#support
1 messages · Page 1357 of 1
There are 31 people in front of me for almost 1 hour and don't move this shit, fix this disgrace
yeah i did that but when i change it to usd i check out in paypal and it turns automaticly to gbp and it doesnt work
can u do anything about a queue? i literally got 3 people in front of me and i get kicked out so fix that bruh
You can purchase a queue skip if you would like
There is nothing we can do about that, sorry 😦
why
why isnt there?
u gonna just let that slide
after i put 1 and ahalf hour of my lifetime into waiting to play with friends?
thats bogus bruh
If you dont want to go through queue, I recommend purchasing a queue skip. https://donate.rustoria.co/
It does that automatically, no need to worry
then why doesnt it work?
There are 31 people in front of me for almost 1 hour and don't move this shit, fix this disgrace
@echo venture
@echo venture let me fix my ban please
my internet is somalian cable internet
Its processed by the payment processor aka PayPal/Stripe
i cant even load a proper jpeg
that's so fucked man
only way for me to ddos rustoria would be airstriking the servers
got banned for exceeding limit without even exeeding the limit
#unban fonollosa
#2021
@echo venture please can i resolve my ban
yeah I also got banned for that too last week
yeo
I woke up got on my pc and got banned
why these mods banning everyone for no reason
?banappeal @near halo @solid kernel @whole folio
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Please #unban fonollosa #2021
Spamming that won't make it happen.
#ban rebudijs
it says i dont have a ban
Wait for 5 to 10 minutes and try again.
not even the -ER one, just the -A one
im starting to think rustoria is owned by chinese overlords (no racism intended)
why do black people get banned for saying a black slur
alright fs
rustoria.co is owned by tencent gaming confirmed
Join waiting for support
for what theres no point playing on this server when u people because you feel like it
how can i get someoen banned for hacker association
well report their teammate for cheating and if theyre cheating they will both be banned
bruh why does it take 1-3 days
#unban #fonollosa #2021
well if its the first offense theres no way the can know if they were cheating so they dont ban yet
wtf if u type quit.grass in console it boosts the fps
pls stop racism
@near halo You were told to appeal your mute/ban at https://bans.rustoria.co and if you don't have any questions related to support, move to #general. Have a great day! 🙂
u
/ticket
Hey, @grand ermine
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
76561198353489879
when buying vip do i have to use paypal?
how do i get verified?
Hey @bold marten, visit https://rustoria.link/ and just connect each of the things (at the minimum Steam and Discord but I'd recommend doing each if you play on the modded servers- also don't worry about YouTube right now due to Google's API, although you can do that manually if you want, just won't play into it all). Wait about 5-10 minutes after that and do /auth in-game. Should be good at that point
<3
I accidentally purchased VIP on the wrong server, how would I go about refunding without using PP chargeback as it was a genuine mistake on my part but I dont wanna piss you guys off either (been a customer of yours for a while now)
You can also choose either credit or debit card then there is also Stripe which you can use to add credits to your account.
Join waiting for support
kk
alright thanks im too lazy to set up paypal
just wanted to make sure i could use just my card
Unmute
Yes we accept card, thanks for considering to support Rustoria 🙂
i got ban for swatting threats and i have no idea how it may of been my brother a while ago but im not to sure if i can get some help
sucks to suck dont threaten to swat ig
/banappeal
Hey, @shadow apex
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
ty
fix this shit @echo venture
20 players ahead have 40minutes
why you repply just players wanting to buy vip
It's really because it wiped today and it's like that always on wipe days. Nothing we can do about it, pop is really active and people obviously will be playing on a wipe day.
increase the fucking slot to free players and not to vip, trash server
8 hours in line to get in and face a lot of lag, server rubbish
please
Please make a ticket in-game by typing /ticket add and include all the useful info in it, including cheater's nickname. I'll delete your message since you called him out in here and don't call him out in the server.
he has speed hack and fly hack, esp
@mellow tundra @cobalt valley @strong meadow @unreal silo @oak iron @violet dagger
Please do as I said above and our Admin team will take a look at it.
/ticket
Hey, @mighty sundial
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
/ticket
Hey, @broken wasp
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
How do I request a refund for credits purchased through rustoria?
feel free to message @balmy cypress regarding this and include your steamid/steamprofile
8 hours in line to get in and face a lot of lag, server rubbish
increase the slots fucking owner of this trash
what server are you referring to?
us main
already restocked vip slots for it
because we have vips for certain servers as such as US main and if we decide to raise the pop and out of sudden every vip feels to play we will have a pop near 700/800
which is nothing you guys would like to have
YM_Hear is he an admin?
never heard about that name
telling ppl hes admin and nocliping
and spideerman into ppls base
clipped it all
feel free to make an ingame /ticket on that
kk
and admin wouldn't do something like that
kk thanks
There have been in other wipes, if you open only 30, 40 slots will have less than 600 players, instead of letting only vip play this
what should that mean sorry?
there is already a pop with 30+ players over it which means increasing the possible pop with 30 won't change the queue
Hello, can someone help me. theres a Cheater
/ticket
Hey, @soft flicker
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
BAN THE HACKERS
ON RUSTORIA
FUCKING TRASHS
1 hour with 19 on ahead
stupids
I will report this server for facepunch, they are fucking the game to receive vip
if i miss a ticket reply how can i see it again
/ticket
Hey, @soft flicker
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
yeah when an admin replies it will tell you in chat
yeah when an admin replies it will tell you in chat
iis there any admins online
@slender stirrup What's up?
I NEED AN ADMIN ASAP
what seems to be the problem @wind portal
alright you will have to wait for a moderator or an admin
i just like to help with quick questions
raiding us
make a ticket in the meantime
haha yeah thx man appriciate it
10x US right?
yes
pm me your coords and i will counter them
e7
i can record them too
Record it, upload it to youtube or streamable and include the link in your ticket
snowy i cant the second i start recording i die
i can have my whole team vouch plus others among us
can u come onto the server
As long as you do a /ticket ingame, an admin will look into it
NEED HELP WITH TEAMERS ON 10X EU
CLAN NAME POGGERS AND KIWI
yo snowy we did the tickets
sadly gotta wait till ingame admins do sum
sorry cant do nun about it
and you will get this! If you make a /ticket in game of course 🙂
maybe pm an admin and ask one of them to hop on
once he makes a ticket admins will investigate as it is still ongoing
may I speak to an admin please
Can I get my VIP transferred?
One of my teammates got banned and before he try to appeal it shows appeal has been denied
@spare widget his id is 76561198997961269, could you please look into
All appeal decision are final, as the website states.
nevermore then it got denied sadly but most likely the admin wont tell you any information
He didn’t even appeal yet
because they dont reveal stuff about peoples bans to other people
That’s the problem
Then how did he get denied...?
your friend would have to ask about it
That’s the problem
It could be the last ban appeal that he tried
He was banned before an
And got unbanned
Now he is banned again
@zealous kettle How would I go about transferring my VIP from one server to another?
right spoofy you guys cant tell other people stuff about peoples bans
You sure, he hasn't appealed?
!vipissues
Hey, @lusty dock
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
@zealous kettle nope he hasn’t
Could you have a look at it please
He is probably vpn banned
Two of my teammates got vpn banned and they got unbanned already
Has he put in an appeal yet?
He could put in appeal that’s the problem
When he try to to appeal
The website shows ban appeal has been denied
Any admins hear to help me?
Couldn’t put in appeal
Whatcha need?
What's your friend's SteamID?
What's his discord, as well?
He doesn’t have a discord
Hmm, alrighty
What's he banned for?
in EU zues 5x there is a clan called bastards that floated in front of me so he was cheating I made a ticket couple hours ago but they he didn't get banned
How often do they check appeals?
Do /ticket ingame
All you can do is make a ticket, and please do not call them out in chat.
You will get a response in 1-3 business days
Can you check for me
So not under 1 day?
Ok I will ask him
@icy ruin Everything I'm seeing looks like they should be fine to connect. Have they tried in the last 15 minutes?
Nope he is not online now
I will ask him to try it then
Thank you
so 76561198997961269 is unbanned right?
Seems like they should be fine to connect, yes
Ok thank you for your help
No problem- we'll see if it works out for them
Correct
Ok cool
Or, you can setup auto-renew at the time of purchase
^^
I wrote a ticket in game. Do I wait for a response now?
Yes. Admins review all tickets so please be patient
I am, but my base will be demolished by cheaters in no time
EU main is down
what happened to EU main
Looking into it
Admins have been notifed about the crash.
eu main got ddosed by papa clan again :D;DD:D
It was a unity physics crash, server is booting online, give it 2-3 minutes. It will have a 10 minute rollback
pog
10 minutes! Noooooooo
@mellow tundra my friend has loaded into the server, but i still cant load in
It's not yet online POLO, so no one can be connected.
@mellow tundra thats my b im screaming about my teammate being an ass hat
kinda sad
@mellow tundra
what happened to EU main
there were problems its back up @agile marten
Unity phsyics crash, its online now
aden on 5x Us No Bp 76561198443508156 this kid is using esp and ban evading check it out if you want
any support on
i cant see to link my google account
says its unauthorized
Do /ticket ingame
What do you need help with?
ive already f7ed him
Along with f7 make a /ticket
Why whats up?
any chance you can unbann me today
like soon
Have you made an appeal?
yes i just need it soon like asap
not urging or anything just pls
Admins review all appeals. Please be patient
i just wanna play with my friends
its good tho
The servers are muting people for saying '900 kills' just got muted for 12hours
?banappeal @twilit fable
Hey, @twilit fable
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
will this still go through
Make sure you are using the right account and if you just got banned give it a few minutes before submitting an appeal
how do i make a ticket about teaming?
Do /ticket ingame
no one responds in game
You will get a response eventually. Please be patient
Its been 2hrs. Admins review all tickets please be patient
@rocky trail https://bans.rustoria.co/
im vpn ban pls
ive got a cheater on video in the 10x no bps
Upload it to youtube or streamable and include the link in a /ticket ingame
type in chat ingame /ticket
ex: /ticket add I think cum_boi_slim is cheating, here is proof https://youtu.be/Voma8j4ZkG4
GPU: GeForce GTX 1650 SUPER
CPU: AMD Ryzen 5 2600 Six-Core Processor
Memory: 16 GB RAM (15.93 GB RAM usable)
Current resolution: 1920 x 1080, 60Hz
Operating system:
ok thanks
my friend needs help and he doesent have a phone
@near halo What is the issue?
Can someone help me ?
Whats up
It’s been three days since I made my appeal, how much longer will it take?
Check the website for a response
yo i need sum help
what seems to be the issue?
stfu kid your not a chatmod
what seems to be the issue
Just trying to help...
stfu pussy
What can I help you with?
why
the kid livein dumb asf
can we switch up the mixtape on the support music
Love how admins dnt do shit in this servers we been calling out and submitted multiple tickets for teamers litteraly 3 diff clans defending a base also our base got esp on and nobody does shit im outta this shit
Check to see if you got a response by doing /ticket list
how will i know if i get unbanned
no we didnt
It will show up on the website
ok thank you
no point now our base n loot gone
You will get a response on the website
I dont know the whole situation regarding your ban, but if it says then you wont be getting unbanned.
when can i buy us main vip
?donatelink
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
dirty ass cheaters in the 10x
Please do /ticket ingame
i did hopefully its not to hard to find the guys flying around not on a team dive bombing peopl
Hey guys
I was wondering why I got banned for "exceeding group limit of 3" when I've never had a group?
please visit https://bans.rustoria.co/
i need help <@&274971100184576010>
lmao "2-3 business days" that's longer than the fraudulent ban, nevermind
my stuff is decaying but it says its upkept
Do you have external tcs?
yes
Make sure it is touching the foundation that the tc is connected to
oh ok
i have to connect them?
it has to be connected to a foundation that the tc is on
alright i think i got it
Try again at restart
hm, yeah thats odd. Will bring it up to admins
need supoort
Hey, @torn dome
If you are received the Disconenction message World File Mismatch error
then follow this step:
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
Let me try it, thank you
?gamefiles
Hey, @near halo
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
can i get an admin to pull me in
someone greifed outpost with scrap helis on 10x us
Did you verify your gamefiles?
dude when is this stupid fucking vip gonna let me buy it for a month
im sick and tired of waiting for this fucking bum ass shit
i waited 8 hours in que for my game to crash and i still cant buy vip
unfortunately, vip only restocks when other people’s vip expire
yeah no shit i wanna know when the next persons expires
patience is going to be your best friend on wipe day
yeah no shjit
if it is so obvious i am not sure why you were asking
Ya no shit
just trying to help out :~)
how do you verify?
?verify
Hey, @urban steppe
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
does anyone know how to fix randomly timing out?
i’ll be playing then my game will freeze and i will get a screen that says timed out and have to wait another 3 hours in queue to play
You can usually find a fix for this on the internet. Just type in the error message to google.
no
Go to #general
where on the website?
my appeal was denied the day i bought vip lol.
can i get a refund?
it was like 20 bucks
You would have to talk to @balmy cypress about that.
should i dm him or...
and also im " banned for doxxing when i said one thing about it after getting insided "
yet there are people on the server who constantly yell the n word et
c
thats bs
Yes dm him. Doxing is against our rules along with saying the nword in chat.
i didnt dox tho, i just mentioned it after getting insided and was insta banned
i just want to get unbanned for next wipe
If your appeal was denied, you wont be getting unbanned. You can message luke regarding the refund you wanted.
thanks for not banning cheaters for the 5th time
Hey, @steel marten
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
Hello, can i swap my VIP | EU Main to EU Long?
?vipissue
Hey, @iron vapor
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
76561199104524994 can we make an appeal for this account? this guy is innocent
Please visit https://bans.rustoria.co/
having issues linking the steam group and youtube ive joined the group and subbed to the youtube but its not showing i did
Youtube is currently not working but whats happening with your steam? head to the website, click join, and then hit the back button to bring you back to the rustoria page
@near halo thats what i did but it still asks me to join the group
well now it worked
i just got banned for teaming some dude was trying to give me a base and it kicked me
Please visit https://bans.rustoria.co/
yo slxams we were all getting off and trying to give u our shit lmao our b
@near halo
ive done tht 100 times and this is the 1st time tht happend lmao
can i use this support for paypal stuff
or is that separate
@unreal silo
@oak iron
@spare widget
Is it an issue regarding vip?
i kept getting charged on paypal but since i had no card in it , it didnt go thru
but once i put a card in it charged it all at once
Message @balmy cypress with your issue and steamid
im trying to talk to @unreal silo could anyone help me?
Dm him
i did
he hasnt responded
i want to unlink my account how do i do that?
cause im pretty sure the admin approval is getting denined
?unlink
Hey, @carmine pecan
To unlink your accounts, follow the steps below:
https://files.rustoria.co/s4k9G8qGZ5dQKnbSNnBqeEmQUAUy44PZ.mp4
Once you have done that, please send your steamid
?banappeal
Hey, @dire spade
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
is it bannable for using custom crosshairs?
theres a group of hackers on on us main
Please do /ticket ingame
An admin will review it as soon as they can
I wrote a ticket ig, number 776, i follow on yt but dont get the rewards and i cant follow on twitter cause your account ist baned.
Our youtube link isnt working currently so it doesnt count towards kit loyal. Wdym the twitter is banned?
There is only: the account is susbend
hm, the Rustoria twitter seems to be fine. Maybe its your account thats suspended?
you right XDD
man why did a get a ban for 10 min
what are the chat rules?
Do /rules ingame
i got a ban for 1 min for being rasist when i havent even written anything in chat
10*
Those type of bans are a response after something racist was typed in chat.
They dont just randomly happen
i were just about to type in pakistan cuz of some guy said that i chould finish the countrys name
but thats not rasist
is it?
It takes the first 4 letters of the word.
what?
why
because it is
thats nothing to do with rasism
its used as a derogatory term for people of Pakistani descent.
Just know for the future that that is offense and results in a mute.
isnt it a word ofr calling a guy in pakistan like a brit
on the website it says my steam is linked and group is joined but not in game do i have to disconnect and reconect
isnt it the same reason
Type /auth ingame
It's a known derogatory term that is being used by players in this game frequently to attack other players with so therefore it is mutable for anyone who says it. This is taken straight from the wiki:
"Paki is a term typically directed towards people of Pakistani descent,[1][2] and as a racial slur is often used indiscriminately towards people of perceived Pakistani descent in general.[3] The slur is used primarily in English-speaking countries. In the United Kingdom, Scandinavia and Canada, the term "Paki" is commonly associated with "Paki-bashing", which consist of violent attacks against people of Pakistani origin."
Hopefully this clears the confusion up.
sorry my bad
If someone is trying to bait you into saying it, please take a screenshot and send it in this channel
Not a problem, I'm glad we could reach a solution 🙂
will do it
I got banned for scripting which i did not do i was using a vpn at the time though.
!banappeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Would you do an ingame /ticket on that pls my guy? @analog shard so an admin can have a look into that
but how d oi send a screenshot in game
Just say in your ticket "Gerous Dan is sending the first 3 letters of Pakistan but is putting * for the rest of the letters"
What server is this on?
^^
couldnt i just write "he is saying pak*****"?
yeah that works too.
all my things didnt come
What server is this on?
eu main
yoo @near halo
Please do /ticket ingame to report a cheater
/ticket ingame
Hey, @ruby mirage
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
@near halo i did that his steam profile is https://steamcommunity.com/profiles/76561198252200170/
60 hours and is fly hacking can u do anything
does everyone that gets banned on these servers get a game ban also?
You have to type /ticket in chat ingame
i did that twice
An admin will review your ticket as soon as they can 🙂
You will need to wait patiently once you made an ticket.
BRO HACKER
in
HE IS FLYINH
PLEASE BAN HIM
@near halo
@grand geyser
why're yall deleting his messages
bro hes fucken hacking infront of me
Please make a /ticket in-game including his nickname so our Admin team can review it. I'll delete the links you sent in case he sees this. Do not call him out that will just compromise some things.
There is nothing I can do. Only Administrators can review tickets and ban cheaters/rulebreakers.
Make one in-game and it will be reviewed as soon as possible.
just have everyone F7 report him, cerberous will ban him
LETSSSS GO
cerberous banned him. good
too bad he will get unbanned in 3 days xd
wtf
its ok
fuck him
he took all of my shit
thanks dad
LOVE YALL
Who is cerberous? 
respond time is on point
Next time please make a /ticket ingame @near halo
bro i unlinked my discord from one account yesterday and it is still saying "this service account is all ready linked to another user"
?report
Hey, @celest timber
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
Did your unlink request was approved?
wdtm by approved
i just hit unlink on the account it was linked to yesterday and it hasent been unlinked yet
Well when you submit an request on our website- an admin needs to unlink it first.
Okay well how do i get that to happen
Can you provide me your steamid and I can make an request for you so it's little bit faster that way. Get your steamID from here: https://rustoria.co/getmyid
Correct.
76561198982616924
I've made an Discord unlink request for you. Please be patient until an Admin takes a look at it.
ty
how can i get help ?>
regarding someone who insided us and i just wanna know who it was?
they won't be able to tell you that lmao
your server is very nice very good micro to try for some reason everyone micro
Yo papa clan's member got banned,
why didn't they get banned for association?
on eu main
Connect via console, get IP from #oldserverinfo
i filled a staff form out 2 weeks ago
my steam group isnt connected
even though i connected it
and it was giving me points yesterday
Have you tried to do /auth in-game?
You should get an answer pretty soon then.
yep
Literally just got 2 tommys and full gear sets
If this is the second time I lose loot because of a rollback I'm going to lose my shit
Aware of @lusty basin
Is it going to be another 10 minute rollback?
welcome to rust
server up tho
prob a roll back tho yea
Why did i just get kciked
10 minute rollbacks isn't a feature of rust
no other server I play on goes back that far
bro stop whining
Can someone check if im banned. I got kicked out and tryed to rejoin and its not workin
holy shit
I had so much shit on me and i got kicked
Nearly every server had a rollback so far
Didn't roll back anyway so we good
Last time I got an airdrop so twice losing a lot would have been mad
bruh its working now
Nothing we can do about @trim orbit
@wind portal 🖕
Yeah I know but it's a killer
Surely you decide the length of rollback though no?
bro its part of playing with large numbers of people.
deal with it and stop malding to the admins.
simp
!ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
how do i connect youtube when google blocks it ?
?youtubelink
Hey, @icy roost
Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.
so how do i get the loyal kit ?
?banappeal @near halo
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
If you have linked everything else at rustoria.link- you can redeem your kit loyal without problem.
i need a admin
I'm not an admin but I can try to help! Whats up? @bronze turret
yeah so the thing is that i can say hunky in the server chat (hunky meaning something racist against whites) but i cant say the n word just a question not but hurt just wanna know.
Well, we do have some words automuted but other words/variations are not. Just don't say it in chat if you know its racist or you'll probably get muted if there is an active mod on your server.
aight bet thanks man
hello any support here
Whats up? @plush mural
can i transfer my vip to another acc
Please DM @balmy cypress With your steamID's that you want to transfer them through and what kits and he might be able to help you!
thx
@verbal jackal i had a 10 min ban and now it says that im banned from the server is this glitch or is this just what it is
Give it a few more minuets and try again, if it doesn't work go to https://bans.rustoria.co
ok thanks in advance
can i get some help i been banned for playing with a cheater
but i havent played with a cheatre
cheater
i applied once in early January (i think) no response after like a month, luke or logan(cant remember which) told me to apply again in early February (still no response)
i definitely applied in january but the date is unknown
Is there a way I can attach combat log? I may have encountered a cheater
yes, press f12 with the log open in order to take a screenshot
you can then upload a link to the photo in a ticket
Just reapply won’t hurt as long as your mature and mod worthy also which server was that ?
you make the tickets on the server in which you would like to report the person
why don't they fix it?
Which server did u screenshot previously @meager schooner
10x US
They’ll look into I’ll let whomever know could be just a rust thing tho @soft quest
im trying to do a appeal but it says its to big
WHAT IS THIS
?banappeal
Hey, @brisk bluff
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
?banappeal
Hey, @wintry epoch
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@fading pebble if you want to appeal your mute you can try there, but I highly doubt you will be unmuted till the time period is up
yes but i made my appeal and its to large it says
bwoling it was an auto mute
bc of a trtigger word
someone unmute me on 10x rustoria plz
thanks
https://bans.rustoria.co/ @fading pebble you can still attempt to be unmuted but like I said I doubt it will happen
bruh
did you look at the clip
it wasnt anything bad
just go unmute me?
muted for saying that?
You can appeal your mute In the website listed above, if you don’t want to do that then you will not have a chance to be unmuted for the rest of the duration it has.
Mongo I’m currently on my phone so discord is barely usable, what is your issue again.
You said when you tried to submit your appeal ig it said it was too long?
I'm writing this appeal becuase i have been banned very unfairly, i always play with my clan mongo but on this day
i was playing with a clan called (AT) because we lived on the same island, everything was going good until we got raided including (AT)
soo i thought lets move in the same base Mongo and (AT) until i seen one of there clan memebers get banned for cheats in chat, that's when
i got suspicious and started questioning the whole clan to thats when they kicked me from the team and removed me from there friends list
i would NEVER have played with them if i knew they were cheating most of my hours are on rustoria.co and is one of my fav servers to play with
my clan MONGO (MORE INFO) when they kicked me from the team i relised a new guy had just joined there team within the 5-10mins when the other guy got banned
i was the one who reported him and he got banned instantly (soo im guessing it was the same guy) im still very confused why i got banned and im generally pissed off
because thats the first time even "playing" with them. Thankyou for your time. just couldnt fit in the appeal on website
its saying text is to big
but they need to know all this mate
Have you appealed your ban already?
no mate i couldnt fit all that in
take a screenshot of your message on like imgur or gyazo and post the link in the space you have
thats what she said
sound thanks mate
0 tolerance racism policy...
not racist
ur dumb
moron
depends how u use it
i was calling him stupid
not the n word
i literally have my teachers call me a "*ignog all the time
so unless they are racist too?
/ticketadd
i did
16/20 search results describe it as an ethnic slur... just appeal it and wait
im waiting
the /ticket command is an ingame command
can i talk to @unreal silo
unban ky
An admin should really investigate the [god] clan, I literally wrote many tickets but still nothing. They just can't die, take -100's all the time yet still stay alive
can admins review my appeal ?
i have a suspicion that someone is hacking and i have made a ticket in-game but is there something else i can do
no
the support on this server is fabulous
normally its good
nah they have unbanned me alot
2 of my bases got raided by cheaters since then
@near halo
Whats up?
how can i report someone, i have created a ticket and reported him on steam
is there something else i can do
Tickets are the only way to report for Rustoria. If you want to report them to facepunch as well, F7 report them
can i contaact admins on discord
They will get to your ticket as soon as they can. please be patient
/ticket
wall hack
Hey, @analog shard
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
Then wait and be patient, a admin will take a look at the ticket as soon as possible
Okey
will the others get banned for hacker association
If they have not by now, please make a ticket including the name of the player who is banned and that he has teammates
i’m not sure if it is possible to obtain their steam ID or not but you could try that
Plz
admins
WE are bzz clanm
and fucking hell
being raided 2 time
by cheater
is rly annoying
Is it possible to be in touch with admins
we have multiple videos
2 of them alrdy banned
but noone being bann for association
?report @cerulean sphinx
Hey, @cerulean sphinx
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
Then be patient
kinda hard to be patient when a 4 man squad cheat blatant and we loose all our progression because of this
i keep getting timed out and kicked what do i do
cannot connect this discord to my steam, says already connected but cant do kits
Do /auth ingame
done that
Still not working?
I KEEP GETTING TIEMED OUT WHAT DO I DO
@warped rivet https://bans.rustoria.co/
any admin here?
can help me?
@cobalt valley
dude in outpost on main eu blocked me with horse and i cant move
not working..
@bleak talon 😚
@fossil pebble hope they ban you
On the website it says that you have joined the steam group?
?unlink
Hey, @glad cloud
To unlink your accounts, follow the steps below:
https://files.rustoria.co/s4k9G8qGZ5dQKnbSNnBqeEmQUAUy44PZ.mp4
unlink it and relink it
someone said this server wipes bps. Is that true?
Server BP wipe will happen on 4.th March
is it with a force wipe only?
That isnt something with our servers, its something on your end
ya so what should i do
Normaly a "timing out" is caused by your local internet provider. I would suggest you to restart your router to may fix that issue.
k thx
^^
@royal hazel All Rustoria Servers do force wipe on 4. march. Every wipe before is just a mapwipe.
whsorry for disturb....... I have info from my friends in server rustoria.co Eu Long that in Q11 sector lives 4th man with cheats and keeps been toxic and drawing na%i flags they have pretty big base .. my friends will report them now ... this is like 4h my friends cant come outside they keep shooting only in head ...
my screen is just stuck on that when i load into any rustoria server why?
please do not callout cheater here or ingame. Create a ticket ingame with the command /ticket ingame and an admin will take care of that.
What server do you want to play on ?
3x
Us or EU?
eu
let me try to get you that mapfile...
First try to solve it this way
!mapfiles @near halo
Hey, @near halo
If you are received the Disconenction message World File Mismatch error
then follow this step:
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
they say that nothings happens when they write /ingame
Hey, @tough bane
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
do /ticket add
Nuclear i don't have that map in my folder
ex: /ticket add I Think revolution is cheating because he was shooting me through walls
thank you very much
I gonna pm you a mapfile, should be the correct one, drag it into the folder there
Can I talk to an admin about my ban?
there are teamers and im trying to get them banned lmfao
I got banned for chargeback and I just wanna get unbanned
damn
clip proof and they get banned at the spot
I have a pic of them saying it in chat lol
hhaha noice
Please contact @echo venture regarding your chargeback related ban.
aight thx
Please use /ticket ingame.
xpdrain i dont think thats enough proof
I did
?banappeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
but idk
Then I would suggest to contact @balmy cypress.
Same problem with him Nuclear can u dm Ryan for me? idk
Yeah I gonna tag him. Please provide me with your steamid aswell.
?banappeal @mystic creek
Hey, @mystic creek
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
What is the issue there, where are you playing, and where do you have issues with.
need admin on 5x zeus
What is the issue there, I can join in quick
rustioria.co 10x teaming across multiple clans feeding inside info and i cannot reach an admin whatso ever
do /ticket ingame
An admin will review it as soon as they can
ok thanks
If you want to report someone please do /ticket ingame @opal forge @wind portal. Please be patient. Admins will take a look at it asap.
dude i did last night im not looking to fill out a ticket. i need to excel the process. i need to contact them directly.
this is multiple times and my guys keep getting teamed up on
!ticket
Hey, @lyric shell
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
Check to see if you got a reply, do /ticket list
when will i get verified? i did all the steps and its not working
?banappeal @lyric shell
Hey, @lyric shell
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
The fastest way to report is through a /ticket ingame. Check to see if you have gotten a reply yet by doing "/ticket list" ingame
ive done that. and there is no way to submit my info.
i need to contact them directly now.]
my whole clan and others can vouch
i think he just got banned
If you have a clip of them teaming, upload it to youtube or streamable and include the link in your ticket.
If you have a ss of them teaming, post it here, copy the message link, and post that in your ticket
Hello
I need help because i got banned for cheating but it was my first time getting on the server for this wipe
Never cheated on the server
?banappeal
Hey, @hollow river
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
You can wait in support but admins are working hard to get through tickets.
do /ticket ingame
can i get a refund on the vip i bought
Message @balmy cypress with your steamid
Hello 119, as I did previously mentioned above, please go to https://bans.rustoria.co/ and create an appeal.
Thanks
can sb help me ban him?
my teammate has footage of hime flying
and iahve done 4 tickets and nothing
he's gamebanned
^^
@wooden whale PLease be patient and wait for an admin response
what should i do now? i just created the appeal
Ah nice, issue solved 🙂
i got banned before for the same issue and got unbanned in 10 minutes
i dont know why this keep happening
Be patient and wait for a message or check your appealstatus on the same link in a few hours.
thanks
i should go to the link you previously mentioned?
and it will appear there?
yes
in this chat or in private?
dm him.
yo
snowy
it says i got banned
but when i reconnect
im in queue
why is this happening?
If you are banned its just going to make u wait through queue and then kick you
oh
i joined the server today but my internet shutted down
idk why i got banned lol
It will tell you when you get kicked