#support
1 messages · Page 1338 of 1
@spare widget
wait i didnt get to save it
Wrong vid
@tough wigeonZeb
so sorry
@spare widget
@spare widget
@spare widget
@spare widget
@low thistle
@marble mantle
@neat lantern
@kindred rivet
@finite rain
@calm elk
@silk nebula
it seems that admin offline
Stop
@austere chasm
@balmy cypress
@rugged dove
@mellow quest
Move to #general if u dont need support.
Ok papi
@shut bridge
?
@shut bridge
can you like not?
I think its power
is @void condor on?
hi Luke
We all love @balmy cypress
Looks like you dont need support. move to #general
Move to #general last warning
can u just stop talking nonsense here?
Link me your steam profile
76561198373106135
I was just banned in trio 5x america for "exceeding group limit of 3" but we had 3 people and no extras
Unbanned, give it 5 minutes
thx luke (๑•̀ㅁ•́๑)✧
I was just banned in trio 5x america for "exceeding group limit of 3" but we had 3 people and no extras
@balmy cypress can you possibly move my kits from one server to another?
What's going on man?
trying to appeal my ban was told you might be able to help
I've literally @ 'd you 4 times now regarding this
Have you even tried to re-connect?
Pop me a DM and let me know which server 🙂
Garett could you help me please
I NEED HELP! im shooting through people on this server and i have clip evidence. dissapointed
Can someone help me please
Hey, @dusty juniper
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
Hey, @tidal dew
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
@void condor tyvm m8 sorry for being dumb c:
@void condor can you please help me
@quartz juniper Join waiting for support ^^
No worries, I was told a few times you were trying to speak to me and I responded each time and all you had to do was try connect 😄
Not currently at my pc, so no I can't I'm afraid. One of the admins will be able to though
hi admin , these account has been banned.
76561199080425513
76561199080283786
76561199079739762
76561199126736737
i've bought a lot of vip stock. but there's no service ,so bad.
i'v wait so long to this appeal
76561199136920047
not good
i need someone rn
i just got banned for exceeding limit of three on 5x no bps server and im a solo with two others which totals to three
so why did i get banned?
Please send your steamid
Kyra ツ
Kyra ツ
?steamid
Hey, @harsh hemlock
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
my bad didnt know, 76561198978703225
An appeal has been made, an admin will review it when they can
Thank you
i got banned for 10minutes for say dabbing
Friend is stuck in recoil control, how to exit the recoil control area?
/leave
why was i muted for typing riggers? i don;t like people who rig things...i don;t see what is wrng
did not work.
ehm tell him to relog then
@dark radish i got a 10min ban can u revoke it
How would one verify and does it give access to verified arenas? ty.
You were baited into saying something racist. You will have to wait it out
Hey, @wraith lotus
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Just reconnect when its over
i think its done
Reconnecting wont increase the time so just reconnect
ok

BROOO, THE LAGGGGGG.......
he has speed hacks
not solo duo trio
level 0 account with speed hacks and no clippong
clipping
@silk widget do you think calling out someone is a smart idea?
It does help way more to create a /ticket ingame including any information/proof you have against this guy so admins can watch him instead of calling him out and making him aware of that. He will stop using any software and calm down for a bit so admins have no reason to punish him when they watch any ticket on him. I went ahead and deleted that 1 message where you called him out. Have an awesome day
@torn sky Why I don't found my self in the leaderboard in the site please
That’s an awesome question. I have no idea. I will ask and see if I get a response on that
Okey thanks
hello???
was banned for hacking like 2/3weeks ago? not cheating tho??? got told to pm someone which i did and got no reply?
Try to dm Logan again and see if he responds
Cause I see ZenZen already told you who to dm
There are cheaters on 10x us can i get an admin on ?
Hey, @heavy gulch
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
Clyde
BOT
Today at 04:41
Your message could not be delivered. This is usually because you don't share a server with the recipient or the recipient is only accepting direct messages from friends. You can see the full list of reasons here: https://support.discord.com/hc/en-gb/articles/360060145013
Only you can see this • Dismiss message @unreal silo you mad xD
LMFAO "Wont be the first to try" XD 😄
hey abt the cheater they left the server could we still ban them?
@vast tendon We respond to every single ticket- just isn't always instant
well its been 5 hours
@heavy gulch Do you mean that they've gotten off? And asking if you should still report them?
🙄
@vast tendon It was 3 hours ago that you originally sent in a ticket it seems and each of yours have received a response
ahem i’ve been waiting like 4 days 😂 zenzen knows :P
ok 3hours sorry
No worries- you received a response on your first tickets 13 minutes later
I think your second ticket was 20 minutes after
yea then i replyed and its been a while
You can do /ticket list in chat and then it's displayed in your F1 console
so i created another
Take my energy admins / mod
ive already reported them but after i called them out in chat they started despawning and left the server, we raided thr base and they also had a note saying the n word
@vast tendon Yeah, your last ticket was responded to in the same minute. There are no open tickets on the server
yea i seen that reply
and Cyphur, that's why calling out in chat is a huge thing to avoid if you want a good investigation unfortunately 😦 But I get that it can happen when you're frustrated
why cant i see what they said several times
Was wondering why you said that then
ya, could they still get banned for the note?
like the chat moves fast and its gone
No, Cyphur. We wouldn't ban for that even though it's a crappy thing of them to do. If they said something in chat that wasn't addressed, then that would receive a mute
damn alr thank you
No problem. We always want to help. The best thing to do if you believe someone is cheating is keep your cool, don't say anything in chat or over voice, send in a ticket and then pair that with an F7. We'll try our best to see what's going on and if action needs to be taken
go to the discord duh
@untold crag Post your Steam ID please
@untold crag Join Waiting for Support please
@untold crag Hello?
I just repurchased VIP last week and the server has me recognized as non VIP. Who do I contact to get this fixed?
any admins that can help me
76561198417531445 vpn ban plz help!
An appeal has been made, an admin will review it as soon as they can
Unbanned @near kindle
so i linked my steam to rust and i cant get the steam stuff
i need help my team was just banned for team exeeding group limit allthough we only had three people?? any help
@spare widget
@near halo
@deep isle Post your Steam ID please
out group was badlands
we had three then kicked one and added another so its only three on
@deep isle Can you join Waiting for Support please?
yep
Unfortunately insiding is apart of the game. We cannot offer support for that
the person took over someone elses account
we had already kicked the person who insided us but I guess they share accounts
We still arent able to offer support for insidings
If there account got hacked, have them contact steam.
Like I said earlier admins do not interfere with gameplay. Its an unfortunate situation but we cant do anything about you getting insided.
it isnt gameplay but whatever
I was banned by the server because of the VPN https://steamcommunity.com/profiles/76561198867958831/
its probably against both steam and facepunch tos
Are you meaning sharing the same password and login? Yes that's against TOS. But there is steam family sharing.
Can someone help me?...
just break it without /remove
Unfortunately we are not able to help in this situation. What server are you on though? The modded servers you can use /remove like mat said!
Yes.. but i cant remove it because this is what server show me.. "You're unable to remove this entity due to it being near box containers. This is to prevent walling off loot"
No they are not family, is it a steam thing or rustoria rule?
Steam thing
ok
@gray cradle From my experience, usually 5-10 minutes after linking everything I recommend doing the /auth in-game
Fiddled with some stuff over on our end so hopefully when you wait a sec and do it, could be sorted out
N10 PLAYER HACKER ADMIN
?ticket
Hey, @versed mural
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
?report
Hey, @versed mural
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
@versed mural Can you please stop calling out players in chat and spamming it? It makes it so much more difficult for us to look into your concerns.
Spamming "N10 PLAYER HACKER!!!" repeatedly will only help the suspected cheater evade detection.
sorry..
Thanks, I'll look into it now. And it's fine- just want to help you and have you help yourself with that
It makes it much harder for any of the administrators to actually help you
I'm sorry .. I was desperate, but his name is Chinese and I can't copy it on the ticket, I sent the id
Just keep your cool- don't say anything in chat. Send in a ticket doing your best to identify who it is. If they killed you recently, that helps. We can also identify off a combatlog if needed.
id player help in ticket?
It can, yes. Details like that go a long way. And not mass reporting a group or bunch of players obviously. We'll always try our best.
You're fine
i tried to give some guy my base because i was getting off for the wipe and got banned for exceeding group limit
@novel urchin Steam ID please?
test
❤️
I was banned by the server because of the VPN https://steamcommunity.com/profiles/76561198867958831/
@spare widget
is it possible to teleport thru raidblock and building block?
bc a raider in our base just did
Through building blocked yes. Raidblock has a timer
And you know that because of?
I’m sure that you can not tp home while you’re raidblocked
i tried to tp to see the raidtimer
bc i was making sure every 60sec or so that we had time to find boom
b4 he could leave
making a literal conscious effort to do it every 45-60sec tbh
there was 6:05 left, 30sec later he was gone from tc room
Did he break something while raiding?
Because raidblock only triggers when something actually broke
Ohm with boom yes?
If you do a /ticket ingame on that pls so an admin can have a look into that
@severe hatch Wait 5 minutes and you should be fine to connect
yeah
beancans, regular rockets, and hv's
and builds were broken
seconds before he tele'd
gibs and everything
not deployables, socket buildings
@patent epoch Have a recording by any chance? Of the timer or anything at all?
nope
Also wouldn't hurt to post your Steam ID
Ah damn. 5 minutes is nice imo
At least that's what's worked very well for me. Yeah, indeed
There has to be an explanation. It's not like they cheated honestly
Totally understandable
@delicate spruce That information would perfectly fit in a /ticket ingame
Appreciate your help. Pls keep in mind to not callout rulebreakers
We do it.
I went ahead and deleted your message since this makes anyone reading it aware of the possible cheater and himself
Is Ryan available?
how to auto restart rounds?
i meant to be unbanned yesterday but it keeps saying im still banned it was a 24hr ban we got in to the server but then when we left we was banned again
hello ?
Can I help ?
Lemme check
its been a couple of days since i appealed but there seem to be no mentions of me in the chat 🙂
I let the admins know to have a look into yours. You will be messaged soon 
thanks zune 🙂
Sure. You’re welcome.
@spare widget My steam ID is 76561198066636267. I'm messaging about losing VIP after just renenewing it last week
@low galleon Please send a message to @balmy cypress about that- he can answer everything in regard to VIP 
@spare widget when we gonna get unbaned
10x nobp is wiping today at what time?
You can check that in #oldserverinfo 🙂
tyt
Can i please have an admin to help
I reported a 4man or 5man cheating group like 2 days ago and they are still on their roof esping everyone
its on rustafied long right next to dome if anyone gives a damn about it im just notifying again and hope someone does something +
Yeh first time im playing on rustoria
Like literally ppl playing it that obvious that they would even get banned faster on facepunch
like please
But , you said you are reporting someone on rustafied? And you are in the rustoria discord
Oh no worries, be sure to use the /ticket command ingame and include their name(s) and we'll look into them
so you dont get the f7 report no ?
f7 makes a ticket
are u talking about the k12 guys?
didnt got every name but i think i reported 3 of them
those guys on dome
literally look at their profiles
between dome and supermarket
its so obvious
Hey, @raven mist
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
lost
xD
Ah okay i g uess ill make the ticket one then but still its so obvious accounts that facepunch shouldd have banned them 2ddays ago
@raven mist hi i got a question bout a ban
@raven mist @spare widget where can i appeal a ban or ask questions about it
@violet dagger
3x No BRs theres a guy called beamded? and we think there team is hacking
Whatsup @formal thicket
Please make a /ticket in-game and include any rulebreakers nickname in there and exactly what they're doing.
And do not call them out in the chat.
just wondering cuz i got banned for "doxing" someone cuz i asked about their name cuz it was on their public steam profile
What's your steamid?
Thank you and have just done that
Great! Thank you for that and our Admin team will look at it as soon as possible.
76561198111709952
@formal thicket Are you available to join waiting for support to speak about it?
i mean i guess im just not the most fluent in english
No worries
Hey admins. Me and my team got banned on zeus 5x EU on Saturday. our ban was only supposed to be until next wipe so Monday. I got unbanned after some problems and now it says i'm banned again even though i was 2 man Yesterday my steam ID is 76561198331513921
Hello, i play on 5x eu no bp. The clan called Sparkle saying i was playing with a guy that got banned for scripting and said that i should also be banned for playing with him. They said if someone reported you would also be banned. So i wanna know. Can i get banned for being in group with a guy i dont know for like few hours cause he apperently scripted? Cause they said i should be banned
I was group for a few hours. We met on the server etc.
Naa he was banned several wipes ago. I didnt know i just left his team and joined others
But they keep on spamming saying i was "playing" with him.
You should be good then, it becomes a problem when you keep playing with him on alts and other servers that is when you run the risk of getting banned
And they said "if someone reported you would be banned"
Naa. They got banned for 1 wipe for playing with hackers. So they just trying to blame others
Yes you should be good
if he gets banned again for the same reason you would go down with him, but if he is unbanned then an admin permitted him to be on the server again, on the belief that he wasnt cheating
He is permbanned for script.
if you where not banned when he was banned you should be fine
Ye but they say i would get banned if someone reported me
even if you did get banned you can submit an appeal and likely would get unbanned
I mean admins would see how long we played etc if we been groups togheter.
True. But i mean they keep on talking about it. Then someone said "if someone report you would be banned"
yea, you wont
Thank You 🙂
infact ive played with a cheater once on rustoria
Ye i couldnt really know that he used scripts. Met him the wipe before, we didnt play untill like 10 hours togheter on another wipe. He got banned i just left his team then
And they say i was playing several wipes with the guy etc. But then i should have been banned i think
Can i change my VIP ? to subscription ?
?vipissues
Hey, @wary osprey
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact Lukė#5713 and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
Shit didn’t realise I wasn’t in the support channel @raven mist so when’s this scheduled restart
tomo you still banned?. i got banned with peacey and JXD . i got unbanned now banned again idk why
Harrison, can you pm me all the steamids?
Not ignoring you Tomo ^^ Server was already restarted, thats why im mindblown that it still happened, freel free to pm me tho and we'll figure this out
What's queue on rustoria 10x eu
30
ty
?vipissues
Hey, @near halo
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact Lukė#5713 and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
thx
i need a ingame admin to help me on eu medium if its possible
unfortunately admins dont interfere with gameplay
@near halo you just got eac banned.
Im disappointed in you.
i tried a dogshit cheat on valorant for lols
i am disappointed in myself ngl
recycler dosent work
This is rustoria.
when i turn it on it turns off
uh u know u cannot get banned for eac by using an cheat not meant for the game?
Make sure the item you are trying to recycle is able to be recycled.
lolz
we know, the point is he got banned on rust for valorant cheats
thats possible?
which doesnt make any sense
i guess
Could you be more specific about your situation?
What item?
turn on*
valorant scripts work like rust scripts i am pretty sure
scrap
or cloth
u can...
you cant
no you cant
where is list
Look on google
You can get scrap and cloth by recycling other items.
https://rust.fandom.com/wiki/Recycler @floral yarrow
you can recycle things for scrap,cloth,metal frags,hqm,wood,stone and other comps
@near halo gg my man, enjoy ur ban. its justified. and that ur lying is just another reason to not unban u.
Most of the stuff you can recycle.
ok t
you cant recycle raw materials for raw materials, it doesnt work
use some logic if i was an actual "cheater" why would i cheat on my main and lose all of my skins ?
what if i got all your skins? maybe just one
they gone
bruh
whats your steam id
Hyeste
?steamid
Hey, @warped kraken
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
US Long is lagging again
admins are aware
so what do i do snow?
what is that number
1 sec let me get it
@warped kraken zues 5x is lagging really bad rn
admins are aware
64
All the servers are fucked again man. Not a single day all wipe they havent been
snow my Id is 64
76561198418433462 is my id, yours should look something like this
an appeal has been made an <@&274971100184576010> <@&415898423460626432> will be with you soon
Hey I can't re-enable the automatic door
Thanks!
/ad 10
Oh ok thanks guys
From my experience, they do poop, but it's not frequent
Just something we had to clear up on our end. You're good now 🙂
am i just too good for your standarts?
No
Yes, you know its true 🙂
The GeForce Now/VPN you were using was previously used by a cheater
@near halo #looking-for-group
Ohhhhh
"I Have it set to baseridableanimal.dungtimescale: "10" and One poop in an hour"
How this command is set on server? cause since 2 hours my horses are standing and just eating, idk if I'm wasting my time please check it if u can, thanks.
i cant get discord verifycation
First step is to change your name, as you have copied someone else's name.
And i can give you the 2nd step after that
lmao
Wowo
Permanent
even if i get appealed ?
Good luck

@violet dagger can u try fix my ban
We're trying to find a fix for it, we will reach out once it is fixed.
well how long is my playing with hacker ban?
racist?? 😄
Usually it is just a one wipe ban depending on what an admin said to you.
How am i racist? The name you are using is the director of the server's name. That's why iam asking you to change it
im using this name about 2month i didint know about another guy who uses this nickname to bro 😄
okey
@mellow veldt You've been asked to change it. Thank you
i changet
admins
🙂
?verify
Hey, @mellow veldt
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
i change
well how long is my playing with hacker ban?
notice me
@near halo You'll need to speak to @void condor about that. I'm sure he'll respond at some point with what the ban entails
unmute pls
@gleaming tundra Will have to wait your mute out. Would recommend avoiding that in the future
rip
its a country
Yes, often used to troll or skirt restrictions on a very obvious racial slur... should realize that please. Sorry, but yeah, it'll pass and I'd just recommend not doing it in the future. Hope you have a good day otherwise
Wow so a country is a racial slur okay buddy
i thought the double r was
So is nigerian a racial slur?
@gleaming tundra Sorry you disagree 😦 Hopefully you can understand we hear that hundreds of times. You literally said it to the effect of being racist but we're not going to debate that.
@gleaming tundra It's not unique and it's not clever 😦 Have a good day and avoid it in the future.
!tempmute 215492257002815488 1h Take a break.
:ok_hand: temp-muted NyFs#9952 for an hour (Take a break.)
Any admin on?
@near halo Yes, what's up?
Getting doxed in rustoria 5x eu no bp
@near halo Feel free to DM me please
Normally you'd send in a ticket (/ticket add (your report)) but I'll look into what you're talking about now
The same as any other playing with hacker ban, next wipe
No he's perma banned
no shot at all?
No shot at all
Hey i just waited 2 hours in queue, then got a 'timed out' :(((((
plz can someone boost
unlucky
😢
you can donate to skip the queue
awesome where??
?donatelink
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
wow thanks
harry potter do u know the sally clan
in the 5x server
is there an update on when i will be getting unbanned??
Not yet dizzle... Still waiting on feedback :/
really :/ i was supposed to be unbanned over a day ago now 😩
Yeah i'm sorry! we"ll keep you up to date
Hello my friend, why am i banned by playing with hacker
im noob , super green player
@ a d m i n
Hello. Can you please provide us with your steamid, get one from here: https://rustoria.co/getmyid
76561198076607870
I've made an appeal for you. An admin will be with you shortly. Once it's reviewed, you will get an ping in this channel.
yes sir, thank you very much!
@spice relic you can pm me regarding your ban
Superman
@deep fossil @balmy cypress
?steamid @high trench
Hey, @high trench
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561198867359083
hello
i accidentally bought a pvp rank for 5x no bps US when i meant to buy it for solo duo trio 5x
can you switch them for me ? i have not used any of my perks on the server i accidentally bought it on
Contact @balmy cypress for vip trasnfers ^^
?vipissues
Hey, @warped kraken
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact Lukė#5713 and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
@balmy cypress please help if you can kind sir
dm him
^
i did
what do i do to report a problem
?steamid @high trench
Hey, @high trench
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561199012616765
Hey, @tough pecan
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
?auth
Hey, @near halo
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Hey guys, our team was banned by playing with hacker, but we are 100% sure that no one is hacking in our team and we are pure green players. We've reviewed all the team members background, steam history when recruiting them. Most of our members are new to the game, we've struggled to built a base in this wipe and we all bought your VIP to skip the queue. Now we all got banned and Admin says they are sure that one of the player is hacking but they refuse to provide evidence. We believe that isn't fair and we want our teammates stay in this game. Could you please provide evidence to us and other players in the server so we can accept your bans?
Can anyone understand the "server rule" why you are 100% sure someone is hacker but you can't show your evidence to us?
someone please explain?
the teammates who was "hacking" is a new player who just player dozens of hours, he doesn't even know how to play the game!
Hello Amit, i've already gave you a response on this ban. Your teammate got caught cheating. You guys are unbanned next wipe !
No that doesn't make sense. I need evidence. This is an official server and if admin says you are hacking then you are hacking?
we all paid for the game and your VIPs
it happens to other players as far as I konw
i need your evidence
why he is hacking
Paying vip still doesn't mean that you can cheat
saying cheating doesn't prove he is cheating
this is the largest server in US and that how you ban players?
saying he is cheating?
we have 12 people in the team, 8 of them are pretty new
@spice relic Having proof and providing proof are two different matters completely. We have a policy of not providing proof as to not enable cheaters to better evade detection. Shenzyyy was 100% correct banning your team- the proof was incredibly clear 😦 Be more careful in the future who you choose to play with.
if you have it, you can prove it
...Please read what I just wrote.
AmitF, Rustoria is hosting these servers and are allowed in following to mute/kick or even ban players. I do not think that your teammate was clear "green and legit" player as far as i did follow this conversation. But the admins here will not ban you even they are not 100% sure that you are not playing legit...
@spare widget what you said doesn't make any sense, if you said someone is "hacking", you need to tell me what he did, like aimbot, flying or some other symptoms
you can only say the guy is hacking but nothing else
what I understand is the team who reported us can not afford their lose
zenzen can i talk to you in private ?
and you are helping them
if you are available
according my teammates, that's not the first time they were banned for no reason. I''m new so this my first time
@spice relic No, I don’t. And yes, we can and have a policy of doing exactly that. It’s purpose is to not provide your teammate, who was cheating, further information as to how they were identified. Please understand that we do not ban lightly. We take measures to verify every decision, supported by clear and impartial evidence. You were not banned for “no reason”. Please take responsibility for the fact that you were indeed playing with someone who was cheating. It’s not an argument but I am trying to patiently answer your questions. I get that you’re frustrated though, but just know that it’s not an incorrect ban. Hope you’re more careful in the future with players who choose to play with and there won’t be any issues. If you ever suspect a teammate, please send in a ticket and part ways with them obviously.
@spare widget you are still evading the question. I am asking what did the hacker do. Telling me what he hacked doesn't expose any sensitive information to the hackers. Everybody in the game can see what he did. I want to talk in this channel because all other players can see and I believe many of them are having the same confusing as I do
I am not evading any question. I clearly stated multiple times that we do not provide that information. It would only serve to clarify to the cheating party how they were identified.
So you are committing that you banned us for no reason
because the hacker didn't do anything
...There’s obviously no point in this discourse continuing as you’re not reading anything I’ve said. You were banned for playing with a cheater. That player was clearly cheating. You can say all you want “they didn’t do anything”. You’re incorrect.
when you're finished can i msg you zenzen ?
ive read what you've said
There is a different between having proof and providing proof. We have it. We will not provide it to you nor your friend, as to not enable them in the future to avoid being caught.
and you are evading questions
Anything i can help you with @fallen wren ?
in your server I can see something like "ban reasons: hacker(aimbot)"
and now you tell me nothing you can expose?
is this data sensitive?
I don't think so
I’ve answered every question you’ve asked directly- the fact that you’re not happy with my response doesn’t mean I’m evading. We’re done talking about it, man. This isn’t going anywhere- your teammate was caught cheating. Sorry that we don’t show you the proof- you should understand that sharing it will only help a person who cheats not get caught in the future and we have to do the best for a lot of players. What? We don’t do bans that say that.. not sure what you’re referencing.
You’ve received your answer. Have a good day 
@spare widget can u apeal your ban if u get banned coz my friend got banned a while ago
I GOT CLEAR ANSWER THAT ADMIN IN THIS SERVER WILL BAN YOU FOR NO REASON
@near halo Yes, absolutely. Have your friend come here and we'll look into it for them
ok
@spice relic That couldn't be further from the truth 😦
@near halo that will depends on the admin's own opinion
they banned you friends for no reason
@spice relic I get that you're frustrated. Sorry about that and I really do hope you have a better day. Take responsibility though- you played with a cheater. I hope you didn't know that they were cheating but I'd highly recommend you don't play with them again.
I've tried to be as patient as possible with you- give you clear answers 😦 No one is picking on you
No the admin is abusing unless you tell me what the hacker did
Again, not true at all. I've gone through multiple times why we're not going to share the proof with you. Sorry you're not understanding that but I think it's time you took a break.
@near halo We'll just need your Steam ID please
the numbers?
@near halo You'll need to message @unreal silo about your ban. Feel free to send him a DM and he'll get back to you when he's available. Until then, hope you have a good one
hes isnt onlin eis there no one else?
It has to go through him honestly- we each handle our own and that's who you'll need to be directed to speak with
alright thanks
No problem
Hi there ZenZen, could i ask you some questions regarding my ban over dm? if thats okay?
Feel free to message me
Whats wrong @near halo ? ^^
it prevents players for falling down there and getting stuck
@raven mist dont ignore me
may i ask how long is the ban time if i got banned by "playing with hacker"
Question is teaming with other groups ok in US medium?
Yes, no limits there
Ok
Have fun 
i donated on this server for the 5x trio last wipe for god kit and others and now i dont have it
??
76561198072182340
@spare widget how many people can be bagged in on one base?
@wooden bone Message @balmy cypress about VIP/kit questions please. Feel free to send him a DM and he'll look into it as soon as possible for ya
Is it team limit 8 or also unlimited
@upper lark On US Medium, you can do whatever you want with teams
Only limited on the UI
Gotcha!
🙂
@frail umbra Looks like you're set to unban automatically when the server wipes next which would be Thursday at 3PM EST
thank you
hello
we just took heli on Long but the heli is down in the ground
we have no crates..
@spare widget ?
and u said "it didnt look like he was hacking"
hi, i cant wake up. what can i do?
<@&274971100184576010> ?
@spare widget
thats their teamtes thanks for banning him
they were steaming
streaming* thats how we got the team, he was openly talking about hacking in the call
@spare widget
and the streamer was saying openly that hes hacking and theyre getting carrried by the hacker....
@raven mist
@violet dagger
@frank spoke Looking into this right now
❤️
love yah
Idk what it was but it was funny af
It's a known scam
i just got aimbotted
but he doesnt have a name
hold on let me go on my other discord acc
ok
Just make a ticket mate, and the admins will look into it the best they can 🙂
What server was this @near halo ?
trio 5x us
their coords are v4
i had 400 scrap on me and a ton of other stuff
i got thompsoned out of a mini
Shouldn't be too hard to find the guy
What were they trying to do @real wolf
I don't know what they get from it honestly, it's just a really dumb scam
can you guys update me if he is banned or not please
You should make a ticket about it, it helps us a lot
Yeah I figured, you might want to ban that one dude from this discord.
in game?
@spare widget let me know how it goes
i made it
Yes, you use /ticket add
How do i Report?
@805147780175757374
will i be able to get my mini back lol
?report
Hey, @real wolf
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
how do i scroll up in chat
@craggy stirrup I don't believe the team will be banned at this point. The player you mentioned, as this is just public information, seems to have been temp banned by EAC, which can happen for different reasons. It doesn't mean they're cheating, it doesn't mean they're not cheating.
i got wrongfully banned from rustoria 3x. how can i contact an admin?
It's always good to send in a ticket obviously. I was looking into report history when it was stated they were "reported 20 times" etc, seems like vast majority were to EAC, which is not to our administration team. Always best to send in a ticket to us (/ticket add (your report with details)) and we'll try our best to get to the bottom of things. But we also have the burden of proof and don't just ban because someone thinks someone else is cheating.
@tepid silo Can you post your Steam ID please?
i dont have an id i have a custom link https://steamcommunity.com/id/bsarg/
https://rustoria.co/getmyid You can use that to get your ID but I can figure it out from that right now
76561198882940195
Yep, got it 🙂 Thank you. Can you join Waiting for Support?
hey zenzen can you check on my ticket in trio us 5x
/ticket list to see your tickets @fickle viper
Im just waiting for my ticket to be looked at
theres a 4 man on the solo duo trio rn
roaming near launch
also pretty sure they're cheating
ight i guess we dont do anything about it, good talk
/ticket
Hey, @languid frigate
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
There’s a hacker on the EU long server that has aimbot and he somehow knows where exactly our sleeping bags are. He’s killed me and my partner I’m DUO with
Sorry to hear that but the adminteam is working really hard to find and take action against all these cheaters...
/ticket
Hey, @lilac axle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
Yes I already made a ticket I was just hoping for a follow up. He’s based right near us so it’s really make it frustrating to play the game
I have a screenshot of his in game name also have video proof if needed
If you did submit an ticket, please wait until our Admin team takes a look at it, meanwhile you can check your tickets by typing in in-game chat /ticket list
Okay thanks!
can an admin join the support vc? ive been waiting ages
@lilac axle Also, is your video evidence uploaded at youtube or at streamable for any chance? if it's not, upload it to any uploading site and link that clip in the ticket too.
Okay
nice i pay on the server and support do nothing
Well, I can't join in voice channel as for now and I'm not an Administrator. Could you explain your issue to me?
i paid for a rank and its taken my money although i wasnt given any receipt and nothing in game
For that instance, please send a DM message to @balmy cypress with your steamid and explain to him your issue. I can promise you that he will help you out as soon as possible. Luke is lovely guy and he's the one who deals with VIP/kits issues.
im not teaming with the rest of versio can you unbanned
?steamid @near halo @dire shore @gleaming valley
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561199107913320
staff how long will luke take?...
76561198087475919
He's dealing with other issue right now, he will respond to you as soon as he can.
?vipissues
Hey, @fringe dawn
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then contact Lukė#5713 and provide him your SteamID64 and any other relevant information so you can get the issue solved faster.
any admins that can help me? please ping
wtf...this guy just called my mates the N word admins.....
very unacceptable
as i am of ethnic minority and thats offended me
i just got banned by "playing with hacker", could somebody help me find out who is the hacker in my team
here is my id: 76561198072182340
maybe its you
much appericiate
You will be unbanned next wipe.
i mean i have a team
@near halo ricky was racist tomy mate.....
screenshot above
well one of his mates
said the N word
to my mate
in private chat
What server?
Rustoria EU 10x
hoppin on rn
his name is Bektic...thanks
@near halo may i ask who actrully got banned in my team
I dont know who was banned
@near halo
ok thx
Whats up
i was banned for 10 minutes then an admin banned me for 90 days and didn’t say why, is there any way i could find out
i loaded on and it said ban evasion
there is your reason
You have a game ban
@torn sky
hello
You wanna ban someone for me? :)
That is ban evading.
if i’m sharing that account with my brother and he cheats, then i make one after for myself
it goes away after 90 days right?
instinct tells me it doesnt lol
dude that banned me said it did i j want to know if he’s right
you have a gamebanned account. All new accounts that you make will be banned for ban evasion until your ban expires
@raven mist @spare widget need a hand
Game bans dont expire, its when your 90 day ban expires
@raven mist @spare widget
How many days does your ban say on the account?
@steel wagon took care of it
make sure to avoid any interaction that could lead into something further
and ty for telling me
doesn’t say an amount of days just says ban evasion
any admins on
I deal with those ppl on daily basis don't worry :P
No, on your account, on steam, it says how many days ago it was.
Not right now, what do you need?
is the steam kit broken or wut
where on steam?
my team was unbanned and i am not it was glitched and it fixed for them but not me
@normal raft On the side of your steam, looks like here.
Could you send me your steamID.
76561199061236514
Ok, ill make sure an admin knows.
it doesn’t say that
i’m not game banned on that i’m only banned from rustoria severs
for ban evasion
the admin says it’s 90 days, i’m just trying to figure out when it began/when it will end
On your other account it will say. The one with your ban.
let me check rq
91 days since last ban
is what it says
does that mean i get unbanned
on the other acc
bruh it was a 24hr ban and now its lasted and extra 2days like please i just want to play
@willow tendon do you need a screenshot
Ok, so ive seen that you still 88 days on your ban left. Thats what Sicario told you a few days ago.
so it’s not 90 days after you’ve been gamebanned on another account
bc i swore the rules said otherwise
this server is shit man
best servers ever played on, staff go out their way to solve every issue, its midnight so just gotta wait till an admin can help you
I'd like someone to look into a player on EU Trio II if possible. Player name: Perales GameID: 76561198111238835 He seems to be using esp after some very suspicious movement a bit ago
@gusty carbon best way to report someone is by making a ticket in game
i think people just dont understand tickets
Oh sorry, how do i do that?
/ticket add
Hey, @normal raft
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
instead they just let the cheater know they suspect them and turn on there cheats
some people dont know how which is understandable
not what i wanted to do but yeah
off
ok thank you!
i got banned after running into a free base on solo duo trio 5x
anyone know what thats about
whats in kit loyal
prob cause too many people authed on tc
also my youtube/google wont link, but i am subscribed on youtube
probably but uh, i wasnt teamed wit em
admin ??
!youtube
!youtubelink
Hey, @strong meadow
Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.
can I get your steamid?
how do I find that
I don't need your steam id, I was just letting you know that the youtube link currently doesn't work. If you have everything else linked you'll be able to redeem kit loyal.
fizine can u help me
Try to do /auth in game and then try again
What's up?
Sweet glad to hear
ok i was banned and it glitched and now it dont let me in the server but all my mates got in the server
it was only a 24hr ban
!steamid
Hey, @hard burrow
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561199061236514
76561199064175953
@spare widget i cant connect to the server again
You should be good to connect to the server
no it dont work
Doesn't look like you've even tried to connect today, could you send me a screenshot of what it says when you join?
I mean I'm sure I got an idea but if you'd rather wait for zenzen then that's okay. 
Yep, taking a look
k thx
how do i select lr for my kit pvp+
@strong meadow its been like it for 2 days and zenzen and shenzzy have been trying to find out what is happening
we need zenzen
kit pvp+ pref isnt working
Sounds good, didn't know that was the whole situation. He'll be able to help when he's available!
do u have an idea of wht it might be
Wish I did. if they can't figure it out then I know I won't have any luck as they're expierenced.
ok do u know when zen will be on
Anytime, couldn't be sure.
ok thx
hey at outpost on us 3x o bps im floating on top of something
Won't let me claim booster kit, i already tried logging out and back in again
i think its a glitchh btw
bought vip 30 mins ago still nothing?
Message @balmy cypress with your steamid
I've done it but no response
can I get a refund I'm basically already in without VIP
bouight VIP to skip queue, not to wait queue
Yeah they are currently broken, will hopefully be fixed next restart @near halo
76561198267590695
Bizzare @fossil igloo i hope it does, I got 5 thoroughbreds
!verify
Hey, @stark bison
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Make sure you follow the steps and then try to do your kit again.
mute this kid?
rustoria US 10x
^
😉
it totally didnt happen
😉
fizine
speaking of kits
my /kit loyal hasnt been working
it was working the other day
then it stopped
even after i did /auth
@spare widget
he is still spamming
@fading pebble I'm on there and it doesn't seem like he's spamming
but i said something 2 times and got muted
