#support
1 messages · Page 1364 of 1
ur telling me that 5 people havnt gotten off server in over 5 hours
Dude
lmao
So yuh ig just keep waiting. they arent much help
im not even an admin i dont know what you expect them to do
they cant move you up players in que
fix server'
@thick blade just sayin there aint no rule on this but support is for people who need help lmao
just sayin
i do but ill stop ig
Does he not need help?
He is wondering why the servers are fucked man
^
thats not the server thats rust
Yall should be more helpful im not gonna cpa
its probably not the server and a client side issue
all rust servers are like that at the moment
🤷♂️
oooooooooooh
btw dillion that im remember the reason for that is because all the vips make the pope over the 250 limit so when someone leaves it doesnt move up it just removes it from above the normal limit
@thick blade
thats dumb lmao
ah thats probably why
yep
makes sense lol
thats why there is a limit on the amount of vips
the queues gone down 9 people in the minute ive been typing lmao
does anyone know how much fps ill get if im using a gtx 1060 3gb and ryzen 5 2400g
that the reason i stated above
couldnt tell you
like 100
ive been waiting for 8 months
at like what settings
depends on settings
to speak to a admin about a ban of mine
wait 3gb of what
@barren temple u hacker?
idk its just gtx 1060 3gb
@barren temple im guessing logan was the one who banned you
thats what it says
@drowsy mauve i mean what rust settings
no 🤣
yes he was
and ive been waiting
I messaged other admins and all I can do it wait
like graphics 3 and everything low
nooooo
probably 80
A handcam and pc check just isnt enough thoo
ah yes u hacker look at ur steam level 1 @barren temple
?
not even 100 shee
@drowsy mauve depends on the server and amount of entity's on the map but i would say around 90
oh ok thx
@barren temple u can hide your scripts on a bluetooth
then again we cant verify cause its not our pc
wut?
jameson have u heard from logan lol
or is there anyone else I can go to regarding a ban
nope ngl ive been chat mod for a whole 2 days
damn
i cant disclose anything else so
well logan has had me waiting for 8-9 months
um i wanna say aden might deal with bans
im not gonna lie
is there any possible way I can get VIP for rustoria.co us main, I will pay any dollar amount
ADMINS message me
ASAP
have you dm'd him recently
he might have a different time zone cus hes typed like a week ago in a public channel so
had to @ to get him ima pm
sorry but not possible
@thick blade I play coco? I haven't been anywhere near coco in like 6 months
cap
I am leader of SS clan on Vital US main and am top fragger
coco isnt even coco anymore
@unreal silo
any big clans on us main?
alot of rustoria clans got banned
wait
not really
coco and w merge
yep
tf
there was a new kamikaze clan and they got banned
why would banana do that
idk man
anyone know the other clan that just got banned last wipe
they were deep asf
whos deepest clan on rustoria now?
idk its like some random 16 man i guess
is there roams?
idk im sure there is some random private roams but
is the AK nerfed???
yup sorry
nope
Just watched another player loot a sleeper in outpost, i assume theirs an exploit allowing them to do this
next time this happens if you can clip it i would like to see this
Do you have a clip perhaps, would help alot!^
Don't have instant replay running, will enable it so i get a clip
Can a mod or someone pm me?
Sounds good, thank you!
hello i was muted in rustoria us main and have said nothing this far in wipe yet
or atleast nothing bad
not even a cuss word
@vestal sparrow Steam ID please?
soapy Rustchance.com
76561198974737555
how to report some1
do /ticket ingame
@vestal sparrow I don't see that you're muted
Ah so you're good now:) Glad to hear it. Have fun
And it happens lol at least it was figured out
hey is there a way i can change the server i bought vip for?
didnt realize i purchased the wrong one till i got home
dont think so
@burnt onyx There often is a way. Best thing to do is message @balmy cypress normally regarding VIP issues. He won't be on a for a bit though so just a heads up
okay thanks
So I already filled out a ban appeal, it got denied, but like, I was falsely banned, so like do I just gfm? orr?
if it was denied u have to move on from rust @solid fox
@near halo Thanks, was looking for a competent answer, but thanks tho
???
if your ban appeal was denied you can’t play rust anymore
stop looking for a 1 sided answer
am i supposed to say “just ban evade bro”
@near halo On this server... not too sure what you're trying to get at, but 👍 👀
move on from rustoria then
bro just ban evade, not that hard
if it was denied then go somewhere else
@near halo Got any ideas then?
Sorry let me rephrase that, "Do you have any GOOD ideas?"
Как получить помощь с разбаном?
I am playing through GFN and cannot log in. hacker writes ban. Help
If you're appeal got denied then it got denied. Nothing much more to it.
How to find out the result of the appeal?
You will get a dm from the bot because you are verified
It's strange that everything is in English ... I play people from different countries
Snow how do I see leaderboard?
https://rustoria.co/leaderboards.php @karmic radish
in game or discord
Whats up?
need help with a ban from a long time ago
Please visit https://bans.rustoria.co/
Yo, Where do I go to report someone cheating/
done thank you snowy!
/ticket
Hey, @round junco
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
@warped kraken Nobody i can just dm or anything?
Wouldn't it be easier?
I got proof too
how long does it take normally for ban appeals
Admins look into tickets ASAP, they don’t usually look into it from discord as it’s harder to find everything that way, just link the proof in your ticket
Can I request a mod?
1-3 business day
fuck
What’s up
So lemme guess. He will log out, Admin won't look at it and they will say "well shit too bad"
like a specific mod?
okay just sat in the 50 que and forgot i was even banned on here
What for
just to talk
how do i fix my vip it isnt working
?vipissues
Hey, @fluid shard
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
hey snow any way i could get my ban appeal fast tracked? a clan wants me to try out with them rn
or anyone who handles appeals
if not i understand its a system
Hey @stiff gull You need to be patient about your banappeal. Admins will take a look at it asap.
all good thank you @tough bane
Hey my vip isn’t letting me skip queue
<@&274971100184576010> plz put your map in battlemetrics for EU main
btw need to see map to find mining tunel easier
If it’s not in #wipe-feed then you won’t be getting a map
my id is 76561198873560405 can you check whats wrong with vip
Hey, @fluid shard
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
i appealed because i had gamebanned alt that was past 180 days and it was denied
its not matter wipe feed or force wipe ... by anyway people need to see map completetly
Pretty sure I got false banned for exceeding group limit of 3.. both of the guys i'm playing with on the 5x S/D/T are still playing so I'm not sure why I was banned.
?banappeal @wide parrot
Hey, @wide parrot
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Thank you.
any admin?
I am no admin but what is your issue?
my teammate got banned and said come to discord
Ok he should join voice then and wait for an admin to drag him.
ok thank you
But I highly doubt that they are on right now because it is early in the EU and pretty late in the US
your guy probably got banned for the same reason ours did
@lilac nova I let admins know you are waiting. Please be patient.
thank you for your time~
you are welcome. Have a good time mate
you 2
/ticket
Hey, @south wolf
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
i appealed because i had gamebanned alt that was past 180 days and it was denied can i get some help with this?
Hey guys, looking for abit of help
Bought VIP for Rustoria Medium last night, thought I got it cause I got in no que, then this morning realized I actually bought it for Medium EU instead of Medioum US
Any chance you can help me switch it ?
I would buy one more for US but they are sold out
Thanks in advance !
My steam ID is 76561197988472790
Receipt from RJ DOWDING LTD
Receipt #1042-1807
Off to work now, hopefully someone sees this
?vipissues @light void
Hey, @light void
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Whatever your appeal on the website states is the final decision unfortunately.
but its eac ban past 180 Days
Feel free to contact an admin abou this.
DM
i did they just ghost me
I suppose you just have to wait then

am i more likely to be able to talk to one if i where to join a the waiting for support vc tomorrow
No, the final decision is on your appeal, so its just going to have to stay.
Im confused but the Eac ban was over 180 days
so i can never like get unbanned from restoria
can someone help???// i got banned for hacking.... but im using Geforce NOW... I cant hacking.. Rusoria EU main
We need an admin. People are abusing the safezone bug on EU long
whats the bug?
Hello. I got banned for nothing... Check my steam 76561198138659174 I CANT CHEAT.
I play using a cloud service Geforce NOW. Using cheats is not possible. unban me
whats the glitch?
You're safezone everywhere
I discovered it at staging. Facepunch didn't fix it fully
Are you an admin?
Oh, not giving out the glitch
Its stupid...
I realised it when i shot some rando like 20 times with a bow
i dont wanna know how to do it
and then i got a 30 min outpost timer
Theyre taking all crates at mil tunnels
i seen 2 people get banned for bug abuse
We cannot kill them
They are in safezone everywhere when you do tthe bug
can they shoot?
Yea
Nah
They are in safezone
Youll be banned for 30 minutes in any safezone
But they can still just loot crates before you
thats dumb
/ticket
Hey, @ashen axle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Hello. I got banned for nothing... Check my steam 76561198138659174 I CANT CHEAT.
I play using a cloud service Geforce NOW. Using cheats is not possible. unban me
<@&274971100184576010>
@dry grove is there any possible way i can talk to an admin now cause i lw need it
If you have something to report to an admin use the /ticket command ingame
@dry grove can i report for my unban?
@dry grove well i did use that but problem is an over 8 man clan attemped to raid me but now that i exposed them there gonna come back and offline me so i was hoping to get them banned before i go to sleep except no one gonna respond to me ticket :/
!appeal
Hey, @jolly geyser
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Just be patient.
Unicorn
@dry grove SRSLY? 1-3 day?))) Are you kidding
/ticket
Hey, @hollow basin
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
We did
Then just be patient. An admin will review the ticket as soon as they can.
Yeah u guys aren’t the only ppl sending in tickets tbh there’s probably like 10 or more before yours
@dry grove You have banned a person using a gaming cloud service. And you keep me waiting for 3 days? What the are you
The thing is, if it gets out of hand they could go deep through all of our turrets steal everything and we are helpless
@jolly geyser once a cheater always a cheater
Just be patient.
@teal kestrel What are you typing...
Comments like this does not belong here.
Sorry unicorn
you do not belong here, absolutely useless
why is the §10 x eu wiping again when it wiped yesterday
Yesterday was force wipe. Today is the official.
Why doesn't the administration help users?
It was announced that it will wipe again in #announcements
<@&274971100184576010> I have been waiting for a long time until they decide to answer the ticket about the ban due to the GFN service.
Yes. my account get BAN hackeng. despite the fact that I did not even kill anyone on the server playing PVE. using the GFN service
And you made an appeal?
yas
When?
Today
Ok and what is the issue?
I am an adult. and I understand that the wait is from 1 to 3 days .... but excuse me if it was my fault I would lie
To receive an answer on your appeal can take up to 3 days. I do not see what the issue is with that right now
people exploiting the safe zone bug at eu main...
Pls do /ticket ingame to report it to our admins 
Now a global wipe. do you understand that?
Force wipe was yesterday. What does that have to do with your ban appeal?
Can you personally help me solve this problem?
@hollow basin can u pm me about this glitch?
What problem my guy? If you’re banned and submit an appeal you will have to wait for an admin to have a look on that and take a decision @open fjord
There is nothing that I can do to speed that up
Read my first message .... there is an administration in this chat and I ask them for help. for some reason you staged a flood ... and you can't help
Ok ty
Admins don’t investigate a ban appeal by tagging them in here tho
You will simply have to wait
@lapis mural can u pm me about this glitchplease?
Hi there. I tried to get support for this same issue in December. Recently had a friend try to help and you guys asked for a tracert, which seemed to stop at your DDoS protection (can provide screenshot). Still unable to connect to any Rustoria US-hosted server. EU servers I can connect to fine. Would really love to play on your servers with my friends please.
Maybe an <@&274971100184576010> can help you with that
Wasn't sure if I should've @-ed them or not, so didn't just in case.
Hello @sick zephyr can you please pm me about this issue? Ill get in contact with the devs
Thank you.
Can an admin help me out ?
can you admins do something about people abusing godmode glitch stealing helis looting furnace and looting monuments and killing people ??? or you still clueless
Write a petition and it will be reviewed within 1-3 days
no way
Pls do a /ticket ingame
What’s up?
people abusing the godmode glitch 🙂
Aware!
^^
please update your server 🙂
?donate
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
via the website yuo can renew your subscription by either buying again or making a new subscription
YEP
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
I'm not an admin but I can try to help! Whats up?
then dont speak

hehehe
where r the slots on us main
/ticket
Hey, @tiny oracle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
why are there no slots 😐
when are slots refilled on site for servers
How often will the blueprint be remade?
They have been restocked recently and were sold out 30 minutes after announcing it
Referring what server ?
Vip is on most our servers out of stock rn. You will have to wait for someone’s vip to expire
@torn sky us medium
Bps wipe monthly (at forcewipe)
Map wipes 2weekly
Thank you~
would any staff be able to switch my vip from EU Main to EU long
!vipissues
Hey, @near halo
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
any ideas why its blocking me to link my youtube to gain more points?
im new on game
?youtubelink
Hey, @honest ledge
Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.
ty for the answer ❤️
Hey can i talk to an admin
Im not an admin but how can i help you?
We do not moderate racism in voice. However if you still would like to report them, upload the videos somewhere and put the url in the ticket.
Any ban admin here? My teammate got banned and said come to discord
Tell your teammate to vist https://bans.rustoria.co to appeal said ban. @lilac nova
Last time I DM Schaadt and it works fine.
This is the way we do appeals now.
So can someone explain how the ban shit works? One of our members gets falsely banned last week and the whole group gets banned with him.. But a groups member gets banned today and none of his team gets banned?
I smell fish
Do a /ticket about the team that isnt banned. It usually depends on the type of ban
/ticket GOOFY clan is toxic and use a bad language i have proof
Hey, @placid zealot
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @heavy hare
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
do this ingame
@balmy cypress @lilac nova
Message @balmy cypress
@zealous kettle I have sent him a private message for a long time
But i didn't get a response
In addition to @Luke, are there other administrators who can perform this operation?
/appeal
Hey, @tranquil oasis
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
waited 5 days now lol
what server can you get dedicated player on
@raven mist
RUST has a serious bug
We met twice today
I met twice today, three people who couldn't be killed
They are invincible
where can you se the map for 10 x rust eu
Wrongly made us think they are administrators
Yeah, we are aware of the bug - but it's a facepunch sided issue so all we can do is wait for a patch to be implemented.
@Tomwodcke/John Wick 2 guys we cant kill them
I recorded the people who used the bug
Fortunately, I recorded their ID
they pick our loot on my fucking face i have no way to kill them
He asked us for a semi-automatic rifle...
We thought it was an administrator, so we gave him the semi-automatic rifle and he killed us all.......
Please ban players who exploit bugs
How long does it take for donator kits to become available? Still says i don't have access
When did you purchase it?
Like 10 min ago
!vipissues
Hey, @raven marlin
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
The key point is that there is a person who madly calls himself a administrator through voice
Alright i sent a message to @balmy cypress
they said they are admins lfmao
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
!vipissues
Hey, @near halo
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
hey im playing on eu rustoria long and i just got killed by an eoka in the oustpost and i got looted, is there a way to get my stuff back? i have it clipped
<@&274971100184576010> plz help me i got banned for this
I'm sorry about that but admins don't interfere with gameplay. But if you don't mind sending the clip that would ba amazing!
you tried to chargeback....
Unmuted now
thanks
pls no ban me
Is there a vip that goes across all the servers? Like on fied
how many days after gameban can you appeal?
Unfortunately no
180 on vanilla and 60 for modded
thanks
10x wipes today right
check #oldserverinfo
NGL Luke absolute legend
i just got a 10 min kickban for racism but said nothing racist
is yall auto kick bugged or sumn
What did you say before you got kicked?
You sure there wasnt anything else
nothing racist 100%
Cause the words you said are not in the auto kick filter.
im on cargo this is silly please help
If there is a queue there is
It is 10 min just wait it out.
By the time they respond you will be unbanned
if i get 2k hours on main does that count too
for dedicated player
any server works?
right?
its been 10 mins
Its any server yes
You will be able to connect after 10, please give it some time
its been 12 i can reconnect tho
how do you make a ticket?
!report
Hey, @devout trellis
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
cheers
and
alr
options then options then censorship
thanks you
thanks to you too
it took me 3 hours to find out
hello if i boosted this server do i will get vip? and skip queue?
you get one extra point every hour and a supply drop for 5x
no lol
u get a supply drop every hour on the 5x
?boost
Hey, @grand geyser
By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4
And it's for all of our modded servers, you can redeem that supply drop.
Does eu long have scheduled restart at any point?
are trainsbroken on all rustoria servers?
dm me if looking for group
or just 10x eu no bp
no i believe only the 10x
can a moderator pls help me quick i have a proplem
or can i write a ticket on here or something?
btw outpost is glitched me and my friends got out of outpost and still had safezone and couldnt get killed by anyone and we were not in outpost anymore
and the second bug we had there was we had no safe zone at all und could shoot people but outpost would shoot us then
Your appeal was denied
their is someone running in and out pf mil tunnels on eu main and the scientists cant kill and so cant we he just ran past us while we shot him?
annyone could tell me how to report
I made an appeal @mellow tundra Can u check?
Admins will check them as soon as possible. Please be patient.
I am not able to buy vip? any reason for that
Rustoria EU Long, need help making the transaction
Possibly sold out on the server you're trying to purchase it on.
I put my appeal in yesterday when should I hear back ?
It could take up to 3 days.
Keep an eye on https://bans.rustoria.co to see you're answer aswell.
hey how do i report a hacker?
?report @trail moth
Hey, @trail moth
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Type /ticket in game.
does US 10x no bps wipe again today?
Yes sir
damn ok
10x No BPs EU It's a solo server ?
No, see groups limits in #oldserverinfo
People are afk in the game and holding the queue 😦
yo i got banned for exceeding group limit when I was never in a group, can I get ?
un banned
^^
Is their any steps being taken to address the invincibility bug? <@&274971100184576010>
Bug/exploit
?appeal
Hey, @thorn totem
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Understood, so no steps are currently being taken against players using this exploit?
On your side that is, hopefully Facepunch will patch this soon
We have patched it on a few servers that we've had reports on, what server are you experiencing from it?
It's only possible on servers with train entrance nearing a safe zone, we've patched it on all we are aware of having that on
Rustoria EU Long, players are just using it to loot the tunnels at the moment so no major harms being done
Let me make sure the patch is pushed there...
Awesome, thanks!
hi
Amazing, thanks man
Let me know if you think people are still doing it, thx
Is there something we can help you with Melon?
Will do 😛
@echo venture
Hi there, Hope you doing fine. My team and I been trying to get VIPs for Rustoria US Long for a week now. You guys thinking about doing (For the wipe) VIP ? Maybe 7 days or something or more VIPs ?
Cheers.
Long is monthly wipe, so for the wipe VIP is the monthly package
can a mod ban appeal for me it wont let me
does anyone know how to refund the VIPS
@echo venture are you going to restock it anytime soon? i am getting kicked off the server for no reason, no flyhack or anything else
Who's head MOD boss?
?
boss over the mods on US main
you cant afk
you get kicked
for being idol
If you have a complaint about a mod you can message one of the head mods.
Is there any reason i am getting kicked from us long? It's the 3rd time already and it was not because of flyhack. It happens randomly.
Sucks waiting in a 150+ queue
can someone appeal for me it says im not banned?
Make sure you are actually banned, that you are using the right steam account, and if you were recently banned please wait 5-10 minutes before submitting an appeal
yea ive been banned for over a month now but it still says im not banned 😦
Have you tried reconnecting?
yes
Hello, i got banned from rustoria servers reason:"Playing with hacker" But i don't remember I even play with any cheaters , can i write an appel to unbann? Steam profile: https://steamcommunity.com/id/smebjulaaak/
?appeal @slow fable
Hey, @slow fable
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
140 GUY in queue and the game crashed every time T_T 
this is ridiculous, if people in papa are banned, why is the whole clan not banned
please explain this
you made these rules why not stick to them
/ticket in-game if you think some teammates may be left out. @gilded steppe
Hey, @gilded steppe
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
I have
bro the whole clan has been left out
Have you received your response?
nope
Please wait for a response to your ticket then. 
Is Famous online?
Do you need support? @near halo I'm not too sure if the player you're talking about is online or not.
He will check your DM as soon as possible.
EU long unplayable
Appears the invincibility bug has been resolved on Rustoria EU Long but players can still loot each other in Outpost <@&274971100184576010> @echo venture
(Sorry for the pings)
yo i got banned for an hour for being racist, and now its over but it's not letting me join
@manic tulip Please report this issue to Facepunch via F7 aswell.
Will do
What does it say when you try to appeal at https://bans.rustoria.co
it says 1-3 days for it be seen
i appealed but the ban is just an hour, but isn't letting me back on so it should be up
wasn't a hard ban
nvm it's working now thanks @tough bane x
lag on long gonna be fixed or ?
What is the issue there @remote bolt
it's being looked into
I canceled my respawn and got kicked from the server, and now im in a 140 player queue what the fuck can i do now
can someone help
Unfortunately you are just going to have to wait out the queue
is there a chance that someone could check player "The Gaffa" on US main, this guy chases/predictions are too good to be true, also there is ban history on that gentlemen.
/ticket ingame
Hey, @ember nexus
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
thank you
never had to create ticket before, but this fella is insanely good or cheating, ill create ticket sir.
Where do I apply for mod job, can clearly do a better job than some of the current staff
!appeal
Hey, @wanton aurora
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
yo unban appeal is dogshit
It doesn't make sense that I have to ask for permission to unlink my discord. I accidently posted a wrong one now it won't even be accepted
by accepted it won't let me change it
And I don't even know if I am even unban
It should be simple. such as ex: !ticket
or some shit
<@&274971100184576010>
Are you trying to unlink a discord? Or appealing a ban?
Both
But it's absurd that I have to wait for so long. Should be immediate unlink discord
Ban appeal makes sense. But it could be dealt with so much easier
Like why the fuck do I need permission to unlink a discord
Or even wait
It's been nearly a week
Like what
I don't see a steam account linked to your discord account, or is it another account?
we got our reasons that you need to request a unlink
What is your steam account? like steamid
I'm unbanned. But it's the amount of waiting time that's absurd but I'll fetch my steamid
@raven mist https://gyazo.com/d088548b9a6c3063dadcf68661814798 can you help me out here? None of the gamemodes/arenas are showing up for me and they just say this, can't join any of them
dude if u broke the servers rules and got banned dont expect to be an priority
besides Recoil Training, I can join that
Whats up?
if i go to someones steam profile in game
and they have their real name on their
and there
there
and i call them their real name
is that a dox
(i havent but im just wondering)
76561198852522596
No, if they are posting it in their steam you are in the clear
good
help
What do you need help with?
<@&274971100184576010>
@near halo can you help me out
https://gyazo.com/d088548b9a6c3063dadcf68661814798 All of the gamemodes/arenas are like this
What?
turrets also cant kill him
and I can't join any of them
If its an ingame bug F7 report it along with do a /ticket ingame
Try reconnecting
so now can you remove him?
i did but im gonna try restarting my game
we even cant go out
do a /ticket ingame
@wanton aurora Unlinked, next time for a unlink you can always ask us here
@near halo did you check?
plz tell admins
What?
hurry
ok
I put an appeal in for you, an admin will review it as soon as they can
okay thanks
hallo
i need help
Hey, @cobalt gorge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@near halo Pretty sure it's an issue with my profile's connection to the server, restarted my game and it's still the same
its something to do with the player data
so your gonna have to wait till someone with those permissions can help
Sup?
@haughty harbor Sigh
my whole team just got banned?
Lolipop, pve Cheats EU main . PLZ CHECK
Is that a question or a statement?
/ticket
Hey, @ancient ravine
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Stop pls
!banappeal @cobalt gorge
Hey, @cobalt gorge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
/ticket add lolipop cheat
tolky 0
Any admins able to respond to a ticket? They've been running around blatantly for few hours now.. :/
@torn sky i need help pls
@ancient ravine do /ticket ingame
They will take a look ASAP
What’s up?
Ticket 384 please, it's blatant af. 😦
Admins will have a look ASAP
You have purchased VIPs
?vipissues
Hey, @near halo
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Contact @balmy cypress in dm’s
Yes, Luke handles all the vip issues
It runs out fast, it’s also held by slots so when someone’s runs out a vip is restocked
Wait for him to respond
Contact Luke and he can change it yes
Who is responding? ؟؟؟؟؟؟
@balmy cypress
how can we report a cheater
/ticket
Hey, @west hinge
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
How come this base with no tc that had a damaged wall repaired the wall??
But the wooden door is decaying
mb someone ran up and hit it a few times
/ticket
Hey, @cobalt gorge
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Hi there, replied you earlier on about you wasting my admins time over and over again. Our ticket system isn't there for you to report whoever kills you I'm afraid, if you don't like that then I'll be kindly asking you to leave and go to the other servers that you seem to think let you do that?
@echo venture can you help me ?
What do you need help with?
He’s waiting on Luke to respond
I replied to your DM
How do I get some help here?
I got banned but I'm straight up not even hacking. Ban appeal says 1-3 days but our base is going to decay by then. I don't understand why I was flagged for hacking, can I get some assistance?
/ticket
Hey, @pearl mica
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
@balmy cypress Is there a way to chat with an admin? I just have a couple quick questions.
when I tried to complete the youtube connection I get a message saying google blocked the site how can I fix it
Can you add a feature like rustified where you can actually upload clips to be reviewed on their website, you'd be amazed at some of the stuff your players see in game that your moderators cant
?youtubelink
Hey, @mild cedar
Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.
You can post a link in the ticket and admins will look at them
any admin here?
I just killed by admin in EU Main
<@&274971100184576010>
I got video evidence
<@&393554009799000064>
They build a big base
It wasn't an admin, there's a Rust bug where people have permanent safe zone status. We're waiting on FP to release a patch for this issue.
Admins do not play, or interfere with gameplay.
@pearl mica @balmy cypress
Make a ticket, and include all relevant information.
Hey, @lilac nova
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @final atlas
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
boys
/ticket
Hey, @final atlas
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
add more ranks ill buy another rank
@final atlas Please head ingame an create a ticket there with the commmand / ticket in global chat.
rank ran out this morning sadly
@tough bane Possible rank restock or do we have to wait for others to run out?
Wait for others to run out
!vipissues
Hey, @pallid heron
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
I have been number 2 in queue for eu long for 1 hour 15 mins surely its broke
@balmy cypress i need help
@final atlas As I did message you. Please message him via dm and be patient. He is pretty busy and will respond asap.
Looking to speak to admin whenever possibly ty.
I am no admin, but how can i may help you?
I am looking to speak to a admin about a ban
!appeal
Hey, @ornate sentinel
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
i need skin box
i already did a ban apeal and it got denied my team and i have been contacting admins a lot about this and they keep saying that they have evdenice that one of my teammates where hacking but none of us have been hacking and the admins we have talked to have been very sketchy about it and we do not think the ban that we have received is fair and i would like to talk to a admin about it
Hey, my buddies ban appeal for teaming for denied does that mean he is perma banned?
i made a typo on my staff app
All ban appeal decisions are final, and administrators do not have to provide proof.
Admin
why there is update?
i have queue update and i am playing the game
do i ignore it?
where do i go when I made a typo on my staff application
Hi, having some PC trouble and would like to transfer my VIP to someone else since i'm likely not going to be able to continue playing this wipe, would anyone be able to help with that? Thanks
In discord, or in-game?
You can contact @balmy cypress regarding that, he will be more than happy to help you with that.
Disc
PM's?
He’s also a known scripter
Should I drop a DM or open a ticket somewhere etc? Not sure the best way to go forward.
We do not moderate discord PM's.
DM
So if I sold soms1 scripts in pms u wouldn’t care lol?
He will respond whenever he's available.
That's different, as they would be using Rustoria's discord to advertise their cheats.
Is it possible to transfer my VIP to a teammate? Something came up and I cant use it
It’s whatever pretty sure he’s banned for scripting anyway
Best bet would be to message @balmy cypress
why there is update?
i have queue update and i am playing the game
do i ignore it?
I probably missed something, but is there a way to link my YT account to rustoria to get extra point every hour?
!youtubelink
Hey, @slate sleet
Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.
any way to do something for someone perma insulting and placing tcs all over my base ? or do i have to deal with this monkey alone ?
Yes.
it show you too?
It's just an optional update, if you're playing, you don't need to worry about it at all. 😄
it show max
it show me 100% update
and yellow color steam
do i ignore it? @near halo
You should be good bomb, no worries.
nothing possible for me ?
alright thanks you
That's just Rust I'm afraid- you must face those things in the game. If you don't want them to build tcs around your base- you should build your own so no one can grief you.
@grand geyser
@grand geyser i'm fine with that but kinda annoying having someone insulting since 45min now
When do you guys do your scheduled restarts?
I understand and that's something we all agree on but you can turn off voices in your game settings if he's doing it in the voice chat.
My game just crashed and theres a 174 player que i have proof too can i get que skip?
Unfortunately no, you'll need to sit in queue unless you buy a VIP in our store.
But i literally crashed it wasnt even my fault
It was your garbage pc’s fault
Not yours tho
Sorry but it true
🙂
Not trying to be mean
Not my pc, i have fully liquid cooled 2 980 ti's not my pc
Why did you crash then?
all my friends have been getting dced and its only this server so im not the only one
The server
man you're dumb
Good one tho
randy
Dandy
crazy how ur not q skipping ppl who lag out because of the server
Those things do happen but understand that part where anybody can come in here and say that his game crashed so we must skip his queue for that reason and it would be lies probably most of the time. I'm not saying that you are lying but there would be dozens of people coming in, everyday asking for queue skip if their game crashed.
Crazy how their already 50 something vips so your not special
so why not just fix the server?
Buy vip if you don't wnwna wait
so there is no problem?
But i literally have proof?
So?
Not bop stop talking man you're literally dumb as fuck
There would be 100’s of people wanting a Que skip if you could skip for lag dc
Then fix the fucking server
Thats the point so stfu
i submitted a ticket asking to check up on someone who might be cheating. will an admin reach out to me to update me? or will they just take care of it themselves
@grand geyser surely u q skip some1 who has proof that the disconnection was because of the server
is there an admin other than luke that's actually not afk that can help with vip transfer ?
I've just logged into a 3x server for the first time and got banned for hacking? like i've never used a cheat in my life
You can check your ticket status by typing in-game /ticket list
no point playing a server if u get dc every hour and u cant get q skip
It's just him usually that deals with VIP issues.
?appeal
Hey, @dry moon
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
I'm really sorry for that I am, but there is nothing we can do about it.
^ and not to just either
why
aden why r u so cute
is there anyway i can get my eu vip transfered to na
In the first time, I didn't have afk and I was directly time out. And in the second time, there were only 6 people in front of me, I was time out again, I would like to ask, are you guys doing this on purpose, I just don't have VIP, queuing up for 3 hours resulted in time out (rustoria. co medium )US Excuse me?
anyone answer me this'
i was so angry
now i must re que again
Please @balmy cypress about that.
do I message him?
yeah with your steamid please