support

[hollow compass]

On modded?

[wispy dirge]

I type /clan join and the name, nothing happens.

Can't join teams either.

[hollow compass]

Have you tried to relog?

[wispy dirge]

Yeah, 3x US

Already did, and verified my game.

[hollow compass]

Ok I will let our team know in a second

[wispy dirge]

❤️ you Thomas

You da best.

[mellow tundra]

Looking into it

[wide moat]

@hollow compass as if you drop your stuff on the first set of stairs in the train station you cant pick it up but you can glitch and get it back

[craggy viper]

❤️ love u thomas for the help

[mellow tundra]

We cannot assist you unfortunately

[wide moat]

no thats how you do it

[craggy viper]

any luck on the unban thomas?

[wide moat]

how you grab i

it

@mellow tundra i was telling you so you can help others

[mellow tundra]

make a ban appeal please

[craggy viper]

It says im not banned on the website aden

but ingame it says otherwise

[mellow tundra]

it can take a few minutes

[craggy viper]

its been 10

[mellow tundra]

yeah it can take several.

[wispy dirge]

Databases can take a little bit to update.

[craggy viper]

THis is ridicilous man i havent done anything and now im gonna have to wait 30 god damm minutes for a ban to appealed

[wispy dirge]

Breathe my man, it'll all get sorted out.
Go do some aim train 🙂

[craggy viper]

A FULL DAY!?!?

[hollow compass]

take the conversation to #general please

[craggy viper]

THis is ridicolous what happend to thomas he was actually talking to me

Thomas i need youor help

[hollow compass]

Kermi, you just have to wait for the website to update with the ban. Im sorry for any issues/delays

[fervent basalt]

Hello aden, why on rustoria servers I have ping140 and on other servers 50 60, I live in Ukraine and I have good internet @mellow tundra

[craggy viper]

MAN THIS IS STUPID

[hollow compass]

to update on the website flames?

[craggy viper]

FLames im sorry for you dude im switching servers cuz this is ridicolous

[hollow compass]

The admins can take up to 3 days to review an appeal once it was made.

[mellow tundra]

Appeals are viewed between 1-3 business days as stated on our website.

[craggy viper]

Literally told people the best server wiped today and now i cant even play because of a broken admin anti cheat

[mellow tundra]

This allows time for the admin who banned you to check over your ban whilst doing a plethora of other things.

[wispy dirge]

I don't think many here grasp just how busy the few admins or Rustoira are...

[near halo]

Kermi I think thats what happened to me, Ive never played a Rustoria server but when I try to go into one it says im banned

[craggy viper]

So dumb oni sorry for you

I get there busy but id rather be getting killed by a hacker than having to go through all of this

[potent hollow]

Hey why me ?

[hollow compass]

Hey, whats going on?

[thin horizon]

so if I was playing with premium earlier today, and I reconnected with it gone, does that mean it was taken away?

[wispy dirge]

Has it been 30 days?

[thin horizon]

it was just purchased march 4th

[iron glen]

where to report cheaters?

[forest urchin]

/ticket

[marble mantle]

Hey, @iron glen

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[amber meadow]

Any1 I can talk to about my ban?

[untold compass]

• any good admin online? same story

[forest urchin]

?appeal

[marble mantle]

Hey, @amber meadow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[untold compass]

appeal its good but its global wipe we play 24/7 we need fast answer coz man why banning have 15k h on another two account and have inventory like 1500$ +

he cant play on main account coz he have little brother

[candid shell]

I need a mod

[forest urchin]

appeals can take 1-3 business days, gotta be patient sorry for any inconvenience

[hollow compass]

Whats going on?

[candid shell]

Why is cargo never going out on 5x us trio

It says it is but it doesn’t

[hollow compass]

Um, I think Aden was looking into this before, let me follow up with him

[untold compass]

u know ur server in last 3 mount have low population? u know what? so many try big clan leave

[thin horizon]

is look the only mod that has access to verify vip purchases?

[candid shell]

Thanks

[thin horizon]

luke*

[hollow compass]

I let the admin team know, if there is an update I will tag you

[hollow compass]

Yes, you will need to wait for him to be awake

[near halo]

kids in nobps 10x US spamming chat

<@&274980199668645888>

[winter quartz]

Hello

i bought vip

earlier from the server

and it just kicked me from the server

now I have a que

Can i get help please

[thin horizon]

@hollow compass assuming hes from the uk?

[past pawn]

/vipissues

[marble mantle]

Hey, @winter quartz

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[wispy dirge]

If there is an admin that can look into my case on the 3x server, I kinda didn't want to buy VIP if I can't join a clan :/

[runic bronze]

how do i report racists on the server?

[hollow compass]

Im not exactly sure on his time zone but hes asleep

[hollow compass]

/ticket

[marble mantle]

Hey, @runic bronze

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[runic bronze]

cheers

/ticket

[marble mantle]

Hey, @runic bronze

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[past pawn]

Do you mean /ticket?

[wispy dirge]

Already have a ticket.

[past pawn]

An admin will look into it when available.

[winter quartz]

@past pawn im so stupid i was on the wrong server

thanks for the help tho

[wispy dirge]

Is is possible that the corruption yesterday made it so that I can't join a clan?
<@&274971100184576010> ?

[chrome ingot]

gypsyking and his teamate are cheating 5x zeus

[hollow compass]

Hey, have you created a ticket?

[chrome ingot]

dont know where to do it

[hollow compass]

/ticket

[marble mantle]

Hey, @chrome ingot

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[chrome ingot]

/ticket

[marble mantle]

Hey, @chrome ingot

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[opal rampart]

/ticket add cross teaming with pog clan, has pog in the name on the 3x no bps

[marble mantle]

Hey, @opal rampart

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[chrome ingot]

GETTING RIADED BY CHEATERS

PLEASE

PLEASE

LOGIN

THANKS GUYS THERE GOES COFFIN OF AKS TO CHEATERS

[hollow compass]

You need to run that command in game

[hollow compass]

Use the /ticket command in game

[chrome ingot]

i did

[hollow compass]

@fluid gulch

[chrome ingot]

they took my base

thanks

[hollow compass]

/banappeal

[marble mantle]

Hey, @hollow compass

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[chrome ingot]

insane support

[river valley]

/ticket

[marble mantle]

Hey, @river valley

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[sweet matrix]

https://bans.rustoria.co

[vagrant iron]

/ticket

[marble mantle]

Hey, @vagrant iron

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

how long will it take for my ban to be appealed

[sweet matrix]

Up to 3 days.

[near halo]

D:

[wanton aurora]

YOO

I got my own role?

LESSS GOOO

I GOT A ROLE

uh

I can help u

[near halo]

how do i do a ban appeal

[wanton aurora]

uh

so

Don't get banned

and there u go

don't even need the appeal

[sweet matrix]

https://bans.rustoria.co

[near halo]

nah i got banned on the dumbest shit

[wanton aurora]

Yo zinxy stop impersonating a moderator

[sweet matrix]

Flames if your appeal got denied then there isnt much I can do for you.

[wanton aurora]

Stfu zinxy

stop pretending

ok flames

pm me

[near halo]

ya mine got an error

sign in issue

[sweet matrix]

It tells you your ban reason when you try to join a server

[wanton aurora]

cheating

zinxy

!warn zinxy

[sweet matrix]

Like a steam sign in issue Huf?

[wanton aurora]

!ban zinxy

[near halo]

ye

wait nvm

not anymore

[sweet matrix]

Alright

[wanton aurora]

Zinxy

ur getting banned kid

[sweet matrix]

Pako please stop.

[wanton aurora]

because

[craggy viper]

It says im still banned too

[wanton aurora]

so

[craggy viper]

Its been hours and i still cant file a ban report

[wanton aurora]

that must suck

[marble mantle]

Hey, @tired goblet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[sweet matrix]

Does the website not work for you when you try to make a appeal?

[craggy viper]

It says im not banned but i cant join servers

[sweet matrix]

Did you just get banned?

[craggy viper]

3 hours ago

and the worst part is i didnt do anything

[sweet matrix]

Ok send me your steam 64id and ban reason please.

[haughty harbor]

/ticket @lament forge

[marble mantle]

Hey, @lament forge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

a clan just kicked 2 members

if they invited me

would they get banned

is that cycling?

[sweet matrix]

Its not cycling unless they kick you and add the other guys back to the clan.

[haughty harbor]

yep

as long as the people they kicked dont join back into the clan after your good

[wispy dirge]

Could that affect me being able to join them, or any clan for that matter?

[near halo]

akay thank you

[wispy dirge]

I legit can't any clan...

And I just got VIP for it...

[near halo]

@haughty harbor first day of wipe i was with them but i left

does this prevent me from joining back

[sweet matrix]

If you get kicked from a group at team limit and they add another guy then kick him to invite you again that is bannable

You can join other clans with no problems

[near halo]

so im good to join back?

[haughty harbor]

wait

so your saying you left the clan and they invite some other people right?

[near halo]

something like that ye

[haughty harbor]

then that is cycling

[near halo]

only if i join back right

[haughty harbor]

wait

question what server ?

and how deep was this clan

[near halo]

what does that mean

[haughty harbor]

what server was this on?

[near halo]

3x

[haughty harbor]

how deep were you guys?

[near halo]

what does that mean

[haughty harbor]

how many were you

how many were in your clan

[near halo]

idk

rn 4

need a mod

[sweet matrix]

How can I help?

[haughty harbor]

when you left the clan how many were in the clan?

[sweet matrix]

How many people total from the people kicked who want to join back and the people in the clan atm

[near halo]

i dont remember

how do i go about reporting someone for cheating?

/ticket in game

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

i believe 4 including me

[haughty harbor]

ok then your fine

[near halo]

not sure tho

[sweet matrix]

Please type /ticket in game and if you want to link a clip into it with proof it will go a long way.

[haughty harbor]

as long as you werent 8 people aka group limit your good

[near halo]

6 is group limit

[haughty harbor]

oh woops

im dumb

[near halo]

lmao

[haughty harbor]

dont play 3x so not my thing

my fault

[near halo]

6 at what point

im still confused

[haughty harbor]

so the rule is right if your 6 right and you leave the clan so someone else can join the clan and play with you guys then he leaves so you can play with them that is cycling

[near halo]

but it wasnt planned like that

[haughty harbor]

so you were 6 people ?

[near halo]

i dont know

when i left no

nvm forget abt it ill just play solo

thanks for helping

[haughty harbor]

its fine but you should read the rules because if you are caught cycling you will be punished

[near halo]

havent cycled cuz i didnt join back

[haughty harbor]

yep

[near halo]

ty

question: if they dont invite anyone in between me leaving and me wanting to come back its not cycling correct?

any chatmods in nobps 10x us?

racism everywhere

ive been online for hours now

no one got muted

[torn bear]

who is the 5x mod

[sweet matrix]

Whats up?

[near halo]

Is there anyway I can transfer my VIP to another rustoria server

[torn bear]

i just got banned for posting my own phone number as a joke @sweet matrix

no warning or anything

i got muted for a day and then kickbanned

[sweet matrix]

If you want to see if that is a possibility please message @balmy cypress with your steam id

[torn bear]

obviously i would've learned my lesson if it was just a mute but it seems a bit much to ban someone for a first offense

[near halo]

your voicemail is gay

[torn bear]

i didnt even know i had a voicemail

LMAO

but yeah i'm just tryna get the ban off so i can play, didn't even know it was against rules especially since it's my own

[sweet matrix]

If you want to appeal the ban then please go to https://bans.rustoria.co

[near halo]

@sweet matrix

[torn bear]

alright how long does that take to appeal

[sweet matrix]

Correct.

[sweet matrix]

Up to 3 days.

[torn bear]

bruh lmao

were u the mod? or is it someone else b/c 3 days seems like a lot of time to wait when it was just a meme in chat

[tropic cypress]

/ticket

[marble mantle]

Hey, @tropic cypress

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[sweet matrix]

It wasnt me but thats besides the point. There is no way we can verify it is yours or not.

[spice relic]

Hey my vip has 20days left but seems it doesn't take effect in game.

[sweet matrix]

Please message @balmy cypress with your steam 64 id.

[torn bear]

@sweet matrix you're not wrong but this is kinda just annoying since there's not even a rule remotely close to not post phone numbers

like the only thing is to "avoid spam, racism, homophobia and other languages" and maybe you could consider it spam? but doesnt seem worth a ban

[sweet matrix]

Isnt that something that is assumed by everyone of what not to do?

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[torn bear]

Posting my own phone number? Honestly just seems like a harmless joke to me

And even if it puts me in harms way in terms of doxxing, it's literally just me lmao like i'm taking responsibility for it

[sweet matrix]

Like I said before we can not confirm if it is yours or not.

[brisk bluff]

arguing isnt gonna help you here just be patient.

[torn bear]

Ik Ik I'm just saying man, wanted 2 play rust and got banned for messing around

[dark radish]

not very harmless if someone can reverse search you number and get your adress

[torn bear]

It's only harmful to me though

[sweet matrix]

You got your answer no need to go further because it wont change. Make a appeal and wait for a reply.

[torn bear]

Yea you right you right

[wispy dirge]

Im assuming refunds are a no go for VIP on a server that I can't join a group on, due to a server glitch... right?

[haughty harbor]

is there a reason you are unable to join a group?

[wispy dirge]

No idea. I get no error or message.
I can't even join a team.
Its a little frustrating.

[desert onyx]

@sweet matrix i had to make 2 tickets for the info

244 and 243 ticket are together

[sweet matrix]

Thats just fine

[dark radish]

yo plz fix lag on trio

Homies teleporting and shit

[hollow trout]

Justt got banned for exceeding group limit?

I was justt hopping off the server and was giving my base away

[half wadi]

is donator suppose to be free

[near halo]

Can someone help me

I got ban for playing with hacker, but I've never been on the server or remember playing with anyone hacking.

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

<@&274971100184576010> <@&393554009799000064>

[near halo]

i have more than 8 people on my team. why cant i see the others. i am trying to kick someone and i cant

do people respond to ur ban appeal if ur unbanned

[warped kraken]

if your verified a bot tells you

[forest urchin]

its a ui problem there still on your team but wont be able to see there name and kick them without kicking others

[near halo]

Please visit https://bans.rustoria.co/ rergarding your ban

[bold phoenix]

<@&274971100184576010>

[near halo]

What do you need help with?

[wispy dirge]

Can I get an <@&274971100184576010> to check out ticket 146 on the US 3x?

[forest urchin]

just have to wait until someone replies to it and check it out sorry

[near halo]

just got banned for playing with a hacker

how do i appeal

[forest urchin]

/appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[stark path]

<@&274971100184576010> Im on the EU main server and im being trapped with no way out in outpost by a dude on a horse

[forest urchin]

admins dont interfere with gameplay sorry

quit @ admins unless you have a real problem

[stark path]

i would think that that would go against the intentional bug use

[forest urchin]

not a bug use just blocking the entrance

[stark path]

hes not blocking an entrance hes blocking me to where i cannot move

[round junco]

So when will we fix the server lag?

[stark path]

hes glitched a horse inside of me between a recycler and a wall making it where i cannot move even by jumping

[forest urchin]

okay sorry

[forest urchin]

not sure, what server?

[round junco]

Everyone rustoria server ever

Only server it does it on and its been like this for months

[near halo]

can mods see trade logs

cuz i need help

[near halo]

Servers have been doing pretty great actually. Make sure its not client side lag.

[frigid minnow]

Any admin help me?

[near halo]

What do you need help with

[near halo]

Unfortunately we cannot

[frigid minnow]

How ı know any player consolo combatlog id 8 characterful

how can ı find that guy

59777305" same

[stark path]

Unfortunately i'm still stuck unable to play the game because of a bug being exploited by a user by the name of "THE GROW"

[warped kraken]

if you hit F7 you can get their name and steamID

[ancient oracle]

hello, I recently tried to appeal a ban which was declined, may I please have further information of why it is declined? thank you.

[warped kraken]

theres nothing we can do to help you as admins dont interfere with gamelay

[warped kraken]

what did you get banned for

[ancient oracle]

It said banned for "Scripting" when I loaded in.

But I literally dont even script

never had a script

unless piano scripts count lol

[near kindle]

got vpn banned for 3 days not unlocked anyone working ?

[ancient oracle]

do u get banned for midi player?

[near kindle]

https://steamcommunity.com/profiles/76561198299429499/

this account

[warped kraken]

if you where banned for scripting an admin was quite sure you where hacking

[near kindle]

this is our bp account for new wipe

[ancient oracle]

I didnt even own a gun

I haven't even been on the server

check my play time... I didnt even have a chance to get a gun

[near kindle]

got vpn banned

[warped kraken]

?banappeal

[marble mantle]

Hey, @near kindle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near kindle]

already submittdd

[warped kraken]

then wait for an admin to respond

[ancient oracle]

I've recently just got unbanned from this server. Why would I come back and script, I didn't even have a automatic gun when I played. I had a revolver...

Luke was the one that unbanned me the first time

I legit have no idea why i got banned for scripting

[warped kraken]

ask luke who banned you again as the only person that can tell you why is the admin that banned you

[ancient oracle]

Is he available

[warped kraken]

just dm him and he will answer as soon as he is

[ancient oracle]

Alright, thanks for the help

[scarlet meadow]

this guy on the 5x trio server

[marsh geyser]

kind of a dick move to do nothing to the guy who literally cannot play because someone has pinned him with a horse

hurr durr gameplay

[forest urchin]

kill yourself and loot your body complaining over and over to staff is not going to help us bend the rules for you, sorry

[marsh geyser]

it's not me lol

[forest urchin]

oh alright lol

[strong meadow]

@wispy dirge you still need help man?

[wispy dirge]

I do

I can't join any clan or team on the 3x server.

[nova cloud]

Just wondering why, my account doesn't show on the trio leaderboards at all. I was top until forced wipe and now it doesn't even show my name when I search. Is there a way to fix that? Idk if you need my steam or if you can see it since it's linked to the discord.

[vital jackal]

Whats the map for us long?

[forest urchin]

#oldserverinfo

[forest urchin]

i think it wipes monthly

[vital jackal]

I mean't a picture of the map @forest urchin

[nova cloud]

Right, but I've played daily since Thursday and I don't show at all on the trio leaderboards. https://steamcommunity.com/profiles/76561198300192002/ if it helps any

[forest urchin]

sorry meant #wipe-feed

[vital jackal]

gotcha

[forest urchin]

it wipes monthly im pretty sure

[vital jackal]

Can't seem to find it

[warped kraken]

it will show up soon i believe, ill alert the admins though

[vital jackal]

thanks

[nova cloud]

Do I need to make a ticket about the leaderboards thing?

[warped kraken]

i told the admins

[nova cloud]

Oh okay. Thought you were talking to jakuval. Thanks man

[warped kraken]

yea no problem

[strong meadow]

Try creating the clan yourself and inviting your teammates

[wispy dirge]

I'll see if we can give that a go and go from there, thanks for taking some time to look into the issue.

[strong meadow]

for sure, let me know if that helps!

[warped rivet]

Why dose it take 2 weeks for a ban appeal? i would just like to know.

[strong meadow]

Message @violet dagger

[dark root]

how do i talk to an admin about a group of hackers

[wispy dirge]

Have proof and type /ticket in game

[dark root]

how long does it take for an admin to look at tickets?

[dark root]

can i plz get some admin assistance

[forest urchin]

whats up

[dark root]

i need help with making a ticket to report a group of hackers\

[forest urchin]

/ticket in game

[marble mantle]

Hey, @dark root

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[dark root]

it wont let me put in his name when making the repots

report*

[forest urchin]

you have to just type his name

[dark root]

i did

says it wasnt valid

[wispy dirge]

How can you cancel a clan invite once sent?

[carmine marlin]

HI can i get store support please

[torn sky]

There should be a list of commands popping up when you type /clan or /clan help

[torn sky]

Regarding?

[carmine marlin]

I purchsed a kit for the wrong server

and was donering if can get a refund or transfer

[dark root]

yo we need an admin asap on main

can we plz get some help

[torn sky]

Message @balmy cypress regarding this and mention your steamID/steamprofile

[torn sky]

Sup?

[dark root]

group of hackers will not stop. ive tried making a ticket

[torn sky]

Tried?

[dark root]

ive gotten tripple head shotted 3 times in a row from 180 meters with an mp5

i have made a ticket yes

[rancid furnace]

cheaters overpacking by being two different clans all raiding the same the people 12 deep. BINTI and I10 groups

[marble mantle]

Hey, @rancid furnace

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[rancid furnace]

/ticket

[marble mantle]

Hey, @rancid furnace

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[torn sky]

Be patient then pls

[dark root]

how am i supposed to be patient when we cant kill the kids

or leave our base

or go on our roof

[torn sky]

Don’t go out for a bit? Watch some Netflix

Admins will have a look at the ticket ASAP

[carmine marlin]

how long for my problem to be resolved ?

sorry dont mean to be pushy

[torn sky]

Did you message luke?

[carmine marlin]

i did

[torn sky]

He will be able to assist you when he is back online and has a look into your dm

[carmine marlin]

ok thank you

[torn sky]

Most likely less than a day

[carmine marlin]

ok

[wispy dirge]

Hey staff, thanks for putting up with our impatient asses

[modern plover]

i just got banned on trio 5x no bps bc i got stream sniped and the guy had the same name as my team m8

there were only 3 in the clan tho

[near halo]

who should i report a cheater to?

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[strong meadow]

you weren't impatient, it's also what we're here for

[modern plover]

i need help.

anyone?

[red furnace]

can i help?

[modern plover]

can you unban me from the 5x trio no BPs?

[red furnace]

not an admin

[modern plover]

and ban a stream sniper?

ok well

[tough bane]

Please visit https://bans.rustoria.co to appeal your ban. Please be patient. after filling in the appeal.

[hollow thicket]

!appeal

[marble mantle]

Hey, @hollow thicket

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[mild dagger]

we need admin on eu long they admitted to cheating

[tough bane]

Please create a /ticket with the ingame command. If you have video evidence please upload it to a streamable or on youtube. Thank you.

[inland fox]

Hi, i have a problem with the VIP in server EU Long, i have already the vip, in the website i see the status in active, but when I entry in the server i get the queue, please anyone can help me or how i can contact to a admin?

[void condor]

Can you provide me with your steam id?

@inland fox

[inland fox]

YES GARETH 76561198120154670

[void condor]

Try and connect for me now

[inland fox]

ok im trying

its fixed, thank you very much gareth:)

[void condor]

No worries, have a good day

[sick knot]

no bps 5x stuck on reset ?

[civic kestrel]

hi could you help me unban banned about 6 or 7 months ago for playing with a cheater I can get unbanned no where without registering if that is my steam id:
https://steamcommunity.com/id/PoLaKsHmEL/

[forest urchin]

?appeal

[marble mantle]

Hey, @civic kestrel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[civic kestrel]

no where not registering

[sick knot]

[molten geyser]

?report

[marble mantle]

Hey, @molten geyser

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[gentle orchid]

i just got a kit on the wrong server

paid for one rather

need to switch? luke?

or ticket

[burnt onyx]

any admins online?

need to speak with someone

[tough bane]

@balmy cypress

[tough bane]

I am not an admin, but feel free to hop into voice.

[near halo]

In the support say

Error id BD028FBC-043A-46AC-969E-3E182C10DD81

[torn dawn]

my vip doesnt work

[grand geyser]

?vipissues

[marble mantle]

Hey, @torn dawn

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[tough bane]

Where does it say that exactly?

[near halo]

this

WE'RE SORRY, BUT WE COULDN'T PROCESS YOUR REQUEST AT THIS TIME.

ERROR ID: BD028FBC-043A-46AC-969E-3E182C10DD81

[dense tide]

I just got banned from the eu medium

it says 10m auto is that ten minutes or ten months

[grand geyser]

It's only for 10 minutes.

[grand geyser]

You should receive an answer in your DM's from our bot since you got verified role on our Discord.

[dense tide]

thanks mate

[near halo]

no , i dont receive nothing

im get baned

banned

[grand geyser]

You will once your appeal has been reviewed.

[near halo]

but in my problem say

the bot

WE'RE SORRY, BUT WE COULDN'T PROCESS YOUR REQUEST AT THIS TIME.

ERROR ID: BD028FBC-043A-46AC-969E-3E182C10DD81

[balmy cypress]

Is that coming up on our ban appeals website? Where do you see that

[balmy cypress]

You won't be unbanned I am afraid.

[dense tide]

Ive just waited the 10 minutes for my ban but im still banned

[balmy cypress]

Unbans can take a few minutes so give it a minute or two more

[dense tide]

ok mate

so i just keep pressing connect

[tough bane]

Check Luke's last message darling.

[balmy cypress]

I'll double check that something isn't wrong

Oh looks like you are in now 😄

[dense tide]

i am thanks

[dull vector]

Got banned & it says I need to come discord/

[forest urchin]

/appeal

[marble mantle]

Hey, @dull vector

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[misty scroll]

DMs

[tough bane]

different servers.

Id suggest to verify your account. Should work then

?verify @rich stirrup

[marble mantle]

Hey, @rich stirrup

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[mossy arrow]

hey

any admin on

rustoria zeus 5x hans and yepoo hacker !!!

[proper scaffold]

!ticket

[marble mantle]

Hey, @mossy arrow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[mossy arrow]

ı already ticket on game idiots army

do something

[acoustic bramble]

there is a big zerg (30 deep) on rustoria eu main, several times a week several members of that zerg get banned for hacking, but never the hole clan. they are hacking and destroying the hole server. why is that clan able to still continue to play when my hole group got banned for hacker accosiation because one members got false banned????

[forest urchin]

they are probably fake clan members trying to get them accosiation banned, or they dont have tc acces or any codes on doors

sorry its not the response you guys want, clearly i dont wanna play against hackers either and we have rules we have to follow

its getting better to hold back cheaters because of ther being no game share so they have to buy a whole new rust again

[acoustic bramble]

but why does the zerg not get banned even tho several members get banned for hacking, every single week?? do they pay u??

[tough bane]

This "Banned for hacking" is in most cases a VPN ban.

[forest urchin]

clearly your not reading what i said above

no a zerg doesnt pay rustoria to not get banned

im sorry i cant understand what you said

probably vpn ban or hes not actually with the clan

[acoustic bramble]

so why got my hole clan banned for hacker accosiation (false ban) but this clan can continue play?? sry but i dont get it. if u keep cheater clan your reputations drops and ppl will move server

[forest urchin]

okay im done trying to explain

alright ill notify an admin

thanks

[acoustic bramble]

in a professional support u dont give up explaining. sry but im not an admin and know how all that works?? but i can ask more simple, why do u keep cheater clans??

[near halo]

any admin that can help? says im banned from server???

[forest urchin]

because i explained it 3 times already and so has another staff

the person either got vpn banned or wasnt in the clan

or he didnt have codes to the doors or tc auth, or be in ui team

[forest urchin]

/appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

zach can u see why im game banned it says? i started yesterday played 2hrs then logged off today says ban

[forest urchin]

i cant see why your banned but if you go to the website above and log in it will tell you the reason and how to appeal

[near halo]

it say im not banned-.-

and when i try go on server says banned:/

YOU DON'T SEEM TO BE BANNED! it says

[forest urchin]

how long ago did you get banned ill make a ticket for you

[near halo]

dont know played last time yesterday at 2 at night swedish time

[forest urchin]

whats your steam id

[near halo]

wtf i just saw steam have banned me

:S

i dont cheat wtf

[forest urchin]

send me your steam profile

[near halo]

how i find it

[forest urchin]

im having trouble remembering its 6 am join support

[near halo]

https://steamcommunity.com/profiles/76561198331561706/

found on google

[forest urchin]

what server did you play on

[near halo]

5x

[forest urchin]

which one

[near halo]

it says not vac banned but banned dont get in on steam lel

[forest urchin]

you got a game ban for rust

[near halo]

why lel

[forest urchin]

you can still appeal to be unbanned from rustoria but i dont think you can play cause of the ban

must have been hacking or scripting

[near halo]

none of em lel, i changed mouse tho yesterday and put fast loot on middle mouse

instead of Z or what is it orginal

[forest urchin]

that wont get you game banned

[near halo]

dont know lol sht game gona appeal to rust and see

[pearl tartan]

hey, we just got banned from eu zeus for exceeding group limit as 6 on an 8man.

[verbal jackal]

?appeal @pearl tartan

[marble mantle]

Hey, @pearl tartan

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[near halo]

Hey can i get help ive been killed by a hacker so i think . Hes shot me true sheetmetal doors is this a new feature or a hack ?

[verbal jackal]

?report @near halo

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

I have f7 reported him ingame i will ticket it now to hopefully it helps . Thanks

[pearl tartan]

park will it take aslong as 1-3 days for the appeal to be looked at? and is it a perma or a wipe ban?

[verbal jackal]

It will take that long yes, it should show you how much longer you have on your ban when you try connecting.

[pearl tartan]

so if its a wipe ban then we will be back on before the appeal gets looked at? and no it doesnt say how long just that its for exceeding

[hard abyss]

/ticket

[marble mantle]

Hey, @hard abyss

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[tribal hamlet]

What are the ranges on the @mental tapir

[untold compass]

can i speak with any admin?

[tribal hamlet]

@misty scroll PLS HELP WHAT ARE THE RANGES ON TRAINING GROUNDS

[hollow compass]

What do you mean?

[tribal hamlet]

Like the ranges.

75m etc

[hollow compass]

Not an admin, but how can I help?

[tribal hamlet]

@hollow compass Do you know?

[hollow compass]

Um, im not exactly sure, I know if you shoot it can tell you your distance via combatlog or the in game menu.

[tribal hamlet]

Oh thank you

[untold compass]

my friend get banning by hacking but he have 6khours and inventory on 1500$

[hollow compass]

?banappeal

[marble mantle]

Hey, @untold compass

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[hollow compass]

Have your friend appeal the ban there

[untold compass]

yes we make appeal but not one answering , like skip ticket

[hollow compass]

Im sorry, you will have to wait for an admin to review it.

[untold compass]

ok , when some try admin can speak with me in discord?

[hollow compass]

They rather deal with ban appeals via the website.

[untold compass]

yes but first time when he kicking with message come to discord like 8mounts ago and we still wait one day and no one come to speak with us

[zealous kettle]

Just appeal on the website, and it'll get looked at by an admin.

[hollow thicket]

!фззуфд

!appeal

[marble mantle]

Hey, @hollow thicket

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[thorn owl]

any admin can help me my vip dosent work and luke is not online thx a lot

[untold compass]

yes we get ticket on website , he closed like no reason

[zealous kettle]

Luke is the only person who can deal with your issue, he'll get back to you when he's available.

[zealous kettle]

So his appeal was denied?

[untold compass]

ok we make second tiket but i wanna speak with admin in discord coz first time this guy kicking reason go to discord

[zealous kettle]

There's no need to speak with an admin, so please just appeal on https://bans.rustoria.co.

[pearl tartan]

spoofy anyway to check how long my ban is for? doesnt come up when connecting to server

[zealous kettle]

What's the reason?

[pearl tartan]

exceeding clan limit, ive appealed as we were just helping new players but idk how long appeal will take

[balmy cypress]

Should just be one wipe, your appeal will be looked into shortly

[pearl tartan]

ok thanks 🙂

[molten jewel]

/support

[zealous kettle]

Whatcha need?

[molten jewel]

rustoria eu long vip not working

[zealous kettle]

When did you purchase it?

[molten jewel]

before yesterday

march 3

[zealous kettle]

Alright, message Luke and he'll sort it out for you.

[molten jewel]

pm?

[zealous kettle]

Yep

[hollow thicket]

!Appeal

!apeal

[zealous kettle]

!appeal

[marble mantle]

Hey, @hollow thicket

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[molten jewel]

thanks @zealous kettle

[untold compass]

Luke are u here?

[mossy arrow]

Could you also send this account to EAC, montanawaise belonging to the HANS user in this account

https://steamcommunity.com/profiles/76561199115399077/

[balmy cypress]

Whats up?

[balmy cypress]

Please use /ticket add, in game

[untold compass]

Luke body, we have a some situation about kicking with reason "come to discord" like ~8mounts ago, but no one answering ...

[mossy arrow]

you must be jocking ı already ticket on game

but you must be fast:!!!!!!

he play all day with cheat on your server

[untold compass]

@hidden pewter if not difficult pm please

[torn sky]

!banappeal

[marble mantle]

Hey, @untold compass

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[torn sky]

Pls be a bit patient my guy. If he hasn’t been banned by EAC/Anticheat yet it can’t be that easy for admins to tell within seconds if he cheats or not. Admins will have to view your ticket and investigate after. This can take a bit. Make sure to check if you received a response with the ingame command /ticket

[deft wraith]

I just got banned on the 5x for exceeding the group limit but we only have 2 people

[glossy vapor]

not letting me claim booster kit

[past pawn]

/appeal

[marble mantle]

Hey, @deft wraith

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[past pawn]

/boost

[marble mantle]

Hey, @glossy vapor

By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4

[rugged walrus]

how can i appeal my ban its been almost a year

[past pawn]

/appeal

[marble mantle]

Hey, @rugged walrus

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[hollow compass]

/ticket @near halo

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[spare oriole]

can u buy VIP with a Paysafecard?

[near halo]

/tiket add JAEHEE

[hollow compass]

You run it in game, make sure to include what rule they are breaking @near halo

[near halo]

oh

[swift gyro]

cant find server

Timeout

[shell timber]

we just got espd

both our base's are insta tc

[drifting solstice]

the kids that esp us me n @shell timber claned together

[grand geyser]

Please make a ticket in-game regarding that, you can do so by typing /ticket add and you can include that video evidence in the ticket, just don't call them out in the chat.

[lilac flicker]

@grand geyser could you please move me its urgent

[drifting solstice]

rebudjs we did

[grand geyser]

All of our servers and their connects can be found in #oldserverinfo

[drifting solstice]

and i got told he isnt hacking

when clearly he s

[grand geyser]

You might need to gather more evidence in that case.

[grand geyser]

What's up? I can't join voice right now.

[drifting solstice]

no worries

[brisk wasp]

cans i have some help

[zealous kettle]

Watcha need?

[brisk wasp]

im in waiting for support rn

to taalk to admin

or cht mod

[zealous kettle]

Can't talk right now, you can DM me if you'd like.

[brisk wasp]

can u get someone that can

pls

@zealous kettle

[mental python]

-play cum

[fallen aspen]

You do not have permission to use this command!

[undone pasture]

Hello?

Why does it show a much lower ping on the server list but once inside the server it goes up to 115?

[river valley]

/ticket

[marble mantle]

Hey, @river valley

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[river valley]

I did and they told me to come here

[verbal jackal]

https://discord.gg/6czRdqQ4

[undone pasture]

How do i talk to someone for support?

[verbal jackal]

?vipissues @undone pasture

[marble mantle]

Hey, @undone pasture

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[river valley]

I am in

I feel like I am waiting to speak to a insurance rep

kekw

[verbal jackal]

?vipissues @river valley

[marble mantle]

Hey, @river valley

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[verbal jackal]

?report @tranquil jungle

[marble mantle]

Hey, @tranquil jungle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[pale valve]

where the slots at?

gambling slots on rustoria 5x no bps us

[coarse temple]

hi, xXx clan is cheating on EU 5X NoBp, can anyone check them please?

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[coarse temple]

#report hi, xXx clan is cheating on EU 5X NoBp, can anyone check them please?

[marble mantle]

Hey, @coarse temple

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[haughty harbor]

please stop spamming it

we understand

[jagged flume]

hi why i need to wait 4 - 5 hours to join the server and my internet crashing and i need to wait again?

[haughty harbor]

make a ticket and it will be looked into

[wanton aurora]

hi

jameson

[haughty harbor]

PAKO!

[coarse temple]

sorry didnt wanted to spam it just wanted to add #report so im sorry

[wanton aurora]

I been thinking to giv u promotion

[jagged flume]

/ticket

[marble mantle]

Hey, @jagged flume

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[haughty harbor]

lmao

[jagged flume]

/ticket

[marble mantle]

Hey, @jagged flume

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[wanton aurora]

!rankup @haughty harbor

[haughty harbor]

@jagged flume we cant do anything about that sorry

[wanton aurora]

there we go

now u are head mod

[haughty harbor]

yep

def

[wanton aurora]

ur welcome

[haughty harbor]

ty

[wanton aurora]

feel honored

not that many people get ranked up by me

[coarse temple]

@haughty harbor how do i check my ticket like what happened?

[wanton aurora]

they usually have to do sexual things

[jagged flume]

can i get free vip or something to doesn't wait again?

i am tired of waiting

[haughty harbor]

@coarse temple you will see a reply in chat when we get into looking about it

@jagged flume sorry we can not do that

[wanton aurora]

Free vip

yeah

here is the code

fo

it

[near halo]

Please tell me what to do the join button does not work and the /auth command does not count authorization in the discord for verified servers.

[haughty harbor]

@wanton aurora please go to #general for that

[marble mantle]

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[wanton aurora]

here is the code

15245

@jagged flume

free top vip

[haughty harbor]

@wanton aurora stop typing that in support if you keep doing that im gonna start deleting your messages

[wanton aurora]

if u delete message I ban u

[raven mist]

@wanton aurora If you don't need any support go to #general

[wanton aurora]

I will demote u

[near halo]

join button in the link https://rustoria.link/ does not work although I have fulfilled all the requirements and prescribed /auth help the button is not activated

[violet reef]

how can i ticket?

[proper scaffold]

!ticket

[marble mantle]

Hey, @violet reef

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[whole plank]

droode

[proper scaffold]

yes

[whole plank]

No bps 5x is getting ddos'd

Its very laggy.

Please notify admins

[near halo]

^

[whole plank]

<@&274971100184576010>

[near halo]

Admins have already been notified please be patient

[raven mist]

Aware

[whole plank]

Thank you.

[rocky saffron]

need admin

[verbal jackal]

I'm not an admin but I can try to help! Whats up? @rocky saffron

[rocky saffron]

esp hacker

[marble mantle]

Hey, @rocky saffron

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[rocky saffron]

rustifed medium

[zealous kettle]

This is Rustoria, not Rustafied.

[rocky saffron]

srry rustora

is what i meant

submitted ticket

[warped lagoon]

how do i get in contact with an admin?

[zealous kettle]

Watcha need?

[warped lagoon]

a guy i played with got banned and i got banned by association, just wanna know if im permad or not

[zealous kettle]

!appeal

[marble mantle]

Hey, @warped lagoon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[zealous kettle]

And, in most cases association bans should only last until the next wipe on whatever server you were playing on

[rancid mica]

!ticket

[marble mantle]

Hey, @rancid mica

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[rancid mica]

@zealous kettle sorry to bother you but im on the 5x and my turrets wont work??? its like there gltiched out

please help

There not moving and we saw someone naked spearing them out

[near halo]

n

[zealous kettle]

Hmm, odd I can ask around - but it sounds like a Rust bug.

[rancid mica]

ok because they wernt shooting him and it was like he was glitched out

idk it was really wierd

[zealous kettle]

Can you get me a video of it by chance?

[rancid mica]

we already killed him but I can get you a ss

they started moving agoing

but there really laggy

[zealous kettle]

Umm, I'll DM you ina sec

[near halo]

the /ticket isnt working for me

[smoky hedge]

Hi

I have 2 external tc bunkers that was working properly yesterday
i did nothing and had upkeep, i slept but when i woke up after server restart the bunker wouldnt work, i talked to some people in build servers and said it might be a glitch because of server restart as there is no other possible way for this to not work, armored roof bunker external tc, freehand placement

[languid frigate]

I need help

someone exceeding 5 man group limit

<@&274971100184576010>

[near halo]

that sucks

[hollow compass]

Please use /ticket in game to report them

[languid frigate]

wlell i need the help now

because its fucking me over now

[smoky hedge]

any chance an admin can help me

its a server caused issue

and i have loot inside..

[hollow compass]

Im really sorry about it but you need to use ticket in order to contact the admins

[near halo]

@hollow compass same with me i dont wanna be a dick but i have 2 guys that are a lil sus and we lost all our shit to them

[smoky hedge]

me too @hollow compass ?

[hollow compass]

@near halo @languid frigate
We understand that people cheating or breaking the rules can be annoying but seriously the best way for our admins to address it is using /ticket and adding as much info as possible.

[near halo]

I have done 2 for the last 2 days and haven't gotten a response

[hollow compass]

As for you cat, I would also suggest a ticket. Explain in much detail as possible what you think happened.

They don’t always respond but they see them

[smoky hedge]

I have limited time though, my multi tc base is decaying because of a server issue that has nothing to do with me

..

[near halo]

Im sorry Thomas im not trying to be a dick your just doing your job but im a lil sick of getting tipple headshot

[hollow compass]

I understand but the admins use the ticket system to help, so creating one is the best way.

[raven mist]

did you use ticket or f7 report?

[near halo]

i have tried

[raven mist]

all tickets are getting answered

[near halo]

both

[raven mist]

Which server?

[near halo]

the trio 5x

[raven mist]

Whats your ingame name?

[near halo]

Royal Snowy

[languid frigate]

10x us

[smoky hedge]

i made a ticket though as i said my time is limited, i hope you can help 1191.

[languid frigate]

tardz group has sky online when their group size is already 5

[raven mist]

you've made a ticket today, but that one has been answered already, please provide us a name if you make a report, we cannot do much with a report such as "a trio is hacking".

[hollow compass]

As shenzyy said all tickets are getting looked into and will be responded too! We thank you for your patience and sorry for any inconveniences

[near halo]

ok ty

[smoky hedge]

server caused issue and interfere with gameplay

like idk but this has nothing to do with my gameplay its caused by a glitch of server restart

[echo venture]

We don't change anything with stability or the like, that'd be a rust issue, not a server issue. I suppose that's what you get by messing around with things that shouldn't even be done mechanically?

[smoky hedge]

a roof bunker external tc? come on bro..

ok

[tacit bluff]

thanks admins

if you know you know

[untold lotus]

@sinful tartan

@near halo

[hollow compass]

@untold lotus whats going on?

[untold lotus]

umm i just tried loading in the server for the first time in a really long time and im banned for scripts? i cant remember what happened

was woundering if i could appeal

im currently waiting on support

[hollow compass]

!banappeal

[marble mantle]

Hey, @untold lotus

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[hollow compass]

That is where you will need to go.

[untold lotus]

cheers mate

[hollow compass]

No problem. Let us know if you need anything else

[untold lotus]

i could use some friends

😦

[hollow compass]

#looking-for-group 🙂

[untold lotus]

im lonely

where will i be updated on my ban appeal? do i have to look in that site on the link youve sent to see it?

[hollow compass]

Yes, you should check the site. If you have your Discord account linked on https://rustoria.link/ you should get a dm when it has gotten a response

[untold lotus]

ive linked it ty

[hearty owl]

Been getting ping spikes on US Medium

only an issue on that server

normal ping is around 40 but has been spiking to 300

no rubber banding just latency when completing actions

[hollow compass]

I will report this to our team, thanks for letting us know.

[hearty owl]

damn that reply time is nonexistent

constantly showing up rustafied

[rugged path]

us long down?

[near halo]

It looks fine

[vale kiln]

I need some help

[near halo]

What do you need help with?

[vale kiln]

my friend bought me a month of rustoria us medium vip

how long does it take for the subscription to go across?

[near halo]

It should only take a few minutes, try restarting your game. If in 10-15 minutes you still dont have it, message @balmy cypress with both your steamids

[vale kiln]

cheers

[feral birch]

hey im looking to transfer my vip from us med to us small i bought vip on the wrong server

[near halo]

Message Luke with your steamid

[river valley]

?vipsissues

?vipissues @feral birch

[marble mantle]

Hey, @feral birch

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

[vale kiln]

@balmy cypress

[zealous kettle]

Message him, don't tag him in here.

[vale kiln]

i just tagged him so my friend could pm him sorry

[wanton aurora]

WHYY

MY ROLE

WHY

WHY IT GONE

[zealous kettle]

What role?

[wanton aurora]

my perm mute

😠

[zealous kettle]

Who said you were perm muted?

[wanton aurora]

Admin

said nono talk in channel

so I kept talkin in channel

so

he got mad

and

mute

[zealous kettle]

Well you were never perm muted... but if you don't need support move to #general

[wanton aurora]

i was

i hav screenshot

I want perm mute again

u don't know what u talkin about

[raven mist]

Fixed that for you !

[cloud oxide]

i need an admin

[hollow compass]

Im not an admin but how can I help?

[haughty harbor]

lmao

[cloud oxide]

or if i f7 report will that work

[hollow compass]

You can use /ticket for our admins to see it, but f7 is always good!

[near halo]

theres a cheater

[hollow compass]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

ok

i just submitted

[dusty rivet]

/ticket

[marble mantle]

Hey, @dusty rivet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[lapis socket]

/ticket

[marble mantle]

Hey, @lapis socket

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[wary mulch]

eu main is down

[near halo]

admins have been notified about it, please be patient

[wary mulch]

no worries, thanks for the reply

[floral stone]

when does open server ?

eu main

[manic tulip]

Can you get your VIP moved if you brought it for the wrong server?

[near halo]

Message @balmy cypress with your steamid

[manic tulip]

Thx

[merry wasp]

Im playing EU MAIN and Exaclty how many VIP Passes are there left and do you refill them every Thursday for wipe

?

[past pawn]

?vipstock

[marble mantle]

Hey, @merry wasp

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[mighty granite]

how can i get a ticket id?

so i can reply

[stone lance]

hey anyone need help

i am under cover admin

[lofty yacht]

anyone know how to fix "Timed Out" i've tried many things nothing has worked

happens too often

just lost a full kit to it

and almost a scrap heli

[torpid gust]

That's on FP's side I would guess.

[lofty yacht]

hmm

[balmy cypress]

[near halo]

it’s ur internet

[near halo]

?gamefiles

[marble mantle]

Hey, @lofty yacht

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[near halo]

try doing this

[cobalt lion]

made a ban appeal and got no response and its saying i can refill out another one. whats that mean?

[near halo]

Make sure you are logging into the right account

[cobalt lion]

i am

it said check back in 1-3 days so i did and now its just letting me refill it out

[untold lotus]

ive made a ticket a few hours ago and havnt got a replay yet for a ban appeal

[small shard]

Any admins can that help me, got the vip for eu main but ment to get the eu long. if i can change it?

[spare widget]

@small shard The best thing to do would be to message @balmy cypress with your information 🙂 He should be able to help you out

[small shard]

did 20 min ago. ill just wait and see if he responds then 🙂

[undone mist]

@spare widget think we can talk?

or any admin

i kno yall hate @ 's but i need help asap

yo

any admins available?

[grizzled fern]

eu long lagging bad

[undone mist]

how do i make a tciekt

for help

[hollow compass]

/ticket

[marble mantle]

Hey, @undone mist

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[hollow compass]

Which server exactly

[rapid mason]

/ticket

[marble mantle]

Hey, @rapid mason

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[undone mist]

no i got wrongfully banned dog @hollow compass

i cant do it in game

[hollow compass]

!banappeal

[marble mantle]

Hey, @undone mist

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[south crescent]

I got perm banned for something minor can i get unbanned faster? its been almost 24 hours

[hollow compass]

Have you made an appeal?

[south crescent]

Yeah

[hollow compass]

In that case you will have to wait for the admins to review it.

[south crescent]

Can you give me a estimate how long that'll take?

[hollow compass]

1-3 business days

[near halo]

Leffe is cheating in EU rustoria 10x no bps

[hollow compass]

!report

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[near halo]

i did

[hollow compass]

Please wait for an admin to review it, also you can f7 report them in game

[near halo]

fucking lost so much shit to him

triples me every time

[undone mist]

@hollow compass it says i have no bans on any servers?

hate to bug you

but do you know any admins on rn

/banappeal

[marble mantle]

Hey, @undone mist

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

[hollow compass]

How long ago was the ban?

[south crescent]

Where can i find the ingame server rules