#support

1 messages · Page 1346 of 1

sick knot
#

check logs

#

ive learned my lesson

safe timber
#

give me the free ak

#

and im ok

#

🙂

#

😛

sick knot
#

i didnt even say anything

safe timber
#

UNMUTE ME

hollow sequoia
#

i always get the blame

#

i wasnt even thinking of that country

#

no ak

safe timber
#

yes

#

u make me say pakistan

#

i get 6 hour mute

hollow sequoia
#

wrong country mate

safe timber
#

give me ak or admin banu

hollow sequoia
#

im a innocent man

#

the admins pick on me because im a middle class white man

near halo
#

when

hollow sequoia
#

how do i apply for chatmod

#

i know what to look out for

finite oak
#

hypothetically is scamming allowed? like if i hypothetically scammed like over 50 people thats not bannable right?

#

and if it hypothetically used what some may consider a glitch, would that change anything

#

thanks!

near halo
#

depends how hypothetically we speakin

finite oak
lilac vortex
still canyon
lilac vortex
#

Are you talking about taking attachments off weapons in shopfront? that's been in game for ages

finite oak
#

no.

balmy cypress
#

And we do ban for exploiting

finite oak
lilac vortex
#

is taking attachments off guns in shopfront an exploit?

still canyon
#

wait

#

how do i get

#

verified role

#

or donator

near halo
#

verified by linking your Discord to rustoria.link

still canyon
#

thank you my love

finite oak
#

yeah right, big government will never find my rust account with the same name as my discord

still canyon
#

what about donator hierso

near halo
still canyon
#

ahh

#

it isnt vip?

#

oh it is

lilac vortex
#

Hierso

#

I love you

thorny sand
#

i need a some help

candid panther
#

@rain current here post here

dire shore
#

i need help with an issue

raven mist
#

Whats up @dire shore ?

dire shore
#

(cheating in general)

#

i have clips and screenshots

pure sinew
#

?vipissues @unique gull

marble mantleBOT
#

Hey, @unique gull

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

steel wagon
#

I keep getting kicked for invalid auth session?

lost surge
#

@raven mist You avail?

raven mist
#

@lost surge how can i help? ^^

#

Even after restarting alkon?

lost surge
#

In support room #1 if you have a sec

raven mist
#

Not on my pc right now but feel free to pm me

lost surge
#

Its regarding a cheater, I've got some videos I want to show

raven mist
#

Did you make a /ticket with the vids in it?

#

Ah i see aden is in there, awesome

steel wagon
#

i need help

#

someone

#

i keep getting this

dreamy raptor
#

Where do I get vio

#

VIP

#

can i store link please 😄

near halo
#

eu main down?

shy blade
#

YEP ALLWAYS

dreamy raptor
#

Yes it’s disappeared for me just renewed vip lol

livid rose
#

I NEED HELP

#

eu main was laggy I disconnected and csnt join back

shy blade
#

YEP ME TOO

neat pumice
#

The server is down 😛

shy blade
#

FIXED GUYS

dry sierra
#

eu main is down

shy blade
#

FIXED

mellow tundra
#

Looking into it

pulsar lantern
#

look into this

#

?

shy blade
#

XD

pulsar lantern
#

💤

opal crane
#

3x eu alah and penis teaming

shy blade
#

I HATE THIS WHEN ITS DOWN

dry sierra
#

how long will it take to go back up?

near halo
#

cool song

shy blade
neat pumice
#

1m hours of listening to the banging tune in the support waiting room

shy blade
#

100%

near halo
#

iu gotta join the fun

#

this is a banger

#

Party in support room

neat pumice
#

Most lit party of 2021

near halo
#

More like since 2020

shy blade
#

WE NEED ANOTHER ONE FREE WEEK FOR VIP 🙂

nimble kernel
#

Admin ??

mellow tundra
#

Main is something we're looking into.

#

EU Main is booting online

wide comet
#

its fucking down again? seriously?

#

and your going to tell us this never really happens right? @echo venture

misty scroll
#

As aden said, it is booting online again already

past trellis
#

@misty scroll can I dm u

wide comet
shy blade
#

ITS HAPPEN 2 TIMES TODAY ADMINS

near halo
#

get fucked

echo venture
#

Yeah tell me about it, Unity crashes are annoying

wide comet
#

its absolutely pathetic

snow monolith
#

stop crying

misty scroll
snow monolith
#

if you dont like anything

#

go play facepunch 1

#

crying about the server going down not the end of the world

misty scroll
neat pumice
#

Naturally get the hell out of here, honestly why do the admins put up with your abusive shit

wide comet
#

no if i pay for something it either works or i get my money back sick of this bullshit and sorry im not the only one

shy blade
echo venture
#

!tempmute @wide comet 7d

marble mantleBOT
#

:ok_hand: temp-muted NaTuRaLybLiTzeD#3088 for 7 days

past trellis
snow monolith
#

you pay vip to skip the q

#

🙂

near halo
#

thx

misty scroll
neat pumice
#

The staff here are super helpful, way beyond most servers and that naturally guy spams this channel every time anything happens

unreal forge
#

How do i join the giceaway?

misty scroll
past trellis
unreal forge
#

give away

echo venture
#

Glad you understand though

neat pumice
#

I work in computer repair, trust me, I understand

#

Pepega human beings

past trellis
#

xD 🙂

#

@echo venture Could u look at my staff been helping out here for the past few days but my discord was little different had werid Panda Name/letters

echo venture
#

Our staff managers will review your app soon @past trellis

past trellis
shy blade
#

I KNOW PROGRAMING CAN I BE HELPER OR SOMETHING:

past trellis
shy blade
near halo
#

ARE THERE ANY ADMINS WHO CAN HELP US?

#

oops caps

#

rip 5x eu ?

#

no bp

#

yep

sick knot
#

hahaha

light torrent
#

want to unlink my discord account beacuse im useing a new one and i cant

marble mantleBOT
twilit karma
#

Do donators get to see the map seed for the freshly wiped servers?

near halo
#

Im in admin support for 10 mins now and still no help nice one rustoria

past trellis
past trellis
twilit karma
#

Where do you see it at? @past trellis

near halo
#

they wont

mighty socket
#

why am i banned from all of rustoria just for exeding group limit on 1 server?

past trellis
mighty socket
#

yea its first but still why all of the servers not just the one i did it on?

torn sky
twilit karma
#

Ok thanks

torn sky
#

!banappeal @mighty socket

marble mantleBOT
#

Hey, @mighty socket

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

mighty socket
#

neh it all good

#

ill just wait i raided a clan 7 deep on a 5 max server lol

steel wagon
#

I'm still waiting for someone to help me with this...

#

i keep getting thids

twilit karma
#

I boosted the server but it never got authorized in game

rich blade
#

where report cheater

#

ok

near halo
#

I need help

rich blade
#

<@&274971100184576010> where do report cheaters

near halo
#

<@&274971100184576010> I NEED TO TALK TO YOU

gleaming sedge
#

i wanna report someone too

raven mist
#

@steel wagon still getting that issue? Even after relogging into steam?

#

@twilit karma try /auth ingame or relog

#

You can report ingame using the /ticket command

frank flint
#

Is that the same as F7 Shenzyyy?

raven mist
#

No, f7 goes to eac/fp and /ticket goes to us

frank flint
#

Alright, Imma go ahead and do one of the tickets, also need some admin to talk to regarding the issue.

raven mist
#

Feel free to pm me

frank flint
#

Sure thing, thank you

near halo
#

@raven mist Can we talk

raven mist
#

Whats wrong @near halo ?

near halo
#

So me and my group were playing and we did a online and your only allowed 8 people on a team 2 clans started teaming and we reported it and they never did anything

raven mist
#

Which server?

near halo
#

Why do i lose so much FPS on rustoria 5x eu no bp?

#

Everytime i craft something or remove something i can go down to 10 fps

#

Only on that server

#

us 5x zeus

#

we had a video of it to that was sent

steel wagon
raven mist
#

You've sent us a picture.. not a video

near halo
#

no its a vid

#

its a youtube vid

dusty schooner
#

Exploiter near my mining outpost, shoots through walls

#

and aimbot

#

EU main

raven mist
#

The only thing we received in the tickets was a picture

near halo
#

Who sent it

#

What was the

#

@raven mist Why do you lose so much fps on rustoria 5x eu no bp? Its only that server

#

@near halo clearly not on their side

#

It is tho. It is only on that server no other server

#

its not 😄

#

Okey so what is the problem?

#

ur pc

polar moon
#

just donated and kit builder plus not working... any iidea guys?

near halo
#

reconnect

#

i9-9900k,1080ti 32gb ram

#

Is it my pc?

polar moon
near halo
#

@near halo yes it is lol

#

1080 ti bottleneck

#

hahahaha

#

omg

#

Oh ye

#

"bottleneck" only 1 server that i get lagg on

#

now its lag ok

#

Lag = fps drop

#

same thing but you clearly dont understand.

#

wait for a admin to answer instead 🙂

olive elm
#

Norik0 (esp script/aimbot) no bp's 5x

spiral lake
#

I got a 1 day mute on eu

#

Why?

runic raven
#

possible cheater 10x no bps eu only lands headshots and knows exactly where i am 24/7

cobalt valley
#

?vipissues @polar moon

marble mantleBOT
#

Hey, @polar moon

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

flat badge
#

made several ingame tickets , no reply

echo venture
#

!ticket

marble mantleBOT
#

Hey, @flat badge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

echo venture
#

Patience 😄

spiral lake
#

Sp3ctre you're being a wee bitch on the server

spiral lake
#

Herro???

raven mist
#

!banappeal

marble mantleBOT
#

Hey, @raven mist

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

steel wagon
#

@raven mist it happened again

#

the fail auth thing

#

for the 5th time today

spiral lake
#

!banappeal

marble mantleBOT
#

Hey, @spiral lake

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

steel wagon
#

any <@&274971100184576010> that can help me?

#

I've gotten this today

#

5 times soo far

dark radish
#

Have you tried restarting steam

zealous kettle
#

^ Also, have you been launching it from a shortcut - or steam?

steel wagon
#

I will try restarting it, via shortcut

#

I've never had this issue before

#

And I've always done everything the same way

zealous kettle
#

Try doing it via Steam

steel wagon
#

For 5 years

#

Will do

fossil spruce
#

you guys just banned a player playing in a zerg of a 11 why arnt they banned aswell

#

they been playing with them since wipe and last???

#

commander and leon

#

all of them

rugged mason
#

hello

#

<@&274971100184576010> any admins online?

fossil spruce
#

FUCK OFF

#

commander u hacker playing cunt

#

stfu and leave server

rugged mason
#

he got banned for 3 days

fossil spruce
#

no hes banned

#

we watched all of u go

rugged mason
#

banned for 3 days?

zealous kettle
rugged mason
#

do you undersdtand?

mellow tundra
#

?banappeal

marble mantleBOT
#

Hey, @mellow tundra

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

fossil spruce
#

should be for life

#

aden they played with hacker since wipe

mellow tundra
#

anyone associated with the cheater was banned.

fossil spruce
#

nearly 2 weeks u telling me u diddnt know??

#

ty aden much love x

rugged mason
#

shut up you fucking noob

fossil spruce
#

says the hacker

#

stfu commander bye bitch

modern yarrow
#

hello i need to talk to an admin

fossil spruce
#

tokyo no u dont

modern yarrow
#

yes i do

fossil spruce
#

u played with hackewr u got what was coming

cobalt valley
#

no need to keep it up they were banned.

modern yarrow
#

played with hacker when i havent played on rustioria in almost a year ? yeah fucking right buddy

fossil spruce
#

fair play x

severe hatch
fossil spruce
#

u were raiding with him

crude thunder
marble mantleBOT
#

Hey, @modern yarrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

rugged mason
#

do you know what is banned for 3 days

fossil spruce
#

luke they banned for life???

#

@balmy cypress how long is ban?

severe hatch
#

AVC test for three days, is it to prove that we are playing with hackers?

cobalt valley
#

@fossil spruce #general We do not discuss other peoples bans with anyone else besides that person

severe hatch
#

VAC test for three days, is it to prove that we are playing with hackers?

rugged mason
#

you said we playing with hackers ,so whos hacker?

severe hatch
rugged mason
#

EAC stupid often give someone ban for 3 days

outer shard
#

can an admin in EU long look into uzi, he has been getting nothing but headshots all night long on me

marble mantleBOT
#

Hey, @outer shard

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

severe hatch
lyric fiber
#

@severe hatch please stop spamming support with your steam profile

marble mantleBOT
#

Hey, @severe hatch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

outer shard
#

ty

mighty socket
#

i was banned for life for Intimating people with my massive horse cock i think this was a false ban because my penis happens to be very small can i have some help?

#

@torn sky can u help me?

blissful vortex
#

yo for some reason i was banned for exceeding team limit buttt they werent in my team

#

so technically it wasnt exceeding limit

mighty socket
#

yea same here

blissful vortex
#

am i in or what

mighty socket
#

They just happend to not see me and i just happend to not see them

#

in my raid tower

blissful vortex
#

fr

marble mantleBOT
#

Hey, @blissful vortex

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

mighty socket
#

i was banned for life for Intimating people with my massive horse cock i think this was a false ban because my penis happens to be very small can i have some help?

blissful vortex
#

whats a ban appeal

mighty socket
#

@grand geyser

#

help me please

blissful vortex
#

i should honestly be unbanned, very rude of you to false ban me

grand geyser
#

@mighty socket Please use this channel for support purposes only. 🙂

blissful vortex
#

im just too good and you guys banned me

mighty socket
#

i need support

#

im being honsest

#

pls help me

blissful vortex
#

it was only 7 people

mighty socket
#

i have proof

blissful vortex
#

cmon team limit is 5

#

add +2

#

there

#

7

grand geyser
#

@blissful vortex So I'm asking to you to appeal your ban at the website above. Administrators won't ban you without reason, there's always a reason.

torn sky
blissful vortex
#

ohh!!

#

mind blown

mighty socket
#

i need help

#

i feel targeted

grand geyser
# mighty socket

I understand you are trying to be funny here, I'll give you that but please be mature in here.

mighty socket
#

DUDE IM BEING HONEST PLEASE HELP ME

#

DO YOU NOT SEE THE BAN DISCONNECT THING?

blissful rain
#

<@&274971100184576010> <@&415898423460626432> i made a ticket for aimbot/esp supecious person 175 meters into night TRIPLE HEADSHOT behind or close to cover got screenshots etc from all dead members of my team

#

also 275 meters same thing

#

probably good gaming chair 😛

mighty socket
#

dude my bad i forgot to take it easy on you

#

@blissful rain

#

sorry if i tried to hard

blissful rain
#

who are u ingame femboy

mighty socket
#

Femboy is a nn in game

blissful rain
#

never seen u

mighty socket
#

lol im just fucking around but that is possible if he has 8x on

#

ive seen people alot better with 8x on

blissful rain
#

yea sure first 3 bullets behind cover into NIGHT triple headshots 175+ 270 meters

#

TRUE gaming chair AHAHAH

signal nymph
#

hi so i bought the pvp kit

#

and it expired today when i still have a day left

#

is there anything u could do

torn sky
#

@mighty socket appeal your ban as Said below

#

!banappeal @mighty socket

marble mantleBOT
#

Hey, @mighty socket

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

signal nymph
#

hello??

torn sky
#

Hey @signal nymph

signal nymph
#

i still have a day left on my pvp kit

#

it shouldn’t have expired today

torn sky
#

Pls message @balmy cypress regarding this issue and include your steamID

mystic sparrow
#

do you get banned if someone gives you a base but they left the server ?

torn sky
#

Does the server have a teamlimit?

mystic sparrow
#

yeah 3

#

but they left

torn sky
#

If you just type in the code instead of picking the lock up and replacing it will trigger an autoban

#

Or if you left sleeping bags from them in the base or auth. on tc at example

#

Was that the case by any chance?

mystic sparrow
#

um yeah I just put in the codes

#

I did not pick them up

#

and placed them back

torn sky
#

Aight then pls go ahead and appeal that ban on the website I post below alright my guy?

#

!banappeal

marble mantleBOT
#

Hey, @torn sky

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

mystic sparrow
#

its fine wipes soon

torn sky
#

That’s your call. Anyways have an awesome day

mystic sparrow
#

same to you

torn sky
#

And be aware for the future heartoria

wet mesa
#

zune

torn sky
#

Yes?

wet mesa
#

may i get help with the booster thing

#

i just boosted server

torn sky
#

Need more context

#

You’re not able to redeem the kit I assume?

wet mesa
#

so i just boosted the server and my in game items wont let me redeem

#

yes sir

torn sky
#

Do me a favor and type /auth ingame and let me know what it says

wet mesa
#

it says i have all my things linked besides discord booster

torn sky
#

When did you boost ?

wet mesa
#

like 5 minutes ago

#

does it take a litttle bit

torn sky
#

Give it 10 more minutes. Do /auth ingame and let me know if it still doesn’t work. deal?

wet mesa
#

okay thank you

torn sky
#

No problem. If you don’t message me in here I will assume you’re good

near halo
#

need help

torn sky
#

Sup

near halo
#

need to talk in a vc

torn sky
#

Won’t be able for the next 30 minutes to join a vc. My dms are open incase you want to write me before that

#

Nvm I see sicario being with you 😉

heady pagoda
#

i just got banned for playing with a hacker i didnt know he was cheating i found the guy on an lfg post what do i do

#

can someone please help me

mellow tundra
heady pagoda
#

thank you

latent condor
#

One message removed from a suspended account.

torn sky
latent condor
#

One message removed from a suspended account.

wet mesa
#

zube it still is not working

sweet matrix
#

Try relogging

wet mesa
#

ok

#

i did that still nothing

torn sky
#

@wet mesa @balmy cypress

near halo
#

can i get a chat mod please

#

@torn sky are u an admin?

broken mirage
#

ppl have been talking about raping kids for last hour

near halo
broken mirage
#

is someone gona do something about it or what

torn sky
near halo
#

is any1 able help?

broken mirage
#

<@&274971100184576010>

cold forge
#

coowme

heavy ivy
#

When is the next wipe in the eu no bps x3

past trellis
#

Hi

vivid lagoon
#

how do i get verify in ukn training

ebon charm
#

i need an admin on EU Long there might be a cheating zerg living Z2 there was a guy that had the same name and yeah well a new acc

tough spruce
#

wait why am i banned on every rustoria server

near halo
#

i need help with some racists

near halo
marble mantleBOT
#

Hey, @vivid lagoon

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

raven mist
#

@ebon charm Please make a ticket ingame using /ticket command

blissful rain
#

server is lagging atm <@&274971100184576010>

#

50 ping and delay 1-2 sec

ebon charm
#

thanks @raven mist

white zealot
#

at that moment when a guy using esp gets 20 rockets and 10 satchels from my small stashes-_-

ebon charm
#

rly sucks...

white zealot
#

yea fr like fucking cheaters dude

glossy gale
#

i need an admin in game

ebon charm
#

yeah i know right..

#

same

#

cheating zerg

glossy gale
#

i need an admin to break a big wall

#

i can't go home anymore lol

ebon charm
#

i cant take bradley..

fossil spruce
#

why is a hacker ass back on eu long???

ebon charm
#

no idea some chinse named guy

#

living in z2

balmy cypress
fossil spruce
#

no its 21ss is back on after playing with hackers??

marble mantleBOT
#

Hey, @white zealot

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

ebon charm
#

yeah pretty sure

fossil spruce
#

ban evasion orn they let hom off which is a joke

#

him

ebon charm
#

i mean the z2 kid beamed both of us and it was foggy and we didnt even peak and well 173m.. tripled and wounded 3 times i mean kinda sus

vapid vault
#

bru i just got banned for 1 hour and i was giving a location callout and got mutted (n19)
76561198368875561

#

can a mod plz help me this is BS

marble mantleBOT
vapid vault
#

will do

fossil spruce
#

@luke ??

ebon charm
#

true 21ss is on again

subtle mortar
#

i subbed to the youtube but it said i didnt link my youtube

fossil spruce
#

thats a joke man hes playing with a hacker doing a raid with one

ebon charm
#

yeah

#

so sad.. i rly dont get it fr

fossil spruce
#

yea reason why they hack probably

ebon charm
#

last night a hacker legit used a box of rockets on a zerg base and made them quit...

fossil spruce
#

just get a hour or 2 ban and come back

vapid vault
#

bru i just got banned for 1 hour and i was giving a location callout and got mutted (n19)
76561198368875561
can a mod plz help me this is BS

ebon charm
#

yup

fossil spruce
#

support??

raven mist
#

Hello, Whatsup?

#

@vapid vault What server was this on?

#

oh i see, unbanned feel free to join again in 5mins

ebon charm
#

yo how long does /ticket. take? @raven mist ? (sorry for asking)

raven mist
#

answered to your ticket like 15 mins ago, you've sent me a non existent steamid :p

ebon charm
#

can i pm you the profile?

raven mist
#

sure

ebon charm
#

there you go

eternal roost
#

I was banned for posting phone numbers even though I've never done it. I have no play time on any of the servers because I always get kicked as soon as I join. Plz help

raven mist
eternal roost
#

Alright I did, can you try to unban me ASAP

#

I'm not waiting 1-3 days

grizzled surge
#

yo

#

my friend was banned

#

but when he goes to appeal it says he doesnt seem to be banned

lyric fiber
#

make sure he is putting the correct steam id

marble mantleBOT
lyric fiber
#

send him that

grizzled surge
#

oh it let him make an appeal

past verge
#

hey, there is an hacker on EU long, can someone take a look please ? his name is TROLOLOLOL, number 76561198190143343

marble mantleBOT
#

Hey, @past verge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

past verge
#

tx

buoyant prairie
#

are you allowed to set up about 50 auto turrets and sam turrets to camp sewer branch and large oil? someone is doing it to us btw.

past verge
#

how long does it take to look admin on ticket?

#

we cant really play

tardy cove
#

i was banned for playing with hacker what hacker was i playing with??

oak bloom
#

/ticket

marble mantleBOT
#

Hey, @oak bloom

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

#

Hey, @tardy cove

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

elder crystal
#

can someone come ban a cheater on us 10x???

mental slate
#

<@&274971100184576010>

#

their a cheater on 10x on bp us he flying and esp and aim bot i did /report but he flying into my base and getting fly hacked

eternal roost
#

Bro can someone unban me, I already put in an appeal a couplehours ago

wind barn
#

/ticket

marble mantleBOT
#

Hey, @wind barn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

wind barn
#

u raid me

#

u raid me

#

u raid me

cunning wagon
#

been like 2 days any updates on my appeal

pastel hornet
#

QUICK

steel marten
#

dday 4 cheaters are still on server

#

the same ones

torn sky
torn sky
torn sky
steel marten
#

ive actually submited 18 tickets in the last 4 days but ban evasion and scripts and esp arent banned

#

ive sent in clips of cheating on stream, clips of aimbot, but theyre not good enough

#

im getting shot out of render distance

sterile kite
#

yo is there any way i can get my recoil stats reset on training grounds?

near halo
#

imagine getting headshot not once but 3 times out of render distance and admins still won't do anything

steel marten
#

i know its common to hear this but in all seriousness, the whole server is calling them out

near halo
#

^

steel marten
#

oh thers another group calling them out

zealous kettle
marble mantleBOT
#

Hey, @steel marten

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

steel marten
#

i have 18 tickets open

zealous kettle
#

For one person?

steel marten
#

their group

silk coral
#

i need a mod rn

torn sky
#

@silk coral 1 second

celest berry
#

any admins on?

turbid plume
#

Can a admin unlink my discord?

torn sky
turbid plume
#

yes

#

ive made some for weeks and it never gets unlinked

near halo
#

any admins on i have a report on a cheater and have proof

turbid plume
#

who is it

#

like what namew

#

oh that kid

near halo
#

i have proof to triple headshot my 4 man team in instant'

open crescent
#

Is the hacker on rustoria us smalls teammates going to be banned for association?

versed bronze
#

are we gonna get kits back??

brittle comet
#

bruh

#

i get banned so you can raid me

#

smh

torn sky
#

@open crescent anything i can help you with?

#

!steamid @brittle comet

marble mantleBOT
turbid plume
#

can someone help me and unlink my discord its my old account and now im on new account and i want to boost for extra server points

grim hollow
#

yall should add a night time to the 5x

torn sky
#

!unlink @turbid plume

marble mantleBOT
near halo
#

Where do I need to declare my account?

#

I was banned on US Main

torn sky
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

torn sky
#

👆🏻

near halo
#

@torn sky How long will the administrator get back to me?

pale valve
#

Fix your stupid fucking server im getting 10000 ping every time I try to play on Rustoria 5x no bps us

torn sky
pale valve
#

Every other server is fin e

torn sky
pale valve
#

normal one

torn sky
#

aight thanks for letting me/us know. We will have a look into it

steady sequoia
#

Teamers

near halo
#

zune 1 got banned but there team mebers are esp

steady sequoia
#

Rustoria 5x

#

Zeus

torn sky
#

Ingame do /ticket pls @steady sequoia

torn sky
fresh stone
#

I am friends with zury and i have video evidence of another guy linked to grand called Touchmez 76561199046588946 how can i show

rare kelp
#

theres a spot if you teleport to outpost you cant escape

#

its behind the oilrefinery on the 10x nobps

dusky island
#

what to do if you have ban for associate with cheater the 1st time you try to join?

cold nova
#

Hello, I just got banned from me and my team for exceeding the maximum team in the server rustoria.co x5 of solo / duo / trio. The problem is that we removed one of our team because he did not play anymore to invite the other and they banned us. We never exceed the maximum number of players. If any staff can help us please

cold nova
#

.-.

dusky island
fresh stone
#

famous how can i report with video evidence

woeful sinew
#

eu main dead

willow tendon
willow tendon
brittle vine
#

i needd help with griefing

#

sum1 is flying a scrap on the outpost heli pad

#

and it runs u over and kills u

#

I have a clip

willow tendon
cold nova
#

good support xddd

cerulean sphinx
#

famous

#

EU MAIN

#

is broken

mossy nest
#

@echo venture Server is frozen or maybe down on eu main what is the problem???

cold nova
#

I banned the anticheat for supposedly exceeding the team limit, but we never exceeded it. Nothing can be done? or do I have to wait 3 days?

real badger
#

It is frozen

#

now it's down

mossy nest
#

Famous the server is FROZEN

#

Not lag just frozen

cold nova
#

Yes, I already appealed, but the problem is that I don't want to wait 3 days for the appeal due to an anticheat error to be answered, do you understand?

willow tendon
cold nova
#

The ban in the game tells me that it will leave in 3 days, but they won't do anything? I want to keep playing, or what? now I can't play because of an error in your anticheat? good

cold nova
#

But they could solve the problems you have.

willow tendon
cold nova
#

They have to solve the problems of their anticheat, I get banned for one thing I did not do! do you understand

willow tendon
feral ermine
#

some guy is spamming the nwork in chat

cold nova
#

It's gone, you're not helping me at all, I'll find another server or see what I do, good day

willow tendon
feral ermine
#

yeah

willow tendon
cold nova
#

thanks for nothing, good moderation. See ya

cold sable
#

admin

near halo
mental furnace
#

Help me plz

cold sable
#

look

#

go to waiting for support

near halo
mental furnace
# near halo What do you need help with?

i play whit other people in rustafied eu main , one of my mattes starts to crafting all of our stuff , the server crash and when come back , we dont have anything , we lose all the stuff , a full box of components and more things , can u check it and give us back our stuff ? thanks for your time , and sorry for the trouble , see yaa

mental furnace
#

yes, Rustoria Eu main

near halo
median adder
#

admin, i can't click the button"cancel my subscription"
i'd like to cancel subscription. and get a refound for this month

#

76561199060386234

near halo
median adder
#

i've already cancel ,when i press worlds "I wish to cancle".

median adder
median adder
#

@balmy cypress

median adder
near halo
#

is there a rule against racism in the voice chat

#

bro why isnt the authorizatio nwroking for steam

floral stratus
#

I submitted a ban appeal but I was wondering if I could ask who banned me idk who

native zinc
#

hey me and my friend were dumb and let a dude help[ us build our base cause were new and got team banned

tired ferry
#

Lol i got banned for helping people :/ can i get unbanned?

native zinc
#

i think you were gelping build our base

tired ferry
#

yea i gave yall wood

#

and watched

native zinc
#

yeah

tired ferry
#

i guess they see it as teaming 😦

native zinc
#

technically it is but it suks cause we were getting helped

tired ferry
#

helping people is not teaming

rapid sail
#

yeah i got baned too from it

#

is there a admin on?

tired ferry
#

prob not RIP

rapid sail
#

/ticket

marble mantleBOT
#

Hey, @rapid sail

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

rapid sail
#

admin?

tired ferry
#

like i said they prob not on

#

jesus banned for 3 days and all i did was give a dude 4k wood and watched them build their base :/

rapid sail
#

yeah the guy was just helping us build because were new to the game

native zinc
#

@here any help?

zealous kettle
native zinc
#

yeah i did. was hoping it could be looked at

mossy nest
#

Where do i report somone suspcious of hacking on eu main?

marble mantleBOT
#

Hey, @mossy nest

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

mossy nest
#

/ticket

marble mantleBOT
#

Hey, @mossy nest

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

brittle comet
#

can i get some help?

#

i have been false banned from rustoria

#

its been 3 hrs

near halo
mossy nest
#

I reported the person i except to be cheating when willl i know they have the ticket or they need help?

brittle comet
#

-.- my alt and main are now banned for bs reasons

#

no proof

#

if i was ban evading would i get banned on other official servers

mossy nest
#

I reported the person i except to be cheating when willl i know they have the ticket or they need help?

white timber
#

I got perm banned for selling a girls base cords what kinda simp level are the mods on this server

mossy nest
#

I reported the person i except to be cheating when willl i know they have the ticket or they need help?

spare widget
#

@white timber That's not why you were banned at all and you know that :/

white timber
#

R19 top left on the hill

near halo
mossy nest
#

alright sorry i just dont know if anyone sees this

near halo
mossy nest
#

its alright it was recent

quartz badger
#

how do you teleport to your base in the 10x server

near halo
#

/home then the letter u set

#

is saying the n word in vc allowed?

small flame
#

is there a place for ideas on servers

near halo
small flame
#

thanks

near halo
foggy fractal
#

my steam kit wont work and ive been in it for almost 2 days how can i get it to work plz

livid spoke
#

I'm still somehow kicked from the rtg server for "racism"

#

but I don't have chat on or talk in VC

#

how do I fix this

marble mantleBOT
#

Hey, @livid spoke

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

livid spoke
#

It just said I'm not even banned?

rocky snow
dry grove
weak hound
#

Help! When I play Rusty, I enter the server and move the mouse left and right without any response. I have any response when I play other games. Why?

rapid cape
#

hey i need an admin

#

people teaming in 2 clans fighting us

zealous kettle
marble mantleBOT
#

Hey, @rapid cape

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

eternal roost
#

Could someone please try to unban me? I wanna play with my friend tonight. I already made an appeal

native zinc
#

dont hold your breath

rapid cape
#

uh we getting raided

#

on a trio by more then 3

#

wheres admins

opal oasis
#

doxing threat
have proof rn

rapid cape
#

a1 shoting us while cartle and roofcamping us not killing them

#

now cartle is raiding us while 1 is outside

#

now a1 is and they havent killed eachother

#

it's so fucking obvious lmfao

#

defended

strong meadow
marble mantleBOT
#

Hey, @rapid cape

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

simple elk
#

why did my group get banned?

lyric fiber
marble mantleBOT
#

Hey, @simple elk

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

lyric fiber
#

you will have to ask the admin who banned you

native cave
#

why was i banned faze chungus

spare widget
#

@native cave Join Waiting for Support please

near halo
worthy zinc
#

I found teamers and i have proof

zealous kettle
marble mantleBOT
#

Hey, @worthy zinc

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

edgy sail
#

How do i unlink my account

patent egret
#

yooo hellow

#

hello

candid scaffold
#

3X US CRASH?

patent egret
#

no cheater report?

hybrid sun
#

it crashed?

edgy sail
#

3x donezo?

candid scaffold
#

I think so

edgy sail
#

RIP

hybrid sun
#

BRO

tepid silo
#

wtf happened to us 3x

hybrid sun
#

it went down

#

broken

near halo
#

Uh i think i got kicked

#

or the server jsut went to shit

wide mantle
#

Everyone did

near halo
#

x

#

3x

wide mantle
#

It crashed

near halo
#

oh thank god

#

i thought i was the only one

shut bridge
#

We are aware of it!

candid scaffold
#

<@&274971100184576010> 3x us crashed

near halo
#

bruh

mellow tundra
#

Looking into it

manic mason
#

cargoship is broken on 5x trios

odd ore
#

then fix dat shit

manic mason
#

doesnt spawn

tepid silo
#

<@&274971100184576010> 3x us crashed

wide mantle
#

<@&274971100184576010> 3x US CRASHED!!!

fast crag
#

<@&274971100184576010> 3x US CRASHED!!!

near halo
#

i think okay clan and meth caln are teaming on no bps 5x

shut bridge
#

Please stop tagging admins. we are aware of it

quartz trail
#

if i lose my ak kit i need another one

hybrid sun
#

i need admin

#

we were on cargo now we off

#

and our heli is gone\

shut bridge
hybrid sun
#

wtf u mean

#

the server crashed

#

our shit is gone

#

and u aint doing nun bout It/

#

adminK

#

some bullshit

shut bridge
hybrid sun
#

facs some bullshit

spare widget
#

😦 Sorry about thatBut yeah, they're absolutely right that we don't interfere or return items. Crashes suck and there is never going to be 100% protection against it. But thankfully they're for the vast majority of the time infrequent and I hope everything balances out over time

hallow canopy
#

@spare widget any news :(((

tardy nova
#

i have a question for @echo venture

rain oak
#

!BANAPPEAL

#

!banappeal

marble mantleBOT
#

Hey, @rain oak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

near kindle
#

waiting for a hr to play .. said plz help

snow marsh
#

i have clear proof of teamers

strong meadow
marble mantleBOT
#

Hey, @snow marsh

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

strong meadow
#

you can link videos with streamable and put it in the ticket.

snow marsh
#

i cant upload to streamable without the payed version

#

my clip is too long

strong meadow
#

You could trim it down to the main parts

snow marsh
#

2 parts are the main in the first part and the last

strong meadow
#

You can cut out those parts and upload both

snow marsh
#

not really trying to open up adobe premiere and edit it

#

ive done it before and i just showed the admin my clip

frank urchin
#

Yo has logan not been on

strong meadow
#

I'm not sure if any admins are available right now and I am also busy. That's why I suggest creating a ticket.

snow marsh
#

might just wait

#

for a admin to be available

dark radish
#

At this current time, a ticket would probably yield better results, just sayn

#

You do you though ThumbsUporia

snow marsh
#

can any mod msg me if they are available i cant sit in here please and ty

ocean crypt
#

on the 10x how long am i banned for

keen pumice
#

hey, i just got banned for exceeding group limit and im solo...

ocean crypt
#

i got banned idk what for

marble mantleBOT
#

Hey, @keen pumice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

ocean crypt
#

can a mod tell me what happen

dark radish
#

uh reconnect to the server

#

What does it say

#

When you get kicked

ocean crypt
#

idk i got kicked just now

dark radish
#

ok reconnect

ocean crypt
#

theres no reason im banned but idk how long

marble mantleBOT
#

Hey, @ocean crypt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

dark radish
#

Try appealing

keen pumice
#

can i get support

lunar jasper
#

is there a way i can get support

nova marlin
#

<@&274971100184576010>

#

i need help

#

i got vpn ban

lunar jasper
#

<@&274980199668645888> i am having an issue with appealing a ban. it says I am not banned but when i try to join it says I am banned

marble mantleBOT
lyric fiber
#

you might be using the wrong steam id try this

lunar jasper
#

i am not using the wrong steam ID

#

i have checked and it is my account

#

i logged in

#

@lyric fiber

lyric fiber
#

strange ok, is it giving you a spefic, do you think you messed up any information?

lunar jasper
#

I am positive that i did not mess up on any information. I think the problem is is that it is an IP ban but i am not the player that caused that

verbal jackal
#

!banappeal @keen pumice

marble mantleBOT
#

Hey, @keen pumice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

lyric fiber
#

ok

#

did a teamate get you banned by getting a vpn ban?

#

what happened to get you banned?

#

@lunar jasper

lunar jasper
#

@lyric fiber im in a chat with another mod

lyric fiber
#

ok ThumbsUporia

near halo
#

How do donations work

#

If I donate and buy a pack like hero how long does it take for me to allow me to redeem my kit after 3 hrs?

onyx briar
#

I have been donating for kits, but i cant redeem any of them

marble mantleBOT
#

Hey, @onyx briar

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.

onyx briar
#

@lyric fiber do i just dm him?

lyric fiber
#

Yes make sure to get your steam ID first 🙂

bold canopy
#

yo where can i speak with an admin

pearl burrow
#

yeah where can I speak with an admin

echo venture
#

!report

marble mantleBOT
#

Hey, @echo venture

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

echo venture
#

@pearl burrow @bold canopy read above

pearl burrow
#

Yeah but its kind of hard to submit a ticket for my reason

spare widget
#

@pearl burrow Feel free to join Waiting for Support

#

I can't hear you 😦

pearl burrow
#

My mic isnt fuckin working now great

spare widget
#

Happens- no worries. You can DM me

pearl burrow
#

Okay thanks

onyx briar
#

new problem i got muted

spare widget
#

@onyx briar Should be good now?

opal oasis
#

<@&274971100184576010> need help bad

raven mist
#

Whats wrong @opal oasis ?

rain oak
#

!BAN

opal oasis
#

is there a private ticket? @raven mist

rain oak
#

!ban

#

!banappeal

marble mantleBOT
#

Hey, @rain oak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

raven mist
#

What do you mean with private ticket?

opal oasis
#

like so other people cant see our dms?

raven mist
#

You can create a ticket ingame using /ticket command sir , that way we will receive your ticket and look into it

opal oasis
#

/ticket

marble mantleBOT
#

Hey, @opal oasis

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

raven mist
#

Ingame

opal oasis
#

ok

#

im not on rustoria but when i am

#

its pretty serious ngl

raven mist
#

You can always pm me if there is something wrong ^^

rain oak
#

any admin can check ban appeal?

#

I got vpn banned 3 hours ago

#

here are my profile

wet mesa
#

yo

#

any one on that can ban a clan group

bold canopy
#

really racist kids teaming on a trio server 6 deep is there a way i can get them banned

wet mesa
#

there is kids roaming in different clans and living in same base

#

and they are killing us when it says no allies

#

please hurry cuz they gonna offline us

strong meadow
#

It's being investigated, also calling out just allows the player to toggle.

near halo
#

he legit said in chat "ive never done this before how long does it take to get banned" @strong meadow

strong meadow
#

I know, but a decision can't be made off what someone says.

grim hollow
#

i have a question

near halo
#

Mods.

#

Im going to clearly make a statement based what i said in suggestions

#

These two players have had t he most suspicious aim and tracking i've ever seen.

#

US No BPs 5x/

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

lyric fiber
#

Please make a ticket on these individuals to let our admins take a look

wet mesa
#

!ticket

marble mantleBOT
#

Hey, @wet mesa

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

strong meadow
grizzled scarab
#

Did this guy got a ban?

grizzled scarab
#

Nope

strong meadow
#

Please do that command in game

grizzled scarab
#

/ticket

marble mantleBOT
#

Hey, @grizzled scarab

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

grizzled scarab
#

But he got kicked by server

grizzled scarab
strong meadow
grizzled scarab
#

He got a ban without reason.

#

He is bad in English

strong meadow
#

Okay perfect, just wanted to clarify. He is currently unbanned. Should be good to connect.

grizzled scarab
#

Ok thx a lot

strong meadow
#

Of course, have a good one.

hallow canopy
#

@strong meadow can u do a ban apeal rq

strong meadow
#

!appeal

marble mantleBOT
#

Hey, @strong meadow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

strong meadow
#

@hallow canopy

hallow canopy
#

ive been done that

#

just asking if u had time to review it

strong meadow
#

Will try to get to it. Currently busy unfortunately.

hallow canopy
#

appreciate it u

#

why are all rustoria mods so nice

#

and rust academy mods are dickheads

bold canopy
#

these kids are still teaming on the trio server, i created a ticket nobody has gotten back to me, by any chance can u guys review my ticket i provided names and i havr recordings

lyric fiber
violet dagger
#

Your ticket was responded to within 4 minutes

bold canopy
#

Thanks

bold canopy
violet dagger
#

What's your new ticket id?

bold canopy
#

350

violet dagger
#

that's still the old one?

#

You need to submit a new one

bold canopy
#

oh shoot so thats how it works

#

ok thanks for letting me know will do that then

#

i submitted another

tough bane
#

Thank you for reporting 🙂

bold canopy
#

no prob

lilac vortex
#

rollback us main 5 mins

#

server lag == trash

tiny sage
#

WHAT THE FUCK IS THIS SHIT

#

I KILL SOMEBODY THEN I GET DISCONEECETED

#

AND I LOSE MY SHIT

#

THIS NEVER HAPPENS TO ME IN ANY OTHER SERVER

pliant nest
#

shut up

lilac vortex
#

roll it back

tiny sage
lilac vortex
#

twice

#

giant lag spikes

#

roll it back

tough bane
#

Dont be offensive. Eggstraw, relax and calm down 1 hour. Sorry that you lost your stuff but do not offense other people.

lilac vortex
#

it is unfortunate i just lost a ton due to the lag

#

crashed mini with full inv of stone

jaunty hearth
#

76561198391027241 vpn ban

tough bane
marble mantleBOT
#

Hey, @jaunty hearth

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

dark copper
#

I think someones esping on US Long if an admin can DM me ill talk more in detail on it

marble mantleBOT
#

Hey, @dark copper

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

hard burrow
#

what time is wipe for 5x ue

#

eu

bold canopy
#

ticket 352 on trio server plez

distant marsh
#

Can i ban appeal here?

near halo
marble mantleBOT
#

Hey, @distant marsh

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.

distant marsh
#

Cheers 😄

severe epoch
#

hi im trying to link my youtube and rustoria accounts and google says the site wants my private info and isnt letting me log in
can anyone help me out

shut bridge
severe epoch
#

well i have been trying for a year now

#

and it doesent give me the youtube points even tho im subbed

heady pagoda
#

how long is it for a ban appeal to be looked at i sent mine in yesterday

marble mantleBOT
#

Hey, @severe epoch

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

grand geyser
half zinc
#

is there a admin online?

tough bane
#

?banappeal @half zinc

marble mantleBOT
#

Hey, @half zinc

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it once they are available.