at a time
gusty shore
zen no longer enjoys my company
rain lion
And kicked twice, needed to rejoin
spare widget
I try to help. Sorry if my answer isn't always enjoyable- but we'll always try to help when we can
drifting elbow
damn that does suck will there be a roll back then or nah
cold yew
Player Leucifer on Rustoria US Medium using racist words used to describe white slave owners during the slavery period.
forest urchin
/report
marble mantleBOT
Hey, @forest urchin
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
forest urchin
ill see if someone can get on
cold yew
for further context if any doubt of this racist term https://en.wikipedia.org/wiki/Cracker_(term)
foggy robin
Ok bro stfu honestly like your weird
near halo
can you hurrry and ban these cheaters
they are cheating there fucking nuts off on rustoria 10x no bps
proven crescent
!ticket @near halo
marble mantleBOT
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
proven crescent
We will investigate as soon as possible, please be patient
near halo
plz hurry
i cant leave my base without being tripled from 220m with an lr hes legit shooting through walls
our base is e7
terse sage
theres a glitch on my building is it possible that a mod come and remove it?
proven crescent
Admins will not interfere with gameplay but if you want to /ticket and let the admins know about the glitch that would help us out
terse sage
!ticket
marble mantleBOT
Hey, @terse sage
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
terse sage
i submitted a in game ticket. is that correct?
proven crescent
Yes and please be as specific as possible
terse sage
Yes and please be as specific as possible
what if im offline? if they were to remove the build for me
thick jacinth
How do i get unbanned in game? I was givin a base and it said i was banned for having 3 or more people on the team, i had no idea that was gonna happen.. no one was even on line but me
proven crescent
!appeal @thick jacinth
marble mantleBOT
Hey, @thick jacinth
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
neon ridge
!appeal
marble mantleBOT
Hey, @neon ridge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
chilly mist
false banned and got denied
and i have proof that im not cheating
i clipped the kills that happend right before i got banned
dark radish
If you have received an answer from an admin, usually its final
chilly mist
how am i cheating when i have video evidence of my gameplay
that is no where near sus or even good
dark radish
They must have proof aswell, I do not know for sure
chilly mist
and i killed a total of 4 ppl all day
4
hows that hacks
got banned 10 seconds after that
for * hacks *
ive played on ur servers for months
forest urchin
hows that hacks
?appeal
marble mantleBOT
Hey, @chilly mist
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
chilly mist
cant appeal again
forest urchin
did it get denied?
forest urchin
when it gets denied usually its final
chilly mist
how is that possible to hack if i record my stuff and showed the recording
forest urchin
did you specify that you have clips and everything in the appeal
chilly mist
yes
i sent the streamable links
i killed 4 people all day and clipped 2 of the kills and made them streamables
forest urchin
i think there was probably another reason then for your ban other then kills
join support real quick
near halo
just found out the same cheater is now over group limit
hollow compass
just found out the same cheater is now over group limit
As long as you created a ticket in game an admin will review it
near halo
k well can you hurry the fuck up
i cant do anything bro
im being camped by an 8 man
mvpsamuelmvp
s1mple
gg
yermomontoast
orgbean
factor
all of there names
round granite
Ive been banned for some reason it says hacking but ive never hacked
proven crescent
!appeal @round granite
marble mantleBOT
Hey, @round granite
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
dark loom
marble mantleBOT
Hey, @dark loom
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
willow hatch
how do I make a report?
near halo
how do I make a report?
do /ticket ingame
willow hatch
do /ticket ingame
ty
turbid plume
tulip obsidian
@unreal silo im looking to resolve my ban situation if you have time. ?
latent basin
szyna well get through this okay
dusty spire
i also got wrongfuly banned
grand kelp
i ddint close my doors
latent basin
i would like to see the clip that was submitted in the case of us teaming with hoe clan
grand kelp
lemme back in
near halo
If you think you were wrongfully banned visit https://bans.rustoria.co/
near halo
Whats up?
dusty spire
dm
near halo
sure
clear sandal
cheater
marble mantleBOT
Hey, @clear sandal
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
marble mantleBOT
Hey, @clear sandal
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
clear sandal
taydolf
he jusst killed me w someone who got him on to kill us
we countered there raid and killed them and got all the loot and they got on a cheater
and he sped hacked all the way to us and killed us
near halo
Once you create a /ticket ingame an admin will be able to look into it
clear sandal
well he keeps killing me and i did do that
dusty spire
@unreal silo can you please check dms
can someone help in support call
<@&274971100184576010>
strong meadow
give me one second
dusty spire
give me one second
^^^
tulip obsidian
@unreal silo would love to try and resolve my ban situation if you have the time..
dusty spire
Looks like you guys are being helped
^
strong meadow
Bhenk is being helped, just be patient
lapis socket
i am having trouble authenticating steam i beed help
near halo
i am having trouble authenticating steam i beed help
?gamefiles
marble mantleBOT
Hey, @lapis socket
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
lapis socket
no authenticating my steam to rustoria so i can use the shop
near halo
no authenticating my steam to rustoria so i can use the shop
ah I see. Are you joining the steam group and its not showing on the website that you have joined?
lapis socket
yup
lapis socket
i tried that it says join
near halo
Mind joining waiting for support?
lapis socket
i cant join a vc my parents are sleeping
near halo
Any way you can clip what you are doing and then send it to me?
near halo
thank you tho very helpful 5 stars
lol glad it works now
tulip obsidian
@unreal silo wishing to resolve my ban situation. i sent you details in dm.
stable crescent
yo snowy
stable crescent
i just wanted to say ur a great mod man
every time i need help u have helped me and i see u help out everyone and i just wanted to saw keep it up man ur a great person 🙂
near halo
i just wanted to say ur a great mod man
Thank you! Really appreciate it 🙂
stable crescent
yah man hopefully u can get promoted
white pulsar
lament pelican
im trying to link my account but i already have an account linked to discord
proven crescent
!unlink @lament pelican
marble mantleBOT
Hey, @lament pelican
To unlink your accounts, follow the steps below:
https://files.rustoria.co/s4k9G8qGZ5dQKnbSNnBqeEmQUAUy44PZ.mp4
true pilot
where do i appeal a ban at?
proven crescent
!appeal @true pilot
marble mantleBOT
Hey, @true pilot
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
true pilot
i got banned for association, apparently some dude my friend brought was cheating
is it even worth my time to appeal
proven crescent
That would be completely up to you to decide
chilly mist
banned for hacks with that stats
worst player in my group but i get banned for hacks
proven crescent
If you feel that you were wrongfully banned you can appeal at https://bans.rustoria.co/
chilly mist
can only appeal once
proven crescent
You already appealed?
chilly mist
yes and i had video proof of my gameplay
and still got denied
and i got all my friends banned for association when im not even hacking
and have video proof plus if i was hacking how is it possible to have a 19% headshot accuracy
proven crescent
If you have received an answer from an admin, usually its final
chilly mist
and i got rust over a year ago and played it since if i was hacking wouldnt i be gamebanned?
mint willow
proven crescent
If you feel that you were wrongfully banned you can appeal at https://bans.rustoria.co/
unreal silo
!mapfiles
marble mantleBOT
Hey, @unreal silo
If you are received the Disconenction message World File Mismatch error
then follow this step:
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
near halo
hi
I can’t access your server and I can’t appeal
tough bane
hi
I can’t access your server and I can’t appeal
What error message do you get when you want to try to access
near halo
What error message do you get when you want to try to access
Another manager is already checking my account, thank you
when i try to link youtube it says that it blocked the app from getting personal info plz help
tough bane
when i try to link youtube it says that it blocked the app from getting personal...
?youtubelink
marble mantleBOT
Hey, @near halo
Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.
misty scroll
If you are on modded, you can type /rules
timber grotto
when does 5x eu no bps wipe
near halo
when does 5x eu no bps wipe
misty scroll
brittle thistle
@misty scroll The vpn ban has complained. can you explain the ban?
misty scroll
If you are banned, please submit an appeal through https://bans.rustoria.co/ and the admin who issued the ban will deal with it.
opal crane
Admins have been notified about it please be patient
wraith swan
Thank you!
arctic shoal
Why am i banned from base invader discord
sterile sandal
shesshhh when is my appeal gonna get read
near halo
can an admin tell me how many reports this account has ? https://steamcommunity.com/profiles/76561198973025359/
i would appreciate it lol
sterile sandal
shesh that accounts has alot of reports im not mod or nun but trust that has alot no doubt
they skirpt
esp
marble mantleBOT
Hey, @sterile sandal
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
near halo
shesh that accounts has alot of reports im not mod or nun but trust that has alo...
that is my old account lol
elder spire
Brothers, I would like to ask, this morning I lent an account to a friend to log in for dozens of minutes, this afternoon he was banned? My account was also blocked because of his login? What should I do?
?
near halo
Brothers, I would like to ask, this morning I lent an account to a friend to log...
this looks translated, what is your main language ?
so i can help you
primal delta
hello i just logged of in outpost because i had to do something and now im died because i logged of in outpost and lost 800 scrap
elder spire
china
near halo
Brothers, I would like to ask, this morning I lent an account to a friend to log...
what does it say when you try to join the server ? , like what is the ban reason
当您尝试加入服务器时会说什么？ ，例如禁令的原因是什么
near halo
can you send your steam id or your steam profile link ?
您可以发送您的Steam ID或您的Steam个人资料链接吗？
elder spire
I trusted my friend very much, but he let me down. I was very angry.
near halo
I trusted my friend very much, but he let me down. I was very angry.
if he cheated on your account we cant really do anything your account is your responsibility
如果他欺骗了您的帐户，我们将无法真正执行您的帐户，这是您的责任
elder spire
I can assure you that I am not a cheater. I am a person who plays by the rules of the game.
near halo
I can assure you that I am not a cheater. I am a person who plays by the rules o...
well we cant really do anything right now since its a gameban
好吧，自从游戏禁令以来，我们现在真的不能做任何事情
you can appeal your ban here /appeal @elder spire
您可以在此处对您的禁令提出上诉/上诉@elder spire
/banappeal
marble mantleBOT
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
near halo
Can I still unseal my account
what do you mean by that ?
你是什么意思 ？
sweet matrix
elder spire
I want to go to EAC to appeal my account, is that OK
near halo
https://www.easy.ac/en-us/support/game/contact/appeal/
@elder spire click on this link and log in with your account and type why you should be unbanned
@elder spire单击此链接并使用您的帐户登录，然后输入为什么您应被禁止
elder spire
I have appealed how long do I have to wait?
near halo
I have appealed how long do I have to wait?
around 4-7 days
大约4-7天
elder spire
My friend said he waited a long time and got no reply.
May I add you as a friend to facilitate our future communication?
abstract tartan
The server was acquired by ban yesterday, and today it was opened into the server with a trumpet. It was useless to report it. What should I do?
sweet matrix
Did you get banned or were you reporting a player? I'm confused on what you need help with.
abstract tartan
The people whose servers were banned yesterday were my enemies, but today they are playing the trumpet again.
raven mist
can an admin tell me how many reports this account has ? https://steamcommunity....
Apparently enough, since its gamebanned 
near halo
Apparently enough, since its gamebanned <:PES_Facepalm:643089267488194599>
can i get a number ? 😅
just curious
raven mist
Nope 
sweet matrix
The people whose servers were banned yesterday were my enemies, but today they a...
They must have went through the appeal process and it got accept so they can play again.
abstract tartan
He used another number
marble mantleBOT
Hey, @abstract tartan
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
gleaming heron
Is walling around peoples bases allowed?
zealous kettle
Misread sorry, but yes griefing is allowed. Refer to /rules on our modded servers.
near halo
D
elder spire
@zealous kettle
I've been banned by the game developer for no reason. Do I have to appeal to the EAC now?
zealous kettle
I've been banned by the game developer for no reason. Do I have to appeal to the...
Yes, appeal through Facepunch/EAC.
elder spire
Why won't he give me a reply to this EAC
zealous kettle
Why won't he give me a reply to this EAC
Who?
lofty oasis
how do i make a sign art can anyone help
zealous kettle
I sent one for a long time before and he didn't reply to me
I'd assume that means EAC denied your appeal.
elder spire
What am I supposed to do? I never touched a liar
zealous kettle
how do i make a sign art can anyone help
Do you mean just drawing on a sign?
elder spire
Just because I lent my account to a friend this morning and logged in, he banned me and I was banned together, and I didn't play with him.
elder spire
We didn't play together. We just logged in? That led to my ban.
zealous kettle
<@!306516764055961600> no the /sil command to add immages
/sil (link) ending in .jpg or .png
lofty oasis
@zealous kettle says i dont have acsess to the command tho
zealous kettle
We didn't play together. We just logged in? That led to my ban.
You'll need to appeal through EAC, like I said.
zealous kettle
<@!306516764055961600> says i dont have acsess to the command tho
You'll need to purchase a kit, https://donate.rustoria.co.
elder spire
All right, I'll try again. Thank you
lofty oasis
@zealous kettle so i have to buy a kit to use it
zealous kettle
<@!306516764055961600> so i have to buy a kit to use it
Yep
zealous kettle
<@!306516764055961600> what do i need to vuy just somthing or
If you click on the image it'll give a description of what the kit includes.
lofty oasis
@zealous kettle thanks cant afforf it just to use for one immage but thanks anyways
also what are survey chrges used for
zealous kettle
also what are survey chrges used for
Quarries
zealous kettle
<@!306516764055961600>
You can't, you have to find them
lofty oasis
@zealous kettle okay and this auth thing how do i collect the starter kits and my rewards
zealous kettle
<@!306516764055961600> okay and this auth thing how do i collect the starter kit...
/kit in-game.
after typing /auth*
lofty oasis
CAN YOU JUMP IN A CALL AND EXPLAIN IM SO CONUSED G IM NEW TO RUST TOO
zealous kettle
CAN YOU JUMP IN A CALL AND EXPLAIN IM SO CONUSED G IM NEW TO RUST TOO
!verify
marble mantleBOT
Hey, @lofty oasis
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
zealous kettle
If you still don't understand, let me know and we can hop in a call
lofty oasis
I HAVE LINKED EVERYTHING BUT DONO HOW TO CLAIM MY KITS
zealous kettle
If you have linked everything you can now do /kit (name) and claim them
For example:
/kit steam
zealous kettle
TELLING ME IT DONE EXSITT
What server are you on?
chilly mist
i was told to message logan about my ban but he has not responded
forest urchin
i was told to message logan about my ban but he has not responded
gotta give it time
chilly mist
ok so he will respond at some point?
forest urchin
yeah he should
chilly mist
alright thanks
near halo
Zach
forest urchin
whats up
tulip obsidian
<@&274971100184576010> ive been trying to reach @unreal silo for 2 days now about my ban situation. ive sent both logan and fizine all the details surrounding the situation, kawaii also knows about this situation. please i'd really like to play on your servers again, please reach out to me if you want any more information.
near halo
<@&274971100184576010> ive been trying to reach <@!661418159512748034> for 2 day...
/appeal submit an appeal there
marble mantleBOT
Hey, @tulip obsidian
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
raven mist
Whats your steamid @tulip obsidian ?
tulip obsidian
raven mist
Well yeah, you gotta wait for logan unfortunatly
As he is the one that goes over your ban
tulip obsidian
ive been in this chat for 2 full days, every hour or 2 i @ and nothing. idk what im supposed to do kawaii also knows about this and fizine aswell. i just thought that something of this size involving 3 admins would get some more traction.
raven mist
Not really no, only thing you can do is wait for logan to answer your dms unfortunatly.
tulip obsidian
alright, thank you @raven mist your the first person to respond to anything about this is 2 days. thank brotha.
raven mist
np! have a good one 🙂
oblique vapor
Can someone help me with a ban
near halo
Can someone help me with a ban
/appeal
marble mantleBOT
Hey, @oblique vapor
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
small junco
I need admin help
sweet matrix
I need admin help
Not an admin but I can probably help. What's the problem?
small junco
i made a ban appeal but i cant submit another one
sweet matrix
Did the appeal get denied?
small junco
the ban reason has changed for my whole group as it started as exeeding team limit now its scripting but none of us are scripting and anyone can pc check us or whtever
it changed for all of us
its weird
sweet matrix
We're you with the group I helped yesterday?
sweet matrix
What does the status of the appeal say when you login to the appeal website?
small junco
give me 1 sec
sweet matrix
Take your time
sweet matrix
Well then unfortunately that decision is normally final.
small junco
bruh this mkes no sense
i jut brought vip too
i didnt do nothing bro can they pc check me or something?
sweet matrix
If the appeal was denied there isn't much you can do about it
small junco
broo like that makes no sense
my appeal was about somethng else so they didnt even get too hear my side of the story
sweet matrix
Like I said there isn't much else I can do for you. If the appeal got denied that decision is most times final.
small junco
is there no admin i cn talk too
sweet matrix
The admin that banned you was the one who handled your appeal. They are also the only one who could unban you. If it got denied it got denied.
chilly mist
ive been in this chat for 2 full days, every hour or 2 i @ and nothing. idk what...
bro same he hasnt replied to me either
sweet matrix
There isn't much you can do except wait for him to respond to you.
chilly mist
ya
sweet matrix
If you want you can send him a quick refresher dm.
chilly mist
ok i will when he is online thanks
sweet matrix
Anytime
timber belfry
will i ever get response on my ban appeal?
brittle pasture
yo can i speak to an admin please? io have a question
sweet matrix
Yeah you can check the ban appeal website or you should get a dm since you linked your account.
sweet matrix
yo can i speak to an admin please? io have a question
Not an admin but I can probably help. What's up?
sweet matrix
Can't vc atm but if you want privacy you can dm me.
timber belfry
@sweet matrix whats the link for ban appeals again>
sweet matrix
timber belfry
got denied, any reason why?
frank niche
My appeal is denied how do i submit another one, the reason i sent the appeal was because of a different reason then what I am banned for now
sweet matrix
You can't id it got denied. The decision on it is normally final
frank niche
Thats so weird because I sent an appeal for exceeding group limit, but now the reason I am banned for is scripting. So there is no way to appeal the scripting??
chilly mist
i got denied with video proof im not cheating and with a .3kd and a 19% headshot accuracy bro logan is tripping
zealous kettle
Thats so weird because I sent an appeal for exceeding group limit, but now the r...
!steamid
marble mantleBOT
Hey, @frank niche
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
timber belfry
76561199125296587
zealous kettle
76561199122142990
Made an appeal for you on my end, an admin will reach out soon.
frank niche
Thank you
zealous kettle
76561199125296587
All appeal decision are final.
timber belfry
But for what reason was I banned
zealous kettle
But for what reason was I banned
Should say when you try to login.
timber belfry
just says im banned
chilly mist
All appeal decision are final.
cant the admin who banned you change it even if it was denied
timber belfry
no reason given.
zealous kettle
just says im banned
Send a screenshot
timber belfry
im on vital right now i cant
zealous kettle
cant the admin who banned you change it even if it was denied
The admin who banned you, is the person who denied it...
timber belfry
spoofy
chilly mist
ya but mine got denied and i was told to talk with the admin who banned me
spare widget
Motion, you're banned permanently from our servers for hacking 😦
Just so you at least get an answer
timber belfry
I never hacked on your server
I only played there after I got vac'd
and then i got instabanned.
that was 3 years ago
zealous kettle
ya but mine got denied and i was told to talk with the admin who banned me
Then you'll need to talk to that person.
chilly mist
ok so if i got proof i dont hack there is still hope?
zealous kettle
ok so if i got proof i dont hack there is still hope?
That's not up to me, dm whatever proof you have to the person you were told to speak to you.
spare widget
If you've received a response on your appeal, that's it. No one else is going to handle it, bonkesto.
timber belfry
@spare widget Can you atleast respond?>
chilly mist
the person who did my apeal didnt even watch my proof
the streamable has 0 views
im actually so confused how i am hacking when ive sent my stats which are trash and i get made fun of for and sent videos of me playing on ur servers in the last 2 days
spare widget
Separate issue between you and Logan, bonkesto. I trust their judgement and no other admin has anything to do with it.
chilly mist
ok
spare widget
Continuing to appeal or argue here isn't going to do anything honestly. Being patient- I get that you're frustrated but you've been directed to how it's to be handled. I'd give it time personally if I was in your situation although it does seem like you've received your response from the admin handling it
Other than that I hope you have a good day
chilly mist
ok thank you. you too
spare widget
@timber belfry Yes, it looks like you were gamebanned by Facepunch while on the servers awhile back. That means you're permanently banned from Rustoria.
timber belfry
For what reason?
spare widget
For hacking.
timber belfry
But alistair lifted my ban
timber belfry
that isnt me
chilly mist
bro you got caught in 4k
timber belfry
it literally says
spare widget
I get that it's a new account of yours. This isn't an argument though- I'm just letting you know that your previous account was gamebanned while on our servers so you're permanently banned. No hard feelings and nothing personal- good luck and I hope you have fun playing somewhere else
timber belfry
on the rustoria website
that my account has been linked
for 3 years.
i got banned
and it got lifted
spare widget
I've spent enough time answering your inquiry 😦 Have a good one @timber belfry
frank niche
@zealous kettle how will i know when they take a look at the appeal you sent for me
zealous kettle
<@!306516764055961600> how will i know when they take a look at the appeal you s...
DM, most likely.
frank niche
okay thank you
near halo
On the website. If he is verified in the discord he will get a dm.
spare widget
We don't always reject 😦
chilly mist
u do i swear
spare widget
But yes, more often the people who are rejected end up sitting in the discord rather than playing so it seems like that.
spare widget
Yeah, exactly that. I'd recommend playing elsewhere, bonkesto. Unless you receive a different response about your ban
foggy robin
Nah rustoria most fun server rn
proven sonnet
I need help admins
zealous kettle
I need help admins
What's up?
proven sonnet
What's up?
okay so last wipe my whole team got banned for cycling and it was a 1 wipe thingy and they all got unbanned but i still cant join
zealous kettle
okay so last wipe my whole team got banned for cycling and it was a 1 wipe thing...
Appeal on: https://bans.rustoria.co
proven sonnet
i sent it
proven sonnet
imma reconnect untill yall realise that im supposed to be unbanned cuz its wierd if everyone gets unbanned exept me
forest urchin
thats not gonna do anything lol but take up your time, sorry but appeals can take up to1-3 days
proven sonnet
thats not gonna do anything lol but take up your time, sorry but appeals can tak...
i know but i dont have anythinng better to do then be the alpha on yalls servers
jk
ill pay yall to look at my appeal quicker
okay imma stop talking now cyall have a great 1
boreal olive
spare widget
@proven sonnet Hey, one minute
proven sonnet
<@!463758782611062784> Hey, one minute
?
spare widget
You're unbanned as are your teammates. Just be careful with team stuff and whoever is leader takes responsibility for not cycling or anything like that. Once someone is kicked and replaced or joined elsewhere, they're gone for the remainder of the wipe. Should be good in 10 minutes though- have fun and thanks for your patience.
proven sonnet
You're unbanned as are your teammates. Just be careful with team stuff and whoev...
WAIT im i able to play in 10 minutes?
spare widget
Yes
scenic garden
How do I check if my ban has been appealed?
spare widget
No problem- have a great day
forest urchin
How do I check if my ban has been appealed?
if your verified on discord it will send you a message
scenic garden
ok i havent received a message and I submitted the report 2 days ago
should I reach out?
proven sonnet
No problem- have a great day
wait zenzen does the rest of my mates also need to make 1 of those appeals?
spare widget
I think you should be fine to connect, Logistical? Have you tried recently?
No, Undercover
proven sonnet
so they are also unbanned
spare widget
Oh yeah, big time
scenic garden
@spare widget I havent tried recently
proven sonnet
i loove u
spare widget
Try right now and let me know what happens
scenic garden
ok give me like 3 mins bc my pc is slow
spare widget
No worries
scenic garden
@spare widget it worked thank you bro
spark forge
where i can get help when cheater is on server?
spare widget
@spark forge Best thing to do is send in a ticket in-game with "/ticket add (your report with details)" and pair that with an F7 to also report directly to EAC
spark forge
@spare widget ok i just did both, thanks
spare widget
Awesome, thank you 🙂
wintry obsidian
@spare widget hello sir I was just kicked for exceeding group limits, I was previously playing with 2 gents last night, who i kicked from the group, moved to a completely diff area with 2 other friends, never exceeded tc limits - please advise?
near halo
<@!140995260888252417> hello sir I was just kicked for exceeding group limits, I...
/appeal - appeal your ban so that we can review it and we'll decide if you can be unbanned
marble mantleBOT
Hey, @wintry obsidian
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
wintry obsidian
thanks guys!
its making me wait, any chance i can submit directly to an admin?
its simple request, not some drawn out ban.
spare widget
@wintry obsidian What's your Steam 64 ID please?
wintry obsidian
uh not sure what tht is
cinder quartz
i made an appeal also from getting offlined last night and went to get my stuff back and i got banned, thank you for looking to it, really enjoy this server
tulip obsidian
@unreal silo would like to discuss the circumstances surrounding my ban situation would like to either dm or vc. thank you.
wintry obsidian
@spare widget any update after asking for the ID sir?
near halo
<@!661418159512748034> would like to discuss the circumstances surrounding my ba...
Shoot him a dm. Best way to get a response
spare widget
Oh yeah, huge update @wintry obsidian
Wait 10 minutes, you should be fine to connect
tulip obsidian
ive been pinging him and dm'ing him for 2 days straight now
ill try my luck i guess
spare widget
Then that would be your response, galaxyy. He'll respond when there's something to talk about I'm sure. Just be patient please
wintry obsidian
thanks brotha, just to ask the fellows that also got banned, i dont want them to be penalized either, are they okay too so i can let htem know?
spare widget
Everyone is all sorted out I believe
wintry obsidian
ty sir!
winter burrow
hello i got banned from solo/duo/trio 5x for group limmit and i gussed someones code lock
wintry obsidian
Zen in the future how can I avoid that from happening?
spare widget
It usually comes down to beds, bag, bodies, cupboards and codelocks @wintry obsidian Just be careful with who you allow access to those things, like doors and such. If you're kicking someone out of the group then they're gone for the rest of the wipe and I'd clear each of those things to avoid problems.
@winter burrow Can you join Waiting for Support?
wintry obsidian
sounds good.
winter burrow
will do bro
near halo
Chat mod
You will get a dm about it
Ok thx
Wrong one
I have 600 hours on the sever so
Can I @ Luke
?
zealous kettle
Best if you just wait!
median elk
been 5 days when do i get my ban appeal
haughty harbor
?ticket @indigo socket \
marble mantleBOT
Hey, @indigo socket
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
drifting pivot
help!!!
do you have domains???
[ҜNŤ]Kanger Sanghelios uses cheats with his team!!! rustoria eu long G7
near halo
[ҜNŤ]Kanger Sanghelios uses cheats with his team!!! rustoria eu long G7
/report
marble mantleBOT
Hey, @drifting pivot
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
near halo
/ticket
marble mantleBOT
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
marble mantleBOT
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
haughty harbor
you make a /ticket in game
drifting pivot
so how is he doing it?
he came to me in advance and gave me several times in the head at once, although my position was unknown
haughty harbor
oh
wait
sorry
ye nvm make a /ticket on it
and it will get looked into quickly
zealous kettle
/ticket add (message) in-game.
Or, you can do /ticket in-game for all the subcommands.
drifting pivot
where should I send it?
near halo
i submitted it
haughty harbor
where should I send it?
?ticket
marble mantleBOT
Hey, @drifting pivot
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
zealous kettle
Make another ticket
young goblet
my verification is not showing up here
near halo
my verification is not showing up here
Did you connect your correct discord?
young goblet
im pretty sure let me check again
proven crescent
!appeal @fossil lantern
marble mantleBOT
Hey, @fossil lantern
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
young goblet
ok ive figured it out i linked my other account with the same name and numbers i just resently disabled that account because this is my main anything i can do
near halo
give me the discord id for it
near halo
ok ive figured it out i linked my other account with the same name and numbers i...
?unlink
marble mantleBOT
Hey, @young goblet
To unlink your accounts, follow the steps below:
https://files.rustoria.co/s4k9G8qGZ5dQKnbSNnBqeEmQUAUy44PZ.mp4
young goblet
ok ive done that now i just wait?
near halo
ok ive done that now i just wait?
I need your steamid please
young goblet
76561199084863182
near halo
76561199084863182
I put in another unlink request. An admin will review it as soon as they can 🙂
young goblet
thanks
near halo
Anytime!
hard sigil
How can I check what VPN’s are banned for rustoria?
sweet matrix
Vpns themselves aren't banned
forest urchin
whatever ip it changes it to can get you banned from someone else being banned with that ip
marble mantleBOT
Hey, @pallid ember
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
silk coral
HOW DO I REMOVE UPDATES FROM MY DISCORD
arctic sapphire
there has been coming in 2 bugs in the zeus 5x and i know its not face punch. first off, when you open a crate or lootable box all the items drop to the ground and when you are on cargo you can lose the items. second, there is no scientist or containers on top of cargo which can be annoying when you are countering cuz u will be in the open
hard sigil
Vpns themselves aren't banned
Why did my friend -a while ago, get a vpn ban on rustoria?
haughty harbor
when connecting to a vpn if the ip you connect to is already banned then you get banned
near halo
yo how do i make ban appeal
stiff urchin
yo how do i make ban appeal
?banappeal
marble mantleBOT
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.