#support
1 messages · Page 1330 of 1
We try our best to provide this experience but some stuff is out of our hands unfortunately. When playing on top servers, some of this is to be expected.
Well that's a bit shitty, someone waits 8 hours and then has to wait another 8 just to play the server?
lol, any reason this would happen?
We are Already doing that
that is my body while standing still
New bug unfortunately, are you on modded or vanilla?
ok thx zune
I'll let Ryan know!
is it ddos @strong meadow
I think somebody is dossing the 10x
can you roll back eu 10x modded by 10-20 mins alot of ppl are complaining about losing all their comps and stuff
i lost alot of stuff too
I'm not sure on this situation yet :\
But from what has happened to the server today, could be.
What is going on?
when does 10x us wipe
the eu 10x no bps is getting ddosed or somethin
its been unplayable for the past 10-15 mins
@torn sky eu main is even worse tho
US or EU?
Aware! Thanks for telling me
i think eu long is worst,
Never mind, I see
EU
What is the ETA on a fix? Do we know?
@torn sky when us wipe
why did I get kicked off the server ? (vanila eu long )
US
@near halo Wrong, You literally can't move on EU main
i cant on eu long
All server schedules can be found in #oldserverinfo
and neither can others
Looking Into the issues rn
Yep I see, it's being looked into.
zune you think you will have to restart us main?
appreciate it, probably gonna need a rollback
All is being looked into!
pay so much
@torn sky does it wipe today or next week
Lol, 8 euros, calm your shit
Can you refund VIP?
no refunds
You don't pay for performance, you pay to skip the queue, that is all
Expensive servers are paid for and we experience unwanted attacks, trust me it's being worked on.
lol
You can message @balmy cypress regarding VIP refunds.
GOOD i dont want lAAG ALLL WIPE
We don't want you to have lag 😦
I JUST GOT BANNED WTF LOL
@strong meadow does server wipe today becasue it wiped yesterday
Guys i just lost all my stuff because of the lag. Can you maybe reroll.
@strong meadow iknwn
Is it a temp ban for a few minutes?
???
Yeah, that happens by facepunch when issues with ping and server occur.
This happens if you try to reconnect to often.
Nothing to worry about, just have to wait the time unfortunately
Fizine will sever need restart or roll back sorry if somone asked you already
The server is completely playable if you're a savant who can see 90 seconds into the future
@tough bane i did im asking does it wipe today because it wiped yesterday
Wipes today!
Does it work to restart the server
Couldn't be sure yet, can always keep an eye on #announcements though
Thursday for 10x is more of a PVP wipe, and as it's a 10x it's not hard to get a good start.
Guys i just lost all my stuff because of the lag. Can you maybe reroll.
roll back 10x eu 20 mins
pls
DDos is back on EU long
i lost so much shit
Where do i appeal a ban?
i know but it wiped yesterday so y not leave it until tuesday
@gritty lantern Same bro
roll back evvery server 20 min
????
am ı want my money back?
10x is normally kept on the same wipe schedule no matter what.
We are fucking getting raided right now and we can't do anything about it:(
You can message @balmy cypress regarding a refund but you do need to understand the lag is out of our control. It's all being looked into and worked on.
Please fucking fix lag on 10x EU
then make it thursday so when it wipes like yesterday it doesnt matter
its all servers, working on it
Im bored about im deading on fight
@strong meadow how is it out of your control? If I my ask
Hey man, there's network attacks happening. Complaining won't make it fix faster as the most is being done that can be.
may*
@strong meadow ticket id 70 if you wanna check
restart the server
Network Attacks
?banappeal
Hey, @tough bane
To appeal your ban the admins will need your SteamID64.
Once you have your SteamID64 ready please post that in #support along with the ban reason.
Get your SteamID64 here:
https://rustoria.co/getmyid
do you have any DDOS protection on your servers?
Restart all servers and see if a big clan is getting raided. If so investigate if using ddos and ban all
400+ players playing that can be knowledgeable enough to proceed a ddos attack that can affect a server this protected. DDos protection isn't always going to stop an attack as there's new workarounds daily.
yo admin
can you just close the server?
when ll this stop
Restart servers please
queue skip
Ddos protection is basically non existent
...
FIX EU LONG LAG ASAP
Thank you for getting it, no matter what people will find ways around.
❗ We are currently aware of server crashes, possible disconnects and lags for players. We are working on it. Thanks for letting us know. 
@tough bane
when ll fix this lag
THANLKS MY DRILLAS
not true
u just have to be google
or have mad support to resist attacks of r/s that are in the high millions
true but i can speak for Rustoria Team
PAY FOR FUCKING DDOS PROTECTION
mechanic, you know how expensive that shit is?
but that costs couple grand
that won't stop a botnet
monologic
multiple servers
he can afford it im sure
couple grand? You're looking at 100s of thousands
mitigate to another one
like thay can not conter a dos attack like doss protion to fing hard to find like chill guys
ovh servers can cover rustoria's size
yo 10x is lag
was a rough estimate for one or two servers
ive ran private servers for diff games having 1k-2k players
on one server
not hundreds of thousands lol
Maybe they don't get enough donations to afford ddos protection :)
not 100s of thousands, thats over exaggerating it
can we get so help its de laging for the last 30mins
but yeah like 50k lmao sounds fair
The servers are so baddd
We have top of the line protection, if a company like AWS and GITHUB can be hit with terabytes of attacks you think that people will find workarounds for a Rust server.
eu long lag hard styll
10X IS LAGGGGGGGGGGGGGGGGGGGGGGGGG HELPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPP
Like other top tier vanilla servers?
thats not how it works unfortunately m8
region lock china
hope this goes away tho soon I want to play :DDDDD
i feel like rustoria should stop other regions joining eu
@neat pumice +1
Strange how this has not happened once on Rustopia servers
us long is also lagging
and eus joining na etc
only happens to relevant servers
No we don't there's nothing wrong with allowing another country of the world to play the servers....
YA AM GOING TO ANDYSOMM
yeah thats discrimination lol
FUCK THIS
plus it wouldnt do nuttin
99% of all ddos attacks are from chinese hosts, thats just 2021 facts tbh
why is the player limit still just 500?
It's discrimination for sure, and a whole bunch of servers do it
thats not how it works
Because it's logical to do so
u can host an attack from anywhere in the world
Because Rust servers aren't meant to handle many more players
its not discrimination
Yes, but that's not the issue James
may aswell block all connections while youre there
@strong meadow
if i dc real quick
can i re log without q
5 min timer yea?
nope
?!?!?
whats the issue then mono
bro
off the server is off
what happened to timer
wtf
so u are saying the chinese population in general?
ur assuming and actively discriminating against chinese people rn,
we should ban 80% of the worlds population!
Look where all the botnets are
u would have a hard time
Eastwards from Europe
i dont think u understand mono
Sure
oi bruv why i get banned for 15 min inshalla
a chinese guy can text a guy from europe be like yo hit off this server m8
if you go far enough around 😉
Yeah but what reason would they have?
is this name allowed?
Network Attacks are bad today
I suggest they block players from every possible region, should fix the DDOS attacks once and forever
they do it for fun
is what allowed
what reason has anyone got?
people pay thousands for a ddos service
his name
please tell me you are joking
cause they want that feeling of power on the internet
I can get a good one for $100
how much r/s
you're literally the only one sharing your opinion @near halo , meanwhile you're saying politics is not for him
xd
you can make your own botnet by creating a website that people will get on and infect them with malware
Im tryna make him understand
Criminals aren't allowed in free society
DISCRIMINATION
Against criminals
Disgusting
this is the stupidest thing i have ever heard
LAG FIXED??!!!!
<@&274971100184576010>
if I DC
I think lag is fixed boys lets go
I'm pretty sure you've seen more stupid 😛
lag fixed boysssss
it is not
it is on vanilla eu main
Not banning
Admin please change host, this is terrible
broooo it not for eu 10x
lag is fixed
i hate the chinese(people that ddos)
vanilla eu main lag is fixed
They have their own servers
It's not
Errr, no 😛
@neat pumice They have a server provider
mono go play one of the servers youre suckingg off
Ideally, yeah of course
Ok U are no longer allowed on any na servers
I have never played an NA server
where theres no foreign connections
Then you obv have not played for years
guys eu main is lagging???
@near halo if u had rly high ping that happens
i bought the wrong vip
Hi, ive got a clip of a cheater
i need to transfer my vip please
It’s due to a bad connection. Will have no negative influence. It will expire and all good
Pls message @balmy cypress including your steamID
ok
Zunr
can i transfer it to my friend

any update on the 10x EU?
because i forgot to put that option too
thank you so much zune
Hi, where can i put my clip of cheaters
Plesye do /ticket ingame and attach it there if you did upload it somewhere. f.e YT. We do not respond to videoevidence via discord. Thank you
Hi im not able to paste the url in
umm why is this server so laggy all of a sudden
join voice
Sorry?
its if you flood the server with connecting tries. So FACEPUNCH did ban you for some time. Sorry
Sorry to hear that grey. We are already working on it and I hope it is gonna be fixed soon.
can someone check ticket 70 on 5x no bps us
Admins will do that when they are done with troubleshooting the serverissues. Please be patient.
oh ok just wanted to get rid of a hacker team
We can understand that for sure. But you have to be patient. Sorry
Lag is fixed or not ?
But please if you are sure that they are cheating forward it via F7 towards Faceounch
Why is server soooooo laggy
Not every admin is dealing with the server issues right now. They will look Into your ticket ASAP. Pls make sure to attach any evidence like videos you have to the ticket @zealous silo
I cant even open a BOX
Still looking into it. We will most likely put an update in #announcements
ahh
Okay
So its not just me lagging like crazy
Apparently not
I’d suggest Netflix for a bit
Any other NA's having an issue not seeing EU main show up on their server list
You can get the ip in #oldserverinfo @winter field
<@&274971100184576010> \
It might be closed. But devs are looking into any issues rn anyways. Pls be a bit patient
Sup
are you administrator
No but I can see if I can help you
Why can't I enter the server after the server lag dropped just now?
I even reinstalled the game
Might be closed. I can’t tell you that but devs are looking into all issues. Make sure to check #announcements every few minutes to stay tuned
Pls message @balmy cypress regarding this and include your steamID/steamprofile
Do it rn again. He must have been really busy. He will be back to you ASAP
ok
Ty
I have been having trouble using rust+ with this server. It always tells me the server is offline. Does anyone else have this problem?
Rustoria medium ua
Us*
!rustplus
Hey, @sweet matrix
We are aware of some of our servers not being able to be paired with Rust+ app.
We are currently looking into the issues with the app and we are working on solving this as soon as possible, we will make sure to notify you once this has been fixed.
3rd time it crashed today
I can't connect to EU Main through ip or the rust menu, is there anything I should try/do?
they are 10
Please make a /ticket in-game and do not call them out in here or in in-game chat. Our admin team will investigate once you send in an report. Include their nicknames too.
We are aware of it, please be patient until it's fixed.
Me and my teamates just got banned
for teaming
we unauthed and changed cods
our teamate got off for the wipe
Hop in wating for support
@ocean karma Looking into it right now
Why can't I enter EU MAIN anymore?
Same here ^
@near halo If you use paypal you can refund there.
they raid ,e with wh and aimbot right now
@near halo Look on google, it's not hard
If you did make an /ticket in-game, please wait until an admin takes a look into it.
Please message @balmy cypress for any VIP related issues, leave him your steamID64 and issue you have.
is it against the rules to store loot in a building with no doors?
All other servers are fine
on 5x no bps
It should be fixed really soon. I'm sorry for the inconvenience.
Is this a server problem or is it just me? My friend is still inside the server. Why can't I get in?
You can always refer to /rules
You can try and restart your game/steam, it could be your connection but wait for little bit and it should be fixed soon.
I restarted steam and the game, and also restarted my computer. Even reinstalled the game
May I make an appeal after my appeal got denied like 2 weeks ago?
Did you try connect to the server via console by pressing F1?
I believe you can't as Sicario said you're permanent banned from our servers. #support message
It doesn't even show what server I'm connected to properly
😦 I just wanna play with my friends
ive been wanting to play with my friends for monthsssss D;
I can't tell you then nothing more than that, it could be because we are under attack and it's being looked into as we speak, try to connect in a bit.
。。。
You can try and message Sicario but I believe you will stay banned. Sorry.
@grand geyser what about in the future with an alt? Will I ever be able to play on a new account or will I just never be able to play on rustoria servers no matter what
Kinda dumb that you cant ever play again just because of a mistake :/ Theres no point of the appeal system if you cant get unbanned anyway
Please make a /ticket in-game, include any rulebreakers nicknames in it and exactly what they're doing. Our admin team will review as soon as possible, you can also report them straight to Facepunch by pressing F7.
The appeal feature is a waste if you cant get unbanned
Like I said, you can contact Sicario about that as he was the one who banned you if I'm not wrong about that.
Ugh alright
he just never replies to me which is annoying asf
And Luke even said that i would be unbanned but then he changed his mind an hour later
That could be your answer I'm afraid as he once said before that your ban is permanent.
If you want, I can make that appeal for you but you already know the answer for it. You only appealed 2 weeks ago or less.
Yeah all these admins are delusional as hell. One of them says I can get unbanned the other one says I cant then they both say I cant get unbanned then later I ask one of them again and they say I CAN get unbanned but I end up not getting unbanned
Its not even a server issue its a administration issue
the admins are so dogshit its crazy
It's really not, only the admin who banned you can handle your ban, it's simple as that.
Alright yeah id like another appeal
but I dont want my main account to be unbanned I just want to be able to play on an alt
Provide me with your steamID64 please.
Account that got banned or alt
As you wish.
Banned account: https://steamcommunity.com/id/blankfucker/
Account I want to play on: https://steamcommunity.com/profiles/76561199064684123/
Guys is there any chance of partial refunds or something for EU main vip, this isn't the product anyone here paid for
I've made an appeal for you. An admin will be with you shortly. Once it's reviewed, you will most likely get an ping from an Admin in this channel.
Thank you
Please send a message to @balmy cypress, leave him your steamID64 and your issue. He will answer to you as soon as he can.
Eu main hard lagging nice
EU main is down now
can't play EU main
Eu main down
Is it normal
Rollback possible because this is an absolute joke
That tribe leader can’t invite anyone
Question for you US Medium what is group size limit? Also how does the clan stuff work over 8 people because I know there are some groups of 15-20 on medium
It's not really happening every day like this, there is nothing we can do about those ddos attacks.
All info about our servers can be found at #oldserverinfo
What measures have you even taken to stop them?
what sort of ddos protection are you running?
would like to speak to support. thx
That’s not something that will be publicly discussed or it would help people to understand the system and work a way around it, if possible.
<@&274971100184576010> Rollback?
Luke
Why?
What message come up in chat?
but do you have any precautions
Can you get a screenshot of the message please
Ok
Again, not something to be publicly discussed unless Ryan decided to.
@balmy cypress Do you guys have any plans to upgrade the ddos protection, or is the server gonna stay like this?
Ofc there are plans on improving, Ryan is always working on improving things like this.
That
@balmy cypress a simple yes or no works
Read my message.
If there hasn't been a rollback then this is a joke. Lost a raid because of the lag, couldn't move
Maybe try to speedup things, servers been on and off for 4 weeks. This is unplayable, and a scam for those who payed for VIP
Asked a developer if they know, I have no idea as I’ve not seen that happen before.
Well luck you aren’t vip then
Okay ty
@balmy cypress help
Sorry you feel that way, it’s being worked on.
Also got EAC ban for no reason
Must be an issue with your connection, or perhaps relating to the ongoing issues. Will have to wait for a fix
What from rust
i cant join either i was in without a problem before the lag @balmy cypress :S
hey @balmy cypress i know ur getting slammed rn with issues. When u get a chance if u can refer to our Pvt convo, i was able to get the steam ID.
@summer jay From their server
Must be a reason
?report
Hey, @haughty sparrow
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
@summer jay It's because the server is laggy and crashed
Nope why you would be banned for that
@balmy cypress did you guys block the entrance from NA to EU servers? lol
@summer jay It's EAC temporarily ban
I’m not sure, I’ve heard of it happening before so could be happening now but I can’t confirm as I don’t know for sure.
yeah, I'm also NA and cant get onto EU main
@golden sequoia it sucks :S
Hello, I am the owner of the clan and I can't invite anyone and they can't open the door for us. <@&274971100184576010>
Some people have issues to connect. EU and NA people. Our devs and Ryan are working their asses off rn to get everything running. Pls be patient with it. Since the issue is nothing we want to have. We will keep you guys updated
yeah, kinda a rip
<@&274971100184576010> We lost a raid because of lag and then the server disconnected. Couldn't put the door down. What can you do?
Rollback?
@trim orbit thats gone bro
is it possible to have vip switched to a new server since the US Main one is unplayable with lag
@balmy cypress
Hey @trim orbit we/admins do not interfere in gameplay unfortunately. That means there is nothing we can do about it. If there will be a rollback won’t something k can tell you before. Our devs are working on any issues currently
That isn't gameplay, it's a server issue
Feel free to message @balmy cypress regarding this but I believe quiet a few our servers are having the same issue rn
I couldn't play the game, hence the issue
I logged off in outpost and somehow died and now when I spawn my body is stuck and I can't move then I get dced
We are currently defending a/multiple ddos attack(s)
Nobody can confirm if a rollback will happen other than Ryan, I'd think its unlikely imo. Genuinely we are sorry that you did not have a good experience in that instance but everything that can be done is being done, hopefully it will be resolved soon.
I’m sorry for any inconvenience but pls be a bit patient with us solving the issues
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
Luke
.
He need help
@near halo are you having building privilege?
yes
im leader but i cant invite my friend
No
on only me and him
Mhhh
I would have usually suggest to all leave the clan and let him create a new clan and invite you but the offline members would loose the access to doors I am afraid
You said you can’t open doors?
He can’t invite either
I logged off in outpost and somehow died and now when I spawn my body is stuck and I can't move then I get dced https://media.discordapp.net/attachments/360757201566171137/807401017339150417/unknown.png
I don’t think you can transfer the clan leadership
it was all fine but then came the drop server and we can't do anything
Yea you can
Is it possible to have my vip switched to a different server since the US Main one is unplayable with lag?
the server crashed
It's the same on all their servers
Feel free to message @balmy cypress regarding this but I believe quiet a few our servers are having the same issue rn
Ok thank you!
Ok i will bring that up to the devs. It could be an issue that arrived with the crash.
So far I would suggest that you 2 wait it out instead of leaving a clan and possible loose access to doors or tcs
n word beign spamed
like wtf
okey we will wait so far thank you for the information
@torn sky you need to ban this kid spamming the n word
Hey, @rancid summit
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
yo <@&274971100184576010> '
Pls do a /ticket ingame and attach any evidence/proof you have on that case
Sup
sooo i was banded on the 10x last time i got banded they made a mistake and it was 2 hours is there a way to see how long it is
@olive elm Message @mellow tundra to discuss your ban
anyway to get a refund for my vip? server is unplayable
ok bet
@near halo Message @slate sleet to discuss your ban
@tardy otter Looks like you are banned for wipe due to exceeding group limit, message an admin when you are online to discuss this ban, I am logging off soon so can be me if I am online or any other admin.
ME AND MY FRIENDS GOT AKS AND THAN DIE BECAUSE OF LAAG
DM me to discuss that.
@fair rampart @torn sky you couldn't do it somehow we would like to play?
How can I get my money back? Ive bought the vip rank and I cant even play, Ive died 4 times in ruins bc the server kickbanned me for "flying" during the lag spìkes. Disgusting.
ADMIN PLEASE I LOOSE 2K scrap with the lags !
Who can I send a clip to prove a guy is using ESP?
Sorry you had that experience, we are doing everything we can to resolve those issues. You can DM me to discuss VIP related issues.
I keep getting EAC ban from lagging
Me too
is there an estimate on how long till severs are good or is it still unknown?
why is it when i select VIP for us medium i select USD but when i go to the website to put my card information in it shows euros
@balmy cypress can u do something for me please
<@&274971100184576010> Unban me?
if i boost twice can i give 1 of them to my friend
Nope sry
I believe you can gift nitro boost
you can gift nitro but not boost
wtf why?
Have you appealed your ban?
why is it when i select VIP for us medium i select USD but when i go to the website to put my card information in it shows euros
Because we don’t interfere in gameplay
Is that an issue?
<@&274971100184576010> Who can i send a clip to to support a ticket about ESP user?
man i loose all my scrap because ur serv lagging as fuck and i take a eac ban without reasons
Zune Why are all the servers so laggy ?
Is it being worked on and what is going on ?
You can upload such a clip to YouTube or streamable and copy paste the link into the ticket
Getting attacked (ddos)
i have a visa giftcard and only can buy stuff in usd
Its been like that for 2 weeks now ...
!lock
🔒 WE'VE LOCKED DOWN THIS DISCORD 🔒
We understand your frustration, we really do. But the attacks as of late have spiralled out of control and we're doing the best we can to deal with them.
Complaining by calling us names, insulting our efforts and just being toxic in general helps nobody. Please just understand we're doing our best to counteract the issues at hand.
Thank you.
If you need support please make a /ticket in game.
:ok_hand: channel unlocked by RyanJD#0001
!steamid
Hey, @grave mango
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
!steamid @little coral
Hey, @little coral
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561199065925141
the invisible glitch isnt patched lol
^
local player is being setup multiple times
thats why olympic just got banned
i cant spawn on my sleeping bag
he was running around fully invis knifing people
@woeful sinew its the bug everyone is getting
youll get banned if u play with it
atleast untill it gets patched
you cant do anything about it
it fixed when server restarts?
in rustoria zeus 5x is there a guy can unlock doors
okdsc not everyone can
wtf is an exploit ban , this has gotta be a mistake
yep
but thats not my fault..?
it wasnt mine either
ok so why am i banned
but i got a 12hr ban until restart last night
its gamebreaking so they have to do it
they cant let u run around invis for some people
my fucking character is invisible to everybody?
<@&274971100184576010>
not to everyone
its urgent
only some cant see you
so you got banned too?
for exploiting?
yeah
when does server gets restart?
us gets it at 10am est
somebody know eu main?
i think eu main is in a few hrrs but im not surre
it was an issue all yesterday
a ton of people had it
and they said they released a hotfix to it but its happening again now
yeah it was us
scientist?
i was temp banned all last night because of it
cuz of that?
yep
yes he was
@unreal silo I DM’d you something important that you and @echo venture would be highly interested in knowing
when rustoria main us was lagging bad earlier yall bugged out my game where bases wernt loading in and now everytime i spawn i cant move and i get errors and thats only on rustoria main us server
so i did not just waste money on vip for this bruh
you got the bug then
i have vip and couldnt play all wipe night because of it
its a fp bug on all servers
@worthy raven read the TOS on the site.
altho idk the servers lagging pretty bad could play into it
Yeah you are correct there
i can still get my money back if needs to be
If you attempt to refund then you are breaching the tos. Also it’s not rustorias fault, it’s a face punch issue. We are in the same situation for a lot of servers
yo can i get a png of the eu medium map?
just save it and convert it into a png
Where can i find it could not see it anywhere
ill give it a day otherwise it is what it is lol not my problem
@worthy raven typical village idiot
ok lol
I mean its annoying
sorry i dont like just giving away money
i got banned for the invisible glitch
@livid hearth just zoom out in game. Screenshot it. Boom
and i hold vip on like 3 of there servers
How do I report blatant cheating?
?report @unkempt vector
Hey, @unkempt vector
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
I need an admin. Please contact me ive been waiting for 5 hours i have used direct ip and the server wont come up...... Am i banned i live in NJ and im playing with my friends who are on right now whats happening?
Why would the admins ban me for the invisible bug without telling me specifically whats going on about it
I need an admin. Please contact me ive been waiting for 5 hours i have used direct ip and the server wont come up...... Am i banned i live in NJ and im playing with my friends who are on right now whats happening?
invisible glitch?
If you listened to anything anyone has said for the last day or two. There MAY be an extension on vip subs due to the the issues
Yes
Mind hopping into waiting for support?
@dark radish yeah new glitch within the new update
sure
but like
the admins should write a note in ur ban message
like i have to come here and hear it from the dude who reported me
not the admin
@little coral Please wait for an admin to check it out for you, an appeal has already been created.
thats rustoria for ya
maybe trying to not cause panic
shit
Issue with rendering certain models for certain people. So you would be able to see someone. But they won’t see you
@verbal jackal
I know an appeal is made @verbal jackal . I'm criticizing the lack of info given by admins on ban that we cant control
when does eu main restart
@worthy raven 2 words. Get lost
@quick knoll How do you know the verdict of your appeal?
hi
Are you Dm'd it?
An administrator will ping you.
This is a permission server
@worthy raven you should read the ToS before agreeing to it. If you tried to get a refund through PayPal then the staff will just copy and paste the TOS into the case and boom you won’t get a refund. Read before you agree. Standard thing in the big wide world
man jake you really out here down bad
fighting with me in a support channel on a fkn discord
bruh
This is a permission server, we do not play, we have collectively reported to developers
Please take this argument to dms.
Sup
@verbal jackal Ending it now, let this chump get a refund
do you know if this invisible glitch requires a hot fix by rust
They cheat all players to buy VIP, and then ban it
likeper person
@little coral it’s an issue with the render engine itself, therefore it will need to be fixed by face punch, or even by unity
Like if i got unbanned
there was already a hotfix but it didnt work @dark radish
do i still have it>?
The big administrator doesn't care, the small administrator abuses his power
<@&274971100184576010> come to r5 on 5x us zuse we think these kids that are raiding us are hacking
Did you /ticket them?
@dark radish if you check Rcon you can legit see 40 - 50 lines if just render errors. This is where the bug is actually causing certain textures to de-render themselves which I turn creates the “invisibility glitch”
This is a server. It's a permission server
weird
Hang a dummy so that you can buy his VIP
Do you need help with something?
I have evidence of their actions
who?
who?
Please be patient 
We had it a few hours ago, so we have suspended our servers till we work out how to prevent it from happening, but it’s unity which is throwing the errors and just so happened the errors are usually skin textures aswell as some textures used on burlap clothing
I get red code that lists rendering issues i think when i join server and get banned for "exploit"
@little coral you get big lift of red text down the left side of your screen when the bug happened?
@worthy crater Not quite sure what you mean by "permission server". I think the translation may be faltering a bit with that but I can assure you we strive to treat every single player equally, regardless of donations or not. Sorry that it seems you're not happy with a decision but I'd more than likely assume it was determined with complete fairness in mind. If you'd like to appeal something, feel free to post your Steam ID and we can direct you to who you'd need to speak with but I'm also assuming that has already taken place.
@ripe halo Sure, what's happening?
zues
@little coral Yeah seems like the console is throwing out render errors. However not sure why you are getting it when you try connect to the server
We have complained to the developer collectively
@ripe halo Looked at your PM and I've responded. Going to delete your message as calling out anyone just has a negative impact on the effectiveness of our investigations for you
and i cans ee my body
and then i get kicked quickly
so maybe my character is bugged
rip
ok
We are pursued by hackers. If you don't ban them, do you ban us? Is your brain broken
Saw that you were looking for the #reports channel in general! Do you need any help still?
The server hangs the robot so that everyone can buy the VIP
@little coral This is sadly an issue we cant fix. We are waiting for hot fix from FP. They're working on it
@echo venture
Yeah it’s a unity render error, guessing it’s kicking you are it’s seeing you aren’t displaying certain textures then kickBanninf for exploits
If you don't manage, your people abuse their power
@little coral yeah our teammate couldnt hear ur footsteps or see u, and u just started chopping him with a bone knife or combat knife
wym zrm
No matter what method I use, I will attack this server
it was outside ur base
@worthy crater Please understand your translating software is throwing weird translation
i was walking out of outpost with my teammate and this dude ran right into us
oh ok
why is it happening to us
lol
same area
This server is a privilege server
wym
@little coral I remember when their used to be a glitch where all the textures would fail to render so all you would see is the skybox and nothing else
im just confused
@verbal jackal Seems Legit lmao
#general or dms please do not spam the support channel. @near halo Thank you for your insight but I think Olympic has heard what he needs to for now and just needs to wait it out.
And the server hangs dummy, let all players buy their VIP
if it will work
ty
🙂
Yes. It has been handled.
Gonna pull out a shiv on the server rack
@worthy crater The server does not let all players buy VIP. It sells out...... There is no conspiracy against you, friend.
Also @verbal jackal Can I dm you about something what will hit the server this very soon? Like today / tomorrow. Most of the admins do me swerving
Or @spare widget
Would put it here but it’s one of those things not everyone needs to know otherwise will make things much worse
@near halo Feel free to dm me and I can send it along.
Sound, lemme type it out
Was already aware of it since 2-3 days.
Thanks though.
@echo venture Alright sound, also little birdie told me that they got 2 completely different versions. Server armour gonna be tweaking this weekend
Mhmm, we don't use public plugins though.
Well you don’t catch that many cheaters either then 😂
Jk jk
You do a pretty decent job of that
We have private things that do a better job but won't comment much more than that
Need to know basis ey?
whats the command to see if clans are online?
./cinfo <tag>
thanks
When is restart on eu main
@woeful sinew 7am GMT
Thank
So 3 hours 25 mins away
S
why is skip queue not working
My team was on the solo/duo/trio server and some guy guess our code lock and got us banned from the server
@lavish oasis Can you please send your teams SteamID's?
yea one sec
For any queue skip problems, please dm @balmy cypress your SteamID and problem you are having.
did 15 min ago hes offline ..
You could have everyone join waiting for support and I can help there.
Please be patient. Luke's a human too
!
Is this where i report
?report @round cypress
Hey, @round cypress
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
Thanks
?steamid @lavish oasis
Hey, @lavish oasis
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Please get the 64 ID's.
how do we get that
Are you with @lavish oasis ?
no he isn't
any admin i can dm
the fact eu main is still down is insane.
This server uses dummies to cheat players into buying their VIP. It also covers up criminals and forbids green players with its authority. We have evidence to prove that they will ban me later. I hope you will take a good look at what I have written
@echo venture
This server uses dummies to cheat players into buying their VIP. It also covers up criminals and forbids green players with its authority. We have evidence to prove that they will ban me later. I hope you will take a good look at what I have written
I'll announce the evil and ugly face of their server right away
please do
Last night we were attacked by hackers, we reported them, and the administrator banned our whole team
!info 797452748371132457
User Information for Kinggg#3266 (797452748371132457)
Status:
Online
Profile: @radiant kernel
Created: 27 days ago (2021-01-09 13:12:31.167000)
This user has no activities.
Joined: 27 days ago (2021-01-09 13:26:10.234370)
This user has no roles.
First Message: 3 minutes ago (2021-02-06 03:46:26.691000)
Last Message: 11 seconds ago (2021-02-06 03:49:31.974000)
Infractions: 0
send your steam id then @radiant kernel
is there a way to in game mute someone?
@worn briar If you left click on their name in chat you can mute through rust itself, or you can use /ignore.
I keep getting multiple players in the session for myself
I finally saw you talking@ryanjd
thank you so much
Can you add my friend
US
Ah I just found your ban, you have repeatedly played with ban evaders and I authorised your permanent ban in the early hours of this morning. Have fun elsewhere.
EU or NA?
NA
Thanks.
np
weres chat mod so many ppl are spamming
@echo venture dms :)
This server uses dummies to cheat players into buying their VIP. It also covers up criminals and forbids green players with its authority. We have evidence to prove that they will ban me later. I hope you will take a good look at what I have written
@echo venture Since you seem to be the only one on, I need some help. Currently glitched atm
u already said that @radiant kernel
@echo venture
why should we believe what you say tho? with all thats happened and continues to happen. still can get on eu main. @echo venture
im not sure how ryan's word on a banned player has anything to do with eu main...
because of the fact king is saying this server is a scam and its starting to seem that way. still can get on eu main yet theres no attacks anymore
76561198025119600
Not sure which world you live on if you think it's within my interests to randomly ban players under false reasoning. If that was the case, we'd still not be here.
okay so explain why i cant get on yet you say we arent being attacked anymore? still not answering that question.
