#support
1 messages · Page 1328 of 1
LMAO
steam link isnt working for me
i joined the steam group and did /auth but it isnt working
Open up your console, type in: effects.showoutlines 0 and press Enter.
Try connecting then.
what does that do?
Please make a /ticket in-game that why you can report any rulebreakers on our servers to our Admin team. Make sure to include their nicknames and exactly what they are doing. And if you can, upload your evidence to any uploading site, for example; Youtube, streamable etc.
THDX HOMIE
That usually helps with that issue what he had.
ok
?vipissues
Hey, @dull drum
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
Double check you are connecting to the correct server. If you are then,
Please make sure to get your steamid64 (you can get it from https://rustoria.co/getmyid if you don't have it) and contact Lukė#5713 and make sure to provide him your steamid64 + whatever information you can to help him so he can help you faster.
its been on this screen for 5 minutes now, what do i do?
Please don't hesitate and make a /ticket in-game and if you want, press F7 and report them straight to Facepunch team.
@flat rampart
Did payment went through? You can check it on your PayPal.
i did thank you
my card was getting declined through direct payment so i went to paypal and its doing this.
Will the vip ever restock for US long?
thanks my steam is linked now
Just check if you sent a money to ''Luke ..'' in your PayPal.
transaction didnt go thorugh
For which server you tried to buy a VIP package?
us medium
when is long vip restock
I'm not sure as I can see it's not sold out, you can always give a message to @balmy cypress and he will answer to you whenever he can.
@near halo
ok thank you.
can someone help me fix my steam /auth? i followed the steam group but it wont recognize it on the server when i try the kit or /s
VIP packages will be restocked hopefully soon, just keep an eye in #announcements or #vanilla. Ryan will announce it once he restocks it. @tardy pike @sterile pivot
ty
Please try to leave the steam group and join it back in through our website (rustoria.link). After that, do again in-game /auth
It should work.
Or you can try to reconnect to our servers.
okay ill try
Please do, if it still doesn't work after that, come back here and let us know.
He is cheating for sure
@grand geyser Hey i tried but it wouldnt work sadly. It even still shows on the rustoria link website that i have the ability to *join the steam group even tho i already have multiple times
Hey I got a question why does rust run such low fps, iv watched 100s of settings vids and its not helping. I run warzone and other high quality games at like 200 but rust at 60 please help
So is KMG. Unless you can shoot ok ladders now?
You tried both ways of what I said?
Yessir
Can someone pls halp
Please make a /ticket in-game if you have any concerns about players in that way you can send a report to our Admin team. For example: /ticket add ''Player1'' is cheating.
There is nothing we can do about that, try to lower your settings more.
I keep getting stuck in my bag and whenever I f1 kill it kicks me out of the server
Try to do /auth once in a while or you can contact an Admin about it.
okay ty ill try
There all 0 execp distance
Luke i dm'd u
Open up your console, type in: effects.showoutlines 0 and press Enter
It didn’t work
After you type that in your console, close the game, verify your game files, restart steam.
Just try everything you can, one guy had the same problem as you and it did work for him with that same problem.
Okay thank you
What do you need from him?
a ban appel
Well, if he banned you, just try to tag him here and leave a message exactly why you were banned and it would be great if you would post your steamID64 from here: https://rustoria.co/getmyid
@drifting elbow You should see the store credit for the 30 days applied to your store account
will servers wipe tomorrow as well? like the 10x eu?
?
We all submitted tickets
I spend a lot of fucking money
And yet, you guys cannot check this Chester
Cheater
thx
Your ticket is being looked into currently, you need to calm down
This doesn't mean you need to come into support and speak like you're doing
Sorry, but 5 vs 1 and dying is not fun
He is logging now and giving loot away.....
He's been looked into already, as soon as your ticket came in. I'm not sure what more you want
Okay
@void condor thanks man
No worries bro, appreciate the report and assistance 🙂
I bought 1 month VIP on US main, but I am stuck in queue, can someone help me
please contact @balmy cypress
It didn’t work I’m still stuck and it says I’m dead in the server even when I’m alive
This is what it says every time I’m kicked out
?
please join waiting for support
Hello. Requesting an admin to contact me about a recent order.
A purchase issue?
please contact @balmy cypress
i am in waiting for support
already muted
y
Bois...
i need support
i dont have vip still
i thought i got v ip
but i dont have it
it doesnt show i have vip in game
Your mute will not be lifted.
!vipissues @nimble surge
Hey, @nimble surge
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
Double check you are connecting to the correct server. If you are then,
Please make sure to get your steamid64 (you can get it from https://rustoria.co/getmyid if you don't have it) and contact Lukė#5713 and make sure to provide him your steamid64 + whatever information you can to help him so he can help you faster.
i already contacted him
still not muted
?
!vipIssues
can someone please help me in waiting for support.
!vipissues
Hey, @golden bear
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
Double check you are connecting to the correct server. If you are then,
Please make sure to get your steamid64 (you can get it from https://rustoria.co/getmyid if you don't have it) and contact Lukė#5713 and make sure to provide him your steamid64 + whatever information you can to help him so he can help you faster.
not muted
I mean that seems to be just toxic
There is a difference between being toxic or being against a whole community
hey zune can you help me in waiting for support
I’m in my bed on my phone. Feel free to dm me or type in here and I can see what I can do for you
ok let me say it in chat rq
Yeah that is a racial slur.
I bought VIP and its not working, I contacted @civic pasture but he seems to be AFK, is there someone else I can talk to?
I fell for it, without it even knowing.
That is your fault being honest with you
i have screen shot proof
Not knowing what it means doesn’t save you from the consequences
Feel free to send a /ticket ingame including that screenshot on that guy baiting you
Take this mute as a warning to think about it next time @thorn loom 😉
I thought that I purchased VIP earlier today but it doesn't seem to be working? 76561198227951660 is my steam ID
I do not think so no.
You will have to wait for him
!vipissues
Hey, @hazy tide
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
Double check you are connecting to the correct server. If you are then,
Please make sure to get your steamid64 (you can get it from https://rustoria.co/getmyid if you don't have it) and contact Lukė#5713 and make sure to provide him your steamid64 + whatever information you can to help him so he can help you faster.
Yea mabey I'll stop responding to those people.
Luke is off, anyone that can help with vip^??
@torn sky it won't let me send message to luke...
@torn sky their is a mod ingame that unmuted him after mutiing him
i need help in waiting for support
Good idea
Send me your steamID pls. I will message him for you
I can’t speak for him but he probably realized that it has been only toxicity
is there anyway i can get straight into a vc with someone to show them the ss
Which is part of the game @mental slate
@torn sky 76561198227951660
Won’t help. Pls do a /ticket ingame. That goes straight to the admins
i did.
On what server is your vip not working currently?
need help in waiting for support
when is the next time the 10x wipes
ok
Check the recent #announcements @chrome trellis
so it wiped 2 times this week because of the force wipes
3 times
/ticket
Hey, @low thistle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
Yes sir
@fading pebble @waxen reef Your mutes will not be lifted. They were justified. Please follow the rules next time.
my game bugged, i spawn in, but still says im dead
Vanilla US Main
half my group can't see me
where do i purchase vip
Did you restart your steam?
console error local player is being set up multiple times
!!
!donatelink
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
not steam, just game
Try steam
!donatelink
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
When someone’s vip expires
There is slots for vip
no it is out of stock on main
Obviously there can’t be 3.000 people having vip for one server. Imagine all this connect to the same time. That’s why there is a cap
i need help in waiting for support
Verified gamefiles?
thats exactly my problem
it only happens on 2 squares of the map
verifying game files did nothing
zune can i send you somthing?
ive been waiting for support for 30 mins
Hey, @gilded locust
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
Try that
already did twice and it didnt work
Toasty said he did it already nothing worked. I just did it loading into server rn
it's a server thing. my body is somehow duplicated and needs to be removed or some shit
whenever i load in it still says im dead too
^
but my team can still see me but i cant move and it just looks like im coruched
crouched*
zune i sent you what i wanted to sent to you
gonna take care of that soon beside we do not unmute players.
Hu?
try this:
I suggest you go to Steam>steamapps>common>Rust>Bundles and delete the file called Bundles. Then go back to Steam, go to Rust Properties > Local Files > Check game files integrity (it should redownload the Bundles file).
That's kinda stupid, I had no idea it was a banned word
It seems to be a client issue @gilded locust
Might wanna report it via f7. Try what nuclear told you and following from a member of the discord
is Luke gonna be back on tonight? I have been waiting for over an hour to get my VIP fixed
trying that rn
How do we report people on here again? 🙂
I thought there used to be a reports channel
I mean first of all it is a racial slur. Second why would you say a word you do not know the meaning of.
Which comes to following: not knowing it doesn’t save you from the consequences
/ticket
Hey, @gilded locust
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
There was. But we experienced the /ticket ingame system to be way faster and easier for both sides
Then what does Nuclearpopel mean by they're gonna take care of it soon
i am loggin in, muting him in a few seconds
alright
Tried that. Didn't work
He meant that he is taking care of the one guy baiting you guys. Your mute will stay. Take it as a warning this time
Rustoria.co US Long? Is there going to be more VIP packages? I'd like to buy one.
Sure if he bought vip
You will have to be patient my guy
advertizing your servers
I am, I just didn't know when it would be back up. Maybe tomorrow?
do we still have to wait for an admin to q skip vip people?
I can’t tell you that. Someone’s vip has to expire to create a new open slot
Ah I see.
Pls message Luke regarding any vip issues
And include your steamID
i did but hes offline
same @minor root
Will be with you guys asap
sounds good
Thank you Zune
^^
Take care
i need support im in the support channle
any clue when luke or any admins who can help the vip queue glitch are gonna be back?
when is the VIP gonna get restocked
anyone know why i dont have permission to tp
When someone’s vip expires
zune
He will message you as soon as he can
Yes?
oh ok
What server?
us small
5x us
What type of tp ?
my b thought u were talkin to me
Tp home? To a player? To outpost ?😉
All good was kinda directed to you aswell
It is /tpr name
Or /home 1-3
luke told me garreth would let me in the server if hes gone
Seems to be offline aswell
any way some one can get me past queue that isnt them?
@near halo stop...
Yea I have been waiting almost 2 hours for someone to fix my VIP and cant get anyone to help
You could super nicely try to dm ryan and see if he responds but that’s nothing I would suggest
couldnt message
yes I am too
No, I am trying to connect to Vanilla US Main
im trying to connect to us small zune
The vip skip queue issues will be fixed at the next scheduled restart at 10AM EST for US SMALL
yes zune
There
Thank you Ryan!
Skipped you through queue manually for now, it'll be fixed properly next restart at 10AM EST.
thank you, i appreciate it!
Sorry for the issues
@echo venture for the map_vote_long is that for the main severs
No it's only for Long.
@echo venture 76561198031444245 rustoria us main thanks bro have a good sleep
You in the queue right now? @gilded locust
yes
All good? @gilded locust
@echo venture come help me
yo why wont my skip queue work on us main
i really wish servers would take the cheating reports seriously.
I paid for US main que prio 3 times bc it kept saying card declined but I looked at my bank info and it charged 25$
ruins the games when people insta headshot on sight
?steamid @tulip ferry
Hey, @tulip ferry
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
We do, just make sure to make a /ticket in game
my us main queue prio wont work
VIP restocks when VIP expires
!steamid
Hey, @grizzled surge
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561199063380505
<@&274971100184576010> my vip doesn't work again?
@echo venture could you help by chance?
!steamid
Hey, @leaden forge
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
PMs where? @unkempt relic
You can use the /ignore command. We don't moderate PMs due to this.
76561199068497131
ok, thanks
@echo venture there is my steam64
Everything seems good on my end, you have VIP on US Long all well and good. Unsure which server you are connecting to, but make sure to connect with the below IP to be sure:
connect long.rustoria.us:28015
ok
Thanks for your support, have a good evening.
you as well
Umm am I able to refund VIP
admin
yeah are you able to refund
which admin should I talk to
ever
/ticket
Hey, @pastel wharf
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
Vanilla US Medium map is hard core freezing/lagging. multiple people happening, not just one
How do I report someone who is being racist over the mic and saying death threats
voip is not moderated you can always turn them off
voip?
voice over ip
is there going to be a server reset
in game mic reta
oh okaty
Can you refund VIP
is there a way to turn voice off for 1 person?
LOL
cuz i like being able to hear my teamates
Looking into this now, apologies
Not if you have used it, https://rustoria.co/terms - section 6.
Looking into it
Send me your ID and I can take a look @icy granite
!steamid
Hey, @icy granite
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
if my friend wants to buy vip for me how? I dont wanna give him steam login
STEAM_0:1:43448060
76561198047161849
i am from brazil and i got laggy... so i had to left server... really need my old vip to play...
cause i have to relog everytime...
!steamid
Hey, @icy granite
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561198047161849
if my friend wants to buy vip for me how? I dont wanna give him steam login.
so what do we do when someone's griefs a base
https://donate.rustoria.co -> then select "this is a gift" -> then put in the steam 64 id of the person he is purchasing it for. You can visit https://rustoria.co/getmyid to obtain the steam 64 id.
ight great ty
ryan will that be possible my dude?
Sorry but your VIP is too old to be able to be transferred, you'll have to re-purchase it for the server you want it for
but i still got some days on us main...
i just want to skip this queue for this week...
not the whole month
While I understand that we cannot offer package transfers this late into their period, I am so sorry about this but it's just not feasible to offer such a service.
you can check my history, always buying vip here
Do they sell like an all US official serer q skip?
im sad 😦
Unfortunately not.
I am sorry you feel this way, but we like to offer things we can offer to everyone. This is something we would not be able to offer in a fair manor, I hope you can understand.
lowkey didnt mean to do it I love you Ryan
i got it.... np
RIPP vip sold out 😦 been waitin 6 hours and disconnected from que with 24 left
@echo venture fuck u kid i want ur baby sucking on me
can eu main server get looked at please very bad lag spikes that last for 3+ minutes and costed me a fight
Yes I'm actively working on this issue.
thanks
mytic?
US MAIN is lagging/has very noticeable input delay
can you help me with something plz
Thank you, I'm aware as always and according to my monitoring it has now subsided after some tweaks on our side. Hope this helps.
hat admin do i talk to for a refund
Be sure to report them using the /ticket command in game please so our admins can look into it ASAP for you 🙂
Hello, have you used the package you wish to refund?
in the rustoria eu main i have 1000 ping help plz
Not a problem at all, I appreciate you looking into it 🙂
so lagggggggg
Guys Rustoria EU Main is what many(myself included) would consider unplayable due to the lag
why is the sever so laggy
Any mods that can help in support chat?
I was wrongly banned by VPN https://steamcommunity.com/profiles/76561198867958831
https://steamcommunity.com/profiles/76561198418051580
i need to speak to an admin
eu laggy
i have a clip of a cheater
ethereal use /ticket in game
Ryan can u dm me
We're aware and working on addressing it, thanks for your patience.
We're aware and working on addressing it, thanks for your patience.
We're aware and working on addressing it, thanks for your patience.
Ryan I'm one kit away from losing my patience and going to bed
Ryan since you have the pretty much #1 modded servers on rust when it comes to Xbox and play station will you be putting up severs?
i need help please
i was banned for flyhack violation when i jumpped one time to upgrade my wall
its been 2 hours and i still cant get in the que and get red error texts etc why am i banned for this
Flyhack violations are something implanted in the game, unfortunately, we cannot queue skip you
It's only a kick, you should be able to reconnect
@echo venture yes slightly
could you send the error msg?
Aden do you know the thing vital main implanted for that kind of stuff? I think it would be beneficial for rustoria
ok i will try
Things like these happen time to time and using solutions that should be temporary at best while a longer term fix is being worked on is not out of the picture. However, our fixes don't usually take as long as the issues that they have had to unfortunately experience.
I was wrongly banned by VPN https://steamcommunity.com/profiles/76561198867958831
https://steamcommunity.com/profiles/76561198418051580
Any way to get vip for vanilla us medium?
Are u gonna roll back eu long?
Not if it is out of stock, no
what?
Sorry but we do not rollback in these circumstances
True Ryan
you guys offer a north american VIP @mellow tundra ?
server lagg asf and alot of people died with gear
Check my suggestion now 😊😊😊
We offer no global VIP packages, only per-server
I acknowledge this but there's no way to fairly compensate everyone other than not involving ourselves.
So people who killed players standing still and taking their gear is fair?
instead of roll back 15 min?
Roll backs can’t only benefit one player sadly
Eitherway, whatever I do, people will loose items. If I rollback, people will loose items. if I don't rollback, people will loose items. There's no way out of this and when server owners like myself are faced with these decisions, it's best to leave it be and not interfere. I know it sucks and all I can do is apologise and offer my sincerest apologies for the issues incurred and offer you my assurances we're always working on fixing problems as they arise.
<@&274971100184576010> do servers let you log off and relog? My game is bugging but I don't want to get kicked
They do not if there's a queue active I'm afraid.
oohh tuff
yes I understand but the way people got loot from frozen players isnt exactly fair to anyone. Ofc u shouldnt keep the loot u got from frozen/dc players
never had to find a rust pic before lol
@surreal mirage my advice is if you ever notice lag try to get somewhere hidden or safe. Everyone usually experiences it. Most of the time a crash happened after a little bit of lag so use your time during lag to hide
bro if i lose my gear cuz of this laggg
for some reason since the lag when i spawn in i cant move, but i can look around. i have restarted 3 times and verified files 2 times
keep giving me errors
@torn grove steam I’m pretty sure. Or it depends on what kind of screen shot it was
well apperently some of us will lose gear and others wont, the RNG of who froze the worst is the most fair instead of roll back
i keep spawning in like this...
and cannot move
restarted and verfied files multiple times
Try spawning somewhere else maybe?
tried random respawn and 6 different bags
also even when im spawned/logged my teamates still see me dead and logged on
@surreal mirage sadly roll backs aren’t just a rustoria thing. Every sever faces them and has to deal with them. Roll backs are mainly based off the server not saving and mainly never used by a server owned. Roll backs suck if you were losing stuff from it but at the same time you have to view it from the other side and how you would@feel if you got someone elses loot cause of it
all that red text left corner never had that before and never not been allowed in a que before like this
so is it becuase of the flyhack violation
or no
jesus, but how did they get the stuff? downed players who stood completly still and were incapable to move or shoot back
I’m gonna assume some file got corrupted. I personally have never had this happen tho. You might wanna look it up tho
Honestly fappan I don’t know. You might have just been hit with lag worse than others.
was set and ready today with my friends and team for wipe
Were you on an official?
got to play and hour or 2 and its been like 5 plus hours lol if not more
an not and
boutta rage quit and solo a server and i dont wanna do that again lol
yeah
I was wrongly banned by VPN https://steamcommunity.com/profiles/76561198867958831
https://steamcommunity.com/profiles/76561198418051580@echo venture
thats what I said, some RNG hit the lag harder than others and the other players got free loot
looking
Ahh sorry man hopefully you got some bps for tomorrow
i could understand and wouldnt be as pissed and upset if i was like spamming jump or something but i literally jumpped once to upgrade my wall lol 😦
okey
Yeah fappan they can’t do to much about that. If it gets really really bad and the server suffers they might give consolation loot but that’s like never happened
and now cant play with my friends etc
both solved.
Thank you
Yeah it’s upsetting gambit.
@mellow tundra can we talk
sure, join waaiting for support
yo admins when is rustoria long vips coming back in stock?
they told me to come here and talk to a mod/admin about it but judging from the responses i assume theres no fix for this?
@mellow tundra i dont have a mic can we talk in msg
sure
u msg you
mr aden can you give me an idea when vip is coming back in stock?
VIP restocks once someone's VIP runs out.
oh shid aight bet
@mellow tundra did you see my msg???
dealing with voice chat rn
@round silo message @balmy cypress
The lag is really bad man
xDDDD
someone help meeee
FUCK
my team8
Please the LAGGYG
hes bugged
BRO THIS IS MY TEAMATE AND HIS GAME IS BUGGED WE LITERALLY DONT UNDERSTAND HOW THIS IS HAPPENING
FIX PLZ
PLEASE JOIN MY DISCORD AND LOOK
hes not bugged he was literally standing still shooting rockets at my base mid air
I SWEAR TO GOD HE IS NOT CHEATING
Hey, I cant use steam kit or open shop in server
US 3X is literally dying rn from lag
I've had my account link for so long now
BRO JOIN MY FUCKING DISCORD HE ISNT CHEATING
stop capping bro
join my disc
i literally shit on his entire team and then he comes back on with a hacker
ITS HILARIOUS BUT SCARY BECAUSE HE COULD GET BANNED FOR ITT BUT I SWEAR HES NOT CHEATING
join
A HACKER? LOLLLLLLL JOIN OUR DISCORD
ur obviously cheating
in game you said haha getting raided by a hacker
i literally have never cheated in rust in my life
idfk what it is
THEYRE TROLLING, JUST FUCKING ADD ME AND LOOK AT DISCORD
my friend has a clip of u cheating
WE HAVE NO FUCKING BUT IT IS HILARIOUS
DUDE COME JOIN THE DISCORD AND LOOK
yea ok kid
stfu
ur trash ass friend beamer is flying and shooting rockets at my base while ur shit asses are getting fucked
xDD
i killed both of u and then since he has godmode and is flying i get aimbotted
<@&274971100184576010>
aimbot ??!
OKOK we lost 2aks and 7 semi becase this fucking lag
LOL THIS IS HILARIOUS THAT YOU THINK HES CHEATING BECAUSE HE HAS A BUGGED GAME LOLLLLLLLL
/ticket add in game to report a cheater
Hey, @mellow tundra
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
HE DOESNT EVEN KNOW WHATS HAPPENING
HOW THE FUCK ARE U STILL PLAYING WITH A BUGGED GAME
IDFK
YOU WOULDVE BEEN FLYHACKED
hello <@&274971100184576010> EU main is literally broken unplayable due to lag
WE RESET GAME AND IT STILL DOES IT
EVERYTIME HE RECONNECTS HIS SHIT STARTS RUNNING IN PLACE OR IT LOOKS LIKE HES SLEEPING WHEN HE RUNS
ITS STUPID AS SHIT, I PUT IT ON MY FAMILY HES NOT CHEATING
ADD ME AND LOOK AT HIS SCREEN SHARE
if hes bugged he shouldnt be doing any damage
Lag is being looked into
HE CANT FIX IT DUMB ASS
i need a mod please
HE RESTARTED HIS GAME AND EVERYTHING
is there going to be anything done given i've paid to be on here and the server literally isnt working?
FUCKING ADD ME ON DISCORD AND JOIN OUR DISCORD WE CAN PROVE HES NOT
ITS FUNNY THAT YOU THINK HES CHEATING
thank you @mellow tundra , lag on US is the worst I've ever seen. pretty much unplayable right now
BECAUSE I KNOW HES NOT, I KNOW HIM IRL AND IF HE WAS HE WOULD TELL ME.
can you guys spam elsewhere
YOU SOUND SOOOOOO DUMB RN
<@&274971100184576010> EU main is now down
PLEASE JOIN MY FUCKING DISCORD BECAUSE ITS HILARIOUS THAT YOU THINK HES CHEATING
tyrone get them banned and i will
YOU LOOK LIKE THE DU,B RIGHT NOW LOL. YOU THINK SOMEONE IS CHEATING WHEN THEY ARE BUGGED
We're aware
THATS WHY SUPPORT EVEN KNOWS YOU'RE A JOKE NOT DOING ANYTHING BECAUSE HES NOT CHEATING
i have clips off him cheating lmao
EU Main is fried man noooooo
!mute 325392111916679170 10m
:ok_hand: temp-muted Smoke#2267 for 10 minutes
!mute 459924139302715394 10m
:ok_hand: temp-muted ShePlaysNasty#9600 for 10 minutes
upload them and link it in your ticket add in game
is it coming back up aden?
Looking into it atm
can a mod actually look at vanilla US small? We have invis people running around and a hacker insta head shotting people
its been reported
4am here and idk if im going to be inside when it turns back on
anyway i fix my account
and linking it
cant use shop and ive had it linked for so long now
The kids probably sat at home so proud of himself being like yes I’m ddosing a rust server
How sad
How sad have u got to be tho
Nothing a mod can do against that. If you created a /ticket already be patient pls and wait for an admin to respond
guys any even slightly rough idea what time the server is coming back
Probably soon we don’t know yet
???
Thanks admins
It’s still lagging guys
Idk what’s up with it
Is it my internet
Idk
Hey your server disconnected me and my base is wide open i spent 2hrs 30m in a queue of 300 already and now im 200 ina queue again at 3.30 in the morning wt?
main have mass DCs?
...
I'm face to face with my enemies
i just got kicked from the server and put in 135 queue rip
Pls man when’s this gonna be sorted
yall should implement the 5 minute reconnect timer
me to sox, it disconneected me for no reason
Same
rip :/
?
He meant #feedback-suggestions
oh

When do u think the issue with the server will be sorted out
It’s simple for me to answer. I have as much informations as you guys
@torn sky My team just got kicked for fly hack when we were jumping in this one spot
Does this happen every night then
They are working on it. I can’t tell you how heavily the issue is. Usually a few minutes up to 10-15 mins
Like its flat area to
No it most likely happens due to unity crashes or heavy ddos attacks
Oh how do u get vip
@torn sky can you respond to my message
Feel free to do a /ticket on that
@tame vortex https://donate.rustoria.co/
/ticket
Hey, @jaunty pecan
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
I have VIP but I am still waiting in a 70 person queue
Sorry. Ingame
Hey, @jaunty pecan
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
just waited a 7 hour queue just to get disconnected an hour in lets go dogshit servers
Zune I got disconected?
we need more slots so i can join i didnt get vip bc i just joined and have been waiting 6 hours to get on now its late and they getting off soon
@rancid cipher Did you recently purchase it? Sometimes it can take 5-10 minutes from what I've seen to kick in
It will apply itself and skip the line though if so
i got it before wipe this morning
Can I just ask what do u get if u get vip
You will have to wait then unfortunately.
mods
@tame vortex Depends on the server. For vanilla servers it's a queue skip. The other packages are listed with details on the website so you can click through wherever you'd like
can a admin help
i purchased it before wipe this morning.
Yeah vanilla eu main
@torn sky so you're telling me people have to wait 5+ hours for a queue then get 3 of us kicked out for a spot on the map
Uu, taking a look right now. Saw your message- just a minute please
and then have to requeue to report?
thanks, much appreciated
No problem, thanks for your patience
@steel sentinel yep same here
its a bug where if you jump to much you get kicked out in some areas
Technically yes. You can always put it up in #feedback-suggestions but to get a quick response from an admin you should do a /ticket
and im not buying vip just because ur servers are dogshit
Most likely happens to lag spikes
Zune can i connect to a server without a queue
like another rustoria server
to report it
or does it have to be main
Honestly I believe you could do this yes. If you mention it happened on another server.
zune why are ur servers dogshit
We don’t force you to play our servers. But we are sorry for any inconvenience you have rn
i got banned for "playing with a hacker" but i was offline when i got banned so how do i make a ticket and get this resolved
@void condor
That’s for EU main
@torn sky what rustoria server has no queue rn?
@rancid cipher Can you please post the Steam ID for the account you're trying to connect with?
Check your right where the servers are listed
Literally any EU sever
yes
EU main When can i enter
Right now I’m afraid
76561198272036411
!donatelink
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
@severe hatch Check #announcements
If I come back into the server when I come on will I still have my stuff
Like my base and everything
I should have right
@tame vortex Well, yeah. when you disconnect your body just goes to sleep in the game world
Ahh good
Can the admine not even close all doors on the server ehen this happens ?????
Everything stays there unless another player or something interacts with it- such as kills your body or raids you
@spare widget will yall do anything if we get disconnected by a bug like can yall get us back in the server somehow
Yeh
Or will it only fix the bug if I report it
yo
We do not interfere in gameplay so no
just got banned on 5x no bps, for exceeding group limit, just confused what for
join support please
we havent exchanged anyone
see above
@mellow tundra aden have they fixed it bc i can spawn in now
pog
in the waiting for support vc how often do I get moved
Pls keep this channel support related @tame vortex
Ahh k
@torn sky when do we get moved in the waiting for support channel
If you suspect someone feel free to do a /ticket Ingame
Ok thanks
When someone is available to talk to you
got banned for teaming any way i can get unbanned or nah cuh
@rancid cipher Looks like that account has not purchased VIP from what we're seeing. Are you sure you're on the correct account?
facts
Pls provide us your steamID
@torn sky I did /ticket in game on rustoria.co us small and nothing happened
yes, this is the account that i used when logging into the rustoria website
76561198084268477
76561198831107560
i even had to find my old phone for the steam guard
An admin has to watch it and reply to it. This might take some time. Just check it in a bit
i can send the paypal transaction to prove the purchase
i just want to know if i can fight it
But your server kicked 80% of tge server not interfearing is the worst thing to do 5 out of my 9 got vip id imagine the same for all clans so ??? Will the admine not interfear when there server interfears whit gameplay first
im working on it
cuz if not i dont want to go throught the pain of arguying
It might sound stupid but you’re sure it has not been Rustopia or something similar to it?
let me check
i need a vip but cant get it
wait lol no way because i used the link in this discord
can i get a link to get vip thats not sold out
yo i need help asap
If it’s sold out on the website it is sold out
Sup?
brUH i waited 7 hours queue to get ddosed the second i join fk this
Uhm that’s new to me. Did you already restart steam and verified your gamefiles ?
I have restarted my computer and done all the shit
Can I just ask something idk if it’s support related
lol wait i mustve never confirmed the transaction
my friends are telling me to verify my game cache
can a admin help
So you verified your gamefiles?
If u have a metal door and codelock do u have to put in the code
i left it at the screen i guess but i was able to purchase it
no
Or can u just open it
my friends are telling me to do that rn
thanks guys
!gamefiles
Hey, @pale valve
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
and gals
When u put the code in cause it’s ur door
they exceed group limit every wipe this wipe they get banned so sad 😦
You’re welcome
thanks
GL
has VIP queue for US Small been fixed?
i was banned for "playing with a hacker when i was offline when it happened. is there any way i can get this resolved
@wide valve Post your Steam ID please
With the next restart (10am est)
okay thanks @torn sky
interesting
zen zen its cammoss
anyone els getting the glitch where you see yourself asleep but your moving and when you die you get kicked and if you log back in you cant move
10am est
https://steamcommunity.com/id/cammoss/ @spare widget
How do I repeal facepunch ban
unbanned
thnk u
when does my chat mod application get looked at
i have waited for about maybe 2 months
my queue skip is still not working
messaged luke about it
but he hasnt responded
this blows
@grim hollow I'm sure you can resubmit at some point but you would have heard by now if you were accepted
lmao
@nimble surge Can you post your Steam ID please?
i doubt i am gonna get accepted tbh
@nimble surge Just give me a second please
All of my store points are gone.
@near halo you need to speak with @slate sleet
@dim schooner Store points wipe every force wipe, so the first Thursday of each month. Otherwise they roll over
@nimble surge Are you currently in queue?
@grim hollow you were told by Ryan not to come in here asking about this.
oh I thought they always rolled over that sucks lost almost 200 points
@west osprey he told me not to impersonate
Yeah, good to spend them before it. But good to know now 🙂
I was merely practicing
Asking over and over is not going to get your application processed any faster. If you'd like to talk to someone about it please DM @balmy cypress and he will be happy to assist. Please don't spam this channel anymore about your application. IF you don't require support please take this to #general
Yes mam
can i get unmuted?
some1 said "say the first 4 letters of pakistan and u get a free t3"
and i said it idk why
and got auto muted
make a ticket ingame /ticket new
You will remain muted. What you said is still a racial slur, even if you got baited. Did you happen to screenshot or catch the name of the baiter?
im certain it was one of the "FaZe" clan members
cheaters made a ticket
Faze_ninjaquan
brad chad vlad
im almost positive
shooting through walls
Nitsuai is doing similair shit
they phase through the wall and shoot through our walls
Btw when I’m playing I hear a lot of squeakers yelling the N word when naked
yo we found a hacker
Report by doing /ticket ingame
What’s the proper way to report and log evidence
/ticket ingame. If you have proof someone is cheating, upload it to youtube or streamable and include the link in your ticket.
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
can we have a admin spectate kb.lubiao
make a ticket ingame...
a ticket wont do shit
Same thing as above. do /ticket ingame
true
Tickets are the fastest way to report a cheater on Rustoria.
we report a bug and we end up getting banned for it lol
this chinese clan he like beamed from 100+ meters
then speed hacks and completly shits on my teamate that was hiding behind a base
Again, create a ticket.
@forest urchin 100+meters is normal lol
if you can spray past 100 meters ig your just bad
every second youre not making a ticket is another second your cheater continues to play
ohh well you didnt specify the gun he was using
okay well can my teamate get unbanned
so if we get flyhacked do we need to wait in the que again orrrr
Has an appeal already been made for him?
He reported a facepunch bug then got banned for it already lol
Unfortunately, yes
we talked to aden and he said cant get unbanned till the bug is fixed
If he got banned by facepunch we cant do anything about it
nope server banned lol
we reported an invisible bug then they said well we have to bann you till the bug is fixed
like so then your gona bann your whole server
cuz its not a 1 person thing
There is 8-deep that raided us at least un rustoria 3x
If aden has already talked to you about it, then there is nothing I can do.
I have ran into 5 ppl with that same bug but they dont get banned l
Get a clip of them being over team limit and create a ticket.
lol jk
Cant u just tp to where we are, 3x no BP 6 man team limit
I cannot no. The best thing to do is get a clip of them being over team limit and creating a ticket about it
?vip
yes
lol keo
im on us medium and people literally shooting us through walls
hackers
Lag maybe?
this guy keeps spamming chat on us 5x no bps "doinks"
how do i know if my subscription is auto-renewed or how do i make it auto-renewed?
so how many VIPs are there for us long
None
im tryna get me one of these VIP's
@near halo abusing glitches at the minimum
Should say on the website
ayo 6ix gimme ur vip ya
If its a Rustoria bug, create a ticket. If its a Rust bug, do an F7 report
snow y u havent event answered my question
@near halo do you know where it would say, and is there anything i can do to make it auto-renew if it is not? thank you
VIPs for the server you were asking for are out of stock. VIPs only come back into stock when another persons runs out
