#support

1 messages · Page 1369 of 1

torn sky
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Crosshairs are allowed since EAC/FP cannot physically prevent you putting blue tac on your monitor. Nor can they detect the usage of crosshair functionality some monitors have built-in. @near halo

near halo
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gotcha

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thanks

sturdy zealot
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@echo venture The teleport timer bug that I brought to your attention before occurred again. I got it on video this time and it loots to have been caused by a server or personal lag spike. I was also trading during the timer so I'm not sure how that factors in.

violet dagger
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Can you please link the video

drifting thistle
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anyway i can speak with an admin please?

opal crane
drifting thistle
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I was looking into your server, and decided i'd like to play on it. I noticed it mentioned no EAC ban or any banned alts. I let my friend on my account back in June 2020 when i took a break from rust for like a few months. and he had a banned account and i didn't know. and it screwed up my entire account. I got banned from a few servers but they all appealed it. I have chat logs showing the issue and the situation/problem.

marble mantleBOT
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Hey, @drifting thistle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

drifting thistle
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If you can see IPs, you can see that i've never hacked on any alts or any other account.

opal crane
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submit an appeal admins will check it

drifting thistle
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I never been banned on rustoria, but i just wanted to make it apparent

opal crane
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if website says you isnt banned, send me your steam link so i can send appeal for you

balmy cypress
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Seems like you are on the server though

gritty lantern
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if someone offline raids you and then lets another clan tp in to kill the sleepers and take some leftovers from the base teaming?

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is it teaming?*

opal crane
opal crane
marble mantleBOT
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Hey, @gritty lantern

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

tropic kayak
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/auth not working

marble mantleBOT
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Hey, @tropic kayak

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

opal crane
neat surge
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discord booster /auth not working on the times 10 US server

opal crane
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coming to check it out

neat surge
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i have boosted the server and went to the website but it just says i cant access the kit

opal crane
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did you boost after connecting your account?

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or did you make the first boost and connect your account after that?

neat surge
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@opal crane oh i boosted before linking my account

opal crane
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write @balmy cypress the problem you have from a DM he will help you

sweet matrix
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Include your steam id^

near halo
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can i speak with an admin

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or something

zealous kettle
near halo
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theres a hacker that has been playing for the past 2 days and he just came back over and killed my friend i highly suspect that he is esping

near halo
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i did it

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before

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<@&274971100184576010> Ive waited 3 long months to appeal my unmute @mellow tundra told me i could appeal it last month but no one ever got back to me what the heck is going on ive waited a total of 3 months now....

marble mantleBOT
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Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

wary hound
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/TICKET

untold lotus
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i ban appealed like 4 5 days ago and havnt got a comment its my 2nd appeal already

untold lotus
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i have

near halo
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@zealous kettle

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i appealed

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4 times

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ur system is falwed

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doesnt work

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just goes to show you guys dont give a shit abt us

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appealed over 4 times last month

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talked to liek 10 chat mods

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lmao

untold lotus
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i mean there is a lot of players playing here

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u cant expect them answering it all

strong meadow
near halo
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no

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its still unopend

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unread

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nothing

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aden ignors me for 3 months

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so do all the other staff

strong meadow
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This wouldn't be a situation if you didn't get yourself into it. When did you make an appeal? I'm not seeing anything.

untold lotus
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@strong meadow is there any chance you could please take a look on my appeal?

strong meadow
untold lotus
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when u have the time thank u

near halo
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@strong meadow is the entire team banned if soemone on it is banned for ban evading

violet dagger
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@near halo The system is not flawed, you are just getting denied because you are not getting unmuted atm.

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Maybe in the future but not now

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You have over 1.3k hrs on our servers and have a big history, its time for you to take a long break from the chat and think about your actions.

near halo
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@violet dagger is the entire team banned if soemone on it is banned for ban evading

violet dagger
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We deal with bans case by case

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So unfortunately i can't tell you yes or no as some may and some may not get banned

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It all depends on the situation

serene hazel
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im currently stuck and cant move but i can chat and other things

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I NEED HELP

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<@&274971100184576010>

opal crane
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and make sure your internet connection is good

serene hazel
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no vip dont want to wait

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i can chat

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and do everything fine wake upm except move

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Im baffled

opal crane
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we cant interfere in the game

serene hazel
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so im basically screwed

opal crane
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you need to reconnect and see

serene hazel
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welp

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Can u not make me skip the queue or something

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I dont have time abt to raid

opal crane
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sorry

serene hazel
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rip

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ty for the help anyway

strong meadow
untold lotus
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yes

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twice

near halo
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please i need to speak to an admin right nwo

glacial mesa
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if you buy vip do you get donator role in discord?

strong meadow
untold lotus
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it was?

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is it a perm ban?

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i know its not my first ban

strong meadow
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From our servers - yes

untold lotus
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nooooo really?

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come on

glacial mesa
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i didnt get one i guess

untold lotus
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ive been banned for like a 6 months i belive

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is there anything i could do to change it not being a perm

glacial mesa
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does it take time for it to update? discord roles

near halo
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its fine they are just talking unless there is evidence

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just dont worry you're all good i get tons of those

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admins wont ban you just because you got alot of reports

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they need evidence and if you are playing legit you are all good

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with what ?

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not an admin nor a chatmod but i can help

hollow compass
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@near halo What exactly is going on?

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They will have to have proof. Them spamming chat or spam reporting you wont matter that much. Just ignore them or turn off chat

serene hazel
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@opal crane restarted still cant move?

full dune
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Why isnt kit booster working ?

opal crane
opal crane
serene hazel
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I get in game try to move cant do anything except chat and suicide

full dune
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I just joined rustoria dis and then boosted the server

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but its not working

serene hazel
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But my friends are moving fine

opal crane
serene hazel
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im so confused

full dune
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so have a i missed out on the air drop

opal crane
marble mantleBOT
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Hey, @full dune

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

near halo
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@violet dagger

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aden said appeal last month which i did and didnt get a response

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so wym later

serene hazel
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i need

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help

opal crane
serene hazel
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another queue??????????

opal crane
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no join an modded or no que vanilla

serene hazel
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no i mean to get back in

full dune
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i joined it now

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but because i already boosted it says i dont have access

opal crane
serene hazel
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...

opal crane
hollow ridge
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ty admin

zealous kettle
# serene hazel ...

Hey, I'm not too sure why your having this issue - but I'll look into it for you and get back to you soon!

hollow ridge
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guy

full dune
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Yes

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?

full dune
serene hazel
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@zealous kettle ight ty

hollow ridge
# full dune What ?

saying ty to the admin for idk keeping us safe from hackers and unbanning people who dont dserve it

full dune
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Ahh you said Guy and thats my actual name sorry XD

opal crane
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@cobalt anvil ?ticket

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?ticket

marble mantleBOT
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Hey, @opal crane

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

gritty lantern
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anyway someone can check if im muted on 10x eu?

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i havent done anything to be muted but i just cant type

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it wont send

hollow compass
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Do you see other people typing?

gritty lantern
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yep

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its been like this for an hour

hollow compass
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It seems like you are muted, and you will have to wait out the duration of the mute

gritty lantern
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how long is it and can i know why?

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i havent said anything?

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i tried typing a while ago and it didnt work but ijust thought nothing of it and i tried again now cuz im not busy

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and it isnt working so i got confused

hollow compass
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Your mute is 6 hours long.

gritty lantern
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Can you see the reason?

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or ask the mod who muted me

zealous kettle
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You'll remain muted for the duration of your mute, you said something against our homophobia rules.

gritty lantern
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???

raw compass
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how do i place a mining quarry on the 5x server?

gritty lantern
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ill take the mute i just dont remember saying anything

zealous kettle
gritty lantern
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can you pm me with what i said?

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i dont rmemeber anything of me breaking a rule

zealous kettle
spice remnant
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his rust status literally has his client on it lmao

zealous kettle
near halo
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just wondering is there a skinbox for vips?

mellow tundra
tawdry barn
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how to report player if i cant see his name in f7

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???

hollow compass
marble mantleBOT
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Hey, @tawdry barn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

tawdry barn
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thank you

craggy spindle
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need admin help

verbal jackal
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I'm not an admin but I can help! Whats up? @craggy spindle

craggy spindle
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dm plz

sweet matrix
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If you havent gotten it fixed yet

jaunty mantle
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hey guys what bonuses do i get for boosting the server

verbal jackal
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?boost @jaunty mantle

marble mantleBOT
verbal jackal
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I'm not an admin but I can try to help. Whats up?

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?report

marble mantleBOT
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Hey, @verbal jackal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

verbal jackal
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Report him through this with any evidence you may have.

teal kestrel
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i have a question i had a ticket i sent last wipe and i hoped on today and i cant see the ticket i had no more or check if it got replied too

sacred pulsar
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How long is an appeal?

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😦 we want to play in the trio server

opal crane
near halo
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Can someone help me

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Support

finite heath
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never going to be playing on this server again

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my business will be elsewhere

torn sky
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that's sad to hear

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what made you think like this?

dark radish
torn sky
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@finite heath if that what you said in #general is true pls provide us any information with an ingame /ticket to our admin team or dm me

finite heath
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some of the laziest and unreliable moderation and admin team that ive ever had to work with and it is the most disappointing and aggravating outcome every single time i need help, whether it is in game or with kit problems, we have clear and concise evidence of people cheating and ddosing and all we get is, make a ticket which we do and everytime ive made one i get the same exact copy and paste answer as i have for the past 2 months every single time. today we were raided by a clan that has been accused by 3 other clans other than us of cheating and ddosing, while being raided we were kicked from the server and couldnt join back for intervals of 10-15 minutes at a time, when making a ticket and joining the support vc we were given the answer that it is a "coincidence" that we just happened to be lagging when they came but the second they leave everything is fine again, when it happens to 3 other groups that have the same exact experience you cant be calling it a coincidence, then we are told it was the rustoria server itself that was having the issues, i never have problems with the us 10x, i get maybe 40 ping on a bad day. there normally isnt much lag which is one of the strong points of the server.

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i find it hard to play in a server that has so many cheaters that i can see getting banned in the global chat but when we find them we get some lazy answers or no help with the situation at all

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@torn sky

near halo
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Can you post links in rust chat?

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@spare widget

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you on?

tender mirage
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are u allowed to post links in rust chat or no?

hallow tulip
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hey need halp here um whose banned for no resson he wose saying my friand and i wose teaming bt we whose in i team still got banned!

tender mirage
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i had a stroke reading that

lethal plover
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banned!!!!\

marble mantleBOT
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Hey, @hallow tulip

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

torn sky
tender mirage
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people are spamming their twitch link lol

bleak veldt
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Need help with a cheater

hallow tulip
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djoke im not banned on my old steam account

torn sky
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if the streamer is playing on our servers he is allowed to. if he spams the chat excessively with it feel free to create a /ticket on that

hallow tulip
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fk sry ty

torn sky
bleak veldt
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Can anyone help with cheater problems ?

hollow compass
marble mantleBOT
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Hey, @bleak veldt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

teal kestrel
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the ./ticket thing takes way too long for a reply

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i had a ticket and now its gone couldnt even see if they replied

hollow compass
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That is the best way to get into contact with our admins. They don’t always reply right away, they review the information provided

bleak veldt
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!report

marble mantleBOT
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Hey, @bleak veldt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

hollow compass
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Use /ticket in game

bleak veldt
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i did

teal kestrel
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@hollow compass i had a ticket sent and now its gone what do i do about that iut was from last wipe

hollow compass
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Tickets get reset every wipe

teal kestrel
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i couldnt even see what they said

hollow compass
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Admins still have them, you just are not able to see them

teal kestrel
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it was on the last day of wipe i sent it too

hollow compass
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Create a new ticket and ask them to check out the old one then

bleak veldt
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how do i check if people have read the ticket ?

hollow compass
bleak veldt
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ai

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I am 99% sure the dude is cheating, brand new account made today and runs around 3 headshot everyone like cmon man

split dew
hollow compass
torn sky
bleak veldt
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Thats fine its just sad to watch him ruin peoples game

split dew
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no.

torn sky
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99% isn't 100%, thanks for submitting a /ticket. our admins will have a look into it

torn sky
# split dew no.

pls go ahead and do a /ticket ingame and attach that link from above to it

bleak veldt
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yeah i know but he mades the account today and 3 headshots from 125 meter trough windows i mean

torn sky
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could be just an insane player playing on a second account. but anyways we will have if possible a look at that player. Thank you!

dense knoll
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Will monthly vip be open for US MAIN anytime soon?

hollow compass
dull arch
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yo how do i get the loyalty kit

zealous kettle
warped rivet
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I got told to message a admin about my ban appeal and never got anything back what should i do?

zealous kettle
vernal pilot
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!banappeal

marble mantleBOT
#

Hey, @vernal pilot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

severe island
#

how do i get the kits in game

zealous kettle
severe island
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the santassignal

zealous kettle
severe island
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are there free kits?

zealous kettle
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Yep, if you do /kit in-game it'll list all of them

severe island
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itsonly giving me the donate ones

zealous kettle
near halo
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i really need to speak to an admin about this

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i am being followed by a hacker and so is my teams

hollow compass
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Have you created a ticket?

near halo
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yeah

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multiple times

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and they have been changing their name many times

hollow compass
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Ok, well in that case you will just have to wait for an admin to review the ticket

near halo
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ok

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cause it has been 2 days and this guy has been playing without getting banned

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and i have reported it many times

crystal jay
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dumb question but are u allowed to safezone camp?

near halo
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/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

rocky snow
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yo i got a quick question

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Anyone mind answering it?

hollow compass
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Sure whats going on?

rocky snow
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well i want to buy kit pvp

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and i have enoug h money in my steam account

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but it does not give me the option to pay with my currency

hollow compass
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You can not buy VIP with steam balance

rocky snow
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Is there any other way?

hollow compass
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You can use Stripe or PayPal

cloud oxide
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admin online? ive tried submitting tickets in game. too confusing, tickets not registering.

tender mirage
#

we got screenshots of people crossteaming in rustoria 3x

hollow compass
tender mirage
#

do i do /ticket in game and just upload the picture in this channel?

near halo
#

teamers on no bp 3x

hollow compass
hollow compass
tender mirage
#

i already made a ticket in game is it ok if i make another one?

open mirage
#

/ticket

marble mantleBOT
#

Hey, @open mirage

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

indigo stag
#

Does us main have any donator commands?

midnight garnet
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@marble mantle

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i need help

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VPN ban

slender trellis
#

when's wipe

hollow compass
hollow compass
marble mantleBOT
#

Hey, @midnight garnet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

Nice servers man, big lag spike leading to my death 👍 5x NoBP

astral fractal
#

How do I claim my steam kit?

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I joined the group

near halo
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4:25 time stamp

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@near halo make a ticket ingame

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I did

hollow compass
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hey, @near halo reply to the ticket with that

near halo
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did it

oblique torrent
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i just got banned for exceeding group limit, where can i explain what happened?

half saddle
#

f6 join the waiting for support

sweet matrix
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@half saddle

candid shell
#

on rustori 5x trio no bps us cargo is glitched again and not coming out again

hollow compass
#

When pop reaches 200+ on Trio/Zuse, Cargo stops coming out to increase performance.

candid shell
#

im not on zues

hollow compass
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oh my bad I misread that

candid shell
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is it the same for this one\

hollow compass
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Yes

near halo
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i bet u got a cute cock thomas

candid shell
#

thats kinda dumb no cap

haughty harbor
frank urchin
#

can someone do something

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I SUBMITTED TICKETS

past pawn
frank urchin
#

then their not going to get banned

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i cant

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it would literally take 2 seconds to ban them you can see their teaming so easily

past pawn
regal verge
#

are any of the admins on

#

?

agile garden
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YES

hollow compass
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@regal verge Im not an admin but how can I hlep

agile garden
#

\

regal verge
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thomas if your not an admin i dont think you can help

hollow compass
#

Try me 🙂

regal verge
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i got sprayed from 200 meaters while moving

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and has sus movement

hollow compass
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the best way to report a player is by using /ticket in game

regal verge
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i know

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but these guys have already got banned

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before

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and made new accounts

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like do you want me to make a ticket about that?

hollow compass
#

Yes 🙂

regal verge
#

thats weird

split compass
#

any mods on? i just got banned from the server for teamate limit when i never teamed over 5 people?

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im confused

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for apparently teaming with the people who just killed me right before i get kicked.. it makes literally 0 sense

somber ravine
#

@split compass If you wanna join waiting for support feel free

grizzled scarab
#

@spare widget

somber ravine
#

@ivory drift @split compass Setting yalls unban date for friday

grizzled scarab
ivory drift
#

@somber ravine appreciate ittt

grizzled scarab
#

@somber ravine Could you check it?

somber ravine
#

@grizzled scarab are you trying to appeal a ban?

grizzled scarab
#

No My friend said he got a server ban. but he cannot login the discord. So I just want to know the what's issue for his account.@somber ravine

pseudo ruin
#

y cant u /remove if u have tc shit is gay asf

somber ravine
#

@grizzled scarab Have him submit an appeal throught our website and we can take a look at it

lusty void
#

The Rustoria Suppport music is amazing!

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SHEEESH THE MUSIC CHANGED

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IM GROOVIN NOW BBY

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yall gotta play kids with guns by Gorillaz @somber ravine

somber ravine
#

@lusty void Nah i had logan change it for ya but dont stay in there much longer it confuses the mods

lusty void
#

ok

hollow compass
#

We know they are vibin

sweet matrix
#

^^

lusty void
#

Thank u mods for letting me vibe It'd be nice to hang sometime'

robust timber
#

hey i banned from a rustoria server for exceding group limit of 3 even though there was only 2 of us

somber ravine
deft sail
#

MY FRIEND WANTS TO MAKE ANOTHER BAN APPEAL

#

BUT IT DOESNT LET HIM

#

its been over a month

#

and he was banned for "ddoss wishes" which is false bs

#

he will buy VIP like he does as usual so can you take a 2nd look at his caswe @somber ravine

somber ravine
#

If his appeal was denied on the website, he wont be getting unbanned

deft sail
#

why

#

it was literally a joke about "ddoss wishes"

#

u guys gotta take a 2nd look at it he will literally buy vip for the next few months

#

hes a fucking 14 year old @somber ravine

#

cant treat your players like pawns bro

somber ravine
#

We dont take ddoss threats lightly but if you want me to take a look dm me his steamid. At the end of the day its up to the admin that banned him

deft sail
#

yea thats completely understandable

#

i think ryan himself banned him LOL

#

but i dont think ryan took a good luck at what he actually said

#

he said "someone should ddoss rustoria" or something like that he didnt threaten himself

#

still bad but

#

@somber ravine 76561198978023709

somber ravine
#

If Ryan banned him, he more than likely will not get unbanned

modern plover
#

i went to sleep and i came back and was banned for scripting?

deft sail
#

ask ryan to give a 2nd look

#

hes bought vip multiple times

#

and wants to give more money to yours guys server cuz he likes it

somber ravine
#

Ah yeah @deft sail Ryan banned him and he specifically asked someone to ddos US Main. If he already put in an appeal and Ryan denied it thats about it

deft sail
#

it was a straight up joke

#

like a 1 liner

#

text

#

@echo venture can u take a 2nd look @ this

#

me and our group have all given you hundreds of dollars lol and w e want our friend unbanned

#

it should only be temporary

marble mantleBOT
#

Hey, @modern plover

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

somber ravine
#

Taggin him not going to do much, and we appreciate the donations but it wont keep you from getting banned. Especially when you talk about ddosing Ryans servers, regardless of if its a joke makes zero difference.

deft sail
#

hes 14

somber ravine
#

So that should make it ok?

deft sail
#

hes a kid bro

#

and hes not toxic lol

#

just a bad sense of humor

lusty void
#

Our buddy talked about shooting up the school, But since we've paid to go to school it makes it completely valid

#

Bruh

somber ravine
#

Not gonna debate it anymore @deft sail If he appealed through the website that means Ryan denied it

deft sail
#

thats just fucked brah

#

hes clocked thousands of hours

#

vital is dead and he loves rustoria

#

it was a line of text he had no bad intentions and we give you guys money

#

kinda sux

somber ravine
#

He literally said "Someone should ddos Main" If it was my ban I wouldnt unban him either regardless of his age or if it was a joke.

deft sail
#

welp

#

treating your players like pawns

#

is just diarrhea sauce

#

he legit dying to play

#

could you consider making it temporary @somber ravine

#

he pleads forgiveness your honor

velvet vector
#

i need help right tf now i was in a safe zone and my body was still looted

modern plover
deft sail
#

you get banned from the discord too

somber ravine
#

Hes banned from the discord

modern plover
#

oh.

#

mb

velvet vector
#

i need help admins

forest urchin
wind portal
#

I NEED AN ADMIN IN GAME ASAP

deft sail
#

i hate being annoying brah but i gotta stick up for my friend

#

@somber ravine could u ask ryan for a 3rd look

velvet vector
#

i died in a safe zone and my body was looted i had 5 stacks of med kits a scar and a bolt and 2 blue cards and 1 red card got sniped went back all my shit was gone'

somber ravine
#

I will if I get the chance, but it wont make a difference. Like i said if he appealed on the website Ryan saw it and denied it.

forest urchin
deft sail
#

he already denied it but he prob took 10s to look at iut

forest urchin
#

im not sure how people are doing it but it does seem that, that bug is going around in outpost

slender trellis
#

where we can report people

wind portal
#

I NEED AN ADMIN IN GAME 10X

forest urchin
marble mantleBOT
#

Hey, @slender trellis

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

forest urchin
marble mantleBOT
#

Hey, @wind portal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

wind portal
#

IN GAME SOMEONES CRASHING THE GAME IN GAME

forest urchin
#

you gotta make a ticket in game turk

wind portal
#

LITERALLY JUST SPAWN IN OUTPOST

#

ON THE US 10X

forest urchin
#

im a chat mod and youll have to make a ticket sorry and wait for a response

near halo
#

are people allowed to sell scrap for USD

desert onyx
#

is this just me ?

torpid tapir
#

I wasnt aware that spawning that many scrappies was Against the rules. Is there any way i could just get a warning? i was shloaded this wipe. i thought it was just a fun gag :(((

forest urchin
desert onyx
#

i did

#

its not working

#

i did it 4 times nowq

visual flax
#

hello

near halo
marble mantleBOT
desert onyx
#

ill try it now

visual flax
#

i also got laged out and it wont let me back in

near halo
slender trellis
#

@near halo i cant find his name on rust cant i report in discord

lusty void
#

Froze: POSTING KIWIS DISCORD ON TWITTER ALONG WITH PROOF HES A RACIST | Um chat ban for this guy? he just keeps call me and other people racist

visual flax
#

other servers work

#

but th EU long wont load up

near halo
slender trellis
#

/ticket

marble mantleBOT
#

Hey, @slender trellis

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
warped mantle
#

kiwia can we talk for a sec

torpid tapir
#

@echo venture Hey, could you join Admin Support? i would like to appeal, i had no idea it was bannable, as i had done it before and didnt realise it had any effect on the performance. thought it was just a fun little gag cause having a lot of helis is absurd

lusty void
visual flax
#

does anyone know for how long?

near halo
visual flax
#

the servers will be down

#

well EU long will be down

near halo
desert onyx
#

its stuck on 0 %

visual flax
#

okay thanks

deft storm
#

When is 10x Eu back up xd

white pulsar
#

ive been stting in waiting for support

visual flax
#

@desert onyx try uninstalling and reinstalling rust

deft storm
zealous kettle
deft storm
tulip ferry
#

yo i dont mean to bother yall but are any US main monthly passes gonna restock by tmrw or should i just go ahead and buy the 5 dollar one

near halo
#

@white pulsar @balmy cypress

marble mantleBOT
#

Hey, @tulip ferry

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

blissful vortex
#

is giving peoples snaps away doxing lmao

idle shard
#

hey uh spamming helis is not a rule in the 10x server

somber ravine
#

Spamming any kind of entity on any of our servers is a perm ban across all our servers.

idle shard
#

the discord rules says rules in game are specific to each server no one broke a rule so there for a warning should have been given

#

it isn't in the rules tho

#

some people don't know every rule to every server like its such bull

raven mist
#

Its common sense?

idle shard
#

and they read the rules and again it isn't stated

#

yes but they technically were following all the rules

warped mantle
#

just stop its over ill talk to ryan

#

itil all work out

idle shard
#

whatever

lusty void
#

Froze: KIWI THINKS CRACKERS ARE THE SHIT OF THE PLANET ( does defamation not condone a chat mute?)

white pulsar
#

yo snowwy

#

whats up cutie

lusty void
#

Rustoria main

raven mist
#

Spamming entites, trying to make the server lagg is not allowed, thats just common sense

lusty void
#

@near halo

idle shard
#

then put it in the rules

white pulsar
#

but where in the rules is that shenzy?

#

seems like a pretty important rule

tidal stump
#

hello any admin or mod in here to help?>

warped mantle
#

well i honestly didnt know and brookie was like i have done it for the past 4 wipes its okay tho no biggie i0ll just talk to ryan

torpid tapir
#

i just didnt realise that that was entity spamming. didnt think it would effect the server

idle shard
#

no one knows tho when its not listed

white pulsar
#

where does it say entity spamming isnt allowed?

warped mantle
#

lets just say ive played the server for a hot minute im just brain dead i guess

tidal stump
#

any mod or someone to help me?

tired haven
#

i literaly did 1

tidal stump
#

/ticket

marble mantleBOT
#

Hey, @tidal stump

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

tired haven
#

apparantly after yall got in trouble

#

and they banned me

torpid tapir
#

i had done it for a while on smaller scales, (3 times) which idk if that will help my case or make it worse but i was never warned or anything :(

raven mist
#

If you need to put everything in the rules that are common sense you're gonna have 3 pages of rules

white pulsar
#

lmfao

raven mist
warped mantle
#

its considered an attack against the server so it isnt

white pulsar
#

so then get typing

torpid tapir
#

@raven mist i didnt think it would effect the server :(

idle shard
#

also after u did it so many people in chat said that its admijn abuse meaning they also didn't know it wasn't allowed

somber ravine
#

Nobody is getting unbanned anytime soon and thats all im saying about it

torpid tapir
#

yea

white pulsar
#

kawaii

blissful vortex
#

is giving peoples snaps away doxing lmao

torpid tapir
#

the more yall try n defend the higher chance i wont be unbanned :/

tired haven
#

thats fucking horse shit

warped mantle
#

i told you its fine everyone just drop it its no biggie

idle shard
#

so maybe u could of made an example and just put in chat hey everyone o spamming enititys if u do it after this its a ban

#

boom

warped mantle
#

but btw gummibear really wasnt doing anything

white pulsar
#

@somber ravine why isnt it in the rules?

torpid tapir
#

the more yall try n defend the higher chance i wont be unbanned :/

somber ravine
#

@white pulsar Are you banned rn?

white pulsar
#

yeah gummibear literally did nothing

#

no

#

im not banned why

somber ravine
#

Then why are you in support?

torpid tapir
#

yeah idk why gummibear was banned

white pulsar
#

to report admin abuse

torpid tapir
#

hes trying to defend me lol

somber ravine
#

I already talked to Nautic and Brookie

torpid tapir
#

i told him not to

#

xd

warped mantle
#

he was just vibing so hes clean dw

somber ravine
#

I still need to talk to Gummi

white pulsar
#

id like to report admin abuse

tired haven
#

I sent in a report

somber ravine
#

Report away Nutellaz

raven mist
#

Sup @white pulsar ?

somber ravine
#

Join waiting for support gummi

warped mantle
#

everyone just leave it alone please i want to be unbanned too dw im just ganna weight it out! 😄 and stay positive

tired haven
#

my mic isnt working

blissful vortex
#

fuck your positivity

white pulsar
#

yeah im trying to report kawaii for admin abuse

warped mantle
#

she didnt abuse homie

torpid tapir
#

nuttellaz stop

#

ur not helping anyone

white pulsar
#

nautic finna weight it out

#

LMFAO

warped mantle
#

wait**

near halo
warped mantle
#

im tired fuck off 💀

idle shard
#

I love the support im getting in waiting for support

somber ravine
#

Nutellaz move to general

white pulsar
#

i was "supporting" him

#

isnt this support?

raven mist
#

Last warning @white pulsar

white pulsar
#

WHAT DID I DO?

raven mist
#

If you think someone is abusing, report it to @balmy cypress

white pulsar
#

i did

#

no response 😭

tired haven
#

I spawned 1 heli

#

and yes i crashed it

#

ididnt know it would be liek that

raven mist
#

Now get to #general and stop spamming support

white pulsar
#

gummibaer really got banned that quick

#

😭

#

shenzy, just say "banana" if youre real tho

somber ravine
#

@tired haven You can dm me about it, since you dont have a mic

idle shard
#

WHY IS NO ONE TRYING TO SUPPORT ME

warped mantle
#

well ggs and goodnight peeps keep me informed kiwaii 🙂

somber ravine
#

@idle shard Are you banned?

idle shard
#

NO but thats not the point u ruined my night by banning my friends like

warped mantle
#

just leave it alone bro please

idle shard
#

now i can't have fun

somber ravine
#

I dont care

raven mist
#

If you're not banned , move to #general and stop spamming support

idle shard
#

id like to make a report

#

actually nvm ill make a suggestion in suggestion chat

somber ravine
#

@warped mantle @torpid tapir Just letting you know now that nothing your friends say is gonna impact how long your ban is since I know yall are worried about them making it worse for you.

warped mantle
#

okay thank you

torpid tapir
#

alright nice

#

thats good to know

warped mantle
#

please keep me updated @somber ravine

desert onyx
#

it wont let me log into steam

blissful vortex
#

..

#

no one asked

#

hahahaha

#

L

near halo
blissful vortex
#

snowy

#

i loveu but

#

nah

near halo
blissful vortex
#

ok

#

but nah

winter flume
#

i need some help if i buy the wipe vip

#

is it for this wipe or next wipe

#

for thursday wipe

near halo
winter flume
#

so if i buy it now it will be a waste

#

like i have to wait for wipe to start then buy it?

near halo
#

So after 5 days from the day you purchase it, your vip will expire

winter flume
#

okay so then if i buy it now im good for next wipe

near halo
#

yes

winter flume
#

okay ty

unreal turtle
#

Why can't the server search?

#

EU long

meager schooner
#

hardware upgrade

severe hatch
#

When is the eu long server expected to start?

uncut rover
#

medium down

near halo
#

5x no bps trio down?

#

all servers down?

brisk bluff
#

we know, getting it checked out now

near halo
#

okay thank you love u daddy

#

@brisk bluff

#

trio isnt up

#

haha

#

u delted u msg

brisk bluff
#

sorry lol i was reconnecting.

near halo
#

ya smae

#

then it kicked me

forest urchin
#

getting it looked at right now thanks for the info

near halo
#

mhm

#

is 3x down

uncut rover
#

most server are down

vital kayak
#

Ive just been kicked from us long for disconnected, and now it isnt letting me rejoin and isnt showing up on my server list, but my friend is still in the server, Im EU btw

velvet vector
#

the 3x im on my freind is still on but it wont let me join

#

us server btw

vital kayak
#

same toxic

#

but for long

tiny sage
#

umm is eu x10 down?

velvet vector
#

hmmm wonder what it is cause my freind is fine but it wont let me join and hes not lagging but it wont let him put stuff in my body

fossil igloo
tiny sage
fossil igloo
#

Not sure

tiny sage
#

ok thanks

sturdy zealot
#

Ryan, I got a video of the teleport timer glitching out if you are still interested in fixing the bug.

silver warren
#

ay can anyone help me out
i just guessed this dude base codes and got banned for excending group limit of 3?

#

and im a vip in the sever

idle shard
#

Lol umm I guess you just have to do the form to get unbanned

silver warren
#

whats that and how

idle shard
#

But join the need help call

silver warren
#

there is no need help

#

shit dude

idle shard
#

Ummm it’s way up above in chat like 1-2 hours ago but you fill it out and wait and they will decide to unban you

silver warren
#

i was getting raided and guess this dude code and got banned

idle shard
#

Well for immediate response @ the admin

silver warren
#

whos admin

idle shard
#

Here <@&274971100184576010>

#

^

silver warren
#

i cant send a message to him

idle shard
#

Yeah just wait for one to come to the chat

#

It may be too late so u may just have to wait for a response like they may not be on idk

near halo
#

Yo can I get my "ban evasion" ban appealed?

#

or where do I go to do that

idle shard
#

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

Ok it says im not banned and now when I try to rejoin its telling me im still banned so what is it

thin sierra
#

i joined the discord but i didnt get the extra point ingame why?

forest urchin
languid frigate
#

so

#

the server just lagged extremely hard (us 10x) and I got kicked out

#

rejoined, and all my /s points are gone..

#

i had like 30 points...

timid apex
#

rustoria eu long is close?

torn sky
ember rampart
#

hey i need a ban appeal

torn sky
#

!banappeal @ember rampart

marble mantleBOT
#

Hey, @ember rampart

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

unreal turtle
#

omg.

#

The server has not been upgraded yet

timid apex
#

@torn sky when will open

torn sky
#

As soon as the network upgrades are fully done. I don’t know an exact time on that

unreal turtle
#

My bazooka shells are all on the ground.

#

:(

torn sky
timid apex
#

today ?=

torn sky
#

It is 8am Uk time for me rn so yes

twin wren
#

where is the server eu vanilla long?

twin wren
#

when will the servers be turned on?

turbid timber
#

if server is down does the time still pass?

unreal turtle
#

My RPG and sulfur are still on the ground

#

😦

#

The passage of time will cause them to disappear

shy jungle
#

Why doesnt youtube and discord link work for the kits

junior spire
#

when will the 10x EU back online ?

near halo
shy jungle
#

yea butr im trying to get loyal kit and discord wont link

near halo
shy jungle
#

on rustoria.link it says join for discord but i have joined multiple times and it never links

near halo
#

HOW ARE THESE KIDS NOT BANNED

near halo
shy jungle
#

its linked to wrong discord account i sumbitted a unlink request

fleet matrix
#

when will eu main back online?

modern plover
#

i made a ban appeal about a false ban for scripting while i was afk. how do i know if my appeal has been answered or not.

brazen ledge
#

when will eu 10x be back online, last announcement was 5 hours ago

untold basin
#

I need support

#

<@&274971100184576010>

near halo
#

I got chat muted because I said the word black in spanish, Spanish is my first language

#

How do I fix this?

near halo
marble mantleBOT
glacial mesa
#

how can you check if your vip is activated?

near halo
fallen rune
#

when the server back up

near halo
#

?donatelink

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

near halo
fallen rune
#

it dont say

near halo
#

"It will be"

fallen rune
#

im sad now

near halo
#

There is no ETA at the moment

glacial mesa
near halo
glacial mesa
#

oky it is i just didnt get a role in discord for some reason

lapis storm
#

^

untold basin
#

@near halo

#

after i verified my files

#

only happens with rustoria for some reason

near halo
#

?mapfiles

marble mantleBOT
#

Hey, @near halo

If you are received the Disconenction message World File Mismatch error
then follow this step:

Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

near halo
#

try that

broken void
#

hey my friend just got banned from anti cheat and hes not cheating

near halo
broken void
#

he was just on roof and he head shot a naked and got banned weird

lilac venture
#

@near halo is 10x eu no bps down?

lilac venture
#

ok thanks

broken void
#

@near halo could he use a 2nd account and be chill or would he run into the same prob

near halo
#

yo can an admin pm me?

verbal jackal
near halo
#

can u pm?

verbal jackal
#

Sure

tulip rain
#

holy shit whats taking so LONG

near halo
#

do we know when 10x will be back up?

opal crane
arctic furnace
#

park can you pm me somehow?

#

or any admin

upbeat wyvern
#

Why is the servers offline?

hollow sedge
#

Hello, i buy a vip on tour serv last week to play on it but i cant connect, i cant wake up then i got timed out. I tryed to uninstale the game, changing connexion but its still the same, cant play on the serv. If someone know how to fix it pls... i have this pb only on your serv rustoria eu main. Thanks

opal crane
# upbeat wyvern Why is the servers offline?

The NETWORK is currently down on 10x EU, EU Long & EU Main. This is to conduct network upgrades. NO PROGRESS will be lost.

The server that was affected by the datacentre fire has already been redeployed and backed up.

novel garnet
#

i messaged the admin luke yestarday after being told to coz i need my vip moved from rusotira eu long to eu main, i havent got a reply so i thougth i could msg here and see if any1 can help me?

opal crane
#

don't worry

novel garnet
#

hes not online

past pawn
novel garnet
#

aslong as i got it for wipe at 3pm

#

but maybe he wont log on

upbeat wyvern
#

When did the servers go down?

past pawn
upbeat wyvern
#

Ok

arctic furnace
#

can an admin pm me

broken iron
#

can a admin pm me

flat grove
#

yo can a admin pm me

rugged mason
#

when we can start farm

opal crane
#

but for @torn bronze @lusty basin and @pseudo dragon need some times

rugged mason
#

we are playing eu long...

#

unlucky

past pawn
rugged mason
#

hope wont be too longxd

hollow sedge
drifting hollow
#

Will Eu main be up before wipe? Cause I need to research😂

rain phoenix
opal crane
opal crane
#

its up now

#

@torn bronze @lusty basin @pseudo dragon

bright ledge
#

Can EU main server be wiped on time?

#

EU main online?

opal crane
#

eu main online yes

bright ledge
#

nice thank

rugged mason
#

Please give me a link to EU long

#

i cant find it

rugged mason
#

thank you so much

lilac venture
#

/s isn't working in eu 10x

opal crane
#

coming to check it out

opal crane
echo venture
lilac venture
#

ok

fallen rune
#

the ping is bad on eu long now

opal crane
silent trout
#

so is EU main wipe on time or nah?

tough bane
silent trout
#

thanks

hazy tide
#

If I purchased VIP at 8PM on 2/11 will it run out 8PM today? so i can still log on first thing after wipe?

mighty dove
#

is EU Long hosted in US now ?

#

because the ping is bad

opal crane
near halo
#

helllo admin can you help me get my stuff back i died in outpost by tping there inside a wall 5x no bps eu

opal crane
near halo
#

dude wtf i did /outpost and it tped me inside a wall

zealous kettle
#

Are you able to loot your body?

near halo
#

no

#

its inside a fking wall

zealous kettle
#

Well unfortunately we won't be able to return your loot, but we can look into the issue.

zealous kettle
near halo
#

5x nobps eu

#

my ingame name is radukas if you come, im at my body

#

so stupid

glacial mesa
#

Whats up with the high ping on eu main?

glacial mesa
#

its gona stay like this or its back to normal after wipe?

opal crane
#

servers have just been network upgrades, so it may be a little lagged. this may take some time

novel garnet
#

hello @opal crane Luke still hasnt replied yet wipe in 10 min, do you know anyone else who can change my vip?

torn sky
opal crane
novel garnet
#

ok thanks

uncut forge
#

my steam isnt linking my ign is blacksideshowbob

proven crescent
#

!rewards @uncut forge

marble mantleBOT
#

Hey, @uncut forge

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

proven crescent
#

Also make sure you did "/auth " in game

tough pecan
#

ay the restart kicked me from my clan

opal crane
tough pecan
#

so 5x no bps us had a scheduled restart

#

I come in and I'm not in a clan

opal crane
tough pecan
#

no it wiped yesterday

#

it was a scheduled restart it said in chat

opal crane
#

could you have been kicked out of the clan?

proven crescent
#

?vipissues @swift knoll

marble mantleBOT
#

Hey, @swift knoll

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

tough pecan
#

I think it happened with everyone my buddy wasn't in it too

#

also I was the leader so I couldn't have been kicked

opal crane
#

I'll have inform the admins about the issue, sorry about that

proven crescent
#

?vipissues @prime yew

marble mantleBOT
#

Hey, @prime yew

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

opal crane
#

?ticket @keen aurora

marble mantleBOT
#

Hey, @keen aurora

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

lone crow
#

Hello, I just purchased VIP for Rustoria EU MAIN VANILLA. I can confirm that my purchase history is there. But The VIP is not active? Can you advise

marble mantleBOT
#

Hey, @lone crow

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

lone crow
#

@opal crane What do we do if Luke is not responsive, is there anyone that can investigate the issue?

#

Ive never run into this issue before

opal crane
unique apex
#

Good day! I bought a VIP and I have a queue! Server does not work

marble mantleBOT
#

Hey, @unique apex

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

unique apex
#

EU main vanila

opal crane
#

send your Steam ID to @balmy cypress with your issue you're having

craggy void
#

what can i do when i cant auth my gmail to sub? It not safe it says.

verbal jackal
#

?youtubelink @craggy void

marble mantleBOT
#

Hey, @craggy void

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

craggy void
#

ty

placid light
#

My account has been blocked for internet reasons

marble mantleBOT
#

Hey, @placid light

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

placid light
#

Right

#

yes

stone smelt
#

I bought the VIP but cant skip que

opal crane
marble mantleBOT
#

Hey, @stone smelt

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

stone smelt
opal crane
#

send your Steam ID to @balmy cypress with your issue you're having @stone smelt

stone smelt
#

how long will it take?

opal crane
#

you'll have to wait a while, he will respond soon

hidden pewter
#

@opal crane just so ya know buddy you accidentally tagged me

opal crane
hidden pewter
#

Yeah was wondering why I was tagged haha only just had a chance to check it’s alright

#

@stone smelt it’s @balmy cypress you need to message I am pretty sure

modern plover
#

Yo <@&274971100184576010> i made an appeal last night and ive gotten nothing back whats the deal idk what im supposed to get back but ive been aski g for a while now

opal crane
modern plover
#

Thank you ive asked a few times and yoir the first person to tell me anything about how i see the appeal when its reviewed

steep flame
#

Yo i bought vip but it doesnt skip queue?

opal crane
marble mantleBOT
#

Hey, @steep flame

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

heavy sedge
#

/ticket add

marble mantleBOT
#

Hey, @heavy sedge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

opal crane
hardy nymph
#

yo

#

i need help

opal crane
hardy nymph
#

got banned for exceeding group limit but i haven't allied or invited anyone besides my 2 other team mates

marble mantleBOT
#

Hey, @hardy nymph

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

hardy nymph
#

so what do i right though because i have no clue what happened

#

write*

trail needle
#

EU zeus lagging like crazy or just me?

torn sky
#

@hidden pewter 2nd best Luke?

opal crane
trail needle
#

i have 150 ping in this server but 20 in others

forest urchin
opal crane
near halo
#

i need help, i was banned and i m not sure why

opal crane
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

hidden pewter
torn sky
hardy nymph
#

yo zune

#

or any staff

opal crane
torn sky
#

^^

hardy nymph
opal crane
near halo
#

i also have a question, so since im banned im prob not gonna be able to finish the wipe right

forest urchin
near halo
#

dang alright

#

is there a way to find out why or no

torn sky
near halo
#

it says banned for teaming

torn sky
#

so you know the reason

near halo
#

but when was i teaming though lmao

torn sky
#

if your appeal gets denied or accepted is something an admin decides when watching your appeal

near halo
#

alright

torn sky
near halo
#

well i mean along the way we squaded up with some one but he joined our team so i didnt see the issue

#

is that not allowed?

torn sky
#

joined your team?

#

there is different reasons like "exceeding teamlimit" , "teamcycling" or "teaming"

near halo
#

what does that mean

hazy tide
#

Is there a place to view all 3 tech trees?

opal crane
forest urchin
hazy tide
#

thanks for the help, rustified has in on their website

fluid minnow
#

I have a subscription but I am standing in line why?

forest urchin
marble mantleBOT
#

Hey, @fluid minnow

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

torn sky
near halo
#

ok i submitted an appeal thanks for help 👍

devout lance
#

when will the out of stock on premium run out

#

?

#

VIP*

torn sky
marble mantleBOT
#

Hey, @devout lance

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

shadow jasper
#

what do we get for boosting

opal crane
marble mantleBOT
near halo
#

hi anyone, my stream group auth unlinked but im still in the group, it shows unlinked in the server

#

i dont get 5 serverpoints but 4 suddenly

#

can someone check that

#

thanks

torn sky
#

@near halo leave the steam group and rejoin it through our website
wait for a few minutes and do /auth ingame and you should be good

serene dome
#

What you mean out of stock

#

Really?

opal crane
marble mantleBOT
#

Hey, @serene dome

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

serene dome
#

I want to give my money to you guys.