#support
1 messages · Page 1373 of 1
gotta be patient
THANK LORD
you guys may have took a long ass time but you did a good job
i appricate you
damn, i wonder if they even looked at anything before denying my appeal. ive played a total of maybe 2 minutes tops on all their servers and bam, banned, to many players, wtf lol
when do people get banned? after a ticket
nope, banned then u appeal, just oray u get someone who will actually look at it and not be lazy and hit the denied button
pray***
depends on admins availability
so your saying someone actually looked into my appeal, seen im new and made a mistake and yet still denied me??
we are looking into every ban appeal. if your appeal got denied then there was a reason for it
im sure it was looked into, i mean how hard would it be to see ive been on all of your servers for a total of 2 minutes tops and yet noone had the idea of "hes a noob and didnt know". hell i didnt have anyway to show or present the conversation where i was told to go in and use his base. so if thats the case then yes the was a reason for it. no one took the time to look into it at all, much easier to just hit the denied button
I'm confused, if I'm banned from Rustopia Medium then why can I play the RTG UKN?
?ticket
Hey, @dapper pier
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
i do bruh stop sending me this its blantant af
Well if you fill it out
because rustopia is not rustoria
bruh it’s 5x who cares
Why do you call them out in here then?
We do not investigate players by calling them out in discord or global chat
make a /ticket ingame and wait for an admin to have a look into it and respond to you
k i did lets see if they ever do anything
if those are breaking rules and we catch them for sure!
so woyld ut gelp if yiu actually seen screen shots of our conversation or is that to much to ask?
so would***
make sure to check if you received an answer via /ticket list @dapper pier
regarding what sorry?
my appeal denial that you said was for a reason, remember???
and what conversation?
wow....
I meant Rustoria Medium kek
im kinda oissy cuz noone took tge time to actually look into my ban. ive played a total of 2 minutes on all of your servers and got vanned cuz my buddy gave me his base
kind of pissy***
But how am I able to play the RTG UKN while being banned from Rustoria Medium? Makes no sense why I'd be banned on only one server if I ever did anything : P
it’s a 5x loot doesn’t matter
we always take time to check appeals. saying we are lazy or don't care is just not true
i reported someone via a ticket 1 time at 4 am american time and in a hour he was banned
i appealed and you guys denied it. man im 50 yrs old learning to play the game and have some fun with my son. i dont need to cheat but damn
Bugging them while they work doesn't help aswell
if it got denied there was a reason for it. Does it show you a timer? @lilac quiver when you try to login?
apparenly you didnt look into it
your ban reason is?

what are you banned for?
"Come to Discord"
to many players, it was an accident, he didnt even know that and yea it says tuesday
That's the tag
did you appeal your ban already?
Yeah
any response?
Not yet, it's supposed to come from a bot right?
if you're verified yes. Since you aren't you have to login to the website again to check your answer
you want me to post the screen shots here or pm them to you?
Ah, thank you I'll check right away
whatever you prefer
oh i cant in chat
you have to be verified, you can just dm me those pictures
the pics are uploading now and i thought i was verified already when i linked my account
i just find all this funny somewhat, im 50 yrs old learning to play the game to have some fun with my son and bam, i get banned over some dumbass misunderstanding
having a look
im in waiting for support
good luck lol...
already dealt with it 
???
@torn sky i have video but can't upload it can u just watch it?
i can take a look if you want
Zune already knows who im dealing with
ok
?banappeal @ionic rover
Hey, @ionic rover
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
just made a ticket
got a clip off it too

ELIOWA
on us long
he is fucking spining like a bablade wtf
lmao thx
ya gotta wait for a response in your ticket
pls don't call him out in the meantime
ok lmao sorry shit was funny
he got banned hahah
?banappeal @icy rivet
Hey, @icy rivet
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
hello?
Hey how can we help?
do you guys think you could reset the resources on the EU rustoria 10x plz?
since there arent many spawning
i think its bugged 😦
I dont think we can just reset it, but I will let the team know. Maybe you are just in a bad spot where nothing spawns?
im in the snow
and thanks
like i have travelled everybit of the snow and got like 5 nodes max
Ok, I let the team know. I will update you if there are any developments, if you hear nothing that means everything is working just fine
ok thank you
When you have a chance can you look at my subscription to US LONG. still sitting in the queue
What server are you playing on? And how are you stuck?
Hey, pls message @balmy cypress regarding this and include your steamID/steamprofile
Ok and how can we help you?
i got banned for playing with hacker and no 1 else in my group got banned
and i wasnt playing with any chaeters
so i think i got false banned
If you were banned by anticheat then you'll need to appeal to EAC.
where?
/appeal
Hey, @median cairn
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
/appeal
Hey, @median cairn
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.

https://www.easy.ac/en-us/support/game/contact/appeal/
EAC often doesn't make mistakes when banning an individual but you can appeal here to them.
/appeal
Hey, @silver pecan
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
/appeal
Hey, @silver pecan
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
can someone get muted for spamming in official server
Excessively yes.
can you mute these kids in rustoria us medium hes been spamming for 5 minutes
@near halo bans.rustoria.co
2k hours on one server
@haughty kraken https://bans.rustoria.co/
Who do I speak to regarding VIP problems?
Message @balmy cypress
Hello. help me. can't wake up at all servers , an exception EU medium. i try another account and it's work. problem at my account
Hey, @fresh scroll
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
76561199097081053
I assume you're talking about a ban @fresh scroll?
Are you saying you are not able to wake up when you load in?
I would try verifying your game files again and then see what happens
starting verify
i cannot unlink my twitch to re link it because kit loyal will not work
discord too
so your kit does not work even though your socials are already linked, correct?
yea
verifying done. trying load in
Tell me how it goes
it says to link my discord and twitch
i go the the web page and try to unlink it but i cant
Did you make an unlink request?
yes
an admin will have to look at that eventually
ok
ill do it tmrow then
Alright, have a good day then :D
not work
i'm dead. try wakeup at bag. click button, but nothing
try respawn at beach , nothing
starting reinstall
another day, another try, can u please let me reappeal my ban? I have never violated the rules and its just a misunderstanding, i can prove it. Please give me another chance.
wheres the ban request thing
You'll need to wait for support to report someone. Or do /ticket in-game.
this dude has 44 hours and a game ban and beames me 100 m mp5/ak
Don't write it here
You can report him with /ticket in-game in chat and just f7 report directly to facepunch for a faster ban.
i did alr'
Ok than just be patient.
mr admin over here
Im sure someone will have a look at it.
isnt this litterly admitting to teaming
the kid gagelee's clan name is litterly 7sfarmer
the clan that said he farmed for them is 7
can an admin or mod msg me please
reinstall not help. ban me and unban
What's up?
Bull check the ss
I can't see the text clearly
cant u check logs?
Have you logged a /ticket
Then you will need to wait for an administrator to investigate, should they find that the rule was broken an appropriate punishment will be handed out.
Please upload it via /ticket
?ticket
Hey, @versed geyser
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
ty i did the imgur thin g
Thanks
helli why do i keep going up in q? i was number 3, now im number 30?
my q keeps going up? and i was number 3
which server?
solo/duo 🙂
we don't have solo/duo server
well, you do?=
im stuck in the wall at outpost and im stacked out of my mind, please help
Admins do not interfere with gameplay
its not gameplay, when i tpd to outpost i got spawned in the wall
maybe a bit of gameplay, but that couldnt have been my fault
cant you just tp me like 5ft out of the wall?
you need to tp somewhere again if you can but otherwise we can't do anything
can you tell me which server is it? let me report this problem to the admins
thanks
you can contact admins using the ticket system
isnt zeus meant to wipe now?
Hi, I'd like to speak to an admin privately. Would DMing on discord be appropriate?
i'll ask my friends to about it
it's account problem/ another account works good
it's like daed screen bag/lag
how long does it take for someone to look at my ticket
cause last time it only took 5 min
depends on admins availability
K
Link us your steam profile please!
76561198824220465
the teams on the eu 10x dont work
idk if they've been disabled but it would be cool if they worked
Does it mean you can’t invite players etc?
What about /clan create or /clan invite ?
ok
So our admins can have a look on that
ty
Thank you too sir
Just to make sure... you did put fuel in it... right?
Yep
Need help with an appeal whenever someone’s got a moment.
i found a decaying base with a note in a box that had their door codes. i entered the code in the door and got kicked for exceeding group limit
?appeal
Hey, @ashen elm
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
?report
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
hey, is it allowed to wall off abandoned cabins on the eu zeus 5x. since its not really considered a monument?
No, its still a momunment
So if we'd keep the buildings outside off the wall?
/rules in-game list all the exceptions
i got banned for racism is there a way to appeal?
?appeal
Hey, @grizzled spade
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
here you go
it shows up that i’m not banned for some reason
but when i join it says kicked racism
oh ok thanks
why I can not cancel my subscription on EU Main?
okey, if he still says the same after waiting, let me know
ok bet
any error?
you're doing the same thing in this video?
?cancel
Hey, @proud eagle
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
give it another 10 and see if it lets you
alr
Why are all team members banned and they can still access the server? They are still using hacker accounts
?ticket
Hey, @severe hatch
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
use ticket and let admins know it
I have already submitted it. What I want to know is why they entered the server again after being banned by all the team members
Did no one give an explanation?
as I said, create a ticket and wait for answers from admins
how long do the resets take
1-4m
ok thx
#support message - happens again, same person for 15 hours straight and i wouldn't be surprised no chat moderator has joined since
same server?

coming

?youtubelink
Hey, @modest rapids
Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.
hey guys what you gonna say now then the guy what i suspected was banned by EAC? EU main nickname Rakeshp?
Glad to hear 
after what you will say what you are checking everything on account?
but usual gamer see cheats better then you nice job admins so much help
do you get alerted when you are unbanned by rustoria?
Did you make an appeal?
yes
You will have to check the website again
?appeal @near halo
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Do i lose all my Bp's and base and shit when i get banned
?appeal @gleaming blade
Hey, @gleaming blade
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@opal crane This guy 25 santa was plating with cheater and you want to unban him?
whats wrong with the 5x no bps pop it used to be good now it never goes like over 100
I was unaware that I was playing with a cheater
we havent played with a hacker and who is a hacker in our team @dark remnant
i got banned too
@near halo your ingame nickna,e?
golden
yeah nicknames "Golden" "SexySenpai" " 25 Santa FBI" was playing with cheater "rakeshp"
@torn sky Sorry man
@near halo I've been waiting a long time, but nothing happens. if it happens, just tag me so i can come

?ticket
Hey, @heavy wigeon
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Pls stop calling out cheaters/rulebreakers @heavy wigeon
?ticket
Hey, @white cloud
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
not to be a pain in the ass but cant admins stop people from building SAM sites all around outpost?
like literally 10 samsites
Admins do not interfere with gameplay
?steamid @gleaming blade
Hey, @gleaming blade
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
How do you cancel the with rustoria paypal? I've went to both sites to cancel and cant find the option where it would normally be located.
?cancel
Hey, @severe rock
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
<@&274971100184576010> can I report cheaters on dc?
no, only in game
do /ticket in game
Fuck kk, then I do it later thx again
hey, is there any way i can reappeal? i genuinely believe i got banned for no reason, please hear me out
?appeal
Hey, @rain bolt
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
im trying to reappeal, my first one got denied and i believe i can prove myself
i know it says "this decision is final" but ill keep trying
i really havent done anything bad as far as i know
i just wanna play a lit long server ;(
what did you do and how long ago
my friend was on a fresh account, he got banned for hacking even tho he's legit, this is his youtube channel https://www.youtube.com/channel/UC2SCUlAea3FFrlul5eYCf6g, hopefully thats enough proof. he just had a fresh account with a 100 hours. He had 5000 on his main account which got stolen and gamebanned
i need a ban appeal
Your friend's account is not our responsibility, unfortunately. You'll have to wait your ban out as it was denied on the website.
@rain bolt #support message
/appeal
/appeal
?appeal
?appeal
the bot died
How long till i can play?
must be down
!appeal
Hey, @rain oasis
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Hey, @rain oasis
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
admin here?
oh boy
whats up?
its ban things
eac make a mistake and they remove my ban
but i still cant play in .co server
after i get in and get auto ban
how long do i have to wait until im unbanned? as i said before i got banned for playing with a hacker, even tho the "hacker" is not cheating. i dont see how thats fair
hello im trying to link the yt i subbed to the channel but it doesn't come out as like if i did in the linking page??? please help and i joined the steam group too but says i still need to join
If you were banned for playing with a hacker, your ban will last one wipe
Hey, @compact parcel
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/youtube
Our youtube link currently doesnt work
is it work?@near halo
where can i see how much time i got left? i will do anything to play force wipe on your long server
I believe it will tell you on https://bans.rustoria.co
!youtubelink @shy cloud
Hey, @shy cloud
Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.
it just says "appeal denied"
but i subbed to the channel called Ryan JD
i want the loyal kit and i need all the steps linked to get it
You will still get kit loyal without the youtube linked
As long as you link everything else
no
when does eu 10x no bps wipe?
im in the steam group but it says im not in game umm
type /auth
@near halo how long it takes
thx
thx
It takes 1-3 business days to get a reply for an appeal
We are Rustoria not Rusty Moose
ye i see
you will have to contact their support for help with their servers
hey, any way to see how long theres left on my ban? you said its for one wipe and i dont know which day i got banned on
What are you game banned?
(its a monthly wipe)
check on the website
it'll show how much longer it is
@zealous kettle eac made a mistake
Then it'd be next force wipe, since the long servers wipe on force.
but they remove my ban
!steamid
Hey, @silk nebula
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
can i hop in a call real quick? I feel bad typing this out cuz i dont think u guys are getting me
why i have to get a banned because i meet someone in the game and maked a team with him and i don't know if he cheating or not ???
and we not live in the same base
don't *
just making a peace with him
No I understand... you believe your friend was incorrectly banned- but like I already said your friends second account is not our responsibility and your appeal has already been denied and, you've already said it yourself that you're aware that all decisions are final.
no i mean the one wipe thing
if im only banned for a wipe
and i have been banned mid last month
doesnt that mean i should be unbanned somewhere near these days?
Hmm, must be permanent then. I don't know what to tell you, besides that all appeal decisions are final.
emmmm spoofy u find out somethins?
just a wrong banned
i have eac EAC's unsealing evidence for me
You've appealed already, right?
ye
why i have to get a banned because i meet someone in the game and maked a team with him and i don't know if he cheating or not
and we don't live in the same base
just making a peace with him
Created an appeal for you on our end, you should get a response sometime in the near future.
i maked
Have you gotten a response yet?
nope
im lost, u say a ban for playing with a hacker is for one wipe then u say it might be permanent
._.
but i know something my base is decayed
Then you'll need to wait for your appeal.
I never said it was for one wipe, ban lengths vary from situation to situation.
okay im sorry
snowy — Today at 18:04
If you were banned for playing with a hacker, your ban will last one wipe
this guy said it
worst part is my friend isnt cheating xd
Hmm, I guess he was mistaken then- but if your appeal was denied the decision is final and won't be reversed.
cool
but how long it takes?
beacause eac has already removed banned
Can't give an exact time.
where do i appeal#
hey so there was like a 119 mb update, and now i cant log in
?banappeal
Hey, @soft oak
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
it says unknown file texture or smth like that
?gamefiles
Hey, @undone pasture
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
Hey, I have found a bug and I know how to do it, if I were to show you guys the reason why I think this is happening will I get some sort of good will gesture or anything? Its do with one of the kits btw
do /ticket ingame about the bug please.
The only real thing I think you could get technically is the QA role in discord(if it's that severe), but I don't believe a free kit will be given.
okay.
Can't join VC right now, feel free to DM me if you'd like.
Zeus if lagging quite alot, its not only for me the whole group of the 4 of us
Zeus EU that is
Where are you coming from? Still lagging?
Well 2 of us are from Sweden, 1 from the UK and the other is from Croatia
And you’re all lagging?
We been playing here for 2 weeks straight now, never noticed anything like this
You feel the delay when opening boxes, some small rubber bands
maybe disconnect and reconnect if there is not a queue
what is your ping @wooden surge ?
61 right now
@mellow tundra
can we talk pls
what do you need?
i wanna talk with a administrator
Handled ^
@echo venture baby doll pls dm me
i was not playying with any hacker and i get banned
?appeal
Hey, @muted nymph
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Describe your issue / word your question with as many details as possible so we can help you
i have 1 cheating man
if website says you isn't banned wait 5-20m and try again
integrity error: unkown file version
resotria main us
if someone cheating do /ticket in game and report them
i says that im not banned
ok
ayo rustoria any chance i could get some help rq
Describe your issue / word your question with as many details as possible so we can help you
got banned for playing w a hacker and i had no clue he was hacking. i was jus tryna grind the game w my friends on my day off n i cant for that reasonn.
?appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
1-3 business days maybe earlier
Depends on admins availability
you know why you are muted
i need help
I need help, im banned for play with a hacker, but i dont play with it
?banappeal
Hey, @warped kraken
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
/appeal
Hey, @misty linden
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
tbrbt
Yo sicario anyway you can talk to me in dms about something I can’t talk in vc I’m on vacation
is there an admin that could help me?
wassup?
i got an image to send you is that ok?
yea
?steamid @umbral aspen
Hey, @umbral aspen
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
@warped kraken i sent you it
@balmy cypress
Send him a dm
is there admins on atm
Describe your issue / word your question with as many details as possible so we can help you
im pretty sure there is a esp'ing player on rustoria monthly already one of there teamates got banned and i could be just me being skepticle but im pretty sure they are
do /ticket in game and let admins know it
What’s Zeus?
One of our servers
What’s the difference comparing others
The other 5x is no bps while Zeus u need to get bps
hackers on us long
Hey, @slim geode
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
taco whats the name
Is it a perm ban for playing with hacker
appeal and try your luck
Hey is there an admin that can pm me for a min, Thanks
Im not an admin but I might be able to help if no one has yet
Howdy.
I just joined Rustoria too play. Suddenly got banned for "Hacking".
Is it any reason? Please contact me asap due too this being a false ban!
?appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
DM to @balmy cypress
!gamefiles @dusty kernel
Hey, @dusty kernel
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
Can you try that maybe?
was there an update today?
i stopped it midway through
earlier today
i did ur verify thing
and its reacquirring two files
we willl see what happens in a sec
if it doesent work im switching to comet
Im pretty sure sure someone is hacking on the us 10x no bps
!ticket @austere swift
Hey, @austere swift
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
@proven crescent yo can u help
What can I help you with?
!appeal @lethal cloak
Hey, @lethal cloak
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@proven crescent the website tells me that i was banned recently even tgho i was banned 20 min ago
Can you re-word that for me?
^^
@proven crescent website wont let me make a report
its workin now
is any admin here? I want to know if my account has been unban
Hey, @proven crescent
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
76561198397681627
And if you want to check the status of your appeal you can check back on the website linked above
Ok thank you Ajax

Hey, @iron plover
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
You have to use "/ticket" in-game
hackkkkkkkkkkkkkkkkkkkk
Do you need to report a hacker? @brisk sandal
!ticket @brisk sandal
Hey, @brisk sandal
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
hey i got banned since i was on last night for hacking and i just dont understand
i have never hacked before
!appeal @normal sundial
Hey, @normal sundial
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
from rustoria small us
eu 5x no bp, need admin to outpost.
yes
alright i'll get this situated
<@&274971100184576010> there is a hard cheater at L4 on rustoria med
/ticket
Hey, @opal trench
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
i did
Please be patient.
do /ticket ingame
i did
alright
us main down
US Main is booting back up, 5 minute rollback.
I thought I got banned or something :/
Scared me
Will we spawn back in same place or on bed?
Wait what?
jk
lmao
/ticket
Hey, @dark loom
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
@dark loom use the "/ticket" command in-game
It’s ok I don’t have any evidence that shows I wasn’t over group limit I just forgot to clear tc and stuff when we gave our base away. We also forgot to suicide so it was our fault.
are you trying to appeal a ban?
i keep getting kicked from rtg for advertising
A true claim though
even though i havent done anything
?banappeal
Hey, @formal shore
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@tulip shore https://bans.rustoria.co/
it says i havent been banned @near halo
Give it 5-10 minutes then check again
You were advertising accounts for $4 on RTG??
Lies
#general please
neck yourself @sterile garnet
wait 5-10 minutes and then try to submit an appeal
Yes @near halo good luck
This person just told me to neck myself and that’s against the discord TOS surely a mute
wait a few more, its been 6 minutes
You said u got kicked for advertising?
what does it say when you try reconnecting
Can you please send me your steamid
?unlink
Hey, @valid star
To unlink your accounts, follow the steps below:
https://files.rustoria.co/s4k9G8qGZ5dQKnbSNnBqeEmQUAUy44PZ.mp4
how do i talk to someone if i need help
What do you need help with?
i got help thanks
I've been banned for scripting and I have no Idea why
!appeal @ancient oracle
Hey, @ancient oracle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
I did appeal
it got denied
I literally played the server for an hour
Didn't even have a chance to get a AK
If your ban appeal was denied then that decision is final.
but how am i scripting lmfao
i never scripted in my life
I've got unbanned like 2 weeks before, why would I come back and script? I just want to play your servers.
i need an admin
Not an admin but what can I help you with? @near halo
idk why im banned from these servers some guy named killa did this
!appeal @near halo
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
any mods or admins online
If any mods or admins are online looking for some help, it wont let me connect to the server trying to see if i have been banned or something which i shouldn't have because there would be no reason to ban me?
Not an admin but what can I help you with? @lyric talon
@viscid elm which server are you trying to connect to?
rustoria.co 15/3 - zeus 5x
when you connect what does it say?
it has said a few things but right now it says
Disconnected: EAC: Authentication time out (1/2)
but first time i tried to log in there was small red writing top l;eft pf screen and i seen a bit that said anti cheat
I am having trouble connecting I keep timing out
!gamefiles @viscid elm
Hey, @viscid elm
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
rustoria.co 15/3 - zeus 5x
US or EU?
US
ok I'm looking at the server and am having no connection issues on my side, could be on your side but just incase ill let someone know
@wind lava
👍 Its still doing it so idk what up but thank you for the help.
Ok, sorry I couldn't be of more help!
when does eu rustoria 10z no bps wipe?
What's up?
You should be able to check on the server with the /schedule command I believe
@near halo
ko
You around?
Sup?
Mind joining waiting for support?
Would you be able to join a call tomorrow?
Yeah, but this ban isn’t even worth fighting anymore
All my shit is gone anyway
Can I at least get a reason for a ban, other than “Come to Discord”
I'll go ahead and PM regarding why you were banned!
Thank you
admin here? i wanna check my appeal
Hello @silk nebula please visit https://bans.rustoria.co to check the status of your appeal.
ooh fancy
Hi, im getting an error that im missing some texture blabla. Verifying integrity of my game files. Is it my game or the server?
!steamid
Hey, @ancient oracle
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
!gammefiles
!gamefiles
Hey, @strong meadow
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
you need my steam id Fizine ?
76561199038087336
Fizine, I got unbanned by luke 1-2 weeks ago... Then I go play with my friend for 1-2 hours to grub I had a ak for like 3 seconds and died. We didn't make any plays so we got off. Its been like 3 days I got back on to play and It said banned for scripting...
I am just still not understanding why I would get unbanned and come back to the server and script.
Go ahead and shoot @unreal silo a message regarding your ban
I've done that already, and he declined it.
Could anybody answer a question I have?
in the Rustoria Eu 10x server I have accidentally muted the Rustoria bot meaning I cannot use command such as /kit /tpr and /trade
!mutelist @merry kraken
Hey, @merry kraken
To see commands properly again, follow the steps below:
https://files.rustoria.co/3Gtj86sAKKhZ9fKJQvSZgtjVGtXAJyhg.mp4

there is a cheater group online at eu main living at f2 2x2
?ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
where do i check the response i got from my ban appeal?
Since you’re verified you should receive a dm by a bot. Otherwise could you relog to the website to check the status of your appeal
it just opens another ticket
Ticket? Can you send me a screenshot?
And you’re sure you already appealed your ban?
yes
And you’re still banned on our servers?
idk
Can you check that ?
ill check, my friends didnt get feedback either, that why
If you go back to the appeal site and it doesn't say anything and if you appealed for Banned that means your appeal got accepted
ok ty for the help
You should have received a dm from @split forum
any admins i can talk to?
What's up?
just had a question was seeing if i could talk to someone would be easier
Quite busy so i can't join voice channel atm
I just checked, your ban was set to 2 days
Once server wipes
still says i am banned, and check dm, it said your rappeal has been submitted
all good its only 2 days
Suggest you stay away from the player that got you banned.
can you give me any information on why he got banned
Because he is hacking
but he wasnt hacking
Then he can come in here and discuss with Luke about his gamebanned alt
Sicario can you help me
What's up?
@violet dagger how long until u would be able to join voice chat it will take 2min
up here
Have you submitted an appeal?
yes
was denied
but i still have no idea why
i got unbanned before
and i come back and get banned for scripting
Then unfortunately there is nothing i can do, only person who can change your ban is Logan and if he denied your appeal then that means you will remain banned
omg
I just dont get it how i am banned for scripting
I never scripted in my life
and I message logan and dont respond
so I will never ever get unbanned
If your ban is permanent and your appeal denied then unfortunately, yes.
You can feel free to contact RyanJD
where do I do that?
here
when Is he available?
I do not know so I can't say.
are you able to message him for me when he is on?
i mean i need to know if u reviewed my request
i think your request gets reviewed to within 42 hours..
awambewe
@silk nebula What do you need help with?
intire roam team goes bye
WHAT WRONG WITH THE RUSTORIA US MEDIUM SERVER?!?!?
hey when is my ban ticket gonna get reviewd
What’s wrong with it?
You will receive a message by a bot regarding your banappeal
You can also login to the website to check your status
What was the ban reason?
i had been cheating on a diff acc before but i have never cheated on new acc
old acc was like 3 weeks ago
I assume the other account got banned for ban evading?
Yeah that decision is final then my guy
yh it got ip banned
Should start looking for another server to play on
but why cant i have one more chance i have not even been cheating on ur server
i even bought ranks
You cheated 3 weeks ago and decide to get a new account to ply our servers? That’s ban evading my guy
Buying kits won’t change anything regarding your ban
wht is ban evading
When you try to evade your ban
oh ok
hi @echo venture are you available
Anything I can help you with?
does he have a email i can just email him at?
it is easier to get in contact with ryan through a admin/chatmod, send messages to him directly will oftenly not be responded to, tell @torn sky your problem and he can take a look at the problem and talk to the people that can fix it
Whats the issue auhz?
then talk to the developers
.
Please don't lol. Developers have nothing to do with admin stuff/bans
No i can't. I can't message him for every ban we do.
It’s not an ingame issue @arctic sapphire
ohhhh
;-;
nvm then
All good. Thx for helping !
trying to get chatmod myself but luke never responds XD
Most of the time he is super busy. Give him a few days 😉
already done it sicario
If you have done that over 10 days ago then your application was more then likely denied.
I believe you do. You might wanna send luke a short message regarding your application
ive already done that
Uhh, my rockets are lost? Have an error in F1 saying Invalid container slot?
Move closer to the container and try to loot
i did, what the heck, its like their just poofd away lol
I dont mind it was just 17 rockets, i can craft em again, just wanted to let u know it happened
Do a /ticket ingame to report this bug. Also, do F7 to report it as well. Sometimes its a Rust bug rather than a Rustoria bug
I need an admin to come to onto rustoria 3x and remove a half wall in r base because we are stuck
Admins do not interfere with gameplay
try doing /remove ingame
Remove doesn’t work cause there r apparently box’s nearby and we removed all boxes and lockers
But it’s just broken
Like BlackAttack said Admins do not interfere with gameplay. You can soft-siding the wall out or raiding it.
It’s hqm and it’s not my fault that the remove tools is fucked
Pretty much all the servers have clans. If you are looking for a server with smallers groups thats vanilla, try US Small. If you want a modded server with smaller group size try the Trio 5x
What’s even the point in u admins u don’t do shit u know that there’s hackers on like every rustoria surver
And it’s so obvious but they don’t get banned
If you think someone is cheating do /ticket ingame to report them
And people r teaming to
Again, do /ticket ingame to report that so admins can look into it
I did report them but that did fuck all
Admins look into all tickets thoroughly, you can check to see if your tickets got a response by doing /ticket list
you can always record your game and make clips to support your claims : )
Did wipe time for all servers change do to daylight savings?
Could it be possible to go into a call with an Admin ?
hop in waiting for support and id be glad to try to help
?banappeal @hardy fern
Hey, @hardy fern
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
if you would like, you can hop in waiting for support
i can only communicate over text rn
try going on facepunch and other servers
rustoria easily has the best mods
u think rustafied is gonna even take the time to talk to you about it?
@candid shell #oldserverinfo Times are the same.
hoes mad?
I'm in support channel waiting for help
why the fuck do i have a ban for 13 minutes then
cause ur noob
that was fucking funny
13 min is nothing
not the point
lol what did u do