#support
1 messages · Page 1363 of 1
admins
isaid nword in chat
and didnt get muted
wooow
said it 20 times now
stilld
didnt get banned
Is there someone I can reach out to if the wrong vip has been purchased ?
@stuck laurel DM @balmy cypress
Appreciate it
when is wipe
?force
Hey, @mellow tundra
Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:
- Maps
- Blueprints
- Shop Points
The time of the force wipe is typically around 2PM EST / 7PM UK time.
yes
in about 3 hours @novel locust
k thx
Just wondering if you can play with someone if they have a vat ban On another account
@mellow tundra
Depends on if he is banned of Rustoria servers with his main account and if not it depends on how old his vac is
@mellow tundra We long have no VIP to buy!!
He’s never been band of a rust server before
Nothing he can change. You will have to wait for someone’s vip to expire
So he’s just vac banned?
Yes
!appeal
Hey, @wanton aurora
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
oo looks cool
 so is that a yes he can play?
wot
is ur friend like vac banned off of rust?
or a different game?
ngl not to speak on the behalf of Zune but u make no sense at all
CS
Yeah but some servers tolerate no hackers
Any servers that allow him. Some servers u have to wait 50+ days
Yeah
But rustoria I think allows people with a vac to join
Idk never had a vac personally
Does he play vanilla? @near halo
Just let him join the server 🤷♂️ just a thought
He will be
I believe he is fine to play if he isn’t eac banned. If he is he has to wait 180 days to play on our vanilla servers on another account.
If he is just vac banned in another game as you said he should be good
Thank you for your time you’re a big help
Pls Go there and keep this channel with support related stuff is what he meant to say
All good. Thanks for helping
Let me know if you come across any issues @near halo
Thanks
staff should do an idiot override
the most liked map is atrocious
Yeah I do not think that is support related. Feel free to suggest it in #feedback-suggestions
don’t cheat 🤡
@zealous kettle @mellow tundra Are you guys able to have a look / help?
make a mute appeal but say its a discord ban
oh
contact whoever banned you from bi
<@&778754292478771201> can you please check my vip status for EU Main
<@&274980199668645888>
idk who to @ sorry
You can check it when you go to the donate website
Click on your profile in the top right
Thank you
wait bdid 10x now force wipe today
...
Force wipe has not happened yet
for 10x i mean pvp but
@near halo
Whats up @candid cipher ?
by chance are there going to be more vanilla us main slots going to be sold before force?
@verbal jackal Our account did not lift the ban, but became ban evasion
VIP was restocked yesterday and is sold out already, I am assuming no.
?banappeal
Hey, @candid cipher
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Can you try sending another one?
Please submit another ban appeal then so an admin can check it asap.
@verbal jackal We need 20 people, each of whom needs to file a complaint?
If they're still banned, yes.
Or since Sicario helped you out with your first ban, you can try shooting him a message.
But do the ban appeals through https://bans.rustoria.co still.
VIP restocks either when Ryan manually does it, or when someone else's runs out so you'll need to just keep refreshing the page.
@verbal jackal It's a bit difficult for us to appeal to everyone once! Some people have poor English
Well, everyone should attempt an appeal along with you shooting Sicario a message. Just one message though don't flood his DM's.
I tried to send him a message. Thank you@verbal jackal

When does Zeus 5x Wipe?
At force wipe
That moment you get banned for being too good at rust, just to see your ticket got denied because they think you're cheating xD
Like I have told you yesterday you were game banned. We have nothing to do with game bans. If EAC denied your appeal there is nothing we can do about it.
When does the Rustoria eu main wipe from right now tell me exact time please
It will wipe at force. There is not a set time for force though it normally happens around 2 EST.
ok
@sweet matrix I got game banned on my main account, if I bought another account would FacePunch have me banned instantly when I join the server? or would that be you guys?
You would be banned by us for the recent game ban.
xD so there's nothing I can do?
Guys u know when forcewipe is?
I have a question is using the bug that allows u to take no fall dmg bannable ? It’s the ss method
<@&274971100184576010> <@&274980199668645888> When is forcewipe on 10x No BPs EU?
!force @upbeat wyvern
Hey, @upbeat wyvern
Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:
- Maps
- Blueprints
- Shop Points
The time of the force wipe is typically around 2PM EST / 7PM UK time.
Countdown timer for force wipe (4th March 2021) - https://www.timeanddate.com/countdown/generic?iso=20210304T20&p0=239&font=cursive&csz=1
Ok 😄
and im pretty sure* it rewipes tmr
Jameson
Well since I have no idea the answer to this, is this bannable ? Ima send the video here
Like an example u can use this to go down the bucket caves and take no fall dmg
@teal kestrel Rustoria content only
It is rustoria content because u could abuse this bug to do a lot of stuff and it looks like ur cheating I just wanted to know if this would get u banned if u do it
I'm not entirely sure whether it's bannable or not, let me check and I'll get back to you when I get an answer.
Okay thanks spoofy
why cant i find the aim train serv?
thats not bannable btw
that bugs been in the game for like 2 years
its more or less a grey spot
Use the ip in #oldserverinfo
cheers
i need help how can i switch vip?
anyway i can switch my vip from eu main to eu long.
?vipissues
Hey, @vocal tangle
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
@frigid wren ^^^^
are you going to restock eu long vips?¿
VIP restocks when someones runs out.
I havent been able to find Us-Long even when using F1 command. any other options?
It's currently offline
ah thank you.
Im trying to find the wipe time for Rustoria U.S Main because I don't understand force wipe
It says Im unbanned in an hour, does that mean Im gonna be late for wipe? I was told I was unbanned at wipe
When does Rustoria Us Long wipe
?force
Hey, @mellow tundra
Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:
- Maps
- Blueprints
- Shop Points
The time of the force wipe is typically around 2PM EST / 7PM UK time.
Countdown timer for force wipe (4th March 2021) - https://www.timeanddate.com/countdown/generic?iso=20210304T20&p0=239&font=cursive&csz=1
@gentle dune ^
thx
so i chill in waiting for support till i get pull?
it will wipe on force
hi give me pls IP for eu main
thx
how does one get un reaction muted
Im trying to connect I was told I was getting unbanned at wipe
But it says im going to be an hour late
Is there anyway to fix this?
up slots on main pls
?banappeal
Hey, @brisk bluff
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Will you up slots on EU Long?
Also when will the VIP be available?
YAY
Any EU Long VIP's coming up?
<@&274971100184576010> ?
When opening crates instead of giving me the chance to loot it sometimes just drops all items on the ground and exits me out of the looting.
Anyone familiar with this issue?
No wipe ?
All servers have wiped
how long till someone responds to my appeal
US Main laggy af
Any Administrators Online?
can i change my VIP i just bought it but now my friends want to go on a long server!
Any Administrators online that I Can talk to?
I might be able to assist you, Whats up?
It that I need to speak in private if thats ok with you?
No One staff Check my ban appeal ???
any admins who i can talk to about my VIP?
sure, join waiting for support
I wait like 4 days
why server lag ?
Read #announcements
My support is not about the server
can i talk when you have the chance. im in the waiting room
Its about my ban appeal Final still didnt get a response yer from admin reb helped me with this situation and told me to contact administrator please let me know when you guys are free thank you
@worn briar @balmy cypress
No One staff Check my ban appeal ???
UP ^^
How come i connect with eu ip but im on NA long?!
If any administrator could help me about the ban appeal Final please dm me and let me know when your free sorry for the disturbance.
Restarting the server will not help at all as it has to do with the new update that just came out
We will have to patiently wait until it gets fixed
I need help with a ban that should have been lifted and it will not let me re appeal please someone
i bought vip for eu long on 3rd feb but dont have it anymore
Was it denied?
yes it was but iu was told it should have been lifted already by a mod
@zealous kettle
What's the ban reason?
new wipe for fix maj ?
lag in eu long fix PLS
player with hacker even tho he wasnt hacking @zealous kettle
last wipe you said you would fix this lag on eu long and extend our vips neither has happened
so much fucking lag in rustoria every bow shot is an invalid and im on 40 ping
Lag is not to do with Rustoria, it is to do with the new Rust update.
Has last wipes VIP been extended like you said you would
?appeal
Hey, @steel pewter
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
could i please talk to someone?
I have no idea how long it will take until this has been resolved
i bought vip for eu long on 3rd feb but dont have it anymore
it has been 1 month
its the 4th
I would like to talk to an admin please if thats possible
it says 30 days tho
make new wipe when update resolved
is there a reason i havnet been moved even though i have been in support for at least 15 min
I sent Luke a message about 30 min ago and have not gotten a response. I am still unable to skip the queue even though I have an active subscription to US Long.
i bought on 3rd there is 28 days in feb so 25 days and its 4 feb today so i have only had for 29 days @steel pewter
so i shld still have it
hey my buddy cant gift me vip can i have some help?
@granite umbra Please get in touch with @balmy cypress about your VIP issue and use the steamid64.
@violet dagger sorry to tag you but could you check you dms
if my rust has a crash while im in a server
is there any chance I can join back and skip queue?
@solemn birch #support message
@echo venture i know we arent suposed to tag admins but i need help and an admin is the only one who could help me
i bought US medium when i clicked on US long i think the website is glitchy, Is there a way i can transfer it to long ???
?banappeal
Hey, @slate vale
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@tough bane
Please contact @balmy cypress with your issue and your steamid.
@tough bane thank you! i will!!!!
I think you want to ask me regarding the restock of vip. We do not know, but Ryan will possible announce it in #announcements then.
<@&274971100184576010> could i please get some help a mod wont be able to help me
i got timed out at 18 people in queue is there any way i can get out back in that position i was in the queue for 45 minutes and it moved 3 poeple plx help me regain my spot or restock vip
i got banned for playing with hacker? wtf i think its a wrong banned anyone can help me to check this out?
I need admin about playimg with hacker
?banappeal
Hey, @slate vale
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
im in waiting for support
same if there is an admin that can help
hey man
wtf??? wipe at 2est but it says 3 est. why???? why???? me and my 10 members need free 1 day vip right now
already appealed
@solemn birch #support message
hate to break it to ya but thats not how that works. we also dont control update times
@brisk bluff any chnace you could get a hold of an admin for me
so admin can just do whatever they want? no consequences??? last time me or mine buy vip
thats for sure
admin
Admins dont do what they want... Be sure of that
how do you look at how much time you have played rustoria for
support pls @balmy cypress
I need admin about playimg with hacker
menace you have been told to appeal already
how can you look at how much time you have been playing the server for
go to battle metrics
no need to talk with a admin
yes i have already appealed and i have been told by mods my ban should be lifted already but it is not and i cant re appeal
so i kinda need an admin
you can dm the admin that was mentioned on the website.
then you will have to wait patiently till they respond
okay sorry
oh
?vipissues
Hey, @brisk bluff
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
can i please get some help?
I have the problem that i bought four VIP passes for EU Medium. thee of them are gifts.
Unfortunately i transmitted everytime my own steam ID instead of my friedns one.
Please contact @balmy cypress
thank you 🙂
Looking to give £7.99 away for EU Long
I PM him. thanks for fast response
/ticket
Hey, @proud grove
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
@tough bane Hey, when do you think Luke will be able to answer back.
He is pretty busy but please be patient. He will.
ok thankyou
@balmy cypress look at dm please
He will as i told you. No need to tag him there.
ayyo does the rustori no bp 3x wipe next week friday or tommorow
@echo venture
dont ping ryan he is very busy.
next friday
@mellow tundra asked me to dm, if you can look
You do not need to tag everyone. i told you already to be patient.
ok sorry
Any admin can talk with me ?
Looking for an admin to text with about an issuie.
I am no admin, but feel free to join voice.
Can I text you?
sure go ahead
Mr.@mellow tundra can y come and talk with me for a sec ?
having trouble downloading world any idea what to do?
NordVpn maybe 😛
hey make sure i can only 1 time make ticket Xd
you may need to give the system up to 15 minutes if you just got banned recently
ive never even played on rustoria
?mapfiles
Hey, @junior urchin
If you are received the Disconenction message World File Mismatch error
then follow this step:
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
thats why im so confued
did you login with the correct steamid?
Servers will automatically increase their size depending on the players playing and connecting to the server.
why cant i refund a subscription?
You may can. Please contact @balmy cypress regarding your request.
Wdym
some people have multiple gameaccounts and login with the wrong steamid there
Ok perfect. Please be patient though.
Ok
can i get appeal link for ban
?appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Does it wipe tomorrow in x3 US no bps
Any Admin ?
3x do not wipe this week
thx
what is your issue? Feel free to dm me or hop into voice.
Chill bro no one coming wht should I do.. 😄
@echo venture Could you open up your DMs for me? I'd like to send you a video of an issue me and my friend are having.
What’s the issue @runic marlin
ryan y are owner i want to talk with y also if we can
This is “intentional” to prevent people leaving loot in crates. If the crates are closing before you loot them please upload to YT & tag me in the link of it happening pls & ty 😄
it happens when you double tap e
@echo venture can y add me plz i want to talk y someting mate
up slots on main pls
still dosent work i load in and it loads little bit before it freezes i can hear like loading in sound and stuff but it wont download map
There’s 600 on US main right now with 300 in queue
it is already 600 players on there.
didnt know trains would be that big of a deal on force 😯
@echo venture Plz Add so important for me
I don't think ryan adds people he doesn't know
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
can i get some help please ?
i want to make ticket second time ?
i need help with rustoria store
Are you having issues signing in via steam right now?
Then please try to contact @balmy cypress with your steamid and your issue. He should be able to take a look at it then.
?donate
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
Okay thank you i'll check it out
I need to talk to an admin please
I am no admin, but what is your issue?
any admin online i18 bottom right is a guy with godmode on and idk he say hes recording a vid and can easy go deep on us because we cant killl him because he has god mode can you help us ?
on EU Long
?report
Hey, @mellow whale
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
ingame
I got ban for "playing with a hacker" even though I never played with one and I got ban last wipe and its carrying over
Hello, I just logged onto Rustoria Medium and I see that I've been banned for playing with a hacker. I would like to know more information on who was hacking as we were only a 4 man who have played countless wipes together and we know each other in real life, we are confused as to why we have been banned.
now its working i am just stupid XD
@steady yew simple, dont cheat 🙂
We didnt...
Thats why I am confused, we had an alliance with some neighbors so we assume it was one of them, just wondering which one so we can un-add them on discord
?banappeal @steady yew @near halo
Hey, @steady yew
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@steady yew damn bro cheating ass hoe
already did about an hour ago
dont cheat in rust 
And you definitely play with more then 4
Brewar we had neighbors it was 4 of us in main base though
Then please be patient.
eta?
eta is: dont cheat
I really just want to play force with the boys
i think its fair support
@steady yew it all makes sense
your entire "alliance" got banned
We do not give out any information about cheaters... Sorry
are you supposed to recycle even at fishing villages on 5x servers?
what do you mean?
/rec command
yeah every savezone should work
Can i get unbaned for my eac ban thats over 300 days old?
for modded 90 days non modded (vanilla) 180 days
?unlink @primal mauve
Hey, @primal mauve
To unlink your accounts, follow the steps below:
https://files.rustoria.co/s4k9G8qGZ5dQKnbSNnBqeEmQUAUy44PZ.mp4
can someone look at my appeal please i have been waiting a long time please and thanks
Been 2 hours since appeal have any idea when i will get unban?
ive been waiting 5 weeks lmao
oh rly 😦
yh i msg an admin about 5 weks ago then 4 weeks later get told to make an appeal ;-;
damn
damm
i got a question
k
i need a admin
i got banned for "ban evasion"
i got ban for playing with a hacker even though i didnt play
Kyle, what is the issue there.
If you guys did appeal at https://bans.rustoria.co be patient. Admins are pretty busy reviewing tickets and appeals.
I got banned for playing with a hacker and have no idea who it was
how do i find out who the hacker was
any eta on how long it will take me to get dragged for waiting for support?
Help I can't die on the 10x, I am stuck with the safezone status forever
You will not get any information about that.
us long i got Vip and i have a 277 queue
eu main map pic?
Please message @balmy cypress regarding your issue. Please dm him aswell your steamid.
how the hell do we not get any information about it? How does that even determine a fair ban?
But I want to make sure I never play with that person again
setting up for failure tbh
We do not post any map on forced wipe.
you will not because he is perm banned in most cases on our servers.
Admins will only ban someone if they are 100% sure that he is not legit.
I am stuck with safezone status outside of safezone
But I don't want to play with him on any other servers so how do I know
ESC —> suicide
how is this fair to people that played with a hacker though?? still not answereing my question
Ya'll are racist for muting me im black
not determining a fair ban for these at all
They will be unbanned if they do appeal.
then those appeals should be looked at asap.
tf?
people pay vip for a game they cant even play
for an unfair ban
then go through a process that didnt even have to be gone through
ok thanks i message im waiting
they will be but it needs some time. We do have right now 8 admins. We do this in our spare and free time and do not get paid for this.
not trying to be rude but you take the risk of playing with people you dont know. so its unfair for us to be blamed for your mistake
who gets paid for banning unfairly?
none of the staff are paid
its how they fix the issue what im upset about.
@little glade I will stop arguing with you about that now. If you have nothing else that belongs into #support I wish you a good evening.
Can I get unmuted
@tough bane help, I am stuck with the safezone status outside of the safezone
as I did message you. Try to get back to your base, do a suicide then please
Please go to https://bans.rustoria.co and appeal for your mute.
are the slot machines on EU Main or are they not in yet?
Slot machines are only on staging branch - as far as I know - and can only be spawned by admins
Is EU Long going to be in stock soon?
Nuclear How long is a banned with a hacker ban last
no clue. Be patient and check #announcements from time to time
playing with a hacker normally lasts until next wipe. But you need to appeal at https://bans.rustoria.co if you want to play again
thanks
@lyric lava Sorry that I am not available for voice. Can I may help you via dm?
Nuclear you get banned for playing with a hacker even in you don't know who was cheating on your team?
yes
you still need to fill in the appeal online
Submitted my appeal
Is it just me or did the leaderboards not reset?
Admins not looking at appeals ?
is there slot machines
yo yo
@echo venture whys your admin literally reissuing bans that already got appealed?
^
Hey, I'd like to talk about a friends ban.
can vouch that one
my internet is fine but as soon as i connect to server im getting 2k ping
and im us
and server is us
never happened before
My friend has had "you are next" in queue for hours, but he never joins, even when for a period it said that noone else was connecting to the server. Can someone help?
I'd like to talk about a friends ban.
Why aren't the mods active on this ?
There are active mods, but if your friend wants to appeal a ban then he can go to bans.rustoria.co
I appealed, waiting on response
we all appealed
when is vip restocking?
bc pretty much everyone got banned
He's tried. For a minor offense, such as saying something as a joke. But NOTHING has happened.
Yet for no reason he got banned.
Has he received a response?
Even with Appeals.
Has his appealed been denied or is it not reviewed yet?
when is vip restocking?
Denied.
how do i check my ban appeals
for a comment in chat.
That others can say without a single issue,.
^ Having same issue
So no comment ?
VG team, living in i20, using godmode glitch on purpose, maybe ban them ?!
eu long
?appeal
Hey, @simple geyser
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
does anyone know when zen zens dms are going to be opened i have dmd him 4 times reguarding my ban he told be to come talk to him 2 weeeks after my ban and i was banned on thr 15th of febuary
is there gonna b more vip for us vinilla long?
how much is VIP, and how to you buy it?
2 guys spamming hella hard on us main
?vipstock
Hey, @rugged path
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php
Do you have any further questions about this? Please ask in #support and we will be able to assist you!
You can check VIP packages at https://donate.rustoria.co
It's not against rules as it's Vanilla unless it's homophobic or racism, feel free to mute him by pressing on his name and click ''Mute''
oh shit alright makes sense
does anyone know when zen zens dms are going to be opened i have dmd him 4 times reguarding my ban he told be to come talk to him 2 weeeks after my ban and i was banned on thr 15th of febuary
i think you have to go to rustoria website to ban appeal
i have about my ip ban i was told personally y=to talk to xen xen
If you sent him a message- he will get back to you as soon as he's available.
^
No need to overflow his DM's, give him some time and I'm sure he will answer to you.
has he told you that your appel hyas been denied?
ok im just a little frustrated because im banned off of the only server that my friends play so im stuck solo on shitty servers
has zen told you that your appel has been denied or just hasnt responded
Spamming in here isn’t going to get you a quicker response. If you have messaged him he will respond when he has time.
my appiel wasnt about the ban it was to get un ip banned because my brother plays rustoria too
can you self promote yt in global chat on a server
The response is still the same, you just need to be patient.
i think links arent allowed in global could be wrong
i am i was just wondering if he was on vacation or something'
No. Links are not allowed.
i mean like if someone say go watch my new vid the chanel is yatata
Global chat is not the place for that
so no you cant
Still waiting for my appeal to be reviewed
i get banned but ppl like this dont https://medal.tv/clips/45628347/d13372dN7P4I
Look at the meters
Watch Admins say hes not cheating lol and millions of other Rust videos on Medal, the #1 Game Clip Platform.
all headshots but okay
can someone help me out im trying to play rust and everytime i click to enter server it says integrity error unknown file version
and idk how to fix it
?gamefiles
Hey, @idle shard
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
Try this please and let me know if it worked.
ok im doin that now thanks
Looking into @sharp girder
It's booting up now, 6 minute rollback. ~3 minutes until you can connect
is it up?
/s does not work on us 5x no bps
bro outo closed door off commands
on zeus 5x is recycling clan members allowed ?
No, please refer to /rules to be aware of the server rules.
It's /ad
its not for my use its a clan i wanna report. So, we went to online a clan it would have been 3v3 but the second we start booming thye inv three other people to hel defend and once they win the defemve the 3 extra members leave is that allowed ?
What does it say when you are trying to type /s?
You can always make a ticket in-game by typing /ticket add if you have any suspicions about teams/players.
Make sure to include all the useful information.
no its not suspicion its facts im just wondering if that is allowed wehre they dont exceed limit but are inviting a kicking players frequently ?
anyone can help in support call
Like I said- it's not allowed to recycle members on our modded servers, if you see team doing it- please make a ticket so our Administrators can take a look into it.
What's the issue?
Do you have keylock or codelock on it?
yes
can i have link to be unbanned
do you have to put in a ban appeal to get unbanned?
Hey. Idk if this is the right place. But just wanted to let the t eam know if u spam emotes u get kicked. idk if its every emote but i spammed "whoa"
i have a screenshot with a error message as well
how do i get unbanned??
WHY ARE MY TICKETS NOT WORKING ?
hello ?
<@&274971100184576010>
my VIP isn't working after unban
Please contact @balmy cypress and do include your steam profile or steamid in it and also state you issue to him.
?appeal
Hey, @royal coral
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
What does it say when you are trying to make one?
If it's related to our discord server- you can't spam emotes or anything at all.
can someone please take a look at my ban appeal i msg an admin around 5 weeks ago and he told me to msg him back when my subscription to my cheat ended which i did and he hasnt responded since please can some one just take a look
Doesn't seem too good for you pal in this case but if he did say that and you messaged an Admin- please wait for an answer.
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
nvm
man i have been waiting i understand this could be a punishment for what i did but im severely sorry
Administrators won't interfere with gameplay, however if you would like, you can make a ticket in-game by typing /ticket add.
I understand and like I said- you can wait patiently from Admin which told you to message him.
is 5 weeks not enough?
how do i report someone
most people get perma banned for cheating youd be lucky to get a time limit i think
/ticket in game galaxy
Hey, @forest urchin
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
thanks pops
i know and im tankful for getting the chance to even appeal
its just i was excited about geting a second chance
and he isnt even responding
idk maybe im jkust impatient
the thing is, is its not a guarenteed second chance
i know
i just thought he would look at my appeal at least
is it bannable if 2 clans ally on a solo duo trio? they have 4 combined
yes
i would think so make a ticket in game
oh no. i mean ingame. U know the gestures they added? It renders a 2D emote of your character
have a question about swapping my vip to another person because i bought it today and now have to go out town and its wasted basically. is that a option?
contact luke i think about vip issues
Not quite sure about that I'm afraid. In any case you can make a ticket in-game regarding it.
red its luke who deals with vip issues right?
Correct sir.
if someone purchases vip for the wrong server can they get it transferred to the right server
Yes, please have them contact @balmy cypress regarding that.
Oh btw can u unlink my old discord from my steam acc? Who do i ask for that? i requested it on the website already
?
oh not to me mb
bro we lost everything we had in the tunnel all my homies drowned after relogging
Can't really answer you on that, Luke can transfer a VIP to a different server it there was a mistake by any chance.
Sorry for that!
smh
I had an ak and ton of cargo loot in a small box on a rhib on cargo, the small box dissapeared when the server restarted
Hey! Any admins? I just got dc'd after waiting 5 hours in queue, any chance someone can look at the logs to plead my case?
i got you for him "sorry for that"
us main recyclers don’t work
unfortunately theres nothing they can do about the waiting in que i waited 8 hours once and my game crashed
i think main is messed up right now thats probably why you cant wake up or use recycler, it just had a 5 min roll back so imma assume the server got ddosed or went down
@grand geyser us main recyclers don’t work
any chance I could get a queue jump, the game kicked me whilst I was building my base, its currently decaying as we speak and I was 280 in queue
how do i fix timing out of server?
happens too often
i dont have vip and get kicked every hour
sit in queue and get to play 10 minutes
??
mmmm try reseting your router or fixing your game files
fixing game files by doing?
idk the command to pull them up
oh
I dont wanna stay just wanna put my mats in the TC so it doesnt stay then you can kick me again
!gamefiles
Hey, @sweet matrix
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
just annoying to spend 5 hours playing and building to get kicked
im pretty sure it doesnt tell you if theres any problems but it helps fix them if there is any
sorry about that
not sure its not guranteed
i understand
but sometimes it fixes problems if there are sum with the files yk
i got you
sorry about the que ik how you feel
i did since i got tired of it
monthly is way better then weekly since you only get 5 days of it and have to pay every week
15$ more for a month
yeah
whats up morgado
Sure, what do you need?
?ticket @wild flare
Hey, @wild flare
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
thanks
umm I have gotten fly hacked 3 times and have had to sit in q everytime and I want to know is there anyway I can get q skipped this has also happened to my friend bc we are the only ones that were in the mini
this is on us main btw
this is the only server my teammate cant wake up on
us medium
is it a server bug?
just reinstalled the game still cant wake up on this server
i need help with my homework anyone tryna hep im in 6th grade
sheesh my boy i aint got nun to do dm the problem ill check it out
help
?
need an admin
What the hell. The administrator killed us all in the game
can an admin figure out why I cant wake up
What the hell. The administrator killed us all in the game, on the train of EU long server
ooh nvm i only have vip on us main
lemme try a old website thats similar to battle metrics
ill try to do sum lol no problem
Check #wipe-feed
try F1 killing, and relogging
do you know if theres slot machines on main
Why does the administrator take other players and kill us? Why? It's terrible
it wont let me f1 kill
oh shoot yeah i forgot about wipe feed @delicate turtle
@near halo cant f1 kill, reinstalled game, didnt help. gonna try updating graphics driver now
Not sure
Can a admin for the website remove my discord account from my steam account please?
?unlink
Hey, @silent marsh
To unlink your accounts, follow the steps below:
https://files.rustoria.co/s4k9G8qGZ5dQKnbSNnBqeEmQUAUy44PZ.mp4
already did
After you do that, send your steamid to me
Why does the administrator take other players and kill us? Why? It's terrible
ok ty
What? To report something to Rustoria do /ticket ingame
Administrators and players on a train, killed us
Admins cant play our servers
Mind hopping in waiting for support?
He yells that he's a caretaker. It's evidence. He's immune to harm
it was probably a player
Why is my ping so high on US Long?
Hey, @little bear
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Is there an administrator online
Not an admin but whats up?
Unfortunately only Luke can help you with your issue. Please be patient
how do i report teamers?
do /ticket ingame
There wont be a restock for a fat minute
Can an admin please just drag me into a call? ill stream everything
did they forget to add slot machines in outpost ive looked everyone
`@near haloChange my VIP permission to another server
jwalk gotta be patient
Message @balmy cypress with your steamid
?vipissues
Hey, @unreal turtle
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Got me fucked up i aint gonna lie. I bought this shit fair and square
sorry to hear that
slot machines are next force
ik its a pain since luke doesnt have the same time zone try to be patient sorry for any inconvience
Slot machines were added.
Go changelog
Dude
I have a server. I know any admin can put me through que. I can stream my shit with luke
@balmy cypress 76561198185398455 Please transfer my VIP rights to EU long
dm him
https://rust.facepunch.com/blog/freight-transit-line they were added @warped kraken u guys just forgot to add them LMAo
lmao
actual yikes
^^
im not even admin or a chat mod yet lol sorry jwalk just tryna help
still cant wake up, its been like an hour now please help 😭
Yeah your good
we also dont have bandit
Do a /ticket ingame please
its all the other admins
im gonna these admins are slow in the head lmao
bandit camp is in outpost
Like I said, make a /ticket regarding this. Now please go to #general
there combined
where do they respond to the tickets
ingame
ingame do /ticket list
itll tell you when theyve replied and it show in chat or in console
Weather changes
SO DOGSHIT THE WEATHER
tf is it raining
for
24/7
thats just rust
We don't touch the weather.
rust going downhil lso fast rofl
that’s what happens when u play a game with dogshit role play devs
can someone link my twitter and twitch?
so i can get some more juicy server points
!verify
Hey, @sweet matrix
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
thanks zinxy x
Im not snowy but ok...
?vipissues
Hey, @verbal jackal
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
need to talk with admin
not an admin but might be able to clarify anything whatchu need?
Any idea on how to skip waiting times?
vip
sounds like a rust bug
its only on rustoria though
re-installing the game didnt fix it
i think it bugged when the server restarted
smack have you tried on any other server?
try logging out and turning down your graphic settiing
f1 wont work in that screen though
or get killed in some way
ummmmmmmm
use the suicide button
^^^^
smack you on us main?
had a teammate kill me
ohh
us medium
whats your graphic settings
hmmmmmm
hm idk either then lemme look it up sum
ive had the bug before but i was able to get killed and i could get up
hmmm
same
we've tried it all at this point trying to fix it
thats gonna be something you need a higher admin for
reinstalled graphics drivers and the game
lol
i had a ticket a couple hours ago but no luck yet
ye
ummm the only thing i could think of is wiping the player data
but that needs a higher admin
so
i looked it up rn
people say a big issue they had was they sum how pressed enter before spawning in or something so it acted like there chat was open and they were typing instead of waking up
try pressing escape and alt tabbing in out of the game a couple times
did that lol
didnt work still
nope
Random question, is this player a member of the staff team?
AM | APATSHI
<@&274971100184576010>
no just VIP
Huh, strange. Just watched him full loot a sleeper in Outpost. Either a member of staff or theirs a new exploit floating around
could it have been a dead body?
Not a staff member, we also wouldn't interfere like this. It could've been either what Zach said or his teamnates body.
No, 100% a sleeping player. Looted his clothes then put them on, sleepers still here (different name)
Can you loot teammates?
hm i wonder if you can loot teamates bodies from outpost now
are you able to reset my teammate that cant wake up
nope
I believe it might be possible on modded with clans, but I might be wrong about that
only dead bodies though
ahh yeah, that's weird. Are you sure the guy didn't have the clothes himself?
is an admin able to reset my teammate that can't wake up tho?
smack can you see your cursor
no
No, watched him run up to a sleeper, loot him then put the clothes on
alright well thats good
Sleeping player was
@Tomwodcke
I mean it's late at night and i'm rather tired, but i'm not going crazy... i think xD
any admins know if theres still a wake up and sleep command in the rcon menu
i know there used to be
im just gonna say this @manic tulip there is legit 0 way in less there is a new glitch with the new update to look bodys in outpost
Thats what I'm thinking, honestly I recommend reporting it to facepunch by doing F7 as if it did happen, it'd be a bug I'd assume.
probably i remember reading that you were gonna be able to see peoples body now in outpost but cant loot them
could be a glitch with the new force update
Yeah i'm aware, never been a way to loot another players body in a safe zone hence why i asked if it was a member of staff. I'll pop a F7 report through just to be safe
how does one get un reaction muted
tbh no clue
not true there has in fact been 2 glitches that let you loot body's but there really old so im wondering if one of the resent updates brought back this glitch
possibly could have^
Huh, never knew. Well i'm 100% positive the player in question looted another player, so must be an exploit floating around then
@strong meadow Can you help me get though que. I have everythign needed to prove that i bought it and seeing your an administrator, i know you can
@little bear last time im gonna say this no one but luke can help with vip
I knwo damn well he cam too man
Hey so like ive been in a 5 player queue now for about 4 half hours maybe 5 on rustoria us medium and im wondering why its taking so long for 5 players to leave the server because i know damn well more than 5 players have gotten off since then
idk man. Only lucas can help with anything apparently 🤣
nothing to do with the server
sure?
yeah its most likely because of wipe day
not cause that 5 players have left the server in the past 5 hours
3 of my team members got off and they dont have vip and it didnt move
if anything it would have to do with your game, i think my friend has had an issue like that in the past
How many are behind you