#support

1 messages · Page 1325 of 1

near halo
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An appeal has been made. An admin will review it as soon as they can.

onyx oasis
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yo

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rustoria have a pvp server?

near halo
#

Do /ticket ingame to report a cheater. If you have proof, upload it and include the link in your ticket.

celest lily
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i did

neat osprey
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snowy will they dm me or make a ticket?

celest lily
#

anyways i F7 reported him

near halo
torn sky
#

also a high pop 10x with nonstop PVP

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for EU and NA

onyx oasis
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how i can find the 10 one?

near halo
#

yoo

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guys

#

@spare widget

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@spare widget

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@torn sky

near halo
#

the think

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is thath

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you ban me for no reason then you saw

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thath

onyx oasis
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just cuz i was a good man

near halo
#

i have been banned for no reason

onyx oasis
#

and u was friendly

near halo
#

and

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now

onyx oasis
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now u need to stfu:))))))

near halo
#

they unban the guy that

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need to be banned

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HAHAHA

onyx oasis
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i can t understand any word

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l

near halo
#

If you dont need assistance go to #general

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WE ARE IN SUPPORTTTT

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what do you meen

strong meadow
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Instead of clogging the room with multiple messages, what are you in need of help with, in one message?

near halo
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dude look

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i need to unbanned

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becouse

onyx oasis
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u aren t unbanned>?

near halo
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yes

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im banned still

radiant cave
#

is it allowed to put turrets all around bandit

onyx oasis
#

then we are both banned

radiant cave
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and run people over in cars

near halo
#

please help

near halo
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i tryed like 10 times

near halo
onyx oasis
#

they scammed us!

near halo
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yes

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sad

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bad

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guyes

radiant cave
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is this allowed

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is just sitting here with like 20 autoturrets outside of bandit

neat osprey
#

its been 2 days and an admin hasn't appealed my ban is this normal?

near halo
neat osprey
#

yes and its been 2 days since i messaged sicario

strong meadow
#

Then you'll need to wait for him to message you back

near halo
#

Is there a way to pick between LR or AK on pvp+?

strong meadow
near halo
#

am I able to swap it now, or do I have to wait the 90?

strong meadow
#

After you save your pref, the next time you do the kit it'll be changed

near halo
#

i only use lr because ak is too loud 🤣

near halo
# near halo guyes

An admin has been notified about the issue. Sorry about that but it should be resolved soon.

spare widget
#

@near halo You've been unbanned since I mentioned it. At this point it just comes down to the system processing it- sometimes if you try too early it will show you as still banned. I'd recommend giving it another 10 minutes, maybe restarting your game and trying to connect at that point.

rain wedge
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I just joined this group and they kicked anouther player we forgot to destroy his bed so we were all banned please help we didnt mean to cheat or exeed max group limit

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steam names are Poggerman,dylanand mines SSJ_Hokage

marble mantleBOT
hoary hawk
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Poggerman dylan SSJ_Hokage

near halo
sacred gulch
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76561199111107617

near halo
sacred gulch
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they are doing it rn

rain wedge
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76561198819737331

near halo
sacred gulch
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how long will that take

spare widget
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@sacred gulch Can you join Waiting for Support please?

sacred gulch
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we are in

oblique ermine
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does autolock use a random code?

hoary hawk
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zenzen i can explain what happened

near halo
oblique ermine
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it auto locks code locks

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I just dont want it using some stupid code like 5555

strong meadow
oblique ermine
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Thanks

austere chasm
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@near halo

near halo
austere chasm
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support room

near halo
austere chasm
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no i help you 😄

near halo
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Do you actually need support this time?

gritty lantern
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need to report someone for exceeding clan limit on EU 10x no bps

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Have proof^^

austere chasm
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@gritty lantern /ticket add "proof,steam Id etc"

marble mantleBOT
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Hey, @austere chasm

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

gritty lantern
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im not online right now do i need to be in game to report exceeding team limit?

marble mantleBOT
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Hey, @cyan cave

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

proper wadi
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Any admins i cann send a vid of someone being racist ?

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eu zeus

willow tendon
proper wadi
#

whatso racism is allowed ?

spare widget
#

@proper wadi Of course it's not allowed but we don't moderate voice chat. We'd recommend to temporarily disable voice in the game settings if someone is being bothersome or offensive over the medium.

proper wadi
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i swear i always see people geting baned for racism tho ?

spare widget
#

But hopefully you can understand that it would be an absolute nightmare for us to moderate. If you see racism in chat though that's not addressed, feel free to send in a ticket and we can take a look

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When you see that it's normally an automatic chat ban after multiple offenses- normally 10 minutes to an hour.

proper wadi
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ahhhh okay

spare widget
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Yeah, but always worth checking and all good questions so thank you

surreal niche
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this Thursday will be the general wipe of the US long?

near halo
surreal niche
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that is that everything is erased house plans everything?

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@near halo ?

near halo
surreal niche
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ok thx

willow tendon
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@fallen tinsel @balmy cypress

grave rapids
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is wipe on rustoria US small the same wipe time on force wipe than map

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or does it wipe the same time rust updates?

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@near halo

near halo
grave rapids
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ok and what time is that?

torn sky
grave rapids
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ok so force wipe is at 2 pm est?

teal tartan
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are the vip ranks for US long going to be restocked before thursday?

grizzled scarab
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@near kindle MaMa. I'm hungry.

lavish lion
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/ticket

marble mantleBOT
#

Hey, @lavish lion

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

spare widget
#

@teal tartan Always worth it to check back. They restock as ones that are currently held expire

sharp yacht
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/ticket

marble mantleBOT
#

Hey, @sharp yacht

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

stoic condor
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How long does it take to review a support problem?

rare gate
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Mods mute kids who expose haxers

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shits so sad

torn sky
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that's correct

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calling out people makes it harder for admins to catch those or even impossible

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if there is someone rulebreaking/hacking do a /ticket ingame instead of calling those out and warn them

rare gate
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i made multiple tickets

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in game

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then get muted

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but its whatever

torn sky
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did you receive an answer?

rare gate
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not once

torn sky
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check that with /ticket list

near halo
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why cant i join in?

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<@&274971100184576010>

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<@&274980199668645888>

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<@&274971100184576010> I had an unauthorized purchase on my account, pm me if you can

brave frigate
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snowy no

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stop

torn sky
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If you are received the Disconenction message World File Mismatch error
then follow this step:

Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

#

@near halo

grave mango
torn sky
near halo
#

with steamid ^

torn sky
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pls with your steamID

near halo
torn sky
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!steamid @near halo

marble mantleBOT
near halo
#

dope

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I got it

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Can I check the map on us medium before it wipes?

spare widget
#

@rare gate Hey, I'm looking now and every ticket you've sent in was responded to shortly after. I'm not sure if you know but F7 does not go to us, it goes directly to EAC. The reason it's important to not call out someone you believe to be cheating in chat is that it just makes it more difficult for us to investigate for you. The best thing to do is to keep your cool, send in the ticket to our admin team (/ticket add (your report with details)) and then you can do F7 in combination with that.

rare gate
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only one of my tickets was respomded 2

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two are waiting on a reply

spare widget
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I've looked through your ticket history. Your most recent ones are about to get a response. We can't respond immediately because we actually have to look into your concerns- as well as having bunches of tickets otherwise that we're also working through, hopefully you understand.

#

The last two tickets you sent in were about 14 minutes ago.

rare gate
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correct

spare widget
#

But for real, calling out in chat will only ever help the person you're accusing. We want more than anyone to help keep the server as fair as possible. I've personally caught hundreds of cheaters. But by calling them out, it's just going to help them evade detection at the least. I get that you can get frustrated (longtime player here) but hopefully you can understand the other side of things and how much we're always trying to help you out. And every single one of your tickets will receive a response. Your F7s will not though since that's to a completely separate entity employed by Facepunch.

rare gate
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Oh yeah the F7 i get

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Just surpsing this dude still on the Server

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all good tho

spare widget
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We take every ticket seriously but please recognize that it's not instant the moment you send it in. Some investigations take a lot of time- we'll always try our best and again, you'll get a response.

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Thank you

sullen field
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Hi my name is tyreek and i am banned from rtg can i please get unbanned i would really apprecatie it

marble mantleBOT
near halo
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What was the reason for your ban?

sullen field
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playing with a cheater

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that i was un aware about

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my team had a scrim team i joined i get banned along with them

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and yea

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i had just joined them

near halo
sullen field
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76561198975311536

near halo
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@torn sky i deleted the map and i am still getting the error

near halo
torn sky
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Idk then my guy. Try to verify your gamefiles and restart rust after @near halo

near halo
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did that ggs

torn sky
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Hopefully that works or someone else brings up something

soft quiver
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hey my ban was sopposed to last till wipe of the us 5x trio and im still banned, do i have to wait or can i talk to somone about it?

spare widget
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@soft quiver Post your Steam ID please

soft quiver
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ok

spare widget
soft quiver
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76561199071894249

steel junco
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zen zen i need to speak with you

silent shadow
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how tf did i get banned on solo duo trio, we had 3 people and said we exceeded the limit

spare widget
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@sullen field Please message @violet dagger about your ban. Send over your Steam ID and I'm sure he'll get back to you as soon as he's available. Just so you know it may not be until tomorrow but you'll get a response

pliant salmon
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hey my ban was supposed to last till wipe the ban was on US 5x trio and im still banned, do i need to wait or can i talk to someone about it?

pliant salmon
#

76561198803456026

near halo
spare widget
#

@pliant salmon @soft quiver I believe you are both unbanned. Give it about 10 minutes and then reconnect please

soft quiver
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thank you!

pliant salmon
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ty zenzen.

spare widget
#

np, have fun. Let me know if you have any issues- sometimes takes a sec for the system to process everything. I'd recommend waiting the 10 minutes

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@steel junco What's up?

steel junco
#

is hoppel on?

spare widget
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What do you need?

steel junco
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for him to dm my buddy to get him unbanned from rustoria discord

spare widget
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Who's your buddy?

steel junco
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polo

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do u want me to send u his stuff

spare widget
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I'll pass it on. I already have the info I believe

steel junco
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say less

near halo
#

im banned when i shouldnt be banned

near halo
#

ok

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im on it

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76561199135152649

near halo
#

sweet thx for ur help man

ornate bane
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can I have help regarding an appeal?

little prism
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i need to appeal a ban

near halo
near halo
little prism
near halo
little prism
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exceeding group limit

near halo
echo blaze
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Whenever i try to log onto the EU 10x it gives me a world file mismatch error and kicks me out, been a issue since it wipes

little prism
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ok

echo blaze
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The map isnt in the folder?

near halo
echo blaze
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wait found it thx for the help

uncut axle
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do shop points ever expire?

winter widget
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i need help

spare widget
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@uncut axle Shop points wipe at the force wipe- so the first Thursday of each month, one of which is happening in 2 days. Otherwise they rollover for the rest of the month

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@winter widget What's up?

winter widget
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can you drag me

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into a chat

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@spare widget

#

what do you get for bostering the sever

spare widget
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@winter widget On some of the servers an airdrop. There's a /kit booster on some of them I believe. You can see available kits on a modded server with /kit.

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@little prism Can you join Waiting for Support please?

near halo
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yo zen zen

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can u look at my appeal : P

spare widget
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Yes. Please join Waiting for Support

near halo
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ok

modern viper
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hello can i get a staff member to message me plz

formal moth
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is anyone working on fixing the lag on the trio 5x

winter widget
#

1auth

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!auth

marble mantleBOT
#

Hey, @winter widget

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

winter widget
#

it not letting me use my bost in the game

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help

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you says i need to donate

near halo
queen lava
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i donated on the wrong server can i get help?

near halo
vapid mason
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can i get support

dark radish
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whats up my man?

vapid mason
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there is a hacker in zeus he scripting clear as day on there i even have video prof

vapid mason
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what its a problem i wanna make zeus a clean server

marble mantleBOT
#

Hey, @vapid mason

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

queen lava
grave mango
#

Seems like a clean cut case hes almost 100% sure.

near halo
queen lava
#

tuff ight

arctic rivet
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hey scythe and i were wondering if we can make a ban appeal?

grave mango
#

Oneway join wwaiting

zenith topaz
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i dont have a mic

marble mantleBOT
zenith topaz
#

i havent joined yet

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so i dont think im banned

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im gonna join

arctic rivet
#

76561199064550470

thorn loom
#

My old friends...

zenith topaz
#

im not banned

thorn loom
#

Why isn't it nice seeing you boys.

zenith topaz
#

its letting me join

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who are you

warped kraken
valid cedar
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how do I get verified for the arenas?

gritty spire
#

Anyone wanna play rust

little condor
#

this account is attempting to scam people

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please ban

heavy garnet
#

/ticket Theres a hacker in the server

marble mantleBOT
#

Hey, @heavy garnet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

regal moon
#

Was banned for "cheating" yesterday, however i'm not cheating??

near halo
#

greetings

#

woke up this morning to this message. was wondering if we can get a reversal on the matter. Thank you. ❤️

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this is the steam account i use

low topaz
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I have a question for a admin?

spare widget
#

@low topaz What's up?

near halo
#

can someone ban this kid begging in dms

regal moon
#

ahh so only donators get responses

spare widget
#

@near halo Feel free to send @violet dagger a DM about your ban. I'm sure he'll respond when he's available

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@regal moon No, I just got back to the PC and I'm just going off of each one that I see. What's up?

near halo
#

@grizzled zephyr

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ban em

spare widget
low topaz
#

Can you make a member in a clan a mod so they can kick someone in the clan? @spare widget

regal moon
#

was banned yesterday? ok

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76561199122146345

spare widget
#

@low topaz I cannot- would just say in that case you'd want to regroup, and then destroy the bed, bag, body of the player you're leaving as well as clearing cupboard and codelocks. If that's what you mean

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and obviously once they're gone and replaced, they can't rejoin for the remainder of the wipe

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@regal moon Looks like you'll need to speak to @unreal silo about your ban. Feel free to send him a DM

low topaz
#

@spare widget perfect thank you

spare widget
#

np, have a good time

near halo
#

ban em

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Hacker Named Aimcone

near halo
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

near halo
#

any admis

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admins

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any admins

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any admins

spare widget
#

@near halo What's up?

winter widget
#

i get bannned again from my teammate i am playing solo

near halo
#

oh

#

zen i need help

spare widget
#

What do you need help with?

near halo
#

so i got banned

spare widget
#

Post your Steam ID please

near halo
#

ok

#

for a limit

winter widget
#

angel what was your team name

near halo
#

what was my team name

winter widget
#

your clan name

near halo
#

forgot

#

i play the zeuse sever

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i got banned on that

bold merlin
#

Lovely i donate join the server kill 2 people who at at my dummy base and get banned for hacking😂😂🤦‍♂️🤦‍♂️ what a joke

spare widget
#

@near halo Message @violet dagger about it please. He'll respond when he's available but it might be until tomorrow morning for your response honestly, just so you know

near halo
#

what is he

#

is he mod or admin

spare widget
#

He's an admin, Angel

near halo
#

ok

winter widget
#

zenzen do i just play solo if my team is geting me banned

near halo
#

like you

spare widget
#

Yes

near halo
#

ok

winter widget
#

?

near halo
#

@spare widget thank you for your help

winter widget
#

@spare widget can you check my banned

spare widget
#

Looking into it now, nite

grizzled coyote
#

Yo guys I have been contacted 9 times now by people who are from this community advertising selling me hacks and purchasing my skins from me... it's a daily thing at this stage and for this I will be leaving this community discord as it's too annoying and all of these people have 1 server in common to message me which is Rustoria.. I'd like to just bring this to the Mod/Admin team's awareness as I feel it's a bad image on the community..I am in multiple other community discords such as Rustafied and various YT's and haven't had a single interaction of the sort there so something seems to be up but it's all coming from here and on that note I'd a good time here but do not want to compromise my details. thank you have a nice day.

winter widget
#

noone cares

marble mantleBOT
spare widget
#

@grizzled coyote Appreciate it. We try to ban as many as we hear about- haven't heard about any recently except from you honestly

#

Sorry you had that experience. A lot of the active players here haven't mentioned anything specifically that looks unaddressed but feel free to provide specifics if you'd like to DM me

winter widget
#

zenzen do you have any solo sever

spare widget
#

Nite, we do not

winter widget
#

fuck man

bold merlin
#

It is what it is. Enjoyed the server for what it was back to my other 2 76561199027079538

spare widget
bold merlin
#

You guys do run a kick ass server tho 👍👍👍

spare widget
#

🙂 Have a great day

winter widget
#

are you still looking into it

spare widget
#

@bold merlin You were 100% correctly banned for hacking but I do hope you have a good one.

#

Nothing personal- we just can't let people who are cheating play on the server system which should be understandable

winter widget
#

@spare widget are you looking into it

spare widget
#

Yes, nite lol One second- doing a bunch of things at once but working on your situation

winter widget
#

k

spare widget
#

Can you join Waiting for Support? @winter widget

winter widget
#

i did

#

My internet shut off sorry

spare widget
#

@winter widget Couldn't hear you anymore. You'll be unbanned Thursday- just be careful in the future and you'll be totally fine

#

Happens, all good.

arctic rivet
#

hey zenzen can i get unbanned?

winter widget
#

Zen zen will I get my /wipe

spare widget
#

@arctic rivet Your ban looks perm unfortunately :/

#

Nite, not sure what you mean

winter widget
#

When I log on can I go /wipe and get the kit

spare widget
#

Yeah, when the server wipes and you're back on, you can do /kit wipe, of course

arctic rivet
#

wait so i was playing with scythe and the same situation for him and he isnt banned and i was told i had to wait 60 days

winter widget
#

Doesn’t sever wipe Saturday and I am unbanned Thursday

arctic rivet
#

ok @spare widget can we get in a call?

spare widget
#

Sure

#

Nite, this week is force wipe, which is the first Thursday of each month. That's when Facepunch pushes an update and the servers wipe out of schedule basically

#

The Trio goes out of the normal schedule moreso. So it will wipe then

winter widget
#

I did not know that sorry

wooden helm
#

Admin, why did we get Ben? We were getting guns, getting AKs, and fighting people honestly in an honest way. But why are you getting Ben?

#

Thank you for your reply

winter widget
#

Zen zen can we hop in a call tomorrow

steel marten
#

ouchie i just got aimbotted

spare widget
#

@steel marten If you ever think someone is cheating, best thing to do is send in a ticket in-game (/ticket add (your report with details)) and combine that with an F7 which reports directly to EAC

#

@winter widget Sure, just DM me whenever

steel marten
#

i did 🙂

spare widget
#

Excellent- thank you

steel marten
#

i looked at his account and rofled

mental hinge
#

¨whats going on with mods on eu 10x no bps ?

#

people get muted for nothing and theres another guy just saying all sorts of fucked up shit and yet he talks

#

WTF IS GOING ON WITH UR MODS

#

get this shit settled fr

spare widget
#

You can always send in a ticket if you see something you don't feel is being addressed in chat- I do believe in the moderation team honestly and we're lucky to have them but if you have problems, let us know in a ticket. We'll always look into any issue and see if something needs to be handled @mental hinge

mental hinge
#

¨I've sent a report

#

but thats what i always do and yet doesn't seem to change anything. Thanks anyways tho.

spare widget
#

Sorry to hear you feel that way 😦 I've seen how hard they try always but it's true we can't be everywhere at once. Always trying to improve and it helps a lot hearing from you when you see something so thank you

rare ivy
#

i got banned for "playing with cheater" even though i meet him at random and didnt know he was cheating where can i appeal?

wooden helm
#

I don't have anybody on my team to use cheat and I played the game honestly, but it was a ben.

spare widget
#

@rare ivy You'd need to talk to @strong meadow about your ban. Feel free to send him a DM

#

@wooden helm Please post your Steam ID

rare ivy
#

thx zenzen

winter widget
#

What does force do

tough bane
#

Force resets all bps and implements new gamecontent here on Rustoria

winter widget
#

Oh thank

dull bobcat
#

how long till eu main back up

#

@spare widget

#

its been 10 min

strong meadow
dull bobcat
#

nvm

wooden helm
#

my steam code

near halo
#

?steamid @viral python @near halo

marble mantleBOT
mighty ember
#

i need to appeal a ban

near halo
mighty ember
#

76561198859495905

near halo
#

76561199022528542

near halo
mighty ember
#

racist spam but it was two years ago when i was edgy loser i realized how stupid it was now

wooden helm
#

76561198403435016

spare widget
#

@wooden helm Looks like you'll be banned until Thursday when the server wipes. Should be good after that. Be careful who you choose to play with

wooden helm
#

ok

#

thank you zenzen

near halo
mighty ember
#

thanks bro

near halo
#

hello

#

i got banned a couple of months ago due to scripting i would like to be unbanned cause thats a false ban , please

strong meadow
near halo
#

hes not responding

#

i messaged him a week ago hes not responding

strong meadow
#

You'll have to wait for him to respond regarding your ban.

#

Also you said you talked to him two days ago.

near halo
#

but like a whole week i want to play rustoria long i cant

#

well yeah but he never responeded after thay

#

that*

strong meadow
#

😛

near halo
#

1 sec

#

i messaged him yesterday hes not responding

#

and yeah do u have footage of me cheating?

#

or proof

misty scroll
near halo
#

but why

misty scroll
#

Also that is different than a week like you claimed earlier

near halo
misty scroll
#

Look in our DMs, I have told you multiple times why

near halo
#

ok but im not scripting m8

#

if im scripting i would not be asking to be unbanned rn

visual current
#

can i appeal a VPN ban

near halo
#

instead go ivade

misty scroll
near halo
#

so im scripting u say?

misty scroll
#

Yes

tough bane
misty scroll
#

Hence why you are banned

spare widget
#

@mighty ember Can you join Waiting for Support?

remote holly
#

hello

#

Today, I ran a big iron ball in the game. I met a squatting man on the top. I shot six shots in a row with a left wheel and hit the head of the gun. I ordered it quickly. Because I picked it up on the road, I didn't have any ammunition. Then he shot me to death with a bow. I was very angry and went offline. Two hours later, I was found up and down again and was killed by ban

spare widget
#

Hmm

tough bane
remote holly
#

Steam ID:76561198353467829

jovial lantern
#

Hi is this the UKN discord?

tough bane
tough bane
strong meadow
strong meadow
remote holly
#

I was killed without doing anything ban

tough bane
strong meadow
near halo
#

@near halo im still banned

viral python
#

same

near halo
raw imp
#

can I speak to a staff member please?

#

waiting in support call

#

ticket 421

warped kraken
#

for a ticket you just have to wait for an admin to view the ticket and make their verdict

raw imp
#

i literally have proof of my ticket I just want to show a staff member

warped kraken
#

dm an admin and they can look at the proof and the ticket

near halo
#

<@&274971100184576010> unban wubby

willow tendon
jaunty meadow
#

Admin, why did we get Ben? We were getting guns, getting AKs, and fighting people honestly in an honest way. But why are you getting Ben?
Thank you for your reply

#

I don't have anybody on my team to use cheat and I played the game honestly, but it was a ben.

near halo
warped kraken
#

tru

tough bane
#

i am sitting there, to instant grab people from Waiting for support 😄

near halo
#

what a true gamer

willow tendon
silk nebula
#

i cant downlo the map...

arctic kindle
#

I haven't played on this server

grand geyser
marble mantleBOT
#

Hey, @silk nebula

If you are received the Disconenction message World File Mismatch error
then follow this step:

Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

silk nebula
#

<@&274971100184576010>

arctic kindle
#

I was ban

grand geyser
marble mantleBOT
silk nebula
#

@grand geyser why i cant download the US Long map?

grand geyser
arctic kindle
grand geyser
arctic kindle
#

hacking

#

My friend told me it was because of VPN

grand geyser
# arctic kindle hacking

I've made an appeal for you. An admin will be with you shortly. You will be pinged in this channel once it's reviewed.

silk nebula
grand geyser
marble mantleBOT
#

Hey, @silk nebula

If you are received the Disconenction message World File Mismatch error
then follow this step:

Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

grand geyser
#

Read above, thanks!

arctic kindle
#

ok

silk nebula
#

thx i will try

steel wagon
#

Why do all cars and helis despawn on each server restart?

tough bane
#

to remove bugged or glitched vehicles

silk nebula
#

@grand geyser hi

#

i have tried

tough bane
#

tornado, it should work...

#

come voice if you need help

silk nebula
#

but i cant find that file

near halo
#

me and someone else starting arguing but i got muted for 6hours and they dont get muted wtf?

#

im still muted

#

its been so long as well

silk nebula
#

@tough bane where

cursive turret
#

is using a lag switch bannable?

tough bane
jaunty meadow
tough bane
#

@silk nebula you do hear me?

near halo
#

can i get unmuted please?

silk nebula
#

wait a minute

tough bane
near halo
#

are u able to check how long i have left

tough bane
#

server and steamid

near halo
#

mine?

tough bane
#

y

near halo
#

EU Rustoria 10x no bp

willow tendon
near halo
#

and

#

76561199000885857

#

@tough bane

cursive turret
#

well this guy is lag switching hard on solo duo trio

marble mantleBOT
#

Hey, @cursive turret

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

cursive turret
#

alright i did

tough bane
jaunty meadow
silk nebula
#

try again

near halo
#

@tough bane wdym? It's my first time gettin muted @tough bane

#

so you'll unmute me as if it was a appeal?

willow tendon
silk nebula
#

can u hear me?

tough bane
#

no

near halo
#

u speakin to me? @tough bane

tough bane
near halo
#

ah gotcha

#

thank you

near halo
#

10x no bps EU

#

im your step dad being racist 😦

tough bane
near halo
#

WTF

tough bane
#

gonna take care of that asap 🙂

near halo
#

thanks x

olive shuttle
#

<@&274971100184576010> when wipe on 5x NOBPS

willow tendon
hasty bay
#

its legit 11 uk now

#

thats the question

#

nvm

willow tendon
#

I see now, one sec

hasty bay
#

restarting in 50

#

dw

willow tendon
#

Ok all good.

near halo
#

can anyone help us out please?

hasty bay
#

how

near halo
#

well my whole team got muted but we havent really spoke much in chat and when we do its not toxic, we thought it maybe the clan tag but its not abusive or offensive so im kinda confused

unique oriole
#

i have a question

shut bridge
unique oriole
#

I got banned for playing with cheater how can i do?

#

Why am I still banned from joining the server

shut bridge
unique oriole
#

[图片]

#

look

shut bridge
#

Are you using vpn??

#

@unique oriole

unique oriole
#

yes i did

shut bridge
#

Okay. i have made an ban appeal for you! an admin will look into it soon.

crimson glacier
#

yo zurk

#

can u help us

shut bridge
near halo
#

@shut bridge me and my team got muted for 1 day in chat although we never said anything in chat? can u help us

#

im wqith kermit

crimson glacier
#

yea that

near halo
#

with*

shut bridge
#

One moment

near halo
#

ok thank you

shut bridge
#

What's your in-game name?

crimson glacier
#

Kermit and Ashh

#

with Fl1p3n

shut bridge
#

You were muted for having racist clan tag.

crimson glacier
#

nigel???

near halo
#

but its a name?

crimson glacier
#

thats a name

near halo
#

its just called nigel, its literally a name

shut bridge
#

Yes people use that as racism.

crimson glacier
#

oh right

near halo
#

oh

#

but thats not us being racist

crimson glacier
#

is there a way we can get unmuted or nah

shut bridge
crimson glacier
#

rip

near halo
#

cool!

shut bridge
#

Anything else??

crimson glacier
#

nah thats all

#

cheers

shut bridge
#

Have a nice day bro!

crimson glacier
#

you too man

#

and tell famous to stop roof camping

unique oriole
#

When is the fastest time to investigate, I also hope to catch up with the server clearance

shut bridge
unique oriole
#

oh Thank you. I hope to get a reply soon

shut bridge
naive stratus
#

Is EU server contacted by Ban here?

tough bane
naive stratus
#

ok

#

wait a moment

#

this is my steam ID 76561199023681587

drifting pivot
#

help!

shut bridge
#

@unique oriole

naive stratus
#

EU

drifting pivot
#

I bought 2 vip subscriptions and 1 purchased separately, for a total of 3. It gave errors but the fee passed! How do I get a refund for 2 subscriptions???

shut bridge
#

its rustafied not rustoria.

drifting pivot
ember shoal
naive stratus
#

Can you help me?

tough bane
naive stratus
#

banend

naive stratus
#

banned

#

Please file an appeal for me‘

willow tendon
tough bane
#

I did, gonna need some time until an admin will take care of it.

willow tendon
#

4% uptime in one week. Thats like 8 hours a week. That is very wrong.

tough bane
#

@ember shoal I dont now but it seems to be bugged. Because the servers i would say were up to 97% the last 30 days...

chrome marten
#

when is wipe on server Zeus 5x

#

??

willow tendon
naive stratus
#

Can you help me?

opaque tiger
#

how do i know how much VIP is left for EU main?
and why has it been in downtime for so many hours before

chrome marten
#

@willow tendon Every 2 weeks ?

#

after 12 days ?

willow tendon
willow tendon
opaque tiger
#

I did and it says theres a couple left but I dont wanna buy and then one of my friends doesnt get vip cause it gets buyed it out

willow tendon
#

You could DM @balmy cypress and tell him how many you wish to buy.

opaque tiger
#

ok

visual current
#

i appeal a ban 6 hrs ago, and now i haven't get a reply.

chrome marten
sterile furnace
#

Hello

#

Who do I contact about support

#

VIP QUE

grand geyser
sterile furnace
#

So, I brought VIP for main and I only used it once, but I’m never going to play it again. Is there any chance I can switch it to another rustoria server or get a refund?

grand geyser
sterile furnace
#

Thanks

grand geyser
#

Give him a message, including your steamID64 and exactly what you need, he will answer to you whenever he's available. @sterile furnace

sterile furnace
#

Thank you, have a good day :)!

grand geyser
#

You too! heartoria

vestal crag
#

Where do i apply for a ban appeal?

grand geyser
marble mantleBOT
grand geyser
#

And please provide me your ban reason.

grand geyser
#

@pine echo There is already pending appeals for those steamid's.

#

No need to spamtag our admin team.

willow tendon
opaque tiger
#

yup i dont think he does

unique oriole
#

@shut bridge what?

willow tendon
steel seal
#

@grand geyser yo, nothing regarding my ticket yet?

unique oriole
grand geyser
steel seal
#

Ty

grand geyser
peak estuary
#

The US Zeus 5X is disabled by the Node Prohibit command to find out who can undo it

unique oriole
#

what? Isn't this the. COM server@grand geyser

grand geyser
peak estuary
#

I was in Rustoria. Co Zeus 5X and was stopped by the node

balmy cypress
#

@steel seal hi, you have been unbanned now

peak estuary
mighty socket
#

its perfectly fine what hes doing

#

Yoink his tc and /remove it all

balmy cypress
#

where abouts is that?

mighty socket
#

luke wtf hes not doing anything wrong

#

Hes making his base bro

#

its the new design that ping made

willow tendon
#

Hes spamming entities. #general if you dont need help

tranquil zodiac
#

Hey

#

Can I get unbanned

keen hatch
tranquil zodiac
#

?

mighty socket
#

No hes not hes building his base

peak estuary
mighty socket
#

its pings design

balmy cypress
zealous kettle
mighty socket
#

i know im just fucking around lol

keen hatch
#

yeah but it's not just there tho

balmy cypress
keen hatch
#

he has more on a dif side

mighty socket
#

also how long does ur ban have to have been to play on vaniila

#

i know its 60 for modded

#

but how long for vanilla

balmy cypress
#

180 days for vanilla

peak estuary
balmy cypress
peak estuary
balmy cypress
#

Send me a link to your steam profile please

peak estuary
mighty socket
#

Can u answer my question please

shut bridge
mighty socket
#

180

#

WHATTTTTT

#

i THOUGHT IT WAS 90

#

HOLY SHIT

peak estuary
shut bridge
marble mantleBOT
shut bridge
#

Here.

mighty socket
#

wait just checking it is 60 days for modded right?

balmy cypress
#

Modded is 60 yeah

mighty socket
#

o k

haughty crescent
#

Lmao

mighty socket
#

so wait why is it 120 days for vanilla

#

OHHHH HEY DAN

#

DANY

#

i MISSED YOU

haughty crescent
#

It’s 180 for official

mighty socket
#

DANY INV MEE BACK TO UR DC

balmy cypress
shut bridge
haughty crescent
#

Hey luke can I message you something in dms?

balmy cypress
#

Yeah my DM's are always open send me a message

peak estuary
near halo
#

hey what does the 2/2 mean on the 10x server?

peak estuary
balmy cypress
ancient tangle
#

Yo im trying to find the perfect server for me and my friends and need help.
We want a grindy server and weekly map wipes with BP wipes every month. (Need the bp wipe to be this thursday so we can play) But we are all just gonna be vibing talking and playing together as solos just in a call talking so we dont want to get swarmed by 16 mans non stop. We are also somewhat new. Dont want a dead server either

near halo
#

can you guys ban this kid? lol

shut bridge
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

near halo
#

hes on the 5x solo duo trio

#

ah

tough bane
#

Please dont call him out 😄

#

do as Zurk said ticket ingame 😄

near halo
#

i clipped it already so

#

didnt think it mattered

proper scaffold
#

just include the links in the ticket

tough bane
#

you can attach it...

#

It does. If these people come into discord and see that... gg they may turn off their shit 😄

austere chasm
#

yo

tranquil zodiac
#

Can I get unbanned?

grand geyser
marble mantleBOT
balmy cypress
near halo
#

@austere chasm how can we help you.

balmy cypress
#

I cant look into why you are banned without it

near halo
#

paste it in here @peak estuary

balmy cypress
#

oh I see

balmy cypress
peak estuary
smoky lagoon
#

can i pls get some help?

lime portal
#

When wipe in rustoria eu long ?

austere chasm
#

@lime portal

lilac edge
#

why was i banned for scripting?>

#

i barely play rustoira

#

and dont script

grand geyser
marble mantleBOT
oblique ermine
#

still kind of wondering about this

lilac edge
#

/76561198448066899/

grand geyser
balmy cypress
oblique ermine
#

That's understandable

lilac edge
#

so why was i banned|?

grand geyser
# lilac edge so why was i banned|?

I can't tell anything about that. You just need to wait for an admin to take a look into your appeal and you will be pinged in this channel once it's reviewed.

lilac edge
#

ight

raven mist
#

@vestal crag Lets hope it won't happen again! 🙂 Unbanned.

#

@lilac edge Contact @unreal silo regarding your ban

lilac edge
#

thanks

#

i dm'd him if thats what i was meant to do

raven mist
#

Correct, he will get back to you asap

#

@modern viper unbanned.

#

@arctic rivet contact @spare widget regarding your ban sir

modern viper
#

thanks

grand geyser
#

If that was in in-game chat and not in voice chat then please do /ticket in-game and include rulebreakers nickname in it.

#

I'm sorry but we do not moderate voice chat.

tawny condor
#

someone said something racist

grand geyser
#

I understand that but like I said that we don't moderate voice chat as that would be impossible to know exactly who said it. I'm really sorry for experience but you can always turn off voices in settings.

grand geyser
gritty wraith
#

How to restart scores on training

near halo
#

Is there a caretaker, please

tribal meadow
#

BRO

#

CAN SOMEONE BAN THIS GUY

#

ON SOLO DUO TRIO

#

HES FULL BLATANT

#

fucking christ

raven mist
#

@tribal meadow make a report using /ticket command 🙂

tribal meadow
#

he got banned

raven mist
#

👍

tribal meadow
#

after he killed literally everyone and depo

gritty wraith
#

Yo

#

Found a glitch using inc ammo

raven mist
#

he got banned 4 mins after we received the ticket.

gritty wraith
#

I got 100% ak spray yhing

tribal meadow
#

hes been on for 2 hours

#

after hes killed everyone and people were saying hes cheating

raven mist
#

Well, if you suspect someone to be cheating, make a report and we"ll look into it asap

gritty wraith
#

Shenzyyy

#

Who can I contact

tribal meadow
#

useless

raven mist
#

we're aware of that glitch @gritty wraith Thanks for letting us know tho!

gritty wraith
#

Aigjt

#

How can I reset

#

The best spray thing

raven mist
#

@tribal meadow what is useless? ticket was made and 4mins after he got banned? Not sure what's the issue.

tribal meadow
#

not you

gritty wraith
tribal meadow
#

apparently it takes making a ticket when 20 people are saying a guy is going full blatant

#

i think thats stupid personally

raven mist
#

if nobody makes a ticket ..

gritty wraith
#

How can I reset

#

Maan

tribal meadow
#

no admins are ever on the server?

raven mist
#

you cannot reset it unfortunatly ywly

gritty wraith
#

Can someone?

#

Cuz it's anoying

#

Af

austere chasm
#

Hey shenzyy

raven mist
#

if players are calling someone out doesn't necessary means that that person is cheating, and on the other side calling them out will make them turn off their cheats which won't make it easier for us to spectate.

#

can you still access it with a red card?

gritty wraith
#

It just respawns

#

The crate

austere chasm
#

yeah

raven mist
#

Checking @near halo

near halo
#

@raven mist

#

cmods dont give a shit when someone calls out cheats

#

someone called out zune for cheating and the cmod warned him

#

but the guy kept on calling him out after and they dont mute him

vestal crag
#

cheers @raven mist

near halo
#

hellooo

#

i join da steam group but it aint say its linked

grand geyser
spare widget
#

@near halo Can you post your Steam ID please?

near halo
#

sure give me a sec

spare widget
#

Just wanted to check something on our end. FIddled with stuff and it wouldn't hurt to wait a few minutes to do /auth in-game. Thank you

near halo
#

64 or 32?

spare widget
#

64

near halo
#

76561198362318075

#

is 10xeu wipe tomorrow ?

spare widget
#

@near halo Yeah, it looks fine from what I'm seeing. Again, just try to do /auth in-game in maybe 10 minutes and I would hope it'll be fine. If not, let us know and we can take another look 🙂

near halo
#

on the website it said i was joined then i refreshed and it disappeared 😦

spare widget
#

@near halo I believe it will wipe like all the other servers since it's force wipe tomorrow

#

Let us know after the /auth. Crossing my fingers it's all good now

near halo
#

@tribal meadow i made a ticket 2 hours ago, if he barely got banned kek

dense tide
#

when does eu long wipe tommorow?

near halo
#

when updates hits @dense tide

dense tide
#

when does force come out?

dark radish
#

The time of the force wipe is typically around 2PM EST / 7PM UK time.

graceful roost
#

can i talk to someone about my ban??

grand geyser
graceful roost
#

yes

grand geyser
graceful roost
#

so i used to script on a different acc and when i tried to play with my buddies a couple days ago i was banned on this acc i dont script anymore or anything around cheating and this acc is a new acc with 1.1k hours and never had scripts used on it

pine pawn
#

@grand geyser on the 3x how many people you allowed in a team

#

i see it says only 6

#

but these kids have 7 to 9 ppl

grand geyser
marble mantleBOT
pine pawn
#

/ticket

marble mantleBOT
#

Hey, @pine pawn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

pine pawn
#

oh bet

graceful roost
#

76561199060283978

violet dagger
graceful roost
#

dawg i scripted like 6 months ago i dont do it anymore

violet dagger
#

dawg, i got proof of you scripting. So your ban will remain.

misty scroll
near halo
#

hey

misty scroll
#

Hi

near halo
#

sicario

#

can i ask u somin

misty scroll
#

What's up?

cobalt basin
#

!ticket

marble mantleBOT
#

Hey, @cobalt basin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

cobalt basin
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/ticket

marble mantleBOT
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Hey, @cobalt basin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

grand geyser
marble mantleBOT
dense thunder
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how to check top hours list in game on serv

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5x eu

grand geyser
cobalt basin
#

76561198329645620

grand geyser
# cobalt basin 76561198329645620

I've made an appeal for you. An admin will be with you shortly. Once it's reviewed you will get an ping in this channel from an Admin.

cobalt basin
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ok

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how long till i can play

wild glade
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how can i get unbanned

cobalt basin
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iudk

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idk

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i got VAC

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but got banned for hacking

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completely different game

lyric fiber
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interesting name

wild glade
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i got banned for hacking aswell the most ive done is go collect scrap

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in medium

cobalt basin
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Deep

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i changed it cos of insiding on rustafied main

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ygm

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ill change it back to my original

gleaming sedge
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how do i report someone

marble mantleBOT
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Hey, @gleaming sedge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

grizzled abyss
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helo i accidentaly bought vip on wrong server can someone help me with it?

willow rapids
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@zealous kettle who do i talk to about a ban appeal

marble mantleBOT
zealous kettle
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And, why were you banned?

cobalt basin
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spoofy i got banned for having a VAC

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do you know anything abt that?

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@zealous kettle

zealous kettle
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!steamid @cobalt basin

marble mantleBOT
cobalt basin
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already done it

zealous kettle
wild glade
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i got banned for hacking because im guessing i got off?

zealous kettle
marble mantleBOT
zealous kettle
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And, do you use a vpn?

wild glade
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no

cobalt basin
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no i dont

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either

wild glade
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i was using gforce now

zealous kettle
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Alright, can I get your SteamID?

wild glade
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yeah wait

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76561198272296923

zealous kettle
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An admin will reach out soon!

wild glade
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thank you

willow rapids
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!76561198363955362

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@zealous kettle did i do it wrong?

raven mist
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contact @balmy cypress regarding your ban @willow rapids

willow rapids
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is luke on rn? @raven mist

raven mist
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he will get back to you asap, pm him

daring sun
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the us 10x wipe tmr and friday i assume?

near halo
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wait so im confused

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is the eu medium wipe

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happening at 3 or 7

daring sun
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depends when force wipe hits normally between thos times

glossy stream
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so us 5x wipes today and then again or tomorrow? or just tomorrow

daring sun
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more then likely today n tmr

willow tendon
daring sun
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what about us 10x?

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tmr and friday as well?

willow tendon
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I’m not sure about that. It will wipe tomorrow and Ryan will make an announcement at force to say what will happen with the 10x and 3x

daring sun
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thanks have a good day

near halo
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can someone maybe drag me into a support channel ty

austere chasm
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damn killa u got demoted 😭

near halo
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yeah for being racist on another server.

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i was mad as hell