#support
1 messages · Page 1376 of 1
It's something built into Rust... and you got a response within seconds.
#waiting for support
Any chance to move vip from server to other server? when i missclicked to other?
na its your server you can help me out
snowy??
yeah, you need to talk with @balmy cypress so he can help you
lol, What can I help you with @odd widget ? It wont let me speak
thnks, you are god 🙂
@near halo Its not out fault your internet crashed when you were in outpost, we do not interfere with gameplay nor do we refund items.
im on us main and these hackers got banned, the rest of their team didnt and theyre on alts harassing us pls help admins
come on help me out for this time you can see that i died there with my loot right ?
soo can you just help me out this time please i was farming in 24 hours for that loot
and i lost it in 3 min
in a safe zone
/report
Hey, @cursive acorn
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
how can you call that a safe zone dope :S
^
i /reported them and it didnt work, i f7d them and that worked on 2 of them, theyre back on alts with the same names just bothering us and the rest of their team isnt bad either idk what im supposed to do
i beg you admins
@raven mist Can you guys look at a ticket on rustoria main?
We won't be able to refund your items, end of story. And if we refunded your items just this one time, then we'd need to refund everyone's items "just this one time".
for real you can do something about it so pls
no they can’t
naa
they aren’t allowed to interfere with gameplay
but you should have that rule
Like asap. A guy hacking only headshotting with sar while spraying on a distance
/report
Hey, @scenic jackal
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
that if you lose something in outpost when you disconnect
how do I make ticket?
Hey, @odd widget
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
hello i got a problem with my VIP iv sent a message to @balmy cypress a bit ago but go no response.
you should get a new rules dope that if you die in outpost you should get it back
you gotta wait g
he’s not online
/ticket
Hey, @odd widget
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
u must be new to rust
Please go to #general
u used to be able to get killed
ingame
can an admin help me this /ticket didnt work for 7 days, i had to f7 him and the rest of his team is sitll here and theyre on alts what am i supposed to do whats the point in buying vip for this server to get blatantly cheating against
try creating another ticket 🤠
i did
how do I create ticket in discord?
idk what im supposed to do when theyre just ruining the wipe LOL
@zealous kettle you should get a new rules dope that if you die in outpost you should get it back
for real
you cant on discord
fr?
last chance. take it to #feedback-suggestions
It's built into the game, end of story. Move to #general
its not nice that you can lose your stuff in a deam safe zone
how can it be a safe zone if you lose your stuff in there
All tickets get into, do /ticket list to view your tickets to see if you got a response
It's a safe zone because you can't die there...
It's not our problem you lost internet connection.
but i died and lose my shit
@near halo Last warning, i'll try to explain it for you one last time, if you sleep / disconnect in outpost you will get killed. Its something IN the game.
@zealous kettle i can't skip the que after i got VIP anything you can do?
i dissconnect then come back and iam dead
he just got banned so a admin did my ticket ig but his team isnt getting banned
awesome!
like just got banned 5s ago
I'm having a problem with my VIP can anyone help?
dm @balmy cypress
i did but he isn't on
ya gotta wait
he'll be with you asap King
ok thanks
@drifting elbow steamid and message @balmy cypress
@opal crane When luke gonna be on?
he will back to you soon, just provide him your steam id and tell him what you need
is sharing cords in chat bannable??
advertising it is muteable yes
@raven mist can u help me
what do you need?
i didnt realize my friends got on last night and kicked me for a 3rd
got on put a code in cuz none of them r on annd i got kicked for exceeding limits
@near halo
/appeal @prisma pawn
Hey, @prisma pawn
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
it says im not banned even tho i am
Wait 5-10 minutes and then check again
last time i just talked w an admin this is new to me sorry
Its all good!
GEORGETTE dude got banned and his teamate hasnt been banned and hes been cheating and streamsniping me
Were they temp banned?
And on what server?
rustoria zeus
US?
idk but his teamate got banned for cheating
there like 4 i think
us main guy named JAVA, his teamate keeps getting banned on alts w same name and theyre hunting us down admins wont ban his team for association literally ruining our wipe chasing us down
/report
Hey, @cursive acorn
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
i already did admins aint doing shit lmfao
gotta be patient g
love spending money on this server to get hunted down by blatant cheaters cuz we got them banned awesome
and told to be patient when ive reported them all multiple times since wipe day last week
@cursive acorn sorry about that, all associated players should now be banned
YES THANK YOU
whats your problem?
/appeal @median cairn
Hey, @median cairn
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
how long does it take to ur ticket be answered ?
2-4 hours
Depends on our availability, no one ETA or another.
yo aden can u give us their base for our troubles maybe 😉 ;0
aight
We don't do that
are you able to check the ticket asap ?
good luck!
thank you seriously tho aden
Im in class atm
❤️
no worries then
should be looked into shortly hippi!
aight!
aden can u uh have their base like despawned or something theyre logging in on alts again
how come i load into the server and i get "kickbanned"
Admins do not interfere with gameplay, just report them if they come back
It should give you a reason
what do s points do
it says i was hacking but i was previously told after eac temp ban i should be able to join back...
ig ill wait
anyone can correct me if im wrong but points allow you to buy stuff in the shop ui for modded servers
and when you link your twitch and other platforms you get more points for play time on the server
dh clan no hack team all vip team why ben
/banappeal
Hey, @orchid creek
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
/banappeal
Hey, @brisk thicket
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
is there any admins available rn
what do you need?
ban appeal is taking wayyy too long wanted to see if an admin can just look into it for me
you have to be patient
1-3 buisness days man wipe will happen by then
yo that JAVA guy is the hackers lol dont let him ban appeal
administrators will look into the appeal and decide
/report @fresh cosmos
Hey, @fresh cosmos
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @pastel tide
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
@brisk kayak ?vipissues
/vipissues
Hey, @forest urchin
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
dm him
ok
?mapfiles
Hey, @forest urchin
If you are received the Disconenction message World File Mismatch error
then follow this step:
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
Do /ticket ingame to report
Do /ticket ingame to report. Include his name in there
You have to create a ticket so that way admins can look into it
i doing that
/ticket
Hey, @primal viper
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
hey i was off your servers for DDOS threat after i said to my good friend i hope you get DDOS it has been over it has been 4 months since the ban wondering if i could be unbanned really trying to play the rustoria long server with my friends
?appeal
Hey, @cosmic swan
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Whats up?
I needed to get out of this dudes base and he gave me the last door code
and i got banned lol
?appeal
Hey, @gentle orchid
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
What's up?
cheater
Hey, @vocal cobalt
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
.
ye i did add a ticket is that all i can do
Yep, you'll just need to wait for a reply.
ok
Not possible, unfortunately.
i have a qustion is it allowed to give shit back to the people you raided?
How do I make ticket?
With the command /ticket
does it apply to asking question about my ban?
cause shits not right
The ban litearally does not make any sense what so ever
Are you currently banned from our servers? @fading egret
yes just got wipe banned
Did you appeal your ban?
yes
Can I see whos banned on zeus rn just wanna see if one person got banned aswell
or can u check it?
Nope
Can I talk with you? on waiting for supp?
If you made a ticket on someone and he got banned by an admin you will receive an answer on that
its not about that
I’m currently not able to join a vc
Cause im almost sure its my teamate that reported me for some bs
can u check the reason I got banned for>
?
Like I know its teaming but a lot of shit doesnt make sense
And I want to know whats the exact sitution
Your ban reason will be shown when you try to join one of our servers
I know that I can read
but whats the exact reason like
bruh
Its fucking cringe that people that know the staff can just get ppl banned for no reason
@torn sky
That’s not how it works
just script checked somone on zeus
Well it kinda is in that situtaion
he had scripts in file
Ok and?
and multiple other cheats for other games
can i show u?
maybe get him banned?
i have ss
You can do a /ticket ingame and include all the evidence you have so an admin can have a look at it @near halo
alr
Ty!
You’re welcome 
can anyone tell me a eta on appeal checking because im missing the whole wipe day bc of this and its not like im supposed to be banned
1-3 days
yeah but if there are admins on why does it take 1-3 days to check them
There are other ban appeals?
there are multiple admins?
and yeah ik that
but why was i banned in the first place
Should tell you when you try to connect to a server m8
it says ban evasion but i been playing the last like 10 wipes
just fine
so y today sudden change
¯_(ツ)_/¯
well roams wont exist by sunday
i would take that up with luke
my main man luke aight
Yasss
also is logan eu or is he no longer admin
Logan? He is still admin
then he just not on
Gl on appeal
/report
Hey, @past vault
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Ok, just create a ticket and our admins will review it
I play with a teamate that has a VAC ban from 110+ days ago, he doesnt cheat anymore, but will it affect me? Or give me a chance of getting banned or getting a VAC ban?
as long as he doesnt cheat anymroe
why am i getting queue when i have vip?
dm @balmy cypress regarding your issue
will do
hi, can i transfer vip?
dm @hidden pewter regarding your issue
@eager linden dm @balmy cypress he should help more
my bad for @ing you lol mewant to do the other dude
Hey, @oak bloom
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
!banappeal
Hey, @oak bloom
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
ya gotta wait a few
ive been banned for a day tho
dm me your steamid and your reasoning and ill submit one for you
Hey, @turbid plume
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
yo can any admins unban me?? it says im not banned on the appeal site but heres my reason/explaination on why i got banned and why i should be unbanned: Hi I just got banned I was on Rustoria 5x Solo Duo Trio me and my friends we all just got banned for exceeding group limit. We just swapped out a clan member because he didnt want to finish wipe he was laggy so then we cleared auth from main tc and now i realize that we didnt clear his auth from the outside tc's.
How long has it been since you were banned
Please wait 10-15 minutes and try again
also make sure you are logging in with the right account
For it to update?
nah for the admins to look at it and unban me if they feel its reasonable
appeal sent
wait 10-15 minutes for it to say you are banned,
1-3 business days for the appeal to be reviewed and responded
alr ty u
pleaseeeeee god help on the 5x zues with these fking ragers
/ticket
Hey, @gentle orchid
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Create a ticket in game about it, the admins will look into it
hi, so i was contacted in game by and admin Called SlimyFish, and he started Climbing walls and Fly, i was just wondering if he was a hacker or a admin becuase he seemed sus
create a ticket in game, I dont think admins contact you in game. Thats a cheater
wtf
he was Talking like he was a admin
ban that guy please
SlimyFish
i just woke up for this shit
@proud iris What server
Eu main
i literaly woke up my friend called me irl to a flying guy Threatening to wipe our base while flying acusing me of cheats
thanks
yep!
he was playing with the Chinese clan in X20 sqaure, those are the only ones ive killed
im almost 100% sure its them
same voice
i am not in leaderboards
Can you maybe check hes ip adresse se if it matches with anyone els this wipe
i got fuckign screen shot of the zeus 5x 2 clan teaming
12 deep
and they raid bases
bruh
Make a ticket in game, our admins will review it. You can send links to those screenshots
i did 3 times
Hello, My playertag is cxvbfs? and after beating everyone to q on rustoria us medium, on wipe and after the restart, my wifi went out for about 1 second, disconnecting me. If you need evidence i can send you a clip of me getting disconnected and connecting to the server in the first place. Any way I can get some sort of temporary queue skip?
well gn everyone, lmao
hackers have taken our base at X16
Hey, @frozen mica
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
any idea on how long i'll have to wait for a response @near halo
@frozen mica Hey mate
1-3 days
i got dced and cannot use support because i am waiting to load in
Im sorry, we can not do that
hi camomo
@mellow tundra
I NEED AN ADMIN PLEASE
12 GUYS RAIDING ME IN ZEUS X5 NA
TEAMING
?????
!ticket @torpid steppe
Hey, @torpid steppe
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
😦
@torpid steppe Did you get any of their names?
/appeal if you believe you were falsely banned
Hey, @brittle cargo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
whenever someone elses expires itll be for sale on the website
Ok Thank you
@brittle cargo he got banned for no reason wtf
He got temp EAC banned....
why tho
WHEN DO THE VIPS RESTOCK
whenever someone elses expires itll be for sale on the website
^
ight
/ticket
Hey, @glad drum
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
why did us 5x np bp trio just shut down
lmfaoooo
XD
@somber ravine
@stark sleet
hi
hi
^^
We are aware 
okay
kawaii do a roll back please
She will get to it when she can
@somber ravine how long will it take?
like how long u think?
looks like its back
Can I speak to someone?
Whats up?
I just got timed out of the 5x on rustoria and its not showing back up
Its booting back up rn I think
okay
thanks dad
dang man, i have a 3 day ban for using someone elses door code to exit their base
Hey, @torpid steppe
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
I’d like to purchase vip for a server but it’s sold out is there any other way to get it?
I got banned for exceeding group limit? I'm wondering how that happened because i have not exceeded the limit at all.
!appeal
Hey, @swift pumice
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
do i really gotta wait 1-3 days... my bans lifted in 2
Who cares about these banned kids help me buy vip
jus get good n u wont need VIP
@sterile garnet If it's sold out then you'll have to wait for it to restock. There's no way to predict when it restocks- just whenever previously purchased ones expire. So I'd just recommend checking back periodically to see if you can snag one
@spare widget you guys don’t offer a rustafied vip for a server selection even if it is sold out for 1 server?
Like similar
zenzen i was flase banned and i have made an appeal but is there anyway to get an eta on how manyt are ahead or something
^
ETA is 1-3 biz days
whack
😂 get good and don’t play with more people
false ban kid
blueV ik ur not a good rust player since ur not in any of the scrims or anything like that
@median cairn You'll need to wait for a response to your ban appeal
okay ig
@sterile garnet And no, if a server is sold out and no wipe VIPs are available, that's just how it is. A couple of them sell out nonstop so you'd just have to get lucky to grab one when they're available again
@fresh cosmos If the conversation is not support related please take it to dms or #general
@spare widget can I buy someone else’s vip slot? Will pay 20usd for us medium vip
Can someone please remove whatever bradley has been shooting at for the past 2 hours on launch site? eu medium
will look
thank you aden
US 5x
As I told hin, for non support related conversations please have it in dms or #general 🙂
problem solved @hazy kindle
need help people are teaming
/ticket
Hey, @shut sage
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Hey, @frigid anvil
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
-play chill vibes
You do not have permission to use this command!
can i have grovvy command
i know some good music for the waiting room
<@&274971100184576010> can i have groovy i know some better music for the waiting for support
!play chill vibes
Pretty sure you wont get perms for the music bot...
I think only admins have perms to it
im vibin on rainbow right now
can i get someone in the support vc, i just got banned for doing completely nothing
<@&274980199668645888>
@here
?banappeal
Hey, @finite heath
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
https://discord.gg/Q6gUu4qR I will talk with you if you can join vc
how long must you wait on the vip??
why am i banned for just being friends with someone i dont play with anymore though ?
i got banned for something that happened 2 weeks ago
If you think your ban was incorrect visit https://bans.rustoria.co/
already have
Try typing /auth or relogging. If your vip is still not working after that, contact @balmy cypress with your steamid
If you have received a result to your ban, then that is the final answer, if you are still waiting for a reply please give it 1-3 business days for a reply from the bot via discord.
yeah im just waiting on the ticket
Please wait for the reply, if you do not hear back within the 3 business days please reach out again.
/auth
Hey, @brave parrot
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
I NEED AN ADMIN I CANT BUID MY BASE AND I DONT KNOW WHY
/ticket
Hey, @jovial scroll
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
!ticket @near halo
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @stark zodiac
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @ancient hollow
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Is there anyway to do a ban appeal?
?appeal
Hey, @ancient hollow
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
?ticket
Hey, @empty mortar
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
?ticket
Hey, @empty mortar
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
you need to do /ticket in game
oh thnx
Can we maybe not spam the bot commands please 🙂
/ticket
Hey, @brisk thicket
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
EU Main is down?
Are you able to join it now?
I have just been charged for VIP for a server when I haven't purchased anything
Is it on a subscription and can I have a refund?
You might have bought it as a subscription, yes.
Please contact @balmy cypress about it, meanwhile you can cancel your subscription using the guide below:
Hey, @hollow pulsar
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
I have cancelled so @balmy cypress can I have a refund
It's best if you message him about it, rather than tagging him here.
Aight
@candid pollen and @plucky cave I am currently not available for voice but can I help you somehow?
if i have kit pvp+ and i buy kit god, is there any chance you guys can downgrade the pvp+ to pvp kit?
Yes would be nice
on 10x no bps eu^^^
is there any recourse at all to the 3 day ban for exceeding? It was my best wipe since I started playing and all i did was enter a someone elses door code to get out of their airlock while in my duo
Something similiar to me
Feel free to pm/dm me your issue or message me here in the chat.
Me and skornek have the same issue and he advised me to come here...
he just came up to me and helped me kill 2 hazmats
@gentle orchid and @candid pollen Did you both already appeal at https://bans.rustoria.co ?
not yet
yeah
was thinking where to appeal
but I got the 3 day auto by the plugin/bot for the code/tc tag
what server are you playing at?
the trio 5x no bp us
zeus 5 x
thank god my duo partner didnt get banned since he was afk
5x trio no bp
Then you may violated the Teamlimit rule. If that was the case I‘d suggest to create an appeal and to be patient about your unban.
skornek dmed me telling to come into support cause he legit straight up guessed my code
and i had 2 teammates already
and i was lie
wtf
i am not. KIDDING.
this is a 1 in 20000000 chance
yeah if more than 3 people get tagged on a code/tc its automatic bro thats a little stiff
i thought i was getting raided there and then
Yeah but in that case this lead to the rulebreak of the trio server... Please be patient then.
ok.. do my other two mates get kickbanned too??
Id really REALLY appreciate if i got unbanned this wipe because i had just finished stockpiling explosives to blow down a racist homophobe
Ingame do /ticket to report a player to our admin team. We don’t investigate by calling someone out in global chat or discord. It also helps pairing it with a F7 report @near halo
You can attach the videolink to your ticket aswell 
Hacker aimbot + flyhack please banned him
Rustoria.co EU main
Steam 64 id : 76561199118100276
I mean I’m here
It would be /ticket ingame, my friend
!appeal @slate jacinth
Hey, @slate jacinth
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
?youtubelink
Hey, @near halo
Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.
You’re good?
?
A guy playing EU Main sent unsolicited dick pics sent to underage girls, being incredibly racist, using homophobic slurs, and suggesting I kill myself as I am a N####r Monkey pig....
I need an admin ASAP, he already got banned from your discord for sending that same pic here..
Was this said in VC?
Yes and also sent in dms
i have a screenshot
I can screenshare the chat in discord too
It was very very offensively direct....................
Well unfortunately we do not moderate VC in-game, and we don't moderate DM's.
I can send an imgur link to the screenshot of the chat, as I cant send links in here I would have to dm you.
He got banned on your discord for sending that same pic..
I believe in general
But like you said, it seems he's already been punished in the discord. So there isn't much more we can do, I'd recommend you turn off your voices in game.
So this and the ban on your discord server isnt enough to ban him in game?
As in game he also called me a jewish chinese r....d
etc
Yes, I understand your frustration with how racist and offensive he has been but unfortunately we do not moderate discord DM's and we do not moderate in-game VC.
He's a vip on your server just being toxic 24/7 racist and incredibly offensive to every race culture religion gender age group type of player
I can definitely look into a further punishment, but it unlikely as he did not technically break any rules.
- He's already been punished for the rules he has broken.
iv linked my steam but it says i havent what do i do ?
just wait
Wait 5-10 minutes, then do /auth in-game.
Nah blu not racist
if i were to buy kit god and i already have kit pvp+ would you guys be able to downgrade my pvp+ subscription or no?
downgrade it to pvp
@torn sky bro u look like dababy
sheeshhhhh
lol why u wanna downgrade pvp+
if i get kit god, it gives me pvp+ already sooo
and u cant do that
wowowowowowoowoww
give me it
mods been lacking in this section lately ;-; should have accepted my application ✋
hey can i private dm an admin about something pleasse i think its worth your time
i would be a very good mod
EU main big lag :/
is there a single person looking at the appeals?
another ddos ? :/
no
ain’t even telling us to go to general wtf they lacking hard
That'd be a question for @balmy cypress
alright cheers
yea hard lacking
nvm
xD cheers spoofy later xcsair you child
omg eu main lag isnt normal hello
I can come take a look
What type of lag is it? Are people gliding ect.?
is there a single brain cell in your head telling you that they have tons of appeals that they need to look at
teleporting and cant reload etc..
@zealous kettle i think its fixed 🙂
Alright. Please let us know if the issue persists!
will do
Is the lag better here as well?
its good now @zealous kettle
how do i report someone to you guys?
?ticket
Hey, @shut sail
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
do /ticket in game
thank you, do they respond in game?
if your ticket is review, you will be notified in game or just do /ticket list and see if any respond
awesome thank you
Hi i'm cloudyxd90's
wait for an admin to get to you.
I have proof I have not used any kind of cheating.
why dont i have my pvp+ kit??
!vipissues
Hey, @near halo
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
for rustoria us medium, will the total amount of players be raised from 250 today?
yesterday it hit 480 players with 200 queue and i was wondering if cap will be upped today or not?
!ticket
Hey, @little pumice
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @little pumice
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
How can i apply for an unban?
?appeal
Hey, @little pumice
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Ty
i have been banned for more than a month now for entity spam but on the website it says that i am not banned
it been almost 2 months
Send me your Steam ID
76561198849007032
Thanks. I'll make appeal for you
thanks
Do i get notified if i get unbanned 😄
You will get notified on the website, or through the dms if you are verified
@river dagger https://bans.rustoria.co/
when is wipe for 3x us
All of our wipe times are in #oldserverinfo
Admins have been notified about it, please be patient
thanks
Admins have been notified about it, please be patient
ye ok blackatack
ididnt say it twice
and ffs buy kuto a kit god
iremeber a guy called warden got banned ):
@opal crane I need help
sorry zune
Describe your issue / word your question with as many details as possible so we can help you
oof
Banned for hacking, for 0 reason ?
when i try to connect to the rustoria solo dou trio 5x it says couldnt download level
Because you was hacking, that is the reason.
i'd have a game ban if i was hacking u clown
So servers cant ban for hacking?
If I bought VIP for wrong server can i have it transferred
pls message @balmy cypress regarding this
Luke is so nice
we ban for hacking yes
I know you do i was relpying to sick.
@opal crane when i try to connect to the rustoria solo dou trio 5x it says couldnt download level
Map error?
Why was I banned from the server for Hacking,Although I never cheated, and did not play on these servers?
I'm about Rustoria
idk @opal crane
can you send me SS?
probably just has to verify game files
most likely, map error. download this map and export this folder C:\Program Files (x86)\Steam\steamapps\common\Rust\maps
@torn sky dababy
@opal crane Can i screen share me problem
@near halo do you have any clue how long it takes? estimited
after you try this let me know @dapper lake
1-3 business days
seesh
@opal crane I tried every thing and watched a video on youtube and still didnt work
did you export map file to C:\Program Files (x86)\Steam\steamapps\common\Rust\maps
Ok ill try that
if you do that, it'll be fine
when does my ban appeal tickets gets looked over its been 2 days
Ban appeals take 1-4 business days
ok
@opal crane Can you walk me through the process im not to bright
Jameson
How do I claim my vip rank or whatever it is for the discord, do I just link my discord?
can i chat with admin/moderator ?
whats up?
?mapfiles @dapper lake
Hey, @dapper lake
If you are received the Disconenction message World File Mismatch error
then follow this step:
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
any idea when vip will restock on us medium
?vipstock
Hey, @austere patrol
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php
Do you have any further questions about this? Please ask in #support and we will be able to assist you!
EU Main down
Admins have been notified about it, please be patient
where do i make an unban request?
i was roaming with ak kit please be fast
?banappeal
Hey, @thorn river
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
My man!
i boosted and still cant get my kit
type /auth ingame
says unknown command
More more slots to EU Main, only 300 and 60 queue
vanilla sunucularda Türkçe yazabilirsin ama modlu sunucularda sadece ingilizce
mute alabilirsin yazarsan
olsun bi takim bulumda
ingilizlerle olmuyo
sohbet kismi
black abi
youtube kanalina abone nasil olacak
olacam
olunmuyor
hacker on rustoria zeus
Hey, @glass topaz
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
API problemi var
hangi server?
10x eu mu us mu?
geliyorum
they're spamming this for a couple minutes now you can just mute their entire clan
coming now :D
Yo. There is a bunch of kids all from the same clan spamming non stop. Idk what to do. Makes it impossible to play the server
eyw abi adamsin
Rustoria.co 10x nobp eu // there is a base of racist and ableist people. They are trio and one of their names are Smokey, G15 is their coords
How often do admins look into the unban requests?
Please allow 1-3 business days for a response, however it often happens quicker!
i just got banned for ettity spam what does that mean
Wanna spell it correct
i lagged out and spwan and im banned like wut
Guys how much dedicated WAmmmm to run a minecwaft server
can i get help
?appeal
Hey, @small flame
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
?steamid @small flame
Hey, @small flame
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Hey admins/mods is gussing codes are banned?
because some fucking kid spamming on chat where i live and making me prim lock
plesae help
is that bannedable? because i report him
76561199065192873
still spamming?
what server ill hop on
@pure sinew can you help me or later?
they're not spamming anymore
alright
whats up?
so a kid were running around my base and i killed him with a sar then he start spam the chat where i live
and i report him
and he keep doing it
is that banned or not?
where u live irl or in game?
in game lol
ok
send you screenshot?
for sure
alright
im going to hop on
Thats not something against the rules @true vessel
.
i am being door camp now 24/7
the spamming part is yes, but telling everyone where you live, no
alrighty
if he spamming the n-word with er in the mic around my base?
We do not moderate voice chat
if i record?
/ticket
Hey, @wraith zodiac
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
can i get someone banned for bug abuse???
@raven mist Can u please check my appeal man, my id is 76561199123088837
total bs.
10000% some kid have mod's help got molded and asked to ban
wtf is this
i submitted a ticket
An admin will look into it as soon as they can!
yo i crashed disconnected timed out at outpost logged back in and was on a beach with no death marker or how i died ran to outpost and cant access my dead body yes im sure same server
rustoria us main
because you bad?
am i just fucked and cant get my shit back
yes none of the outpost loves you
Admins do not interfere with gameplay. If you afk 20-30m in safe zone you die
hAHSSAHAHA
yes even so
#general please
ok
facepunch feature
i CANT access the backpack
im well aware of the death part
but why can i not access my dead body
i dont think it was me dying either i think it was a glitch that reset me on the server because i didnt have a death marker and it didnt say what i died to
after you die in safe zone, the loot disappears you can't get it again
.....black if you die in safe zone your loot drops in a backback and if YOU died YOU can claim your own body
well 1 i crashed, 2 i was in faster than 30 mins 3 it didnt say death marker and 4 it didnt show what i died to
so all 4 of that is against what u are saying
not to mention if you die there is still a body you can reclaim
but i cannot access my own death backpack
facepunch feature says you can open your own backpack if you die in safezone
so either your stupid or you have never once played this game
if you logoff of the game in the safe zone, you die and you can't get your loot back. it's that simple
this came about 3 wipe ago
you die and you have until it despawns to reclaim it
i think you dont own the game and are brain dead
i really hope u get demodded lmao
dumbcunt
If you think there was a bug, you can always /ticket it ingame. Also recommend for bugs to F7 report them because sometimes its not a Rustoria bug. But since you are being direspectful you can go to #general please 🙂
on 3x no bps, my frames are dropping because a kids still campfire spamming i think
ill ticket too
dagger how do you do ticket
/ticket @barren pagoda
Hey, @barren pagoda
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @ornate flower
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
i need help i got banned from zeus discord and i want to make an apeal
snowy no
ur bad
leave
hey zinxy
/appeal
Hey, @molten quest
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.