#support

1 messages · Page 1336 of 1

spare widget
#

We do care. And there's no way you haven't received a response in that time. Did you use /ticket add (your report?)

silent crypt
#

we did dude

#

thousand times

spare widget
#

DM me

#

please

silent crypt
#

like please man

torn sky
#

You always receive a response on any of your tickets. View that by /ticket list

#

Nvm ^^

woeful sinew
#

mods fast

#

obvious cheater on eu main

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Shenfa

#

aimbot over many meters and stole friends ak

sand wharf
#

they're just gonna tell you to sumbit a ticket

woeful sinew
#

already did

sand wharf
#

they're just gonna tell you to wait for a response

vague vortex
#

3x no bp very laggy

sand wharf
#

servers gettin ddosed

mellow tundra
#

@vocal pewter -
@sand wharf
@near halo
relog in 5mins

sand wharf
#

POG

mellow tundra
#

pick up your codelocks

sand wharf
#

really

#

ok

vocal pewter
#

ok

sand wharf
#

thank you so much

#

lost join vc

mellow tundra
#

@sturdy dagger what happened leading up to your ban

raw imp
#

@mellow tundra ticket 56 please look at it. this racist shit is getting old with this dude takeshi

spare widget
#

@raw imp Looking

#

Seems like it was handled

upbeat magnet
#

Can I get I muted

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Un-muted

raw imp
#

He should be banned, man. Not muted. But thanks @spare widget

upbeat magnet
#

Or I will charge back everything and get a new account

#

Facts

#

Will call my bank now

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Facts

raw imp
#

@spare widget Applejacks is takeshi btw

upbeat magnet
#

Yes

#

So I can easily do it

raw imp
#

Do it then @upbeat magnet

upbeat magnet
#

I said nothing wrong or spammed

#

I will now

#

Don’t worry

#

Ty for all those pounds back for

raw imp
#

You're literally being a racist fuck in chat picking fights with everyone. You deserve more than a mute @upbeat magnet

upbeat magnet
#

Nope. Not racist

thick moth
#

i have proof

upbeat magnet
#

Rubén, stfu

raw imp
#

Stay mad.

thick moth
upbeat magnet
#

Nope

gentle moth
#

bahahah ayo takeshi kovacs you still too important for that mute?

upbeat magnet
#

They never said it was the same as saying the B word

gentle moth
#

sorry bout it bud just dont be toxic

upbeat magnet
#

Stfu queer

gentle moth
#

homophobia 🙂

upbeat magnet
#

Go be poor and get a stimi check

gentle moth
#

100k a year

#

im cool

upbeat magnet
#

I cannot get one

raw imp
#

awww someone is mad

upbeat magnet
#

Lied

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Lies

gentle moth
#

god i love the rustoria staff

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have fun in timeout kovac

upbeat magnet
#

Well, off to get something new

raw imp
#

crazy asf how he isnt banned

torn sky
#

Whats going on here?

upbeat magnet
#

I got banned for no reason

torn sky
gentle moth
#

applejacks was bein racist in chat and starting fights left and right, i /ticket him, he gets muted for racism

torn sky
gentle moth
#

ss is above

raw imp
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Don't understand how it isn't a ban

thick moth
#

i have photo proof

upbeat magnet
#

The said racism

torn sky
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Wait wait wait

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You said you’re banned?

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Or are you muted?

upbeat magnet
#

Muted in chat

thick moth
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hes muted for being racist

upbeat magnet
#

Idiot child

gentle moth
#

b slur

upbeat magnet
#

Remove his shot

gentle moth
#

racism

raw imp
#

Waaa waaa waaaa

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Stay mad shitter

gentle moth
#

🙂

upbeat magnet
#

Is it?

gentle moth
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yep

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by definition

torn sky
raw imp
#

Got Some deaththreats from applejacks in my discord dms too

upbeat magnet
#

I won’t

torn sky
#

Let’s keep this channel’s topic

upbeat magnet
#

Just get all my $ back and get new accounts

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Easy

torn sky
upbeat magnet
#

I never did do that

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He lies

torn sky
upbeat magnet
#

I will just get money back

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All good

torn sky
#

Yeah do that but this channel is for support related stuff. And there is nothing else to say rn

thick moth
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@near halo how do you guys even let this happen that should be an instant ban

torn sky
#

That’s the wrong zune you tagged

upbeat magnet
#

Yeah, that is not a bad word at all

torn sky
thick moth
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admins backing this racist ass kid lmao

upbeat magnet
#

Unmute me

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That’s all I need

torn sky
#

@thick moth our policy for that is a mute. If you want to suggest something do it in #feedback-suggestions

thick moth
#

he donates thats why he pays to play all good though

torn sky
#

Your mute will stay @upbeat magnet

thick moth
#

gg

upbeat magnet
#

Why?

gentle moth
#

^

upbeat magnet
#

I mean to type Beamer

#

Jesús

thick moth
#

applejacks said that shit got proof

spare widget
#

@upbeat magnet Your mute was absolutely warranted. We've talked about this. You should 100% know better.

upbeat magnet
#

Mistake

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I meant Beamer

raw imp
#

LMFAOOOOO

thick moth
#

LIESSSSSSSSS

proper hollow
#

Hey I dont mean to interrupt I have a gun clipping through the floor in my base and was wondering if an admin could grab it

torn sky
#

@thick moth all good. Pls leave that chat here from now. You both got your answers. No need to heat up this conversation. Have an awesome day

raw imp
#

He has every right to argue in this channel lol

#

Because its about a problem that happens constantly

torn sky
proper hollow
#

:0

raw imp
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and action was barely taken

proper hollow
#

it says I can grab it but i cant

#

understandable

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happens

raw imp
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"minimal action"

gentle moth
#

nate, is it possible to /remove the foundy?

proper hollow
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nah

torn sky
#

Might wanna pickaxe it @proper hollow

gentle moth
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ah well tough luck

proper hollow
#

it aint worth it

#

ill just make a new one

keen shadow
#

just sad^

torn sky
#

Aight. Have an awesome day aswell

proper hollow
#

thanks for responding quickly tho!

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you as well

queen ruin
#

Vpn ban plz

#

76561198264113532

spare widget
#

@queen ruin You're good in 5 minutes

near halo
#

server is back up for me good job whoever fixed it

queen ruin
#

Thank you

woeful sinew
#

SUPPORT

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PLS

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he keeps aimbotting

spare widget
#

@woeful sinew Best thing to do is in-game "/ticket add (your report with details))" and pair that with an F7

woeful sinew
#

Already did that

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he legit aimbotting through walls

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and stealing weapons across the map

spare widget
#

DM me please

woeful sinew
#

?steamid

marble mantleBOT
near halo
#

do mods investigate if someone reports someone for cheating

mellow tundra
#

admins do

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/ticket

marble mantleBOT
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Hey, @mellow tundra

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

silk widget
#

bruh I got banned from the 10x for an hour for saying shnibba even though I was trying to say shiva in hindian

near halo
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almost immediately?

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i had a few people report me but don’t want to get banned because of low hours

mellow tundra
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We don't ban players because they get reported.

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We actually look into them

silk widget
#

aden

near halo
#

like there accounts and stuff?

silk widget
#

look at what I said

hexed harness
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@mellow tundra why did i just got killed twice by the same cheater then, through walls

silk widget
#

@mellow tundra I got banned from the 10x for an hour for saying shnibba even though I was trying to say shiva in hindian

mellow tundra
#

You will have to make a ticket in game

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@hexed harness ^

mellow tundra
silk widget
#

bruh

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this is racist

analog oriole
#

am i allowed to post streamable links in game chat?

hexed harness
#

@mellow tundra i did

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@mellow tundra can i send you the clip ?

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still fcked up that you cant even get a refund for such dump things. Lost 2 ak´s and some other bunch of stuff.

marble mantleBOT
#

Hey, @hexed harness

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

hexed harness
#

then check it ingame pls

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got killed 3 times already

white zealot
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i need support

ornate moon
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i boosted the server but i cant claim the kit

hearty marten
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/auth

marble mantleBOT
#

Hey, @hearty marten

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

white zealot
#

/auth

marble mantleBOT
#

Hey, @white zealot

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

hearty marten
#

@mellow tundra yo we need support

ornate moon
#

i did auth

hearty marten
#

and

ornate moon
#

i still havent goten anything

hearty marten
#

give it a bit

#

you might need to relog

ornate moon
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no like i did /auth like 3 hours ago and relogged

verbal jackal
#

?steamid @white zealot

marble mantleBOT
white zealot
#

76561199105939406

hearty marten
#

76561198889493645

glad coral
#

76561199087653988

hexed harness
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@spare widget you got them both ?

peak musk
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Hey can you get banned for disbanding your clan and starting a new one on the trio 5x server?

near halo
#

Make sure to wipe codelocks & tc.

peak musk
#

where can i see the exact rules at?

livid olive
#

hey i need support

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I got banned because i exceeded the group limit after i guessed someones base codes

hexed harness
#

is it normal, that a flame turret gets activated in my base without other people in it?

peak musk
#

I have been looking for the rules to double check and i cant find them @near halo

near halo
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Hey admin i need support, I placed a wall in my base before i got off, and now i am unable to remove it. It is not covering any boxes, but i still cant remove it

tidal dew
#

hey i need support. I think ive run into a cheater, is there any way you guys can look into this?

white zealot
#

so when is a admin gonna look at out thing and unban us?

near halo
near halo
tidal dew
#

ok, thank you!

white zealot
#

ok

near halo
#

mystic is there a way to remove my wall for me since i cant?

near halo
#

ok, thank you

near halo
upbeat magnet
#

When chargebacks hit

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Can got just make a new account

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Yes right? Easy. Make it out or Canada?

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If some1 did that

livid olive
#

76561198211540120

near halo
#

i tried removing all boxes near, but it still hasnt worked

late nimbus
#

Are you on a modded? @near halo

near halo
#

Yes, i am on the US 3x with no bps

ruby panther
#

if i could talk to an admin that would be greatteeee

spare widget
#

@ruby panther Hey!

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What's up?

near halo
#

if any admin on the US 3x no bps could help me out that would be great

torn sky
#

Have you removed any loot closely to the wall you want to remove? Also what error message do you receive when trying to remove the wall?

livid olive
#

@near halo 76561198211540120

near halo
#

Will make an appeal for you right now.

white zealot
#

mystic its been like an hour

near halo
#

i removed all look within one tile of the wall. Still doesnt work. It says "Youre unable to remove this entity due to it being near boxes"

torn sky
#

Is there boxes above the floor or in the floor next to it by any chance?

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A campfire etc

mellow tundra
#

@soft osprey -
@white zealot -
@glad coral
@hearty marten -
What happened in the moments leading up to your ban?

near halo
#

i removed ass boxes, furnaces, campires near it. The only thing left is my tc...

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all

mellow tundra
#

@livid oliveWhat happened in the moments leading up to your ban?

near halo
#

@torn sky is it possible to get and admin on the server to remove it for me?

torn sky
near halo
#

😦

torn sky
#

If we do it for one than we will have to do it for everyone and that is not what we want to end up with

fallen pollen
#

any admins ??

torn sky
#

Sup

fallen pollen
#

when is the next server restart

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for the 5x us no nps

vital jackal
#

Us Main is lagging bad as fuck

hearty marten
fallen pollen
#

the 5x no bps is lagging too and i was wondering if you can restart the server because i am unable to play

torn sky
fallen pollen
#

anyway to do it soon

torn sky
short ridge
#

long is lagging really bad for everyone rn

steel marten
#

medium us lagging too

fallen pollen
#

last time the server restart it helped my constant frame drops

magic moth
#

the restart helped earlier

woven adder
#

US players in EU Main are laggint to.

torn sky
frank ether
#

what is our donation money going 2

pliant finch
#

na US Long lagging hard rn

fast juniper
#

PLEASE RESET US MED

fallen pollen
#

i have a 3070 and a i9

pliant finch
#

ddos?

tepid robin
#

us servers shittin rn

analog oriole
#

us long 10k ping lol

torn sky
#

We’re aware of all the connection issues Bois. Have a quick look into #announcements

fallen pollen
#

and the server resart helped

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just saying lol

short ridge
#

cant even move on long

torn sky
#

Working on it

woven adder
#

Just lost shit to this lag.

torn sky
#

That’s sad to hear

normal otter
#

@woven adder same!

fallen pollen
#

try to restart server

upbeat magnet
#

Can we get a fucking admin on for cheaters

normal otter
#

im rubber banding like crazy and some group witha guy named glock in it kills me

upbeat magnet
#

Since they never get on

normal otter
#

we getting ddos'd?

torn sky
glacial brook
#

i got banned when i was in a group of 3 for being in a group of more than 3? like hello?

upbeat magnet
#

I doubt that

glacial brook
#

how does that even make sense

candid scaffold
#

why is this lag such a constan issue on this 3x server

quartz juniper
#

the indians took my wifi all the sudden

upbeat magnet
#

I went to Harvard

normal otter
#

anyone else on long? lagging like a mofo

upbeat magnet
#

Most guys are spaghetti coders in Rust

glacial brook
#

can i got back to my server plz

mellow tundra
#

Looking into the network issues.

glacial brook
#

this is so wack

abstract scroll
#

why did i get muted for 6 hours?

#

i aint say nun wrong

mellow tundra
#

@hearty marten you + friends unbanned, relog in 5mins

torn sky
mellow tundra
#

pick up your codelocks

abstract scroll
#

nothing bad

mellow tundra
#

was this on trio?

abstract scroll
#

yh

solid kayak
#

you get thousands a month from people fucking fix the server

open idol
#

^

upbeat magnet
#

So are you guys going to help against eso or no?

mellow tundra
#

unmuted ace

upbeat magnet
#

Asked like 10 times

#

GNR

mellow tundra
abstract scroll
#

thankyou

upbeat magnet
#

Cambio

#

If not let me know

#

Tired of waiting to lose my shit

mellow tundra
#

im not sure what it is you're referencing

upbeat magnet
#

Refund all my kits I lose to cheaters

glacial brook
#

@mellow tundra why am i banned!!!!!

upbeat magnet
#

On 5x 8 man

#

Simple enough?

upper lark
#

@mellow tundra status on ddos fix for us med

glacial brook
#

i was in a group of 3 and it banned me

frigid heart
#

holy f fix Rustoria MEdium

near halo
#

is this a d dos?

short ridge
#

long is lagging so bad

near halo
#

rustoria us main is unplayable

#

yo zeus is dead the server is being dossed

short ridge
#

just lost an m2

torn sky
#

Would you provide us your steamID @glacial brook pls
Also what happened shortly before your ban?

near halo
#

<@&274971100184576010>

#

zeus is dossed

upbeat magnet
#

Keep losing shit to hackers

torn sky
frigid heart
#

Fix this SHIT

analog oriole
#

they know @near halo

mellow tundra
#

We're looking into it

near halo
#

who?

analog oriole
#

almost every server is getting hit

frank ether
#

so wheres the donation money going to. did the owner get a new lambo

#

what color

torn sky
frigid heart
#

fr FR^^^^^^^^^

silk nebula
#

is there admin online?

silk nebula
#

why the US Long lagggggggg

glacial brook
#

@torn sky JakeReflex and i joined a team with 2 other people and then it banned me for being in a group more than 3

torn sky
#

@silk nebula read a few messages above my guy

analog oriole
#

@frank ether they had a q&a they orrdered equipment they said it should be here early in the week

upbeat magnet
#

So refund my kits please

silk nebula
#

@torn sky which one?

near halo
#

We understand the lag issues. Admins have been notified and they are working on fixing it as we speak!

upbeat magnet
#

Since you on guys do jack shit

silk nebula
#

i cant see it

torn sky
near halo
upbeat magnet
#

Refund the ones I lose to cheaters

#

Been telling you guys

torn sky
#

What?

upbeat magnet
#

Why you have admins if they won’t get the fuck on?

#

EsP easy to see see

torn sky
#

That makes no sense.

short ridge
#

long is lagging so bad

upbeat magnet
#

Oh, and my 2 m2s

glacial brook
#

@torn sky joined as in i accepted the inv to clan lol

short ridge
#

why do i pay for vip if i cant even move on a server

silk nebula
#

i cant even move

thick moth
#

how the fuck does he just get away with that? lmao pay to play

upbeat magnet
#

Been asking for support to help watch esp on GNR

glacial brook
#

@torn sky can you hop in a chat with me plz

upper lark
#

Rip rip 3 kits down the drain to someone magically not lagging on us main

torn sky
glacial brook
#

JakeReflex

upbeat magnet
#

Yet, Zune responds to these dumb ass questions first

torn sky
upbeat magnet
#

Instead of watching ESP on GNT

glacial brook
#

@torn sky JakeReflex

upbeat magnet
#

GNR

#

Takes too long

#

Refund my shit I lose to cheaters and I am good

frigid heart
#

@torn sky Ticket in game does nothing. Yall dont check shit

torn sky
#

What you mean watching? I’m a mod my guy. Ain’t watching or banning anyone

glacial brook
#

@torn sky come to me

upbeat magnet
#

I will give you 5 minutes to respond to my ticket

#

Submitting now

raw imp
#

lmfao

torn sky
upbeat magnet
#

Done

#

Ticket 66

torn sky
cyan hearth
#

I couldn't eat my dead body because of a bad server condition. Why do I get VIPs if I manage the server like this? Roll back the server

thick moth
#

you may check every ticket but never do shit about it

raw imp
#

thats facts

torn sky
gusty shore
#

me being the sad teddy bear

torn sky
#

Ok for anyone who does not need support or who already got an answer pls feel free to chat in #general

glacial brook
#

stop messing with zune he is doing his best you all are just sweaty gamers pepelol

gusty shore
#

Naw, Zune is great.

upbeat magnet
#

Not very bright though

torn sky
#

!steamid @glacial brook

marble mantleBOT
upbeat magnet
#

I will compare college degrees

#

I have 3 only so far

near halo
#

lmao im on ukn and im trying to join recoil training buy everytime i do it just sends me to the lobby when you first join

glacial brook
#

@torn sky 76561198170077233

near halo
torn sky
near halo
#

yes

#

thats what i meant

#

sorry

torn sky
#

So what is the issue rn @near halo

glacial brook
#

@torn sky thank you zune i love you

near halo
torn sky
#

Is it full?

near halo
#

i've gone into another portal and that portal works, but recoil training doesn't work, and i've tried restarting as well

torn sky
#

Also na or Eu?

near halo
#

13/30

#

na

torn sky
#

Aight I will let devs know. Thank you for letting me/us know

near halo
#

and the server just kicked out my friend and i

torn sky
#

Are you able to reconnect?

autumn warren
#

i had the same issue its back up

#

i had to f1 connect though

sharp folio
#

i need help

spare widget
#

@sharp folio What's up?

sharp folio
#

i want report 76561199138777699

#

76561199138786780

#

hack

spare widget
#

Best way to do it is in-game "/ticket add (your report with details)". Also use F7

elfin girder
#

I was banne don Rustoria 5x no BP trio for apparently exceeding the group limit?

#

can I get help please

near halo
#

how many ppl in ur group

elfin girder
#

3

#

Legit 3 we just logged off came back and just banned

near halo
#

was there more than three in ur base

elfin girder
#

Uh no. We did take over a base once but we didnt clear TC

#

we kept it as a tp base

near halo
#

thats prob y they might check how many ppl r on a tc

elfin girder
#

Okay, so I just got to wait for someone to help us out

torn sky
torn sky
#

Would you provide me your steamID pls

#

Are your teammates around currently?

elfin girder
#

yes

gusty shore
#

@spare widget

torn sky
# elfin girder yes

I will need your teammates to message me their steamID aswell. They/you can dm me or post it in here mentioning they are your teammates

raw storm
#

@elfin girder is my buddy ill send my steam id

torn sky
livid olive
#

@spare widget

raven mist
#

@kindred ravine contact @mellow tundra regarding your ban

kindred ravine
#

He's not online

steel marten
#

can you reboot medium us its stuck on rain AGAIN

#

been raining for like 8 hours

livid olive
#

i guessed someones base codes... 5555

#

@mellow tundra i got stuck in someones base and i guessed their base codes. they were 5555

smoky hedge
#

76561199079511362
vpn ban pls help

spare widget
#

@livid olive Wait 5-10 minutes and you should be fine to connect

#

Sorry about the wait- just been super busy but should be sorted out blobthumbsup

livid olive
#

thank you

spare widget
#

@smoky hedge Wait 5 minutes and you should be alright

weak hound
#

l

unborn brook
#

Jesus Rustoria please clean up the hackers

#

I put in 10 tickets today

spare widget
#

@unborn brook Always working on it. The best thing to do is send in a ticket in-game with /ticket add (your report with details) and pair it with an F7

#

What's your Steam ID please?

unborn brook
#

I reported them ZenZen

spare widget
unborn brook
#

They live in E8, they are legit aim boting all day

spare widget
#

I understand- just going to take a look to make sure everything is as good as possible.

#

E8. First of all I have no idea who you are 😦 Second, we have like 15 servers (not including the aim trains). So there are a lot of E8s.

#

Providing your Steam ID answers all the questions I'd need to follow up

unborn brook
#

Rustoria Us main

spare widget
#

Okay, definitely a start, thank you

unborn brook
#

We changing servers.

spare widget
#

@unborn brook Sorry to hear that 😦 I can say that having seen behind-the-scenes, I wish you knew how many people we catch every day. That's the reason why when I returned to being a player I ended up staying on here to play. There's a lot of very good administrators who spend a lot of time looking into every single concern. Good luck though

junior isle
spare widget
#

@unborn brook Also spamming in chat accusing players of cheating will never help regardless of wherever you play. It makes it a lot more difficult for any admin to investigate your suspicions. Calling it out will only help the player you think is breaking the rules.

supple apex
#

How do I appeal I got 1 hour ban on rustoria main for no reason

wide comet
#

quick question but how long does it take for the server to start up after it restarts?

raven mist
#

Shouldnt take too long

#

5-10 mins max

wide comet
floral nebula
#

thre is a cheater in rustoria 5x no bp

candid scaffold
#

<@&274971100184576010> Any reason why my points dropped

#

76561198089026481

vital jackal
#

Us main is shitting itself again

analog solstice
#

Hey, I help run the Rust server over at Sunnyvale, would like to speak to an administrator about a known scripter, have video evidence.

#

He has just been banned from our servers, and would like to let you guys know.

abstract scroll
#

why did i just get banned on the 5x solo duo trio?

#

i wasnt over the group limit

#

it was just me and my friend raiding

livid tapir
#

so stupid cunt :=

#

esp

raven mist
#

@candid scaffold what server was this on? Reset to 0?

candid scaffold
#

US 3x no BP's and yes set to 0

mighty granite
#

any admin ?

#

@raven mist i need ur help

raven mist
#

Hmm, looking into it , and whatsup @mighty granite

mighty granite
#

I reported 2 ppl for cheating

#

and they got banned instantly by anti cheat.

#

and there teammate are still on the same base

abstract scroll
#

@raven mist Why did i get banned on the 5x trio server for being over the limit? it was only me and my other friend online

raven mist
#

Can you please make a ticket about this soraka, using /ticket command and we'll look into it asap

#

What is your steamid @abstract scroll and your friends steamid

abstract scroll
#

mine is 76561198993474003 and my friends is 76561199078814264

raven mist
#

@candid scaffold is it only for you or more players ?

#

Same after relogging?

candid scaffold
#

I got off, so I dont know. My team said they still have their points though

raven mist
#

Hmmm

mighty granite
#

they just reserching with all my scraps ;-;

weak socket
spare widget
#

@weak socket Can you post your Steam ID please?

mighty granite
#

Thanks for helping

candid scaffold
#

@raven mist I relogged and got my points back. Thanks for looking into it though

spare widget
#

@near halo @weak socket Can you join Waiting for Support?

abstract scroll
#

@raven mist mine is 76561198993474003 and my friends is 76561199078814264

weak socket
#

@spare widget How can I appeal

spare widget
#

@weak socket Can you join Waiting for Support?

weak socket
#

I can not get in

#

I can hear

#

I do not know English

#

How can I appeal

#

@spare widget

fathom iris
#

I got code raided

weak socket
#

@spare widget

mighty granite
#

6 of them got banned by anti cheats and admin banned 2of them and not even removing their base so i can get my stuff back.. why am i playing

weak socket
#

@spare widget

#

@spare widget How can I appeal

spare widget
#

@mighty granite We don't remove bases or interfere with gameplay.

mighty granite
#

so u allowing them to come back again?

#

are u kidding me

#

they been hacking on me for the past 5 hours

spare widget
#

Not allowing them to come back- I'm also not sure what situation you're speaking of specifically but it's our normal policy that we don't just delete bases. We'll always try to address any of your concerns though and I'm glad to hear the players were banned if they were cheating, as it seems

abstract scroll
#

so can i get unbanned on the solo duo trio? @spare widget

mighty granite
#

Yes. they are banned. 7 of them. but the base is codelock. they gonna come back on new account..

spare widget
#

If they come back, we'd address it. You're more than welcome to raid it but we do not just remove bases

weak socket
#

?

mighty granite
weak socket
#

My brain is blank

#

@spare widget

#

😖

onyx vortex
#

Are any admins available?

weak socket
#

@spare widget

mighty granite
#

@weak socket shut up

onyx vortex
#

I was banned from No bps x5 solo duo trio and could use some help

weak socket
#

😖

onyx vortex
#

Is the ban permanent?

weak socket
#

😫 😖

onyx vortex
#

because it wasn't even my fault, some UK dude i play with invited his buddy without telling me and got us banned.

weak socket
#

1

spare widget
#

@weak socket Join Waiting for Support

onyx vortex
#

I been in here for like 30 minutes

weak socket
#

How can I watch his live broadcast

onyx vortex
#

I need help appealing

strong meadow
marble mantleBOT
gloomy forge
#

!steamid

marble mantleBOT
candid arch
#

I want to appeal
76561198150563332

strong meadow
vague blade
#

Hey, how can i report someone

pastel jungle
marble mantleBOT
#

Hey, @vague blade

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

vague blade
#

thanks

near halo
#

Sww clan cheating on 5x

#

Kinashi

#

<@&274971100184576010> <@&415898423460626432>

warped plume
#

240m away

#

can see the scripts

#

bullets are in a perfect line

teal kestrel
#

Oh I see

torn sky
#

@near halo pls do a /ticket ingame

#

@warped plume you aswell this

warped plume
#

kk i will

#

thanks

gloomy forge
#

how do i get the discord kit thing

grand geyser
marble mantleBOT
#

Hey, @gloomy forge

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

gloomy forge
#

ty

rocky pagoda
#

Zeus 5x eu wipes now ?

grand geyser
verbal snow
#

admins

#

anyone here?

rocky pagoda
#

ye me

verbal snow
#

10x no bp

#

its his nickname

#

7.5 hours in rust, brand new acc

#

ESP and aimbot

#

go

#

flying on the map etc

grand geyser
#

Please make a /ticket in-game, include any rulebreakers nicknames in it and what they're doing. Once you've done that, our Admin team will take a look into it. You can also report them straight to EAC by pressing F7.

verbal snow
#

i did that already

#

its just way to slow

#

thats his acc

grand geyser
#

Great! Please don't call him out in here or in in-game chat as that would probably make him to toggle off his software.

verbal snow
#

nahh he is still playing, not on discord for sure, i hear him outside my base xD

granite path
#

can i talk to a admin

hard burrow
#

ye same i need an admin

grand geyser
#

How can I help you guys?

granite path
#

we got banned for having to many people in are clan

#

but we should be unbanned

#

its been 24 hours

grand geyser
#

Did you were banned on zeus 5x EU?

granite path
#

ye

rocky pagoda
#

bro u were in sally clan

granite path
#

ye

rocky pagoda
#

and banned for being more then 8 guys

grand geyser
#

It could be because it just wiped, give it some time and come back if you are still banned.

rocky pagoda
#

so u were banned with a reason

#

ur ban wont lift after a wipe

#

ur banned for a longer time than that

#

rules arent meant to be broken

granite path
#

it said 24 hours

hard burrow
#

it says 24hrs

rocky pagoda
#

maybe its bug

hard burrow
#

monarch u an admin

silk nebula
#

admin here?

rocky pagoda
#

no im not

#

im just player

silk nebula
#

i am looking for admin

median adder
#

76561199079739762

#

76561199080283786

#

both account have the same problem

silk nebula
#

@spare widget

#

someone is swiping the screen on the server

#

It's annoying

grand geyser
grand geyser
granite path
#

76561198985553376

grand geyser
granite path
#

yes

grand geyser
#

I need his steamID too.

lethal stream
#

76561198210060957

grand geyser
#

Were you only 2 of you in the clan?

lethal stream
#

no 6

hard burrow
#

here is mine 76561199061236514

lethal stream
#

3 of us arn't on

near halo
#

<@&274971100184576010> <@&415898423460626432> so are you going to ban these kids cheating.

summer jay
#

how many airdrops can i throw at once

pure sinew
grand geyser
#

@hard burrow @lethal stream @granite path I've made an appeal for you guys. An admin will be with you shortly. Once it's reviewed, you will most likely get an ping in this channel from one of our Administrators.

lethal stream
#

thank you

granite path
#

thanks

steep snow
#

Hello! When I entered your server, I was banned for the reason "ban evasion". I have a ban on another game 258 days ago for toxic. First time I went to your server, I wanted to play with friends. 76561198358449644

raven mist
#

@median adder hello! Feel free to contact @strong meadow regarding your ban

grand geyser
median adder
#

@strong meadow 76561199080283786 76561199079739762

raven mist
#

You can dm him on discord sir

#

Did you make a ticket ingame sir? @near halo

#

@granite path , you guys should be unbanned

median adder
#

okay, i'll cantact him ,thanks

granite path
median adder
weak hound
#

VPN ban

#

help

#

Pls

torn sky
#

@tranquil bone Rustoria content only and wrong channel

raven mist
#

@granite path what server are you joining?

weak hound
#

Hello ?

granite path
#

zeus 5x eu

near halo
#

@raven mist

#

yes i did

#

and they are still roaming doing whatever they want

steep snow
#

@raven mist Admin what about me?

weak hound
#

Hello ?

torn sky
weak hound
#

Can someone help me

torn sky
#

Sup

#

I created a ban appeal for you @weak hound an admin will be with you soon

weak hound
#

ok

#

Thank you

granite path
#

@raven mist when will we be unbaned

raven mist
#

Can you pm me the error msg you're getting?

tired zodiac
#

can i switch my vip to another rustoria server?

grand geyser
rotund salmon
#

My friend Called Kizzy randomyl got kicked and cant rejoin. None of the rustoria servers appear for him

#

(he's in the US if that matters)

raven mist
#

Did he try to join over ip aswell?

rotund salmon
#

Yes

#

Doesnt work

raven mist
#

Hm, does he get a error msg?

rotund salmon
#

Time out

#

or something

#

His internet is fine

raven mist
#

What is his steamid sir

turbid timber
#

hn6

#

is my id

#

im kizzy

rotund salmon
#

its Kizzy ^^

raven mist
#

?steamid

marble mantleBOT
raven mist
#

Please use this link christian

turbid timber
#

thanks i will

#

76561198798945177

#

@raven mist sorry for the confusion i thought it was custom url id

raven mist
#

Np!

#

You got kicked and now you're not able to join again, correct?

turbid timber
#

yes

#

correct

#

server wont show up anywhere. my friend is in it and it wont even show up on the friends server list

raven mist
#

Checking! Thanks for letting us know

#

And when you're trying to join over ip it just shows up as timed out?

turbid timber
#

yes

#

exactly

raven mist
#

Can you restart rust and try again

turbid timber
#

i have

#

3 times

fossil igloo
#

Hey @turbid timber can you open your CMD and run following command
"tracert long.rustoria.us" and PM me a screenshot of it please.

#

It will map out your routing to the server and help us see where the issue is

rotund salmon
#

He's on EU server btw

turbid timber
#

what is cmd?

#

command

#

?

#

f1

raven mist
#

Open a cmd prompt in the start menu of your windows

fossil igloo
#

Yeah your windows command prompt

turbid timber
#

ok i did

#

request timed out

#

request timed out

#

request timed out

fossil igloo
#

Pm me a Screenshot of it please

turbid timber
#

@fossil igloo accept

idle tulip
#

where do i report teamers

grand geyser
marble mantleBOT
#

Hey, @idle tulip

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

gentle orchid
#

I'm not sure who the dev is that is replying to my tickets (I starte with ZenZen via disc though)

#

id 444

#

I'm like 99 percent sure its can be cancelled

#

nvm

#

i see what i need to do in game now. sorry -

undone flax
#

I have a query I'd like to discuss about a certain ticket.... Plz dont refer me to ingame ticket system plz (already been down that route)

undone flax
#

Ticket 615

#

Apparently all associated players got banned (was my response)

#

however they are still here on the server

near halo
#

FIX YOUR LAG

undone flax
#

and no doubt they'll bag in another posty soon to be dealt with

#

cheaters are literally ruining the fun.... I can tolerate the lag, everyone experiences that, but cheaters are next level aids

near halo
#

yes but we cant play with lag

#

cheaters arent guaranteed

undone flax
#

no but admins CAN do something about them

#

the lag is out of their hands

near halo
#

Not really it has to do with the amount of gateways they just need to put money in it which they are too careless to do

undone flax
#

I hate the lag as much as the next person, yesterday I had over 6k ping

raven mist
#

Hey @undone flax , what server was this on? Im at work rn but can take a look at it asap

median adder
#

admin , disconnected: banned : come to discord.gg/rustoria 76561199079739762 76561199080283786
and this acount 76561199080425513

raven mist
#

@median adder you.need to pm @strong meadow

median adder
#

but he didn't online

undone flax
#

@raven mist this is on US Medium (Ticket 615)

grand geyser
median adder
median adder
grand geyser
#

Great. All you need to do now is wait for him to answer.

raven mist
#

@undone flax i gotta check this with the admin who handled the ticket

median adder
summer jay
#

@astral pilot

#

ah his muted

grand geyser
#

My bad. I thought you were complaining.

summer jay
#

no lol

#

i would never be racist mate

grand geyser
#

Well, thanks anyway. I did mute them.

summer jay
#

😉

near halo
#

i would

#

all the time

summer jay
#

yea np

steep snow
#

Hello! When I entered your server, I was banned for the reason "ban evasion". I have a ban on another game 258 days ago for toxic. First time I went to your server, I wanted to play with friends. 76561198358449644

summer jay
#

ah

grand geyser
steep snow
#

Got it sorry

lament onyx
#

Hello

#

any admin online?

#

A player called 'Ramirez_xan' is abusing a bug in outpost, to get people stuck and then he's trying to extort them for Scrap.

#

On Rustoria eu main (weekly)

#

Next to recyclers, he's abusing the bug right now.

torn sky
#

Do a /ticket ingame on that pls

#

An admin will take care of your ticket asap

lament onyx
#

Thank you Zune

near halo
#

i died of a cheating guy

willow tendon
near halo
#

sorry did it now

uneven kernel
#

ffs

#

please admin read my ticket..

near halo
#

what does this mean ?

grand geyser
# near halo

You should be able to fix that by restarting steam or verifying your game files.

marble mantleBOT
near halo
#

restarted my steam works now guys appreciate it

jaunty hearth
#

76561198375712746
vpn ban

dusk hamlet
#

Please reply to ticket 763 theres a cheater

balmy cypress
unique sparrow
#

I need big help

jaunty hearth
#

.co eu main

near halo
#

i got ban for scripting when i was not script everyone was dog water

grand geyser
grand geyser
grand geyser
near halo
#

and i cant appel

grand geyser
#

@near halo Actually, I can see your last appeal, did you contact aden regarding your ban?

unique sparrow
near halo
#

yeah

grand geyser
# near halo yeah

Well, aden is the only one who can handle your ban I'm afraid. You will need to contact him.

grand geyser
near halo
#

he just said i would not be unban

#

he did not tell me why

unique sparrow
grand geyser
near halo
#

its shite

grand geyser
#

Which server?

near halo
#

ukn rustoria

#

all of them

#

servers lag to much

#

like unplayable

#

fr

grand geyser
grand geyser
near halo
#

eu

unique sparrow
#

didn't work

grand geyser
# near halo eu

I notified dev team about that, thank you for letting us know.

near halo
#

its 24/7

grand geyser
unique sparrow
#

Can you assist me in a call

grand geyser
#

Not sure if I can assist you with that matter. You might need to wait for an admin and see if they can do something about that at their end. My guess is you probably have linked your twitter account before on another account.

unique sparrow
#

on another steam account?

grand geyser
#

It could be.

#

I'm not sure, sorry.

unique sparrow
#

I only have 1

grand geyser
unique sparrow
trail needle
#

On the No Bps 10x, there are some people who are definitely teamed but they dont use the clan feature so i can't really tell if they are cross teaming or anything. If you are in a team do you have to create a team/clan?

grand geyser
unique sparrow
#

I just realised it was that one

grand geyser
#

If you need an unlink, I can make one for you and it will be probably faster too in that way. I'll just need your steamid.

unique sparrow
#

!steamid

marble mantleBOT
unique sparrow
#

76561198826118319

grand geyser
trail needle
#

ok, its just in rules it doesn't specifically say you have to create a team if you are more than one person

#

like it does on some other servers

grand geyser
grand geyser
trail needle
#

ok thanks, its just i wasnt sure whether they were breaking any rules

austere chasm
#

my b

grand geyser
#

@austere chasm Keep this channel for support purposes only. Thank you.

zealous kettle
#

Chargebacks mean that you attempted to dispute a payment sent to Rustororia - if you'd like to appeal this please send me your steamid (https://rustoria.co/getmyid).

winter stump
#

how do i unlink my discord i linked it to the wrong one

tacit steppe
#

is US main down?

near halo
#

same with US Long

#

not showing up in search, favorited, or recents

fallen walrus
#

can i talk to a admin?

zealous kettle
#

Means you tried to get your money back basically.

zealous kettle
zealous kettle
#

All of our US servers restart at 10am EST everyday.

near halo
#

oh was it due to what happened klast night?

winter stump
near halo
#

last night there was a huge fucking lag spike at like 12pm cnt

zealous kettle
near halo
#

long is back up

#

alright sounds good

mystic sparrow
#

is rustoria 5x solo,duo,trio down rn ?

raven mist
#

@unique sparrow Unlinked!

unique sparrow
#

THX

grand geyser
raven mist
#

unlinked for you too @winter stump

modern mountain
#

@raven mist report cheaters here?

silk nebula
#

@raven mist could u help me check out one account?

raven mist
#

Heya frosty! you can report cheating ingame using the /ticket command

#

Whats the issue @silk nebula ? ^^

modern mountain
#

oki

marble mantleBOT
#

Hey, @modern mountain

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

silk nebula
#

no i just wanna check ecause hes a private account

#

if its not convenient for you, forget it

modern mountain
#

@raven mist btw the cheater plays in the group i added that in the ticket pretty sure

#

id if people get banned for association but pretty sure they a 4 man

raven mist
#

Alright, we"ll look into it asap sir ^^

lunar kiln
raven mist
#

@silk nebula you mean you wwanna check if a player is banned on our servers?

near halo
#

i had the same problem

raven mist
#

@lunar kiln you cannot link youtube right now but you can still claim all the kits

lunar kiln
#

alright

raven mist
#

like kit loyal etc

fallen walrus
#

i was banned and i dont know why is there any way to ban appeal

silk nebula
#

yeah almost that means to check whether he has cheated

quasi turret
#

lol noob

marble mantleBOT
fallen walrus
#

76561198326221119 @marble mantle

grand geyser
fallen walrus
#

its been a long time but this guy i met in a rust discord sever told me to past this thing into console to optimise my game, this is when i when i first started playing so i did it and then it kicked me from he sever and i couldn't join back.

grand geyser
#

And when you join to our servers is there a reason when you get kicked from one? For example ''Scripting''

#

I just that reason for your appeal.

fallen walrus
#

no its not scripting it just says ban evasion

sturdy oyster
grand geyser
fallen walrus
#

@grand geyser ok i appreciate you help

zealous kettle
#

You should be able too, but just send it here.

near halo
weak hound
#

vpn ban

#

help

#

.co EU Main

near halo
#

this cunt called me out over 16 fucking times

#

and i have pics and he never gets punished

grand geyser
near halo
#

he keeps calling me out even after a chat mod warning them

#

it happened alot

#

been dicking on him for 26 wipes now and he keeps calling me out

grand geyser
#

Well, there is no need for you to bait him out like that.

near halo
#

bait him ?

#

how would i bait him ?

icy sable
grand geyser
willow tendon
icy sable
willow tendon
#

No, nothing wrong saying that. @icy sable

grand geyser
#

If you refer to group limit, it depends on which server are you playing.

icy sable
#

group limit is 5 thougth

#

10x us nobps

willow tendon
#

People say it as a joke.

#

We don't listen to what people say in chat when they say things like that.

icy sable
#

ive actually encountered cross teaming clans but the admins treat it as if it wasn't a issue ._.

willow tendon
#

If you think there teaming, you need to provide proof.

icy sable
#

i added a damn ticket and got a reply in like 3 mins

willow tendon
#

That helps us alot 🙂

icy sable
willow tendon
icy sable
#

ahh i see ill screen record next time if i encounter this issue again

willow tendon
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So that ticket says they can team because they dont have a team limit of 5.

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If theres 2 in each clan, they can still team.

icy sable
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like i mean cross clan teaming

willow tendon
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Yes, as long as it does not exceed the limit.

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They can team.

icy sable
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ive seen 3 clans with a total of 6 people does that count as breaking the rules?

willow tendon
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Yes as they are over 5. That ticket you made tells you that the teams players does not exceed more than 5 so they are fine to team.

icy sable
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alright thanks for the help/info

willow tendon
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Thats alright. Thanks for helping us out as well by making tickets 🙂

wintry gyro
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after wipe my ban active why and how long it active for playing with cheater

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in zeus x5 EU

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pls can someone help

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or answer how long ban be active fot playing with cheater

raven mist
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@wintry gyro what is your steamid sir?

winter cloak
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hey admin

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are you there?

wintry gyro
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steam name?

willow tendon
marble mantleBOT
winter cloak
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thank you for your service

wintry gyro
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ok wait

raven mist
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@winter cloak pepeheartoria

frozen forge
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my vip havent been prolonged by 7day?

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and sorry hi guy hope you doing well

wintry gyro
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this?

raven mist
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@wintry gyro contact @misty scroll regarding your ban

grim hollow
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Hehehe

raven mist
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@frozen forge Lemme get that checked 1min

hard burrow
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im still banned

grim hollow
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What does a dev do

raven mist
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why ? @grim hollow

grim hollow
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How does one become a dev

hard burrow
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shen why am i still banned

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its said 24hrs its been 24hrs