#support
1 messages · Page 1369 of 1
Crosshairs are allowed since EAC/FP cannot physically prevent you putting blue tac on your monitor. Nor can they detect the usage of crosshair functionality some monitors have built-in. @near halo
@echo venture The teleport timer bug that I brought to your attention before occurred again. I got it on video this time and it loots to have been caused by a server or personal lag spike. I was also trading during the timer so I'm not sure how that factors in.
Can you please link the video
anyway i can speak with an admin please?
Describe your issue / word your question with as many details as possible so we can help
I was looking into your server, and decided i'd like to play on it. I noticed it mentioned no EAC ban or any banned alts. I let my friend on my account back in June 2020 when i took a break from rust for like a few months. and he had a banned account and i didn't know. and it screwed up my entire account. I got banned from a few servers but they all appealed it. I have chat logs showing the issue and the situation/problem.
?appeal
Hey, @drifting thistle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
If you can see IPs, you can see that i've never hacked on any alts or any other account.
submit an appeal admins will check it
I never been banned on rustoria, but i just wanted to make it apparent
if website says you isnt banned, send me your steam link so i can send appeal for you
If this is still an issue, join here and we can chat in voice
Seems like you are on the server though
if someone offline raids you and then lets another clan tp in to kill the sleepers and take some leftovers from the base teaming?
is it teaming?*
I don't want to say anything for sure but it would be better if you make a ticket and passed it on
?ticket
Hey, @gritty lantern
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/auth not working
Hey, @tropic kayak
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
which server?
discord booster /auth not working on the times 10 US server
coming to check it out
i have boosted the server and went to the website but it just says i cant access the kit
did you boost after connecting your account?
or did you make the first boost and connect your account after that?
@opal crane oh i boosted before linking my account
write @balmy cypress the problem you have from a DM he will help you
Include your steam id^
What's up?
theres a hacker that has been playing for the past 2 days and he just came back over and killed my friend i highly suspect that he is esping
/ticket add in-game.
i did it
before
<@&274971100184576010> Ive waited 3 long months to appeal my unmute @mellow tundra told me i could appeal it last month but no one ever got back to me what the heck is going on ive waited a total of 3 months now....
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
/TICKET
i ban appealed like 4 5 days ago and havnt got a comment its my 2nd appeal already
https://bans.rustoria.co check if is there any respond
i have
@zealous kettle
i appealed
4 times
ur system is falwed
doesnt work
just goes to show you guys dont give a shit abt us
appealed over 4 times last month
talked to liek 10 chat mods
lmao
Don't even start with that nonsense crackhead. You were muted for specific reasons. Did your appeal get denied?
no
its still unopend
unread
nothing
aden ignors me for 3 months
so do all the other staff
This wouldn't be a situation if you didn't get yourself into it. When did you make an appeal? I'm not seeing anything.
@strong meadow is there any chance you could please take a look on my appeal?
In about 2 minutes as it'll be easier when I'm back to my PC.
when u have the time thank u
@strong meadow is the entire team banned if soemone on it is banned for ban evading
@near halo The system is not flawed, you are just getting denied because you are not getting unmuted atm.
Maybe in the future but not now
You have over 1.3k hrs on our servers and have a big history, its time for you to take a long break from the chat and think about your actions.
@violet dagger is the entire team banned if soemone on it is banned for ban evading
We deal with bans case by case
So unfortunately i can't tell you yes or no as some may and some may not get banned
It all depends on the situation
im currently stuck and cant move but i can chat and other things
I NEED HELP
<@&274971100184576010>
did you try to reconnect?
and make sure your internet connection is good
no vip dont want to wait
i can chat
and do everything fine wake upm except move
Im baffled
we cant interfere in the game
so im basically screwed
you need to reconnect and see
Have you appealed on the site?
please i need to speak to an admin right nwo
if you buy vip do you get donator role in discord?
Looks like your appeal was denied
From our servers - yes
yes
i didnt get one i guess
ive been banned for like a 6 months i belive
is there anything i could do to change it not being a perm
does it take time for it to update? discord roles
its fine they are just talking unless there is evidence
just dont worry you're all good i get tons of those
admins wont ban you just because you got alot of reports
they need evidence and if you are playing legit you are all good
with what ?
not an admin nor a chatmod but i can help
@near halo What exactly is going on?
They will have to have proof. Them spamming chat or spam reporting you wont matter that much. Just ignore them or turn off chat
@opal crane restarted still cant move?
Why isnt kit booster working ?
what's the problem exactly?
did you boost discord first for then linking your account?
I get in game try to move cant do anything except chat and suicide
But my friends are moving fine
looks like you didnt linking your account
im so confused
so have a i missed out on the air drop
?verify
Hey, @full dune
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
@violet dagger
aden said appeal last month which i did and didnt get a response
so wym later
can you try on other rustoria servers?
another queue??????????
no join an modded or no que vanilla
no i mean to get back in
theres nothing we can do right now
...
@balmy cypress can help you about it. write him on DM and tell about the problem and also send your steam id to him
ty admin
Hey, I'm not too sure why your having this issue - but I'll look into it for you and get back to you soon!
guy
What ?
@zealous kettle ight ty
saying ty to the admin for idk keeping us safe from hackers and unbanning people who dont dserve it
Ahh you said Guy and thats my actual name sorry XD
Hey, @opal crane
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
anyway someone can check if im muted on 10x eu?
i havent done anything to be muted but i just cant type
it wont send
Do you see other people typing?
It seems like you are muted, and you will have to wait out the duration of the mute
how long is it and can i know why?
i havent said anything?
i tried typing a while ago and it didnt work but ijust thought nothing of it and i tried again now cuz im not busy
and it isnt working so i got confused
Your mute is 6 hours long.
You'll remain muted for the duration of your mute, you said something against our homophobia rules.
???
how do i place a mining quarry on the 5x server?
ill take the mute i just dont remember saying anything
I mean feel free to appeal it: bans.rustoria.co - but you did break the rules.
You need to use Survey Charges to find a spot to place it on
just so yall know theres a guy with cheats going through lfg tryna join a team in here, https://cdn.discordapp.com/attachments/365975133929603085/819333465202884618/unknown.png
his rust status literally has his client on it lmao
Thank you
just wondering is there a skinbox for vips?
every feature of VIP is shown on the package at donate.rustoria.co
/ticket
Hey, @tawdry barn
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
thank you
need admin help
I'm not an admin but I can help! Whats up? @craggy spindle
dm plz
Someone had the same issue eairler and had to restart their game two times for it to be fixed.
If you havent gotten it fixed yet
hey guys what bonuses do i get for boosting the server
?boost @jaunty mantle
Hey, @jaunty mantle
By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4
Hey, @verbal jackal
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Report him through this with any evidence you may have.
i have a question i had a ticket i sent last wipe and i hoped on today and i cant see the ticket i had no more or check if it got replied too
1-3 days
@finite heath if that what you said in #general is true pls provide us any information with an ingame /ticket to our admin team or dm me
some of the laziest and unreliable moderation and admin team that ive ever had to work with and it is the most disappointing and aggravating outcome every single time i need help, whether it is in game or with kit problems, we have clear and concise evidence of people cheating and ddosing and all we get is, make a ticket which we do and everytime ive made one i get the same exact copy and paste answer as i have for the past 2 months every single time. today we were raided by a clan that has been accused by 3 other clans other than us of cheating and ddosing, while being raided we were kicked from the server and couldnt join back for intervals of 10-15 minutes at a time, when making a ticket and joining the support vc we were given the answer that it is a "coincidence" that we just happened to be lagging when they came but the second they leave everything is fine again, when it happens to 3 other groups that have the same exact experience you cant be calling it a coincidence, then we are told it was the rustoria server itself that was having the issues, i never have problems with the us 10x, i get maybe 40 ping on a bad day. there normally isnt much lag which is one of the strong points of the server.
i find it hard to play in a server that has so many cheaters that i can see getting banned in the global chat but when we find them we get some lazy answers or no help with the situation at all
@torn sky
are u allowed to post links in rust chat or no?
hey need halp here um whose banned for no resson he wose saying my friand and i wose teaming bt we whose in i team still got banned!
i had a stroke reading that
banned!!!!\
depends
!banappeal
Hey, @hallow tulip
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
feel free to dm him and wait for his response 😉
people are spamming their twitch link lol
Need help with a cheater
djoke im not banned on my old steam account
if the streamer is playing on our servers he is allowed to. if he spams the chat excessively with it feel free to create a /ticket on that
fk sry ty
pls leave the support channel support related then
Can anyone help with cheater problems ?
!report
Hey, @bleak veldt
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
the ./ticket thing takes way too long for a reply
i had a ticket and now its gone couldnt even see if they replied
That is the best way to get into contact with our admins. They don’t always reply right away, they review the information provided
!report
Hey, @bleak veldt
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Use /ticket in game
i did
@hollow compass i had a ticket sent and now its gone what do i do about that iut was from last wipe
Tickets get reset every wipe
i couldnt even see what they said
Admins still have them, you just are not able to see them
it was on the last day of wipe i sent it too
Create a new ticket and ask them to check out the old one then
how do i check if people have read the ticket ?
Do /ticket list
Then check your f1 console
ai
I am 99% sure the dude is cheating, brand new account made today and runs around 3 headshot everyone like cmon man
would anyone ban for this clip? https://streamable.com/32r2pk
Im sorry but you will just have to wait for the admins to review it
have you attached that link to a /ticket ingame?
Thats fine its just sad to watch him ruin peoples game
no.
99% isn't 100%, thanks for submitting a /ticket. our admins will have a look into it
pls go ahead and do a /ticket ingame and attach that link from above to it
yeah i know but he mades the account today and 3 headshots from 125 meter trough windows i mean
could be just an insane player playing on a second account. but anyways we will have if possible a look at that player. Thank you!
Will monthly vip be open for US MAIN anytime soon?
There is currently no ETA on a restock, just keep checking back. Sometimes Ryan will announce it in #announcements
yo how do i get the loyalty kit
What clear and concise evidence do you have that they were DDOSing you, because last time I checked accusations from a few clans don't forbid a ban...?
I got told to message a admin about my ban appeal and never got anything back what should i do?
Have you appealed on the website yet?
!banappeal
Hey, @vernal pilot
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
how do i get the kits in game
What kind of kits, donation or booster kits ect.?
the santassignal
are there free kits?
Yep, if you do /kit in-game it'll list all of them
itsonly giving me the donate ones
You can get them through linking socials ect. on https://rustoria.link
i really need to speak to an admin about this
i am being followed by a hacker and so is my teams
Im not an admin, but how can I help
Have you created a ticket?
Ok, well in that case you will just have to wait for an admin to review the ticket
ok
cause it has been 2 days and this guy has been playing without getting banned
and i have reported it many times
dumb question but are u allowed to safezone camp?
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Sure whats going on?
well i want to buy kit pvp
and i have enoug h money in my steam account
but it does not give me the option to pay with my currency
You can not buy VIP with steam balance
Is there any other way?
You can use Stripe or PayPal
admin online? ive tried submitting tickets in game. too confusing, tickets not registering.
we got screenshots of people crossteaming in rustoria 3x
Create a ticket using /ticket and add the picture there
do i do /ticket in game and just upload the picture in this channel?
teamers on no bp 3x
Create a ticket to report reule breakers please
Upload it in a different channel and copy the link and add it in the ticket
i already made a ticket in game is it ok if i make another one?
/ticket
Hey, @open mirage
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Does us main have any donator commands?
when's wipe
@slender trellis #oldserverinfo for wipe times
!banappeal
Hey, @midnight garnet
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Nice servers man, big lag spike leading to my death 👍 5x NoBP
hey, @near halo reply to the ticket with that
i just got banned for exceeding group limit, where can i explain what happened?
f6 join the waiting for support
on rustori 5x trio no bps us cargo is glitched again and not coming out again
When pop reaches 200+ on Trio/Zuse, Cargo stops coming out to increase performance.
im not on zues
oh my bad I misread that
is it the same for this one\
Yes
i bet u got a cute cock thomas
thats kinda dumb no cap
we will support your dissensions
Admins will get on it as soon as available.
then their not going to get banned
i cant
it would literally take 2 seconds to ban them you can see their teaming so easily
Admins will look into it when they see your ticket.
YES
@regal verge Im not an admin but how can I hlep
\
thomas if your not an admin i dont think you can help
Try me 🙂
the best way to report a player is by using /ticket in game
i know
but these guys have already got banned
before
and made new accounts
like do you want me to make a ticket about that?
Yes 🙂
thats weird
any mods on? i just got banned from the server for teamate limit when i never teamed over 5 people?
im confused
for apparently teaming with the people who just killed me right before i get kicked.. it makes literally 0 sense
Please visit https://bans.rustoria.co/
@split compass If you wanna join waiting for support feel free
@spare widget
@ivory drift @split compass Setting yalls unban date for friday
https://steamcommunity.com/profiles/76561198865473812/ Does this acc got a server ban?
@somber ravine appreciate ittt
@somber ravine Could you check it?
@grizzled scarab are you trying to appeal a ban?
No My friend said he got a server ban. but he cannot login the discord. So I just want to know the what's issue for his account.@somber ravine
y cant u /remove if u have tc shit is gay asf
@grizzled scarab Have him submit an appeal throught our website and we can take a look at it
The Rustoria Suppport music is amazing!
SHEEESH THE MUSIC CHANGED
IM GROOVIN NOW BBY
yall gotta play kids with guns by Gorillaz @somber ravine
@lusty void Nah i had logan change it for ya but dont stay in there much longer it confuses the mods
ok
We know they are vibin
^^
Thank u mods for letting me vibe It'd be nice to hang sometime'
hey i banned from a rustoria server for exceding group limit of 3 even though there was only 2 of us
@robust timber you can submit an appeal on our website and we will take a look https://bans.rustoria.co/
MY FRIEND WANTS TO MAKE ANOTHER BAN APPEAL
BUT IT DOESNT LET HIM
its been over a month
and he was banned for "ddoss wishes" which is false bs
he will buy VIP like he does as usual so can you take a 2nd look at his caswe @somber ravine
If his appeal was denied on the website, he wont be getting unbanned
why
it was literally a joke about "ddoss wishes"
u guys gotta take a 2nd look at it he will literally buy vip for the next few months
hes a fucking 14 year old @somber ravine
cant treat your players like pawns bro
We dont take ddoss threats lightly but if you want me to take a look dm me his steamid. At the end of the day its up to the admin that banned him
yea thats completely understandable
i think ryan himself banned him LOL
but i dont think ryan took a good luck at what he actually said
he said "someone should ddoss rustoria" or something like that he didnt threaten himself
still bad but
@somber ravine 76561198978023709
If Ryan banned him, he more than likely will not get unbanned
i went to sleep and i came back and was banned for scripting?
ask ryan to give a 2nd look
hes bought vip multiple times
and wants to give more money to yours guys server cuz he likes it
Ah yeah @deft sail Ryan banned him and he specifically asked someone to ddos US Main. If he already put in an appeal and Ryan denied it thats about it
it was a straight up joke
like a 1 liner
text
@echo venture can u take a 2nd look @ this
me and our group have all given you hundreds of dollars lol and w e want our friend unbanned
it should only be temporary
?appeal
Hey, @modern plover
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Taggin him not going to do much, and we appreciate the donations but it wont keep you from getting banned. Especially when you talk about ddosing Ryans servers, regardless of if its a joke makes zero difference.
hes 14
So that should make it ok?
Our buddy talked about shooting up the school, But since we've paid to go to school it makes it completely valid
Bruh
Not gonna debate it anymore @deft sail If he appealed through the website that means Ryan denied it
thats just fucked brah
hes clocked thousands of hours
vital is dead and he loves rustoria
it was a line of text he had no bad intentions and we give you guys money
kinda sux
He literally said "Someone should ddos Main" If it was my ban I wouldnt unban him either regardless of his age or if it was a joke.
welp
treating your players like pawns
is just diarrhea sauce
he legit dying to play
could you consider making it temporary @somber ravine
he pleads forgiveness your honor
i need help right tf now i was in a safe zone and my body was still looted
why isnt he here asking for this
you get banned from the discord too
Hes banned from the discord
i need help admins
whats up toxic
I NEED AN ADMIN IN GAME ASAP
i hate being annoying brah but i gotta stick up for my friend
@somber ravine could u ask ryan for a 3rd look
i died in a safe zone and my body was looted i had 5 stacks of med kits a scar and a bolt and 2 blue cards and 1 red card got sniped went back all my shit was gone'
I will if I get the chance, but it wont make a difference. Like i said if he appealed on the website Ryan saw it and denied it.
sorry to hear that, unfortunately we dont get involved with gameplay
he already denied it but he prob took 10s to look at iut
im not sure how people are doing it but it does seem that, that bug is going around in outpost
where we can report people
I NEED AN ADMIN IN GAME 10X
?ticket
Hey, @slender trellis
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
?ticket
Hey, @wind portal
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
IN GAME SOMEONES CRASHING THE GAME IN GAME
you gotta make a ticket in game turk
im a chat mod and youll have to make a ticket sorry and wait for a response
are people allowed to sell scrap for USD
I wasnt aware that spawning that many scrappies was Against the rules. Is there any way i could just get a warning? i was shloaded this wipe. i thought it was just a fun gag :(((
just restart your game
hello
?gamefiles
Hey, @desert onyx
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
ill try it now
i also got laged out and it wont let me back in
Check to see if its one of the servers in #announcements
@near halo i cant find his name on rust cant i report in discord
Froze: POSTING KIWIS DISCORD ON TWITTER ALONG WITH PROOF HES A RACIST | Um chat ban for this guy? he just keeps call me and other people racist
If you remember his name you just have to do /ticket and put the name in the ticket.
/ticket
Hey, @slender trellis
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
ingame
kiwia can we talk for a sec
@echo venture Hey, could you join Admin Support? i would like to appeal, i had no idea it was bannable, as i had done it before and didnt realise it had any effect on the performance. thought it was just a fun little gag cause having a lot of helis is absurd
Froze: ENDER LIKES TO BE PEGGED BY BIG FAT WHITE GUYS Also
does anyone know for how long?
If you have proof of someone saying something racist ingame, post it here
You will get updates in #announcements
okay thanks
When is 10x Eu back up xd
ive been stting in waiting for support
@desert onyx try uninstalling and reinstalling rust
It's 6AM ish for a lot of the staff, everyone isn't on atm. They'll to their best to help you whenever they are available c;
1-2 hours.
Oh, alright. My bad, had muted that text channel. Thank you, now I know c;
yo i dont mean to bother yall but are any US main monthly passes gonna restock by tmrw or should i just go ahead and buy the 5 dollar one
@white pulsar @balmy cypress
Hey, @tulip ferry
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php
Do you have any further questions about this? Please ask in #support and we will be able to assist you!
is giving peoples snaps away doxing lmao
hey uh spamming helis is not a rule in the 10x server
Spamming any kind of entity on any of our servers is a perm ban across all our servers.
the discord rules says rules in game are specific to each server no one broke a rule so there for a warning should have been given
it isn't in the rules tho
some people don't know every rule to every server like its such bull
Its common sense?
and they read the rules and again it isn't stated
yes but they technically were following all the rules
whatever
Froze: KIWI THINKS CRACKERS ARE THE SHIT OF THE PLANET ( does defamation not condone a chat mute?)
What server?
Rustoria main
Spamming entites, trying to make the server lagg is not allowed, thats just common sense
@near halo
then put it in the rules
hello any admin or mod in here to help?>
well i honestly didnt know and brookie was like i have done it for the past 4 wipes its okay tho no biggie i0ll just talk to ryan
i just didnt realise that that was entity spamming. didnt think it would effect the server
no one knows tho when its not listed
where does it say entity spamming isnt allowed?
lets just say ive played the server for a hot minute im just brain dead i guess
any mod or someone to help me?
i literaly did 1
/ticket
Hey, @tidal stump
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
i had done it for a while on smaller scales, (3 times) which idk if that will help my case or make it worse but i was never warned or anything :(
If you need to put everything in the rules that are common sense you're gonna have 3 pages of rules
lmfao

its considered an attack against the server so it isnt
so then get typing
@raven mist i didnt think it would effect the server :(
also after u did it so many people in chat said that its admijn abuse meaning they also didn't know it wasn't allowed
Nobody is getting unbanned anytime soon and thats all im saying about it
yea
kawaii
is giving peoples snaps away doxing lmao
the more yall try n defend the higher chance i wont be unbanned :/
thats fucking horse shit
i told you its fine everyone just drop it its no biggie
so maybe u could of made an example and just put in chat hey everyone o spamming enititys if u do it after this its a ban
boom
but btw gummibear really wasnt doing anything
@somber ravine why isnt it in the rules?
the more yall try n defend the higher chance i wont be unbanned :/
@white pulsar Are you banned rn?
Then why are you in support?
yeah idk why gummibear was banned
to report admin abuse
hes trying to defend me lol
I already talked to Nautic and Brookie
he was just vibing so hes clean dw
I still need to talk to Gummi
id like to report admin abuse
I sent in a report
Report away Nutellaz
Sup @white pulsar ?
Join waiting for support gummi
everyone just leave it alone please i want to be unbanned too dw im just ganna weight it out! 😄 and stay positive
my mic isnt working
fuck your positivity
yeah im trying to report kawaii for admin abuse
she didnt abuse homie
wait**
go to #general
im tired fuck off 💀
I love the support im getting in waiting for support
Nutellaz move to general
Last warning @white pulsar
WHAT DID I DO?
If you think someone is abusing, report it to @balmy cypress
gummibaer really got banned that quick
😭
shenzy, just say "banana" if youre real tho
@tired haven You can dm me about it, since you dont have a mic
WHY IS NO ONE TRYING TO SUPPORT ME
well ggs and goodnight peeps keep me informed kiwaii 🙂
@idle shard Are you banned?
NO but thats not the point u ruined my night by banning my friends like
just leave it alone bro please
now i can't have fun
I dont care
@warped mantle @torpid tapir Just letting you know now that nothing your friends say is gonna impact how long your ban is since I know yall are worried about them making it worse for you.
okay thank you
please keep me updated @somber ravine
it wont let me log into steam
If you dont need support, go to #general
i need some help if i buy the wipe vip
is it for this wipe or next wipe
for thursday wipe
The wipe you purchase it on
so if i buy it now it will be a waste
like i have to wait for wipe to start then buy it?
nvm sorry, its 5 days.
So after 5 days from the day you purchase it, your vip will expire
okay so then if i buy it now im good for next wipe
yes
okay ty
hardware upgrade
When is the eu long server expected to start?
medium down
we know, getting it checked out now
sorry lol i was reconnecting.
getting it looked at right now thanks for the info
most server are down
Ive just been kicked from us long for disconnected, and now it isnt letting me rejoin and isnt showing up on my server list, but my friend is still in the server, Im EU btw
umm is eu x10 down?
hmmm wonder what it is cause my freind is fine but it wont let me join and hes not lagging but it wont let him put stuff in my body
how long do u think the it will take just asking
Not sure
ok thanks
Ryan, I got a video of the teleport timer glitching out if you are still interested in fixing the bug.
ay can anyone help me out
i just guessed this dude base codes and got banned for excending group limit of 3?
and im a vip in the sever
Lol umm I guess you just have to do the form to get unbanned
whats that and how
But join the need help call
Ummm it’s way up above in chat like 1-2 hours ago but you fill it out and wait and they will decide to unban you
i was getting raided and guess this dude code and got banned
Well for immediate response @ the admin
whos admin
i cant send a message to him
Yeah just wait for one to come to the chat
It may be too late so u may just have to wait for a response like they may not be on idk
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Ok it says im not banned and now when I try to rejoin its telling me im still banned so what is it
i joined the discord but i didnt get the extra point ingame why?
make sure your signeed into the right steam account and verify you are actually banned
so
the server just lagged extremely hard (us 10x) and I got kicked out
rejoined, and all my /s points are gone..
i had like 30 points...
rustoria eu long is close?
@languid frigate restart your rust/steam. You should be good then
hey i need a ban appeal
!banappeal @ember rampart
Hey, @ember rampart
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@torn sky when will open
As soon as the network upgrades are fully done. I don’t know an exact time on that
today ?=
It is 8am Uk time for me rn so yes
where is the server eu vanilla long?
check #announcements
when will the servers be turned on?
if server is down does the time still pass?
My RPG and sulfur are still on the ground
😦
The passage of time will cause them to disappear
Why doesnt youtube and discord link work for the kits
when will the 10x EU back online ?
Discord works, youtube doesnt
yea butr im trying to get loyal kit and discord wont link
What is it saying?
on rustoria.link it says join for discord but i have joined multiple times and it never links
HOW ARE THESE KIDS NOT BANNED
make sure you are linking the correct account
its linked to wrong discord account i sumbitted a unlink request
when will eu main back online?
i made a ban appeal about a false ban for scripting while i was afk. how do i know if my appeal has been answered or not.
when will eu 10x be back online, last announcement was 5 hours ago
I got chat muted because I said the word black in spanish, Spanish is my first language
How do I fix this?
?gamefiles
Hey, @untold basin
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
how can you check if your vip is activated?
On the website it will tell you.
when the server back up
?donatelink
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
It will be announced here #announcements
it dont say
"It will be"
im sad now
There is no ETA at the moment
and what about discord role? i didnt get a donator role in discord thats why im wondering if it activated or not
When you go to the website and click on your profile in the top right it will tell you if its active
oky it is i just didnt get a role in discord for some reason
^
@near halo
after i verified my files
only happens with rustoria for some reason
?mapfiles
Hey, @near halo
If you are received the Disconenction message World File Mismatch error
then follow this step:
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
try that
hey my friend just got banned from anti cheat and hes not cheating
If he got an EAC ban you would have to contact Facepunch about that
he was just on roof and he head shot a naked and got banned weird
@near halo is 10x eu no bps down?
ok thanks
@near halo could he use a 2nd account and be chill or would he run into the same prob
No, that would be evading.
yo can an admin pm me?
I'm not an admin but I can help, whats up?
can u pm?
Sure
holy shit whats taking so LONG
do we know when 10x will be back up?
no ETA for now
Why is the servers offline?
Hello, i buy a vip on tour serv last week to play on it but i cant connect, i cant wake up then i got timed out. I tryed to uninstale the game, changing connexion but its still the same, cant play on the serv. If someone know how to fix it pls... i have this pb only on your serv rustoria eu main. Thanks
The NETWORK is currently down on 10x EU, EU Long & EU Main. This is to conduct network upgrades. NO PROGRESS will be lost.
The server that was affected by the datacentre fire has already been redeployed and backed up.
i messaged the admin luke yestarday after being told to coz i need my vip moved from rusotira eu long to eu main, i havent got a reply so i thougth i could msg here and see if any1 can help me?
if you msg him he will look it soon
don't worry
hes not online
Check announcements regarding Eu main. It’s currently down for network upgrades. No eta on when it’s gonna be up
When did the servers go down?
About 7 hrs ago.
Ok
can an admin pm me
can a admin pm me
yo can a admin pm me
when we can start farm
you can farm as much as you want on the currently open rustoria servers
but for @torn bronze @lusty basin and @pseudo dragon need some times
how much longer
No eta. Shouldn’t be too long now.
hope wont be too longxd
I'm not telling about now but i had this pb all the week ^^
Will Eu main be up before wipe? Cause I need to research😂
servers up
fake news?
Well not EU LONG for sure
eu main online yes
nice thank
connect long.rustoria.uk:28015
thank you so much
/s isn't working in eu 10x
coming to check it out
I provided information to admins, thanks
should be good
ok
the ping is bad on eu long now
Give it 30-40 minutes to settle down
so is EU main wipe on time or nah?
yeah in like 1hr and 45 mins
thanks
If I purchased VIP at 8PM on 2/11 will it run out 8PM today? so i can still log on first thing after wipe?
most likely, yes
Give it some time to settle down
helllo admin can you help me get my stuff back i died in outpost by tping there inside a wall 5x no bps eu
admins can't interfere in the game
dude wtf i did /outpost and it tped me inside a wall
Are you able to loot your body?
Well unfortunately we won't be able to return your loot, but we can look into the issue.
What server?
Whats up with the high ping on eu main?
its gona stay like this or its back to normal after wipe?
servers have just been network upgrades, so it may be a little lagged. this may take some time
hello @opal crane Luke still hasnt replied yet wipe in 10 min, do you know anyone else who can change my vip?
@glacial mesa #announcements message
hey, sorry about that. i'll ask for you
ok thanks
my steam isnt linking my ign is blacksideshowbob
!rewards @uncut forge
Hey, @uncut forge
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Also make sure you did "/auth " in game
ay the restart kicked me from my clan
can you explain your problem a little more?
5x No BPs wiped today
could you have been kicked out of the clan?
?vipissues @swift knoll
Hey, @swift knoll
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
I think it happened with everyone my buddy wasn't in it too
also I was the leader so I couldn't have been kicked
I'll have inform the admins about the issue, sorry about that
?vipissues @prime yew
Hey, @prime yew
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
?ticket @keen aurora
Hey, @keen aurora
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Hello, I just purchased VIP for Rustoria EU MAIN VANILLA. I can confirm that my purchase history is there. But The VIP is not active? Can you advise
?vipissue
Hey, @lone crow
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
@opal crane What do we do if Luke is not responsive, is there anyone that can investigate the issue?
Ive never run into this issue before
you'll have to wait a while, he will respond soon
Good day! I bought a VIP and I have a queue! Server does not work
?vipissue
Hey, @unique apex
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
EU main vanila
send your Steam ID to @balmy cypress with your issue you're having
what can i do when i cant auth my gmail to sub? It not safe it says.
?youtubelink @craggy void
Hey, @craggy void
Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.
ty
My account has been blocked for internet reasons
?appeal
Hey, @placid light
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
I bought the VIP but cant skip que
?vipissue
Hey, @stone smelt
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
yes :/
send your Steam ID to @balmy cypress with your issue you're having @stone smelt
Everything is verified and dubble checked. I did send him the ID but he aint online
how long will it take?
you'll have to wait a while, he will respond soon
@opal crane just so ya know buddy you accidentally tagged me
hahahaha sorry, there is so many luke
Yeah was wondering why I was tagged haha only just had a chance to check it’s alright
@stone smelt it’s @balmy cypress you need to message I am pretty sure
Yo <@&274971100184576010> i made an appeal last night and ive gotten nothing back whats the deal idk what im supposed to get back but ive been aski g for a while now
check https://bans.rustoria.co if you have respond. and its can take 1-3 days
Thank you ive asked a few times and yoir the first person to tell me anything about how i see the appeal when its reviewed
Yo i bought vip but it doesnt skip queue?
?vipissue
Hey, @steep flame
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
/ticket add
Hey, @heavy sedge
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Describe your issue / word your question with as many details as possible so we can help you
got banned for exceeding group limit but i haven't allied or invited anyone besides my 2 other team mates
?appeal
Hey, @hardy nymph
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
EU zeus lagging like crazy or just me?
@hidden pewter 2nd best Luke?
coming to check it out
i have 150 ping in this server but 20 in others
just where the servers located at
5x Zeus EU good for me
i need help, i was banned and i m not sure why
?appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
I am the best luke 😉 but he is the boss man around here 😉 and very nice guy who is more than happy to help people out 🙂
appreciate the feedback! thanks for clearing up the tag aswell
Describe your issue / word your question with as many details as possible so we can help you
^^
You already helped me appeal, but I figured out why i got banned and it was cause my team mate cross teamed with someone while me and my other team mate were offline but we all got banned i guess, will my appeal get accepted and unbanned or do i get punished for his actions too?
admins will check your appeal can't say anything about it. its can take 1-3 days
i also have a question, so since im banned im prob not gonna be able to finish the wipe right
most likely but make an appeal just in case
what does it say when you try to connect to rustoria servers?
it says banned for teaming
so you know the reason
but when was i teaming though lmao
if your appeal gets denied or accepted is something an admin decides when watching your appeal
alright
that is something you should tell me XD you could have been raiding or roaming with someone
well i mean along the way we squaded up with some one but he joined our team so i didnt see the issue
is that not allowed?
joined your team?
there is different reasons like "exceeding teamlimit" , "teamcycling" or "teaming"
what does that mean
Is there a place to view all 3 tech trees?
google i guess
no theres not you can only see the tech trees of the tier work benches you have down but you can look them up if you want
thanks for the help, rustified has in on their website
I have a subscription but I am standing in line why?
!vipissues
Hey, @fluid minnow
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
i answered you in #general 😉
ok i submitted an appeal thanks for help 👍
!vipstock
Hey, @devout lance
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php
Do you have any further questions about this? Please ask in #support and we will be able to assist you!
what do we get for boosting
?boost
Hey, @shadow jasper
By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4
hi anyone, my stream group auth unlinked but im still in the group, it shows unlinked in the server
i dont get 5 serverpoints but 4 suddenly
can someone check that
thanks
@near halo leave the steam group and rejoin it through our website
wait for a few minutes and do /auth ingame and you should be good
?vipstock
Hey, @serene dome
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php
Do you have any further questions about this? Please ask in #support and we will be able to assist you!
I want to give my money to you guys.