#support

1 messages · Page 1332 of 1

shadow snow
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im from china

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🙂

near halo
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1-800-273-8255

shadow snow
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bruh

near halo
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National Suicide Prevention Lifeline

shadow snow
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im dead

ruby ivy
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LOL

shadow snow
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im not going to kill myself

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dumbass

near halo
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That is all the support I can give you right now.

shadow snow
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im not a emo

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little shit

near halo
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Alright you need to cool down

shadow snow
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no u

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litsen here mister

grand geyser
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@shadow snow Please, if you don't need any support from us, move to #general. Have a lovely day.

shadow snow
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NO

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U

steady sequoia
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@shadow snow You have problems did your parent's dropped you wong ?

near halo
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Please stop writing unrelated stuff in the support channel.

raven mist
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Please keep the support channel for support only

gritty aurora
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<@&274971100184576010> can you take a look at someone who has been sus all morning he is on the us 3x and their clan name is oozma

near halo
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Please do /ticket in game!

sharp night
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us main down again

near halo
sharp night
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ty

bright crown
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ive dc'd like 30 times in the last hour

mental grove
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zenZen

wicked pollen
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main is down again

mental grove
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I have a question. The server is lagging too much right now.
I'm at the outpost.
Now I want to go to bed.
But if you go to bed at an outpost, the NPC kills you.
Is it the same when the server is bad?

near halo
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I think it's always like that.

hollow stream
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<@&274971100184576010> BRO WE JUST GOT RAIDED BECAUSE U WONT JUST LOOK THERE AIMBOTING

near halo
serene epoch
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xD

hollow stream
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bro

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screw ur shiter ticketing

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like were getting killed

near halo
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Okay.

serene epoch
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f7 and stay inside dude ez

hollow stream
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and we all ticketed

fossil igloo
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Just because you spam tickets, it doesnt mean its being looked at faster

marsh fjord
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how often does a new vip package open up? been refreshing for like 3 days on us medium waiting for one, not blaming you guys or anything

fossil igloo
marsh fjord
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oh alright

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thanks

cosmic kindle
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What kind of rewards do you get when boosting btw?

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Im just boosting for the support, but never really looked into it 🙂

shut bridge
gaunt zephyr
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Hello. I'd like to report a group that played with cheater just 5min ago. We did report the cheater and he got banned by AC right a way. 🙂

wind flower
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shit ass fucking server it wont let me fucking connect and rust is time consuming as is yet im in the wild with all my shit sleeping because i cant connect

solar sedge
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whenever i load into rtg i have to do the /loadout commad but i was wondering if there is a way to have my loadout auto loaded everytime i join?

lost gale
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i cant load in Us Main it jus says disconnected or connection attempt failed

wind flower
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same

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@lost gale

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i had hella scrap on me about to get bps and im in wild

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fuck me

lost gale
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the client connect doesnt work either

wind flower
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how do you client connect?

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what is the ip?

lost gale
wind flower
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not found

lost gale
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i dont think it matters if we have it or not its jus not working

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i tryed restating but that didnt work

wind flower
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yeah

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shit server dude im about to find a better one, i always get timed out and its laggy and least 10 times each wipe

marsh fjord
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they're obviously working on it if you checked announcements instead of flying into the wrong channel to complain

near halo
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Lmao i ran into 3 eoka cheaters already

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I refunded

spare widget
near halo
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Its laggy as shit too

gusty shore
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ZENzen whappy

lost gale
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trick what are u saying this is the support channel

marsh fjord
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not you im talking about the people just randomly complaining about stuff that support obviously can't help with

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they know the server is already acting up, coming here doesn't help

spare widget
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@near halo Sorry you had that happen :/ I can tell you 100% that we work to catch every cheater possible 24/7. If you do have suspicions/issues, /ticket in-game paired with an F7 is great

marsh fjord
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like it doesn't matter that you're in the wild with scrap, everyone's being affected

steady sequoia
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Any updates on my bad? <@&274971100184576010> ?
Ban appeal was created by -> rebudijs#7777

gusty shore
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my guy said its a shit server 😢 trust me youll miss it

near halo
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Ive used f7 on all of them and there still here after a day 😂

spare widget
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Everyone has a right to their own opinion. And F7 doesn’t go to us.

gusty shore
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f7 goes to EAC

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or

near halo
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o

gusty shore
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i mean

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facepunch or whatever

near halo
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Yea

spare widget
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So... yeah. That goes to EAC which is a third party hired by Facepunch. /ticket add (your report) goes to the admin team.

gusty shore
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^

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zenzen did you read my dms 😔

spare widget
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We catch them faster than EAC the majority of the time- but using both is great honestly. As well as not calling them out in chat/voice.

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Yes @gusty shore I’ll respond later

gusty shore
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yeah, try to restrict calling them out, helps with admins being able to spectate them etc

sharp night
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us main fixed yet?

true flower
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@spare widget my friend was banned by mistake

gusty shore
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better yet, if you find someone you suspect cheating. /ticket in game, f7 report it, and try to get a clip of whatever you feel was suspicious.

spare widget
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Have your friend come in here please and post their Steam ID

lost gale
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ZenZen why cant I connect to the main server is this happing for alot of people

true flower
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ok

spare widget
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@sharp night Looks like there are over 400 people on there but yeah, definitely been experiencing some connectivity issues today. I just know everything is being done to continue managing it. I would assume connection issues are happening depending on where you’re coming from honestly because there are a ton of people not having a problem getting on

wind flower
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@marsh fjord who even are you dude to act like you have power?

gusty shore
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please go to #general if you're not asking for support.

marsh fjord
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i don't need power to tell you your comments don't help at all lol, also get out of support already

spare widget
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It’s not about power but everything they’re saying does seem to be correct. Would recommend jumping back over to #general though

wind flower
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dude im reading what you admin have to say in this chat so why are you guys telling me to leave?

spare widget
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Feel for you though, @wind flower, sorry you lost some stuff and obviously I’d want to do anything possible to avoid that always but hopefully you understand it’s beyond our control. Everything is being done to smooth out connectivity problems

wind flower
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my fault

gusty shore
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General conversation - unless you're asking specifically for support - should be in the #general chat. #support is used for, well, support.

spare widget
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And yeah, stay and read all you want lol I just meant this conversation where it was steering off into misc stuff that doesn’t fit into actively needing support- no worries though

wind flower
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👍 .

near halo
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any of u boys a admin or what?

tough bane
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lewis, i saw you for a second in waiting for support. You do need any help?

near halo
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if you can help with being banned for something that isnt right yes lol

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on us 5x no bp

tough bane
raven mist
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@steady sequoia contact @balmy cypress regarding your ban

grim sail
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@raven mist

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may i have a word

raven mist
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Whats wrong?

grim sail
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can u get banned for association

silver arch
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<@&274971100184576010> i was accidentally banned so please cancel

lost gale
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Is there a way to refund vip

raven mist
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Yes you can hawkings

grim sail
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that is without knowledge

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can u

marble mantleBOT
tough bane
lost gale
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thank you nuclear

raven mist
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Sad to see a refund! But yes you can check it out with luke

lost gale
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I rather not refund but if i cant play then i kinda have to

grim sail
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@fallen smelt

safe fulcrum
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how do i get unbanned for something i didnt do

grim sail
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i dm u

raven mist
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Its something we are working one @lost gale believe me , devs are working hard on it..

lost gale
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i belive you rustoria seems ike the only server that cares

grim sail
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ok so u can get banned for not knowin ur team mate is cheatin?

raven mist
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We do care about it ! Alot , thats why we're not happy if players are not happy and want to refund

grim sail
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yes or no some 1

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yk i aint even worried about it lmao idc

lost gale
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hawkins somone ik got banned and they wouldnt tell him who it was lol

near halo
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ESP'r on US Main right now

grim sail
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@lost gale ppl are bad at this game and love to complain comedy gold

raven mist
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If a player was cheating in your team and he got banned by us you probably will get banned for playing with a cheater but you are always able to appeal your ban so we can check out the situation @grim sail

grim sail
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not sayin there was just askin for a friend

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some like that

tough bane
marble mantleBOT
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Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

tough bane
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PLease create an ingame report via /ticket.

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@near halo

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i did delete that post so the possible accused player does not have any chance to be warned.

grim sail
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vibe its a waste of time man

near halo
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I did, he just crouch peeked us one at a time when we stopped looking 1v7

spare widget
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It’s not a waste of time.

near halo
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wiped a full squad @ mil tun

grim sail
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id love to be proved wrong

spare widget
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Send in a ticket in-game and combine that with an F7. We’ll 100% follow up for you

grim sail
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there you go

tough bane
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@grim sail Admins are pretty busy and they take their job pretty serious. That's why it does take sometimes longer. But it needs what it needs.

grim sail
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lil boost never hurts yall lmao

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ofc

raven mist
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Im not sure what the issue is @grim sail ?

grim sail
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dont have 1

ornate widget
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Hey anyone able to pair their Rust+ app with the server? It says server offline for me

raven mist
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You came in here with a question which i answered

grim sail
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yea were good now

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im just bein a hater

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ill take it somewhere that deserves it

tough bane
rough iris
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is there still broken from last night?

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cuz i cant get in

grim sail
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huh @tough bane

tough bane
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!rustapp

marble mantleBOT
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Hey, @tough bane

We are aware of some of our servers not being able to be paired with Rust+ app.

We are currently looking into the issues with the app and we are working on solving this as soon as possible, we will make sure to notify you once this has been fixed.

ornate widget
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Thanks bot

grim sail
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mmk

tough bane
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thanks player 😄

ornate widget
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😄

raven mist
lusty void
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Yo is anyone else not able to get into US MAIN

near halo
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Kids still just murdering everyone 1v9 now

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Got a squad of 4.0's with 3-5k hours

tough bane
gusty relic
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prob use hack i sware

neat lantern
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me too

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i cant get into the server it says connection attempt failed

rough iris
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me as well

gusty relic
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he changed name

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lol

tough bane
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if you did report him via steamid we gonna find him.

neat lantern
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/ticket

marble mantleBOT
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Hey, @neat lantern

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

gusty relic
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i did it

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i think

neat lantern
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yo admin can you help me

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i cant join the server but i can join any other server

tough bane
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Whats the issue coming up?

mellow tundra
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Looking into @compact scaffold

neat lantern
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it says connection attempt failed

mellow tundra
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@compact scaffold is booting online

neat lantern
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@tough bane i tried the ip connect, and it said diconection and timed out

lost hound
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^ i have this on us main

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my hole clan is in but i cant join for like 1hr now

near halo
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try verify ur files on steam i had same problem other day but diff server

lost hound
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i can join other servers just toria main doing it

neat lantern
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same

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i also tried vrerrifying game files

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still no work

nova knot
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yeah i cant join this server either and have verified

lost hound
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clancy you from east coast?

neat lantern
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i just uninstalled and im reinstalling it

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yeah

lost hound
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@nova knot you from east coast to?

nova knot
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yes

wind flower
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same

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and i cant connect

wide sorrel
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what time is the trio 5x us gonna be up

lost hound
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so east coast cant join

wise marsh
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/report

marble mantleBOT
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Hey, @wise marsh

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

near halo
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i anit no admin or anything btw just waiting for them too get back too me about my appeal, maybe try and port forward the game?

nova knot
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what does that mean

neat lantern
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@tough bane what can i do to join

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and can you get banned for being racist

nova knot
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yo clancy lmk if reinstalling works for you

near halo
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idk how too explain it well lol you do it though your internet provider if you log into that, look it up its easy too do, iv had too do it in the past with games with cod, csgo ect and works perfect after no connection issues

lusty void
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Anyone on east coast can’t join

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So how does that work

nova knot
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what if i vpn'd to cali or something

lost hound
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kiwi everyone talking rn is from the east coast

neat lantern
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im in DC

lusty void
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Okay so are they doing anything about the ddoss or are we just fucked

nova knot
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its def server side because i can join other servers no problem

lost hound
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prob fucked till it restarts

near halo
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im uk lmao but i anit here coz connection issues

mystic sierra
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Aii bro why can i not join

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This is painful

lost hound
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lewis meant everyone having a prob with connection

mystic sierra
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it keeps saying connection attempt failed\

neat lantern
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samw

lusty void
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Same here

nova knot
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thats why we all here

lusty void
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This is balls dude

nova knot
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u east coast? @mystic sierra

lost hound
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<@&274971100184576010> east coast cant connect to toria usmain

nova knot
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US Main

mystic sierra
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yeah i am

willow tendon
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We are aware, we are looking for a fix.

lusty void
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Cmon famous u got this we’re all relying on you

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No pressure

mystic sierra
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its not true, some ppl on est can connect some cant

lost hound
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restart the server?

nova knot
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I FOUND A FIX

lusty void
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What

neat lantern
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WHAT

mystic sierra
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cap

rough iris
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and it is?

nova knot
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IF YOU HAVE A VPN SET IT TO SOMEWHERE IN EUROPE

lusty void
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Nice

neat lantern
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OHH TRUE

lusty void
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What about if u got no con

nova knot
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im loading in rn

near halo
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admins dw apro iv been unbanned, nobody spoke or told me tho lol

lusty void
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Vpn

nova knot
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theres free ones

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its the only fix ive found

near halo
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yea im from uk i can connect fine

nova knot
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i just set mine to paris and loaded in immediately

lusty void
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This sucks

rough iris
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whats ping lookin like

mystic sierra
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The fact that i was in, got dc'd cuz of lag and now i cant get back in hurts

near halo
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110 on the game console for me in main menu it says 22 but its a us server so i expect its the 110 hahah, but dont get no lag or anything feels completely fine

mystic sierra
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and im gonna have to sit in a queue ffs

lusty void
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Server isn’t full

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Because so many people can’t get in

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This really sucks tho

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Every main server I play on gets dossed

mild siren
#

@balmy cypress Could you message me please

tough bane
#

Please move to #general If you do not have any support related issues.

patent moss
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can someone help me switch my vip to us medium ?

lusty void
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Yes we can’t get into the server I think that’s a decent issue

tough bane
tough bane
summer jay
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his clan name and spam

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on trios

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5x

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no bps

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<@&274980199668645888>

willow tendon
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One sec.

exotic ice
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Evertime i try to join Us main It keeps saying disconnected:connection Attempt failed.

willow tendon
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Ive already said that we are working on a fix.

exotic ice
#

I want to play broo

granite badge
#

I muted someone last night any ever since then I can't see my /commands at all, the /s for shop, any of it. It's like a system message got turned off or something. Anyone know how I can fix this? I'd really appreciate it.

marble mantleBOT
granite badge
#

like for example if I type /home 1 , I don't get a message telling me in 25 seconds I'll teleport, etc

willow tendon
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Do that above @granite badge

granite badge
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ok famous thank u i'll give it a try man

wise marsh
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i ned help

spare widget
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@wise marsh What's up?

wise marsh
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there are hackers ojn 10x eu

spare widget
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@wise marsh Your ticket is being looked into..

wise marsh
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okok

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but ther are so many

spare widget
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Thank you for sending it in- we'll make sure to check to see what's happening

granite badge
#

@willow tendon ur awesome man thanks

spare widget
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If you're concerned about a separate individual, you are more than welcome to send in another ticket with those details but at this time I only see what you've submitted and I can assure you it's being followed up on @wise marsh

wise marsh
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i have clips

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can i send so they get insta banned ?

spare widget
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Can you join Waiting for Support please?

wind flower
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bro the server still wont let me join :/

wise marsh
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is he gonna get banned

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he took so much loot from us

spare widget
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@wise marsh Can you join Waiting for Support?

stuck tartan
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i cant connect to main

lusty void
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We’re all having that problem @stuck tartan anyone on east coast is just screwed rn and it sucks

nocturne meadow
#

Is there any admin that can help me with ban?

sharp night
#

reset your wifi guys i just reset my wifi now i can connect

lusty void
#

Yo admins could you guys try a server restart or something to try and fix the problem

grand geyser
lusty void
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because now every East coast play will be stuck in queue

grand geyser
rare gate
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I feel like having 3 accounts with 3 kits of all levels is considered teaming on a 5x

#

Rustioria dont wanna say nothing bout that

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cash out

lusty void
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@grand geyser Could you give us updates on any progress thank u for working on it at least

hybrid willow
#

I ran a rust server without any problem port forwarding on my previous Netgear router. Now I installed an ASUS (GT-AC5300) router, and port forwards don't work with this one. Anyone running servers through ASUS routers, or good at port forwarding in general, who can help me troubleshoot. Getting a bit desperate...

fading pebble
#

why do i only have 1 point

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and i had 87

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before i spent any

stuck tartan
#

Damn EASTSIDE better than west

grand geyser
stuck tartan
#

Just block west we’ll be good

fading pebble
#

and you guys having problems with points

grand geyser
fading pebble
#

ill try

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happened with my tm8 too

grave mango
fading pebble
#

im aware

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i had 87 yesterday

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reloging now

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my tm8 had 19 and now he has 1

grave mango
#

ok

fading pebble
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im reloging rn

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it should work

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ok

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it worked

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2 times the charm

rancid badger
#

i cant connect to us main is something going on?

grand geyser
#

@rancid badger Unfortunately we are facing some connectivity issues for our servers but I can tell you that our developer team are working hard to resolve these issues.

whole spire
#

i got banned on the 5x solo duo trio for playing with a hacker, the dude wasnt in my team we were neighbors and he seen i was getting raided so he came and helped me we werent exceeding group limit of 3 and i never knew he was hacking

marble mantleBOT
rare gate
#

id like to give some info about a certain team on 5x no bps

torn sky
#

Feel free to create a /ticket ingame on that

rare gate
#

just my thoughts when a staff has the chance

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its not about a hacker

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its about the server in general

torn sky
#

Ehm my dms are open

rare gate
#

just my thougthts

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bet

rough iris
#

is there a est time that us main will be fixed?

whole spire
#

@torn sky i signed in with my steam

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now what

torn sky
#

pls send me your steamid in here or via dms

whole spire
#

76561199114083813

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@torn sky

torn sky
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alright i created a ban appeal on your behalf, an admin will be with you shortly

whole spire
#

thxs alot

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will they dm me or?

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@torn sky

torn sky
#

you will most likely receive a tag by a staff member in here

whole spire
#

oh ok

spare widget
#

@rough iris There's no exact time. It's something that's always a continuous work in progress. I can assure you 100% though that everything possible is being done to address every network or connectivity issue.

rough iris
#

ok

spare widget
#

@whole spire Please message @violet dagger about your ban. Feel free to send him a DM

whole spire
#

@spare widget i dmed them

exotic ice
#

WHAT THE FUCK IS UP WITH EAST COAST RUST BROO

rare gate
#

Whats up people paying to win on 5x its runing yout community

lusty void
#

@exotic ice Its a Ddoss they're trying to fix it, Look through the chat instead of yelling

exotic ice
#

No shit they havent done anything its been a day already

raven mist
#

I can ensure you that alot is being done to prevent these issues

exotic ice
#

Yeah but how is it just east coast

#

I Legit paid your server to play and i cant

raven mist
#

Im sorry to hear that, but devs are doing their best!

exotic ice
#

Well when can i play?

raven mist
#

Can't give an exact ETA, but will be soon!

lusty void
#

anyway to find out what clan it is and ban them off of rustoria servers?

rare gate
#

im in support channel tryna give my thought on the 5x no bp

lavish oxide
#

@balmy cypress check dms pls

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i need transfer my vip

high heart
#

!ticket

marble mantleBOT
#

Hey, @high heart

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

near halo
#

i need my discord unlinked from this steam

tough bane
marble mantleBOT
near halo
#

sent one

tough bane
#

then you need to wait for adminteam

near halo
#

???

sick linden
#

can i get help plz

void condor
#

What's up Jordo?

sick linden
#

i got banned from trio server

void condor
#

What was your name in game?

sick linden
#

azzy, i was banned for group limit but the reason is cause we kicked one of our teammates that tried to inside us and got someone else to join

tough bane
#

?banappeal @coarse saddle

marble mantleBOT
royal knoll
#

what payment methods are available here for VIP?

#

i mean i can buy vip on rustafied coz there is card method, but cant on moose coz there is only paypal

#

what methods is here

near halo
#

PayPal & Credit/Debit Card

grand geyser
royal knoll
#

ok nice, will buy next month ty

wheat garnet
#

can i used a prepaided card out of the US to buy vip

pulsar holly
#

So im on [na] rustoria.co - rtg (ukn) com and i was prating my spray with ak and lr and suddenly the recoil just went straight down after the last few shots with infinite ammo and i am really confused if thats a new thing the server added or just a new rust thing, as far as im aware its not a new rust thing and its really annoying

haughty plinth
#

that happened to me too, its a glitch^

#

it happened on 5x trio

pulsar holly
#

hmmmm thats good to know thank you

haughty plinth
#

yw

whole lagoon
#

i need someone to help me with my vip i changed my steam url and now its gone

simple gorge
#

flad ill be right with you in a second

grand geyser
vocal loom
#

i need help by the host

#

there are cheaters in servser now

#

pls help us

spare widget
#

@vocal loom Send in a ticket please in-game, /ticket add (your report with details). Please don't report an entire group for cheating. It helps a lot if you can provide a name of a suspicious player you have concerns about while refraining from calling them out in chat or anything. Also helps to pair a ticket with an F7.

steel marten
#

can i get a second pair of eyes on a guy i made a ticket for

frail mountain
#

can someone pass me through queuon small

tranquil berry
#

@spare widget Good afternoon, I bought a VIP as a gift for my friend, but he cannot log into the server now.

#

could you help me?

severe oasis
#

<@&274971100184576010> How to check if im shadowbanned or something like that? I'm getting disconnected everytime i pass the queue on rustoria eu medium

balmy cypress
near halo
#

Will an admin remove a vending machine i placed in the wrong way, it said it was towards the wall, BUT NO, its right in the fucking way

tranquil berry
#

@balmy cypress Can you tell me when the VIP will start working?

severe oasis
#

i dont remember exactly, no information about ban, just disconnected from server

#

Disconnected : Timed out.

balmy cypress
tranquil berry
#

Yes, for a friend.

#

@balmy cypress 76561198188294941 Steam Id

balmy cypress
echo venture
severe oasis
#

Eu

#

Will tell you if it happens again

#

i restarted my router

#

trying to get into server for 4th time..

#

11 ahead of me

full glacier
#

can someone skip me through q on small? still isn't working...

#

nvm, Luke is doing it

golden bear
#

Its been three days and my queue skip still is not working

nimble surge
#

yo can i get some support

#

my queue skip still is not working either and its been three days

grand geyser
#

@steady yew Please make a /ticket in-game and put all of details in it, including their nicknames and do not call them out in here or in in-game chat.

green vapor
#

Can someone pass me the Ip of the EU sv x10?

steel marten
#

hes banned @steady yew i saw his sleeper

marble mantleBOT
#

Hey, @golden bear

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

Double check you are connecting to the correct server. If you are then,

Please make sure to get your steamid64 (you can get it from https://rustoria.co/getmyid if you don't have it) and contact Lukė#5713 and make sure to provide him your steamid64 + whatever information you can to help him so he can help you faster.

Rustoria

The trend setters of modded Rust.

steady yew
#

@grand geyser I have (ticket 385) just created a message on here to see if it would help

#

Would you like me to create a reply with more information?

grand geyser
#

You can create another ticket if you would like with more details on that situation if you want to.

arctic rivet
#

hey zenzen anyway i can get unbanned in 2 days? Thats when the 60 days will be up

spare widget
#

@arctic rivet Come back on the 10th

#

Please. Have a good weekend though

torn token
#

ZenZen do you mind if I DM you? Got a confidential matter.

arctic rivet
#

10th ok sounds good! and you too

spare widget
#

@torn token Don't mind at all. Message me whenever

limpid saddle
#

sa

wind flower
#

i think homie has aimbot how do i report? i have recording

brisk vessel
#

!report @wind flower

marble mantleBOT
#

Hey, @wind flower

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

wind flower
#

nvm to much work

haughty harbor
near halo
#

i need admin unlink

spare widget
#

@near halo I can help with that. Can you send me your Steam ID please?

short skiff
#

What happend with the large oil rig on EU MAIN ? Military Transport heli is stuck, any admin can screen or record this i want to see what happend xD

tawny turret
shrewd mountain
#

@spare widget u here?

spare widget
#

@shrewd mountain Yes

tawny turret
#

i have a question?

shrewd mountain
#

can u vouch for me not being a hacker, given our recent conversation?

#

i got banned on rusticated for some reason and cant find a way to prove my innocence @spare widget

steel marten
#

just dont cheat

shrewd mountain
#

i dont cheat, rustoria mods know this

spare widget
#

@shrewd mountain Can you post your Steam ID again please?

shrewd mountain
#

ofc

#

76561198889181793

tawny turret
#

@spare widget when your done with him could you help me as well?

spare widget
#

and just right off the bat I can't vouch for anyone, just to get that out of the way

shrewd mountain
#

@spare widget your in now way obligated to help me btw, idk if theres even any way for you to help

spare widget
#

I'm just trying to remember everything. We deal with so many people every day. I'm familiar but yeah, hopefully you understand

shrewd mountain
#

you where a very understanding mod, and rusticated isnt comparable to that, so kinda just looking for ur advice

spare widget
#

Come in Waiting for Support please

#

@tawny turret And yes, Melonhead, just a second

hallow sinew
#

How do i report a potential cheater

spare widget
#

@hallow sinew Do in-game /ticket add (your report with details) and pair that with an F7

pliant nest
#

How do i create a ticket on the discord? havbing trouble joining the server

spare widget
#

Which server are you trying to connect to?

pliant nest
#

10x eu nopbs

#

i joined using boosteroid earlier, i dont know if thats fucked with my shit

#

dont buy boosteroid

#

its a russian scam

grand geyser
# pliant nest

Please try and restart your steam, verify your game files.

#

!gamefiles

marble mantleBOT
steady yew
#

rebudijs how long does a "temp EAC ban" take to be "investigated"

grand geyser
#

After that you should be good to connect.

steady yew
#

I am confused on how someone can get a ban message on the rust mainscreen and still not have their teammates banned

tardy otter
#

Bro I’ve been banned for getting kicked out of a team and then going back into the base because I know the codes and then said I had a team limit of more than 3

#

Can I get an unban

summer jay
#

trio no bpx 5x

tardy otter
#

Rustoria 5x solo/duo/trio

grand geyser
summer jay
#

eu

#

i think

brisk vessel
#

It is someones name in-game

grand geyser
summer jay
#

bruh what

#

@grand geyser

#

what

pliant nest
#

@grand geyser worked, thansk

summer jay
#

i said

#

TRIO 5X

#

@compact scaffold

#

that one

grand geyser
#

I'll hop in.

tawny turret
#

Im only here because i paid for vip and wipe pass and still havent gotten either in my gifts and its been 2 days

marble mantleBOT
#

Hey, @tawny turret

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

Double check you are connecting to the correct server. If you are then,

Please make sure to get your steamid64 (you can get it from https://rustoria.co/getmyid if you don't have it) and contact Lukė#5713 and make sure to provide him your steamid64 + whatever information you can to help him so he can help you faster.

Rustoria

The trend setters of modded Rust.

near halo
#

@spare widget sent

tawny turret
#

i cant add him on discord

#

so how would i get in contact with him

grand geyser
#

@summer jay Indeed it was a player with that nickname, we are dealing with it. Thank you for letting us know.

tawny turret
#

@balmy cypress

#

i need help with vip

grand geyser
violet tundra
#

hey

grand geyser
summer jay
#

ok

violet tundra
#

Hi, sorry im good, thanks anyways

tranquil berry
#

Good evening, I bought a VIP, but the transaction does not go through on your part.

vale niche
#

how would I get somebody banned for scripting with proof?

#

since they're is no ticket system

ebon fox
#

disconnected eac authenticat timed out whats that mean

grand geyser
grand geyser
#

!gamefiles

marble mantleBOT
safe cradle
spare widget
#

Once you follow all the steps to link (Don't worry about the Youtube link although you can do it manually), wait 5-10 minutes and do /auth

bleak swallow
#

Where can i appeal an association ban. Did not know guy was cheating.

spare widget
#

@bleak swallow Post your Steam ID please

bleak swallow
#

76561198844828201

spare widget
#

@bleak swallow Message @slate sleet please about your ban. He can sort you out and answer whatever you need

finite nova
#

how do i report someone

grand geyser
marble mantleBOT
#

Hey, @finite nova

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

finite nova
#

report system is broken

#

doesnt make sense

#

doesnt explain how it work

spare widget
#

@finite nova When you're in game, you can type in chat "/ticket add (your report with details)". That will go straight to the administrator team. Also recommend if it's suspected cheating to pair that with an F7 to report directly to EAC as well

gusty shore
#

to this day i am still trying to get unvanned everyone let’s make a petition to unban me

normal raft
#

/ticket

marble mantleBOT
#

Hey, @normal raft

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

normal raft
#

I need support

tough bane
#

?banappeal @austere walrus

marble mantleBOT
austere walrus
#

76561199071592524

spare widget
#

@austere walrus Hey Predator, can you join Waiting for Support?

austere walrus
#

yea

tough bane
#

@uuuh all 4 admins in there 😄

tardy cargo
#

any admins on EU Long? got some esp cheaters

#

jesus this server

balmy cypress
marble mantleBOT
#

Hey, @tardy cargo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

tardy pike
#

i need admin rn

unborn brook
#

Hi i got banned because my character is glitched

#

And my whole squad is now getting banned.

#

Can you please fix this

quartz cove
#

Could we get an admin to discuss this?

whole lagoon
#

you just banned the whole horse gang falsely

#

he has a gltiched character

unborn brook
#

Im here @mellow tundra

tardy cargo
#

well its to late now they allready gone, need to be live they say

near halo
#

@balmy cypress yo was horse gang cheating?

languid scroll
#

is there anyway to swap my vip for other server? if so where to i need to contact

marble mantleBOT
#

Hey, @languid scroll

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

Double check you are connecting to the correct server. If you are then,

Please make sure to get your steamid64 (you can get it from https://rustoria.co/getmyid if you don't have it) and contact Lukė#5713 and make sure to provide him your steamid64 + whatever information you can to help him so he can help you faster.

Rustoria

The trend setters of modded Rust.

spare widget
#

@languid scroll Send @balmy cypress a message

grave mango
#

With steamid64^

languid scroll
#

thank you

balmy cypress
meager schooner
#

CHEATER ON 10X US

balmy cypress
marble mantleBOT
#

Hey, @meager schooner

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

meager schooner
#

OKAY

#

i send a ticket

undone canyon
#

how i appeal a ban

#

make ticket

#

?

spare widget
#

@undone canyon Post your Steam ID please

undone canyon
#

can i talk to someone about it?

spare widget
#

Yeah, first step is posting your Steam ID please

undone canyon
#

k

#

one sec#

#

76561198023401925

#

@spare widget

meager schooner
#

can the admin that is dealing with my ticket move me to support channel please

safe thunder
#

wait how is that guy cheating unless im missing something

meager schooner
#

join vc

#

chit chat 3

#

watch it frame by frame from 23 seconds

#

you cant see him at all and then the second he peaks my friend he gets tripled

#

like we had no idea he was there until my friend and i got our heads blown off in a matter of 1 secon

short ridge
#

that didnt look too sketchy tbh

meager schooner
#

are you kidding bro 😭

granite hawk
#

76561199019126549 @spare widget

safe thunder
#

honestly that looks pretty normal to me

unkempt vector
#

I have a quick question

#

does Rustoria not ban people who are cheating if they are donaters?

mellow tundra
#

We ban anyone regardless if they are a donator or not.

gusty shore
#

@spare widget soooo are you busy

silent sphinx
#

i need help

#

how can i open a ticket?

#

?ticket

marble mantleBOT
#

Hey, @silent sphinx

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

gusty shore
#

bruh

fervent marsh
#

guys ive just been sexually assaulted by a man on the rustoria 3x he is part of a team called WSK they are very strange people who got salty and go me banned cus they failed to raid twice

#

please help me

#

someone

mighty socket
#

there is a cheater on us 10x named omar in glo clan he prefired me twice in a row while i was slow walking

marble mantleBOT
#

Hey, @mighty socket

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

brisk bluff
near halo
#

Yo theres a guy thats no clipping

mighty socket
#

server?

near halo
#

He noclipped out of my base

mighty socket
#

he tpd home

near halo
#

10x us nobs

mighty socket
#

prolly

near halo
#

In my base

mighty socket
#

hyea

#

u can if ur building blocked

verbal owl
#

What if I'm banned for no reason、

#

???

mighty socket
#

YOU CANT BE

verbal owl
#

Is the administrator in

tacit steppe
#

just be patient

verbal owl
#

All right, my baby

hasty marsh
#

how do you do the /sil command when it says [raw] at the end?

#

hello anyone know?

near halo
#

Let me ask someone for you.

hasty marsh
#

ok coll

verbal owl
#

Can someone contact us main administrator

visual vale
#

why cant i pick up car parts in 3x no bps?

tacit steppe
#

because

hasty marsh
#

@near halo did u get an answer

near halo
#

not yet

near halo
tacit steppe
near halo
#

For the people waiting in support channel. Tell me what the issue is!

#

I can help you!

tacit steppe
#

my queue skip is broken

#

:sad:

near halo
#

need help with a cheater who is in our base

tacit steppe
verbal owl
#

I don't know what to do. I'm not hacking

near halo
#

got clips

#

and baltent

#

blatent

#

Have you done /ticket in game?

#

me?

near halo
tacit steppe
#

gubei

near halo
tacit steppe
#

last wipe

#

map wipe

#

last week

hasty marsh
#

what was de answer?

near halo
#

Please contact @balmy cypress if you have troubles with your VIP

hasty marsh
#

how do u do it

near halo
#

He is online right now

tacit steppe
#

could we VC?

#

mystic

near halo
#

Yes one second

tacit steppe
#

okay

#

thank u

near halo
#

made a ticket

#

Please wait until one of the admins contacts you about it.

verbal owl
#

OK, I'm waiting for the administrator to contact me. Thank you

#

I'm a Chinese green player. I can't understand English, so I'm going to translate it

#

I didn't play yesterday. Today I went online and saw that I was banned. It's hard

near halo
#

can I ask a question

#

Do not tag Ryan please

#

??

tacit steppe
#

you've been COCONUT MALLED!

#

who is ryan

near halo
#

how do I make a ticket

#

@near halo

tacit steppe
#

/ticket in game

marble mantleBOT
#

Hey, @tacit steppe

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

near halo
#

not in game...

tacit steppe
#

idk tgen

torpid sapphire
#

how can i talk to an admin?

near halo
#

talk to me

#

whats the problem

verbal owl
#

I also want to contact the management, my account was blocked for no reason, I am so wronged

near halo
#

@near halo I have a streamer buddy thats trying to stream on a rustoria server but is in q

#

don't content creators get q skip

sweet matrix
#

No lol

verbal owl
#

@near halo Are you a receptionist, brother

near halo
#

U can call me that

sweet matrix
#

He needs a ban appeal mystic he was talking about it in gen

near halo
#

Ok what is ur SteamID gubei

verbal owl
#

@near halo My friend was banned for no reason, but my friend who untied it didn't untie it

near halo
#

Can u give me the SteamID of the banned account?

verbal owl
#

This is my steam ID

#

I'm a green player. I've never hacked for 400 hours. I'm very happy

#

My server is us main

near halo
#

Ok I will make a ban appeal for you

verbal owl
#

Thank you. How long can I receive you@near halo

near halo
verbal owl
#

OK, thank you for loving your first day

#

The server member I just bought two days ago was mistakenly blocked after playing for only two days

balmy cypress
#

@verbal owl you can DM @violet dagger to discuss your ban 🙂

verbal owl
#

I'm a green player in China. I can't understand English. I can't find similio. Please @ similio

#

@balmy cypress

balmy cypress
#

Click his name

#

and select message

#

he will reply when he is online in the morning

verbal owl
#

Will he be online only in the morning

near halo
verbal owl
#

Sicario Is that similio?

simple laurel
#

Hey admin, we played the game in an honest way last season without cheating. But he ben to us for cheating. How to do it?

uneven veldt
#

Hey admin i accidentally bought VIP for the wrong server, is there anyway i could get a refund on it?

spare widget
#

@uneven veldt Message @balmy cypress please about VIP

#

@simple laurel Post your Steam ID please

fervent marsh
#

admins can i see the "proof" of my supposed teaming that vExcel showed one of u guys

near halo
#

how do i get back to spawn?

fervent marsh
#

what server u on

fervent marsh
near halo
#

recoil test

fervent marsh
#

type /lobby in the chat

near halo
#

thx

fervent marsh
#

np dude

verbal owl
#

@spare widget I've been mistakenly blocked. Can you help me? I'm a green player

strong meadow
fervent marsh
verbal owl
#

Who is the administrator in charge of false sealing? I was mistakenly sealed yesterday. It's hard for me to ask the administrator to check my account

fervent marsh
#

because @blazing canopy is refusing to show me the proof of my supposed teaming

marble mantleBOT
strong meadow
warped pivot
#

how do you put a link image on sign

strong meadow
warped pivot
#

oh im not donator nvm

strong meadow
#

Gareth explained why you were banned here, as stated you'll be unbanned tomorrow.

simple laurel
#

@spare widget pyongumsu1

verbal owl
#

@strong meadow This is my ID. I'm a green player and never hack. I hope you check it. Thank you

strong meadow
#

Looking into it now.

brittle gust
#

Vpn ban

#

Pls help

strong meadow
#

!ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

simple laurel
spiral whale
#

ok

obsidian roost
#

s

#

!ticket

marble mantleBOT
#

Hey, @obsidian roost

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

simple laurel
#

Hey admin, we played the game in an honest way last season without cheating. But he ben to us for cheating. How to do it?

obsidian roost
#

!ticket

marble mantleBOT
#

Hey, @obsidian roost

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

strong meadow
#

you can share it to an admin by adding the evidence to streamable or youtube and putting the link in a new ticket.

verbal owl
#

When will the administrator in charge of the ban go online? He is in a hurry to play the game

simple laurel
strong meadow
fervent marsh
spiral whale
#

if you heard the recording you would of heard that you would of heard us saying if you come out we will shoot you

fervent marsh
#

i would like to request access to the proof sent in by vExcel too

strong meadow
obsidian roost
#

/status

fervent marsh
#

our team has even been killing AK47

spiral whale
#

band because i guy with vip reported us because they need all the money they can get because rustoria is a dying server

strong meadow
spiral whale
#

yeah stfu you got no proof

spiral whale
#

this server is so corrupt

verbal owl
#

I don't have evidence, so I'm banned for no reason

spiral whale
#

dont need proof all you need is vip

#

mate show the recording

verbal owl
#

@strong meadow

spiral whale
#

its not hard

strong meadow
#

Nope banned with a lot of proof, I have even looked into it after Gareth did as I was curious.

spiral whale
#

show us it then

#

looked into chat logs

simple laurel
#

@strong meadow Hey admin, we played the game in an honest way last season without cheating. But he ben to us for cheating. How to do it?

strong meadow
#

We don't disclose proof as you can use it to bypass how we can determine you're rulebreaking 🙂

strong meadow
spiral whale
#

in the rules its says you can only do stuff with 6 people

fervent marsh
#

if we cant see the proof how do we know u r banning with proof

verbal owl
#

I was banned for no reason, I also bought a server member just played two days, green players can not play hackers, I hope to check my account

spiral whale
#

we were with 6 people even if we were 'teaming'

#

explain that

#

please

strong meadow
#

@void condor Went in depth to explain more then most admins would, if you can't understand that then not sure what you want to hear.

spiral whale
#

we want the 'proof of us teaming'

fervent marsh
#

but it is all false in his reason of the ban

spiral whale
#

is that hard

simple laurel
#

@strong meadow Hey admin, we played the game in an honest way last season without cheating. But he ben to us for cheating. How to do it?

#

plz

strong meadow
#

I have explained this multiple times, we don't disclose proof and the evidence is there as Gareth explains. Now arguing isn't helping the matter.

molten quest
spiral whale
#

if you looking in this support text channel it is all the admins baning them for no reason then tell them they cant give them proof

spare widget
#

@molten quest Send in a ticket please in-game (/ticket add (your report with details and include the link))

fervent marsh
#

im not asking for proof im saying that everything in his reason for the ban is false

molten quest
#

i dont know howww

spare widget
#

@spiral whale It's our policy that we do not provide proof- but I can 100% assure you a lot goes into each decision. We don't ban lightly and strive to be as fair as possible in every single decision, man

spiral whale
#

were is that in the rules

#

come on

#

were is it

strong meadow
#

Getting on the server to send the rules now 🙂

simple laurel
spiral whale
#

it isnt fair though you only have to get one side of the matter then thats the ban

verbal owl
#

My reason may be that I play games in China and open a VPN, which should be like this

spiral whale
#

you dont get evidence you just ban

spare widget
#

What do you mean, BRUH?

spiral whale
#

straight away

strong meadow
#

Not at all :\

spare widget
#

Of course we get evidence. We just don't share it...

spiral whale
#

we goot banned within 5 minutes of killing wsk

#

how can you make the descion to ban someone in that time

spare widget
#

Providing evidence is completely separate than having evidence and using it to make informed decisions. I don't know your exact situation but Gareth is excellent as is Fizine.

spiral whale
#

im just saying its kinda not fair

brittle gust
spiral whale
#

we cant defend ourselves

molten quest
#

i put the ticket now what

brittle gust
#

Vpn ban pls help

near halo
spare widget
#

@molten quest If you sent the ticket in-game, then the next part is waiting for a response. An administrator will look into it as soon as possible

coral carbon
brittle gust
#

@near halo 76561198985435541

coral carbon
strong meadow
#

@spiral whale Here are the rules, directly stating that allying with more than 6 players is breaking the rules.

#

Also agreeing to the rules when you play the server.

spiral whale
#

zenzen i can see were you are coming from but within 5 minutes you made a decision to ban a whole group within 5 minutes is not that fair

fervent marsh
#

alot goes into each decision but we got banned within around 5-10 minutes without talking to any of us baout the situation only talking to people who got mad because we beat them and they failed to raid us @strong meadow

near kindle
spiral whale
#

like we cant defend ourselves against anything

near halo
spiral whale
#

like come on

#

in future you should get both sides of the argument

void condor
spare widget
#

I didn't make the decision and I don't know all the details- but again, I really do trust each of the administrators and see every single day how fair they are in their decision making. They work very hard to be sure of things and I don't doubt they treated you the exact same as anyone else. But I get that it's frustrating, man, when you're on that end of it.

spiral whale
#

then make a decision we wasted a whole 3 days on this server just to get banned within 5 minutes

void condor
#

Your friends then decided to come in here, insult me and start talking a lot of shit. So they got theirselves permanent vacations from the server

spiral whale
#

i mean Gareth you are a bit of a neek

void condor
#

When I'm back at my pc I'll be happy to speak to you

fervent marsh
#

ok thank you for your time i guess

near halo
spiral whale
#

Gareth is a fat cunt

spare widget
#

That's not nice 😦 Gareth is actually really great

spiral whale
#

yeah but he is a bit of a fat cunt

blazing canopy
#

hol up

spiral whale
#

probably has 2 chins

near kindle
#

Ty

quaint grail
#

Calm guys

blazing canopy
#

ok

void condor
#

It really just proves how immature you really are, that you come in here and talk shit

spiral whale
#

oi send us the footage jamie

spare widget
#

Also he's one of the founders of the server....so yeah. Probably not the best person to just go off on. He's done so much to make this place a great place to enjoy Rust.

spiral whale
#

go on

quaint grail
spiral whale
#

founders on a server

#

paid 75p

quaint grail
#

He did what he want with his money lul

fervent marsh
#

we wasnt teaming tho and how were we above group limit may i ask

spiral whale
#

truth stfu you fat cunt

molten quest
#

respond to my ticket god damnit

strong meadow
#

This has been explained a lot to you, Gareth is going to also explain it again in voice once he's back.

void condor
safe thunder
#

bruh how old are you

spiral whale
#

imagine asking the question

simple rampart
#

Admin I'm on vanilla main us and I'm floating in the sky DC off cargo I can't F1 is there any way you can kill me

spiral whale
#

fat neek

fervent marsh
spiral whale
#

your like 17 and like 50lbs stfu

safe thunder
#

cry me a river

spiral whale
#

truth your ak sprays probably like someone with parkinsons

#

stfu

safe thunder
#

clever

jade matrix
#

why did we just get banned

spiral whale
#

shit sever mate

safe thunder
#

wait sorry is the part where i should start caring

grizzled scarab
#

/ticket

marble mantleBOT
#

Hey, @grizzled scarab

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

jade matrix
#

76561199082069534 banned for crossteaming

spiral whale
#

truth mate that's more cringey than when you try to approach women

#

stfu

safe thunder
#

are you done?

spare widget
#

@fervent marsh Join Waiting for Support please

tired copper
#

?steamid @jade matrix

marble mantleBOT
jade matrix
#

already sent it 76561199082069534

spiral whale
#

yo drag me in

coral carbon
spiral whale
#

@spare widget

spare widget
#

What's up?

spiral whale
#

drag me in

#

with kohzsn

spare widget
#

One minute

untold rover
#

@spare widget this guy is targeting people from this discord tryna scam for skins
[GA]NATSUKINTA DISCORD ID 797492028057321482

coral carbon
spiral whale
#

yo zen zen

#

come on

spare widget
#

Talking to your teammate right now.

spiral whale
#

drag me in

spare widget
#

@coral carbon Sorry but I'm not seeing that your account is banned
Also looks like Logan is sorting you out 🙂

static haven
#

yo I got banned for cheating but I aint cheatin where tf do I go

grizzled scarab
static haven
#

my teammate also got banned

spare widget
#

@static haven Post your Steam ID please

coral carbon
#

@spare widget bt im still cant log in EU Main server

static haven
#

76561198165854609 and my teammates Steam ID is 76561198448044176

shut pollen
#

my vip on my server is not working anymore and it keeps not working everyday and i dont know why

spiral whale
#

i like little kids

spare widget
#

@static haven, you'll need to speak to @balmy cypress about your ban

static haven
#

damn

spare widget
#

@spiral whale Did you want to come into Waiting for Support?

hearty folio
#

can i switch my vip from main to medium?

mellow tundra
#

please contact @balmy cypress

shut pollen
#

i did but why does my vip only work some of the time

void condor
#

@shut pollen Can you hop in waiting for support please?

grizzled scarab
pastel halo
#

how do i create a ticket or report thingy?

mellow tundra
#

/ticket add in game

pastel halo
#

to report someone for cheating

marble mantleBOT
#

Hey, @mellow tundra

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

pastel halo
#

ok thanks

gilded locust
#

active cheater at launch on us main

mellow tundra
#

/ticket add in game

marble mantleBOT
#

Hey, @mellow tundra

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

grizzled scarab
#

Thx

mellow tundra
grizzled scarab
#

But he cannot loggin

open mango
#

76561198151541332

static haven
#

eyo this luke dude aint responding

spare widget
#

You'll have to be patient

brittle gust
#

Pls help

grizzled scarab
brittle gust
#

Vpn ban play with hacker

spare widget
#

@static haven I'll be honest though, I doubt you're going to be unbanned but still feel free to send him that DM

static haven
#

why? Lmao

#

yall just ban people assuming they cheat

open mango
#

idk if i did the appeal of a ban right. lol do i just drop my steam id?

spare widget
#

No, we don't. There's always quite a bit that goes into it. But this isn't the place to go over that- that's where the conversation with Luke happens.

static haven
#

damn

stoic condor
#

luke takin days bro 😦

gilded locust
#

going big on main 1v9 triple headshotting

spare widget
#

Luke is insanely busy but he's very good

stoic condor
#

wait no its logan

spare widget
#

Cosmo, can you post your Steam ID please?

stoic condor
#

76561198425171528

#

i got banned from a bot logging into my acc

#

it was a fake icefuse bot

grizzled scarab
#

@mellow tundra still got something wrong. He cannot login.

molten quest
#

can you tell us where a cheaters base is that i got banned?

#

he took all are stuff

#

and moved it somewhere

#

then got banned

spare widget
#

@molten quest We don't disclose that or interfere with gameplay honestly

#

@stoic condor Can you join Waiting for Support?

quiet scroll
#

Does VIP give privilege in the server queue?

spare widget
#

Do you mean on the vanilla servers? Then yes. VIP skips the queue

stoic condor
#

Logan is taking to me rn

quiet scroll
#

Yes, thank you!

spare widget
#

No problem blobthumbsup

stoic condor
#

Should I still join?

spare widget
#

Yes please

fluid bramble
#

can i get a fucking admin to help me for once??????????

#

holy shit the staff support is so ass