#support
1 messages · Page 1332 of 1
1-800-273-8255
bruh
National Suicide Prevention Lifeline
im dead
LOL
That is all the support I can give you right now.
Alright you need to cool down
@shadow snow Please, if you don't need any support from us, move to #general. Have a lovely day.
@shadow snow You have problems did your parent's dropped you wong ?
Please stop writing unrelated stuff in the support channel.
Please keep the support channel for support only
<@&274971100184576010> can you take a look at someone who has been sus all morning he is on the us 3x and their clan name is oozma
Please do /ticket in game!
us main down again
They're looking into it as we speak
ty
ive dc'd like 30 times in the last hour
zenZen
main is down again
I have a question. The server is lagging too much right now.
I'm at the outpost.
Now I want to go to bed.
But if you go to bed at an outpost, the NPC kills you.
Is it the same when the server is bad?
I think it's always like that.
<@&274971100184576010> BRO WE JUST GOT RAIDED BECAUSE U WONT JUST LOOK THERE AIMBOTING
Stop tagging admins! Please do /ticket in game for hackers.
xD
Okay.
f7 and stay inside dude ez
and we all ticketed
Just because you spam tickets, it doesnt mean its being looked at faster
how often does a new vip package open up? been refreshing for like 3 days on us medium waiting for one, not blaming you guys or anything
It opens up another whenever someone else's expires
What kind of rewards do you get when boosting btw?
Im just boosting for the support, but never really looked into it 🙂
/kit booster - supply signal every 24 hours!
Hello. I'd like to report a group that played with cheater just 5min ago. We did report the cheater and he got banned by AC right a way. 🙂
shit ass fucking server it wont let me fucking connect and rust is time consuming as is yet im in the wild with all my shit sleeping because i cant connect
whenever i load into rtg i have to do the /loadout commad but i was wondering if there is a way to have my loadout auto loaded everytime i join?
i cant load in Us Main it jus says disconnected or connection attempt failed
the client connect doesnt work either
vanilla.rustoria.us:28015 that might work ill try and find the other one too
not found
i dont think it matters if we have it or not its jus not working
i tryed restating but that didnt work
yeah
shit server dude im about to find a better one, i always get timed out and its laggy and least 10 times each wipe
they're obviously working on it if you checked announcements instead of flying into the wrong channel to complain
#oldserverinfo for all the IPs
Its laggy as shit too
ZENzen 
trick what are u saying this is the support channel
not you im talking about the people just randomly complaining about stuff that support obviously can't help with
they know the server is already acting up, coming here doesn't help
@near halo Sorry you had that happen :/ I can tell you 100% that we work to catch every cheater possible 24/7. If you do have suspicions/issues, /ticket in-game paired with an F7 is great
like it doesn't matter that you're in the wild with scrap, everyone's being affected
Any updates on my bad? <@&274971100184576010> ?
Ban appeal was created by -> rebudijs#7777
my guy said its a shit server 😢 trust me youll miss it
Ive used f7 on all of them and there still here after a day 😂
Everyone has a right to their own opinion. And F7 doesn’t go to us.
o
Yea
So... yeah. That goes to EAC which is a third party hired by Facepunch. /ticket add (your report) goes to the admin team.
We catch them faster than EAC the majority of the time- but using both is great honestly. As well as not calling them out in chat/voice.
Yes @gusty shore I’ll respond later
yeah, try to restrict calling them out, helps with admins being able to spectate them etc
us main fixed yet?
@spare widget my friend was banned by mistake
better yet, if you find someone you suspect cheating. /ticket in game, f7 report it, and try to get a clip of whatever you feel was suspicious.
Have your friend come in here please and post their Steam ID
ZenZen why cant I connect to the main server is this happing for alot of people
ok
@sharp night Looks like there are over 400 people on there but yeah, definitely been experiencing some connectivity issues today. I just know everything is being done to continue managing it. I would assume connection issues are happening depending on where you’re coming from honestly because there are a ton of people not having a problem getting on
@marsh fjord who even are you dude to act like you have power?
i don't need power to tell you your comments don't help at all lol, also get out of support already
It’s not about power but everything they’re saying does seem to be correct. Would recommend jumping back over to #general though
dude im reading what you admin have to say in this chat so why are you guys telling me to leave?
Feel for you though, @wind flower, sorry you lost some stuff and obviously I’d want to do anything possible to avoid that always but hopefully you understand it’s beyond our control. Everything is being done to smooth out connectivity problems
my fault
And yeah, stay and read all you want lol I just meant this conversation where it was steering off into misc stuff that doesn’t fit into actively needing support- no worries though
👍 .
any of u boys a admin or what?
lewis, i saw you for a second in waiting for support. You do need any help?
if you can help with being banned for something that isnt right yes lol
on us 5x no bp
Feel free to pm me your steamid and the banreason.
@steady sequoia contact @balmy cypress regarding your ban
Whats wrong?
can u get banned for association
<@&274971100184576010> i was accidentally banned so please cancel
Is there a way to refund vip
Yes you can hawkings
?banappeal
Hey, @silver arch
To appeal your ban the admins will need your SteamID64.
Once you have your SteamID64 ready please post that in #support along with the ban reason.
Get your SteamID64 here:
https://rustoria.co/getmyid
Please feel free to discuss that with @balmy cypress
thank you nuclear
Sad to see a refund! But yes you can check it out with luke
I rather not refund but if i cant play then i kinda have to
@fallen smelt
how do i get unbanned for something i didnt do
i dm u
Its something we are working one @lost gale believe me , devs are working hard on it..
i belive you rustoria seems ike the only server that cares
ok so u can get banned for not knowin ur team mate is cheatin?
We do care about it ! Alot , thats why we're not happy if players are not happy and want to refund
hawkins somone ik got banned and they wouldnt tell him who it was lol
ESP'r on US Main right now
@lost gale ppl are bad at this game and love to complain comedy gold
If a player was cheating in your team and he got banned by us you probably will get banned for playing with a cheater but you are always able to appeal your ban so we can check out the situation @grim sail
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
PLease create an ingame report via /ticket.
@near halo
i did delete that post so the possible accused player does not have any chance to be warned.
vibe its a waste of time man
I did, he just crouch peeked us one at a time when we stopped looking 1v7
It’s not a waste of time.
wiped a full squad @ mil tun
id love to be proved wrong
Send in a ticket in-game and combine that with an F7. We’ll 100% follow up for you
there you go
@grim sail Admins are pretty busy and they take their job pretty serious. That's why it does take sometimes longer. But it needs what it needs.
Im not sure what the issue is @grim sail ?
dont have 1
Hey anyone able to pair their Rust+ app with the server? It says server offline for me
You came in here with a question which i answered
that's correct. Why say i am bad as fuck to just get yourself more unstable and unconfident.
huh @tough bane
!rustapp
Hey, @tough bane
We are aware of some of our servers not being able to be paired with Rust+ app.
We are currently looking into the issues with the app and we are working on solving this as soon as possible, we will make sure to notify you once this has been fixed.
Thanks bot
mmk
thanks player 😄
😄

Yo is anyone else not able to get into US MAIN
yeah we are deeply sorry into that. But we are pretty busy to get done with the Tickets 1 by 1...
prob use hack i sware
me as well
if you did report him via steamid we gonna find him.
/ticket
Hey, @neat lantern
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
Looking into @compact scaffold
it says connection attempt failed
@compact scaffold is booting online
@tough bane i tried the ip connect, and it said diconection and timed out
try verify ur files on steam i had same problem other day but diff server
i can join other servers just toria main doing it
yeah i cant join this server either and have verified
clancy you from east coast?
@nova knot you from east coast to?
yes
what time is the trio 5x us gonna be up
so east coast cant join
/report
Hey, @wise marsh
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
i anit no admin or anything btw just waiting for them too get back too me about my appeal, maybe try and port forward the game?
what does that mean
yo clancy lmk if reinstalling works for you
idk how too explain it well lol you do it though your internet provider if you log into that, look it up its easy too do, iv had too do it in the past with games with cod, csgo ect and works perfect after no connection issues
what if i vpn'd to cali or something
kiwi everyone talking rn is from the east coast
im in DC
Okay so are they doing anything about the ddoss or are we just fucked
its def server side because i can join other servers no problem
prob fucked till it restarts
im uk lmao but i anit here coz connection issues
lewis meant everyone having a prob with connection
it keeps saying connection attempt failed\
samw
Same here
thats why we all here
This is balls dude
u east coast? @mystic sierra
<@&274971100184576010> east coast cant connect to toria usmain
US Main
yeah i am
We are aware, we are looking for a fix.
its not true, some ppl on est can connect some cant
restart the server?
I FOUND A FIX
What
WHAT
cap
and it is?
IF YOU HAVE A VPN SET IT TO SOMEWHERE IN EUROPE
Nice
OHH TRUE
What about if u got no con
im loading in rn
admins dw apro iv been unbanned, nobody spoke or told me tho lol
Vpn
yea im from uk i can connect fine
i just set mine to paris and loaded in immediately
This sucks
whats ping lookin like
The fact that i was in, got dc'd cuz of lag and now i cant get back in hurts
110 on the game console for me in main menu it says 22 but its a us server so i expect its the 110 hahah, but dont get no lag or anything feels completely fine
and im gonna have to sit in a queue ffs
Server isn’t full
Because so many people can’t get in
This really sucks tho
Every main server I play on gets dossed
@balmy cypress Could you message me please
can someone help me switch my vip to us medium ?
Yes we can’t get into the server I think that’s a decent issue
please contact @balmy cypress regarding your VIP request.
As we did already mention at #announcements. We currently have issues on some servers. Sorry about that. Stay tuned.
One sec.
Evertime i try to join Us main It keeps saying disconnected:connection Attempt failed.
Ive already said that we are working on a fix.
I want to play broo
I muted someone last night any ever since then I can't see my /commands at all, the /s for shop, any of it. It's like a system message got turned off or something. Anyone know how I can fix this? I'd really appreciate it.
Hey, @willow tendon
To see commands properly again, follow the steps below:
https://files.rustoria.co/3Gtj86sAKKhZ9fKJQvSZgtjVGtXAJyhg.mp4
like for example if I type /home 1 , I don't get a message telling me in 25 seconds I'll teleport, etc
Do that above @granite badge
ok famous thank u i'll give it a try man
i ned help
@wise marsh What's up?
there are hackers ojn 10x eu
@wise marsh Your ticket is being looked into..
Thank you for sending it in- we'll make sure to check to see what's happening
@willow tendon ur awesome man thanks
If you're concerned about a separate individual, you are more than welcome to send in another ticket with those details but at this time I only see what you've submitted and I can assure you it's being followed up on @wise marsh
Can you join Waiting for Support please?
bro the server still wont let me join :/
@wise marsh Can you join Waiting for Support?
i cant connect to main
We’re all having that problem @stuck tartan anyone on east coast is just screwed rn and it sucks
Is there any admin that can help me with ban?
reset your wifi guys i just reset my wifi now i can connect
Yo admins could you guys try a server restart or something to try and fix the problem
Could you please provide us with your steamID, get one from here: https://rustoria.co/getmyid
because now every East coast play will be stuck in queue
I'm sorry but restarting server won't do much. I can promise you that our dev team is working hard on current issues.
I feel like having 3 accounts with 3 kits of all levels is considered teaming on a 5x
Rustioria dont wanna say nothing bout that
cash out
@grand geyser Could you give us updates on any progress thank u for working on it at least
I ran a rust server without any problem port forwarding on my previous Netgear router. Now I installed an ASUS (GT-AC5300) router, and port forwards don't work with this one. Anyone running servers through ASUS routers, or good at port forwarding in general, who can help me troubleshoot. Getting a bit desperate...
Damn EASTSIDE better than west
Once our dev team have an update to announce on current issues, it will be announced on #announcements.
Just block west we’ll be good
and you guys having problems with points
Did you try to reconnect? I can tell you that points don't disappear just like that.
Force wipes points
ok
i cant connect to us main is something going on?
@rancid badger Unfortunately we are facing some connectivity issues for our servers but I can tell you that our developer team are working hard to resolve these issues.
i got banned on the 5x solo duo trio for playing with a hacker, the dude wasnt in my team we were neighbors and he seen i was getting raided so he came and helped me we werent exceeding group limit of 3 and i never knew he was hacking
!steamid
Hey, @whole spire
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
id like to give some info about a certain team on 5x no bps
Feel free to create a /ticket ingame on that
just my thoughts when a staff has the chance
its not about a hacker
its about the server in general
Ehm my dms are open
is there a est time that us main will be fixed?
pls send me your steamid in here or via dms
alright i created a ban appeal on your behalf, an admin will be with you shortly
you will most likely receive a tag by a staff member in here
oh ok
@rough iris There's no exact time. It's something that's always a continuous work in progress. I can assure you 100% though that everything possible is being done to address every network or connectivity issue.
ok
@whole spire Please message @violet dagger about your ban. Feel free to send him a DM
@spare widget i dmed them
WHAT THE FUCK IS UP WITH EAST COAST RUST BROO
Whats up people paying to win on 5x its runing yout community
@exotic ice Its a Ddoss they're trying to fix it, Look through the chat instead of yelling
No shit they havent done anything its been a day already
I can ensure you that alot is being done to prevent these issues
Im sorry to hear that, but devs are doing their best!
Well when can i play?
Can't give an exact ETA, but will be soon!
anyway to find out what clan it is and ban them off of rustoria servers?
im in support channel tryna give my thought on the 5x no bp
!ticket
Hey, @high heart
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
i need my discord unlinked from this steam
!unlink
Hey, @near halo
To unlink your accounts, follow the steps below:
https://files.rustoria.co/s4k9G8qGZ5dQKnbSNnBqeEmQUAUy44PZ.mp4
sent one
then you need to wait for adminteam
???
can i get help plz
What's up Jordo?
i got banned from trio server
What was your name in game?
azzy, i was banned for group limit but the reason is cause we kicked one of our teammates that tried to inside us and got someone else to join
?banappeal @coarse saddle
Hey, @coarse saddle
To appeal your ban the admins will need your SteamID64.
Once you have your SteamID64 ready please post that in #support along with the ban reason.
Get your SteamID64 here:
https://rustoria.co/getmyid
what payment methods are available here for VIP?
i mean i can buy vip on rustafied coz there is card method, but cant on moose coz there is only paypal
what methods is here
PayPal & Credit/Debit Card
You can buy a VIP with your credit card or with PayPal. Also, you can add credits on our website with stripe or paypal.
ok nice, will buy next month ty
can i used a prepaided card out of the US to buy vip
So im on [na] rustoria.co - rtg (ukn) com and i was prating my spray with ak and lr and suddenly the recoil just went straight down after the last few shots with infinite ammo and i am really confused if thats a new thing the server added or just a new rust thing, as far as im aware its not a new rust thing and its really annoying
hmmmm thats good to know thank you
yw
i need someone to help me with my vip i changed my steam url and now its gone
flad ill be right with you in a second
Please send a message to @balmy cypress and he will help you out as soon as he can.
@vocal loom Send in a ticket please in-game, /ticket add (your report with details). Please don't report an entire group for cheating. It helps a lot if you can provide a name of a suspicious player you have concerns about while refraining from calling them out in chat or anything. Also helps to pair a ticket with an F7.
can i get a second pair of eyes on a guy i made a ticket for
can someone pass me through queuon small
@spare widget Good afternoon, I bought a VIP as a gift for my friend, but he cannot log into the server now.
could you help me?
<@&274971100184576010> How to check if im shadowbanned or something like that? I'm getting disconnected everytime i pass the queue on rustoria eu medium
What message comes up? Not sure a shadowban is possible, if you were banned it should say the reason
Will an admin remove a vending machine i placed in the wrong way, it said it was towards the wall, BUT NO, its right in the fucking way
@balmy cypress Can you tell me when the VIP will start working?
i dont remember exactly, no information about ban, just disconnected from server
Disconnected : Timed out.
Did you purchase VIP?
Looking into this, will update you soon when its been fully looked at.
I'll DM you
where are you located
Eu
Will tell you if it happens again
i restarted my router
trying to get into server for 4th time..
11 ahead of me
can someone skip me through q on small? still isn't working...
nvm, Luke is doing it
Its been three days and my queue skip still is not working
yo can i get some support
my queue skip still is not working either and its been three days
@steady yew Please make a /ticket in-game and put all of details in it, including their nicknames and do not call them out in here or in in-game chat.
Can someone pass me the Ip of the EU sv x10?
hes banned @steady yew i saw his sleeper
?vipissues
Hey, @golden bear
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
Double check you are connecting to the correct server. If you are then,
Please make sure to get your steamid64 (you can get it from https://rustoria.co/getmyid if you don't have it) and contact Lukė#5713 and make sure to provide him your steamid64 + whatever information you can to help him so he can help you faster.
@grand geyser I have (ticket 385) just created a message on here to see if it would help
Would you like me to create a reply with more information?
Great! Our Admin team will look into it as soon as possible. Meanwhile, you can do /ticket list to review your ticket status and all of your tickets that are pending or answered.
You can create another ticket if you would like with more details on that situation if you want to.
hey zenzen anyway i can get unbanned in 2 days? Thats when the 60 days will be up
ZenZen do you mind if I DM you? Got a confidential matter.
10th ok sounds good! and you too
@torn token Don't mind at all. Message me whenever
sa
i think homie has aimbot how do i report? i have recording
!report @wind flower
Hey, @wind flower
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
nvm to much work
hey there is a glitch i just tried buying a mini and this happened and it took my scrap on the us 10x nobp
i need admin unlink
@near halo I can help with that. Can you send me your Steam ID please?
What happend with the large oil rig on EU MAIN ? Military Transport heli is stuck, any admin can screen or record this i want to see what happend xD
@spare widget u here?
@shrewd mountain Yes
i have a question?
can u vouch for me not being a hacker, given our recent conversation?
i got banned on rusticated for some reason and cant find a way to prove my innocence @spare widget
just dont cheat
i dont cheat, rustoria mods know this
@shrewd mountain Can you post your Steam ID again please?
@spare widget when your done with him could you help me as well?
and just right off the bat I can't vouch for anyone, just to get that out of the way
@spare widget your in now way obligated to help me btw, idk if theres even any way for you to help
I'm just trying to remember everything. We deal with so many people every day. I'm familiar but yeah, hopefully you understand
you where a very understanding mod, and rusticated isnt comparable to that, so kinda just looking for ur advice
How do i report a potential cheater
@hallow sinew Do in-game /ticket add (your report with details) and pair that with an F7
How do i create a ticket on the discord? havbing trouble joining the server
Which server are you trying to connect to?
10x eu nopbs
i joined using boosteroid earlier, i dont know if thats fucked with my shit
dont buy boosteroid
its a russian scam
Hey, @grand geyser
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
rebudijs how long does a "temp EAC ban" take to be "investigated"
After that you should be good to connect.
I am confused on how someone can get a ban message on the rust mainscreen and still not have their teammates banned
Bro I’ve been banned for getting kicked out of a team and then going back into the base because I know the codes and then said I had a team limit of more than 3
Can I get an unban
On which server?
Rustoria 5x solo/duo/trio
EU/NA?
It is someones name in-game
I believe you must message @balmy cypress regarding your ban.
@grand geyser worked, thansk
I'll hop in.
Im only here because i paid for vip and wipe pass and still havent gotten either in my gifts and its been 2 days
?vipissues
Hey, @tawny turret
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
Double check you are connecting to the correct server. If you are then,
Please make sure to get your steamid64 (you can get it from https://rustoria.co/getmyid if you don't have it) and contact Lukė#5713 and make sure to provide him your steamid64 + whatever information you can to help him so he can help you faster.
@spare widget sent
@summer jay Indeed it was a player with that nickname, we are dealing with it. Thank you for letting us know.
You can just message him your steamID and you don't need to add him.
hey
Hello! How can I help you?
ok
Hi, sorry im good, thanks anyways
Good evening, I bought a VIP, but the transaction does not go through on your part.
Hey, didn't Luke DM'd you?
how would I get somebody banned for scripting with proof?
since they're is no ticket system
disconnected eac authenticat timed out whats that mean
You can make a /ticket in-game, including any rulebreakers nicknames in your ticket, you can upload your evidence to youtube or streamable or any other uploading site you wish and add that uploaded clip to ticket.
Try and restart your steam, verifying files also could help. After that, you should be good to connect.
!gamefiles
Hey, @grand geyser
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
how to are verified i do https://rustoria.link and after ??
Once you follow all the steps to link (Don't worry about the Youtube link although you can do it manually), wait 5-10 minutes and do /auth
Where can i appeal an association ban. Did not know guy was cheating.
@bleak swallow Post your Steam ID please
76561198844828201
@bleak swallow Message @slate sleet please about your ban. He can sort you out and answer whatever you need
how do i report someone
?report
Hey, @finite nova
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
@finite nova When you're in game, you can type in chat "/ticket add (your report with details)". That will go straight to the administrator team. Also recommend if it's suspected cheating to pair that with an F7 to report directly to EAC as well
to this day i am still trying to get unvanned everyone let’s make a petition to unban me
/ticket
Hey, @normal raft
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
I need support
Hey, @austere walrus
To appeal your ban the admins will need your SteamID64.
Once you have your SteamID64 ready please post that in #support along with the ban reason.
Get your SteamID64 here:
https://rustoria.co/getmyid
76561199071592524
@austere walrus Hey Predator, can you join Waiting for Support?
yea
@uuuh all 4 admins in there 😄
?report
Hey, @tardy cargo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
i need admin rn
Hi i got banned because my character is glitched
And my whole squad is now getting banned.
Can you please fix this
Could we get an admin to discuss this?
Im here @mellow tundra
well its to late now they allready gone, need to be live they say
@balmy cypress yo was horse gang cheating?
is there anyway to swap my vip for other server? if so where to i need to contact
!vipissues
Hey, @languid scroll
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
Double check you are connecting to the correct server. If you are then,
Please make sure to get your steamid64 (you can get it from https://rustoria.co/getmyid if you don't have it) and contact Lukė#5713 and make sure to provide him your steamid64 + whatever information you can to help him so he can help you faster.
@languid scroll Send @balmy cypress a message
With steamid64^
thank you
Nope, it was an incorrect ban.
?report
Hey, @meager schooner
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
@undone canyon Post your Steam ID please
can i talk to someone about it?
Yeah, first step is posting your Steam ID please
can the admin that is dealing with my ticket move me to support channel please
wait how is that guy cheating unless im missing something
join vc
chit chat 3
watch it frame by frame from 23 seconds
you cant see him at all and then the second he peaks my friend he gets tripled
like we had no idea he was there until my friend and i got our heads blown off in a matter of 1 secon
that didnt look too sketchy tbh
are you kidding bro 😭
76561199019126549 @spare widget
honestly that looks pretty normal to me
I have a quick question
does Rustoria not ban people who are cheating if they are donaters?
We ban anyone regardless if they are a donator or not.
@spare widget soooo are you busy
Hey, @silent sphinx
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
bruh
guys ive just been sexually assaulted by a man on the rustoria 3x he is part of a team called WSK they are very strange people who got salty and go me banned cus they failed to raid twice
please help me
someone
there is a cheater on us 10x named omar in glo clan he prefired me twice in a row while i was slow walking
Hey, @mighty socket
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
you can always turn chat and or voices
Yo theres a guy thats no clipping
server?
He noclipped out of my base
he tpd home
10x us nobs
prolly
In my base
YOU CANT BE
Is the administrator in
just be patient
All right, my baby
Let me ask someone for you.
ok coll
Can someone contact us main administrator
why cant i pick up car parts in 3x no bps?
because
@near halo did u get an answer
not yet
What is wrong?
what's ur name in game
need help with a cheater who is in our base

I don't know what to do. I'm not hacking
When did you buy VIP?
gubei
Yes
what was de answer?
Please contact @balmy cypress if you have troubles with your VIP
how do u do it
He is online right now
Yes one second
OK, I'm waiting for the administrator to contact me. Thank you
I'm a Chinese green player. I can't understand English, so I'm going to translate it
I didn't play yesterday. Today I went online and saw that I was banned. It's hard
/ticket in game
Hey, @tacit steppe
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
not in game...
idk tgen
how can i talk to an admin?
I also want to contact the management, my account was blocked for no reason, I am so wronged
@near halo I have a streamer buddy thats trying to stream on a rustoria server but is in q
don't content creators get q skip
No lol
Have you been banned?
@near halo Are you a receptionist, brother
U can call me that
He needs a ban appeal mystic he was talking about it in gen
Ok what is ur SteamID gubei
@near halo My friend was banned for no reason, but my friend who untied it didn't untie it
Can u give me the SteamID of the banned account?
This is my steam ID
I'm a green player. I've never hacked for 400 hours. I'm very happy
My server is us main
Ok I will make a ban appeal for you
Thank you. How long can I receive you@near halo
I will let you know
OK, thank you for loving your first day
The server member I just bought two days ago was mistakenly blocked after playing for only two days
@verbal owl you can DM @violet dagger to discuss your ban 🙂
I'm a green player in China. I can't understand English. I can't find similio. Please @ similio
@balmy cypress
Click his name
and select message
he will reply when he is online in the morning
Will he be online only in the morning
You do /sil (url address that ends in a file type like .jpg)
So /sil www.Imgur.com/s/fjrisisnf.jpg
Sicario Is that similio?
Hey admin, we played the game in an honest way last season without cheating. But he ben to us for cheating. How to do it?
Hey admin i accidentally bought VIP for the wrong server, is there anyway i could get a refund on it?
@uneven veldt Message @balmy cypress please about VIP
@simple laurel Post your Steam ID please
admins can i see the "proof" of my supposed teaming that vExcel showed one of u guys
how do i get back to spawn?
what server u on
what server are you on
recoil test
type /lobby in the chat
thx
np dude
@spare widget I've been mistakenly blocked. Can you help me? I'm a green player
You'll need to speak to who banned you, which I believe you have.
no i havent spoke to anyone my clan member spoke to Gareth i think
Who is the administrator in charge of false sealing? I was mistakenly sealed yesterday. It's hard for me to ask the administrator to check my account
because @blazing canopy is refusing to show me the proof of my supposed teaming
!steamid
Hey, @verbal owl
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
His proof isn't what determines the bans. We thoroughly look through all tickets to make a conclusion.
how do you put a link image on sign
First you need to be donator then you can do /sil (web link to image) while facing the sign and it'll paste.
oh im not donator nvm
@spare widget pyongumsu1
@strong meadow This is my ID. I'm a green player and never hack. I hope you check it. Thank you
Looking into it now.
please message @mellow tundra regarding your ban
!ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
@spare widget https://steamcommunity.com/profiles/76561198819394883/ This is my ID
ok
Hey, @obsidian roost
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
Hey admin, we played the game in an honest way last season without cheating. But he ben to us for cheating. How to do it?
!ticket
Hey, @obsidian roost
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
you can share it to an admin by adding the evidence to streamable or youtube and putting the link in a new ticket.
When will the administrator in charge of the ban go online? He is in a hurry to play the game
https://steamcommunity.com/profiles/76561198819394883/ This is my ID
unbanned, give it 5 and reconnect
in Gareth's reason for banning me he has said that i have helped this solo guy AK47 in multiple instances which is false and my clan member was pming AK47 because we infact were going to kick a member and replace them with him for the rest of wipe so i understand your reasoning of banning me .
if you heard the recording you would of heard that you would of heard us saying if you come out we will shoot you
i would like to request access to the proof sent in by vExcel too
The ban wasn't a VPN ban, he'll need to speak to @mellow tundra
/status
our team has even been killing AK47
band because i guy with vip reported us because they need all the money they can get because rustoria is a dying server
We don't disclose proof and this player didn't send proof in for the matter of fact. You understand why you were banned and you'll need to just wait till tomorrow.
yeah stfu you got no proof
so u banned with no proof
this server is so corrupt
I don't have evidence, so I'm banned for no reason
@strong meadow
its not hard
Nope banned with a lot of proof, I have even looked into it after Gareth did as I was curious.
@strong meadow Hey admin, we played the game in an honest way last season without cheating. But he ben to us for cheating. How to do it?
We don't disclose proof as you can use it to bypass how we can determine you're rulebreaking 🙂
The ban was not for no reason, message @mellow tundra
in the rules its says you can only do stuff with 6 people
if we cant see the proof how do we know u r banning with proof
I was banned for no reason, I also bought a server member just played two days, green players can not play hackers, I hope to check my account
@void condor Went in depth to explain more then most admins would, if you can't understand that then not sure what you want to hear.
we want the 'proof of us teaming'
but it is all false in his reason of the ban
is that hard
@strong meadow Hey admin, we played the game in an honest way last season without cheating. But he ben to us for cheating. How to do it?
plz
I have explained this multiple times, we don't disclose proof and the evidence is there as Gareth explains. Now arguing isn't helping the matter.
i need help on zues 5x https://youtu.be/JNSpn1sQV6E theres a clip he is esping
if you looking in this support text channel it is all the admins baning them for no reason then tell them they cant give them proof
@molten quest Send in a ticket please in-game (/ticket add (your report with details and include the link))
im not asking for proof im saying that everything in his reason for the ban is false
i dont know howww
@spiral whale It's our policy that we do not provide proof- but I can 100% assure you a lot goes into each decision. We don't ban lightly and strive to be as fair as possible in every single decision, man
Getting on the server to send the rules now 🙂
@spare widgetHey admin, we played the game in an honest way last season without cheating. But he ben to us for cheating. How to do it? https://steamcommunity.com/profiles/76561198819394883/ This is my profile
it isnt fair though you only have to get one side of the matter then thats the ban
My reason may be that I play games in China and open a VPN, which should be like this
you dont get evidence you just ban
What do you mean, BRUH?
straight away
Not at all :\
Of course we get evidence. We just don't share it...
we goot banned within 5 minutes of killing wsk
how can you make the descion to ban someone in that time
Providing evidence is completely separate than having evidence and using it to make informed decisions. I don't know your exact situation but Gareth is excellent as is Fizine.
im just saying its kinda not fair
we cant defend ourselves
i put the ticket now what
Vpn ban pls help
Please send your steamid
@molten quest If you sent the ticket in-game, then the next part is waiting for a response. An administrator will look into it as soon as possible
Hey dude i need help why an banned? im never use cheat and hack. this is my Steam URL https://steamcommunity.com/id/Sescoh/
@near halo 76561198985435541
@near halo Hey dude i need help why an banned? im never use cheat and hack. this is my Steam URL https://steamcommunity.com/id/Sescoh/
@spiral whale Here are the rules, directly stating that allying with more than 6 players is breaking the rules.
Also agreeing to the rules when you play the server.
zenzen i can see were you are coming from but within 5 minutes you made a decision to ban a whole group within 5 minutes is not that fair
alot goes into each decision but we got banned within around 5-10 minutes without talking to any of us baout the situation only talking to people who got mad because we beat them and they failed to raid us @strong meadow
https://steamcommunity.com/profiles/76561198985435541/got VPN banned plz help!!
like we cant defend ourselves against anything
An appeal has been made. An admin will review it as soon as they can
I didn't speak to anyone in regards to your ban btw, I checked the logs of the dms you/your group were sending backwards and forwards to another player when you were already at the maximum group size. This isn't allowed when you have the maximum group size
I didn't make the decision and I don't know all the details- but again, I really do trust each of the administrators and see every single day how fair they are in their decision making. They work very hard to be sure of things and I don't doubt they treated you the exact same as anyone else. But I get that it's frustrating, man, when you're on that end of it.
then make a decision we wasted a whole 3 days on this server just to get banned within 5 minutes
could i see these dms please
Your friends then decided to come in here, insult me and start talking a lot of shit. So they got theirselves permanent vacations from the server
i mean Gareth you are a bit of a neek
When I'm back at my pc I'll be happy to speak to you
ok thank you for your time i guess
An appeal has been made regarding your ban. An admin will review it as soon as they can
Gareth is a fat cunt
That's not nice 😦 Gareth is actually really great
yeah but he is a bit of a fat cunt
hol up
probably has 2 chins
Ty
Calm guys
ok
It really just proves how immature you really are, that you come in here and talk shit
oi send us the footage jamie
Also he's one of the founders of the server....so yeah. Probably not the best person to just go off on. He's done so much to make this place a great place to enjoy Rust.
go on

He did what he want with his money lul
we wasnt teaming tho and how were we above group limit may i ask
truth stfu you fat cunt
respond to my ticket god damnit
This has been explained a lot to you, Gareth is going to also explain it again in voice once he's back.
Feel free to join waiting for support
bruh how old are you
imagine asking the question
Admin I'm on vanilla main us and I'm floating in the sky DC off cargo I can't F1 is there any way you can kill me
fat neek
dont answer the question then
your like 17 and like 50lbs stfu
cry me a river
clever
why did we just get banned
shit sever mate
wait sorry is the part where i should start caring
/ticket
Hey, @grizzled scarab
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
76561199082069534 banned for crossteaming
are you done?
@fervent marsh Join Waiting for Support please
?steamid @jade matrix
Hey, @jade matrix
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
already sent it 76561199082069534
yo drag me in
Hey dude i need help why an banned? im never use cheat and hack. this is my Steam URL https://steamcommunity.com/id/Sescoh/ i played EU Main
@spare widget
What's up?
One minute
@spare widget this guy is targeting people from this discord tryna scam for skins
[GA]NATSUKINTA DISCORD ID 797492028057321482
@spiral whale Hey dude i need help why an banned? im never use cheat and hack. this is my Steam URL https://steamcommunity.com/id/Sescoh/ i played EU Main
@spare widget Hey dude i need help why an banned? im never use cheat and hack. this is my Steam URL https://steamcommunity.com/id/Sescoh/ i played EU Main
Talking to your teammate right now.
drag me in
@coral carbon Sorry but I'm not seeing that your account is banned
Also looks like Logan is sorting you out 🙂
yo I got banned for cheating but I aint cheatin where tf do I go
@spare widget why he got a association ban https://steamcommunity.com/profiles/76561198985435541/
my teammate also got banned
@static haven Post your Steam ID please
@spare widget bt im still cant log in EU Main server
76561198165854609 and my teammates Steam ID is 76561198448044176
my vip on my server is not working anymore and it keeps not working everyday and i dont know why
i like little kids
@static haven, you'll need to speak to @balmy cypress about your ban
damn
@spiral whale Did you want to come into Waiting for Support?
can i switch my vip from main to medium?
please contact @balmy cypress
i did but why does my vip only work some of the time
@shut pollen Can you hop in waiting for support please?
why he got a association ban https://steamcommunity.com/profiles/76561198985435541/ Any admin can tell me? <@&274971100184576010>
how do i create a ticket or report thingy?
/ticket add in game
to report someone for cheating
Hey, @mellow tundra
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
ok thanks
active cheater at launch on us main
/ticket add in game
Hey, @mellow tundra
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
lookin
Thx
not banned
But he cannot loggin
76561198151541332
eyo this luke dude aint responding
You'll have to be patient
@mellow tundra https://steamcommunity.com/profiles/76561198985435541/
Pls help
He still got kickedban by association ban for no reaaon
Vpn ban play with hacker
@static haven I'll be honest though, I doubt you're going to be unbanned but still feel free to send him that DM
idk if i did the appeal of a ban right. lol do i just drop my steam id?
No, we don't. There's always quite a bit that goes into it. But this isn't the place to go over that- that's where the conversation with Luke happens.
damn
luke takin days bro 😦
Luke is insanely busy but he's very good
wait no its logan
Cosmo, can you post your Steam ID please?
76561198425171528
i got banned from a bot logging into my acc
it was a fake icefuse bot
@mellow tundra still got something wrong. He cannot login.
can you tell us where a cheaters base is that i got banned?
he took all are stuff
and moved it somewhere
then got banned
@molten quest We don't disclose that or interfere with gameplay honestly
@stoic condor Can you join Waiting for Support?
Does VIP give privilege in the server queue?
Do you mean on the vanilla servers? Then yes. VIP skips the queue
Logan is taking to me rn
Yes, thank you!
Should I still join?
Yes please
