#support
1 messages · Page 1327 of 1
@teal tartan which server
us long
kk
for sure dawg I got a rank I'm just asking
for sure thanks g
Is the servers wiping in 30 min?
eu main ip pls
NAH
!ip
wiping in 28 min now
Okay
@dark radish is there a way we can see when the update is out, like instantly. dont wanna lose time fr
ahh ty
@smoky hedge TRIHARD
meow
when will my oul boy come back
Se a atualização for às 15h, como será o fim das 14h?
If the update is 3pm, how will 2pm wip?
?force
Hey, @warped kraken
Force wipe is the first Thursday of the month. At force wipes we wipe the following if applicable:
- Maps
- Blueprints
- Shop Points
The time of the force wipe is typically around 2PM EST / 7PM UK time.
contact @balmy cypress for vip issues
okay thanks
If the update is 3pm, how will 2pm wip?
the update is at 2
snow is dming him the best way to contact luke
yes
okay
do I get donator?
?donatelink
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
/auth
Hey, @warped kraken
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
/auth
Hey, @static beacon
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
hello i bought the wrong vip, i bought us medium but i meant to buy eu medium
could anyone help me?
no, do steam and discord then you should be good
I DID
contact @balmy cypress
is there a max team limit on EU long?
there is no max team limit
about yea
Will there be a wipe right after the update?
Is there any chance a mod/admin can can look into a staff abuser banning someone roughly 6 years ago
/auth
Hey, @upper lark
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
hopefully before wipe
servers wipe once the update comes ot
how do i make a ban appeal?
im banned for playing with a hacker
and i already bought vip for force wipe
and i havent played on this server in months
you wont have a queue
/auth
Hey, @lime portal
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
/ticket
Hey, @weak remnant
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
tfffffffffff
since force wipe willl no bps 10x us wipe again tomorrow or no
<@&274971100184576010> can i get a ban appeal? i just came back from a long break and i just bought vip for force wipe and i realized got banned for playing with a hacker
can i atleast get a refund if i cant get unbanned?
okay then.
famous can you help?
okay,i will try once
I can put an appeal in for you.
but if i cant join server
?steamid
Hey, @weak remnant
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561199068305897
looking
teammate says got vpn banned can you check??
https://steamcommunity.com/profiles/76561198260746117/home
@willow tendon when does it wipe already?
unbanned, give it 5 minutes before reconnecting
alr thanks ❤️
looking
the update aint out for me why bro
whens vanilla medium back up ?
it says i need client update
why did you wipe shop points?
Shop points wipe every force wipe once a month. They rollover otherwise from wipe to wipe until the next one (First Thursday of the month)
o ok f
How long does wipe take and for servers to be back up?
around 5 mins
Should be all going back up right now 🙂
@willow tendon i need the map files please
awesome sauce
Hey, thanks for tagging me 🙂 Sorry, they refill when others expire. There is a max and they can't be added indefinitely. Seems like if they're not there, they are sold out. @earnest ingot
@earnest ingot Sorry 😦
!mapfiles
Hey, @misty scroll
If you are received the Disconenction message World File Mismatch error
then follow this step:
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
are there maps for this wipe? they are usually in wipe feed
read !mapfiles
Which server?
!mapfiles
Hey, @scarlet meadow
If you are received the Disconenction message World File Mismatch error
then follow this step:
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
US Long
Will get it for you
okay thx
already gave him @misty scroll
Here you go
Put it in your C:\Program Files (x86)\Steam\steamapps\common\Rust\maps folder
I did send him that already 😄

76561198286689762 got vpn banned pls check
i crate an appeal for you

vip is just skipping que or does vip give you other stuff?
Friend said I was getting unbanned today but still banned?
no just skipping
thank you
steamid?
how does vip work, if i buy it do i immediately get it or will i have to wait
will take up to 10 mins
any other things i should be aware of before i buy it
like extra fees or other shit like that?
nope
@novel shadow It's immediate, no extra fees. Doublecheck which server you buy it for (just my recommendation)
People mix them up sometimes, which can always be fixed, but it's nice to avoid 🙂 Also one time vs subscription. Subscription is easier obviously but whichever suits your situation the best
changed
banreason, can not find an appeal for you
thx a lot
Nuclear, look at the link I sent above
@spare widget thanks for the help and quick response. amazing admin team
👍🏽
I was told it was only for rest of wipe by a mod?
76561199061291995 was banned a week ago, told it was until end of wipe but still not unbanned
np, Kakkma 🙂
@opal sphinx Looks like you should be fine in about 5 minutes to connect
thx a lot @spare widget amazing admin team
i just bought vip and im currently in que. will i have to disconnect from the server to get it, or after 10 minutes will i automatically get into the server?
Same Kakkmaddafakka
I was auto banned. Why? ?
@lapis sapphire Can you join Waiting for Support please?
@spare widget I was auto banned. Why?
will the pop rise up to 400
76561198823827447 vpn banned
@novel shadow I have heard that it will go live and there's no need to restart the line apparently. I'd give it a second- also you could post your Steam ID and I could try to doublecheck
Making a ban appeal for you right now!
https://steamcommunity.com/profiles/76561199108249788/ pls help https://steamcommunity.com/profiles/76561199108249788/
76561198238334112 Can you check for my VIP as well?
post my steam id in this text channel or dm it to you?
is there a vip queue? i have vip and im in a 70 player queue
Hello! Will make an appeal for you right now. Can I have your SteamID without the whole link?
@burnt jay Wait 5 minutes you should be fine
no
thanks
@novel shadow You can DM me please
In waiting for support
Okay, I will make a banappeal for you right now. Hang on!
is this
/ticket
Hey, @haughty nest
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
@spare widget when will i get unbanned
Okay, I'll wait my turn now, what will happen 😦
@spare widget i got in, thanks for the help
Can i buy VIP for lifetime? EU LONG
An admin will look into your case in a minute.
@nimble ridge I'm assuming there is a vip queue because i've been sitting in it with VIP
@spare widget when will i get unbanned
no theres not @haughty nest
It's okay. Will I wait in the server again?
How can I find maps?
What is your steamid @near halo ?
i got in and got kicked for inactivity while running and now im in a vip queue
oh so my queue skip is just broken
@haughty nest hmm my buddy doesn't have VIP and he is in the same queue as me. seems like the queue isn't working
There is no lifetime vip @lost grove
@nimble ridge gotcha i've been waiting for help gg
Hey i bought vip but i have a 160 pop queue?
Hey i had an appeal is it answered yet?
any admins available to assist with the VIP issues?
whats the best way to have my account looked at? im confused as to why its auto banning me
i havnt played on rustoria server before
how i buy vip to avoid queue
@near halo
Is it 1 minute? ?
No, a bit later. Just wait a little bit, my friend.
@near halo my vip isnt working?
but the turn is rising@near halo
HOW CAN I FIND MAPS FOR RUSTORIA EU MEDIUM
Ok
@near halo how can i buy vip
Any maps for Trio 5x US?
@spare widget when will i get unbanjned
unbanned
An admin will help you shortly!
ok thx
@near halo You're unbanned
i am
20-30 min ago
For the future, read the rules please and don't exceed group limit.
Yes you are unbanned
give it 5 minutes
ok
before you try to connect
Should be good soon, an admin will check it in a min 😄
ok
@near halo what about my vip skip?
@violet dagger
I got a car ban
I can't help you with the VIP issue but admins are actively reading your issues here and will help you shortly!
I have made an appeal for you. Just wait a little bit, please.
will admin pm?
If you like, you can hop in the waiting for support channel.
@violet dagger can you tell me when to reconnet
ok thank you
Thank you myst1c
Wait atleast 5-10 minutes to be sure.
ok
Have you tried restarting the game?
?steamid
no
Hey, @tough bane
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
why is every sever dead right now
will the server expand?
Please hold on a little bit more.
more than 200 in line 😫
if i buy VIP does my whole team skip queue or just me
rip
help, does anyone know why I go to 1200 ping all the time?
my queue skip said fuck you lol
Why am i getting 150 ping on 10x NO BPS EU ?
Where are you located?
Where are you located?
did u pm @balmy cypress @haughty nest ?
@near halo Slovenia
i am from NA
no
Its out of stock for now unfortunatly!
when it will be restocked
What server are you trying to play on?
The server seems to be working fine from my end. I am from France. Could it be due to your internet?
I pmed luke @raven mist
alright, he is aware and checking with everyone
Awesome
@raven mist
Whenever there are spots free @calm tinsel it restocks now and then, cant give you an exact date
ok

is there a link to the map?
#wipe-feed but as i see they are not available right now
how do i buy a friend VIP?
on Rustoria.com - EU Main
Did I ever get that unban 😪
You can gift it, JLK. When you go to donate.rustoria.co. Select the server and the package, after being logged in and going to purchase tick the "This is a gift"
I just bought the VIP i still have a queue
Input their Steam ID and you're good
thanks bro! @spare widget
Please wait 10-15min before connecting.
@ruby panther It sometimes takes a few minutes to process. I do know that it applies itself live and will jump the queue
/ticket
Hey, @jagged ermine
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
/ticket
Hey, @hearty oracle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
What seems to be the issue?
How can I help you?
i want to refund my vip
An admin will look at it, in a second.
What did you not like about the VIP?
i just not going to be able to play rust for tyhe next 4 weeks
my parents just told me today we are moving
in l ike a week
mystic can you help me plz
mystic i Dm u
What's up?
i bought vip for us long its been 15mins and it still wont let me connect ahead of everyone
any help
lul
contact @balmy cypress for that issue @nocturne pond
did u link ur steam?
whos that?
I'm getting a lot of ping on the Rustoria eu main
yes i linked my steam account
They’re just gonna tell you to contact somebody that won’t get back to you in like 3 days LMAO
You’ve been scammed
My friend still hasn’t been unbanned
@raven mist any chance u can tell luke to reply to me?
there will probably be a reason for that,; what is his steamid?
@unreal silo needs to be fired
Please refrain yourself from saying stuff like that. It's very busy for everyone..
What is his SteamID?
No responses
u talking to me?
No
ill ask luke!
thanks
Please give us his SteamID. No issue is left unsolved.
Idk his steam id
20 mins now after buying vip still havent got it this sucks bruh
You can probably find it in the list of appeals
Aden did it last time
And just said he couldn’t do anything about it
Only Logan can
Well if logan banned your friend, then only logan handles it indeed
What was your friend banned for?
Falsely banned for scripting
He hasn’t ever gotten game banned
It’s because everybody hated him
oh no, those aren't false.
Please DM @balmy cypress ! He will help you shortly 😄
i am getting 1200 ping only in rustoria eu main
Then why hasn’t he been game banned
Smirky, have you tried connecting to any other EU server (Rustorian server)?
ß
only happens to me in that one
Can't really look into it since you cannot give me his steamid, he can come into discord and ill take a look at it
I'll ask someone right now. Can I have your SteamID?
Last time he messaged in here I don’t think anyone followed up with him
how do i get my rank to work
What is your exact question?
He got banned back in December 7th I believe
ß∫øøƒ®∫µ†
Please only use this channel for support-related issues.
i bought the rank for us long and idk how to activate it
Logan said if he isn’t game banned after that he would be unbanned
wtf why did it wipe 1 hour early?
You mean one of our kits?
i would happily look into his ban, but i need him to come into here
He got banned cause he had a script download from his friend in dms
so i dont need to wait in que
That he literally blocked
it was force wipe @inner wigeon
You should wait 10-15min, please. Disconnect and restart your game and try again 🙂
I believe it was a biased ban.
One sec 😄
is therre anyway to make sure its activated @near halo
sorry
hmm, like i already said, i cannot look into the ban. lets have this discussion whenever your friend is online
If you purchased it and your account is connected to the dashboard, which I assume is, then it will activate itself.
Can you get Logan on???????
Is there going to be a map posted for 3x US?
I swear that dude fucking died
how do i see if its connected to dashboard
Please, again, be polite, man..?
ok ty
am i getting the refund or no
When is the last time Logan spoke?
It should be. Just wait 15 min and try again. If it doesn't work, message me again.
sounds good thanks
Cause he hasn’t responded since January 7th
My friend has tried messaging him but gets ignored
Am I able to switch my VIP from main to long?
there is not really a point in arguing right now @ember pike feel free to come in here with your friend whenever he is on
I haven't played main yet
Please contact @balmy cypress !
I need Logan.
@near halo contact @balmy cypress for a transfer
Hey man me and my buddy bought monthly VIP last week, but its putting us in que for this wipe today. Whys this happening?
Can you do that? Can you get Logan on
76561198286051000 i was banned for playing with a hacker and i was told i could unbanned last wipe?
logan is online right now
Please contact @balmy cypress for VIP related issues. 😄
Is there going to be a map posted for 3x US?
Yo @civic pasture man im in que with a VIP subscription....
do i need to connect to the server for activate vip?
DM him 🙂
Wait 10-15 minutes after purchase and then re-connect to the server you bought your VIP for.
@near halo you see my message?
@candid scaffold I believe that this is the map for 3x us right now https://rustmaps.com/map/3500_31927
Yes, I am making a ban appeal right now for you.
hey mystic
how do i get us main VIP
how do i report player for hacking?
you can use the /ticket command ingame
Please give me your SteamID.
@crystal grove https://donate.rustoria.co/packages.php?game=3&server=15
how do i get us main VIP
Visit that link and purchase the VIP you like 😄
na
I gave my friend the VIP and hes still in queue
Please tell your friend to contact @balmy cypress he is handling the vip issues atm
do i dm luke
@near halo my friend got unbanned not to long ago am i going to have to talk to someone?
Yes!
I'm making the appeal as we speak. An admin will look at it and look at your ban 😄
is he in the discord server?
yes
he is @glossy shadow
you sure he isnt pming the wrong luke?
luke the admin right?
I dm'd you
I just made an appeal for you. Please hold till an admin updates on the issue.
banger
Link me your steam please
I'll have a look
wym link
@verbal flame Unbanned
Hey, @carmine scaffold
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
that fast?
Enjoy your game 🙂
hey mystic
i dmed u luke
I just contacted someone for it. Are you still having ping issues?
yes
so if I get VIP rn will I get in asap
Alright, I'm on it!
Please wait 15 minutes before connecting.
i want to donate
but
it's out of stock
when should i esxpect it
to be back in stock
We can not tell you when VIP is back for your server. Sorry about that.
is main down???
Hey I’m trying to claim my in game points, but it says I’m not connected on steam, but I am, I’ve tried restarting and unjoining the group and then joining back
Did you try to rejoin over website?
Yeah
EU Main seems to be having some issues. Expecting it to be fixed ASAP!
Hey man i need to buy membership i was about to pay but then it didnt go through and said out of stock
so 15 mins after I buy it
Exactly 😄
im on us main lol
It is sold out right now. Please stay tuned and be patient. Furthermore we can not tell when it will be stocked again.
Probably short spikes. Just be patient..
will there be a restock?
Yes!
nah like i timed out
Will notify someone about this.
When did you buy it?
just now
Please wait 15-20 minutes before re-connecting.
i restarted my game
Just a little bit of patience 😄
@near halo when will us main VIP be available
or eu main
since they are out of stock
is there like a date
We have no idea at the moment. There is no date.
But they are expected to be re-stocked as soon as possible.
I can't tell you. You could dm @balmy cypress for clarification.
Does anyone know when VIP passes for US Long will be back?
Put vip back in stock for main
I dc'd for no reason, nothings wrong with my internet can i buy vip?
put 10 more vips up
Everyone that has questions regarding the VIP re-stocking. The answer for now is that there is no clear date when they will be re-stocked. 
could i use a visa gift card for pvp +
I dc'd for no reason, nothings wrong with my internet can i buy vip?
I got dcd reason " connection interupted to rustoria server
fix ur server
i just lost 4 hours prob in q
My whole day wasted
and no vip for sale
._.
Please refrain yourself from cursing. The server seems to be working fine on my end. Could it be your internet?
Slots are available once someone's VIP expires.
my vip isnt working
please contact @balmy cypress
i dmed him
okey
is there a vip that has like all the servers
all available packages can be seen at donate.rustoria.co
please contact @balmy cypress
yes
ok i just did
hey i just got unbanned and in the middle i get banned again
@mellow tundra
does anyone know when US medium vips will be back in stock?? DAYS?? HOURS??
@mellow tundra is there any way to tranfer vip form servers like i bought it on eu main but imy squad plays on us main
you need to message @balmy cypress
Slots are available once someone's VIP expires. 📍
so not anytime soon then huh?
when does vip re stock
Not in hours atleast.
Please read messages above.
fosho thanks ❤️
why is rustoria small sitting at 150 pop when it was 200 every other wipe
?
wheres the poll for it?
im confused
if it was 200 pop all the people in queue would be in already
im next!
queue skipped worked boys
^
YES! ♥
im straight @near halo
where do u buy queue skip
Haha
@near halo
Yes?
When will rust+ work on rustoria medium us?
Damn, sucks. Let me notify someone ASAP!
bet
try again @verbal flame
@mental furnace staff is looking into your issue. 😄
Halleluyah 😄
Rustoria 5x no bp eu
Is that allowed?
Will check it out right now!
do you think vip will restock on long soon
Not sure yet. Just be a little patient..
ok ty
VIP gets restocked once someone's VIP expires on the server you are trying to buy VIP for
I JUST DISCONNECTED OFF SMALL
WHAT JUST HAPPENED
IT KICKED ME OUT IN THE OPEN
NOW IM STUCK IN A 30 PLAYER QUEUE
@meager schooner Refrain yourself from cursing. It might be due to connectivity issues with your internet. Please re-connect and check again.
how do you appeal a ban ?
I'll do it for you. Can I have your SteamID and reason?
When dothey plan on adding more VIP slots for Vanilla US Medium
VIP gets restocked once someone's VIP expires on the server you are trying to buy VIP for📍
Says I was banned for playing with a hacker. I had no knowledge of him hacking because he was shit anyway.
Profile name is 954
Hopefully not too late to buy vip
I need your SteamID.
Restart game perhaps?
is that not it ? 😛
?steamid
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
myst1c if i restart my game ill lose my slot
and then i have to wait hours
so i can not
hello im trying to buy the vip slote on the sideswipe and its not working or its not opening ??? can you help
mystic
@near halo so do they restock in bulks, or for every indivual player that runs out
Like do they wait for 30 people with VIP to run out
or restock every time an indivuals vip runs out?
how long will vip on vanilla medium
to all VIP related questions, VIP will be re-stocked soon but I have no idea when exactly. Shortly! For now, every slot that becomes available will be your chance to get one.
@near halo hello im trying to buy the vip slote on the sideswipe and its not working or its not opening ??? can you help on Eu main
mystic
I cannot help you in any other way. Re-connecting or restarting the game will most probably fix the issue...
mystic u better be getting paid for all this help 😛
I signed up for this 😛
haha i posted streamer id did you get anything
how do i pay for queue skip in rustoria us medium
As I said, there is no clear period of time.
You mean your SteamID? Yes I got it and I have made an appeal for you. You'll get an update shortly.
mystic if ir elog will i lose my position?
Yes, the kits are currently out of stock. Please wait till they are re-stocked.
ok thank you
You will have to connect as everyone else unfortunately. There is not much that we can do right now. And I can't give you a 10min kit 😦
?youtubelink
Hey, @umbral oxide
Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.
ok thanks
@near halo Can you join Waiting for Support please?
@torpid tapir Check your DM.
how should i go about appealing a ban??
Give me your SteamID and reason for ban
I accidently bought the wrong vip/dono can I just can it transfered to the us server instead of EU?
pm @balmy cypress with ur steamid and issue
please contact @balmy cypress with your steamid and the issue
😄
Hello, could some1 help me with an association ban? @here
+1
We played with someone who was our friend and was lying to us about using illegal software.... We are no longer friends with this IDIOT.
76561198889181793 playing w cheater😛
Your SteamID
@near halo 76561198846290608
can you play other games while in queue
I don't think Steam makes that possible 😛
A ban appeal has been made. Wait for update.
Your appeal has been made. Stand by for update.
thanks man
How long do you think it takes? =/ @near halo
I have no idea. Admins are on it as soon as they have time.
okay thank you.
@near halo 76561198259813723 - association ban
i linked my dono to the wrong discord
Please message @balmy cypress
Making an appeal for you rn
Hi my queue skip isnt working
When did you buy the kit?
last week
Please message @balmy cypress
can i get some help im banned for playing with a cheater 76561198359214744
I'll make an appeal for you right now.
ok me and @shrewd mountain played trio last wipe and got banned for some reason
Hello I submitted a ticket a while ago and was told it was being looked at by a mod, can anyone help me?
Both of you have pending appeals. Please wait for a response.
What was the issue?
They said I would be unbanned a while ago but I am not
Your SteamID and reason for ban please
this is indeed, not cap.
76561198076814650 , it says kicked for playing with hacker
i just started playing again this week
I'll make an appeal for you so the admins can see it and help you out!
nuklear said he did that for me earlier, is that the same thing?
i appreciate the help
If you haven't received an answer yet, it means the admins haven't had the time to look at it. Please have some patience.
ok
@weak knot Can you please join Waiting for Support?
we were all playing together

do extra vip slots open up at all? bc my friends want to get it for us long but its sold out. is it possible more slots will open up?
Of course they will. Not at the moment though. We're looking into the re-stocking ASAP.
@near halo is vip for small not a que skip aswell?
If you bought it for that server, yes.
hmm
its not letting me que skip
anything you could check for me?
oh m
maybe its cuz im banend
Yes 😛
Just wait for an admin to reply.
kk
How long does it take for queue skip to kick In I just bought it and I am sitting in queue
Please disconnect from the server and wait 15min before you re-connect.
Spanish admin?
how long can u be afk before getting kicked?
how do i refound a purcase
Contact @balmy cypress
No but you can use Google Translate 😉
Let me ask someone.
@spare widget lmk if im next 😄
Not really. Just leave him a message and he'll contact you ASAP.
ok thx
30min on Vanilla servers
k thanks
Can you refund a purchase
i been waiting for vip dog
Contact @balmy cypress he'll help you out
team is bitching at me
There is not much we can do at the moment. I'm sorry 😦
Hey, is there any way i cab Get a refund on My vip?
you got 300 mother fuckers in the queue wanting to give you their money
Contact @civic pasture he'll help you out
bruh
xD
Please refrain yourself from talking about non-related issues in the Support channel.
Stop!
Go in private!
STOP NOW ! 🤓
pms
That's it.
when eu main will be re-stocked?
can an admin dm me
Please do not ping admins. What is the problem?
@shrewd mountain Can you join Waiting for Support please?
bought a package need support on how to use it
What's going on?
@raven acorn What's your question?
Message @balmy cypress
@spare widget me and twain both got banned for same reason and we played together want me to go aswell?
Is outpost still merged with bandit camp on EU Main and Long?
@candid sleet Yes please 🙂
./kit elite
No worries
I Asked luke
and?
Hes offline
@near halo when do you think ghoppel with reply
I have no idea. Just wait a little bit more.
As I said before, we have no idea. It can be tomorrow or in a few days. It's just a matter of patience.
OMG
im getting a bug that when i spawn in it says local player is being set up multiple times it says im dead on the team chat. when i can move around it shows my body dead beneath me everywhere i go
You'll have to wait. He'll be on soon.
Oki
It has come back in stock a few times tonight, you just have to keep checking I'm afraid @calm tinsel It's just when others run out
@spare widget lmk when to join voice 😄
We don't I'm afraid, you just have to keep an eye on the store
@void condor yo do you think you might be able to help me with my bug
ok
I've never actually heard of that before to be fair Logz. Have you tried to verify the game files?
ya 😦
idk why its doing it
other servers work
from what ive read it says That means their player got bugged somehow and needs to be destroyed and repaired somehow
Have you been online at all already?
What were you doing when the issue started?
vip isnt working?
when u restock @void condor ?
I've asked Ryan about it, as I'm unsure on that Logz
I'll see if I can see you on the server and kill your sleeper in a moment. Just got another issue to deal with
Can you pop in waiting for support, I'll get to you in a minute
sure man np i appreciate it
my vip dont work how refund
I need help
Message @balmy cypress and wait for an answer please.
Ill take his VIP
is there a rustoira apass
is there a rustoria pass @near halo
for like all vip for na servers or all vip for eu servers
All the packages are on https://donate.rustoria.co/index.php
restock the vip in eu main
sorry to take your time away man i know its busy but can you get people banned for heavy racism?
Being handled in voice.
restock the vip in eu main restock the vip in eu main
don't gotta say it twice
hey when will us medium vip going to be back in stock
What was his name?
Will be re-stocked. Tonight or tomorrow.
Will be re-stocked. Tonight or tomorrow.
any set time for restock
Unfortunately not. Keep an eye out in the discord.
kk thx you
.
@near halo
On it.
Has anyone made an appeal yet?
am here @spare widget
There's a guy that is invisible on EU Main
Please do /ticket in game for those matters.
admins are all asleep i guess
dozens of people have done that already
though he's still going strong
We're dealing with the situation.
how do you make a ticket
Thank you
/ticket add in game @flat rampart
Hey, @flat rampart
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
/ticket
Hey, @flat rampart
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
In game. Not in Discord.
i was wondering if i can get a refund i bought the vip for the wronfg account
please take that into account
i was wondering if i can get a refund i bought the vip for the wronfg account
where would i do this at
please message @balmy cypress
how private?
yes
how long does a reply take?
As soon as Luke has time 😄
lmao thanks
Is it possible to change my US Main vip to US Long?
hey @balmy cypress my VIP is not working for rustoria US Small could you help me out?
Can i plz fucking know why on 5x us Solo duo trio no matter how much you spawn you spawn in the same spot there is litterly like 50 nakeds on one spot
dm luke, he answers faster in dms
@warped kraken could u help me?
or tell me who should i ask
dm luke for vip issues
ok buddy, ty
i cant do anything about them other than that
rip downloaded new map now have EAC bundle error having to re install 😦
how's the progress on that kayden guy?
cause he's still running around invisible
90 minutes after we reported him
@near halo andrew did but no answers been hours
My colleagues will help you further. I'll be off for the next couple of hours.
...
is it normal that i have VIP on US Small and theres still 33 players ahead of me lol
Guess people with VIP don't get banned
?vipissues
Hey, @spare grotto
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
Double check you are connecting to the correct server. If you are then,
Please make sure to get your steamid64 (you can get it from https://rustoria.co/getmyid if you don't have it) and contact Lukė#5713 and make sure to provide him your steamid64 + whatever information you can to help him so he can help you faster.
hello we need vip slots on eu main please adminss
yeah
It will be restocked some time soon, can't give you exact time on that but wait for an announcement from Ryan. Once he restocks VIP packages, he will let you guys know in either #announcements or #vanilla.
How can I help?
my friend as soon as he dies and respawns he cant move around and if he tries to f1 kill he crashes
Please send a DM to @balmy cypress and make sure you state him your issue and steamID64 of your friend.
is there a way to put images on signs?
admin can i buy his vip on main??
99% of servers are missing, including rustoria... tf do i do??
its because ppl that bought vip last month still have 2 days left
There is, you will need an VIP package which you can buy on donate.rustoria.co. There will be a command /sil
Okay i just wrote him! thanks rebudijs
You can find our server IP's in #oldserverinfo
flash isnt using his US Long VIP does that mean it's up for grabs??
https://cdn.discordapp.com/attachments/794083530275029014/807021235208323122/unknown.png error for my friend , it doesnt let him move and if he f1 kills he crashes
@balmy cypress bought vip for us small and its been 15min skip queue still isnt working
Try to pick up those small wooden boxes. I don't see a problem there unfortunately.
It would be better if you would just send a DM to him, including your steamID64 and what's exactly is not working for you.
@near halo are there any updates with vip going back in stock on us long?
cant dm though..
Can an admin unmute me?
so to play any of the official servers on wipe day, you need to pay money?
if you want to skip the queue and play sooner you can pay money
otherwise you get on line 🙂
where do i report for more than 8 ppl
Not necessarily an admin/mod but can somone take a look at this clip and tell me if i should make a ticket about it, if u can dm me and ill share my screen
yes do ticket
But can u take a look at the clip first?
No, create a ticket and attach it at the ticket please. Do never show videos of supposed cheaters or call their names out.
Like I said above, you can connect to our servers with a IP. If you wish to find our server IP's you can always check #oldserverinfo. Just copy ''connect ..'' and paste it in your console(F1).
if i afk in the game it will kick me ?
i tried that, it said connecting, then nothing else
Depends on what server are you playing.
Try restarting your game/steam, verify your game files.
Hey, @grand geyser
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
I have VIP on the Rustoria small server but im waiting in queue, i purchased VIP on the 17-18th of jan, whats the problem?
?vipissues
Hey, @signal pawn
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
Double check you are connecting to the correct server. If you are then,
Please make sure to get your steamid64 (you can get it from https://rustoria.co/getmyid if you don't have it) and contact Lukė#5713 and make sure to provide him your steamid64 + whatever information you can to help him so he can help you faster.
Yes, there is an AFK timer.
eu main
30 minutes I believe and you will be kicked after that.
ah oaky
😦
I'm not really sure about that but I believe it's true.
how do i get vip
?donatelink
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
i am waiting like 1M hours for vip xd
I bought vip and i still get connected to queue
Unfortunately it's force wipe day, it's always like that on these days.
?vipissues
Hey, @cursive flint
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
Double check you are connecting to the correct server. If you are then,
Please make sure to get your steamid64 (you can get it from https://rustoria.co/getmyid if you don't have it) and contact Lukė#5713 and make sure to provide him your steamid64 + whatever information you can to help him so he can help you faster.
yo guys
im getting this error
when i respawn i get stuck on my sleeping bag
and cant move
i bought vip for the wrong server
STILL HAVE VIP