#support
1 messages · Page 1337 of 1
i guess you gotta get in contact with ryan/hoppel ^^
what is your steamid @hard burrow
it will get extended shortly @frozen forge
its 76561199061236514
you still getting a ban error? @hard burrow
yes
are you with hydro?
yes
when @misty scroll can answer me can someone say pls
what means dm
you can just message him on discord
i do it
direct message or rather private message
i clicked join steam group and it isn't letting me get the steam thing?
10x EU no bps, no one muting these kids
should be muted now, lemme know if they keep doing it after mutetime is expired
i clicked join steam group and it isn't letting me get the steam thing?
./auth in game i think
ye it finally updated
why cant I place a quarry
you need to place it on a place where a survey charge was placed
Sorry, you took 30-minutes to respond to my initial message for your steamid... so I have just created your ban appeal. An administrator will be with you soon.
ok thanks
i have some hacker proof for some admins
/ticket and link the proof in the ticket
Hey, @warped kraken
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
Hey, @vale pond
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
You already have an pending appeal. Please wait until an admin looks at it.
Well, as I can see your ban reason is ''chargebacks'' so it must be something to do with you trying get your money back.
When they get a chance, can we have an admin look into the US small map. We have 5 teams all accusing 1 of hacking and its really annoying the chat lmao. Can we have a mod shut them up
RUSTORIA IS DOG SHIT MY GUy
Feel free to put any feedback in #feedback-suggestions ^^
@raven mist It wont allow me to link my youtube as google recognises it as a harmful app. Any way to get past that?
?youtubelink
Hey, @warped kraken
Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.
Thats correct, linking to youtube is not working
^
but you can still claim all your kits
hmm it should, did you do /auth ingame?
do i need to nitro boost to get it?
no, nitro boosting is not required, same as youtube
Did u follow on Twitter?
Lol
hmm its a valid reason to get banned for chargebacks sir ^^ , anyway
wtf
yeah can take some sync time squidge
those are donator kits ^^
donated already
you bought the xmas kits?
na i donated
hey are there any rustoria us medium mods in here?
you have to buy the xmas kits as a kit
whats going on there
Is it possible for me to get unbanned from rustoria servre
?steamid
Hey, @quiet kraken
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
?steamid
Hey, @quiet kraken
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
So there is this guy who has like 9,786 hours and that wasnt really a red flag but he has 4 games and all are the same hours, he also is just lazering with the custom, his name is Yangzi, he could have just bought hours and be good but i thought i should mention it
76561198863432572
What's the reason behind your ban?
so basically i was joking around and i said that i would ddos the person
i think ive been ban for like a year or somethin
U can’t buy hours dude.
U can AFK them but that’s it
do /ticket and say what you said here and a admin will look into it
no you can buy accounts
Or that
accounts are pretty cheap tbh
ok thanks
I've made an appeal for you. An administrator will soon review it and once it's reviewed you will get an ping in this channel.
ok thank you
wait so ./ticket here?
In-game sir.
oh ok
sorry im kinda new to this but i did /ticket and typed my thing but did it work because i did ticket list and it said i had none, sorry again
did it give you an ID in the chat like ticket id 1234
In-game do "/ticket add (your report with details)" @somber sphinx
how do i get help from admins
i dont think so it just brought up a little hud with the commands
Most likely with the ingame command /ticket
^
Try the command I linked you in
k
Have you appealed your ban so far? @low thistle
ok it worked thanks
me and my team got banned and it said to be unbanned at 11 am
and we are still banned
I will need your steamID and the reason of your ban
what do u mean by steam id
!steamid
Hey, @low thistle
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

Good day admins, yestrday i did a ticket on a person played in rustoria eu main, that admin answered my ticket that he didnt see anything, the played keep playing, but today i got message that he got banned by eac
his nik name "GEAMHOME"
wtf is wrong with this
Research table is broken at outpost in US Long
Someone reported this morning and still broken
Fix pls 😦
@analog elbow Glad to hear the player got banned 🙂 Love when EAC hits
@cedar breach Looking into it now 
My king omg
zenzen
@cedar breach It's looking fine right now. Not sure if I'm missing something
Just tested
Let me check 1s
Checking it out @cedar breach thanks tho! ^^
<@&274971100184576010> can i have help getting unbanned
@ me when fixed if you can ❤️
Will do 🙂
@spare widget
me and my clan wwere supposed to unbanned at 11am this morning for wipe on the zues 5x and we are still banned can we get soem help please
are you with hydro tomo?
yes
we're looking into that issue @low thistle i'll keep you guys up to date
did you do /auth ingame? jack
what do you mean looking into it @raven mist
still not working 😦
try to relog sir
done too
and yes @low thistle ill keep you informed
@raven mist thank you do you know how long that will be we have been waiting 8 hours
shenzzy
asap ! ^^
bro it aint working £9.99 i paid for nothing
@cedar breach Should be good now
@raven mist just @ me when me and my group are unbanned
ok
should be booting up again
messaged him now
bet
i messaged him
alright @wild seal !
@raven mist how much longer ?
@raven mist
heelooooooo
my twitter follow isnt linking up
Like i said @low thistle Ill tag you when we got a solution ^^
@raven mist
@raven mist yes but it was supposed to be a 24 hour ban and we apealed at 11 this morning like ive said weve been waiting 8 hours
how long will it take for a admin to reply to my appeal
Please do not call out cheaters. report them using /ticket in-game!
HOW ODOI I HJLINK MY DISCORD
@raven mist are we goinna get unbanned or what bcs ur taking the piss now
@raven mist
did us 5x no bps just crash
hey i have proof someone is cheating and ticket does nothing
they are legit streaming it on twitch
LAGGY BROKEN SERVER
Scorphic can u dm me who ?
whats the twitch
@craggy stirrup
yes?
who cheater twitch scorphicv
rather not say unless to admin
dm me bb
dm me who you hink it is, I just also F7 someone who Im verry positive is cheating
are all servers down?
why server go bye bye
aight I get it
he is russian and ive translated in russina is 66666666 cheating and he goes yes
pdos
it rustoria long eu
ddos*
zenzen i love u
Мой ВК-https://vk.com/nikita_official_pro Никита 17 лет Город Нижний Новгород Группа в вк https://vk.com/pharaohstreamm
thats the cheaters teamate
If you think someone is cheating, always best to not accuse them in chat or over voice. Keep your cool and do "/ticket add (your report with details)" in-game and pair that with an F7.
66666666666 is the cheater
Spamming it in here or in-game is only going to help the person you're accusing and make it more difficult for an administrator to investigate your suspicions.
@spare widget can we get unbanned now ive been waiting almost 9 hours
how am i acussing if he admits it and yall do nothing'
Can you try to join in again @low thistle
Players often "admit" to cheating to troll other players. It's not evidence whatsoever.
@raven mist still wont let me in the server
Of course we want to follow up on every single ticket- you just make it more difficult by confronting them or calling them out.
he says he isnt but his teamate that he is arguing with is saying yes he is cheating
We have hundreds of players every day who go "oh yeah, let me turn my aimbot on" "yes, i'm hacking"...etc. They do it often to get a rise out of emotional players
ok u go to him 8v1 and your whole team gets aimbotted and esped let me know how that turns out for u
It doesn't matter what they say- send in the ticket, F7 and then please be patient while we try our best to look into it. We catch many, many cheaters. We want more than everyone for everyone to play fairly. But hopefully you can understand that freaking out about it and saying it to them is just going to help them.
I've played for a very long time. I've had my share of hackers and cheaters, man. I've caught many hundreds of them. I get that you're frustrated but I'm telling you the steps it takes to most effectively find a resolution you'd like
will do thansk
Thank you
And it's good to be specific. Don't just say "Clan in H14 is cheating! They're aimbotting"...send in a ticket identifying the player you most suspect, maybe a second as well, but that will absolutely suffice.
@raven mist can u join the support call plz
is 5x no bp getting dddosed
BRUH
@spare widget ye no problem but my patience is running out now
Tomo, I feel ya. Going to try everything I can for you right now
Please don't try to connect for at least 5 minutes
The current chatmod on the eu10x nobps mutes me for spam when i wrote 3 things in the span of 1 minute, same against my teammate when he wrote 1 thing in the last hour and i can see that hes muting like 20 people for absolutely no reason, tell this chatmod to chill out or remove his right to be a chatmod, we have spent like 240 pound together on this server in the last month, and probably will spend more on vip kits but this is making me wanna dip from this server fully if there are chatmods like this.
yeah i just saw him cheat on that stream lol
its gonna take
can you try to fix the 5x while you are at it
We'll see if this works- but please wait at least 5 minutes and let me know what happens when you try to connect
esp
5x no bps keeps going down
@grim hollow If it was just as simple as "Okay, I'll fix it now", you know it'd be done immediately
I do believe there are some pretty crazy network issues going on and everything possible is being done to address it
how do i make a ticket
it just anonoying
./ticket here or in game
It's not like a restart or hitting a button is going to change anything but I get how it can be frustrating, absolutely
@spare widget done sorry for being anoyying
You're all good @craggy stirrup
/ticket
It's an in-game command in chat. "/ticket add (your report with details)"
@spare widget we are banned form all rustoria servers not just the zues but we only want to play zues and we have been for ages now
@low thistle i know its taking a long time but this is not something that ussualy happends
why rust+ dont work rustoria.co eu long?
@raven mist so whats going on then are we banned or is it glictched or something
rust+ is bugged on toria servers
Harry make a /ticket in game
i cant turn auto door closing back on
hey
@low thistle Did you wait to try to log back in?
i was banned for a wipe for team limit cause my friend let some people in
@quiet mortar Did you do /ad 5-30? (time increments)
and its says i am unbanned today but its does not allwoed me to
@near halo Post your Steam ID please
ok
@spare widget yeah just tried and it says unban in: exceeding group limit
Hmmm
@low thistle Everything I'm seeing is that your account is not banned. I've never seen the system be weird about it for this long honestly. Going to try another thing
yo theres a fucking four man on 5x no bps
@grave shell If you think someone is breaking the rules, don't say anything in chat and do /ticket add (your report with details)
@spare widget okay im just tired of waiting no w
yea me too
@spare widget its no t just me either its my whole clan
yo
it with @near halo
we both have that
look
even though the ban is over
my steam id is 1106971625
@low thistle I feel ya- I want to figure it out as well we do. Not giving up on you and not sure why it happened to your clan in this instance. I've seen the system do this before after an unban but honestly it's normally resolved by now. Going to keep looking
is this allowed
@supple pond We'd want your Steam 64 so something like 7653789017107371
ok thanks
@spare widget just @ me when u want me to try reconnect
5x trio no bp @spare widget
same
@spare widget My steam id is 76561198385331181
steam 65
steam 64
steam 64 is 76561198385331181
@near halo Not seeing that you're banned either- it was lifted over an hour ago. Definitely something being weird if you're still having issues.
Worth a shot- doubt this will do anything but I've had someone have it work before. Probably was just luck: restart your game and then connect to the server by the IP through the console
You'd do in the console (hitting F1): "connect zeus.rustoria.uk:28015" and hit enter
US Trio 5x: [idm] clan is openly admitting in global chat that they are running with 6-9 people. That they are teaming with and that "it's not against the rules". Last time I checked it was, am I wrong?
@spare widget im going for a bit but if u @ @granite path he will speak with you
still says the same thing
yep
@digital wolf Best thing to do always is you're concerned someone is breaking the rules is to send in a ticket (/ticket add (your report with details)) in-game.
I did
Thank you- it's being handled right now 🙂
Just wanted to mention it here as well as they are currently flaunting it in chat.
Yeah, we can see it all. Don't worry.
zenzen where do i send the fee of chargebacks
I appreciate your hard work ZenZen don't let anyone tell you otherwise.
Also players can just troll- we have many players on the trio who say "Yeah, we're 6" and they're not, they're just trying to get a rise out of someone who takes the bait. But I promise we're looking
if i got banned for charge backs
Just recommend not calling it out in chat if you think something is wrong. Will only make it more difficult for us to look into it for you
@rugged carbon Message @balmy cypress please
i boosted 4 days ago and still dont have the booster kit
As an addition to the trolling possibility. I don't remember what the name was, but another clan said they were with them and they agreed.
@austere vine Wait a couple minutes and try to do /auth in-game
I just messed with something and hopefully it helps. Let me know
bro
@digital wolf Information like that helps in a ticket. Specific so we can look into it in the future
can somone answer me please how long does it take for a admin to appeal or go over my ban appeal
@austere vine Sounds good
Yeah slipped my mind at the moment. I was calling an airdrop. I will try to be more diligent in the future.
ok thank yuo
np
got it now thanks
Hell yeah. Glad to hear it
they are saying they cant get banned bc its jsut no KOS
just*
can you get banned for no KOS
@raven mist when do u think we gonna get unbaned
Can't give you an exact ETA unfortunatly.. seems like something is wrong
@quiet mortar They're trolling. But I think you saw me say that in-game
If they withhold shots from a group, favor them in a way in a combat situation, etc, it absolutely will be considered allying/teaming and all members involved will be considered towards the whole. So yeah
is Rust + still down for US main?
@near halo Post your Steam ID please
Unfortunately yes but once it's fixed, there will be an update on that in #announcements
Ryan said it was back up a couple of days ago so i’m guessing due to the attacks it was shut down again
It could be exactly that, I forgot about that announcement but surely he will post an update on that once everything cools down.
Hiya @lucid pendant this might help #announcements message
@near halo I believe you'll need to speak to @void condor about your ban. You'll hear back when he's available most likely in some manner
He just answered that
At least you got an answer- and yeah, it is 😦
Hope you have a good day though otherwise
My recommendation, not to give any false hope, is to give it some time. Quite a bit of time
Stuff like that can be extremely detrimental to a lot of players. But yeah, not going to go through it all right now and it's also not any of my business to speak to it. Just giving you that recommendation since that's what I'd do in the situation
My mans put a million hobo barrels
i dont want to rush u guys but we provided clips for cheaters and keep you up to date via the ticketsystem but there is no response. i dont know if this is normal or you guys are jsut busy af
the admins will get to your ticket as soon as possible
Hey, what server?
hey any staff here?
So is my ban appealed now or is something else going on
Hello! How can I help?
Hey, i need to invite my friend to clan and someone has the same name and it doesent let me
Hey, @terse shell
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
how can i bypas this
@warped kraken i have a question
hm
@strong meadow EU Medium
@fallow anchor whats up
@spare widget we are still banned its a joke at this point
hoppel appears to be online at the moment
yo i have a vip on the RTG and cant find the server at all
try to connect with the IP in #oldserverinfo
where do i put my steam id to appeal ban
says here but this is literally a generalchat isnt there a private chat ?
Whats up @fallow anchor
Are you that guy from fps clan?
ok can i talk to a mod or sum i have been waiting since yesterday
@fossil igloo can italk to yiou about my ban
I believe @spare widget was the one who banned you. @meager tangle
zen zen
Post your steamid here
can i msg it to you
woiiiiiiiiii i already got unmuted for it
no
Looks like all the tickets are answered for EU Medium. Are you doing F7? That goes straight to facepunch, /ticket reports to us.
@spare widget are you guys still working on it ?
Yes @low thistle
the msg i sent didnt go to actual chat, it was just on my side as i was banned
muted *
Youre not getting unbanned @fallow anchor
@raven mist whys it taking so long
if i do /ticket view <number> i just see my replies @strong meadow
got muted for a day already then fgot banned , false ban i already had the mute
yo snow that worked thanks
Threatening to swat someone isnt a false ban.
Are you replying to your own tickets? Could you please submit a new ticket without them being replied to by yourself, when doing this it can cause issues.
You were muted because that was the only thing the chat mod could do at that moment, he alerted an Admin and you were banned.
its literally rust and you taking threats serious , pretty sure i cant get his info anyways
@mellow tundra u tagged me and my freinds last night u want me to explain
Dont really see the "joke" in your message? https://hpl.gg/a565deb8f609431e82a5d3d4be3fa3f4.png
i did, yes. didnt want to make a new ticket to every information i provide. so should i make a new one with the clips we have?
well ur humour is just different
can i talk to aden
raid you with fbi lmaoo
Yes, please do this and it'll be looked into asap.
i need to head to class in a minute, if you're still banned please re-post your steam id and explain so someone can assist you
ok, thx. sorry for the mess.
ok
No worries, I'm gonna alert the devs as that's a weird issue we've seen. I apologize for the inconvenience.
@meager tangle Come back in a month please if you'd like and we can talk about it
how about we discuss it now thx
@meager tangle No, sorry. Until then, hope all is well. Nothing personal but hopefully you can understand the decision. Take some time to think about the humor.
Alright, noted. Have a good day
i need to create a ticket
@hidden heron Are you reporting a player? I
yes
Yeah, just do /ticket add (your report with details) in-game please
!tempmute 722446918013157427 1h Take a break
:ok_hand: temp-muted baddy2trappy#8670 for an hour (Take a break)
Feel free to come back in a month though. We'll talk
wait where do i create a ticketr
It's in-game, KOF. Just in chat
hey zenzen
im not really here for anything but my teammate is baddy2trappy and honesty i understand why you banned him but he has mental condisions irl but what ever hes to straight forward
@spare widget did u go over my ban
It's all good. I get that he thinks he's being funny- just isn't really helping his own situation
but yeah, he can come back in a month and we can talk about it. Hopefully at that point he chills out a little bit
@quiet kraken Yeah, we're going to talk about it when I can do voice if that's alright
we talked to him and he understands he was wrong now so we got somewhere
Glad to hear it
ik hes got severe adhd and just doesnt give 2 fucks about anything
alr
All good - life goes on. Just hope he realizes it's a stupid thing to say and then trying to be a jerk about it after isn't going to get him anywhere. Nothing to talk about it. He's the only one that has to handle it and nothing will happen for 30 days.
is scrpting allowed ?
zen zen
can u hop into a vc rq
so people can script still
bruh
Can't right now. And of course not- @round belfry #general if you want to troll
@hidden heron DM me please if you'd like to talk
ok
ok well i dont understand the report thing. where do i do /report
zenzen we need help join the call
zen i understand your reason for the ban so for now i think well have to play another server for now which is because of his insolence
Sounds good, thank you
cya soon
Sorry- hope you know it's obviously nothing personal. Later
meow
btw zenzen your a good person and a good mod i would of done the same if in your shoes
dmed u zen zen
@spare widget what is actually going on are u even doing anything about it
Yes, I am. And I've reached out to multiple people regarding it. Also tried a few things myself that have worked before but that doesn't seem to be working
@low thistle
<@&274971100184576010> I was banned for exceeding group limit awhile ago on rustoria us long can I get unban?
im banned on all the vanillas for exceeding group
gotchu
155270781
Hmm Steam 64 please, like 76539810983183011
@quiet kraken Can you join Waiting for Support please?
@low thistle You can try now please
Staff ?
@low thistle Actually wait a few minutes if possible. Much higher chance that it will work at that point
If not, it's going to be a server restart
@spare widget took a sec sorry 76561198115536509
what server?
rustoria eu long
sorry sorry 🙂
@clear quartz Not seeing that the account you sent is banned in any way on our end
@spare widget ok let me know when to log in
@spare widget Check it for me. I don't know why?76561198374111669
@nova marlin Wait 5 minutes and you should be fine
Well, thank you
@low thistle Try now please
If it doesn't work within the next 10 minutes. I believe it's going to end up being until a server restart 😦 But trying everything possible. Just the oddest situation I've seen in regard to that. We haven't given up on you
Are people playing Rustoria EU server only allowed to speak english <@&274971100184576010>
EU Long
Thein theirs a moderator being racist, muting all players speaking another language
EU, vanilla official server and you're only allowed to speak English -_-
Thank you for bringing it to my attention- I believe it's being addressed right now
Excellent, thank you very much! 
Feedback like that helps a lot so thank you, for real. 
Is there any way i can get my recoil accuracy reset on training grounds? It glitched so now i have 100% and cant see my real best score.
hiya how can i get someone to look at someone who has cheated please in our group? he then stream sniped and paid people to raid us lol
we obviously banned him as soon as we saw, whole thing is on stream
@celest berry Can you join Waiting for Support?
ye
staff?
What's up?
im banned ...
i see you already getting help! 👍
?steamID @vestal bloom
try #3
!steamid
Hey, @willow tendon
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
when we gonna get unbaned @raven mist
is the shop not working properly?
@raven mist only hydro has been unbanned
i got 2 guys banned last night in like 5 minutes and my friend was nearby and got banned too, he wasnt at all on there team and we made that clear to the admin but he still wouldnt unban my friend until wipe isnt there any we can do cause that just bullshit that hes banned for no reason
It should be, what is going on?
Can i get your friends steam64id?
oh thank you we were worried hed stay banned
lemme get it
i do appreciate the help with the active admins
i need unbanning for teaming
and me
when do the admins get on?
dizzle
how long for the unban we waiting for a admin
u still banned aswell
we all are
same here
yeah we all are. perm ban aswell for fuck all
but some of us just got unbanned
whats the command to know when cargo is ?
its not perm
they perm'd us
they didint
yeah i spoke with staff they said we will get unbanned just waiting for a admin
u are unbanned but basically ye its a glitch
thought it was a perm
paid £20 for a day on rust lmao
kek clan getting it this wipe haha
and they dont even know whats going on either
trust ne
but they allways build a fuck off base
unban me u dont want to see me angry
so how long till admin comes on? anyone know>
😆
nah no idea
they cant do anything tho
they said our best chancce is to wait
they dont know whats goin on either bcs to them it says we are unbanned
wait.. ive got kits to claim and noobs to raid -.- lmao
50 airdrops for compensation
boys im in
neither am i
@low thistle Like an admin told you if you are not unbanned by now then you will need to wait for a scheduled daily server restart.
whens scheduled sever restart?
bruh!
its a piss take ennit
@strong meadow sorry it took so long my friends steam id is 76561198445856268
trust me, wouldnt mind but ive paid money to be glitched 😩
trust
4 of my clan are unbanned
lmao
just not me and insycnn
YES
FINALLY
IM IN
It is still an racial slur I'm afraid.
Got banned bc some kid on my clan logged on when we thought he was off for the wipe on our team
😦
@grand geyser so can i appeal? or is it pointless
Did you were muted or autobanned?
auto banned
I believe it's an 1 hour correct?
6
How do i know how long i was banned
Please message @mellow tundra regarding your friends ban.
You can appeal if you want but I can tell you that your ban is justified as you typed a racial slur in the chat.
!steamid
Hey, @sly heath
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
bru
I'm not the one who gives that decision as I said you can appeal if you want to.
I looked at the cargo time and it said that it will spawn in 1 minute but its been 7 min I it has not spawned
alr ty
If you want to appeal in the end, please use the link above and provide us with your steamid.
wtf thats bullshit aden is the one who banned my friend and said he can be unbanned on thursday
when he wasnt with the fuckin cheater
he was on my team and in my call and i reported the cheater and my friend also got banned
and he acknowledge that and still kept him banned till this upcoming wipe
what logic is that
and he has vip
i think lol
@forest urchin Please do as Fizine said and have your friend contact aden regarding his ban. Aden is amazing and will answer to your friend whenever he can.
my friend did contact him
aden said he is banned till wipe for no reason
and when i message aden he doesnt respond
I can tell you that aden is the only one who can handle your friends ban and nothing more to it.
like i said he wont respond
Give him some time, everyone has their lives, he will respond whenever he's available.
!appeal
Hey, @magic wharf
To appeal your ban the admins will need your SteamID64.
Once you have your SteamID64 ready please post that in #support along with the ban reason.
Get your SteamID64 here:
https://rustoria.co/getmyid
@magic wharf You'd have to wait out your mute honestly. Good to consider that players will try to bait you into getting muted. The person who baited you though has been muted
Careful in the future though and you'll be good
thank you
No problem. Have a great day
you too
Are the servers ever going to work
Hasnt been a single day all wipe the servers have anywhere near worked
Why the heck does us medium have no bandit camp
outpost and bandit are combined
im still banned. my teammates are all in but im still banned
Bruh
When did sever wipe
Why tho
WHY THE FUCK AM I BANNED AGAIN
US medium crashed
least you got unbanned.. im still waiting 
Thanks
What is your steamid and the reason for your ban?
@near halo We're aware of this situation
I don't know about the most recent kick though
im so confused
us medium down
i just lost our bas ebcs of that
can someone just unban me ? my other team mates are unbanned but im not...
@spare widget what the hell is up with the servers
Every other server I have 60 ping and it says I have 60 before I join here, I load in and its 250
Combine with the hits every single day just makes the server unplayable
its not to bad for me but ya it is playing like a rustafied
@somber mantle Known issues if you check out #announcements it's been addressed consistently. I do know 100% that it's constantly being worked on. Unfortunately it's not something that can just be as simple as "restart" or hit a certain button.
lol
@spare widget when can i get unbanned, ive been waiting now and my 2 other teamates are unbanned but im still waiting...? whats going on line
@spare widget i get unbanned get kicked again and now i csnt get back in the server
and smae with my team
i cant be arsed
i was defeding a onlin raid XD
and we just lost our base bcs of it
sry for your loss
try #4
u wernt gonna win u noob
@low thistle I'm sorry that happened- I'm not seeing any reason on our end why that would happen at all. Looks like a normal disconnect. Has it reverted back to you being banned when you try to come in?
zenzen do u know when wipe is?
thanks
np
AM I TALKING TO MYSELF. @spare widget you're answering everyone except me? whats the crack with that. im asking a simple question yet you dont even acknowledge my question..
theres a cheater/ scripter on your Rustoria US Long server, he joined my group i asked him to share his screen and show me his recoil ak spray and his ak didnt move at all i got video proof of him admitting he scripts and he joined another group we reported him but nothing has been done
in game name NavysNavy
hes playing with the Navy clan thats like 12 deep now
hes offering them money to play with them
@spare widget pm me i cbf scrolling everytime
@west inlet Please speak to @violet dagger regarding your ban.
@cobalt valley u have no idea what he is on ab
how do i report cheaters on this server ?????????????????????????? like theres legit a cheater running around and i cant find a fucking report button
/ticket in game
Hey, @sweet matrix
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
SO HARD TO SUPPORT A SERVER THAT KEEPS CRASHING
serious lag on the 5x it kicked me again becuz of it
same my friend got fucking banned for no reason when i was the fucking person who reportedf both cheaters and my friend got banned for association
@civic pasture 76561198445856268
Being looked into.
Discuss that with Aden
@balmy cypress how many times are yall gonna being looked into
fucking ridiculous even if my friend messages aden about it hes still gonna be banned until wipe
makes no sense weve both made it clear he wasnt apart of them
and still wants to be a stubborn
Every time there is an issue it will be looked into, not much I can do so you will have to wait for it to be looked into.
@balmy cypress i pay for greatness
There is no need to continue this as Aden has already told you.
lmao such a shitty server
cant even have a good staff team that are 16 year old nerds that are most likely fatasses and dont get paid
definetely not gonna be buying vip next wipe or playing on the server
what do the doanter kits give u
You can select the server and read the package description here: https://donate.rustoria.co/index.php
this is actually the most annoying server
ive never seen a server crash so often
so stupid
@coarse saddle Tried one more time to break the link between the pair of you, if that doesn't work then I'm afraid there's not much I can do for you
im in waiting for suport for a ban appeal and im with zach.559 he talked to luke and we would like to disscuss this with aden to clarify anything thats mixed up
Not crashing.
yep lol
just lagged again
Yeah... if our website was being ddos'ed 😐
any particular reason these servers suck absolute fucking ass
well wtf do you use
pornhub has better protection then this peice o shit
^
No idea what you are on about?
We don't even use cloudflare.
YOUR SERVER IS ASS
i pay for quality
LMAO
yes
"working hard" thats the funniest shit ive almost seen im my fucking life time
all day the server crashed and lagged
You've not seen much in your lifetime then heh
ive seen enough to know thats a full fucking cap
Not my fault, it's being targeted by some sweaty nerd
these servers are shit
@kindred rivet you know how many requests pornhub has to handle every minute and how much they pay for there hosting every single month lol
imagine running a rust program like you do and losing to a fat sweaty nerd
fucking sad m8
there has to be a solution to it
id givem a call rolledaks
Do some research for me mate @kindred rivet
Look around to see what the best ddos protection is available for Rust servers.
like have a filtration system that filters the attacks out
or something
We use OVH, NFO & GMC.
Not that easy at all unfortunately :\
ik
cuz the home boy in pakistan running these servers are cooking curry and farming runescape gold while your servers get shit on
@strong meadow i'm pretty sure nfo has a built in firewall
Every network provider, with enterprise grade ddos protection is failing to prevent these attacks.
but i would expect being one of the biggest if not the biggest rust servers would be able to find someone that has knowledge on that topic tho
@austere chasm ur defo gonna get declined
We are spending thousands on these services, thousands. We are purchasing the most expensive packages available from the right people.
cmon
Hey Ryan why don't you buy your own server rack?
And host the servers yourself
Yes, I'd consider myself quite knowledgeable on who the best network providers are. That's why I spread my servers across the top 3: OVH, NFO & GMC. All of which are victim to attacks this week.
Because usually there being an issue affecting all 3 is very rare, yet here we are.
make since
they outta be getting ahold of the fat sweaty fucking in his moms basement to take care of this shit for ya
The common solution would be switching to another host, but what result would that get? No improvement.
true
if he can ddos it he must be able to fix it
i just dont understand why your ovh isnt able to stop these shitty attacks tho
you ever heard of a bypass?
Be assured I'm in constant communication with network providers to work on improved filters, getting them the necessary information and such
I'm in a close loop with all 3.
ight
All filters can be bypassed, its literally a constant cat and mouse game. Just like cheating, EAC/Rust fixes one thing, Cheat providers are already working on the next one.
duhh
Your stupid chaos
You don't know what you're on about then.
ik it was joke ;(
no it wasnt
ah, sorry lol
Ye Ryan, it was a joke duhh
@austere chasm You can make a vpn out of literally anything nfo ovh etc it won't change the protection lol
u defo know he was being srs ryan
iptables and firewalls change the protection
Using a VPN for a home connection would sure, help your situation if you're getting ddos'd (or prevent it from happening since your IP is not disclosed)
nord vpn or tunnel bear
Not that easy at all :\
@austere chasm probably watched a nord vpn ad
I did
so wait
@strong meadow it kind of is though lol
LMAO
ryan
NFO has a built in firewall for #1
whos the fat fuckin neck beard you pissed off to ddos your servers?
You can literally change the firewall as you wish
UN HTIABLE
cuz mochi aint that smart
LMAO
However, with Rust servers or game servers in particular, you have what's called "application specific" attacks. That is when it's targeting attacks that replicate real traffic the game servers process. i.e this could be something such as you moving an item in your inventory. But what the issue is, is that hosts protect against these types of attacks. Using any exterior service with no "application specific" protection, for Rust, would result in those "simple" attacks becoming the norm.
It isn't. No duh protection has firewall and no duh we are using firewalls, they can be bypassed easy especially by someone that has the knowledge. New ways can be found every day, it's way more complicated then tossing some firewalls and iptables lol.
There will never be a "Unhittable" server. There will always be bypasses and methods.
@strong meadow Well its funny because my nfo server filters out every single attack i've sent on your servers by just using the firewall provided by nfo and adding custom rules just have to know what your doing with it
so how hasnt the rust developers found a solution to such things? are they not programmers?
can it not be done on OG vanilla servers?
I WOULD PUT 10 MILLION FIREWALLS UP AND BOOM UNHITABLE SERVER AND I AM PROTECTED FOR LIFE
/ticket
Hey, @vast tendon
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
This isn't a simple firewall rule, if it was, it'd be done by now believe me. But this is a whole different ball game. You have what's called network capacity in terms of data transit and also packets per second. If any of these are exceeded, shit happens. You also have to account the exploitation of legitimate traffic, which is what most of these attacks originate from
There are 86 thousand people in this discord, some are inactive and some don’t care,you expect to be able to find the one guy doing it all here
oh
@echo venture Its multiple my friend
Fun fact 911 can't even track all calls 😛
NFO doesn't even provide a custom firewall, FYI. However we are in close contact with the CEO and he's personally working on some filter changes for our use cases.
need an alpha chad firewall
@echo venture
This is for VPS's only as far as I am aware.
We're of course, using dedicated.
They are for only VPS's your right was not aware you were using dedicated servers
CHAOS STFU
Always, as I said we're paying for the best possible packages and the best possible hardware from every provider we use. We don't cheap out.
!vote to remove chaos 1/5
!vote to remove chaos 2/2
how to solve every problem
hes gone
Nope, this is mistakenly believed by a lot of people actually. The police actually don't track it, it's the provider of the phone. Depends mostly on situation and if the police choose to message the provider. Some providers make this hard and it can be a complicated process. Anyways I recommend reading into it as this isn't the place to discuss this lol.
!vote to remove chaos 3/5
i just want to be a chat mod
i want to watch the world burn
go take a shower Soiled
i want the servers to do something
This support channel has turned into a general chat
I STARTYED FARMING BALD
bald whats up
YES!!!!!!!!!
Hey, I was just banned in trio 5x america for "exceeding group limit of 3" but we had 3 people and no extras
Tuff
Get banned nered
LMAO
#COOCKIEFORCEOOFRUSTORIA
wat
@spare widget i dont even know whats happening anymore
/ticket
Hey, @neat lantern
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
my neighbor is hard cheating its so annoying
it's entirely for self pleasure
like hes esp and aim-bot so blatantly he doesn't care he even told us he was cheating
lmao
thats not a joke
admin plz join call so i can show you the clips
like its every server
they wont do anything
these guys blow away in a strong breeze
their rules are more flexable
than something witty
I was just banned in trio 5x america for "exceeding group limit of 3" but we had 3 people and no extras
dude youre trolling in a discord support
LMAOO
^
im looking too
@wide sorrel
chill buddy
what did I do
You know what you did lol
🍴
