#support
1 messages · Page 1325 of 1
Do /ticket ingame to report a cheater. If you have proof, upload it and include the link in your ticket.
i did
snowy will they dm me or make a ticket?
anyways i F7 reported him
We have a Aim train server
how i can find the 10 one?
No need to ping everyone. Whats up?
the think
is thath
you ban me for no reason then you saw
thath
just cuz i was a good man
i have been banned for no reason
and u was friendly
now u need to stfu:))))))
Instead of clogging the room with multiple messages, what are you in need of help with, in one message?
u aren t unbanned>?
is it allowed to put turrets all around bandit
then we are both banned
and run people over in cars
please help
I see that you were supposed to be unbanned. Have you tried reconnecting?
i tryed like 10 times
One moment please
they scammed us!
its been 2 days and an admin hasn't appealed my ban is this normal?
You were responded to
An appeal for you was put in 9 minutes ago. Please be patience.
yes and its been 2 days since i messaged sicario
Then you'll need to wait for him to message you back
Is there a way to pick between LR or AK on pvp+?
/pref pvp+
am I able to swap it now, or do I have to wait the 90?
After you save your pref, the next time you do the kit it'll be changed
i only use lr because ak is too loud 🤣
An admin has been notified about the issue. Sorry about that but it should be resolved soon.
@near halo You've been unbanned since I mentioned it. At this point it just comes down to the system processing it- sometimes if you try too early it will show you as still banned. I'd recommend giving it another 10 minutes, maybe restarting your game and trying to connect at that point.
I just joined this group and they kicked anouther player we forgot to destroy his bed so we were all banned please help we didnt mean to cheat or exeed max group limit
steam names are Poggerman,dylanand mines SSJ_Hokage
?steamid
Hey, @rain wedge
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Poggerman dylan SSJ_Hokage
I need your steamids I can do anything with the names unfortunately
76561199111107617
Whats the steamids for Flicks and Hokage?
they are doing it rn
76561198819737331
An appeal has been made for all of you. An admin will review it as soon as they can
how long will that take
@sacred gulch Can you join Waiting for Support please?
we are in
does autolock use a random code?
zenzen i can explain what happened
It just auto puts the lock onto the door
Uses a random generated code, random numbers each time.
Thanks
@near halo
Whats up?
support room
Last time I tried helping you you didnt need help 🙂
no i help you 😄
Do you actually need support this time?
@gritty lantern /ticket add "proof,steam Id etc"
Hey, @austere chasm
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
im not online right now do i need to be in game to report exceeding team limit?
Hey, @cyan cave
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
We don't moderate voice chat.
whatso racism is allowed ?
@proper wadi Of course it's not allowed but we don't moderate voice chat. We'd recommend to temporarily disable voice in the game settings if someone is being bothersome or offensive over the medium.
i swear i always see people geting baned for racism tho ?
But hopefully you can understand that it would be an absolute nightmare for us to moderate. If you see racism in chat though that's not addressed, feel free to send in a ticket and we can take a look
When you see that it's normally an automatic chat ban after multiple offenses- normally 10 minutes to an hour.
ahhhh okay
Yeah, but always worth checking and all good questions so thank you
this Thursday will be the general wipe of the US long?
yes. Its a force wipe.
Yes. Bps, map, everything.
ok thx
@fallen tinsel @balmy cypress
is wipe on rustoria US small the same wipe time on force wipe than map
or does it wipe the same time rust updates?
@near halo
Yes all servers wipe during the time of force wipe.
ok and what time is that?
Around 7pm uk time I believe
ok so force wipe is at 2 pm est?
are the vip ranks for US long going to be restocked before thursday?
@near kindle MaMa. I'm hungry.
/ticket
Hey, @lavish lion
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
@teal tartan Always worth it to check back. They restock as ones that are currently held expire
/ticket
Hey, @sharp yacht
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
How long does it take to review a support problem?
that's correct
calling out people makes it harder for admins to catch those or even impossible
if there is someone rulebreaking/hacking do a /ticket ingame instead of calling those out and warn them
did you receive an answer?
not once
check that with /ticket list
why cant i join in?
<@&274971100184576010>
<@&274980199668645888>
<@&274971100184576010> I had an unauthorized purchase on my account, pm me if you can
If you are received the Disconenction message World File Mismatch error
then follow this step:
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
@near halo
feel free to message @balmy cypress
with steamid ^
pls with your steamID
how do I get my steam id?
!steamid @near halo
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
@rare gate Hey, I'm looking now and every ticket you've sent in was responded to shortly after. I'm not sure if you know but F7 does not go to us, it goes directly to EAC. The reason it's important to not call out someone you believe to be cheating in chat is that it just makes it more difficult for us to investigate for you. The best thing to do is to keep your cool, send in the ticket to our admin team (/ticket add (your report with details)) and then you can do F7 in combination with that.
I've looked through your ticket history. Your most recent ones are about to get a response. We can't respond immediately because we actually have to look into your concerns- as well as having bunches of tickets otherwise that we're also working through, hopefully you understand.
The last two tickets you sent in were about 14 minutes ago.
correct
But for real, calling out in chat will only ever help the person you're accusing. We want more than anyone to help keep the server as fair as possible. I've personally caught hundreds of cheaters. But by calling them out, it's just going to help them evade detection at the least. I get that you can get frustrated (longtime player here) but hopefully you can understand the other side of things and how much we're always trying to help you out. And every single one of your tickets will receive a response. Your F7s will not though since that's to a completely separate entity employed by Facepunch.
We take every ticket seriously but please recognize that it's not instant the moment you send it in. Some investigations take a lot of time- we'll always try our best and again, you'll get a response.
Thank you
Hi my name is tyreek and i am banned from rtg can i please get unbanned i would really apprecatie it
?steamid
Hey, @sullen field
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
What was the reason for your ban?
playing with a cheater
that i was un aware about
my team had a scrim team i joined i get banned along with them
and yea
i had just joined them
I need your steamid
76561198975311536
@torn sky i deleted the map and i am still getting the error
An appeal has been made. An admin will review it as soon as they can
Idk then my guy. Try to verify your gamefiles and restart rust after @near halo
did that ggs
Hopefully that works or someone else brings up something
hey my ban was sopposed to last till wipe of the us 5x trio and im still banned, do i have to wait or can i talk to somone about it?
@soft quiver Post your Steam ID please
ok
76561199071894249
zen zen i need to speak with you
how tf did i get banned on solo duo trio, we had 3 people and said we exceeded the limit
@sullen field Please message @violet dagger about your ban. Send over your Steam ID and I'm sure he'll get back to you as soon as he's available. Just so you know it may not be until tomorrow but you'll get a response
hey my ban was supposed to last till wipe the ban was on US 5x trio and im still banned, do i need to wait or can i talk to someone about it?
Please proved you steamid
76561198803456026
An appeal has been made regarding your issue. An admin will review it as soon as they can
@pliant salmon @soft quiver I believe you are both unbanned. Give it about 10 minutes and then reconnect please
thank you!
ty zenzen.
np, have fun. Let me know if you have any issues- sometimes takes a sec for the system to process everything. I'd recommend waiting the 10 minutes
@steel junco What's up?
is hoppel on?
What do you need?
for him to dm my buddy to get him unbanned from rustoria discord
Who's your buddy?
I'll pass it on. I already have the info I believe
say less
im banned when i shouldnt be banned
Please send your steamid
ok
im on it
76561199135152649
An appeal has been made regarding your issue. An admin will review it as soon as they can
sweet thx for ur help man
can I have help regarding an appeal?
i need to appeal a ban
I need your steamid
Whats up?
What was the reason for your ban?
exceeding group limit
Got it, an appeal has been made and an admin will review it as soon as they can
Whenever i try to log onto the EU 10x it gives me a world file mismatch error and kicks me out, been a issue since it wipes
ok
The map isnt in the folder?
hm. Have you tried verifiying game files?
wait found it thx for the help
do shop points ever expire?
i need help
@uncut axle Shop points wipe at the force wipe- so the first Thursday of each month, one of which is happening in 2 days. Otherwise they rollover for the rest of the month
@winter widget What's up?
can you drag me
into a chat
@spare widget
what do you get for bostering the sever
@winter widget On some of the servers an airdrop. There's a /kit booster on some of them I believe. You can see available kits on a modded server with /kit.
@little prism Can you join Waiting for Support please?
Yes. Please join Waiting for Support
ok
hello can i get a staff member to message me plz
is anyone working on fixing the lag on the trio 5x
Whats up?
Hey, @winter widget
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
did you type /auth ingame
i donated on the wrong server can i get help?
Message @balmy cypress with your steamid
can i get support
whats up my man?
stop.
what its a problem i wanna make zeus a clean server
/ticket in game
Hey, @vapid mason
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
is he not on?
Seems like a clean cut case hes almost 100% sure.
Currently it looks like he is offline. Send him a message he will help you as soon as he is online
tuff ight
hey scythe and i were wondering if we can make a ban appeal?
Oneway join wwaiting
i dont have a mic
!steamid
Hey, @arctic rivet
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561199064550470
My old friends...
im not banned
Why isn't it nice seeing you boys.
take it to #general
how do I get verified for the arenas?
Anyone wanna play rust
/ticket Theres a hacker in the server
Hey, @heavy garnet
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
Was banned for "cheating" yesterday, however i'm not cheating??
greetings
woke up this morning to this message. was wondering if we can get a reversal on the matter. Thank you. ❤️
this is the steam account i use
I have a question for a admin?
@low topaz What's up?
ahh so only donators get responses
@near halo Feel free to send @violet dagger a DM about your ban. I'm sure he'll respond when he's available
@regal moon No, I just got back to the PC and I'm just going off of each one that I see. What's up?
Ah, Sample, please post your Steam ID since I have no clue who you are. https://rustoria.co/getmyid
Can you make a member in a clan a mod so they can kick someone in the clan? @spare widget
@low topaz I cannot- would just say in that case you'd want to regroup, and then destroy the bed, bag, body of the player you're leaving as well as clearing cupboard and codelocks. If that's what you mean
and obviously once they're gone and replaced, they can't rejoin for the remainder of the wipe
@regal moon Looks like you'll need to speak to @unreal silo about your ban. Feel free to send him a DM
@spare widget perfect thank you
np, have a good time
?report
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
@near halo What's up?
i get bannned again from my teammate i am playing solo
What do you need help with?
so i got banned
Post your Steam ID please
angel what was your team name
what was my team name
your clan name
Lovely i donate join the server kill 2 people who at at my dummy base and get banned for hacking😂😂🤦♂️🤦♂️ what a joke
@near halo Message @violet dagger about it please. He'll respond when he's available but it might be until tomorrow morning for your response honestly, just so you know
He's an admin, Angel
ok
zenzen do i just play solo if my team is geting me banned
like you
Yes
ok
?
@spare widget thank you for your help
@spare widget can you check my banned
Looking into it now, nite
Yo guys I have been contacted 9 times now by people who are from this community advertising selling me hacks and purchasing my skins from me... it's a daily thing at this stage and for this I will be leaving this community discord as it's too annoying and all of these people have 1 server in common to message me which is Rustoria.. I'd like to just bring this to the Mod/Admin team's awareness as I feel it's a bad image on the community..I am in multiple other community discords such as Rustafied and various YT's and haven't had a single interaction of the sort there so something seems to be up but it's all coming from here and on that note I'd a good time here but do not want to compromise my details. thank you have a nice day.
noone cares
!steamid
Hey, @bold merlin
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
@grizzled coyote Appreciate it. We try to ban as many as we hear about- haven't heard about any recently except from you honestly
Sorry you had that experience. A lot of the active players here haven't mentioned anything specifically that looks unaddressed but feel free to provide specifics if you'd like to DM me
zenzen do you have any solo sever
Nite, we do not
fuck man
It is what it is. Enjoyed the server for what it was back to my other 2 76561199027079538
You can see all the servers in #oldserverinfo
You guys do run a kick ass server tho 👍👍👍
🙂 Have a great day
are you still looking into it
@bold merlin You were 100% correctly banned for hacking but I do hope you have a good one.
Nothing personal- we just can't let people who are cheating play on the server system which should be understandable
@spare widget are you looking into it
Yes, nite lol One second- doing a bunch of things at once but working on your situation
k
Can you join Waiting for Support? @winter widget
@winter widget Couldn't hear you anymore. You'll be unbanned Thursday- just be careful in the future and you'll be totally fine
Happens, all good.
hey zenzen can i get unbanned?
Zen zen will I get my /wipe
When I log on can I go /wipe and get the kit
Yeah, when the server wipes and you're back on, you can do /kit wipe, of course
wait so i was playing with scythe and the same situation for him and he isnt banned and i was told i had to wait 60 days
Doesn’t sever wipe Saturday and I am unbanned Thursday
ok @spare widget can we get in a call?
Sure
Nite, this week is force wipe, which is the first Thursday of each month. That's when Facepunch pushes an update and the servers wipe out of schedule basically
The Trio goes out of the normal schedule moreso. So it will wipe then
I did not know that sorry
Admin, why did we get Ben? We were getting guns, getting AKs, and fighting people honestly in an honest way. But why are you getting Ben?
Thank you for your reply
Zen zen can we hop in a call tomorrow
ouchie i just got aimbotted
@steel marten If you ever think someone is cheating, best thing to do is send in a ticket in-game (/ticket add (your report with details)) and combine that with an F7 which reports directly to EAC
@winter widget Sure, just DM me whenever
i did 🙂
Excellent- thank you
i looked at his account and rofled
¨whats going on with mods on eu 10x no bps ?
people get muted for nothing and theres another guy just saying all sorts of fucked up shit and yet he talks
WTF IS GOING ON WITH UR MODS
get this shit settled fr
You can always send in a ticket if you see something you don't feel is being addressed in chat- I do believe in the moderation team honestly and we're lucky to have them but if you have problems, let us know in a ticket. We'll always look into any issue and see if something needs to be handled @mental hinge
¨I've sent a report
but thats what i always do and yet doesn't seem to change anything. Thanks anyways tho.
Sorry to hear you feel that way 😦 I've seen how hard they try always but it's true we can't be everywhere at once. Always trying to improve and it helps a lot hearing from you when you see something so thank you
i got banned for "playing with cheater" even though i meet him at random and didnt know he was cheating where can i appeal?
I don't have anybody on my team to use cheat and I played the game honestly, but it was a ben.
@rare ivy You'd need to talk to @strong meadow about your ban. Feel free to send him a DM
@wooden helm Please post your Steam ID
thx zenzen
What does force do
Force resets all bps and implements new gamecontent here on Rustoria
Oh thank
Hey I have figured there's not much of a reason to PM me anymore as you have known this player for awhile and chose to lie about the situation. We appreciate honesty. You'll remain banned from our servers.
nvm
?steamid @viral python @near halo
Hey, @viral python
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
i need to appeal a ban
I need your SteamID
76561198859495905
76561199022528542
What was the reason for your ban?
racist spam but it was two years ago when i was edgy loser i realized how stupid it was now
76561198403435016
@wooden helm Looks like you'll be banned until Thursday when the server wipes. Should be good after that. Be careful who you choose to play with
I made an appeal for you. An admin will review it as soon as they can
thanks bro
hello
i got banned a couple of months ago due to scripting i would like to be unbanned cause thats a false ban , please
You've been told this numerous times, you'll need to speak to @misty scroll.
You'll have to wait for him to respond regarding your ban.
Also you said you talked to him two days ago.
but like a whole week i want to play rustoria long i cant
well yeah but he never responeded after thay
that*
😛
1 sec
i messaged him yesterday hes not responding
and yeah do u have footage of me cheating?
or proof
Well obviously not since I have told you a total of 4 times that you are permanently banned and will not be unbanned 🙂
but why
Also that is different than a week like you claimed earlier
ok my bad on that
Look in our DMs, I have told you multiple times why
can i appeal a VPN ban
instead go ivade
Obviously you are asking to get unbanned and you are banned for scripting, so not true either.
so im scripting u say?
Yes
feel free to pm me your steamid
Hence why you are banned
@mighty ember Can you join Waiting for Support?
hello
Today, I ran a big iron ball in the game. I met a squatting man on the top. I shot six shots in a row with a left wheel and hit the head of the gun. I ordered it quickly. Because I picked it up on the road, I didn't have any ammunition. Then he shot me to death with a bow. I was very angry and went offline. Two hours later, I was found up and down again and was killed by ban
Hmm
pm me your steamid and the banreason please
Steam ID:76561198353467829
Hi is this the UKN discord?
yes #rtg-ukn
banreason?
No worries about finishing 🙂
unbanned, give it 5 minutes to reconnect!
I was killed without doing anything ban
ok then 
It has to do with your VPN, you should be good to go now!
@near halo im still banned
same
An admin hasnt reviewed your appeal yet. They will @ you when they do.
for a ticket you just have to wait for an admin to view the ticket and make their verdict
i literally have proof of my ticket I just want to show a staff member
dm an admin and they can look at the proof and the ticket
<@&274971100184576010> unban wubby
He’s not being unbanned, please don’t ping admins knowing this.
Admin, why did we get Ben? We were getting guns, getting AKs, and fighting people honestly in an honest way. But why are you getting Ben?
Thank you for your reply
I don't have anybody on my team to use cheat and I played the game honestly, but it was a ben.
Nusclear just vibin bro
tru
i am sitting there, to instant grab people from Waiting for support 😄
what a true gamer
Could I get your steamID please.
i cant downlo the map...
I haven't played on this server
?mapfiles
Hey, @silk nebula
If you are received the Disconenction message World File Mismatch error
then follow this step:
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
<@&274971100184576010>
I was ban
?steamid
Hey, @arctic kindle
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
@grand geyser why i cant download the US Long map?
Just follow the message that bot gave you.
What was the reason behind your ban?
I've made an appeal for you. An admin will be with you shortly. You will be pinged in this channel once it's reviewed.
@grand geyser
?mapfiles
Hey, @silk nebula
If you are received the Disconenction message World File Mismatch error
then follow this step:
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
Read above, thanks!
ok
thx i will try
Why do all cars and helis despawn on each server restart?
to remove bugged or glitched vehicles
but i cant find that file
me and someone else starting arguing but i got muted for 6hours and they dont get muted wtf?
im still muted
its been so long as well
@tough bane where
is using a lag switch bannable?
yes it is
76561198844585994
@silk nebula you do hear me?
can i get unmuted please?
wait a minute
i think you will be unmuted soon
are u able to check how long i have left
server and steamid
mine?
y
EU Rustoria 10x no bp
What was the ban for?
well this guy is lag switching hard on solo duo trio
?ticket
Hey, @cursive turret
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
alright i did
i just gonna put an appeal in there because i can not find you
cheat
try again
@tough bane wdym? It's my first time gettin muted @tough bane
so you'll unmute me as if it was a appeal?
Ive made an appeal for you, an admin will be with you soon.
can u hear me?
no
u speakin to me? @tough bane
ok Thank you
no, at regarding your mute. An admin will take a look you soon.
gonna take care of that asap 🙂
thanks x
<@&274971100184576010> when wipe on 5x NOBPS
#oldserverinfo @olive shuttle
I see now, one sec
Ok all good.
can anyone help us out please?
how
well my whole team got muted but we havent really spoke much in chat and when we do its not toxic, we thought it maybe the clan tag but its not abusive or offensive so im kinda confused
i have a question
Sup
I got banned for playing with cheater how can i do?
Why am I still banned from joining the server
Do you use vpn?
yes i did
Okay. i have made an ban appeal for you! an admin will look into it soon.
What's up
@shut bridge me and my team got muted for 1 day in chat although we never said anything in chat? can u help us
im wqith kermit
yea that
with*
One moment
ok thank you
What's your in-game name?
You were muted for having racist clan tag.
nigel???
but its a name?
thats a name
its just called nigel, its literally a name
Yes people use that as racism.
oh right
is there a way we can get unmuted or nah
You'll stay muted sadly!
rip
cool!
Anything else??
Have a nice day bro!
When is the fastest time to investigate, I also hope to catch up with the server clearance
i cant tell you when but they'll dm/ping you here once they checked it out!
oh Thank you. I hope to get a reply soon
Have a nice day/night!
Is EU server contacted by Ban here?
what do you mean? If you want to get unbanned. Sure, dm me your steamid and the banreason.
help!
EU
I bought 2 vip subscriptions and 1 purchased separately, for a total of 3. It gave errors but the fee passed! How do I get a refund for 2 subscriptions???
its rustafied not rustoria.
Dm @balmy cypress
Hey, I was interested in getting a VIP for the main server, but was concerned about the uptime on battlemetrics. Is the server actually down a lot, or is that an error? link for reference: https://www.battlemetrics.com/servers/rust/6324892/downtime
Can you help me?
and the banreason?
banend
please pm @balmy cypress
I dont know why it says that. US main sometimes goes down but no where near that much. Being a high pop server, it does crash but I know it does not go down that much.
I did, gonna need some time until an admin will take care of it.
4% uptime in one week. Thats like 8 hours a week. That is very wrong.
@ember shoal I dont now but it seems to be bugged. Because the servers i would say were up to 97% the last 30 days...
#oldserverinfo @chrome marten
Can you help me?
how do i know how much VIP is left for EU main?
and why has it been in downtime for so many hours before
@chrome marten
Im not sure how many VIPs are left. Im not to sure why it says it has so much downtime. At most, it crashed once a day for around 5 mins. And thats a bad week.
just check website
I did and it says theres a couple left but I dont wanna buy and then one of my friends doesnt get vip cause it gets buyed it out
You could DM @balmy cypress and tell him how many you wish to buy.
ok
i appeal a ban 6 hrs ago, and now i haven't get a reply.
omg wipe is tomorrow why im playing on this shit
How may I help?
So, I brought VIP for main and I only used it once, but I’m never going to play it again. Is there any chance I can switch it to another rustoria server or get a refund?
You can contact @balmy cypress and he will sort you out with that.
Thanks
Give him a message, including your steamID64 and exactly what you need, he will answer to you whenever he's available. @sterile furnace
Thank you, have a good day :)!
You too! 
Where do i apply for a ban appeal?
?steamid
Hey, @vestal crag
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
And please provide me your ban reason.
shows i cant dm him
https://steamcommunity.com/profiles/76561198999206671/ https://steamcommunity.com/profiles/76561198904986090/ vpn ban <@&274971100184576010>
@pine echo There is already pending appeals for those steamid's.
No need to spamtag our admin team.
Have you got it enabled so that you can message people?
yup i dont think he does
@shut bridge what?
Ive just asked him, he does.
@grand geyser yo, nothing regarding my ticket yet?
Sorry, I can't see the picture you sent
Hi. Sorry for the wait. Just refreshed your appeal so an admin will look into it as soon as possible.
Ty
In screenshot you posted it shows that you are banned from another server not Rustoria.
The US Zeus 5X is disabled by the Node Prohibit command to find out who can undo it
what? Isn't this the. COM server@grand geyser
All I can say is that you posted a screenshot here and it was saying that you were banned from different server not from Rustoria.
I was in Rustoria. Co Zeus 5X and was stopped by the node
@steel seal hi, you have been unbanned now
I was in Rustoria. Co Zeus 5X and was stopped by the node
I don't understand. Link your steamid please
where abouts is that?
luke wtf hes not doing anything wrong
Hes making his base bro
its the new design that ping made
r14 - s15 around there
?
No hes not hes building his base
I have been blocked at.co 5 times server. Can anyone help me
its pings design
haha its not too bad but I will just have a look if its even more entities placed down now, could cause issues with placing too many items
i know im just fucking around lol
yeah but it's not just there tho
Thank ya, will have a look now
he has more on a dif side
also how long does ur ban have to have been to play on vaniila
i know its 60 for modded
but how long for vanilla
180 days for vanilla
Because the network node is blocked
I don't understand. Are you banned from the server?
That's right. It's blocked
Send me a link to your steam profile please
I got picked up by a VPN
Can u answer my question please
@mighty socket
Give me a link and I'll link to the steam
!steamid
Hey, @peak estuary
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Here.
wait just checking it is 60 days for modded right?
Modded is 60 yeah
o k
Lmao
It’s 180 for official
DANY INV MEE BACK TO UR DC
180 days, and many reasons including it being a vanilla, an official and just how its setup really
Looks like you dont need support. move to #general please!
Hey luke can I message you something in dms?
Yeah my DM's are always open send me a message
Log on to the
hey what does the 2/2 mean on the 10x server?
Broken?
Right click your steam profile picture, click copy page url and send me that link
76561198389304646
Yo im trying to find the perfect server for me and my friends and need help.
We want a grindy server and weekly map wipes with BP wipes every month. (Need the bp wipe to be this thursday so we can play) But we are all just gonna be vibing talking and playing together as solos just in a call talking so we dont want to get swarmed by 16 mans non stop. We are also somewhat new. Dont want a dead server either
can you guys ban this kid? lol
!report
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
just include the links in the ticket
you can attach it...
It does. If these people come into discord and see that... gg they may turn off their shit 😄
yo
Can I get unbanned?
?steamid
Hey, @tranquil zodiac
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
just looking into your ban now
@austere chasm how can we help you.
Ok?
did you get your steamID
I cant look into why you are banned without it
paste it in here @peak estuary
oh I see
You are unbanned now, you can join in 5 minutes
76561198056939095
I'm sorry I offended you. I'm sorry
When wipe in rustoria eu long ?
?steamid
Hey, @lilac edge
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
still kind of wondering about this
/76561198448066899/
I've made an appeal for you. An admin will be with you shortly.
I don't think we'd be able to share this unfortunately
That's understandable
so why was i banned|?
I can't tell anything about that. You just need to wait for an admin to take a look into your appeal and you will be pinged in this channel once it's reviewed.
ight
@vestal crag Lets hope it won't happen again! 🙂 Unbanned.
@lilac edge Contact @unreal silo regarding your ban
Correct, he will get back to you asap
@modern viper unbanned.
@arctic rivet contact @spare widget regarding your ban sir
thanks
If that was in in-game chat and not in voice chat then please do /ticket in-game and include rulebreakers nickname in it.
I'm sorry but we do not moderate voice chat.
someone said something racist
I understand that but like I said that we don't moderate voice chat as that would be impossible to know exactly who said it. I'm really sorry for experience but you can always turn off voices in settings.
If it was in in-game chat then don't hesitate and make a /ticket in-game.
How to restart scores on training
Is there a caretaker, please
BRO
CAN SOMEONE BAN THIS GUY
ON SOLO DUO TRIO
HES FULL BLATANT
fucking christ
@tribal meadow make a report using /ticket command 🙂
he got banned
👍
after he killed literally everyone and depo
he got banned 4 mins after we received the ticket.
I got 100% ak spray yhing
hes been on for 2 hours
after hes killed everyone and people were saying hes cheating
Well, if you suspect someone to be cheating, make a report and we"ll look into it asap
useless
we're aware of that glitch @gritty wraith Thanks for letting us know tho!
@tribal meadow what is useless? ticket was made and 4mins after he got banned? Not sure what's the issue.
not you
The spray best thing
apparently it takes making a ticket when 20 people are saying a guy is going full blatant
i think thats stupid personally
if nobody makes a ticket ..
no admins are ever on the server?
you cannot reset it unfortunatly ywly
Hey shenzyy
if players are calling someone out doesn't necessary means that that person is cheating, and on the other side calling them out will make them turn off their cheats which won't make it easier for us to spectate.
can you still access it with a red card?
yeah
Checking @near halo
@raven mist
cmods dont give a shit when someone calls out cheats
someone called out zune for cheating and the cmod warned him
but the guy kept on calling him out after and they dont mute him
cheers @raven mist
Give it some time and you should be good, meanwhile you can try and do /auth in-game.
sure give me a sec
Just wanted to check something on our end. FIddled with stuff and it wouldn't hurt to wait a few minutes to do /auth in-game. Thank you
64 or 32?
64
@near halo Yeah, it looks fine from what I'm seeing. Again, just try to do /auth in-game in maybe 10 minutes and I would hope it'll be fine. If not, let us know and we can take another look 🙂
on the website it said i was joined then i refreshed and it disappeared 😦
@near halo I believe it will wipe like all the other servers since it's force wipe tomorrow
Let us know after the /auth. Crossing my fingers it's all good now
@tribal meadow i made a ticket 2 hours ago, if he barely got banned kek
when does eu long wipe tommorow?
when updates hits @dense tide
when does force come out?
The time of the force wipe is typically around 2PM EST / 7PM UK time.
can i talk to someone about my ban??
Last time I see you were banned by Sicario, did you speak to him regarding your ban?
yes
Did you get unbanned or you have a new ban now?
so i used to script on a different acc and when i tried to play with my buddies a couple days ago i was banned on this acc i dont script anymore or anything around cheating and this acc is a new acc with 1.1k hours and never had scripts used on it
@grand geyser on the 3x how many people you allowed in a team
i see it says only 6
but these kids have 7 to 9 ppl
If you see any rulebreakers, please do not hesitate to report them via our reporting system in-game /ticket and include in your report their nicknames.
?steamid
Hey, @graceful roost
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
/ticket
Hey, @pine pawn
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
oh bet
76561199060283978
dawg i scripted like 6 months ago i dont do it anymore
dawg, i got proof of you scripting. So your ban will remain.

hey
Hi
What's up?
!ticket
Hey, @cobalt basin
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
/ticket
Hey, @cobalt basin
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
?steamid
Hey, @cobalt basin
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
/playtime top
76561198329645620
I've made an appeal for you. An admin will be with you shortly. Once it's reviewed you will get an ping in this channel from an Admin.
how can i get unbanned
interesting name
Deep
i changed it cos of insiding on rustafied main
ygm
ill change it back to my original
how do i report someone
Hey, @gleaming sedge
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
helo i accidentaly bought vip on wrong server can someone help me with it?
Message @balmy cypress
@zealous kettle who do i talk to about a ban appeal
!steamid
Hey, @willow rapids
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
And, why were you banned?
spoofy i got banned for having a VAC
do you know anything abt that?
@zealous kettle
!steamid @cobalt basin
Hey, @cobalt basin
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
already done it
Then wait for an administrator too reach out.
i got banned for hacking because im guessing i got off?
!steamid
Hey, @wild glade
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
And, do you use a vpn?
no
i was using gforce now
Alright, can I get your SteamID?
An admin will reach out soon!
thank you
contact @balmy cypress regarding your ban @willow rapids
is luke on rn? @raven mist
he will get back to you asap, pm him
the us 10x wipe tmr and friday i assume?
depends when force wipe hits normally between thos times
so us 5x wipes today and then again or tomorrow? or just tomorrow
more then likely today n tmr
It will wipe today and tomorrow.
I’m not sure about that. It will wipe tomorrow and Ryan will make an announcement at force to say what will happen with the 10x and 3x
thanks have a good day
can someone maybe drag me into a support channel ty
damn killa u got demoted 😭