support

[mild cradle]

regen aint racist

[raven mist]

Like i said before, every wipe you had to make a racist clanname

not once, not twice, alot of times

[mild cradle]

or the clan i was in

[raven mist]

[mild cradle]

Bruh

u just had to remove it

[ocean oar]

Can someone tell me if it's possible to change my VIP from a server to another one?

My bad if the question has already been asked before. I looked on the website as on discord, but didn't find anything about it.

[torn sky]

you should have done this and shouldn't have tried to continue

[near halo]

dm @balmy cypress

[raven mist]

Yes dm luke with your steamid Ice 🙂

[mild cradle]

?

q

[ocean oar]

Thanks for the feedback, i'm going to do it immediately. 🙂

[silk nebula]

admin here?

[tiny sage]

i put A stash and hid it somewhere ic cant find it

any tips?

[near halo]

keep trying

[near halo]

what can i help you with?

[tiny sage]

can i esp to finfd my stash or is it still not allowed

[silk nebula]

why my appeal been no answered

[near halo]

of course its not allowed...

[near halo]

wait 1-3 days

[tiny sage]

bruh this is so sad

[near halo]

Esping can get you game banned

it'll be answered you just have to be patient

[tiny sage]

so sad man i have all my boom in it

[silk nebula]

so today is the 3d day

[near halo]

Look at the ground and swing a hammer. Once you go over the stash it will hit it

[silk nebula]

so slow

[tiny sage]

oh thansk

[fathom kite]

how did i get killed by an ak inside outpost when i logged off there for an 15mins ?

[near halo]

you get killed automatically by outpost turrets after sleeping there to prevent people hiding loot there

[ancient oracle]

dumb admins i swear

you guys really got admins that have 10 hours in rust

just my oppose :/

[near halo]

whats the problem?

[raven mist]

How are we dumb when you are the one banned for scripting

[ancient oracle]

you are accusing (assuming)

[raven mist]

Not really no

[ancient oracle]

what was I scripting with a bow?

[raven mist]

[near halo]

you tell us

[ancient oracle]

you guys do not put effort in your bans or something

I played the server for an hour legit.

[raven mist]

I can ensure you, we do 🙂 Now , there is no need to come in here and call us dumb. Have a nice day!

[ancient oracle]

:/

its ok ill just wait for the owner to come online still

[raven mist]

👍

[ancient oracle]

[quiet mortar]

do i do ticket add or ticket to make a ticket

[near halo]

yes

[quiet mortar]

which one

[near halo]

ex: /ticket add I think sloth is cheating

[quiet mortar]

oh alr thanks

[near halo]

@near halo

Can you help me real quick?

sure

Aight

[ancient oracle]

!commands

!help

is there rustoria bot commands?

[opal crane]

what do you need?

[reef lake]

Need help. made purchase in waiting for support

[near halo]

Message @balmy cypress with your steamid if you are having payment/vip issues

[reef lake]

He's not on. Is he my only option

[near halo]

Yes, he will give you a response as soon as possible!

[proper sand]

how do i make a ticket

[opal crane]

?ticket

[marble mantle]

Hey, @proper sand

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[proper sand]

/ticket

[marble mantle]

Hey, @proper sand

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[opal crane]

in game /ticket

[rich frigate]

My friend got banned for scripting even tho he does not script sad

#kony 2021

[near halo]

If he thinks his ban was incorrect, he can visit https://bans.rustoria.co/

[rich frigate]

I dont get it why do they say that ukn helps when ukn ak recoil training gets u banned for scripts i really dont get it

its not juet rustoria that bans him when he got banned from rustoria he auto got banned from other servers too i dont know how that works

my guy has legit 3 - 4k hours in the game iwe known the guy since he had 1k hours in rust he has never scripted before

we hyave both trained together on RTG and ukn combat arenas for a long time and he does not script

[raven mist]

^

[rich frigate]

if he does not get unbanned im quitting rust

[raven mist]

[ancient oracle]

they dont care if u do or not

[proper sand]

i need help from an admin

[raven mist]

Whats the issue Bongo?

[proper sand]

i got falsley banned

[rich frigate]

its actually B fucking S tbh

[stable oasis]

Hey I just have a quick question, do turrets auto-decay overnight or when you are offline even near a TC?

[proper sand]

a while back i talked to an admin and i proved everyting and he said that theres no way you guys could whitelist me on the server

[near halo]

If the tc has upkeep it wont decay

[stable oasis]

That's weird, I logged back on and all of my turrets are decayed, lol.

[near halo]

They were probably shot out

[stable oasis]

Nope.

[rose barn]

were do i ban appeal?

[stable oasis]

My neighbors heard no raiding sounds or anything.

The ones INSIDE of my base decayed as well.

Soooo.

[near halo]

https://bans.rustoria.co/

[stable oasis]

This is on the 10x

[vast tendon]

is US no bp gonna pop? why is the server dying even on wipe day?

[fluid dome]

@near halo Eu rustoria 5x no bps...clan easy are hacking!! near launch

[near halo]

do /ticket ingame to report

[stable oasis]

Do I have to talk to a admin about the decaying Snowy?

[fluid dome]

i did that?

when they ll be banned?

or at least look into it

[near halo]

There isnt an time frame when it comes to tickets, admins review all tickets carefully though. Please be patient in the meantime. You can view to see if your ticket got a response by doing /ticket list

[ancient oracle]

[stable oasis]

@strong meadow Think you can help me with my issue

[strong meadow]

What's up?

[stable oasis]

All of my turrets decayed overnight on the 10x server but my TC was untouched and upkeep was 27 hours

[strong meadow]

Are you on the server right now and have you changed anything since you got on? I'll take a look.

[stable oasis]

No I have not.

[strong meadow]

There's most likely an easy explanation to it.

Alright, what server you on?

[stable oasis]

I have replaced some of the turrets other than that, nothing has changed.

74.91.124.112:28015

Sorry I am in the tunnels

[strong meadow]

Alright, I'll take a look in one second!

[dry grove]

!appeal

[marble mantle]

Hey, @proper sand

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[reef lake]

who can help me with purchase

[strong meadow]

@balmy cypress Can! Shoot him a PM.

[safe seal]

triple wound with sar

he insta knows where i am
can some admin spectate him its on eu 5x no bps

[haughty harbor]

@formal shore please do not repost if you would like to appeal

[marble mantle]

Hey, @formal shore

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[safe seal]

you have asked 3 times the last 10 minutes

have some patience

[meager schooner]

someone mute these dogshit spammers

[opal crane]

which server?

[haughty harbor]

10x

us

[meager schooner]

10x US

thanks whoever warned them rn

quick mod

[strong meadow]

shooting a message regarding the situation!

[stable oasis]

Tyvm

Hope you enjoyed the base

[meager schooner]

SPAMMING AGAIN

PLS

MUTE

[opal crane]

Coming

[meager schooner]

THX

[hardy tendon]

aim train lagging hard :)

[torn sky]

which one?

[opal crane]

All good for now. Just tag me if they spam again

[meager schooner]

appreciated

this mf responds to all spammers so fast

[amber wind]

yoo

i bought kit pvp

and havent recieved it

[cold yew]

i have VIP - currently active, but i set it to not auto renew

if i buy vip now sicne I have a few days remaining

will it run consecutivly or concurrently

[hollow compass]

@amber wind Dm @balmy cypress

[frank ravine]

how do i report a cheater to an admin on the server?

[opal crane]

?ticket

[marble mantle]

Hey, @frank ravine

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[opal crane]

do /ticket in game

[frank ravine]

thx

[peak cypress]

i need help

[opal crane]

Describe your issue / word your question with as many details as possible so we can help you

[peak cypress]

my rust isnt starting its giving me an error i can provide you with a screenshot

i just dont know what to do

[opal crane]

?gamefiles

[marble mantle]

Hey, @peak cypress

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[peak cypress]

no

not that

[opal crane]

send me ss

[peak cypress]

i tried verifying

[oak ravine]

there is literally a 10 man on the 10x us

i submitted a clip

[opal crane]

?ticket

[marble mantle]

Hey, @oak ravine

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[opal crane]

• To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[oak ravine]

already did that u guys do not respond to my tickets ever

ticket 110

please look at it

@opal crane

you guys ignore my tickets everytime

[opal crane]

Admins review every ticket, please be patient

[oak ravine]

I've never had a ticket be responded to

[oak ravine]

how long will it take

[opal crane]

Depends on admins availability

[near halo]

do /ticket list to view tickets ^^

[opal crane]

but it won't be too long

[oak ravine]

You guys can clearly see that there was a 5 man outside of a base that didn't belong to them

Then the clan that owns the base hops on the roof

[sacred orbit]

@opal crane

[opal crane]

hi

[sacred orbit]

Cheater on eu main

[opal crane]

do /ticket in game

• To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[sacred orbit]

76561198145568134

NOW

LOOK ON HIM

[torn sky]

We will have a look at the player when you report him with using /ticket ingame @sacred orbit

[sacred orbit]

already

and he leaved

or banned

[near halo]

how is that proof lmao

it’s an mp5

[rain elk]

hello guys, we got raid and he could /remove our base, is this normal ?

[near halo]

no it is not

[shrewd eagle]

What does Bi-weekly mean?

[opal crane]

2 week

[near halo]

every other week

[rain elk]

how didthey do it? by destroying armory ?

[shrewd eagle]

thanks

[near halo]

try discussing your issue doing /ticket in game, theres no way they can do it unless they own the build

[rain elk]

even if they have premium +++ ?

[near halo]

it is impossible for a player to /remove something thats not its build

[velvet hull]

where can i open ticket ?

[near halo]

/ticket

[marble mantle]

Hey, @velvet hull

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[late rune]

no we want to complain

[exotic solstice]

/ticket

[marble mantle]

Hey, @exotic solstice

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[rain elk]

weird 🤨

[late rune]

about a ban

[somber ravine]

If your in a7a clan join waiting for support

[near halo]

/appeal

[marble mantle]

Hey, @late rune

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[late rune]

okay

[exotic solstice]

how do i get help with the loyal kit?

[near halo]

whats your issue

[exotic solstice]

i have followed everything but youtube because it wont let me link my account but i followed anyways and i was wondering if i provided proof would i get the loyal kit?

[near halo]

/youtube

hold on

[exotic solstice]

/youtube

[near halo]

/youtubelink

[marble mantle]

Hey, @exotic solstice

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

[exotic solstice]

oh ok

[near halo]

you automatically get loyal kit from signing in with all playforms

[exotic solstice]

ok

thanks for the help

wait do i have to boost discord?

[near halo]

no its optional

/boost @exotic solstice

[marble mantle]

Hey, @exotic solstice

By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4

[exotic solstice]

do i need to boost to get loyal kit?

[near halo]

no you do not, everything that you need to link/join is all you need to do

/rewards @exotic solstice

[marble mantle]

Hey, @exotic solstice

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[exotic solstice]

ok

[reef lake]

anybody know when LUKE will be on?

[near halo]

do you have a kit issue?

[exotic solstice]

yes

[reef lake]

yes

[exotic solstice]

i did everything then did /auth

and its bugging out

[near halo]

rejoin

[near halo]

what is it?

[exotic solstice]

i did all them

[reef lake]

God kit

[exotic solstice]

im confused

[reef lake]

God kit. I did rejoin. nothing

[near halo]

did you purchase for the correct server?

[reef lake]

yes

I think us 10x

[exotic solstice]

did u do /auth

[near halo]

for god kit you dont need to auth

[exotic solstice]

oh

[near halo]

join waiting for support

[reef lake]

I did no one joins

I'll try again

[exotic solstice]

eliowa any idea what i should do?

[near halo]

leave and rejoin

screenshot your link page and send it so i can see if youre missing anything

[exotic solstice]

ok

but i followed twitter

i tried unlinking but i have to wait for admin approval

[strong meadow]

do you need a different twitter linked?

Like your old unlinked to link your new?

[exotic solstice]

should i link a new account?

[strong meadow]

Let me go ahead and unlink your current twitter and try relinking!

[exotic solstice]

ok thanks

[strong meadow]

Okay should be good to go ahead and try again, reload the page.

[exotic solstice]

ok thanks

is it done it just says that

????

[near halo]

do /auth again

[timid apex]

rustoria eu medium is when will wipe

[near halo]

#oldserverinfo check that out for wipe info

[languid frigate]

im still waiting for an admin to view my appeal for an exceeding group limit ban over an account change

[near halo]

there are a lot of appeals that are being reviewed currently you have to be patient

[languid frigate]

is there any way that can be looked at? or are you seriously going to make me wait 3 days for a ban that lasts 3 days regardless

[near halo]

refresh your website

[languid frigate]

its been a day. I get unbanned in 2 days, whats the point of appealing if the process of having someone review the appeal takes longer than the time it takes for the ban to wear off to begin with

[strong meadow]

Try a new tab if refreshing doesn't work!

[exotic solstice]

ok

it worked thanks for the support

[somber sierra]

!support

[near halo]

what do you need help with?

[strong meadow]

Hey, you where unbanned 20 hours ago.

[somber sierra]

I have been banned from your servers and would like to appeal

Wasn't a hacking situation was a misunderstanding on my part

[near halo]

https://bans.rustoria.co/

[strong meadow]

unless there's an account still banned

[somber sierra]

Thanks how long do they generally take to get looked at? I see 1-3 days on the website but is that effected by the influx of players due to rona?

[opal crane]

It can take up to 3 days for your appeal to be looked into, may be early

[gilded magnet]

how do i create a kit in ffa?

hello?

[near halo]

Do /loadout

[gilded magnet]

@near halo it dont work

[near halo]

When you say "create a kit" do you mean skin it?

[gilded magnet]

nope

like in ak ffa you always spawn in with iron sights and laser and theres a holo in your inventory

and i wanna spawn with that hollow you know

[near halo]

If you are a donator you can do /loadout to do that, but as far as non donators I dont know of a method to do that.

[gilded magnet]

ahhh ok ty

[near halo]

hi

[opal crane]

hi

[near halo]

need help

[opal crane]

Describe your issue / word your question with as many details as possible so we can help you

[near halo]

banned for ban evasion

would like to actually vc someone about the issue

its easier to explain

[river valley]

?appeal @near halo

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[opal crane]

explain on website its more good

submit an appeal

admins will check

[near halo]

is there no way i can talk to someone

because its a really shit situation

for me

-__

[river valley]

You can try waiting in support @near halo

[near halo]

like unless i can talk about it im nearly certain it'll get denied

i got banned for teaming with ^

[opal crane]

you can wait for an admin to get to you. but till you wait, you'd better send an appeal

[near halo]

cant sign in so

cant appeal

alright

id rather wait

[near halo]

dm me your steam id and your reason for an appeal and ill submit it for you

dm me it

its fine, i managed to do it

thankyou though ^^

wait actually no i didn't

i'll dm you

[molten hornet]

Hi, just a friendly heads up from another server owner, players 76561198016149481 and 76561199109800894 are going around screaming hard R, homophobic slurs, and racism to disrupt servers. You might want to review them or keep them under your radar. They are currently bagged on your US 10x. Thanks!

[near halo]

Thank you for the alert, unfortunately we do not moderate voice chat. If they do start saying those things in text chat we will deal with it as soon as possible!

[slender igloo]

hola my friend is banned for being toxic but he is a reformed man, can u pls unban

also i think he got banned from the discord so i have to appeal for him

[near halo]

He can visit https://bans.rustoria.co/ to appeal his ban

[tawdry barn]

https://steamcommunity.com/profiles/76561198148218234/

[torn sky]

anything i can help you with?

[glad quartz]

I need some help seeing if im banned still

[torn sky]

you can relog to our appeal-website and have a look

[glad quartz]

@torn sky where is a link to your appeal website?

[torn sky]

!banappeal

[marble mantle]

Hey, @glad quartz

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[torn sky]

👆🏻

[dusty spire]

hey can i get an update on my ban appeal?

[near halo]

You will get a dm regarding your appeal when its been looked at

[dusty spire]

ok tyyyyy

[near halo]

You can also check the website for a response

[dusty spire]

are you guys backed up rn? about 6 month ago and the response was almost immediate

also what is website url

[near halo]

https://bans.rustoria.co/

[dusty spire]

tyty

[stable oasis]

@strong meadow

Please help

Shit in my base is literally decaying

But we have TC's everywhere with upkeep

I didn't repair anything so you can see it for yourself

CAN ONE OF THE ADMINS HELP

MY BASE IS DECAYING WITH TC's

[strong meadow]

Coming to look

[strong meadow]

Your TC's have to be directly connected to the buildings with foundations

If not they will decay, which is what's happening in this situation.

[stable oasis]

...

So Externals are useless?

You are basically saying I have to redo all of my work

All of it

It doesn't fucking say that in /decay...

Maybe that should be something written.

[strong meadow]

No, they keep people from building in and you can connect other buildings to them (like you can do with turrets and sams). Yes you will, that's just how normal Rust gameplay is.

That's normal Rust, we have no control on how normal Rust building mechanics work.

[near halo]

i need suport

pls

i cant even join the vc

its locked

its urgent

what do you need?

[sweet matrix]

You are vc banned. You can DM me or type here if you want.

[near halo]

then u cant help me.

unvc ban me pls

[sweet matrix]

I cant do that.

[near halo]

pls

admins

i need help

wtf

[empty agate]

whit what do you need help?

[near halo]

ur not a admi

[empty agate]

maybe i can help you

[near halo]

<@&274971100184576010>

[empty agate]

just explain

I'm a loyal player on the server

im trying to help but hes such a d.....

[verbal jackal]

@near halo go to https://bans.rustoria.co and appeal for a mute but make sure you mention its a DISCORD VC BAN. That goes straight to admins.

[cold yew]

Hello, I asked a question WAY earlier and it musta gotten forgotten about - I currently have a VIP for a server, but I turned off AUTO RENEW on it when I signed up for it, if I purchase NOW will the VIP status run concurrently or consecutivly?

[meager schooner]

thats actually a really good question, im assuming it would run consecutively, but i would definitely get confirmation on that

[near halo]

If you have vip for a server, and you buy it for the same server, it will run at the same time. Each vip ends after 30 days from the purchase, so it would run during the same time as ur other vip

[stark hull]

hey so this group is greifing me and my friends base with a turret is that allowed

[near halo]

yes

[haughty harbor]

yes it is

[stark hull]

really ok thanks for the help

[grim olive]

oh ok that makes sense

[near halo]

Is there a way to ban appeal?

[torn sky]

!banappeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[tardy torrent]

@torn sky is fat AF! and is on a Weight Loss Journey

[near halo]

thank you @torn sky

[torn sky]

[near halo]

#general

[torn sky]

^^

[tardy torrent]

Nice comeback fatass

[torn sky]

#general

[icy ruin]

How to check your VIP status and how many days left

could anyone help me please

[near halo]

When you go to our donation website, click on your profile in the top right you can view your purchase history. If you bought the standard vip, it will be 30 days from when you purchased it.

[icy ruin]

ok thank you

[near halo]

Yo this chat mod is being disrespectful because my mic sounds like the inside of a beehive'

he name is jamesom

@haughty harbor \

[torn sky]

pls stop leaving and rejoinign the server and earraping after

[near halo]

IM NOT

Im trying to talk to fucking tenzo

[haughty harbor]

abusing a bug to get unmuted isnt helping your case stop joining calls to ear rape or the perm will just get taken away

[near halo]

Your abusing me tf

[torn sky]

you know exactly what you're doing wrong my guy

[haughty harbor]

^

[near halo]

Bro my mic is bad I get it just let me talk to fucking tenzo

really just took away my privs to join chat

yall some disrespectful fucked up mods yo

Ayo spoofy

Give these monmoonks a fucking lesson

[torn sky]

#general

[near halo]

Im asking for support dumbass

[torn sky]

how can i help you then?

[near halo]

Apologize and let me join the channel to talk with tenzo

[torn sky]

you want to apologize?

feel free to message @zealous kettle regarding your Voice channel ban

[near halo]

Na you need to apologize for disrespecting my shit mic and server mutting me for no reason

[torn sky]

you are muted for a reason and you know that. Have a good day

[opaque chasm]

how do i get an lr from mu pvp+ kit

[near halo]

Whats the reason

THERE IS NONE

your 15 and dont know simple fucking facts

[torn sky]

i believe it is /pref pvp+

[near halo]

@torn sky how do I see the progess on ban appeal? will it just show up in dms?

[torn sky]

you will receive a message by a bot in dms yes sir!

[near halo]

Appreciate it.

[fervent birch]

Hey im in waiting call and its obvious clip of him cheating

[torn sky]

ingame do /ticket add pls

[near halo]

@torn sky

Fack you

[near halo]

go to #general please

[sick zephyr]

<@&274971100184576010> any progress on my issue? haven't heard anything back

[mellow tundra]

What's up

[sick zephyr]

Been having an issue trying to connect to any US hosted Rustoria server. Won't let me connect. Fine on EU and AU servers.

[zealous kettle]

What type of error message do you get when trying to connect?

[mellow tundra]

please message me

[desert trellis]

I got banned for no reason

[near halo]

If you think your ban was incorrect, visit https://bans.rustoria.co/

[north patio]

One message removed from a suspended account.

[near halo]

Thank you for the report, will forward this to admins! Im assuming you did a /ticket ingame regarding this?

[deft bone]

how do i appeal

[north patio]

One message removed from a suspended account.

[deft bone]

a ban

[near halo]

?banappeal

[marble mantle]

Hey, @deft bone

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

Perfect. As long as you put in a /ticket ingame an admin will look into it. I forwarded them your message as well.

[north patio]

One message removed from a suspended account.

[near halo]

Anytime!

[north patio]

One message removed from a suspended account.

One message removed from a suspended account.

[near halo]

Just put the name of the player along with what he did. After that can you please send me the ticket number it comes with?

[north patio]

One message removed from a suspended account.

[near halo]

Alrighty, Ill just add that to the message. Thank you!

[north patio]

One message removed from a suspended account.

[near halo]

Thank you, you too 🙂

[spark cobalt]

When will i know if my ban appeal has been approved or denied?

[proven crescent]

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status. @spark cobalt

Should be between 1-3 days

[spark cobalt]

ok thank you

[royal sparrow]

just lost an m2 under the ground and was my last one is there a way i can get it back?

[near halo]

Unfortunately admins do not interfere with gameplay. Please submit a /ticket ingame and an F7 Report for this bug. Sometimes it a Rust Bug rather than a Rustoria bug.

In your ticket copy the link to your message with the clip and past it in there.

[broken cobalt]

any admins/mods on? we made a ticket approx 10 mins ago about two clans collaborating in-game voice chat to team against us (way over limit of 8) and in the time we sat and waited for someone to do something, they took the base and tped out with all the loot.

[near halo]

As long as you created a ticket ingame an admin will look into it as soon as they can. Sometimes it can take alittle bit of time before you get a response. If you have a clip of them teaming, it helps to upload it to youtube or streamable and include the link in your ticket.

[tepid badge]

hi, how can i reset my recoil stats, i mean my rank on some weapons, how can i do it?

[near halo]

They reset during force, you cant reset your ranking

[tepid badge]

really? i have been with this rank like 3 months, i have it bugged on 100%

it didnt reset in 3 forces xD

[near halo]

whoops, doesnt reset every force my bad. The ranks stay but they might add a way to reset. You can suggest that change here #feedback-suggestions and If it does happen in the future, it will be posted here #change-log

[cobalt roost]

How do I appeal a ban

[marble mantle]

Hey, @cobalt roost

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[cobalt roost]

thanks

[wise mesa]

i got banned for "playing with hacker" but i barely got on today and didnt play with anyone but my friend?

[verbal jackal]

?appeal @wise mesa

[marble mantle]

Hey, @wise mesa

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

i got banned for ban evasion buti've never been banned from rustoria

did u join with a vpn ?

i appaeled on the website and it got denied

no zen

send ur steam id let an admin check it out

https://steamcommunity.com/id/765611979333124/

[spare widget]

@near halo Can you join Waiting for Support?

[near halo]

i can yes but my mic is broken

[spare widget]

😦

Can you join on your phone?

[near halo]

i can prob get on my phone yes

[spare marlin]

yo

[spare widget]

Alright

[spare marlin]

zen zen are you in charge of the servers?

[spare widget]

Not quite sure what you mean. I'm an admin

What's your problem?

[spare marlin]

can you join vc?

[spare widget]

Sure

[near halo]

hello i m in voise chanel

[heady pollen]

hey can where do i report someone?

[proven crescent]

!ticket @heady pollen

[marble mantle]

Hey, @heady pollen

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[elder spire]

I went to the website to appeal, how can I check the result of the appeal?

[daring galleon]

/ticket Hacker named Daniel https://streamable.com/mfdsur
USER ID : 118530324

[marble mantle]

Hey, @daring galleon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[versed mural]

Someone responsible for vip could help me

[near halo]

hmm interesting

[pure sinew]

You have issues with vip?

[versed mural]

yes

need to renew, but has no slot

[tough bane]

?banappeal @near halo

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[warped hedge]

can i get some support or something

[tough bane]

?banappeal @warped hedge

[marble mantle]

Hey, @warped hedge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[sleek owl]

admin

[tough bane]

I am not an admin but how can I help you?

[sleek owl]

i need turk admin

[tough bane]

@opal crane

[sleek owl]

yes i waiting him

[opal crane]

efendim kaplan

[sleek owl]

abi günaydin

[opal crane]

günaydın

[sleek owl]

bu sv de admin yardimi varmı ?

[opal crane]

hayır

[sleek owl]

iyi

[opal crane]

adminler sunucularda oynamıyor

[sleek owl]

birine roket fln vermiyorlar dimi

[opal crane]

evet hiçbir adminin item alma yetkisi yok zaten

oynamaları yasak

[sleek owl]

tamam

saol abi

[opal crane]

önemli değil, iyi oyunlar

[sleek owl]

saol abi

[jagged flume]

why my appeal denied? because i played with guy cheating and i wasn't know if he cheating wtf is this

[quartz bear]

i need help with some stuff

with this automatic payment thing

because i have not played on a rustoria server is months and i got a charge on my card for something that i dont use

[opal crane]

?cancel

[marble mantle]

Hey, @quartz bear

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[quartz bear]

ok but am i getting my money back

because im actually fucking pissed off right now

[opal crane]

you need to talk with @balmy cypress about it

DM him he will back to you when he is online

[solemn dagger]

hello

I want to change my VIP to another server

[opal crane]

hi

[solemn dagger]

eu long→us main

[opal crane]

talk with @balmy cypress about it

he can help you

[solemn dagger]

Steam ID：76561198324789721

[jagged flume]

why my appeal denied? because i played with guy cheating and i wasn't know if he cheating wtf is this

[solemn dagger]

Steam ID：76561198324789721

[opal crane]

provide him your steam id not here

[jagged flume]

.

[solemn dagger]

I want to change my VIP to another server

eu long→us main

[opal crane]

send me your steam id i'll submit one more appeal for you

[solemn dagger]

Steam ID：76561198324789721

[opal crane]

you need to talk with @balmy cypress

type him

[jagged flume]

how i can find my id

?

[opal crane]

?steamid

[marble mantle]

Hey, @jagged flume

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[jagged flume]

this is my id : 76561198810633938

[meager schooner]

yo is an admin trolling me right now?

i was raiding and when i sealed it off, the foundation under the tc just disappeared and all the main loot dumped onto the floor

[solemn dagger]

I want to change my VIP to another server eu long→us main

[meager schooner]

i wish i clipped it, but ill send a screenshot

[opal crane]

hmm, dont think so is admin

[opal crane]

where are you from?

[solemn dagger]

Steam ID：76561198324789721

[ancient oracle]

@solemn dagger

he said send it to luke u monkey

[solemn dagger]

eu long→us main

[ancient oracle]

..

[meager schooner]

see

i have tc bc i put down a raid base and then the tc got destroyed in the base i was raiding so raid base took over

but im not sure how the foundation could have disappeared if it was max health

[opal crane]

hmm, just send ticket so they can check it but i don't think is admin

[meager schooner]

alright

[solemn dagger]

Luke, isn't he here

[opal crane]

just type him

he will back to you when he can

[solemn dagger]

How soon can I change it

[meager schooner]

it wont let me submit a ticket

ill try again in like 30 minutes

okay it worked

thanks

[torn sky]

@meager schooner the raid base tc only gives a few meters of building privilege. Also the raid base and the base you raided are not attached. That means in some parts of the base you raided won’t be building privilege and it will decay

[meager schooner]

nooo the second i sealed it disappeared

unless instant decay is a thing?

but it was full hp

so bizarre

[torn sky]

Is that on modded? @meager schooner

[meager schooner]

yes

[torn sky]

Any chance someone could have /removed it?

Or did you place and it insta broke?

[meager schooner]

cant /remove in a raid zone

thats why i thought it was an admin or smth

[torn sky]

Nah admins don’t do that.

[meager schooner]

with like 4 seconds of putting doors on the foundy broke

it was so weird

[torn sky]

The wall can’t be full hp when it is in the raid timer

It starts on low hp and raises

[meager schooner]

thats only when its placed after the raid is started though

the foundation and wall (of the base i was raiding) broke

i took doors

[torn sky]

Oh ok

So you never touched the foundation?

[meager schooner]

thats why i like couldnt figure out what happened yk

never

[torn sky]

Ok therefore I do not have any idea. Looks like the entity disappeared for a reason. Let me know if you received an answer on your ticket in general

[proven pilot]

hey is vanilla eu medium wiping in 1h10minutes or 2h10minutes

[torn sky]

Check out #oldserverinfo

[opal crane]

2h10

[proven pilot]

zune it says 3pm uk / then says 4 pm cest uk and cest time is 2 hour difference

thats bullshit

[torn sky]

What’s wrong with that?

[proven pilot]

dude its 12 52 in uk and 14 52 in cest

and message says 3 pm uk and 4 pm cest

[neon rivet]

No Memory Cell on Rustoria Zeus???

[proven pilot]

2 hours difference

[torn sky]

Tell me if I’m wrong but cest would be summer time

[proven pilot]

zune can you talk ill explain

[torn sky]

It is 4pm cet time

[proven pilot]

the pooint is that the message says CEST not CET

so its wrong

listen uk is now 12 58 cest is not 14 58 and message says it wipes 16 00 cest and 15 00 uk

thats bullshit :"D

[meager schooner]

CEST is UTC+2 and is followed from 2am from the last sunday in march until 3am on the last sunday of october. they give you UK time and CEST as we are approaching the start of when CET turns into CEST

[torn sky]

^^

[meager schooner]

from my vague understanding of EU timezones it makes a lot of sense

[torn sky]

Cest is the summer time as far as I know

Like sea said

[meager schooner]

yeah i think it stands for Central European Summer Time (CEST), opposed to Central European Time (CET)

meaning the server wipes in 2 hours

[proven pilot]

thanks for quick response

[near halo]

yo leaderboards dont seem to work

i have been waiting few mins but still not showing up

[torn sky]

You don’t see yourself? @near halo and you’re sure you should be on it?

[near halo]

no, they dont load

[torn sky]

Not at all?

[near halo]

i pressed eu main and nothing happens

[torn sky]

They do for me

[near halo]

oh now they loaded

[torn sky]

[near halo]

thanks

[meager schooner]

if we cant figure out the thing that happened to me its fine since nobody countered so there were no issues but i just wouldnt want it to happen to someone else on like wipe day or when the server is high pop yk

not sure how the fuck it happened but-

not a big deal at all

10x US

hes still going

[opal crane]

coming

[near halo]

Is it possible to play with a cs:go vac ban?

And is it matter when i got the ban from cs:go or there is no day limit on it?

Rustoria doesn't care about VAC bans only Rust gamebans

[tribal hamlet]

Hey EU Training there is a guy saying he sells cheats

and is asking to add people on steam

for cheats

6 months fre

[brisk bluff]

We are working on it, thanks for the help

[tribal hamlet]

@brisk bluff He is back LMAO

[brisk bluff]

Another account?

[mellow tundra]

He's been banned

[tribal hamlet]

@brisk bluff He's back after the ban

@mellow tundra Yeah I think, he's back tho AFTER you banned him

He's talking in chat rn

[ashen wing]

@mellow tundra

can u drag me?

[near halo]

would like to get my vip refunded as im not playing the server anymore

and i bought it in advance

havent loaded into the server with it or anything

[near halo]

Message @balmy cypress with your steamid to discuss this

[proud iris]

hi i bought vip to the wrong Account ?

can anyone help

[near halo]

Message Luke with your steamid

[marble mantle]

Hey, @near halo

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[proud iris]

The vip my friend bought still doesnt work

76561198347309070

thats my id

[haughty harbor]

@proud iris get in contact with @balmy cypress for vip matters

[proud iris]

hes not responding

[haughty harbor]

then just wait

he is a very busy man he will get to it as soon as he can

[wary tinsel]

Are they gonna increase slots on eu main?

[hazy tide]

US MAIN at outpost this guy killed me and my bag is in an area that i cannot get to, can an admin look at this?

i have 1000 scrap on me and rows of cloth, this is bullshit that this kid can abuse this crap

<@&274971100184576010> can someone please check this out

[swift tusk]

How do you check if you are banned lol?

[near halo]

Do a /ticket ingame to report the bug. Also recommend doing an F7 report as well if he is using a bug to kill you. An admin will look into your ticket as soon as they can!

[near halo]

When you try connecting to any rustoria server it will tell you if you are banned

[hazy tide]

i submitted a ticket, i want to know if theres a solution they know about so i can get my loot, it's BP wipe and that's all my scrap

i dont want my stuff to despawn

[swift tusk]

Oh, okay then im not banned lol. I keep getting "Disconnected: EAC: Authentication time out (1/2)

[near halo]

Try verifying your gamefiles

?gamefiles

[marble mantle]

Hey, @near halo

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[swift tusk]

mk

[opal forge]

where to appeal a ban

[near halo]

?banappeal

[marble mantle]

Hey, @opal forge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[opal forge]

are admins EU?

[misty scroll]

Get in a minicopter or get someone to drop you off in a minicopter would be my best bet

[opal forge]

@misty scroll how long do appeals take usualy

[misty scroll]

There is nothing wrong with the body or anything, doesn't look like any bug abuse as well

[misty scroll]

Please allow 1-3 business days for a response, however it often happens quicker!

[opal forge]

ok i just put a ticket in. joined server says playing with cheater ??

[misty scroll]

If you made an appeal on the website it will be dealt with by admin who issued the ban

[near halo]

where do i make a ticket?

got a hard hacker on long

changing names fresh acc esp and aim

/report @near halo

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

do /ticket ingame

aight ty

[near halo]

ok so when you ban a hacker you dont delete the base?

whats the point then

its a vanilla monthly those cunts are just gonna make an alt

they literally just got banned for coming back on an alt

whats the point of them being banned

[hollow compass]

Hey, our admins do not delete bases at all. If they are coming back, make a ticket so our admins can review it

[near halo]

im asking why

i know you dont

im asking why

[hollow compass]

admins do not interfere with gameplay at all

[near halo]

so instead they let the gameplay be ruined by hackers coming back on alts with little punishment?

the logic is flawed

@near halo if the cheaters come back on alts and enter the code to get into the base to get their stuff it's easier for the admins to find out the alt accounts that came back

[hollow compass]

If they actually ended up coming back please make another ticket and let us know.

[near halo]

but if they come back and dont hack? what theyre just allowed to keep all their hacker loot and keep playing with no consequence

ban evading isn't allowed on Rustoria

[hollow compass]

We have a rule with ban evasion was well, so please report them and they will get banned

[near halo]

neither is playing with cheaters

a ban isnt gonna happen without a report

can you atleast just watch their base

for abit

cause theyre gonna come back 100 percent

[hollow compass]

Im not an admin, like I said you need to create a ticket if they come back

[mellow tundra]

right, so you need to make the report

[near halo]

no i was talking about if they come back and dont hack, therefore no one reports them, they were living in their base and only got banned cause i reported them

if they werent hacking they wouldnt have gotten banned

therefore would have been happily living with their hacker loot

in a base that housed someone who got banned for hacking

[mellow tundra]

I understand where you are coming from, we have 19 servers we need to actively administrate though, so we cannot just sit in a base after we ban someone on the hope that they would come back and ban evade at some point.

[terse sage]

do you get automatically banned if i was temp banned from by EAC

[hazy tide]

insta killed if you get to close to it even in a mini FYI, practically unlootable, barbed wire doesnt kill you the area does

couldnt loot it

[zealous kettle]

Being EAC Temp-banned disallows you from joining any Rust server, but you won't be banned from Rustoria after the tempban ends.

Unless that tempban turns into a perm ban.

[terse sage]

k my temp ban ended i can join servers but when i loaded into rustoria I was able to look at the map for a couple second then get disconnected saying i was banned

[zealous kettle]

!appeal

[marble mantle]

Hey, @terse sage

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

theres my exact point proven for me, delete their base and youll have to worry about that less surely

all of their team has tried to join back twice

[mellow tundra]

Deleting bases is not something we plan on doing

[near halo]

is there a way to reset recoil stats on ukn?

[mellow tundra]

There is not

[long wren]

@mellow tundra after 1hrs 20 min wipe US main?

[dim mist]

@balmy cypress are you here ?

[near halo]

i already said that Rustoria US Main would wipe in 1 hour and 15 minutes from now on, also you can google "3 pm est" it will show how late 3 pm est is in your timezone

how do i request a refund

you should DM @balmy cypress for that

with your steamid ^^

[median elk]

how to make a ticket?

[near halo]

write /ticket in-game it's a command and it will show you all the possibilities

[near halo]

/ticket

[marble mantle]

Hey, @median elk

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[median elk]

/ticket

[marble mantle]

Hey, @median elk

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[median elk]

im banned ingame

how tf u want me to do that

[haughty harbor]

if you are banned you dont use a ticket

[haughty harbor]

?banappeal

[marble mantle]

Hey, @median elk

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[median elk]

?banappeal

[marble mantle]

Hey, @median elk

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

i think thats an in-game phone number 😛

cool xd

just habit

@mint tide https://bans.rustoria.co/

[runic bronze]

How do I go about getting my VIP changed? I bought it yesterday for the wrong server

[near halo]

could i switch my vip from rtg to us main?

@runic bronze you should DM @balmy cypress about that with your steamID

[runic bronze]

cheers

[torn sky]

@near halo you can message @balmy cypress aswell including your steamID/steamprofile

[lost perch]

how to get unbanned from server?

[near halo]

visit https://bans.rustoria.co/

[lost perch]

please send me the link

ok ty

[near halo]

i did

[nimble ridge]

how does one tell if their subscription is still active

[odd sinew]

Does the 16 team UI on main mean 16 ppl can be in the same team?

[near halo]

When you go to your profile on the donation website in the top right it will tell you if its active

[near halo]

yes

[odd sinew]

Holy fucking shit YES

thank you

[near halo]

Anytime!

[scenic herald]

can I still get VIP for US med now? we have a group people wanna buy

[dapper ruin]

hey can some mode help me _

[zealous kettle]

https://donate.rustoria.co

[zealous kettle]

What's up?

[scenic herald]

it says out of stock for US med

[dapper ruin]

@zealous kettle We were banned because of the group limit limit because we did not know the group limit. Can you help me? We didn't know that this kind of thing could happen

[scenic herald]

is there any other way to get?

[zealous kettle]

Then unfortunately it is out of stock, and is not purchasable at the moment.

[zealous kettle]

You agree to the rules when you login into the server... https://spfy.lol/9e9ik7f86jm0pj294mlj.png

But appeal through here: https://bans.rustoria.co

[runic bronze]

Can anyone else other than Luke change VIP servers?

[scenic herald]

any ideas when will it back in stock

[zealous kettle]

Unfortunately he is the person who will need to deal with your situation.

[near halo]

whenever someones vip runs out it is replaced with another in the shop

[scenic herald]

ok thanks

[runic bronze]

Aight, Thanks for the response

[uncut rover]

is US medium wiping today?

[torn sky]

In 9 minutes

[near halo]

check out #oldserverinfo

[scenic herald]

just wiped

[split crystal]

I don't think we are cheating, can you explain why we banned

[near halo]

what is your ban reason?

[split crystal]

playing with hacker

[restive nexus]

My VIP isnt working on US Main

[near halo]

that means someone on your team is hacking

[near halo]

leave and rejoin

[restive nexus]

@near halo I have

[toxic vessel]

it says "unban in"

I cant join the server

[split crystal]

can i find out who you are

[near halo]

huh?

[near halo]

go to the websites and check your recipts, make sure you purchased it for the correct server

[split crystal]

can i find out who you are

[split crystal]

sorry man

I say my english is bad

İ mean how can i find who have hack

[near halo]

who i am

[toxic vessel]

hello

@near halo

[near halo]

what up

[toxic vessel]

I was banned for last wipe

[split crystal]

can i find out who is cheating

[toxic vessel]

and now im still banned

it says "banned in"

with no time limit

ill send u the screenshot in dms

[near halo]

your best bet is to wait until next wipe (when your ban will expire) and you will see whoever is still banned

that will be the hacker

i’m the hacker

[latent solstice]

i bought vip and im waiting in queue

[hazy birch]

I just bought VIP on Rustoria US Medium and I'm still waiting in a queue

[near halo]

reconnect

[split crystal]

thanks

[latent solstice]

didnt work

[near halo]

and give it time

[hazy birch]

already did

[near halo]

like 5-10 mins

[latent solstice]

its been 20

[near halo]

check receipts and make sure you purchased for the right server

then contact lukey baby

[hazy birch]

already did

[latent solstice]

i did

US Medium

[near halo]

screenshot it and dm me it

also let me know which server youre trying to connect to

[hazy birch]

ok one moment

[dark radish]

Have you made a ban appeal yet?

[hazy tide]

Is Luke still who we need to go to about VIP purchase issues?

[near halo]

he got it figured out

[near halo]

yup

[hazy tide]

needing a refund, bought it twice

[dark radish]

okey

[lusty ocean]

i bought VIP but it is not giving it to me, im still in 200 person que

[torn sky]

Message @balmy cypress regarding this pls and make sure to include your steamID

[near halo]

rejoin queue

[torn sky]

Same for you @lusty ocean

[lusty ocean]

thank you

10/10 most rust server discords dont do anything

[hazy tide]

I dm'd him, i know the drill

[torn sky]

Bet

[errant hamlet]

hey I bought queue skip for rustoria us main

and I reconnected and it wonr work

[near halo]

there seems to be some vip issues right now... dm @balmy cypress regarding your issue and he'll get to ya

[errant hamlet]

ok

because Im playing with a f'ing zerg and I need to get on rn

[sweet matrix]

@balmy cypress @near halo

[hasty igloo]

hello i would like to appeal a ban

[near halo]

/appeal

[marble mantle]

Hey, @hasty igloo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[errant hamlet]

it works now,

[near halo]

alrighty

[acoustic portal]

You guys need to communicate when the wipe time is changing, players from Brazil or South America countries don't know about that change, and now we all are late for wipe with an insane queue...

[near halo]

hello

admin

i need help right now :D

are somebody here

[warped kraken]

Wassup

[near halo]

check out #oldserverinfo and you can set a reminder based off those times

are you admin

i have around 25k scrap and 6 aks and 1 l29 in my base its not raided but its gone

[acoustic portal]

But the problem is that in South America the media or something dont make a new about the Time Change between us and your time...

[near halo]

its bug or something

@mellow tundra @somber ravine @misty scroll @raven mist i need help

dope

[near halo]

No need to @ all the admins. What do you need help with?

[raven mist]

Hello, Whats the issue?

[coarse cobalt]

hello, i currently have vip for rustoria eu medium and when i join i get into a que

[near halo]

i have over 25k scrap and i a l92 and full armor

[coarse cobalt]

it wiped

[near halo]

and my internet crash when i was in outpost

on this new wipe

and then i come back my backpack not there

for real

[coarse cobalt]

oh ok gl

[near halo]

please help me out

@raven mist

for real i beg you :(

i dont think its fair :8

[forest urchin]

sorry that happened, admins dont interfere with gameplay. theres nothing we can really do about it

[mossy nest]

Can someone link me the eu main shop vanilla???

[forest urchin]

/donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[coarse cobalt]

can you help me with vip promblem?

[forest urchin]

/vipissues

[marble mantle]

Hey, @coarse cobalt

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[forest urchin]

dm luke your problem along with your steamid he handles the vip stuff

[near halo]

@forest urchin come on

[forest urchin]

sorry theres nothing we can do but begging wont do anything lol

[near halo]

you cant do anything ?

[raven mist]

i'm sorry Jesper, there's nothing we can do about that

[scenic jackal]

Can you guys help me with a hacker?

[forest urchin]

/ticket

[marble mantle]

Hey, @scenic jackal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

its sick

good support :/

admin

its need to be a hacker that loot me for real

its imposible that my shit its away

[near halo]

If you think someone was cheating, do /ticket ingame. You need to include a name though

[hard fjord]

i got false game banned, can i buy another account and be allowed to play on the server if the application gets denied?

[near halo]

its got like 2 min until i was back and should grab my stuff

[raven mist]

No warden

[near halo]

i dont know who he is

[hard fjord]

oof

[zealous kettle]

You automatically die if you sleep in outpost.

[near halo]

yeah but nobody can loot me

in outpost only my self

[zealous kettle]

Your loot bag will despawn

[near halo]

3 min

its took to me to got back in

...

for real

its bullshit for real 25k scrap and l29 6 aks and full set

[sacred orbit]

@opal crane Hello, i need supp can you help me?

[near halo]

you need to do something

see something or anything to get it back for real its not fair :8

:(

if you can do somethingg @zealous kettle

[zealous kettle]

We aren't able to return your items.

[opal crane]

yeah, what you need help with

[near halo]

shit server how can this even happening ...