#support

1 messages · Page 1360 of 1

graceful tundra
#

you want us to fill out 18 ban appeals after you guys wipe our base and destroy hours of progress????

raven mist
#

we don't wipe bases

graceful tundra
#

okay idk why someone said our base got wiped then

#

but thats good too hear

#

at least we can continue wipe after this hiccup

frank urchin
#

<@&274971100184576010> does anyone deal with kits like Luke?

near halo
torn sky
near halo
#

ah right ofc

misty scroll
torn sky
frank urchin
#

Yeah he’s not answering and it’s nothing about me not being able to get a kit

#

@torn sky ^

novel locust
#

when does eu long wipe

torn sky
novel locust
#

k

normal dome
#

cheers boss

torn sky
vast jasper
#

i would like to be unbanned

torn sky
marble mantleBOT
#

Hey, @vast jasper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

warm tinsel
#

come online us @ashen prairie

split cypress
#

how much time does it take for ban appeal reponse?

sweet matrix
#

It could take up to 3 days

slate fern
#

how we gonna come online you @warm tinsel when we're all banned?

sweet matrix
split cypress
#

WHAT THE FUCK

#

i cant wait 3 days

sweet matrix
#

Im sure you can 🙂

warm tinsel
#

why u friend told me ur unban

warped kraken
warm tinsel
#

sorry @warped kraken

lilac nova
#

h22 team ban lol

scenic totem
#

We will be back in the server shortly

#

Don't worry

sweet matrix
scenic totem
#

I'd like to talk to somebody above administrator role, is there any supervisours?

silver dune
scenic totem
#

Related to 15+ group ban

#

I do not feel comfortable talking to administrators that didn't issue ban, so I'd like to request for supervisor or ban-issue administrator.

sharp wolf
#

Am I unbanned lol I’m at work I can’t see

mellow tundra
#

The ban was issued by @echo venture please feel free to appeal at bans.rustoria.co where he can view your appeal

#

@scenic totem

mellow tundra
sharp wolf
#

Okay all g

mellow tundra
#

Looks like your appeal was denied.

sharp wolf
#

Why

rugged estuary
#

Hello i have 100% proof of this kid ban evading

#

is there anyway i can get some help i f7 him but idk if yall get those

#

or if it goes to fp

marble mantleBOT
#

Hey, @rugged estuary

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

rugged estuary
#

thank you

cunning oyster
#

who can i talk to it says im banned

#

they has access to unban me

#

that*

mellow tundra
marble mantleBOT
#

Hey, @cunning oyster

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

cunning oyster
#

i have already submitted an appeal

#

i have already talked to chaos but he did not have the power to unban me

mellow tundra
#

Wait for your appeal to be looked into

crisp wind
#

any admin?

mellow tundra
#

sup

crisp wind
#

lowkey i wanted to sub to vip, i have it but wanted to activate autorenewal

static lichen
#

how do u submit a ticket

verbal jackal
#

?report @static lichen

marble mantleBOT
#

Hey, @static lichen

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

static lichen
#

ty

vocal salmon
#

I bought legend kit on 5x no bps and it did not give me what was advertised. It gave me hero kit items

small flame
#

I just got banned playing with hacker

#

???/

marble mantleBOT
#

Hey, @vocal salmon

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

grand geyser
marble mantleBOT
#

Hey, @small flame

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

I just got banned for playing with hacker

solar sluice
#

I just got banned for playing with hacker

rancid swan
#

I just got banned for playing with hacker

near halo
#

we all did

slate fern
#

rustoria main?

near halo
#

yea

slate fern
#

same lmfao

grand geyser
#

Please use the link above to appeal your ban.

near halo
#

THK banned lololol

small flame
#

we inv a random too team for bps

plucky parcel
#

Hi, i just got banned on vanilla us main for playing with a hacker, but i had just gotten added to that team 2 minutes before..

near halo
cunning oyster
#

when will my ban appeal be seen

solar sluice
#

1-3 buisness days

plucky parcel
#

Is there any way to get my appeal seen faster? I’ve spent almost 12 hours farming and stuff just to be banned when I didn’t do anything and didn’t know anything.

wraith oar
#

hey can i get an admin on the 5x solo duo trio my friend placed a couple of doors and now he dropped us out of no where and blocked us on discord and left the team so we cant open or /remove them now

zealous kettle
north storm
#

Hi, are vpns allowed?

wraith oar
#

alright thats what i thought, thanks for the response

torn sky
fiery vine
#

thk on top

#

@everyone

fading pebble
#

bruh

#

rustoria made it where you cant call someone a fa*

#

or fa**ot

#

thats dumb

#

sorta ruins rust

past pawn
#

/appeal @meager oasis

marble mantleBOT
#

Hey, @meager oasis

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

someone made a ddos threat against me

#

after i went deep on him

#

where can i submit a report

#

/report

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

modest wyvern
#

yo can I atleast get a reason on why I was denied, I was banned for hacking (this is the 2nd or 3rd time now..)

fading pebble
#

maybe bc its your 3rd time

modest wyvern
#

3rd time banned and unbanned

#

getting pretty annoying tbf

urban locust
#

Can anyone help me with this server not showing up for my brother?

#

he hasnt ever been able to play a rustoria wipe

#

he cannot join through IP or anything just says timed out

strong meadow
#

Or floors

lapis furnace
#

/ticket

marble mantleBOT
#

Hey, @lapis furnace

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

past pawn
#

?appeal @lapis furnace

marble mantleBOT
#

Hey, @lapis furnace

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

broken void
#

hey i just got banned on your 5x server and it was only the 3 of us on i killed a previous friend and destroyed his bag i forgot to clear TC can we get unbanned please

slate fern
#

Hey, i linked my account on rustoria page with the wrong discord

marble mantleBOT
slate fern
#

@near halo What if my appeal is done before the unlinking and it gets sent to that dc and I wont be able to see it? Can i still see the appeal response on the website or will i need to make a new one after the unlinking is done?

near halo
mystic hamlet
#

@near halo theres 2 clans teaming on the 5x US server

near halo
torn sky
#

@urban locust any chance your brother opened "rust staging branch" instead of "rust" ?

torn sky
#

@hazy snow pls do an ingame /ticket to report rulebreakers

#

i'll go ahead and delete your message since calling someone out will only help the actual rulebreaker to be aware and make him stop doing anything

hazy snow
#

Now open a tike and nothing happens nothing the guy is killing that killing

languid terrace
#

<@&274971100184576010> Hey, I'm just wondering. A Team member from our group has been banned, he's made an appeal and we as a group are waiting for the response he's going to be given. But were almost positive in no way shape or form is he cheating or has he been. We've played with him for a while and never had any reason to suspect him. Is there anyway we as a group can get some info? As if you say he's 100% cheating obviously we won't continue playing with him and he will be kicked, but we as a group want some help on making that decision if you get me. Will we be able to get some feedback on the matter?

plucky parcel
#

@torn sky can I please get someone to review my ban appeal ASAP?

torn sky
languid terrace
#

@sweet matrix is that the zinxy from SS btw? 😮

dark radish
#

p

torn sky
sweet matrix
dark radish
versed mural
#

hacker on rustoria us main

#

i maked ticket, look now please

#

full headshot

urban locust
#

@torn sky no he did not open the staging branch just regular rtust

versed mural
#

i have prints

sweet matrix
#

Please wait a admin will get to your ticket soon!

torn sky
plucky parcel
#

@torn sky thank you. I don’t mean to be annoying.

torn sky
#

all fine my guy

urban locust
#

@torn sky i can drag my brother in now so you can speak to him directly if you have any other questions

versed mural
#

/ticket add so much fun hacker just headshot (rustoria us main)

marble mantleBOT
#

Hey, @versed mural

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

torn sky
versed mural
#

ok but repply, i lost my loot for this trash

near halo
versed mural
#

i maked

maiden umbra
#

when i need support do i just wait in this channel?

versed mural
#

/ticket add player nick: (so much fun) hacker just headshot (rustoria us main)

marble mantleBOT
#

Hey, @versed mural

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

torn sky
#

@versed mural ingame means IN RUST 😉

verbal jackal
#

?report @maiden umbra

marble mantleBOT
#

Hey, @maiden umbra

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

vapid rock
#

Hey is it possible to change my VIP from EU to NA?

torn sky
vapid rock
#

thanks!

charred basin
#

does main bp wipe this thursday?

whole pilot
#

I need a admin asap

#

on UKN MAIN eu

#

Blatant cheater.

torn sky
whole pilot
#

who is lol

torn sky
#

UKN is

whole pilot
#

im bricked

torpid tapir
#

do i need to kill a naked even if we just talking about a base design?

whole pilot
#

ignote me

torpid tapir
#

or would that be teaming

torn sky
#

send me a dm and i send you the discord @whole pilot

torpid tapir
#

its not super clear

#

an ex-teammate is showing me where a bases loot is

#

and im standing next to him

torn sky
#

rules are pretty clear on that tho

#

if it is not showing on forbidden things you're good

torpid tapir
#

OK. i killed him lol

#

nevermind when i was about to shoot him we got shot

near halo
#

g

lusty slate
#

i subbed to yt but it wont link for me

near halo
marble mantleBOT
#

Hey, @lusty slate

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

versed mural
#

Are you going to wait for the fucking hacker to go offline to answer my ticket saying he's offline and can't do anything?

#

??????????????????

near halo
versed mural
#

not replied

#

:]

torn sky
#

Also be a bit Patient. We understand your frustrated. But we host around 20 servers. That’s a lot of appeals or tickets coming in. We will reach out to you ASAP

near halo
#

how long does it take for an admin to check my appeal

near halo
maiden umbra
#

support?

torn sky
#

Hello again

twin pike
#

Hey uhhh- Might have some teamers on trio ;)

torn sky
twin pike
#

ty ty

karmic otter
#

when will i ever get unbanned

torn sky
karmic otter
#

yes i got banned for joking in this discord saying someone ddos rustoria

#

cuz i cancelled out of q

#

when i joining server

#

and got insta permed

#

no warning

torn sky
#

And you appealed already?

karmic otter
#

yup.

#

so there is no way i can ever get unbanned?

torn sky
#

Aight this can take up to 3 days for an answer. Make sure to relog to the website to check if you received an answer

karmic otter
#

no i got an answer and it was denied, but i dont understand why it was taken so seriously, ive been playing this server for over a year and boughten vip all the time

#

and now i cant play w my friends over a joke

torn sky
#

Then you already have your final answer.

karmic otter
#

theres no way it can be changed?

torn sky
#

Also making jokes about ddosing is nothing we want here. I guess you will have to look for another server to play on my guy

karmic otter
#

wowowowowow

torn sky
karmic otter
#

ive appealed i cant appeal again

#

but cheater chinese chu clan is unbanned every wipe

#

theres actually nothing i can do?

small flame
#

thk banned

#

???

torn sky
#

Ddosing is something you shouldn’t make jokes about.

karmic otter
#

yeah ik

small flame
#

unbanned repeaked

karmic otter
#

i shouldnt have

small flame
#

hes a good guy

#

comon

karmic otter
#

but if i got like a warning or even like a 1 month ban or something i have never done it again

torn sky
#

@small flame anything i can help with? Otherwise pls use #general

coral ocean
#

hey, me and a friend just got banned from the server for "exceeding a group limit of 3" and it happened to us b oth when we walked into an abandoned base

torn sky
#

!banappeal @coral ocean

marble mantleBOT
#

Hey, @coral ocean

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

small flame
#

ya i got banned playing with hacker???

karmic otter
#

@torn sky so there is nothing i can do?

#

like legit perm banned for a joke

#

theres no discord rules of anything like that

torn sky
karmic otter
#

ok, thats kinda stupid how theres no server discord rules abt jokes

#

and getting banned from it

torn sky
#

Threatening to ddos a server is something that will be punished.

karmic otter
#

i never threatened

#

i got banned for wishing

torn sky
#

The same

karmic otter
#

how is that the same thing

torn sky
#

The result is that you said that you wanted our servers to get ddosed

small flame
#

ya i got banned playing with hacker???

karmic otter
#

it was a joke

torn sky
marble mantleBOT
#

Hey, @small flame

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

karmic otter
#

it was a joke

#

with no rules against it

torn sky
karmic otter
#

i dont understand that

solar sluice
#

that's so mean

karmic otter
#

0 rules on it

#

and perm banned

#

instantly

#

not a single mention of it in the rules lmao

dreamy raven
#

Can you get banned for "exceeding teams of 3" if someone else gives you their code? He legit just gave me the code to give me the last stuff in his raided base cuz he said he was gonna leave the server.

torn sky
terse sandal
#

!banappeal

marble mantleBOT
#

Hey, @terse sandal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

dreamy raven
#

@torn sky do I have to wait for 3 days to get unbanned now fr?/

torn sky
proven quail
#

yo zune

torn sky
proven quail
#

i have a eac ban on my other account that is 70 days old

#

i have been banned from rustoria servers completely

#

do u think i can get unbanned?

#

usually most servers let u play with an eac ban on an old acc

torn sky
#

Are you banned of our servers currently?

proven quail
#

yeah

torn sky
#

Use the website below

#

!banappeal @proven quail

marble mantleBOT
#

Hey, @proven quail

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

dreamy raven
#

zune how am I supposed to know when im unbanned if I get unbanned

torn sky
#

You will have to relog to the website

terse sandal
#

hey zune

#

i have a question

#

would it be okay if i messaged youit?

fading pebble
#

please for the love of godm fix the looting glitch

#

its so cancer

torn sky
torn sky
fading pebble
#

where you loot a crate?

#

and all the shit drops on the ground?

#

its happening to my whole team

torn sky
#

On what server?

fading pebble
#

5x

#

rustoria

#

us

#

ill clip it next time it happends

#

thought it happened to everyone

torn sky
#

Pls do an ingame /ticket. That goes straight to our admins and they can have a look into that. Attaching a clip would be insane ThumbsUporia

near halo
#

if ur a solo and have a clan and theres a duo that has a opposite clan, is that still teaming

little coral
#

Main had over 3 clans banned for hacking this wipe

#

Not a good look 😦

near halo
#

@torn sky

pure reef
#

Can we get a admin on the 5x

#

US

pine echo
#

my friend got vpn banned , he submitted the appeal a day ago ,,,,,, didnt get reply could u plz help!!!! my friend got vpn banned , he submitted the appeal a day ago ,,,,,, didnt get reply could u plz help!!!!

brittle pasture
#

hi can i contact an admin please? i have an issue on rustoria us medium

sullen seal
#

big black balls

pine echo
#

<@&274971100184576010>my friend got vpn banned , he submitted the appeal a day ago ,,,,,, didnt get reply could u plz help!!!! steam id 76561199065186547

verbal jackal
#

?banappeal @pine echo

marble mantleBOT
#

Hey, @pine echo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

sullen seal
#

move me and @surreal wind pls

near halo
#

no

sullen seal
#

cock

#

in my asshole

#

SIKE

west osprey
#

If you guys don't require support take this to #general

surreal wind
#

not me

#

but dog needs help

west osprey
#

Unfortunately as stated before I'm unable to help you with your homework. If you don't need support take it to #general

sullen seal
#

its nopt about homework

west osprey
#

What is it about?

sullen seal
#

something secret 😜

#

move me to find out 😫

surreal wind
#

I need help but on a different topic i need to ACTUALLY talk to somebody

sullen seal
#

so you gonna move me? im waiting 🍆 💦

surreal wind
#

bro your so weird

languid terrace
#

Can I get a response from an admin please

near halo
#

<@&274971100184576010> when is cargo coming it hasnt been here today

#

trio 5x us

hollow compass
near halo
#

stfu

mellow tundra
mellow tundra
solar sluice
#

some cheater joined our team for 2 minutes and now one of us is perma banned.
that's messed up. we can't just spot one cheater out of many and that just in 2 minutes.I know it's his 4th offense but it's just so stupid to get banned for 2 minutes of being in a team with him.

dark radish
#

Make a ban appeal my dud

marble mantleBOT
#

Hey, @solar sluice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

coarse thunder
#

Does vip auto renew

dark radish
#

depends if you bought a sub or a 1 time

coarse thunder
#

ok. thanks

dark radish
#

You can always check on the webstore aswell

near halo
#

is there any way to buy VIP through the US? my card does not accept non US purchases, and doesnt work with paypal.

#

ANY UPDATE ON IT @mellow tundra

strong meadow
terse sage
#

how do i check when my sub expires

near halo
near halo
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

lament finch
#

im trying to play on a rustoria server and it says i'm banned for hacking.. i 100% have never hacked so i'd love to see the evidence.

sweet matrix
lament finch
#

yeah, that seems like a lot of work. Someone was being really fuckn lazy cuz there is no evidence of me cheating ever. Ill just play on other servers with better mods

lofty yacht
#

why do you get muted for saying "pakistan" ?

sweet matrix
#

Alright well if you do ever want to appeal the ban you will have to visit that website.

sweet matrix
lofty yacht
#

oh

potent dagger
#

I believe Rustoria has an auto-detect program that checks IPs to see if they have been banned and auto-bans anyone with that IP. I was banned on connection because I use a VPN and some hacker probably used that VPN to cheat and got it listed as an IP ban. I am going to appeal to see if that is the case.

sweet matrix
#

I'm almost sure it's because of the vpn. Just put a appeal in and mention the vpn in the appeal and you should be all good!

potent dagger
#

thank you

sharp folio
#

vpn ban!! help

hollow compass
marble mantleBOT
#

Hey, @sharp folio

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

sharp folio
#

i can't use this

#

it's say :YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.

near halo
sharp folio
#

em... so 5-10min can play?

near halo
strong meadow
silent trout
#

how do i make a ticket

near halo
silent trout
#

thanks

#

@near halo it's not enough space, do I reply to the ticket to add more info?

near halo
lunar ocean
#

I'd like to ask some questions about the account number:4887_kannapog:

vapid granite
#

any1 have any idea when vip for eu long restocks

marble mantleBOT
#

Hey, @vapid granite

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

near halo
#

Most likely it will restock a few days before force ^^

tender oasis
#

I bought vip for eu main but my friends are switching to na main is there a way to switch vips?

near halo
tender oasis
#

thanks

versed mural
#

FUCK

#

THE TRASH

#

STAFF

#

I MAKED ALL

#

TICKETS

#

ON RUSTORIA

#

2X HACKERS

#

AND NOT GOT BAN

#

STUPIDS

#

going to take it in the ass, they just want to know about the money from the VIPS, I already made 2 hacker tickets today I have prints and proofs and they don’t take a ban, they’re going to fuck themselves, I’m leaking this server shit

strong meadow
#

What server did you make tickets on and what's your ingame name?

#

@versed mural

versed mural
#

us main

#

ANTIKERA NEWPLAYER

#

There's no way to play your server anymore

#

All day I reported hacker and only one banned

near halo
#

can i tell how i got banned?

versed mural
#

I've been playing at rustoria for years, but there's no way, it's literally impossible to play.

near halo
strong meadow
near halo
#

yeah but im confused cause it says hacking but ive never played on rustoria could it be that my friend was banned from the game and i gameshare with him on steam to get a game is that why?

near halo
#

i already made a appeal but they just denied and all i asked was why i was banned and if i could get unbanned

#

?

near halo
#

can anyone go into detail for me or no and can i ever get unbanned?

near halo
#

can anyone go in detail or.... no

strong meadow
near halo
#

k thanks

fluid ledge
#

Me and my clan got banned on eu main. You banned one of us for hacking which I can tell you he clearly isn’t. I just want to talk to someone of what he did, was it to many reports which leeds to a ban or why??

#

Cause he doesn’t use hacks 😦

marble mantleBOT
fluid ledge
#

76561198123818314

#

That is my steamid:) ^^

strong meadow
fluid ledge
#

Just saying, you banned 14 people for basically nothing I know that 4 of us bought vip just to get our wipe ruined???

strong meadow
#

I understand your frustration and that you were innocent but we treat the situation in this case the same. If you play with a hacker, innocent or not, you get banned for the wipe. Also just because an individual purchases vip doesn't mean we will give special treatment.

fluid ledge
#

No I understand that, but we payed money to get our fine a completely fine wipe ruined??

livid iris
#

hey i just tried joining the rustoria us main and i was fine yesterday and now it says im banned for playing with a hacker but none of us were hacking what is this?

marble mantleBOT
scarlet maple
#

any admins on? there is a cheater on the 5x no bp that lives right next to me

runic marlin
#

So strangest thing happened. I log into the server and I see my base being entirely gone but me and my duo were left untouched and I still had my Ak kit on me. My tc had materials so it couldn’t had decayed. Anybody know what could’ve happened?

scarlet maple
#

/ticket ingame

marble mantleBOT
#

Hey, @scarlet maple

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
near halo
runic marlin
#

Yeah it’s the nobps 5x and I thought of that but why do that and not take my Ak kit lol. We had just started and it was one of the most valuable things we had atm

scarlet maple
#

i submitted my ticket please look into him he is cheating his ass off

stable sierra
#

can i speak with @balmy cypress

#

in private pls

scarlet maple
#

he already got off cause he knew he was going to get banned is their a way you guys can still ban him he has had this game for a week with a private profile going around double dinking everyone

runic marlin
near halo
scarlet maple
#

smurf? what is the point of a smurf account if hes private it just looks shady

#

\

runic marlin
#

For sure, but they'd still need proof of him in the act of cheating.

stable sierra
#

I am interested in in serious donation

#

I would like to speak with him

near halo
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

near halo
#

^ you can donate here

stable sierra
#

Yeah but I'm interested in something else

near halo
stable sierra
#

Ok

scarlet maple
#

we got proof if you guys need it lmk

near halo
languid terrace
#

Hey, I'm just wondering. A Team member from our group has been banned, he's made an appeal and we as a group are waiting for the response he's going to be given. But were almost positive in no way shape or form is he cheating or has he been. We've played with him for a while and never had any reason to suspect him. Is there anyway we as a group can get some info? As if you say he's 100% cheating obviously we won't continue playing with him and he will be kicked, but we as a group want some help on making that decision if you get me. Will we be able to get some feedback on the matter?

near halo
languid terrace
#

@near halo that's fucked.. surely we as a group can get a reason whether it's esp, scripts etc. We're the ones who have to make the decision whether to trust him and believe its a false ban or risk our own accounts? Some of us have $1000s worth of inventories.. he was apparently banned by a director.. now what's to say due to his position he feels he doesn't need to give a reason?

#

It's not like he's going to admit 'oh I falsely banned this guy oops'

#

Please we've played with him for months and we can't just rely on shit without any feedback

runic marlin
#

Ask him to tell you guys the truth and then go from there. It's more about trust in that situation. Do you trust him enough to keep playing with him or if you don't, don't play with him.

languid terrace
#

Yes we trust him. But if we're making a mistake we would like at least some kind of warning/feedback as to why

near halo
languid terrace
#

It just says banned for hacking.. like..

acoustic bramble
#

what @languid terrace is meaning is that whatever decision we gonna make, kicking or keeping him, will affect the hole group since we gonna loose many members by keeping or kicking him. we only would like to have some proof so we can make a decision on solid grounds

sick sky
#

!ip

near halo
languid terrace
#

Just a more detailed explanation.. as 'hacking' isn't really anything to go by.

scarlet maple
#

pix what is your teamates name

acoustic bramble
#

i mean we already lost all the work we put into the wipe, the base got already raided since they heard the group got banned. but now its about the group and how we been able to continue as a group. we dont want to kick ppl if it was a false ban

languid terrace
#

Like can an <@&274971100184576010> look into it further. As its kind of important. Hes obviously made a ticket but if he makes some bullshit up about not getting a response then we're kind of playing with our accounts and risking losing them

runic marlin
#

I think he means that they might get banned off rust completely if caught playing with a cheater

near halo
languid terrace
#

Exactly?

#

We don't want that to follow us. So we just want a better reasoning than 'hacking'. As a group deciding whether to risk playing with him or kicking him we deserve that.

near halo
languid terrace
#

But if we continue playing with him? As we trust his word? We will be risking worse shit happening.. so all we want is justification and a better reason than 'hacking' so we can make an easier decision on how to handle it

runic marlin
#

If I were you I'd contact the admin who banned him and discuss it with him.

near halo
languid terrace
#

That's the thing it was a director.. and obviously his heads so far up his ass he ain't responding to shit

runic marlin
#

So, Ryan?

languid terrace
#

He ain't going to admit shit if he's wrong

#

Yeh

runic marlin
#

I'm sure he will. I've been an admin aswell and we all do mistakes every now and then in life. All you can do is admit and apologise.

near halo
#

If you guys want to have a conversation, please take it #general

runic marlin
#

If your friend was wrongly banned, that is.

languid terrace
#

😅 😅 😅 no I want some fucking support on the matter but don't seem to be getting any

near halo
acoustic bramble
#

pix, pls keep it clean. yes we are upset about loosing the hole wipe and vip but its no point beeing like that

languid terrace
#

We spend money to play the servers and don't seem to be getting any support on the matter

fossil igloo
#

Is there anyway we as a group can get some info? As if you say he's 100% cheating obviously we won't continue playing with him and he will be kicked, but we as a group want some help on making that decision if you get me. Will we be able to get some feedback on the matter?
@languid terrace we are not discussing bans with a 3rd party. If the player made a ban appeal ( bans.rustoria.co ) and he doesnt get unbanned, you cant play with him anymore, simple as that. He can also always message the admin that banned him to get more info on his ban.

languid terrace
#

Like I've said the guy that banned him won't give anyone the time of day

#

Head in ass

#

Remember

#

And no admins will have balls to question it because of the hierarchy

fossil igloo
#

Link me your friends profile

languid terrace
#

Dmed @fossil igloo

fossil igloo
#

No need to tag me 2x. Seems like there is a open ban appeal, so he has to wait. 🙂

languid terrace
#

And when the directors heads so far up his own ass to reply? What then mate

fossil igloo
#

I mean with that attitude i would hope Ryan doesnt replay to any of you 🙂

languid terrace
#

Great service for money

#

I like it

fossil igloo
#

You donate for queue skip, not for the rights to be abusive towards staff.

uneven panther
#

can i report a cheater

#

hes flying around and aimbotting

#

got it on video

near halo
languid terrace
#

And my team donates to the server to be treated reasonably

#

And receive a valid explanation rather than ignorance

fluid ledge
#

Pix let’s just wait until koka gets something. With some luck he is gonna get answers before force

#

So no point in arguing

languid terrace
#

Nah he won't get a response

#

And no one has the minerals to question a higher uo

#

Up

fossil igloo
#

Are you okay buddy? It has been 14 hours since his ban. People sleep? People have other things to do?

languid terrace
#

A friend spoke to modetators and admins yesterday and they were trembling at the idea of questioning a ban there master

#

By there*

#

Couldn't get any info on it as none was given as apparently because he's Lord of the hierarchy he doesn't need to give a reason

fossil igloo
#

You werent given any info, because we dont disclose info about a ban with a 3rd party.

#

Your friend made a appeal, now wait.

languid terrace
#

No. Even the admins were scratching there heads yesterday. Didn't have a clue.

placid needle
#

Why am I barred from joining the association?

stone frigate
#

Emm can someone help me ?

#

i just cant type in chat

near halo
near halo
near halo
stone frigate
#

no like i was typing and then from all the sudden i was not able to text

#

and i wasnt muted or something

#

already tried to relog

peak crater
#

Maybe try verifying game files through steam

fossil igloo
stone frigate
#

but i was in game the whole time like

peak crater
#

Yeah I know what you mean it's weird generally a relog should fix the issue if not verifying game files seems to always fix any issues before considering a full reinstall

#

Did you try another server @stone frigate to see if it's the game?

stone frigate
#

nope

#

found out what happened

#

i was muted

#

idk why tho

peak crater
#

At least you resolved the issue lol

#

Now you can enjoy gaming again

#

Can I get admin advice or help from anyone who knows the rules well on the solo duo and trio US 5x server please

peak crater
#

@near halo So I started off solo in the server today, then my brother joined me half way through the day, later on a neighbour joined me as he didn't have friends on the server, while I was offline my brother got his friend to join assuming gave the codlock as I was clan leader and I assume we got banned for exceeding clan numbers, I'm happy to follow rules as it's a clear max 3 player clan server, but how long does a ban like this last? I haven't been on for 6hrs so unsure if it impacted me but beinf my base and I created the clan I assume I have been

near halo
#

10x no bps eu cargo is messed up, no scientists are spawning nor any objects on the top of the cargo, so none of the big containers, crates are still spawning though

#

its happened twice in a row so far

near halo
near halo
mild cradle
#

How did i legit get banned for 2 months for calling my clan 'REGEN' thats so stupid

#

or perm banned sry

near halo
#

oh really?

near halo
#

didnt know it was intentional, recently the cargo has been buggy last night, it just didnt move

violet dagger
mild cradle
#

Sheees that cargo is awesome

near halo
#

ohhhh, that makes it ridiculously easy to control then lol

#

especially if you have m2

mild cradle
#

xd

#

it looks shit but its kinda op

fossil igloo
#

Your friend and your entire group is unbanned @languid terrace. Sadly i couldnt see which account is yours otherwise i would have skipped it by accident 🙂

runic marlin
#

Lol

acoustic bramble
#

@fossil igloo ty a lot

graceful tundra
#

yo are we getting any compensation for the fact that 15 of us got banned for no reason and days of progress got ruined ? dont get me wrong ty for the unban but it kinda sucks bc we got offline the moment we got banned// and we had been farming up a lot

#

can i talk to someone? waiting in support

fossil igloo
#

We are not be able to give item refunds, especially on Vanilla servers. However im more than happy to another 5 days to existing VIP packages in your group.

graceful tundra
#

that would be great what can i provide to help out?

fossil igloo
#

Just have everyone in your group that has VIP DM me with their steam profile 🙂

graceful tundra
#

great give us a min

acoustic bramble
#

i sended to u hoppel

fossil igloo
#

Thanks, i will go through them in a little bit! & sorry for the issues!

languid terrace
#

lol

#

So what group has friends in high places then

#

@fossil igloo So can we get a reasoning behind it? "we believed he was.. "

vast jasper
#

so where do i go to get my extended vip

near halo
vast jasper
#

64id?

fossil igloo
# languid terrace So what group has friends in high places then

If it makes you feel any better, none. In fact it was a automated ban because your friend triggered different things in our anti-cheat, which only really Ryan or i can identify / look into it, thats why none of the admins were be able to help last night. We will adjust our AC in order to prevent false positives in the future.
Since it was a mistake on our side im more than happy to extend the VIP for your group by 5 days (even tho you were only banned for roughly 15 hours).

near halo
vast jasper
#

k

scenic totem
#

@fossil igloo

ocean cedar
#

Player: “Chu” in Rustoria long US is cheating. He killed me right outside outpost and walked right into outpost without dying or getting a timer

near halo
unreal turtle
#

@near halo ]

#

Hellow!

#

My friends played with cheaters

#

But they didn't know he was cheating

#

Later, they complained for a long time and did not reply

#

They were set up by cheaters

#

@fossil igloo

#

@raven bison @quick escarp

#

@candid panther @grand geyser @proper scaffold @near halo @brisk vessel @queen kettle

near halo
#

?banappeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

Please visit the website above regarding your ban

runic marlin
#

If someone gets banned for too many members near the end of the wipe, how long is that ban gonna last?

unreal turtle
#

sry...

#

But more than ten days have passed since the appeal

#

There is still no reply

near halo
fossil igloo
near halo
unreal turtle
#

76561198435357394

#

@fossil igloo

#

They are all VIPs of this server

mild cradle
#

If you get unban where can u see it

#

Without going into rus

#

rust

quiet atlas
#

some Russian kid is blasting racist/offensive sounds at the desert fishing village in US Medium

#

and he just trapped me in front of the vendor with a horse for the last 20 mins

#

I just logged out to see if that will stop him but there's other people waiting to talk to the vendor there too

native pawn
#

Why was I banned for "hacking" literally makes no sense

unreal turtle
#

Hacking Ban is VPN Ban i think

native pawn
#

So im banned bc i had a vpn on?

near halo
#

?banappeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

Please visit the website above

native pawn
#

Thanks

near halo
mild cradle
#

@near halo thanks

sudden copper
#

@near halo yoo i need help in game

near halo
sudden copper
iron hazel
#

Where do i report?

near halo
iron hazel
#

Ok

ocean cedar
#

@near halo when someone cheated and kills you, do you get your stuff back? Just curious because I had a lot of HQM etc

near halo
ocean cedar
#

@near halo how would I know where their base was?

near halo
ocean cedar
#

Cool..

paper plover
#

cheater fadedcriz he has got aim and wallhack

near halo
foggy yacht
#

/ticket

marble mantleBOT
#

Hey, @foggy yacht

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

tall lance
#

hello there is a duo server at rustoria ?

dark radish
#

no

dark radish
tall lance
#

which one is trio sir

dark radish
#

its a 5x modded

fair ruin
#

yo, you guys need to do something about this ovo:) clan on EU Main, they are running around 20deep, tripple headshotting everything from hundreds of meters

marble mantleBOT
#

Hey, @fair ruin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

foggy yacht
#

!report

marble mantleBOT
#

Hey, @foggy yacht

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

foggy yacht
#

fam i reported a clan poping heads through walls and they still not banned

#

they are l8r clan

#

in 10x

#

eu

near halo
fair ruin
#

yeah my whole group have been doing that since the beginning of this wipe. answers we're getting is pretty much you cant do anything, can I get another explination? we have gatherd some clips of them tripple doming 2 guys of us from 100m+ in half a spray and still nothing is happening

#

I know its hard to catch scripters tho, I dont want to be annoying but this is ruining the sserver

near halo
fair ruin
#

already did @near halo

near halo
fair ruin
#

yeah it already got reviewed, does that mean the investigation is closed or na?

#

because they are obviously toggeling

foggy yacht
#

bonkers just chill for a bit and they WILL get banned

fair ruin
#

yeah sorry for spamming

foggy yacht
#

idc if they get banned now or tomo its just they are focusing us and trying to raid, just know they threw 1 c4 and a rokcet

#

btw where do i submit my evidence

near halo
#

can i get a admin

#

fast

turbid owl
#

a cheater just spawned into my base took all my boom and rockets and hes chinese, hes saying hes an admin.

near halo
#

@echo venture <@&274971100184576010> <@&415898423460626432>

#

I found a cheater group can i get a admin pls?

zealous kettle
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

oww kk

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

frigid minnow
#

!report

marble mantleBOT
#

Hey, @frigid minnow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

frigid minnow
#

/ticket Justu

marble mantleBOT
#

Hey, @frigid minnow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

sweet fern
#

When logging in to your server, it writes Banned< come in discord Rustoria

#

help me

#

!report

marble mantleBOT
#

Hey, @sweet fern

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

sweet fern
#

/ticket

marble mantleBOT
#

Hey, @sweet fern

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

silent zephyr
#

@turbid owl admins doint play on servers

#

best thing you can do is to submit a ticket and report him to admins

hard fjord
#

due

#

dude

#

i asked why i cant say f

#

a

#

g

#

then got muted explain

torn sky
#

and i'll tell you again

hard fjord
#

go ahead

torn sky
hard fjord
#

but i didnt call anyone it

torn sky
#

that includes the word you had to say ingame and here again.

hard fjord
#

then i proceed to get muted

#

i asked why i cant say it

#

then i get muted

#

makes no sense

torn sky
#

i answered someones question about it and you had to split it up in 3 seperate messages... seems like you have been aware of not being able to say it in 1 piece. Feel free to appeal your mute on our website but i believe it will stay. Have a good day Warden

hard fjord
#

but i asked why i couldnt so why did i get muted

#

lol

torn sky
#

people mentioned/asked it before and i answered it. You had to type it out...
anyways have an aweseome day

hard fjord
#

and i didnt see it

#

so why coulDnt you just redirect me to that message

#

lmao

torn sky
#

unlucky you haven't seen it. Now you're aware of it

hard fjord
#

are you dumb

#

honestly

#

it was a question

#

didnt know what the problem was

#

then got muted cause i asked why

torn sky
#

you can't justifie being homophobic or racist because it was a question. have a good day

near halo
#

bro

#

admin

#

please help

#

i got ban for "playing with a hacker"

zealous kettle
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near halo
#

i met this guy

#

he killed me

#

and told me to join

#

i said ok

#

and then bam aftewr like an hour i get ban

gleaming sorrel
#

Hello can someone take my support

small flame
#

jeff samething bro but i was trying too get bps then i inv to team then get banned i want a refund on vip this bull

torn sky
#

!banappeal

marble mantleBOT
#

Hey, @torn sky

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

torn sky
lyric ice
#

hey i just got just and join a server called rustoria us main i think and i joined and it said banned for playing with hacker

marble mantleBOT
#

Hey, @lyric ice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

lyric ice
#

wut it says my appeal was deied

#

i just got rust

gray badger
#

a staff pm me

raven mist
#

Feel free to pm me @gray badger

soft egret
#

pm me ADMINs pls

sullen grove
#

@raven mist need imeadeate help with cheater

raven mist
#

hey @sullen grove Please make a /ticket ingame and ill look into it whenever we received the ticket !

sullen grove
#

@raven mist u got it there please ban him as quickly as possible

#

he s messing everyones game

faint mason
#

!abanappeal

#

wait what happened

#

Im really confused I just got banned for exceeding group limit of three for absolutely no reason

grand geyser
#

?appeal

marble mantleBOT
#

Hey, @grand geyser

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

cold lark
#

/ticket in game doesnt work on the rtg

marble mantleBOT
#

Hey, @cold lark

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

raven mist
#

@faint mason you around? wanna hop in waiting for support please? 😄

faint mason
#

Yes

split cypress
#

guys

#

after pressing the "watch on twitch" button

#

it says no results found

#

so its too late for me to get skins?

sweet matrix
#

Drops are not live atm

split cypress
#

when will they be

sweet matrix
#

March 4th

split cypress
#

can i get all skins that my friends got like 1month ago

sweet matrix
#

No

split cypress
#

omg nooo

#

its gonna be new skins?

sweet matrix
#

Yes

split cypress
#

okay how can i know the schedules please

sweet matrix
#

I have no idea what the stream schedules are

split cypress
#

then how did you know that they will be on 4th

sweet matrix
#

Alistair anouced that the next round of drops is the 4th on his twitter

split cypress
#

ah okay thanks!

near halo
#

how do i report a cheater?

tough bane
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

gilded axle
#

i joined the steam group when trying to link steam and when i do /auto it doesn’t say i have

void vault
#

Hello, could I swap my EU Main VIP to US Main VIP?

mellow tundra
#

please contact luke

void vault
#

it says hes not allowing private messages i did try

tough bane
#

He is actually

mellow tundra
#

@balmy cypress

tough bane
#

Check if your settings are set correctly

near halo
#

how can i verify

torn sky
marble mantleBOT
#

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

nova marlin
#

Is there an administrator there

signal nymph
#

can someone help me

#

admins

#

???????

#

please

bleak talon
#

😄

torn sky
#

sup?

signal nymph
#

so

#

its not this server

#

but

#

im trying to join a sandbox

#

and it says steam auth timeout

#

whats that mean

wary osprey
#

Cannot join US Main

hollow sequoia
#

steam auth timeout, on me and others? 3x eu

signal nymph
#

same for u coopot?

#

coolpot

cloud sandal
#

ofrtnite

hollow compass
#

Seems like there is an issue with steam right now - don’t want to speak on behalf of the admins, but just wait. 🙂

hollow sequoia
#

me and jungle

gleaming hatch
#

cant join zeus

cloud sandal
#

who?

signal nymph
#

i cant join a sandbox

nova marlin
#

I met a cheater on the server, although I reported him, he was still on the server

cloud sandal
#

did u guys here that ryan jd supports DN

marble mantleBOT
#

Hey, @nova marlin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

sweet matrix
#

And just wait for a response on the ticket

sweet matrix
cloud sandal
#

zinxy

#

why u support DN

sweet matrix
#

Huh

subtle mortar
#

reeeeee

cloud sandal
#

why

signal nymph
#

ik

#

im saying in general

cloud sandal
#

why do u support it

#

@sweet matrix

sudden spear
#

is anyone getting a error msg saying steam auth timeout

hollow sequoia
#

negotiating connection, is this a stema thing then]

signal nymph
#

yes tmc

hollow sequoia
#

#yes tmc

signal nymph
#

its gat

sweet matrix
#

I don't quite get what youre asking cause I'm bricked rn lol

signal nymph
#

gay

#

bruh

#

not much help

sweet matrix
#

Lol

cloud sandal
#

???

sweet matrix
#

I dunno man but if you don't need real support #general please

past pawn
#

?appeal @hard solstice ,

marble mantleBOT
#

Hey, @hard solstice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

hard solstice
#

@past pawn he says he was also banned/kicked from the discord do you know what thats about?

rose rock
#

Bruh what happened

hard solstice
#

mx i know little but i dont think this is the chat for it

oak walrus
#

is us 5x bugged rn

hybrid helm
#

whats this?

torpid vortex
#

Im having that same problem

hybrid helm
#

hmmmm

torn sky
#

restart steam and launch rust again

#

you're good then unless steam is down

torpid vortex
#

my whole clan is saying that its down

#

and apparently many others

#

I think its steam ive restarted my game 4 times lol

near halo
#

I restarted steam and it still does not work

torn sky
#

looks to be a steam issue

hollow compass
#

It's all servers right now if you try and join you'll have issues due to Steam being down and giving Steam Auth Timeout you just have to wait for it to be fixed

oak walrus
#

same

violet dagger
#

Steam is down

#

A lot of servers are experiencing it too atm.

#

All we can do is be patient and wait it out till it is back

sullen sandal
#

ok 😦

past pawn
vital jackal
#

When I try to do the workcart beta it doesn't show up as an option

near halo
#

can an admin or mod help me im in waiting for support call

#

1 more time

hard solstice
lucid harness
#

I need support with an issue, waiting in VC =)

sweet matrix
meager schooner
#

we need mod in vc

#

earrapers

#

zune is at bathroom

#

nvm hes back

near halo
#

How can i make a ticket?

grand geyser
# near halo How can i make a ticket?

By doing in-game /ticket add and include all the information you want regarding any rulebreakers/cheaters or if you want to just reach out to our Administration team.

near halo
#

Thanks

#

Sent chief

stuck osprey
#

cheater on da server

marble mantleBOT
#

Hey, @stuck osprey

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

stuck osprey
#

EU main

#

woah admins you guys dont play 0_0

west umbra
#

/ticket add

marble mantleBOT
#

Hey, @west umbra

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

signal nymph
#

is steam fixed?

#

@everyone

strong meadow
quartz hull
#

what is /skin

grand geyser
# quartz hull what is /skin

With /skin command you can skin items in-game and you must be an VIP to do so. For example any kit would grant you access to /skin.

grand geyser
signal nymph
#

OK

opaque chasm
#

so why cant we place the tubs from the summer dlc?

hard sigil
#

if you get eac banned while playing a rustoria server are you permanently banned on rustoria even on an unbanned alt?

near halo
#

I'm literally a solo and I was allied with a clan and when I joined their team, I got banned for hacker association and my appeal got denied. WHY?

viscid verge
#

how do u report a cheater

#

i think LGBT A.J is ESP

torn sky
strong meadow
#

Hey unless you specifically need Ryan, I might be able to help if you PM me.

vestal sparrow
#

i was muted for asking why someone is tapping with ak how is that racist

#

but theres a naked saying black people arent real and should be killed and i get muted

marble mantleBOT
vestal sparrow
#

76561198974737555

#

@strong meadow ^^^^

strong meadow
# vestal sparrow 76561198974737555

You've been unmuted, it looks like our filter picked up a specific word in what you said. Apologies for the situation, I also recommend doing /ticket if you notice a player being racist, but we do not moderate voice chat.

vestal sparrow
#

OK

hard sigil
#

are you allowed to heli ram and crush people at outpost?

near halo
#

@echo venture the text "teleporting in ** seconds" is stuck

near halo
#

i can't post any screenshots since i am not verified and dedicated player role doesn't have that permission

echo venture
#

there @near halo

near halo
toxic spoke
#

Does it wipe today 10x nobp rustor us

rugged hearth
near halo
fathom spade
#

verify?

cursive fjord
#

any admin can pm me?

near halo
#

for example in this video i was teleporting to outpost and as you can see it will show it double and after i teleported to outpost it's still stuck at 11 seconds

near halo
marble mantleBOT
#

Hey, @fathom spade

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

noble ocean
#

/ticket

marble mantleBOT
#

Hey, @noble ocean

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

noble ocean
#

/ticket i got steam auth gamebanned on my alt acc can u guys help or no

marble mantleBOT
#

Hey, @noble ocean

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

echo venture
# near halo

by any chance did you queue up 2 tps at once somehow?

near halo
#

not that i am aware of

echo venture
near halo
#

I bought 30day VIP but it was an accident, can i get refunded

#

Nice, @strong meadow, you truely are a chad

tepid cradle
#

@echo venture

near halo
#

i don't need anything but i will make sure to clip it when it does happen next time

tepid cradle
#

Where is the ban lost

#

List

near halo
tepid cradle
#

Can you send me the link

near halo
#

Yes

#

@tepid cradle ^

#

You gotta login to see your ban I think

#

Any admin/mod able to help me refund a VIP i just purchased a few hours ago, didn't mean to purchase it. Already have vip

torn sky
near halo
#

ok ty

tepid cradle
#

@near halo idk if I was banned that’s what I want too see 😂 I’ve been offline but my team invited a cheater 😑

near halo
#

Oh okay, I dont know I cant say anything Im not either a mod nor a admin.

tepid cradle
#

I can’t find the ban list

neat basin
#

Hi I was told to speak to an admin 2 weeks after my ban about getting unbanned I need to know if zenzen is on

near halo
#

@tepid cradle Try to speak to a person with power who can help you, I dont know sorry bro.

tepid cradle
#

Yo Ryan

#

@unreal silo

#

Can you help me

#

Pls

hollow compass
marble turret
#

yo there is a cheat running around on rustoria main

sweet matrix
#

/ticket in game is the best way to report a player.

marble mantleBOT
#

Hey, @sweet matrix

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
sweet matrix
#

Yeah yeah I'm first this time

#

Lol

opaque chasm
#

Why can I use the summer DLC tubes

plucky parcel
#

I just saw that my appeal has been denied. How long am I banned for?? I got banned for playing with a hacker and I didn’t even know. I joined the team 2 minutes before you guys decided to ban everyone.<@&274971100184576010>

hoary knot
#

bs

#

i was on a hackers team lol

near halo
hoary knot
#

how do i check appeal?

near halo
opaque chasm
#

snowy???

near halo
#

does vip restock before wipe??

near halo
marble mantleBOT
#

Hey, @near halo

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

near halo
hoary knot
#

why do admins leav support and join on me ?

opaque chasm
plucky parcel
#

@near halo does this go on some sort of record?? In my 1300 hours this has never happened. Why wasn’t my appeal approved. I haven’t done anything remotely bad in my like 8 months dedicated to this server. Literally have never done anything wrong.

near halo
#

why is there not a us server pass

#

like rustafied

plucky parcel
#

@hoary knot you got banned too?

hoary knot
#

ya

#

from discord?

#

support keeps joining and leaving

plucky parcel
#

@near halo for playing with a hacker, I didn’t know and literally joined the team 2 minutes before the banning.