#support

1 messages · Page 1330 of 1

near halo
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they probably already have an expensive af box but ye they aint google unfortunately

#

zune can you look into the lag on us main please thx

strong meadow
#

We try our best to provide this experience but some stuff is out of our hands unfortunately. When playing on top servers, some of this is to be expected.

sterile furnace
#

Well that's a bit shitty, someone waits 8 hours and then has to wait another 8 just to play the server?

cyan beacon
torn sky
cyan beacon
#

that is my body while standing still

strong meadow
#

New bug unfortunately, are you on modded or vanilla?

near halo
#

ok thx zune

cyan beacon
#

nilla

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@strong meadow ahh kk

strong meadow
#

I'll let Ryan know!

haughty sparrow
#

is it ddos @strong meadow

dim rune
#

I think somebody is dossing the 10x

gritty lantern
#

can you roll back eu 10x modded by 10-20 mins alot of ppl are complaining about losing all their comps and stuff

dim rune
#

10 mins its been unplayable

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^^

gritty lantern
#

i lost alot of stuff too

strong meadow
#

But from what has happened to the server today, could be.

dim rune
#

@strong meadow

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anybody looking into the 10x?

upbeat wyvern
#

What is going on?

mental slate
#

when does 10x us wipe

dim rune
#

the eu 10x no bps is getting ddosed or somethin

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its been unplayable for the past 10-15 mins

honest relic
#

@torn sky eu main is even worse tho

strong meadow
torn sky
#

Aware! Thanks for telling me

near halo
#

i think eu long is worst,

strong meadow
#

Never mind, I see

dim rune
#

EU

honest relic
#

What is the ETA on a fix? Do we know?

mental slate
#

@torn sky when us wipe

quartz fox
#

why did I get kicked off the server ? (vanila eu long )

mental slate
#

US

trim orbit
#

@near halo Wrong, You literally can't move on EU main

near halo
#

i cant on eu long

torn sky
near halo
#

and neither can others

torn sky
strong meadow
near halo
#

zune you think you will have to restart us main?

dim rune
#

appreciate it, probably gonna need a rollback

idle rampart
#

help eu main lagging sooo hard

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can you fix the LAAAAAAAG EU MAIN

strong meadow
#

All is being looked into!

little coral
#

pay so much

neat pumice
#

SEND HELP

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I BIG SAD

mental slate
#

@torn sky does it wipe today or next week

idle rampart
#

BRO WE PAY FOR VIP AND THAN GET LAG FROM 2 days

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BRUHHHH

neat pumice
#

Lol, 8 euros, calm your shit

round oriole
#

Can you refund VIP?

near halo
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no refunds

neat pumice
#

You don't pay for performance, you pay to skip the queue, that is all

strong meadow
idle rampart
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lol

strong meadow
idle rampart
#

GOOD i dont want lAAG ALLL WIPE

strong meadow
#

We don't want you to have lag 😦

sterile furnace
#

I JUST GOT BANNED WTF LOL

mental slate
#

@strong meadow does server wipe today becasue it wiped yesterday

upbeat wyvern
#

Guys i just lost all my stuff because of the lag. Can you maybe reroll.

idle rampart
#

@strong meadow iknwn

strong meadow
sterile furnace
#

My bad for caps

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13mins

solar sluice
strong meadow
#

Yeah, that happens by facepunch when issues with ping and server occur.

tough bane
strong meadow
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Nothing to worry about, just have to wait the time unfortunately

near halo
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Fizine will sever need restart or roll back sorry if somone asked you already

neat pumice
#

The server is completely playable if you're a savant who can see 90 seconds into the future

mental slate
#

@tough bane i did im asking does it wipe today because it wiped yesterday

upbeat wyvern
#

Does it work to restart the server

strong meadow
#

Thursday for 10x is more of a PVP wipe, and as it's a 10x it's not hard to get a good start.

upbeat wyvern
#

Guys i just lost all my stuff because of the lag. Can you maybe reroll.

gritty lantern
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roll back 10x eu 20 mins

upbeat wyvern
#

pls

rough relic
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DDos is back on EU long

gritty lantern
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i lost so much shit

olive elm
#

Where do i appeal a ban?

mental slate
upbeat wyvern
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@gritty lantern Same bro

gritty lantern
#

roll back evvery server 20 min

timid apex
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ı paid for join faser

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faster

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now have lag

olive elm
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????

timid apex
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am ı want my money back?

strong meadow
upbeat wyvern
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We are fucking getting raided right now and we can't do anything about it:(

timid apex
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@strong meadow when ll fix this lag

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rustoria eu long

strong meadow
upbeat wyvern
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Please fucking fix lag on 10x EU

mental slate
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then make it thursday so when it wipes like yesterday it doesnt matter

upbeat wyvern
#

Please fucking fix lag on 10x EU

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Please fucking fix lag on 10x EU

steel pewter
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its all servers, working on it

timid apex
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Im bored about im deading on fight

honest relic
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@strong meadow how is it out of your control? If I my ask

strong meadow
honest relic
#

may*

zealous silo
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@strong meadow ticket id 70 if you wanna check

timid apex
#

400+ players are playing and u cant defend a server

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nice

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I m bored of game

tough bane
#

?banappeal

marble mantleBOT
dim rune
#

do you have any DDOS protection on your servers?

near halo
#

Restart all servers and see if a big clan is getting raided. If so investigate if using ddos and ban all

strong meadow
#

400+ players playing that can be knowledgeable enough to proceed a ddos attack that can affect a server this protected. DDos protection isn't always going to stop an attack as there's new workarounds daily.

near halo
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yo admin

upbeat wyvern
#

can you just close the server?

near halo
#

is there a way to restart game and not get in q

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just a jitter

timid apex
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when ll this stop

near halo
#

Restart servers please

dim rune
neat pumice
#

Ddos protection is basically non existent

near halo
#

...

tepid wraith
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FIX EU LONG LAG ASAP

strong meadow
tough bane
#

❗ We are currently aware of server crashes, possible disconnects and lags for players. We are working on it. Thanks for letting us know. heartoria

near halo
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@tough bane

timid apex
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when ll fix this lag

near halo
#

you're not working on it

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you are a chat moderator LOL

tepid wraith
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THANLKS MY DRILLAS

near halo
#

u just have to be google

neat pumice
#

Yeah, for a business the size of rustoria

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it's non existent

near halo
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or have mad support to resist attacks of r/s that are in the high millions

tough bane
feral blaze
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PAY FOR FUCKING DDOS PROTECTION

neat pumice
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mechanic, you know how expensive that shit is?

near halo
#

but that costs couple grand

solar sluice
#

that won't stop a botnet

near halo
#

ofc it will

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Whats is eac dissconet?

little coral
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monologic

near halo
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multiple servers

feral blaze
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he can afford it im sure

neat pumice
#

couple grand? You're looking at 100s of thousands

near halo
#

mitigate to another one

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like thay can not conter a dos attack like doss protion to fing hard to find like chill guys

little coral
#

ovh servers can cover rustoria's size

livid parcel
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yo 10x is lag

near halo
little coral
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ive ran private servers for diff games having 1k-2k players

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on one server

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not hundreds of thousands lol

steel wagon
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Maybe they don't get enough donations to afford ddos protection :)

near halo
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not 100s of thousands, thats over exaggerating it

livid parcel
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can we get so help its de laging for the last 30mins

gritty lantern
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bro

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u have to rollback like 35 mins now

near halo
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but yeah like 50k lmao sounds fair

sinful marlin
#

The servers are so baddd

strong meadow
tepid wraith
#

eu long lag hard styll

livid parcel
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10X IS LAGGGGGGGGGGGGGGGGGGGGGGGGG HELPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPP

neat pumice
#

Like other top tier vanilla servers?

near halo
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thats not how it works unfortunately m8

pale beacon
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region lock china

near halo
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hope this goes away tho soon I want to play :DDDDD

gritty lantern
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i feel like rustoria should stop other regions joining eu

honest relic
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@neat pumice +1

neat pumice
#

Strange how this has not happened once on Rustopia servers

analog oriole
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us long is also lagging

gritty lantern
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and eus joining na etc

near halo
#

only happens to relevant servers

strong meadow
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No we don't there's nothing wrong with allowing another country of the world to play the servers....

livid parcel
#

YA AM GOING TO ANDYSOMM

near halo
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yeah thats discrimination lol

livid parcel
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FUCK THIS

little coral
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increase server max pop

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and restart servers

near halo
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plus it wouldnt do nuttin

honest relic
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99% of all ddos attacks are from chinese hosts, thats just 2021 facts tbh

solar sluice
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why is the player limit still just 500?

neat pumice
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It's discrimination for sure, and a whole bunch of servers do it

neat pumice
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Because it's logical to do so

near halo
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u can host an attack from anywhere in the world

strong meadow
steel pewter
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its not discrimination

neat pumice
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Yes, but that's not the issue James

near halo
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may aswell block all connections while youre there

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@strong meadow

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if i dc real quick

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can i re log without q

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5 min timer yea?

tough bane
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nope

near halo
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?!?!?

near halo
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whats the issue then mono

teal bronze
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bro

tough bane
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off the server is off

near halo
#

what happened to timer

teal bronze
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wtf

near halo
#

so u are saying the chinese population in general?

cosmic kindle
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According to you guys

near halo
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ur assuming and actively discriminating against chinese people rn,

cosmic kindle
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we should ban 80% of the worlds population!

near halo
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ban us all

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politics is not for you my friend

neat pumice
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Look where all the botnets are

near halo
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u would have a hard time

neat pumice
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Eastwards from Europe

near halo
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i dont think u understand mono

cosmic kindle
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USA is eastwards?

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LOL

neat pumice
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Sure

earnest yarrow
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oi bruv why i get banned for 15 min inshalla

near halo
#

a chinese guy can text a guy from europe be like yo hit off this server m8

neat pumice
#

if you go far enough around 😉

near halo
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and boom

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lol

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they probs dont even play the server

neat pumice
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Yeah but what reason would they have?

near halo
#

what are u guys crying about

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did the server get ddosed?

haughty sparrow
strong meadow
steel wagon
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I suggest they block players from every possible region, should fix the DDOS attacks once and forever

near halo
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they do it for fun

near halo
#

what reason has anyone got?

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people pay thousands for a ddos service

haughty sparrow
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his name

near halo
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cause they want that feeling of power on the internet

near halo
#

how much r/s

honest relic
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you're literally the only one sharing your opinion @near halo , meanwhile you're saying politics is not for him

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xd

near halo
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probs pasted with purchased bypass

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no he is discriminating lmao

solar sluice
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you can make your own botnet by creating a website that people will get on and infect them with malware

near halo
#

Im tryna make him understand

grave mango
neat pumice
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Criminals aren't allowed in free society

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DISCRIMINATION

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Against criminals

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Disgusting

near halo
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this is the stupidest thing i have ever heard

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LAG FIXED??!!!!

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<@&274971100184576010>

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if I DC

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I think lag is fixed boys lets go

neat pumice
#

I'm pretty sure you've seen more stupid 😛

near halo
#

lag fixed boysssss

livid parcel
#

it is not

near halo
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it is on vanilla eu main

neat pumice
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Not banning

hazy vortex
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Admin please change host, this is terrible

livid parcel
#

broooo it not for eu 10x

grave mango
near halo
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lag is fixed

haughty sparrow
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i hate the chinese(people that ddos)

near halo
#

vanilla eu main lag is fixed

neat pumice
#

They have their own servers

hazy vortex
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It's not

neat pumice
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Errr, no 😛

near halo
#

mono

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just stop pls

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So only eu people should be allowed on eu servers

hazy vortex
#

@neat pumice They have a server provider

near halo
#

mono go play one of the servers youre suckingg off

neat pumice
#

Ideally, yeah of course

cosmic kindle
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Of course not

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Im playing on NA server and im EU

near halo
#

Ok U are no longer allowed on any na servers

neat pumice
#

I have never played an NA server

near halo
#

where theres no foreign connections

tough bane
near halo
#

Then you obv have not played for years

haughty sparrow
#

guys eu main is lagging???

near halo
#

😦

analog oriole
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@near halo if u had rly high ping that happens

near halo
#

yeah i dont tho

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its like 9

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it happened to a few others on my firends

dull drum
#

i bought the wrong vip

drowsy yacht
#

Hi, ive got a clip of a cheater

dull drum
#

i need to transfer my vip please

torn sky
dull drum
#

zune

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may i please transfer my vip

torn sky
dull drum
#

ok

dim rune
#

Zunr

dull drum
#

can i transfer it to my friend

torn sky
dim rune
#

any update on the 10x EU?

dull drum
#

because i forgot to put that option too

torn sky
#

One has already been made a bit ago

dull drum
#

thank you so much zune

drowsy yacht
#

Hi, where can i put my clip of cheaters

tough bane
drowsy yacht
#

Hi im not able to paste the url in

daring mantle
#

umm why is this server so laggy all of a sudden

tough bane
drowsy yacht
#

Sorry?

near halo
#

n1

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now 100 player q

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love to see it

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😄

tough bane
# near halo

its if you flood the server with connecting tries. So FACEPUNCH did ban you for some time. Sorry

near halo
#

nah

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i was in the server

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server was shitting itself

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and i get dced

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now in q

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ty

tough bane
#

Sorry to hear that grey. We are already working on it and I hope it is gonna be fixed soon.

zealous silo
#

can someone check ticket 70 on 5x no bps us

tough bane
zealous silo
#

oh ok just wanted to get rid of a hacker team

tough bane
zealous silo
#

bc facepunch gonna ban them in probably a week

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yeah np

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i can wait

quaint grail
#

Lag is fixed or not ?

tough bane
#

But please if you are sure that they are cheating forward it via F7 towards Faceounch

daring mantle
#

Why is server soooooo laggy

torn sky
#

Not every admin is dealing with the server issues right now. They will look Into your ticket ASAP. Pls make sure to attach any evidence like videos you have to the ticket @zealous silo

daring mantle
#

I cant even open a BOX

torn sky
daring mantle
#

ahh

quaint grail
#

Okay

torn sky
#

Thanks for your guys patience

near halo
#

no one time q skips?

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zz

daring mantle
#

So its not just me lagging like crazy

torn sky
#

I’d suggest Netflix for a bit

winter field
#

Any other NA's having an issue not seeing EU main show up on their server list

torn sky
winter field
#

@torn sky

torn sky
#

Should yes

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Lemme doublecheck

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Yes

winter field
#

yeah still doesnt seem to work

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Not sure whats happening

rose minnow
#

<@&274971100184576010> \

torn sky
torn sky
winter field
#

no problem just wanted to be sure

#

thank you

rose minnow
#

are you administrator

torn sky
#

No but I can see if I can help you

viral jacinth
#

Why can't I enter the server after the server lag dropped just now?

#

I even reinstalled the game

torn sky
#

Might be closed. I can’t tell you that but devs are looking into all issues. Make sure to check #announcements every few minutes to stay tuned

viral jacinth
#

My friend is still inside the server. .co eu mian. is the server open now?

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hello?

near halo
#

i refund my vip

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how

torn sky
near halo
#

i text him 2 days ago

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no answer

torn sky
#

Do it rn again. He must have been really busy. He will be back to you ASAP

near halo
#

ok

torn sky
#

Ty

slim ruin
#

I have been having trouble using rust+ with this server. It always tells me the server is offline. Does anyone else have this problem?

#

Rustoria medium ua

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Us*

sweet matrix
#

!rustplus

marble mantleBOT
#

Hey, @sweet matrix

We are aware of some of our servers not being able to be paired with Rust+ app.

We are currently looking into the issues with the app and we are working on solving this as soon as possible, we will make sure to notify you once this has been fixed.

near halo
#

Theres a team of 7 on 10x

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7+

fathom spindle
#

3rd time it crashed today

robust sparrow
#

bro

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pfff

golden sequoia
#

I can't connect to EU Main through ip or the rust menu, is there anything I should try/do?

near halo
#

they are 10

idle rampart
#

FIX THE LAAG

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it was good before

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make it good

worldly spoke
#

Group of chesters

#

On eu long

grand geyser
# worldly spoke Group of chesters

Please make a /ticket in-game and do not call them out in here or in in-game chat. Our admin team will investigate once you send in an report. Include their nicknames too.

idle rampart
#

@grand geyser bro eu main lagg tooo much

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please fix

grand geyser
#

We are aware of it, please be patient until it's fixed.

ocean karma
#

Me and my teamates just got banned

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for teaming

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we unauthed and changed cods

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our teamate got off for the wipe

versed elbow
#

Hop in wating for support

spare widget
#

@ocean karma Looking into it right now

viral jacinth
#

Why can't I enter EU MAIN anymore?

golden sequoia
#

Same here ^

hazy vortex
#

@near halo If you use paypal you can refund there.

worldly spoke
hazy vortex
#

@near halo Look on google, it's not hard

grand geyser
#

Please message @balmy cypress for any VIP related issues, leave him your steamID64 and issue you have.

viral jacinth
#

I can't find the EU MAIN server and use Client connect can't not get in

#

why ?

pine rock
#

is it against the rules to store loot in a building with no doors?

viral jacinth
#

All other servers are fine

pine rock
#

on 5x no bps

grand geyser
viral jacinth
#

Is this a server problem or is it just me? My friend is still inside the server. Why can't I get in?

grand geyser
grand geyser
viral jacinth
#

I restarted steam and the game, and also restarted my computer. Even reinstalled the game

tepid breach
#

May I make an appeal after my appeal got denied like 2 weeks ago?

grand geyser
viral jacinth
#

yes i did

#

But the same cannot connect to the server

grand geyser
viral jacinth
#

It doesn't even show what server I'm connected to properly

tepid breach
#

😦 I just wanna play with my friends

#

ive been wanting to play with my friends for monthsssss D;

grand geyser
viral jacinth
#

。。。

jaunty aspen
#

can i report someone in here?

#

aimboting

grand geyser
tepid breach
#

@grand geyser what about in the future with an alt? Will I ever be able to play on a new account or will I just never be able to play on rustoria servers no matter what

#

Kinda dumb that you cant ever play again just because of a mistake :/ Theres no point of the appeal system if you cant get unbanned anyway

grand geyser
# jaunty aspen can i report someone in here?

Please make a /ticket in-game, include any rulebreakers nicknames in it and exactly what they're doing. Our admin team will review as soon as possible, you can also report them straight to Facepunch by pressing F7.

tepid breach
#

The appeal feature is a waste if you cant get unbanned

grand geyser
tepid breach
#

Ugh alright

#

he just never replies to me which is annoying asf

#

And Luke even said that i would be unbanned but then he changed his mind an hour later

grand geyser
#

That could be your answer I'm afraid as he once said before that your ban is permanent.

#

If you want, I can make that appeal for you but you already know the answer for it. You only appealed 2 weeks ago or less.

tepid breach
#

Yeah all these admins are delusional as hell. One of them says I can get unbanned the other one says I cant then they both say I cant get unbanned then later I ask one of them again and they say I CAN get unbanned but I end up not getting unbanned

#

Its not even a server issue its a administration issue

#

the admins are so dogshit its crazy

grand geyser
#

It's really not, only the admin who banned you can handle your ban, it's simple as that.

tepid breach
#

Alright yeah id like another appeal

#

but I dont want my main account to be unbanned I just want to be able to play on an alt

grand geyser
#

Provide me with your steamID64 please.

tepid breach
#

Account that got banned or alt

grand geyser
#

As you wish.

tepid breach
haughty sparrow
#

Guys is there any chance of partial refunds or something for EU main vip, this isn't the product anyone here paid for

grand geyser
tepid breach
#

Thank you

grand geyser
woeful sinew
#

Eu main hard lagging nice

pale beacon
#

shit server

#

lost 750 scrap nice

trim orbit
#

EU main is down now

golden sequoia
#

can't play EU main

woeful sinew
#

Eu main down

summer jay
#

Is it normal

pale beacon
#

Rollback possible because this is an absolute joke

summer jay
#

That tribe leader can’t invite anyone

pale beacon
#

How people pay 8 euro a month

#

and then this happens

#

It's honestly embarrassing

upper lark
#

Question for you US Medium what is group size limit? Also how does the clan stuff work over 8 people because I know there are some groups of 15-20 on medium

trim orbit
#

Think we need a rollback on this

idle rampart
#

i cant join

#

help

#

its stuck

grand geyser
grand geyser
pale beacon
#

What measures have you even taken to stop them?

summer jay
#

Hello

#

Why tf

pale beacon
#

what sort of ddos protection are you running?

summer jay
#

Cant j invite anyone

#

To my clan

#

Im clan leader

idle rampart
#

HELP ???

olive seal
#

would like to speak to support. thx

balmy cypress
trim orbit
#

<@&274971100184576010> Rollback?

olive seal
#

or @shut siren

#

sorry i mean @balmy cypress

balmy cypress
summer jay
#

That I don’t have perms

#

But I’m leader

idle rampart
#

HELP

golden sequoia
balmy cypress
idle rampart
#

@i cant join server from 20ms

#

HELP

summer jay
#

Ok

haughty sparrow
#

guys are racist usernames allowed

#

this is so dumb

balmy cypress
hazy vortex
#

@balmy cypress Do you guys have any plans to upgrade the ddos protection, or is the server gonna stay like this?

balmy cypress
summer jay
#

That

golden sequoia
#

@balmy cypress a simple yes or no works

balmy cypress
trim orbit
#

If there hasn't been a rollback then this is a joke. Lost a raid because of the lag, couldn't move

summer jay
#

Luke you know what I do?

#

Cuz I don’t

hazy vortex
#

Maybe try to speedup things, servers been on and off for 4 weeks. This is unplayable, and a scam for those who payed for VIP

balmy cypress
summer jay
idle rampart
#

@balmy cypress help

balmy cypress
idle rampart
#

i cant join server

#

@balmy cypress

hazy vortex
#

Also got EAC ban for no reason

balmy cypress
#

Must be an issue with your connection, or perhaps relating to the ongoing issues. Will have to wait for a fix

idle rampart
#

yes i did

#

FINALLY I AM IN

#

it fix

summer jay
jovial grotto
#

i cant join either i was in without a problem before the lag @balmy cypress :S

olive seal
#

hey @balmy cypress i know ur getting slammed rn with issues. When u get a chance if u can refer to our Pvt convo, i was able to get the steam ID.

hazy vortex
#

@summer jay From their server

haughty sparrow
#

EU main

summer jay
#

Must be a reason

marble mantleBOT
#

Hey, @haughty sparrow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

hazy vortex
#

@summer jay It's because the server is laggy and crashed

summer jay
jovial grotto
#

@balmy cypress did you guys block the entrance from NA to EU servers? lol

hazy vortex
#

@summer jay It's EAC temporarily ban

balmy cypress
golden sequoia
#

yeah, I'm also NA and cant get onto EU main

jovial grotto
#

@golden sequoia it sucks :S

near halo
#

Hello, I am the owner of the clan and I can't invite anyone and they can't open the door for us. <@&274971100184576010>

torn sky
#

Some people have issues to connect. EU and NA people. Our devs and Ryan are working their asses off rn to get everything running. Pls be patient with it. Since the issue is nothing we want to have. We will keep you guys updated

golden sequoia
trim orbit
#

<@&274971100184576010> We lost a raid because of lag and then the server disconnected. Couldn't put the door down. What can you do?

#

Rollback?

jovial grotto
#

@trim orbit thats gone bro

tiny shale
#

is it possible to have vip switched to a new server since the US Main one is unplayable with lag

torn sky
#

Hey @trim orbit we/admins do not interfere in gameplay unfortunately. That means there is nothing we can do about it. If there will be a rollback won’t something k can tell you before. Our devs are working on any issues currently

trim orbit
#

That isn't gameplay, it's a server issue

torn sky
trim orbit
#

I couldn't play the game, hence the issue

pale beacon
#

I logged off in outpost and somehow died and now when I spawn my body is stuck and I can't move then I get dced

near halo
#

on the 10x us

torn sky
balmy cypress
# trim orbit I couldn't play the game, hence the issue

Nobody can confirm if a rollback will happen other than Ryan, I'd think its unlikely imo. Genuinely we are sorry that you did not have a good experience in that instance but everything that can be done is being done, hopefully it will be resolved soon.

torn sky
#

I’m sorry for any inconvenience but pls be a bit patient with us solving the issues

balmy cypress
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

torn sky
#

@near halo are you having building privilege?

near halo
#

yes

near halo
torn sky
#

Could you do me a favor?

#

Are all members online rn?

summer jay
#

No

near halo
#

on only me and him

torn sky
#

Mhhh

#

I would have usually suggest to all leave the clan and let him create a new clan and invite you but the offline members would loose the access to doors I am afraid

summer jay
#

Maybe

#

An admin can help

#

He give leader to admin and he try

#

Or a mod

torn sky
#

You said you can’t open doors?

summer jay
#

He can’t invite either

pale beacon
torn sky
#

I don’t think you can transfer the clan leadership

near halo
#

it was all fine but then came the drop server and we can't do anything

summer jay
#

Yea you can

torn sky
#

Drop server?

#

You mean the lag issues?

gusty walrus
#

Is it possible to have my vip switched to a different server since the US Main one is unplayable with lag?

near halo
#

the server crashed

hazy vortex
torn sky
gusty walrus
#

Ok thank you!

torn sky
#

So far I would suggest that you 2 wait it out instead of leaving a clan and possible loose access to doors or tcs

mental slate
#

n word beign spamed

tiny shale
#

maybe dont say that

#

?

buoyant ridge
#

like wtf

near halo
rancid summit
#

@torn sky you need to ban this kid spamming the n word

marble mantleBOT
#

Hey, @rancid summit

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

buoyant ridge
#

yo <@&274971100184576010> '

torn sky
torn sky
buoyant ridge
#

sooo i was banded on the 10x last time i got banded they made a mistake and it was 2 hours is there a way to see how long it is

balmy cypress
#

@olive elm Message @mellow tundra to discuss your ban

upbeat tulip
#

anyway to get a refund for my vip? server is unplayable

buoyant ridge
#

ok bet

balmy cypress
#

@near halo Message @slate sleet to discuss your ban

idle rampart
#

BRUH IMAGINE PLAYING BP WIPE

#

and get laag

#

and than lose everything

balmy cypress
#

@tardy otter Looks like you are banned for wipe due to exceeding group limit, message an admin when you are online to discuss this ban, I am logging off soon so can be me if I am online or any other admin.

idle rampart
#

ME AND MY FRIENDS GOT AKS AND THAN DIE BECAUSE OF LAAG

balmy cypress
near halo
#

@fair rampart @torn sky you couldn't do it somehow we would like to play?

vapid hinge
#

How can I get my money back? Ive bought the vip rank and I cant even play, Ive died 4 times in ruins bc the server kickbanned me for "flying" during the lag spìkes. Disgusting.

smoky ocean
#

ADMIN PLEASE I LOOSE 2K scrap with the lags !

trim orbit
#

Who can I send a clip to prove a guy is using ESP?

balmy cypress
hazy vortex
#

I keep getting EAC ban from lagging

noble helm
#

is there an estimate on how long till severs are good or is it still unknown?

near halo
#

why is it when i select VIP for us medium i select USD but when i go to the website to put my card information in it shows euros

smoky ocean
#

@balmy cypress can u do something for me please

hazy vortex
#

<@&274971100184576010> Unban me?

near halo
#

if i boost twice can i give 1 of them to my friend

torn sky
near halo
#

you can gift nitro but not boost

smoky ocean
torn sky
near halo
#

why is it when i select VIP for us medium i select USD but when i go to the website to put my card information in it shows euros

hazy vortex
#

It's 5 min ban

#

but it happens over and over because of lag

torn sky
trim orbit
#

<@&274971100184576010> Who can i send a clip to to support a ticket about ESP user?

smoky ocean
ashen flame
#

Zune Why are all the servers so laggy ?

#

Is it being worked on and what is going on ?

torn sky
torn sky
near halo
ashen flame
#

Its been like that for 2 weeks now ...

echo venture
#

!lock

#

🔒 WE'VE LOCKED DOWN THIS DISCORD 🔒

We understand your frustration, we really do. But the attacks as of late have spiralled out of control and we're doing the best we can to deal with them.

Complaining by calling us names, insulting our efforts and just being toxic in general helps nobody. Please just understand we're doing our best to counteract the issues at hand.

Thank you.

If you need support please make a /ticket in game.

marble mantleBOT
#

:ok_hand: channel unlocked by RyanJD#0001

grave mango
#

!steamid

marble mantleBOT
dreamy minnow
#

YAY!

#

!ban @dreamy minnow

near halo
#

!steamid @little coral

marble mantleBOT
little coral
#

76561199065925141

analog oriole
#

the invisible glitch isnt patched lol

short ridge
#

^

woeful sinew
#

local player is being setup multiple times

short ridge
#

thats why olympic just got banned

woeful sinew
#

i cant spawn on my sleeping bag

short ridge
#

he was running around fully invis knifing people

analog oriole
#

@woeful sinew its the bug everyone is getting

#

youll get banned if u play with it

#

atleast untill it gets patched

woeful sinew
#

and when i on the sleeping bag i get disconnect

#

for real ? @analog oriole

short ridge
#

you cant do anything about it

analog oriole
#

yes

#

@short ridge got temp banned until restart last night bc of it

woeful sinew
#

it fixed when server restarts?

analog oriole
#

his fixed, there was supposed to be a hot fix for it though

#

but i guess not

nimble vigil
#

in rustoria zeus 5x is there a guy can unlock doors

woeful sinew
#

but why do u get banned for that

#

people can see me

#

im not talking to u

short ridge
#

okdsc not everyone can

little coral
#

wtf is an exploit ban , this has gotta be a mistake

short ridge
#

olympic its not

#

you were invis for us

little coral
#

what?

#

the fuck u mean invisible

short ridge
#

yep

woeful sinew
#

can an admin tell us sth more about that?

#

please?

little coral
#

but thats not my fault..?

short ridge
#

it wasnt mine either

little coral
#

ok so why am i banned

short ridge
#

but i got a 12hr ban until restart last night

analog oriole
#

ur prob just temp banned till they fix it

#

bc u were invisible

short ridge
#

its gamebreaking so they have to do it

little coral
#

wait

#

like

analog oriole
#

they cant let u run around invis for some people

little coral
#

my fucking character is invisible to everybody?

woeful sinew
#

<@&274971100184576010>

analog oriole
#

not to everyone

little coral
#

my eam can see me tho

#

*team

woeful sinew
#

its urgent

short ridge
#

only some cant see you

little coral
#

so you got banned too?

short ridge
#

but its still game breaking

#

i was banned until restart this morning

#

it fixed mine

little coral
#

for exploiting?

short ridge
#

yeah

woeful sinew
#

when does server gets restart?

analog oriole
#

it was supposed to be a hotfix at server restart im pretty sure

#

idk

short ridge
#

us gets it at 10am est

woeful sinew
#

somebody know eu main?

little coral
#

so im not the only one

#

?

analog oriole
#

i think eu main is in a few hrrs but im not surre

short ridge
#

it was an issue all yesterday

#

a ton of people had it

#

and they said they released a hotfix to it but its happening again now

little coral
#

dude

#

the guy knew it was a bug

#

and still reported me

short ridge
#

yeah it was us

little coral
#

scientist?

short ridge
#

you were literally killing us full invis

#

yeah

little coral
#

so u got banned

#

last night

short ridge
#

i was temp banned all last night because of it

little coral
#

cuz of that?

short ridge
#

yep

analog oriole
#

yes he was

little coral
#

o kk sorry

#

wtf

near halo
#

@unreal silo I DM’d you something important that you and @echo venture would be highly interested in knowing

worthy raven
#

when rustoria main us was lagging bad earlier yall bugged out my game where bases wernt loading in and now everytime i spawn i cant move and i get errors and thats only on rustoria main us server

#

so i did not just waste money on vip for this bruh

short ridge
#

you got the bug then

worthy raven
#

they need to fix this bruh or im getting my money back

#

aint wasting money

short ridge
#

i have vip and couldnt play all wipe night because of it

little coral
#

i dont think its there fault

#

i think its rust's

short ridge
#

its a fp bug on all servers

near halo
#

@worthy raven read the TOS on the site.

little coral
#

altho idk the servers lagging pretty bad could play into it

worthy raven
#

nah there servers were BUGGIN

#

idc abt tos

near halo
worthy raven
#

i can still get my money back if needs to be

near halo
#

If you attempt to refund then you are breaching the tos. Also it’s not rustorias fault, it’s a face punch issue. We are in the same situation for a lot of servers

livid hearth
#

yo can i get a png of the eu medium map?

grave mango
#

just save it and convert it into a png

livid hearth
#

Where can i find it could not see it anywhere

worthy raven
#

ill give it a day otherwise it is what it is lol not my problem

near halo
#

@worthy raven typical village idiot

worthy raven
#

ok lol

little coral
#

I mean its annoying

worthy raven
#

sorry i dont like just giving away money

little coral
#

i got banned for the invisible glitch

near halo
#

@livid hearth just zoom out in game. Screenshot it. Boom

little coral
#

and i hold vip on like 3 of there servers

unkempt vector
#

How do I report blatant cheating?

verbal jackal
#

?report @unkempt vector

marble mantleBOT
#

Hey, @unkempt vector

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

mossy nest
#

I need an admin. Please contact me ive been waiting for 5 hours i have used direct ip and the server wont come up...... Am i banned i live in NJ and im playing with my friends who are on right now whats happening?

little coral
#

Why would the admins ban me for the invisible bug without telling me specifically whats going on about it

mossy nest
#

I need an admin. Please contact me ive been waiting for 5 hours i have used direct ip and the server wont come up...... Am i banned i live in NJ and im playing with my friends who are on right now whats happening?

dark radish
#

invisible glitch?

near halo
#

If you listened to anything anyone has said for the last day or two. There MAY be an extension on vip subs due to the the issues

little coral
#

Yes

verbal jackal
near halo
#

@dark radish yeah new glitch within the new update

mossy nest
#

sure

little coral
#

but like

#

the admins should write a note in ur ban message

#

like i have to come here and hear it from the dude who reported me

#

not the admin

verbal jackal
#

@little coral Please wait for an admin to check it out for you, an appeal has already been created.

worthy raven
#

thats rustoria for ya

little coral
#

maybe trying to not cause panic

worthy raven
#

shit

near halo
#

Issue with rendering certain models for certain people. So you would be able to see someone. But they won’t see you

woeful sinew
#

@verbal jackal

little coral
#

I know an appeal is made @verbal jackal . I'm criticizing the lack of info given by admins on ban that we cant control

woeful sinew
#

when does eu main restart

near halo
#

@worthy raven 2 words. Get lost

worthy raven
#

HAHAHAHAHAH

#

u corny asf

little coral
#

@quick knoll How do you know the verdict of your appeal?

worthy crater
#

hi

little coral
#

Are you Dm'd it?

verbal jackal
worthy crater
#

This is a permission server

near halo
#

@worthy raven you should read the ToS before agreeing to it. If you tried to get a refund through PayPal then the staff will just copy and paste the TOS into the case and boom you won’t get a refund. Read before you agree. Standard thing in the big wide world

worthy raven
#

man jake you really out here down bad

#

fighting with me in a support channel on a fkn discord

#

bruh

worthy crater
#

This is a permission server, we do not play, we have collectively reported to developers

verbal jackal
#

Please take this argument to dms.

little coral
#

Park

#

or jake

verbal jackal
#

Sup

near halo
#

@verbal jackal Ending it now, let this chump get a refund

little coral
#

do you know if this invisible glitch requires a hot fix by rust

worthy crater
#

They cheat all players to buy VIP, and then ban it

little coral
#

likeper person

dark radish
#

Invisible glitch most likely a Facepunch thing

#

so it will need a hotfix im sure

near halo
#

@little coral it’s an issue with the render engine itself, therefore it will need to be fixed by face punch, or even by unity

little coral
#

Like if i got unbanned

analog oriole
#

there was already a hotfix but it didnt work @dark radish

little coral
#

do i still have it>?

dark radish
#

bruh fr

worthy crater
#

The big administrator doesn't care, the small administrator abuses his power

ripe halo
#

<@&274971100184576010> come to r5 on 5x us zuse we think these kids that are raiding us are hacking

dark radish
#

Did you /ticket them?

near halo
#

@dark radish if you check Rcon you can legit see 40 - 50 lines if just render errors. This is where the bug is actually causing certain textures to de-render themselves which I turn creates the “invisibility glitch”

worthy crater
#

This is a server. It's a permission server

worthy crater
#

Hang a dummy so that you can buy his VIP

dark radish
worthy crater
#

I have evidence of their actions

dark radish
#

who?

worthy crater
#

who?

little coral
#

i hope i get unbanned soon

#

ik its not admins fault

#

but rip

verbal jackal
#

Please be patient heartoria

near halo
#

We had it a few hours ago, so we have suspended our servers till we work out how to prevent it from happening, but it’s unity which is throwing the errors and just so happened the errors are usually skin textures aswell as some textures used on burlap clothing

little coral
#

I get red code that lists rendering issues i think when i join server and get banned for "exploit"

ripe halo
#

@spare widget

#

would here ve better

near halo
#

@little coral you get big lift of red text down the left side of your screen when the bug happened?

spare widget
#

@worthy crater Not quite sure what you mean by "permission server". I think the translation may be faltering a bit with that but I can assure you we strive to treat every single player equally, regardless of donations or not. Sorry that it seems you're not happy with a decision but I'd more than likely assume it was determined with complete fairness in mind. If you'd like to appeal something, feel free to post your Steam ID and we can direct you to who you'd need to speak with but I'm also assuming that has already taken place.

#

@ripe halo Sure, what's happening?

little coral
#

@near halo yes

#

I get it everytime i get banned

#

like rebanned lol

placid schooner
#

zues

worthy crater
#

Fair treatment?

#

Isn't that funny

near halo
#

@little coral Yeah seems like the console is throwing out render errors. However not sure why you are getting it when you try connect to the server

little coral
#

because

#

i log in

worthy crater
#

We have complained to the developer collectively

spare widget
#

@ripe halo Looked at your PM and I've responded. Going to delete your message as calling out anyone just has a negative impact on the effectiveness of our investigations for you

little coral
#

and i cans ee my body

#

and then i get kicked quickly

#

so maybe my character is bugged

#

rip

ripe halo
#

ok

worthy crater
#

We are pursued by hackers. If you don't ban them, do you ban us? Is your brain broken

verbal jackal
# placid schooner zues

Saw that you were looking for the #reports channel in general! Do you need any help still?

worthy crater
#

The server hangs the robot so that everyone can buy the VIP

pastel jungle
#

@little coral This is sadly an issue we cant fix. We are waiting for hot fix from FP. They're working on it

worthy crater
#

@echo venture

near halo
#

Yeah it’s a unity render error, guessing it’s kicking you are it’s seeing you aren’t displaying certain textures then kickBanninf for exploits

little coral
#

Alright no issue

#

I know ban neeeded to happen cuz extremely unfair lol

worthy crater
#

If you don't manage, your people abuse their power

analog oriole
#

@little coral yeah our teammate couldnt hear ur footsteps or see u, and u just started chopping him with a bone knife or combat knife

little coral
#

wym zrm

worthy crater
#

No matter what method I use, I will attack this server

little coral
#

i didnt use a bone knife

#

or combat knife

#

o wait

#

was this by outpost

analog oriole
#

it was outside ur base

near halo
#

@worthy crater Please understand your translating software is throwing weird translation

little coral
#

i was walking out of outpost with my teammate and this dude ran right into us

#

oh ok

#

why is it happening to us

#

lol

#

same area

worthy crater
#

This server is a privilege server

placid schooner
#

wym

near halo
#

@little coral I remember when their used to be a glitch where all the textures would fail to render so all you would see is the skybox and nothing else

little coral
#

im just confused

near halo
little coral
#

if its locked into my account

#

or if i restart rust

verbal jackal
#

#general or dms please do not spam the support channel. @near halo Thank you for your insight but I think Olympic has heard what he needs to for now and just needs to wait it out.

worthy crater
#

And the server hangs dummy, let all players buy their VIP

little coral
#

if it will work

verbal jackal
little coral
#

oh sorry this is support

#

my b

verbal jackal
#

🙂

near halo
#

@verbal jackal You seen the guy saying “i will attack the server”

#

😂

verbal jackal
#

Yes. It has been handled.

near halo
#

Gonna pull out a shiv on the server rack

spare widget
#

@worthy crater The server does not let all players buy VIP. It sells out...... There is no conspiracy against you, friend.

near halo
#

Also @verbal jackal Can I dm you about something what will hit the server this very soon? Like today / tomorrow. Most of the admins do me swerving

#

Or @spare widget

#

Would put it here but it’s one of those things not everyone needs to know otherwise will make things much worse

verbal jackal
#

@near halo Feel free to dm me and I can send it along.

near halo
#

Sound, lemme type it out

echo venture
#

Thanks though.

near halo
#

@echo venture Alright sound, also little birdie told me that they got 2 completely different versions. Server armour gonna be tweaking this weekend

echo venture
near halo
#

Well you don’t catch that many cheaters either then 😂

#

Jk jk

#

You do a pretty decent job of that

echo venture
#

We have private things that do a better job but won't comment much more than that

near halo
#

Need to know basis ey?

placid schooner
#

whats the command to see if clans are online?

echo venture
#

./cinfo <tag>

placid schooner
#

thanks

woeful sinew
#

When is restart on eu main

near halo
#

@woeful sinew 7am GMT

woeful sinew
#

Thank

near halo
#

So 3 hours 25 mins away

woeful sinew
#

S

civic nebula
#

why is skip queue not working

lavish oasis
#

My team was on the solo/duo/trio server and some guy guess our code lock and got us banned from the server

verbal jackal
#

@lavish oasis Can you please send your teams SteamID's?

lavish oasis
#

yea one sec

verbal jackal
civic nebula
#

did 15 min ago hes offline ..

verbal jackal
verbal jackal
round cypress
#

Is this where i report

verbal jackal
#

?report @round cypress

marble mantleBOT
#

Hey, @round cypress

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

round cypress
#

Thanks

lavish oasis
#

1066238399 is 007 friend id @verbal jackal

#

his name will be 007

verbal jackal
#

?steamid @lavish oasis

marble mantleBOT
verbal jackal
#

Please get the 64 ID's.

finite nova
#

how do we get that

lavish oasis
#

76561198884809579

#

thats mine

verbal jackal
#

Are you with @lavish oasis ?

lavish oasis
#

no he isn't

verbal jackal
#

Okay.

torpid tapir
#

any admin i can dm

wide comet
#

the fact eu main is still down is insane.

radiant kernel
#

This server uses dummies to cheat players into buying their VIP. It also covers up criminals and forbids green players with its authority. We have evidence to prove that they will ban me later. I hope you will take a good look at what I have written

#

@echo venture

#

This server uses dummies to cheat players into buying their VIP. It also covers up criminals and forbids green players with its authority. We have evidence to prove that they will ban me later. I hope you will take a good look at what I have written

wide comet
#

starting to seem like it.

#

if your ban it will be true. lets see what happens

radiant kernel
#

I'll announce the evil and ugly face of their server right away

wide comet
#

please do

radiant kernel
#

Last night we were attacked by hackers, we reported them, and the administrator banned our whole team

echo venture
#

!info 797452748371132457

marble mantleBOT
#

User Information for Kinggg#3266 (797452748371132457)

User Profile: Kinggg#3266 (797452748371132457)
**General**

Status: status_online Online
Profile: @radiant kernel
Created: 27 days ago (2021-01-09 13:12:31.167000)

**Activities**

This user has no activities.

**Server**

Joined: 27 days ago (2021-01-09 13:26:10.234370)

**Roles**

This user has no roles.

**Statistics**

First Message: 3 minutes ago (2021-02-06 03:46:26.691000)
Last Message: 11 seconds ago (2021-02-06 03:49:31.974000)
Infractions: 0

echo venture
#

send your steam id then @radiant kernel

worn briar
#

is there a way to in game mute someone?

verbal jackal
#

@worn briar If you left click on their name in chat you can mute through rust itself, or you can use /ignore.

grizzled gust
#

I keep getting multiple players in the session for myself

radiant kernel
#

I finally saw you talking@ryanjd

worn briar
#

thank you so much

radiant kernel
#

@echo venture

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I finally saw you talking

fading pebble
#

mute this kid

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rustoria 10x

radiant kernel
#

Can you add my friend

fading pebble
#

US

echo venture
# radiant kernel <@266005010230411275>

Ah I just found your ban, you have repeatedly played with ban evaders and I authorised your permanent ban in the early hours of this morning. Have fun elsewhere.

fading pebble
#

lol

#

fucked

verbal jackal
fading pebble
#

NA

verbal jackal
#

Thanks.

fading pebble
#

np

upbeat palm
#

weres chat mod so many ppl are spamming

torpid tapir
#

@echo venture dms :)

radiant kernel
#

This server uses dummies to cheat players into buying their VIP. It also covers up criminals and forbids green players with its authority. We have evidence to prove that they will ban me later. I hope you will take a good look at what I have written

grizzled gust
#

@echo venture Since you seem to be the only one on, I need some help. Currently glitched atm

torpid tapir
#

u already said that @radiant kernel

radiant kernel
#

@echo venture

wide comet
mellow tundra
#

im not sure how ryan's word on a banned player has anything to do with eu main...

wide comet
grizzled gust
#

76561198025119600

echo venture
wide comet
#

okay so explain why i cant get on yet you say we arent being attacked anymore? still not answering that question.