#support
1 messages · Page 1359 of 1
hopin on
let me know if he starts again
will do
/ticket
Hey, @drifting tide
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
/ticket
Hey, @safe wyvern
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
how do i appeal a ban?
?appeal
Hey, @robust hound
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Any admins that can Get me in contact with the owner of the server. Need to report a scam
Want to hop in waiting for support and elaborate?
Yes I have
He first wanted me to pay 25$ for a charge back then 15$ and it’s all just a scam he said PayPal didn’t accept the chargeback and I still needed to pay
If PayPal don’t accept the chargeback then u guys won’t get charged for it
?appeal @vagrant marsh
Hey, @vagrant marsh
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
So I’m not paying a cent for something I did not do. He hasn’t even responded when I told him I can’t find the chargeback at PayPal BECAUSE I never did a charge back
What did u even do 😂
/ticket
Hey, @hybrid cosmos
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
@whole plank they said I made a charge back and that it went in their favor so all I need to do is pay 15$ for the PayPal fee, but he says they won the chargeback which means they won’t get charged any fee
Did u even charge back
Nope
Bruh
and I ask him to give me proof that I have and he doesnt answer
If they think ill just pay 30$ like a dumb rock they are rong
Like if they did cuck you over they'd expect big losses imo
In short im banned for "chargeback" something I never did and something he wont show proof of
Damn, hope you get unbanned
I just wanna play can some Admin thats not Luke look into this and unban
can i get unmuted please, got muted for 24 hours and i didnt do anything 🙂
/appeal
Hey, @boreal trout
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@echo venture could you look into my problem?
/ticket
Hey, @outer hill
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
@outer hill
yo
U DO IT?
do what?
Hey, @gritty bison
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
How of I apply for moderator
me and masonic need an admin to drag us into a channel;
Can you take a look on my unban application please
Why I was banned from "playing with hacker", I did not use hacker or play with hacker
AHAHA
nah you can’t do xcsair like that, he’s the whiff master
Wtf
@lilac venture scripting cunt got 5-0
no scritps
Oh xcsair
and that 5-0 was time agi
U still have them on ur pc somewhere
Thats why u got banned
i dont script lmfao
!appeal
Hey, @lilac venture
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
love love
ffs lmao
shut up rustoria mod
?
the gang here wow
yo how u got the 1 nick name
Ik but remember when u showed me en
ill think bout it
showed you what warden
Scriprs
when was this
spoofy
spoofy unban me then
can i ask qustion
then ill move
why am i nameban?
spoofy give me the owner role
ididnt do anything ):
shutup[ guys
iim trying to get un name ban
my name is 1 i hate it
I'm pretty sure I vividly remember you changing your name to something very racist.
oh that
i hope you forget it pelase and thank you
Appeal on https://bans.rustoria.co
gn guys
No one wants u on 10x anyways
@hard fjord spawn at your bag killed you by mistake
luca
Luca ur so mean daddy
Ok I will too
No
We have our own discord
ok igo genral
channel
yes iknow i go to #general
2nd time 😦
OoOoOo
is there any quad servers?
i just got banned for playing with a hacker?
No
?banappeal
Hey, @chilly verge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
damn
okay went to apeal it says im not banned then i go to load and im banned for playing with hacker
i need help from a admin please
Yea
10x US
Check again In 5-10 minutes
Why am I banned for playing with hacker
thanks to whoever muted that person
?banappeal
Hey, @placid needle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
?banappeal
Hey, @lilac venture
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
okay i submitted apeal to i really have to wait 1 to buisness days?
yes
Honest question, I understand cracking down on it because it’s not right but why not try and make it so all rust servers have features where you can’t say certain words?
@chilly verge I wait since 2 days
i cant join the waiting support
i know there is an automute, but im sure it is hard to cover a lot of words
All rust servers having this would be something that would be made by facepunch.
so i get banned for nothing and have to wait 3 days to play
Support members and staff need a raise lol they be dealing with some crazies 💙💜❤️
seems legit
and a chat mod told me to kill me self yesterday and i got muted for 6 hours for saying black in spanish and i didnt get a warning as well
There doesn't need to be a warning for you saying racial slurs.
As for a chat mod saying this, please contact @balmy cypress
thats racial slurs black the coler of a toy is racist
I’m just really asking why not try and push them towards that, rust is toxic I’m not being a bitch but somethings get out of hand
can i get an admin to look into my banapeal ive been banned for nothing and i really dont want to wait 3 days to play
well even longer cuz its the weekend
I have reported in "https://bans.rustoria.co/", how soon will I get a reply?
since you're not verified you will have to relog to the website
max 3 days. usually quicker than that
@torn sky i know but why did i get banned for nothing out of nowhere it said i was playing with a hacker and i have 1 teamate and he didnt get banned
Imagin got ban for scripting but only kill naked
any chance you're using a VPN?
#general unless you need help to appeal your ban
geforce now?
nope i have all amd and logitech
weird, guess you gotta wait for an admin to have a look into your appeal.
yeah im probally done with rustoria servers
@chilly verge Your teammate was banned for cheating, you will be unbanned next wipe.
There you go ^^
There a guy hacking on the 10x
ingame do /ticket pls
1-3 BUSINESS DAYS Too long!!
ok
most likely faster 😉
Yay~
Can i message or speak to literally anyone above a regular message in a non open message/channel
@covert void you have dms disabled.
Hey, @boreal trout
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
hello boss i just got banned for 'baiting racism'
i would like to appeal, but i already appealed my mute, and i cant do another appeal
apparently saying '900 kills' is racist
how?
i thought this was just a bug or something in the automute
give it 2-3 minutes then make your ban appeal
okay but aden, can you explain to me why '900 kills' is racist?
change the 0s to O
9oo kills?
wat
Its a racial slur that is used a lot to bypass the racism filter
There you go
i dont even know what that is
Well it is a racial slur and people use it so often to bypass it
i thought it was just a random thing in the auto muter
therefore it is not a bug
okay but u can say, 900k anyway
I fixed it i think
ight
@violet dagger can you unban me
Now i think its fixed i also had to check it on my actual account too 😮
?banappeal
Hey, @lilac venture
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
A person was roaming with a hacker yesterday collecting kits and he isn't banned....
his buddy got EAC banned
ingame do a /ticket on that pls
mh?
are u even doing anythingf
bruh ban this man, my ticket said he was banned but hes typing in chat....
there are like 5 ppl spamming ACID for the past 10 min
sure it is the same on? if yes do an ingame /ticket on him pls
10x
pls do an ingame /ticket on it
it seems like that there is no mod on it
yes we always do
is there a mod on 5x zues no bp?
make sure to check it with /ticket list
what for?
obviously not
i've got a potential scripert
like fix ur server
obviously we always answer tickets
only headshots
pls do an ingame /ticket on that guy and attach any evidence aswell 😉
shot a wall my teammate was behiind
what are you referring to?
im being raided by the supposed scripters
do /ticket ingame as i said before. we don't investigate players by calling those out in discord
i did to /ticket and nmothing happend
You will get reported, thats why theres a /ticket in game. Mods cant be there 24/7 to hold hands make them aware of problems with /ticket so they can rain ban hammers. @near halo
first of all do we have an automute bot yes
you can not say anything you want
can you possibly spam the chat without any punishment? yes if you get lucky
sorry? everyone is doing this voluntarily. people have a life and have to sleep. do a /ticket so an admin can have a look into it and reply
have an awesome day
since no staff member is on the server and no one does a ticket on it they are lucky
feelf ree to apply and help out. otherwise use #general from now or use #feedback-suggestions 😉
yo zune
!boosting
Hey, @surreal cargo
By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4
Admin
sup?
as snow said and if you're having it linked you do /kit booster to recieve an airdrop
why are clans able to use hacker accounts to profit then they dont all get assoc banned?
if you want proof, ill pm pics.
rustoria us main
I have a question it’s my first time playing on your server and I was banned from it before I even loaded in do I need a certain amount of hours or something?
do u admins get payed?
Hi, I got banned for playing with a hacker. I think I may have been accidently banned because no one I was playing with got banned.
@torn sky can i get unbanned now
Have you submitted a ban appeal?
yes
How do I
Then you can check your appeal status at bans.rustoria.co
how do i do that
how I verify
?verify
Hey, @sweet matrix
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Go to https://bans.rustoria.co and login with steam.
alr did
When will i lift the ban?
You can also check the status of the appeal on there as well.
Have you made a appeal?
Yes
Then you just have to wait for one of our admins to look at the appeal. You can check the status of your appeal here: https://bans.rustoria.co
still waiting for my unban
Hey, @warped kraken
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Everytime i join Rtg i get kicked for racism for no apparent reason, would appreciate some help on the matter lol
Hey, @wicked stirrup
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
?report
Hey, @elder current
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Hey, @elder current
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
i have proof
Link the proof in the ticket
and i just want them gone
hey i just reported teamers on the us 10x and a staff member replyed but what i gave him didnt seem like enough but i have a ss of then teaming over limit who can i send to?
A ticket is the best way to contact our admins
i cant its easier if i can just show in a call
Make a ticket with a link to the screenshot
alr made a ticket
If a admin replied and said there wasn’t enough proof make another with a link to the picture
We aren't teaming its a 5 man group limit
3+2=5
We were switching clan because some of their clan members got off
its 5
Wel it doesnt say group limit anywhere for some reason
Yea wait it’s 5
yeah
/rules tells you
half the people on the server ask all the time
no 10x is 5 but 3 of out people not getting on for rest of wipe so we destroyed bags changed locks and kicked them
It makes you read the rules the first time you join the server.
You can still click through it without reading it
who tf reads the rules its rust NO racism no cheating and no teaming
Thats it
thats all you need to know
@eternal lichen shitter isnt replying now
so mad tbh
true my bad g <33
No problem
why are staff so shit
legit reported these guys 30mins ago
they raided a base
then i proved proof and still nothing
Make a ticket that’s all I can tell you to do
can you tell staff to maybe reply to it or do something about the teamers?
Can an admin get on 10x us and clear all the damn scrap heli's from outpost? Its lagging my game and making it impossible to get a heli from the heli dude
Sorry but admins don’t Interfere with gameplay
how do i apeal a ban
An admin will respond to your ticket ASAP
Hey, @warped kraken
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
There we go
thx
No problem
please join waiting for support
How do I find out how long Im banned for
I did ban appeal and only got a denied screen
if there is no time then its perm
any help with my situation? tried to submit a ban appeal but it says im not banned
cant join rtg get kicked for racism right after connecting
send your steam id please
BLM
support be sleeping doe
@near halo i got banned for making people say '900 kills'
Typing a racial slur will get you muted.
bro there thing is so dumb
i didnt get muted
i got banned
lol
i cant say black are white
it legit banns
u
if i say pak it mutes you 6 hours
@mellow tundra can u unban me
You will have to wait it out
great support
You said a racial slur and got banned, not sure why you're confused
whats up with my issue if you dont mind me asking
like i said it says im not banned so ive got no clue whats up
We need admin to spectate a player, “owl” on the Zeus us 5x. ESP and aimbotting
Have you made a ticket?
Yes
A admin will look into it asap then
reconnect in 5 mins
kk
#FreeEzra he did nothing wrong
thank you
Can I PM an admin about someone who has a gameban, just want to talk about something. I know some of the admin tricks we use and I dont want to share them publicly, just curious on someones feedback
Are you trying to report someone?
Nope, I would create a ticket if I was 🙂
its more a less a question about some admin tools and things we use
works now
thanks aden!
what was the issue if you dont mind me asking
im pretty curious
theres cheaters on medium us
Have you made a ticket ingame?
How do i make one?
lmao my combat log man
can an admin stop these scientest ant outpost on main plz somone did the glitch
i lost some gearsets so bad
someone did it again plz fix
When can I play US Medium?😩
need an admin
Need an admin please
i am getting shit on in medium by 3 cheaters
How can I help?
How can I help?\
i need an admin not a chat mod
Have you made a ticket?
I might be able to help!
yea
Please just wait for a admin to review your ticket then!
I just need to talk to someone aswell as submiting a ticket
@sweet matrix I really need to take to an admin, it's a really important matter
I might be able to help you!
How long does it usually take for someone to look at my appeal
can i talk to an admin please
i have an issue on rustoria us medium
pretty large disruption to a good bit of players
What's up?
whats their name man cause i encountered a trio of cheaters
basically there's a dude inside the drone machine at outpost logged off
NPCs are trying to kill him, but it's hitting the box so it's making an absurd amount of noise and since he cannot be killed he can safely store his loot and make an insane amount of noise literally indefinitely
unless an admin intervenes
We'll resolve this shortly, thanks for bringing this to our attention.
appreciate it
hello i am banned but cant put a ticket in because it says im not banned
Wait 5-10 minutes then try again, come back if the issue persists.
@zealous kettle When can I play US Medium server
hey guys, i just got a ban for "DDOS Threat" any idea what on earth that means?
i havent spoken in chat or threatened anyone
What do you mean?
!appeal
Hey, @vague hedge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Hey!
what is a DDOS threat ban for?
im banned for some reason! And i dont know why- could i appea this?
?banappeal
Hey, @void kiln
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
i use a VPN is that possibly a cause?
Its possible yes
ah ok, if i turn it off will i get back in or will i still be banned and need to appeal?
You are still going to need to appeal
ok ty for letting me know
https://bans.rustoria.co @granite nova
cana. admin unlink my discord from my rust, its an old discord acc i had used and no longer have access to it
?unlink
Hey, @near halo
To unlink your accounts, follow the steps below:
https://files.rustoria.co/s4k9G8qGZ5dQKnbSNnBqeEmQUAUy44PZ.mp4
Once you have done that, please send your steamid id here
@zealous kettle I'm banned 4d 5h
Which discord are you trying to unlink
it shows
journ#0001
that is linked
with a symbol on it
An appeal has been made 🙂
!appeal
Hey, @placid needle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
I have filled in
thanks
how do u report ppl
do /ticket ingame
well i had ppl teaming
?
ppl are teaming on the 10x
still do /ticket ingame. If you have any clips, upload it to streamable or youtube and include the link in your ticket
how do i submit a ban appeal?
nvm thought the rules where the same as the 5x
Team sizes vary on the modded. You can always check all info about the server here: #oldserverinfo
YO ma friend needs help in support call
do you guys delete bases?
No, admins do not interfere with gameplay.
can one of yall check how long my ban is
What's the reason?
playing with hacker
I believe you (could be wrong) should be unbanned on the next wipe cycle.
You should be unbanned on the next wipe day, sorry I worded that weird.
how long does it take for a ticket to be answered ingame?
No ETA on low long until you get a response. You can always view if your tickets by doing /ticket list to see if you got a response.
Ive been waiting and doing it i barely report anyone and this team literally just is playing with someone that was banned and he has the same exact picture just zoomed in
Sorry about the wait but admins review all tickets, sometimes it just takes some time.
its all good I understand just getting annoyed winning fights then im just slammed from narnia
Can an admin tell me why i was banned for hacking when i've never hacked on rust ever?
If you think your ban was unjust, visit https://bans.rustoria.co/
i just put in a ticket for rustoria us small kid is going around blatantly cheating heres his profile https://steamcommunity.com/profiles/76561197995638060/
i keep losing kits to him and my whole team put in tickets
Admins review all tickets. Please be patient
sever wont let me join was dissconnected while in outpost just now and cant rejoin
NM TY
Guys there is a clan that is really sus how to I apply for a ticket and can I get a in game mod on?
!report
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Thanks spoofy just submitted
@near halo if you remember from yesterday
i am unmuted and he is baiting others to get muted
What server?
EU main
i got 12 hour muted and couldnt even team chat yesterday
i asked for unmute here but yea
..
now others being muted
My ticket hasnt been responded to and these people are really sus idk ill wait
?banappeal @smoky hedge
Hey, @smoky hedge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
im not banned
Go ahead and appeal your mute through this.
i am not muted
it was yesterday
its already been 12 hours
yesterday you said its valid mute
so no point
i am reporting the guy who is baiting everyone
What is the issue then?
Oh
Okay, one second.
ok ty
Unfortunately we can not do anything about that player baiting. Make sure you're checking what you're typing while in game.
@verbal jackal can you help me with something?
i need an admin
i am not an admin, but i can help you if you have a quick question. otherwise, an admin will be with you soon
What’s up
no question i teleported to outpost and it spawned me in a building and i cant get out or move
do /outpost again
Wait for the timer to end then tp again
there is a cheater
?report
Hey, @south widget
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
Attach the clips to the ticket
No problem
cant im in a safe zone
Do you have a teammate
it should let you teleport from safezone to safezone, unless they changed that
Depends on the server
ah gotcha
If you have a teammate I’m gonna suggest trading them your stuff through /trade then f1 killing
I believe that works
They are usually just wipe long bans
How do I report a cheater?
Do /ticket ingame
shit my bad i thought i was in general
If he hasnt yet, have him visit https://bans.rustoria.co/
he already did @near halo and apparently the admins overlooked it or something
Make sure he checks the website to see if he got a response.
no like
the response was diarrhea @near halo the admins dont care enough
he will buy vip though so might as well just unban him he literally did nothing wrong
Buying vip isnt going to help. If he has already gotten a response regarding his ban, then there isnt anything I can do for you unfortunately.
yeah
sweet ban for "ddoss wishes"
he said someone should ddoss the server as a joke and got permbanned lol
because chu was ddossing after they got hacker banned or something]
@near halo the admins dont care enough
cheater on small
Can I speak with server admin in private?
dont script
Please visit https://bans.rustoria.co/
thx i have submitted my report
Please do a /ticket ingame. Its the fastest way to get admin assistance ingame for cheaters
@echo venture can i speak with you in pm for a donation information ?
For help with donations, try dming @balmy cypress
i just speak just with him ... he is the server owner no ?
i want make a offer
if luke have the rights i can speak with him then
Speak with luke. He can answer your questions/ offer
If you send him a dm he will help you when is is available. Not really sure what his time zone is if thats what ur wondering.
What does it say in chat when you try bgrading?
you dont have permission
even though i do lol
Check to see if your vip ran out https://donate.rustoria.co/
Can an admin help out please with this ticket
Wait a little before reusing bgrade and see if it starts working again.
what i do if i set my kitchen in fire ?
Please use this channel for questions about Rutoria servers. But, put it out with a fire extinguisher..
i don t have one . but is ok the carpet is still a life
@near halo ok
is there any admin there i need help now pls
Not an admin but whats up?
yo i sent a ticket yesterday about a clan (oYo) on rustoria 10x EU using a hacker to help raid us....the hacker has now been banned but the clan members havent?
hi
Cheater on eu main.... Atili yedili sak sak
Turkish guy using rev cheats one taps everyone only hits headshots..
make another ticket regarding that
please do /ticket ingame
i have done
ok!
where do you make tickets in the discord?
you cant, you have to do it ingame
can u do it on rtg ukn?
You should be able to yes
getting unknown command
for RTG. UKN is not appart of rustoria
What time does US long usually wipe ?
Force wipe at 3pm EST. you can find info about wipes here: #oldserverinfo
How often does VIP restock?
?vipstock
Hey, @near halo
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php
Do you have any further questions about this? Please ask in #support and we will be able to assist you!
Ty
i can't stand up on rustoria eu main or rustoria us main
but can stand up on any other server
can't respawn either
nvm it was because i had vpn on
usually the case yup
where is the reports sections #
i already ticketted but those guys are just esp ing and scripting if not aimbotting
i sort of need help with the raffle tickets and stuff
im confused like what do they do lol
They are used in the #giveaways channel
Admins review all tickets. please be patient
Am I unbanned yet
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
^^^
Bruh just unban me alr
Hi, i want to chargeback a purchase that i am not satisfied with so how can i do that?
Hey Rustoria 5x Nobps DS clan is probably cheating please check!!!!
Message @balmy cypress with your steamid
Please do /ticket ingame to report
@balmy cypress unban me
Have you made an appeal?
Have you gotten a response on the website?
it can take 1-3 business days to get a response. I recommend checking it every few hours
last time i got banned the ban was lifted in a min
@lilac venture maybe dont use script next time asshole
@tight ivy i dont use scripts
why did you get the ban than ? admins that are watching you are incapable ?
you woulnt have been banned twice if you didnt
why am i not game banned yet then?
cause the owners of the server ban you not the game developers what a dummy
did us main just restart?
Yes
I need help please
Whats up?
@tight ivy unbanned mf
Anybody knows why this happens? It usually happens when I spawn in a bag or tp to someone and wake up
Try verifying your game files
I think I've tried it already but I'll do it again
@heady nimbus https://bans.rustoria.co/
everyone on us main is esp or auto aim
i dont understand
like do i need to install them too
ESP/Auto aim
and both profile have comments
saing that
US main
Please report rulebreakers/cheaters to our Administration team by doing in-game /ticket add. Also, you can report them to facepunch by presing F7 and do not call them out in the chat because that would be alot harder for our Administration team to catch them.
I'll delete your messages so they can't see they are being called out by you.
Please help me i am stuck in outpost full loot no bps 10x eu
My steam name is ReAngel
Admins dont interfere with ingame issues. If its a bug, please F7 report it along with a /ticket
i am unstuck now i did /outpost again
You can F1 and no one will be able to loot your loot bag and u can /outpost back
the last time i did /outpost i got stuck in a buildin
hm, try it again and see if it does the same thing
I have 3 days left on my month long VIP, is there any way I can convert this to a subscription?
After your VIP expires, you can buy a new one and select it as subscription so it will automatically renew your VIP every month. You can choose between PayPal subscription or credit/debit card.
Try to do /outpost again.
Correct.
thanks 😄
thanks rebud, I will def do subscription in future, I was hoping I could convert my current sub to a monthly
as the server I'd like to sub for is "out of stock"
but I see that probably is not possible
You can try to message @balmy cypress and he could answer you on that.
ok, ill give it a shot, thanks!
@echo venture Are you around dad? You may or may not remember me but i got a question only dad can approve and its fairly important
<@&274971100184576010> can any of you guys pm me i have a request that will probs need ryans approval and its somewhat private so i wont broadcast that here. Plz and thanks
omg pls can yous get a good support team like fml im am just tryna play and i get fucking shit on by esp,ers prefiring me in a cave with no flashlight lol and just spraying at rocks im behind like holy shit
!report
Hey, @proper wadi
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
mate i repsect the fact ur trying to help but nothing ever happens like
why cant yous have admins on server that can tp to whoever needs and just watch so he can ban on site like its so obvious hacking
nothing happens when u use ticket like
Like im game there are times messaged that say go to discord for quick admin help but all yous do is say do /ticket like fml
can someone look at my appeal?
Admins look over every ticket. Yes sometimes it can take some time but u have to remember there is 19 servers that all have tickets that need to be looked at. Please be patient
yo
theres a guy on 10x eu
baiting racism
I can take a look
ill send a screen shot if youwant
Yes, please
yes but thats most of the time pointless cuz by the time yous review the ticket they have logged off and yous just say sos cant ban cuz not onlien no proof then yous never look at him again like it hould be once the report goes out u look at it so they can acc get baned like we lit cant play cuz these kids just cheating os u want us to log off cuz yous cba to review ticket
lol u get banned for that but obvious esp doesnt lmao
Like I said earlier, all tickets are reviewed. Admins know what they are doing and are fully capable of issuing bans. its not that they "cba" its that they are trying to put time into every ticket. If you havent yet, please create a /ticket
Please visit https://bans.rustoria.co/
how long do appeals take to be looked at roughly?
but mate this takes about 2 minutes to ban like they are prefiiringlike fuck like all it takes is for an admin to watch for 2 minutes and they can ban
1-3 business days
ok thanks i ve been talking to one of the admins on the 15th they tell me to msg them on the 25th been trying to get ahold of them ever since
You will get a response on the website for your appeal
ok also i couldnt write everything i wanted to say
as there is not enough characters
like look now i’m just getting ignored lol like wtf is this support team
You can also f7 report them! I know it’s super frustrating when they get offline and our admins aren’t able to fully see the situation, but submitting an f7 report will help as well.
i’ve done everything but we can’t play the game cause there is a 6 man if esp cheaters just fighting around our base
if there isn’t enough admins or supports to be able to report and get banned in the space of 15 minutes then there isn’t enough of them simply.
Dude I feel ya. It’s brutal. Unfortunately that’s the game now.. all you can do is report them
nah but like if there was just admins in game to watch the fight like
Our admins honestly do a fantastic job. It’s amazing how many people are banned from reports.
can i make a looking for group message in german when i am only looking for germans?
We completely understand your frustration and it's okay to feel like that but the fact is we don't want you to feel like that and it's not just like you said ''2 minutes to ban them'' as you probably understand we have 19 servers and there is alot of tickets to go through and like Lorie said- it's best to also report them to Facepunch by pressing F7. Once you submit an ticket to our Administration team- they will first do investigation against the player you reported- so it takes some time until they can take an action against a player. We truly appreciate if you report them to us and just make server better for everyone.
I'm sure you can sir.
yes but if there were literally just like 1 admin on a server at once then someone would be able to report and the admin could be able to watch the fight and decide weather or not they are hacking and then bans could happen in 2 mins
listen i’ve got my frustration out i ain’t mad anymore lol but it’s just annoying and i’m tryna help the server cuz i know so many people who just log off or give up on the server cuz the hackers
and when there is hackers as obvious as the FCK12 clan then it’s just infuriating
Well, I totally agree with you that the cheaters ruin every part of the game and experience as itself but you never know what's happening behind the scenes, if you did submit an ticket- there's a chance an Administrator is already looking into it.
cargo is glitched in 10x
it keeps getting stuck at the topl of the map
i think its only at the top though
nvm no longer glitched
I need to speak to an admin- on here. Who do I contact
Sup @severe vault feel free to pm me
why?Isn't it here?
Whats wrong @naive stratus ?
I should understand. Sorry, it's my problem
I need help
me too
Feel free to pm me 🙂
I'd need help
is there any way i can convert my VIP from one time purchase to subscription?
i dont see an option on the website
Anything I can help you with?
ADMIN
Sup?
Sup?
Pls message @balmy cypress including your steamID/steamprofile
Ingame do /ticket pls
I GOT A CHEATER
In dms?
No one is banned from playing with hacker?
ADMIN
@winged haven stop
Do a /ticket ingame pls
We don’t moderate pms. Feel free to mute/ignore the person messaging you
ADMIN
@winged haven one last time. Pls do an ingame /ticket to report someone you assume is cheating
ADMINS
In pms I believe so yes
im in the steam group but its not registering in my game so i cant claim the kit
Do me a Favor. Leave the steam group and rejoin it through our website. Give it 5 minutes and do /auth. You should be good to go then
ok thanks
Tell dad i said thanks for the update its all awesome ❤️
https://bans.rustoria.co @near halo
rustoria no bps 5x wont wipe tf going on
cheater killed all my team at cargo, he's using speedhack flyhack and aim aswell. rustoria eu main
server also lagging very hard
@near halo Always best to send in a ticket in-game "/ticket add (your report with details" and pair that with an F7
already send.
Thank you 🙂
he's banned now, but we lost all loot
rustoria no bps us 5x wont wipe tf going on
what about rollback?
how long does it usually take to wipe a server?
shit never does @pale valve this happens everytime
Sometimes up to 10 minutes or so, Farmkid
ok
I'll check on the 5xUS NoBPs though
ok thanks
Should be coming back up momentarily from what I'm seeing
perfect
so, there's wont be rollback?
For what?
because we lost all progress that we made bacause of cheater thats kinda bad
We can't roll back the server every time a cheater is banned...
they aint gonna roll back the whole server just for yo7u
There are 500+ people playing on it. It does suck when people who cheat join but we'll always try our best to remove them as soon as possible
there's still one more cheater btw
Did you send in a ticket? I didn't see one on the person you were talking about but I did see an F7
The F7 goes to EAC though. /ticket, the in-game command, goes to the admin team.
ok no rollback, but is there's returns?
We can't return items
second cheater is banned nice
Hopefully you can recognize the logistic impossibility of returning every item a person interacts with- and hell yeah, glad they're banned 🙂
I assure you we try 24/7 to investigate every concern. It's just that the reality of a massively popular public server is that yes, sometimes cheaters join and do stupid stuff. We'll always try to help though
Hope you don't have any more problems moving forward and good luck out there
where do i got if i want to report someone for hacking
why system cant recognize cheater that moves 100 km per second
@dire glen /ticket add (your report with details). Do that in-game
@near halo It's always a battle. How do cheaters cheat in any game? You'd think that they'd just be instantly banned. But no, a lot of times it takes human intervention. That's the nice thing with playing on a server with active admins- just need to realize we can only act as fast as we can. If we could magically stop every cheater ever the moment they joined, hell yeah we would
Takes up to 3 days @placid needle
how long for more tickets to come available to buy for eu long
I assume you mean vip ? @novel locust
can u unmute me from voice chanel i want to watch a movie
nice voice mod though
Thank you
i got auto muted for saying "Pakistan" on Rustoria No BPS EU 5x
someone said: "i will sacrifice my life for" and i finished it with Pakistan

I'm pretty sure Hierso you know it's not allowed to say that word because of racial slur.
i literally said the name of a country, i didn't write just the first 4 letters
Yes, but the word itself contains a racial slur that's why it's blacklisted and you got automuted.
That word is used for baiting racism and it's better for it to blacklisted.
@torn sky yes i mean vip
i guess someone from Pakistan can't answer when someone does ask him which country he is from without getting muted
ive been banned from rustoria medium and i havent played in days?
!banappeal
Hey, @prisma crow
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
You will have to wait for someone’s vip to expire
okay thx
but ive not been banned, this is the first time coming on in like a week
@balmy cypress @brazen quarry
where can I throw a report on a player?
hello?
@normal dome youre good
If you were banned- you must appeal your ban at https://bans.rustoria.co
By doing in-game command /ticket
but i cant have been banned, i havent been playing??
Are you using VPN for any chance or GeForce Now?
Either way you must appeal on the website above.
Well I assume you have tried to connect to the server and it should display the reason on your ban.
It will be reviewed as soon as possible, please be patient!
thank you sorry!
?appeal
Hey, @prisma crow
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Hi does anyone have an ETA on when the Rust app will work with the servers,
Hey there is some cross teamers on rustoria 10x no bps, if i could get an admin here thatd be nice
they are cross teaming with atleast 3 teams
ingame do /ticket pls
ok
?appeal
Hey, @orchid anchor
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
?appeal @split cypress
Hey, @split cypress
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@past pawn Can we get administrator to talk to us
Team of 15 has been banned
For cheater association
I know we aren't meant to be provided proof as that is privacy policy, but we should be able to talk to administrator that issued a ban
^
Entire base already deleted too
when ur entire team is in waiting for support bc you get unrightfully banned xd thats a joke
holy shit they wiped our base?
wtf man
if they did i want a refund for vip
bruh thats not ok
type in our dc not this
@vast jasper u live h22 ?
yes
ye
yes
why u get ban ?
no reason
apparently one of our members is "cheating"
ah
I got banned for hacking (not eac, just like rustoria ban)
Maybe u have one hacker on ur clan
And everyone can attest to the fact that im not good enough at the game to be called a cheater
no bc the guy who got banned is 100% not hacker
What is your steamid?
we have been playing with koka for months
koka is fairly bad and cant even be mistaken for cheating // we have some beamers i would understand if they got banned for some lucky sprays but this is just funny lmao. there is no way koka is hacking and now all of us are banned for association
Shenzyy may i know who is the admin that got me banned for "cheating" with out any proof plz
?steamid
Hey, @past pawn
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
thats funny
@slate fern
76561198160606900
76561198160606900 is my id
Use this for ban appeals: https://bans.rustoria.co
So 15 ban appeals?
i guess so
rlly
i need the eu ukn ip
