#support

1 messages · Page 1368 of 1

spark steppe
#

what we gonna do how we gonna play

paper comet
#

noldu

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sustun

mossy arrow
#

konuş lan ibiş

violet dagger
#

Its funny you guys are in discord complaining. The guy was banned 20 minutes ago @paper comet @mossy arrow
But how would you know that when you left the server and are too busy sitting and talking shit to people who have done nothing but try to help you

ruby star
#

!vipissues

marble mantleBOT
#

Hey, @ruby star

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

spark steppe
#

hey guys did u banned that hacker

forest urchin
spark steppe
#

we sent ticket

forest urchin
#

alright hes probably not banned tbh cause its barely bout to be 8am

spark steppe
#

like 1.5 hours ago

forest urchin
#

so you might have to wait a lil while till you get a response

zealous kettle
forest urchin
#

yeah that was like 6am

spark steppe
#

okay thx

verbal jackal
#

?report @oblique geyser

marble mantleBOT
#

Hey, @oblique geyser

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

Is there another admin I can speak to regarding my VIP issues or do I have to wait for luke?

near halo
dire plover
#

How long is it to be able to get unbanned for a gameban?

warped kraken
#

90 days modded 180 on vanilla, then you have to go to bans.Rustoria.co and appeal your ban

dire plover
#

@warped kraken I did that at over 90 days - 110 ish. and it got denied...

warped kraken
#

Modded or vanilla

dire plover
#

modded

warped kraken
#

Same account or a different one

dire plover
#

wdym w same account?

#

the same account I got gamebanned on.

#

I cant play on that one so I appealed on the one im using now.

void condor
#

Gimme your steam id tag I'll have a look

dire plover
#

76561198817521393

void condor
#

Oh I remember you, I was the one that banned you originally. You were on the server when you were banned. This means the ban is permanent

dire plover
#

huh

#

I havent been able to join the server in ages.

#

even before I got gamebanned

#

because they account I got gamebanned on was

#

banned for fraud

void condor
#

Can you link me your gamebanned account?

dire plover
#

or something like that.

#

yupp

#

give me a minute

void condor
#

Yep so it's correct then, I banned you, and the ban is permanent

dire plover
#

but wait what

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I couldnt have been on the server while you gave me the ban

#

as told, I was banned on my ip for fraud. You told me that wasnt the ban wasnt my fault and banned me for being gamebanned instead.

void condor
#

You having a gameban and that gameban happening when you were on a Rustoria server is the reason for the ban being permanent. This is the policy here, so as I said the ban is permanent.

dire plover
#

I wasnt on rustoria servers when it happend.

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I got banned when I was on ukn.gg

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which if I remember isnt your server.

void condor
#

Hop in waiting for support a moment please

rain leaf
#

@dire plover bro you're a cheater you shouldn't be aloud on rust period.

dire plover
#

@rain leaf second chances my friend.

near halo
#

kekw

hollow compass
#

Please move the conversation to #general if you do not need support

void condor
mortal stratus
#

i have ticket for server but why am i always getting stuck on receiving data, can someone help 🙂

high seal
#

hey, how does association bans work with game bans?

#

f7 reported a guy and he got game banned but his group (who another is possibly cheating but not sure) is still around

opal crane
#

?ticket @mortal stratus

marble mantleBOT
#

Hey, @mortal stratus

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

high seal
#

yep, tyvm

opal crane
#

wrong tag sorry Tizzy, and yeah just make ticket

void heath
#

is someone on support duty because ive been on a call for 30min and no one has helped me

opal crane
void heath
#

someone helped me its fine

gilded spindle
#

Nvm

opal crane
#

you can write an admin, they'll write it back to you when they're not busy

gilded spindle
#

Okay thanks

void heath
#

one of the admins said that ill get unbanned and im not unbanned yet can someone help me

opal crane
#

wait a little, if still you have problem write it again here

void heath
#

ok thanks

near halo
#

Hello, I got a footage of 2 clans teaming on 2x

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is anyone online so I can provide it?

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To someone from the admin team?

modern lion
near halo
#

3x

#

lmao

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My bad

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Sorry

#

😄

opal crane
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

modern lion
errant portal
#

can I get some support I'd like to talk to someone

opal crane
#

admins help if you create a ticket with your proof

opal crane
near halo
#

If I already created ticket can I somehow add more stuff to it?

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Or delete it

#

And make a new one?

opal crane
modern lion
errant portal
#

are there any admins on ?

near halo
#

yes

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I made a screenshot of the frame

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And added the video with sound

modern lion
# errant portal are there any admins on ?

Not an admin but as blackattack just explained if u explain the situation here perhaps someone can assist u or you’ll have to wait patiently for someone to talk to u in the voice chat.

modern lion
near halo
#

Yeah I did both

round mulch
#

/ticket

marble mantleBOT
#

Hey, @round mulch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

i'm wondering if there are any active chat moderators playing on Rustoria No BPS EU 5x since people are constantly being homophobic not that i really care about it but i thought you guys would punish homophobia

near halo
#

@raven mist Could you accept my friend request? I cant PM you

lost geyser
#

My VIP isnt working even though i know i have 25 days left here is my steam id 76561198303006063

marble mantleBOT
#

Hey, @lost geyser

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

sweet matrix
#

Bruh phone is to slow huh

opal crane
near halo
#

the person already received a 12 hour mute most likely by you

opal crane
#

yeah, if his friends continue, I'll check if you let me know

#

@hallow tulip

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?appeal

marble mantleBOT
#

Hey, @opal crane

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

gritty lantern
#

why dont half of my clan not show on leaderboards on eu 10x

#

is it bcuz we are too good or what?

zealous kettle
gritty lantern
#

okok thanks

feral onyx
#

Good afternoon, tell me! bought a VIP, and accidentally indicated his id as a gift! how will you use it now?

copper grove
#

where should i send video proof?

feral onyx
#

Good afternoon, tell me! bought a VIP, and accidentally indicated his id as a gift! how will you use it now?

#

Good afternoon, tell me! bought a VIP, and accidentally indicated his id as a gift! how will you use it now?

#

??

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help pliz

near halo
feral onyx
#

/76561198283057923

gritty lantern
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he said mesg luke

hard fjord
#

yeah u neek

#

fat

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neek

copper grove
#

or better to who should i send it

feral onyx
near halo
feral onyx
#

Who can help me?

opal crane
twilit hollow
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you guys have a big problem with hackers or admins that are messing with us.... im getting tired of this shit

#

at this pace more and more ppl will leave the servers

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I can't even report this type of shit

zealous kettle
zealous kettle
opal crane
#

^

twilit hollow
#

im in the support channel @zealous kettle if you wanna me to explain

copper grove
#

@zealous kettle sorry to ping/bother u uhhh where can i report someone with video proof? besides ingame tickets

feral onyx
hollow compass
copper grove
#

uhh not a hacker/cheater

#

racismn

hollow compass
#

Was it in voice chat?

quiet atlas
#

us medium guy named dren running around aimbotting

near halo
marble mantleBOT
#

Hey, @quiet atlas

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

quiet atlas
#

bren**

feral onyx
copper grove
#

no @hollow compass

zealous kettle
copper grove
#

thats why i wanted ot send video proof

#

eh sorry it was in voice chat*

#

mb

hollow compass
#

I'm sorry for the experience but voice chat does not happen to be moderated. You're able to turn your voices off in settings for the time being though.

feral onyx
opal crane
feral onyx
near halo
void condor
#

Gloris, what's the issue with your vip?

opal crane
#

@feral onyx ^

void condor
#

Can you hop in waiting for support @feral onyx

twilit hollow
#

abu babi

feral onyx
void condor
#

Ok can you join waiting for support, I can assist you with it and get it sorted

#

@feral onyx

feral onyx
#

the problem is that I have no time at all, I am from Russia and my time is already late. and you need to enter the game right now = (

feral onyx
void condor
#

I need your steam id, I need the server you intended the package to be on.

#

Provide me your steam id 64 please, and the server you wanted it on so I can make sure it's assigned to the correct server

brisk wasp
#

i need admin rn

#

please

zealous kettle
#

What's up?

brisk wasp
#

hop in a call with me rq

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im in waiting for support

zealous kettle
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Can't atm

hollow compass
#

I can if your good with that spoofy

brisk wasp
#

yes that works

void condor
brisk wasp
#

sorry

feral onyx
void condor
#

Ok so the issue maybe on paypals side, sometimes there are 20-30 minute wait times. These we can't control

#

As it doesn't show it on our store side, all we can do is wait until it does. That being when paypal finally sends that info to the store

void condor
#

Then I'm afraid the only person that would be able to help you with it is Luke, I can't see the payments. I can see your purchases and what kits you have and the active times

#

@balmy cypress

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I've also sent him a dm making him aware you're having issues

feral onyx
feral onyx
void condor
#

Double checked the steam id you provided, still no purchases showing our side

feral onyx
void condor
#

If someone gifted it to you, then the vip will be automatically enabled once they've purchased it

feral onyx
#

can a transaction take a long time from Russia? that's why there is no VIP and you don't see the purchase? but my money was written off and a check came to the post office

summer karma
#

cheater in rustoria 10x

marble mantleBOT
#

Hey, @summer karma

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

void condor
frank urchin
#

does anyone know what i have to type so my aim down sught can be slow but my actual sense can be fasty

#

if that makes sense

strong meadow
#

change the ## to the sense you please, first one will be not aimed and second should be aimed.

hollow compass
#

!banappeal

marble mantleBOT
#

Hey, @hollow compass

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

hollow compass
#

@onyx cradle

untold lotus
#

i made a ban appeal 3 days ago and havnt been responded yet

near halo
#

Hey, I am getting tons of invalids at EU Main with good ping, is there any issues with the server?

near halo
plush plume
#

Is /kit loyal still redeemable even though the authy is broken?

near halo
#

this happened for few days already

quiet mortar
#

can i report a clan wit screen shot proof of them having 4 people on the trio server

verbal jackal
#

?report @quiet mortar

marble mantleBOT
#

Hey, @quiet mortar

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

untold lotus
#

@near halo where do i seeif i got a response for my ban appeal i clicked the link youve send it just send me to type a fresh ban appeal

near halo
#

my friend has the same ping

untold lotus
#

ok ty

near halo
#

theres a cheater at power plant that just killed me and my friend as well he only hit headshots and has a female name with a female picture aswell, they changed their name and picture their steam id is "76561198377642577" and their new username is Daisy Taylor

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

opal crane
#

don't forget to write the id you gave when opening the ticket and try to give all the information you can

near halo
#

dont got any screens

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shot

opal crane
#

no problem. just open a ticket and pass on the information you know. in this way, admins can control it faster

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look he already get ban

near halo
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he only hit headshots and knew exactly where my friend was and when my friend wasnt watching the stairs he peaked and killed he

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he got banned?

opal crane
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yes

near halo
#

it hasnt said it in Us medium that he got banned

opal crane
#

if you're talking about someone with a girl profile, it was banned 1 minute ago

#

76561198377642577

near halo
#

oh

#

ok

near halo
#

76561198333223038 on us medium pretty sure he is cheating

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

opal crane
#

the best option is to open the ticket and report it by pressing F7 and give all the information you know

wispy dirge
#

How long does it usually take before you hear back on a staff application?

near halo
#

yeah dude same guy i just reported Fraz

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he is cheating

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i think he got banned though? how long ago did you get killed by him

opal crane
#

can you pass on the information by opening the ticket?

#

if you've already make ticket, you don't have to do it again. admins will check

near halo
#

alr

river valley
#

<@&274971100184576010> Small is lagging

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hard

zealous kettle
river valley
#

like massive lag spike my entire team are getting, Its like I will press e on a box and 5s later it open then when I chat it takes 10s for it to show up

obtuse frost
#

/ticket

marble mantleBOT
#

Hey, @obtuse frost

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

fading flame
#

Cheater Reper1980 on rustoria long @zealous kettle please ban him

marble mantleBOT
#

Hey, @fading flame

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

fading flame
#

We already did

sturdy zealot
#

10x us crashed

languid frigate
#

10x just crashed after i made an insane play

#

awesome

mellow tundra
#

Aware

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its booting up

languid frigate
#

is it going to be rolled back?

obtuse frost
#

@mellow tundra please check exotic ticket on rustoria us long this hacker is just running around

queen ruin
#

I got vpn ban,but appeal system said I DON'T SEEM TO BE BANNED! Could anyone help me pls?

zealous kettle
queen ruin
opal crane
#

did you try ban appeal? @queen ruin

queen ruin
#

I did,but appeal ban system said I didn’t got ban

#

ERROR
YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.

opal crane
queen ruin
#

Yes

opal crane
#

i provided information to admins

queen ruin
#

Very appreciate

stone sandal
#

hey guys i accidently bought the vip for the wrong server i been playing on long and i bought it for main is that possible to transfer it?

versed elbow
mellow tundra
#

reconnect in 5 minutes @queen ruin

#

@balmy cypress

stone sandal
#

how can i do that?

opal crane
queen ruin
#

Thank u

opal crane
#

write your problem, he will respond to you

stone sandal
#

thank u

ruby star
#

!vipissue

marble mantleBOT
#

Hey, @ruby star

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

hazy vortex
#

EU Main down?

zealous kettle
hazy vortex
#

Randomly kicked me 🤔

zealous kettle
#

For?

hazy vortex
#

Idk, just crash form server I guess

zealous kettle
hazy vortex
#

I don't think

#

Just crashed from server for no reason

near halo
#

I'm in a chat waiting for an admin

strong meadow
humble steeple
#

@hazy vortex that is a reoccurring problem that is a rust issue not a server issue

viral linden
#

/ticket

marble mantleBOT
#

Hey, @viral linden

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

can someone approve my twitter un link

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so i can relink and get kit loyal

#

ty

half orchid
#

3x getting rebooted?

mellow tundra
#

looking into it

copper grove
#

is there a commandlist i can lookup?

#

besides /commands

mellow tundra
#

All commands should be on the commandlist

near halo
#

Is this a twitter admin or a rustoria admin

mellow tundra
mellow tundra
#

twitter unlinked

rich oxide
#

Is EU 3x no bps down?

echo venture
rich oxide
#

alright cheers

gentle orchid
#

yho

#

hackers

marble mantleBOT
#

Hey, @gentle orchid

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

gentle orchid
#

i need help now

#

us 5x

#

cnamt get their names

#

'

dark radish
#

make a ticket

gentle orchid
#

i did but without the names

noble jolt
#

someone called me the p word in zeus 5x us

cedar fractal
#

so much lag on the 10x no bps

sacred pulsar
#

Admin

#

my friend autorized in a TC with players and he cant join the server

#

he keeps getting kicked by

#

we are 2 , kicked ass of a trio and they left the server

#

they said gg and gave us the code...

dark radish
#

more than 3 people were authed on the code lock most likely so you got banned for "teaming"

#

make an appeal

sacred pulsar
#

how we make an appeal?

dark radish
#

i got you

sacred pulsar
#

Thanks

dark radish
lime kraken
#

im in a wating room i need the highest up staff member possible to talk to

noble jolt
#

what to do if called p word?

mellow tundra
noble jolt
#

game chat, i used the report feature with clicking on the users name

tawny nebula
#

how can i avoid this from happening again? these kind of "lagspikes"(?) are really annoying

dark radish
#

up your gc.buffer ["gc.buffer 4096"]

#

it helped me

forest urchin
#

also try putting your max fps on 0 that reduces and normally gets rid of those spikes

tawny nebula
#

ill try that thank you

late needle
#

yo 10x us has a blatant cheater ouie. he is being called out in chat he is like around p5 admins plz help

#

hes killing everyone

dark radish
#

something like that

stray flint
#

there is a cheating group on main

#

/ticket

marble mantleBOT
#

Hey, @stray flint

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

limpid saddle
#

/ticket

marble mantleBOT
#

Hey, @limpid saddle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

made an appeal

#

last night

#

and still no respsonse

full flint
#

/ticket

marble mantleBOT
#

Hey, @full flint

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

quartz badger
#

I NEED HELP I CANT MOVE ON US MAIN

#

SOME ONE HACKED ME

hollow compass
marble mantleBOT
#

Hey, @quartz badger

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

honest hollow
#

I got banned for group size over 3 on the solo/duo/trio but I was afk playing with 1 other person, can someone help?

marble mantleBOT
#

Hey, @honest hollow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

nice moderation

#

5x no bp is lagging its dick off

#

fix it

#

can't even fly a damn heli

hollow compass
near halo
#

Nobps 10x US

hollow compass
#

Ok can you please create a ticket and add that screenshot?

near halo
#

5x no bp

#

@hollow compass

hollow compass
#

I made the admin team aware of the issue and they will investigate

near halo
#

not my job to do ur job

#

16 chatmods online and zero chatmods in the server

dark radish
wispy dirge
#

3x US crash?

uncut rover
#

Medium crashed too i think

mellow tundra
#

Both seem to be online from what I can see

wispy dirge
#

Looks like it just booted a ton off

#

We good

mellow tundra
#

Looks like some players were kicked, yup

wispy dirge
#

Thanks for being so fast aden, like damn.

#

How long does it usually take to hear back on a chat mod app?
Not rushing it, just curious.

mellow tundra
#

usually a week I think

uncut rover
#

just me or is there's a lot of lag spikes

mellow tundra
#

on us medium?

uncut rover
#

ye

wispy dirge
#

3x too

mellow tundra
#

looking into it

near halo
#

<@&274971100184576010>

#

made an appeal yesterday

#

and still nothing

#

me to

#

been waiting like 20 hours

#

me tooooooooo

#

Appeals take 1-3 business days, please be patient

#

lmao admins op

unique fossil
#

FIX YOUR SERVERSSSS e S2qw w0IDJWEI QWD WS

#

they keep laggin out

sharp night
#

what happened to rustoria us main

unique fossil
#

it lagged out

sharp night
near halo
#

it was ency

#

env

#

yi was banned for playing with some kid who was ig ban evading

#

and its been lagging for months

#

@near halo

#

What?

strong meadow
near halo
#

i would recommend finding a new server its good but admins never respond and its laggy af

#

and the pvp is just grubs

#

I’m gonna play until my donor expires then I’m gonna try and find another.

#

i played with a random who ig got banned

#

and they banned me

#

like ban him not me lmao

#

lol

#

and i bougth pvp kt like a day ago

#

i renewd it

#

i had it befre

#

and they dont respond to me

strong meadow
worldly trail
#

Hacker on our sever

#

i got a clip as proof

near halo
near halo
rain lion
#

Hey admins! It appears US Main just went down.

#

What's up with that?

near halo
#

Upload your clip to youtube or streamable and include it in your ticket

worldly trail
#

/ticket

marble mantleBOT
#

Hey, @worldly trail

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

strong meadow
worldly trail
#

Brug Fizine can i just dm you the clip

#

bruh

strong meadow
marble mantleBOT
#

Hey, @worldly trail

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

dull bobcat
#

us main is down sir

strong meadow
small breach
#

It lools like main is down :c

dull bobcat
#

ok

small breach
#

any time frame?

#

or just whenever haha

dense knoll
#

Is the server down because of the fire?

strong meadow
#

Not sure - hopefully asap

dull bobcat
#

@dense knoll huh ?

dense knoll
#

Check announcements

dull bobcat
#

what fire

strong meadow
dense knoll
#

ohhh ok

dull bobcat
#

damn

strong meadow
#

unfortunately one of our servers where apart of a fire 😦

dull bobcat
#

tahts carzy

#

wtf

#

how does that even work

rain lion
#

A fire?!?

#

That's terrible

#

Is everyone okay?

sharp night
#

@strong meadow will us main be up anytime soon?

dreamy sage
#

my loot in flames??

strong meadow
dull bobcat
#

@strong meadow so there is a server rom

worldly trail
#

Ticket Number is 839

strong meadow
dull bobcat
#

and it went on fire ?

worldly trail
#

these guys are trying to raid us and bagged a ticket it

#

in

#

hacker

marble mantleBOT
#

Hey, @worldly trail

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

strong meadow
#

US Main is booting now, 5 minute rollback.

echo venture
#

US Main booting back up now with a 5 minute rollback.

dull bobcat
#

ok

#

@echo venture hey ima new to rust kinda still any place i can buy skins other then rust

#

or steam workshop

#

like a website that is legit if you know any

dreamy sage
#

how long does it take for the server to boot up?

near halo
dreamy sage
#

its still offline i believe

echo venture
# dull bobcat <@!266005010230411275> hey ima new to rust kinda still any place i can buy skin...
near halo
#

@strong meadow 76561198360513298

dull bobcat
#

still offline

strong meadow
near halo
#

noooooooo

strong meadow
#

What about the one linked to your discord?

near halo
#

its the same one

strong meadow
near halo
#

5 ??

strong meadow
#

looks like you used a vpn and it banned you.

#

minutes!

near halo
#

i have to use vpn

strong meadow
#

That's understandable.

near halo
#

if i dont use i cant connect to the server

dreamy sage
#

all my horses burned in the fire man sad ;c

near halo
#

im in eu 5x bps

dreamy sage
#

we can't ride horses for some reason?

#

us main

sterile garnet
#

hey can anyone tell me where the rustoria us server is based? just trying to run wtfast to lower my ping

echo venture
#

we host across 3 providers/locations

sudden ermine
#

can we get someone banned in the 5x solo duo trio

#

they arent poppping up on thje report player list

soft fern
#

Hey i was just banned for exceding team limit and my clan leader was logging in to kick the other kid

#

can I havbe some help?

near halo
soft fern
#

I just submitted it is this going to take 1-3 business days @near halo ?

soft fern
#

we literally only had two people on and my clan leader was logging in

#

now we cant play this wipe?>

dense hawk
#

how can my friend get banned two times in two wipes for hacking??????

#

he appeals gets unbanned then gets banned again for the same reason

soft fern
#

@near halo

near halo
solid crystal
#

hi i have been banned for the second time in a wipe and do not know why i have tried to appeal but it says im not banned and wait 5-10 minutes which i have and it still says im not banned

past pawn
solid crystal
#

i just tried again and it still says the same thing, to wait 5-10 minutes

stiff stratus
#

HOW DO I CLAIM MY KITS

past pawn
marble mantleBOT
#

Hey, @stiff stratus

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

forest urchin
stiff stratus
#

GOD

#

AHUUUUU

forest urchin
#

madex are you trained for modded?

past pawn
#

My bad i did not mean to send that

forest urchin
#

huh no i was asking lol im not

past pawn
forest urchin
#

i know the kit pvp has problems and people cant claim it so they have to do pvp+

#

might be the same thing for god

near halo
solid crystal
#

hello i still cant put in a ban appeal and i have waited multiple 5-10 minutes waits

near halo
stiff stratus
#

i am using the right steam

#

doesnt seem to show

past pawn
#

Otherwise

past pawn
marble mantleBOT
#

Hey, @stiff stratus

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

stiff stratus
#

hmm now it says server disconnect

#

5x server

gentle orchid
#

think the 5x trio just went down

#

I got booted from it and at the same time lost connection on my devices lmao, devices are back

thin sierra
#

what happened to the eu 3x no bps

gentle orchid
#

same for us, ddos?

thin sierra
#

ok

forest urchin
#

trying reconnecting and let me know if you still cant join

gentle orchid
#

spamming

past pawn
forest urchin
#

alright same for you @thin sierra ?

coarse egret
#

5x trios US down

sudden ermine
#

^

stiff stratus
#

RIP

forest urchin
#

yeah rip just saw that

#

a building burnt down that hosted the servers so alot of them got destroyed, sorry for any inconvience and try to bear with us

stiff stratus
#

OOF

#

is this for real

sudden ermine
#

yeah what is it fr?

stiff stratus
#

the server building burnt down?

gentle orchid
#

that happened way way earlier though

gentle orchid
#

why would they just now bring this one down unless the stacks are moving all together as part of the recovery plan

forest urchin
#

yes look in #announcements even though it happened earlier there most likely still having several problems

stiff stratus
#

gawd dayum

#

the odds

#

buy a kit and the building burns

#

i must be a bad luck charm

gentle orchid
#

hold up

past pawn
#

Should be up now

gentle orchid
#

pretty sure that was a ddos

#

other wise I woudln't have been booted from 10 other devices on my network

dreamy pelican
#

mane why tf people gotta ddos

sudden ermine
#

5x trio isnt up

dreamy pelican
#

if you ddos you a fuckin hoe

gentle orchid
#

idk but the punishment needs to fit the crime, that probably got me killed - so, death

near halo
dreamy pelican
#

someone fix the 5x

stiff stratus
#

not up yet

dreamy pelican
#

how soon you think itll be

sudden ermine
#

rust vibe= killed

near halo
gentle orchid
#

it should be back any moment lol. probably should stop spamming support, myself included.

stiff stratus
#

give it a moment ladies

sudden ermine
#

im ijn

#

in

dreamy pelican
#

last word

#

feet

thin sierra
#

how long for the 3x to be up?

gentle orchid
#

up

sudden ermine
#

im still confused af how santa was flying around

#

on the 5x trio

forest urchin
#

this is coming from ryan "Awaiting a server delivery to restore our backups on, keep an eye on announcements for further information as it comes."

thin sierra
#

kk

dreamy pelican
#

mane i was fixin to finish my poo converter to

stiff stratus
#

still cant claim my kit

#

am i doing smth wrong?

#

i type /kit

#

my name is gold now though

near halo
stiff stratus
#

ok ill try thank you for the help

near halo
rocky lance
#

Hey can i switch my Pvp+ kit to the trio server

near halo
rocky lance
#

ok ty

mossy arrow
#

@near halo hello useless admin

mossy arrow
#

shutup do your job !

near halo
unique prism
#

It's not a group of three, but why were you benched for more than three groups?
?

#

help admin

forest urchin
unique prism
#

my nickname is korironman

#

trio 5x

#

It's not a group of three, but why were you benched for more than three groups?
?

upper valve
#

me2

unique prism
#

me 2

upper valve
#

we have vid

#

admin

#

help

unique prism
#

korIronman

tough bane
forest urchin
#

already dealt with nuclear

unique prism
#

I've been beaten so unjustly. Can't you let Ben go right now?

#

unben

forest urchin
# unique prism I've been beaten so unjustly. Can't you let Ben go right now?

I was just in a call with you, and you did show my the video for proof. but in the video you litterally showed your neigbore typing in your door codes and when he walks in the base there is a sleeper and 2 people online, 1. you, and 2. silver and a sleeper therefor you technically broke the team limit and even acknowledge it and got mad at your friend for showing me proof of the ban being justified, if you feel like you should be unbanned you can make an appeal on the website

upper valve
#

we me and hwvs and i89yy and sleeper

#

he was not with us

forest urchin
#

yes he was lol you guys even had him on your team

upper valve
#

he is not my friend

forest urchin
#

then he typed in your codes and went into your base

#

that means hes technically the 4th person

mossy arrow
#

hey snowy ?

#

what is this

unique prism
#

We have two people on our team, and it's the fault of the people who broke through the off-duty, so I'm appealing. Could you tell me how to appeal?

mossy arrow
violet dagger
#

@mossy arrow Stop being toxic and disrespecting our staff when all they were trying to do was help you

#

You can take today off and take a break

unique prism
wild ibex
#

My team was banned for allegedly playing with a cheater, none of my friends who had cheats on the team. if the Wax has proof, I am ready to consider them. We have already been banned 2 times for no reason.

unique prism
#

i want play trio surver right now

mossy arrow
#

@violet dagger come support room

#

do unban me

violet dagger
#

Sorry

#

iam just doing my job

past pawn
mossy arrow
#

do your job well then

forest urchin
unique prism
upper valve
#

its not him

violet dagger
#

You can either stop being toxic to people who just try to help you or you can find a new server

mossy arrow
#

@violet dagger I told you yesterday that the man was cheating and you couldn't ban the guy banned facepunch for you? Are you doing your job properly now?

forest urchin
violet dagger
#

If you have read our messages we already told you he was banned 20 minutes ago

near halo
#

@past pawn MOVE ME AND @upper valve

mossy arrow
#

@violet dagger Those people were not helping me, I was just telling the truth, they were just saying create a ticket.

violet dagger
#

Yes, and you never made a ticket

mossy arrow
#

ı made ticket

#

!

spark steppe
#

come to waiting room lan

unique prism
mossy arrow
#

look logcommand

violet dagger
#

You made a F7 report because you never read 1 single message a chat mod typed to you

opal crane
#

Furkan #support message burada admin zaten söylemiş hile kullanan kişi 20 dakika önce ban yemiş

verbal jackal
#

?appeal @upper valve

marble mantleBOT
#

Hey, @upper valve

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

mossy arrow
#

yav black

#

söyle şuna açsın banımı sikicem anasını

opal crane
#

sunucudan ban yedikten sonra facepunch banı yemiş

violet dagger
#

@mossy arrow Every chatmod that tried to help you told you to make a /ticket in-game and not a F7 report instead you were just being toxic towards them

mossy arrow
#

ticket ta oluşturdum f7 den de reportladım adam gelmiş toxic diyor

#

yarrağım işini düzgün yapsın o zaman

opal crane
#

evet burada küfür vs ettiğin için

#

hala da devam ediyorsun

mossy arrow
#

ederim

#

napıyım

opal crane
#

ticket açtıktan sonra beklemen yeter burada toxiclemene gerek yok

mossy arrow
#

tapıyım mı adama

opal crane
#

bir sürü sunucu var adminler yetişmeye çalışıyor ticketlara

mossy arrow
#

e oyun zevki gittikten sonra adam iyileştirmek için bir bok yapmıyor

#

sadece ticket aç ticket aç diyip duruyor

opal crane
#

evet en hızlı işlem sadece ticket açıldıktan sonra yapılıyor

mossy arrow
#

o kadar VİP satıcağına gitsin modertöer alsın

opal crane
#

emin ol tüm adminler kontrol ediyort

mossy arrow
#

söyle o ibneye

#

açsın banımı

opal crane
marble mantleBOT
#

Hey, @mossy arrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

mossy arrow
#

şurda iki oyun zevkimiz var 2 saat oynayıp spora gidicem

opal crane
#

buradan başvuru yapman gerek

mossy arrow
#

ne yazam buraya söyle

#

onca olayı anlatmıyım şimdi

opal crane
#

başvuru yap toxiclediğin için özür dilerim vs de sinirlenmiştim de

paper comet
#

şlkrnjhswlmhaerdma<b

#

ağifdlgfv

#

ağilv

opal crane
#

kontrol edip açarlar

spark steppe
#

bu kürt özür diler mi

mossy arrow
#

ya insan gibi insan olsa

#

bak sen ne güzel yardımcı oluyorsun

#

senden özür dilerim

#

ama bu amına koydumun gavurları bir sikim yapmadan artislik yapıyorlar

#

özür mözür dilemem onlardan

opal crane
#

insanların sinirli olabileceği zamanlar oluyor aynı senin gibi o yüzden anlayışlı ol

#

sinirlendiğim için bu şekilde tavırlar yaptım de

#

başvuru yap

mossy arrow
#

ne zaman açar gavatlar

#

spora var daha

opal crane
#

kontrol ediyorlar süre veremiyorum

hearty oxide
#

hey, bought VIP for US long 5-6 days ago, and on the website it shows up as a current subscription, but in game it does not reflect that I currently own VIP. any fix?

paper comet
#

furki

#

gidek

#

spora

marble mantleBOT
#

Hey, @hearty oxide

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

wild ibex
#

@violet dagger why are we being banned for no reason?

hearty oxide
#

ty

opal crane
marble mantleBOT
#

Hey, @wild ibex

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

opal crane
#

submit an appeal

paper comet
#

teşekkür ediyo vens

#

yaptıkların için banlamışlar gene ony

opal crane
#

önemli değil daha fazla zorlamasın ama yoksa kalıcı olarak yasaklanır

spark steppe
#

black sicarioya söyle devam etsin işini yapmaya çok iyi yapıyo

paper comet
#

knk haklı oldugumuz bi durum kendileri kaşındı

#

yazdıklarının hepsi doru

#

işimi yapıyorum diyo

#

sadece tilt oldugu için adam banlıyo

opal crane
#

vens konuyu fazla uzattığı için böyle oldu, ticket açtıktan sonra beklemeniz yeterli

paper comet
#

knk

opal crane
#

sadece sizin açtığınız ticket değil bir sürü sunucu ticketlarıyla uğraşıyorlar

#

normal

paper comet
#

adam hileyle

#

evi aldı gitti

#

bizi kaç kere öldürdü

#

sen emek harcıyyosun

opal crane
#

hepimizin başına geliyor bu F7 report ve ticket dan başka yapacak bir şey yok ve beklemek tabii

paper comet
#

biz f7 attık zaten

#

çok zor değildi adamın hile oldugunu anlamak

#

adamın steam hesabı bile oluşturulmamıştı

#

beklemek diyosun

opal crane
#

dediğim gibi sadece bir tane ticket değil yüzlerce ticket geliyor

#

ve hepsini kontrol etmek zaman alabiliyor

paper comet
#

doğrudur knk

#

facepunch banladı zaten

#

sağolsun

opal crane
#

siz sadece görmemişsiniz mesajı

paper comet
#

yok knk

#

biz

#

oyunu

#

kapattık

#

sonra akşam girdik

#

o zaman banladılar

#

neyse

#

knkm eyv tekrardan

opal crane
#

rica ederim görüşürüz

paper comet
#

görüşürüz

unique prism
forest urchin
#

?appeal @unique prism

marble mantleBOT
#

Hey, @unique prism

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

unique prism
#

ok..

#

Thank you for the information.

hazy nest
#

Hello, can i get unlink on rustoria.link im waiting more than 2weeks still unlinked, i want to unlink discord and twitter.

forest urchin
#

can you send me your steam id

hazy nest
#

okay

near halo
#

when you try to /trade someone in a highly radiated area it still says "you cannot teleport from highly radiated areas!" maybe make it say you cannot trade because now it doesn't make sense

surreal surge
#

where admin

opal crane
surreal surge
#

why am i here EU Long the server was Hacking

#

but i can get into us main

#

the server

#

so

#

why?

#

i am not cheat

opal crane
#

i don't understand you very well but you get ban for Hacking on Eu Long server?

surreal surge
#

yes

#

i can play us main

opal crane
marble mantleBOT
#

Hey, @surreal surge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

opal crane
#

try to submit an appeal

surreal surge
opal crane
surreal surge
#

ok

opal crane
#

if website says you isnt banned wait 5-10min try again. if is still says isnt banned i'll send an appeal for you

surreal surge
#

ok

#

im try going the server

opal crane
#

website still says you isnt banned?

surreal surge
#

yeh

opal crane
#

okey send me your steam link

surreal surge
opal crane
#

i send an appeal for you

surreal surge
#

ok

opal crane
#

you need to wait a while, admins need to check it

surreal surge
#

ok

opal crane
#

can you send me an SS when you try to go Long EU @surreal surge

tough bane
marble mantleBOT
#

Hey, @cinder mirage

If you are received the Disconenction message World File Mismatch error
then follow this step:

Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

opal crane
#

try this

dark remnant
#

hi can you check ticket 1721 eu main server

sturdy delta
#

How do you redeem a donation kit

zealous kettle
forest urchin
#

if its the pvp kit it would be /kit pvp+

sturdy delta
#

Okay so its the god lol one for 54 it says its split in two kits

near halo
#

when you do /kit god it gives you half of the posted materials and comps, so redeeming it twice gives you the full kit

sturdy delta
#

Okay I'm typing /kit pvp+ and I'm not getting it is there a cooldown to redeem it i got it about 20 min ago

near halo
sturdy delta
#

Gotcha thanks

dark remnant
#

can i talk in discord with admin who replying ticket 1721 eu main

#

in text chat

sturdy delta
#

Okay somethings wrong I made a little starter base before redeeming the god part and I can't get it to redeem

#

I type in /kit god and I get nothing

near halo
#

Type /auth ingame

sturdy delta
#

It says nothing

#

I don't get whats going wrong

near halo
near halo
marble mantleBOT
near halo
#

try this and see if you have rustoria muted

sturdy delta
#

I type in mutelist it says no entries

near halo
sturdy delta
#

No

#

I can't use any of it

near halo
# sturdy delta No

hm, make sure you bought it on the right steam account and message @balmy cypress with your steamid

sturdy delta
#

I double checked its the right steam

#

I just started the game like two weeks ago and never use the f1 thing is there something your supposed to do to get it all to work

#

Like any command I put in doesn't worj

near halo
#

?steamid

marble mantleBOT
sturdy delta
#

Okay where do I put the id

near halo
sturdy delta
#

Who

near halo
#

Luke

sturdy delta
#

Dude this sucks waste of money I've been trying to figure this out for almost 2 hours I don't see a luke in here

torn sky
#

@balmy cypress

#

You’re not getting any response on any command? Not even for /kit ?

#

@sturdy delta

sturdy delta
#

No

#

Nothing

#

I can't even teleport anywhere like everyone does

torn sky
#

Can you send me a screenshot of the server you’re in rn?

sturdy delta
#

Its the 5x us solo duo trio

torn sky
#

Commands for others worked. Could you just press esc and send me a screenshot?

#

@sturdy delta

sturdy delta
#

It says I don't have permission to attach files

torn sky
#

Here

#

!rewards @sturdy delta

marble mantleBOT
#

Hey, @sturdy delta

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

torn sky
#

You can either verify or send me the screenshot via dms

torn sky
# near halo 16 chatmods online and zero chatmods in the server

Pls keep in mind that we host around 20 servers in different timezones. If you see someone breaking a rule pls create an ingame /ticket.
Also every staff member does his „job“ on here voluntarily and has a real life and a sleep schedule. Since you are a former staff member you should be aware how we handle those situations.
Thanks for letting us know and having an eye on chat ThumbsUporia

near halo
torn sky
#

@sturdy delta enjoy your stay on our servers and thanks for donating !!! heartoria heartoria
Feel free to dm me at any time if you have another issue !

#

That’s nothing bad is it? I appreciate that you take care of the chat. By doing an ingame /ticket admins will be able to have a look on things like your screenshot what they wouldn’t have been aware of.

#

I have replied to your message since no one else replied to it

near halo
#

Thanks Zune 🤣

stiff gull
#

need help with my ban appeal has been almost a week since i sent it in and no word back

torn sky
stiff gull
#

yes

torn sky
#

Didn’t you receive a message by a bot in your dms?

stiff gull
#

yes it sent me the original msg but never told me if i could be unbanned or not

torn sky
#

Ok do me a favor and check the Website below and see if you get an answer there

#

!banappeal @stiff gull

marble mantleBOT
#

Hey, @stiff gull

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

jagged flume
#

How can i unmute my self in the chat

#

?

zealous kettle
#

You'll remain muted.

jagged flume
#

:o

near halo
#

Can someone look into my appeal if I’m not gonna get help I’m just going to charge back

#

<@&274971100184576010>

stiff stratus
#

How long does restart server take

mellow tundra
#

~3-4 minutes

stiff stratus
#

ok tks

zealous olive
#

i need h elp on rustoria eu medium

opal crane
zealous olive
#

Theres a guy with a horse in outpost he got me pinned down in a corner i cant move

#

I cant send a screenshot

#

but ive been stuck for a while

opal crane
#

admins don't interfere with gameplay

zealous olive
#

Bruh

#

what am i supposed to do

#

@mellow tundra do you mind helping me out here

opal crane
#

F1 kill and take your loot back

zealous olive
#

i dont have a bag

#

Legit

still galleon
#

how to report player?

sweet matrix
#

/ticket in game

marble mantleBOT
#

Hey, @sweet matrix

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

still galleon
#

/TICKET in game

#

/ticket in game

marble mantleBOT
#

Hey, @still galleon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

mighty dove
#

if a cheater gets banned right after he took my stuff do I get my stuff back ?

mighty dove
#

fair enough

near halo
#

admin pls i reported PYZDA clan on eu 10x check them out fast

#

i know im not supposed to say that here but it needs to be done fast

opal crane
#

if you have not opened a ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

thorny vault
#

how long does it take for a ban appeal to get looked at?

sweet matrix
#

Up to 3 days.

thorny vault
#

thanks

umbral oxide
#

!ticket

marble mantleBOT
#

Hey, @umbral oxide

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

umbral oxide
#

/ticket

marble mantleBOT
#

Hey, @umbral oxide

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

manic tulip
#

Question: Is building swastikas allowed on EU Long?

misty scroll
#

It is not allowed to make anything racist

manic tulip
#

Good to hear! Then i'd like to report some racist cunts, they've built some swastikas z25

zealous kettle
errant portal
#

@violet dagger when you are able to can you check your pm thanks

manic tulip
#

Ahha, forgot about the ticket system! Apologies

shut dove
#

My VIP is not taking when logging into the server but profile shows active, who can i PM this screenshot to to show my valid sub?

marble mantleBOT
#

Hey, @shut dove

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

dry grove
#

?steamid

marble mantleBOT
honest hollow
#

I requested an appeal for my temporary ban for falsely accusing me going over groups size on the solo/duo/trio. I was denied the appeal. I think this is dumb because I did not do anything that involved and form of teaming in fact i was a duo at the time. Is there any way this can be reversed as i play Your guys server every day and was looking forward to the wipe.

cyan oyster
#

@solar fog

zealous kettle
honest hollow
#

Yeah ik but I just think its a bit dumb because I did nothing having to do with going over group size I was afk

late holly
#

im banned from base invaders discord

#

for what

torn sky
zealous kettle
hard fjord
#

<@&274971100184576010> please make rustoria 10x no bps bigger map size

zealous kettle
late holly
#

i dont have link to join

uneven bridge
#

how do i attach videos for rulebreaker stuff

zealous kettle
uneven bridge
#

word ty :))

#

uhh where should I upload it

opal crane
uneven bridge
#

yeah but where do i send the link lol

opal crane
marble mantleBOT
#

Hey, @uneven bridge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

lusty osprey
#

Chat mods on 3x EU???

bleak burrow
#

/ticket

marble mantleBOT
#

Hey, @bleak burrow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

violet dagger
hollow ridge
#

/ticket

marble mantleBOT
#

Hey, @hollow ridge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

hollow ridge
#

/make ticket

opal crane
hollow ridge
#

I cant

opal crane
# hollow ridge I cant

Describe your issue / word your question with as many details as possible so we can help

opal crane
marble mantleBOT
#

Hey, @hollow ridge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

Are external crosshairs allowed?

#

found someone streaming with one

#

?