#support
1 messages · Page 1349 of 1
^
yeah dont know if i can do anything about it
admins will ban him
Ingame do a /ticket about it and include your video proof. You can upload it to YouTube or streamable and attach the link to the ticket
@torn sky are you able to get ahold of one of the admins?
Are you able to not talk bad about staff?
wdym
Scroll up a bit. Anyways what’s your issue that you have to tag admins for?
i was on us long and i had a group of racists come outside of my base and ear rape with slurs and shit
i dont have video proof tho unfortunately
it didnt cross my mind to clip it at the time
Turn off your voices ingame
its not about turning it off, i just wanted to let staff know so they can keep an eye on them or something idk
We don’t moderate voicechat. If you feel that this has been excessively you could make a /ticket on that. Since you don’t have anything clipped/proof I doubt something will happen about it. I recommend to turn off your voicechat. Rust is a toxic game and you can simply denie anything by turning off your voices
@near halo sup?
I got it figured out thank you tho @torn sky
Perfect 
Dteconmcted:Banned:Playlng with a hacker?Who can help
I suddenly show this in my normal game
?banappeal
Hey, @ancient cargo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@spare widget
is this where i can report somebody
Please use /ticket in game.
Is it normal for someone to have tc access when they have never been inside or near the base?
yes if your in a clan with them
im not sure about that then
yeah me too
@willow tendon Reject my appeal, when can I appeal?
on the rustoria.link website i have been trying to unlink my twitter account for weeks now. it says "waiting for admin approval" but no admin ever approves, i have contacted admins on this subject several times before, all saying "working on it" and doing nothing.
can somebody please approve my unlink request ffs
Just unlinked your twitter now
refuse to appeal, when can I continue to appeal?
Like I said many times before, if your appeal has been denied, you need to wait until your ban has expired.
What with?
Please do /ticket in game.
You can upload the screenshot and then put a link in the ticket.
Just put the names in a ticket.
You may will be able to appeal
Hey, @blazing crow
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
how the fuck do I get banned for exceeding limit when there is 3 mfs in my clan
?appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
I did
i havnt done anything wrong tho xD
me neither
I can't even talk to someone to ask who I was "teaming" with and explain the situation?
Please be patient and wait for the appeal response.
i think i found a hacker
/ticket
Hey, @lost trellis
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
Hi! I'm having some problems with some racist members on the server, i also think one of their members are hacking
Are they racist via chat or voice. Regarding hacking please do /ticket ingame.
in voice, i have a clip of them
We do not moderate voice. Sorry about this. You need to turn off your voice then. Sorry
No problems! Thanks for the help
You are welcome. 
i found a hacker to
Hey, @lost trellis, hey @subtle mortar
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
so when my appeal does get look into and, ik for a fact its gonna get denied, i have to wait two months for the next reappeal
i thought bans reset every force wipe
?vipissue
Hey, @near halo
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
its not a vip issue
i want to move it from account to account
because if i unlink my alt account ill lose booster air drop
?
@tough bane
yes?
drag us
you still need to contact @balmy cypress then
@tough bane We're all banned and I want to know which teammate is responsible for it
@tough bane And how long have we been banned? 30 days? 90 days?
?banappeal @candid cipher
Hey, @candid cipher
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
I know we need to appeal. I just want to know who cheated@tough bane
I can not tell that and we will not day that i suppose
@tough bane How long will it take us to appeal for lifting the ban?
@tough bane Today is a new player. He cheated! We don't know
Depends on how fast the admins can resond to that and how many are online. I can not tell you an exact time though. ☹️
@tough bane How long will it take to lift the ban?
I cant use the shop. it says im not in the Steam group? but i go to the group and i am?
can I appeal my account i was banned for posting gore links in chat
Are you good by now?
!banappeal
Hey, @brisk blade
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
um i cant quit and try to see if it works
Zune I did the appeal thing how long does it take?
So you are linked on the website?
oh yeah long ago
We say 1-3 days but it happens way faster sometimes
WHATTT
Can you do /auth ingame pls
bruh im tryna play 5x today lmao
yes im logging back in
doing it now
Bruh hopefully an admin will have time to check your appeal quick
alr lmao

i need help asap
oh and zune will I be notified on dc when im unbanned
Since you’re not verified you will have to relog to the website to check if you received a response
Sup?
hello im waiting for support
I won’t be able to hop in a vc right now. Feel free to dm me
turkey
Glitched?
yes
it despawnmed and i couldnt get it bc of someone crashing heli into me in safe zone
That sounds sad but unfortunately we don’t interfere in gameplay
Feel free to put a F7 report on that to facepunch
do i need to leave the group on steam are rejoin
oml.
You should join the group through our website
thank you i left it on steam, and it said joined on the site lol
Have you done /ticket in game
yes
Then just wait for a response on it
oml. this server is no help whatsoever
Make sure to give it a few minutes. Do /auth and you should be good
Be a bit patient my guy.
bro. i lost 30k scrap. my lr and a full geared set
thank you!
That’s not an admin and unfortunately admins don’t interfere with gameplay
who does.
Not any of the staff
As said above. Ingame do /ticket
thanks admin
?
if its perma rip
i need help asap i just lost tons of kits and guns from a hacker
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
!banappeal
Hey, @nova marlin
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@nova marlin i guess you will need to contact EAC/FP
i
Thats a gameban not a serverban
Where do I need to appeal
you will need to contact EAC/FP
is excessive racism a perm ban?
possible yes
yes or no
Yes
Yes
i just said yes
appeal time boys
Have a great day Vxlks
Hey, @violet dagger
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
thanks sicario xd
<@&274971100184576010> I didn't use the hack but it was banned.
Please re-investigate.
us small
?banappeal
Hey, @silver arch
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@raven mist
「YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.」
ty I dont use hack
你中国人??
No
can i show a handcam to get unbanned
dont think so but you can appeal your ban as shown below
!banappeal @floral stratus
Hey, @floral stratus
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
seen like 10 getting unbanned yesterday but cool story 😉
might wanna use #feedback-suggestions or #general
@torn sky can i do a live handcam to you guys and let you go through my pc and check files
i meeeaaannnn. you could have deleted everything by now. pls make a ban appeal and an admin will be with you soon
<@&274971100184576010> Dear admins, why is my Steam account still not unlinked from the discord !!! I've been waiting for a week now, what's the difficulty in doing this ???
76561198942595952
Unlinked @shy osprey , sorry for the long wait ^^
thank
<@&274971100184576010> and what else needs to be untied so that the steam id is not introduced automatically on the side base invaders?
when I enter my discord name, my steam id is automatically entered, how to fix it?
when and how will you get back to my staff application?
<@&274971100184576010> Is it possible for someone to reach scriptor rank on RTG if they are not scripting
@raven mist
when a staff manager had a look into those. you will receive a message in dms by them
ok, thank you
yes due to a bug
ingame do a /ticket ingame on that pls
yes sir
can we chat in DM’s?
you might wanna talk to one of the base invaders staff members
sure
@mellow tundra
Can I talk to an employee here, or do I need to write to another chat?
check out #££-tournaments-££
but that discord channel does not have a support chat (
!banappeal @neat basin
Hey, @neat basin
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@near halo Join Waiting for Support please
How do I get verified
!verify
Hey, @robust quartz
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
I have to link everyone of those platforms or just discord and steam
!verify
Hey, @silk rapids
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Mainly discord and steam for the verified role
!banappeal @safe ingot
Hey, @safe ingot
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
ayo a big group has a cheater on rustoria med
!report
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
thanks bro
No problem
yo i got a quick question
Ask away
how long is a ban for playing with ban evaders
!banappeal
Hey, @latent solstice
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Once the server wipes again I believe you will be unbanned
ok thanks
No problem
i did /auth in game and says steam isnt one eventho it has been for the past 3 months
since your accuracy looks to be due to a bug. you might want to hop on another server like UKN if you're referring to join a group
i can use what ur telling me as a proof im not scripting right??
i mean not really
cus my spray is not perfect
i assume it is because a bug
i think that too
how did you reach the 100% then?
my tip. hop on another aimtrain server. stream it, show files... basically get script checked
Hey everytime i try to join the 5x trio US server it says EAC anti cheat intergity what does this mean? does it mean i was banned? i have been recording me playing the last like 5 or 6 hours
thx.... ill try talking with my team then
thx zune
can i get some help my game says im not appart of the steam group even tho i am
i did /auth
thx for the help both @warped kraken and @torn sky
No problem
sure thing. wish i could do more but there is no way we can provide you with something that tells other people you're not a scripter and can't reset that accuracy for now. Have an awesome day
u too guys 😊
could i please get some help in my message above i had some guys lurking around my base and i cant get back in 😦
Try to verify game files and restart steam.
?gamefiles
Hey, @grand geyser
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
can i get some help my game says im not apart of the steam group even tho i am
i did /auth in game
hey @sterile sedge any chance you can leave the group, rejoin it through the website, wait 10 minutes and do /auth again?
i already did lol
when?
like 5 mins ago
ok
I got a kwestion
What’s up
have an awesome day @sterile sedge
what exactly are the benefits/rewards of boosting the server
For what server
this one
Modded or vanilla
zeus 5X
Supply signal
No problem
!boosting @pearl brook
Hey, @pearl brook
By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4
just to add the rest
nice
it's worth it if you ask me
@torn sky
i tried appealng but got denied
i will stream you my spray
show me hitting doubles and tripled 100ms
SHEEESH
there is nothing i can do about it @floral stratus
can you help me talk with a dmin
i mean they just denied your appeal. i guess there is no need to
steamid
Hey, @torn sky
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
thanks
Is this where appeals are filed? Sorry, brand new
check below in a second
!banappeal
Hey, @icy nimbus
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Got it, thanks Zune
US Medium - GSO.Scriptz is blatantly hacking. One shotting everyone. Others posted proof in chat and he still not banned.
!report
Hey, @olive depot
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
they barely ban people
why am i banned
i got banned for exceeding group limit when i did no such thing i joined a clan and then got insided
it says i broke group limit but i didnt
?appeal @steady edge @crimson lynx
Hey, @steady edge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
<@&274971100184576010> I Appleseed and it got denied but what if I did a handcam and you guys went through my pc for all my files. I can spray 170m
i sent my appeal in @grand geyser
/ticket
Hey, @stable bobcat
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
how do i make a ticket regarding opurchases?
just ask about it here
Message @balmy cypress for any payment issues.
hey spoofy can u look into my appeal by anychance ?
cheater on us main named fluffy.hertz
!report
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
thanks
I cant fit my appeal in the 300 characters given
Only our Admin team can review appeals so you will need to wait for an answer from them on your appeal.
Try to shorten your story in that case.
i literally cant i am trying
/appeal
An appeal should not be longer than 300 characters, all you're stating is why you want to be unbanned.
Hey, @crimson lynx
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
its not why i want to be unbanned theres no way its not a false ban, i believe they don't have enough knowledge on the situation and I can't fit it all
Please just include as much as you can, we'll reach out if we need any more information.
!appeal @steady sequoia
Hey, @steady sequoia
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@near halo @mossy arrow @steep rivet
How much is vip on one of the 5x's?
!donatelink
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
Can I talk to a mod?
Hey how can i help you
Are all ban appeals on the website or can I just talk to you? It was for a charback.
Chargeback.
@dry grove
@zealous kettle can you remove my ban appeal i got tricked by my team m8s sorry for wasting you time
Hey can someone confirm that rustoria us medium wipes tomorrow
Hey, @civic light
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Steam ID: 76561199003866804
Muted for "racism" in the above chat message. Since its not a ban, do I appeal it here, or do I just have to wait it out?
im back my other discord got hacked the @past trellis
Just wait it out sorry
how can we put picture on wooden sign ?
As far as I know, on Vanilla you can not. Its an admin only command, for modded the server would have to have the plugin
im on rustoria 5x
/sil url
If its just a mute, just wait it out.
Ok, but even if i said nothing racist? If so all good. 🙂
doesnt work
You could appeal it on the website aswell yes
thank you.
Is it possible anyone can view my ban appeal?
Admins will review it as soon as they can.
Can I talk to anyone about my ban I don't want to wait 3 days just to get an answer when I wasn't even teaming
one message up "Admins will review it as soon as they can."
you just have to wait sadly 
You will have to wait
But I didn't team and would like to explain
Appeal via the website, you can explain there: bans.rustoria.co
?appeal
Hey, @halcyon dagger
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
theres this kid literally admitting to cheating on rustoria 5x no bps just wiped i have proof
he admitted to cheating too
i need help wtf ive been waiting
ong
Ingame do /ticket
Sup?
join support
zune
drag me
Can’t rn
Make a ticket and it'll be looked into, attach proof through streamable or another site and link it. It'll be looked into ASAP.
i made a ticket in game
how tf do i link a obs recording to
a ticket
actually i have an idea
Go to streamable < find your video file (cropped to the right time) < link the video in ticket!
The website will not let me cancel my VIP Subscription!
i need help wiv a false ban quick
!appeal
Hey, @toxic charm
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
!viphelp
Hey, @oak nacelle
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
thanks bot your useless turd. I want to cancel my VIP subscription but the rustoria.co website will not allow me to cancel it. If I have to dispute it and label it as a fraudulant charge I will but could someone just fix this before it becomes a legal issue of theft?
Hello i got error and disconnected from US Long after opening and trying research, now every time i try to join server i get error. Anny solutions
What error
can i post pic?
sure
Disconnected: Object reference not set to an instance of an object.
Cant drag in pic
did you verify your files
Ill try now
You know how to verify your game files?
On steam?
!gamefiles @sweet matrix
Hey, @sweet matrix
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
That is what zinxy meant @rocky estuary
Waiting for tickets on 5x no bp
Just be patient
Idk why you do. Pls be patient
Is it not a support channel ?
Are players allowed to msg you calling you the N word or is that bannable?
PM's are not moderated, you can ignore this user using /ignore (player name) though.
spoofy did you have the link for the RTG map pls
i can join to the server and i make the queue 2 times 😒
What do you mean the link for the map?
!mapfiles
Hey, @waxen arch
If you are received the Disconenction message World File Mismatch error
then follow this step:
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
1 second
Delete the map in your map folder
There should still be a folder where it attempted to download it
I take it you have tried restarting your rust correct
i do that
i need something like this
so i can download the map and put in the maps folder
how do u now he anit trying to take the map?
It's public
ah
Well not public, but it get's downloaded to everyone's Rust maps folder.
ya
And, it's needed to fix his issue.
ah
@zealous kettle i was helping for like 2 weeks and tryed to get discord mod but my account got hacked
what do i do
Your best bet would be to message @balmy cypress
i im rn
i was @past trellis
im gambling on the no bps 5x and i won scrap and this guy is in the way i cant loot the scrap because hes sleeping
pls help
@zealous kettle is there a way u can take care of it ?
!appeal @abstract laurel
Hey, @abstract laurel
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Does anyone know when Rustori.co US Medium server is wiping tomorrow? 🙂
THANK YOU
Hey, @near halo
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
<@&274971100184576010> i found a ddosser
May I get a ban appeal?
!appeal
Hey, @plain ledge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
hey mod admin can someone help i can place a (foundation) and its all blue but cant upgrade is think will i know theirs one stash bag around it ! . its not mine so ? . cant you get rid of its coz i want the spot ;p
Admins do not interfere with gameplay. Try using a hammer to find the stash
Could be due to furnaces or boxes nearby aswell.
Yeah, thet tends to happen when a workbench, TC, Box or Furnace / Deploy-able is placed nearby, It should say something like Upgrade Blocked
@ashen frigate
You might want to try picking everything up that is on the foundation, then upgrading it!
yo
why the fuck am i banned from the 5x?
I LITERALLY GOT INSIDED HOW DOES IT COUNT AS TEAMING
wtf
Hey halxcify, please visit https://bans.rustoria.co/
Is there a way to create a ticket?
Do /ticket ingame
Thank you so much.
hey i need help
Whats up?
i got banned because i saw my neighbors base codes in chat and i put them in his doors and went deep and started taking loot and then got banned
Please visit https://bans.rustoria.co/
alright thanks
this is bull shi*
wait am i just banned on rustoria sherver
servers
or all servers
All Rustoria servers
Read the wrong its only all Rustoria Servers my bad
yeah?
how long will it take to get unbanned
Depends, its usually takes 1-3 buisness days
ight thanks
Hi, quick question, where do I go to discuss business inquiry? Thanks!
Is it ok to dm one of the admin? If so, which role would be the best to contact?
Business inquiry. Fs an Administrator
What is the ip for the 10x no bps?
hey i just got false banned for playnmg with a group of 2]
i never had a group of 3
and i got banned
!appeal
Hey, @fiery crypt
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
i tried linking my steam to the damn thing and when i try to /auth in game it doesnt see my steam as linked. im on Zeus 5x btw
??
/auth
Hey, @quaint escarp
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
somtiems requires a relog
make sure you authorized the right discord/steam
Tell me the initialization time of the US main server.
you mean when it wipes?
Oh i fixed it I htink it was cause my name had a weird character cause i took it out and it worked thanks a lot tho deep
do i get unbanned tommorow if i was banned for being on a team with a ban evader?
What does it say when you try joining?
i love you snowy
im the real fear
sowy
I need an admin
I have complete proof of sombody cheating. a picture of the file. they tried to join my group
im in support
so i joined the steam group and its saying i havent can i have help? dm me pls
Give it a few minutes from joining then type /auth in game
ty
where do i make a ticket
Ingame do /ticket @silent flare
Hey, @silent flare
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
ingame

it says unknown command
What server are you on? @silent flare
it just says disconnected reason : playing with ban evader
No time limit?
yeah there no time
Have you put in an appeal? If so what did admins say.
idk there wasnt any reason to why it got denied
its just unfortunate cause its not like i purposely tried to play with a banevader
Bruh i dont think admins realize insides happen
Like i just got banned for exceeding group limit
when i only had two people playing with me
so snowy am i just banned forever?
got banned while trying to kill someone and it was for exceeding group limit but other guy left so we picked someone else up
?appeal
Hey, @modern lynx
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
DO I HAVE TO DO THIS EVERY FUCKING WEEK?
That's the only way, sorry.
like fr
rebud idk where the other guy went so ima ask you
do u know if i get unbanned tomorrow if i was banned for playing with a ban evader
this is bs all the time on this sever to get banned for something we didnt do
thats the only information i get cause it just says reason playing with ban evader
I believe you will be unbanned next wipe but I'm not familiar with your situation so I can't tell you really.
idk all i know about the situation is i was banned for playing with someone who was ban evading aswell
When did you get banned?
i think 2 days ago
Well, you can wait for the next wipe and hope you will get an unban but like I said- I'm not an admin so I can't tell you really anything about your ban.
do admins respond normally or do i have to do something for them to answer?
Usually they always respond whenever they are available.
well if a admin sees this conversation it would be great if u replied so I know about the situation but thx for the help
appeal then
Please visit https://bans.rustoria.co/
i did
it says u dont seem to be banned when i do a request with my issue
and when i try to join it says ban evasion
....
Make sure you have the correct steamid
<@&274971100184576010> I want you guys to look at the versace plug kid from cars clan on Us 10x I submitted a ticket
hey <@&274971100184576010> it says im not banned after i submitted it but i am
what do i do
nvm i got it to work
UK is England and EST is new york time
Ty
No worries
Alright
Thank you
he has horrible game sense but has insane spray
WAIT THERES $60 GIVEAWAYS????
Ig Im gonna practice guns for the next 100 years
@violet dagger is there any possible way to check my remaining vip time?
https://donate.rustoria.co/account.php (when logged in) then click the 👁️ on the package you want to check the expiry on.
thx a lot. btw the 7 days plus vip due to server crash? @echo venture
@balmy cypress could you look at my staff application?
i need a admin this dude stole all the explosives and the guns and giving it away to randoms and left clan
Unfortunately, insiding is apart of the game and is not against the rules.
fuck me
ight
<@&274971100184576010> you announced 7 days plus vip to existing vip members due to server crashes, in my account subs these 7 days dont exist. can you fix it plz?
Please message @balmy cypress with your steamid
@echo venture
If your VIP was not set to expire between the times mentioned, then an extension was not applied.
@violet dagger
Yes?
@echo venture is there any way of you looking in to my staff application
Staff application gets looked at within 10 days, tagging or dming us asking us to review your application will not help. You will just need to be patient
yeah i have, ive waited bout a week
@true quarry Have you made an appeal?
no how do i do that
?banappeal @true quarry
Hey, @true quarry
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@violet dagger can I talk to you in a support chat or something
Currently busy and can't join a VC
@echo venture RyanJD02/07/2021
We're assessing our options with the network attack situation, please bare with us. We have tried 2 of the best hosts (GMC + OVH) for DDOS protection so far and none have been able to withstand this attack thus far. We're awaiting contact from some alternative network providers. No further rollbacks will be made, we apologise for these issues and all VIPs will be extended for this server by 7 days.
RyanJD02/07/2021
EU Main has been shut down until we've moved to a different network provider. No ETA.
all vips
but can you try to give me unbanned once I fill out this stuff @violet dagger
I can take a look at it, but doesn't mean it is a guarantee you will get unbanned
@violet dagger I submitted that thing
I am banned by the VPN and need to be reviewed by the administrator https://steamcommunity.com/profiles/76561199054411880/
?banappeal
Hey, @severe hatch
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Was only speaking about the recent purchasers or ones who'd be loosing the VIP as a result. Apologies for not making it clear
Type /rules in-game to be aware of that.
5 layers, okay thank you
eu medium wipes today, right?
Correct. You can check for more information in #oldserverinfo or #wipe-feed
I'd like to request a one-on-one conversation with the manager.
What manager you want to contact? Chat? Game? Server? VIP? Staff?
Scripter
@upbeat kayak Please use /ticket ingame.
And don’t call out people pls. We also don’t investigate players by messaging in discord or global chat
@azure hearth Please contact @balmy cypress with your steamid and your issue please.
I got banned for ban evasion but i have never played this server, Rustoria ukn. Can you check why i got for it? https://steamcommunity.com/profiles/76561199062242570/ <@&274971100184576010> <@&415898423460626432>
?banappeal @mint citrus
Hey, @mint citrus
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Try to connect to the server and see if you are still banned
yes i just tryed, im still banned
Well, if it's saying you are not banned it could be because you are logging in with the wrong steam account.
Can you post me your steamid please
You will need to contact @spare widget regarding your ban @mint citrus
i should dm him? @raven mist
Yes sir
Sounds that he is evading the ban on one of his accounts with another account. He can appeal his ban on the website below
!banappeal @near halo
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
76561198867010899 my steam id. can you pleasee unlink it?
Hello there, is there a way I can speak to an <@&274971100184576010> to pass on a message to @echo venture regarding server.tags (Issue with adding the vanilla tag for my server hoping he can help me with with it) I hate pinging people like this 😫
@shrewd wave https://wiki.facepunch.com/rust/server-browser-tags
Tags are additional bits of information that describe Rust servers. Up to three of them will be displayed on the Rust server browser and filtering will be supported one day.
The following tags are defined:
Value
Title
monthly
Monthly
biweekly..
I know about this but it's adding the vanilla tag especially when I add server.tags weekly,vanilla it only shows the weekly tag and not the two tags. 
Not sure then. I can try to get Ryan but he is quite busy.
hello
its been over twao hours ive submitted my ban appeal, i still cant play, and i have been banned for no reason
I was thinking the same thing if you could message him regarding my issue and get him to message me on Discord about it that would be fab Sicario
Can take up to 3 days. So be patient my guy. Admins will have a look ASAP
Cant seem to find anything that indicates so, but are there any team size limits on the vanilla servers?
No group limit on any of the Rustoria official servers
it says im banned for chargebacks but have never bought anything on rust other than skins
I would guess it’s to do with where/how you’re setting it. Are you using shared hosting? They may escape (replace/remove) commas
Best to make a ticket with them if you are shared. If not, make sure you’re setting them in the server.cfg or with the correct prefixes for startup parameters.
Hello Ryan, thanks for a reply the prefixes are correct and in the correct place (server.cfg) I'm speaking to the server hosting support team about the issue. It's weird why it doesn't show the vanilla tag and only show the weekly tag. Yet again thanks for your message I know you're busy. Thanks! @echo venture 🤝
Hey
You guys banned me for ban evasion
just like to say
THATS WHAT HAPPENING NOW LOL
HAHAHAHA
i know you're supposed to make a ticket but in about 5 minutes here we're gonna lose 4 boxes of AKs through a wall. russian ragehacker on US Long speedhacking/flyhacking/spinbotting through our bases right now.
he just flew through the sky
how bout like move your shit
he teleported across the map to us
we spawned at another bse like
My ass
2000 meters away
Thats cap
and he showed up at the new base
Theres no fucking cheat that can do that
idc what you say i vod'd it lol
I searched for hours
Send me it
not in that giazo bullshit
you're cringe you obviously cheat
no shit
Admins will look into it as soon as they can. Please be patient
I obv cheat its no shit
snowy can you help me?
Whats up?
i have tried to get unbanned for about more than 6 months but the admins or moderators that try to help me dont do anything
i got baned for supposed chargebacks
but checked all my paypal accounts multiple times with admins and there are no chargebacks or anything purchased on a rustoria server
i have not bought anything that is not rust community market related and I got banned for chargebacks
?vipissues @grand gazelle
Hey, @grand gazelle
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
dm @balmy cypress about your situation
i will
its not that i got vip and want to get it
i just want to get unbanned so I can play this wipe
i have past dms with him
and didnt fix my problem
/appeal
Hey, @crimson lynx
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
If its been 6 monnths since you last tried I would go ahead and try again.
You would have to talk to luke about that.
I sent my ban appeal
If i am not able to play this wipe i will have to pop a choccy milk
when wipe
how long does it take for Luke to answer
Depends on how busy he is but he will respond to you eventually and when he's available to.
what times wipe
Hello
@here submitted MULTIPLE tickets, being actively raided by hackers that for some damn reason you ban them, some of them banned by EAC and yet you wont look into the team
I have a question, will I stop getting banned for no reason on this server
It's the 14th time
?
kiss me
help me
!appeal
Hey, @nova marlin
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@wise marsh
Pls, I always get banned even tho I never hacked or played with hacker
.spoofy why is noone being banned for association when they're literally PLAYING TOGETHER
@wise marsh That's what happened to me
I know
It's not the first time for me
It's the 14th
I think it's because I live in china
And there are lots of hackers in china
Idk where are the admins
I have applied for an appeal
Who can help me?
https://steamcommunity.com/profiles/76561198253802661/
someone using macro i couldnt explain that but i am sure he said me in turkish guy when he didnt kill me sadge....
i sure that someone using bloody mouse macro
rbruh
Why did I ban
@spare widget
@fiery kayak Whats wrong? ^^
76561198889780141 vpn ban
unbanned @jaunty hearth
Is there anyway to make some kind of appeal or something
Please message @balmy cypress with your steamid
Are you sure you bought it for the EU server?
!banappeal @fiery kayak
Hey, @fiery kayak
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
i cant auth my steam
I changed a node and was ban by your server@raven mist
admin?
Hey, @remote holly
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
player with combatlog id 389481 is 100x100 scripting
Hey, @amber grove
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
hi, i bought a vip access on my family shared rust account and recently family sharing has been disabled, i was wondering if i can get a vip transfer for the remaining time of the access
https://steamcommunity.com/profiles/76561198837425417/ my steam id that has vip access on EU Main
Message @balmy cypress
I was already authorized steam and I was in the group. but not accepted @raven mist
What with?
Who can help me?
https://steamcommunity.com/profiles/76561198253802661/
With what?
I was banned because of a VPN problem@willow tendon
Use this link to make an appeal - https://bans.rustoria.co/
ı had been spoted some hackers in Us rust main
@wide solstice Best thing to do is send in a ticket in-game "/ticket add (your report with details) and pair that with an F7
Don't report a group for suspected cheating- try to specify the individual you most suspect and we'll always look into it
is there someone who can help
@hearty arrow Looking now
can me and my buddies talk to an admin about a ban
bruh i have been banned for over a year for a supposed chargeback
i tried to get unbanned 3 times they asked for my info and never responded
I feel violated
Please message @balmy cypress with your steamID.
i did
I was already authorized steam and I was in the group. but not accepted
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
how can i join again
he said that i got a charback of euros 7.49 but that is not even my currency I use dollars
and never bought anything on a rust server
@hearty arrow Hmm try to do /auth in-game in 5 minutes or so
only skins
I messed with some stuff on our side. If that doesn't work we'll keep working on it
and i was banned by ryanjd
I've tried
i did and they denied that shit for no reason I got banned for "teaming" and wasn't teaming and would like to explain
A problem with my vpn caused me to be banned, and I did nothing.@spare widget
zenzen its been over a year and plus cmon bruv i aint even spend no money please man just trynna play this wipe
@remote holly Post your Steam ID please
I changed my password and now I cannot join Steam again.
we just need a lil help
i got lured in
Baha steam id: 76561198379572286
@main crown I believe you've received your response :/ Only person who is going to change anything would be Luke and if he gave you an answer, that's it
Steam ID:76561198353467829@spare widget
i didnt he just said I have a chargeback of 7.49 euros
@main crown Sorry but not the place to argue about it 😦 You'll need to message @balmy cypress. Wait for his response and if he's responded, that's that.
Just giving you an answer
up the slots to eu medium please
If i got banned for teaming with a ban evader last wipe I am going to be unbanned for this wipe today correct?
no lol thats not how it works
i was told by Zune thats how it works sooo
All depends- @hazy birch post your Steam ID and I can take a look
Is my problem solved yet?@spare widget
@remote holly Wait 5 minutes and you should be fine 🙂
I'm already in the steam group but your site doesn't see me joined @spare widget
what should I do
Have you done /auth in-game in the last few minutes? @hearty arrow
how do i find my steam ID
@hazy birch https://rustoria.co/getmyid It'll be the Steam 64 so something like 765387173981733910
76561198189549826
@hazy birch Please message @violet dagger about your ban
why is that?
how long can people be afk on vanilla eu main??
I need to talk to an admin, I wasnt aware of the "wall off loot" thing. Afaik it's not even in the rules.
So now my loot is stuck in a wall 😄
And I was wondering if an admin could remove the wall so I can grab the loot considering idk how I could know about that
Admins do not interfere with gameplay.
Well the plugin does 😄
And I even checked the rules before walling off to ensure I didnt stuck the loot 😄
But there was no information about it.
@mint citrus Can you join Waiting for Support please?
@spare widget Look into my issue please, idk what to do
Sorry but we don't remove walls for players 😦 @near halo Walling off isn't bannable or anything obviously but by doing so, you would need to raid it back out yourself in some manner