#support
1 messages · Page 1342 of 1
i was told to come to discord
Hello I am VIP user for Rustoria training grounds. In the aim trainer, is there a bind or command that I can reset stats on the left instead of my having to click on it? Thanks
bro
fucking ban this livid kid on 5x no bps he's so blatant
we've made like 15 reports
do something holy shit
please be patient and do not spam reports @pseudo ruin
well reports dont do shit so spamming it would be pointless
well make 1 ticket in game and an admin will review it asap
no they wont
????? Deep is right you only need one
stfu
Actually we have banned many VIPs
Cap
But appreciate you creating an entire theory based off a delayed ticket response time...
Heya, my friend just got Rust, I have been playing for a bit so I am walking him through the steps to get started and I told him to join the Rustoria Training server and he is getting "EAC Failed To Authenticate" any fixes?
If they are cheating they will be banned, despite if they are VIP or not. However, not everyone you think is cheating is indeed cheating.
i mean
triple wound every time he kills me
prefires and preaims everything
pretty sus tbh
200m+ AK w like 95% accuracy
must just be a great player right? lemme sit on ukn to practice my prefires and preaims
😋
thanks for the tips
Yeah it’s sus, but I’ve also seen players who are able to do similar things and are not cheating. So you probably shouldn’t say “Rustoria allows VIPs to cheat and not be banned” when your not even sure if they are cheating and they are just sus.😄
Then F7 and ticket add and wait for a response
Thanks 🥰 👍
Hey so i just installed an update for rust and am trying to join the eu main server and it keeps saying EAC anti cheat, yet im not cheating i just spawned in and instantly got kicked.
How do I link my discord account to ingame account
Oh I need my old account unlinked
staff
wasting ur time looking for support tbh
i just wanted to say i kiss their mother
huh?
/ticket @urban pebble
Hey, @urban pebble
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
i feel liek hes cheating but idk
no harm in making a ticket :)
Look at my staff application 
i think he got off and changed his name or some shit because hes not on anymore
Just saying tripling from 150m just takes skill. I don’t know the whole story but I do it all the time.
i know but hes only hitting headshots
Responses take roughly 5-business days, so just be patient and we'll reach out soon!
nothign but headshot
@zealous kettle ty 👍
he tripling me from 150 meters and i was in a imbraisor
just did it again
i made a ticket and nothing has happened yet
yesterday
Do /ticket list
there was a reply but the player needs to get banned
LMFAOOOO
So something has happened... just clearly not the verdict you wanted to see.
i made a ticket and nothing has happened yet
no i mean nothing happened to the player
and they made it rly obvious i was right when i asked them if they were cheating
their still doign nothing about it
his name doesnt even show up on steam he def cheating
/ticket in game
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
i already did
literally multiple people are complaining about him
I'm not available to talk in a vc right now, but you can DM if you'd like.
dmzap255 is def cheating
Hey, @unkempt stirrup
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
thx admins
can we get our m2 back
i got banned again for exceeding 3 people when i clearly only have 3 people on my team?
i got banned again for exceeding 3 people when i clearly only have 3 people on my team?
Hey, @half jay
To appeal your ban or mute please follow this link and submit an appeal: https://bans.rustoria.co/
If you have linked your discord via Rustoria.link you will receive an answer by a bot in dms otherwise you’ll have to re visit the appeal site to check your response.
Once you have submitted an appeal an administrator will look into it once they are available, thank you.
Hey, @chrome trellis
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
@jagged skiff - https://bans.rustoria.co
ive already have more than half of us have
it says im unbanned but im still banned
Mind sending me a screenshot?
of it saying im unbanned?
Yeah
oh it worked now
So you submitted an appeal?
ye
I want to report a user, his name is Entire#8052 and he is trying to get people to log in and claim their "reward." Pretty sure he is phishing for accounts to take items from.
Have screenshots of DM for proof
ok dm me a screenshot please @dusky dust
i got some cross teamers on US 10x Steam name TG.Bank$
Is this where we get support? My team is having weird glitches with building and our stuff is disappearing
Need an admin
Hey, @oak saddle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
@mighty socket Make sure you make a /ticket in game with all relevant information so our admin team can take a look. We do not investigate players by messages in global chat or in discord
HE ADMITTED
ayo could i get an admin
WHAT OTHER PROOF U NEED
im in support
@mighty socket admitted what ....
Like I said above do a /ticket ingame for our admin team and stop calling out people in chat. Also attach his discord or any screenshots you have for the accusation in the /ticket
Have an awesome day
Hey so first off I have a question. Can you build above/on top of or around caves/ mining shafts and holes? we thought we were getting blocked by that but not sure. Also we were building and placed a TC then 1 minute later we go back and its gone. It disappeared
you can build in certain areas Inside the cave but other than that its all building blocked
ok. Is there any explanation for the TC disappearing? legit all of my teammates saw it and some got authorization
someone probably broke it
no way. impossible we had a code lock on the sheet metal door and stone
It legit just disappeared idk what that means
Can i get a mod theres a hacker with aimbot and is now raiding us
Hey, @cloud atlas
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
KOOL CLAN IS CHEATING SO OBVIOUS
Hey, @coarse shale
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
Upload it to youtube or streamable and include the link in your ticket.
I wouldnt be able to do anything about it. The best thing to do is to include the clip in your ticket.
Do /ticket ingame to report cheaters.
@someone
@mellow tundra
<@&274971100184576010>
join suppot pls
@spare widget
Looking for support regarding EU LONG.
?banappeal @neat trellis
Hey, @neat trellis
To appeal your ban or mute please follow this link and submit an appeal: https://bans.rustoria.co/
If you have linked your discord via Rustoria.link you will receive an answer by a bot in dms otherwise you’ll have to re visit the appeal site to check your response.
Once you have submitted an appeal an administrator will look into it once they are available, thank you.
Try reconnecting
Hm, did you put in the right steamid?
i logged in with my account
it asked me to log in
didnt ask for my steam id
we're good
sorry
All good!
i tried doing it again and it worked
Tala is hacking
prefires
esp
fagg
prefires me around a corner 2]
have active admins hes been reported 10+ times
?report @magic warren
Hey, @magic warren
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
Please wait patiently once you go through this process. ^
there 5 deep raiding everyone hacking WAIT
<@&274980199668645888>
??
?banappeal
Hey, @worldly jetty
To appeal your ban or mute please follow this link and submit an appeal: https://bans.rustoria.co/
If you have linked your discord via Rustoria.link you will receive an answer by a bot in dms otherwise you’ll have to re visit the appeal site to check your response.
Once you have submitted an appeal an administrator will look into it once they are available, thank you.
can we get a chat mod on the 5x no bps?
Hey i filed an appeal about a bann that happened that didnt give much context can anyone help me with that? The ban only said to come to discord
US or Eu?
how do i report cheaters
!report
Hey, @hallow canopy
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
got 2 cheaters lil mayo and lil ketchup both private profile both on leader board
Make sure you make a /ticket in game with all relevant information so our admin team can take a look. We do not investigate players by messages in global chat or in discord.
i made a ticket
now whta
telling me a kid with les sthan 100 hrs can triple me wit ak from 100m
lil mayo and lil ketchup are so obv
their literally on ur websites scoreboard.......
okay bud
Is the server restarting
us
Will I lose my base
there doxing
can i talk to an admin?
us 5x no bps
@sharp wolf I am on da way!
bettt
thanks park
thank you
thx man
Yeah doxing that’s messed up
oh ya
To leak peoples personal info tho
?report @alpine stirrup
Hey, @alpine stirrup
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
Yeh
sync might wanna delete that screenshot above
im too lazy
Guys what’s happening to the server
Yea pls delete it.
oops
Will I lose my base
my bad
what do i do after making a ticket in game
u cant
lmao
LMAO
L
shitter
what happened to eu main
Yeah what’s up with eu main
Restart
ight bet
Will I lose my base or nah
nah i think its just a restart
@hallow canopy Hi
@hallow canopy Join Waiting for Support
Can I just ask out of curiosity how old do u have to be to play rust
Rust is 17+ but with a parents consent you can play
<@&393554009799000064> <@&274971100184576010> can you please look at asianjays ban appeal I dont wanna seem annoying but this sucks because wipes tomorrow but im like 99.9% he doesnt have to do anything with cheating.
loooooooooool
His appeal will be looked into soon.
@strong meadow ok thanks for letting me know it just sucks yk
why you @ me lmao
mb
<@&274971100184576010> have proof of sync scripting
forget sync bruh i want my friend unbanned
i want my friend unabnned
HIS NAME WAS ASIANJAY
get fkd
!ticket @urban grove
Hey, @urban grove
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
!!!!!!!
OHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH
but the boy asian jay is banned
i want him unbanned
oops
sorry
ok
!appeal @onyx violet
Hey, @onyx violet
To appeal your ban or mute please follow this link and submit an appeal: https://bans.rustoria.co/
If you have linked your discord via Rustoria.link you will receive an answer by a bot in dms otherwise you’ll have to re visit the appeal site to check your response.
Once you have submitted an appeal an administrator will look into it once they are available, thank you.
send this to your friend
ok
can u look at it
can i make one to help
or
This is unnecessary. It'll be looked into soon.
ok, take it to general now
sorry
lmao ryden chill
im lgbtq
ok
ok
we will, have a great night!
ok you also have a great night! thanks for being a great mod
#support i was on a rustoria 5x and got banned for exceeding group limit even tho i only had 3 people on my team
VPN ban plz 76561198427477785
!appeal
Hey, @strong meadow
To appeal your ban or mute please follow this link and submit an appeal: https://bans.rustoria.co/
If you have linked your discord via Rustoria.link you will receive an answer by a bot in dms otherwise you’ll have to re visit the appeal site to check your response.
Once you have submitted an appeal an administrator will look into it once they are available, thank you.
@queen ruin @karmic saddle @azure sparrow please follow the guide above
If you have linked your discord via Rustoria.link you will receive an answer by a bot in dms otherwise you’ll have to re visit the appeal site to check your response.
#support I've had vip for about 4 days and I have to wait in queue now
What's the issue ?
It's only 8 in queue but I dont want this to happen in a 100man queue
ign : erukkuSan
@mighty dove Hmm have you logged in to https://donate.rustoria.co/ and clicked on your account? Wasn't sure if you picked up the Wipe VIP or the Monthly
First thought was that the wipe one expired. But if it is the monthly or there seems to be an issue, @balmy cypress is a great person to message about anything VIP related
same here
if i could tlak to an admin im in wating for support
I dont have VIP anymore. It bought the 7.99 VIP
It should exipre in march
that's what the website says
Please dm @balmy cypress About Vip issues! he's really great and im sure he'll help you out!!
Okay, I'll message him
Admin Asap pls
He is offline though..
<@&274980199668645888> im srry really need an admin
Why would you ping us then?
A /ticket ingame is the quickest and easiest way to reach out to an admin
can i talk to an admin about my ban?
!banappeal
Hey, @earnest coyote
To appeal your ban or mute please follow this link and submit an appeal: https://bans.rustoria.co/
If you have linked your discord via Rustoria.link you will receive an answer by a bot in dms otherwise you’ll have to re visit the appeal site to check your response.
Once you have submitted an appeal an administrator will look into it once they are available, thank you.
all ob should get ban for assoction with hacker
they just hacker raided us
there boy got ban by anitchaeat like 4
Do ingame /ticket. That is the quickest way to get in touch with an admin
are wipe gone to hackers
Ingame /ticket
Do /ticket ingame
gg /ticket doesnt work got raided by some cheaters
Check on the website. It should be the same day just one month later.
It will say it on your purchases on the Rustoria website
i mean if you have a purchase on your credit card
just check your email when it was bought bruh
its not some magicraft
There's clearly some issues with VIPs as I am not the only one
People lost VIP and also !pop command doesn't work
@near halo but the dev of the server said
we give you extra week because of that lag
so i will get 1 week free vip ???
yes
whats up?
vpn ban
?banappeal
Hey, @candid escarp
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
https://steamcommunity.com/profiles/76561198442517175/ vpn banned plz help
?banappeal
Hey, @steel pewter
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
HI. I'M GETTING TAILED IN THE EU LONG HAVING VIP, BECAUSE?
does it mean there will be no longer vpn unban here ?
even vpn ban need to submit a appeal?
@torn bronze HI. I'M GETTING TAILED IN THE EU LONG HAVING VIP, BECAUSE?
anyone help?
I got vip on eu long but i still go to the que any admins that can help?
me tooo
My vip expires the 10-03-2021 but i still go to the que
i have vip but still need to queue on eu long too
?vipissues @silk fulcrum
Hey, @silk fulcrum
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
why vip dont work
why do i have a queue for eu long, when i havent been having queue because i have vip ?
and suddenly i have one
i think every vip on eu long are having this issue mods
@livid tapir @gritty fable I've let someone know- always good to message @balmy cypress about that. I don't believe he's available this second but you'd hear back as soon as possible
@spare widget Hi can i help with my ban pls. It says play with hacker. I believe it is some kind of vpn issue. my steam id is 76561198162918811
?banappeal
Hey, @lapis wren
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Hello
I have VIP, but now i have queue on eu long
What is problem, will be it fixed?
Hey pls message @balmy cypress including your steamID and the server you play on
FreeSync thats the case for all VIPS rn we all waiting for a fix
A thx
Hello can u help ,e
With?
Hey pls message @balmy cypress including your steamID and the server you play on
Ok
Even my name in game isnt yellow no more and the que is getting pretty long
Whats up?
?banappeal
Hey, @nova marlin
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
yes
It will say the reason when you try reconnecting
admin 76561198889780141 vpn ban
I'll try
?banappeal @jaunty hearth
Hey, @jaunty hearth
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
?banappeal @nova marlin
Hey, @nova marlin
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
?vipissue
Hey, @rugged mason
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
I bought VIP about 15 days ago for 30 days and now i'm waiting in queue ! How could it be ? Maybe someone can tell me an info about it from the administration ?
Please be patient. Admins will take a look at it asap. This may need some time because we do have admins around the globe and some are still sleeping. Thanks time shift.
ok...
As i did mention above. Please contact @balmy cypress with your steamid and the issue. He will help you out regarding VIP issues. Thanks
@tough bane thx
You are welcome Zack 🙂
@tough bane Dude tell pls where i can find @balmy cypress ? He closed his private messages and he closed friend*add . So how can i contact him ?)
ok,
oh ok 🙂 provide me then with your steamid and the vip issue please
i gonna forward it then
His Dms are open. It must be on your end.
that's what i think aswell
@willow tendon Dms ? wat is this ?
direct message
can someone help me im in waiting for support
Sorry i am currently not available for voice but feel free to pm/dm me.
Show what?
If its an ingame issue, use /ticket.
if you have video proof of hacker / scripter please upload it for example on youtube and attach the videolink to the ticket. If it's a bug, please go F7 and report the bug. Thank you
Sorry for that question but i still didn't know how to write dms to Luke , i know just the private , where can i find dms ? Tell for me pls << Nap
alr
We do not administrate the game via discord.
i made a ticket
Right click his name and click message.
go discord settings --> private and security --> (right side) allow messages from server
check if this is enabled
Hey there
please
?vipissue
Hey, @midnight wagon
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
the !pop plugin for EU long also no longer works btw
@tough bane Thank you very much
thanks i gonna forward this
My vip is still not working
?vipissue
Hey, @mighty dove
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
I did message Luke
I want to get on the server bu there is a 20 man queue that wont go down
Luke will take a look at it asap.
ok i gonna message him
Made a ticket but reported a cheater and I got his steam id. Dude was playing with another cheater who was banned by anticheat
not all anti cheats are perfect at detecting all forms of alteration
Regardless he was with a cheater who was banned, how they're still in is beyond me
I made one so hopefully that helps
vip not working???
So I guess a friend and I got banned for "playing with a hacker"? How do I appeal this because I know this kid was talking about hacking but I never played with him from that point on, in fact he threatened to use the hacks on me so quite the opposite.
I have proof of all of this
?banappeal
Hey, @half horizon
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Thank you I appreciate it
😄
message @balmy cypress with your steam id and server you play on if your vip hasn't worked
So I submitted a ticket to appeal my ban however there was no place to upload screenshots, I think they would help my case, is there anyone I can dm them to maybe?
@livid tapir ur being offlined rn btw
ok can I submit a second ticket then with the links?
yeah or if its ingame go /ticket reply TICKETNUMBER and then write it off 🙂
nope not ingame its a ban
then please create a new ippeal... I gonna suggest that you are able to upload screenshots and/or links to it.
it only lets me make one appeal :(
Waiting support from Luke regarding VIP
same need help there's some kid hacking and camping my base
knows exactly where I am and doesn't miss a shot from 130 meteres away
Sorry to hear that guys. Please do /ticket ingame. An admin will take a look at the ticket then asap.
yeah i did but this guys voice is pissing me off
Then please disable voice ingame. We do not moderate voice though.
Can anyone tell me the command to report someone?
?report
Hey, @amber solar
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
I canceled my subscriptions and still got charged again...
nah i filed a ticket but this guy is just ruining the game 'cant even leave the base without getting shitted on by some hacking moron
We are currently aware of VIP issues. This should be resolved after the next server restart.
in that case please contact @balmy cypress
restart it soon cuz i paid 10 euros for this shit
hey i need help because my vip is not working
Nuclearpopel let me lick your ass
Hey Mehukas, Please message @balmy cypress with your issue and steamid
We are currently aware of VIP issues. This should be resolved after the next server restart.
can i talk to the manager
We are currently aware of VIP issues. This should be resolved after the next server restart.
when restart?
NEED Admin ghelp
any admins who can help me? i bought VIP this wipe and it worked for the first week or so but now i have to wait in a queue again even though i bought it for a month for eu long, if i could get my vip back that would be great
There are some issues revolving vips. Admins have been notified. Sorry about the issues
its fine
how to ban appeal?
i got muted for saying the cords n19 on rustoria 10x can i get unmuted
?banappeal @icy ruin
Hey, @icy ruin
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
hi i just get in the server and i have vip and its still make me wait in the queue
@forest panther Please wait for the server restart, it should be fixed then.
ok thank you
Any <@&274971100184576010> who have 2 seconds to look at a ticket? Guy is clear cheating or scripting on EU main, whole group is
Submitted a ticket, but got some youtube vids that kinda show how bad it is
When's the next server restart?
teammate got vpn banned https://steamcommunity.com/id/xiaohuan279/
76561198279087072
can you appeal?
?banappeal
Hey, @smoky hedge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Its not my acc that got banned, my teammate. can you not appeal? i appealed like 10 teammates here before for vpn
He can visit this link: https://bans.rustoria.co/
doubt he knows english...
Why is the whitelist not working for vip
Been waiting in queue for EU long for about 30 mins now even although I bought vip 12 days ago
Thank you for banning one of the scripters admin, but the whole group is scripting/cheating
Why do I buy a VIP if I am standing in line?
Please ban the rest (EU main)
when are we getting VIPS back for Long?
@mellow tundra banned from scripting, i have 8k hours why i banned?
Use this link to make an appeal - https://bans.rustoria.co/
Same issue ^^^
I have a queue on EU Long even though i have VIP - bought it around a week ago
was working yesterday
Were looking into it now, sorry about that.
No problem
Its a problem across a few servers, were looking into it now.
emmm
76561198179070362 vpn ban
Yo i got a qustion
Can i ask people if the wanna trade with me?
yo <@&274980199668645888>
Skins or?
Yes @forest frost
?
?
Its considered Advertising.
What
bro i just wanna trade my LR skin
ight
?banappeal
Hey, @jaunty hearth
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
VIP still doesnt work
?vipissues
Hey, @rain oak
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
servers will be restarted soon. Then you should not have any issues regarding your existing vip anymore.
@rain oak when did you bought vip?
2.8
yea im also stuck in queue even tho i got vip
Hi I did ban appeal
And received ban appeal denied and didn’t say why I was banned
Could I talk to any admin here?
Hmm, that's odd - can you please message @balmy cypress. Include your steamid64.
Hey, sorry for the extra ping - but no need to message Luke a restart will fix this issue soon.
oh okk
Yo could I talk to any admin for ban appeal issue?
https://bans.rustoria.co - follow that link to appeal a ban.
@zealous kettle do u know when restart is?
@zealous kettle I already did ban appeal through that link
But the admin doesn’t say anything about why I was banned
And just said ban appeal is denied
?vipissue
Hey, @silver oxide
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact @balmy cypress and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Looks like I am not the only one who has problem with queue even when i have VIP. Anyone know when the servers will restart? (i am joining eu long)
what server are you having issues on? Last message I got from staff team was that it should be fixed with server restart.
when is the restart
EU long
same w me also on eu long
@tough bane I didn’t cheat at all and got banned, the ban appeal was denied what should I do? Does that mean I am permanent banned?
Can I talk to any admin to discuss further?
I even bought vip for the us medium server
may contact an admin via pm, but please just message them once with your steam id and that your banappeal was denied. If they have got the time they will respoind to you. Best is to just wait for them to join in via voice. #waiting for support voice channel
Ok ty
@icy ruin You'll be unbanned in 6 days
See there we go 🙂
OK ty
@tough bane what should we do with the queue?
@raven mist can we have the vip issue resolve soon for EU LONG ?
At restart.
I am actually in contact with some staff members. I hope he is gonna respond soon.
Its being solved shortly
@raven mist Does that apply to all my other teammates who got banned
kk
See even there you get an answer 🙂
Or do they need to do ban appeal as well
No each of them has to appeal themself.
Ok thank you
so it works I can cancel the queue to test ? it's risky :p
no its not working atm
ok ok
by the way nice reactivty for the ticket admin, keep continue it help the serv 😉
appeal for a VPN ban plz. steam ID:76561199135206763
?banappeal @visual current
Hey, @visual current
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
im queue for a half hour
yes
I waited five hours for the VIP problem to be solved
@raven mist help me
I am not shenzyyy but how can i may help you?
Please solve the VIP problem as soon as possible. The experience in EU main was very poor a few days ago. Now it's transferred to EU long and waiting for the queue. Very bad VIP experience
guys i need help
it says i have to join the steam group but i joined the steam group like week ago
when VIP on Long EU will be working?
HELLO
I getting kickbanned beacause of my mouse
i use crosshair mouse , changed mouse to different still getting kickbanned
what to do ?
zeus 5x server
hi my VIP is not working and the support is not replying, how do i get refund
Hi my vip doesnt work
Admins are aware of VIP issues and a fix is coming soon. Please be patient.
what issue ?
Can u unban me so i can play..
There is a fix coming in the next 24 hrs just wait after that and contact support
!banappeal
Hey, @crude berry
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
is this apply to bans for mouse ? not related to cheating
Sorry what does that mean?
If you’re banned of any Rustoria server you can appeal your ban on that website
/auth
Hey, @potent glacier
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
i get autokick banning for mouse
some of the mouse are forbidden to use
when i logged in i got banned isntantly and now cant play
!banappeal
Hey, @crude berry
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Did you receive a gameban? @crude berry
If not use another mouse
That is something EAC is banning for not us
Ok then unplug in then restart ur pc then try again
or use a diff mouse
like @torn sky said
then restart ur pc
thanks will update
ok np
so u done it
it might be his internet some times internet company will put a VPN on the internet
@meager schooner
?banappeal
Hey, @meager schooner
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Let your friend know how to appeal his ban.
okay he may have already submitted one
i will ask him
he appealed and it was denied, he has a vac ban on record- but rustoria is vac friendly i thought
im guessing hes banned from the discord cause he could not come here his self ?
i dont think hes in the discord
but when he trys to join it says he is banned for hacking
even though he has never joined any rustoria server
if any admin wants to investigate thats his steam
no, he has never played rustoria ever on any account
Hey, @past trellis
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
his appeal got denied
how long ago ?
help
oh idk what to tell u the admins must have denied it
?banappeal @elder totem
Hey, @elder totem
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@verbal jackal is there anything my friend or i can do?
home come 10x is offline/
hes never cheated on any rust server on any account ever, and when he joins it says he is banned for hacking
this is what it says when he trys to join
its because he had a vac on another game
no it isnt, rustoria does not ban for prior vac bans on other games
if it is past 60 days he can contact the admin that banned him and they will look into into it
Well, if an admin denied it... theres most likely a reason for that. Please try sending another in with maybe more information about it.
no it did not worked
is the mouse unplugged
if he joined with a vpn would it have given him that message? @verbal jackal
There is a chance.
now i reinstalling rust
but i still cant connect
im banned
never used anything, its beacause of mouse.
so basically if i unplug mouse i should be able to join ?
i guess ..
but im using different already..
what type are they ?
logitech m90
simple one
bought cheap one just to play..
can someone unban jeezus..
when i join it says kicbanning(hacking)
my mates are seeing it
?banappeal @crude berry
Hey, @crude berry
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
well.. it will take days.
got banned for nothing at least unban it , who knows its forbbiden to use that mouse
crossair
they have to look into it
@mellow tundra ???
@civic pasture ????
@misty scroll ???
@raven mist ??
@violet dagger ??
Plz stop spamming admins /owners
Once you make a appeal we will look into it
i made it already
i done it its says it takes from 1 to 3 days
why does my atp not work i did atp add clan and just regular atp it says you are now accepting invites but dosent actually work.
Not invites, teleport requests
yea thats what i meant
How is it not working?
my clan / friends send me a tp but i still have to type tpa
for no reason
?banappeal
Hey, @wise marsh
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
its the 12th time
Can you send me a screenshot of /share and also a screenshot of them /tpr'ing to you after?
@past trellis who tf are you lmao
@haughty crescent Someone trying to help 🙂
hey, my friend is perm banned on rustoria, isnt perm ban a bit extreme for teaming?
i understand it is cheating
but a permanent ban for a 1 time offence may be extreme
@wise marsh takes 3 days or less
oh wait its not a 1 time offence hes done it twice
he made it .. but it makes no sense waiting getting ban for nothing
we wanna play this wipe only and cant
..
Yes
You're unbanned maks?
Ah alright
@crude berry wait
R@id3r nickname
Shenzyy can you help us
i get autobann cause yesterday i connected with crosair mouse i didint new that...and today i got new mouse and i cant still connect,but i can go on others servers
@stray spruce are you raider?
yes
Pm me
Hello, i was just on solo,duo trio 5x no bps and i was farming for this random team and they gave me a guest code to the front door so i could depot the farm whenever. Then i got banned for exceeding limit
is this a perm ban or temp
also can i appeal
?banappeal @green spade
Hey, @green spade
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
Join waiting for support I can have a chat with you
Temp for wipe I believe, it should say when you try loading in.
what does /share do
If you type that exact command in in-game chat- you should see what can you do with it but /share command gives you some options to share your permissions with friends or your clan.
Can I get an admin
@wide comet do /ticket in game
@wide comet Please use in-game command /ticket to report any rulebreakers to our Admin team and if you want, you can report him/them to FP by pressing F7. Do not call him out in chat.
You should see if the exact player you reported to FP is banned, correct. But with command /ticket you can report rulebreakers to our Administrators.
@green spade its crowns btw
I got banned along with monkey man because he told us there was a doorcamper and we gave him the doorcampers loot and we got banned
?banappeal @silk patrol
Hey, @silk patrol
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
@echo venture shennzyy sorted me out ty though
That was done and nothing has come up
hey so i was banned from the trio 5x us server i didnt know it was a trio and invited a fourth and got banned this is my first time getting banned i didnt know how can i be unbanned my team is gonna be mad because they we just got a base down
If you just submitted the ticket, please wait and have a little patience until the player you reported is investigated before taking any action.
?banappeal @noble harbor
Hey, @noble harbor
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
will my freinds be unbanned to or just me?
they have to appeal also
I just got banned for hanging out wit a group of ppl at a Hotel I wasnt teaming but it says I was
?banappeal @young silo
Hey, @young silo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it once they are available.
I understand that but how am I notified if I get off ? I have to stay on the whole time ?
Just wait they answer super fast @wide comet
Well, if you reported him to FP, you should see a message from FP team in the game once he's banned but if you want to review your tickets, just do command /ticket list
^
@past trellis It said Im not banned
oh sorry @young silo Its only for one wipe
Im banned for a wipe?
yes
do you get a back ban on your account if banned for "being over group limit"
@silk patrol No
Can I get unbanned
ok
plz help admin
@neat lantern What is it
@neat lantern To report a rulebreaker use /ticket in game.
i have questions
ok
can i talk to an admin over VC?
#support I pay 8 pounds to play on this server with a shit host. I lost a mini because of lag
This is a joke
@mighty dove Servers Run Fine
no they dont panda
this is the third time the server has lagged and we lost stuff i aint paying money for a shit server
panda can i get some help


